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Discover the transformative power of embracing the human side of leadership. In this episode, Dr. Fred Johnson sits down with Coach Abbey Sutherland, head women's volleyball coach at the University of Wisconsin-Green Bay, to explore how vulnerability, resilience, and authenticity shape impactful leaders. Learn actionable strategies for overcoming burnout, fostering trust, and balancing personal challenges while leading with excellence.
As Brad Marchand skated with the Stanley Cup as a member of the Florida Panthers, a former player with some very similar characteristics to Marchand is in the role of trying to move the Anaheim Ducks from outsider to contender.Pat Verbeek enjoyed a 20-year playing career after being drafted by the New Jersey Devils in 1982. He's scored 500 goals, won a Stanley Cup and, as Neil points out, displays the same work ethic as a GM as he did as player. That drive helped the Devils to their first playoff berth in 1988. Now, his immediate task is to build the Ducks into a playoff team, something missing in Anaheim since 2018.X: https://twitter.com/NHLWraparoundNeil Smith: https://twitter.com/NYCNeilVic Morren: https://www.linkedin.com/in/vic-morren-7038737/NHL Wraparound Instagram:https://www.instagram.com/nhlwraparound/#NHLWraparound #ShortShifts #NYCentric #StanleyCupdate #NeilSmith #VicMorren #NHL #HumanSideoftheStory #PatVerbeek #SteveYzerman #AnaheimDucks #DetroitRedWings #NewJerseyDevils #HartfordWhalers #NewYorkRangers #DallasStars #BrianGionta #Jean-SebastienGiguere #KenHolland #PatrickKane #KeithTkachuk #PeterBondra #PatrickMarleau #PatrickRoy #WayneGretzky #KyleDavidson #EricTulsky #KyleDubas #JoelQuenneville
The guest is S.L. Price, the author of 'The American Game'. The discussion delves into the rich history and cultural significance of lacrosse, including Price's personal journey from sports outsider to deep admirer of the game. Topics covered include the recent semifinal losses experienced by the hosts, the unique traditions and spiritual connections in lacrosse, the rise of the women's game, and the sport's unique spot in American culture. Price also shares insights from his extensive research and interviews, such as the inclusive spirit of lacrosse, the Native American origins, and compelling personal stories like those of Miles and Kyle Harrison. The conversation underscores the deep passion and commitment that unite the lacrosse community. Topics 01:41 Introducing the Guest: S.L. Price 01:53 S.L. Price on Lacrosse Culture 04:10 The Spiritual Connection to Lacrosse 07:21 Challenges and Growth in Lacrosse 12:54 Duke Lacrosse Case and Its Impact 26:00 Lacrosse's Democratic Nature 29:12 The Editing Process: Cutting Down the Manuscript 31:09 Receiving the Final Book: First Impressions 31:34 Interviewing Lacrosse Legends: Personal Experiences 32:21 Bill Tierney: A Complex Figure in Lacrosse 33:12 Covering Sports Greats: From Michael Jordan to Lacrosse 35:46 The Human Side of Lacrosse Legends 39:20 The Harrison Family: A Story of Legacy and Reconciliation 42:53 Lacrosse's Unique Cultural Significance 49:47 Writing a Lacrosse Book: Challenges and Insights 54:39 Conclusion and Final Thoughts
In this week's episode of Women and Wealth, Regina is joined by Tevia Hoalst, owner and founder of TeKoda Accounting! Tevia is a catalyst for small business owners and entrepreneurs. She is passionate about empowering founders and business owners through giving them confidence in their numbers to make data-driven business decisions. In a nutshell: Tevia takes businesses to the next level with next level insights and firm guidance on the numbers. She sits down with Regina to talk more about TeKoda, her journey to where she is now – both as a mom and an owner – as well as sneak peek into her vision for retirement, some advice for other professional women and much more! Episode Highlights: 0:00 - Introduction 0:37 - Intro to Tevia 3:10 - What companies and industries Tevia likes to work with 6:49 - More on what Tevia does 9:10 - “What's your favorite thing about what you do?” 11:43 - Where you can go to learn more about 12:13 - Some of the challenges Tevia has faced as a professional woman 14:40 - Tevia's vision for retirement 18:34 - Action item and episode wrap-up ABOUT REGINA MCCANN HESS Regina is the author of Super Woman Wealth: How to Become Your Own Financial Hero. As an advocate for women's financial freedom, she wrote this book to help empower women to take a bigger role in handling their money. Regina has appeared on Schwab TV, Yahoo Finance, Forbes.com, NTD Television, CBS 3 Philadelphia, Fox 29 Philadelphia, King 5 Seattle, KTLA 5 Los Angeles and Scripps News. She has also been quoted in numerous articles in publications such as Forbes, Business Insider, U.S. News & World Report, Yahoo Finance, USA Today, USA Wire, Word in Black, WTOP News, Mind Body Green, Money Digest, New York Post, Defender, Authority Magazine, GoBankingRates.com, Scripps and The Muse. As Founder of Forge Wealth Management, Regina utilizes her 25+ years of financial services experience to help individuals plan, preserve and diversify their wealth. She focuses on educating her clients while building long-term relationships with them and their families. Her experience throughout major shifts in the markets, enables Regina to structure balanced portfolios to address specific financial goals. CONNECT WITH REGINA Website: https://www.forgewealth.com LinkedIn: https://www.linkedin.com/in/reginamccannhess/ Facebook: https://www.facebook.com/ForgeWealth Instagram: https://www.instagram.com/forgewealthmanagement/ YouTube: https://www.youtube.com/@ForgeWealth Email: reginahess@forgewealth.com CONNECT WITH TEVIA HOALST Website: https://www.tekodaaccounting.com/ LinkedIn: https://www.linkedin.com/in/tevia-hoalst/ Securities offered through LPL Financial, Member FINRA/SIPC www.finra.org, www.sipc.org Third-party posts found on this profile do not reflect the view of LPL Financial and have not been reviewed by LPL Financial as to accuracy or completeness. For a list of states in which I am registered to do business, please visit www.forgewealth.com. This material was prepared by MFS Investment Management. MFS Investment Management is not affiliated with Forge Wealth Management, Private Advisor Group, or LPL Financial.
Tobin issues a D.I.D. to Aryna Sabalenka after apologizing for her sore loser comments Leroy tries defend the human side of athletes He then blasts Edmonton favored media Spirit Leroy and Actual Leroy have beef Froggy is over seeing Marcus Jordan news
The eye of the hockey world remain on the Panthers and Oilers as the Stanley Cup Final winds down. However, for 30 other clubs, the preparation for the 2025-26 season is well under way. One of those teams appearing to be on the rise is the Anaheim Ducks. General manager Pat Verbeek with join Neil and Vic to talk about a team with an intriguing mix of youth and veteran leadership and a new voice behind the bench.Needless to say, the hosts will focus on Game 6 as the Panthers look to lock down consecutive championships and they'll add some league news as well.The Human Side of the Story focuses on our guest but also addresses the path a former player needs to take in order to assume the role as GM.IN THIS EPISODE:[02:40] - Three Things You Need to Pay Attention To puts the spotlight on the Florida Panthers as they look to repeat as Stanley Cup champions. Meanwhile, the Edmonton Oilers need to rectify a couple of areas in order to force a seventh game.[10:11] - Before there was Brad Marchand, there was Pat Verbeek. As Neil opens the discussion, the similarities can't be mistaken.[11:04] - The growth of the Ducks during 2024-25 saw them improve by 21 points over the season before. Still, Verbeek shares why a coaching change was made from Greg Cronin to one second on the all time wins list. A change which should bring more positive results from the Ducks younger players.[13:51] - Whether Verbeek's past relationship with Joel Quenneville played a role in being selected as the Ducks new head coach.[16:13] - While Quenneville was available, Verbeek addresses making the hire only after a thorough vetting process and ownership approval following an incident with the Blackhawks in 2010. [19:35] - Quenneville's reputation with players around the league is expected to be a significant benefit to a Ducks team mixed with youth and veteran leadership.[20:13] - With the acquisition of Chris Kreider, there are now four former Rangers in the Anaheim lineup. [21:29] - Verbeek discusses the adaptation time for Trouba upon his arrival in Anaheim and the ability for him to simply come in and play without having to be a captain.[24:15] - Is the change in Trevor Zegras play sustainable in 2025-26? [26:22] - The Ducks have over $32 million in cap space. While no specifics to be shared, there is clearly an opportunity for Verbeek to upgrade his team further.[28:15] - The qualities the Oilers and Panthers have which Verbeek would like to see within his own team.[29:13] - Neil and Pat do some final reminiscing.[36:46] - Vic and Neil preview Game 6 of the Final [42:24] - Other NHL news[45:37] - The Human SIde of the Story looks back at the career of Pat Verbeek and also does a deeper dive into the work needed to be put in by a former player aspiring to be a GM.X: https://twitter.com/NHLWraparoundNeil Smith: https://twitter.com/NYCNeilVic Morren: https://www.linkedin.com/in/vic-morren-7038737/NHL Wraparound Instagram:https://www.instagram.com/nhlwraparound/#NHLWraparound #ShortShifts #NYCentric #StanleyCupdate #NeilSmith #VicMorren #NHL #AnaheimDucks # #BostonBruins #BuffaloSabres #CalgaryFlames #CarolinaHurricanes #ChicagoBlackhawks #ColoradoAvalanche #ColumbusBlueJackets #DallasStars #DetroitRedWings #EdmontonOilers #FloridaPanthers #LosAngelesKings #MinnesotaWild #MontrealCanadiens #NashvillePredators #NewJerseyDevils #NewYorkIslanders #NewYorkRangers #OttawaSenators #PhiladelphiaFlyers #PittsburghPenguins #StLouisBlues #SanJoseSharks #SeattleKraken #TampaBayLightning #TorontoMapleLeafs #UtahMammoth #VancouverCanucks #VegasGoldenKnights #WashingtonCapitals #WinnipegJets #PatVerbeek #MarkMessier #Bill Zito #SethJones #ConnorMcDavid #LeonDraisaitl #AdamHenrique #JeffSkinner #TrentFrederic #EvanderKane #MattiasJanmark #ViktorArvidsson #BradMarchand #EetuLuostarinen #AntonLundell...
Jill Ellul has over 30 years of experience in the pharmaceutical industry and is the Founder & Managing Director of Mojoco, a business consultancy that offers innovation-led solutions to the Pharma, MedTech, and Biopharma sectors. Hear how to boost innovation & creativity in your organisation, how to dissolve groupthink, whether generative AI helps or hurts innovation, how to keep innovation the priority in your organisation, and whether all industries have room to be innovative. Connect with Shirley at ShirleyKavanagh.com and on LinkedIn, and Jill at MeetMojoco.com and on LinkedIn
In this episode of Did You Know? The ESCO HVAC Podcast, Clifton sits down with Rob Larson from General Plumbing Supply for a conversation recorded live at the National HVACR Education Conference.Together, they unpack what really happens on the other end of a tech support call—and why it's often less about troubleshooting and more about reassurance, perspective, and resetting your approach. Rob shares valuable insights from his decades in the field, touching on the importance of mastering sequences of operation, building technician confidence, and looking ahead, a preview of his next podcast with Clifton, where they'll dive into the “mechanical birth” concept.If you're an HVAC technician, educator, or engineer who's ever felt stuck in the field, this episode will resonate. Packed with practical wisdom, it's a must-listen for anyone who supports, trains, or simply gets what it means to troubleshoot under pressure.For more information on General Plumbing Supply, visit: https://www.generalplumbingsupply.net/
Emily Blue, co-founder of Hue Partners, joins us to explore the human side of selling a financial practice. She explains that while advisors often prepare for the financial aspects of M&A, the real challenge lies in navigating identity shifts, fear of losing control, and concern for clients and teams. Tools like journaling and reflection can … Continue reading Episode 274 – From Founder to Future: Navigating the Human Side of M&A with Emily Blue →
Known more as a long-time analyst for the Vancouver Canucks, John Garrett's career as a professional goaltender was a modest one played out over 12 seasons, 6 teams and two leagues. As often happens, however, hockey has an odd way of connecting individuals. One previously existed between "Cheech," as Garrett is known and Mr. Hockey, Gordie Howe, going back to their days in the World Hockey Association. Now, after more than 45 years, there's a second connection - one Garrett will enjoy far more than the first...X: https://twitter.com/NHLWraparoundNeil Smith: https://twitter.com/NYCNeilVic Morren: https://www.linkedin.com/in/vic-morren-7038737/NHL Wraparound Instagram:https://www.instagram.com/nhlwraparound/#NHLWraparound #ShortShifts #NYCentric #StanleyCupdate #NeilSmith #VicMorren #NHL #HumanSideoftheStory #CalderCup #GordieHowe #MarkHowe #MartyHowe #JohnGarrett #VancouverCanucks #HartfordWhalers #DenisHerron #WHA #BirminghamBulls #MontrealCanadiens
Embracing Imperfection: Navigating Error and Diagnostic Discordance in MedicineIn this episode of The Girl Doc Survival Guide, Christine reflects on key insights from various experts across multiple episodes that discuss the inevitability of errors and diagnostic discordance in medical practice. Featuring quotes from Dr. Philip McKee, Dr. Ale Gru, Dr. Rose Elenitsas, Dr. Gauri Agarwal, and others, the transcript emphasizes the human aspect of medicine where perfection is impossible yet striving to mitigate errors and understanding diagnostic differences is crucial. The discussion extends to emotional intelligence, self-compassion, and the importance of creating a supportive environment where physicians can safely process and confront their mistakes, ensuring continuous improvement and better patient care.00:00 Introduction and Purpose00:10 Understanding Diagnostic Error00:40 Expert Opinions on Error02:12 The Concept of 'Good Enough'03:49 Diagnostic Discordance05:14 Facing Failure and Self-Compassion06:07 Changing Behavior and Resilience07:31 Emotional Intelligence in Medicine12:43 Confronting and Processing Error15:24 Conclusion and Call to Action
Game 3 started ugly and it only got worse for the Edmonton Oilers as the Florida Panthers had their way in moving to within two wins of consecutive Stanley Cups. Oilers/Sportsnet's play-by-play voice Jack Michael's visit with Neil and Vic to look at where it went wrong and what McDavid and Co. need to do to get the series back on the rails.Afterwards, we touch on a notable retirement and The Human Side of the Story focuses on a correction made by the NHL...over 45 years after the fact.IN THIS EPISODE:[01:21] - Three Things You Need to Pay Attention To looks at the key factors in the Oilers unravelling in Game 3 against the Panthers.[06:44] - Jack Michaels joins Neil and Vic for some lighthanded banter before delving into Game 3.[09:02] - Jack dives right in assessing the Oilers night was dreary from the opening minute.[10:50] - Vic and Jack get into further discussion about the number of power plays and, more specifically, how and where the penalties leading up to the advantages took place. Also discussion on the importance of having to play five-on-five as well as forward depth.[14:01] - Edmonton falling into the trap of being pulled into the muck by the Panthers "sandpaper" guys and getting into a game which works against their strengths.[16:09] - The Loss of Zach Hyman to the Oilers lineup and whether the team has the depth to withstand his absence. Michaels also adds the significance of Hyman as a "glue" guy in the locker room.[21:28] - Edmonton goaltending moves back into the spotlight with Stuart Skinner lifted for Calvin Pickard after the fifth Panthers goal.[27:03] - The effect of the extra day off in the Final for the Oilers.[30:06] - The cautionary word that one large margin victory doesn't ensure that team goes on to win a series.[32:39] - Jack shares what to expect from the Oilers in Game 4 to avoid going into a 3-1 hole.[42:03] - News from around the hockey world with the Calder Trophy being awarded and a retirement announcement.[46:30] - The Human SIde of Story. After 16,494 days, the NHL adds an assist on a goal of significance.X: https://twitter.com/NHLWraparoundNeil Smith: https://twitter.com/NYCNeilVic Morren: https://www.linkedin.com/in/vic-morren-7038737/NHL Wraparound Instagram:https://www.instagram.com/nhlwraparound/#NHLWraparound #ShortShifts #NYCentric #StanleyCupdate #NeilSmith #VicMorren #NHL #AnaheimDucks # #BostonBruins #BuffaloSabres #CalgaryFlames #CarolinaHurricanes #ChicagoBlackhawks #ColoradoAvalanche #ColumbusBlueJackets #DallasStars #DetroitRedWings #EdmontonOilers #FloridaPanthers #LosAngelesKings #MinnesotaWild #MontrealCanadiens #NashvillePredators #NewJerseyDevils #NewYorkIslanders #NewYorkRangers #OttawaSenators #PhiladelphiaFlyers #PittsburghPenguins #StLouisBlues #SanJoseSharks #SeattleKraken #TampaBayLightning #TorontoMapleLeafs #UtahMammoth #VancouverCanucks #VegasGoldenKnights #WashingtonCapitals #WinnipegJets #JackMichaels #Sportsnet #ECHL #AdirondackRed Wings #StuartSkinner #CalvinPickard #SergeiBobrovsky #SamBennett #EvanderKane #CoreyPerry #KenHolland #DarnellNurse #MattiasJanmark #BradMarchand #EetuLuostanrinen #AntonLundell #AleksanderBarkov #SamReinhart #MatthewTkachuk #KasperiKapanen #TomasNosek #ZachHyman #VasilyPodkolzin #TrentFrederic #WayneGretzky #MarkMessier #ConnorMcDavid #LeonDraisaitl #RyanNugent-Hopkins #KrisKnoblauch #MartinBrodeur #CamTalbot #CoreySchneider #RobertoLuongo #GeneBearden #JoanBenoit #LaneHutson #MacklinCelebrini #DustinWolf #SergeiZubov #BrianLeetch #CaleMakar #TJOshie #TimOshie #MannyMalhotra #AbbotsfordCanucks #CharlotteCheckers #CalderCup #GordieHowe #MarkHowe #MartyHowe #JohnGarrett #HartfordWhalers #DenisHerron #WHA #BirminghamBulls
In times of uncertainty, knowing what your business is worth—and how to protect or grow that value—can feel elusive. You are never sure what business you are really in. What should you do? How can you retain the value you have created and prepare for the next growth phase, or even the exit strategy? On this recent episode of On the Brink with Andi Simon, I had the pleasure of speaking with Dave Bookbinder. Dave is a business valuation expert whose groundbreaking work focuses on an often-overlooked truth: your people are your most valuable asset. Dave, the author of The New ROI: Return on Individuals, joined me to unpack how business owners can better understand, manage, and maximize the value of their companies—especially in a rapidly changing business environment. His key message? Valuation isn't just a number. It's a reflection of leadership, culture, and strategic clarity. Let me repeat that: Your business's value is a reflection of leadership, culture, and strategic clarity. What can Dave teach you about how to build and protect that value? The Human Side of Valuation Dave's experience spans thousands of valuation engagements across industries. And while balance sheets highlight assets like patents and trademarks, human capital rarely makes the cut. “Every CEO says their people are their most valuable asset,” Dave points out, “but where do they show up on the balance sheet? They don't.” That gap sparked his first book, The New ROI, which explores the critical link between culture, engagement, and enterprise value. His second, The New ROI: Going Behind the Numbers, draws from his award-winning podcast, Behind the Numbers, which focuses on how leadership and culture truly impact business performance. You will totally enjoy watching our video of the podcast here. Common Valuation Mistakes Dave shared some of the biggest pitfalls business owners face when it comes to valuing their company: Relying on rules of thumb: “Back-of-the-napkin” valuations based on hearsay can be wildly misleading. Dave recounted a client who declined a generous acquisition offer assuming better ones would follow. Years later, the business couldn't command even half that valuation. Tax-driven financials: Many entrepreneurs minimize income to reduce taxes, only to struggle during a sale. Buyers don't take your word for “adjusted EBITDA”—they want clean, auditable numbers. Unrealistic projections: Over-optimistic forecasts, especially those shaped like a hockey stick, often destroy credibility with buyers. “They're buying the future,” Dave says. “And if your projections seem disconnected from market realities, they'll discount for risk.” De-Risking Your Business to Maximize Value Buyers and investors are risk-averse. That's why Dave emphasizes the need to "de-risk" your business: Clean financial statements: Avoid running personal expenses through the business. Have your books reviewed or audited by a CPA. Strong management team: If the business can't run without you, it's not scalable—or sellable. Documented processes: Institutional knowledge should live in systems, not just in people's heads. “If your business can't survive you getting hit by a bus,” Dave quips, “you don't have a sellable business.” Exit Planning is a Process, Not an Event Whether you're transferring ownership to a family member or preparing for an acquisition, Dave urges owners to think ahead. “Selling a business is like selling a house,” he explains. “You need to get an appraisal, clean it up, and understand what similar businesses are selling for.” He also warned that poorly integrated acquisitions often fail—not due to valuation issues, but because of clashing cultures. “Seventy-five to ninety percent of deals miss their synergy targets because they ignore people and culture,” he says. Why Culture is Core to Company Value As a corporate anthropologist, I know firsthand how culture shapes performance. Dave agrees. “It's not that successful companies have a good culture—it's that good culture drives success,” he said. When leaders overlook how work gets done—or try to impose a new cultural model without understanding the old one—they risk alienating key people and destroying value. Culture is the operating system of the business. Your People Are Your Value Dave's work offers a refreshing, human-centric view of business valuation. Whether you're growing, planning an exit, or considering acquisitions, the lesson is clear: your people, your culture, and your credibility are the real ROI. If you're curious to learn more, check out Dave's books on Amazon: The New ROI: Return on Individuals The New ROI: Going Behind the Numbers The Valuation Toolbox for Business Owners and Their Advisors And tune into his award-winning podcast, Behind the Numbers. Final Thought In today's volatile market, it's not just about numbers—it's about narratives. The story you tell buyers, investors, or the next generation about your company must be grounded in reality, powered by culture, and led by people who are truly your greatest asset. To reach David Bookbinder and read his books: Dave's Profile: linkedin.com/in/davebookbinder Websites: linktr.ee/BehindTheNumbers (Portfolio) NEWROI.com (Personal) amazon.com/Dave-Bookbinder/e/B075SDJ12F (Portfolio) Email: davebookbinder@gmail.com Listen to these other podcasts or read the blogs about them: 435: Navigating the Management Maze: Tips for New Leaders 433: Organizations Must Embrace Human-Centric Design 430: How Does Dr. Chris Fuzie Create Great Leaders? Connect with me: Website: www.simonassociates.net Email: info@simonassociates.net Books: Learn more about these books here: Rethink: Smashing the Myths of Women in Business Women Mean Business On the Brink: A Fresh Lens to Take Your Business to New Heights Listen + Subscribe: Available wherever you get your podcasts—Apple, Spotify, Stitcher, YouTube, and more. If you enjoyed this episode, leave a review and share with someone navigating their own leadership journey. Reach out and contact us if you want to see how a little anthropology can help your business grow. Let's Talk! From Observation to Innovation, Andi Simon, PhD CEO | Corporate Anthropologist | Author Simonassociates.net Info@simonassociates.net @simonandi LinkedIn
Send us a textAngela: "Those shifts [in work culture] allowed me to remain very career-driven and productive. If they hadn't happened, I could've easily been part of the statistics of women who left the workforce because it was just too much."Huong: "If a plant doesn't thrive in the garden, we don't blame the plant—we look at the environment. It's the same in the workplace. We need to ask: What needs to change to help this person thrive?"In this insightful and heartfelt episode of Have a Seat, I sit down with Angela Smith and Huong Bui, co-founders of KaleidoWork, to explore what it truly means to create human-centric workplaces. Drawing from their rich leadership experience and coaching work, Angela and Huong unpack the beliefs, behaviors, and systems that shape how we work—and how we can do it better. From redefining leadership and boundaries to dismantling outdated 9-to-5 norms, these two powerhouse women share powerful strategies for sustainable leadership and workplace well-being. If you've ever felt burned out, unseen, or boxed in by traditional expectations, this conversation offers a refreshing, compassionate, and action-forward perspective.Connect with Huong & Angela:www.kaleidowork.comhttps://www.youtube.com/@kaleidoworkSupport the showVisit the Have A Seat website for more episodes at: www.haveaseatconversations.com or even better, leave me a quick voicemail at: https://www.haveaseatconversations.com/voicemail/ and let's continue the conversation.Thanks for listening!
I am in conversation with Deepak Mittal, CEO of FFTalos Technologies. In this insightful episode, Deepak Mittal shares his career journey from coding to consultative selling, reflecting on his evolution from a tech enthusiast to a sales leader driving large-scale digital transformation. He explores solution-based selling, the importance of understanding customer needs, and why sales is more about facilitation than persuasion.More specifically, he covers: His Origin Story: From engineering and coding in the early IT days to discovering his passion for customer interactions. Tech vs. Sales: The shift from writing software to understanding business problems and shaping solutions. Consultative vs. Product-Based Selling: The difference between pitching features vs. uncovering customer pain points. Customer Empathy & Industry Knowledge: Why asking the right questions & listening is more powerful than a polished pitch. Building Relationships in Sales: The role of trust, collaboration, and stakeholder engagement in long-term success. The Modern Buyer: How the digital era has transformed customer research & purchasing behavior. Enterprise Selling Strategies: The contrast between RFP-driven sales and proactive relationship-building. Navigating Internal Trust in Sales & Delivery Teams: Why sales & delivery alignment is critical for customer success. The Human Side of Selling: Managing rejections, pressures, and the art of influencing without being pushy.Deepak has over his career, worked in IT sector focusing on Technology, Media & Telecommunication(TMT) businesses, in sales, business development & practice leadership roles. His experience across IT Services Companies, Managed Services Providers and Product Vendors, has given him a unique 360 degrees insight into IT solutions and how they fit into larger business landscape.He has worked across global markets and delivered significant results, in a period of great technological flux and business volatility within TMT sector. His experience has given him a good exposure & proficiency in the following areas–1. Understanding and managing digital transformation and its impact on business strategies as well as on the workplace.2. Understanding business drivers and their correlation with IT and Technology strategies.3. Execution of IT & Technology strategy on-ground.4. Understanding & enabling eco-systems to drive business outcomes.5. Building & motivating high performing global teamsHe has always tried to anchor his work in business fundamentals like customer experience, profitability & market share and leveraging technology into driving business outcomes.https://www.linkedin.com/in/demittal/
As authored by Phil Plumley.
Why do some hotel companies thrive while others struggle with retention, innovation, and guest satisfaction? In this episode of hashtag#NoVacancyNews, we talk with Rob Smith, CEO & President of Stonebridge Companies, who's bringing humanity back to hospitality — without ignoring the power of technology.
The Human Side of the News | Talk2Rami feat. Walt MaciborskiHow do you stand out as a journalist when technology is changing the rules? In this episode, I sit down with Walt Maciborski—CBS Austin anchor, host of “Tech This Out,” and the newly named Texas Television Broadcaster of the Year—for a candid conversation about the power of storytelling, curiosity, and authenticity in journalism.Walt's journey is anything but ordinary. From being cut from his high school baseball team and facing his family's bankruptcy, to discovering his passion for storytelling, Walt shares how early setbacks fueled his drive to chase big dreams. He opens up about the value of learning from failure, the importance of “leaning in” when life gets tough, and why he believes curiosity is the cornerstone of great reporting.Throughout his career, Walt has interviewed everyone from everyday Austinites to influential leaders, always seeking the untold stories that connect us all. He shares how a single story about a police officer's survival led to real-world change, and why he believes genuine curiosity not only enriches journalism, but also builds deep trust with an audience.As technology and AI reshape the media landscape, Walt discusses what can—and can't—be replaced by machines. For him, it's the human connection, lived experience, and authentic voice that make storytelling matter. His show, “Tech This Out,” shines a light on Austin's tech innovators and entrepreneurs, reminding us that every journey is worth sharing.Walt's advice for aspiring journalists? Don't try to be someone else—embrace your story, your quirks, and your perspective. Whether you're a journalist, a tech enthusiast, or just someone who loves a good comeback story, this episode is packed with wisdom and heart.Get in touch with Walt and follow on social media
In this episode of "The Free Lawyer," host Gary converses with Lani Medina, a corporate and M&A attorney, Air Force veteran, and founder of Lani Law LLC. Lani shares her journey from a senior associate at a law firm to starting her own practice. She discusses the challenges of this transition, her philosophy of "feel good lawyering," and the importance of aligning one's practice with personal values. Lani also highlights her cultural background, military experience, and the role of technology in her practice. The episode emphasizes finding joy and fulfillment in the legal profession through compassion and integrity.Lani Medina is a corporate and M&A attorney, Air Force veteran, and founder of Lani Law PLLC—a boutique law firm that delivers high-level legal counsel with a human touch. A Bronx native and proud Puerto Rican, Lani helps entrepreneurs and mission-driven companies navigate complex deals with clarity, compassion, and confidence.She brings 15+ years of experience, including Big Law and in-house roles, and is building a network to support socially conscious startups through accessible, feel-good lawyering.Challenges at the Law Firm (00:01:55)Fear and Anxiety in Transition (00:03:10)Cultural Background's Influence (00:04:24)Lessons from Military Service (00:05:44)Seeking Coaching (00:06:38)Breakthrough Moments in Coaching (00:07:51)Business Planning Process (00:08:32)Overcoming Fear of Leaving (00:09:27)Feel Good Lawyering Philosophy (00:10:54)Human Side of M&A Transactions (00:11:50)Advice for Stuck Lawyers (00:12:44)Mindset Shift to Business Owner (00:14:15)Using AI in Legal Practice (00:14:57)Redefining Success (00:16:07)Promoting Feel Good Lawyering (00:17:41)Investing in Yourself (00:19:41)Mindset Over Environment (00:20:39)Surprises in Coaching Relationship (00:21:27)Impact of Lani Law on Personal Life (00:22:20)Future Aspirations for Lani Law (00:23:28)Would you like to learn more about Breaking Free or order your copy? https://www.garymiles.net/break-free Would you like to schedule a complimentary discovery call? You can do so here: https://calendly.com/garymiles-successcoach/one-one-discovery-call
Do Business. Do Life. — The Financial Advisor Podcast — DBDL
The best financial advisors aren't just experts in finance, they're experts in people.In this episode, I'm talking with Brendan Frazier, founder of The Human Side of Money podcast to unpack one of the most overlooked drivers of advisor success: human connection.As an expert at helping advisors uncover the emotional drivers behind their clients' financial decisions, Brendan explains why advice alone isn't enough—and what top advisors do differently to drive action. From subtle mindset shifts that deepen trust to science-backed communication strategies that boost follow-through, Brendan shares the human-side skills that can help you become a more effective, empathetic, and influential advisor. 3 of the biggest insights from Brendan Frazier … #1.) Why Most Clients Don't Follow Advice—And What You Can Do About ItBrendan shares what financial advisors can learn from how doctors treat patients—and why the way you deliver advice often matters more than the advice itself. #2.) The Hidden Skills That Make Clients Feel Truly UnderstoodBrendan unpacks the subtle (but powerful) skills that top advisors use to create trust and connection. You'll learn how to reset between meetings, why repeating a client's words is more powerful than praising them, and what neuroscience says about the hidden benefits of curiosity. #3.) The Most Revealing Question You Can Ask in a First AppointmentBrendan breaks down the psychology behind one deceptively simple question: “Why now?” You'll hear how this question uncovers the real reason a client is sitting in your office—and how it sets the stage for both emotional connection and clear planning.SHOW NOTEShttps://bradleyjohnson.com/119FOLLOW BRAD JOHNSON ON SOCIALTwitterInstagramLinkedInFOLLOW DBDL ON SOCIAL:YouTubeTwitterInstagramLinkedInFacebookDISCLOSURE DBDL podcast episode conversations are intended to provide financial advisors with ideas, strategies, concepts and tools that could be incorporated into their business and their life. Financial professionals are responsible for ensuring implementation of anything discussed related to business is done so in accordance with any and all regulatory, compliance responsibilities and obligations.The Triad member statements reflect their own experience which may not be representative of all Triad Member experiences, and their appearances were not paid for.Triad Wealth Partners, LLC is an SEC Registered Investment Adviser. Please visit Triadwealthpartners.com for more information. Triad Wealth Partners, LLC and Triad Partners, LLC are affiliated companies. TP05254535317See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
What if retirement planning wasn't just about saving but about learning how to spend? In Part 2 of The Human Side of Retirement, Brendan Frazier continues his conversation with Dan Haylett to explore the emotional and psychological aspects of decumulation. They dig into the behavioral side of this transition, why a "save, save, save" mindset can hold clients back, and how to reframe retirement as a time to pursue fulfillment. And they offer practical strategies advisors can use to guide clients through this transition so retirement becomes not just a financial milestone, but a fulfilling new chapter. You'll Learn: Mastering the skill of spending money in retirement Creating intentional spending habits to smooth the transition Reframing the success rates of financial plans The significance of the 50 to 70 "sweet spot" years for optimal life experiences *To sign up for Brendan's newsletter packed with resources to master the human side of advice → Click Here Connect with Brendan Frazier: RFG Advisory LinkedIn: Brendan Frazier Connect with Dan Haylett: Humans vs Retirement LinkedIn: Dan Haylett TFP Financial Planning About Our Guest: Dan Haylett is the director, Head of Growth, and financial Planner at TFP Financial Planning. As a co-director of TFP, Dan's “pull back the duvet every morning” purpose is helping our clients spend their time and money on what's truly important. His passion for understanding and learning about the emotional, behavioural and financial challenges of life after work makes him a true specialist in helping clients have the freedom and confidence to take advantage of their ‘window of spending opportunity' and live their best life. – Content here is for illustrative purposes and general information only. It is not legal, tax, or individualized financial advice; nor is it a recommendation to buy, sell, or hold any specific security, or engage in any specific trading strategy. Information here may be provided, in part, by third-party sources. These sources are generally deemed to be reliable; however, neither our guest nor RFG Advisory guarantee the accuracy of third-party sources. The views expressed here are those of our guest. They do not necessarily represent those of RFG Advisory, its employees, or its clients. This commentary should not be regarded as a description of advisory services provided by RFG Advisory, or performance returns of any client. The views reflected in the commentary are subject to change at any time without notice. Securities offered by Registered Representatives of Private Client Services. Member FINRA / SIPC. Advisory services offered by Investment Advisory Representatives of RFG Advisory, LLC (“RFG Advisory or “RFG”), a registered investment advisor. Private Client Services and RFG Advisory are unaffiliated entities. Advisory services are only offered to clients or prospective clients where RFG Advisory and its representatives are properly licensed or exempt from licensure. No advisory services may be rendered by RFG Advisory unless a client agreement is in place. RFG Advisory is an SEC-registered investment adviser. SEC registration does not constitute an endorsement of RFG by the Commission, nor does it indicate that RFG or any associated investment advisory representative has attained a particular level of skill or ability.
The Human Side of the Story focuses on the life of a GM as a conference final runner-up. You're close, but not quite there. The hosts discuss the situations moving forward for the Dallas Stars and Carolina Hurricanes. While the objectives to take that next step are the same, the paths they'll need to take are very different.X: https://twitter.com/NHLWraparoundNeil Smith: https://twitter.com/NYCNeilVic Morren: https://www.linkedin.com/in/vic-morren-7038737/NHL Wraparound Instagram:https://www.instagram.com/nhlwraparound/#NHLWraparound #ShortShifts #NYCentric #StanleyCupdate #NeilSmith #VicMorren #NHL #HumanSideoftheStory #RodBrind'Amour #PeterDeBoer #JimNill #EricTulsky #TomDundon #MikkoRantanen #MikailGranlund #CodyCeci #DonWaddell #WyattJohnston #SebastianAho #SethJarvis #BrentBurns #JakeGuentzel #RonFrancis
Join the Imagen Community on Facebook to continue the discussions between episodes.In this exciting episode of Workflows, host Scott Wyden Kivowitz sits down with the vibrant Dario Dusio, a passionate wedding photographer from Northern Italy who brings energy and emotion to every event he captures.Dario Dusio has spent more than ten years in the photographic business. He loves people, metal music, Guinness, and sushi. Dario has a cat named Tokyo, like his favourite city. His secret power is Joy.Dario shares his unique approach to wedding photography, where his charismatic presence and love for people take center stage. He emphasizes the power of a genuine smile and close interaction, even during energetic celebrations like wedding dances. Dario also highlights the significance of technical knowledge, backup strategies, and adapting to the ever-evolving digital landscape for photographers. Faced with the necessity of constant marketing, Dario opens up about balancing creativity with the demands of promoting his work.“Your smile is your best weapon… if I smile, you smile.” - Dario DusioResourcesNikonWedding & Portrait Photographers International (WPPI)Way Up NorthWhy You Should Listen:Discover how Dario Dusio enhances his photography by making his subjects feel relaxed and comfortable.Learn about the technical aspects and organization skills that can level up your photography workflow.Explore the challenges of constant marketing and the importance of staying organized with digital backups.Understand how embracing your personality can transform mundane moments into extraordinary memories.Find inspiration to enhance the way you interact with clients and other vendors in the photography industry.Tune in to this insightful episode for a blend of creative inspiration, practical organizational advice, and the heartfelt stories that shape a successful photography career. Explore ways to maximize your efficiency and elevate your client interactions with genuine human connection.(00:00) - 61 (02:28) - Engaging with Guests Up Close (08:22) - Technical Aspects of Photography (10:50) - Organizational Tips for Photographers (16:26) - Backup Strategies and Real-Life Stories (22:01) - The Overlooked Importance of Weather Sealing in Cameras (23:10) - The Weakest Link: Memory Cards and Accessories (24:10) - The Misconception of Photography Costs (26:04) - Adapting to Changing Marketing Strategies (27:59) - The Struggle of Balancing Creativity and Business (31:50) - The Power of Cooperation in Photography (35:31) - Taking Risks for the Perfect Shot (38:47) - The Human Side of Photography (41:18) - Conclusion and Final Thoughts
After almost 14 hundred regular season and playoff games and 14 playoff series, we're in familiar territory as the Florida Panthers will be defending against the same Edmonton Oilers team that took them to seven games last spring.As he done throughout the post-season, TSN's Craig Button joins Vic and Neil to do a comprehensive breakdown of the finalists.IN THIS EPISODE:[01:39] - The Things You Need to Pay Attention To has all of it's focus on the upcoming Stanley Cup and several sidebar stories to look out for.[09:10] - The significance of the championship ring and the lasting legacy of having ones name on the Stanley Cup[12:55] - The first of the seven areas covered: Playing styles.[17:38] - Which forward group will dictate? The skill and brilliance of the Oilers forwards led by Connor McDavid and Leon Draisaitl or the 200-foot steadiness and pressure of the Panthers four line depth.[23:54] - Defensive units and team defense.[31:08] - The Goaltenders[37:48] - The Special Teams[45:58] - Maurice vs. Knoblauch[51:07] - The Intangibles[57:28] - Opinion on the Conference Final runner-ups and which teams might be the closest to challenging Florida and Edmonton in their respective conferences next season.[1:06:11] - The esteemed panel weighs in with Stanley Cup Final predictions.[1:14:52] - The Memorial Cup and news from around the NHL.[1:25:47] - The Human Side of the Story focuses on the life of a GM as a conference final runner-up. You're close, but not quite there. To that point, the situations moving forward for the Dallas Stars and Carolina Hurricanes could not be any different.X: https://twitter.com/NHLWraparoundNeil Smith: https://twitter.com/NYCNeilVic Morren: https://www.linkedin.com/in/vic-morren-7038737/NHL Wraparound Instagram:https://www.instagram.com/nhlwraparound/#NHLWraparound #ShortShifts #NYCentric #StanleyCupdate #NeilSmith #VicMorren #NHL #AnaheimDucks # #BostonBruins #BuffaloSabres #CalgaryFlames #CarolinaHurricanes #ChicagoBlackhawks #ColoradoAvalanche #ColumbusBlueJackets #DallasStars #DetroitRedWings #EdmontonOilers #FloridaPanthers #LosAngelesKings #MinnesotaWild #MontrealCanadiens #NashvillePredators #NewJerseyDevils #NewYorkIslanders #NewYorkRangers #OttawaSenators #PhiladelphiaFlyers #PittsburghPenguins #StLouisBlues #SanJoseSharks #SeattleKraken #TampaBayLightning #TorontoMapleLeafs #UtahMammoth #VancouverCanucks #VegasGoldenKnights #WashingtonCapitals #WinnipegJets #CraigButton #TSN #JackButton #DavidPoile #AleksanderBarkov #SamReinhart #ConnorMcDavid #LeonDraisaitl #SamBennett #AntonLundell #BradMarchand #MatthewTkachuk #SebastianAho #NikitaKucherov #AustonMatthews #MitchMarner #WIlliamNylander #SethJarvis #PaulMaurice #KrisKnoblauch #EetuLuostarinen #ZachHyman #ConnorBrown #ViktorArvidsson #JeffSkinner #MattiasEkholm #DarnellNurse #EvanBouchard #AaronEkblad #NikoMikkola #SethJones #KenHolland #JimNill #CodyCeci #AlexPetrovic #IlyaLyubushkin #GustavForsling #SergeiBobrovsky #RodBrind'Amour #StuartSkinner #CalvinPickard #GrantFuhr #MarkMessier #MikeRichter #JasonRobertson #JakeOettinger #CaseyDeSmith #EsaLindell #EvanderKane #AndreiVasilevskiy #AnthonyStolarz #JosephWoll #FrederikAndersen #PyotrKochetkov #DarcyKuemper #AdinHill #PeterDeBoer #WayneGretzky #MarioLemieux #JariKurri #PaulCoffey #JesperBoqvist #ColinCampbell #CoreyPerry #ClaudeLemieux #EvanRodrigues #JonahGadjovich #AJGreer #RyanNugent-Hopkins #PeterForsberg #JoeSakic #StanFischler #Loogaroo.co #ColinMulvey #WyattJohnston #MasonMarchment #MattDuchene #BillGuerin #RyanSuter #ZachParise #JimHiller #BradTreliving #BrendanShanahan #KeithPelley #JohnTavares #CraigBerube #JoeThornton #MorganRielly #JacobMarkstrom #JackHughes #LondonKnights #MedicineHatTigers #MemorialCup #DaleHunter #EastonCowan #KylePalmieri #AdamBoqvist #TysonFoerster #TylerKleven #JoshMahura #JesperFast #RoopeHintz...
The United States government is one of the biggest purchasers in the world. Few people or entities spend more money on more goods and services. Add state and local governments to the mix, and you have a massive market with the potential for a lot of businesses to make a lot of money. The process […]
A day or so after the Rangers seventh game triumph over the Devils in their epic 1994 Eastern Conference Final, Vic made a quick stopover in New Jersey prior to working the Stanley Cup championship series.In a dimly lit restaurant, he and his folks encountered a hall-of-fame defenseman who created a lasting memory.X: https://twitter.com/NHLWraparoundNeil Smith: https://twitter.com/NYCNeilVic Morren: https://www.linkedin.com/in/vic-morren-7038737/NHL Wraparound Instagram:https://www.instagram.com/nhlwraparound/#NHLWraparound #ShortShifts #NYCentric #StanleyCupdate #NeilSmith #VicMorren #NHL #StephaneMatteau #NewYorkRangers #NewJerseyDevils #LarryRobinson #JacquesLemaire #MontrealCanadiens #LosAngelesKings #ScottyBowman
KeywordsBitcoin mining, human capital, community impact, Texas, Riot, Rockdale, Corsicana, workforce development, local economy, sustainabilitySummaryIn this conversation, David Schatz, Senior Vice President of Operations at Riot, discusses the human capital aspect of Bitcoin mining, particularly in Texas. He emphasizes the importance of community integration and the positive impact of Bitcoin mining operations on local economies, using Rockdale and Corsicana as case studies. The discussion highlights the workforce development strategies employed to recruit and train local talent, as well as the company's commitment to giving back to the community. David shares insights on the challenges and successes of establishing a Bitcoin mining operation and the broader implications for the industry.TakeawaysTexas is a leading hub for Bitcoin mining.Human capital is crucial in scaling Bitcoin mining operations.Community integration enhances the local economy.Riot's operations have positively impacted Rockdale's community.Workforce development is key to recruiting local talent.Training programs help employees transition into new roles.Building relationships with local officials is essential.Community feedback shapes operational decisions.Giving back to the community fosters goodwill.Sustainable practices are vital for the future of Bitcoin mining.Chapters00:00 Introduction and Community Engagement01:10 Scaling Operations in Bitcoin Mining07:03 Impact on Local Communities12:08 Lessons Learned from Rockdale to Corsicana17:09 Building a Positive Community Relationship20:58 Personal Journey and Community Transformation
May 27, 2025: Molly Zimmer, Director of Emerging Technologies and Artificial Intelligence at St. Luke's Health System, discusses how their AI class has attracted thousands of voluntary participants. Molly reveals her team's philosophy of making "new and scary feel like business as usual" through hands-on learning experiences with Microsoft Copilot, where teams tackle real pain points together. They unpack the critical balance between AI's capabilities and human accountability in healthcare, the strategic value of team-based training to create "behavior contagion," and how ambient documentation gives physicians back their freedom of choice in how they spend their time. Key Points: 03:24 Hands-On AI Learning 05:31 Balancing AI Excitement and Concerns 12:55 Historical AI and Future Directions 22:17 St. Luke's Culture of Innovation and Change 26:12 Lightning Round X: This Week Health LinkedIn: This Week Health Donate: Alex's Lemonade Stand: Foundation for Childhood Cancer
In this episode, Mark Ledlow, Bruno Dias, and Matt Talbot discuss the importance of comprehensive threat and risk assessments in corporate and educational environments. They explore the integration of physical security with behavioral threat assessments, emphasizing the crucial role every employee plays in maintaining safety. Additionally, they touch on the psychological aspects of individuals who commit acts of violence, drawing on their own extensive field experiences. Matt shares a powerful story from his time working in a high-risk prison environment, highlighting the importance of building trust and respect with inmates. The episode wraps up with information about their ongoing projects and how listeners can reach out to them for their expert services.Learn about all this and more in this episode of The Fearless Mindset Podcast.KEY TAKEAWAYSAdversity Handling: The importance of dealing with adversity and leveraging experiences to stay fearless is emphasized. Comprehensive Security Approach: Incorporating physical security into behavioral threat assessment provides a unique value. Inclusiveness in Safety: Every employee, regardless of their role, should be viewed as part of the safety and security team. Warning Signs: Identifying and acting on warning behaviors and signs is crucial in preventing violent incidents. Human Side of Inmates: Building respectful relationships with inmates can foster mutual respect and potentially prevent violent outcomes. Impactful Storytelling: Personal stories, such as working with high-risk individuals, can convey powerful lessons in security management. Legacy and Education: The importance of leaving a positive legacy and educating the next generation of security professionals.QUOTES"We really need to think about everybody who is positioned to be able to possibly help." "Humans communicate kind of like dogs shed hair, right? It's just a necessity." "Everybody plays a role... there's something good in everybody and my job was to figure that out." "Sometimes it's about just getting to the human side of somebody." "Treating people with validation and making them feel significant can prevent them from committing violent acts." "Our goal is to leave something original, something impacting on this larger community."Get to know more about Dr. Bruno Dias through the link below.https://www.linkedin.com/in/brunodiaspci/Get to know more about Dr. Matt Talbot through the link below.https://www.linkedin.com/in/matt-talbot-phd-lcsw-ccfc-cfmhe-ctm%C2%AE-5a655044To hear more episodes of The Fearless Mindset podcast, you can go to https://the-fearless-mindset.simplecast.com/ or listen to major podcasting platforms such as Apple, Google Podcasts, Spotify, etc. You can also subscribe to the Fearless Mindset YouTube Channel to watch episodes on video.
Step into the courtroom and behind the headlines in this eye-opening episode of Amazing People Amazing Things. Host Chuck Tuck sits down with seasoned attorney James M. Porfido, Esq. for an unfiltered conversation about the complexities of the justice system, the high-stakes world of legal representation, and the ethical dilemmas faced by prosecutors and defense attorneys alike.From the intricate dance of discovery and plea bargaining to the emotional toll of defending clients in controversial cases—including vehicular homicide, animal cruelty, and historical allegations—Porfido shares raw insights from his legal career. This episode also explores how judicial bias, evolving algorithms, and public perception shape courtroom outcomes, and why justice isn't always black and white.Whether you're fascinated by law, intrigued by courtroom strategy, or curious about how modern justice intersects with media, technology, and morality, this episode will challenge what you think you know about our legal system.visit: Unequal-Justice.comvisit:Read samplevisit: www.AmazingPeopleAmazingThings.com
Ken Holland helped build the Edmonton Oilers into a Stanley Cup Finalist. Now he's tasked with leading the L.A. Kings quest in trying to figure out how to take them down next season. The new Kings VP/GM joins Neil and Vic to discuss that plus the conference finals."Three Things You Need to Pay Attention To" looks at both the Panthers-Hurricanes and Stars-Oilers series while The Human Side of the Story is a chance encounter a couple of days after one of the most memorable games in Stanley Cup history.IN THIS EPISODE:[01:11] - Some good natured banter about spoilers and Wordle.[03:54] - "Three Things You Need to Pay Attention To" hits on the Carolina Hurricanes avoiding elimination in the East Final, the Florida Panthers seeing their game come down a notch and the baffling offensive outage being experienced by the top eight goal scorers on the Dallas Stars.[11:54] - Neil welcomes old friend Ken Holland back to the show, this time as VP/GM of the Los Angeles Kings...although not without a little fun to kick off the discussion.[15:12] - The difference Ken sees between His Oilers team last year and the one looking to return to the Final. [16:57] - The up and down world of the Oilers goaltending tandem of Stuart Skinner and Calvin Pickard.[20:14] - The task of building the Kings and being able to overtake and defeat the Oilers in the playoffs.[22:35] - Has constructing team changed or is it fundamentally the same?[28:15] - Ken weighs in on goaltender Darcy Kuemper.[31:03] - What a best-built team looks like for the Kings in 2025-26.[34:00] - While the NHL is a copy-cat league looking to emulate the latest champion, would the Panthers physical success make skilled free agents less attractive? [37:32] - Ken gives his thoughts on the conference final series.[45:01] - Injury news for Game 4 - Edmonton-Dallas and a couple of other items.[46:45] - In The Human SIde of the Story, Vic recalls an unexpected encounter at a New Jersey restaurant following the epic Rangers-Devils conference final series.X: https://twitter.com/NHLWraparoundNeil Smith: https://twitter.com/NYCNeilVic Morren: https://www.linkedin.com/in/vic-morren-7038737/NHL Wraparound Instagram:https://www.instagram.com/nhlwraparound/#NHLWraparound #ShortShifts #NYCentric #StanleyCupdate #NeilSmith #VicMorren #NHL #AnaheimDucks # #BostonBruins #BuffaloSabres #CalgaryFlames #CarolinaHurricanes #ChicagoBlackhawks #ColoradoAvalanche #ColumbusBlueJackets #DallasStars #DetroitRedWings #EdmontonOilers #FloridaPanthers #LosAngelesKings #MinnesotaWild #MontrealCanadiens #NashvillePredators #NewJerseyDevils #NewYorkIslanders #NewYorkRangers #OttawaSenators #PhiladelphiaFlyers #PittsburghPenguins #StLouisBlues #SanJoseSharks #SeattleKraken #TampaBayLightning #TorontoMapleLeafs #UtahMammoth #VancouverCanucks #VegasGoldenKnights #WashingtonCapitals #WinnipegJets #KenHolland #NikoMikkola #SamReinhart #AJGreer #LoganStankoven #AlexanderNikishin #JaccobSlavin #FrederikAndersen #PaulMaurice #CarterVerhaeghe #JasonRobertson #LianBichsel #MasonMarchment #WyattJohnston #EvgeniiDadonov #MikailGranlund #MattDuchene #RoopeHintz #MikkoRantanen #ConnorMcDavid #GaryBettman #ColinCampbell #LucRobitaille #JakeWalman #JohnKlingberg #MattiasEkholm #StuartSkinner #CalvinPickard #ChrisOsgood #ConnorMcDavid #LeonDraisaitl #VladislavGavrikov #DavidRittich #AndreiKuzmenko #DrewDoughty #JimHiller #NelsonEmerson #GlenMurray #JimDevellano #NicklasLidstrom #ChrisChelios #BrianRafalski #NickKronwall #RobBlake #BillRanford #BillZito #NickBjugstad #VincentDesharnais #JoelEdmundson #WarrenFoegele #PhillipDanault #TrevorMoore #QuintonByfield #AlexLaferriere #BrandtClarke #GlennHall #RodBrind'Amour #BillDineen #ViktorArvidsson #StephaneMatteau #LarryRobinson #JacquesLemaire #ScottyBowman #TomasTatar #MinnesotaFrost #OttawaCharge #LizSchepers
We speak with Lauren Crichton, Director of Marketing at Sana, about their recent AI Summit – one of the most important tech events in the Nordics. The event gathered leading thinkers on the global AI scene, and Lauren was at the center as the host and moderator. In this episode we discuss:Sana's mission of empowering knowledgeHow organisations need to foster a safe environment for AI experimentation Why writing remains a vital skill despite the rise of generative AI How creatives can play a crucial role in an AI-driven future.Hosted by:Konrad Olsson, Editor-in-chief and founder, Scandinavian MIND—Scandinavian MIND is a media platform and branding agency operating at the intersection of lifestyle industries and tech. Sign up for our newsletter:www.scandinavianmind.com/newslettersConnect with our agency:www.scandinavianmind.com/agency Hosted on Acast. See acast.com/privacy for more information.
In this powerful episode of The People Business Podcast, host Frank Favaro sits down with Justin Azbill — Chief Servant Leader at The Tribal Group and former Director of Safety at Milwaukee Tool. Justin shares his raw, deeply personal journey through leadership burnout, depression, and rediscovery — with a focus on family, faith, and the power of vulnerability.They explore critical issues plaguing the construction industry:✅ Why 76% of workers don't trust their leaders✅ How status-based leadership is destroying culture✅ What 3,100+ surveys revealed about suicide risk, burnout, and employee turnover✅ And how “shadow work” and small expectations can transform teamsThis is a must-watch conversation for leaders in construction, business, or any industry dealing with people.
A day before the sixth game of the Winnipeg-Dallas second round series, Jets star forward Mark Scheifele was informed his father, Brad, had passed away unexpectedly. The following morning, Scheifele advised head coach Scott Arniel that, after speaking with his mom, he would play that night as he believes his dad would have wanted him to.Scheifele's performance was strong and inspiring despite the difficult end to the Jets season. It's something we've seen before where competing is both cathartic and a distraction in dealing with grief.X: https://twitter.com/NHLWraparoundNeil Smith: https://twitter.com/NYCNeilVic Morren: https://www.linkedin.com/in/vic-morren-7038737/NHL Wraparound Instagram:https://www.instagram.com/nhlwraparound/#NHLWraparound #ShortShifts #NYCentric #StanleyCupdate #NeilSmith #VicMorren #NHL #WinnipegJets #MarkScheifele #ScottArniel #JamieBenn #MartinStLouis #BradRichards #BrettFavre #TieDomi #RogerNeilson #JoeMurphy #ColinCampbell
Retirement isn't just about reaching a number - it's a deeply personal transition that requires more than financial planning. By understanding what truly matters beyond the numbers, you can better support clients in creating meaningful and fulfilling retirements. In Part One of this episode, Dan Haylett emphasizes the importance of shifting the focus from financial figures to human connection, purpose, and lasting memories. And he walks through the Retirement Planning Workbook he uses with clients to help them live with purpose, joy and meaning in retirement You'll Learn: The importance of understanding the emotional aspects of retirement and his own experiences helping clients navigate this transition The revolutionary "Retirement Planning Workbook" he developed to address the human side of retirement How to help clients spend their savings meaningfully to create lasting memories *To sign up for Brendan's newsletter packed with resources to master the human side of advice → Click Here Connect with Brendan Frazier: RFG Advisory LinkedIn: Brendan Frazier Connect with Dan Haylett: Humans vs Retirement LinkedIn: Dan Haylett TFP Financial Planning About Our Guest: Dan Haylett is the director, Head of Growth, and financial Planner at TFP Financial Planning. As a co-director of TFP, Dan's “pull back the duvet every morning” purpose is helping our clients spend their time and money on what's truly important. His passion for understanding and learning about the emotional, behavioural and financial challenges of life after work makes him a true specialist in helping clients have the freedom and confidence to take advantage of their ‘window of spending opportunity' and live their best life. – Content here is for illustrative purposes and general information only. It is not legal, tax, or individualized financial advice; nor is it a recommendation to buy, sell, or hold any specific security, or engage in any specific trading strategy. Information here may be provided, in part, by third-party sources. These sources are generally deemed to be reliable; however, neither our guest nor RFG Advisory guarantee the accuracy of third-party sources. The views expressed here are those of our guest. They do not necessarily represent those of RFG Advisory, its employees, or its clients. This commentary should not be regarded as a description of advisory services provided by RFG Advisory, or performance returns of any client. The views reflected in the commentary are subject to change at any time without notice. Securities offered by Registered Representatives of Private Client Services. Member FINRA / SIPC. Advisory services offered by Investment Advisory Representatives of RFG Advisory, LLC (“RFG Advisory or “RFG”), a registered investment advisor. Private Client Services and RFG Advisory are unaffiliated entities. Advisory services are only offered to clients or prospective clients where RFG Advisory and its representatives are properly licensed or exempt from licensure. No advisory services may be rendered by RFG Advisory unless a client agreement is in place. RFG Advisory is an SEC-registered investment adviser. SEC registration does not constitute an endorsement of RFG by the Commission, nor does it indicate that RFG or any associated investment advisory representative has attained a particular level of skill or ability.
In this episode of The Responsive Lab, Carly Berna and Scott Holthaus sit down with Tim Lockie, founder of The Human Stack and longtime nonprofit tech strategist, to dig into a bold truth: technology alone won't save your nonprofit. Tim unpacks why so many digital transformation efforts fall flat, and what it takes to build a culture that embraces data, AI, and change without burning out your team. Key Takeaways: - Without aligned human behavior, the best systems won't lead to better outcomes. - Burnout often happens not from big changes, but from the accumulation of small ones. - Nonprofits need a people-first framework to truly adopt new tools. - There's a big difference between individuals using AI tools and organizations making it safe and strategic. - The success of your tools hinges on the trust and collaboration between people. To connect with Tim or learn more about his work at The Human Stack, visit https://thehumanstack.com/ or find him on LinkedIn. Learn more about Tim's AI For Everyone course at https://thehumanstack.com/academy/aiforanyone Meanwhile, discover more about The Responsive Lab at virtuous.org/podcast. Season One of The Responsive Lab is brought to you by Virtuous. Virtuous is a software company committed to helping nonprofits grow generosity. Virtuous believes that generosity has the power to create profound change in the world and in the heart of the giver. With that in mind, it's their mission to move the needle on global generosity by helping nonprofits better connect with and inspire their givers. Learn more about Virtuous at virtuous.org/learnmore and download your free Nonprofit CRM Checklist at virtuous.org/crmchecklist. Special thanks to editor and sound engineer Barry R. Hill and producer Riley Young.
In this episode of the Drop In CEO podcast, Thom Singer, CEO of the Austin Technology Council. Tom shares his journey from sales and marketing to becoming a keynote speaker and author. He emphasizes the value of building strong relationships and the role of human interaction in navigating today's AI-driven world. Through personal anecdotes and professional insights, Thom illustrates how connections and community can propel career success and business growth, especially for C-Suite leaders. Episode Highlights: 03:48 Navigating Career Transitions and Challenges 05:02 Balancing Multiple Roles and Family Life 08:51 The Importance of Networking and Building Relationships 20:07 The Human Side of Business Thom Singer is the CEO of the Austin Technology Council and a dynamic keynote speaker who specializes in the power of relationships, trust, and accountability in business. With over a decade of experience, Thom has energized more than 1,000 audiences through high-energy, action-driven presentations. Known as “The Conference Catalyst,” he fosters lasting connections before, during, and after his talks. A Certified Speaking Professional (CSP), Thom is also the author of 12 books and host of the Making Waves At C-Level podcast, where he interviews top business leaders. He lives in Austin, Texas, with his wife and two daughters. Connect with Thom Singer: Company Website: Https://thomsinger.com Linkedin: LinkedIn.com/in/thomsinger For More Insights from The Drop In CEO:
We're halfway home. Two rounds are in the books and Neil and Vic are pleased to be joined once again by long-time TSN analyst Craig Button to tackle the Conference Finals."Three Thing You Need to Pay Attention To" takes a quick look back at the seventh game between Florida and Toronto which secured the Panthers third straight trip to the East Final against a Carolina team they swept two springs ago.In "The Human Side of the Story," we focus on the Jets Mark Scheifele, who played the sixth game of the Dallas series with the heaviness of losing his dad the day prior. Unfortunately, this is a story which plays out in life and one where the compassion and empathy of others plays an important part of helping an athlete to cope with loss. IN THIS EPISODE:[01:12] - In "Three Things You Need to Pay Attention To," quick hitters on the Panthers advancing at the Maple Leafs expense and the Conference Finals TV schedule.[05:36] - Craig Button from TSN returns for the preview and, after some brief preamble, a review of the picks from the "experts" thus far.[08:01] - Carolina vs. Florida[21:20] - Dallas vs. Edmonton[37:17] - Do Canadians really care if a team from their country wins the Stanley Cup? Ask a fan in Montreal if they'd like to see the Maple Leafs win or a Flames see the Oilers capture the Cup. The answer is emphatic.[39:06] - Neil, Craig and Vic share what has taken them off guard during the first two rounds of the 2025 post-season.[46:28] - A little background on the Button hockey family and quick news update from Carolina.[48:27] - The Human Side of the Story notes players deciding to take to the playing surface immediately after losing a loved one. For Mark Scheifele, that became a reality in Game 6 of the Jets series with the Dallas Stars following the passing of his father, Brad, a day before.X: https://twitter.com/NHLWraparoundNeil Smith: https://twitter.com/NYCNeilVic Morren: https://www.linkedin.com/in/vic-morren-7038737/NHL Wraparound Instagram:https://www.instagram.com/nhlwraparound/#NHLWraparound #ShortShifts #NYCentric #StanleyCupdate #NeilSmith #VicMorren #NHL #AnaheimDucks # #BostonBruins #BuffaloSabres #CalgaryFlames #CarolinaHurricanes #ChicagoBlackhawks #ColoradoAvalanche #ColumbusBlueJackets #DallasStars #DetroitRedWings #EdmontonOilers #FloridaPanthers #LosAngelesKings #MinnesotaWild #MontrealCanadiens #NashvillePredators #NewJerseyDevils #NewYorkIslanders #NewYorkRangers #OttawaSenators #PhiladelphiaFlyers #PittsburghPenguins #StLouisBlues #SanJoseSharks #SeattleKraken #TampaBayLightning #TorontoMapleLeafs #UtahMammoth #VancouverCanucks #VegasGoldenKnights #WashingtonCapitals #WinnipegJets #CraigButton #TSN #PaulMaurice #AustonMatthews #MitchMarner #WilliamNylander #JohnTavares #MatthewTkachuk #RodBrind'Amour #StephaneMatteau #SergeiBobrovsky #FrederikAnderson #PyotrKochetkov #BradMarchand #EetuLuotstarinen #AntonLundell #JordanStaal #Pierre-LucDubois #SamBennett @AleksanderBarkov #MartinMadden #DormattoDynasty #DenisPotvin #JohnTonelli #KenMorrow #MikkoRantanen #JimNill #JakeOettinger #ConnorHellebuyck #MiroHeiskanen #BrianLeetch #SergeiZubov #PeterDeBoer #ConnorMcDavid #LeonDraisaitl #ZachHyman #EvanBouchard #EvanderKane #AdamHenrique #CoreyPerry #SamSteel #StuartSkinner #CalvinPickard #JasonRobertson #MattDuchene #WyattJohnston #MasonMarchment #RoopeHintz #MikaelGranlund #EvegeniiDadonov #ThomasHarley #WindsorSpitfires #AdamGraves #CodyCeci #ScottNidermayer #RobNiedermayer #JimMontgomery #KevinCheveldayoff #NickSuzuki #ColeCaufield #JurajSlafkovsky #SamMontembeault #LaneHutson #JackButton #ToddButton #DavidPoile #JalenChatfield #AlexanderNikishin #MarkScheifele #JamieBenn #MartinStLouis #BradRichards #BrettFavre #TieDomi #RogerNeilson #JoeMurphy #ColinCampbell
Are you ready to sell your business? It may be time to pass your family firm to the next generation. What do you do? Where do you begin? How can you ensure that you follow your values and transition your business with purpose, kindness, and profit? Maybe it is time to meet Erika Baez Grimes. What is the Human Side of Business Transitions? In this compelling episode of On the Brink with Andi Simon, we delve into the human side of business transitions with Erika Baez Grimes, a seasoned business broker, M&A specialist, and purpose-driven entrepreneur. Erika's extensive experience as a Senior Certified Mergers and Acquisitions Professional with Transworld Business Advisors, and as the founder of The BPH Group and The Buyer's Agency, makes her a trusted voice in the industry. Her mission is clear: to help people do good deals with good people—transactions rooted in legacy, emotion, and values, not just numbers. Erika and I first connected at the Entrepreneurs with Companies of Purpose event, and I knew she had a story to share right away. In this episode, she opens up about her journey from helping her grandfather run fashion boutiques in Orlando to rising as a respected voice in the business brokerage industry. Her early exposure to entrepreneurship gave her a lifelong passion for business and sales, a path she blended with her experience in banking and corporate leadership. Some Practical Advice is Essential to Transition your Business Throughout our conversation, Erika offers practical advice—and heartfelt wisdom—for business owners contemplating an exit and aspiring buyers looking to acquire a company. She discusses the "silver tsunami" of baby boomers preparing to retire, legacy businesses' emotional and strategic complexity, and the rising interest among women in acquiring established enterprises. Erika shares three essential things every seller should do before they decide to sell: Start the conversation early—if you're considering selling, it's time to talk. Work yourself out of the business—the more your business can run without you, the higher its value. Keep clean, transparent financials—they are the real story buyers will trust (or not). You might like to watch our podcast on YouTube here: But Erika also goes deeper. She highlights how business owners often feel lost after they exit. Their identity has been deeply tied to their company, and the vacuum that follows can be disorienting. That's why Erika emphasizes the importance of planning for the transaction and the transition. Who will you be when you're no longer the CEO? How Does Culture Share Your Succession Plan? We also explore how culture shapes succession planning, particularly in family firms. Erika works closely with multigenerational businesses and understands the delicate dynamics between personal relationships, employee loyalty, and strategic vision. She emphasizes the importance of finding the right buyer—someone aligned not only with the financials but also with the founder's legacy and values. Avoid Buyers Remorse For buyers, Erika offers clear guidance: prepare before you pursue. Get financing lined up, know your strengths, and approach the opportunity with transparency and intention. Sellers want to know their business will be in good hands. And increasingly, those hands belong to women—smart, driven, and ready to lead. Whether you're a seasoned entrepreneur looking to exit or someone considering buying their first business, Erika's insights are honest, helpful, and deeply human. This episode is a masterclass in purpose-driven dealmaking and the art of helping others transition from one chapter to the next with clarity, care, and confidence. Key Takeaways: Why the timing of a business sale is both emotional and strategic What makes a business attractive to buyers—and how to increase your value How Erika helps bridge the gap between a seller's legacy and a buyer's vision The growing role of women in M&A and business acquisition Why coaching and self-discovery are vital post-exit tools for sellers You'll leave this conversation with a clearer understanding of the M&A process, the questions you should be asking (whether buying or selling), and a renewed appreciation for the human side of business transitions. Contact Erika Baez Grimes:
AI companion applications, which create interactive personas for one-on-one conversations, are incredibly popular. However, they raise a number of challenging ethical, legal, and psychological questions. In this episode, Kevin Werbach speaks with researcher Jaime Banks about how users view their conversations with AI companions, and the implications for governance. Banks shares insights from her research on mind-perception, and how AI companion users engage in a willing suspension of disbelief similar to watching a movie. She highlights both potential benefits and dangers, as well as novel issues such as the real feelings of loss users may experience when a companion app shuts down. Banks advocates for data-driven policy approaches rather than moral panic, suggesting responses such as an "AI user's Bill of Rights" for these services. Jaime Banks is Katchmar-Wilhelm Endowed Professor at the School of Information Studies at Syracuse University. Her research examines human-technological interaction, including social AI, social robots, and videogame avatars. She focuses on relational construals of mind and morality, communication processes, and how media shape our understanding of complex technologies. Her current funded work focuses on social cognition in human-AI companionship and on the effects of humanizing language on moral judgments about AI. Transcript ‘She Helps Cheer Me Up': The People Forming Relationships With AI Chatbots (The Guardian, April 2025) Can AI Be Blamed for a Teen's Suicide? (NY Times, October 2024) Beyond ChatGPT: AI Companions and the Human Side of AI (Syracuse iSchool video)
Hockey is life. It's been in the blood of both hosts from a very early age, has been a core component of both of their professional careers and it's the foundation of their NHL Wraparound venture. As in life, relationships which have been built and re-connections which have been made is something neither takes for granted as their current project continues to evolve.Hockey has been a gift which keeps on giving. And it begins with people.X: https://twitter.com/NHLWraparoundNeil Smith: https://twitter.com/NYCNeilVic Morren: https://www.linkedin.com/in/vic-morren-7038737/NHL Wraparound Instagram:https://www.instagram.com/nhlwraparound/#NHLWraparound #ShortShifts #NYCentric #StanleyCupdate #NeilSmith #VicMorren #NHL #StanFischler #JiggsMcDonald #RichTorrey #BillTorrey #AlArbour #JayArbour #EdWestfall #JohnSaunders #RayShero #GregMIllen #NewYorkIslanders #KenHolland #AdirondackRedWings
Episode Notes On this episode of Talent Experience Live, we sit down with Neli Bistrichka, Senior Director of International Client Services at Phenom, to unpack why implementing HR technology today is more like a life milestone than a simple software rollout. With memorable analogies — think parenting your AI or treating go-live like a wedding — she offers a refreshingly human take on what it really takes to launch HR tech that sticks. From building the perfect implementation team to avoiding the most common pitfalls, this conversation is packed with practical advice for HR, IT, and TA leaders navigating their own transformation journeys. Whether you're just getting started with Phenom or knee-deep in implementation, you'll walk away with a clearer path to delivering real business value — and a few laughs along the way. Get notified for all upcoming TXL episodes here: https://www.phenom.com/talent-experience-live
There's never a shortage of close calls, controversy and players skating the line - occasionally going over it - in the chase for the Stanley Cup.We're at the halfway of the point in round two. With emotion and intensity continuing to rise, Neil and Vic welcome back a voice of reason, someone to bring down the heat: former NHL referee and current rules analyst for ESPN, Dave Jackson.Later in the show, we do the deeper dive into all four conference semi-final series and in "The Human Side of the Story," after more than four decades with different roles in hockey, relationships still manage to come full circle for both hosts. IN THIS EPISODE:[01:00] - "Three Things You Need to Pay Attention To" provides a quick recap of the Monday games while it appears the hunt for a new general manager is over for the Los Angeles Kings.[06:40] - Dave Jackson joins the show and adds his take on Sunday's open-ice hit the Maple Leafs Oliver Ekman-Larsson delivered to the Panthers Evan Rodriguez.[08:58] - Would Max Domi's late Game 4 hit on Aleksander Barkov or Nick Roy's cross check against Trent Frederic in Game 2 of the Edmonton-Vegas have warranted just fines had these infractions taken place during the regular season?[11:36] - Neil thorizes and Dave offers his thoughts on why goaltenders appear to be getting hurt more now than ever.[16:36] - Thoughts on why the review of the Alex Petrovic goal in Dallas Sunday appeared to take an unusually long time.[19:09] - If someone had told you it took 61 games this post-season to have fighting penalties doled out, would you have believed them? [24:28] - Is it real or imagined that more scrums take place earlier in series and dissipate as that series gets deeper and closer to conclusion?[26:05] - While a referee is neutral, Dave still can share thoughts what he's seen from various teams during the post-season.[28:27] - To be a fly on the wall...or the ice. Dave let's us in on some of the banter that takes place between players and officials...and coaches.[30:46] - As society has changed, Dave tells us how that has affected the tolerance of what can and can't be said on the ice.[34:43] - Before leaving, Dave sends the reminder that, while officials aren't perfect, they are driven to be their best the same way the players so...as fans it's easy to forget that.[40:07] - Deeper dive into the Capitals-Hurricanes fourth game.[45:16] - The Oilers learned from Game 3 not to let up off the gas as they built a similar first period lead in Game 4 with the Golden Knights.[48:43] - The Maple Leafs look to reverse the fortunes of Games 3 and 4 against the Panthers Wednesday.[53:16] - If the Winnipeg Jets are to see the West Final, they will have to figure out how to win a road game. They have one, maybe two, chances to do so as they try to even their second round series with Dallas Tuesday.[56:50] - The Human Side of the Story: Relationships and re-connections are even more valuable now to both Neil and Vic even after over four decades of involvement with hockey.X: https://twitter.com/NHLWraparoundNeil Smith: https://twitter.com/NYCNeilVic Morren: https://www.linkedin.com/in/vic-morren-7038737/NHL Wraparound Instagram:https://www.instagram.com/nhlwraparound/#NHLWraparound #ShortShifts #NYCentric #StanleyCupdate #NeilSmith #VicMorren #NHL #AnaheimDucks # #BostonBruins #BuffaloSabres #CalgaryFlames #CarolinaHurricanes #ChicagoBlackhawks #ColoradoAvalanche #ColumbusBlueJackets #DallasStars #DetroitRedWings #EdmontonOilers #FloridaPanthers #LosAngelesKings #MinnesotaWild #MontrealCanadiens #NashvillePredators #NewJerseyDevils #NewYorkIslanders #NewYorkRangers #OttawaSenators #PhiladelphiaFlyers #PittsburghPenguins #StLouisBlues #SanJoseSharks #SeattleKraken #TampaBayLightning #TorontoMapleLeafs #UtahMammoth #VancouverCanucks #VegasGoldenKnights...
In this episode of SaaS Fuel, Jeff Mains sits down with Uddhav Mehra and Harry Masters from The Inflection Group to unpack one of the most common mistakes early-stage SaaS founders make—hiring the wrong people too early. We explore why big-name hires from large enterprises often flop in scrappy startups, the power of hiring gritty operators over shiny resumes, and how to create a strategic, stage-appropriate hiring roadmap. If you're looking to scale without bloating your team or burning your cash, this episode is packed with insights on founder-led sales, hiring for impact, and building elite go-to-market teams that actually work in real-world startup conditions.Key Takeaways00:00 – Don't hire a VP of Sales yet? Here's why01:44 – Founders and enterprise sales: a smarter strategy02:28 – Why rockstar execs fail in startups03:57 – Hire for the stage, not the brand05:10 – Meet Udhav Mehra and Harry Masters08:05 – The “headhunter” problem most founders hate11:00 – The #1 mistake founders make when hiring14:30 – Startup size matters when evaluating candidates18:26 – Mismatched expectations from candidates and founders23:20 – Why asking for a “marketing person” is usually wrong26:41 – Why startup success takes more time than expected27:56 – How Inflection supports technical founders33:14 – Role clarity evolves during interviews35:00 – What's your first GTM hire? It depends...38:03 – Strategic vs. transactional hiring40:29 – Adapting hiring strategy as you scale42:51 – Why startup hires get years of experience in months44:01 – The wrong mindset kills startup momentum45:20 – One small change to hire smarter48:39 – Multi-phase interviews that actually work50:24 – The future of hiring in an AI-driven world54:06 – Final advice for SaaS foundersTweetable Quotes"Hiring a VP of Sales before you have a sales org is like buying a steering wheel with no car." – Uddhav Mehra"The best startup hires aren't polished — they're gritty." – Harry Masters"Just because someone came from Google doesn't mean they can build your GTM motion from scratch." – Jeff Mains"We look for candidates who run toward the fire, not away from it." – Harry Masters"Founders often want the pain. Most execs don't." – Uddhav Mehra"Marketing isn't a person. It's a function made of 10 roles. Know what you actually need." – Jeff MainsSaaS Leadership LessonsDon't hire too senior too soon – Early-stage startups often mistake brand-name experience for startup grit. Hire for stage fit, not prestige.Enterprise sales ≠ enterprise strategy – A better early move: founder-led sales + 1 top enterprise rep who's hungry to win.Start with goals, not job titles – Instead of saying “we need a VP of Sales,” define what outcomes you need and build a strategy around that.Hiring evolves with your growth stage – What works at Series A won't work at Series C. Update your hiring playbook accordingly.Avoid "Frankenstein job descriptions" – Roles like “Marketing Person” often disguise unrealistic expectations across 5–6 different functions.Great hiring is strategy, not speed – A structured, multi-step hiring process reduces misfires and builds long-term alignment.Guest ResourcesEmail - harry@theinflectiongroup.comWebsite - https://www.theinflectiongroup.com/Harry's Linkedin
The Brainy Business | Understanding the Psychology of Why People Buy | Behavioral Economics
In this episode of The Brainy Business podcast, Melina Palmer welcomes Willie Pietersen, author of the insightful book, Leadership: The Inside Story. With decades of experience in both law and international business, Willie shares his unique perspective on the essential differences between management and leadership. He emphasizes that while management focuses on tasks and projects, true leadership is rooted in understanding and inspiring people. Willie explains the three domains of leadership—personal, strategic, and interpersonal—and how their integration is vital for effective leadership. He draws parallels between leadership and the formation of a diamond, highlighting the necessity of each domain working harmoniously to create a strong leader. Throughout the conversation, Melina and Willie delve into the importance of empathy in leadership, the significance of brand experience, and the psychological aspects of consumer behavior. In this episode: Understand the critical differences between management and leadership. Discover the three domains of leadership and how they interconnect. Learn how to balance logic and empathy in leadership roles. Explore the role of brand perception and customer loyalty in business success. Gain insights into the importance of lifelong learning and unlearning in leadership. Get important links, top recommended books and episodes, and a full transcript at thebrainybusiness.com/495. Looking to explore applications of behavioral economics further? Learn With Us on our website. Subscribe to Melina's Newsletter Brainy Bites. Let's connect: Send Us a Message Follow Melina on LinkedIn The Brainy Business on Youtube The Brainy Business on Instagram
CTO Series: Jussi Mononen on the Human Side of Software Development and Technical Leadership In this CTO Series episode, we explore the intersection of technology and people with Jussi Mononen, CTO of CarbonLink. Drawing from his extensive experience as an Agile practitioner and technical leader, Jussi shares valuable insights on effective software development, technical strategy alignment, and the critical human elements that drive successful technology implementations. The Transformative Power of Agile "It's all about people." Jussi's journey as a technology leader was fundamentally shaped when he discovered Agile methodologies. Coming from a background of waterfall-like approaches to software development, the introduction of Agile principles opened up a broader perspective that transformed his view of the profession. What began as technical work creating billing software evolved into a deeper understanding of the collaboration challenges in problem-solving. This shift helped Jussi develop a more humanistic and holistic approach to software development, recognizing that the human dynamics are often more complex than the technical challenges themselves. Every line of code eventually becomes a liability, as software is maintained over decades Software is only truly "done" when you remove the plug and it no longer exists Direct communication with customers is essential for understanding the real problems that need solving Balancing Technical Strategy with Business Needs "Be careful what you choose in terms of technology as you need to maintain it forever—hopefully." Creating a technical strategy that aligns with business objectives while remaining adaptable requires careful consideration of both immediate and long-term factors. Jussi emphasizes the importance of considering maintainability over a decade-long horizon while organizing technology stacks that don't limit organizational agility. When selecting technologies, consider whether you can find people already familiar with your tech stack Evaluate whether your technology choices allow you to fulfill the responsibilities your customers pay you to handle Be prepared to abandon technologies that aren't working, despite the sunk cost Structure your technical organization to maximize speed and adaptability Fostering Collaboration Between Tech and Business "It's not about 'who wins,' it's about making good decisions." Effective collaboration between technical and business units is built on foundations of respect and trust. As a self-described optimist about humanity, Jussi approaches cross-functional work by giving respect to colleagues and trusting them to make sound decisions within their domains of expertise. Listen carefully to people and make a genuine effort to understand their perspectives Focus on making well-considered decisions rather than striving for theoretical "best" decisions Remember that people develop software, not processes or tools—maximize each team member's potential Create environments where differing viewpoints are valued as inputs to better decision-making Strategic Roadmapping and Adaptability "We constantly seek information about what might be changing." Maintaining a clear vision of the future while remaining adaptable is a critical balancing act for technology leaders. Jussi's approach involves maintaining a rolling two-quarter roadmap that provides directional clarity while incorporating new information and signals from various sources. Review and revise roadmaps weekly to incorporate new information Use tools like Trello to maintain lists of priorities and possibilities Actively seek diverse signals about changing requirements and technologies Use the roadmap to communicate investment priorities to stakeholders like the board Overcoming Complex Technical Challenges "Someone needs to give enough love to the items in the backlog." The most significant challenge in Jussi's career came during a 4.5-year project reimplementing critical university systems that had been in use for over 20 years. This complex undertaking highlighted the importance of people skills alongside technical capabilities when managing diverse stakeholders with conflicting needs. Be prepared to handle conflicting needs and requirements from different stakeholders Establish a shared direction before attempting to solve detailed technical challenges Recognize that many critical challenges in large projects are about people, not technology Give proper attention to backlog items to ensure they receive the consideration they deserve Leadership Philosophy and Learning "Choose the context more accurately. Involve yourself with people you look up to." Rather than pointing to a single book that influenced his approach to technical leadership, Jussi emphasizes the importance of context and learning from those around you. His leadership philosophy centers on carefully selecting environments with admirable people and absorbing knowledge through direct experience and observation. Understand the specific context you're operating in before applying generic principles Surround yourself with people whose approach and values you respect Learn continuously from the practical experiences of peers and colleagues About Jussi Mononen Jussi is a problem solver, programmer and business-to-technology translator. People side of software systems development, as he often says: "it's all about people".He has both tech and people street cred, being a long time Agile practitioner, and now the CTO of a promising scale-up in Helsinki: CarbonLink. You can link with Jussi Mononen on LinkedIn.
Your competitors are already using AI. Don't get left behind. Weekly strategies used by PE Backed and Publicly Traded Companies →https://hi.switchy.io/U6H7SIn this conversation, Ryan Staley interviews Mike Haylon, GM of AI Studio at Asana, discussing the integration of AI into Asana's go-to-market strategy. Mike shares insights on the launch of AI Studio, the internal transformation at Asana, and the importance of leadership in driving AI adoption. The discussion highlights the journey of AI integration, customer engagement, and the tangible business impacts of AI-driven workflows.Chapters00:00 Introduction to AI Studio and Mike Haylon01:11 Asana's AI Journey and Product Launch03:19 Internal Transformation and AI Adoption07:24 The Journey of AI Integration10:11 Driving Change: Customer Engagement and Behavior14:35 Leadership's Role in AI Adoption
In this episode of Breaking Badness, we sit down with John Donovan of ZEDEDA to unpack the lighter and more profound sides of cybersecurity's biggest gatherings. From RSA's unexpected baby goats and vendor booth antics to BSides San Francisco's community-driven keynote stage, John shares personal stories, industry insights, and valuable advice on how newcomers and veterans alike can navigate events like RSA, BSides, and DEF CON. You'll hear how he "hacked" his way onto the main stage, what it means to wear a “No Purchasing Authority” pin, and why protecting your mom from scams might be more urgent than defending your enterprise.