Podcast appearances and mentions of ted coin

Ted started his own business in 2001, making $20 out of his living room in the first month.  Four years later, it was worth $10 million.  He is the author of several books, including Five-Star Customer Services, Spoil ‘Em Rotten, and A World Gone Social.  He is also a serial business founder and 3-time CEO.  And currently finds time to teach at the Entrepreneurship Innovation Lab at Lorenzo Walker Technical College. Inside this episode:The Progression Towards Nano-CorporationsThe Downside of the Gig EconomyThe Need for Authentic Communication as a LeaderBalancing Stability and Flexibility in Our Economic LandscapeHow Uncertainty Affects Us Psychologically and EconomicallyNavigating the Coronavirus PandemicHow to Limit Exposure to Negative News to Protect Your Mental and Physical HealthThe Need for Strong, Decisive Leadership to Create a Common Vision for Our SocietyThe Impact on a Lack of Clarity on Both Individual and Corporate ConsumersLessons from the Victory Gardens in WWII for our Pandemic SocietyBalancing Self-Improvement and Self-CareDoing the Right Thing is the Right ThingCreating the Future Out of Lessons from the PastIt’s Not Just Business, It’s PersonalBeing Altruistically Selfish to Create Positive “Selfish” ConsequencesWhy We Need to Applaud People and Companies Doing the Right ThingThe Role of Leaders Status Quo and Social PressureThe Need for Ongoing Key Conversations to Create Organizational Change Connect with Ted on Twitter: @tedcoineTed's Books on Amazon

Today's interview is with Ted Coiné and Mark Babbitt, co-authors of a new book called: A World Gone Social: How companies must adapt to survive. They join me to talk about their book, the challenges that they see many firms facing, how to address these challenges and why customer service is not only an issue for whole organisations but is also a leadership issue. This interview follows on from my recent interview: Find and fix customer problems by hiring a Customer Advocacy Manager – Interview with Carey Smith and Dave Waltz of Big Ass Fans – and is number 123 in the series of interviews with authors and business leaders that are doing great things, helping businesses innovate, become more social and deliver better service.

Today's interview is with Stew Bloom, CEO of Aspect, who help enterprise contact centres deliver their customer experiences across every channel through their software platform. Stew joins me today to talk about proactive customer service and why proactive customer service drives customer loyalty. This interview follows on from my recent interview: Social leadership and why the C-Suite has to go social – Interview with Ted Coiné and Mark Babbitt – and is number 124 in the series of interviews with authors and business leaders that are doing great things, helping businesses innovate, become more social and deliver better service.

Ted Coiné  is a Forbes Top 10 Social Media Power Influencer and an Inc. Top 100 Leadership Expert. He’s also a keynote speaker and one of Business News Daily’s 15 Twitter Accounts Every Entrepreneur Should Follow.  His latest book is A World Gone Social: How Companies Must Adapt to Survive. You can find him online at http://OPENfor.business Ted’s city: Naples, Florida Fun fact about Ted: Three years in a row in college, I got a mohawk for our conference championship swim meet. Yup. Now I'm a boring middle-aged dad and businessman. Ted’s Links Website: http://OPENfor.business Ted on Social Media Twitter: @TedCoine Linkedin: https://www.linkedin.com/in/tedcoine Special thanks to Audiobooks.com (affliiate hyperlink) for providing the prizes for our contestants!  Check them out here (affiliate link).  Sign up now and get your first book free!  You can cancel anytime.       Find exclusive content and play an online version of the game at Podcastgameshow.com Connect with me on Twitter and Instagram   Affiliate Links: Disclosure of Material Connection: Some of the links in the post above are “affiliate links”. This means that if you click on the link and purchase the item, I will receive an affiliate commission. Regardless, I only recommend products and services I believe will add value to my readers. I am disclosing this in accordance with the Federal Trade Commission’s 16 CFR, Part 255: “Guides Concerning the Use of Endorsements and Testimonials in Advertising.”

In their book A World Gone Social, Ted Coiné and Mark Babbitt engage us with how important is is for companies to adapt to survive. Social media is playing an ever bigger role in the way companies function. From recruitment of new staff to how senior executives behave. Our world has gone social, that’s a fact that companies have to contend with. The example above is just one of many. News is traveling faster and faster. It is fueled by hash-tags and mobile phone penetration even in rural areas. You can’t hide from your customers anymore.

On this episode, I'm joined by Ted Coiné, Chief Marketing Officer of Meddle.it, the next generation of content marketing for organizations and individuals. Ted is a Forbes Top 100 Social Media Power Influencer, Inc. Top 100 Leadership Expert, and Inc. Top 100 Speaker. A three-time CEO, Ted Coiné is also the co-author with Mark Babbitt of "A World Gone Social: How Companies Must Adapt to Survive." This episode is sponsored by Cision. Reserve your copy of the Social Business Journal Volume 2, the How to Guide in Influencer Marketing to publish in March. Of course, it's free. You can reserve your copy today at  socialbusinessengine.com/cision.  

The TalentCulture #TChat Show is back live on Wednesday, January 7, 2015, from 7-8 pm ET (4-5 pm PT). Happy New Year!  During the last show of 2014, we talked about how to make waves and initiate positive change, and this week we're going to talk about a world gone social and the power of OPEN (Ordinary Person | Extraordinary Network). Thankfully, the Industrial Age is gone, and finally so is autocratic, dictatorial leadership style that came with it. Today's business world has entered a new era—one in which social media has fundamentally changed the way companies innovate, market, scale, build teams, and serve customers.  Welcome to a world gone social!  Companies that build socially enabled teams and put the customer experience first are the ones with the competitive advantage today. Join TalentCulture #TChat Show co-founders and co-hosts Meghan M. Biro and Kevin W. Grossman for the first show of 2015 as we learn about a world gone social and the power of OPEN with this week’s guests: Ted Coiné, Co-Founder of Switch and Shift and Forbes Top 10 Social Media Power Influencer; and Mark Babbitt, CEO and Founder of YouTern, President of Switch and Shift and a co-founder of ForwardHeroes.org. Thank you to all our TalentCulture sponsors and partners: Dice, Hootsuite, SAP/SuccessFactors, GreatRated! of Great Place to Work, IBM Smarter Workforce, CareerBuilder, PeopleFluent, Fisher Vista and HRmarketer Insight.

Since 2008, “social media” as we knew it has changed and continues to morph into something much more than a form of entertainment or a way of doing business. It has given all of us the ability to connect on an intimate level that is so revolutionary that it has the ability to shift entire cultures and force individual transparency at a moments notice. Not unlike a village, the internet has the ability to build relationships, offer purpose and enable like-minded people a place to gather and share. Ted Coiné, the co-author of “A World Gone Social”, believes that “profits as a direct result of putting people first” is a more human way to do business.

Ted Coiné and Mark  Babbitt are authors of the new book - 'A World Gone Social: How Companies Must Adapt to Survive' - plus they run a multi-author leadership blog called SwitchandShift.com, which attracts close to a million readers a year. In this episode of Reputation Revolution, Ted and Mark riff on the importance of being human in business today; why 'displaying your character' is a key to success in social media; and how they've grown their respective followings on Twitter (Mark has 33,000 followers; Ted has 400,000). And finally, we discuss the question posed by Ted and Mark in their book: "Are experts obselete"?

Ted Coiné, author of A World Gone Social chats about thriving in the social age and focuses on the values of the new social revolution:  engagement, collaboration and transparency. For resources and links mentioned in this episode, visit http://positivitystrategist.com/ps10  

Tom Hopkins carries the standard as a master sales trainer and is recognized as the world's leading authority on selling techniques and salesmanship.Over 4 million people on five continents have attended Tom's high-energy live seminars. He is the author of 17 books, including “How to Master the Art of Selling™,” which has sold over 1.6 million copies worldwide. This mega-selling book is considered a must-have reference guide for top selling producers in every field of sales  Sheila Kennedy THE Confidence Coach.She did the hard work and filled her tool chest with what she needed to achieve confidence at her core the kind of confidence that delivers better relationships, decision making, health and success in her business.  In her best-selling book, You Had It All Along, 5 Keys to Unlocking the POWER of Confidence at Your Core  Josh Rednik President and CEO of the Diabetes Research Institute Foundation. DRIF is the fundraising arm for the world-renown Diabetes Research Institute at the University of Miami Miller School of Medicine, which is at the forefront of research to cure diabetes Ted Coiné co-founder of Switch and Shift, a leadership community that believes organizations  in order to thrive in the Social Age  must build trust-based relationships, lead with purpose, and enable employees to do work that matters. A noted blogger and speaker, Ted was recently named a Forbes “Top 10 Social Media Power Influencer.”   Mark Babbitt CEO and Founder of YouTern, a social community for college students, recent graduates and young professionals that Mashable calls a "Top 5 Online Community for Starting Your Career." A prolific blogger and speaker, he is also President of Switch and Shift and a co-founder of Forward Heroes.org  

Ted Coiné, @tedcoine talks HR with  @bryanwempen @williamtincup & @thehrbuddy DriveThruHR was designed to be a captivating and easy-to-digest lunch discourse that covers topics relevant to HR professionals.  Each 30-minute episode features a guest speaker who shares her or his knowledge and experience in human resources. Our hosts and special guest cover a wealth of topics, including HR Technology, Recruiting, Talent Management, Leadership, Organizational Culture and Strategic HR, every day at 12:00 pm Central Time.  The radio program is hosted by @bryanwempen @williamtincup and @thehrbuddy The #1 HR show, with amazing HR conversations and follow us on the twitters at  @drivethruhr and #dthr. http://www.drivethruhr