Podcasts about c suite

In this podcast episode, Dr. Jonathan H. Westover talks with leveraging spiritual and emotional intelligence at work. Yosi Amram Ph.D. is a licensed clinical psychologist, a CEO leadership coach, and a best-selling and award-winning author. Previously the founder and CEO of two companies he led through successful IPOs, Yosi has coached over 100 CEOs—many of whom have built companies with thousands of employees and revenues in the billions. In addition to working with individuals, Yosi works with couples interested in passionate, conscious relationships that serve their psycho-spiritual healing and growth. With engineering degrees from MIT, an MBA from Harvard, and a Ph.D. in Psychology from Sofia University, he is a pioneering researcher in the field of spiritual intelligence whose research has received over 1000 citations. As a C-Suite, Amazon, B&N best-selling author of the Nautilus Book Award Gold Medal-winning Spiritually Intelligent Leadership: How to Inspire by Being Inspired, Yosi is committed to awakening greater spiritual intelligence in himself and the world. Yosi is also the founder of several non-profits, including trueMASCULINITY.org, Engendering-Love.org, and AwakeningSI.org.  Check out all of the podcasts in the HCI Podcast Network!

What do you do when everything feels like it's falling apart?In this solo episode, Bill explores why “feeling groovy” isn't just a quirky phrase; it's a powerful tool for high-performing CEOs. Drawing inspiration from Simon & Garfunkel's 59th Street Bridge Song, Bill breaks down the connection between presence, creativity, luck, and leadership effectiveness.Topics explored in this episode:(01:15) Why CEOs Need to Feel Groovy*What “feeling groovy” means in a leadership context.*You can't inspire others if you're always in survival mode.*Slowing down is a powerful gateway to clarity, presence, and leadership.(03:50) The Power of Pause*How taking breaks helps you recover physically, mentally, and emotionally.*Even brief pauses improve your ability to make strategic decisions.*Creating space leads to insights and better human connection.(06:25) The “Happy People” Study*A fascinating social study on why “lucky” people spot more opportunities.*Presence and joy increase awareness and your luck! *Why mindset affects what you notice (or don't) in your environment.Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGallBill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today's episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts.Subscribe via Spotify: https://spoti.fi/3PGhWPJSubscribe via Apple Podcasts: https://apple.co/3PKe00uBill on Facebook: https://www.facebook.com/billgall/ Bill on Twitter/X: https://x.com/billgall

In this episode of the Drop in CEO podcast, Deb Coviello explores the pitfalls of short-term thinking among CEOs and introduces the concept of fractional leadership as a solution for sustainable success. Deb shares personal stories, client experiences, and practical questions to help leaders move from crisis management to strategic, balanced leadership. Episode Highlights: [0:24] Introduction: The CEO Trap – Why Chasing Results Isn’t Sustainable [3:14] The Power of Fractional Leadership and Coaching [6:44] Key Questions for Leaders: Moving from Reactivity to Strategy [15:10] Resources and Next Steps: Mini Courses and Coaching Offers For more information about my services or if you just want to connect and have a chat, reach out at: https://dropinceo.com/contact/See omnystudio.com/listener for privacy information.

As we record this in mid-October, the world has without a doubt gone absolutely bonkers over AI. People are making all kinds of extreme predictions: Some see a heaven on Earth in a future with AI, and others confidently predict unmitigated disaster. But how many of these people are talking from actual in-the-trenches experience? Who can take the long view based on what they've actually done and seen… and an informed view of what's possible for the future? I personally know only one person who fills that bill, and he's our returning champion. He's Sam Woods, our very special guest today. Sam has been in the game for nine years, while most of us haven't been there half as long. In fact, when it comes to AI and copywriting, I don't know of anyone who's been in it longer than Sam has. He got started with machine learning in 2016 and generative AI in 2019. He was a pioneer in prompt engineering for AI copywriting, and marketing. Sam has advised Fortune 1,000 companies and teams across the world, as well as advised and consulted with CEOs and other C-Suite executives. He describes himself as “a strategic AI architect who advises C-Suite leaders on turning artificial intelligence into their most powerful competitive advantage.” But more important to us, he's a seasoned and successful expert using AI for writing copy that gets results. Who better than that to help us see the bigger picture? Sam's website: https://samueljwoods.com/ Other resources: https://bionicbusiness.com https://www.copywriting.ai/ Download.

Jess Lindgren is a longtime C-Suite assistant, and host of the Ask an Assistant podcast. In this Ask an Assistant spotlight episode, Jess talks corporate holiday gift lists.Show Notes -> leaderassistant.com/348--In-person meeting planning can be a lot to manage. That's where TROOP Planner comes in. TROOP Planner is built to make life easier for busy assistants like yourself. Whether you're organizing an executive offsite, department meeting, or team retreat, TROOP keeps it simple, fast, and organized.Visit leaderassistant.com/troop to learn more! --Live from New York... it's Leader Assistant Live! Join top assistants in NYC for inspirational training, engaging discussion, and a networking party to finish the night. Grab your seat for Leader Assistant Live: NYC before it's too late -> leaderassistantlive.com/nyc --Eliminate manual scheduling with YouCanBookMe by Capacity's booking links, automated reminders, and meeting polls. Sign up for a FREE trial -> leaderassistant.com/calendar.More from The Leader Assistant... Book, Audiobook, and Workbook -> leaderassistantbook.com The Leader Assistant Academy -> leaderassistantbook.com/academy Premium Membership -> leaderassistant.com/membership Events -> leaderassistantlive.com Free Community -> leaderassistant.com/community

Happy Halloween – and happy spooky season! As we are at the end of October, I wanted to share some essential advice to maximise any sales training you're embarking on. Also, if you've been waiting for "next time," there won't be one: today is the FINAL chance to join the last-ever round of The C Suite ®. Registration closes at 5pm UK on the 31st October, for good!  I know it's hard to believe after nearly seven years, but I've got big projects ahead in 2027 - like my corporate consultancy and the Expert Services Directory that'll need my full attention. So, if you want all the support, in-person training, and results The C Suite ® offers, this is it! Whether you're considering The C Suite ® or any other sales development, this episode is full of  practical advice to help you actually see results from sales training. Here are the top takeaways: 1. Invest in the Right Training Don't chase the latest "popular" online course or viral marketing hack. If your goal is selling to companies, pick a training (likeThe C Suite ®) that's built for B2B—not B2C tactics like funnels, TikToks, or nurture sequences. 2. Sales is NOT a "One and Done" Skill Consistent, long-term sales results don't come from a single course or quick win. Professional salespeople (and successful founders) are always learning, updating their strategies, and practicing their skills—even after years of experience. 3. Mindset is Key Great sales training stretches your comfort zone. If you want results, come open-minded, ready for new approaches, and prepared to adapt when things feel uncomfortable. Growth happens outside your comfort zone. 4. Implement Exactly as Taught Follow the instructions to the letter—don't tweak, half-do, or try to mix-and-match other strategies. Those who succeed fastest are the ones who trust the process, implement fully, and seek support when they hit questions. 5. Give It Your All If you're only half-in, expect little-to-no results. Dedicate at least two hours a week to implementation, and you'll start to see the shift (and the wins!) much sooner. Bottom Line: Your Sales Success = The Right Training + Mindset + Action If you're struggling with sales, unsure what to try next, or stuck in "testing" mode—investing in quality sales training is what'll move the needle. And if The C Suite ® has been on your wish list, it's now or never. To maximise the value of any sales training you must: 1) approach with a flexible, adaptive sales mindset, 2) implement instructions exactly as taught, and 3) ensure you select the right training for your goals. [00:23:33 – 00:38:31] Investing in good sales training and regular skill development is the most significant factor for ongoing business success—more than branding, websites, or marketing automation tools—as only you or a qualified salesperson can actively sell your services. [00:17:40 – 00:20:45] This is the final opportunity to join the C Suite 2026 program—doors close for good at 5pm UK time today, and there will be no future intakes. [00:00:02 – 00:03:21] Key Quotes; "When you embark on good sales training, it will push you out of your comfort zone and it will ask you to do things that maybe you haven't experienced before, maybe you have a lot of resistance to." 00:23:5400:24:08 "If your business doesn't have a sales strategy and isn't making money, you have a very expensive hobby, you don't have a business." 00:18:1000:18:18 "Worryingly, anyone can sell themselves. And worryingly, perhaps in this economy, anyone can sell their own business and their own services and they can do it relatively well, but it doesn't mean that they are qualified in any way to teach you how to sell." 00:05:0400:05:21 "It's not having a seven day nurture sequence that a corporate decision maker is literally never going to read. It is knowing how to do best practice lead generation to be able to target, identify and approach the right decision makers who actually are qualified to buy from you because they are responsible for your area of specialism and they do control the budget to pay you." 00:36:5500:37:18 "If you implement to the letter, if you are somebody who doesn't and you spend all of your time questioning constantly the strategy, tweaking things when they've been set out in a way that's been tested and proven and spending lots of time in self doubt and oh gosh, it's not going to work for me, there's no way I can do this. It's all right for everybody else because they've got X, Y and Z, that makes it easier. That journey to maximising your sales training investment is going to be longer, it's going to be more complicated and you are going to be more frustrated." 00:32:2300:32:59   Key Resources Mentioned in this Episode:   Click here for the direct link to The C Suite ® 2026: https://smartleaderssell.thrivecart.com/the-c-suite-2026-live/   If you want to learn more about The Expert Services Directory, click here: http://bit.ly/4f3ch1I   If you've enjoyed listening to  #3 things that will help you maximise any sales training you're embarking on check out these other episodes that may be of interest.     Why organising your sales activity is central to your success when selling to corporate https://sellingtocorporate.com/podcast/stc044-why-organising-your-sales-activity-is-central-to-your-success-when-selling-to-corporates/   How to ensure your B2B sales process is set up for success https://bit.ly/SellingtoCorporate081   How you can create a top performer sales mindset https://bit.ly/SellingToCorporate107   Converting Corporates is the B2B sales event of the year for service based entrepreneurs, if you want to join the waitlist for 2026 click the link https://smartleaderssell.vipmembervault.com/cc2026waitlist   If you would like to sign up for our weekly newsletter to stay in touch with the latest B2B sales tips and techniques click https://sellingtocorporate.com/newsletter/   Content Disclaimer The information contained above is provided for information purposes only. The contents of this article, video or audio are not intended to amount to advice and you should not rely on any of the contents of this article, video or audio. Professional advice should be obtained before taking or refraining from taking any action as a result of the contents of this article, video or audio. Jessica Lorimer disclaims all liability and responsibility arising from any reliance placed on any of the contents of this article, video or audio.  

In this episode of the C-Suite for Christ Podcast, we're tearing down the excuses that have turned the Great Commission into the Great Suggestion. Jesus gave His church one final command before ascending to heaven: Go and make disciples. It wasn't a suggestion. It was a marching order. Yet, for too long, we've treated it like optional fine print at the end of the Gospel. We pray for blessings but ignore our mission. We stay silent in the marketplace and then wonder why the world is collapsing into godless chaos.This episode is a direct confrontation with the disobedience that has crippled the modern church. We're calling out the fear, comfort, and apathy that have turned believers into spectators. The Great Commission isn't a task for pastors and missionaries—it's the deployment order for every single person who claims the name of Christ.The time for excuses is over. When the King of Kings gives a direct command, will you obey, or will you remain silent on the sidelines?Buckle up. This is a call to arms for the army of God."Go therefore and make disciples of all nations, baptizing them in the name of the Father and of the Son and of the Holy Spirit, teaching them to obey everything I have commanded you." – Matthew 28:19-20Episode Highlights:10:20 - Yet when the King of Kings gives a direct command, "go and make disciples of all nations," millions of Christians shrug their shoulders, smile politely, and carry on with life as usual. Let's call it what it is: disobedience. Not ignorance, not oversight, not 'I'm too busy.' Disobedience.18:44 - Silence doesn't just fail to stop evil, it enables evil. We've raised a generation that knows TikTok better than the Ten Commandments. We've replaced the pulpit with politics and discipleship with entertainment... We're supposed to be the conscience of the culture, the ones who speak when no one else will. But for too long, we've traded conviction for comfort.26:01 - Fear has paralyzed the modern church, and comfort has sedated it. In the West, we've built a version of Christianity that costs us nothing. A faith that fits neatly between brunch and bedtime. We want the blessings of the cross without the burden of carrying the cross.Connect with Paul M. NeubergerWebsite 

Speakers: Judge Sandra Engel retired from the bench in September of 2022. She served as a Bernalillo County Metropolitan Court Judge for over 16 years. She currently sits on the bench as a senior judge. She received her B.S. in Marketing from the University of Alabama and received her J.D. from the University of Alabama School of Law in 1993.  After moving to New Mexico, she spent a few years in private practice handling both civil and criminal cases, acting as a guardian ad litem, CASA and respondent's attorney in child abuse cases. She was an Assistant City Attorney for the City of Rio Rancho, handling primarily DWI cases, and served as Assistant District Attorney for the Second Judicial District, Bernalillo County for 10 years prosecuting misdemeanor and felony cases.As a judge, she presided over a large misdemeanor criminal docket.  In addition to the duties of her regular criminal docket, she also had been heavily involved in specialty courts. She created, implemented, and presided over the Community Veterans Court; a specialty treatment court designed to help effectuate treatment for Veterans coming through Metropolitan Court.  She created and implemented the Courts to School Program where Defendants are sentenced in front of high school and college students with the purpose of educating and deterring the students from drinking and driving.  She also served as Presiding Judge of the Domestic Violence Early Intervention Program (EIP). She served as presiding judge over the criminal division of the Metropolitan Court and served as chief judge as well, managing a C-Suite and staff of over 300 employees.  In 2021, Judge Engel became an executive leadership coach, working with law students, judges, attorneys, and business leaders. She completed her coach training and received her certification from ICF as an Associate Certified Coach (ACC) and is currently pursuing her PCC. She has completed the Train the Trainer Program through the Justice Coaching Center and now trains and supports the implementation of coaching programs in judiciaries around the nation. She specializes in leadership/ performance coaching and transformational transition coaching. She regularly presents at legal conferences in the areas of leadership and well-being.Pamela Moore, LPCC, CCTP currently serves as a Licensed Professional Clinical Counselor, Certified Clinical Trauma Professional and Director of the State Bar of New Mexico's Legal Well Being Department where she educates the legal community on positive health and well-being and assists in providing resources and services to any legal professional struggling with mental, emotional or behavioral issues.  Ms. Moore served as an advisory member to the National Commission on Lawyer Assistance Programs in 2019, 2020, and again in 2026 and is the current New Mexico representative for the Institute for Well Being In Law. Eduardo Ramirez is an Assistant Public Defender with the Law Offices of the Public Defender in the Hobbs Office. Eduardo joined the LOPD family in February of 2021 after relocating to New Mexico at the end of 2020. Eduardo earned his law school degree from the University of Colorado Law School, graduating in May 2019. He is the first in his family to not only graduate from college, but also law school. Since as far back as he can remember, Eduardo has always had a passion for helping individuals who are underprivileged and impoverished. Growing up in poverty himself, he saw many people struggle with the criminal justice system and just how important effective representation is. As an adult, Eduardo has learned the importance of self-care, to continue representing clients to the best of his ability. He helps with their criminal case but also makes efforts to better their lives. Eduardo is a zealous advocate, and his goal is to eventually rid the notion of a “public pretender.” Luckily, he has amazing mentorship and colleagues down in Hobbs who help him, and he would not be the attorney he is, without them! Outside of work, Eduardo enjoys being involved in the community, caring for his various plants, and his lovely Pit Bull, Izabel.Disclaimer: Thank you for listening! This episode was produced by the State Bar of New Mexico's Well-Being Committee and the New Mexico Lawyer Assistance Program. All editing and sound mixing was done by the State Bar of New Mexico and/or the State Bar Foundation. Intro music is by Gil Flores. The views of the presenters are that of their own and are not endorsed by the State Bar of New Mexico. The content is not intended to be a substitute for professional medical advice, diagnosis, or treatment or legal advice. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.The views expressed in this podcast are solely those of the participants and not intended as statements on behalf of their employers.

What happens when the hardest workers on your team start burning out?In this episode, Bill is joined by Paul Austin-Menear for a conversation about the unseen toll of hustle culture on your team, your operations, and your long-term performance. Together, they explore the red flags leaders often miss, from rising sick days to unchecked overachievement, and offer practical ways to build smarter, more resilient companies. You'll hear stories about simplifying systems, protecting downtime, acting on feedback fast, and creating environments where people thrive instead of burn out.Topics explored in this episode:(02:45) Having Hustle Isn't Enough*When is too much ‘Hustle' in your company a problem? *More sick days, more absences; leaders shouldn't ignore these signs! *Things break down and you lose business when your hustlers start to burn out. (9:50) Reframing Your Off Time *When you rest, you perform better. *On the weekends, everything should be OFF! Emails, messages, everything. *For those overachievers who couldn't help themselves, Paul would shut their emails off over the weekend. Work performance improved. (27:30) Are You Overcomplicating Your Process?*Bill shares a client story on how you can find ways to simplify.*Reduce the redundancies. It might not be as hard as you think! *Everything is trackable. You can find ways to reduce workload. (37:50) Act on Feedback Quickly*Engage your whole team, even from different departments, to spark innovation. *How to structure bonuses and incentives in a smart way. *So many times feedback sits in a folder and no one acts on it. Thanks to Paul Austin-Menear for being on the show!Learn more about Paul here: https://6catalysts.ca/Connect with Paul: https://www.linkedin.com/in/pwamenear/Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGallBill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today's episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts.Subscribe via Spotify: https://spoti.fi/3PGhWPJSubscribe via Apple Podcasts:

Sarah is working to make radical changes to the future of work – specifically empowering organizations to embrace non-traditional and independent workforces, all with the goal of having an impact on the advancement of women. On episode 9 I interviewed a woman, Neha Ruch, who is championing the Power Pause – which is a rebranded way to talk about career driven women who decide to take a career break to focus on raising their young children. There is a lot of fear around this process – being a woman and a mother and getting back in the mix after a pause, and how challenging that is in a world where employers are still stuck in industrial-age thinking. To help address those fears, we have Sarah! In this episode we talk about:The concept of a portfolio career, Creating multiple income streams, and How you can use this approach to grow your career in a different way. Spoiler alert – you still have to do some grunt work in the beginning before you can reach a point where you can focus on doing the work that really drives you and ignites your passion and makes you feel successful. People are multi-faceted, yet we are expected to fit into a traditional mold and follow a linear path and take no breaks lest we appear unfocused or undedicated in the corporate world.Her firm The FEAT's mission is providing support for women and family life that goes beyond maternity leave and focuses on the return to work. Creating real change doesn't happen with things like internal women's support networks. It requires a deep look at what actually drives success – hint: success isn't dependent on how many hours you're sitting at your desk in the office anymore. FEAT is a female focused endeavor triggered by Sarah's realization that there is a large group of untapped talent - independent women not actively working. It then grew into both men and women asking the question - How do we remove the stigma of “independent work” – independent contractors. How do we measure productivity and talent in a new way?Why you should stay until the end:Make sure you listen all the way through, because Sarah has answers to these incredibly important questions and more. Enjoy the show and Stay Driven!Links:Sarah's Company The FEAT: https://www.the-feat.com/ Sarah's LinkedIn: https://www.linkedin.com/in/sarahsandfordbroderick/ Sarah's Substack: https://beyondtheorg.substack.com/Book a complimentary strategy call with Erin: https://erinsmithexecutivecoach.youcanbook.me/Nominate a Driven Woman:https://live.thedrivenwomenproject.com/nominateadrivenwomanConnect with Erin Smith directly: erin@drivenbeyondexcellence.comDownload Erin's free ebook: https://live.thedrivenwomenproject.com/ebook

In this episode, Erica welcomes Julie Maison, a Chief Communications Officer for nonprofits and churches. This episode is an open Q&A session where Erica answers questions many new business owners have, including accounting concepts like cash and accrual basis accounting, the differences between an LLC and S-Corp, and the importance of accurate bookkeeping. 00:00 Introduction 00:54 Meet Julie Maison: Communications Expert 02:08 Julie's Journey to Entrepreneurship 04:20 Navigating the Challenges of a New Business 09:55 Understanding Accounting Basics 10:58 Cash vs. Accrual Accounting Explained 17:32 Planning for Financial Success 19:35 Example of Setting Aside Money for Taxes 20:11 Owner's Distribution vs. Salary 23:51 Owner's Distribution Framework 25:43 Sole Proprietorship vs. S Corp 30:05 Strategic Cash Flow Planning 32:43 Common Financial Mistakes 37:28 Retirement Savings for Entrepreneurs EricaGoode.com ____________________ Resources Referenced: Ep4 - Ep7 Consultants & Money: Business Money 101 series Ep86 - Retirement Plans for Consultants ____________________ Connect with Julie | LinkedIn | Website Connect with Erica | LinkedIn | Website | Newsletter

What if the fear and self-doubt you feel in a toxic job are intentionally manufactured by the company—and you hold more power than you think?In this episode of Glass Ceilings and Sticky Floors, Erica Rooney sits down with Dan Goodman, founder of the Dan Goodman Employment Advisory. As a corporate veteran who witnessed unfair tactics from the inside, Dan now acts as the strategic counter to HR, having helped employees negotiate over $11.4 million in severance increases in the last 27 months.Join them as they pull back the curtain on predatory PIPS, severance negotiation, and why "your employer is not your family" is the most important lesson for every high-achieving woman.Inside the Episode:The Great Severance Lie: Dan shares his origin story—a pivot from commission verification to helping employees fight back—and the staggering financial impact his advisory has had.Why the PIP is Despicable: A raw, experienced-based take on why predatory PIPS (Performance Improvement Plans) shouldn't exist, and how they are intentionally designed to blindside high-performers and make them quit.The "Gerbil Wheel" of Stress: Understanding the intentional plan to undermine your mental health, confidence, and trust, and how to stop spiraling down the "rat hole" of personalized self-doubt.HR Is Not Your Family: Why the Human Resources department is primarily there to protect the company's interests, and how to use HR only when you are ready to strategically plan your exit.Your Documentation Playbook: The three crucial buckets of information you need to gather (starting on Day One) to build your case and protect yourself before you are locked out of your systems.Severance Negotiation: Before You Arrive: Why executives should negotiate their severance and restrictive clauses before taking the job, and why a C-Suite member should expect a full year of compensation upon termination.Flipping the Script: The most powerful technique for women facing termination: moving from defending yourself against the employer's false narrative to articulating your truthful narrative, backed by their actions.If you are a high-achieving woman facing unfair treatment, a PIP, or simply want to know how to protect your career and your worth in the corporate world, this conversation is an essential guide to fighting back.

A CMO Confidential Interview with Jim Lecinski, Clinical Professor of Marketing at the Kellogg School of Management, author, and former Google VP. Jim discusses why he believes marketers are often overly focused on using AI for productivity improvements versus business growth, the gaps between marketers and the C-Suite highlighted by recent Gartner research, and the difference between "big frontier models" and "shiny objects." Key topics include: why you should avoid "gray market AI", how to manage the 5 AI risks (privacy, accuracy, regulatory, personnel, and reputation), and the false precision that accompanies a focus on intermediate measures like Click Through Rate (CTR). Tune in to hear why he's not a fan of Cannes and how AI helped figure out a wedding invitation calling for "casual to semi-formal beach attire."What should CMOs actually do with AI right now—and how do you avoid chasing shiny objects? Mike Linton sits down with Jim Lecinski, Professor of Marketing at Northwestern's Kellogg School (and author of The AI Marketing Canvas and Winning the Zero Moment of Truth) to unpack the AI application layer: the good, the bad, and the ugly. Jim explains why CEOs-CFOs obsess over growth (not merely efficiency), how to reframe marketing dashboards around business outcomes, and his simple two-by-two for AI use cases (internal productivity vs. external value creation). We cover privacy, legal/regulatory, personnel, and reputational risks—and how to mitigate them—plus a pragmatic roadmap: center on a leading frontier model and layer vetted apps instead of stitching together fragile point solutions. Jim also shares candid takes on Cannes vs. Effies and ends with a challenge: personally build something with AI before year-end.You'll learn:* Growth over cost-cutting: aligning with CEO-CFO priorities and measuring ends, not means* The AI use-case 2×2: internal productivity vs. external, customer-facing value creation* Practical examples (e.g., apparel personalization) that lift CSAT, CLV, and revenue* The 5 risk buckets (privacy, accuracy, regulatory-IP, personnel, reputation) and guardrails* How to choose core models (GPT, Gemini, Claude) and avoid “tool soup”* Why awards that honor outcomes beat awards that celebrate activityGuest: Jim Lecinski — Professor of Marketing, Northwestern Kellogg; former VP Customer Solutions (Americas) at Google; author of The AI Marketing Canvas (2nd ed.) & Winning the Zero Moment of Truth.Host: Mike Linton — former CMO of Best Buy, eBay, Farmers Insurance; CRO of Ancestry.com.Sponsor: Better marketing is built on Quad. See how better gets done at (https://www.quad.com/resources/research-and-tools/return-of-touch-consumer-engagement-has-an-omnichannel-revival?utm_source=cmoconfidential&utm_medium=paid&utm_campaign=001_brand&utm_id=podcastnl1031&utm_content=a-paidemail&utm_vp=)If you're enjoying the show, please like, subscribe, and share with your leadership team. New episodes every Tuesday; companion newsletter on Fridays.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

In this episode of the C-Suite for Christ podcast, we're declaring war on the spiritual apathy that has handed our children over to the enemy.  We have ten-year-olds who know more about gender theory than the Gospel of John. We have teenagers who can quote Taylor Swift by heart but have never read the words of Jesus. And we have Christian parents who will drive across three states for a baseball tournament but can't make it to church on Sunday.This isn't an accident. It's a strategic spiritual assault. While the Church has been sleeping, the world has been actively discipling our children, and it is not leading them to heaven. We've traded our sacred duty for worldly success, prioritizing grades over grace and trophies over truth.This episode is a wake-up call. It's a declaration of war on the spiritual apathy that has infected Christian homes. The world is raising your children. The question is, will you let them?Buckle up. This episode isn't about guilt—it's about repentance. And the stakes are eternal."As for me and my household, we will serve the LORD." – Joshua 24:15Episode Highlights:11:48 - The number one answer wasn't, 'I stopped believing in God.' It was, 'Faith was never real at home.' Yikes. It's not that kids hate Jesus. It's that they never saw Jesus truly lived out.14:06 - Most Christian parents today aren't worshiping God with their families. They're worshiping success through their families. We've replaced 'seek first the kingdom of God' with 'seek first the scholarship, the promotion, the image, the win.' We've turned parenting into performance.23:00 - The only question that is going to matter is this: Did your child know Jesus Christ as Lord and Savior? Imagine that moment standing before God, realizing you spent 18 years preparing your child for college but not for eternity. You made sure they got into Harvard, but never made sure they got into heaven.Connect with Paul M. NeubergerWebsite 

Would you finally write your book if someone told you it was selfish not to? Listen in and find out why these Multiple International Best-Selling Authors know that writing a book is a selfless gift to the world. These 7 authors share the spark that ignited their writing experience on topics ranging from anti-bullying to business. Your host, Deb Drummond, draws out inspirational stories of the risks they took as authors and their master secret for authorship success. For anyone thinking of becoming an author or even if you already are one, don't miss the opportunity to tune in to discover if it's time for you to take the leap.Check out the authors' books:Cynthia Gregory - “Love Notes from the Soul 2.0”Trish Springsteen - “Changed by Suicide”Dali Rivera - “Confident Bully-proof Kids”Yvette Durazo - “In the High Heels of a Smart Negotiator”Liz Lerner - “Divorce Well and Thrive: Your guide to being your best self under the worst circumstances”Brandi Cox - “Wired To Win: A Masterclass In Winning Strategies From Top Experts”Susan Postnikoff - “Empowered Communication. C-Suite and Sales edition”

What if the fear and self-doubt you feel in a toxic job are intentionally manufactured by the company—and you hold more power than you think?In this episode of Glass Ceilings and Sticky Floors, Erica Rooney sits down with Dan Goodman, founder of the Dan Goodman Employment Advisory. As a corporate veteran who witnessed unfair tactics from the inside, Dan now acts as the strategic counter to HR, having helped employees negotiate over $11.4 million in severance increases in the last 27 months.Join them as they pull back the curtain on predatory PIPS, severance negotiation, and why "your employer is not your family" is the most important lesson for every high-achieving woman.Inside the Episode:The Great Severance Lie: Dan shares his origin story—a pivot from commission verification to helping employees fight back—and the staggering financial impact his advisory has had.Why the PIP is Despicable: A raw, experienced-based take on why predatory PIPS (Performance Improvement Plans) shouldn't exist, and how they are intentionally designed to blindside high-performers and make them quit.The "Gerbil Wheel" of Stress: Understanding the intentional plan to undermine your mental health, confidence, and trust, and how to stop spiraling down the "rat hole" of personalized self-doubt.HR Is Not Your Family: Why the Human Resources department is primarily there to protect the company's interests, and how to use HR only when you are ready to strategically plan your exit.Your Documentation Playbook: The three crucial buckets of information you need to gather (starting on Day One) to build your case and protect yourself before you are locked out of your systems.Severance Negotiation: Before You Arrive: Why executives should negotiate their severance and restrictive clauses before taking the job, and why a C-Suite member should expect a full year of compensation upon termination.Flipping the Script: The most powerful technique for women facing termination: moving from defending yourself against the employer's false narrative to articulating your truthful narrative, backed by their actions.If you are a high-achieving woman facing unfair treatment, a PIP, or simply want to know how to protect your career and your worth in the corporate world, this conversation is an essential guide to fighting back.

Westfair Communications' C-Suite Awards, held on Thursday, October 23rd, 2025, celebrated fourteen exceptional executives from across Westchester and Fairfield Counties, each recognized for their leadership, innovation, and lasting contributions to their organizations and communities. Throughout the evening, honorees shared meaningful insights on sustaining a competitive advantage in a challenging business climate while staying true to their companies' values and missions. A key theme focused on cultivating loyalty and belonging among employees, particularly younger professionals eager for growth and purpose in their careers. Westchester Talk Radio was on site covering the event, where Joan Franzino sat down with Kathleen Reckling, CEO of ArtsWestchester, for an inspiring discussion on creativity, leadership, and strengthening community connections through business and the arts.

Westfair Communications' C-Suite Awards, held on Thursday, October 23rd, 2025, honored fourteen distinguished executives from across Westchester and Fairfield Counties for their leadership, innovation, and dedication to excellence within their organizations and communities. Throughout the evening, honorees shared powerful insights on maintaining a competitive edge in a challenging business climate without compromising their companies' core values. A central theme focused on enhancing employee engagement and loyalty, particularly among younger professionals seeking purpose and connection in their work. Westchester Talk Radio was on site covering the event, where Joan Franzino sat down with Scott Edelman, CEO of Burke Rehabilitation, for an enlightening conversation about leadership, innovation, and strengthening organizations through culture and compassion.

Westfair Communications' C-Suite Awards, held on Thursday, October 23rd, 2025, celebrated fourteen exceptional executives from across Westchester and Fairfield Counties, each recognized for their leadership, innovation, and positive impact on their organizations and communities. Throughout the evening, honorees shared insights into how they maintain a competitive edge in a challenging business climate while staying true to their companies' core values. A recurring theme centered on the importance of employee engagement and loyalty, with many leaders discussing strategies to foster a stronger sense of belonging and purpose, especially among younger professionals drawn to frequent career moves in pursuit of success. Westchester Talk Radio was on site covering the event, where Joan Franzino sat down with Senior Account Executive Eduardo Castillo and Sales Executive Ryan Kraft from WIN Waste Innovations for an engaging conversation about leadership, sustainability, and the future of business.

Westfair Communications' C-Suite Awards, held on Thursday, October 23rd, 2025, celebrated fourteen exceptional executives from across Westchester and Fairfield Counties, each recognized for their leadership, innovation, and meaningful contributions to their organizations and communities. Throughout the evening, honorees shared insights into maintaining a competitive edge in a challenging business climate while remaining committed to their companies' core values. A recurring theme focused on enhancing employee engagement and loyalty, as leaders discussed new ways to foster a genuine sense of belonging and purpose—especially among younger professionals eager to advance in their careers. Westchester Talk Radio was on site covering the event, where Joan Franzino sat down with Joe Ruhl, Executive Vice President of Orange Bank & Trust, for an insightful conversation about leadership, culture, and driving success in today's evolving marketplace.

Westfair Communications' C-Suite Awards, held on Thursday, October 23rd, 2025, celebrated fourteen outstanding executives from across Westchester and Fairfield Counties, each honored for their leadership, innovation, and contributions to their organizations and communities. Throughout the evening, honorees shared valuable insights on maintaining a competitive edge in a challenging business environment while staying true to their companies' values and missions. A central theme centered on building loyalty and belonging among employees, particularly younger professionals who often view career growth as a journey across multiple organizations. Westchester Talk Radio was on site covering the event, where Joan Franzino sat down with John Barbalaco, Executive Vice President of DR Bank, for an engaging conversation about leadership, innovation, and the evolving dynamics of business success.

Westfair Communications' C-Suite Awards, held on Thursday, October 23rd, 2025, recognized fourteen outstanding executives from across Westchester and Fairfield Counties for their exceptional leadership, innovation, and impact within their organizations and communities. Throughout the evening, honorees shared valuable perspectives on how to stay competitive in a demanding business climate while remaining true to their companies' values and missions. A key theme centered on strengthening employee loyalty and belonging, especially among younger generations eager for meaningful career growth. Westchester Talk Radio was on site covering the event, where Joan Franzino sat down with Weezie Mullaly, President of the Weezie Mullaly Agency, for an insightful discussion on leadership, creativity, and the evolving landscape of business and brand development.

Welcome to RIMScast. Your host is Justin Smulison, Business Content Manager at RIMS, the Risk and Insurance Management Society.   In this episode, Justin interviews Chrystina Howard, the ERM Leader of the Complex Risk Practice at HUB International. Chrystina relates a bit of her career and then explores topics around emerging disruptions such as climate change and extreme weather, geopolitical whiplash, the pandemic, and AI. Chrystina shares her recipe for organizational resilience and some tips for catching and holding the attention of the C-Suite and the board.   Listen for hints about Chrystina's upcoming webinar and her presentation on November 17th at the RIMS ERM Conference 2025 in Seattle, Washington.   Key Takeaways: [:01] About RIMS and RIMScast. [:14] The RIMS CRO Certificate Program in Advanced Enterprise Risk Management is our live virtual program led by the famous James Lam. Great news! A third cohort has been announced, from January through March 2026. [:32] Registration closes January 5th. Enroll now! A link is in this episode's show notes. [:43] About this episode of RIMScast. We will talk all about ERM with Chrystina Howard, ERM Leader of the Complex Risk Practice at HUB International. But first… [1:10] RIMS-CRMP Prep Workshops! The CBCP and the RIMS-CRMP are presenting The Exam Prep Bootcamp for "Mastering Business Continuity and Risk Management" from November 3rd to 6th. That is a virtual course. [1:23] The next RIMS-CRMP-FED Virtual Workshop will be held on November 11th and 12th and led by Joseph Mayo. Links to these courses can be found through the Certifications page of RIMS.org and through this episode's show notes. [1:40] RIMS Virtual Workshops! RIMS has launched a new course, "Intro to ERM for Senior Leaders." It will be held again on November 4th and 5th and will be led by Elise Farnham. [1:54] On November 11th and 12th, Chris Hansen will lead "Fundamentals of Insurance". It features everything you've always wanted to know about insurance but were afraid to ask. Fear not; ask Chris Hansen! RIMS members always enjoy deep discounts on the virtual workshops! [2:13] The full schedule of virtual workshops can be found on the RIMS.org/education and RIMS.org/education/online-learning pages. A link is also in this episode's notes. [2:24] RIMS Webinars! On October 30th, Swiss Re will present "Parametric Insurance: Providing Financial Certainty in Uncertain Times". On November 6th, HUB will present "Geopolitical Whiplash — Building Resilient Global Risk Programs in an Unstable World". [2:45] Register at RIMS.org/Webinars. [2:48] The RIMS ERM Conference 2025 will be on November 17th and 18th in Seattle, Washington. [2:56] If you are a Washington resident who would like to attend, you can enjoy an exclusive $150 discount on your registration by entering the discount code ERM2025WA on the Review step of the registration form. Act quickly because this offer expires on Friday, October 31st. [3:18] This is your chance to expand your ERM knowledge, here in Washington. That brings us to today's guest, Chrystina Howard. Chrystina is the ERM Leader of the Complex Risk Practice at HUB International, and she will be one of the presenters at the RIMS ERM Conference in Seattle. [3:39] On November 17th, she will present "Talk ERM to Me: How to Get and Keep Attention from Management." On November 6th, she will be moderating the HUB International Webinar "Geopolitical Whiplash — Building Resilient Global Risk Programs in an Unstable World." [3:59] Registration links for the conference and the webinar are in this episode's show notes. [4:04] On with the show! We're all about ERM in this episode, and I wanted to give you all a chance to get to know Chrystina a little bit, in case you want to meet with her virtually, in person, or both. Let's get to it! [4:14] Interview! Chrystina Howard, welcome to RIMScast! [4:22] We will see more of Chrystina soon, on November 17th and 18th, in Seattle, Washington, at the RIMS ERM Conference 2025. We're going to talk more about that in a bit. [4:39] Chrystina Howard spent a couple of decades with the Willis Towers Watson organization, where she looked after ERM consulting. She built out a platform and rolled it out, that is still going strong globally. [4:53] Chrystina says she was fortunate to come to the HUB International organization, with a great culture, where she kick-started an ERM Consulting Division. She's having a blast, helping clients get what they need in terms of risk management. [5:14] Chrystina says that when building the ERM Consultancy, she had a lot of great folks to work with and two decades under her belt of developing processes and models. She was set to go as soon as she arrived at HUB. [5:31] Chrystina says they have great specialization, and she is able to get into a lot of industry risk information that she may not have known, to build out the breadth of the consultancy. She helps people learn what ERM is, how it's used, how it works, and why people are interested in it. [5:53] Chrystina says, We're just guns blazing, now! [6:09] Chrystina says geopolitical risks are definitely at the forefront for organizations. This includes economic volatility around the globe, tariffs, and import/export regulations between countries, that will call the shots for some time.  [6:27] Chrystina says right along with geopolitical risks will be the effective use of AI. There are security concerns with AI. Some people are not comfortable with it. We're moving into a phase where we've got to put AI to work for us. How can we do that effectively and securely? [6:44] Chrystina says a lot of industries will have staffing challenges, particularly skilled workers. It will hit the healthcare industry pretty hard, along with agriculture, and construction. [6:58] Chrystina says she is seeing a bit of a resurgence in ESG risks. Despite the regulatory environment, people are keen to make sure that companies are being good environmental stewards, treating employees fairly, and behaving as the public thinks is appropriate. [7:41] AI will make data compilation and claims processing faster. Chrystina has been reading of physicians and medical practitioners using AI as a background double-check when they're working toward a diagnosis. [7:58] With its access to information, AI might ask, Your diagnosis is probably right, but did you consider this? We hope this will enhance the diagnostic process, and not take over. [8:11] There is a concern that there's pressure to use AI tools because your colleagues are using them. If you rely on it too much, that can also backfire. We're going to have to strike a balance. [8:40] Chrystina is an optimist when it comes to AI. AI tools can make shorter work of a lot of things in ERM, like scenario analysis; having a tool that will allow you to see multiple scenarios that maybe individuals couldn't come up with on their own, and make decisions from them. [9:06] Chrystina mentions automation for reporting and metric updates. Successful organizations that have the resources can use AI in ERM training, policy updates, and even collecting information through surveys and interviews. [9:23] Enhancing dashboards is a big focus going forward, getting a robust database that gives alerts and keeps everybody up to date. [9:35] Justin mentions crises of the past few years. The Baltimore Key Bridge collapsed a year ago, and we don't hear about it anymore. Justin asks, How can ERM leaders keep resilience and risk appetite aligned with long-term strategy, rather than reactive short-term fixes. [10:00] Chrystina thinks ERM, by nature, is focused on preparation and then response. It takes into account "left of loss." Before the incident occurs, how can we prepare ourselves the best and implement plans should something happen?  [10:16] Chrystina has seen organizations widely embrace ERM more readily following the successful navigation of crises. [10:24] It would behoove ERM leaders to seize that opportunity and make a great connection between the protection and preparation that ERM brought through the crisis to the strategic success of the organization. [10:40] ERM leaders may have to campaign a little bit still, but it's something they can point out to executives, and the selling of ERM will be a lot easier. [10:53] Quick Break! RISKWORLD 2026 will be in Philadelphia, Pennsylvania, from May 3rd through the 6th. RIMS members can now lock in the 2025 rate for a full conference pass to RISKWORLD 2026 when you register by October 30th! [11:12] This also lets you enjoy earlier access to the RISKWORLD hotel block. Register by October 30th, and you will also be entered to win a $500 raffle! Do not miss out on this chance to plan and score some of these extra perks! [11:26] The members-only registration link is in this episode's show notes. If you are not yet a member, this is the time to join us! Visit RIMS.org/Membership and build your network with us here at RIMS! [11:37] Save the dates March 18th and 19th, 2026, for The RIMS Legislative Summit, which will be held in Washington, D.C. [11:46] Join us in Washington, D.C., for two days of Congressional Meetings, networking, and advocating on behalf of the risk management community. Visit RIMS.org/Advocacy for more information and updates and to register. [12:02] Let's return to our interview with Chrystina Howard! [12:08] Chrystina Howard is the ERM Leader of the Complex Risk Practice at Hub International. Justin asks Chrystina about ERM leaders needing to campaign. Chrystina is one of the featured presenters at the RIMS ERM Conference 2025 in Seattle, Washington, November 17th and 18th. [12:58] Chrystina's foundational session is called "Talk ERM to Me: How to Get and Keep Attention from Management." It is a solo session. She likes to be at the controls! [14:09] Chrystina says speaking about risk to management is a perennial struggle. One of the top questions she gets is how to translate ERM for the C-Suite so they understand the value of the work. [14:21] As risk management professionals, we often get excited about details that might not capture management's attention. [14:29] We have to think about things from the perspective of a CEO and a CFO. What things are important to them? What are they keeping an eye on? How does this relate to the bottom line? Connect those things. Connect risk management to strategy. [14:45] Demonstrate how the protection and preparation of things like Enterprise Risk Management support the execution of corporate strategy. When you're talking to the C-Suite, you've got to hit the high points, quick, like an elevator speech. [15:00] Link positive impacts of risk management to things that the C-Suite is focused on. Grab attention with things that are on their minds, like growth, M&A, performance volatility, how we're doing in the market, how these things play out, and how to help minimize volatility. [15:20] Chrystina says we see a lot of interest from private equity in the strategic business practice of ERM. That's a good thing for risk professionals to keep in mind as they campaign for ERM. There are other people who are keen to know about it. [15:48] ERM gets alerts about negative trends, but it's important to keep the positive news coming too about how they helped create a solution, minimize a threat, and protected the organization so that operations can continue and the strategy can go forward. [16:33] Chrystina says Streamline things. She approaches ERM from a practical and realistic perspective. She doesn't like a lot of jargon or a lot of metrics. She likes simple, streamlined stuff that everybody can get on board with. [16:51] Chrystina tells people, Don't boil the ocean. Participants and risk owners are going to get bogged down if they've got too many things to keep track of. Set up tiers of risks. Start at the top. What can we affect over the next year or two years? [17:10] Keep it practical and realistic. Limit the amount of information you collect. If you start adding different metrics and definitions, that can be a slippery slope. You have to train people how to do it. They have to remember what it's supposed to be. And there are updates to fill out! [17:33] Think about how often you're asking people to update. Every so often, have a blank-sheet risk assessment. Limit how often you do updates throughout the year. [18:14] Reporting intervals should be more than twice a year. Strict ERM practitioners are going to be monitoring risks and looking at the dashboard and the risk register, preparing all the time to report to management. [18:34] Risk owners are an important source of information. All of those folks already have a job; maybe a job and a half. We have to be careful about how we engage them so that we get robust information and we don't overwhelm them. [18:50] When we do updates, they should be limited but powerful. These are the big things that you want executives to know about. Once a year, when you do your board presentation, tell them these things are going great and you want to update them on these other things. Keep it simple. [19:19] One Final Break! As many of you know, the RIMS ERM Conference 2025 will be held on November 17th and 18th in Seattle, Washington. We recently had ERM Conference Keynote Speaker Dan Chuparkoff on the show. [19:36] He is back, just to deliver a quick message about what you can expect from his keynote on "AI and the Future of Risk." Dan, welcome back to RIMScast! [19:47] Dan says, Greetings, RIMS members and the global risk community! I'm Dan Chuparkoff, AI expert and the CEO of Reinvention Labs. I'm delighted to be your opening keynote on November 17th, at the RIMS ERM Conference 2025 in Seattle, Washington. [20:02] Artificial Intelligence is fueling the next era of work, productivity, and innovation. There are challenges in navigating anything new. This is especially true for risk management, as enterprises adapt to shifting global policies, economic swings, and a new generation of talent. [20:20] We'll have a realistic discussion about the challenges of preparing for the future of AI. To learn more about my keynote, "AI and the Future of Risk Management," and how AI will impact Enterprise Risk Management for you, listen to my episode of RIMScast at RIMS.org/Dan. [20:39] Be sure to register for the RIMS ERM Conference 2025, in Seattle, Washington, on November 17th and 18th, by visiting the Events page on RIMS.org. I look forward to seeing you all there. [20:50] Justin thanks Dan and looks forward to seeing him again on November 17th and hearing all about the future of AI and risk management! [20:58] Let's Conclude Our Interview with Chrystina Howard! [21:05] Justin reminds the listeners, Before we get to see Chrystina live at the ERM Conference 2025, she will be moderating a RIMS Webinar sponsored by HUB, titled "Geopolitical Whiplash — Building Resilient Global Risk Programs in an Unstable World." [21:23] Chrystina says everyone is talking about this, and she's excited to get some great experts about it on the line. Justin notes that over the past few years, geopolitical volatility has intensified with trade wars, sanctions, and supply chain disruption. [21:54] Chrystina says there are so many, and they are interrelated. In conflict areas, everything gets turned upside-down. On a global basis, the U.S. economy has broad-reaching impacts. She would keep an eye on import/export trends. This global trade issue is so volatile and dynamic. [22:22] You cannot sleep on the changing regulations around the world. An important subset related to global trade is increasing requirements for in-country hiring and procurement. That will affect a lot of people with respect to where we grow things and get raw materials and tech. [22:51] Chrystina doesn't think we've seen the end of supply chain disruption. She mentions extreme weather from climate change. A large component of the outcome of climate change is energy security. She doesn't think we're clear of pandemics, either. [23:11] Justin says Hilary Tuttle, Editor of RIMS Risk Management magazine, told him something a year ago that has stayed with him. "We're not in post-pandemic anymore. We're in post-height-of-the-pandemic." It's still here. It's never going away. [24:11] Chrystina says there is no substitute for local knowledge and experience. The best way to approach a Global ERM Program across all of your jurisdictions is for ERM leaders to have deputies in each of the jurisdictions. [24:30] These deputies should have a very keen sense of the landscape in their region in terms of policy, risk, interactions, and trade, as well as an understanding of the big picture across the global organization. [24:46] Those people will be key to develop in all of your locations to support the ERM function. They have a job. It doesn't mean hiring extra staff. You can generally find people with that level of expertise locally, with a good understanding of the big picture, within your existing personnel. [25:15] Making that connection with individuals who know exactly what's happening there on the ground is crucial. Chrystina says that is the very best solution. [25:49] Chrystina says there are a number of stakeholders for any organization, internal and external. Chrystina is seeing favorable views from insurers toward companies and organizations that have implemented ERM globally. [26:07] Other key stakeholders also want assurances that there are plans in place to protect them. This goes back to the inception of ERM when there was serious mismanagement at companies like WorldCom and Enron. [26:23] Everybody's board was asking who's minding the store? This isn't going to happen to us, right? [26:27] All of this risk is ultimately going to roll up to your reputation. That's difficult but not impossible to quantify. You can demonstrate how ERM plans address global threats in an anecdotal fashion. That will communicate real value and put people's minds at ease. [26:52] You can do that in a country-specific way with partners in the countries to communicate the nuances, and give you information about how things work in there, why the risk is a problem, what are the drivers, what are the vulnerabilities, and how might this take place? [27:19] That session will be on November 6th. Chrystina will moderate it with Eric Howie, the Vice President for Complex Risk in Canada, and Will Mule, Global Risk Solutions Practice Leader for HUB. For that session, Chrystina asks listeners to send in their questions ahead of time. [28:00] The links to both the ERM Conference 2025 and the Webinar, "Geopolitical Whiplash — Building Resilient Global Risk Programs in an Unstable World," are in this episode's show notes. [28:12] Chrystina, it's been lovely to see you again. I can't wait to see you virtually and in person. [28:21] Special thanks again to Chrystina Howard for joining us. Remember to register for the HUB November 6th Webinar, "Geopolitical Whiplash — Building Resilient Global Risk Programs in an Unstable World," that she will be moderating. [28:32] On November 17th, Chrystina will be hosting the session, "Talk ERM to Me" (but she'll be talking to you), at the RIMS ERM Conference 2025! Registration links for the Webinar and for the RIMS ERM Conference 2025 are in this episode's show notes. [28:51] Plug Time! You can sponsor a RIMScast episode for this, our weekly show, or a dedicated episode. Links to sponsored episodes are in the show notes. [28:19] RIMScast has a global audience of risk and insurance professionals, legal professionals, students, business leaders, C-Suite executives, and more. Let's collaborate and help you reach them! Contact pd@rims.org for more information. [28:38] Become a RIMS member and get access to the tools, thought leadership, and network you need to succeed. Visit RIMS.org/membership or email membershipdept@RIMS.org for more information. [28:55] Risk Knowledge is the RIMS searchable content library that provides relevant information for today's risk professionals. Materials include RIMS executive reports, survey findings, contributed articles, industry research, benchmarking data, and more. [30:12] For the best reporting on the profession of risk management, read Risk Management Magazine at RMMagazine.com. It is written and published by the best minds in risk management. [30:26] Justin Smulison is the Business Content Manager at RIMS. Please remember to subscribe to RIMScast on your favorite podcasting app. You can email us at Content@RIMS.org. [30:38] Practice good risk management, stay safe, and thank you again for your continuous support!   Links: RIMS ERM Conference 2025 — Nov. 17‒18 Washington Residents — Enjoy $150 off ERM Conference Registration through Oct. 31! "RIMS-CRO Certificate Program In Advanced Enterprise Risk Management" | Jan‒March 2026 Cohort | Led by James Lam RISK PAC | RIMS Advocacy | RIMS Legislative Summit SAVE THE DATE — March 18‒19, 2026 RISKWORLD 2026 — Members-only early registration through Oct 30! LAST DAYS! RIMS-Certified Risk Management Professional (RIMS-CRMP) The Strategic and Enterprise Risk Center RIMS Diversity Equity Inclusion Council RIMS Risk Management magazine | Contribute RIMS Now RIMS Professional Report: "Understanding Interconnected Risks" Upcoming RIMS Webinars: RIMS.org/Webinars "Parametric Insurance: Providing Financial Certainty in Uncertain Times" | Oct. 30, 2025 | Sponsored by Swiss Re "Geopolitical Whiplash — Building Resilient Global Risk Programs in an Unstable World" | Nov. 6 | Sponsored by Hub   Upcoming RIMS-CRMP Prep Virtual Workshops: CBCP & RIMS-CRMP Exam Prep Bootcamp: "Mastering Business Continuity & Risk Management" | November 3‒6, 2025 "RIMS-CRMP-FED Exam Prep Virtual Workshop" — November 11‒12 Full RIMS-CRMP Prep Course Schedule "Intro to ERM for Senior Leaders" | Nov. 4‒5 | Instructor: Elise Farnham "Fundamentals of Insurance" | Nov. 11‒12 | Instructor: Chris Hansen "Leveraging Data and Analytics for Continuous Risk Management (Part I)" | Dec 4. See the full calendar of RIMS Virtual Workshops RIMS-CRMP Prep Workshops   Related RIMScast Episodes about ERM: "AI and the Future of Risk with Dan Chuparkoff" (RIMS ERM Conference Keynote) "Shawn Punancy of Delta Flies High With ERM" "Tom Brandt on Growing Your Career and Organization with ERM" "James Lam on ERM, Strategy, and the Modern CRO" "ERM, Retail, and Risk with Jeff Strege" "Bigger Risks with the Texas State Office of Risk Management" | Sponsored By Hillwood "ERMotivation with Carrie Frandsen, RIMS-CRMP" "Live from the ERM Conference 2024 in Boston!" "Risk Quantification Through Value-Based Frameworks"   Sponsored RIMScast Episodes: "Mastering ERM: Leveraging Internal and External Risk Factors" | Sponsored by Diligent (New!) "Cyberrisk: Preparing Beyond 2025" | Sponsored by Alliant (New!) "The New Reality of Risk Engineering: From Code Compliance to Resilience" | Sponsored by AXA XL "Change Management: AI's Role in Loss Control and Property Insurance" | Sponsored by Global Risk Consultants, a TÜV SÜD Company "Demystifying Multinational Fronting Insurance Programs" | Sponsored by Zurich "Understanding Third-Party Litigation Funding" | Sponsored by Zurich "What Risk Managers Can Learn From School Shootings" | Sponsored by Merrill Herzog "Simplifying the Challenges of OSHA Recordkeeping" | Sponsored by Medcor "Risk Management in a Changing World: A Deep Dive into AXA's 2024 Future Risks Report" | Sponsored by AXA XL "How Insurance Builds Resilience Against An Active Assailant Attack" | Sponsored by Merrill Herzog "Third-Party and Cyber Risk Management Tips" | Sponsored by Alliant   RIMS Publications, Content, and Links: RIMS Membership — Whether you are a new member or need to transition, be a part of the global risk management community! RIMS Virtual Workshops On-Demand Webinars RIMS-Certified Risk Management Professional (RIMS-CRMP) RISK PAC | RIMS Advocacy RIMS Strategic & Enterprise Risk Center RIMS-CRMP Stories — Featuring RIMS President Kristen Peed!   RIMS Events, Education, and Services: RIMS Risk Maturity Model®   Sponsor RIMScast: Contact sales@rims.org or pd@rims.org for more information.   Want to Learn More? Keep up with the podcast on RIMS.org, and listen on Spotify and Apple Podcasts.   Have a question or suggestion? Email: Content@rims.org.   Join the Conversation! Follow @RIMSorg on Facebook, Twitter, and LinkedIn.   About our guest: Chrystina Howard, ERM Leader, Complex Risk Practice, HUB International   Production and engineering provided by Podfly.  

In this episode of the Drop in CEO podcast, host Deb Coviello welcomes serial entrepreneur and author Elle George. Together, they explore the critical lessons of business partnerships, the importance of alignment, and how to recover and thrive after setbacks. Elle shares insights from her new book, "Before You Shake Hands," offering practical advice for leaders navigating complex relationships. Episode Highlights: [1:05] Elle George introduces herself, her entrepreneurial journey in Bali, and the inspiration behind her book. [4:40] Elle discusses overcoming a failed partnership, rebuilding confidence, and launching multiple businesses. [17:00] The importance of alignment, red flags in business relationships, and the critical questions to ask before partnering. [32:40] Strategies for handling toxic partnerships, keeping records, and maintaining personal equilibrium as a leader. Elle George is a serial entrepreneur, investor, and disruptor based in Bali, Indonesia. With over 15 years of experience, Elle has founded and operated multiple businesses across nutrition, hospitality, manufacturing, and wellness. Her latest book, "Before You Shake Hands," is a practical toolkit for navigating business partnerships, drawing on her own hard-earned lessons in alignment, resilience, and leadership. For more information about my services or if you just want to connect and have a chat, reach out at: https://dropinceo.com/contact/See omnystudio.com/listener for privacy information.

Today in the business of podcasting: brands are paying more for ads that do less, the rise of c-suite podcast hosts (and why), creators are seeing brand deals later and later into Q4 than usual, how to harness audio podcast clips well on social media, and YouTube's TV presence might be plateauing. Find links to every article covered by heading to the Download section of SoundsProfitable.com, or by clicking here to go directly to today's installment.

Today in the business of podcasting: brands are paying more for ads that do less, the rise of c-suite podcast hosts (and why), creators are seeing brand deals later and later into Q4 than usual, how to harness audio podcast clips well on social media, and YouTube's TV presence might be plateauing. Find links to every article covered by heading to the Download section of SoundsProfitable.com, or by clicking here to go directly to today's installment.

Chasing a C-level role? Today we explore what sorts of skills and broad experiences to gain in your career if you want to land a seat in the C-suite.My guest today is Tanya Graham, CIO icare.   In this episode, Tanya:Talks about her career journey from operations and manufacturing, through to consulting, tech and digital, healthcare, and strategic transformation How moving from UK to Australia provided fresh, varied experience and broadened her networking and industry opportunityHow transformation has underpinned every role Tanya has taken on throughout her career and drawn her to certain organisationsHow Tanya weighs up whether a new opportunity is aligned for herThe critical skills modern Exec Leaders need in their toolbeltGetting intentional about your careerTanya, on making good decisions for your career:"I have done a few decision making analyses when weighing up different career opportunities! There might be some non-negotiables for you such as learning opportunities; what the leadership team's like; where the organisation is heading; and what the mentorship's like [to help you make an aligned decision]." Tanya, on having broad experiences:"Executive leaders are leading the business, not just their function. You need to have a breadth of experience to work through the most challenging situations. This will also help you anticipate trends and avoid tunnel vision and also makes you more comfortable with ambiguity and change."  Links:Connect with Tanya Graham on LinkedinConnect with Rebecca Allen on LinkedinVisit the Illuminate website to learn more about standout Career & Leadership coaching for womenRate, Review, & Follow our Show on Apple Podcasts:Also, if you haven't done so already, follow the podcast. We air every week and I don't want you to miss out on a single broadcast. Follow now!About Tanya:Tanya Graham is the Group Executive Digital & Transformation at icare NSW where she leads the Strategy, Transformation and Technology teams, delivering the icare strategy through a focus on performance and care, uplifting and digitising experience, introducing new ways of working to increase responsiveness and speed to value, and driving the use of data, automation and AI to ensure better outcomes for the people of NSW. Having been in senior & executive roles for over twenty years, she has experience working with Board Directors, Executive teams and regulators, to drive transformational change across industries including Pharmaceutical & Healthcare, Utilities, Financial Services, Technology, Retail and Property, and Government. Tanya is a graduate of the Company Directors course, Australian Institute of Company Directors (GAICD), has an MBA from Macquarie Graduate School of Management (MGSM), and is a member of the Institute of Engineering & Technology (IET). About Rebecca:Rebecca Allen is a Career & Leadership Coach for corporate women, aspiring to senior levels of leadership. Over the last decade, Rebecca has helped women realise their potential at companies including Woolworths, ANZ, J.P. Morgan, PwC, Coca-Cola Amatil, Ministry of Defence, Frontier Sensing and AbbVie Medical Research through her Roadmap to Senior Leadership coaching programs. Connect with Rebecca

New Deloitte research across 15 countries shows that Ireland is emerging as a major AI investment hub, ranking number one for AI strategy integration in Europe, the Middle East and Africa (EMEA). Deloitte's latest survey reflects the perspectives of nearly 2,000 C-suite executives when it comes to AI adoption. The findings, which include perspectives from 105 senior leaders of large enterprises in Ireland, show that Ireland is punching above its weight in AI leadership, with one in four Irish firms now having a Chief AI officer. This is compared to one in five (19%) in the 15 EMEA countries surveyed. Ireland is the second highest in this regard, only behind Belgium (29%). The data also signals that Ireland is showing leadership in formalising AI governance and accountability, with four in five (81%) companies integrating AI into their corporate vision, the highest number of the 15 countries surveyed. AI investment in Ireland is both sustained and accelerating, with nearly half (46%) of Irish companies seeing a return within two years on their most successful use case, and more than half (52%) have seen an ROI of greater than 41%. Over the next 12 months, 91% of organisations in Ireland plan to increase financial investment in AI, with 27% saying it will increase significantly or drastically. 87% have already increased AI spending in the last year. Organisations favour a hybrid investment approach - 38% plan to buy more tools, 33% plan to build more, while 28% will do a mix of both. "What we are seeing is that Ireland is emerging as a true leader in AI value realisation," points out Ita Langton, Head of Technology and Transformation at Deloitte Ireland. "This is being driven by C-Suite leadership in Ireland, with 30% of AI use cases being identified by this group. This is one of the highest in Europe following the UK (36%), Belgium (33%) and Germany (32%). "With nearly half of organisations already reporting returns within two years from their most successful AI use case, it means investment is no longer speculative, it's delivering real business impact and reinforces Ireland's position at the forefront of AI maturity across EMEA. At Deloitte, we're seeing Irish clients move from exploration to execution, making sure innovation happens responsibly and at scale." Other findings include: Over half (51%) of organisations are investing 11%-20% of their total technology budget in AI initiatives, 28% are spending over 21% of their budget. Nearly half (49%) say AI initiatives have created revenue growth opportunities, and a similar number (46%) have made a return on investment on their most successful AI use case in two years or less. More than one-third (35%) say between 6% and 10% of their total revenue is attributable to the successful implementation of AI. This rises to 53% in financial services. While 23% overall attribute a higher 26%-50% of their revenues to AI use, this rises to 33% and 38% in the consumer and energy, resources and industrial sectors, respectively.

On this episode of The C-Suite for Christ Podcast, we're going to war with the world's favorite sin: unforgiveness. Look around. Our culture is drowning in outrage. Revenge is entertainment. Bitterness is sold as strength. But the cross declares a different kind of power: forgiveness.This episode isn't about cheap grace or easy platitudes. It's a full-frontal assault on the unforgiveness that has poisoned the Church and paralyzed its witness. We're diving deep into the radical, non-negotiable command of Christ to forgive as we have been forgiven.From Erica Kirk's world-stopping forgiveness of her husband's killer to Tim Allen's 60-year battle with bitterness, we'll see what happens when believers choose obedience over offense. The world says get even. Jesus says get holy. Which will you choose?Buckle up. This one is raw, real, and rooted in the radical mercy of the cross."Bear with each other and forgive one another if any of you has a grievance against someone. Forgive as the Lord forgave you." – Colossians 3:13Episode Highlights:05:32 - Forgiveness isn't weakness, it's warfare. When you forgive, you tear down strongholds. You silence Satan's accusations. You declare that the blood of Jesus is stronger than the offense that wounded you. That's why unforgiveness is one of Satan's favorite weapons. It keeps believers bitter, divided, and totally powerless.16:24 - Many churches don't talk about forgiveness anymore. It's not trendy, it doesn't sell... The modern world tells you to cancel your enemies. Christ tells you to bless them. The world says, destroy your opponent. Christ says, pray for them. The world says, get even. Christ says, get holy. Forgiveness is hard because it's holy.37:23 - One of the biggest misunderstandings about forgiveness is that it equals reconciliation. It does not. Reconciliation takes two repentant hearts. Forgiveness only takes one obedient one. You can forgive and still set boundaries. You can forgive and still walk away. Forgiveness is about your heart, not their reaction.Connect with Paul M. NeubergerWebsite

Full transcript⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠Watch this interview on YouTube⁠⁠⁠⁠⁠ — "I would argue, in the C-Suite, there's not a job that has expanded, shifted, evolved more so than the CMO's role, more so than a marketer's role," says Melody Lee, CMO of Mercedes-Benz USA. "We are now responsible not for marketing as tactics, but marketing as a growth strategy for a company, for a brand."Melody carries what she calls "a burden of responsibility," a privilege and a challenge to ensure Mercedes-Benz continues to live up to its 140-year old legacy. She says marketers have to elevate their role internally — ensuring colleagues understand how marketing influences and drives business forward — while also protecting the intangible value that makes luxury brands worth their premium.Today on Building Better CMOs, Melody and Marketing + Media Alliance CEO Greg Stuart discuss the evolving role of the CMO, why diversity of thought creates the best-performing teams, and why the best leaders focus on making the people around them successful. They also explore the unique challenges of luxury brand marketing, the importance of measurement that drives better decisions, and why Mercedes-Benz approaches AI innovation with both ambition and caution as it introduces next-generation vehicles. This episode was produced and edited by Eric Johnson from ⁠⁠⁠⁠⁠⁠⁠LightningPod.fm⁠⁠⁠⁠⁠⁠⁠. ⁠⁠⁠⁠⁠⁠⁠⁠Follow Building Better CMOs in your podcast app⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠Subscribe on YouTube⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠Rate & review the podcast⁠⁠⁠⁠⁠⁠⁠⁠⁠ Links: ⁠⁠⁠⁠⁠⁠⁠⁠⁠Melody's LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠Greg's LinkedIn⁠⁠⁠

Join Cecy Graf, Jim McKenna, Michael Bruckner, Skip Lohmeyer, and Adam Cain in the first episode of "So You Want to Join the C-Suite." In this episode, our panel discusses ways to lead without losing your mind.   Executive leadership isn't just about navigating today—it's about anticipating tomorrow. In this forward-looking first episode of our series, we explore the shifting landscape of the C-suite and what it takes to stay ahead of the curve. - We unpack how executive roles are evolving—and why the next wave of leadership demands more than just experience. - We examine the gap between aspiring leaders and the reality of executive life, offering candid reflections on what we'd do differently if starting today. - We challenge conventional wisdom by spotlighting the skills executives may need to unlearn to lead effectively in what's coming next. Expect deeper insights and real-world strategies!  Listen now—and join us live to shape what's next.

A Nautilus Book Awards Gold Medal Winner in LeadershipAre you longing for deeper connection, purpose, and inspiration in your professional and personal life? Do you wish to ignite your inner spark and lead with authentic power and presence? Is there a longing within you to not only uncover your own inspiration, but also the power to inspire itself? Spiritually Intelligent Leadership is your guide to achieving these goals and transforming your leadership from the inside out.This will be your most impactful inner work: turbo-charging your emotional intelligence with the power of Spiritual Intelligence.Spiritual intelligence (SI) is not about religious beliefs or fleeting spiritual experience moments. Rather SI is the highest and fullest expression of our life force energy and sacred spark of life that naturally arises from connecting and rooting ourselves in our spirit essence, whereby we feel inner-, inter-, and ultra-connected, connected to ourselves, connected to others, and connected to the sacred and transcendent dimension of life.It is from there we are able to draw on, and embody timeless virtues such as passionate purpose, compassionate service, integrity, presence, humility, and joy, whereby you can profoundly impact your relationships and environment, fostering more connected and inspired teams and communities.For Leaders and Aspiring Leaders: Transform Your Leadership and Your LifeWhether you are a seasoned executive, an aspiring leader, or someone seeking deeper personal growth, this book is for you. This is your invitation to walk through the essential habits and practices needed to become more inner-connected and influential, helping you to inspire and lead with authenticity and grace.For when your spark is ignited, and your passion enlivened, you are naturally empowered, inspired, and inspiring. The result? A leadership journey that's not just profitable, but profoundly connected, fulfilling and impactful.Yosi Amram Ph.D. is a licensed clinical psychologist, a CEO leadership coach, and a best-selling and award-winning author. Previously the founder and CEO of two companies he led through successful IPOs, Yosi has coached over 100 CEOs—many of whom have built companies with thousands of employees and revenues in the billions. In addition to working with individuals, Yosi works with couples interested in passionate, conscious relationships that serve their psycho-spiritual healing and growth.  With engineering degrees from MIT, an MBA from Harvard, and a Ph.D. in Psychology from Sofia University, he is a pioneering researcher in the field of spiritual intelligence whose research has received over 1000 citations. As a C-Suite, Amazon, B&N best-selling author of the Nautilus Book Award Gold Medal-winning Spiritually Intelligent Leadership: How to Inspire by Being Inspired, Yosi is committed to awakening greater spiritual intelligence in himself and the world. Yosi is also the founder of several non-profits, including trueMASCULINITY.org, Engendering-Love.org, and AwakeningSI.org.  For further information, please visit https://yosiamram.net and/or subscribe to his YouTube channel https://www.youtube.com/@Become a supporter of this podcast: https://www.spreaker.com/podcast/earth-ancients--2790919/support.

What do you do when everything feels like it's falling apart?In this solo episode, Bill talks openly about when things just don't go according to plan. When life hits harder than expected, and when the most reliable tools seem to stop working, there are still ways out of it. He reflects on his recent client experience and how he coaches his clients out of hardship and being stuck. Topics explored in this episode:(03:45) When the Tools Stop Working*Even experienced leaders can hit moments when none of their usual tools work.*Bill shares a client story about his brain and body shutting down, and how to navigate out of it.*What to do when your energy is gone and your head won't cooperate.(06:50) Get Curious About the Breakdown*The key question: “What do I need right now?”*Shifting from judgment to curiosity during emotional shutdowns.*Sometimes the fastest path forward is to stop fighting and get present.(09:15) Rebuilding from Ground Zero*Bill shares how he gets his clients unstuck. *When you can't make progress, focus on one small action.*This process isn't about fixing fires, it's about listening and realigning.Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGallBill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today's episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts.Subscribe via Spotify: https://spoti.fi/3PGhWPJSubscribe via Apple Podcasts: https://apple.co/3PKe00uBill on Facebook: https://www.facebook.com/billgall/ Bill on Twitter/X: https://x.com/billgall

____________Podcast Redefining Society and Technology Podcast With Marco Ciappellihttps://redefiningsocietyandtechnologypodcast.com  ____________Host Marco CiappelliCo-Founder & CMO @ITSPmagazine | Master Degree in Political Science - Sociology of Communication l Branding & Marketing Advisor | Journalist | Writer | Podcast Host | #Technology #Cybersecurity #Society

A CMO Confidential Interview with Abhay Parasnis, Founder & CEO of Typeface, Board Member of Dropbox and Schneider Electronic, formerly EVP of Adobe. Abhay discusses the large gap between AI expectations and execution, the human and cultural issues in the way of adoption, and the C-Suite's responsibility to "guide the change" versus demand and monitor progress. Key topics include: recognizing and managing the 3 types of resistance; why specific targeted use cases are the best way to begin; the difference between Moore's Law and Amara's Law; and how to determine if you are a resistor or a pragmatic business leader. Tune in to hear an analogy of why AI is similar to Formula One where everyone has a powerful vehicle and winning is driven by how teams master and manage that power. AI is the biggest shift of our careers—but most companies are stuck at the “cool demo” stage. In this episode, former Adobe CTO/CPO and Typeface founder/CEO Abhay Parasnis joins Mike Linton to unpack the AI cold start problem: how to move from experiments to enterprise impact. We cover where the C-suite is pushing, why practitioners are hesitating, and how to design lighthouse wins that change the org—not just the deck.Abhay shares hard numbers (a 93% lift from email personalization in 120 days), why “watermelon metrics” derail programs, and the new reality that as agents/bots consume more content, your brand narrative must be built for machines and humans. We dig into the accountability shift from agencies to in-house teams, how to evaluate vendors without boiling the ocean, and the culture moves leaders need to close the gap between ambition and adoption.What you'll learnA practical AI playbook: pick one revenue-adjacent use case, rewire the process, measure before/after, then scaleHow to align the board, C-suite, and operators to avoid “innovation theater”Where AI drives top-line growth vs. simple cost takeout—and how to prove itSpotting resistance (job loss fears, “new thing” fatigue, agency incentives) and converting it into momentumThe right vendor questions (and red flags) to separate sizzle from outcomesWhy authenticity, governance, and legal guardrails must ship with your AI stackAbout AbhayFounder & CEO of Typeface (AI-powered personalized marketing). Former CTO & CPO at Adobe; leadership roles at Microsoft and Oracle; board member at Dropbox and Schneider Electric.Sponsor — QuadMarketing only works when everything works together. That's why Quad is obsessed with reducing friction and integrating smarter—so your marketing machine runs faster with better ROI. See how better gets done: https://www.quad.com/buildbetterChapters (38:00)00:00 Intro & sponsor01:10 Guest intro & topic setup03:10 The AI cold start problem & Amara's Law07:00 C-suite urgency vs. practitioner reality11:30 Beyond efficiency: driving top-line growth15:10 Content demand, bots/agents, and “watermelon metrics”19:20 Case study: 93% lift from email personalization23:30 Resistance patterns: job loss, new-thing fatigue, agency economics29:10 Vendor questions & lighthouse projects that actually ship33:10 Legal, authenticity, and governance considerations35:30 Closing advice: beginner's mindset + bet on people37:30 WrapSubscribeNew episodes every Tuesday on YouTube, Apple, and Spotify. If you're a CMO, CEO, CFO, COO, founder, or rising marketing leader—hit subscribe for executive-level conversations that translate directly to results.Host: Mike LintonGuest: Abhay Parasnis ( @typefaceai )Tags:CMO Confidential,Mike Linton,Abhay Parasnis,Typeface,Adobe,AI in marketing,AI cold start,Generative AI,Amara's Law,Marketing leadership,Change management,C suite,Board of directors,Agency model,Marketing efficiency,Top line growth,Email personalization,Content at scale,Marketing ROI,Measurement,Watermelon metrics,MarTech,CDP,Vendors,Quad,Sponsor,Marketing podcast,Digital transformation,Creative operations,PersonalizationSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

In this episode, Pete catches up with Ciaran Strachan, President of the Institute of Payroll Management (IPM) (formerly the Australian Workforce Compliance Council) for an update on his bold vision and the progress made since his visit to the show in 2024. Cairan provides updates on the progress and ongoing work by the IPM to designate payroll as a standalone industry, a key driver for the development of a universal Payroll Body of Knowledge (BOK) currently underway at the IPM, and the push to create formal payroll degrees and certifications with university credentialing.   Pete and Ciaran discuss the differentiator in “payroll relations” and not employee relations governing payroll, and the need for payroll relations as a formal role. They also discuss the politics and headwinds the IPM faces in repositioning payroll in Australia, and explore payroll's path to and case for C-suite representation.  Plus, why is it time for a global standard for payroll education and a central global consortium to bring the payroll knowledge and education entities of the world together, and how the IMF is leading the way! Connect with Ciaran and the IPM: LinkedIn: https://www.linkedin.com/in/ciaran-strachan-mba/ AWCC LinkedIn (Follow for updates on the IPM): https://www.linkedin.com/company/awccltd/ LinkedIn post referenced: https://www.linkedin.com/feed/update/urn:li:activity:7355421210815451136/  Episode of HR & Payroll 2.0 featuring Ciaran (2024): ‘Payroll Is Coming to the C-Suite' https://podcasts.apple.com/us/podcast/payroll-is-coming-to-the-c-suite-with-special-guest/id1643933833?i=1000651189689 Connect with the show:    LinkedIn:  http://linkedin.com/company/hr-payroll-2-0  X: @HRPayroll2_0 @PeteTiliakos @JulieFer_HR BlueSky: @hrpayroll2o.bsky.social  YouTube: https://www.youtube.com/@HRPAYROLL2_0

Welcome to RIMScast. Your host is Justin Smulison, Business Content Manager at RIMS, the Risk and Insurance Management Society.   In this episode, Justin interviews Shawn Punancy, Sr. Manager, Enterprise Risk Management of Delta Air Lines, Inc. Justin and Shawn discuss her fascinating career history, disruption in the airline industry, Shawn's risk philosophy at Delta Airlines, and how her ERM team stays connected to the business while maintaining a long-term strategic view of risk.   Shawn will present two sessions with Lianne Appelt, the Head of Enterprise Risk Management at Salesforce, at the RIMS ERM Conference on November 17th and 18th in Seattle, Washington. Shawn shares some hints on what to expect from the sessions.   Listen for Shawn's view on the biggest opportunity right now for ERM professionals to elevate their impact across the enterprise.   Key Takeaways: [:01] About RIMS and RIMScast. [:15] The RIMS CRO Certificate Program in Advanced Enterprise Risk Management is our live virtual program led by the famous James Lam. Great news! A third cohort has been announced, from January through March 2026. [:32] Registration closes January 5th. Enroll now! A link is in this episode's show notes. [:40] About this episode of RIMScast. We are flying high today, with Shawn Punancy, the Manager of Enterprise Risk Management for Delta Air Lines, Inc. Buckle in for the many aviation puns you're going to hear during this episode! But first… [1:12] RIMS-CRMP Prep Workshops! The next RIMS-CRMP Prep Workshops will be held on October 29th and 30th and led by John Button. [1:24] The next RIMS-CRMP-FED Virtual Workshop will be held on November 11th and 12th and led by Joseph Mayo. Links to these courses can be found through the Certifications page of RIMS.org and through this episode's show notes. [1:41] RIMS Virtual Workshops! RIMS has launched a new course, “Intro to ERM for Senior Leaders.” It will be held again on November 4th and 5th and will be led by Elise Farnham. [1:56] On November 11th and 12th, Chris Hansen will lead “Fundamentals of Insurance”. It features everything you've always wanted to know about insurance but were afraid to ask. Fear not; ask Chris Hansen! RIMS members always enjoy deep discounts on the virtual workshops! [2:15] The full schedule of virtual workshops can be found on the RIMS.org/education and RIMS.org/education/online-learning pages. A link is also in this episode's notes. [2:26] RIMS Webinars! On October 30th, Swiss Re will present “Parametric Insurance: Providing Financial Certainty in Uncertain Times”. On November 6th, HUB will present “Geopolitical Whiplash — Building Resilient Global Risk Programs in an Unstable World”. [2:47] Register at RIMS.org/Webinars. [2:50] On with the show! Our guest today is the Manager of Enterprise Risk Management for Delta Air Lines, Inc. Her name is Shawn Punancy, and she has a fascinating career that I want to delve into today. [3:03] I also asked her to be on the show because she will have quite a presence at the RIMS ERM Conference 2025, which will be held on November 17th and 18th in Seattle, Washington. [3:14] On November 17th, at 11:45 a.m., she will be co-leading “Connections Count: Strategic Networking to Strengthen Risk Oversight.” On November 18th, at 9:00 a.m., she will co-lead “How Deep Should You Go?: Rightsizing Risk Assessment for Maximum Impact.” [3:33] In addition to learning about her fascinating career, I wanted to get a little preview of each of those sessions and learn a bit about her risk philosophy at Delta. Let's get to it! [3:44] Interview! Shawn Punancy, welcome to RIMScast! [3:53] Shawn Punancy is the ERM Senior Manager at Delta Air Lines, Inc. Shawn will be at the RIMS ERM Conference 2025, November 17th and 18th. Shawn has a fascinating career. [5:00] Shawn was an intelligence analyst at the U.S. DOD from 2011 to 2012, then moved to the CIA as a Senior Intelligence Analyst for seven years. [5:18] Shawn says it was great working at the CIA. She thinks there are very few places where you can work and have such broad awareness. Her year at the DOD was to prepare her to work at the CIA. [6:10] As an Analyst, Shawn worked in counter-terrorism, counter-narcotics, traditional political analysis, and leadership analysis. She did some targeting work, which is helpful for ERM. [6:27] After Shawn left the government, she worked briefly for a consulting firm in Atlanta, Georgia, doing business operating risk. She got word of a job in the Delta Corporate Safety and Security Division on the Intelligence and Risk Mitigation Team. [6:51] Shawn joined Delta, doing that for two years. She got to meet her Director, Eric Mai, whom she absolutely adores, and she's not just saying that because he may listen to this! Eric Mai introduced Shawn to the world of ERM. [7:07] Shawn started to see all the nexuses that existed between multiple different risks. Shawn says that working in corporate security on risk mitigation is like working at the DOD, but working in ERM is like working at the CIA. [7:42] Shawn was in high school on 9/11, and her mother was on a plane during the 9/11 attacks. Thankfully, she was not on a plane that was targeted on that terrible day. It left a lasting impression. [7:55] Shawn went on to study those types of events in International Affairs and Politics. That's how she got to her path in the government. Shawn is mission-driven and purposeful in her work. [8:42] Shawn applied to Delta when someone sent her a job posting. Shawn saw the posting and thought it looked like it was written for her. Shawn is thankful it worked out. [8:58] Shawn started as Program Manager for Intelligence and Risk Mitigation. She held that position for almost two years. In December of 2023, Shawn became Manager of ERM. The position did not exist before Shawn. ERM had been one person since 2019, when it was begun. [9:37] Eric Mai set up the ERM program. He realized that for it to continuously improve and grow, he needed another person. He went to bat for that role. Around the time it was posted, Eric came to Shawn and said that she might want to consider it, and he would love to have her apply. [9:57] Shawn is super grateful that Eric asked her. [10:13] Shawn says it is striking that ERM has played a small role in many companies. What if you don't know who that person is, or you're not engaging with that person? [10:53] Shawn has noticed that in several industries, the aviation industry included, everything is highly siloed. How does one ERM person get to everybody across the business? How do they make ERM relevant for the leadership and the board? [11:15] Something different could happen any day in the airline industry. Shawn says every day they get a notification from their Duty Director about what the day will look like. Some days, the system looks good: they're moving tens of thousands of people on several thousand flights. [11:33] Other days, there's a hurricane or something, or there is a strike somewhere that completely upends the day. It's a lively environment. [11:56] The American Airlines regional jet and helicopter crash in Washington, D.C. this year put a spotlight on Safety and Risk Managers to ensure they had the proper protocols in place and understood all the communication channels. They double-checked the protocols. [12:40] One thing Shawn loves about the airline industry is that safety is for everyone. There's no competition in safety. No one places blame. They come together to ensure that they are in the best position to continue to put safety first, not only for customers but also for all employees. [13:17] If Shawn had a mantra, it would be, You get further together than you do as an individual. She learned that from her time in Corporate Safety and Security and as an ERM professional. She could not do her job without relationships and connections across the company. [14:05] Shawn says Delta has a strong governance structure. The risk committee reports to the executive leadership team. ERM meets with the risk committee monthly to talk about what is coming up. ERM tracks that, so as risks build, they remember what was said months ago. [14:29] They prepare themselves for the known events of the next couple of months, such as an upcoming audit, an issue with plane manufacturers, or a suspected coming fleet delay. [14:53] ERM uses its governance structure to think through how to manage the risk, who is responsible, who is touched, what should be reported up to the leadership, and what can be managed at the business level. [15:07] Looking longer-term, ERM recently started talking directly to board members, asking for their perceptions about risk over the next three to five years. ERM also asks that question of the business leadership annually, to make sure management shares the same vision as the board. [15:38] ERM adds value by showing where those visions aligned, or if and when they diverged. Using that information helps inform the broader risk landscape. ERM uses that to engage the Strategy team with their annual goals and pillars; their Annual “Flight Plan.” [16:08] ERM shows the collected data on where risk lies to the Strategy Team and asks how it might affect the Flight Plan and the Five-Year Strategy. It's the role of ERM to highlight the risks they've identified through the forums they've engaged. [16:36] Shawn has two on her ERM team, including herself. Her team has strong relationships across Delta. That helps ERM to be a force multiplier. They lean on their colleagues to help stay aware, figure out the best direction to guide ERM efforts, and make an impact where possible. [17:24] Quick Break! RISKWORLD 2026 will be in Philadelphia, Pennsylvania, from May 3rd through the 6th. RIMS members can now lock in the 2025 rate for a full conference pass to RISKWORLD 2026 when you register by October 30th! [17:43] This also lets you enjoy earlier access to the RISKWORLD hotel block. Register by October 30th, and you will also be entered to win a $500 raffle! Do not miss out on this chance to plan and score some of these extra perks! [17:57] The members-only registration link is in this episode's show notes. If you are not yet a member, this is the time to join us! Visit RIMS.org/Membership and build your network with us here at RIMS! [18:09] Save the dates March 18th and 19th, 2026, for The RIMS Legislative Summit, which will be held in Washington, D.C. [18:17] Join us in Washington, D.C., for two days of Congressional Meetings, networking, and advocating on behalf of the risk management community. Visit RIMS.org/Advocacy for more information and updates and to register. [18:33] Let's return to our interview with Shawn Punancy of Delta Airlines! [19:12] In the heat of a crisis, Delta Airlines has a number of immediate or intermediate response teams that stand up. ERM is a part of those teams. They help inform the strategy for how Delta will respond. In the immediate aftermath, ERM is in listening mode. [19:25] ERM takes what they heard and goes on to support the strategic planning, moving forward. Business Continuity or Corporate Communications will handle the immediate feedback and response. [19:38] If it's likely to have a long-lasting impact on Delta, ERM will facilitate conversations among stakeholders across the enterprise to ensure that Delta has completely and cleanly exited the crisis and that they're on a good footing to avoid future crises of the same ilk. [20:05] One Final Break! As many of you know, the RIMS ERM Conference 2025 will be held on November 17th and 18th in Seattle, Washington. We recently had ERM Conference Keynote Speaker Dan Chuparkoff on the show. [20:23] He is back, just to deliver a quick message about what you can expect from his keynote on “AI and the Future of Risk.” Dan, welcome back to RIMScast! [20:34] Dan says, Greetings, RIMS members and the global risk community! I'm Dan Chuparkoff, AI expert and the CEO of Reinvention Labs. I'm delighted to be your opening keynote on November 17th, at the RIMS ERM Conference 2025 in Seattle, Washington. [20:49] Artificial Intelligence is fueling the next era of work, productivity, and innovation. There are challenges in navigating anything new. This is especially true for risk management, as enterprises adapt to shifting global policies, economic swings, and a new generation of talent. [21:07] We'll have a realistic discussion about the challenges of preparing for the future of AI. To learn more about my keynote, “AI and the Future of Risk Management,”  and how AI will impact Enterprise Risk Management for you, listen to my episode of RIMScast at RIMS.org/Dan. [21:26] Be sure to register for the RIMS ERM Conference 2025, in Seattle, Washington, on November 17th and 18th, by visiting the Events page on RIMS.org. I look forward to seeing you all there. [21:37] Justin thanks Dan and looks forward to seeing him again on November 17th and hearing all about the future of AI and risk management! [21:45] Let's Conclude Our Interview with One of the Presenters at the RIMS ERM Conference 2025, Shawn Punancy of Delta Airlines! [22:17] There are two opportunities to experience Shawn Punancy in person at the RIMS ERM Conference 2025, November 17th and 18th. She will be presenting with Lianne Appelt, the Head of Enterprise Risk Management at Salesforce: [22:47] Shawn says Lianne is the sweetest person she has ever met! Lianne is one of Justin's favorite people to work with on the Strategic Enterprise Risk Management Council. [23:24] On November 17th, at 11:45 a.m., Shawn and Lianne will present, “Connections Count: Strategic Networking to Strengthen Risk Oversight.” If you're a new risk professional or a rising star, and you want to get to the basics, this is the sort of session you attend. [24:05] Shawn gives the elevator pitch for the presentation. She says, if you understand anything about ERM, you understand that it's not something you can do alone. Having relationships across an enterprise is paramount to the success of any ERM program. [24:22] Figure out what opportunities exist to pursue those relationships. Annual or quarterly risk assessments are natural avenues for building relationships, but there are lots of others. Outside of formal structures, how can you engage people? [24:39] How can you use the data you've collected to drive conversations that may not otherwise exist? Those conversations inform you better and equip you better as an ERM professional as you get ready to present to your leadership team, audit committee, or board.  [25:42] Shawn has found that offering external information that may not otherwise be available to her stakeholders is a good way for her to go in and have a conversation.  [26:00] The information she offers is either something she's gotten from a vendor, or a risk source she has been tracking, or something ERM has done internally but hasn't publicized. She says, We have this piece of information we think is valuable to you. [26:20] Shawn finds that it's an incredible way to open doors, strengthen or start relationships, and use that to find a way to continue the conversation iteratively. It's been incredible for expanding who ERM talks to since Shawn has joined the team. [26:37] ERM already had a broad network, but looking for new opportunities has expanded it. [26:43] Shawn says Never let a good crisis or risk go to waste. ERM gets a daily bulletin of every news clip that mentions Delta. [27:00] ERM uses that as an opportunity to say, We've not engaged with you, but we saw this and it's something worth tracking at a more macro level on this other part of the spectrum. We'd love to talk to you about how the two pieces connect. [27:17] Some of that depends on company culture. Delta is one of those amazing places where you can email just about everybody and they will respond. That has been very helpful for Shawn. She knows that's not easily replicated everywhere. Shawn has also never met a stranger. [27:41] Understanding that ERM has value to add, whether it's relaying information or showing interconnections, there's a lot there, and people are usually responsive. [28:17] Talking to the board goes back to the relationships you have and the conversations you've had. If you're talking to the right people throughout the year, who have access to significant board member concerns, use that to help craft your story. [28:37] Shawn says pairing the insight you've gotten from those relationships with the data you have in your program helps drive a compelling narrative. [28:56] On November 18th, at 9:00 a.m., Shawn and Lianne will present an advanced-level session, “How Deep Should You Go?: Rightsizing Risk Assessments for Maximum Impact,” tailoring risk assessments to organizational maturity. [29:21] Shawn says it's a mistake for an ERM group not to understand what they have at their disposal in terms of data or stakeholders. Everything doesn't work for everybody. [29:28] You don't need a major, formalized 16-step assessment process when you're a new and burgeoning program. An older, more established program doesn't need something overly complex that doesn't match your company culture. [29:45] Shawn says she has been doing ERM for just shy of two years, so she's not the foremost expert in the room. She likes to rely on her historical experience of taking a bunch of data and talking to a lot of people, collecting intel, and figuring out what the story is. [30:02] Shawn is super passionate about this. With the 8,000 ways you can do a risk assessment, it's so important to consider some specific factors that will help you to have a stronger impact when you do the assessment. Shawn will save those for the presentation. [30:55] Shawn says she firmly believes the biggest opportunity for ERM professionals is to find and communicate that interconnected risk. We hear it everywhere. Justin points out that a paper on “Understanding Interconnected Risks” is in this episode's show notes. [31:13] Shawn thinks that's the biggest opportunity for ERM. Many teams have their risk evaluation silos. Having someone come in and show how A is connected to D, is connected to X, is the next step and the game-changer for a lot of teams. [31:38] Justin says, I'm looking forward to meeting you in person, and I'm so glad that you're going to be delivering the two sessions, Monday, November 17th, and Tuesday, November 18th! It was a pleasure to meet you! [32:08] Shawn is very thankful for this opportunity and super excited about talking about this content, partnering with Lianne, and meeting the broader RIMS community. [32;21] Special thanks again to Shawn Punancy of Delta Airlines for joining us here on RIMScast! Be sure to catch her presentations on November 17th and 18th at the RIMS ERM Conference 2025 in Seattle, Washington. [32:27] A link to the agenda is in this episode's show notes. Register today, we want to see you there! [32:43] Plug Time! You can sponsor a RIMScast episode for this, our weekly show, or a dedicated episode. Links to sponsored episodes are in the show notes. [33:11] RIMScast has a global audience of risk and insurance professionals, legal professionals, students, business leaders, C-Suite executives, and more. Let's collaborate and help you reach them! Contact pd@rims.org for more information. [33:28] Become a RIMS member and get access to the tools, thought leadership, and network you need to succeed. Visit RIMS.org/membership or email membershipdept@RIMS.org for more information. [33:45] Risk Knowledge is the RIMS searchable content library that provides relevant information for today's risk professionals. Materials include RIMS executive reports, survey findings, contributed articles, industry research, benchmarking data, and more. [34:01] For the best reporting on the profession of risk management, read Risk Management Magazine at RMMagazine.com. It is written and published by the best minds in risk management. [34:15] Justin Smulison is the Business Content Manager at RIMS. Please remember to subscribe to RIMScast on your favorite podcasting app. You can email us at Content@RIMS.org. [34:27] Practice good risk management, stay safe, and thank you again for your continuous support!   Links: RIMS ERM Conference 2025 — Nov. 17‒18 RIMS-CRO Certificate Program In Advanced Enterprise Risk Management | Jan‒March 2026 Cohort | Led by James Lam RISK PAC | RIMS Advocacy | RIMS Legislative Summit SAVE THE DATE — March 18‒19, 2026 RISKWORLD 2026 — Members-only early registration through Oct 30! RIMS-Certified Risk Management Professional (RIMS-CRMP) The Strategic and Enterprise Risk Center RIMS Diversity Equity Inclusion Council RIMS Risk Management magazine | Contribute RIMS Now RIMS Professional Report: “Understanding Interconnected Risks” Upcoming RIMS Webinars: RIMS.org/Webinars “Parametric Insurance: Providing Financial Certainty in Uncertain Times” | Oct. 30, 2025 | Sponsored by Swiss Re “Geopolitical Whiplash — Building Resilient Global Risk Programs in an Unstable World” | Nov. 6 | Sponsored by Hub   Upcoming RIMS-CRMP Prep Virtual Workshops: RIMS-CRMP Virtual Exam Prep — Oct. 29‒30, 2025 RIMS-CRMP-FED Exam Prep Virtual Workshop — November 11‒12 Full RIMS-CRMP Prep Course Schedule “Intro to ERM for Senior Leaders” | Nov. 4‒5 | Instructor: Elise Farnham “Fundamentals of Insurance” | Nov. 11‒12 | Instructor: Chris Hansen “Leveraging Data and Analytics for Continuous Risk Management (Part I)” | Dec 4. See the full calendar of RIMS Virtual Workshops RIMS-CRMP Prep Workshops   Related RIMScast Episodes about ERM: “AI and the Future of Risk with Dan Chuparkoff” (RIMS ERM Conference Keynote) “Tom Brandt on Growing Your Career and Organization with ERM” “James Lam on ERM, Strategy, and the Modern CRO” “ERM, Retail, and Risk with Jeff Strege” “Bigger Risks with the Texas State Office of Risk Management” | Sponsored By Hillwood “ERMotivation with Carrie Frandsen, RIMS-CRMP” “Live from the ERM Conference 2024 in Boston!” “Risk Quantification Through Value-Based Frameworks”   Sponsored RIMScast Episodes: “Cyberrisk: Preparing Beyond 2025” | Sponsored by Alliant (New!) “The New Reality of Risk Engineering: From Code Compliance to Resilience” | Sponsored by AXA XL “Change Management: AI's Role in Loss Control and Property Insurance” | Sponsored by Global Risk Consultants, a TÜV SÜD Company “Demystifying Multinational Fronting Insurance Programs” | Sponsored by Zurich “Understanding Third-Party Litigation Funding” | Sponsored by Zurich “What Risk Managers Can Learn From School Shootings” | Sponsored by Merrill Herzog “Simplifying the Challenges of OSHA Recordkeeping” | Sponsored by Medcor “Risk Management in a Changing World: A Deep Dive into AXA's 2024 Future Risks Report” | Sponsored by AXA XL “How Insurance Builds Resilience Against An Active Assailant Attack” | Sponsored by Merrill Herzog “Third-Party and Cyber Risk Management Tips” | Sponsored by Alliant   RIMS Publications, Content, and Links: RIMS Membership — Whether you are a new member or need to transition, be a part of the global risk management community! RIMS Virtual Workshops On-Demand Webinars RIMS-Certified Risk Management Professional (RIMS-CRMP) RISK PAC | RIMS Advocacy RIMS Strategic & Enterprise Risk Center RIMS-CRMP Stories — Featuring RIMS President Kristen Peed!   RIMS Events, Education, and Services: RIMS Risk Maturity Model®   Sponsor RIMScast: Contact sales@rims.org or pd@rims.org for more information.   Want to Learn More? Keep up with the podcast on RIMS.org, and listen on Spotify and Apple Podcasts.   Have a question or suggestion? Email: Content@rims.org.   Join the Conversation! Follow @RIMSorg on Facebook, Twitter, and LinkedIn.   About our guest: Shawn Punancy, Sr. Manager, Enterprise Risk Management of Delta Air Lines, Inc.   Production and engineering provided by Podfly.  

Andy and Brendan! went LIVE on YouTube for this Monday episode covering a fourth straight Bears win, Tommy Fleetwood's continued heater, and some breaking FedEx Fall news. "Football Minute" kicks things off following wins for the Bears and Browns and yet another loss for PJ's Jets. Andy then has PJ recap his time "inspiring the youths" at Syracuse University, regaling the next generation of media leaders with stories about inflatable colons and PGA of America karaoke parties. This episode transitions to golf through the online response to Brendan's Friday newsletter piece on reinstated amateurs. Wes Bryan was upset by a line and took to X to voice his displeasure. Speaking of YouTube golfers, it was announced mid-podcast that GoodGood will be the title sponsor of next year's FedEx Fall event in Austin, Texas. Will Blockie find his way into the field as a sponsor exemption? You'd have to think so! In current-year pro golf, Tommy Fleetwood won the DP World India Championship with his son, Frankie, in attendance. Andy and Brendan debate whether Tommy is becoming a superstar or if he's already there. Andy also notes Tommy's improved iron play as the main reason for his rise into the top tier of pro golf. The course in India was lined with so many trees that it forced many players, including Rory, to keep the driver in their lockers. Some golf media minds have wondered if trees are the solution to the distance problem in professional golf, but Andy isn't so sure they're making the right point. Brendan points out that if players like Rory are being paid appearance fees to grow the game, it may be worth having them hit a few bombs off the tee for the fans. The rest of this weekend in golf is then recapped, with PJ chiming in to celebrate B. Draddy ambassador Justin Leonard's win at the Dominion Energy Charity Classic on the Champions Tour. In news, the PGA Tour has a bunch of new C-Suite execs on staff as Brian Rolapp continues his takeover heading into next season, and the PIF may have a path back into pro golf with a potential DP World Tour partnership. Andy wraps up this episode with an impassioned rant about the Brewers loss in the NLCS and the rumors of Milwaukee slashing payroll for next year after such a successful season.

He is a leader looking to advance, but feels like he often struggles in meetings with more senior leadership. Host Muriel Wilkins coaches him through ways to approach these meetings differently and how to position himself to attain the higher level of leadership he wants.

In this episode of the Drop in CEO Podcast, Deb Coviello explores what it truly means to be a CEO, emphasizing that leadership is about value and impact, not just titles. Through personal stories and actionable advice, Deb encourages listeners to recognize their own gifts, shift their mindset, and take steps toward leaving a legacy in their organizations. Episode Highlights: 01:00 — Introduction: What does it mean to be a CEO? 01:39 — Personal story: Learning from failure and embracing outcomes 03:20 — The real value of leadership beyond titles 12:11 — Actionable steps: Vision, values, and your 30-60-90 day plan For more information about my services or if you just want to connect and have a chat, reach out at: https://dropinceo.com/contact/See omnystudio.com/listener for privacy information.

In today's episode, Bob ‘n Joyce welcome Steve Jaffe, author of The Layoff Journey: From Dismissal to Discovery, for a powerful conversation about turning job loss into personal growth. Steve shares lessons from his 22-year journey through multiple layoffs—how his early struggles gave way to resilience and insight over time. His book guides readers through the stages of grief that often follow a layoff and offers practical tools for navigating job searches and interviews with renewed confidence. Together, we explore how layoffs reveal the true values and culture of an organization—a theme we've revisited often (most recently in Episode 189, Letting Employees Go – Do It Right or Pay the Price). Come on in. Grab a snack. Let's talk about how to handle one of the toughest transitions in work and life—with honesty, compassion, and purpose. About Steve Jaffe Steve Jaffe brings 25 years of advertising and marketing expertise and deep experience with career transitions into his consulting practice. As the author of The Layoff Journey and a seasoned executive who worked on the iconic “What Happens in Vegas, Stays in Vegas” campaign, Steve offers unique insights into professional perseverance, rebuilding after sudden change, and authentic leadership. Connect with Steve:

On this episode of The Authority Company Podcast, Joe Pardavila sits down with Reverend Kevin T. Taylor, pastor, C-suite executive, and author of A Charge to Keep: Immutable Leadership Lessons from the C-Suite to the Pulpit. Reverend Taylor shares how lessons from the pulpit and the boardroom overlap, offering practical guidance for leaders navigating change, tough decisions, and the growing empathy deficit in today's world. He unpacks the importance of forgiveness and redemption, balancing faith-based values with real-world leadership challenges like layoffs, and why intentional diversity drives stronger outcomes. The conversation also highlights personal stories from his journey, including the $6,000 “miracle check” that saved a church from foreclosure, the realities of change resistance in academia and organizations, and the role of consistent character in both private and public life. Whether you're leading a business, a nonprofit, or a congregation, Reverend Taylor's timeless leadership lessons will help you lead with purpose, principle, and compassion.

Autumn is officially here! If you're anything like me, you're loving the changing leaves, cosier jumpers, and maybe even a new cardigan (thanks, Facebook recommendations). But aside from sweater weather, this season brings something else that's just as important for your business: the ideal time to get serious about your CRM. If you've ever found yourself wondering, “What's the BEST CRM system out there?”—you're not alone. I've had this question tossed my way every month for the past five years, and it's finally time for a real, practical answer. So, why is autumn the perfect time to tackle your CRM setup? Simple: December in the B2B world is slow. Corporate clients are winding down, so your best bet is to use that lull to choose, set up, and actually populate your CRM. Trust me, you want to enter the New Year with your sales process locked and loaded. Let's get clear: What is a CRM? Put plainly, a CRM (Customer Relationship Management system) helps you record every activity you do to build and nurture customer relationships—and then report on those activities. It's not just a glorified email list, it's not a marketing tool masquerading as a sales system, it's about tracking real sales moves and seeing what works (and what doesn't), so you can stop guessing and start growing. Who needs a CRM?  If you want repeatable, predictable, consistent sales—you do. If you're genuinely invested in refining your sales process—you do. But if you're dabbling, or not sure you want to run your business long-term? Save your time and money. Why do so many people avoid them?  The honest truth: CRMs require you to record and review data consistently. It's less fun than getting likes on social media, but infinitely more profitable. If you hate the idea of tracking your calls, deals, and targets then you're not harnessing the full money-making power of a CRM. The pros and cons (no sugarcoating): Pros: Relationship tracking, standardised customer experience, no missed invoices, faster deal cycles, instant troubleshooting and clear data for future opportunities. Cons: If you don't use it, it's a wasted expense. It requires effort to set up and maintain and yes, you're at the mercy of software updates and price changes. So… what's the BEST CRM? Here's the twist: There IS no universal best. The best CRM for you depends on your unique needs and sales process. Before signing up, ask yourself: Do I have a proven sales process to record and report on? How much am I willing to invest? What information do I need to record, and what other features do I want (email, SMS, etc.)? What kind of user interface will I actually enjoy using? Take those free trials. Book the demos. Be choosy! The right system will motivate you to take action and help you grow—not gather dust in your toolkit. And one final reminder: If you want live support and game-changing sales training for 2026, this is your LAST call for The C Suite ®. Doors close 31st October 2025 at 5pm UK, for good.  Once it's closed, it's closed. Don't miss out. Make autumn count—wrap yourself in a new business habit, not just a new cardigan. Key Quotes; Last Chance to Join The C Suite ® "I am most importantly super excited to run it one last ever time and to get to support our new participants and getting to support people who are re enrolling for life support to really make a change to their corporate sales process next year and see them skyrocket, streamline, expand and enjoy their B2B sales processes." 00:02:3900:03:06 Why Serious Business Owners Need a CRM: "Certainly everybody who wants to be a genuine business owner who is actually interested and invested in creating a sales process that works in monitoring existing sales processes so they can continue to work in troubleshooting sales processes effectively so that they can make them more efficient. Those people should have, use and rely on a CRM system, without a doubt." 00:13:3900:14:08 How to Choose the Best CRM System: "There are questions that you should be asking yourself before you choose a system, right? So any piece of software or most pieces of software that you'll see on the Internet, whether it's a CRM system or an email marketing system or, I don't know, any other platform that you want to use, all of them will give you free trials." 00:26:5300:27:13 Why a CRM is Useless Without a Proven Sales Process "It doesn't matter if your sales people are making money, if they don't know metrics, if they don't know their key performance indicators, if they don't know what activities are supposed to produce what type of results, there is no point having a CRM system that is all bells and whistles because at that point you're just recording any data and hoping that it gives you some insights." 00:31:4300:32:10   Key Resources Mentioned in this Episode:   Click here for the direct link to The C Suite ® 2026: https://smartleaderssell.thrivecart.com/the-c-suite-2026-live/   If you want to learn more about The Expert Services Directory, click here: http://bit.ly/4f3ch1I   If you've enjoyed listening to How to choose the best CRM system to sell your services to corporate clients check out these other episodes that may be of interest.   What are the best broadcast platforms to generate corporate clients https://bit.ly/SellingtoCorporate020 Why organising your sales activity is central to your success when selling to corporates https://podcasts.apple.com/gb/podcast/why-organising-your-sales-activity-is-integral-to-your/id1469526548?i=1000521680504   Converting Corporates is the B2B sales event of the year for service based entrepreneurs, if you want to join the waitlist for 2026 click the link https://smartleaderssell.vipmembervault.com/cc2026waitlist   If you would like to sign up for our weekly newsletter to stay in touch with the latest B2B sales tips and techniques click https://sellingtocorporate.com/newsletter/   Content Disclaimer The information contained above is provided for information purposes only. The contents of this article, video or audio are not intended to amount to advice and you should not rely on any of the contents of this article, video or audio. Professional advice should be obtained before taking or refraining from taking any action as a result of the contents of this article, video or audio. Jessica Lorimer disclaims all liability and responsibility arising from any reliance placed on any of the contents of this article, video or audio.  

Making great beer is one challenge; running a successful brewery is another. As today's industry faces tighter margins, shifting consumer trends, and economic uncertainty, many brewers find themselves taking on new roles as managers and executives.  Our panel today – moderated by Andy Crouch from Schilling's Oktoberfest - includes decision makers who have run brewhouses and have transitioned to running their businesses, folks who have worked for others and on their own, and have managed all parts of these operations.  They share lessons on leadership, strategy, and the business realities of brewing today.For more Drink Beer, Think Beer check out All About Beer.SponsorsDogfish Head Craft BreweryCalling all hop heads! Dogfish Head's 60 Minute IPA is a fantastically hoppy India Pale Ale that's beautifully balanced thanks to their unique continual hopping method. Delivering a pungent hop flavor that isn't crushingly bitter, 60 Minute is continually hopped throughout the boil for a full 60 minutes … starting to see where the name comes from?! Check out dogfish.com to learn more and to find some 60 Minute near you! Dogfish Head Craft Brewery, Milton, DE. Please drink responsibly.Stomp StickersStomp Stickers is a proud member of the Brewers Association that produces a wide variety of printed brewery products such as beerlabels, keg collars, coasters, beer boxes and much more. Stomp's website features an easy-to-use design tool, low quantity orders, fast turn times, and free domestic shipping. Visit StompStickers.com and use code FIRSTRUN for 15% off your first order.Host: Andy CrouchGuests:  Sean Lawson, Basil Lee, Roy Milner, Paul Sayler Sponsors: All About Beer, Stomp Stickers, Dogfish HeadTags: Pours, Business, Octoberfest, WorkPhoto:  Andy Crouch

What if the real reason you're not closing deals has nothing to do with your leads and everything to do with your process?In this episode, Sean Samson breaks down the myths around what makes someone great at sales, and why most people fail. Sean shares how he went from average to top 1% by mastering the process, not his ‘sales' personality. He reveals why decent leads don't matter if your close rate is broken, how to adjust pricing based on buyer beliefs, and the difference between sales and business development (hint: most people don't know it). Whether you're hiring your first sales rep or trying to close more deals yourself, Sean offers insights into creating scalable sales systems.Topics explored in this episode:(07:10) Understand the Game of Sales*Sean knew if he wanted to be a 1% top performer in his industry, he had to know sales. *First things first, you need to understand why people aren't buying from you. *You need consistency, and to have consistency, you need a process.(9:40) Create a People-First Company*Sales fall through because the customer didn't have enough information. *...and they had the wrong price! You can adjust your price to the needs of the customer. *You run a sales call to find out what your customer believes and to meet them there. (19:15) Decent Leads, Horrible Close Ratio*How are leads coming to you? *Why are they coming to you? *You need to track the customer journey through a CRM. (31:35) Business Development vs. Sales*What's the difference between business development and sales? Most don't know!*How do you get your sales guys to stay longer? *Most people fail at sales because they don't understand there's a structure and scalability factor to it. Thanks to Sean Samson for being on the show!Learn more about Sean here: https://www.seansamsontraining.com/Connect with Sean: https://www.linkedin.com/in/seansamsontraining/Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGallBill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today's episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts.Subscribe via Spotify:

Is Human Design a shortcut to finding your purpose and becoming your authentic self? Josh Trent welcomes Emma Dunwoody, Human Design Expert, to the Wellness + Wisdom Podcast, episode 776, to reveal how Human Design helps you break free from conditioning, trust your intuition, reconnect with the subtle energy guiding your purpose, and empower you to live in full alignment with who God designed you to be. Join The Decode Your Design Masterclass You don't need another strategy or another plan: you need the truth, a breakthrough, a moment where it all clicks, and you finally understand why success has felt so hard. And that breakthrough you've been looking for? It's not outside of you. It's in your Human Design. This masterclass will shift you from burnout to alignment, from doubt to deep self-trust, and from strategy addiction to inner authority, in under 90 minutes. Because when you stop fighting against who you are and start working with your design, everything changes. Join Emma's Masterclass Today + Get 20% off with Code "JOSH20" In This Episode, Emma Dunwoody Uncovers: [01:10] Use Human Design to Become More Authentic Why Human Design serves as a permission slip to be ourselves. How Human Design bypasses the mind that tells us who we think we are. The role of neutrinos in imprinting ourselves in the moment. Why Emma used to be skeptical of Human Design. How Human Design was invented. Resources: Emma Dunwoody Human Design Made Simple by Emma Dunwoody Decode Your Design Masterclass - 20% off with Code "JOSH20" [07:50] How to Integrate What You've Learned Why transformation is not easy. How Emma's healing her childhood trauma with the help of Human Design. Why we need to integrate the information we learn about ourselves in order to transform our lives. [12:35] How to Find Your Purpose How a chart has more than 2 billion expressions. Why we don't have to change anything based on our chart reading. How Emma's son's energy helped her improve her mental health. Why our purpose is to be ourselves. [17:20] Human Design + Plant Medicine How Josh and Emma's Human Design revealed their design is to go through difficult challenges. Why manifesting generators can be seen as too much by others. What is a personal Human Design profile. The gift of gate 64. [26:10] What's Blocking Your Transformation Why only our ego can stop our transformation. How Human Design and Gene Keys show us our shadows. Why Emma never wanted to stick to one career path. How we can turn our shadows into indicators. [30:20] Learn to Listen to The Subtle Energies Why we're meant to become our own guide. How it's become very difficult to differentiate between right and wrong. Why some people are not designed to make quick decisions. How we're disconnected from the subtle energies and signals of our bodies. Why Emma can't use muscle testing on herself. [37:20] How to Trust Yourself Why we need to rise above the male and female archetypes. How Human Design taught Emma to trust herself. Why she didn't realize she was talking to God until she was in her 30s. How she struggled to find one thing to focus on. [41:40] The 5 Human Design Archetypes How we only need to understand the surface information about ourselves. Why manifestors are not designed to finish what they've started. How generators are here to build a new world. The role of manifesting generators. Why projectors are the guides that make others better. How only 1% of the population is reflectors. [49:30] The Purpose of Human Design Where the Human Design truly came from. How we're entering the gate of intimacy and abundance. Why the purpose and meaning of intimacy have been changing. How Human Design can help us evolve. [53:20] Heal Your Trauma with Human Design The issue with genetic determinism. How each Gene Key is associated with a part of the body, which is translated as "gates" in Human Design. What it was like for Emma to grow up with parents who were alcoholic and anorectic. How Human Design can help us start healing our trauma. The difference between Gene Keys and Human Design gates. Why Emma used to live in the masculine role. [01:01:50] Human Design Helps Raise Empowered Children The importance of raising our children according to their Human Design. How we're conditioned and taught to change ourselves. Why we're too attached to right and wrong. [01:07:00] Evolution of Humanity Why Emma's mission is to make Human Design mainstream. How we're moving from thinking doers to feeling be-ers. Why getting into our body is the most important thing we can do right now. How indigenous Australians pass down their knowledge through stories. What Emma does to empower her son. [01:13:50] Alignment Creates Flow Why projectors can have a bad reputation. How successful people are in alignment with who they truly are. What helped Emma to finish writing her book. How the process of writing and publishing her book was in alignment with her design. Leave Wellness + Wisdom a Review on Apple Podcasts All Resources From This Episode Emma Dunwoody Human Design Made Simple by Emma Dunwoody Decode Your Design Masterclass - 20% off with Code "JOSH20" Power Quotes From Emma Dunwoody "Human design bypasses the mind. It goes straight to the energetic blueprint that's coded in your DNA. This energetic blueprint happened at your birth, as subatomic particles moved through your body and imprinted your DNA. It's the map that's going to lead you back to the most authentic version of you." — Emma Dunwoody "We think we know who we're meant to be and what we're meant to do and we really don't. We can't see that big picture. When you start living more in alignment with your Human Design, you learn to tap into the body, and you're constantly told in every moment what is right for you and what isn't." — Emma Dunwoody "Our purpose is bigger than the job that we do. Our purpose is our energy. Our greatest purpose is just to be our most authentic self, because then we are fulfilling the puzzle piece we need to fulfill to move to this new world." — Emma Dunwoody

In this episode of REACH, we're joined by Kris Cordle Goodsall, Founder and CEO of Devenu Collaborations. Throughout her career, Kris has supported some of Silicon Valley's most influential leaders, including Ev Williams at Twitter and Stewart Butterfield at Slack, guiding them through the evolution from product creator to company leader. At Slack, she played a key role in scaling the company globally and later served as Chief of Staff, leading through its direct listing and $27.7 billion acquisition by Salesforce. Drawing on those experiences, Kris now coaches founders and CEOs of growth-stage companies, helping them strengthen leadership teams, uncover blind spots, and scale with intention. Kris shares what she learned observing leadership up close, how those lessons shape her coaching today, and why avoiding burnout and setting boundaries are essential for both executives and their teams. She also reflects on her own journey from Executive Assistant, to a sabbatical in France, to Chief of Staff, and now executive coach, revealing how each chapter taught her to redefine success and leadership along the way.

Listen as executive coach Muriel Wilkins joins Amy Gallo and Amy Bernstein on Women at Work to describe what she's learned about what holds leaders at all levels back, how to identify those blockers, and how to move forward.

Today Mike, Scott and Rikki are having some fun looking at what we think Disney is doing well right now when it comes to the theme parks and what they need to work on as well! Where would we buy stock and where would we sell, sell, sell! From attractions to parties to C-Suite "speak", to marketing campaigns, we have some fun discussions on today's show! Please share your thoughts over on the Discord channel at www.beourguestpodcast.com/clubhouse. We hope you enjoy today's podcast!  Please visit our website at www.beourguestpodcast.com.  Thank you so much for your support of our podcast! Become a Patron of the show at www.Patreon.com/BeOurGuestPodcast. Also, please follow the show on Twitter @BeOurGuestMike and on Facebook at www.facebook.com/beourguestpodcast.   Thanks to our friends at The Magic For Less Travel for sponsoring today's podcast!