Herzog Podcast

Stacy Walden recounts a boom truck incident and safe outcome.

Kevin Merlo describes understanding the customer's needs and priorities. 

This episode's guests are Doug Borne, GM at TRE; Scott Walker, Deputy Project Manager at Silverline; Jim Hanlon, President of Herzog Technologies; Butch Koch, Director of Signal Maintenance; and Todd Glover, Director of Rail Systems Construction.

This episode features Jerry Scott, SVP of Operations; Ryan Crawford, VP of Ballast Operations and Railcar Leasing; and Alex McClain, VP of marketing (Freight).

This episodes guests are Chris Blewett and Rayanne Robertson. Chris is the Assistant Vice President for Special Projects. RayAnne is the Proposal Manager at HTSI.

This episode's guests are David Lucas, Mike Chavez, and Andy Ahumada, all from Metrolink. 

This episode's guests are Travis Rollings, Vice President of System Services, and Jim Hanlon, President of Herzog Technologies. 

General Manager of TRE Tod Byrd Sr. and TRE Operations Manager Sran Sriyaranya join the podcast for the first time with David Trichel.

Support Operations Manager Audrey Wiegref joins David Trichel to discuss how her and the support staff apply the standard Power of the Team.

David Trichel sits down with Safety Director Brian Hadley to discuss in detail how the safety standards keep employees out of harm's way.

Herzog CEO Brad Lager sits down with Focus 3 CEO Tim Kight to review Year One of Herzog's Journey to Excellence.

Trent Newton, Safety Director of National Construction, and Chris Comer, Director of Safety Coordination discuss and clarify the behaviors, strategies and objectives that activate our belief in Safety Without Compromise.

Deron Haptonstall joins Ben Christian and David Trichel to discuss his efforts and what's working to communicate the culture to employees, subcontractors, and customers.

Three leaders from Albuquerque, NM—Kevin Merlo, Chris Blewett, and Jacob Van Malden—discuss using the R Factor to navigate some incredibly difficult situations over the past couple of years. 

Mickey Tomlin, Nicole English, Scott Walker, and Kacey Layman discuss how they've been using the Culture Playbook with their team and partners. 

Glen Dargy and Jim Hanlon from Herzog Technologies talk about how they use the Culture Playbook to lead more effectively.

DJ Stillwell, Ben Christian, and David Trichel talk about finding ways to improve in both his professional and personal life. 

Brad Lager, Tim Kight, Ben Christian, and David Trichel review the first few months of training across the organization.

Ryan Van Meter and Shanda Durbin discuss how the Culture Playbook permeates through and beyond the organization.

Max Lafferty and Ben Christian discuss the impact of consistent application of E+R=O in both their professional and personal lives.

Scott Norman and Ryan Van Meter discuss managing their response with the outcome in mind. 

Tim Kight has a conversation with Jeff Davison and Eric Bruder about the culture Bill Herzog created and the legacy he left behind.

Brad Lager and Tim Kight discuss the fourth and final belief of Herzog's Culture Playbook—Pursuit of Excellence. The behaviors driven by that belief are 1) Be relentless. Have a "get better mindset." 2) Provide solutions, not excuses. Find a way 3) Embrace change—Innovate and execute. The outcome is we deliver an elite results

Brad Lager and Tim Kight discuss the third belief of Herzog's Culture Playbook—Passion for the Customer. The behaviors driven by that belief are 1) Understand the customer's needs and priorities. 2) Serve the customer or support someone who does. 3) Take responsibility for what you do and how it impacts the customer. The outcome is we deliver an exceptional customer experience.

Brad and Tim discus the second belief, Power of the Team, and what that means at Herzog. If every person acts in alignment with the behavior standards—Bring the best version of you every day; Invest the time to listen and communicate; Ask for help, give help—we make each other better. 

Brad and Tim discuss the first belief of Herzog's Culture Playbook—Safety Without Compromise—and the behaviors driven by that belief: Own your 20 Square Feet; Know the work, no shortcuts, no exceptions; If you see something, say something.

Chairman and CEO Brad Lager introduces Herzog's Culture Playbook. Joining him is Tim Kight, founder and CEO of Focus 3, who worked with Brad and the senior leadership team to identify and clarify the cultural standards at Herzog.