Podcasts about Organizational culture

Today's episode is for any founder ready to tap into the fullest version of a leadership they can. Kristina is joined by people & culture strategist and leadership coach Lindsay White, founder of Voltage Leadership. Lindsay has over 15 years of experience in leadership development and strategic HR, specializing in helping business owners grow their teams without growing their stress. Whether you're a solopreneur just starting out or you're scaling a growing team, this conversation is for you. Lindsay and Kristina unpack the messy and magical sides of building leadership capacity, including the transition from “doing the work” to “leading the team,” the importance of knowing your values, and how to build intentional, healthy culture from day one.You won't miss to miss this if:You're leading a team, or thinking about hiring soon.You want to build a strong culture that actually feels good.You're unsure how to “lead” when it's just you.You're curious about coaching but not sure how to choose the right fit.You're ready to do the inner work so your business can grow the right way.Leadership isn't a title, it's an intention, and the sooner you start working on your leadership foundation, the smoother your business will scale!Connect with Lindsay:WebsiteInstagramFemale Founder Unplugged PodcastMentioned in the Episode:The Ops ShopDare To Lead by Brene BrownReady to be part of a community that supports your growth? Join us at The Social Business Club and use the code PODCAST for your first month for just $1.Send me a text!Banter with BillyDive into real, unfiltered conversations with marketing leaders, minus the BS.Listen on: Apple Podcasts SpotifySupport the showFor Your Information: • Host your podcast on Buzzsprout! •Use Code ‘PODCAST' For Your First Month For $1 Inside The Social Business Club • Join our favourite scheduling platform Later • FLODESK Affiliate Code | 50% off your first year! Don't forget to come say hi to us on Instagram @thesocialsnippet, join the Weekly Snippet or follow us on any social media platform! Website . Instagram . Facebook . Linkedin

Send us a MessageLeverage the leadership practice of rounding to strengthen psychological safety, just culture, and high reliability.In this episode, Sue Tetzlaff discusses the importance of high reliability, just culture, and psychological safety in healthcare leadership. She emphasizes the significance of strengthening relationships through rounding, effective questioning, and the need for follow-up to build trust within teams. The conversation highlights practical options for leaders to engage with their employees in conversations about the culture of safety and high reliability.Access the resource document (3 Options for Psychological-Safety related Rounding Questions) referenced in this episode.Rounding is a proactive approach to leadership.Effective rounding can elevate psychological safety.Local leadership significantly impacts organizational culture.One option for rounding questions: Use employee surveys to inform rounding discussions.Another option for rounding questions: Amy Edmondson's psychological safety assessment questions are adapted into a set of seven possible rounding questions.A third option for rounding questions:  When the environment and/or relationship warrants it, specific “low-trust” rounding questions will be more appropriate for leaders to ask.Follow-up is key to building trust in relationships.Need help improving the culture, performance, and results of your healthcare organization? If so, let's talk.Join Capstone Coaches and healthcare leaders from all around the country in our private Facebook group, Fans of the Framework. Are we connected yet on LinkedIn? Reach us at CapstoneLeadership.net or info@capstoneleadership.net

In episode 127 of Mission: Impact, Carol Hamilton speaks with Cat Lazaroff. They talk about her work around engaging white-led and majority-white organizations in meaningful culture change to more inclusive, diverse and equitable cultures.  They explore: how nonprofit leaders, especially white leaders, can begin and sustain their own equity learning journeys.  Privilege, identity, conflict, organizational culture, and the necessity of holding multiple truths.  how culture transformation isn't about quick fixes, but rather long-term commitments, courageous relationships, and collective learning.  Episode highlights: [010:20] Starting with the personal [14:50] Identity and Bias: What's Seen, What's Hidden [19:50] Lived Experience, Assumptions, and Honoring Multiple Truths [27:20] Managing Conflict and Holding Space [31:20] Navel Gazing or Doing the Work? [36:50] Nuance, Polarity, and Organizational Culture [42:20] Community, and Expanding Belonging [45:50] Guilt, Blame, and the Journey for White Leaders [51:20] Final Advice: Don't Do This Alone Guest Bio: Cat Lazaroff Cat Lazaroff (she/they) is a white, queer consultant who supports anti-racist culture change at nonprofits and small companies. She specializes in helping other white folks center equity, inclusion, justice, and diversity in their work and their lives. Important Links and Resources: Cat Lazaroff Cat Lazaroff, LLC Deep democracy: https://deepdemocracyusa.com/ Liberatory Design: https://www.nationalequityproject.org/training/liberatory-design-for-equity White supremacy culture characteristics: https://www.whitesupremacyculture.info/ Resource Media: https://www.resource-media.org/ Be in Touch: ✉️ Subscribe to Carol's newsletter at Grace Social Sector Consulting and receive the Common Mistakes Nonprofits Make In Strategic Planning And How To Avoid Them

Get more leadership insights and behind-the-scenes tips: Follow Business Tips for Gym Owners by Clicking HereAttend the event virtually or in person and keep leveling up your leadership game: Reserve your spot here or email tom@vincegabriele.com if you have questions. Ever wonder how the most effective leaders get their teams to produce results without leaving a trail of resentment behind? In this episode, we unpack the real-world strategies behind leading with clarity, building trust, and creating accountability—without becoming the boss everyone avoids in the break room. If you want a team that delivers and respects you, this conversation is your cheat code. 5 Key Points from the CallClear Expectations Are Everything: Fuzzy goals create confusion. Great leaders communicate exactly what success looks like and check for understanding—no assumptions allowed.Accountability Without Micromanaging: You don't have to babysit adults. Learn how to install accountability systems that free you from chasing people down while keeping standards sky-high.Leading with Empathy (Not Weakness): Empathy doesn't mean letting standards slide. It means you understand your team's perspective—and still hold them to what matters.Why “Nice” Isn't the Same as “Respected”: If you're always trying to be liked, you'll end up resented. This episode breaks down how to earn respect by making the hard calls with integrity.The Secret to Sustainable Motivation: Hype fades. Purpose lasts. Discover how to connect daily tasks to the bigger mission so your team stays driven even when things get hard. Get more leadership insights and behind-the-scenes tips: Follow Business Tips for Gym Owners by Clicking HereAttend the event virtually or in person and keep leveling up your leadership game: Reserve your spot here or email tom@vincegabriele.com if you have questions. If you're a gym owner seeking answers on how you can grow your gym, make more money, and have more freedom to do what you love, visit www.vincegabriele.com or book a call by CLICKING HERE!

Welcome to another enriching edition of the Do Good to Lead Well podcast series, where we explore the power of meaningful work and its profound impact on personal and professional growth. In this episode, I am thrilled to be joined by Wes Adams and Tamara Miles, the authors of "Meaningful Work". A serendipitous encounter evolved into extensive research and collaboration, gaining endorsements from global thought leaders like Adam Grant.Listen in as we challenge the common misconceptions about meaningful work, often assumed to be exclusive to certain professions. Wes and Tamara eloquently argue that meaningful work can be found in any role when it aligns with three core pillars: community, contribution, and challenge. Through compelling examples of janitors and hairstylists who find deep meaning in their daily tasks, we emphasize the role of leadership in shaping perceptions of meaningful work. Our conversation also addresses the hurdles leaders face with employees primarily motivated by financial incentives and how fostering a sense of community and purpose can enhance their work experience.Finally, we explore strategies for building meaningful work cultures within organizations. Wes and Tamara share valuable insights into the importance of aligning organizational values, particularly in remote work environments, and the significance of measuring progress towards creating meaningful work. We discuss how role modeling, clear communication, and understanding employees' unique narratives can foster a thriving work environment. Don't miss this enlightening episode where we uncover the science and practice of meaningful work.What You'll Learn- How to align any job with the pillars of community, contribution, and challenge to find fulfillment.- Insights into the transformative power of leadership in creating meaningful work.- Meaningful work in a remote world.- The importance of community in achieving meaningful work.Podcast Timestamps(00:00) – What is Meaningful Work?(07:27) – Common Misconceptions About Meaningful Work(13:49) – The 3 Pillars of Meaningful Work(20:44) - Creating A Culture for Meaningful Work(31:13) - Measuring Progress Towards Meaningful Work(40:12) – Meaningful Work as a Foundational Building Block for Scaling Organizations(51:20) - Meaningful Work and Employee EngagementKEYWORDSPositive Leadership, Meaningful Work, Professional Growth, Maximizing Fulfillment, Positive Psychology, Organizational Structures, Peak Performance, Fostering Innovation, Increasing Resilience, Creating Community, Values-Based Leadership, Managing Remote Work, Organizational Culture, Authenticity, Role Modeling, Employee Engagement, CEO Success

Why does Spain appear to be a hotbed for progressive organisations lately? Xavier Costa shares three hypotheses: the implementation of the NER self-management approach in over 100 companies, a rich history of cooperatives, and a culture of innovation in the boundaries of Spain. We also talk about lessons learned from Xavier's experience of transforming companies, both with consultancy Full Circle Team, and investment fund Krisos, which buys and transforms companies. How do you rebalance salaries? How do you support former managers? And what is the ‘healing' and personal transformation journey needed for self-organisation to work? Resources: Full Circle Team website: https://www.fullcircleteam.es/ Krisos website: https://krisos.eu/ A Corporate Rebels blog about Indaero's ‘no managers' experiment My blog from a few years ago about the NER approach My colleague Karin Tenelius' blog where she also interviewed Xavier about the new ways of working movement in Spain Related Leadermorphosis podcast episodes: Ep. 53 Dunia Reverter and Jabi Salcedo talk about the NER / K2K approach Ep. 60 Anna Thomson and David Baksh talk about La Fageda  

JC Gaillard highlights the complexities of cybersecurity transformation, emphasizing the importance of leadership, governance, and cultural change; read his original interview on the theme here

What does it look like to lead with purpose and performance — to stay true to your values while building something that lasts? I so enjoyed talking with fellow @tuckschool alum @Jim_Weber, longtime CEO of @BrooksRunning, for a conversation about leadership, grit, and building a brand rooted in conviction. Jim took the helm at Brooks when the company was on the verge of bankruptcy — and through a relentless focus on purpose, customer obsession, and culture, he helped lead it to become a billion-dollar brand. He did all of this while navigating a personal cancer diagnosis — a chapter that deepened his clarity, his courage, and his belief in the kind of leadership that endures. We also talk about what it's like to work alongside Warren Buffett with the astonishing story of Brooks and @BerkshireHathawayInc, and the mindset required to lead through uncertainty without losing sight of what matters most. If you're a leader looking for clarity, or someone in a season of challenge, this conversation is one you won't want to miss. #running LinkedIn: linkedin.com/in/jim-weber-3b996b8 Website: http://www.jimweber.org/Keppler: https://www.kepplerspeakers.com/speakers/jim-weber Book: tinyurl.com/runpurpose

Team Behind the Scenes is the series within the LEITWOLF® Podcast where Stefan speaks once a month with a member of his team about real leadership experiences, personal mindset, and shared projects. In this episode, his guest is Andrea Berroth – HR expert, long-time collaborator and trusted companion. Together, they talk about leadership that doesn't empower but unsettles. About psychological safety, which is far more than a buzzword. And about the responsibility leaders carry to become aware of their impact – and to change it. An honest conversation about courage, leadership mindset, and the art of replacing fear with trust. ––– // LINKEDIN Andrea: https://www.linkedin.com/in/andreaberroth/ Do you like the LEITWOLF® Leadership podcast? Then please rate it with a star rating and review it on iTunes or/and Spotify. This will help us to further improve this LEITWOLF® podcast and make it more visible. ––– Book your access to the LEITWOLF® Academy NOW: https://stefan-homeister-leadership.com/link/leitwolf-academy-en Would you like solid tips or support on how to implement good leadership in your company? Then please get in touch with Stefan via mail: homeister@stefan-homeister-leadership.com Or arrange a free phone call here: https://stefan-homeister-leadership.com/link/calendly-en // LINKEDIN: https://stefan-homeister-leadership.com/link/linkedin // WEBSITE: https://stefan-homeister-leadership.com ® 2017 STEFAN HOMEISTER LEITWOLF® ALL RIGHTS RESERVE ___ LEITWOLF Podcast, Leadership, Management, Stefan Homeister, Podcast, Business Leadership, Successful Leadership, Organizational Management, Leadership Skills, Leadership Development, Team Management, Self-leadership, Leadership Coaching, Leadership Training, Career Development, Leadership Personality, Success Strategies, Organizational Culture, Motivation and Leadership, Leadership Tips, Leadership Insights, Change Management, Visionary Leadership, Leadership Interviews, Successful Managers, Entrepreneurial Tips, Leadership Best Practices, Leadership Perspectives, Business Coaching

How can cultural intelligence reshape the way leaders connect with diverse teams and foster inclusivity? This week I am joined by David Livermore, the renowned global thought leader and author of “Leading with Cultural Intelligence, the bestselling book on the topic. As we navigate the nuances of cultural intelligence, we explore its application across various cultural contexts and the importance of the four core capabilities: drive, knowledge, strategy, and action. Learn how traditional leadership traits may shift when viewed through different cultural lenses, and how biases can affect self-assessment of cultural competence. We also delve into the generational dynamics within teams, emphasizing the delicate balance between authenticity and adaptability, to ensure everyone can thrive without sacrificing their identity.Our episode takes a deep dive into the intricacies of cultural integration, particularly in global operations and mergers. David shares strategies for addressing politically sensitive topics and fostering open conversations that respect diverse perspectives. We navigate the challenges of remote work environments, where cultural differences are often magnified, and discuss how curiosity and openness are crucial for effective leadership. This episode reinforces the role of leaders in facilitating respectful and productive discussions, aligning with the mission of the Do Good to Lead Well podcast, to enhance understanding and growth through meaningful dialogue.What You'll Learn- The inspiration behind David's best-selling book, "Leading with Cultural Intelligence."- The four key components of Cultural Intelligence: motivation, knowledge, strategy, and action.- The impact of generational dynamics and authenticity in team settings.- Strategies for navigating cultural integration in global operations and mergers.- The crucial role of curiosity and openness in developing Cultural Intelligence.Podcast Timestamps(00:00) – What is Cultural Intelligence?(10:59) - Assessing Cultural Intelligence and Team Dynamics(20:58) – Navigating the Interplay Between Diversity and Authenticity(35:59) - Navigating Cultural Integration in Global Operations(45:27) – Curiosity: The Foundational Upon Which to Build Cultural IntelligenceKEYWORDSPositive Leadership, Cultural Intelligence, Diversity, Inclusion, Leading Global Teams, Authenticity, Generational Dynamics, Cultural Integration, Managing Remote Work, Curiosity, Openness, Respectful Conversations, Inclusive Leadership, Cultural Differences, Organizational Culture, Inclusive Environments, Managing Biases, Driving Positive Organizational Change, Leveraging Data, Unintended Consequences, Data-Driven Decisions, CEO Success

In this soul-nourishing conversation, Lindsey Fuller is joined by strategist, storyteller, and founder of the Leaving Well framework, Naomi Hattaway. Together, they unpack what it means to lead with intention, especially when it comes to rest, sabbaticals, and workplace transitions that truly center people.From micro-sabbaticals to full-scale cultural shifts, Naomi shares wisdom for how organizations can operationalize rest as a core value—not just a perk. You'll hear powerful insights on how to care for your team through change, reimagine wellness in the workplace, and create brave space for transitions that honor the past and make room for what's next.This episode is a reminder that we don't have to choose between humanity and productivity—we can hold both. And it starts with rest.Affirmations: You deserve a workplace that values your humanity as deeply as your contributions.Rest isn't a luxury—it's leadership.Every transition is an invitation to honor what was and imagine what's possible.Episode HighlightsThe Importance of Rest as Policy (02:40)Somatic #1 (02:56)Operationalizing Rest in Organizations (05:52)Deceleration and Onboarding (11:42)Embedding Wellness in Workplace Culture (14:28)Sabbaticals and Employee Retention (17:16)The Ripple Effect of Sabbaticals (20:19)Navigating Sabbaticals in Nonprofits (25:27)Advocating for Rest and Well-being (31:35)Somatic #2: Middle Path Meditation (34:42)The Impact of Transitions on Organizational Culture (37:17)Resources Mentioned: Individual Workplace Transition Nssessment (Naomi Hattaway)Organizational Workplace Transition Assessment (Naomi Hattaway)Episode Shownotes: www.weareforgood.com/episode/leavingwellrestsabbaticalhumancenteredtransitionSupport the showBecome a Member and Get All-Access to Everything We Are For Good!Experience the Impact Uprising Membership by We Are For Good: an ecosystem to learn, connect + grow in the power of a value-aligned community. Members gather monthly with Jon + Becky at exclusive members-only meetups + get video access to all new podcast episodes in an ad-free experience + so much more! Learn more + join us at weareforgood.com.Say hi

Summary In this episode, Andy talks with Sabina Nawaz, global CEO coach and former Microsoft executive, about her new book You're the Boss: Become the Manager You Want to Be and Others Need. With authenticity and insight, Sabina shares what no one tells you about stepping into management, from the strange emptiness that can follow a promotion to how pressure can quietly bring out the worst in us. They discuss why even successful leaders can feel like imposters, how power and pressure distort our perceptions, and what it means to be an “innocent saboteur.” Sabina also offers practical advice, such as developing your “shut up muscle,” asking better questions, and making small habit changes that stick. The conversation covers everything from leadership in the workplace to parenting, making this one of those rare episodes with takeaways for every area of life. If you're looking for insights on how to grow as a leader without losing yourself in the process, this episode is for you! Sound Bites “It's not power that corrupts. It's pressure that corrupts.” “If nobody's giving you the full truth, what are the ways you might be going off track?” “When you're under pressure, do nothing. That's counterintuitive but that's where insight lives.” “The more righteous you feel, the more you need to consider alternative stories.” “Use 'Say more' when you're curious—and especially when you're judgmental.” “The only way to overachieve is to underachieve—start with micro habits.” “You're not the only one with imposter syndrome—CEOs have it too.” Chapters 00:00 Introduction 02:15 Start of Interview 02:24 “Can you think of anything from your family culture or experiences growing up that may have influenced how you think about leadership?” 05:08 “You describe getting promoted as a strange emptiness—what were the signs it came with unexpected costs?” 07:17 “Do you see imposter syndrome even in top-level leaders you coach?” 08:21 “How does embracing the complexity of leadership change how we view our own leaders?” 10:04 “How do we unknowingly sabotage ourselves as leaders?” 12:09 “What are some of the signs that you're veering off track as a boss?” 13:10 “What specific things do you personally do to manage pressure situations so you don't become a monster?” 17:13 “You say, ‘stay small longer than you think you need to.' What does that mean and how do you apply it?” 21:07 “What is a singular story and how do we rescue ourselves from believing them?” 26:20 “What's the ‘shut up muscle' and how do you develop it?” 29:02 “Can you think of ideas from the book that apply to parenting as well?” 31:44 End of Interview 32:09 Andy Comments After the Interview 37:40 Outtakes Learn More You can learn more about Sabina and her work at SabinaNawaz.com/book. For more learning on this topic, check out: Episode 455 with Janet Polach. It's a great follow-on to what we talked with Sabina here today. Episode 456 with Kevin Eikenberry. Leading at the next level up comes with a lot of ambiguity that can shake our confidence. Kevin hits that topic head on—I think you'll get value out of it. Episode 391 with Adam Bryant about his book The Leap to Leader. Pass the PMP Exam This Year If you or someone you know is thinking about getting PMP certified, we've put together a helpful guide called The 5 Best Resources to Help You Pass the PMP Exam on Your First Try. We've helped thousands of people earn their certification, and we'd love to help you too. It's totally free, and it's a great way to get a head start. Just go to 5BestResources.PeopleAndProjectsPodcast.com to grab your copy. I'd love to help you get your PMP this year! Thank you for joining me for this episode of The People and Projects Podcast! Talent Triangle: Power Skills Topics: Leadership, Management, Power Dynamics, Self-Awareness, Feedback, Emotional Intelligence, Coaching, Communication, Organizational Culture, Habits, Imposter Syndrome, Pressure, Stress The following music was used for this episode: Music: Brooklyn Nights by Tim Kulig License (CC BY 4.0): https://filmmusic.io/standard-license Music: Chillhouse by Frank Schroeter License (CC BY 4.0): https://filmmusic.io/standard-license

Are you a leader who constantly steps in to solve problems for your team? It might feel like you're being helpful, or that it's simply faster, but this habit could be silently draining your time and preventing your team from growing. This episode uncovers how your good intentions might be creating unintended dependency and a less motivated team.   For more resources on developing leadership skills visit us at Revela. Where we've helped hundreds of executives lead productive teams and thriving organizations. This podcast is produced by Two Brothers Creative.

In this conversation, Brian Gottlieb shares his insights on the importance of management in shaping organizational culture, the challenges and strategies in the home improvement industry, and the significance of leadership and decision-making in business success. He emphasizes the need for effective recruitment, innovative marketing strategies, and the five pillars of leadership that can drive a company towards growth and excellence. The discussion also touches on the importance of financial management and the role of culture in employee engagement and retention.   Don't forget to register for Tommy's event, Freedom 2025! This is the event where Tommy's billion-dollar network will break down exactly how to accelerate your business and dominate your market in 2025.   For more details visit freedomevent.com   00:00 The Role of Management in Organizational Culture   04:16 Navigating the Home Improvement Industry   08:47 The Journey of Starting a Business   13:00 Sales Strategies and Customer Engagement   19:44 Building a Strong Company Culture   24:36 Leadership and Decision-Making   30:16 The Importance of Financial Management   35:27 Recruitment and Talent Acquisition   39:23 Innovative Marketing Strategies   46:27 The Five Pillars of Leadership   53:33 Closing Thoughts and Key Takeaways    

Surgeon Suhaib J. S. Ahmad discusses his article, "Why even the best employees are silently quitting health care." Suhaib explores the phenomenon of highly competent and once-passionate health care professionals disengaging and leaving their roles, often without overt complaint. He argues that this "silent quitting" stems not just from issues with the system or individual leaders, but critically from a dysfunctional organizational culture characterized by a lack of clear values, poor communication, and an environment where mediocrity and toxicity can thrive. Suhaib contrasts this with a thriving culture where employees feel empowered and listened to, referencing the Google walkout as an example of employees feeling safe to speak up. He emphasizes that leaders must actively engage with staff, understand their needs, and foster open dialogue to shift the culture from "survival mode" to one of growth and shared vision. For employees feeling stuck, Suhaib suggests that actively choosing to move to a better environment or to stay and strategically work on issues is preferable to silently disengaging. The conversation offers a call to action for leaders to ask their teams: What don't we talk about around here that we should be talking about? Our presenting sponsor is Microsoft Dragon Copilot. Microsoft Dragon Copilot, your AI assistant for clinical workflow, is transforming how clinicians work. Now you can streamline and customize documentation, surface information right at the point of care, and automate tasks with just a click. Part of Microsoft Cloud for Healthcare, Dragon Copilot offers an extensible AI workspace and a single, integrated platform to help unlock new levels of efficiency. Plus, it's backed by a proven track record and decades of clinical expertise—and it's built on a foundation of trust. It's time to ease your administrative burdens and stay focused on what matters most with Dragon Copilot, your AI assistant for clinical workflow. VISIT SPONSOR → https://aka.ms/kevinmd SUBSCRIBE TO THE PODCAST → https://www.kevinmd.com/podcast RECOMMENDED BY KEVINMD → https://www.kevinmd.com/recommended

We covered topics - Your journey into DEI- What impact do you want to create?- Research-backed approach to embed equity- Move beyond performative DEI- Move from optics to outcome- Which service can you deliver in a week?- How many new leads per month makes you happy?- Any secret marketing tactics that works for you?----Important LinksGuest - LinkedIn (https://www.linkedin.com/in/aerialellis/) Personal Website - www.aerialellis.com Website - advisory83.com----Download the white paper ROI of DEI, ⁠click here⁠ → ROIofDEI.ai⁠ Any feedback? please email ⁠vikram@73bit.com⁠

Peter A. Schein is the co-founder and CEO of OCLI.org in Menlo Park, California. He is a contributing author to the 5th edition of Organizational Culture and Leadership (2017). With Edgar H. Schein he is co-author of Humble Leadership (2018, 2nd ed. 2023), The Corporate Culture Survival Guide, 3rd ed. (2019), Humble Inquiry, (2nd ed. 2021 and 3rd ed. 2025), and Career Anchors Reimagined (2023). Peter's work brings 30 years of technology industry experience in marketing, corporate development, and strategy, at large and small IT companies including Apple, Sun Microsystems and numerous start-ups. While forging new strategies and merging smaller entities into a larger company, Peter developed a keen focus on the organizational development challenges faced by innovation-driven enterprises. Peter was educated at Stanford University (BA in social anthropology with honors and distinction), Northwestern University (Kellogg MBA), and the USC Marshall School of Business (HCEO Certificate).Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3CME credit is available for up to 3 years after the stated release dateContact CEOD@bmhcc.org if you have any questions about claiming credit.

Summary In this episode of the Customer Service Revolution podcast, John DiJulius discusses the importance of the Customer Experience Action Statement and its role in transforming organizational culture. He explains how this statement serves as a guiding principle for employees in their interactions with customers, emphasizing the need for actionable and measurable goals. The conversation delves into the structure of the statement, the three pillars that support it, and provides examples from various organizations. John also highlights the significance of sustaining the action statement over time and the role of kindness in enhancing customer experiences. Takeaways The Customer Experience Action Statement is crucial for employee engagement. It should be actionable and measurable for effective implementation. The three pillars of the action statement are expertise, human interaction, and above and beyond service. Creating a customer experience action statement involves collaboration and clarity. Sustaining the action statement requires ongoing training and reminders. Kindness plays a vital role in customer interactions and overall experience. Companies should focus on making every moment matter for their customers. The action statement should be visible to employees but not advertised to customers. Regularly refreshing the action statement keeps it top of mind for employees. Customer experience is a continuous journey, not a one-time initiative. Chapters 00:00Introduction to Customer Experience Revolution 01:56Understanding the Customer Experience Action Statement 06:52The Structure of the Customer Experience Action Statement 11:02Examples of Effective Customer Experience Action Statements 16:13Implementing and Sustaining the Action Statement 20:53The Importance of Keeping It Top of Mind 24:44Final Thoughts on Kindness and Customer Experience   Links Six Reasons Your CX Plummets When Your Business Skyrockets, and How to Fix It: https://thedijuliusgroup.com/download-reasons-your-customer-experience-plummets/ Customer Experience Executive Academy: https://thedijuliusgroup.com/project/cx-executive-academy/ Interview Questions: https://thedijuliusgroup.com/resources/ The DiJulius Group Methdology: https://thedijuliusgroup.com/x-commandment-methodology/ Experience Revolution Membership:  https://thedijuliusgroup.com/membership/ Schedule a Complimentary Call with one of our advisors:  tdg.click/claudia Secret Service Blog:  https://thedijuliusgroup.com/secret-service-turns-20-and-the-dijulius-group-is-born-with-superior-customer-service-as-the-single-biggest-competitive-advantage/ Books   Subscribe We talk about topics like this each week; be sure to subscribe wherever you listen to podcasts so you don't miss an episode.  

Too much to do, too little impact? Many teams – and leaders – suffer from constant overload. The calendar is packed, energy is low, and the essentials are falling behind. In this episode of the LEITWOLF® Podcast, Stefan breaks down the common signs of overload – and introduces a clear path to relief and focus: the 4 Magic Ds. You'll learn how to free up time and increase performance by delegating effectively, downsizing sensibly, delaying without risk, and deactivating what no longer serves your goals. ––– Do you like the LEITWOLF® Leadership podcast? Then please rate it with a star rating and review it on iTunes or/and Spotify. This will help us to further improve this LEITWOLF® podcast and make it more visible. ––– Book your access to the LEITWOLF® Academy NOW: https://stefan-homeister-leadership.com/link/leitwolf-academy-en Would you like solid tips or support on how to implement good leadership in your company? Then please get in touch with Stefan via mail: homeister@stefan-homeister-leadership.com Or arrange a free phone call here: https://stefan-homeister-leadership.com/link/calendly-en // LINKEDIN: https://stefan-homeister-leadership.com/link/linkedin // WEBSITE: https://stefan-homeister-leadership.com ® 2017 STEFAN HOMEISTER LEITWOLF® ALL RIGHTS RESERVE ___ LEITWOLF Podcast, Leadership, Management, Stefan Homeister, Podcast, Business Leadership, Successful Leadership, Organizational Management, Leadership Skills, Leadership Development, Team Management, Self-leadership, Leadership Coaching, Leadership Training, Career Development, Leadership Personality, Success Strategies, Organizational Culture, Motivation and Leadership, Leadership Tips, Leadership Insights, Change Management, Visionary Leadership, Leadership Interviews, Successful Managers, Entrepreneurial Tips, Leadership Best Practices, Leadership Perspectives, Business Coaching

Send us a textSummaryIn this episode of the Leadership Bites podcast, Guy Bloom interviews Brad Englert, who shares his extensive career journey from Accenture to becoming a Chief Information Officer at the University of Texas at Austin. They discuss the importance of building authentic business relationships, the role of trust in influence, and strategies for effective networking. Brad emphasizes the need for intentionality in professional relationships and the significance of customer retention for business success. In this conversation, Brad Englert discusses the importance of understanding goals and aspirations in leadership, the significance of building relationships and managing expectations, and the necessity of creating a culture of openness and communication. He emphasizes the art of apology and accountability in leadership, and shares practical strategies for managing expectations effectively. The dialogue highlights the value of discretionary effort and the importance of fostering trust and collaboration within teams.TakeawaysBrad Englert has over 22 years of experience at Accenture.He transitioned from a successful career to a CIO role at a university.Building a culture of transparency and customer focus is crucial.Trust is the foundation of effective influence in business.Networking should focus on long-term relationships, not just transactions.Intentionality in relationships leads to better outcomes.Understanding others' goals is key to successful collaboration.Repeat customers are a sign of successful relationship management.Mentorship and continuous learning are vital in career development.Authentic relationships can withstand the test of time. Understanding goals and aspirations is crucial for effective leadership.People are not mind readers; communication is key.Building relationships requires vulnerability and openness.Discretionary effort comes from genuine care and interest in team members.Creating a culture of communication helps in managing expectations.The art of apology builds trust and accountability.Managing expectations is an ongoing process, not just annual reviews.Using techniques like 'Whoa' can help in managing urgent requests.Introverts can be encouraged to engage through structured processes.Fostering a supportive environment allows for innovation and challenge.Sound Bites"Be strategic and intentional.""Networking is longevity of relationship.""Use your words.""People are not mind readers.""Discretionary effort is the difference.""It's a muscle memory.""You can still be somebody that people trust.""I will get to the bottom of it.""You have to wipe the slate clean with me.""Just saying whoa gives the space and time."To find out more about Guy Bloom and his award winning work in Team Coaching, Leadership Development and Executive Coaching click below.The link to everything CLICK HEREUK: 07827 953814Email: guybloom@livingbrave.com Web: www.livingbrave.com

Episode 30 - Strategic Advantage & Public Value In this episode of the CalChiefs / FDAC podcast, host Chris Tubbs is joined by leadership expert and author Steve Kent of The Results Group, Ltd. The discussion explores the essential relationship between strategic planning and organizational culture within public safety agencies. Drawing from decades of experience and his influential book Strategic Planning and Organizational Culture for Public Safety Agencies, Steve shares candid insights on the importance of vision, the dangers of short-term thinking, and the need to align strategy with values and community expectations. He challenges conventional leadership paradigms, emphasizes the need for grown-up accountability, and offers practical tools for building resilient, forward-looking organizations. The episode is a rich dialogue filled with wisdom, humor, and a call to action for public safety leaders to lead with purpose and foresight. Steve's Book: https://www.amazon.com/Strategic-Planning-Organizational-Culture-Agencies/dp/B09L9QT57W/ The Results Group, Ltd. = https://theresultsgroupltd.com Mind Your 4 Peas (personal and team coaching site): https://coachsteve.org It's About The Future (Substack blog site): https://stephenlkent.substack.com/

Summary In this episode, Andy interviews Dave Garrison, author of The Buy-In Advantage: Why Employees Stop Caring and How Great Leaders Inspire Everyone to Give Their All. We've all faced moments where our team seems checked out or disengaged. But what if the real issue is that they don't feel invited to care? Dave challenges conventional approaches to engagement and offers practical, actionable strategies for fostering true buy-in. In this conversation, Dave shares the difference between engagement and buy-in, how traditional methods like bribing or badgering can backfire, and how leaders can use curiosity, clarity, and inclusive decision-making to fuel commitment. You'll learn how to better structure meetings, make feedback more meaningful, and identify red flags that indicate declining motivation. If you're leading teams and looking to create cultures where people don't just show up but they fully buy in, this episode is for you! Sound Bites “It's not about satisfaction. It's about whether people are bringing their head, heart, and gut to work.” “Leaders go last all the time. Except when it comes to vulnerability. Then leaders go first.” “You don't know how you land unless you ask. And you can't ask in a way that intimidates.” "People support what they create." “PB&J? It stands for 'patiently badger and jam it down their throat.' And that doesn't work.” “Three is greater than seven when it comes to priorities. Seven is not a priority list.” “Done with, not done to.” Chapters 00:00 Introduction 01:40 Start of Interview 02:00 What's the Difference Between Engagement and Buy-In? 04:20 Why Are We Facing a Perfect Storm of Low Buy-In? 07:00 What Leaders Do That Actually Makes Buy-In Worse 08:25 The Meaning of PB&J (Patiently Badger and Jam It) 10:26 How Leaders Unintentionally Undermine Buy-In 12:00 Warning Signs of Low Buy-In on Your Team 14:37 Debunking the Myth That Money Is the Main Motivator 15:42 The Difference Between Collective Genius and Consensus 18:00 A Structured Approach to Inclusive Problem Solving 19:58 The Role of Curiosity in Performance Reviews 21:40 The Power of Pre-Reading and Slowing Down for Better Thinking 24:20 How to Prioritize What Matters—From Ideation to Internalization 27:10 Simplifying and Clarifying Priorities 29:40 Ideas for Celebrating in Ways That Actually Matter 31:44 Why Specific Recognition Matters More Than General Praise 34:40 What Cornhole and Cookouts Have to Do With Buy-In 35:20 Applying These Ideas at Home: Buy-In in Parenting 36:49 End of Interview 37:15 Andy Comments After the Interview 42:29 Outtakes Learn More You can learn more about Dave and his work at BuyInBook.com. For more learning on this topic, check out: Episode 428 with Rich Diviney, a former Navy SEAL commander, on unlocking optimal team performance. Episode 94 with Heidi Grant and Tory Higgins, sharing deep research on the science of motivation. Episode 31 with Adam Grant—his first-ever podcast interview! Hear insights from Adam before the world knew him. Thank you for joining me for this episode of The People and Projects Podcast! Talent Triangle: Power Skills Topics: Leadership, Team Engagement, Motivation, Organizational Culture, Buy-In, Decision Making, Psychological Safety, Project Management, Recognition, Meetings, Communication, Employee Retention The following music was used for this episode: Music: Summer Morning Full Version by MusicLFiles License (CC BY 4.0): https://filmmusic.io/standard-license Music: Synthiemania by Frank Schroeter License (CC BY 4.0): https://filmmusic.io/standard-license

Zach Mercurio joins us to discuss the power of mattering—why it's a foundational human need and how it can be cultivated through small but meaningful interactions. From leadership strategies to personal stories, we explore how feeling seen, heard, and valued changes everything. Topics [0:00] Intro and Speed Round with Zach Mercurio [3:31] Why Mattering Matters [11:29] Purpose, Meaning, and Mattering: What's the Difference? [16:21] Mattering as a Survival Instinct [26:14] “If It Wasn't For You…” [35:22] The Importance of Mattering in Leadership [40:55] The Role of Mattering in Organizational Culture [45:37] The Impact of Mattering on Employee Engagement [49:50] Desert Island Music Picks [52:42] Grooving Session: Mattering is Common Sense, Not Common Practice ©2025 Behavioral Grooves Links More About Zach The Power of Mattering by Zach Mercurio Join the Behavioral Grooves community Subscribe to Behavioral Grooves on YouTube Music Links Tom Petty and the Heartbreakers - Won't Back Down Foo Fighters - The Pretender

What if your perceived company culture isn't what your team actually experiences? In this eye-opening episode of the Leadership Sandbox, Tammy J. Bond sits down with Eyad Mubaied, author of The Culture Driven Organization and founder of Cultivate Culture LLC, to dismantle common myths about organizational culture. Eyad shares powerful insights from his Culture Creation Model, revealing how true culture transformation goes beyond mission statements to align your Philosophy, Process, and People. Discover why leaders must own and shape their culture, rather than outsourcing it to HR, and learn how to audit your workplace for blind spots. This conversation provides actionable strategies for leaders at all levels to foster a culture-driven organization that genuinely impacts employee engagement, business growth, and overall performance. Key Takeaways for Leaders: Culture Drives Performance: Understand why a robust organizational culture is the engine of high performance, not just an aesthetic add-on. Leader Ownership: Leaders are the primary architects of corporate culture; it's built by design, not by default. The Culture Creation Model: Learn how aligning your philosophies, processes, and people is crucial for sustainable culture transformation. Audit Your Culture: Discover how to effectively assess your current organizational culture to identify and address toxic norms and blind spots. The Power of Listening: Your culture is defined not by what you say, but by how well you listen to your team. Continuous Improvement: A healthy workplace culture requires ongoing attention and a commitment to continuous improvement. In This Episode, You'll Learn: The #1 myth leaders believe about company culture and who truly sets it. How to audit your organizational culture effectively without ego getting in the way. Why performance-focused teams can still miss the mark on cultural alignment. Eyad's "sticky note wisdom" for everyday leadership development. The critical role of middle management in shaping and reinforcing culture. How to address toxic norms and foster a positive workplace culture. Chapters: 00:00 The Journey to Cultivating Culture: Eyad Mubaied's path from finance to culture transformation. 02:28 Understanding Culture: Definitions and Misunderstandings: Dispelling common myths about organizational culture. 05:11 The Role of Leadership in Shaping Culture: Why leaders must own their workplace culture. 08:04 The Culture Creation Model Explained: An in-depth look at Eyad's framework for culture creation. 16:21 Philosophies, Processes, and People: The Key Components of Culture: Deep dive into the pillars of the Culture Creation Model. 22:15 Auditing Culture: Identifying Blind Spots: Practical tips for assessing your organizational culture. 24:19 The Impact of Culture on Business Growth: Connecting culture directly to performance outcomes. 27:35 Assessing Organizational Culture: Further insights on evaluating your workplace dynamics. 29:19 Middle Management's Role in Culture: The crucial part middle leaders play in culture transformation. 32:20 Addressing Toxic Norms in Culture: Strategies for confronting and changing unhealthy organizational behavior. 35:39 Defining and Measuring Culture: How to make culture tangible for improvement. 38:02 Culture's ROI and Executive Mindset: The business case for culture-driven organizations. 43:43 Transforming Leadership Perspectives: Shifting how leaders view and engage with culture. 47:07 Key Takeaways for Leaders: Actionable advice for immediate implementation.

In this episode of the NEGOTIATE X Podcast, David Chapnick, Partner at Vantage Partners, shares how strategic alignment transforms negotiation, sales, and organizational culture. From a formative internship to leading global initiatives, David reflects on lessons in alliance building, collaborative negotiation, and salesforce transformation.  He emphasizes the importance of listening, understanding customer needs, and building trust in high-stakes environments. Additionally, David outlines how piloting small changes, embracing thoughtful preparation, and shifting away from transactional mindsets create long-term value.  His insights offer a practical roadmap for professionals aiming to improve negotiation effectiveness and drive meaningful, sustainable outcomes across industries.  

Your calendar is packed, your inbox overflowing – and yet, the important things don't get done. Sound familiar? In this episode of the LEITWOLF® Podcast, Stefan shares how small adjustments in your leadership habits can lead to big time wins. You'll learn how to avoid common time traps – like unblocked calendars, micromanagement, and doing your team's thinking for them. And you'll discover practical ways to reclaim your focus: through better planning, smarter delegation, and stronger leadership habits. Leadership means enabling others and creating space to think. Tune in and find out how small changes can lead to lasting leadership impact. ––– Do you like the LEITWOLF® Leadership podcast? Then please rate it with a star rating and review it on iTunes or/and Spotify. This will help us to further improve this LEITWOLF® podcast and make it more visible. ––– Book your access to the LEITWOLF® Academy NOW: https://stefan-homeister-leadership.com/link/leitwolf-academy-en Would you like solid tips or support on how to implement good leadership in your company? Then please get in touch with Stefan via mail: homeister@stefan-homeister-leadership.com Or arrange a free phone call here: https://stefan-homeister-leadership.com/link/calendly-en // LINKEDIN: https://stefan-homeister-leadership.com/link/linkedin // WEBSITE: https://stefan-homeister-leadership.com ® 2017 STEFAN HOMEISTER LEITWOLF® ALL RIGHTS RESERVE ___ LEITWOLF Podcast, Leadership, Management, Stefan Homeister, Podcast, Business Leadership, Successful Leadership, Organizational Management, Leadership Skills, Leadership Development, Team Management, Self-leadership, Leadership Coaching, Leadership Training, Career Development, Leadership Personality, Success Strategies, Organizational Culture, Motivation and Leadership, Leadership Tips, Leadership Insights, Change Management, Visionary Leadership, Leadership Interviews, Successful Managers, Entrepreneurial Tips, Leadership Best Practices, Leadership Perspectives, Business Coaching

Want to know the surprising truth about creating a workplace culture that actually works? Garry Ridge just shattered every excuse and showed us why every dumbass has what it takes to lead with courage, humility, and heart. And here's the kicker - he's got the blueprint for building a tribe where people feel safe, valued, and ready to innovate. Get ready to be inspired, because this is not your typical leadership advice. It's time to stop waiting for permission and start making a difference in your workplace. Sound intriguing? Keep listening to find out how your work culture can be a place of thriving. In this episode, you will be able to: Build Psychological Safety in Your Workplace: Learn how to foster an environment where every team member feels valued and comfortable contributing their ideas. Embrace Leadership Lessons from Garry Ridge: Discover actionable insights from Garry Ridge that can transform your approach to leadership and inspire your team. Create a Tribal Culture at Work: Uncover the secrets to cultivating a strong sense of community and belonging within your organization. Emphasize the Importance of Empathy in Leadership: Explore the powerful impact of empathy in leadership and how it can elevate your team dynamics. Implement Strategies for High Employee Engagement: Uncover effective tactics to boost employee engagement and create a more fulfilling work environment for your team. My special guest is ⁠Garry Ridge⁠ Garry Ridge is the Chairman Emeritus of WD-40 Company, where he spent 25 years as CEO, building a culture of trust, belonging, and engagement that drove both business success and human flourishing. Now, as The Culture Coach and founder of ⁠The Learning Momen⁠t, he shares his wisdom with leaders worldwide, helping them create workplaces where people feel safe, valued, and inspired.Named one of the Top 10 Most Admired CEOs in the World by Inc. Magazine and a Top 30 Global Guru in Organizational Culture, Garry is also an executive coach, adjunct professor, and co-author of Helping People Win at Work with Ken Blanchard. His latest book, ⁠Any Dumb-Ass Can Do It⁠, promises to challenge and inspire leaders to build cultures of learning and belonging. The key moments in this episode are:00:04:11 - The Bold Title of Garry's Book 00:08:33 - Creating a Safe Environment for Learning 00:10:41 - The Power of Tribal Culture 00:14:12 - The Future of Work and People-Centered Culture 00:18:37 - Workplace Culture and Its Impact Beyond the Office 00:23:22 - Talent Development and Engagement Strategy 00:26:20 - Shifting Mindset for a People-Centered Culture 00:28:19 - Importance of Self-Awareness in Leadership 00:28:45 - The Importance of Psychological Safety in Leadership 00:30:14 - Empathy and Understanding in Leadership During COVID 00:34:31 - Learning from Fijian Tribal Leaders 00:39:53 - Grounding Practices for Leadership 00:42:11 - Finding Joy in Purpose 00:42:24 - Paying It Forward 00:42:44 - Life's a Gift 00:43:26 - Human-Centered Leadership Check out Garry Ridge's book ⁠Any Dumbass Can Do It⁠ and consider purchasing a copy to gain insights into leadership, psychological safety, growth mindset, and creating a culture of belonging. Be different. Make a difference. Connect with us: ⁠https://www.aworldofdifferencepodcast.com⁠ ⁠Patreon⁠ (for exclusive episodes just for Difference Makers) Make a difference: Subscribe to the podcast, ⁠leave a review⁠, and share this episode with someone who might need to hear it. Your support helps the community grow and keeps these important conversations going. Sponsors: If you need professional help, such as therapy: ⁠https://www.betterhelp.com/difference⁠ If you are looking for your next opportunity, sign up for Lori's Masterclass on Master the Career Pivot: ⁠https://www.loriadamsbrown.com/careerpivot Learn more about your ad choices. Visit megaphone.fm/adchoices

Amidst constant change, clear communication is the key to navigating uncertainty.How do you communicate with others when you're confused yourself? For Rob Siegel, leadership isn't about avoiding uncertainty, it's about embracing the clarity that ambiguity can bring."What if ambiguity is the new normal?" asks Siegel, a venture investor and lecturer at Stanford Graduate School of Business. From rapidly evolving AI to ratcheting geopolitical tensions, every day brings a “crisis du jour,” he says. “I may like it, I may not like it. That doesn't really matter, but I've gotta get my team through it."In his latest book, The Systems Leader: Mastering the Cross Pressures That Make or Break Today's Companies, Siegel explores how leaders today are “living in dualities,” caught between managing existing processes and adapting to emerging disruptions. “The sooner we get comfortable with [change] in the sense of ‘I don't have to like it, but I can deal with it,' then [we can] lead our teams and give them the calm to know they can get through this.”In this episode of Think Fast, Talk Smart, Siegel and host Matt Abrahams explore how to communicate effectively amidst constant change. From preparation strategies for spontaneous speaking to building trust through candid conversations, Siegel offers practical tips for communicating with clarity when nothing is certain but change.To listen to the extended Deep Thinks version of this episode, please visit FasterSmarter.io/premiumEpisode Reference Links:Robert SiegelRob's Book: The Systems LeaderEp.35 Leading From The Hot Seat: How To Communicate Under PressureEp.37 Be Better: How Communication Catalyzes Business Transformation  Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters:(00:00) - Introduction (01:49) - Adapting Leadership for Uncertainty (03:18) - Systems Leadership and Cross Pressures (04:40) - Communication and Context (05:26) - Framing Complex Ideas (06:21) - Innovation vs. Execution (08:11) - Leading Through Ambiguity (09:33) - Short-Term vs. Long-Term Focus (12:44) - Balancing Strength and Empathy (15:26) - Leadership with Humanity (16:42) - Engaging Students Effectively (20:00) - The Final Three Questions (23:41) - Conclusion    *****This Episode is sponsored by Stanford. Stay Informed on Stanford's world changing research by signing up for the Stanford ReportSupport Think Fast Talk Smart by joining TFTS Premium.       

SummaryIn this episode of the POZcast, host Rhona Pierce engages with George Rogers, Chief Strategy Officer at Lighthouse Research, discussing the importance of purpose-driven leadership, employee engagement, and the evolving workplace culture. George shares his journey of discovering his leadership principles rooted in love, grace, and trust, and emphasizes empathy and understanding in leadership roles. The conversation also explores how data can be utilized to measure the connection between organizational culture and performance, and the significance of creating a sense of belonging among employees. Throughout the discussion, George provides valuable insights and practical advice for leaders looking to inspire and empower their teams. Takeaways:- Leadership is about love, grace, and trust.- Employee engagement has evolved into employee fulfillment.- Understanding your people is crucial for effective leadership.- Peace in leadership means helping teams find rhythm through chaos.- A purpose-driven culture enhances employee fulfillment.- Empathetic leadership is about understanding and connecting with others.- Data can measure the connection between culture and performance.- Culture is defined by how employees feel and behave.- Self-leadership is essential for effective leadership.- Daring to do the impossible can lead to personal growth. Chapters 00:00 Introduction to the POScast and Guest Introduction02:20 Discovering Purpose and Leadership Principles04:37 The Importance of Empathy in Leadership07:00 Defining Peace in Leadership09:38 Using Data to Measure Culture and Performance12:11 Understanding and Defining Organizational Culture13:43 Quickfire Questions and Personal Insights18:20 Encouragement to Dare and Connect     

In this powerful conversation, Steve Goodner, founder of EQ Fit, interviews culture strategist and award-winning author Yvette Bethel to explore what truly drives meaningful, lasting organizational transformation. From unseen systems of corruption to the vital role of Interconnectivity, Flow, and Balance (systems within cultures), Yvette unpacks how leaders can move beyond surface-level change to create cultures that are ethical, adaptive, and future-ready.   Topics include: Subtle signs of dysfunction leaders often miss Why trust is more than a buzzword — it's a system How to engage your whole organization in real cultural change What every future-ready culture must be built on Whether you're a leader facing hidden resistance or just beginning your transformation journey, this episode offers the insight and tools you need to lead with purpose.  Listen now — and rethink what culture really means to you! Want to go deeper? Explore related themes and leadership development tools at the IFB Academy — where future-forward leaders grow. Learn more about Steve at https://www.eqfit.org/      

Welcome to a new series on the LEITWOLF® Podcast: Team Behind the Scenes. Once a month, Stefan speaks with a member of his team about real leadership questions, personal experiences, and the principles that shape their work together. In this first episode, his guest is Ute Hagen – trusted collaborator, strategy consultant, and long-time companion on the LEITWOLF® journey. Together, they explore how great leadership can enable sustainable growth, even in challenging market conditions. At the heart of the conversation is a client project from the food industry – and the question of how clarity, ownership and teamwork can produce a truly effective strategy. A conversation that combines practical experience with leadership mindset – and offers inspiration for your own leadership challenges. ––– Do you like the LEITWOLF® Leadership podcast? Then please rate it with a star rating and review it on iTunes or/and Spotify. This will help us to further improve this LEITWOLF® podcast and make it more visible. ––– Book your access to the LEITWOLF® Academy NOW: https://stefan-homeister-leadership.com/link/leitwolf-academy-en Would you like solid tips or support on how to implement good leadership in your company? Then please get in touch with Stefan via mail: homeister@stefan-homeister-leadership.com Or arrange a free phone call here: https://stefan-homeister-leadership.com/link/calendly-en // LINKEDIN: https://stefan-homeister-leadership.com/link/linkedin // WEBSITE: https://stefan-homeister-leadership.com ® 2017 STEFAN HOMEISTER LEITWOLF® ALL RIGHTS RESERVE ___ LEITWOLF Podcast, Leadership, Management, Stefan Homeister, Podcast, Business Leadership, Successful Leadership, Organizational Management, Leadership Skills, Leadership Development, Team Management, Self-leadership, Leadership Coaching, Leadership Training, Career Development, Leadership Personality, Success Strategies, Organizational Culture, Motivation and Leadership, Leadership Tips, Leadership Insights, Change Management, Visionary Leadership, Leadership Interviews, Successful Managers, Entrepreneurial Tips, Leadership Best Practices, Leadership Perspectives, Business Coaching

What does it take to lead with both strength and compassion in today's transparent, high-stakes business world? In this episode, we're joined by Kash Rocheleau, CEO of Icon Foods and fractional CFO for multiple mission-driven companies, who shares her powerful journey from personal training and stay-at-home motherhood to the executive suite. Discover how Kash's leadership style—rooted in empathy, accountability, and walking the talk—creates trust and alignment across organizations. Learn why relationships are the foundation of resilient leadership, and how visibility and congruence are more important than ever in an era where leaders can no longer hide behind a logo. What this episode will do for you: Understand how values-based leadership can scale influence and culture. Learn how to balance compassion with accountability in tough conversations. Discover the power of feedback systems and visibility in modern leadership. Gain insights into Kash's career transition from fitness to finance. Be inspired by the ripple effect of authentic leadership across teams. For the curated transcript and free resources from this episode, visit: https://www.thoughtleadershipstudio.com/b/podcast/Empathy-Driven-Leadership-with-Kash-Rocheleau Download the Free Marketer's Guide to Strategic Thought Leadership at https://thaut.io/guide

SummaryIn this episode of #thePOZcast, host Rhona Pierce engages with Jason Desentz, Chief Human Resources Officer at Toshiba Americas, discussing the evolving role of HR in organizations. They explore the importance of authentic vulnerability in leadership, the shift of HR towards being business advisors, and the critical role of data in influencing organizational decisions. Jason shares personal anecdotes and insights on career ownership, mentorship, and the significance of building trust within teams.Takeaways- HR takes business elements and puts a human spin on it.- Owning your own career is crucial for success.- Authentic vulnerability builds trust and influence.- HR is shifting from people-pleasing to business advising.- Data is essential for HR to influence decisions.- Leaders should be approachable to foster communication.- Mentorship plays a key role in career development.- Being vulnerable can enhance leadership effectiveness.- HR has more data than any other department.- Effective communication is vital for leadership success.Chapters 00:00 Introduction to the Pozcast and Guest Introduction03:01 The Role of HR in Business06:11 Authentic Vulnerability in Leadership09:07 The Shift of HR Towards Business Advisory11:37 The Importance of Data in HR15:08 Career Advice and Myths about Influence       

What if the greatest leadership transformation doesn't start with a new strategy—but with a shift in you?  In this episode of The Enlightened Executive, Daniel McCollum joins Susan Drumm to explore how self-awareness, vulnerability, and intentional growth become the foundation for high-performing teams and thriving organizational culture. Together, they unpack why inner development is no longer optional for executives—and how simple, daily practices can help leaders move from reactivity to conscious, values-based influence.  Whether you're leading a team, scaling a company, or driving culture change, this episode will help you:  Move beyond auto-pilot and lead with intention  Create psychological safety through authentic leadership  Use reflection and feedback to evolve your leadership style  Build trust, innovation, and adaptability across your organization  Tune in to learn how your personal growth can unlock your team's full potential—and transform your business from the inside out. 

Have you ever felt like an outsider, even when you're part of the team? Discover how inclusion can transform workplaces and foster real connections with the inspiring Delphia Howze.Memorable Quotes from Delphia Howze:"It's not the words, it's the work that we do. If we are truly committed to serving people, connecting people, and making sure that all individuals can be the best they can possibly be, then that's the work.""Inclusion begins with 'I'. I have to take personal responsibility to see you, in order to effectively navigate the landscape."Key Points:Delphia Howze shares her journey from aspiring attorney to DEI strategist, highlighting the pivotal moments that shaped her focus on inclusion and organizational culture.Common misconceptions about inclusion are addressed, emphasizing its universal relevance and the role of leaders in setting an inclusive tone.The importance of sensitivity training and strategic interventions in building stronger, more inclusive networks is explored, drawing inspiration from historical movements and media, such as "Hidden Figures."Delphia introduces her book, "Including You: Leading Inclusion from Where You Are," encouraging personal responsibility in fostering inclusive environments without waiting for top-down directives.Chapter Breakdown:(0:00:00) - Exploring Inclusion in Organizational Culture(0:08:59) - Redefining Inclusion in Organizational Culture(0:19:24) - Promoting Inclusive Workplaces Through Connection(0:30:15) - Empowering Inclusive Leadership Through SharingResources Mentioned:Book: "Including You: Leading Inclusion from Where You Are" by Delphia HowzeDelphia Howze's website: dhousesolutions.comSubscribe now and let's ignite your personal growth journey together, one empowering conversation at a time! Learn more about Dr. mOe's services and books on her website www.drmOeAnderson.comFollow her on socials!  @drmOeandersonElevate your public speaking skills with her 1x1 coaching or online Public Speaking Masterclass. Want to feature your business on this podcast or book Dr. mOe for a speaking engagement? Contact her today! info@drmoeanderson.comPlease support this indie, woman-owned, small business providing free educational and inspirational content. Use one of these secure, fee-free ways to support the production and distribution of this award-winning show: 1. Buy Me a Coffee: Click Here2. CashApp: $drmoeanderson3. Venmo: @drmoeandersonBecome a supporter of this podcast: https://www.spreaker.com/podcast/perpetual-moetion-with-dr-moe-anderson--5831364/support.

Great strategy starts with a question—and a story worth believing in.A good strategy isn't just built—it's told. For Martin Reeves, chairman of the BCG Henderson Institute and author of The Imagination Machine and Like: The Button That Changed the World, strategy and imagination are both deeply communicative processes, rooted in storytelling, curiosity, and the courage to reframe assumptions.“A strategy is really just a special kind of story,” Reeves explains. “It begins with the present and aspires to a different future—it's fiction made actionable.” To bring that fiction to life, leaders must involve their teams in a co-creative journey and use thoughtful questions to shape not just ideas, but belief and action.In this episode of Think Fast, Talk Smart, Reeves joins Matt Abrahams to explore how communication fuels strategic thinking, innovation, and organizational reinvention. He outlines his six-step framework for imagination—from embracing anomalies to codifying and continuing ideas—and underscores the role of reframing, deep listening, and even levity in solving complex problems. Together, they unpack how a single “like” button changed our digital behaviors—and what it teaches us about influence and attention today.Episode Reference Links:Martin Reeves Martin's Books: Like / The Imagination Machine Ep.71 Strategy Success: How to Communicate Your Gameplan Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters:(00:00) - Introduction (02:19) - Using Story in Strategy (05:00) - Questions as a Communication Technology (06:15) - The Six Steps to Harnessing Imagination (10:36) - The “7 Cs” of Imagination and Communication (12:08) - Reframing as a Creative Tool (14:11) - The Like Button: Origin and Evolution (16:14) - Brain Chemistry Behind Digital Liking (18:12) - The Final Three Questions (22:59) - Conclusion    *****This episode is sponsored by Stanford. Groundbreaking research happens everyday at Stanford, learn more here.Support Think Fast Talk Smart by joining TFTS Premium.       

Send us a MessageIn this episode of Culture Change RX, Sue Tetzlaff explores the long-term nature of culture change within organizations, particularly in healthcare. Using analogies of soup and dye in water, she goes on to emphasize the importance of commitment, competency, and consistency in fostering a positive culture. Tetzlaff outlines four key elements necessary for effective culture change and warns against the pitfalls of short-term initiatives and always-changing directions that fail to create the desired positive and lasting impacts.A vibrant culture is distinctly different from a lukewarm one.Organizations often switch strategies too frequently, resulting in “starting over” again and again.Long-term commitment yields lasting culture change.The cumulative impact of every individual's contribution, competency, consistency, and long term commitment create the culture.Need help improving the culture, performance, and results of your healthcare organization? If so, let's talk:  https://www.capstoneleadership.net/contact-usAre we connected yet on LinkedIn? https://www.linkedin.com/in/suetetzlaff/Reach us at CapstoneLeadership.net or info@capstoneleadership.net

About Lindsay BarnettLindsay Barnett is an executive coach and Human Resources consultant with over two decades of experience working with Fortune 500 companies and growing startups. In addition to holding leadership roles in the HR function, she also was a Professor of Organizational Culture at USC. Throughout her career, she has navigated the twists and turns of work and life, seeking greater flexibility and purpose while overcoming burnout along the way. Lindsay lives with her husband, two kids and a very big dog in the Los Angeles area.https://www.linkedin.com/in/lindsaykbarnett/https://www.barnettcoaching.com/------------------------------------------When It Worked Podcasthttps://getoffthedamnphone.com/podcast

In this episode of the Soul Inspiring Business Podcast, host Kara welcomes Carol Shen, founder of Start Culture Shift. Carol shares her expertise on how businesses of any size can create and improve their workplace culture through practical, actionable steps. With a background in industrial organizational psychology, Carol reveals her Culture Roadmap framework and explains why culture isn't just a set of beliefs—it's what people actually do in an organization.Episode Topics:Defining workplace culture and why it mattersThe three-step Culture Roadmap for embedding culture into strategyHow small businesses can implement culture initiatives without massive resourcesCreating feedback loops that build trust and improve performancePractical tools for setting clear cultural expectationsCarol's journey from corporate life to entrepreneurshipInsights:"Culture is not just a set of beliefs. It's what you do." This realization helps demystify culture and make it actionable.Small organizations can see cultural shifts in 3-6 months, while larger organizations may need more time and multi-level buy-in.Feedback is simply data that helps inform whether behaviors need to shift, removing the negative connotation.Quality trumps quantity when it comes to manager-employee check-ins; even 15 minutes can be effective with established trust.Cultural competencies can be developed using simple tools like AI prompts to generate starting points.The minimum cadence for one-on-one meetings should be every other week, with weekly being ideal.Highlights:00:00 Welcome and Intro 02:47 Understanding Work Culture 05:49 Defining Organizational Culture 08:17 Embedding Culture into Strategy 11:21 Performance Clarity and Competencies 12:44 Cultural Accountability and Leadership 14:29 Organizational Culture and Change Management 18:00 Feedback Mechanisms in Communication 21:03 Utilizing AI for Leadership Competencies 24:01 Translating Strategy into Operations 26:42 Building Trust in Remote Work Environments 29:38 Transitioning from Corporate to Entrepreneurship 30:10 Transition to Entrepreneurship 32:58 Entrepreneurship and Client Profiles 35:31 Improving Work Culture in Alternative Markets 38:12 Website Promotion and Cultural Improvement 39:19 Podcast episode ended Resources:FAST goal-setting framework: Frequently discussed, Ambitious, Specific, TransparentSMART goal-setting framework: Specific, Measurable, Achievable, Relevant, Time-boundAI tools like ChatGPT/Perplexity for generating competency frameworksSample culture statements and competency frameworks onlineCarol Shen, founder of Start Culture Shift, helps leaders build people-centered, high-performing cultures. She advises founders/CEOs, leadership teams and boards on how to embed culture into strategy, paving the way for improved work environments and scalable growth.Carol has spent over two decades in advisory and leadership roles including 6 years as ILPA Institute curriculum advisor and faculty, Arabella Advisors fractional Chief Learning Officer, Director of Learning & Development at CEB, now Gartner, and non-profit board and executive director roles. Both at CEB, and Mercer HR Consulting, where her career started, Carol developed her expertise in organizational effectiveness and leadership best practices.With extensive instructional design and teaching expertise, Carol also facilitates workshop experiences and leadership offsites that have a life-long impact on improving work (and personal) relationships and accelerating productivity. In her workshops, she brings a cross-functional lens that bridges private...

Are the same complaints echoing through your organization? In this crucial episode of the Leadership Sandbox with Tammy J. Bond, discover why recurring complaints are not just isolated incidents but powerful indicators of deeper, systemic issues within your workplace. Tammy unpacks the alarming statistic that 70% of employees feel their repeated concerns go unaddressed and challenges leaders to move beyond rationalizing these complaints as mere personal grievances. Learn practical strategies to identify patterns, actively engage your teams in problem-solving, and map out the root causes of persistent friction. By shifting from a defensive stance to becoming a designer of solutions and prioritizing effective communication of changes and feedback, you can cultivate a healthier organizational culture, boost employee engagement, and significantly reduce costly turnover. Key Takeaways for Leaders: The "More Than Once" Rule: If you've heard a complaint more than once, it's highly likely a symptom of a systemic issue that needs your attention. Don't dismiss it as an individual problem. The High Cost of Ignoring Feedback: A staggering 52% of employee turnover is preventable and often rooted in leaders ignoring repeated feedback. Addressing complaints directly impacts your bottom line. Pattern Recognition: Pay close attention! If a specific complaint surfaces three or more times, it's a clear pattern signaling a significant underlying problem within your organizational culture. Empower Your Team: Engage your employees directly in identifying the solutions to recurring issues. This fosters ownership, increases buy-in, and leverages their valuable insights. Shift Your Mindset: Move away from feeling defensive when complaints arise. Instead, adopt the mindset of a solution designer, proactively seeking to understand and resolve the underlying causes. Root Cause Analysis is Key: Don't just treat the symptoms. Learn how to map out the root cause of recurring complaints to create lasting, impactful change and heal systemic issues. Communicate for Credibility: Effectively communicate the changes you're making in response to feedback and actively solicit further input. This builds trust and credibility with your team. In This Episode, You'll Learn: How to identify the crucial difference between individual grievances and systemic issues within your organization. Practical techniques for recognizing patterns in employee complaints. Strategies to effectively engage your teams in collaborative problem-solving. A step-by-step approach to mapping out the root causes of recurring workplace friction. The importance of clear and consistent communication when addressing employee feedback and implementing changes. How to cultivate a culture where employee engagement thrives and turnover is significantly reduced. CHAPTERS: 00:00 Understanding Recurring Complaints: Tammy sets the stage, highlighting why repeated complaints are a critical signal leaders can't afford to ignore. 02:50 Identifying Systemic Issues: Learn how to move beyond individual cases to recognize the underlying systemic issues driving recurring complaints. 06:02 Engaging Teams in Solutions: Discover practical methods for involving your employees in the problem-solving process to create effective and sustainable solutions. 08:38 Mapping Out Root Causes: Tammy guides you through the process of analyzing complaints to uncover the fundamental root causes impacting your organizational culture. 11:26 Communicating Changes Effectively: Learn how to communicate your action plan and the resulting changes to your team in a way that builds trust and fosters employee engagement. Ready to stop the echo of recurring complaints and build a healthier, more engaged workplace? Tune into this powerful episode of the Leadership Sandbox with Tammy J. Bond! Listen or Watch Now: https://www.bondgroupenterprises.com/podcast

These days, with everyone multitasking and constantly plugged in, real connection can feel rare. But what if the key to resilience and healthy relationships wasn't about talking more, but listening better? In a world filled with noise, distraction, and division, could the simple act of truly listening be the key to deeper connection, better mental health, and greater understanding—even across opposing viewpoints? In this powerful and timely episode, Chester and Adrian are joined by journalist and workplace mediator Emily Kasriel, whose upcoming book, Deep Listening, explores how we can transform our relationships by listening not just to others—but also to ourselves.Emily shares her 8-step method rooted in science and real-world examples—from Nelson Mandela's reconciliation efforts to Indigenous listening rituals—showing how active listening can ease anxiety, bridge divides, and foster psychological safety at work and at home.What You'll Learn:Why deep listening is a radical act in today's distracted worldHow leaders can balance empathy and efficiency in the workplaceThe surprising benefits of listening to your "foes"How self-reflection and curiosity make you a better listenerWhy listening ≠ agreement—and how to hold boundaries while staying presentA real-world story from Latvia that illustrates deep listening's power in divided communitiesNotable Quotes:“We rarely listen to understand. We listen to respond.” – Emily Kasriel “Listening does not signal agreement. It signals respect.” – Emily Kasriel “Being curious is the gateway to empathy and connection.” – Adrian GostickSupport the showFor a weekly dose of gratitude from Chester Elton, text GRATITUDE to 908-460-2820.Until next week, we hope you find peace & calm in a world that often is a sea of anxiety.If you love this podcast, please share it and leave a 5-star rating! If you feel inspired, we invite you to come on over to The Culture Works where we share resources and tools for you to build a high-performing culture where you work.Your hosts, Adrian Gostick and Chester Elton have spent over two decades helping clients around the world engage their employees on strategy, vision and values. They provide real solutions for leaders looking to manage change, drive innovation and build high performance cultures and teams. They are authors of award-winning Wall Street Journal & New York Times bestsellers All In, The Carrot Principle, Leading with Gratitude, & Anxiety at Work. Their books have been translated into 30 languages and have sold more than 1.5 million copies. Visit The Culture Works for a free Chapter 1 download of Anxiety at Work.Learn more about their Executive Coaching at The Cultur...

Do you want to hear a story about stifling growth and creativity through the lens of one developer's personal story?You're in luck! Join Product Manager Brian Orlando and Enterprise Business Agility Coach Om Patel as they watch and react to Theo's YouTube video: "Being a good engineer kinda sucks," April 28, 2025.It's a tale about the tension between excelling at your craft versus navigating organizational politics and dysfunction. That's right, today, we're talking about themes of career development, team dynamics, and leadership, so feel free to stick around for our thoughts on these and:The sustainability trap of overworking to meet unrealistic expectationsHow organizational politics can punish innovation and excellenceThe importance of product sense vs. documentation-driven developmentFinding and nurturing relationships with like-minded professionals#Leadership #ProductManagement #CareerDevelopment #TechCareersLINKS= = = = = = = = = = = =YouTubeAppleSpotifyREFERENCES= = = = = = = = = = = =Check Out Theo's Video here: https://www.youtube.com/watch?v=3VuM1GCadt4...and his YouTube Channel: https://www.youtube.com/@t3dotgg...and his website: https://t3.gg/MUSIC= = = = = = = = = = = =Toronto Is My Beat (Music Sample)By Whitewolf (Source: https://ccmixter.org/files/whitewolf225/60181)CC BY 4.0 DEED (https://creativecommons.org/licenses/by/4.0/deed.en)

Podcast NotesWhy clarity is more powerful than controlThe difference between accountability and ownershipHow to address underperformance without damaging moraleA breakdown of the PACT framework: Proactive expectations, Adaptive monitoring, Connected communication, Transparent reviewHow culture is shaped through ongoing conversations, not just policiesHow to handle vague directives from leadership and still move forwardReal examples from the Your Health team on how expectations are managed in fast-paced environmentsHow organizations can (and must) be accountable to their people    www.YourHealth.Org

Are you a leader seeking a truly transformative approach to leadership? In today's complex world, traditional leadership models often fall short, leaving many leaders feeling disconnected and seeking deeper impact. On this groundbreaking episode of The Self Aware Leader Podcast, host Jason Rigby speaks with Charley Johnson, a TEDx speaker, founder of Chief Consciousness Officer Training, and a visionary in conscious leadership. Charley Johnson, a former high-powered business president, shares his profound journey from conventional success to a strategic exploration of consciousness in leadership. This episode is a must-listen for any leader ready to evolve beyond the status quo. Charley unpacks how embracing core principles like clarity in leadership, neutrality, and presence can lead to a seismic shift from ego-driven actions to essence-driven impact. Discover why the role of a Chief Consciousness Officer is not "woo-woo," but a tactical necessity for modern organizations. Key Learnings for Leaders: The Leadership Shift: Understand the critical transition from ego-based decisions to essence-driven leadership. Consciousness for Leaders: Explore how personal consciousness dissolves bias, fuels innovation, and bridges divides within your team and corporate culture. Beyond Traditional Leadership: Challenge conventional wisdom on wellness and consulting to achieve true organizational transformation. Clarity for Leaders: Learn practical tools to foster inner stillness, navigate chaos, and make decisions from a place of profound clarity. Humble Leadership: Embrace the power of leading from a place of shared humanity, not competing ideologies. If you're an aspiring or established leader committed to self-aware leadership and elevating your organizational culture, this episode provides the strategic insights you need. Tune in to learn how to unlock your true potential as a leader and guide your team with authentic purpose. Message Charley here: https://www.linkedin.com/in/cjconsciousness/ Keywords: Leadership, Leader, Conscious Leadership, Charley Johnson, Chief Consciousness Officer, Self-Aware Leader, Humble Leadership, Emotional Intelligence, Clarity in Leadership, Conscious Business, Organizational Culture, Corporate Culture, Leadership Transformation, Strategic Leadership, Leadership Development, Business Leadership, The Self Aware Leader Podcast.

Chapters00:00 Introduction to Talent Acquisition and Steve White's Background01:46 Transition from Sports Agent to Talent Acquisition08:40 The Emotional Journey of Leaving Sports Management16:37 Transferable Skills from Sports to Talent Acquisition19:50 Transformative Leadership in Talent Acquisition21:12 Defining and Cultivating Organizational Culture25:20 Strategic Hiring and Interviewing Practices27:52 Metrics in Talent Acquisition: Time to Fill and Cost per Hire28:22 Understanding Time to Hire Metrics30:35 The Importance of Time of Vacancy and Productivity32:03 The Three Rs: Relationships, Results, and Readiness40:02 The Role of AI in Talent Acquisition43:57 Unconventional Hiring Strategies and Career Advice  

Paula Davis, a bestselling author and workplace stress expert, unveils the secrets to thriving in high-pressure environments. Her journey from the courtroom to applied positive psychology brings unique insights into fostering resilience and well-being at work. Paula's latest book, "Lead Well: Five Mindsets to Engage, Retain and Inspire Your Team," serves as a toolkit for leaders striving to combat stress and disengagement.We explore the delicate balance between workplace wellness and overall well-being, dissecting how leadership and team dynamics hold sway over employees' happiness, stress levels, and purpose. It's not just about offering yoga classes or healthy lunches; it's about cultivating an environment where growth and resilience can flourish.By challenging teams with opportunities for mastery, leaders can ignite a spark of ongoing learning and professional development. Paula shares practical strategies for fostering this growth, encouraging leaders to align personal and professional aspirations with team goals.Building intentional relationships takes the spotlight as we discuss methods to cultivate a sense of community within teams. From "Seinfeld meetings"—those unstructured, agenda-free gatherings—to shared meals that bring teams closer together, we emphasize the importance of trust and rapport. This episode is filled with actionable insights for leaders to inspire their teams and create a thriving workplace culture.What You'll Learn- Discover the innovative concept of "sticky recognition" andhow it can transform team motivation.- Understand the delicate balance between workplace wellness and overall well-being.- Learn how leaders can challenge teams for growth and resilience through focusing on mastery.- Explore methods to build intentional relationships and cultivate a sense of community within teams.- The importance of mental agility in today's AI-driven world.Podcast Timestamps(00:00) – An Introduction to the 5 Mindsets(08:31) – The Science and Practice of Employee Recognition(17:18) – Wellness Versus Well-Being? Where Organizations Can Miss the Mark(25:10) – Leadership Lessons from Seinfeld (28:58) – The ABCs of a Culture of Flourishing(33:08) – The Importance of Leadership Buy-In(48:26) – Managing Stress and Enhancing Mental AgilityKEYWORDSPositive Leadership, Workplace Stress, Resilience, Well-being, Team Dynamics, Burnout, Positive Psychology, Employee Recognition, Increasing Motivation, Team Engagement, Organizational Culture, EstablishingCommunity, Mental Agility, Human-Centered Skills, CEO Success

What if resilience wasn't about pushing harder, but about learning to bend without breaking?In this profoundly insightful episode, Chester and Adrian sit down with renowned self-awareness expert Dr. Tasha Eurich to explore her groundbreaking new book, Shatterproof. Together, they challenge conventional wisdom around resilience, revealing that pushing through adversity isn't always the smartest or most sustainable approach. Instead, Eurich offers a science-backed roadmap to building proactive, personalized strength—and why it's essential in today's high-pressure world.

Welcome to part two of our enlightening series with special guest, Gary Hamel. In this episode, we dive deep into Hamel's insights from his book and explore the evolution of unconventional management models through case studies of pioneering companies like W.L. Gore & Associates and Google. We discuss the principles that distinguish innovative organizations, the challenges of breaking free from traditional hierarchical structures, and the critical role of purpose in driving change. With real-life examples and practical advice, this conversation is a must-watch for anyone interested in future-proofing their organization and reigniting the human spirit at work.   00:00 Introduction and Welcome Back 00:39 Exploring Gore's Unique Management Structure 04:13 Leadership and Followership at Gore 06:26 Commitments vs Assignments at Gore 08:07 Innovation and Collaboration at Gore 20:13 Google's Evolution and Challenges 26:25 Management Innovation: A Critical Necessity 27:00 A Disenchanted View of Google 28:17 The Importance of Lateral Communication 29:51 Utilizing Technology for Collective Intelligence 33:18 Challenging Organizational Orthodoxy 47:20 The Role of Purpose in Driving Change 52:39 Concluding Thoughts on Management Reinvention   The Future of Management, Gary Hamel, Management Innovation, Leadership, Organizational Culture, Collaboration, Gore, Bill Gore, Gore-Tex, Decentralized Management, Employee Empowerment, Hierarchy, Organizational Design, Innovative Companies, Workplace Culture, Management Practices, Leadership Development, Decision-Making, Peer Evaluation, Team Dynamics

Join Executive Director Rich Douglas on the Human Capital Lab podcast as he delves into the transformative power of organizational culture with Dr. Phillip Meade. Dr. Mead, co-owner and COO at Gallagher Edge, shares his extensive experience, including leading NASA's cultural overhaul following the Columbia shuttle disaster. Discover insights into developing a high-performing company culture based on maturity, diversity, community, and unity. Learn how these elements provide a competitive edge and foster long-term success in any organization. Don't miss this enlightening discussion on driving impactful change in human capital management.00:00 Introduction to the Human Capital Lab Podcast00:26 Meet Dr. Phillip Meade: A Journey in Organizational Culture00:48 The Columbia Shuttle Disaster: A Defining Moment03:43 Understanding Organizational Culture and Its Challenges10:49 Groupthink and Identity in NASA's Culture15:26 Post-Disaster Changes at NASA18:09 Promoting Open Communication and Psychological Safety20:55 The Missing Links: Documenting Organizational Culture22:29 Exploring Organizational Culture22:51 The Four Traits of Successful Organizations23:10 Fostering Maturity in the Workplace25:19 The Importance of Diversity26:30 Building Community in a Virtual World30:47 Achieving Unity in Organizations31:41 Long-term Cultural Change at NASA34:28 The Role of Gallagher Edge35:04 The Power of Culture in Business41:40 Final Thoughts and TakeawaysConnect with the Guest, ;LinkedIn: https://www.linkedin.com/in/philliptmeade/Website: http://gallaheredge.com Purchase The Missing Links: Launching a High Performing Company Culture: https://www.amazon.com/Missing-Links-Launching-Performing-Company/dp/1637350880Connect with Human Capital Lab; Host: Rich Douglas LinkedIn: https://www.linkedin.com/in/rich-douglas-92b71b52/ Human Captial Lab Links Website: https://humancapitallab.org/ Interested in Being a Guest? https://humancapitallab.org/podcast/

On this week's episode of Do Good to Lead Well, I speak with Jay-Ann Gilfoy, CEO of Meridian Credit Union, to discuss the critical qualities of effective leadership in today's ever-changing world. Listen in as Jay-Ann shares her insights on the importance of agility, transparency, and curiosity. She emphasizes the role of empathy as a foundation for understanding diverse perspectives and making informed decisions. Jay-Ann also explores how fostering an abundance mindset within organizations can create opportunities and drive growth, offering valuable strategies for building positive cultures.Our conversation continues with an exploration of fostering trust within organizations. The discussion highlights the significance of transparency, active listening, and creating spaces for honest feedback, especially during challenging times. Discover how these practices led Meridian Credit Union to be recognized by Forbes as one of Canada's Best Employers.We also explore the role of self-care in leadership and how to maintain resilience in the face of life's challenges. Discover the importance of focusing on controllable aspects, maintaining a healthy lifestyle, and employing strategies like the "24-hour rule" to manage emotional reactions. Jay-Ann shares her insights on the integration of AI in leadership, encouraging curiosity and proactive engagement with new technologies to enhance productivity and decision-making.Tune in for another inspiring and insightful episode from anaward-winning CEO.What You'll Learn- How to build trust within organizations.- Strategies for fostering resilience.- The power of abundance thinking.- Approaches to creating an inclusive organizational culture.- The importance of leadership qualities like empathy and agility.- The role of transparency in effective leadership.- Strategies for integrating AI and technology in the workplace to maximize innovation and growth.Podcast Timestamps(00:00) – The Key Qualities of Effective Leaders(10:28) - Fostering Trust in Organizations(23:14) – The Power of Self-Care(27:30) - Creating a Culture of Belonging(33:00) - Building Resilient Organizations(47:56) - Embracing A.I. in LeadershipKEYWORDSPositive Leadership, Agility, Abundance Thinking, The Power of Transparency, Empathy, Fostering Trust, Creating Belonging, Organizational Culture, Credit Unions, Positive Culture, Active Listening, Self-Care, Resilience, A.I. Leadership, Employee Resource Groups, OrganizationalLearning, Adapting to Technology, Future of Work, CEO Success