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In this episode of the Drop In CEO podcast Jay Schumann shares his expertise in corporate microbiology, food safety, and quality assurance. The conversation covers Jay's career journey, key leadership lessons, and the importance of being a lifelong learner. Jay emphasizes the value of humility, continuous learning, and investing in people, offering practical advice for both current and aspiring C-Suite leaders. The episode also highlights the significance of aligning with a company's values and the critical role of cultural understanding in achieving professional success. Episode Highlights: 05:31 Climbing the Corporate Ladder at PepsiCo 09:46 Insights on Leadership and People Management 23:53 Defining Lifelong Learning and Wisdom 25:48 Acquiring Knowledge Through Various Methods 29:28 The Role of Humility in Learning and Leadership 36:53 Finding Credible Sources of Information Jay Schuman is a seasoned senior leader in Corporate Food Safety and Microbiology with over 30 years of experience in the food and beverage industry. Known for his high integrity and science-based, practical approach, Jay has led global teams and labs supporting new product innovation, risk mitigation, compliance, and quality assurance for major CPG brands. He excels at designing and implementing microbial food safety programs, harmonizing standards across regions, and fostering GFSI-compliant food safety cultures. A trusted people leader and strategic thinker, Jay is passionate about cross-functional collaboration, continuous improvement, and building strong, values-driven teams that drive business results. Connect with Jay Schuman: LinkedIn: www.linkedin.com/in/jay-schuman For more information about my services or if you just want to connect and have a chat, reach out at: https://dropinceo.com/contact/See omnystudio.com/listener for privacy information.
What makes a truly effective CHRO in today's complex business landscape? Chelle O'Keefe, Executive Vice President, Chief Human Resources Officer at Associa, brings refreshing clarity to this question through her remarkable journey from psychology graduate to C-suite leader.The power of Chelle's approach lies in her unique perspective: despite never taking a formal business class, she's mastered the executive suite by focusing on the fundamental thread connecting all her work—understanding human behavior. "The common thread through my entire background is human behavior," she explains, detailing how this focus has guided her through roles in learning and development, change management, communications, and even marketing before landing in HR leadership.Chelle shares the strategies behind her impressive achievements, including an 80% internal promotion rate and 30% reduction in turnover. Rather than adopting off-the-shelf solutions, her team developed leadership competency models by studying their own successful leaders. This authentic approach created a powerful eight-month development program that transformed their talent pipeline. On retention, her philosophy is wonderfully straightforward: "Leadership is absolutely the first thing that drives that turnover rate," combined with directly asking employees what they want through simple polls rather than complex engagement surveys.Leading HR for an organization with 300 branch offices serving 7.5 million residents worldwide presents unique challenges. Chelle discusses how they manage cultural alignment during acquisitions and maintain cohesion across dispersed locations through their "Associa Book" of values. She offers practical wisdom on AI implementation, suggesting leaders focus on automating "painful repetitive tasks" rather than getting overwhelmed by the broader concept.Perhaps most valuable is Chelle's candid insight into executive influence: "You have to be able to speak the language of the business to sit at the table. That's just table stakes." What truly differentiates exceptional HR leaders is bringing humanity to the C-suite—building relationships, having tough conversations, and sometimes being "the only adult at the table." In a world increasingly focused on technology and metrics, Chelle reminds us that understanding people remains the heart of effective leadership.Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events
Link to the blog postIf you're a CI leader, you've likely experienced the paradox: you're driving improvements across the organization, but your executive team still sees your program as “supporting work” and not strategic work.You may hear positive feedback, even encouragement. But behind closed doors, your program is being measured against a different standard.The good news? The C-suite isn't intentionally withholding their expectations. They're just operating with a set of priorities that live in another language. And until your improvement program speaks it, you'll struggle to get traction, attention, or budget.Here's what your C-suite actually wants from your improvement work, even if they haven't explicitly said it, and how you can deliver on those expectations in a way that secures long-term executive support...
QFF: Quick Fire Friday – Your 20-Minute Growth Powerhouse! Welcome to Quick Fire Friday, the Grow A Small Business podcast series that is designed to deliver simple, focused and actionable insights and key takeaways in less than 20 minutes a week. Every Friday, we bring you business owners and experts who share their top strategies for growing yourself, your team and your small business. Get ready for a dose of inspiration, one action you can implement and quotable quotes that will stick with you long after the episode ends! In this episode of Quick Fire Friday, host Rob Cameron interviews transformational executive coach Will Samson of WillSamson.com. Will shares his approach to helping IT executives and small business owners manage chaos by focusing on internal transformation and “radical self-ownership.” He emphasizes the power of identifying what can and cannot be controlled, using personal narratives to reshape outcomes. Through compelling case studies—including a CFO overcoming trauma and a successful post-merger integration—Will illustrates how shifting mindset leads to measurable business success. Listeners are encouraged to clarify their own controllable factors to gain focus and resilience. Key Takeaways for Small Business Owners: Practice Radical Self-Ownership: Take complete responsibility for your internal state and actions. Lasting business success starts with personal transformation. Control What You Can, Release What You Can't: Create a simple list of what's within your control versus what isn't. This clarity helps reduce overwhelm and sharpen focus. Your Internal Narrative Shapes Your Reality: The stories you tell yourself influence how you respond to challenges. Rewriting those stories can lead to better decisions and outcomes. Our hero crafts outstanding reviews following the experience of listening to our special guests. Are you the one we've been waiting for? Success Brings New Challenges: Growth isn't the end of struggle—it introduces new layers of complexity. Be prepared to adapt your mindset and systems as you scale. Interdependence Beats Independence: You can't do it all alone. Building systems and relationships around shared support fosters sustainable success. Business Chaos is Often Personal Chaos: Many external challenges reflect unresolved internal conflicts. Addressing the personal side of leadership often unlocks the solutions to business problems. One action small business owners can take: According to Will Samson, one action a small business owner should take is to make a list dividing what they can control and what they can't—this simple exercise brings clarity, reduces overwhelm, and empowers focused, intentional decision-making. Do you have 2 minutes every Friday? Sign up to the Weekly Leadership Email. It's free and we can help you to maximize your time. Enjoyed the podcast? Please leave a review on iTunes or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey.
Send us a textEver wondered what really sets apart a CEO, CFO, and COO? In this episode, we break down the unique roles, responsibilities, and skill sets that define each of these top executive positions. Whether you're an aspiring leader, entrepreneur, or just curious about how companies operate at the highest level, this episode gives you the inside scoop on who does what in the C-suite—and why it matters. Tune in to discover how these roles collaborate, where their duties overlap, and what it takes to rise to the top of the corporate ladder!هل تساءلت يومًا ما هو الفرق الحقيقي بين الرئيس التنفيذي والمدير المالي ومدير العمليات؟ في هذه الحلقة، نشرح الأدوار والمسؤوليات والمهارات الفريدة التي تميز كل منصب من هذه المناصب العليا. سواء كنت قائدًا طموحًا، أو رائد أعمال، أو فقط مهتمًا بكيفية إدارة الشركات على أعلى المستويات، ستجد في هذه الحلقة كل ما تحتاج معرفته عن من يفعل ماذا في الإدارة العليا ولماذا هذا مهم. استمع لتكتشف كيف يتعاون هؤلاء القادة، وأين تتداخل مهامهم، وما الذي يتطلبه الأمر لتصبح في قمة الهرم الإداري! Support the showSupport the Podcast on:https://www.paypal.com/paypalme/okuwatly?locale.x=en_UShttps://www.buymeacoffee.com/MaBa3refSubscribe to Maba3ref Newsletter:https://maba3refbranching.beehiiv.com/Connect with Maba3ref Podcast:https://www.instagram.com/maba3refbyomarConnect on TIKTOK:https://www.tiktok.com/@okuwatly
How do you grow your business and your reputation without faking it?In this episode, Bill sits down with Ramon Ray, entrepreneur, speaker, and author, to explore how authentic visibility fuels business growth. From meeting the President to selling three companies and pivoting during a pandemic, Ramon shares real stories about showing up, adding value, and becoming your own best brand asset. Whether you're building your first business or reinventing your voice, Ramon offers a masterclass in connection, resilience, and personal branding that actually works.Ramon Ray is a five-time entrepreneur, best-selling author, and global keynote speaker known for his infectious energy and deeply human approach to business. He's the founder of ZoneofGenius.com and has interviewed everyone from President Obama to the founders of major brands. Ramon's mission? To help entrepreneurs build not just successful businesses, but joyful lives.Topics explored in this episode:(08:10) Meeting the PresidentMeeting the President wasn't a fluke, it was the result of years of showing up and serving with integrity.Visibility follows value. Recognition happens when you're focused on impact, not status.(18:00) Lessons from Selling Three CompaniesAn exit doesn't have to be massive to be meaningful. Even modest acquisitions can be life-changing if they align with your goals.Reinvention is part of the entrepreneurial cycle. Each sale opened new creative and professional doors.(29:45) The Power of Personal BrandHow do you become a ‘celebrity' CEO? Ramon shares his take on visibility, trust, and being the brand without being fake. Brand is resilience. Ramon's reputation and authenticity made it easier to pivot to new avenues because people already trusted him.(39:10) Nobody Wants BoringIt's okay to tweak your content depending on your audience. The key is to stay engaging.Show up where you're wanted. Look for strategic opportunities that align with your voice and values.(45:40) Best Way to Build Your Unique VoiceUse social media as a low-stakes way to develop and express your personal brand.Don't hide behind the company logo, add to it with your personality. Thanks to Ramon Ray for being on the show!Connect with Ramon on LinkedIn: https://www.linkedin.com/in/ramonraysmallbiz/Learn more about his work: ZoneofGenius.comGet his book: The Celebrity CEO: How Entrepreneurs Can Thrive by Building a Community and a Strong Personal Brand - https://a.co/d/aeJ0eQmBill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGallBill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching,...
Our guest in this episode is Yakov Kofner, founder of C-Suite Counsel and publisher of FSI Digital Transformation Weekly. Yakov brings over two decades of hands-on experience in digital transformation across the financial services and insurance sectors. His background spans leadership roles at Gartner, Oliver Wyman, MasterCard, Bridgewater Associates, American Express, and McKinsey, as well as deep involvement in startups, operational leadership, and strategic advisory. In this conversation, we examine the key lessons Yakov has drawn from driving and advising on digital transformation initiatives—focusing on what has enabled lasting change, where transformation efforts commonly stall, and how financial institutions can better align innovation with business outcomes. https://csuitecounsel.com/ https://fsidigitalweekly.substack.com/
What separates effective leaders from those who stall out? In this episode of Behind The Numbers With Dave Bookbinder, we explore the answer with leadership strategist Liz Weber—author, speaker, and founder of Weber Business Services. Liz unpacks the core ideas from her latest book, Something Needs to Change Around Here: The Five Stages to Leveraging Your Leadership. She breaks down the leadership development journey, from “doing” the work to effectively “leading” others—and why most people get stuck in stage two. If you've ever struggled with delegation, role clarity, or stepping back to truly lead, this conversation offers a clear roadmap forward. Dave and Liz also explore: The most common leadership transition traps Why succession planning isn't about family—it's about fit The critical role of organizational culture in developing talent How self-awareness and strategy combine to drive performance Whether you're a business owner, advisor, or aspiring leader, you'll walk away with practical insights you can apply immediately. About Our Guest: Liz has been named a Top Leadership Influencer by LeadersHum, a Top HR Influencer to Watch by HR Exchange Network, and a Top HR Influencer by BambooHR. She is one of fewer than 100 people in the U.S. to hold both the Certified Speaking Professional (CSP) and Certified Management Consultant (CMC) designations; the highest earned designations in two different professions. As the President of Weber Business Services, LLC, a management consulting, training, and speaking firm, Liz provides strategic and succession planning, executive coaching, and leadership training to boards, business owners and leadership teams, as well as to associations and government agencies. Liz holds an MBA in International Business and has extensive association leadership experience. She has served six years as a national board director, and three years as a national foundation trustee and as the presidential appointee to the Global Speakers Federation. Liz has supervised business activities in 129 countries and has presented in over 20 countries. In addition to writing more than ten leadership books, and her monthly Leadership Insights blog, Liz posts to social media daily. Liz was also named one of 2025 Top 30 Global Gurus for Leadership along with Simon Sinek and John Maxwell. So, when Liz Weber talks, her clients listen. Liz is an advisor to boards, owners, and C-Suite teams. She's a leadership, strategic and succession planning consultant, author, and speaker. About the Host: Dave Bookbinder is known as an expert in business valuation and he is the person that business owners and entrepreneurs reach out to when they need to know what their most important assets are worth. Known as a collaborative adviser, Dave has served thousands of client companies of all sizes and industries. Dave is the author of two #1 best-selling books about the impact of human capital (PEOPLE!) on the valuation of a business enterprise called The NEW ROI: Return On Individuals & The NEW ROI: Going Behind The Numbers. He's on a mission to change the conversation about how the accounting world recognizes the value of people's contributions to a business enterprise, and to quantify what every CEO on the planet claims: “Our people are this company's most valuable asset.” Dave's book, A Valuation Toolbox for Business Owners and Their Advisors: Things Every Business Owner Should Know, was recognized as a top new release in Business and Valuation and is designed to provide practical insights and tools to help understand what really drives business value, how to prepare for an exit, and just make better decisions. He's also the host of the highly rated Behind The Numbers With Dave Bookbinder business podcast which is enjoyed in more than 100 countries.
In this second part of our resiliency deep dive, Bob ‘n Joyce take a close look at MIT Sloan's latest take on what makes a culture truly resilient. Do we agree with their insights? Mostly. But spoiler alert: we still like our list better. We break down the key conditions MIT Sloan says drive resiliency and stack them up against our lived experience in the trenches of culture work. The result? A thoughtful, and at times feisty, side-by-side review. Here's a taste of what they recommend: • Flexible work schedules that actually work • Skill-based approaches to culture change (not more slogans) • Turning skeptics into champions • Learning from mistakes—really • Letting employees shape their own roles • Prioritizing honesty and psychological safety We wrap with a call to action: What's your resiliency playbook? Come on in, grab a snack, and let's keep it real.
Send us a textCorporate life gave Marissa Rodriguez a title but not the freedom she craved. After a sudden layoff in 2015, she chose a different path that led her to build a powerful eCommerce consulting business, generate over $100 million in client revenue, and eventually relocate to Greece. In this episode, Marissa shares her journey from fashion retail to direct to consumer strategy, offering practical insights for founders navigating the noisy world of online business. She breaks down why paid traffic and email marketing still outperform trends, why founders must treat eCommerce as its own business model, and how personal agency is the ultimate success metric. You'll also hear how a solo trip sparked deep transformation, how to build scalable systems without full time staff, and why betting on yourself is always worth it. This conversation is part strategy, part mindset, and a full masterclass in designing a life and business that actually work.Key Notes:The real math behind eCommerce success: traffic, conversion, and retentionWhy social virality is not a business strategy—and what to do insteadHow Greece became Marissa's home and expanded her vision of successThe power of solitude, surrender, and betting on yourselfReframing eCommerce as a trade and a path to peace, not just profitWhat founders get wrong when shifting from retail to online salesWhy talent strategy in eCommerce is everything—and how solopreneurs can scaleThe future Marissa is building: peace, purpose, and a global entrepreneur communityConnect with Marissa Rodriguez:Website: https://throughexperience.comAbout Page: https://throughexperience.com/aboutInstagram: @throughexperienceofficialFacebook: Through ExperienceLinkedIn (Marissa Rodriguez): https://www.linkedin.com/in/marissa-rodriguez-6192b327Keep up with more content from Aggie and Cristy here: Facebook: Empowered Women Leaders Instagram: @badass_women_in_business LinkedIn: ProveHer - Badass Women in Business Website: Badasswomeninbusinesspodcast.com Athena: athenaac.com
In this episode, Mark A. Griffin, founder of IHN HR, speaks with Ben Conner, of Conner Insurance. Ben is an experienced benefits consultant and advocate for cost-effective, high-quality healthcare solutions. Together, they explore how Christian organizations can better steward their healthcare spending by leveraging the leadership of their C-suite team. Podcast Overview: In the current economic landscape, healthcare benefits can be one of the largest and most unpredictable costs for organizations. Unfortunately, many leadership teams approach healthcare management passively, leaving critical decisions solely in the hands of third-party vendors. But what if your C-suite could lead the charge toward better care and smarter spending? In this episode, Mark and Ben discuss how Christian employers can honor their people and their mission by being proactive, strategic, and collaborative in managing healthcare costs — all while maintaining a Christ-centered approach to employee care. Meet Our Guest: Ben Conner Ben Conner is a seasoned consultant helping employers across the country design health benefit strategies that prioritize both quality care and financial stewardship. With over 20 years of experience in benefits consulting and a passion for serving faith-based organizations, Ben empowers leadership teams to reclaim control over their healthcare plans through innovative, data-driven strategies. Connect with Ben: Ben Conner LinkedIn Key Discussion Topics: Ensuring Collaboration Between HR & Accounting and Finance Ben explains why aligning HR with accounting and finance is critical. Too often, departments work in silos, leading to missed opportunities for creative solutions. Takeaway: When HR, finance, and senior leadership collaborate intentionally, organizations gain visibility into both the human and financial impacts of healthcare decisions. Prioritizing the Quality of Healthcare vs. Cost Focusing only on cost often results in lower-quality care for employees. Ben shares ways to identify plans that deliver better outcomes, not just cheaper premiums. Takeaway: Organizations must redefine success — not just spending less, but providing better health outcomes at a sustainable cost. Creating Processes to Hold leaders Accountable (Developing Scorecards) Ben introduces the concept of developing leadership scorecards that track healthcare spending, employee satisfaction, and provider performance. Takeaway: Accountability mechanisms like scorecards ensure that the leadership team remains actively engaged, making healthcare benefits a continual area of improvement rather than a once-a-year discussion. Why This Matters for Faith-Driven Organizations As stewards of the resources God has entrusted, Christian leaders are called to approach all areas of business with excellence and integrity — including how they care for employees through healthcare benefits. By involving the C-suite in healthcare leadership, organizations can make decisions that honor both fiscal responsibility and the dignity of their people. Call to Action Concerned about your organization's as-is HR programs? The benefits of having a trusted partner guide you and your team to excellence are invaluable. Contact us today. You and your employees will be glad you did. Rise with us by implementing our high-performance remote human-resource programs to help find great people! E-mail us here. Mark A. Griffin is president and founder of IHN HR. Connect with him on LinkedIn and Twitter.
The Brutal Truth about B2B Sales & Selling - The show focuses on Hacking the Sales Process
Check out https://www.brevitypitch.com/ - HOW AI SOLVES THE SALES PRACTICE PROBLEM Here is a FAQ Video on the Courses: https://youtu.be/0F7imrzjXWs Here is a deep dive into which course is best for you: https://youtu.be/JM_jgS8M-iU https://www.b2bRevenue.com - Get Your Free E-Book on How Companies make Decisions. FAQ: 1 YEAR ACCESS, PAY MONTHLY OR ANNUALLY NOT A SUBSCRIPTION OFFICE HOURS EVERY OTHER WEEK VIA ZOOM. 1 HOUR GROUP Q&A. UNLIMITED 1-ON-1'S ARE FREE AS LONG AS THEY CAN BE SHARED IN THE COURSE. 1-ON-1 ARE FULL ACCESS ON DAY ONE - NOTHING IS GATED OR TIME RELEASED. ALL CONTENT IS VIDEO BASED AND SELF PACED I RECOMMEND TAKE COURSE ONCE WITHOUT NOTES OR APPLYING IT SO YOU UNDERSTAND THE BIG PICTURE FIRST. THEN TAKE AND APPLY IT STEP BY STEP. YOU START WHEN YOU WANT AND GO AS FAST OR SLOW AS NEEDED. Email me additional questions: briangburns@me.com — SAMPLE EMAIL TO EXPENSE THE COURSE MGR, I have been listening to the brutal truth about sales podcast for X months and it speaks to the issues we face. They currently offer a course that includes video instruction, group Q&A and One-on-One coaching. I'm committed to my own personal development and would like your help in expensing the course. It would pay for itself if I closed only one new deal of $X value. Please let me know by Friday if I can move forward with this 1 year course. Thanks, ME Here are some student interviews from the courses: ———————————————————————————————————— Audible 30 day Free Trial: http://www.audibletrial.com/BrutalTruth
Join ILTA's WWL (Women Who Lead) as they dive into the successes, struggles, and strategies for women in the C-Suite.
Send us a textIn this insightful episode, Ray, founder of the content agency DSLX, shares how she built a thriving business by leveraging her personal brand, combining creativity with authenticity, and staying ahead in a rapidly changing content landscape. From agency beginnings to launching her own team, Ray offers actionable strategies on how personal passions and thoughtful outreach can set you apart in today's saturated freelance market.Key Topics Covered:Why your LinkedIn page should be treated like your business homepage.How hobbies like yoga, reading, and volleyball naturally attract aligned clients.Using personal branding to authentically connect and build long-term relationships.Gained broad experience and niche clarity through agency work.Transitioned into freelancing and then launched DSLX, a content marketing agency.What DSLX looks for in freelancers: authentic writing voice, willingness to learn, and strong personal brand presence.How a well-written intro email can make or break your application.The new age of backlinking: how to drive traffic to your LinkedIn with podcasts, newsletters, and even Instagram.Emphasizing credibility and consistency across platforms to boost your personal brand visibility.Ray advocates for more kindness and understanding, especially in conversations around AI, automation, and job shifts.Encourages creatives to stay flexible, informed, and connected.About the Guest:Ray Slater Berry is the founder and director of DSLX, a creator-first digital marketing agency for SaaS brands and their C-Suite. Ray's been in content marketing for 10+ years, and has worked in-house for various large brands before building his own agency. dslx is on a mission to empower all minority creators to do what they love and embrace who they are along the wWelcome to the Savvy Scribe Podcast, I'm so glad you're here! Before we start the show, if you're interested, we have a free Facebook group called "Savvy Nurse Writer Community"I appreciate you following me and listening today. I would LOVE for you to subscribe: ITUNESAnd if you love it, can I ask for a
Peloton's Programs get a major update for better functionality and accessibility. Exciting changes in Peloton's leadership team with the addition of two new C-Suite members. Tech enhancements for an improved user experience, including the ability to search Programs & Collections and share your Strength+ workout plan. Gotham FC's owner is revealed as Peloton's former Head of Global Marketing. Chase Sapphire announces a hefty annual fee increase. Ally Love celebrates her baby(?) shower in style! Peloton instructors, including Ben Alldis, Jess King, and Robin Arzon, make waves at Cannes Lions. Bob Harper throws down a challenge to Denis Morton. Kirsten Ferguson dishes on prioritization in her interview with TheManual.com. Tunde steps into the spotlight in Glamour South Africa. Becs Gentry withdraws from the Grandma Marathon. The latest artist series celebrates the incredible Cynthia Erivo. Check out the Top 5 recommended Peloton classes handpicked by our community. Andy Speer releases a new Strength+ Program designed to elevate your fitness game. Callie Gullickson returns to her epic Bike Bootcamps. Erik Jager challenges members with an intense 120-Minute Power Zone Endurance Ride. Peloton birthday shoutouts this week include Selena Samuela (6/22), Andy Speer (6/23), Denis Morton (6/23), and Katie Wang (6/25). Subscribe, listen, and share your thoughts! Got questions or comments? Drop us a message—we love hearing from our listeners. Learn more about your ad choices. Visit megaphone.fm/adchoices
This week on That Entrepreneur Show, we're thrilled to welcome a true force in the business world, Donald Thompson. With over 25 years of experience, Donald is an award-winning entrepreneur, a sought-after executive coach, and a trailblazer in strategic leadership and cultural transformation. He's here to share the secrets behind his rapid revenue growth and the cultivation of high-performing teams.In this powerful episode, Donald unveils his playbook for lifelong success, tackling critical topics like:Becoming a powerhouse C-Suite executive and his journey to CEO of TDM.The art of cultivating healthy workplace culture and fostering effective employee engagement.His insights into inclusive leadership and why Diversity, Equity, and Inclusion (DEI) are crucial, not just personally, but for business success.How to promote psychological and physical safety for organizational success, and what he's most proud of as a leader.Navigating DEI backlash and noise, and what to say to someone who wants to do the right thing but isn't sure how.Whether you're an aspiring entrepreneur or a seasoned executive, Donald's wealth of knowledge and real-world strategies will equip you to build a thriving business and lead with unparalleled impact. Don't miss this masterclass in modern leadership! He also dives into these areas and more:Link goals to emotional triggersLeverage your own superpowerHow to cultivate a true relationshipNot vanity metrics - a real network Leveraging free offers from leaders Empathy v economicsSupport the showWant the freebie from our guest? Question for our guest or Vincent? Want to become a guest or show partner? Email Danica at PodcastsByLanci@gmail.com.Show Partners:Coming Alive Podcast Production: www.comingalivepodcastproduction.comJohn Ford's Empathy Card Set and App: https://www.empathyset.com/ Music Credits: Copyright Free Music from Adventure by MusicbyAden.
In this episode of the Drop In CEO podcast Eric Allen, the Chief Sales Officer for Balance Aesthetics and Wellness, shares his journey from humble beginnings at Mitsubishi Motors to becoming a seasoned C-Suite leader. He discusses the essence of strategic planning, execution, and sticking to goals, emphasizing the importance of understanding business processes from the ground up. Eric also touches on the personal values instilled in him by his single mother, his passion for chess, and the significance of fostering original leadership. Tune in to gain valuable leadership insights from Eric's experiences and thought-provoking perspectives. Episode Highlights: 04:19 The Importance of Ground-Level Experience 09:34 From Tactical Expert to Strategic Leader 17:00 Eric's Success Formula for Excellence 21:17 Eric’s insights on Chess, Community, and Calm Eric Allen is a dynamic business leader known for driving rapid growth through operational excellence and visionary leadership. Beginning his career at Mitsubishi Motors, Eric honed his expertise in Lean management and has since led teams at Astral Brands, Jimerson Enterprises, and Balanced Aesthetics + Wellness. As a COO, he champions execution, team collaboration, and customer-centric innovation. Eric thrives on coaching others to exceed expectations and embraces technology to unlock new revenue opportunities and improve efficiency. His leadership style inspires high performance in fast-paced environments. Eric brings deep expertise in business development, operations, strategy, and scalable growth solutions. Connect with Eric Allen: LinkedIn: www.linkedin.com/in/eric-allen-mba-93270174 Company Website: balancedaestheticsmedspa.com For More Insights from The Drop In CEO:
Former CIA station chief Ralph Goff returns to analyze the actions, likely outcomes, and fearmongering surrounding the escalating conflict between Israel and Iran. Regime change. World War 3. Tucker vs Cruz. Iranian civil war. America's role. With decades of experience running covert operations across the Middle East and beyond, Goff gives us a grounded assessment of the strategic risks and geopolitical implications as Israel pushes the Iranian regime closer to the brink of collapse. Ralph Goff is a 35-year veteran of the CIA and a 6-time station chief who served in Europe, the Middle East, and Central and South Asia. He also served as Chief of CIA's National Resources Division, working extensively with “C Suite” level US private sector executives in the financial, banking, and security sectors. Today he is a risk management consultant and contributor for The Cipher Brief. Subscribe to Hold These Truths on Apple, Spotify, and YouTube Follow Dan Crenshaw on IG, X, and Facebook
In this episode of Let's Talk Global Business, trailblazers Vinita Bali and Dr. Sandhya Karp explore breaking systemic barriers, redefining success, and creating inclusive cultures that elevate talent—regardless of gender. Listen now and be inspired by women who lead authentically.
What if your obsession with “getting it right” is actually making everything harder?In this short solo episode, Bill unpacks why leaders often resist simplicity, even when the evidence shows that simpler rhythms like daily huddles and weekly meetings drive better execution. He shares a cautionary tale of a team that struggled to implement Scaling Up habits because they were too focused on customizing and controlling every detail. The lesson? Stop overcomplicating. Embrace ease.Topics explored in this episode:(00:05) Easy Isn't Lazy*Why simplifying operations is a mark of strong leadership; not weakness or laziness.(01:10) A Team That Overcomplicated Everything*A client's resistance to basic practices like daily huddles and weekly meetings derailed their growth.(02:45) The Cost of Not Trusting the Process*Each team member wanted to “get it right” their own way, which led to silos, stalled execution, and no progress on quarterly priorities.(04:15) The Cure for Overthinking*How great leaders build predictable rhythms and make execution feel frictionless.(05:25) The Case for Easy*From customer experience to vendor and team interactions, ease is the ultimate scaling advantage.Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGallBill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today's episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts.Subscribe via Spotify: https://spoti.fi/3PGhWPJSubscribe via Apple Podcasts: https://apple.co/3PKe00uBill on Facebook: https://www.facebook.com/billgall/ Bill on Twitter/X: https://x.com/billgall
An award-winning business leader and speaker shares her journey of uncovering years of childhood trauma through scientific modalities like epigenetics, neuroplasticity, and decades of therapy. Daria Burke's childhood growing up under the shadow of an absent father and a mother debilitated by drug addiction was marked by neglect and poverty. Despite these fractured beginnings, she forges a triumphant path out of Detroit and into fashion's C-Suite. After ten years of therapy, she believes her healing journey is complete.When she discovers a photograph of the car accident that she believes altered the course of her early life, Burke is forced to confront the parts of her childhood she had avoided. This discovery sparks a four-year immersion into neuroplasticity, epigenetics, the impact of adverse childhood experiences on early brain development, and ultimately, why some of us remain stuck in past trauma while others experience post-traumatic growth. She dives headfirst into an exploration of her trauma, grappling with the enduring grip of the past on the present and the mind's influence over the body.Burke's lyrical account of a life lived with courage and intention offers an empathetic and hard-won perspective on the nature versus nurture debate and the power of acceptance. Part memoir, part methodology, it is a fearless rallying cry inspiring us to excavate and examine the stories that define our lives. Ultimately, the narratives that we craft with our own hands are the only ones that matter.Become a supporter of this podcast: https://www.spreaker.com/podcast/arroe-collins-unplugged-totally-uncut--994165/support.
What if the key to thriving as a millionaire in today's world isn't more hustle, but deeper alignment? Are you leading your business with soul, or stuck in outdated strategies that no longer serve you? In this episode I sit down with Kim Woods, to talk about what it takes to truly thrive as a millionaire in the new era, blending business strategy with intuition and soul alignment. She is New Era Millionaire Maker and her mission is to help you live your soul mission and usher you into the New Era. Kim combines her 25+ years of C-Suite business growth strategies with the ancient wisdom of astrology to align business owners with their soul mission and break outdated success paradigms. We explore what the "new era" really means, how old ways of operating are shifting, and ways you can harness both masculine and feminine energies for real growth. We also share insights from Kim's new book and discuss why finding and leaning into your own intuitive success signature is such a game-changer for leaders and entrepreneurs. Our conversation is filled with fun stories, practical wisdom, and examples on how to make decisions, connect with your mission, and let go of outdated paradigms. We talk through the importance of knowing, liking, and trusting yourself first, along with practical ways to bring these ideas into your business and life. There's real value in understanding your unique energy signature, which Kim explains with her signature quiz and a peek into her holistic approach. Ready to learn more about your own signature and step boldly into your next level? Grab Kim's book, take the quiz, and connect with us. Let us know your signature and join the conversation—your most aligned version is waiting! "It always starts with you." - Kim Woods In this episode, we explore: Defining and embracing the "new era" Blending feminine and masculine energies Individual alignment with soul mission Unique, signature-based approaches to success Distinguishing from outdated business paradigms Links: https://www.kimwoods.com/ https://www.kimwoods.com/podcast/ Ready to get out of the day-to-day operations of your business? A SOL (Strategy + Operations Leader) is the missing link between your vision and results that aren't dependent on you! Certify your existing right-hand or get support in hiring the right person: https://www.strategicopsinstitute.com/sol Looking to go deeper and learn how to scale your business sustainably? SIMPLIFY TO SCALE will help you to reclaim your time, increase your impact and profit, and simplify your business as you scale to multiple-7 figures and beyond so you finally get to enjoy the success you worked so hard to achieve. Find out more at: https://www.leanoutmethod.com/scale Ready to become a strategic leader who understands how to balance sustainable and scalable growth with operational efficiency? Join our SOL Collective, an elite and private community for Business Strategists and Operational Leaders who advise and support founders in scaling their businesses. Learn more at https://www.strategicopsinstitute.com/collective Have questions? Want to explore partnering together to scale your business? Connect with me on my personal Instagram @cristagrasso or LinkedIn and let's start a conversation. If you loved this episode, please help us spread the word and reach more business owners like you by leaving a 5-star rating and review. Hit subscribe to be the first to listen to new episodes each Tuesday.
He grew up in a small Iowa town and wasn't even sure he'd go to college. But that changed one day after stocking shelves at Hy-Vee, and led Chris on an amazing career journey that combined his curiosity and tech savvy with his endless appetite for learning and growth. The Fortra Executive Chairman sits down with Kathy & Dardy to offer why being a vulnerable and transparent leader resonates, and he shares why he took on the role of Mayor of Medicine Lake.Connect with Versique
Welcome to RIMScast. Your host is Justin Smulison, Business Content Manager at RIMS, the Risk and Insurance Management Society. Justin interviews Chris Reilly about his insurance career and how you came to join and lead Link USA. They also cover RISKWORLD 2025 and the DE&I Studio, where Chris was on a panel. Chris talks about how he volunteered for the DE&I initiative at Amwins and how it has grown over the years. Chris does not believe the current anti-DE&I rhetoric will continue for long, in light of the existing Title VII and EEOC protecting employees and applicants against employment discrimination. Chris believes organizations know what is right, and that they will do better with a strong DE&I program in place, reducing reliance on EPLI coverage. The conversation concludes with information about Link USA's upcoming events. Listen to learn more about supporting Diversity, Equity, & Inclusion efforts in your organization. Key Takeaways: [:01] About RIMS and RIMScast. [:17] About this episode of RIMScast. Our topic is inclusivity in risk management and we will be joined by Chris Reilly, the National Co-Chair of Link USA, and Senior Vice President and National Practice Leader at Amwins Group Benefits. [:45] RIMS-CRMP Workshops! Register by July 1st for the next RIMS-CRMP Virtual Workshop, which will be co-led by Parima. That course will be held on July 8th and 9th. [1:02] The next RIMS-CRMP-FED virtual workshop will be led by Joseph Mayo on July 17th and 18th. Register by July 16th. Links to these courses can be found on the Certification Page of RIMS.org and through this episode's show notes. [1:20] RIMS Virtual Workshops! On June 26th. Pat Saporito will return to present the very popular new course, “Generative AI for Risk Management”. [1:32] A link to the full schedule of virtual workshops can be found on the RIMS.org/education and RIMS.org/education/online-learning pages. A link is also in this episode's notes. [1:43] Starting on July 16th, James Lam will host a six-module course, the RIMS-CRO Certificate in Advanced Enterprise Risk Management. This is a bi-weekly course that will run through Wednesday, September 24th. A link to last week's episode about it is in this episode's notes. [2:04] Registration closes on July 9th. A link is in this episode's notes. [2:09] Mark your calendars for November 17th and 18th for the RIMS ERM Conference 2025 in Seattle, Washington. The agenda is being built. Soon, we will distribute a Call for Nominations for the ERM Award of Distinction. I'll update this episode's show notes when that link is ready. [2:32] Think about your organization's ERM program or one that you know of, and how it has generated value. We will have more on that in the coming weeks. [2:40] On with the show! It's June 2025. It is Pride Month and RIMScast and RIMS are dedicated to fostering an environment where individuals from all backgrounds feel valued, respected, and empowered. We'll dive into the real meanings of words and initiatives; words like inclusivity. [3:01] Joining me today to delve into those terms is Chris Reilly, the National Co-Chair of Link USA. Link is the LGBTQ+ Insurance Network. Chris is also the Senior Vice President and National Practice Leader at Amwins's Group Benefits. [3:17] We will discuss the state of diversity, equity, and inclusion in insurance and risk management, how the pendulum has swung, and what risk professionals and employers need to know about a landscape that may or may not be changing as much as you think. [3:35] Interview! Chris Reilly, welcome to RIMScast! [3:42] It's Pride Month. For Chris, it's a great time to be celebrating oneself and celebrating with the community. He says there's no reason not to celebrate 12 months of the year. [4:14] Chris Reilly has had a 30-plus-year insurance career. His dad and grandfather had an agency. His father offered him a job right out of college. Chris thought he'd step up in a year or two, but he's still doing it 30-plus years later. It's a great career. He loves the industry. [4:47] The first part of Chris's years he spent in the Property and Casualty world as a commercial broker, most of those years with Aon. He jumped to the wholesale side when he joined Amwins in 2000. [5:05] Chris is on the employee benefits side, providing group benefit programs to companies through broker partners. [5:13] About five or six years ago, Amwins created internal DEI programs. Chris immediately volunteered to join the National Council at Amwins to participate in and help build those programs. He worked on a committee centered on making the workplace intentionally inclusive. [5:54] Chris served on that committee for two years. In the process, he came across Link, which was in the UK. Chris and a colleague convinced Link to bring it to the U.S., which they did in 2021. Four years later, Link has expanded into Los Angeles, Chicago, New York City, and Atlanta. [6:18] Link restructured this year with a national board for a national presence. Link kicked off Pride Month with a national virtual event. It had a great turnout. Chris is excited to continue to lead Link and help support the LGBTQ+ community and its allies in the insurance industry. [7:04] Chris notes that the insurance industry is still known to be a very conservative industry but from 30 years ago to today, there has been a big difference in inclusivity. There's constant evolution and change. We can always continue to do things better. [7:23] Chis says everybody is striving to do things better. That's why Diversity, Equity, and Inclusion programs became so important for all industries. Justin says that saying the words Diversity, Equity, and Inclusion instead of DEI provokes thought about their meaning and impact. [8:21] Chris agrees; when we say with intention, Diversity, Equity, and Inclusion with intention, it's just better. Don't we all want to be included? Inclusion is an endearing word. Let's all come to the table. We need to be more intentional about the words. [9:19] Chris Reilly attended RISKWORLD 2025 for the first time and was at the DE&I Studio. There were speakers and panels. Chris represented Link USA to talk about who they are, what they do, and their mission for the LGBTQ+ community in the insurance industry. [10:21] Chris served on a panel where Link, the National African American Insurance Association, the Asian American Insurance Network, the Latin American Insurance Agency Networks, and the Association of Professional Insurance Women were represented. [10:43] The organizations work to make sure the insurance industry continues to be a diverse, inclusive, and equitable industry. They support each other and continue to press the message of Diversity, Equity, and Inclusion. They raise their voices for the common good of every employee. [11:17] Leaders from all of those organizations have been guests on RIMScast, with Chris Reilly and Link being the fifth organization represented. If more organizations are created, Justin will include them on the show. [11:37] Chris brings decades of experience in the trenches to his role on Link. [12:02] Justin says we're hearing a lot of anti-DEI rhetoric. Chris says a lot of it is noise. People are throwing things against the wall to see what sticks. In most C-Suites, smart leaders seek legal advice. If they haven't been doing anything illegal, there isn't much they need to change. [13:01] Companies that feed into the noise end up hurting their employees which can hurt their bottom line in the long term. [13:27] Companies need to cut through the noise and make sure that they know what's true and what's not true. They need to focus on continuing to do what they've been doing that has been working. [13:55] Chris thinks that a company scaling back its DEI initiative hurts its reputation. When they scale back, the employees feel it first. If employees don't feel good in the workplace about the culture that has been developed for employees, that impacts the work and the output. [14:34] Eventually, that can hit outside the walls of the insurance company. Insurance isn't a direct-to-consumer product so this industry doesn't get impacted in quite the same way as a retail store. [15:06] Plug Time! The very first RIMS Texas Regional Conference will be held from August 4th through the 6th in San Antonio at the Henry B. González Convention Center. Public Registration is open. [15:17] Hotel cut-off for the discounted rate is available through July 7th. The full Conference Agenda is now live, so you can start planning your experience. Don't miss the post-conference workshop, the RIMS-CRMP Exam Prep Course, available onsite. [15:33] This event is open to any RIMS Chapter member. If you are local to the area, you might consider becoming a RIMS member today, so that you can get all the benefits and begin networking with your new RIMS Texas peers. Links are in this episode's show notes. [15:48] You can also visit the Events Page of RIMS.org for more information. We look forward to seeing you in Texas! [15:56] Just a month later, we will be up North for the RIMS Canada Conference 2025, from September 14th through 17th in Calgary. Registration is open. Visit RIMSCanadaConference.CA and lock in favorable rates. We look forward to seeing you in Calgary! [16:15] On October 1st through the 3rd, the RIMS Western Regional Conference will be held in North San Jose at the Santa Clara Marriott. The agenda is live. It looks fantastic! Visit RIMSWesternRegional.com and register today. [16:31] Let's Return to Our Interview with Chris Reilly of Link! [16:50] There's no such thing as illegal DE&I! There is no legal framework about whether a company does DE&I or not. Companies decided that having a more diverse, equitable, and inclusive workforce was good for business. [17:30] There have been studies that show that when a company has a strong DE&I policy, it outperforms its competitors that don't by nearly 20%. Teams that are more diverse and inclusive outperform homogeneous groups by nearly 80%. [17:57] When you have a diversity of people; when you include people of different backgrounds in thought and education, you get more diverse thoughts and you can create better outcomes as a result. [18:15] This concept of illegal DE&I is thrown up there to create confusion and get people worrying about what they're doing. [18:51] Employment Practices Liability Insurance (EPLI) is what companies would buy if they have a sexual harassment suit, a discrimination suit, or a wrongful termination suit. Employers take this coverage to protect themselves from that. [19:25] Whether they have EPLI coverage or not, before the term “illegal DE&I,” nobody was concerned about it. They all felt that they had the proper policies and best practices in place to prevent employment practices claims. [19:43] If there were this rash of claims suddenly happening, maybe it's not “illegal DE&I” but you're not doing it right. Fix the problem so that it doesn't become an issue. [19:59] What companies are seeing is that their policies and best practices have been working, so there's not a problem. If companies start believing that they shouldn't have DE&I programs, that will embolden individuals to be bigots, racists, harassers, and bullies at work. [20:25] If that happens, you will get employment practices claims. [20:30] Justin feels that we are seeing uninclusive and bullying expressions more now on social media than when he was hired at RIMS eight years ago. [20:36] Chris thinks that the world has changed and the narrative has changed and people feel like they're emboldened to bring out those negative personality traits in themselves for some reason. [20:50] Chris recently talked to a company where the CEO addressed the employees, to tell them that bigotry, harassment, and hatred have no place, and will have no place in the company. [21:16] He told them the company was built with a culture that respects everybody, that is about fairness and integrity, working together, and creating inclusive and collaborative teams, to create the best outcomes they can for the company and its consumers. [21:32] He said they are going to keep doing what they're doing because everything's going just fine. He said if we start trying to tinker with the DE&I programs, that will inevitably create problems and deteriorate the great work that you have been doing. [21:53] What's the ROI on DE&I? It's hard to quantify. When your employees are happy, they're doing good work, they're being productive, and the company is successful, that comes in part from the investment of time, energy, and money put into Diversity, Equity, & Inclusion programs. [22:08] You can try to tie ROI to some of the Diversity, Equity, and Inclusion programs when you talk about EPLI, Directors & Officers, and E&O insurance. If you don't have good practices, what you will have is employment practices liability claims around discrimination and harassment. [23:01] HR will have to deal with the HR issues of employees, potentially defending a lawsuit. If they don't have these coverages in place, those defence costs can get expensive. You might have to settle a suit, which can cost more money. It's a ripple effect. [23:27] With more claims, the premiums of these policies will go up. So, if you're not following best practices and have to start paying out claims and higher premiums to defend yourself against these claims, those are financial factors to consider in the ROI of doing the right thing. [23:51] Plug Time! Let me tell you about the Spencer Educational Foundation. Spencer's goal to help build a talent pipeline of risk management and insurance professionals is achieved, in part, by its collaboration with risk management and insurance educators across the U.S. and Canada. [24:31] Since 2010, Spencer has awarded over $3.3 million in General Grants to support over 130 student-centred experiential learning initiatives at universities and RMI non-profits. Spencer's 2026 application process is now open through July 30th, 2025. [24:31] General Grant awardees are typically notified at the end of October. [24:35] Spencer's Risk Manager on Campus Program offers grants of up to $5,000 to universities and colleges in the United States and Canada to host a practicing risk manager on their campus for a one-to-three-day residency. [24:49] The Risk Manager on Campus program has been praised by both universities and risk managers as a rewarding educational experience for students and a chance to give back to the profession. The application deadline for 2026 is June 30th, 2025. Check the link in the notes. [25:08] Visit SpencerEd.org for more information. [25:12] Let's Return to the Conclusion of My Interview with Chris Reilly! [25:34] The pendulum has swung one way. Chris thinks that it will swing back as smarter and calmer minds prevail, in the end. Organization leaders know what's right and wrong. Once the noise calms down, people will realize that we already have things in place to protect everybody. [26:14] We already have Title VII and the EEOC in place. I have told people that with all that's being said, no laws have changed. Title VII is in place and the EEOC is still there to enforce it. If there were crazy problems with this, Title VII and the EEOC would already be addressing it. [26:44] Chris believes the pendulum will swing back to the center sooner rather than later. Executive orders and attempting to change laws are not going to sit well. There are already protections in place to prohibit employment discrimination. [27:13] Chris is the National Chair of Link USA. A couple of days after this episode, there will be the New York City Link-Up Networking Happy Hour, Pride Edition. That's going to be in Manhattan on the Avenue. [27:33] On June 26th, in Los Angeles, there will be a Pride Movie Night and Networking Mixer at the Alamo Drafthouse Cinema. Chris says these events are always fun. Link tries to create personal connections between the LGBTQ+ Community and its allies. [28:04] We're all doing the same thing, feeling the same pressures, working in the insurance industry, and wanting connection. Some people work at companies that may not have anybody else like them in their firm. They're looking for connections within the LGBTQ+ community. [28:28] Link is heavily supported by its allies. They couldn't fight the fight without the allies. The events are about bringing people together in a fun way and ultimately, networking in the industry. People connect and build business relationships and develop businesses, as well. [28:55] We've got a link to Link in this episode's notes. [28:58] Chris, it's been a real pleasure to speak with you. I'm glad we're having this dialogue. I hope to see you at RISKWORLD 2026 and the Diversity, Equity, & Inclusion Studio. [29:21] Special thanks again to Chris Reilly of Link, the LGBTQ+ Insurance Network. Links to the events that we mentioned and to Link's website are in this episode's show notes. [29:34] RIMS has a Diversity, Equity, & Inclusion Council and page. You can visit it on RIMS.org, through the Community section, and the link in this episode's show notes. [29:49] Plug Time! You can sponsor a RIMScast episode for this, our weekly show, or a dedicated episode. Links to sponsored episodes are in the show notes. [30:17] RIMScast has a global audience of risk and insurance professionals, legal professionals, students, business leaders, C-Suite executives, and more. Let's collaborate and help you reach them! Contact pd@rims.org for more information. [30:35] Become a RIMS member and get access to the tools, thought leadership, and network you need to succeed. Visit RIMS.org/membership or email membershipdept@RIMS.org for more information. [30:53] Risk Knowledge is the RIMS searchable content library that provides relevant information for today's risk professionals. Materials include RIMS executive reports, survey findings, contributed articles, industry research, benchmarking data, and more. [31:09] For the best reporting on the profession of risk management, read Risk Management Magazine at RMMagazine.com. It is written and published by the best minds in risk management. [31:23] Justin Smulison is the Business Content Manager at RIMS. You can email Justin at Content@RIMS.org. [31:31] Thank you all for your continued support and engagement on social media channels! We appreciate all your kind words. Listen every week! Stay safe! Links: RIMS Diversity Equity Inclusion Council Link (LGBTQ+ Insurance Network) Link USA Events in New York City and Los Angeles RIMS Texas Regional 2025 — August 3‒5 | Registration now open. RIMS Canada 2025 — Sept. 14‒17 | Registration now open! RIMS Western Regional — Oct 1‒3 | Bay Area, California | Registration now open! RIMS-Certified Risk Management Professional (RIMS-CRMP) RISK PAC | RIMS Advocacy RIMS Risk Management magazine RIMS Now The Strategic and Enterprise Risk Center Spencer Education Foundation — General Grants 2026 — Application Deadline July 30, 2025 Spencer's Risk Manager on Campus — Application Deadline June 30, 2025 RIMS ERM Conference 2025 — Nov 17‒18 in Seattle! [Save the Date!] RIMS-CRO Certificate in Advanced Enterprise Risk Management — Featuring Instructor James Lam! Register by July 7. | Bi-weekly course begins July 16. RIMS Webinars: RIMS.org/Webinars Upcoming RIMS-CRMP Prep Virtual Workshops: RIMS-CRMP Exam Prep Virtual Workshop — July 8‒9, 2025 | Presented by RIMS and PARIMA RIMS-CRMP-FED Exam Prep Virtual Workshop — July 17‒18 Full RIMS-CRMP Prep Course Schedule “Generative AI for Risk Management” | June 26 | Instructor: Pat Saporito See the full calendar of RIMS Virtual Workshops RIMS-CRMP Prep Workshops Related RIMScast Episodes: “James Lam on ERM, Strategy, and the Modern CRO” “Live from RISKWORLD 2025” “Thoughts and IDEAs on Inclusivity with Michael Bach” “The Strengths of DE&I Initiatives with Lilian Vanvieldt-Gray of Alliant Insurance Services” “LAAIA Atlanta Chapter President Jose Aponte” “Equality and the Risk Profession with Elisa Stampf” Sponsored RIMScast Episodes: “The New Reality of Risk Engineering: From Code Compliance to Resilience” | Sponsored by AXA XL (New!) “Change Management: AI's Role in Loss Control and Property Insurance” | Sponsored by Global Risk Consultants, a TÜV SÜD Company “Demystifying Multinational Fronting Insurance Programs” | Sponsored by Zurich “Understanding Third-Party Litigation Funding” | Sponsored by Zurich “What Risk Managers Can Learn From School Shootings” | Sponsored by Merrill Herzog “Simplifying the Challenges of OSHA Recordkeeping” | Sponsored by Medcor “Risk Management in a Changing World: A Deep Dive into AXA's 2024 Future Risks Report” | Sponsored by AXA XL “How Insurance Builds Resilience Against An Active Assailant Attack” | Sponsored by Merrill Herzog “Third-Party and Cyber Risk Management Tips” | Sponsored by Alliant “RMIS Innovation with Archer” | Sponsored by Archer “Navigating Commercial Property Risks with Captives” | Sponsored by Zurich “Breaking Down Silos: AXA XL's New Approach to Casualty Insurance” | Sponsored by AXA XL “Weathering Today's Property Claims Management Challenges” | Sponsored by AXA XL “Storm Prep 2024: The Growing Impact of Convective Storms and Hail” | Sponsored by Global Risk Consultants, a TÜV SÜD Company “Partnering Against Cyberrisk” | Sponsored by AXA XL “Harnessing the Power of Data and Analytics for Effective Risk Management” | Sponsored by Marsh “Accident Prevention — The Winning Formula For Construction and Insurance” | Sponsored by Otoos “Platinum Protection: Underwriting and Risk Engineering's Role in Protecting Commercial Properties” | Sponsored by AXA XL “Elevating RMIS — The Archer Way” | Sponsored by Archer RIMS Publications, Content, and Links: RIMS Membership — Whether you are a new member or need to transition, be a part of the global risk management community! RIMS Virtual Workshops On-Demand Webinars RIMS-Certified Risk Management Professional (RIMS-CRMP) RISK PAC | RIMS Advocacy RIMS Strategic & Enterprise Risk Center RIMS-CRMP Stories — Featuring RIMS President Kristen Peed! RIMS Events, Education, and Services: RIMS Risk Maturity Model® Sponsor RIMScast: Contact sales@rims.org or pd@rims.org for more information. Want to Learn More? Keep up with the podcast on RIMS.org, and listen on Spotify and Apple Podcasts. Have a question or suggestion? Email: Content@rims.org. Join the Conversation! Follow @RIMSorg on Facebook, Twitter, and LinkedIn. About our guest: Chris Reilly, National Co-Chair of Link USA | LGBTQ+ Insurance Network, Senior Vice President and National Practice Leader at Amwins Group Benefits Production and engineering provided by Podfly.
Kareen Zahr Walsh is a visionary business strategist, author, and podcaster known as the "Business Healer." With nearly two decades of experience she helps C-Suite leaders turn their vision into action, often achieving 10x returns. Kareen empowers entrepreneurs to align their inner business goals with external impact, believing that growth starts with who you need to become as a leader. CONNECT WITH HER https://heykareen.com/ Subscribe to this channel now! https://www.youtube.com/user/lunidelouis/?sub_confirmation=1 ---------------------------------------------------- Join our exclusive Facebook group @ https://www.facebook.com/groups/339709559955223 --------------------------------------------------- Looking for accountability to do your morning routine -- join us tomorrow morning, it's FREE: https://bestmorningroutineever.com/ -----------------------------------------------------
She's an entrepreneur who has led her company to a fair amount of success. After recently hitting a roadblock, she's hired new talent and is looking to position her company for continued growth. Host Muriel Wilkins coaches her through how to adjust her leadership to keep pace with her growing business.
In this episode of the Drop In CEO podcast Adam Malone, leadership consultant, discusses the importance of trust dynamics within teams, leadership challenges in scaling organizations, and Malone's transition from corporate leadership to consulting. With a focus on empathy, authenticity, and performance, Malone emphasizes the significance of developing a fabric of trust to navigate challenges and drive organizational success. This episode provides valuable insights for C-Suite leaders and growing businesses on enhancing leadership capabilities, managing global teams, and fostering trust within teams. Episode Highlights: 03:29 The Importance of Trust in Leadership 06:26 Transitioning from Technical to Leadership Roles 13:06 Building Trust Across Time Zones 21:55 Empathy and Authenticity in Leadership Adam Malone is a leadership coach and consultant with a mission to help high-performing leaders build resilient, cohesive teams. After a 20-year corporate career—including 17 years rising from analyst to VP at a Fortune 500 company—he left in 2024 to focus on what truly matters: sustained high performance. Adam works with leadership teams and mid-level managers to identify hidden barriers to success, unlocking the grit, tenacity, and resilience needed to thrive under pressure. His approach goes beyond traditional leadership training, equipping organizations to cultivate strong, sustainable cultures built to last—no matter what challenges arise. Connect with Adam Malone: Linkedin: https://www.linkedin.com/in/adam-malone-a9100ba/ For More Insights from The Drop In CEO:
In this episode of the Drop In CEO podcast Erika Yocom shares her experiences transitioning from a VA to a business partner and eventually the CEO of Audivita Studios. She discusses the importance of high-quality audio production, the role of AI in the industry, and maintaining authenticity and transparency as key leadership traits. This episode provides valuable insights for C-Suite leaders on navigating business challenges, leveraging technology, and fostering a positive work environment. Episode Highlights: 04:48 The Growth and Success of Audivita Studios 07:48 Challenges and Learnings as a CEO 16:18 The Future Vision for Audivita Studios Erika Yocom is the Chief Executive Officer of Audivita Studios, where she blends strategic vision with operational excellence to lead a team dedicated to crafting exceptional audio experiences. With a rich background spanning corporate leadership and entrepreneurship, she brings deep expertise in operations, business development, and team building. Erica thrives where creativity meets strategy, ensuring Audivita stays at the forefront of the audio entertainment industry. Under her leadership, the studio produces compelling audiobooks and podcasts that inspire and engage audiences worldwide. Passionate about storytelling and innovation, Erica is committed to empowering teams and connecting voices to the world through audio. Connect with Erika Yocom: Company Website: audivita.com Linkedin: https://www.linkedin.com/in/mischaz/ For More Insights from The Drop In CEO:
The Suite Spot was live at the 2025 NYU IHIF conference last week, covering the event to bring hoteliers exclusive content and insight on the most prevalent topics and trends in the hospitality industry currently. Tune in now to get the pulse on how investors, owners, hoteliers, and guests are feeling about the industry and where they see it heading in 2025 and beyond as Suite Spot host, Ryan Embree, shares the 2025 NYU IHIF key takeaways. Welcome to Suite Spot, where hoteliers check in, and we check out what's trending in hotel marketing. I'm your host, Ryan Embree. Hello everyone. Ryan Embree here with the Suite Spot. We are back here at our Travel Media Group headquarters in Maitland, Florida. Fresh off an incredible 2025 NYU IHIF. Uh, the conference theme was engagement drives returns. There was a ton of engagement. It was everything as advertised. And more. 2200 delegates, 400 plus investors, 20% of those being new investors. Almost every single brand, uh, major hospitality brand represented there, uh, with C-Suite leadership. It was an incredible couple days up in New York City. It was our first time covering the event. We got some incredible, amazing footage, exclusive interviews and insights, uh, and we're gonna share it all with you today. So, uh, thank you for joining me here on the Suite Spot for our five key takeaways. Uh, like I said, it was just an incredible couple days up in New York and really gave some perspective on how hotels are performing almost at the midway point of 2025, and what we have to look forward to. And that's really kind of my first takeaway, uh, is, you know, is is it really as bad as advertised out there? You know, one of the key sessions and, um, interviews that we spoke to was STR President, Amanda Het, uh, who, who really, uh, her message to the, the crowd out there in New York was, um, really don't read into the headlines as much as, uh, it's being said. Uh, you know, o obviously there are some, some, uh, outside major factors that are having some impact on our industry and, uh, will continue to impact the industry. But really year over year, there isn't too much of a difference there. Um, international travel did dip, uh, but there is a, a lot of, uh, positive sentiment that that seems to be returning. And hopefully in the future, those bookings will, will return here. 'cause that's obviously a major, major part of our, uh, domestic, uh, hospitality inventory and demand. Um, obviously there's also a lot of dependence on what market you're in, right? Amanda shared some incredible insights in our interviews of which markets are performing really, really well. She was talking about, um, San Francisco being one of those, uh, markets that little bit slower to recover last year. We've seen some headlines there, uh, but it seems to be, uh, really popping this year in 2025 up in the northeast. Some major bumps in New Orleans, obviously with the Super Bowl, uh, will continue to have to watch it, those big events as people can con continue to prioritize travel. But there is this bifurcation of demand between segments right now, and I think that speaks to maybe those headlines that of, of what's happening, um, tariffs, inflation, things of that nature, really impacting, uh, the economy and lower, um, lower middle class. Uh, maybe they are, uh, keeping their tight, their wallets a little bit tighter this year as far as travel goes, but the luxury, the ultra luxury segments are really, uh, enjoying those thousand dollar rates as we, we talked about, um, earlier in the year. Um, they're continuing to see growth. They're continuing to see, uh, incredible demand for their product, um, which is, which is fantastic. Now, hopefully, again, we can get a little bit, uh, more clarity and what our economic situation looks like so that people continue to prioritize travel. Um, but really, again, it, it's, it's not, it might not be as bad as it's made out to be right now.
Executive alignment is the secret weapon behind great startup products—but most founders and tech leaders don't know how to achieve it. In this episode, Tamara Adlin shares decades of insights from startup consulting, UX leadership, and coaching C-suite dysfunction to reveal the real reasons product teams get stuck—and how to get them unstuck.If you've struggled with shifting goals, internal chaos, or last-minute changes from leadership, this episode gives you actionable frameworks and fresh language to clarify direction and calm the storm. Tamara's “five executive conversations” model helps early stage companies achieve startup team alignment, avoid building the wrong thing, and ship with confidence.You'll learn how to stop launching your organizational design by accident, create product personas that actually influence decisions, and prevent leadership chaos from derailing your product vision. This is more than UX design—this is startup survival strategy. Whether you're in product management, part of a chaotic team, or leading a transformation effort, this conversation will give you tools and clarity to help your team align and thrive.Timestamps (21:18)0:00 – Welcome & Tamara Adlin's background in UX and startups1:40 – Who Tamara helps today and why alignment is evolving4:00 – Introducing “tornadoes” that destroy products6:10 – What executive alignment really means and how to achieve it8:30 – The 5 critical conversations every team must have11:00 – Personas redefined for decision-making13:30 – Conway's Law, product chaos & why startups fail15:00 – Why we end up “launching the org chart”17:00 – UX, mobile-first thinking, and real-world product impact19:30 – Preventing failure through alignment and shared understanding20:30 – Where to connect with Tamara (LinkedIn, podcast, Never Search Alone)#ExecutiveAlignment #TamaraAdlin #StartupConsulting #UXDesign #ProductManagement#TeamAlignment #CorporateUnderpants #Personas #ConwaysLaw #CLevelCoaching#StartupLeadership #EarlyStageStartups #LeadershipAlignment #TechPodcastTo check out the YouTube (video podcast), visit: https://www.youtube.com/@drchrisloomdphdDisclaimer: Not advice. Educational purposes only. Not an endorsement for or against. Results not vetted. Views of the guests do not represent those of the host or show. Click here to join PodMatch (the "AirBNB" of Podcasting): https://www.joinpodmatch.com/drchrisloomdphdWe couldn't do it without the support of our listeners. To help support the show:CashApp- https://cash.app/$drchrisloomdphdVenmo- https://account.venmo.com/u/Chris-Loo-4Spotify- https://podcasters.spotify.com/pod/show/christopher-loo/supportBuy Me a Coffee- https://www.buymeacoffee.com/chrisJxClick here to schedule a 1-on-1 private coaching call: https://www.drchrisloomdphd.com/book-onlineClick here to check out our bookstore, e-courses, and workshops: https://www.drchrisloomdphd.com/shopClick here to purchase my books on Amazon: https://amzn.to/2PaQn4pFor audiobooks, visit: https://www.audible.com/author/Christopher-H-Loo-MD-PhD/B07WFKBG1FFollow our YouTube channel: https://www.youtube.com/chL1357Follow us on Twitter: https://www.twitter.com/drchrisloomdphdFollow us on Instagram: https://www.instagram.com/thereal_drchrislooFollow our Blog: https://www.drchrisloomdphd.com/blogFollow the podcast on Spotify: https://open.spotify.com/show/3NkM6US7cjsiAYTBjWGdx6?si=1da9d0a17be14d18Subscribe to our Substack newsletter: https://substack.com/@drchrisloomdphd1Subscribe to our Medium newsletter: https://medium.com/@drchrisloomdphdSubscribe to our LinkedIn newsletter: https://www.linkedin.com/build-relation/newsletter-follow?entityUrn=6992935013231071233Subscribe to our email list: https://financial-freedom-podcast-with-dr-loo.kit.com/Thank you to all of our sponsors and advertisers that help support the show!Financial Freedom for Physicians, Copyright 2025
What makes an in-person event truly unforgettable and value-packed for the attendees?In this episode, Bill sits down with Eric Rozenberg to explore how the best companies use live meetings to create culture, drive alignment, and build momentum. Eric shares insights from producing events for Fortune 500 companies and global brands, and explains how thoughtful, strategic meetings aren't a luxury, but a very important growth tool. If you're wondering whether to gather your team in person this year, this episode will help you make the call.Eric Rozenberg is an international event strategist, author of Before It's Too Late, and founder of Event Business Formula. With more than two decades of experience creating events across six continents, Eric teaches leaders how to design live experiences that actually move the needle.Topics explored in this episode:(06:00) The Real ROI of In-Person EventsWhy meetings and conferences aren't just about the content.The power of shared physical space to build trust and alignment(15:30) Avoiding the “Event as Expense” MindsetHow to justify and structure meetings so they deliver real business valueTime spent with the right people is where the true business magic happens(25:00) From Tactical to TransformationalWhat separates logistics-focused events from culture-shaping onesHow to build events that fuel strategic clarity and team momentum(32:00) Leading Through Live ExperiencesWhy your leadership presence matters more in personMindset over Mishaps: When there's a will there's a wayWhen things go wrong, focus on creating memories (37:45) The 7 Steps to a Successful EventMap out the main objectives with the client Then you craft the unique experience around these objectivesThanks to Eric Rozenberg for being on the show!Connect with Eric on LinkedIn:https://www.linkedin.com/in/ericrozenberg/Learn more about his work:https://eventbusinessformula.com/Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGallBill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today's episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts.Subscribe via Spotify:
Succession planning isn't just about ownership or leadership — it's about aligning both.In this episode, Jake Appelman and Matt Godwin of FMI sit down with host Scott Winstead to explore:The evolving landscape of exit strategies.What great looks like — and where firms often get stuck.How to build leadership readiness in advance.Strategies for mitigating financial risk and safeguarding the business.Whether you're years away from transition or actively navigating succession, this conversation offers insights you don't want to miss.
Welcome to RIMScast. Your host is Justin Smulison, Business Content Manager at RIMS, the Risk and Insurance Management Society. Justin interviews James Lam about the evolving role of the CRO since the pandemic, vital competencies for today's CROs, risk appetite frameworks, and a case study of E*Trade and how they succeeded with a strong risk appetite framework. They continue the discussion with an examination of James's upcoming six-module virtual course, the RIMS-CRO Certificate in Advanced Enterprise Risk Management. James concludes with his vision of the future of ERM using AI as an enabling tool. Listen to learn more about successful strategies CROs can apply to their ERM programs. Key Takeaways: [:01] About RIMS and RIMScast. [:17] About this episode of RIMScast. Our guest is one of the great thought leaders in risk management, James Lam. He returns to RIMScast today to talk about ERM and a new bi-weekly virtual course he'll be teaching for RIMS that begins in July. [:48] RIMS-CRMP Workshops! Register by July 1st for the next RIMS-CRMP Virtual Workshop, which will be co-led by Parima. That course will be held on July 8th and 9th. [1:04] The next RIMS-CRMP-FED virtual workshop will be led by Joseph Mayo on July 17th and 18th. Register by July 16th. Links to these courses can be found on the Certification Page of RIMS.org and through this episode's show notes. [1:23] RIMS Webinars! The next RIMS Webinar will be held on June 17th. It will be presented by Origami Risk. It's titled “Strategic Risk Financing in an Unstable Economy: Leveraging Technology for Efficiency and Cost Reduction”. Register today through RIMS.org/Webinars [1:43] RIMS Virtual Workshops! On June 12th, Pat Saporito will host “Managing Data for ERM”, and she will return on June 26th to present the very popular new course, “Generative AI for Risk Management”. [2:00] A link to the full schedule of virtual workshops can be found on the RIMS.org/education and RIMS.org/education/online-learning pages. A link is also in this episode's show notes. [2:12] Mark your calendars for November 17th and 18th for the RIMS ERM Conference 2025 in Seattle, Washington. The agenda is being built. Soon, we will distribute a Call for Nominations for the ERM Award of Distinction. I'll update this episode's show notes when that link is ready. [2:35] Think about your organization's ERM program or one that you know of, and how it has generated value. We will have more on that in the coming weeks. [2:43] On with the show! Our guest today is a risk management trailblazer who is widely considered the world's first Chief Risk Officer. I'm talking about James Lam. [2:54] Starting on July 16th, James will host a six-module course for RIMS, The RIMS-CRO Certificate in Advanced Enterprise Risk Management. It's a bi-weekly course that will run through Wednesday, September 24th. Registration closes on July 9th. [3:14] James is here to discuss and share his ERM philosophies, how the practice has changed in the past five years since he was last on the show, and to give us a preview of what the upcoming course will be like and how it could boost your risk career. [3:31] Interview! James Lam, welcome back to RIMScast! [3:37] James was a guest on RIMScast in the Fall of 2020. We've gone through a lot in the last five years! We've lived through a pandemic, and companies realized the importance of operational resilience and strategic risk management. [4:14] James says today we are facing unprecedented geopolitical risk. We are also facing AI risks and opportunities. Some Chief Risk Officers have stayed relevant and elevated their careers and skills, while others have failed in their organization's ERM programs. [5:01] James tells what may cause a CRO to fail. Applying a “check the box” approach or a compliance approach, without staying relevant with the evolving risk landscape. [5:29] Speaking of successful CROs, James said one CRO he worked with went from being a treasurer reporting to the CFO, to becoming the CRO, then the CFO, and eventually the CEO, all within eight years. [5:58] He and other successful CROs had learned how to add strategic value and be relevant to key decision-makers at the board level and the executive level. [6:15] A key competence is applying risk analytics to quantify and minimize unexpected earnings, helping companies maintain sustainable, predictable profitability. [6:40] Then, evolving that to understanding capital management to optimize capital allocation, dividend policies, and risk transfer strategies, ultimately, applying the same risk analytics to support corporate and business decisions. [7:05] Being able to add strategic value is the most important competence for a Chief Risk Officer today. [7:26] Management and corporate directors are concerned about the unexpected. As CROs, how do we connect our work with things that are the most meaningful to the decision-makers and key internal stakeholders? All boards, CEOs, and CFOs are concerned about earnings. [7:53] Unexpected earnings variance and guidance are things that they are concerned about. CROs can help them with predictable profitability, long-term capital management, and value creation. [8:10] How does a CRO support the leaders' decision-making at the corporate level, where there's M&A or new products, and at the business level, in terms of risk-based pricing and risk transfer decisions? [8:43] James thinks the risk appetite framework is one of the most important processes and capabilities for advanced enterprise risk management. [9:01] Frameworks that don't do well tend to be mostly or entirely qualitative. They tend to be static, maybe updated once a year, with very little change. [9:15] The frameworks that are more strategic and add more value to companies tend to be a combination of quantitative and qualitative. [9:42] Successful risk appetite frameworks also consider risk capacity in terms of capital resources, earnings, and liquidity, relative to our risk management capability and track record. [10:01] Successful risk appetite frameworks look at opportunities. What is the opportunity for profitability, growth, and innovation, relative to risk? If the opportunity is high, then we should be willing to take on more risk. [10:19] Successful risk appetite frameworks tend to be more dynamic in a way that allows the company to reduce risk when it is appropriate but also to take more risk when it is appropriate. [10:31] James says a good risk appetite framework would guide organizations to take more risk, on a selective basis. [10:57] James uses E*Trade as a case study. James was on the board of E*Trade and chaired its risk committee. This case study is in the RIMS CRO Certificate Program in Advanced Enterprise Risk Management. [11:28] James will invite E*Trade's CRO, the head of ERM, and one of the regulators, to provide first-hand experiences and lessons learned. [11:41] James gives examples of how ERM improved E*Trade's business outcomes and profitability. Based on a robust risk appetite framework, E*Trade thought it needed to take more risk in new product innovation and shorten the time to market dramatically. [12:21] Because of that, E*Trade was the first company to offer retail investors the capability to trade stocks and mutual funds on their Apple Watch. It was a very important business opportunity as the Apple Watch was hugely popular. [12:49] This tied into E*Trade's founding as the first internet company to allow retail investors to trade on the internet. It was a proud moment for E*Trade. It shows how a robust ERM program and risk appetite framework can support innovation and business growth. [13:16] In the eight years James was on E*Trade's board until it was sold, its stock went from $8 to $59 a share. It went from B to BBB, from losing money to making money, and from a weak capital position to buying back over $1 billion in stock and offering its first-ever dividend. [13:52] In addition to the E*Trade case study, the course will look into other case studies, good and bad. We will learn from organizations that didn't manage risks effectively and what we could learn from them to prevent that for our organizations. [14:13] We will learn from best-practice companies in the energy and healthcare space. [14:30] Plug Time! The very first RIMS Texas Regional Conference will be held from August 4th through the 6th in San Antonio at the Henry B. González Convention Center. Public Registration is open here. [14:43] Hotel cut-off for the discounted rate is available through July 7th. The full Conference Agenda is now live, so you can start planning your experience. Don't miss the post-conference workshop, the RIMS-CRMP Exam Prep Course, available onsite. [14:59] Any chapter member can attend. Links are in this episode's show notes. [15:14] You can also visit the Events Page of RIMS.org for more information. We look forward to seeing you in Texas! [15:21 Just a month later, we will be up North for the RIMS Canada Conference 2025, from September 14th through 17th in Calgary. Registration opened today. Visit RIMSCanadaConference.CA and lock in favorable rates. We look forward to seeing you there! [15:42] Let's Return to My Interview with James Lam! [16:00] Starting on July 16th, there will be a new course that James is leading. It's the RIMS CRO Certificate Program in Advanced Enterprise Risk Management. If you're listening to this on the week of publication, you've got about a month to register. Registration closes on July 9th. [16:22] James is one of our favorite collaborators! [16:27] James tells what led to the launch of this program. He's very excited to be partnering with RIMS! His motivation for doing this program is that he has worked in risk management for over 40 years. He has been a management consultant working with over 100 companies. [17:10] James has been an eight-time board member, chairing the risk committee, chairing the audit committee, and overseeing risk management, not day-to-day but from a board perspective. [17:22] What James wants to do in this program is to share the lessons he has learned and some of the best practices in a very practical way. He also wants to invite other risk experts to share from their different domains. James has had this idea for over three years. [17:56] He met with the RIMS board members and the Professional Development Team to talk about this. They got an agreement in place, and within a few weeks, they got the outline and the website up. James tells of the team that helped him put it together in bi-weekly meetings. [18:31] The program came together within weeks. The early registrations are above expectations. The market reception has been strong. James says this course will provide an amazing learning experience for the participants. [18:54] It's a six-module, bi-weekly course with four-hour live virtual sessions, from 10 a.m. to 2 p.m. Eastern Time, starting July 16th and running through September 24th. There will also be self-study with James's book, other articles, and research papers. [19:24] We've got the link in this episode's show notes. A brief description of each of the six modules is on the website. Module 4 is The Role of the Chief Risk Officer and Risk Appetite Statement. That's the James Lam wheelhouse! [19:44] The CRO, the risk appetite statement, and ERM will be critical topics. Other important topics are the role of the board, how risk professionals should not only serve the board but also leverage the board, and strategic decision-making. [20:13] Before the pandemic, teaching virtually was not James's favorite method. He enjoys interacting with participants. Since the pandemic, we've all learned how to learn and to teach in a virtual environment. James says we can make it dynamic and interactive, with a lot of sharing. [22:53] James thinks they will get into individualized problem-solving. Participants can highlight challenges or opportunities they're facing. Collectively, the group will help with individualized problem-solving. [21:12] James will bring in guest speakers. He has a strong network of excellent board directors and experts with backgrounds in AI, cybersecurity, and ERM. These include former or current CROs with stories to share. He believes all that will make the program relevant and dynamic. [21:45] Plug Time! Let me tell you about the Spencer Educational Foundation. Spencer's goal to help build a talent pipeline of risk management and insurance professionals is achieved, in part, by its collaboration with risk management and insurance educators across the U.S. and Canada. [22:05] Since 2010, Spencer has awarded over $3.3 million in General Grants to support over 130 student-centered experiential learning initiatives at universities and RMI non-profits. Spencer's 2026 application process is now open through July 30th, 2025. [22:27] General Grant awardees are typically notified at the end of October. Learn more about Spencer's General Grants through the Programs tab of SpencerEd.org. Be sure to check out Spencer's Monthly Virtual Campus. [22:41] On Thursday, June 12th, we will have Reinsurance 101, hosted by Lee Vuu, Founder and President of the MRIA. A link is in this episode's show notes. Register today! [22:53] Let's Conclude Our Interview with James Lam! [23:22] James says the future is bright. AI and risk analytics are going to change our careers and our lives. In the next five years, we're going to see some interesting dynamics with AI and we're going to have some unintended consequences. There will be risks and opportunities. [23:54] For risk professionals, being able to help our organizations and address the risks, whether it's privacy, model risks such as hallucination, or data governance, all those are going to be in our wheelhouse, and we could add a lot of value. [24:11] James thinks AI could create opportunities to enhance enterprise risk management by tapping into structured and unstructured data and help us minimize unexpected earnings variance, optimize capital structure, and support corporate and business-level decisions. [24:47] A basic question that any AI model asks is, “What would an expert do?” What would an expert driver do in terms of an autonomous car? What would an expert doctor do in this specific situation? In risk management, the senior risk professionals and CROs are the experts. [25:12] James says the CROs have an opportunity to design the training data that would train these AI agents. They would have an impact on training these AI agents directly in terms of being part of the feedback loop. [25:32] James is very excited about where ERM is going to be in the next three to five years. AI will become a very important tool. He doesn't think it will replace risk practitioners. [25:49] The expertise, judgment, governance, and perspective that risk practitioners bring to the table will be valuable. AI will be a huge enabler. [26:11] Looking forward 10 years, James asks, using AI, how do we help with scenario planning and scenario analysis? Regarding many of the emerging and disruptive risks that we face today, we don't have a lot of data or models, so scenario analysis is going to be a critical tool. [26:48] The ultimate level of enterprise risk management would be to create a digital twin of our organization's overall risk profile, including our strategic, financial, operational, compliance, and reputational risks, and run scenarios to stress-test that system with AI. That's not far off. [27:25] James, it has been such a pleasure to reconnect with you. I have a great feeling about the RIMS CRO Certificate Program in Advanced Enterprise Risk Management. Remember, everyone, you have until July 9th, 2025, to register. Virtual seats are filling up! Check out the link! [27:43] I have a good feeling that we're going to be hearing more and seeing more from James in 2025 and beyond, here at RIMS. James, we value you very much. That's why you're here! [28:11] Special thanks again to James Lam. Register now for the RIMS CRO Certificate Program in Advanced Enterprise Risk Management. It is a bi-weekly course that starts on July 16th. Virtual seats are filling up fast, so register by July 7th. The link is in this episode's show notes. [28:32] Plug Time! You can sponsor a RIMScast episode for this, our weekly show, or a dedicated episode. Links to sponsored episodes are in the show notes. [29:00] RIMScast has a global audience of risk and insurance professionals, legal professionals, students, business leaders, C-Suite executives, and more. Let's collaborate and help you reach them! Contact pd@rims.org for more information. [29:18] Become a RIMS member and get access to the tools, thought leadership, and network you need to succeed. Visit RIMS.org/membership or email membershipdept@RIMS.org for more information. [29:35] Risk Knowledge is the RIMS searchable content library that provides relevant information for today's risk professionals. Materials include RIMS executive reports, survey findings, contributed articles, industry research, benchmarking data, and more. [29:52] For the best reporting on the profession of risk management, read Risk Management Magazine at RMMagazine.com. It is written and published by the best minds in risk management. [30:06] Justin Smulison is the Business Content Manager at RIMS. You can email Justin at Content@RIMS.org. [30:14] Thank you all for your continued support and engagement on social media channels! We appreciate all your kind words. Listen every week! Stay safe! Links: RIMS-CRO Certificate in Advanced Enterprise Risk Management — Featuring Instructor James Lam! Register by July 7. | Bi-weekly course begins July 16. RIMS Texas Regional 2025 — August 3‒5 | Registration now open. RIMS Canada 2025 — Sept. 14‒17 | Registration now open! RIMS-Certified Risk Management Professional (RIMS-CRMP) RISK PAC | RIMS Advocacy RIMS Risk Management magazine RIMS Now The Strategic and Enterprise Risk Center Spencer Education Foundation — General Grants 2026 — Application Deadline July 30, 2025 Spencer Virtual Campus — Next Course on June 12 RIMS ERM Conference 2025 — Nov 17‒18 in Seattle! [Save the Date!] James Lam & Associates RIMS Webinars: RIMS.org/Webinars “Strategic Risk Financing in an Unstable Economy: Leveraging Technology for Efficiency and Cost Reduction” | Sponsored by Origami Risk | June 17, 2025 Upcoming RIMS-CRMP Prep Virtual Workshops: RIMS-CRMP Exam Prep Virtual Workshop — July 8‒9, 2025 | Presented by RIMS and PARIMA RIMS-CRMP-FED Exam Prep Virtual Workshop — July 17‒18 Full RIMS-CRMP Prep Course Schedule “Managing Data for ERM” | June 12 | Instructor: Pat Saporito “Generative AI for Risk Management” | June 26 | Instructor: Pat Saporito See the full calendar of RIMS Virtual Workshops RIMS-CRMP Prep Workshops Related RIMScast Episodes: “AI Risks and Compliance with Chris Maguire” “RIMS 2025 Risk Manager of the Year, Jennifer Pack” “ERM, Retail, and Risk with Jeff Strege” “Collateral Benefits Of Pre-Mortem Analysis” “ERMotivation with Carrie Frandsen, RIMS-CRMP” “Live from the ERM Conference 2024 in Boston!” Sponsored RIMScast Episodes: “The New Reality of Risk Engineering: From Code Compliance to Resilience” | Sponsored by AXA XL (New!) “Change Management: AI's Role in Loss Control and Property Insurance” | Sponsored by Global Risk Consultants, a TÜV SÜD Company “Demystifying Multinational Fronting Insurance Programs” | Sponsored by Zurich “Understanding Third-Party Litigation Funding” | Sponsored by Zurich “What Risk Managers Can Learn From School Shootings” | Sponsored by Merrill Herzog “Simplifying the Challenges of OSHA Recordkeeping” | Sponsored by Medcor “Risk Management in a Changing World: A Deep Dive into AXA's 2024 Future Risks Report” | Sponsored by AXA XL “How Insurance Builds Resilience Against An Active Assailant Attack” | Sponsored by Merrill Herzog “Third-Party and Cyber Risk Management Tips” | Sponsored by Alliant “RMIS Innovation with Archer” | Sponsored by Archer “Navigating Commercial Property Risks with Captives” | Sponsored by Zurich “Breaking Down Silos: AXA XL's New Approach to Casualty Insurance” | Sponsored by AXA XL “Weathering Today's Property Claims Management Challenges” | Sponsored by AXA XL “Storm Prep 2024: The Growing Impact of Convective Storms and Hail” | Sponsored by Global Risk Consultants, a TÜV SÜD Company “Partnering Against Cyberrisk” | Sponsored by AXA XL “Harnessing the Power of Data and Analytics for Effective Risk Management” | Sponsored by Marsh “Accident Prevention — The Winning Formula For Construction and Insurance” | Sponsored by Otoos “Platinum Protection: Underwriting and Risk Engineering's Role in Protecting Commercial Properties” | Sponsored by AXA XL “Elevating RMIS — The Archer Way” | Sponsored by Archer RIMS Publications, Content, and Links: RIMS Membership — Whether you are a new member or need to transition, be a part of the global risk management community! RIMS Virtual Workshops On-Demand Webinars RIMS-Certified Risk Management Professional (RIMS-CRMP) RISK PAC | RIMS Advocacy RIMS Strategic & Enterprise Risk Center RIMS-CRMP Stories — Featuring RIMS President Kristen Peed! RIMS Events, Education, and Services: RIMS Risk Maturity Model® Sponsor RIMScast: Contact sales@rims.org or pd@rims.org for more information. Want to Learn More? Keep up with the podcast on RIMS.org, and listen on Spotify and Apple Podcasts. Have a question or suggestion? Email: Content@rims.org. Join the Conversation! Follow @RIMSorg on Facebook, Twitter, and LinkedIn. About our guest: James Lam, Founder, James Lam & Associates Production and engineering provided by Podfly.
Amanda Northcutt is a six-time executive with 22+ years of business experience in consulting, start-ups, and marketing strategy. She ditched her high-paying Silicon Valley role a few years ago, seeing creators with so.much potential who simply need a little CEO-level expertise to reach new paradigms of success. Her passion is supporting everyday creators to build generational wealth through recurring revenue. So Amanda co-founded and is now CEO of Level Up Creators and Level Up Creator School, where she shares all her C-Suite secrets with her growing community. Through her podcast, “The Level Up Creators Podcast,” her weekly newsletter, consulting services, and the newly released Level Up Creator School, Amanda and her team of experts empower clients and their businesses into full flourishing. Time with Amanda is like getting validation and a blueprint from one of the kindest and most successful CEOs you'll ever meet. Get ready to take notes from this impressive and grounded strategic thinker as she turns your business anxiety into certainty, strategic chaos to order, and iffy income into predictable paydays.Amanda Northcutt:Website -- https://welevelupcreators.com/Youtube -- https://www.youtube.com/playlist?list=PLNC25uLqZnsldOz2AHSS-JwJ2fj2aN5YZ Podcast -- https://podcasts.apple.com/us/podcast/level-up-creators-podcast/id1708496555 LinkedIn -- https://www.linkedin.com/in/northcuttamanda/Anne Zuckerman! Website -- https://annezuckerman.com/ Website -- https://justwantedtoask.com/Facebook -- https://www.facebook.com/AnneInPinkInstagram -- https://www.instagram.com/annezuckerman/LinkedIn -- https://www.linkedin.com/in/annezuckerman/Bezi Woman -- https://beziwoman.com/ | https://www.beziwoman.shop/two-step-order1591558404525Bezi Bra Discs - Facebook -- https://www.facebook.com/bezibradiscs
In this episode, Bob ‘n Joyce dive into how to create and sustain organizational resiliency—a must-have competency in today's fast-changing business world. We kick things off with a little game we call “learning.” First, we share our personal and professional takes on what makes a workplace truly resilient. Then, in the next episode, we'll check in with the experts at MIT Sloan Management Review to see how our perspectives stack up. Some of the ideas we unpack today: • Getting real about the challenge • Community – We are ‘in this' together • Focusing on excellence and winning • Embracing risk—and yes, learning from failure So grab a snack, pull up a chair, and join the conversation. And hey, we'd love to hear your take on resiliency too.
Welcome back to Just For This. Each week, host Rabbi Liz P.G. Hirsch (she/her) interviews women in leadership about women and leadership. Inspired by the story of Esther, we feature powerful stories of women who stand out in their fields, who have stepped up just for this moment. Our guest this week is Ruth Messinger, Global Ambassador for American Jewish World Service and former Manhattan Borough President. Ruth is also a past recipient of the Dr. Jane Evans “Pursuit of Justice” Award, Women of Reform Judaism's highest honor. We discuss the importance of moral courage when it comes to activism, female leadership within the Jewish world, and the current necessary work on immigration and refugee services. Follow Just For This on instagram: @justforthispodcast
'Every time I interviewed somebody, I said, is there anyone you think I should talk to? And so it had a network effect for me. My network grew with these generous, amazing, thoughtful people.' Writing a novel can be lonely; writing a thesis can be demanding; writing a business book can be a team effort. Charlotte Otter's done all of these, with a side of journalism, and in this week's podcast we talk about the different approach to those genres, and what she learned about structure and community along the way. In her new book 'We Need New Leaders: Mastering reputation management to reshape the C-Suite', Charlotte argues that reputation is a powerful tool of advancement too often overlooked by - or unavailable to - people from underrepresented backgrounds. Which means that communications professionals can play a key role as allies for more equitable business. Listen in for a fresh take on how we can build better business leadership, and how you can write a better business book, too.
This week on All Talk we're back in the C-Suite as we're joined by CEO of the South Sydney Rabbitohs Blake Solly for a yarn.Day Lyte Electrolytes is now available for purchase. Use code 'dribblers' for 10% off your order here: https://www.begoodhealth.com.au4 Pines, a brewery born in Manly and enjoyed everywhere. Check out their new merch range now available here: https://4pinesbeer.com.au/Neds. Whatever you bet on, Take it to the Neds Level. Visit: https://www.neds.com.au/Swyftx. Trade with your mates and score $30 of Bitcoin for you and $30 for them. Offer valid until 19th June 2025. Visit the link for details https://swyftx.com/au/refer-a-friend/Grumpy Coffee, everything to turn your frown upside down. Use code "HSP" for 10% off your order this week here: https://grumpycoffee.com.au/Super LeagueLawyer To Sports AdministratorRussell CroweRelationship With Other CEOsMoving To Allianz StadiumJamie HumphreysWayne BennettMurray & Trell Pre-Season InjuriesAlboNew NRL TeamsNRL CoachingSalary CapGalvin SituationTrell's Media BanLeaving RedfernWorld Of New MediaSeason LengthNRL DrawCurrent State Of The Game Hosted on Acast. See acast.com/privacy for more information.
In this episode of the Drop In CEO podcast Ryan Carey, CEO of BetterOn, a company that helps leaders build authentic video presence. Ryan shares his journey from being on YouTube's early team to founding BetterOn, emphasizing the importance of self-awareness and authentic connection in leadership. He discusses the transformative power of video presence and how it can enhance professional influence and personal confidence. Deb and Ryan also delve into the process of self-reflection, the psychological impact of seeing oneself on camera, and the broader implications for corporate and personal growth. This insightful conversation offers valuable guidance for C-Suite leaders and entrepreneurs looking to elevate their communication skills and connect more effectively with their audiences. Episode Highlights: 02:44 Ryan's Journey with YouTube 05:00 The Birth of BetterOn 07:10 The Power of Authentic Presence 11:17 Transformative Client Stories 22:24 The Importance of Professional Presence Ryan Carey is the CEO behind BetterOn, a company dedicated to helping leaders and professionals build authentic presence on video, in person, and across workplaces. A pioneer in the video space, he was one of YouTube’s earliest team members, witnessing firsthand the platform’s explosive growth and transformative power. After his own journey as a YouTube content creator, Ryan launched BetterOn in 2014, combining his unique insights into video with a mission to elevate workplace communication. Forward thinking companies like Google, IBM, Deloitte, and Red Hat use BetterOn to invest in their high potential people. Connect with Ryan Carey: Company Website: www.betteron.com Ryan’s Linkedin: https://www.linkedin.com/in/ryancarey/ For More Insights from The Drop In CEO:
Melissa emphasizes the importance of human interaction in the dining experience, the role of continuous improvement, and the integration of sustainability practices. Sid and Melissa also discuss the evolving expectations of consumers for values-driven brands and the necessity for businesses to adapt their physical spaces to meet these demands.Welcome to Elevating Brick and Mortar. A podcast about how operations and facilities drive brand performance.On today's episode, we talk with Melissa Ng, SVP of Design and Construction at CAVA. CAVA is a Mediterranean fast casual restaurant chain with locations across the United States. Cava is owned by the publicly traded Cava Group.GUEST:Melissa Ng is SVP of Design & Construction at Cava Grill, and oversees the growth and evolution of Cava's portfolio through new restaurant builds, a conversion program, and design innovation projects. Prior to that, she was Head of Design & Construction for Blink Fitness, when the Brand was growing via new Corporate and Franchise locations, as well as enhancing their Digital Offering to members. From 2012 to 2018, Melissa held various roles at Chipotle Mexican Grill, including Retail Design Director overseeing the Development Lab. During that time, her team created 3 new Restaurant Prototypes, and executed pilot projects to support the company's Digital Ordering Channels. Earlier in her career, Melissa oversaw Corporate Workplace design at TD Bank Group, and designed Flagship stores for the Victoria's Secret Pink Brand. Melissa has a background in Architecture and holds a BA from Cornell University.TIMESTAMPS00:31 - About CAVA01:06 - Melissa's journey04:38 - CAVA's mission21:00 - How to ensure consistency19:11 - Reacting to high consumer expectations30:37 - ESG practices37:25 - About Project Soul41:12 - Find Melissa Ng on LinkedInSPONSOR:ServiceChannel brings you peace of mind through peak facilities performance.Rest easy knowing your locations are:Offering the best possible guest experienceLiving up to brand standardsOperating with minimal downtimeServiceChannel partners with more than 500 leading brands globally to provide visibility across operations, the flexibility to grow and adapt to consumer expectations, and accelerated performance from their asset fleet and service providers.LINKS:Connect with Melissa on LinkedInConnect with Sid Shetty on LinkedinCheck out the ServiceChannel Website
Every decisive leader you and I admire isn't fearless. They're value-aligned and action-oriented. In this episode, we'll unpack how to make clear, confident decisions by anchoring into who you are and who you're becoming.You'll hear about C-Suite leaders who delayed key decisions like hiring, restructuring, or funding strategy, and as a result, lost months of momentum, team trust, and in some cases, over a million dollars in missed revenue. And what shifted when they stopped chasing perfection and started making decisions that aligned with purpose.If you're overanalyzing every move or fearing failure, this episode will show you how real leadership is built. Through value-driven choices and bold, imperfect action.
In complex industries like aerospace, defense, and manufacturing, there's a dangerous disconnect between the boardroom and the factory floor. Executives focus on margins, growth, and shareholder value—but the employees making daily decisions often don't understand how their work impacts the bottom line. Why? Because no one ever taught them. In this episode of The Aerospace Executive Podcast, Dr. Kevin Koharki, former investment banker and now finance professor at Purdue University, explains how companies can unlock massive performance gains by teaching finance fundamentals to their workforce. From engineers and sales teams to HR and operations, when employees understand financial strategy - how cash flow works, what drives ROI, how margin impacts decisions - they become smarter, more aligned, and more effective. Kevin shares how he's helped Fortune 100 companies, private equity-backed aerospace firms, and industrial organizations build a culture of financial literacy that transforms performance from the ground up. You'll learn: Why frontline employees often don't understand P&L ownership The ROI of teaching finance basics across the organization Why most corporate leaders don't know how to read financial statements The difference between academic finance and real-world business acumen How financial education improves decision-making, culture, and cash flow If you're leading a complex organization and want to align your teams around financial outcomes, this episode is for you. Guest Bio Kevin Koharki MBA, PhD is the founder of CAE Consulting, LLC. He consults with, advises, and provides keynote speeches for some of the world's largest firms (e.g., Fortune 100) across various industries such as aerospace and defense, banking, insurance, distribution, manufacturing, law firms, among others. He specializes in developing employees' and Executives' financial acumen so they understand and can communicate the financial value of their work, optimizing CEOs' capital allocation priorities across their respective organizations. In doing so, clients benefit from enhanced organizational trust, culture, and performance. Kevin is an expert financial analyst who has analyzed hundreds of firms over a 20-year career (including as an M&A analyst). In addition, he has taught financial statement analysis at the Executive, Masters, and Undergraduate levels for 15 years at Top 50 universities. He can be reached at kevin.koharki@caecoach.org, www.caecoach.org, https://www.linkedin.com/in/kevinkoharki/, or (765) 637 – 3206 About Your Host Craig Picken is an Executive Recruiter, writer, speaker and ICF Trained Executive Coach. He is focused on recruiting senior-level leadership, sales, and operations executives in the aviation and aerospace industry. His clients include premier OEMs, aircraft operators, leasing/financial organizations, and Maintenance/Repair/Overhaul (MRO) providers and since 2008, he has personally concluded more than 400 executive-level searches in a variety of disciplines. Craig is the ONLY industry executive recruiter who has professionally flown airplanes, sold airplanes, and successfully run a P&L in the aviation industry. His professional career started with a passion for airplanes. After eight years' experience as a decorated Naval Flight Officer – with more than 100 combat missions, 2,000 hours of flight time, and 325 aircraft carrier landings – Craig sought challenges in business aviation, where he spent more than 7 years in sales with both Gulfstream Aircraft and Bombardier Business Aircraft. Craig is also a sought-after industry speaker who has presented at Corporate Jet Investor, International Aviation Women's Association, and SOCAL Aviation Association. Check out this episode on our website, Apple Podcasts, or Spotify, and don't forget to leave a review if you like what you heard. Your review feeds the algorithm so our show reaches more people. Thank you!
What if working harder is actually a lie that's making your business worse?In this episode, Bill shares a story of a billion-dollar company brought to its knees by a CEO who hustled too hard. What once starts as ambition can quickly turn into micromanagement and business confusion. Bill breaks down why hustle culture is a lie, what it's really costing you, and how to shift out of this chaotic mode and into something much more sustainable. Topics explored in this episode:(0:15) The Billion-Dollar Crashout*The story of an ad tech CEO who lost 90% of company value by trying to do everything.*Why over-involvement, scattered priorities, and non-stop hustle backfired.(3:50) The Myth of More ‘Hustle' *Hustle culture is a lie!!!(6:10) It's Time to Shift Out of the HustleGet Clear: Define a breakthrough BHAG and long-term strategy.Build the Culture: Hire well, clarify roles, coach continuously.Execute Intentionally: Prioritize, track key metrics, and meet with rhythm.Get a Life: Really make conscious time for what's important to you.(9:00) Integration Over Sacrifice*It's all connected: You bring your life into work, and work into life. *Create a system that supports both.Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGallBill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today's episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts.Subscribe via Spotify: https://spoti.fi/3PGhWPJSubscribe via Apple Podcasts: https://apple.co/3PKe00uBill on Facebook: https://www.facebook.com/billgall/ Bill on Twitter/X: https://x.com/billgall
Send us a textDr. Doug MacKie has over 30 years of experience as an organisational and business psychologist and executive coach working in the UK, Europe, and Australasia. He specialises in sustainability leadership, high-performance teams, and developing leadership within purposeful organisations. Through his consulting work, he has helped identify and accelerate the development of ethical leadership and team capability in CEO's, C-Suite executives, and MDs within many of the top 100 companies in the UK and Australia. He is the author of the definitive guide to Strength-Based Leadership Coaching in Organisations (2016) and is a co-editor of The Practitioners Handbook of Team Coaching (2019). He has recently established the Centre for Climate Change Leadership in Organisations and is the editor of the Handbook on this topic, published in 2023.A Few Quotes From This Episode“There is a significant gap between the scale and impact of anthropogenic climate change and the capacity of contemporary leadership to address those issues.”“We need to decouple economic growth from environmental degradation.”“We're not good at long-term thinking as a species.”Resources Mentioned in This Episode Book: Handbook of Climate Change Leadership in Organisations by MacKie (25AFLY2 will get listeners 20% off the handbook)Book: Lead for the Planet by AndreBook: Earth for All by Dixon-Decleve et al Book: Climate Change by Hulme Book: Ethical Leadership: A Primer by McManus,R.M. et alBook: The Sustainability Mindset Principles by RimanoczyAbout The International Leadership Association (ILA)The ILA was created in 1999 to bring together professionals interested in studying, practicing, and teaching leadership. Plan for Prague - October 15-18, 2025!About Scott J. AllenWebsiteWeekly Newsletter: Practical Wisdom for LeadersMy Approach to HostingThe views of my guests do not constitute "truth." Nor do they reflect my personal views in some instances. However, they are views to consider, and I hope they help you clarify your perspective. Nothing can replace your reflection, research, and exploration of the topic. ♻️ Please share with others and follow/subscribe to the podcast!⭐️ Please leave a review on Apple, Spotify, or your platform of choice.➡️ Follow me on LinkedIn for more on leadership, communication, and tech.
Based in Nashville, TN, ABREO is an outplacement and executive transition services firm born out of the Executive Education communities at Harvard, Wharton, and Stanford. We support CHROs and CLOs when it matters the most: in high-risk exit scenarios at the C-Suite, President, and Director levels. Elisabeth Constantin, M.A., M.Ed., began her professional journey in […]
On this episode, host Sima Vasa talks to Ania Rodriguez, CEO and Founder of JourneyTrack and Chairwoman of the Board at Key Lime Interactive. Ania shares her founder journey from launching a UX consulting firm to building a venture-backed SaaS company in the emerging category of journey management. With a clear-eyed view of the differences between UX and CX, she explains how aligning with executive-level metrics creates staying power — and why data integration, category creation and capital strategy all matter when shifting from services to product. Key Takeaways: (02:12) Ania's background combines engineering, people and systems for innovation. (08:09) UX focuses on micro journeys while CX strategy operates at higher levels. (09:36) CX covers the full customer relationship, from awareness to advocacy. (11:15) C-suite now cares about CX, tying it to business outcomes and metrics. (12:36) CXPA is more strategic than most UX organizations. (15:30) Journey management tools connect insights to actions using integrations. (17:42) Journey management surfaces insights faster. (19:03) Time to first value is a crucial metric for SaaS adoption and success. (22:03) Knowing your financials and finding a niche are vital for entrepreneurs. Resources Mentioned: JourneyTrack | Website Key Lime Interactive | Website Thanks for listening to the Data Gurus podcast, brought to you by Infinity Squared. If you enjoyed this episode, please leave a 5-star review to help get the word out about the show, and be sure to subscribe so you never miss another insightful conversation. #Analytics #MA #Data #Strategy #Innovation #Acquisitions #MRX #Restech
After we hit “stop” on our last episode, Tight Ship or Jazz Band?, we realized the conversation wasn't over. The tension between discipline and flexibility kept tugging at us — and stirred up a few stories (and laughs) we hadn't yet shared. So we're back, diving deeper into the power and pitfalls of routine, the magic of improvisation, and why finding that balance matters more than ever in today's workplace. In this follow-up episode, Bob ‘n Joyce: • Unpack why some habits feel safe but may be limiting innovation • Talk about real-life moments when “flugidity” made all the difference • Explore how leaders can create cultures that flex without falling apart • Challenge listeners to reexamine what structure they're clinging to — and why Whether you're running a tight ship or playing in a jazz band, this encore conversation is for anyone trying to lead with more ease, creativity, and courage.
Would you give up your CEO title to pursue your purpose? He did. In this episode, Jimmy Burgess, former CEO of Berkshire Hathaway HomeServices Beach Properties of Florida and one of Inman's most-read contributors, returns to Stay Paid to share: ✅ Why he walked away from a prestigious CEO position ✅ How he defines real leadership ✅ The metaphor that changed how he views business and growth ✅ What agents must focus on in today's market ✅ His plan to help 1 million agents close a deal Whether you're feeling stuck, burnt out, or unsure of your purpose, this episode will help you realign and reenergize.
His leadership role requires him to co-lead a project with someone he finds challenging to work with. With clashing styles and unclear roles, their partnership feels anything but collaborative. Host Muriel Wilkins coaches him through the root of the power struggle, and guides him toward a more intentional co-leadership path.
Jess Lindgren is a longtime C-Suite assistant, and host of the Ask an Assistant podcast. In this Ask an Assistant spotlight episode, Jess answers a question about one on one meeting frequency and format.Show Notes -> leaderassistant.com/326--In-person meeting planning can be a lot to manage. That's where TROOP Planner comes in. TROOP Planner is built to make life easier for busy assistants like yourself. Whether you're organizing an executive offsite, department meeting, or team retreat, TROOP keeps it simple, fast, and organized.Visit leaderassistant.com/troop to learn more! --Automate scheduling with YouCanBookMe by Capacity. Sign up for a FREE trial -> leaderassistant.com/calendar. --Get your digital copy of The Leader Assistant Workbook at leaderassistantbook.com/workbook to lead yourself, lead your team, and lead your executive.More from The Leader Assistant... Book, Audiobook, and Workbook -> leaderassistantbook.com Premium Membership -> leaderassistant.com/membership Events -> leaderassistantlive.com Free Community -> leaderassistant.com/community