Podcasts about c suite

What does it look like to grow a thriving coaching firm? In this episode, you'll hear the inspiring story of a mother and daughter who followed God's lead, honored their unique gifts, and built something larger than themselves. What began as separate career paths eventually came together into a firm that serves both individuals and organizations with clarity, creativity, and purpose. At the heart of their work is the belief that when people flourish, organizations flourish. Whether they are equipping executives with fresh strategies or helping new employees grow in confidence, their approach is deeply relational and intentionally grounded in listening-to God, to life, and to the people they serve. In this episode, you'll discover: * How to know when it might be time to grow beyond a solo coaching practice * Why relationships are essential to building a sustainable business * What it takes to invite other coaches into your vision with clarity and trust * Encouragement to pay attention to your gifts and listen to the life you are actually living This conversation offers both practical insight and spiritual encouragement for coaches who are building something meaningful, one faithful step at a time. Ready to make a greater impact in the corporate world? Explore the Corporate Impact Association (CIA) at www.45degrees.org/cia and discover how to grow your influence and effectiveness. Use coupon code "Insider" to save $100.    About Brooke Terrell, CEO 45 Degrees Coaching, LLC  As CEO and Certified Professional Coach at 45 Degrees Coaching, Brooke empowers clients and coaches to unlock full potential and drive sustainable impact within organizations. With 15 years of senior leadership experience in a fast-paced industry, she deeply understands the unique challenges and rewards of leaders at all levels, from C-Suite executives to emerging professionals. Brooke brings a unique blend of creativity, empathy and focus to coaching, guiding others on a journey of self-discovery and growth. Whether coaching a seasoned executive, onboarding new coaches to the 45 Degrees team, or leading a creative management group, Brooke brings clarity, direction and self-awareness empowering others to create a plan and take action.   About Diane Overgard, Founder 45 Degrees Coaching LLC Diane is the Founder of 45 Degrees Coaching, providing individual and business team coaching to local, national, and international clients since 2004. She knows how adults learn and quickly establishes an energizing environment of trust and respect, with enough light-heartedness to encourage clients and other coaches to open up, have fun, and try new behaviors.  As a seasoned executive coach with a background in Adult Education, Diane understands that success in a professional life is enhanced by making a personal life incredible. To be truly successful at work, your "other" life has to work as well, and Diane knows what motivates people to make decisions and change behaviors. She empowers others to add more energy and satisfaction both at work and at home. 45 Degrees Coaching Website: https://www.45degrees.org/ --- Start your journey to become a Professional Christian Life Coach!  Connect with an Academic Advisor: https://calendly.com/d/cqkt-5nf-5pw/connect-with-an-academic-advisor?utm_source=podcast Join the Facebook Group: www.facebook.com/groups/professionalchristiancoaching/ Our gift to you! 15+ Hours of FREE Training "The Ultimate Christian Coaching Bundle": https://professionalchristiancoaching.com/bundle PCCI Website: https://professionalchristiancoaching.com/ YouTube: https://www.youtube.com/@ChristianCoaching/videos  

In this heartfelt episode of the Drop-in CEO podcast, Deb Coviello explores the journey of reinventing oneself as a leader. Deb shares personal stories of rediscovering her creativity, overcoming the constraints of corporate life, and embracing the childlike wonder that fuels authentic leadership. Listeners are encouraged to reflect on their own paths, reconnect with their passions, and find joy in both personal and professional growth. Deb offers practical support, inspiration, and a special gift to help C-Suite leaders navigate challenges with confidence. Episode Highlights: Deb’s personal story of reinvention and returning to her creative roots. The importance of embracing your authentic self and childlike wonder as a leader. Overcoming corporate and societal expectations to rediscover joy and fulfillment. Practical advice and resources for building a strong support system and navigating leadership challenges. For more information about my services or if you just want to connect and have a chat, reach out at: https://dropinceo.com/contact/See omnystudio.com/listener for privacy information.

If you're still debating whether HR deserves a seat at the table, let me save you the suspense:  Your seat is already cemented there.  Hell, depending on the day, it might even be a throne! And today, I've got Ana King, CPO at SAPI, joining me to dig into this hard truth.  With experience at Twilio, Trainline, and Google, Ana knows firsthand that no leadership meeting should ever happen without the leaders in the room, and that includes People Leaders. We're not support, we're strategy. And if your exec team hasn't figured that out yet…buckle up. 0:01:25 - One Hard Truth About Work 0:04:56 - Why No Leadership Meeting Should Happen Without Leadership in the Room 0:07:35 - Why Does HR Even Need to Earn a Seat at the Table? 0:11:27 - The Consequences of the “Earn It” Narrative 0:16:03 - A Time When Excluding People Leaders Backfired 0:19:21 - The Direct Link Between a Strong People Leader in the C-Suite and Commercial Success 0:21:50 - Why HR is a Strategic Partner, Not Just a Support Function 0:25:40 - What Separates Modern Leaders Today from Traditional Head of HR Roles 0:30:27 - Balancing Being an Employee Advocate and Being Accountable to the Business 0:36:22 - Why HR Sees Things That Nobody Else Can See in an Org  0:40:51 - How AI Will Reshape Everything We Do 0:47:07 - Ana's Vision of the C-Suite of the Future Choosing the wrong HR platform is rife with regrets: losing a top performer, promoting the wrong person, or failing to engage your team when the business needs it most. Fortunately, you don't have to choose between investing in people programs and consolidating your tech stack. With Lattice, you can have both. Visit ⁠⁠lattice.com⁠⁠ to learn more. And if you love I Hate It Here, sign up to Hebba's newsletter! It's for jaded, overworked, and emotionally burnt-out HR/People Operations professionals needing a little inspiration. https://workweek.com/discover-newsletters/i-hate-it-here-newsletter/   And if you love the podcast, be sure to check out  https://www.youtube.com/@ihateit-here for even more exclusive insider content!   Follow Ana: LinkedIn: https://www.linkedin.com/in/anastancu/  Follow Hebba:  YouTube: https://www.youtube.com/@ihateit-here/videos LinkedIn: https://linkedin.com/in/hebba-youssef Twitter: https://twitter.com/hebbamyoussef

Jess Lindgren is a longtime C-Suite assistant, and host of the Ask an Assistant podcast. In this Ask an Assistant spotlight episode, Jess talks about planning a company holiday party well in advance.Show Notes -> leaderassistant.com/340--In-person meeting planning can be a lot to manage. That's where TROOP Planner comes in. TROOP Planner is built to make life easier for busy assistants like yourself. Whether you're organizing an executive offsite, department meeting, or team retreat, TROOP keeps it simple, fast, and organized.Visit leaderassistant.com/troop to learn more! --Are you ready to level up? Enroll in The Leader Assistant Academy at leaderassistant.com/academy to embrace the Leader Assistant frameworks used by thousands of assistants. --Automate scheduling with YouCanBookMe by Capacity. Sign up for a FREE trial -> leaderassistant.com/calendar.More from The Leader Assistant... Book, Audiobook, and Workbook -> leaderassistantbook.com The Leader Assistant Academy -> leaderassistantbook.com/academy Premium Membership -> leaderassistant.com/membership Events -> leaderassistantlive.com Free Community -> leaderassistant.com/community

Episode 141: Don't Pile On. Pray On.Today's episode tears the mask off cancel culture. A high-profile CEO and his HR director—a kiss cam scandal explodes across the internet. Mockery spreads. Memes multiply. Christians join the mob.But at C-Suite for Christ, we flip the script. We don't throw stones—we pray. We don't laugh at a fall—we grieve. We don't feed the frenzy—we fight the spiritual battle on our knees.Because Jesus is still Lord—even when the world feasts on shame. He is grace in scandal, truth in chaos, hope for the fallen, and a cross for every sinner—including you and me.The world is watching. The mob is howling. The spotlight is coming. What will you do when your moment of truth arrives?Buckle up. This one's raw, real, and rooted in Scripture.But he gives us more grace. That is why Scripture says: “God opposes the proud but shows favor to the humble.” (James 4:6)Key takeaway:06:24 - The idolatry of being right, the idol of moral superiority, the counterfeit gospel of cancel culture. Because here's the hard truth. When we mock others to feel righteous, we become Pharisees ourselves. When we laugh at the downfall of others to boost our own image, we become spiritual cannibals. You see, we're supposed to be salt and light, not gasoline on the fire. Instead of being known for mercy, we're becoming known for memes. Instead of being known for prayer, we're known for posts. And instead of pointing people to Jesus, we point fingers at them.23:07 - Let us not be known as the people who laugh loudest when others fall. Let us be known as those who pray the hardest. Let us be the ones—let us not be the ones who cancel. Let us be the ones who cover in prayer. Let us not reflect the culture. Let us reflect Christ. Don't pile on. Pray on.27:09 - Fighting like Christ means confronting sin with scripture, not shame. It means holding people accountable while holding the cross in front of them. It means saying, yes, what you did was wrong. But you're not beyond redemption. You're not beyond healing. You're not beyond hope. That is the power of the gospel. ... If the Gospel isn't good news for them, it's not good news for you either. If it doesn't reach the person caught in sin, it doesn't reach the prideful Pharisee either. We all need grace. We all need truth. We all need Jesus.Connect with Paul M. NeubergerWebsite

A big morning in Washington with 2 blockbuster hearings kicking off this hour: Stephen Miran in the hot seat before the Senate Banking Committee for his confirmation hearing to be Federal Reserve Governor, while Health Secretary Robert F. Kennedy Jr. took questions from the Senate Finance Committee on the President's 2026 health agenda… Carl Quintanilla and Sara Eisen broke down the latest headlines as they happened along with the key data of the morning (Jobless claims/ADP) and biggest earnings movers (namely Salesforce).  Also in focus: the view from C-Suite from retail and energy… Hear how the consumer's holding up with the CEO of Best Buy, along with what's next in the energy patch according to the CEO of Baker Hughes. Squawk on the Street Disclaimer

What Can You Learn About Scaling from the Very Early Days of Amazon?In this episode, Bill sits down with John Rossman, former Amazon executive, author, and expert in leadership strategy, to uncover the secrets behind Amazon's remarkable scalability. From launching the Amazon Marketplace in 2002 to writing The Amazon Way, John shares leadership lessons and operational principles that any business can adopt. This conversation is a masterclass in customer obsession, high standards, and building mechanisms that scale.Topics explored in this episode:(02:00) Playing Bigger is Actually Safer*How John Rossman went from traditional consulting to shaping one of Amazon's most successful platforms.*The unique operating tempo and mindset inside Amazon.*Why high standards are scalable, and low standards are not.(11:20) Scaling Is Just a Series of Experiments*You never want to have all your eggs in one basket. *If you're trying to juice your business for -today's profitability-, you're setting yourself up for a big risk. *After being let down by Fedex during the holidays, Amazon knew they had to take their delivery network in-house. (19:00) Stay in the Problem-Solving Headspace a Little Longer*Find small ways to test solutions to big customer problems. *Don't go all-in or spend big $$ on customer problems without testing the available options. *Study history and past patterns from other companies to understand how problems get solved in a smart way. (31:15) Reinventing the Business Model: The Amazon Way*John shares examples of Fortune 500 companies and how they failed to scale. *How Amazon out-thought competitors with better models, not bigger teams.*The mindset shift leaders must make to scale.(39:15) Leadership Isn't a Trait. It's a System.*Don't wait for a profit decline. Amazon doesn't.*Don't leave your leadership up to chance.*How to build culture by design, not by accident.Thanks to John Rossman for being on the show!Learn more about The Amazon Way: https://the-amazon-way.com/Connect with John: https://www.linkedin.com/in/john-rossman/Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGallBill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today's episode? If so, then please leave a review! Help other business leaders discover Scaling Up...

Jorden Reber is an incredible person. A natural leader who excels at bringing the best out of people. As the EVP of ARL Network, an agent-based, asset transportation network built on the foundation of partnerships, and providing top-tier customer service throughout the United States.  He also loves Mondays.In this episode, we discuss Jordan's journey from the restaurant kitchen to the C-Suite. Out of the frying pan & into the fire. Get ready. This program is brought to you by DAT Freight & Analytics. Since 1978, DAT has helped truckers & brokers discover more available loads. Whether you're heading home or looking for your next adventure, DAT is building the most trusted marketplace in freight. New users of DAT can save 10% off for the first 12 months by following the link below. Built on the latest technology, DAT One gives you control over every aspect of moving freight, so that you can run your business with speed & efficiency. This program is also brought to you by our newest sponsor, GenLogs. GenLogs is setting a new standard of care for freight intelligence. Book your demo for GenLogs today at www.genlogs.io today!

Today's guest Paul Caine is the President of OnLocation, the premium experiential hospitality division of TKO Group Holdings (NYSE: TKO). Under his leadership, OnLocation has become the global leader in sports and entertainment hospitality, managing premium experiences for over 150 rightsholders including the NFL, NCAA, UFC, IOC, FIFA, and PGA of America. Following TKO's recent $3.25 billion all share acquisition of OnLocation from Endeavor in February 2025, Caine is positioned at the forefront of the rapidly expanding premium sports hospitality market ahead of next year's FIFA World Cup in the US.This podcast is sponsored by Leaders in SportLeaders in Sport connects the most influential people and the most powerful ideas in global sport to catalyse discussion, and drive the industry forward. A new membership offering from them is the Leaders Club, the community for tomorrow's sport industry leaders. With 650+ members across chapters in London, Manchester, New York, Chicago and LA, Leaders Club was created with the mission to support the personal and professional growth of the next generation of leaders. This is done through members-only exclusive events, interactive networking experiences, and access to knowledge from experts inside and outside of sport. Leaders Club is for talented Managers and Heads of who are ambitious to progress towards C-Suite - if this is you, or perhaps someone in your team, find out more about membership at http://leadersclub.comAlso, remember that Leaders Week London is now a month away, visit leadersinsport.com/UP for more information and use UP15 for a 15% discount on your Summit passesUnofficial Partner is the leading podcast for the business of sport. A mix of entertaining and thought provoking conversations with a who's who of the global industry. To join our community of listeners, sign up to the weekly UP Newsletter and follow us on Twitter and TikTok at @UnofficialPartnerWe publish two podcasts each week, on Tuesday and Friday. These are deep conversations with smart people from inside and outside sport. Our entire back catalogue of 400 sports business conversations are available free of charge here. Each pod is available by searching for ‘Unofficial Partner' on Apple, Spotify, Google, Stitcher and every podcast app. If you're interested in collaborating with Unofficial Partner to create one-off podcasts or series, you can reach us via the website.

Today on the C-Suite for Christ Podcast, we charge straight into the fire—illegal immigration. Not for the faint of heart. Not for the culture of comfort. But for bold believers who refuse to be silent.This isn't about politics. This is about biblical mandate. About seeing every immigrant as a soul made in the image of God—and refusing to let lawlessness or elitism define our response. We call out garbage, we expose hypocrisy; we stare down dehumanizing language and spineless silence.The world will mock. The critics will howl. But Jesus is still King, and His Word still draws the line between truth and compromise.Will you shrink back—or stand up? What will you do when your faith collides with the cultural firestorm?Buckle up. This one's raw, real, and rooted in the everlasting Word.Let everyone be subject to the governing authorities, for there is no authority except that which God has established. The authorities that exist have been established by God. 2 Consequently, whoever rebels against the authority is rebelling against what God has instituted, and those who do so will bring judgment on themselves. (Romans 13:1-2)Key Takeaways:05:42 - When you say that immigrants exist to, quote, wash dishes or pick fruit. You're not praising their work ethic. Instead, you're degrading their humanity. You're telling an entire class of people, you basically exist to serve me. It's the same evil spirit that drove slavery. It's the same elitist mindset that says, I'm better than you, and your value is in what you do for me and people like me. That's not love. That is not advocacy. That's dehumanization. And it's sinful and unbiblical. 07:26 – Whether these folks cross the river legally or illegally, their life has value. Their story matters. But that doesn't mean that their actions are right. And believe me, we're going to get to that coming up here later in the podcast. But for now, I just want to say this: If we as Christians cannot look at an immigrant and say, That's a man or woman created by God with purpose, with value, and with dignity, then, man—we've lost the gospel. We've replaced it with nationalism, not Christianity.31:18 – The immigrant's worth is not based on how well they can scrub a toilet. Their value is not measured by how fast they can pick a strawberry. Their identity is not rooted in your convenience. Their value is rooted in the image of God. Period. James 3:9 rebukes those who curse human beings who have been made in God's likeness. That includes when you curse them with low expectations, when you curse them with degrading language or curse them with exploitative policies. So what should Christians do in the face of this? We should speak out. Which is exactly what we're doing on this episode of the C-Suite for Christ podcast. Connect with Paul NeubergerWebsite 

In this episode, Bob 'n Joyce explore the surprising benefits of resistance to change. Too often, resistance is seen as a problem to squash — but that only fuels it further. Instead, what if resistance is a signal worth listening to? When we meet resistance with curiosity and inquiry, it becomes a powerful ally for successful change. Resistance is natural. It's the system's way of saying, “Not so fast.” This conversation was sparked by The Seven C's of Consulting by Mick Cope — a book we're reading (and loving). Here are a few flavors of resistance we dig into: • Flavor of the day change – “Here we go again…” • Imposed change – Done to us vs. done with us • Dislike of surprises – “You're doing what?” • Unpopular issues – The hard stuff nobody wants to face • Fear of the unknown – The imperfect and uncertain • Feeling inadequate – Not up to the challenge • Lack of respect – Doubting the messenger So don't resist — come on in, grab a snack, and join us for the conversation.

Welcome to RIMScast. Your host is Justin Smulison, Business Content Manager at RIMS, the Risk and Insurance Management Society.   The Spencer Educational Foundation, a leading nonprofit organization to nurture the next generation of risk management and insurance professionals, will hold its annual Funding Their Future Gala in New York City on Thursday, September 18, 2025. This eagerly awaited event will occur at the renowned Cipriani 42nd Street, uniting industry leaders and supporters to acknowledge achievements in risk management and insurance.   This year's gala recognizes Tim Ryan, U.S. President at Lockton, for championing the next generation of talent and shaping the future of the risk management and insurance industry. Since being named U.S. President in 2024, Tim has been pivotal in positioning Lockton for the future. With over 30 years of industry experience, Tim brings a strategic and enduring approach to leadership. He is committed to fostering a culture of collaboration and excellence that carries Lockton's momentum forward. Tim's vision is to build on Lockton's strong foundation, guiding the company through evolving market demands while maintaining its reputation as the best place to work in insurance.   “Tim's commitment to attracting and developing top talent has been instrumental in Lockton's continued success and evolution as an industry leader,” stated Julie Gibson, Spencer board member and Chief Marketing Officer at Lockton.   In this episode, Justin interviews Tim Ryan on his career, his risk philosophy, his leadership vision on mentorship, and his recognition by the Spencer Educational Foundation.   Listen to learn about attracting top, rising talent to the risk management and insurance industry.   Key Takeaways: [:01] About RIMS and RIMScast. [:14] The call for educational content submissions for RISKWORLD 2026 is open through September 4th! A link is in this episode's show notes. [:28] About this episode of RIMScast. We will be joined by Tim Ryan. He is the U.S. President at Lockton and the honoree at this year's Spencer's Funding Their Future Gala on September 18th. We'll get his perspective on leadership and the future of risk management in just a moment. [1:00] RIMS-CRMP Workshops! The next RIMS-CRMP-FED virtual workshop will be held on November 11th and 12th, and led by Joseph Mayo. Links to these courses can be found on the Certification Page of RIMS.org and through this episode's show notes. [1:20] RIMS Virtual Workshops! RIMS has launched a new course, “Intro to ERM for Senior Leaders.” It will be held again on November 4th and 5th and will be led by Elise Farnham. RIMS members enjoy deep discounts! [1:37] The full schedule of virtual workshops can be found on the RIMS.org/education and RIMS.org/education/online-learning pages. A link is also in this episode's notes. [1:48] The next RIMS Webinar will be held on September 4th and will be led by AXA XL. It is titled “Lockdown & Level Up: Turn Up Your Cyber Security Game Against Creative Cyber Criminals”. [2:01] On September 18th, Origami Risk will present “Driving Better Incident and Claims Management with Data, Technology & Strategic Collaboration”. [2:10] On October 9th, Global Risk Consultants returns to deliver “Natural Hazards: A Data-Driven Guide to Improving Resilience and Risk Financing Outcomes”. [2:19] On October 16th, Zurich returns to deliver “Jury Dynamics: How Juries Shape Today's Legal Landscape”. [2:28] On October 30th, Swiss Re will present “Parametric Insurance: Providing Financial Certainty in Uncertain Times”. [2:37] On November 6th, Hub will present “Geopolitical Whiplash — Building Resilient Global Risk Programs in an Unstable World”. Register at RIMS.org/Webinars. [2:49] RISKWORLD 2026 will be in Philadelphia, Pennsylvania, from May 3rd through the 6th. RIMS members can now lock in the 2025 rate for a full conference pass to RISKWORLD 2026 when registering by September 30th. [3:04] This also lets you enjoy earlier access to the RISKWORLD hotel block. Register by September 30th, and you will also be entered to win a $500 raffle. Don't miss out on this chance to plan and score some extra perks. [3:17] The members-only registration link is in this episode's show notes. If you are not yet a member, this is the time to join us. Visit RIMS.org/membership and build your risk network with us here at RIMS. [3:31] On with the show! On September 18th, 2025, the Spencer Educational Foundation will hold its annual Funding Their Future Gala in New York City at the renowned Cipriani 42nd Street. [3:44] This year's Gala recognizes Tim Ryan, U.S. President at Lockton, for championing the next generation of talent and shaping the future of risk management and insurance. [3:54] Tim Ryan is our guest today. He has over 30 years of industry experience. We're going to dive into his philosophies on leadership and what it takes for the next generation of risk professionals to be successful in the short and long term. Let's get to it! [4:11] Interview! Tim Ryan, welcome to RIMScast! [4:32] Tim Ryan is excited to be here today to talk about the Spencer Educational Foundation! He says it's an exceptional organization, doing important work. It's a unique organization that brings the entire industry together to rally around an issue that's important to us all. [4:52] Tim says the recognition is humbling and gratifying. It's nice to be recognized, but he doesn't view it as a personal achievement. He sees it as a reflection of the incredible work being done by Lockton and Associates throughout the country, more than it is of his individual efforts. [5:14] Tim says he is honored to be recognized, and he's proud to be part of a company that sees this as a priority. [5:26] Tim has been at Lockton for 20 years. Before Lockton, Tim worked on the carrier side for 10 years. Tim became the U.S. President at Lockton almost a year ago to the day.  [5:49] Tim's leadership style has changed over time, through the wisdom of maturity and a lot of trial and error. He started in the industry straight out of college. Working at a couple of different organizations exposed him to different leaders along the way. [6:10] Tim learned a few foundational lessons. First, leadership is rarely about title. People follow people, not the position. When Tim was first made a team leader, he was excited to be in charge. He promised himself he wouldn't make the same mistakes his managers had made. [6:37] He made the same mistakes. He started to realize that a leadership position isn't about you. Your job is to set the vision, align stakeholders, make sure there's clarity on roles and responsibilities, and create and foster an environment that allows people to be successful. [6:58] Tim's leadership style is about building teams with complementary skill sets. It's not about being the smartest person in the room; it's about making sure the room is filled with smart and motivated people. [7:08] Put the right people in the right place and trust them to get the job done. People want to believe in what they're doing and who they're doing it with. It's critical to bring together people with a diversity of thought and background. Bring a variety of different viewpoints to the table. [7:28] Tim believes it's critical to get to know your people. What motivates and drives them? What are their goals and aspirations? How do they like to absorb information? [7:55] Tim views it as his job to listen, to motivate, and to remove obstacles. It's about being authentic. Don't play the role, especially for first-time leaders. You have to be open and transparent, and true to yourself. [8:32] Tim says the role of the broker has changed with the world. If brokers did the same things they did 10 to 15 years ago, they would be at risk of being obsolete. [8:44] Fifteen years ago, there was no Instagram or TikTok. You were probably on MySpace, playing music on your iPod. Some of the emerging risks that are at the forefront of today's discussions range from autonomous vehicles to data centers to digital assets and currency. [9:04] The pace of change in the industry is fast, and it's only increasing. The constant emergence of new and evolving risks requires greater specialization and the use of data analytics to deliver deeper insights into our clients' businesses. [9:18] As you look ahead, you can start to see how AI is going to have a dramatic impact on how we do business in the not-too-distant future. [9:26] Despite these advances and changes, for a broker, one thing is unchanged. Clients want us to help them see around corners. They want us to help them understand what's coming next. They look to us to provide expertise and help make decisions. [9:46] Tim says our job is to be a fierce advocate for them, to be that trusted advisor. We need to know and understand their business, the industry they operate in, and the risks associated with it. We need to understand their risk tolerance and help them solve their business need. [10:04] Quick Break! The Spencer Educational Foundation's goal to help build a talent pipeline of risk management and insurance professionals is achieved, in part, by its collaboration with risk management and insurance educators across the U.S. and Canada. [10:26] Since 1999, Spencer has awarded over $2.9 million to create more than 570 Risk Management Internships. The Internship Grants application process is now open through October 15th, 2025. [10:43] To be eligible, risk managers must be based in the U.S., Canada, or Bermuda. A link to the Internship Grants page is in this episode's show notes. You can always visit SpencerEd.org, as well. [10:57] RIMS Events! On September 18th, the 10th Annual Chicagoland Risk Forum will be held at The Old Post Office in Chicago. Register at ChicagoRIMS.org. [11:11] On September 14th through the 17th, we will be in Calgary for the RIMS Canada Conference 2025. Visit RIMSCanadaConference.ca to register. [11:21] On October 1st through the 3rd, the RIMS Western Regional Conference will be held in North San Jose at the Santa Clara Marriott. The agenda is live. It looks fantastic! Visit RIMSWesternRegional.com and register today! [11:37] On November 17th and 18th, elevate your ERM Program and career at the RIMS ERM Conference 2025 in Seattle, Washington. The agenda is live, and early rates are available until September 5th. Register now to save $110 and secure your spot at the ERM event of the year. [11:59] Canadian listeners, take note, that's just a little bit South of the border in British Columbia. That's a great way to extend your knowledge after the RIMS Canada Conference. Visit RIMS.org/ERM2025 to register. [12:14] At the top, Justin mentioned RISKWORLD 2026. Through September 4th, the RISKWORLD education content submission process is still open. [12:23] RIMS invites you to share your experiences, best practices, and innovative strategies that represent the global outlook of risk management. Send us your submission, and who knows? We might select you to speak at RISKWORLD 2026 in Philadelphia! The link is in the show notes. [12:41] Let's Return to Our Interview with Lockton U.S. President Tim Ryan!  [13:03] Tim Ryan talks about cultivating the next generation of risk and insurance professionals. His motivation comes from his story. It's all about paying it forward. He wouldn't be where he is today without the guidance and support of some great mentors throughout his career. [13:16] Tim's mentors had no reason to want to help him, but from early on, they decided to help him reach his potential. Tim started his career as a trainee at Fireman's Fund Insurance in a branch office North of New York City. [13:36] The office manager was incredible. He was generous with his time. He was never too busy to help or answer questions. He always found ways to give Tim opportunities in meetings, in projects, or with clients. [13:49] Opportunities that Tim probably wasn't ready for, but that were part of his developmental process. Tim is incredibly grateful for the impact this manager had on his career and his life. Almost 35 years later, Tim still thinks of him as a person that he tries to emulate. [14:12] Tim says, “ So, John Lience, if you're listening, thank you! It made a difference. Give me a call. I'd love to catch up.” [14:20] Justin is glad to hear the shoutout by name. It's a small world in risk management, and everybody knows each other. John may be listening. Tim agrees, for as big an industry as it is, it is definitely a very small world. [14:33] Tim continues, fast forward to today, this is something that we're passionate about because we see it as a strategic priority for the business. Lockton invests an incredible amount of time and money into the technical and professional development of all its associates. [14:53] It starts with the first-year analysts, many of whom came out of Lockton's intern program. Leaders have an obligation to grow and develop the next generation of talent. [15:04]  It's about creating a culture of continuous learning, one where people feel valued, included, and connected to the purpose of the work and the people that they work with. [15:14] What drives and motivates Tim is that shared sense of purpose that brings everyone together. [15:34] What must the sector do differently to attract, engage, and top rising talent? Tim says the industry has made progress, but we're still not where we need to be. We have to expand the talent pool by building stronger partnerships with different schools and organizations. [15:55] The Spencer Educational Foundation is already doing the work to engage more diverse communities. These relationships help us reach individuals who may not have considered a career in risk and insurance, but bring valuable perspectives and skills. [16:08] Tim continues, beyond sourcing talent, retention has to be a priority. It's great to get people into the industry, but can we keep them? That means investing in leadership development programs accessible to a broader audience, including underrepresented groups.  [16:22] It also means helping young talent understand their purpose and how they fit within the vision of the company they're working in. When people see a path for growth and feel connected to the purpose, they're more likely to stay and thrive. [16:35] Building that workforce that better reflects the communities and businesses we serve isn't just the right thing, but it also makes our industry stronger, it makes it more innovative, and it makes it better equipped to meet the evolving needs of our clients. [16:53] Tim has attended Spencer Educational Foundation's Funding Their Future Gala for years. He was there last year for Lilian Vanvieldt-Gray. She was great! The grant recipients also spoke. They were incredibly impressive. Lockton asked two of them for their numbers and resumes. [17:26] Justin comments that the event itself can be a networking and career advancement opportunity. Tim says it was great to hear from the recipients. It brings it back to what impact the Spencer Educational Foundation has. [17:50] Justin had a great time last year, and he looks forward to seeing Tim this year, on September 18th. The Spencer Educational Foundation supports students and educational programs across the risk and insurance professions. [18:14] Tim says most young people don't have any idea what a broad, vibrant, and dynamic industry this is. We have to do more to generate awareness and excitement about our industry. [18:23] Partnerships like the one with Spencer Educational Foundation are critical. They bring awareness and help us reach smart, young, talented individuals who might not otherwise consider a career in this field. The scholarship program is a big part of that. [18:35] Lockton has been involved in the Foundation since the early days. 20 years ago, they established the John T. Lockton Memorial Scholarship through the Spencer Scholarship Program. [18:47] Lockton continues to support that program, donating over $1 million in funding for about 200 scholarships. The program is just one of the many ways Spencer is driving awareness and engagement in the industry. [18:57] Tim praises the Spencer Educational Foundation for the great work they do with colleges and universities, helping build risk management programs, facilitating internships, and bringing new people into the industry through the scholarship program. [19:06] These partnerships are essential for the future of risk and insurance because they create pathways for students to discover the unique value the profession offers. Tim says many scholarship recipients are working at Lockton today, and they are excellent. [19:37] Tim shares advice to students or early career professionals discovering risk management. “Every year, I meet with our first-year analysts and interns, and I talk to them about this very subject.” [19:45] “We talk about how big the industry is and that there are so many opportunities and career paths available to them. But the backdrop of that conversation is about the pace of change and the importance of being a continuous learner.” [19:59] “You're going to have to reinvent yourself many times over the course of your career to stay relevant, so now, at this early stage of your career, is the time to invest in yourselves. Don't get caught up in worrying about the next promotion or the next step in your career.” [20:13] “Just be patient. You're going to have plenty of time for all that. All that's going to work itself out. Just focus on gaining new experience and knowledge, and figure out what you're good at. Don't just do things. Seek to understand why.” [20:27] “Look, you can have a job or you can have a career, and they're different. But that's ultimately going to be up to you. It's your responsibility. If you focus on what you're doing and do it well, your next job will likely come from someone you're impressing today.” [20:47] “Get out of your bubble, build relationships, network, and go meet with people. Make people want to invest in you.” [21:00] “If you take nothing else out of this conversation, try to remember these things: Be curious. Ask questions. Understand why you're doing things. Show up and be present. If you can do those things, you'll ultimately be successful.” [21:20] Special thanks to Tim Ryan of Lockton for joining us here on RIMScast! We look forward to seeing him on September 18th at the Spencer Funding Their Future Gala in New York City. Visit the link in this episode's show notes for tickets and SpencerEd.org for more information. [21:40] Plug Time! You can sponsor a RIMScast episode for this, our weekly show, or a dedicated episode. Links to sponsored episodes are in the show notes. [22:09] RIMScast has a global audience of risk and insurance professionals, legal professionals, students, business leaders, C-Suite executives, and more. Let's collaborate and help you reach them! Contact pd@rims.org for more information. [22:27] Become a RIMS member and get access to the tools, thought leadership, and network you need to succeed. Visit RIMS.org/membership or email membershipdept@RIMS.org for more information. [22:44] Risk Knowledge is the RIMS searchable content library that provides relevant information for today's risk professionals. Materials include RIMS executive reports, survey findings, contributed articles, industry research, benchmarking data, and more. [23:01] For the best reporting on the profession of risk management, read Risk Management Magazine at RMMagazine.com. It is written and published by the best minds in risk management. [23:15] Justin Smulison is the Business Content Manager at RIMS. Please remember to subscribe to RIMScast on your favorite podcasting app. You can email us at Content@RIMS.org. [23:27] Practice good risk management, stay safe, and thank you again for your continuous support!   Links: RIMS ERM Conference 2025 — Nov. 17‒18 Spencer Educational Foundation 2025 Funding Their Future Gala — Sept. 18, 2025, in NYC! The call for RISKWORLD 2026 submissions is open through Sept 4. Spencer Internship Program — Registration Open Through Oct. 15. RIMS Canada 2025 — Sept. 14‒17 | Registration open! 10th Annual Chicagoland Risk Forum — Sept. 18 | Registration open! RIMS Western Regional — Oct 1‒3 | Bay Area, California | Registration open! RISKWORLD 2026 — Members-only early registration! Register through Sept 30! RIMS-Certified Risk Management Professional (RIMS-CRMP) The Strategic and Enterprise Risk Center RIMS-CRO Certificate in Advanced Enterprise Risk Management — Featuring Instructor James Lam! Next bi-weekly course begins Oct 9. RIMS Diversity Equity Inclusion Council RISK PAC | RIMS Advocacy | RIMS Legislative Summit SAVE THE DATE — March 18‒19, 2026 RIMS Risk Management magazine | Contribute RIMS Now “Tim Ryan to Receive Honor at Spencer Educational Foundation's 2025 Gala” RIMS Webinars: RIMS.org/Webinars “Lockdown & Level Up: Turn Up Your Cyber Security Game Against Creative Cyber Criminals” | Sept. 4, 2025 | Sponsored by AXA XL “Driving Better Incident and Claims Management with Data, Technology & Strategic Collaboration” | Sept. 18 | Sponsored by Origami Risk “Natural Hazards: A Data-Driven Guide to Improving Resilience and Risk Financing Outcomes” | Oct. 9 | Sponsored by Global Risk Consultants “Jury Dynamics: How Juries Shape Today's Legal Landscape” | Oct. 16, 2025 | Sponsored by Zurich “Parametric Insurance: Providing Financial Certainty in Uncertain Times” | Oct. 30, 2025 | Sponsored by Swiss Re “Geopolitical Whiplash — Building Resilient Global Risk Programs in an Unstable World” | Nov. 6 | Sponsored by Hub   Upcoming RIMS-CRMP Prep Virtual Workshops: RIMS-CRMP-FED Exam Prep Virtual Workshop — November 11‒12 Full RIMS-CRMP Prep Course Schedule Intro to ERM for Senior Leaders | Nov. 4‒5 | Instructor: Elise Farnham See the full calendar of RIMS Virtual Workshops RIMS-CRMP Prep Workshops   Related RIMScast Episodes: “The Strengths of DE&I Initiatives with Lilian Vanvieldt-Gray of Alliant Insurance Services”, Spencer Gala Honoree 2024   Sponsored RIMScast Episodes: “The New Reality of Risk Engineering: From Code Compliance to Resilience” | Sponsored by AXA XL (New!) “Change Management: AI's Role in Loss Control and Property Insurance” | Sponsored by Global Risk Consultants, a TÜV SÜD Company “Demystifying Multinational Fronting Insurance Programs” | Sponsored by Zurich “Understanding Third-Party Litigation Funding” | Sponsored by Zurich “What Risk Managers Can Learn From School Shootings” | Sponsored by Merrill Herzog “Simplifying the Challenges of OSHA Recordkeeping” | Sponsored by Medcor “Risk Management in a Changing World: A Deep Dive into AXA's 2024 Future Risks Report” | Sponsored by AXA XL “How Insurance Builds Resilience Against An Active Assailant Attack” | Sponsored by Merrill Herzog “Third-Party and Cyber Risk Management Tips” | Sponsored by Alliant “RMIS Innovation with Archer” | Sponsored by Archer “Navigating Commercial Property Risks with Captives” | Sponsored by Zurich “Breaking Down Silos: AXA XL's New Approach to Casualty Insurance” | Sponsored by AXA XL “Weathering Today's Property Claims Management Challenges” | Sponsored by AXA XL “Storm Prep 2024: The Growing Impact of Convective Storms and Hail” | Sponsored by Global Risk Consultants, a TÜV SÜD Company “Partnering Against Cyberrisk” | Sponsored by AXA XL “Harnessing the Power of Data and Analytics for Effective Risk Management” | Sponsored by Marsh “Accident Prevention — The Winning Formula For Construction and Insurance” | Sponsored by Otoos “Platinum Protection: Underwriting and Risk Engineering's Role in Protecting Commercial Properties” | Sponsored by AXA XL “Elevating RMIS — The Archer Way” | Sponsored by Archer   RIMS Publications, Content, and Links: RIMS Membership — Whether you are a new member or need to transition, be a part of the global risk management community! RIMS Virtual Workshops On-Demand Webinars RIMS-Certified Risk Management Professional (RIMS-CRMP) RISK PAC | RIMS Advocacy RIMS Strategic & Enterprise Risk Center RIMS-CRMP Stories — Featuring RIMS President Kristen Peed!   RIMS Events, Education, and Services: RIMS Risk Maturity Model®   Sponsor RIMScast: Contact sales@rims.org or pd@rims.org for more information.   Want to Learn More? Keep up with the podcast on RIMS.org, and listen on Spotify and Apple Podcasts.   Have a question or suggestion? Email: Content@rims.org.   Join the Conversation! Follow @RIMSorg on Facebook, Twitter, and LinkedIn.   About our guest: Tim Ryan, U.S. President, Lockton Spencer Educational Foundation Funding Their Future Gala's 2025 Honoree   Production and engineering provided by Podfly.  

In this streamlined episode, Kareen Walsh, CEO of Revampologist, LLC, shares strategies to scale your business beyond year one. If you struggle with sustainability or trust, you won't want to miss it.You will discover:- Why 90% of businesses fail in years 2-5 without a clear long-term vision- How to identify your CEO role (Creator, Entrepreneur, Operator) to lead effectively- How to simplify growth by focusing on supply, demand, and cyclical evaluationThis episode is ideal for for Founders, Owners, and CEOs in stage 3 of The Founder's Evolution. Not sure which stage you're in? Find out for free in less than 10 minutes at https://www.scalearchitects.com/founders/quizKareen Walsh is a visionary business and people strategist, author, podcaster, investor, and a 7-figure business-building entrepreneur, making her the ultimate Business Healer. With nearly two decades of experience optimizing performance in the health and wellness, e-commerce, technology, and finance industries and running top-performing teams in complex environments, Kareen has a proven track record of helping C-Suite executives turn their vision of impact into action. She has worked with trillion-dollar businesses, including BlackRock and Broadridge, to execute their strategic initiatives, as well as helping startups like Pure Vitality and Drip Hydration build growth strategies to scale.Want to learn more about Kareen Walsh's work at Revampologist, LLC? Check out her free AI coaching app at heykareen.com/ceo and connect with her on LinkedIn https://www.linkedin.com/in/kareenwalsh/ or get a behind the scenes look on Instagram at https://www.instagram.com/kareenzwalshMentioned in this episode:Take the Founder's Evolution Quiz TodayIf you're a Founder, business owner, or CEO who feels overworked by the business you lead and underwhelmed by the results, you're doing it wrong. Succeeding as a founder all comes down to doing the right one or two things right now. Take the quiz today at foundersquiz.com, and in just ten questions, you can figure out what stage you are in, so you can focus on what is going to work and say goodbye to everything else.Founder's Quiz

Want help building a brand strategy that keeps clients coming back? Work with Deirdre to craft your uncopyable brand, offers, messaging, and experiences that make your growth inevitable.—--Ready to stop dancing on Instagram for £1.5k offers and start landing £80k contracts instead? This episode's going to flip your perspective on everything you think you know about getting into corporates.In this episode of the Master Your Business Podcast, I chat with Jessica Lorimer, the UK's leading B2B sales expert and founder of Selling to Corporate®. Jess has helped thousands of service providers, coaches, consultants, experts ditch the feast-or-famine cycle and build sustainable revenue by working with companies like Amazon, GlaxoSmithKline, and the NHS.If you're ready to replace your corporate salary without burning out on social media, this conversation is your new Bible.We cover:✔️ Why selling to companies doesn't actually take forever (and what slows most people down)✔️ How to take your current offer and pitch it to companies without rebuilding everything✔️ The 5-part framework that helps you identify, approach, and close decision-makers✔️ What to never put in a proposal if you want the deal to land✔️ Why corporate buyers care more about commercial results than Canva design✔️ Cold email vs. LinkedIn vs. networking (and which one delivers the highest ROI)✔️ The easiest way to find your first 20 companies to target zero branding neededWhether you're a coach tired of chasing individual clients or a consultant who wants more leverage, this episode is your permission slip to go bigger and sell smarter.Timestamps:[02:55] Jess's story: from barista rejection to £1M in sales[03:58] The chronic illness that changed her life and her business model[09:54] The truth about corporate sales timelines (and how fast you can close)[12:47] Why corporate gigs = more income, more impact, less social media[16:12] How workload transforms when you start working with companies[19:33] The myth of saturation and why corporates want small providers[20:12] Cold email vs. LinkedIn what works best in 2025[22:58] How to find decision-makers inside companies[31:49] Why you don't need a fancy brand or flashy website to win deals[33:49] Do you need a new offer? Or just better language?[36:02] The one proposal mistake that costs people contracts[37:38] Pricing for corporates: what to ask and how to get paid[39:09] How to build trust with decision-makers quickly[44:05] The simple step that turns one contract into repeat business[47:27] The first step to landing your first corporate client today

show notes

In this solo episode, Deb Coviello, the Drop-in CEO, shares a heartfelt reflection on the importance of pausing and reassessing your leadership journey. Deb opens up about her own experiences, the challenges leaders face, and the critical need to invest in yourself, stick to your strategy, and avoid burnout. Tune in for actionable insights and stories that will help you lead with intention and leave a lasting legacy. Episode Highlights 6:30 - Defining Planetary LeadershipDeb introduces the concept of planetary leadership and explains the risks of waiting for the "planets to align" before taking action. 11:20 - Real-World Example: Delayed Risk MitigationA story from Deb’s career highlights the consequences of delayed decision-making and the importance of addressing risks early. 15:40 - Building a Culture of Proactive LeadershipDeb offers actionable advice for leaders to foster environments where risk identification is celebrated and team input is valued. For more information about my services or if you just want to connect and have a chat, reach out at: https://dropinceo.com/contact/See omnystudio.com/listener for privacy information.

Dan Rymer, Executive Vice President of North America, leading the consumer practice at the global executive search firm, Redgrave, specializes in QSR and the restaurant industry and has an extensive track record of helping appoint C-Suite and senior leadership talent. He joins QSR Uncut to discuss his best tips for interviewing, hiring, and making sure executives find long-term success. The evolution of executive recruitment isn't just about finding the best candidate—it's about setting them up to thrive.

What if stepping away from your business is the most productive move you could make?In this solo episode, Bill Gallagher explores the strategic importance of taking time away from the business in order to work on the business. Drawing from his own experiences and the breakthroughs of top leaders. Topics explored in this episode:(02:03) The Brain Needs a Break*Breakthroughs happen after breaks.*Stories from clients who saw massive clarity after they stopped grinding.(03:42) Executing vs. Leading*Constant doing keeps you reactive.*When you always work in the business, you stop working on it.(05:02) Trusting the Team*Getting away tests your systems and your people.*If things fall apart when you're gone, it's not a vacation problem.(08:03) Breaks Create Capacity*When you return, you're sharper, more creative, and more useful.*Distance gives you perspective and perspective gives you power.Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGallBill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today's episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts.Subscribe via Spotify: https://spoti.fi/3PGhWPJSubscribe via Apple Podcasts: https://apple.co/3PKe00uBill on Facebook: https://www.facebook.com/billgall/ Bill on Twitter/X: https://x.com/billgall

What if the real power in your organization isn't at the top—but in the middle? In this quick-hit episode of The Overlap Podcast, Sid Sexton and Keith Glines challenge the traditional view of leadership by spotlighting middle management as the new frontier of influence. With AI, automation, and lean business structures reshaping organizations, the middle is where the real opportunities live. Whether you're a department head, team leader, or small business owner, this conversation uncovers how middle managers can move beyond “just doing the work” to driving innovation, efficiency, and culture across the organization.   What You'll Learn Why the C-Suite as we know it may be on its way out How middle managers hold the keys to modern business transformation Simple automation tactics that can make you a hero in your role The untapped agency and influence most people ignore in their jobs Why clarity breaks are a secret weapon for solving the right problems How to reframe your role so it's about leadership, not just labor   Key Topics Discussed The flattening of organizational structures and what that means for managers Why solving problems is the job—not waiting on leadership for direction The mindset shift from “waiting for orders” to “owning outcomes” Real-world examples of how small automation wins can change everything Why most people abdicate responsibility (and how to stop) The overlap between business leadership, fitness, and personal agency   Quotes Worth Remembering “If you look at the people that really have an opportunity to shine, it's in that middle management role.” — Keith Glines “The folks closest to the action need to be the ones making the plan.” — Sid Sexton “If you learn to add automation into your role, you become invaluable.” — Keith Glines “Solving problems is the job. That's why you were hired.” — Sid Sexton “You have way more power than you think—you just keep giving it away.” — Sid Sexton   Sponsor Spotlight C2 Wealth Strategies – Financial planning tailored to your goals and future. Visit C2 Wealth Roadmap for Growth – Build scalable systems for any small service business. Visit Tree Business Content Fresh – Social media growth experts who drove a 2,235% increase for this podcast. Visit Content Fresh Barranco & Associates – Beyond taxes: full-scale financial consulting for long-term peace. Visit Barranco & Associates   Resources & Links Listen to EP180: Culture Carry Over – How Discipline Shapes Every Area of Life Sponsors page: overlaplife.com/sponsors   Conclusion The myth that only the CEO or owner can make lasting change is broken. Middle managers today have more leverage than ever—if they'll step into it. From adopting automation to taking clarity breaks, the power is in owning the role, not waiting for direction. Sid and Keith remind us: leadership doesn't require a corner office—it starts with solving problems where you are. Enjoyed this episode? Share it with a colleague in management who needs encouragement, subscribe to the show, and leave a review so more people can discover The Overlap Podcast.

In a world obsessed with hustle, Dr. Natalie Nixon invites us to rethink what it truly means to be productive. Drawing from her latest book, Move. Think. Rest., she offers a fresh, human-centered framework for work—one that integrates motion, reflection, and recovery as the fuel for creativity, innovation, and sustainable success.As burnout, remote fatigue, and digital overload rise, Dr. Nixon shares how leaders and teams can cultivate space for strategic thinking, resilience, and imaginative growth. This isn't about doing more—it's about doing what matters, better.

What if the secret to better leadership wasn't doing exactly what's asked—but uncovering what's really needed? In this episode of the Build a Vibrant Culture podcast, Nicole Greer welcomes Bill Shander, author of Stakeholder Whispering, educator, and data storytelling expert. Bill reveals how leaders can shift from reactive execution to strategic impact by slowing down, asking the right questions, and uncovering hidden needs. Together, Nicole and Bill dive into the power of fast vs. slow thinking, the Socratic method, and the role of empathy and curiosity in building trust. You'll learn practical tools like the Five Whys and active listening to help you transform workplace conversations into meaningful progress. If you're ready to sharpen your leadership and strengthen your culture, this conversation will show you how to whisper your way to success!Vibrant Highlights:[00:03:06] What is a stakeholder? – Bill defines the broad meaning of “stakeholder” and why the word is both problematic and essential.[00:06:12] Not fully baked ideas – Why leaders often ask for the wrong “cake” and how whispering uncovers what's really needed.[00:08:17] Fast vs. slow thinking – Drawing from Daniel Kahneman's research, Bill explains why slowing down leads to better decisions.[00:12:16] The Socratic method & puzzlement (aporia) – How asking thoughtful questions creates insight and clarity for stakeholders.[00:43:35] The Five Whys – Bill shares how this tool digs past surface requests to reveal the true root cause of the request.Bill's Book, Stakeholder Whispering: https://a.co/d/imucgamDownload a free digital preview: https://billshander.com/books/Connect with Bill:Website: https://billshander.com/LinkedIn: https://www.linkedin.com/in/billshander/YouTube: https://www.youtube.com/@BillShanderAlso mentioned in this episode:Thinking, Fast and Slow by Daniel Kahneman: https://a.co/d/8XLimNSListen at vibrantculture.com/podcast or wherever you listen to podcasts!Learn more about Nicole Greer, The Vibrant Coach, at vibrantculture.com.

Hey, it's Cindy, send me a text, get in touch![COACH] [LEADERSHP][#36]In this powerful episode of Fearless Entrepreneurs, host Cindy Chang sits down with Leisse Wilcox, a globally recognized leadership expert known as “the Secret Weapon of the C-Suite.”Leisse opens up about her journey from Montessori educator to leading consultant, sharing how she turned personal adversity—divorce, cancer, and deep transformation—into the fuel for her mission to reshape leadership from the inside out.They dive into what it means to lead with authenticity, emotional intelligence, and resilience in a world that's constantly changing. If you're ready to ditch outdated leadership models and become the kind of leader people genuinely want to follow, this episode is for you.✨ Must-listen moments include navigating entrepreneurship, building confidence through small wins, intentional networking for introverts, and redefining success on your own terms.Instagram: Leisse WilcoxYouTube: Super LeisseLinkedIn: Leisse Wilcox 

A special conversation with author Deborah Coviello on their book “The CEO's Compass: Your Guide to Get Back on Track.”

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A CMO Confidential Interview with Kim Whitler, professor at the University of Virginia Darden School of Business, board member, and former GM and CMO. Kim shares insights from more than a decade of research with over 500 CMO's including how 50+% of roles are misaligned, the huge gap between CEO's and CMO's, the fact that misalignment results in weaker financials, and her belief that better position matching would "prevent" the "cure" of firing the CMO. Key discussion topics include: why the CMO position has the most variance in the C-suite; the importance of matching responsibility, experience and status; and why she thinks search firms can do a better job. Tune in to hear marketing analogies to the New England Patriots line-up and James Bond movie casting.Colonel Mustard, in the Study…with the Job Spec? Why Poor Role Design Shortens CMO Lifespans | CMO ConfidentialWelcome back to CMO Confidential, the podcast that takes you inside the drama, decisions, and politics that go with being the head of marketing. Hosted by 5x CMO Mike Linton (Best Buy, eBay, Farmers Insurance, Ancestry.com).This week, Mike welcomes back Dr. Kim Whitler, Professor of Marketing at the University of Virginia's Darden School of Business, former CMO, board director, and one of the foremost researchers on the CMO role. Kim has spent 14+ years analyzing 500+ interviews and hundreds of job specs to uncover why nearly 54% of CMO roles are misaligned—and what that means for tenure, effectiveness, and marketing's reputation in the C-Suite.From her groundbreaking research (published in HBR, Sloan Management Review, and the Journal of the Academy of Marketing Science) to real-world board and executive experience, Kim breaks down:* Why job specs often set CMOs up to fail* The massive perception gap between CEOs (who think roles are well-designed) and CMOs (who don't)* How status, responsibility, and experience combine to drive—or derail—firm outcomes* The practical questions every CMO candidate should ask before taking a job* Why “throw away the job spec and write your own” might be the smartest advice you'll hear

The video version is available here. TakeawaysRick Brindle emphasizes the importance of customer service learned from his early retail days.The transition from retail to CPG requires understanding both sides of the business.R&D in CPG is about anticipating consumer needs, not just product development.On-shelf availability is crucial for maintaining customer loyalty.Social media has transformed consumer-brand relationships, allowing for direct interaction.Personalization in shopping experiences is more valuable than gamification.The future of grocery shopping is influenced by technology and consumer preferences.Online grocery shopping is growing, but challenges remain in product quality.The retail industry offers diverse career paths beyond traditional roles.Building relationships in retail is key to success and collaboration. Chapters 00:00 The Journey Begins: From Retail to CPG08:56 Navigating the CPG Landscape: Insights from P&G to Nabisco16:10 R&D and Packaging: The Art and Science of Consumer Products24:25 The Future of Retail: Technology, Media, and Consumer Relationships29:13 The Evolution of Brand Loyalty31:42 Consumer Behavior in Grocery Shopping35:28 Personalization vs. Gamification in Retail38:09 The Future of Online Grocery Shopping42:02 The Complexity of Grocery Retail45:16 Innovations in Product Development49:07 The Role of Food Safety and Health52:39 Advice for Future Retail Professionals

Welcome to RIMScast. Your host is Justin Smulison, Business Content Manager at RIMS, the Risk and Insurance Management Society.   In this episode, Justin interviews Ondrea Matthews, Sr. Director, Risk Management & Benefits at CoorsTek. Ondrea is also on the board of RIMS. She will be presenting at the RIMS Western Regional on October 2, “Gone But Not Forgotten: Mastering Absence, Disability, and Risk Without Losing Your Sanity!” Justin and Ondrea cover her risk career, the history of CoorsTek, her risk philosophy, and her experiences on the RIMS Rocky Mountain Chapter Board and the RIMS Global Board. She suggests how risk managers can work with HR to bring value to the organization.   Listen to learn about Ondrea's upcoming presentation at the RIMS Western Regional Conference.   Key Takeaways: [:01] About RIMS and RIMScast. [:14] The call for educational content submissions for RISKWORLD 2026 is open through September 4th! A link is in this episode's show notes. [:28] About this episode of RIMScast. We will discuss HR risks with Ondrea Matthews, the Senior Director of Risk Management and Benefits at Coorstek. She is also a RIMS Board Director. She will share her risk perspective. [:55] RIMS-CRMP Workshops! The next Virtual RIMS-CRMP exam prep, co-hosted by Parima, will be held on September 2nd and 3rd. [1:06] The next RIMS-CRMP-FED virtual workshop will be held on November 11th and 12th, and led by Joseph Mayo. Links to these courses can be found on the Certification Page of RIMS.org and through this episode's show notes. [1:22] RIMS Virtual Workshops! RIMS has launched a new course, “Intro to ERM for Senior Leaders.” It will be held again on November 4th and 5th and will be led by Elise Farnham. RIMS members enjoy deep discounts! [1:39] The full schedule of virtual workshops can be found on the RIMS.org/education and RIMS.org/education/online-learning pages. A link is also in this episode's notes. [1:50] The next RIMS Webinar will be held on September 4th and will be led by AXA XL. It is titled “Lockdown & Level Up: Turn Up Your Cyber Security Game Against Creative Cyber Criminals”. [2:03] On September 18th, Origami Risk will present “Driving Better Incident and Claims Management with Data, Technology & Strategic Collaboration”. [2:12] On October 30th, Swiss Re will present “Parametric Insurance: Providing Financial Certainty in Uncertain Times”. [2:20] On November 6th, Hub will present “Geopolitical Whiplash — Building Resilient Global Risk Programs in an Unstable World”. Register at RIMS.org/Webinars. [2:32] Mark your calendars for November 17th and 18th for the RIMS ERM Conference 2025 in Seattle, Washington. The agenda is jam-packed with educational sessions that will resonate with risk practitioners in all stages of their careers. [2:53] See the full agenda at RIMS.org/ERM2025. [2:59] RISKWORLD 2026 will be in Philadelphia, Pennsylvania, from May 3rd through May 6th. RIMS members can now lock in the 2025 rate for a full conference pass to RISKWORLD 2026 when registering by September 30th. [3:14] This also lets you enjoy earlier access to the RISKWORLD hotel block. Register by September 30th, and you will also be entered to win a $500 raffle. Don't miss out on this chance to plan and score some extra perks. [3:26] The members-only registration link is in this episode's show notes. If you are not yet a member, this is the time to join us. Visit RIMS.org/membership and build your risk network with us here at RIMS. [3:41] On with the show! Our guest today is Ondrea Matthews. She is the Senior Director for Risk Management at CoorsTek. She is also a RIMS Board Director. On October 2nd, she will have a key role at the RIMS Western Regional Conference at the Santa Clara Marriott in California. [4:02] On the afternoon of October 2nd, she will be co-leading the session “Gone But Not Forgotten: Mastering Absence, Disability, and Risk Without Losing Your Sanity!” We're going to get a preview of that session, and she'll be speaking to us from experience. Let's get to it! [4:19] Interview! Ondrea Matthews, welcome to RIMScast! [4:25] As of January 2025, Ondrea is on the RIMS Board of Directors. Ondrea will be a presenter at the RIMS Western Regional Conference on October 2nd, partnering with ESIS, talking about Gone But Not Forgotten, touching on absence management. [5:04] Ondrea started as an engineering major. With an engineering degree, Ondrea moved from Michigan to Colorado and landed in claims. She was a Workers' Compensation claims adjuster and manager for about 11 years. She decided that claims was not where she wanted to be. [5:29] Eighteen years ago, Ondrea moved to CoorsTek as their Risk Manager. It's been great at CoorsTek with a lot of opportunities, from Risk Manager to her current role, Senior Director of Risk Management and Benefits. She oversees insurance. [5:59] CoorsTek has nothing to do with beer. Adolph Coors founded CoorsTek in 1910. He is also the Founder of Coors Brewing. He branched out into ceramics. CoorsTek is the leading global manufacturer of technical ceramics in the world. It's headquartered in Golden, Colorado. [5:36] Justin and Ondrea comment on the beauty of Golden, Colorado. Justin likes the Coors Brewery and recommends the tour. He says Coors Ceramics (CoorsTek) is a close second. Both Coors Brewing and CoorsTek are owned and managed by the Coors family. [7:08] CoorsTek has 30 facilities across 10 countries. Ondrea has visited the majority of the CoorsTek facilities and has built relationships with the local leadership teams in Finance, Human Resources, and Health and Safety. [7:34] CorsTek manufactures thousands of parts, but the processes and materials are fairly consistent. They have a very low claim volume. That allows the risk team to focus on streamlining renewals, process improvements, and communication flow. [7:48] They prioritize larger strategic initiatives in alignment wth their corporate vision. It's not challenging when they all come together for the same common purpose. [8:13] Ondrea's team includes Ondrea, with a full-time Risk Manager and a part-time Workers' Compensation Manager. It's a department of 2.5. The work ebbs and flows. Between renewals and with low claim volume, there is some downtime to work on projects and other initiatives. [8:36] CoorsTek is looking at further developing its fleet management and maintaining alignment with global partners. The size of the risk team is good for CoorsTek. [8:51] Ondrea prioritizes risks by the largest exposure. CoorsTek pays attention to what is most impactful and prioritizes the health and safety of its employees. That's through Workers' Compensation, Health and Safety Partnerships with the global EHS staff. [9:12] CoorsTek looks at its property exposures. Its property insurer has a robust Risk Engineering department. CoorsTek has a dedicated Property Protection Engineer. CoorsTek prioritizes people first, and then the balance sheet and the financials. [9:31] CoorsTek is a very innovative company. The teams are always bringing a new product or process to the table. They look for ways to protect the company's financials while still enabling growth; for ways to say yes to the business while making them aware of the risks and costs. [10:17] Ondrea explains how she oversees benefits. Benefits represent a large strategic risk and opportunity, as well as increased fiduciary responsibility. [10:39] Ondrea explains that changing a health care provider requires not just a detailed financial analysis but also assessing the risk related to employee engagement, comprehensive communication, access to care, and employees' emotional well-being. [11:00] It's a framework of risk identification, assessment, and response. [11:05] Ondrea monitors risks like medical inflation, pharmacy management shifts, compliance, and vendor performance, to continually reduce financial exposure to the company and employees, related to large losses, changes in prescription coverage, deductibles, and more. [11:24] CoorsTek works with partners, consultants, and local human resource teams on responses to support and clarify for its employees. [11:44] At CoorsTek, risk doesn't just belong to Ondrea and her team. Risk is addressed by every function, every day. CoorsTek has a wide expanse of expertise, and they've brought everyone together to support the company. [12:01] They have a global trade department, a supply chain, and a government affairs position, and they've kept on top of the tariffs for the organization, reporting on changes weekly or bi-weekly. CoorsTek's Health and Safety team is also global. They stay on top of regulations. [12:19] Ondrea appreciates the collaboration they all have at CoorsTek. It makes her job easier. When they say risk, it doesn't mean Ondrea and her team. Every department comes together to face all the new challenges they are seeing recently in the economy. It's in the KoorsTek culture. [12:57] Ondrea is fortunate to have access to CoorsTek's leadership. Most of the employees do. The CEOs have direct email lines, and any employee is welcome to reach out at any time. [13:24] In Ondrea's unique role, combining risk and benefits, she has the opportunity to join the Human Resources team and the Finance leadership teams, and she reports directly to the CFO for the family company. [13:40] The family has helped build and support mechanisms for communicating with leadership. They do skip-levels. Everybody feels respected as individuals. Ondrea joined the company when they had one global location, and the company was a lot smaller. [14:05] Ondrea has been able to grow with the company and see the evolution that has come with that growth. It's exciting to see all the innovation and all the ways that CoorsTek continues to contribute to the communities and the world. [14:23] Quick Break for RIMS Events! On September 18th, the 10th Annual Chicagoland Risk Forum will be held at The Old Post Office in Chicago. Register at ChicagoRIMS.org. [14:38] On October 1st through the 3rd, the RIMS Western Regional Conference will be held in North San Jose at the Santa Clara Marriott. The agenda is live. It looks fantastic! Visit RIMSWesternRegional.com and register today! [14:55] On November 17th and 18th, elevate your ERM Program and career at the RIMS ERM Conference 2025 in Seattle, Washington. The agenda is live, and early rates are available until September 5th. Register now to save $110 and secure your spot at the ERM event of the year. [15:17] Canadian listeners, take note, that's just a little bit South of the border in British Columbia. That's a great way to extend your knowledge after the RIMS Canada Conference. Visit RIMS.org/ERM2025 to register. [15:32] At the top, Justin mentioned RISKWORLD 2026. Through September 4th, the RISKWORLD education content submission process is still open. [15:41] RIMS invites you to share your experiences, best practices, and innovative strategies that represent the global outlook of risk management. Send us your submission, and who knows? We might select you to speak at RISKWORLD 2026 in Philadelphia! The link is in the show notes. [15:59] Let's Return to My Interview with RIMS Board Director Ondrea Matthews!  [16:11] Ondrea is a member of the RIMS Rocky Mountain Chapter. Rocky Mountain Chapter members Emily Buckley, Emily Bloedel, and Neil Colclough have been guests on RIMScast. Ondrea joined about 18 years ago when she started at CoorsTek. She's glad she joined. [17:02] The RIMS Rocky Mountain Chapter has been amazing. It helped create a community for Ondrea. She joined, not knowing a lot about risk management. The chapter has been a source of support for her for her entire career. She wouldn't be where she is today without that community. [17:40] Ondrea joined the chapter board and has held a lot of board positions, including Past President, Community Service Chair, and Secretary. She finds her time with the chapter to be invaluable. She was excited that Neil Colclough won the Volunteer of the Year award. [18:07] It's exciting to see the energy that the current board has. [18:21] As of January of this year, Ondrea is a member of the Global RIMS Board. She loves her interactions with RIMS. She likes the camaraderie and impact that you have from serving on a board. [18:53] The opportunity to serve on the RIMS Global Board came up. It was an intense process to be nominated. She's learning a lot. She's surrounded by great leaders who have been on the board for a couple of years. She loves the energy Kristen Peed brings to the board. [19:46] RIMS emphasizes professional development, inclusivity, and innovation in risk management. Ondrea's passion is giving back to the community. She appreciates the inclusion that RIMS brings. It brings together people from every walk of life and level of risk management. [20:45] Ondrea feels that RIMS's culture is very inclusive. She was welcomed with open arms. She hopes that everyone else in the RIMS community is feeling welcomed and that we want their thoughts, ideas, and their participation. [21:03] Ondrea appreciates the inclusion around RIMS. Professional development and innovation go hand in hand. You need to educate to innovate. Risk managers need to stay ahead of innovation, bring ideas to the table, and not just solve problems as they are presented. [21:31] Ondrea talks about workforce well-being and risk management, and the risks of recruitment, retention, absenteeism, and presenteeism. These are not as easy to quantify as an actuarial analysis for future claims and IBNR projections. They rely on human behavior. [22:12] CoorsTek gathers data through annual engagement surveys and Great Places to Work surveys, and addresses those results with action items, identifying areas of risk to its human capital and employee well-being. [22:27] Ondrea thinks you need to look at employee well-being through a different lens than “How is everybody feeling today, and how are they reacting to surveys?” You need to look at them with respect to absenteeism. Why are employees not showing up? [22:56] What are you doing to improve their work-life balance or get them other supports that they may need in their lives so that they can be present at work? [23:07] A Final Break! The Spencer Educational Foundation's goal to help build a talent pipeline of risk management and insurance professionals is achieved, in part, by its collaboration with risk management and insurance educators across the U.S. and Canada. [23:27] Since 1999, Spencer has awarded over $2.9 million to create more than 570 Risk Management Internships. The Internship Grants application process is now open through October 15th, 2025. [23:43] To be eligible, risk managers must be based in the U.S., Canada, or Bermuda. A link to the Internship Grants page is in this episode's show notes. You can always visit SpencerEd.org, as well. [23:57] The Spencer 2025 Funding their Future Gala will be held on Thursday, September 18th, at the Cipriani 42nd Street in Manhattan, New York. This year's honoree is Tim Ryan, the U.S. President of Lockton, and we look forward to having Tim join us here on RIMScast very soon. [24:16] A link to the Gala is also in this episode's show notes. Buy a ticket, enjoy a great night in the city, and support the future of risk management. [24:24] Let's Conclude Our Interview with Ondrea Matthews! [24:31] Ondrea will be at the RIMS Western Regional Conference on October 2nd. She is very excited. This is her 3rd Western Regional Conference. She's kicking herself for not having gone all these years in the past. [24:50] Ondrea says the vibe there is one of connections. It's a lot smaller than RISKWORLD. The Western Regional Conference is a little more laid back. There's more time to create connections and have meaningful conversations. [25:16] It provides the opportunity to create a network with people who have the same challenges as you. There's a session on wildfires. Someone in another region may not have a wildfire exposure like they have in the Western Region. It brings people together. [25:46] Ondrea will have a session on October 2nd, “Gone But Not Forgotten: Mastering Absence, Disability, and Risk Without Losing Your Sanity!” She will co-present with Brett Wilson of ESIS, a Chubb company. [26:04] The session title is a mouthful! Ondrea says she is excited to present the topic with Brett. They are getting to know each other now. [26:35] Ondrea has sat on the planning committee for the Western Regional Conference for the last couple of years. Ondrea is the conference liaison for ESIS. ESIS wanted to present this topic, and they asked Ondrea if she knew anyone who would be able to speak on this with them. [27:05] As Ondrea was already familiar with the ESIS team and currently leads absence management within CoorsTek, it seemed that she would be a really good fit, so she will be co-presenting with ESIS. [27:20] Ondrea says there are so many changes in compliance and regulation regarding absence management that it is an organizational risk. It's not just an employee well-being risk, but it's also a compliance and financial risk. [27:39] The regulations change quickly. If you are a national company across the U.S., every state has its nuance. You have to know what every state is doing where you have employees, whether it's a virtual employee or hundreds of employees.  [28:02] Regulations can put your organization at significant risk for non-compliance. There's also a reputational risk that goes along with non-compliance. [28:24] The presentation will include tips and thoughts on avoiding the common pitfalls that organizations face in navigating these regulations. [28:37] Ondrea suggests helping risk leaders connect more with their Human Resource partners, create more value for them within the company, and create more value for the company. [28:53] Ondrea will give the audience time to ask questions and share stories. Ondrea says the best sessions are interactive. Presenters learn as much from an audience as they hope the audience is going to learn from them. [29:12] Each attendee has a unique mindset and situation. Sharing unique situations helps broaden everyone's overview of how to address and potentially help solve problems. [29:27] If you're going to attend, everybody bring your questions! Ondrea's very personable and easy to speak with. Even after the session, people come up to her. She will be at the Western Regional Conference for the entire time, hoping to get some good sessions in. [29:43] Ondrea says she is available anytime through LinkedIn or email. She is happy to connect. [30:09] Ondrea shares how empathetic communication can help defuse a risky or contentious employee absence situation. Keep in mind that when an employee is on leave, it's because they are going through a significant life event. We need to have ongoing communications with them. [30:30] People think that when an employee's not at work, they shouldn't talk to them or bother them. Ondrea says you need to continue to let your employees know they're a part of the organizational family still and that you care for them. [30:51] Empathy goes a really long way. Listening and active listening help, even if you don't have answers for what they're going through. Let them know that you are going to help them navigate this. [31:04] CoorsTek has a great internal team that helps manage, leads, and is the point for employee communication. CoorsTek outsources its leave management to distance itself from the regulatory environment and focus on the employee as a person. [31:30] Justin adds that it's that sort of perspective that you're going to get at the RIMS Western Regional Conference when you go to Ondrea's session on October 2nd, “Gone But Not Forgotten.” Do not forget to go and attend! Ondrea is looking forward to seeing everyone there! [31:52] Special thanks again to Ondrea Matthews of CoorsTek and the RIMS Board of Directors for joining us here at RIMScast. Remember to see her at the RIMS Western Regional Conference from October 1st through the 3rd. [32:06] Ondrea will deliver the session on October 2nd, “Gone But Not Forgotten: Mastering Absence, Disability, and Risk Without Losing Your Sanity!” The conference will be held at the lovely Santa Clara Marriott in California. [32:20] Register, attend, and tell Ondrea that you heard her first here on RIMScast! [32:27] Plug Time! You can sponsor a RIMScast episode for this, our weekly show, or a dedicated episode. Links to sponsored episodes are in the show notes. [32:55] RIMScast has a global audience of risk and insurance professionals, legal professionals, students, business leaders, C-Suite executives, and more. Let's collaborate and help you reach them! Contact pd@rims.org for more information. [33:13] Become a RIMS member and get access to the tools, thought leadership, and network you need to succeed. Visit RIMS.org/membership or email membershipdept@RIMS.org for more information. [33:31] Risk Knowledge is the RIMS searchable content library that provides relevant information for today's risk professionals. Materials include RIMS executive reports, survey findings, contributed articles, industry research, benchmarking data, and more. [33:47] For the best reporting on the profession of risk management, read Risk Management Magazine at RMMagazine.com. It is written and published by the best minds in risk management. [34:01] Justin Smulison is the Business Content Manager at RIMS. Please remember to subscribe to RIMScast on your favorite podcasting app. You can email us at Content@RIMS.org. [34:13] Practice good risk management, stay safe, and thank you again for your continuous support!   Links: RIMS ERM Conference 2025 — Nov. 17‒18 The call for RISKWORLD 2026 submissions is open through Sept 4. RIMS Canada 2025 — Sept. 14‒17 | Registration open! 10th Annual Chicagoland Risk Forum — Sept. 18 | Registration open! RIMS Western Regional — Oct 1‒3 | Bay Area, California | Registration open! RISKWORLD 2026 — Members-only early registration! Register through Sept 30! RIMS-Certified Risk Management Professional (RIMS-CRMP) The Strategic and Enterprise Risk Center Spencer Educational Foundation 2025 Funding Their Future Gala — Sept. 18, 2025, in NYC! Spencer Internship Program — Registration Open Through Oct. 15. RIMS-CRO Certificate in Advanced Enterprise Risk Management — Featuring Instructor James Lam! Next bi-weekly course begins Oct 9. RIMS Diversity, Equity, & Inclusion Council RISK PAC | RIMS Advocacy | RIMS Legislative Summit SAVE THE DATE — March 18‒19, 2026 RIMS Risk Management magazine | Contribute RIMS Now www.coorstek.com RIMS Webinars: RIMS.org/Webinars Lockdown & Level Up: Turn Up Your Cyber Security Game Against Creative Cyber Criminals | Sept. 4, 2025 | Sponsored by AXA XL “Driving Better Incident and Claims Management with Data, Technology & Strategic Collaboration” | Sept. 18 | Sponsored by Origami Risk “Parametric Insurance: Providing Financial Certainty in Uncertain Times” | Oct. 30, 2025 | Sponsored by Swiss Re “Geopolitical Whiplash — Building Resilient Global Risk Programs in an Unstable World” | Nov. 6 | Sponsored by Hub   Upcoming RIMS-CRMP Prep Virtual Workshops: RIMS-CRMP Exam Prep Virtual Workshop — Sept 2‒3, 2025 | Presented by RIMS and PARIMA RIMS-CRMP-FED Exam Prep Virtual Workshop — November 11‒12 Full RIMS-CRMP Prep Course Schedule Intro to ERM for Senior Leaders | Nov. 4‒5 | Instructor: Elise Farnham See the full calendar of RIMS Virtual Workshops RIMS-CRMP Prep Workshops   Related RIMScast Episodes: “Vendor Management with David Neikrug” “ERM, Retail, and Risk with Jeff Strege” “Supply and Bike Chains with Emily Buckley”   Sponsored RIMScast Episodes: “The New Reality of Risk Engineering: From Code Compliance to Resilience” | Sponsored by AXA XL (New!) “Change Management: AI's Role in Loss Control and Property Insurance” | Sponsored by Global Risk Consultants, a TÜV SÜD Company “Demystifying Multinational Fronting Insurance Programs” | Sponsored by Zurich “Understanding Third-Party Litigation Funding” | Sponsored by Zurich “What Risk Managers Can Learn From School Shootings” | Sponsored by Merrill Herzog “Simplifying the Challenges of OSHA Recordkeeping” | Sponsored by Medcor “Risk Management in a Changing World: A Deep Dive into AXA's 2024 Future Risks Report” | Sponsored by AXA XL “How Insurance Builds Resilience Against An Active Assailant Attack” | Sponsored by Merrill Herzog “Third-Party and Cyber Risk Management Tips” | Sponsored by Alliant “RMIS Innovation with Archer” | Sponsored by Archer “Navigating Commercial Property Risks with Captives” | Sponsored by Zurich “Breaking Down Silos: AXA XL's New Approach to Casualty Insurance” | Sponsored by AXA XL “Weathering Today's Property Claims Management Challenges” | Sponsored by AXA XL “Storm Prep 2024: The Growing Impact of Convective Storms and Hail” | Sponsored by Global Risk Consultants, a TÜV SÜD Company “Partnering Against Cyberrisk” | Sponsored by AXA XL “Harnessing the Power of Data and Analytics for Effective Risk Management” | Sponsored by Marsh “Accident Prevention — The Winning Formula For Construction and Insurance” | Sponsored by Otoos “Platinum Protection: Underwriting and Risk Engineering's Role in Protecting Commercial Properties” | Sponsored by AXA XL “Elevating RMIS — The Archer Way” | Sponsored by Archer   RIMS Publications, Content, and Links: RIMS Membership — Whether you are a new member or need to transition, be a part of the global risk management community! RIMS Virtual Workshops On-Demand Webinars RIMS-Certified Risk Management Professional (RIMS-CRMP) RISK PAC | RIMS Advocacy RIMS Strategic & Enterprise Risk Center RIMS-CRMP Stories — Featuring RIMS President Kristen Peed!   RIMS Events, Education, and Services: RIMS Risk Maturity Model®   Sponsor RIMScast: Contact sales@rims.org or pd@rims.org for more information.   Want to Learn More? Keep up with the podcast on RIMS.org, and listen on Spotify and Apple Podcasts.   Have a question or suggestion? Email: Content@rims.org.   Join the Conversation! Follow @RIMSorg on Facebook, Twitter, and LinkedIn.   About our guest: Ondrea Matthews, Sr. Director, Risk Management & Benefits, CoorsTek   Production and engineering provided by Podfly.  

S6EP5, Make SHIFTS In Leadership with Dr Sam Adeyemi Join us for an inspiring and insightful episode featuring Dr. Sam Adeyemi, a global speaker, strategic leadership expert, and author whose work has impacted millions over the past 25 years. With more than 52,000 graduates from his leadership school and over 3 million followers on social media, Dr. Sam has dedicated his career to helping leaders see possibilities and achieve transformation. In this episode, Dr. Sam discusses his latest book, SHIFTS: 6 Steps to Transform Your Mindset and Elevate Your Leadership, offering a powerful roadmap for personal and professional growth. He breaks down the SHIFTS acronym, revealing the building blocks for becoming a successful leader, whether you're a seasoned C-Suite executive or an ambitious entry-level professional Guest Bio: Sam Adeyemi (say: Ah Day yeh me), Ph.D., is a global speaker, strategic leadership expert, minister, and author who has influenced millions of people on success and leadership through radio, television, conferences, and information products for more than 25 years. He shifts mindsets to help leaders see possibilities and become those possibilities. More than 52,000 alumni have graduated from Dr. Sam's leadership school. He is the author of SHIFTS: 6 Steps to Transform Your Mindset and Elevate Your Leadership: https://www.wiley.com/en-us/SHIFTS%3A... Dear Leader: Your Flagship Guide to Successful Leadership: https://www.amazon.com/Dear-Leader-Fl... Website: https://samadeyemi.com/ #VoicesOfCourage #KenDFoster #TheCourageNetwork #VOCPodcast #VOCSeason6 #DrSamAdeyemi #SHIFTSBook #LeadershipTransformation #MindsetShift #LeadershipGrowth #SuccessMindset #PersonalTransformation #ExecutiveLeadership #LeadershipDevelopment #OrganizationalGrowth #EntrepreneurshipMindset #CourageToLead #LeadershipPodcast #InspiringLeadership #TransformationalLeadership #SuccessAndLeadership

In this solo episode, Deb Coviello, the Drop-in CEO, shares a heartfelt reflection on the importance of pausing and reassessing your leadership journey. Deb opens up about her own experiences, the challenges leaders face, and the critical need to invest in yourself, stick to your strategy, and avoid burnout. Tune in for actionable insights and stories that will help you lead with intention and leave a lasting legacy. Episode Highlights: [3:00] - The Power of Pausing and Reflecting: Why Deb is changing the podcast format and the importance of slowing down as a leader. [7:30] - Five Leadership Traps: Burnout, tactical overload, lack of self-investment, losing discipline, and feeling lost. [17:50] - Real Stories and Solutions: Deb shares personal and client stories illustrating each leadership trap and how to overcome them. [21:10] - Building Your Legacy: The importance of discipline, self-care, and finding your unique leadership path. For more information about my services or if you just want to connect and have a chat, reach out at: https://dropinceo.com/contact/See omnystudio.com/listener for privacy information.

In this episode, Bob ‘n Joyce pick up where they left off in Episode 204, exploring the infectious power of energy. Too often overlooked, energy shapes how we provoke, improve, and influence the people and systems around us. Each of us carries this superpower, capable of sparking positivity—or negativity—based on how we show up. Every system is in constant flux, driven by the ebb and flow of energy. Today, we share practical ways leaders and OD practitioners can harness this invisible force to elevate individuals, teams, and entire organizations. It begins with learning to see energy at work, everywhere and all the time. Tune in for an energy boost that's guaranteed to lift your day!

Today, I'm joined by Dr. Sylvia Rohde-Liebenau, and we're discussing the subject of Unlocking Authentic Leadership. Sylvia is a senior executive coach with 30 years of experience, who helps C-Suite leaders, entrepreneurs, and change-makers thrive in today's complex and fast-moving world. She is the founder of the SMART Power method, a groundbreaking approach for succeeding in complexity, with greater impact and ease. Her clients have included UNHCR, European Central Bank, Allianz Global Investors, Red Cross, and Amazon. She is also the author of the bestselling book Who's In Charge?: Lead with Real Power and Create an Impact in a Chaotic World. In this book, Sylvia helps leaders become more resilient and powerful, combining success with fulfillment. I'm excited to have her on the show to learn more about Unlocking Authentic Leadership. Show resources: Who's In Charge? Book Smartpowermethod.com Sponsors: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Cadre of Men⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Farrow Skin Care⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Salty Sailor Coffee Company⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Leader Connect⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠The Qualified Leadership Series⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ____ Get all of Jon Rennie's bestselling leadership books for 15% off the regular price today! ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠HERE Learn more about your ad choices. Visit megaphone.fm/adchoices

In episode 214, Coffey talks with Joe Frodsham about CMP's fourth annual national pulse check on C-Suite mental health, wellbeing, and leadership challenges.   They discuss executive mental health normalization since COVID; executive well being; clinical support and performance psychology for executives; individual vs one-size-fits-all wellness approaches; ROI metrics including career health indicators and management reviews; improved communication and engagement trends; remote work impacts on introverts vs extroverts; executive job security varying by ownership structure with private equity creating highest stress; and the importance of clear cultural decisions during mergers and acquisitions. CMP's C-Suite State of Mind Pulse Check 2025 is available at https://www.careermp.com/csuite-pulse-check-2025.  Good Morning, HR is brought to you by Imperative—Bulletproof Background Checks. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com.  If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. Business Credit for SPHRs. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest: Joe Frodsham is President of CMP, the largest minority- and woman-owned talent solutions firm in the nation. CMP supports thousands of professionals in career transition annually while deploying contemporary assessment, coaching, and training solutions for targeted succession and development. Joe has extensive experience across Fortune 500 companies in leading human resource functions and building cutting-edge talent management systems. Joe is a regular contributor to Forbes, co-hosts the American Narratives podcast, and has co-authored two seminal books on careers—Make it Work and Don't Dread Monday. Joe will be presenting at the Fort Worth HR Strategic Mindset Conference on September 12th. And you can learn more about that conference at fwhr.org. Joe Frodsham can be reached at https://www.careermp.com https://www.linkedin.com/in/jfrodsham About Mike Coffey: Mike Coffey is an entrepreneur, licensed private investigator, business strategist, HR consultant, and registered yoga teacher. In 1999, he founded Imperative, a background investigations and due diligence firm helping risk-averse clients make well-informed decisions about the people they involve in their business. Imperative delivers in-depth employment background investigations, know-your-customer and anti-money laundering compliance, and due diligence investigations to more than 300 risk-averse corporate clients across the US, and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies. Imperative has been named a Best Places to Work, the Texas Association of Business' small business of the year, and is accredited by the Professional Background Screening Association.  Mike shares his insight from 25+ years of HR-entrepreneurship on the Good Morning, HR podcast, where each week he talks to business leaders about bringing people together to create value for customers, shareholders, and community. Mike has been recognized as an Entrepreneur of Excellence by FW, Inc. and has twice been recognized as the North Texas HR Professional of the Year.  Mike serves as a board member of a number of organizations, including the Texas State Council, where he serves Texas' 31 SHRM chapters as State Director-Elect; Workforce Solutions for Tarrant County; the Texas Association of Business; and the Fort Worth Chamber of Commerce, where he is chair of the Talent Committee. Mike is a certified Senior Professional in Human Resources (SPHR) through the HR Certification Institute and a SHRM Senior Certified Professional (SHRM-SCP). He is also a Yoga Alliance registered yoga teacher (RYT-200) and teaches multiple times each week. Mike and his very patient wife of 28 years are empty nesters in Fort Worth.  Learning Objectives: Recognize that executive mental health directly impacts business outcomes and implement clinical support resources and individualized wellness strategies rather than generic programs. Develop better metrics for measuring engagement including career health indicators, management reviews with upward feedback, and individual assessment tools that drive real-time conversations. Understand that job security and stress levels vary significantly by ownership structure (private equity vs public vs privately held) and tailor retention strategies accordingly. 

Carl Quintanilla, Sara Eisen, and David Faber discussed Target's latest results and the company's big C-Suite shuffle. Target announced that company veteran Michael Fiddelke will become its next CEO starting next February, as shares of the retailer dropped in early trading. The desk also hit Palantir's big pullback, down more than 20% from its recent highs. Also in the mix: CNBC's Steve Liesman joined the program live from Jackson Hole, Wyoming with a new survey looking at the race to replace Fed Chair Powell.Squawk on the Street Disclaimer

Should You Build a Business from Scratch or Buy One that's Already Working?In this episode, Bill sits down with Matt Raad, founder of the eBusiness Institute and veteran business buyer, to explore the world of digital acquisition, business turnarounds, and intentional exits. From a humble start in zoology and manufacturing to flipping multi-million dollar websites, Matt's journey highlights how you can build wealth through strategic business acquisitions.Topics explored in this episode:(07:00) Buying a Bankrupt Business*Working with a shady accountant, buying a bankrupt business, and the accidental M&A lesson.*Early inspiration from Zig Ziglar, Brian Tracy, and “What They Don't Teach You at Harvard Business School.”(10:30) Turnarounds that Worked and One That Didn't*Why Matt's retail experiment failed.*The power of simply raising prices and boosting sales.*Preparing a business for exit with minor tweaks, not reinvention(20:20) Discovering the Digital Goldmine*Moving from bricks and mortar to passive digital income.*Why Matt avoided eCommerce and leaned into affiliate websites.*How his first $20k website changed everything.(26:00) Built to Sell: Why Your Exit Strategy Starts Now*Sell on the way up, not at the peak.*Most founders wait too long and lose their best valuation.(31:50) Equity, Earnouts, and Strategic Sales*PE vs. strategic buyers: which gets you the better multiple?*Stories of regret from entrepreneurs who sold equity too early.*How smart PE groups structure incentives for better exits.(41:55) Shared Ownership Isn't Always a Bad Thing*Why giving shares to store managers and salespeople drives better performance.*A proven incentive structure from one of Matt's mentors.Thanks to Matt Raad for being on the show!Learn more about Matt: https://www.ebusinessinstitute.com.au/Listen to Matt's podcast: https://www.digitalinvestors.com/podcast/Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGallBill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today's episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts.Subscribe via Spotify:

Going Long Podcast Episode 552: From The C-Suite to Executive Coach - with Silvia Beltran  ( To see the Video Version of today's conversation just CLICK HERE. ) In today's episode of The Going Long Podcast, you'll learn the following:   [00:24 - 02:11] Billy welcomes and introduces today's special guest, Silvia Beltran. [01:20 - 04:22] Silvia gives her own introduction explaining in further detail who she is and her story up to this point. [04:22 - 07:58] Billy asks Silvia how much her early life experiences have shaped and sustained her current position, and Silvia shares some examples.  [07:58 - 14:07] Silvia explains in what way ‘recognition' is such a key element of how she goes about getting things done and making things happen. [14:07 - 17:57] Billy asks to what extent having had to overcome problems and having an appreciative mindset shapes the way Silvia works. [17:57 - 21:05] Silvia explains what drove her to move on from her well paid job role to walk her own path. [21:05 - 31:10] Silvia shares some platinum advice for those who are considering making the leap away from corporate and who may be unsure or anxious about doing it. [31:20 - 36:14] Silvia explains how she became sure that it was right to go full-in with her endeavours to start her own gig with focus and no deliberations. [36:14 - 39:30] Billy asks Silvia to explain all about who she is serving with Silbega.com and what services she provides. [39:30 - 40:28] Silvia shares the message that she would leave for herself to hear 3 years in the future.  [40:28 - 43:54] Billy asks Silvia the best way listeners can contact her, and then wraps up the show.   How best to get in touch with Silvia Beltran: Website: https://www.sibega.com/en/  LinkedIn: https://www.linkedin.com/in/silviabeltranganga/?locale=en_US    Sign up for Billy's FREE course to learn how to make your corporate role optional in 5 proven phases at:  https://www.makeitoptional.com/ What you can expect to get out of this course: Learn How to Achieve Financial Optionality Gain True Control Over Your Career Turn Corporate Skills into Personal Assets With 26 years of experience in corporate sales leadership, achieved optionality through multiple income streams, Billy has helped dozens of executives build their paths to take control of their time. This free course gives you everything you need to identify, plan, and take control of your career while building financial optionality, leveraging your skills, and start living your IDEAL day - today! Go to: https://www.makeitoptional.com/   To see the Video Version of today's conversation just CLICK HERE.   How to leave a review for The Going Long Podcast: https://youtu.be/qfRqLVcf8UI     Be sure to connect with Billy!  He's made it easy for you to do…Just go to any of these sites:   Website: www.billykeels.com Youtube: billykeels Facebook: Billy Keels Fan Page Instagram: @billykeels Twitter: @billykeels LinkedIn: Billy Keels

Cam Beaudoin is on a mission to get powerful voices heard. As the founder of The Frequent Speaker, he helps authors, coaches, entrepreneurs, and executives land high-impact speaking gigs that most people don't even know exist.His booking agency takes the guesswork out of speaking. No cold outreach, no endless pitching—just the right message on the right stage at the right time. From TEDx speakers and 9-figure entrepreneurs to award-winning coaches and C-Suite leaders, Cam's clients all share one thing: a message worth amplifying.With a background in storytelling and a sharp understanding of what event planners really want, Cam and his team handle the research, pitching, and backstage details to consistently put their clients in front of audiences that grow both their influence and their bottom line.For mission-driven leaders ready to turn speaking into a serious growth strategy, Cam Beaudoin is the guy who makes it happen—one stage at a time.

Welcome to RIMScast. Your host is Justin Smulison, Business Content Manager at RIMS, the Risk and Insurance Management Society.   In this episode, Justin interviews David Neikrug, CEO at Optimatum Solutions, about managing vendors of employer-sponsored healthcare and a recent Optimatum Solutions report, “A Path Not Taken: Vendor Management in Employer-Sponsored Healthcare”. David explores with Justin the topic of applying risk management tools to HR programs and plans, an area that risk managers rarely visit. They touch on ways for risk managers to contribute at the table using the risk management skills and tools that they have applied to recognized risk areas for years.   Listen to learn about the benefits of managing benefit plan vendors.   Key Takeaways: [:01] About RIMS and RIMScast. [:17] About this episode of RIMScast. Our topic is vendor management. We will dive deeply with Optimatum Solutions CEO, David Neikrug. [:40] RIMS-CRMP Workshops! The next Virtual RIMS-CRMP exam prep, co-hosted by Parima, will be held on September 2nd and 3rd. [:50] The next RIMS-CRMP-FED virtual workshop will be held on November 11th and 12th, and led by Joseph Mayo. Links to these courses can be found on the Certification Page of RIMS.org and through this episode's show notes. [1:07] RIMS Virtual Workshops! RIMS has launched a new course, “Intro to ERM for Senior Leaders.” It will be held again on November 4th and 5th and will be led by Elise Farnham. RIMS members enjoy deep discounts! [1:24] The full schedule of virtual workshops can be found on the RIMS.org/education and RIMS.org/education/online-learning pages. A link is also in this episode's notes. [1:35] The next RIMS Webinar will be held on September 4th and will be led by AXA XL. It is titled “Lockdown & Level Up: Turn Up Your Cyber Security Game Against Creative Cyber Criminals”. [1:48] On September 18th, Origami Risk will present “Driving Better Incident and Claims Management with Data, Technology & Strategic Collaboration”. [1:56] On October 30th, Swiss Re will present “Parametric Insurance: Providing Financial Certainty in Uncertain Times”. [2:05] On November 6th, Hub will present “Geopolitical Whiplash — Building Resilient Global Risk Programs in an Unstable World”. Register at RIMS.org/Webinars. [2:17] Mark your calendars for November 17th and 18th for the RIMS ERM Conference 2025 in Seattle, Washington. The agenda is jam-packed with educational sessions that will resonate with risk practitioners in all stages of their careers. [2:38] See the full agenda at RIMS.org/ERM2025. [2:44] RISKWORLD 2026 will be in Philadelphia, Pennsylvania, from May 3rd through May 6th. RIMS members can now lock in the 2025 rate for a full conference pass to RISKWORLD 2026 when registering by September 30th. [2:58] This also lets you enjoy earlier access to the RISKWORLD hotel block. Register by September 30th, and you will also be entered to win a $500 raffle. Don't miss out on this chance to plan and score some extra perks. [3:11] The members-only registration link is in this episode's show notes. If you are not yet a member, this is the time to join us. Visit RIMS.org/membership and build your risk network with us here at RIMS. [3:26] On with the show! You wanted to hear about vendor management, and that's why I reached out to Optimatum Solutions CEO, David Neikrug, to discuss the findings in Optimatum's new report, “A Path Not Taken: Vendor Management in Employer-Sponsored Healthcare”. [3:50] It's got some fascinating insights, and I wanted to extend the dialogue beyond the PDF, so let's get started! [3:56] Interview! David Neikrug, welcome to RIMScast! [4:07] Justin hasn't covered vendor management much on RIMScast. Justin invited David on the show to talk about Optimatum's publicly available paper, “A Path Not Taken: Vendor Management in Employer-Sponsored Healthcare.” This speaks to a risk management audience. [4:28] There is a link in this episode's show notes. The average cost of healthcare in 2025 is pushing north of $25K total cost, per employee per year, and it's an outsourced function. It's a large amount of money. [5:08] HR generally doesn't have the traditional service level agreements (SLAs) or performance guarantees that are present in an IT services agreement. That's a major disconnect that leads to financial, operational, and risk issues that go unchecked. [5:44] Traditionally, we don't see risk managers getting involved in HR things like employer-sponsored healthcare. David encourages risk managers to take the tools and skills they know and apply them to HR and employer-sponsored healthcare and retirement plans. [6:23] David suggests risk managers should demand vendor transparency when it comes to fees, debits, and credits. David talks about pharmacy rebates, segregation, and how credits are captured and applied. [7:09] David says vendor harmonization can be applied vertically or horizontally. The vertical side is when a company has acquired several HR benefits and programs, and then merges them into one program. The value creation by doing that is immense. [7:56] David says horizontal harmonization applies to anybody who aggregates companies of various kinds, including family offices. Each company may have a disparate benefits plan. Bringing plans together can save hundreds to thousands of dollars per employee per year. [8:46] Those are the types of numbers Optimatum Solutions is seeing as the opportunity for a risk manager to focus on as a quantifiable value proposition of bringing 10 vendor programs into one aggregated program. [9:14] From a risk standpoint, you have a single source to manage across enterprises. [9:31] David often speaks using numbers to convey the point. He says risk managers have a wealth of information and know what they are doing. When it comes to opportunities to create value, HR is an area they're not thinking about. [10:25] David suggests surveying risk managers and asking what percentage of risk managers are focused on the HR side, employer-sponsored healthcare, and retirement plans. You'll see the opportunity is almost endless. [10:44] Quick Break for RIMS Events!  On September 18th, the 10th Annual Chicagoland Risk Forum will be held at The Old Post Office in Chicago. Register at ChicagoRIMS.org. [10:59] On October 1st through the 3rd, the RIMS Western Regional Conference will be held in North San Jose at the Santa Clara Marriott. The agenda is live. It looks fantastic! Visit RIMSWesternRegional.com and register today! [11:15] On November 17th and 18th, elevate your ERM Program and career at the RIMS ERM Conference 2025 in Seattle, Washington. The agenda is live, and early rates are available until September 5th. Register now to save $110 and secure your spot at the ERM event of the year. [11:37] Canadian listeners, take note, that's just a little bit South of the border in British Columbia. That's a great way to extend your knowledge after the RIMS Canada Conference. Visit RIMS.org/ERM2025 to register. [11:52] At the top, Justin mentioned RISKWORLD 2026. Through September 4th, the RISKWORLD education content submission process is still open. [12:02] RIMS invites you to share your experiences, best practices, and innovative strategies that represent the global outlook of risk management. Send us your submission, and who knows? We might select you to speak at RISKWORLD 2026 in Philadelphia! The link is in the show notes. [12:20] Let's Return to My Interview with David Neikrug!  [12:42] David says the first thing to do is make sure risk managers have a seat at the table of employer-sponsored healthcare. They need to look at and understand all the terms and conditions of the contracts, looking for the low-hanging fruit. [12:55] Look for Service Level Agreements, Performance Guarantees, and Built-in Reconciliation Clauses for the vendor to provide a self-reconciliation of all the debits and credits from the plan year. Understand the contracts. [13:17] Second, make sure that you're a part of the team. Look at what you can do, bringing all the tools that you've acquired, dealing with the risk side over the years, and applying them to the HR benefits side. [13:54] For organizations of between 500 to 5,000 employees, there is ample opportunity. Those are going more unwatched than the larger organizations. The vendors aren't used to being held as accountable as they are for a Fortune 100. [14:21] David would say there isn't an organization that doesn't have an opportunity. It's a matter of focusing on it and bringing your expertise to the table to help your organization hold those vendors accountable, drive savings and performance, and create value. [14:59] David said Optimatum Solutions had a client that was a rapidly growing organization. They had acquired a company and decided to change the acquired company's vendor because they had been using a different vendor. [15:22] David mentions that Optimatum Solutions has a focus on improving or fixing relationships with vendors, versus running an RFP and finding a new vendor. It's better to fix a problem than to replace it. [15:40] Someone at the client company decided to move the pension plan business of the acquired company to a new provider. The plan was started in 1972, before the ERISA regulations on how pension plans are managed. The new vendor did no due diligence and took it over. [16:37] Within the first year, there was a claim by a retiree that the lump sum payment should have been 10 times what it was, stemming from one example in a plan document of how a benefit will be calculated. The company had to defend an $18 million potential claim. [17:11] It took three years to resolve. This taught the new vendor what the old vendor had been doing seamlessly for all those years. The former vendor knew how to deal with various situations, including payments to international employees. [17:49] The new vendor hadn't understood what they were acquiring. That led to a colossal mess. [18:10] It was an HR issue. They had a risk manager, but hadn't thought of having the risk manager at the table for this event. [18:20] A Final Break! The Spencer Educational Foundation's goal to help build a talent pipeline of risk management and insurance professionals is achieved, in part, by its collaboration with risk management and insurance educators across the U.S. and Canada. [18:40] Since 1999, Spencer has awarded over $2.9 million to create more than 570 Risk Management Internships. The Internship Grants application process is now open through October 15th, 2025. [18:56] To be eligible, risk managers must be based in the U.S., Canada, or Bermuda. A link to the Internship Grants page is in this episode's show notes. You can always visit SpencerEd.org, as well. [19:10] The Spencer 2025 Funding their Future Gala will be held on Thursday, September 18th, at the Cipriani 42nd Street in Manhattan, New York. This year's honoree is Tim Ryan, the U.S. President of Lockton, and we look forward to having Tim join us here on RIMScast very soon. [19:29] A link to the Gala is also in this episode's show notes. Buy a ticket, enjoy a great night in the city, and support the future of risk management. [19:38] Let's Return to the Conclusion of My Interview with Optimatum Solutions CEO, David Neikrug! [19:47] Behavioral and mental health are workforce concerns and reputational risks. David says the real number is productivity. If a factory has employees out for behavioral health issues, it has to replace those employees with temporary workers while still paying them. [20:43] The total cost of unmanaged behavioral health in a workforce is not just the behavioral health medical claims, pharmacy claims, or inpatient claims; it's also the lost working hours of those employees and the replacement costs of those employees. [21:15] That's a much larger number than just the surface of behavioral and mental health. Today, all health plans have strong behavioral programs. Organizations have Employee Assistance Programs (EAPs). [21:38] There are also point solutions adding a layer of a microbenefit on top of the program to ensure that employees are receiving the right care at the right time, in the right place.  [22:01] Organizations have the right tools. An employer will have all these programs, but they're disconnected. No one is bringing everyone to the table. [22:24] For a certain cost per employee per month, an EAP vendor will provide a given number of behavioral health visits. They will support the process within the traditional healthcare delivery system. Organizations can have point solutions for behavioral health. [23:00] Organizations can have these vendors at the table to understand what's going on at the organization. Are there RIFs? Are there acquisitions? Does the organization have seasonal issues driving stress? Is there an issue with the community where the organization is located? [23:20] Look at it holistically. Bring all these vendors to the table and discuss what's going on.  [23:30] In an unfortunate situation where employees are very stressed and have some sort of episode while at work, that's a material reputational risk, internally, and it may become an external issue. Most employers today have the vendors in place who can support them. [24:05] The steps are bringing the vendors to the table and managing them to ensure that they're aligned with the intended outcomes, and everyone's goal is aligned accordingly. [24:20] When you're discussing the organization with vendors, what about trade secrets, such as expansion and strategy? David says if you have the right vendor, they're about confidentiality. [24:46] If you're about to announce a Reduction in Force (RIF) or an acquisition, you will want your EAP in place to train managers to deal with employees who may be stressed. [26:01] David talks about AI risks. Ensure that when your employees are using any AI platform, you have thoroughly vetted the platforms you are allowing them to use to make sure that none of your proprietary or confidential information lands in public. [26:36] When using AI with confidential information, unless it's a closed system, you have a material risk of it being exposed. [27:02] AI is here for the future. It will change the face of every single profession. Justin assures that there will be no bots hosting or guesting on RIMScast! [27:35] David asks organizations, in the face of AI, What are you doing about it? How are you training and supporting your employees so that they can be part of the future, versus being a former employee who has been replaced due to AI? [27:54] In analytics, AI is simplifying delivery and crunching numbers like we've never seen before. These are incredible benefits for organizations in the future. [28:27] David thinks that you need internal tools to ensure that your employees are not divulging confidential information within public tools and that your vendors and their vendors are all aligned to apply the same rules for confidentiality. [29:12] David, you have been such a wonderful guest! I'm so glad that you were here to provide a little extra insight into the recent Optimatum Solutions paper, “A Path Not Taken: Vendor Management in Employer-Sponsored Healthcare”. A link is in this episode's show notes. [29:35] At the end of the paper is David's contact information. [29:53] Special thanks again to Optimatum Solutions CEO, David Neikrug, for joining us here on RIMScast. You can find the link to A Path Not Taken, the professional report, at OptimatumSolutions.com and in this episode's show notes. [30:11] I've also got links to RIMS coverage of vendor management in this episode's show notes. [30:17] Plug Time! You can sponsor a RIMScast episode for this, our weekly show, or a dedicated episode. Links to sponsored episodes are in the show notes. [30:45] RIMScast has a global audience of risk and insurance professionals, legal professionals, students, business leaders, C-Suite executives, and more. Let's collaborate and help you reach them! Contact pd@rims.org for more information. [31:03] Become a RIMS member and get access to the tools, thought leadership, and network you need to succeed. Visit RIMS.org/membership or email membershipdept@RIMS.org for more information. [31:21] Risk Knowledge is the RIMS searchable content library that provides relevant information for today's risk professionals. Materials include RIMS executive reports, survey findings, contributed articles, industry research, benchmarking data, and more. [31:37] For the best reporting on the profession of risk management, read Risk Management Magazine at RMMagazine.com. It is written and published by the best minds in risk management. [31:52] Justin Smulison is the Business Content Manager at RIMS. Please remember to subscribe to RIMScast on your favorite podcasting app. You can email us at Content@RIMS.org. [32:04] Practice good risk management, stay safe, and thank you again for your continuous support!   Links: RIMS ERM Conference 2025 — Nov. 17‒18 The call for RISKWORLD 2026 submissions is now open! RIMS Canada 2025 — Sept. 14‒17 | Registration open! 10th Annual Chicagoland Risk Forum — Sept. 18 | Registration open! RIMS Western Regional — Oct 1‒3 | Bay Area, California | Registration open! RISKWORLD 2026 — Members-only early registration! Register through Sept 30! RIMS-Certified Risk Management Professional (RIMS-CRMP) The Strategic and Enterprise Risk Center Spencer Educational Foundation 2025 Funding Their Future Gala — Sept. 18, 2025, in NYC! Spencer Internship Program — Registration Open Through Oct. 15. RIMS-CRO Certificate in Advanced Enterprise Risk Management — Featuring Instructor James Lam! Next bi-weekly course begins Oct 9. RIMS Diversity Equity Inclusion Council RISK PAC | RIMS Advocacy | RIMS Legislative Summit SAVE THE DATE — March 18‒19, 2026 RIMS Risk Management magazine | Contribute RIMS Now Optimatum Professional Report: “A Path Not Taken: Vendor Management in Employer-Sponsored Healthcare” OptimatumSolutions.com RIMS Webinars: RIMS.org/Webinars “Lockdown & Level Up: Turn Up Your Cyber Security Game Against Creative Cyber Criminals” | Sept. 4, 2025 | Sponsored by AXA XL “Driving Better Incident and Claims Management with Data, Technology & Strategic Collaboration” | Sept. 18 | Sponsored by Origami Risk “Parametric Insurance: Providing Financial Certainty in Uncertain Times” | Oct. 30, 2025 | Sponsored by Swiss Re “Geopolitical Whiplash — Building Resilient Global Risk Programs in an Unstable World” | Nov. 6 | Sponsored by Hub   Upcoming RIMS-CRMP Prep Virtual Workshops: RIMS-CRMP Exam Prep Virtual Workshop — Sept 2‒3, 2025 | Presented by RIMS and PARIMA RIMS-CRMP-FED Exam Prep Virtual Workshop — November 11‒12 Full RIMS-CRMP Prep Course Schedule “Intro to ERM for Senior Leaders” | Nov. 4‒5 | Instructor: Elise Farnham See the full calendar of RIMS Virtual Workshops RIMS-CRMP Prep Workshops   Related RIMScast Episodes: “ERM, Retail, and Risk with Jeff Strege” “Supply and Bike Chains with Emily Buckley”   Sponsored RIMScast Episodes: “The New Reality of Risk Engineering: From Code Compliance to Resilience” | Sponsored by AXA XL (New!) “Change Management: AI's Role in Loss Control and Property Insurance” | Sponsored by Global Risk Consultants, a TÜV SÜD Company “Demystifying Multinational Fronting Insurance Programs” | Sponsored by Zurich “Understanding Third-Party Litigation Funding” | Sponsored by Zurich “What Risk Managers Can Learn From School Shootings” | Sponsored by Merrill Herzog “Simplifying the Challenges of OSHA Recordkeeping” | Sponsored by Medcor “Risk Management in a Changing World: A Deep Dive into AXA's 2024 Future Risks Report” | Sponsored by AXA XL “How Insurance Builds Resilience Against An Active Assailant Attack” | Sponsored by Merrill Herzog “Third-Party and Cyber Risk Management Tips” | Sponsored by Alliant “RMIS Innovation with Archer” | Sponsored by Archer “Navigating Commercial Property Risks with Captives” | Sponsored by Zurich “Breaking Down Silos: AXA XL's New Approach to Casualty Insurance” | Sponsored by AXA XL “Weathering Today's Property Claims Management Challenges” | Sponsored by AXA XL “Storm Prep 2024: The Growing Impact of Convective Storms and Hail” | Sponsored by Global Risk Consultants, a TÜV SÜD Company “Partnering Against Cyberrisk” | Sponsored by AXA XL “Harnessing the Power of Data and Analytics for Effective Risk Management” | Sponsored by Marsh “Accident Prevention — The Winning Formula For Construction and Insurance” | Sponsored by Otoos “Platinum Protection: Underwriting and Risk Engineering's Role in Protecting Commercial Properties” | Sponsored by AXA XL “Elevating RMIS — The Archer Way” | Sponsored by Archer   RIMS Publications, Content, and Links: RIMS Membership — Whether you are a new member or need to transition, be a part of the global risk management community! 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“If you think your people aren't using AI, you would be in denial.”   This is a special episode only available to our podcast subscribers, which we call The Mini Chief. These are short, sharp highlights from our fabulous guests, where you get a 5 to 10 minute snapshot from their full episode. This Mini Chief episode features Kate Newey, HR Chief of Adaptalift Group. Her full episode is titled The secret life of HR professionals, having it all and AI in the workplace. You can find the full audio and show notes here:

We talk a lot about HR best practices — recruiting, comp and benefits, org design, engagement. But too often, leaders miss the real heartbeat of culture: the operating rhythms. These are the daily patterns, principles, and unwritten rules that shape how work actually gets done — from the C-Suite down to your strongest individual contributors.In this episode, I break down why CHROs and culture leaders should shift focus from policies to operating models, and how to run meaningful retrospectives that spotlight what's working before you tackle what's broken. We'll explore the questions leaders should ask across four layers — executives, directors, managers, and ICs — to uncover the rituals, workflows, and feedback loops that make teams thrive (or stall).If you've ever wondered how to connect culture to scale, or how to move beyond “HR activities” into the true operating DNA of your company, this conversation is for you.

In this episode, Bob 'n Joyce tap into the invisible but undeniable power of energy. What happens when we look at organizations — and even society — through the lens of energy? We see opportunities that are too often overlooked. Fresh from a week-long immersion in healing energy at the Omega Institute, Joyce shares her big takeaway: blocked energy is everywhere, stifling creativity and slowing momentum. The challenge — and opportunity — for HR, OD, and all leaders is clear: unleash energy so people and organizations don't just get by, but thrive. Join us as we explore how to tap into this vital force to spark innovation, build prosperity, and create workplaces (and lives) that flow. So grab a healthy snack and step into the conversation — the power is all around us.

In this episode of CX Decoded, Editor-in-Chief Dom Nicastro sits down with Miranda Collard, Global Chief Client Officer at TP, to explore her remarkable journey from headset-wearing agent to C-suite leader. With over 30 years in the contact center industry, Collard shares hard-earned insights on how frontline experience shapes leadership, why AI's real impact often happens behind the scenes, and how emotional intelligence can be scaled as a CX differentiator. Listeners will also hear how empowering agents and turning insights into action can transform customer journeys in 2025 and beyond. Whether you lead a global CX organization or a small team, this conversation offers practical strategies for blending technology, empathy and execution to deliver experiences that truly last.

Within the powerful galleries of the National Civil Rights Museum, Valerie Rainford, Janet Taylor, Veda Ajamu, and Ryan Jones share how the museum's storytelling equip executive leaders to ethically confront bias and build equity. Using history, data, neuroscience, and honest dialogue, the museum's Corporate Equity Center facilitators provide educational resources through a historical lens with clear paths for practical, profitable solutions to address systemic workplace inequities.

We don't tiptoe around culture. We don't apologize for conviction. We don't run from the furnace. We step in, shoulder to shoulder with the King.On today's C-Suite for Christ podcast, we talk about a man who lived it. Clayton Kershaw. Cy Young winner. World-class pitcher. But today, we celebrate something bigger than an arm. We celebrate a backbone.When the world told him to fit in, to fly the rainbow flag, to bow to comfort, Kershaw said, “No.” He didn't shout. He didn't rage. He wrote a Bible verse on his Pride-themed hat. Quiet defiance. Holy courage.The world mocked him. The critics lined up. The backlash was fierce. But he reminded a nation: JESUS IS STILL LORD. His is the only approval that matters.Brothers and sisters, what will you do when your moment of truth arrives? Will you wilt? Or will you stand?Buckle up. This one's raw, real, and rooted in truth.Am I now trying to win the approval of human beings, or of God? Or am I trying to please people? If I were still trying to please people, I would not be a servant of Christ. (Galatians 1:10) Key Takeaways:10:50 - Isn't this rich? Isn't this all incredibly ironic? They want to bring sexual ideology into the stadium, but the moment someone brings in scripture, they call it offensive. They say, you're out of line. Now, let me be blunt here. So there's no ambiguity, so we're all on the same page. What they're really saying is that anything goes except Christianity. But guess what? There was also a groundswell of support. Christians across the country applauded him... But unlike certain publicity hounds in society today, Clayton wasn't looking for applause. He wasn't trying to be a culture warrior. He was just trying to be faithful. That's the mark of a true disciple. 22:39 - If you're more afraid of a hashtag than of hell, your priorities are way messed up. So many Christians are more afraid of what two people they've never met are going to say than spending eternity in hell. That stops now. And that starts with us.24:30 - Silence in the face of sin is complicity. Refusing to speak truth is refusing to love... You can't preach about grace and avoid judgment. You can't be a follower of Christ and refuse to carry His cross.Connect with Paul NeubergerWebsite

As AI continues to reshape everything from medicine to flight decks, the question isn't whether it's coming to your organization; it's whether leaders are ready for it.  The future belongs to executives who can blend critical thinking with adaptive leadership, who can shed old assumptions and operate ahead of the curve.  According to psychologist and organizational strategist Eric Olson, the most crucial skill for tomorrow's leaders is resilience rooted in clarity, connection, and courageous action. What's driving this leadership revolution isn't just digital disruption; it's cognitive disruption. Across industries, AI is exposing the limits of traditional thinking and highlighting the cost of bias, rigidity, and ego-driven leadership. In this high-stakes environment, emotional intelligence, adaptability, and mission-first thinking are no longer soft skills; they're survival tools. Eric Olson, PhD, is the founder of EMO Advisors and a trusted advisor to leaders at Microsoft, Hawaiian Airlines, Ford, and Spirit Airlines. In this episode, we unpack the emerging playbook for 21st-century leadership, from the cockpit to the boardroom.  You'll hear how elite teams regulate for excellence, and what over 1,000 pilots revealed about what makes teams thrive under pressure.  You'll also learn: Why past performance fails in AI-disrupted environments, and what to assess instead The surprising truth about pilot personalities  How Microsoft is reengineering its executive ranks to lead in an AI-first world What the Norwegian Sovereign Fund did to eliminate bias and boost performance Why effective leaders must press pause during crises to regain clarity How self-regulation and cross-functional trust reduce catastrophic errors in high-stakes teams The hidden costs of amygdala-driven leadership, and how to train for resilience How Delta Airlines is using AI to extract more wallet share, and why that's just the beginning The “Olson Resilience Model” that Fortune 50 teams use to perform under pressure   Guest Bio Eric Olson, PhD, is the founder of EMO Advisors. He develops leaders and management teams to improve business performance through a growth mindset. He builds resilience with senior teams using strategic planning offsites, culture change, innovation labs, team coaching, and other methods. Eric's client list includes Microsoft, Hawaiian Airlines, Ford, GitHub, IBM, The Coca-Cola Company, Disney, and Novartis, among many others. He works in the digital transformation space (Cloud + AI, mixed reality, engineering, UX, devices, etc.). Eric coaches leaders to build highly engaging cultures through a blend of financial, organizational, and psychological insights. Connect with Eric on LinkedIn.  About Your Host Craig Picken is an Executive Recruiter, writer, speaker and ICF Trained Executive Coach. He is focused on recruiting senior-level leadership, sales, and operations executives in the aviation and aerospace industry. His clients include premier OEMs, aircraft operators, leasing/financial organizations, and Maintenance/Repair/Overhaul (MRO) providers and since 2008, he has personally concluded more than 400 executive-level searches in a variety of disciplines. Craig is the ONLY industry executive recruiter who has professionally flown airplanes, sold airplanes, and successfully run a P&L in the aviation industry. His professional career started with a passion for airplanes. After eight years' experience as a decorated Naval Flight Officer – with more than 100 combat missions, 2,000 hours of flight time, and 325 aircraft carrier landings – Craig sought challenges in business aviation, where he spent more than 7 years in sales with both Gulfstream Aircraft and Bombardier Business Aircraft. Craig is also a sought-after industry speaker who has presented at Corporate Jet Investor, International Aviation Women's Association, and SOCAL Aviation Association.    Check out this episode on our website, Apple Podcasts, or Spotify, and don't forget to leave a review if you like what you heard. Your review feeds the algorithm so our show reaches more people. Thank you! 

Everyone's busy but are you TOO busy? In this solo episode, Bill digs into a leadership trap many fall into: staying chronically busy as a way to avoid real obligations. Extreme busyness often masks poor delegation, insecure leadership, and personal habits that chip away at both your business and your health. Through real stories from his executive coaching work, Bill unpacks what good busy actually looks like, and what needs to shift if you want to lead strategically instead of reactively.Topics explored in this episode:(03:12) Case Study: When Your Patterns Tank the Business*A tech CEO worked on 3 hours of sleep for years*Company collapsed due to his micromanagement and poor health*Being needed by everyone = a failure of leadership, not a strength(07:47) If You Don't Look in the Mirror, You Can't Grow*Refusing to be coached is a huge red flag*Great leaders change themselves before trying to change others*The most important transformation is personal(08:51) Let Go of Low-Tier Work*Stop obsessing over small-dollar decisions*Identify what only you can do—and give away the rest*Shift your identity from operator to visionary(10:57) Sprinting Is Fine, but Strategic Rest Is Key*It's okay to have intense moments*But if every week is chaos, something's broken*You don't scale by sacrificing yourselfBill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGallBill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today's episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts.Subscribe via Spotify: https://spoti.fi/3PGhWPJSubscribe via Apple Podcasts: https://apple.co/3PKe00uBill on Facebook: https://www.facebook.com/billgall/ Bill on Twitter/X: https://x.com/billgall

Business Start Your Engines with 5 Flags to Enhance your Sales and Strategy Why do so many companies struggle to grow—even when they have talented sales teams and visionary executives? On the next episode of A New Direction, I, Coach Jay Izso, sit down with Wall Street Journal Best Selling Author Scott Edinger to discuss his latest book, The Growth Leader. Scott's research uncovers a costly disconnect between the C-Suite and the sales force—driven by the fact that business strategy and sales strategy often live in separate worlds. The result? Leaders obsess over quotas and transactions instead of delivering a powerful, customer-driven experience. In The Growth Leader, Scott shows that bridging this gap is not just possible—it's essential. And it starts with what he calls The 5 Flags Start: Define Success, Embrace Your Power Play, Identify Your Customer, Create Value, and Execute. Each of these steps is a practical move any leader can take to transform how their organization thinks about growth, sales alignment, and customer engagement. During this episode, Scott will break down each of these 5 Flags, revealing how they help leaders align their vision with real-world sales execution. You'll hear why defining success goes far beyond revenue targets, how to identify your “power play” that differentiates you in the market, why knowing your customer is non-negotiable, and how creating true value leads to stronger, longer-lasting business relationships. And finally—how to stop talking about growth and start executing it. If you're an executive, entrepreneur, or sales leader who's tired of missed targets, siloed thinking, and wasted potential, this is the episode you can't afford to miss. Join us live Wednesday, August 13th at 5:30 pm Eastern, and discover how to align your strategy, empower your sales team, and lead your organization into sustainable, customer-focused growth. Scott Edinger's book, "The Growth Leader: Strategies to Drive the Top and Bottom lines" is fundamentally and practically fantastic! The bottom line is this, you as a CEO want your team to sell more, you get frustrated because they are not selling.  So what do you do?  You send them to more training.  You give them more books to read.  And what do they come back with? More scripts, more words and phrases, how to convert, etc. And that's your problem!  Because do you know what is missing from all of this?  Zero focus on the customer experience...ZERO! Scott Edinger uncovers all of this through research and his success in the consulting field working fortune 50 clients, and finds the same problems occur in every business.  The business strategy is not connected to the sales team, which is the front line of your business, and closest to the customer, and rather than focus on the customer experience, they focus on quotas.  It doesn't work! This book is the straight talk about why your sales team is failing and, why you are not achieving the revenues that you desire.  It comes down to this one statement:  "You don't have a sales problem...you have a leadership problem".  And if you think clever sales techniques are the answer to your sales issues, or that by adding more pressure to your sales team will increase sales...think again... Because you're really not acting as a Growth Leader. Great book! Get your copy here! Please reach out to out great sponsors of A New Direction. Linda Craft Team, REALTORS, for more than 40 years they have helped thousands of people all or the world make a life transition.  Let's be honest, every place you have ever moved has been a life transition.  And when it comes to buying and selling real estate, they take the stress out of that transition. Completely locally owned and unaffiliated, Linda and her expert team can help you find the best expert in real estate, regardless of what company they work for.  Give them a call!  Click on over to www.LindaCraft.com

What can your digital footprint reveal about how work really gets done? In this episode of the Digital HR Leaders podcast, David Green sits down with Brydie Lear, VP of People Analytics & Insights at Expedia Group, to explore how her team is harnessing people data at scale to understand performance, influence, and organisational effectiveness in real time. Tune in as they discuss: The key differences in how industries approach people analytics Why influence, not just insight, is the real game-changer in people analytics How Expedia uses digital signals and ONA to track how work flows The art of prioritising what really matters in a sea of data This episode, sponsored by Worklytics, is packed with lessons for anyone building, leading, or rethinking people analytics in a digital-first world. Worklytics helps leaders understand how work actually happens with data-driven insights into collaboration, productivity, and AI adoption. By analysing real work patterns - from meetings to tool usage - they empower teams to work smarter, not harder. And here's something special: Worklytics is offering Digital HR Leaders listeners a complimentary AI adoption assessment to understand how your teams are really using AI - and where untapped potential lies. But don't wait - spots are limited. Learn more at worklytics.co/ai Hosted on Acast. See acast.com/privacy for more information.

  The CMO role is not for the faint of heart. Growth targets loom large. Every dollar and decision gets second-guessed. MarTech keeps stacking up until it threatens to topple over. Drew calls it the coldest seat in the C-suite. It is also the most dynamic, the one that rewards clear thinking, fearless collaboration, and a readiness to shake up the playbook. In this episode, Drew sits down with hosts Alec Cheung and Barb VanSomeren of The Marketing Share podcast to share wisdom from his own career and from hundreds of CMOs inside CMO Huddles. Together, they talk about the collision of growth pressure, evolving executive dynamics, and constant change. The conversation gets to the heart of how CMOs can simplify their strategies, earn influence across the leadership team, and lead marketing with focus and courage when the demands never let up. In this episode:  Drew shares how CMOs can stay focused when everything feels urgent  Drew explains why a peer network is essential for clarity and solutions  Drew reveals the mindset shift that turns growth pressure into momentum  Plus:  Building alignment with your CEO and CFO on marketing's impact  Finding the confidence to defend your strategy  Lessons from leaders who kept brands moving in tough markets  Why bold marketing still wins when others play it safe  Tune in for a look at the CMO role today and the mindset, moves, and alliances it takes to succeed under constant pressure.  For full show notes and transcripts, visit https://renegademarketing.com/podcasts/ To learn more about CMO Huddles, visit https://cmohuddles.com/

In this episode of the Drop In CEO podcast Deb Coviello welcomes Curtis McCullom, CEO of The Curtis McCullom Group and founder of Bespoke Human Potential Coaching. Curtis shares his journey from top sales agent to transformative coach, revealing how he helps CEOs, entrepreneurs, and high achievers eliminate hidden mindset blocks and unlock their fullest potential. The conversation explores the LGET mindset, the power of hypnotherapy, and practical strategies for personal and professional growth. Episode Highlights:13:00 The influence of mentors and the importance of continuous learning18:00 Developing the LGET mindset and integrating coaching frameworks22:00 The role of hypnotherapy in personal transformation27:00 How neuro-linguistic programming (NLP) interrupts limiting patterns Curtis McCullom, CEO of the Curtis McCullom Group LLC and founder of Bespoke Human Potential Coaching, empowers CEOs, entrepreneurs, and high achievers to eliminate hidden mindset blocks and unlock their fullest potential. Through transformative coaching rooted in the L.G.E.T. Mindset™—Learning, Growing, Expanding, and Transforming—Curtis helps individuals become the best version of themselves, both personally and professionally. Connect with Curtis McCullom: Company Website: www.curtismccullom.comSocial Links: https://www.linkedin.com/in/curtis-mccullom/https://www.linkedin.com/company/bespoke-human-potential-coaching/https://www.instagram.com/curtis.mccullom/https://twitter.com/curtisBmccullomhttps://tiktok.com/@curtismccullomhttps://youtube.com/@curtismccullomhttps://www.facebook.com/BespokeHumanPotentialhttps://www.facebook.com/curtis.mccullom.BHPC/ For more information about my services or if you just want to connect and have a chat, reach out at: https://dropinceo.com/contact/See omnystudio.com/listener for privacy information.

Here is a FAQ Video on the Courses: https://youtu.be/0F7imrzjXWs Here is a deep dive into which course is best for you: https://youtu.be/JM_jgS8M-iU https://www.b2bRevenue.com - Get Your Free E-Book on How Companies make Decisions. FAQ: 1 YEAR ACCESS, PAY MONTHLY OR ANNUALLY NOT A SUBSCRIPTION OFFICE HOURS EVERY  OTHER WEEK VIA ZOOM. 1 HOUR GROUP Q&A. UNLIMITED 1-ON-1'S  ARE FREE AS LONG AS THEY CAN BE SHARED IN THE COURSE. 1-ON-1 ARE FULL ACCESS ON DAY ONE - NOTHING IS GATED OR TIME RELEASED. ALL CONTENT IS VIDEO BASED AND SELF PACED I RECOMMEND TAKE COURSE ONCE WITHOUT NOTES OR APPLYING IT SO YOU UNDERSTAND THE BIG PICTURE FIRST. THEN TAKE AND APPLY IT STEP BY STEP. YOU START WHEN YOU WANT AND GO AS FAST OR SLOW AS NEEDED.   Email me additional questions: briangburns@me.com     — SAMPLE EMAIL TO EXPENSE THE COURSE MGR,   I have been listening to the brutal truth about sales podcast for X months and it speaks to the issues we face.   They currently offer a course that includes video instruction, group Q&A and One-on-One coaching. I'm committed to my own personal development and would like your help in expensing the course.   It would pay for itself if I closed only one new deal of $X value.   Please let me know by Friday if I can move forward with this 1 year course.   Thanks, ME Here are some student interviews from the courses:      ———————————————————————————————————— Audible 30 day Free Trial: http://www.audibletrial.com/BrutalTruth