Podcasts about Soft skills

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Best podcasts about Soft skills

Show all podcasts related to soft skills

Latest podcast episodes about Soft skills

The Sticky From The Inside Podcast
Curiosity Is Not a Soft Skill: Why Great Leaders Ask Better Questions

The Sticky From The Inside Podcast

Play Episode Listen Later Jan 29, 2026 45:25 Transcription Available


We all start life curious. Asking questions. Exploring. Wondering why. Yet somewhere along the way — especially at work — curiosity can begin to fade. Not because we stop caring, but because we're rewarded for certainty, speed, and having the answers. In this episode of Sticky From The Inside, Andy Goram is joined by leadership strategist, researcher, and TEDx speaker Dr Debra Clary to explore why curiosity isn't a “nice-to-have”, it's a leadership superpower. Drawing on decades of experience inside global organisations like Frito-Lay, Coca-Cola, Jack Daniel's, and Humana, Debra shares why curiosity can be learned, measured, and deliberately strengthened. Together, they unpack how curiosity drives performance, engagement, trust, and better decision-making — and why leaders who stop asking questions often unintentionally shut others down. They also explore Debra's research-backed Curiosity Curve, the four drivers of optimal curiosity, and why curiosity matters even more in a fast-moving, AI-driven world. If you care about building teams where people feel seen, heard, and able to contribute, this conversation will change how you think about leadership. ----more---- Key Takeaways Curiosity is learned, not innate. Debra's research shows curiosity can be developed, measured, and strengthened at every level. Certainty kills contribution. When leaders prioritise speed and answers over questions, they unintentionally shut people down. Great leaders play the long game. Asking questions builds confidence, capability, and future leaders — not just short-term efficiency. Curiosity is a human advantage in the AI age. AI delivers answers; humans still need to ask the right questions and apply discernment. ----more---- Key Moments The key moments in this episode are: 01:11 – Why curiosity is natural — and why it matters at work 07:57 – “Can curiosity be learned?” The question that changed everything 10:54 – What an Italian train journey taught Debra about certainty 13:36 – “Curiosity killed the cat” — the part we all missed 17:41 – Why disengaged employees feel unseen and unheard 26:15 – The Curiosity Curve explained 34:30 – Why senior leaders score higher on curiosity 38:51 – Curiosity, AI, and discernment 42:49 – Debra's 3 Sticky Notes for curious leadership ----more---- Join The Conversation Find Andy Goram on LinkedIn here Listen to the Podcast on YouTube here Follow the Podcast on Instagram here Follow the Podcast on Twitter here Follow the Podcast on Facebook here Check out the Bizjuicer website here Get a free consultation with Andy here Check out the Bizjuicer blog here Download the podcast here ----more---- Useful Links Follow Dr Debra Clary on LinkedIn here Follow Dr Debra Clary on Facebook here Follow Dr Debra Clary on YouTube here Find the Dr Debra Clary's website here Find The Curiosity Curve here ----more---- Full Episode Transcript Get the full transcript of the episode here

The Tech Humanist Show
Soft Skills, Hard Truths with Dr. Bushra Khan

The Tech Humanist Show

Play Episode Listen Later Jan 29, 2026 41:09


What if the “soft skills” we often overlook are actually the most strategic—and essential—in the age of AI? In this episode, leadership expert Dr. Bushra Khan and host Kate O’Neill explore the power and business impact of emotional intelligence, challenging outdated leadership myths and redefining what skills matter most for future-ready teams. Topics Covered: Why “soft skills” should be called “strategic skills” Emotional intelligence as a leadership framework Evidence-based emotional intelligence in organizations Critical thinking, persuasion, and influence for tech leaders Challenging the myth of micromanagement Culture's impact on leadership assumptions Candor vs. bluntness in high-stakes communication Balancing bravery and kindness in decision making Practical approaches to EI skill-building in companies Finding hope and optimism in leadership Connect with: Dr. Bushra KhanLinkedinWebsite Episode Chapters: 00:00:05 – Welcome & redefining soft skills 00:00:37 – Emotional intelligence as leadership 00:01:20 – Reframing skills for a tech-driven world 00:01:55 – Why “soft” is inadequate and damaging 00:02:49 – Strategic skills vs. technical expertise 00:04:33 – Critical thinking & real-life practice 00:05:43 – Evidence-based EI: Research & impact 00:06:05 – Describing great leaders (EI in action) 00:08:47 – EQ vs. IQ & technical skills 00:11:06 – The emotional intelligence framework 00:12:34 – Making EI accessible in everyday life 00:13:24 – The myth of micromanagement 00:15:46 – Coaching, mentoring, and trust 00:17:13 – Cross-context skills: work, life, community 00:17:43 – Leadership mental models across cultures 00:18:35 – Cultural differences in trust and hierarchy 00:22:23 – Candor, clarity, and high-stakes communication 00:23:14 – Building trust for high-pressure moments 00:26:33 – Balancing bravery and kindness 00:29:29 – EI is not just being nice—using frameworks 00:31:34 – Practical “how” for applying EI 00:32:07 – Why companies should invest in human skills 00:32:41 – Making skills training bite-sized and evidence-based 00:35:44 – Key takeaways & actionable advice 00:36:23 – Finding hope and optimism in leadership 00:39:53 – Gratitude and closing remarks

LTC University Podcast
The Goal of Communication with Colin Stevens

LTC University Podcast

Play Episode Listen Later Jan 27, 2026 34:00


In this Your Health University episode, Jamie sits down with Colin Stevens, Director of Engagement at Your Health, for a practical and honest conversation about communication—what it is, why it breaks down, and how leaders can immediately improve it. Colin reframes communication as understanding, not just delivery, explains why tone is the packaging that determines whether a message gets opened, and explores how ego blocks empathy in moments of conflict. The episode ends with a simple, powerful challenge: if you want to elevate your career and relationships, start by becoming a better listener. www.YourHealth.Org

Communicast: A Communication Skills Podcast
The Art and Science of Effective Communication

Communicast: A Communication Skills Podcast

Play Episode Listen Later Jan 27, 2026 27:10


Today, I'm joined by Camille Fetter—founder and CEO of Talentfoot Executive Search. With more than 20 years of experience evaluating top-tier talent, Camille has developed a deep understanding of what makes great leaders stand out—and communication is right at the center of it.In this episode, Camille shares the communication traits that define A-players, why listening is the foundation of leadership, and how strategic silence can elevate your executive presence. She also opens up about how operating as her authentic self—not two versions of herself—transformed both her career and her impact. We explore how leadership mirrors parenting, why storytelling drives influence, and how asking better questions creates alignment and action.Camille brings a rare mix of warmth, wisdom, and business acumen to the conversation—and I know you're going to take away some practical strategies you can apply right away.Let's dive in.Additional Resources:► Follow Communispond on LinkedIn for more communication skills tips: https://www.linkedin.com/company/communispond► Connect with Scott D'Amico on LinkedIn: https://www.linkedin.com/in/scottdamico/► Connect with Camille: https://www.linkedin.com/in/digitalmarketingrecruiter1/► Subscribe to Communicast: https://communicast.simplecast.com/► Learn more about Communispond: https://www.communispond.com

Culture Building like a PRO
183: #BossToLeader | Instead of Babysitting Your Team, Do This!

Culture Building like a PRO

Play Episode Listen Later Jan 27, 2026 14:25 Transcription Available


Most entrepreneurs were trained to be great at their craft… but not trained to lead people. This series is here to bridge that gap!The #BossToLeader series is designed to help you shift from the overwhelmed, doing-everything-yourself boss… to a confident leader who knows how to delegate, create accountability, empower your team & lead with vision instead of stress.In each episode, you'll get practical tools, strategies & honest insight into the real-life obstacles entrepreneurs face like trusting your team, letting go of control & showing up as the leader your business actually needs.So, if you're ready to stop surviving in your business and start leading with clarity and confidence, this series is for you.In this episode, I'm sharing how you can get results from your team without babysitting them!    Need one-on-one help with navigating being a new leader? Schedule your complimentary clarity call with me here!  www.baproinc.com/ep183       Apply to join the New Leader, BIG IMPACT Coaching Program to level up your leadership & build an engaging team... even if the culture is toxic & without management's support! https://baproinc.com/newleaderbigimpact   Questions about this episode? Topic suggestions for future episodes? Send them to culture@businessadvocatespro.com  Let's chat about this episode on “X”: @BAPROINC or IG: @CultureBuildingPRO  The Culture Building like a PRO Podcast: Simple ways to transform your company culture... Today!| Company Culture | Culture Building | Organizational Culture | Employee Engagement | New Leaders | Effective Leadership | Servant Leadership |baproinc.com

Femme et Ambitieuse : réussir carrière et vie personnelle
Aider ses enfants à se préparer au monde de demain en utilisant ses compétences de femme leader, avec Solenne Bocquillon - le Goaziou

Femme et Ambitieuse : réussir carrière et vie personnelle

Play Episode Listen Later Jan 27, 2026 33:38


Comment aider ses enfants à grandir avec confiance, autonomie et esprit critique dans un monde en mutation permanente, tout en tenant son rôle de femme leader ? Dans cet épisode, Jenny Chammas reçoit Solenne Bocquillon - le Goaziou, fondatrice de Soft Kids, experte des soft skills, pour une conversation à la croisée de la parentalité, du leadership et des grands défis du XXIᵉ siècle.Vous découvrez comment vos compétences professionnelles - confiance en soi, assertivité, sens de la coopération, gestion des émotions - sont aussi les clés d'une parentalité consciente, équilibrée et porteuse.Dans cet épisode :Vous identifiez les soft skills essentielles à transmettre à vos enfants pour les aider à naviguer dans un monde incertain, numérique, et rapide ;Vous explorez comment vos compétences de leader peuvent enrichir votre posture de parent (et vice versa) ;Vous comprenez pourquoi la qualité du lien prévaut sur la quantité de temps passé ensemble ;Vous obtenez des conseils concrets sur les écrans, l'IA, la charge mentale, et comment responsabiliser vos enfants sans culpabilité ;Vous repartez avec une vision plus fluide entre votre rôle de leader et votre rôle de parent : même posture, autres contextes.Un épisode qui réconcilie ambition professionnelle et parentalité, pour toutes celles qui souhaitent aider leurs enfants en transmettant ce qu'elles construisent chaque jour dans leur propre parcours de femme et de leader.Pour bénéficier de la formation "Être parents au 21e siècle", cliquez ici.Vous pouvez suivre Solenne Bocquillon - le Goaziou ici sur Linkedin.***Rejoignez la newsletter Sensées : elle vous donne accès à un concentré de coaching et d'inspiration. Inscrivez-vous gratuitement en cliquant ici. Tout comme sur le podcast Sensées, on y parle de leadership, d'ambition, de confiance en soi, de motivation, de carrière, d'outils de développement personnel, de management, de prise de poste, de prise de parole, et. : bref, de tout ce qui concerne le quotidien des femmes ambitieuses.**Notre guide "10 leviers essentiels pour les décideuses" est un véritable concentré d'outils de coaching et de mentoring, les mêmes que nous utilisons dans le programme Sensées. Il est conçu pour toutes les directrices, dirigeantes et entrepreneures qui sont fatiguées de porter seules les responsabilités. Si vous avez l'impression que votre quotidien vous échappe petit à petit, ce guide est fait pour vous. Cliquez ici pour obtenir votre exemplaire offert !*Vous représentez une entreprise et souhaitez développer le leadership de vos talents féminins ? : cliquez ici.Hébergé par Audiomeans. Visitez audiomeans.fr/politique-de-confidentialite pour plus d'informations.

Vacation Rental Success
VRS647 - The Missing Piece in STR Training: Why Soft Skills Matter More Than Ever - with Ali Cammelletti

Vacation Rental Success

Play Episode Listen Later Jan 21, 2026 53:41


In this episode, Heather sits down with returning guest Ali Cammelletti, a hospitality consultant, speaker, and the founder of Spark Your Mindset. With more than 30 years of experience in hospitality, Ali brings powerful insights into how soft skills - like empathy, emotional intelligence, and communication - can make or break a vacation rental business. While software training and hard skills often dominate onboarding and development, Ali makes the case for why soft skills are just as essential across every role in a short-term rental company - from the cleaners to the C-suite. Whether you're leading a remote team, onboarding new hires, or managing a growing portfolio, you'll walk away from this episode with a deeper understanding of where emotional intelligence fits in, how to recognize soft skill gaps, and practical ways to start coaching your team - even if you've never thought of yourself as a coach.  ________________________________________________________________________________________________________

Culture Building like a PRO
182: #BossToLeader | How to Stop Doing It All By Yourself

Culture Building like a PRO

Play Episode Listen Later Jan 20, 2026 17:24 Transcription Available


Most entrepreneurs were trained to be great at their craft… but not trained to lead people. This series is here to bridge that gap!The #BossToLeader series is designed to help you shift from the overwhelmed, doing-everything-yourself boss… to a confident leader who knows how to delegate, create accountability, empower your team & lead with vision instead of stress.In each episode, you'll get practical tools, strategies & honest insight into the real-life obstacles entrepreneurs face like trusting your team, letting go of control & showing up as the leader your business actually needs. So, if you're ready to stop surviving in your business and start leading with clarity and confidence, this series is for you.In this episode, I'm sharing actionable steps on how you can finally stop doing it all by yourself!    Need one-on-one help with navigating being a new leader? Schedule your complimentary clarity call with me here!  www.baproinc.com/ep182       Apply to join the New Leader, BIG IMPACT Coaching Program to level up your leadership & build an engaging team... even if the culture is toxic & without management's support!https://baproinc.com/newleaderbigimpact   Questions about this episode? Topic suggestions for future episodes? Send them to culture@businessadvocatespro.com  Let's chat about this episode on “X”: @BAPROINC or IG: @CultureBuildingPRO  The Culture Building like a PRO Podcast: Simple ways to transform your company culture... Today!| Company Culture | Culture Building | Organizational Culture | Employee Engagement | New Leaders | Effective Leadership | Servant Leadership |baproinc.com

The Prison Officer Podcast
119: Best of The Prison Officer - Interview w/Mark Schrieber - Missouri's Prison Legacy

The Prison Officer Podcast

Play Episode Listen Later Jan 19, 2026 88:58 Transcription Available


This is a "Best of" from January 16, 2023, Episode 24 in remembrance of Mark Schieber, who passed away on November 17, 2025.  We sit with former MSP assistant warden and historian Mark Schreiber to trace Missouri corrections from segregated tiers and whistle calls to cameras, structured movement, and a museum that fights tornadoes and time. Stories of investigations, integration, inmate culture, and saving archives reveal how people, not just buildings, define the work.• starting at MSP in 1968, early mentorship and undercover work• major cases, investigations and use of force evolution• pay, professionalism and building maximum-security capacity• integrating a segregated prison and managing factions• “colonist” inmates, reentry fears and modern life gaps• cameras as deterrence, logistics during riots and moves• preserving history: ledgers, photos and museum plans• EF3 tornado damage, tours recovery and future headquarters• inmate art, tools like line sticks and Oregon boots• new book Forgotten Shadows and why people matter mostHere is Mark's Obituary: https://www.legacy.com/us/obituaries/name/mark-schreiber-obituary?id=60095560Shanks to Shakers: Reflections of the Missouri State PenitentiarySomewhere in Time (170 Years of Missouri Corrections)Send us a text Support the showAlso, check out Michael's newest book - POWER SKILLS: Emotional Intelligence and Soft Skills for Correctional Officers, First Responders, and Beyond https://amzn.to/4mBeog5 See Michael's newest Children's Books here: www.CantrellWrites.com Support the show ======================= Contact me: mike@theprisonofficer.com Buy Me a Cup of Coffee https://www.buymeacoffee.com/mikeml Keys to Your New Career: Information and Guidance to Get Hired and Be Successful as a Correctional or Detention Officer https://amzn.to/4g0mSLw Finding Your Purpose: Crafting a Personal Vision Statement to Guide Your Life and Career https://amzn.to/3HV4dUG Take care of each other and Be Safe behind those walls and fences! #prisonofficerpodcast #leadership #podcast @theprisonofficerpodcast Contact us: mike@theprisonofficer.comFacebook: https://www.facebook.com/ThePrisonOfficerTake care of each other and Be Safe behind those walls and fences!

The Amanda Ferguson Show
How to Be Feminine and Dangerously Confident

The Amanda Ferguson Show

Play Episode Listen Later Jan 15, 2026 9:45


Enroll here: https://www.softenedexperience.com/Soft isn't passive. It's grounded, discerning, and deeply confident. It doesn't chase attention - it carries presence. And when identity is anchored, confidence becomes effortless.If this message resonates with you, you're invited into the The Softened Experience.  

Master The NEC Podcast
Master The NEC | Episode 53 | Do Your Service Techs have Soft Skills?

Master The NEC Podcast

Play Episode Listen Later Jan 15, 2026 37:39 Transcription Available


This episode is powerful because it focuses on the importance of soft skills, such as communication and conflict mitigation, that all service employees need to be trained to understand the importance of Soft Skills in the Trades. The company's reputation can be destroyed by one bad service call. The results of poor people skills can undo thousands of hours, if not years of hard work, when it could have all be avoided with some soft skills training.Listen as Paul Abernathy, CEO and Founder of Electrical Code Academy, Inc., the leading electrical educator in the country, discusses electrical code, electrical trade, and electrical business-related topics to help electricians maximize their knowledge and industry investment.If you are looking to learn more about the National Electrical Code, for electrical exam preparation, or to better your knowledge of the NEC, then visit https://fasttraxsystem.com for all the electrical code training you will ever need by the leading electrical educator in the country with the best NEC learning program on the planet.Become a supporter of this podcast: https://www.spreaker.com/podcast/master-the-nec-podcast--1083733/support.Struggling with the National Electrical Code? Discover the real difference at Electrical Code Academy, Inc.—where you'll learn from the nation's most down-to-earth NEC expert who genuinely cares about your success. No fluff. No gimmicks. Just the best NEC training you'll actually remember.Visit https://FastTraxSystem.com to learn more.

Let's Talk About It with Lori Streator
5 Soft Skills That Build Confidence, Emotional Intelligence, and Leadership Skills

Let's Talk About It with Lori Streator

Play Episode Listen Later Jan 15, 2026 18:11


Confidence isn't about having it all together - it's about practicing soft skills consistently. In this episode, I'm giving you five people skills that shape how confident, capable, and respected you feel in both your personal and professional life. These aren't technical skills, they're emotional intelligence habits that can help you stay calm, communicate clearly, and lead better. If you've ever felt overwhelmed, unsure of yourself, or anxious in conversations or leadership moments, this episode gives you practical tools you can start using immediately. In this episode, you'll learn: Why clear, direct communication builds confidence How to regulate your nervous system during stress instead of reacting emotionally Why calm is one of the most powerful leadership traits There are simple phrases, mindset shifts, and communication techniques that you can practice to feel more grounded, respected, and capable.   FOLLOW host: @loristreator my therapy practice: @solairetherapy   Support the podcast with these 2 things: Share it with one friend who needs to hear this Leave a 5-star review and tell me your biggest aha-moment from today Your support helps more women find their way here.

You are a Lawyer Podcast
Soft Skills Every Lawyer Needs

You are a Lawyer Podcast

Play Episode Listen Later Jan 15, 2026 27:00


David Sclar is a technology lawyer and the author of Workplace Strategies for Technology Lawyers. In this episode, David explains why soft skills are essential for modern legal careers, how he found his place in law after early uncertainty, and what lawyers can do to build careers that align with how they actually work.Lawyer Side HustlesDavid's book grew out of real-world experience rather than personal branding. While working at a startup, he began documenting lessons learned from chaos, growth, and leadership. Over time, those notes became a concise resource designed to help lawyers work better with clients and colleagues.“I wanted to make this book as efficient as possible in giving people practical, useful information,” David Sclar expresses in Episode 227 of You Are a Lawyer.In addition to writing, David spends time mentoring and advising early-career lawyers. His work outside traditional legal practice focuses on helping others navigate uncertainty, find mentorship, and build careers that feel sustainable rather than performative.This episode is produced by Skip the Boring Stuff, a podcast strategy company for business owners and creatives.

ELECTRICIAN LIVE- PODCAST
Master The NEC | Episode 53 | Do Your Service Techs have Soft Skills?

ELECTRICIAN LIVE- PODCAST

Play Episode Listen Later Jan 15, 2026 37:39 Transcription Available


This episode is powerful because it focuses on the importance of soft skills, such as communication and conflict mitigation, that all service employees need to be trained to understand the importance of Soft Skills in the Trades. The company's reputation can be destroyed by one bad service call. The results of poor people skills can undo thousands of hours, if not years of hard work, when it could have all be avoided with some soft skills training.Listen as Paul Abernathy, CEO and Founder of Electrical Code Academy, Inc., the leading electrical educator in the country, discusses electrical code, electrical trade, and electrical business-related topics to help electricians maximize their knowledge and industry investment.If you are looking to learn more about the National Electrical Code, for electrical exam preparation, or to better your knowledge of the NEC, then visit https://fasttraxsystem.com for all the electrical code training you will ever need by the leading electrical educator in the country with the best NEC learning program on the planet.Become a supporter of this podcast: https://www.spreaker.com/podcast/electrify-electrician-podcast--4131858/support.

Ask Paul | National Electrical Code
Master The NEC | Episode 53 | Do Your Service Techs have Soft Skills?

Ask Paul | National Electrical Code

Play Episode Listen Later Jan 15, 2026 37:39 Transcription Available


This episode is powerful because it focuses on the importance of soft skills, such as communication and conflict mitigation, that all service employees need to be trained to understand the importance of Soft Skills in the Trades. The company's reputation can be destroyed by one bad service call. The results of poor people skills can undo thousands of hours, if not years of hard work, when it could have all be avoided with some soft skills training.Listen as Paul Abernathy, CEO and Founder of Electrical Code Academy, Inc., the leading electrical educator in the country, discusses electrical code, electrical trade, and electrical business-related topics to help electricians maximize their knowledge and industry investment.If you are looking to learn more about the National Electrical Code, for electrical exam preparation, or to better your knowledge of the NEC, then visit https://fasttraxsystem.com for all the electrical code training you will ever need by the leading electrical educator in the country with the best NEC learning program on the planet.Become a supporter of this podcast: https://www.spreaker.com/podcast/ask-paul-national-electrical-code--4971115/support.

Disrupt Education
417 Workforce Engineering for the AI Age - pega6 Series Episode 2

Disrupt Education

Play Episode Listen Later Jan 14, 2026 62:39


After lighting up the college model in Episode 1, Peter and Alli come back with the real question: if higher ed is broken… what replaces it? Jeremy Smith (PEGA6 co-founder/CEO) answers with one phrase that frames the entire episode: workforce engineering.Jeremy argues that education shouldn't be treated like a pipeline where students just get moved along. It should be treated like a supply chain where value is added at every stage—because the goal is not “school completion,” it's readiness for the next step. And in his model, the customer isn't the student (even though they pay)—the customer is the employer, because that's where the best jobs and opportunities get decided.From there, Jeremy breaks “job-ready” into three non-negotiables for the AI age:Technical Skills — not “theory,” but real, usable tools and mechanics of the job (he references things like industry tools and workflows).Soft Skills — communication, professionalism, managing up, teamwork—the things that make people actually promotable and trusted.AI-First Approach — not just knowing AI tools, but thinking AI-first to accelerate work, then finishing with human judgment and technical fundamentals.Then the conversation gets spicy again—in the best way:Jeremy calls out the “college builds critical thinking” claim as a myth, arguing real critical thinking is a concrete set of skills (biases, logic, stats, fallacies) that most students aren't systematically taught.Alli challenges the framing: “Are we just building workers? What about leaders?” Jeremy's answer is timing: optimize for the next step first, then build leadership later through real experience (and future “Pegas7”-type progression).Peter hits the big fear word: pigeonholing. Jeremy flips it—being “open to everything” but skilled at nothing isn't optionality; being skilled creates mobility. And the solution for students who don't know their path is better “routing” earlier—he directly connects this to aptitude/fit tools like YouScience.The episode ends with a clean cliffhanger: next week they go inside PEGA6—how it's being built, what the accelerator experience looks like, and how close it is to launch.If you came this far... head to www.pega6.com/dep You won't be disappointed!

Communicast: A Communication Skills Podcast
The What, Why, and How of Effective Leadership Communication

Communicast: A Communication Skills Podcast

Play Episode Listen Later Jan 13, 2026 32:31


Today, I'm joined by Jacob Morgan—a futurist, 5x bestselling author, and one of the world's leading authorities on leadership and the future of work. Jacob is also the host of the Great Leadership podcast and a highly sought-after keynote speaker.In this episode, Jacob shares his candid thoughts on how leadership is evolving in 2026, why accountability is the most overlooked skill in today's workplace, and what it really takes to create future-ready organizations. We explore the myth of consensus, the limits of empathy, and how strong communication builds trust even when teams disagree.Jacob also discusses how the pandemic reshaped leadership expectations, why perks can't replace purpose, and how great leaders communicate with clarity and conviction—especially when it's hard.Let's dive in.Additional Resources:► Follow Communispond on LinkedIn for more communication skills tips: https://www.linkedin.com/company/communispond► Connect with Scott D'Amico on LinkedIn: https://www.linkedin.com/in/scottdamico/► Connect with Jacob: https://www.linkedin.com/in/jacobmorgan8/► Learn more about Jacob's work: www.thefutureorganization.com► Order Jacob's book: https://thefutureorganization.com/books/► Subscribe to Communicast: https://communicast.simplecast.com/► Learn more about Communispond: https://www.communispond.com

Culture Building like a PRO
181: #BossToLeader | Why Being Good in Your Craft Isn't Good Enough

Culture Building like a PRO

Play Episode Listen Later Jan 13, 2026 14:35 Transcription Available


Most entrepreneurs were trained to be great at their craft… but not trained to lead people. This series is here to bridge that gap!The #BossToLeader series is designed to help you shift from the overwhelmed, doing-everything-yourself boss… to a confident leader who knows how to delegate, create accountability, empower your team & lead with vision instead of stress.In each episode, you'll get practical tools, strategies & honest insight about the real-life obstacles entrepreneurs face like trusting your team, letting go of control & showing up as the leader your business actually needs.So, if you're ready to stop surviving in your business and start leading with clarity and confidence, this series is for you.In this episode, I'm sharing the truth behind why being good at your craft isn't good enough & how you become a great leader for better results!    Need one-on-one help with navigating being a new leader? Schedule your complimentary clarity call with me here!  www.baproinc.com/ep181       Apply to join the New Leader, BIG IMPACT Coaching Program to level up your leadership & build an engaging team... even if the culture is toxic & without management's support! https://baproinc.com/newleaderbigimpact   Questions about this episode? Topic suggestions for future episodes? Send them to culture@businessadvocatespro.com  Let's chat about this episode on “X”: @BAPROINC or IG: @CultureBuildingPRO  The Culture Building like a PRO Podcast: Simple ways to transform your company culture... Today!| Company Culture | Culture Building | Organizational Culture | Employee Engagement | New Leaders | Effective Leadership | Servant Leadership |baproinc.com

The Nonprofit Exchange: Leadership Tools & Strategies
Empathy is a Soft Skill with Hard Results

The Nonprofit Exchange: Leadership Tools & Strategies

Play Episode Listen Later Jan 13, 2026 25:39


In this episode of The Nonprofit Exchange, host Hugh Ballou sits down with Dr. Melissa Robinson-Winemiller, founder of EQ via Empathy, to explore why empathy is not a soft leadership trait—but a strategic necessity for effective, sustainable leadership. Melissa shares her journey from musician and educator to leadership coach, explaining how her background shaped her understanding of emotional intelligence and human connection. Together, Hugh and Melissa unpack the critical role empathy plays in nonprofit leadership, especially in mission-driven organizations where people, purpose, and performance must align. The conversation challenges common misconceptions about empathy, reframing it as a practical leadership skill that strengthens trust, accountability, and organizational culture. Melissa explains how leaders can balance empathy with high expectations, make difficult decisions without losing humanity, and foster environments where people feel seen, valued, and motivated to contribute their best work. Listeners will gain insights into: How empathy directly impacts engagement, innovation, and results Why self-empathy is foundational for healthy leadership Practical ways nonprofit leaders can embed empathy into daily operations How empathy supports sustainability in resource-constrained organizations This episode offers thoughtful, actionable wisdom for nonprofit leaders, board members, and executives who want to lead with clarity, compassion, and effectiveness—without sacrificing results. Learn more about Melissa Robinson-Winemiller and her work at https://eqviaempathy.com Learn more about your ad choices. Visit megaphone.fm/adchoices

Career Strategy Podcast with Sarah Doody
157: UX Hiring Insights: Ben Peck on UX Generalists, Soft Skills, & Standout Portfolios

Career Strategy Podcast with Sarah Doody

Play Episode Listen Later Jan 12, 2026 55:29


In this episode, Sarah chats with Ben Peck, Director of Product Design & Global Strategy at nCino and a longtime community builder in the UX and product world, to demystify how UX hiring really works, from the perspective of someone who's hired again and again.Ben brings over 20 years of experience across agencies, tech, leadership, and community building. As the co-founder of Front Conference and former Executive Director of Product Hive, he's reviewed hundreds of portfolios, partnered closely with recruiters, and built high-performing design teams across industries.Together, Sarah and Ben unpack what actually happens after you click “apply,” how hiring managers scan portfolios, why storytelling matters more than polish, and how community and relationships quietly shape most UX careers.If you've ever wondered what's going on behind the scenes of UX hiring, or how to stand out without burning yourself out, this episode is for you.What You'll Learn in This Episode:✔️ What hiring managers actually look for in UX portfolios✔️ Why your portfolio needs a hook—and what that hook should be✔️ How recruiters and hiring managers split screening responsibilities✔️ The biggest mistakes candidates make when telling case study stories✔️ Why generalists are thriving in today's UX job market✔️ How to make industry or role pivots without starting over✔️ The smartest way to reach out to companies (and who not to DM)✔️ Why community—not cold applications—is the real career accelerant✔️ How hiring managers evaluate experience beyond “years on paper”Timestamps:00:00 Introduction and Purpose of the Podcast00:38 Guest Introduction: Ben Peck03:25 Ben Peck's Career Journey05:31 The Value of Being a Generalist10:22 Hiring Insights and Job Market Trends20:59 Portfolio Tips for Job Seekers28:57 The Importance of Storytelling in Portfolios30:42 Balancing Content and Design32:21 Effective Use of Prototypes and Videos40:00 Transitioning to a UX Career43:22 The Role of Community in Career Growth48:37 Advice for Job Seekers49:33 Lightning Round: Fun and Personal Insights53:13 Conclusion and Final Thoughts

Design Curious | Interior Design Podcast, Interior Design Career, Interior Design School, Coaching
173 | Design Skills Series: The Soft Skills That Set Successful Interior Designers Apart

Design Curious | Interior Design Podcast, Interior Design Career, Interior Design School, Coaching

Play Episode Listen Later Jan 12, 2026 27:55


Many interior designers spend years honing hard skills like CAD drafting, space planning, and material selection—yet still feel stuck when it comes to client relationships, confidence, or stepping into leadership. I see this all the time, and it can be incredibly frustrating when you know you're talented, but something still feels like it's holding you back.The truth is, talent alone rarely sets designers apart anymore.What creates real career longevity and opportunity in interior design is how you show up as a professional—how you communicate, how you handle challenges, and how you lead both clients and projects. That's where soft skills come in.In this episode, I dive into the soft skills that make the biggest difference in real-world design work, including emotional intelligence, communication techniques, boundary setting, leadership skills, and professionalism. These are often the invisible skills that separate designers who are just getting by from those who are trusted, respected, and thriving in their careers.If you've ever felt technically capable but still struggled with difficult clients, miscommunication, burnout, or feeling overlooked in the workplace, this conversation is for you.What You'll Learn in This Episode✔️ Why soft skills matter just as much as technical design skills in interior design careers✔️ How emotional intelligence impacts client trust, presentations, and decision-making✔️ Communication techniques that improve client relationships and prevent costly mistakes✔️ How boundary setting protects your time, profitability, and mental well-being✔️ The role of leadership skills in managing projects, trades, and client expectations✔️ Why professionalism, enthusiasm, and teamwork set designers apart in the workplace✔️ How holding space for client transformation leads to deeper trust and better outcomesRead the Blog >>> Design Skills Series: Soft Skills for Interior DesignersNEXT STEPS:

L'entreprise de demain
Pratique managériale en 2026 : regards croisés d'auteurs sur le travail et le management

L'entreprise de demain

Play Episode Listen Later Jan 8, 2026 71:22


Une conversation à 5 voix sur les défis actuels du management et du travail.Pour ouvrir l'année 2026, j'ai la joie de vous proposer un format spécial consacré à la pratique managériale, à travers une conversation croisée entre plusieurs autrices qui travaillent, chacun à leur manière, sur le travail et le management.Autour de la table :Fabienne Broucaret, co-autrice du SAV des managers, directrice éditoriale CDI médias (Courrier Cadres, Rebondir, L'Officiel de la Franchise et My Happy Job) ; Aurélie Durand, co-autrice du SAV des managers, psychologue et coach de managers;Laetitia Vitaud, autrice de À tout âge, conférencière sur l'avenir du travail ; Noémie Guérin, autrice de Prenez soin de votre santé mentale au travail et de celle des autres, conférencière, préventrice & consultante santé mentale au travail et risques psychosociaux. Nos échanges portent sur les défis managériaux les plus présents aujourd'hui : l'évolution du rapport au travail, la diversité des attentes des collaborateurs, le vieillissement de la population active, la coexistence de trajectoires professionnelles différentes au sein des équipes, la gestion du temps, de l'attention et de l'énergie. La pratique managériale est abordée à partir de situations concrètes observées sur le terrain, dans des organisations de tailles et de secteurs variés.Mes invités reviennent également sur des compétences souvent peu travaillées dans le métier de manager : la capacité à prêter attention, la qualité de l'écoute, le recul émotionnel, la communication explicite, la gestion des non-dits et la construction du lien dans des collectifs fragmentés. Ces dimensions sont directement liées à l'engagement des collaborateurs, à la confiance, à la santé mentale au travail et à la performance collective.La conversation explore enfin des leviers d'action accessibles pour les managers et les DRH : création de rituels adaptés aux modes de travail actuels, temps de déconnexion et de ressourcement, espaces de dialogue entre pairs, pratiques favorisant la sécurité psychologique et la coopération. La pratique managériale est ici envisagée comme un ensemble de choix quotidiens, inscrits dans la réalité du travail, au service de collectifs plus lisibles et plus cohérents.Un épisode destiné aux managers, DRH et membres de comité de direction qui souhaitent disposer de repères clairs et partagés pour ajuster leurs pratiques managériales face aux transformations actuelles du travail.

The Behavioral Observations Podcast with Matt Cicoria
The Importance of Hard and Soft Skills in ABA Practice: Session 320 with Tiffany Kodak and Landon Cowan

The Behavioral Observations Podcast with Matt Cicoria

Play Episode Listen Later Jan 7, 2026 74:31


In Session 320, I sit down with Landon Cowan and Tiffany Kodak to talk about an area of behavior analysis that doesn't get nearly enough attention: professional (or "soft") skills. We spend a lot of time in our field teaching and refining technical, clinical, or "hard" skills—and for good reason. But far less time is devoted to the interpersonal, communication, and problem-solving skills that ultimately determine how effective we are as clinicians, supervisors, and collaborators. In this conversation, Landon and Tiffany share their research aimed at identifying, defining, and measuring these professional skills, along with some eye-opening findings about where skill gaps exist.

Confessions of a Higher Ed CMO — with Jaime Hunt
Ep. 95: Culture as a Competitive Edge: The Case for Soft Skills in Higher Ed Marketing

Confessions of a Higher Ed CMO — with Jaime Hunt

Play Episode Listen Later Jan 7, 2026 44:12


Jaime Hunt sits down with Kelly Hiller, Chief Marketing Officer at Purdue University, to explore a revolutionary idea: integrating soft skills into performance management. Hiller shares how Purdue's Brand Studio is not only delivering exceptional marketing but also cultivating a high-performing, emotionally intelligent team culture. This episode is a must-listen for higher ed marketers looking to future-proof their teams and foster stronger leadership pipelines.Guest Name: Kelly Hiller, Chief Marketing Officer, Purdue UniversityGuest Social: www.linkedin.com/in/kelly-hillerGuest Bio: Kelly Hiller serves as the Chief Marketing Officer at Purdue University, where she has the honor of leading a dynamic team of professionals dedicated to elevating the Purdue brand. As an in-house agency, Purdue Brand Studio crafts compelling content that not only drives demand but also promotes and protects Purdue. Kelly has been working at Purdue since January 2005, when she joined the university's marketing department as communications coordinator. In 2008 she transitioned to the Purdue Alumni Association, where she managed the communications team and oversaw production of Purdue Alumnus magazine. These roles laid the foundation for her later accomplishments, including leading the Giant Leaps Campaign during Purdue's 150th anniversary, which launched at Homecoming 2018 and concluded at Homecoming 2019. This experience remains a career highlight for her. Known for her ability to remain strong yet flexible amid the winds of chaotic change, she finds daily inspiration in the words "Nevertheless She Persisted," which she had tattooed on her wrist as a reminder to take a deep breath and focus on finding solutions in tough situations. Passionate about small-town revitalization, Kelly serves on the school board in her hometown of Attica, Indiana. As a proud mom of four, Kelly's dedication extends to her family. She enjoys spending quality time with her loved ones and supporting various community events. Kelly values the close-knit, supportive atmosphere within her team, where egos are checked at the door and successes are shared. For Kelly, leading at Purdue is not just a job but a family endeavor, where hard work is balanced with fun and care for one another.   - - - -Connect With Our Host:Jaime Hunthttps://www.linkedin.com/in/jaimehunt/https://twitter.com/JaimeHuntIMCAbout The Enrollify Podcast Network:Confessions of a Higher Ed CMO is a part of the Enrollify Podcast Network. If you like this podcast, chances are you'll like other Enrollify shows too! Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Culture Building like a PRO
180: #BossToLeader | Shift from Overwhelmed Entrepreneur to Impactful Business Leader

Culture Building like a PRO

Play Episode Listen Later Jan 6, 2026 17:46 Transcription Available


Most entrepreneurs were trained to be great at their craft… but not trained to lead people. This series is here to bridge that gap! The #BossToLeader series is designed to help you shift from the overwhelmed, doing-everything-yourself boss… to a confident leader who knows how to delegate, create accountability, empower your team & lead with vision instead of stress. In each episode, you'll get practical tools, strategies & honest insight about the real-life obstacles entrepreneurs face like trusting your team, letting go of control, handling accountability & showing up as the leader your business actually needs. So, if you're ready to stop surviving in your business and start leading with clarity and confidence, this series is for you. In this episode, I'm sharing how you can make the shift from being an overwhelmed entrepreneur to being an impactful business leader!     Need one-on-one help with navigating being a new leader? https://app.acuityscheduling.c...!  http://www.baproinc.com/ep180        Apply to join the New Leader, BIG IMPACT Coaching Program to level up your leadership & build an engaging team... even if the culture is toxic & without management's support! https://baproinc.com/newleaderbigimpact    Questions about this episode? Topic suggestions for future episodes? Send them to mailto:culture@businessadvocatespro.com   Let's chat about this episode on “X”: @BAPROINC or IG: @CultureBuildingPRO  The Culture Building like a PRO Podcast: Simple ways to transform your company culture... Today! | Company Culture | Culture Building | Organizational Culture | Employee Engagement | New Leaders | Effective Leadership | Servant Leadership | baproinc.com

The Prison Officer Podcast
118: From Secure Walls To Open Halls: A Corrections Officer's Guide To Safe Hospital Escorts

The Prison Officer Podcast

Play Episode Listen Later Jan 5, 2026 34:59 Transcription Available


We walk through the hard truths of hospital escorts: layers of security vanish, complacency creeps in, and small mistakes become big risks. From intel control to room setup, we share a field-tested checklist to keep officers, medical staff, and the public safe.• controlling timelines and blocking leaks• gathering inmate intel and risk factors• conducting full inmate and vehicle searches• using maximum restraints and wheelchairs• hospital reconnaissance and secure entry points• room layout, line of sight, and door control• protecting medical staff during care• anti-fatigue tactics and accountability• professionalism in public and clear communication• training needs and administrative supportMake sure you like, subscribe, go to our website and check it out thereAlso, check out Michael's newest book - POWER SKILLS: Emotional Intelligence and Soft Skills for Correctional Officers, First Responders, and Beyond https://amzn.to/4mBeog5See Michael's newest Children's Books here: www.CantrellWrites.comSend us a text PepperBallFrom crowd control to cell extractions, the PepperBall system is the safe, non-lethal option.OMNIOMNI is cutting-edge software designed to track inmates and assets within your prison or jail. Command PresenceBringing prisons and jails the training they deserve!Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.Support the showAlso, check out Michael's newest book - POWER SKILLS: Emotional Intelligence and Soft Skills for Correctional Officers, First Responders, and Beyond https://amzn.to/4mBeog5 See Michael's newest Children's Books here: www.CantrellWrites.com Support the show ======================= Contact me: mike@theprisonofficer.com Buy Me a Cup of Coffee https://www.buymeacoffee.com/mikeml Keys to Your New Career: Information and Guidance to Get Hired and Be Successful as a Correctional or Detention Officer https://amzn.to/4g0mSLw Finding Your Purpose: Crafting a Personal Vision Statement to Guide Your Life and Career https://amzn.to/3HV4dUG Take care of each other and Be Safe behind those walls and fences! #prisonofficerpodcast #leadership #podcast @theprisonofficerpodcast Contact us: mike@theprisonofficer.comFacebook: https://www.facebook.com/ThePrisonOfficerTake care of each other and Be Safe behind those walls and fences!

L'entreprise de demain
Ce que je vous souhaite en 2026 : créer de la confiance dans l'incertitude

L'entreprise de demain

Play Episode Listen Later Jan 1, 2026 14:22


En ce début d'année 2026, je prends un temps pour m'adresser directement à vous, managers, dirigeants, DRH et professionnels de l'accompagnement. Cet épisode est un épisode de vœux, mais aussi un épisode de cap, dans un contexte où l'incertitude est devenue permanente.Depuis plusieurs mois, ce que j'entends sur le terrain est très clair : des réorganisations qui s'enchaînent, peu de visibilité, une pression continue, et une fatigue réelle chez celles et ceux qui tiennent les équipes au quotidien. Cet épisode est né de cela. Il résonne avec ce que vous me partagez, avec ce que j'observe dans les organisations, et avec ce qui m'anime dans mon travail depuis des années. J'y pose un fil conducteur pour 2026 : la confiance.Je reviens sur une question simple, mais structurante : quand l'environnement est instable, sur quoi peut-on s'appuyer concrètement dans son rôle ? Je partage pourquoi je crois important de revenir à ce qui est à votre main : votre impact réel, les moments où vous vous sentez utile, les situations dans lesquelles votre action produit un effet clair. Il ne s'agit pas d'un “why” théorique, mais d'un repère opérationnel pour continuer à avancer quand beaucoup de choses échappent au contrôle.Dans cet épisode, je parle également de ce qui m'anime en profondeur dans mon travail : faire grandir les autres. Créer les conditions pour que chacun puisse développer ses talents, prendre sa place, progresser, et contribuer avec justesse. J'évoque le rôle du manager dans cette dynamique, et le passage d'un leadership centré sur le pouvoir à un leadership centré sur le lien, la reconnaissance et le développement des personnes. La confiance est au cœur de cette posture, à la fois comme repère personnel et comme pratique managériale quotidienne.Cet épisode marque aussi l'ouverture de la saison 2026 du podcast. J'explique pourquoi je vais travailler plus explicitement sur la confiance et la sécurité psychologique, en lien avec les transformations du travail, l'accélération des changements et l'arrivée massive de l'IA générative. La semaine suivante, la saison s'ouvrira avec un premier épisode collectif réunissant quatre auteurs et autrices de management. Je partagerai également une série d'épisodes enregistrés à New York, ainsi qu'une série construite à partir des questions qui me sont le plus souvent posées lors de mes conférences. L'objectif reste le même que depuis le début de L'Entreprise de demain : aller chercher, épisode après épisode, ce qui peut vous aider concrètement dans vos pratiques de management et de leadership.

Culture Building like a PRO
179: #LeaderSHIFT from Boss to Leader

Culture Building like a PRO

Play Episode Listen Later Dec 30, 2025 20:48 Transcription Available


We're continuing with the #LeaderSHIFT series on the podcast this week. These episodes are very direct & to the point, where we'll talk about the different challenges leaders tend to face & how to shift into becoming an influential leader who leads a healthy culture & engaged team!In this episode, I'm sharing how you can shift from operating like a boss who manages tasks to an influential leader who builds trust!Mentioned in the Episode:Episode 178: #LeaderSHIFT from DIY to Delegation:  www.baproinc.com/ep178       Need one-on-one help with navigating being a new leader? Schedule your complimentary clarity call with me here!  www.baproinc.com/ep179       Apply to join the New Leader, BIG IMPACT Coaching Program to level up your leadership & build an engaging team... even if the culture is toxic & without management's support! https://baproinc.com/newleaderbigimpact   Questions about this episode? Topic suggestions for future episodes? Send them to culture@businessadvocatespro.com  Let's chat about this episode on “X”: @BAPROINC or IG: @CultureBuildingPRO   The Culture Building like a PRO Podcast: Simple ways to transform your company culture... Today!| Company Culture | Culture Building | Organizational Culture | Employee Engagement | New Leaders | Effective Leadership | Servant Leadership |baproinc.com

Career Strategy Podcast with Sarah Doody
155: UX Hiring Insights: Patrick Neeman on Soft Skills, Strategy & Hiring Red Flags

Career Strategy Podcast with Sarah Doody

Play Episode Listen Later Dec 29, 2025 46:03


In this expert interview, Sarah Doody is joined by Patrick Neeman, Director of UX & AI Experiences at Workday, to pull back the curtain on how UX hiring actually works today—and where candidates are getting tripped up.Patrick brings a rare perspective: he's led UX teams, taught UX at General Assembly, worked inside applicant tracking systems, and now hires designers in an AI-driven product environment. Together, Sarah and Patrick unpack the biggest misconceptions about ATS systems, why portfolios often fail the six-second test, how soft skills influence hiring decisions, and what senior designers really need to focus on to stand out in today's market.This episode is especially valuable if you're making it to interviews but not offers, feeling unsure how AI fits into your skillset, or questioning whether your resume and portfolio are helping—or hurting—you.What You'll Learn in This Episode:✔️ Why companies are often bad at hiring—and how that impacts candidates✔️ The truth about ATS filters, knockout questions, and resume formatting✔️ Why two-column resumes fail ATS systems (and what to do instead)✔️ What hiring managers notice in the first 6 seconds of reviewing a resume✔️ How soft skills like alignment, collaboration, and communication influence hiring✔️ Why decks often outperform portfolio websites in UX interviews✔️ How AI tools like Lovable are changing expectations for prototyping✔️ The role of “weak ties” in landing jobs—and why relationships matter more than applications✔️ Red flags candidates should avoid during interviews and outreach✔️ Why being “nice to work with” is a real career advantageLinks From This Episode:Patrick's Book: uxGPT: Mastering AI Assistants for User Experience Designers and Product Management ProfessionalsPatrick's Article: What's makes an effective UX professionalPatrick's Article: What's your Ideal Designer Profile?The Strength of Weak Ties: A Network Theory RevisitedThe ADP Checklist: Resources about Resumes, Portfolios and Interviews for UX ProfessionalsTimestamps:00:00 Introduction to Sarah Doody and Career Strategy Lab00:38 Welcoming Patrick Neiman: Insights into UX Hiring01:19 Patrick's Background and Experience04:19 The State of the UX Job Market07:21 The Importance of Writing Skills in UX08:49 Applicant Tracking Systems and AI in Hiring13:28 Contract Roles in UX: Myths and Realities14:42 Standing Out as a UX Candidate17:48 Soft Skills: The Superpower of UX Professionals22:05 Tips for Early Career UX Designers24:15 Prototyping vs. Figma: The Future of Design24:28 The Value of Personal Projects in Portfolios24:57 Challenges in Redesigning Complex Systems26:10 Misconceptions About Hiring Software27:23 The Six-Second Resume Test29:16 Networking and the Power of Weak Ties33:10 Tips for Advancing in Your UX Career41:46 Balancing Figma and AI-Assisted Design Tools43:21 Final Thoughts and Advice for Job Seekers

TheBBoost : Le podcast qui booste les entrepreneurs
[REDIFF] Qu'est-ce qui fait la réussite d'un entrepreneur ?

TheBBoost : Le podcast qui booste les entrepreneurs

Play Episode Listen Later Dec 26, 2025 35:46


Culture Building like a PRO
178: #LeaderSHIFT from DIY to Delegation

Culture Building like a PRO

Play Episode Listen Later Dec 24, 2025 22:09 Transcription Available


We're continuing with the #LeaderSHIFT series on the podcast this week. These episodes are very direct & to the point, where we'll talk about the different challenges leaders tend to face & how to shift into becoming an influential leader who leads a healthy culture & engaged team!In this episode, I'm sharing how you can shift from being a DIY leader to a delegating leader!Mentioned in the Episode: Download your free D.E.E.P. Delegation Framework + Decision Rights Matrix Template here! Article: https://landerchamber.org/delegation-done-right-free-yourself-and-empower-your-team/  Need one-on-one help with navigating being a new leader? Schedule your complimentary clarity call with me here!  www.baproinc.com/ep178       Apply to join the New Leader, BIG IMPACT Coaching Program to level up your leadership & build an engaging team... even if the culture is toxic & without management's support! https://baproinc.com/newleaderbigimpact   Questions about this episode? Topic suggestions for future episodes? Send them to culture@businessadvocatespro.com  Let's chat about this episode on “X”: @BAPROINC or IG: @CultureBuildingPRO  The Culture Building like a PRO Podcast: Simple ways to transform your company culture... Today!| Company Culture | Culture Building | Organizational Culture | Employee Engagement | New Leaders | Effective Leadership | Servant Leadership |baproinc.com

The Career Ready Podcast
Automotive Careers with Joe Aranki

The Career Ready Podcast

Play Episode Listen Later Dec 23, 2025 13:07 Transcription Available


In today's episode, Pierre Michiels interviews Joe Aranki. Joe Aranki is the Automotive Program Coordinator and professor at College of DuPage with over 30 years of experience in the automotive industry. In the interview, Joe shares his journey from technician to educator, discusses the evolution of modern vehicles, the skills taught in COD's automotive program, and how students can prepare for careers in this high-demand field. After listening to this episode, we hope you have a better understanding of career paths and opportunities in the automotive industry. View the College of DuPage Automotive program Contact the Automotive program or Joe Aranki directly by emailing arankij@cod.edu Full episode transcript can be found on the episode page. Below is a general timestamp summary.  00:00:00 – 00:00:30 | Introduction & Guest Welcome Host Pierre Michiels introduces the episode and welcomes Joe Aranki, Automotive Program Coordinator and professor at College of DuPage. 00:00:30 – 00:01:09 | Joe's Background & Career Path Joe shares his journey from growing up fixing cars with his father to attending trade school, opening his own shop, and transitioning into teaching. 00:01:09 – 00:02:27 | Overview of COD Automotive Program Discussion of program goals: teaching students to diagnose and repair modern vehicles, articulation agreements for advanced degrees, and career opportunities. 00:02:27 – 00:03:59 | Staying Current with Technology Joe explains how COD invests in the latest tools and vehicles, ensuring students learn cutting-edge systems and instructors maintain ongoing training. 00:03:59 – 00:06:01 | Skills Beyond Technical Knowledge Conversation shifts to soft skills like time management, efficiency, and teamwork, which are critical for success in the automotive industry. 00:06:01 – 00:07:00 | Exploring the Field & Getting Started Advice for aspiring professionals: take introductory classes, seek mentorship, and gain exposure through entry-level roles or networking. 00:07:00 – 00:09:27 | Preparing Students for Industry Joe highlights how the program teaches problem-solving and system-level understanding rather than memorization, fostering adaptability and technology agility. 00:09:27 – End | Final Advice & Resources Joe emphasizes the importance of passion, networking, and early experience. He shares resources for learning more about COD's automotive program and offers personal support. Listeners in the College of DuPage community can visit our website. All other listeners are encouraged to view the resources of their local community college, WIOA training programs, or other local support centers. Send us YOUR Listener Questions at careerpodcast@cod.edu Follow us on Instagram, Facebook, Twitter, LinkedIn @codcareercenter

The Prison Officer Podcast
117: We Rewind 2025 And Share What's Coming Next

The Prison Officer Podcast

Play Episode Listen Later Dec 22, 2025 33:25 Transcription Available


Five years in, the mission feels sharper than ever: equip correctional professionals with tools, mindset, and purpose that hold up under real pressure. We look back on a year of travel and training, thank the partners who help us serve, and pull together the most impactful moments from conversations that changed how we read risk, teach skills, and define what a good day on the tier looks like.Greg Williams and Brian Marren break down human behavior pattern recognition in a way that clicks on contact: master the baseline, spot the deviation, act before escalation. From the “watching the watcher” concept to recalibrating your mind at every threshold, their insights show why anticipation beats reaction and why prisons are the ultimate classroom for sense-making. We build on that with practical training talk from Myles Cook, who turns skills into a repeatable process: define the real problem, design adult-learning solutions, and leave with a pitch your leaders can approve and measure. It's training that sticks because it solves something that hurts.We also get grounded in purpose with Lt. Col. Dave Grossman, who frames corrections as a life of daily sacrifice in service of public safety. That perspective threads through Pete Bloodworth's story of earning trust at USP Marion, where open bars and lever locks demanded courage and clarity, and Jimmy Cummings walks us through a can't-make-this-up escape tale that proves the job will surprise you no matter how many shifts you've worked. Along the way, we share updates on my upcoming new books—The Weight of Justice and Echoes of the OzarksIf these insights help you work smarter and safer, tap follow, share with a teammate, and leave a review on your podcast app. Your support helps more officers find tools that matter and keeps this community learning together.Send us a text PepperBallFrom crowd control to cell extractions, the PepperBall system is the safe, non-lethal option.OMNIOMNI is cutting-edge software designed to track inmates and assets within your prison or jail. Command PresenceBringing prisons and jails the training they deserve!Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.Support the showAlso, check out Michael's newest book - POWER SKILLS: Emotional Intelligence and Soft Skills for Correctional Officers, First Responders, and Beyond https://amzn.to/4mBeog5 See Michael's newest Children's Books here: www.CantrellWrites.com Support the show ======================= Contact me: mike@theprisonofficer.com Buy Me a Cup of Coffee https://www.buymeacoffee.com/mikeml Keys to Your New Career: Information and Guidance to Get Hired and Be Successful as a Correctional or Detention Officer https://amzn.to/4g0mSLw Finding Your Purpose: Crafting a Personal Vision Statement to Guide Your Life and Career https://amzn.to/3HV4dUG Take care of each other and Be Safe behind those walls and fences! #prisonofficerpodcast #leadership #podcast @theprisonofficerpodcast Contact us: mike@theprisonofficer.comFacebook: https://www.facebook.com/ThePrisonOfficerTake care of each other and Be Safe behind those walls and fences!

The NewRetirement Podcast
You Can Afford Anything, but Not Everything” with Paula Pant

The NewRetirement Podcast

Play Episode Listen Later Dec 18, 2025 55:03


In this episode of Boldin Your Money, Steve Chen catches up with Paula Pant, founder of Afford Anything to explore how her work and thinking have evolved. Paula shares how earning a graduate degree in economic journalism deepened her approach to personal finance, why her audience is juggling more competing priorities than ever, and how rising uncertainty is shaping financial behavior. She and Steve discuss housing lock-in, geo-arbitrage, and the growing value of human soft skills in an AI-driven world. Paula also breaks down her “Double-I FIRE” framework and explains why real estate, entrepreneurship, and empowered decision-making matter more than ever.

Wolfing Down Food Science
FORM TUF ABS™ and Build Soft Skills with Arnie Sair

Wolfing Down Food Science

Play Episode Listen Later Dec 18, 2025 20:47


Send us a textDr. Arnie Sair is a third generation Ph.D. food scientist, a returning guest to WDFS, and Head of Global Quality & Food Safety at Bunge.  Arnie returns to WDFS with a new endeavor: the Core Ready™ leadership program.  Core Ready is focused on building the soft skills and leadership habits students need to thrive in the workforce from day one using the FORM TUF ABS™ approach.  In this episode, Arnie explains what each letter of FORM TUF ABS™ means and how each skill benefits early career advancement.  With a career path that has allowed him to grow as a leader and facilitate that growth in others, he is uniquely positioned to offer success to those just entering the workforce, as well as those looking to add new skill sets.Got a questions for us? Email us at wolfingdownfoodscience@gmail.comPlease take a minute to help others find our podcast by leaving a rating and comment on your podcasting app!

แปดบรรทัดครึ่ง
8½ EP2290 - Soft Skill ที่เริ่มจะเป็น Hard Skill

แปดบรรทัดครึ่ง

Play Episode Listen Later Dec 18, 2025 8:37


เคล็ดลับการเป็นผู้นำระดับโลกจาก McKinsey #2

Culture Building like a PRO
177: #LeaderSHIFT from Trust Barrier to Trust Building

Culture Building like a PRO

Play Episode Listen Later Dec 16, 2025 15:27 Transcription Available


We're continuing with the #LeaderSHIFT series on the podcast this week. These episodes are very direct & to the point, where we'll talk about the different challenges leaders tend to face & how to shift into becoming an influential leader who leads a healthy culture & engaged team!In this episode, I'm sharing how you can shift from being a trust barrier to building real trust with your team!Mentioned in the Episode: https://www.gallup.com/workplace/393401/trust-decline-rebuild.aspx  Need one-on-one help with navigating being a new leader? Schedule your complimentary clarity call with me here!  www.baproinc.com/ep177       Apply to join the New Leader, BIG IMPACT Coaching Program to level up your leadership & build an engaging team... even if the culture is toxic & without management's support! https://baproinc.com/newleaderbigimpact   Questions about this episode? Topic suggestions for future episodes? Send them to culture@businessadvocatespro.com  Let's chat about this episode on “X”: @BAPROINC or IG: @CultureBuildingPRO  The Culture Building like a PRO Podcast: Simple ways to transform your company culture... Today!| Company Culture | Culture Building | Organizational Culture | Employee Engagement | New Leaders | Effective Leadership | Servant Leadership |baproinc.com

Culture Building like a PRO
176: #LeaderSHIFT from Estranged to Engaged

Culture Building like a PRO

Play Episode Listen Later Dec 12, 2025 16:19 Transcription Available


We're continuing with the #LeaderSHIFT series on the podcast this week. These episodes are very direct & to the point, where we'll talk about the different challenges leaders tend to face & how to shift into becoming an influential leader who leads a healthy culture & engaged team!In this episode, I'm sharing how you can shift from being estranged from the conditions of your team culture to being more engaged with your team!Mentioned in the Episode:  https://www.gallup.com/471521/indicator-organizational-culture.aspx https://www.gallup.com/394373/indicator-employee-engagement.aspx  Need one-on-one help with navigating being a new leader? Schedule your complimentary clarity call with me here!  www.baproinc.com/ep176       Apply to join the New Leader, BIG IMPACT Coaching Program to level up your leadership & build an engaging team... even if the culture is toxic & without management's support! https://baproinc.com/newleaderbigimpact   Questions about this episode? Topic suggestions for future episodes? Send them to culture@businessadvocatespro.com  Let's chat about this episode on “X”: @BAPROINC or IG: @CultureBuildingPRO  The Culture Building like a PRO Podcast: Simple ways to transform your company culture... Today!| Company Culture | Culture Building | Organizational Culture | Employee Engagement | New Leaders | Effective Leadership | Servant Leadership | baproinc.com

PSM: Professional Services Marketing
Why Joy Is a Leadership Strategy, Not a Soft Skill

PSM: Professional Services Marketing

Play Episode Listen Later Dec 12, 2025 44:27


In an industry built on deadlines, pursuits, and constant pressure, resilience is often framed as grit and endurance. But what if that mindset is actually driving burnout? In this episode of The PSM Show, Deirdre Booth sits down with Nicole Van Valen, founder of Keen Insights and author of The Joyful Leader, to reframe how AEC firms think about resilience, leadership, and performance. Drawing from her background as a licensed marriage and family therapist and corporate leader, Nicole explains why joy is not a perk or personality trait, but a practical tool that supports focus, steadiness, and long-term sustainability. The conversation explores how AEC marketers and business development professionals can regulate stress in high-pressure environments, why middle managers play a critical role in shaping culture, and how tools like the Ready, Set, Go model and the Joy Menu help teams reset without stepping away from their responsibilities. This episode offers grounded, actionable insights for leaders who want to protect their people, strengthen trust, and build teams that can perform consistently over the long game. Nicole Van Valen: Nicole Van Valen, M.S., L.M.F.T., SHRM-SCP is an internationally recognized speaker, consultant, and published author of The Joyful Leader®. With over 25 years of experience spanning healthcare, behavioral health, and entertainment, she equips executives and organizations to manage stress, build resilient cultures, and lead with empathy, clarity, and impact.  Nicole is the Founder and CEO of Keane Insights®, where she Nicole integrates neuroscience, mental health expertise, and leadership development to transform workplaces into high-performing, engaging environments. Nicole is also a recurring mental health expert for CBS 4 News Miami and has been featured in SUCCESS Magazine for her thought leadership on resilience and workplace performance.  A former Miami Dolphins Cheerleader and Miami HEAT Dancer, Nicole brings dynamic energy and authenticity to every stage—championing transformation through joy and proving that resilience isn't just a mindset; it's a strategic advantage. 

The Full Desk Experience
Industry Spotlight | How AI and Global Talent Trends Are Reshaping Executive Search with Lynne Murphy-Rivera, Managing Director- AESC

The Full Desk Experience

Play Episode Listen Later Dec 11, 2025 45:48


CEO turnover is accelerating—so how are boards, leaders, and search firms adapting while maintaining the judgment that high-stakes decisions demand? In this Industry Spotlight, host Kortney Harmon sits down with Lynne Murphy-Rivera, Managing Director of the Americas at AESC, to unpack how AI, demographic shifts, and rising performance expectations are reshaping the future of executive search. Lynne shares on-the-ground insights from global member firms, revealing how today's volatility is redefining leadership, governance, and the work of retained search.Key insights you can't miss:• Why CEO transitions are at an all-time high—and why boards expect results faster• How AI is transforming research, oversight, and the need for clearer judgment• What a five-generation workforce means for leadership pipelines and succession• How “chaos moments” at the top create strategic opportunities for retained search firmsThis episode shows how executive search can lead through uncertainty by combining AI-driven efficiency with the human judgment that defines great leadership advisory. Tune in and discover how executive search is not just keeping pace with change, but helping shape the future of strategic leadership.________________Follow Lynne M LinkedIn: LinkedIn: LynneAESC Website: https://www.aesc.org/Follow Crelate on LinkedIn: CrelateWant to learn more about Crelate? Book a demo hereSubscribe to our newsletter: The Full Desk Experience

FP&A Tomorrow
The Soft Skills in Finance for CFOs to Build Influence and Leadership with Rosemary Linden

FP&A Tomorrow

Play Episode Listen Later Dec 11, 2025 58:07


In this episode of FP&A Unlocked, host Paul Barnhurst is joined by Glenn Snyder and Rosemary Linden to talk about the important role of FP&A in today's business world. They share stories from their careers, including lessons learned from failures, unique requests they've received, and their experiences navigating the complex world of finance.Glenn Snyder brings years of experience in finance and FP&A, focusing on budgeting, strategy, and improving financial processes. Rosemary Linden is the founder and president of Momentum CFO, where she provides fractional CFO services and FP&A consulting. With over 25 years in the industry, she recently won CFO of the Year from the San Diego Business Journal and is passionate about mentoring women in finance.Expect to Learn:How clarity, influence, and foresight define great FP&A workThe importance of empathy and communication in leadership rolesReal-world lessons from career failures and how to bounce backBest practices for budgeting and data governanceHow to make sure your financial forecasting is both transparent and trustworthyHere are a few quotes from the episode:“FP&A is all about helping leaders make better, faster decisions.” – Glenn Snyder“The way you say things can matter just as much as what you say in FP&A.” – Rosemary LindenGlenn and Rosemary shared valuable insights on the strategic role of FP&A, the importance of empathy in leadership, and how to learn from failures. Their stories and advice will help anyone in finance make a greater impact within their organization. Tune in for more practical tips on navigating the world of FP&A!Campfire: AI-First ERP:Campfire is the AI-first ERP that powers next-gen finance and accounting teams. With integrated solutions for the general ledger, revenue automation, close management, and more, all in one unified platform.Explore Campfire today: https://campfire.ai/?utm_source=fpaguy_podcast&utm_medium=podcast&utm_campaign=100225_fpaguyFollow Rosemary Linden:LinkedIn - https://www.linkedin.com/in/rosemarylinden/Company - https://www.linkedin.com/company/momentumcfo/Follow Glenn:LinkedIn - https://www.linkedin.com/in/glenntsnyder/Earn Your CPE Credit For CPE credit, please go to earmarkcpe.com, listen to the episode, download the app, answer a few questions, and earn your CPE certification. To earn education credits for the FP&A Certificate, take the quiz on Earmark and contact Paul Barnhurst for further details.In Today's Episode:[02:04] – What makes great FP&A[07:00] – Glenn's career failure and lesson[11:06] – Rosemary on empathy and tone in FP&A[19:09] – Managing failure[26:00] – Unusual FP&A requests[38:40] – Streamlining budgeting and setting targets[45:30] – Importance of data governance[49:40] – FP&A's role in raising capital[54:35] – Final thoughts on FP&A's impact

What's Wrong With: The Podcast
The Human Side of Data & AI Ft. Tiankai Feng

What's Wrong With: The Podcast

Play Episode Listen Later Dec 10, 2025 47:49


Follow Tiankai on Linkedin!Follow us on Instagram and on LinkedIn!Created by SOUR, this podcast is part of the studio's "Future of X,Y,Z" research, where the collaborative discussion outcomes serve as the base for the futuristic concepts built in line with the studio's mission of solving urban, social and environmental problems through intelligent designs.Make sure to visit our website and subscribe to the show on Apple Podcasts, Spotify, or Google Podcasts so you never miss an episode. If you found value in this show, we would appreciate it if you could head over to iTunes to rate and leave a review – or you can simply tell your friends about the show!Don't forget to join us next week for another episode. Thank you for listening!

Best of the Morning Sickness Podcast
Brian's war on almonds. Week 15 Pigskin Picks. Christmas movie tropes.

Best of the Morning Sickness Podcast

Play Episode Listen Later Dec 10, 2025 92:25


Hump Day is here and we're once again digging out. Feels like we've gotten some snow almost every day for the last week. It was that heavy, wet stuff last night. Yuck. In the news this morning, an update on tonight's Powerball drawing, some new license plates in WI, a person in Door County was trying to use a flashlight for a headlight on their vehicle, and a social media ban for kids in Australia. Lots of stuff going on this morning! We let you know what's on TV today/tonight and we talked about how movie theaters can help increase attendance in the future. Plus, we made our Week 15 Pigskin Picks! Speaking of Week 15, we took a look at the NFC North schedule for this weekend's action. And also in sports, the Badger men's basketball team takes on undefeated Nebraska tonight, the Bucks are at home against the Celtics tomorrow night, Philip Rivers is officially on the Colts again, Trey Hendrickson had surgery earlier this week and is done for the season, Kyle Schwarber gets a deal from the Phillies and Edwin Diaz is moving to L.A. Talked about some "Soft Skills" that can help you get a job in the new year. And a list of common tropes in Christmas movies and how to avoid them. This time of year, it's important to remember that you should try to shovel out the fire hydrants in your neighborhood, like this 9 year-old in Iowa. And a NYC doorman is going viral for collecting toys & warm clothing for people in need during the holiday season. Elsewhere in sports, the White Sox scored the #1 overall pick in the upcoming MLB draft, the NHL players might skip the 2026 Olympics if they don't think the ice is safe enough, and the Notre Dame AD is getting called out by the Big 12 Commissioner. New term for people who aren't quite a full introvert or extrovert. We're supposed to call them "otroverts" now. And in today's edition of "Bad News with Happy Music", we had stories about a guy in Oklahoma who tried to rob a liquor store with an interesting weapon, a 64 year-old man who's known for playing Santa Claus that just got busted for kiddie porn, a #FloridaWoman who got arrested for DUI and tried to hide a bunch of pills in her vagina, a deer that broke into a Christmas store & got stuck in a chair, and the results of GameStop's "Trade Anything Day".See omnystudio.com/listener for privacy information.

Summer School
The Soft Skills Every Wedding Photographer Needs with Marina Polovinkina

Summer School

Play Episode Listen Later Dec 9, 2025 50:44


Hi everyone! This week I'm talking with Marina, a Berlin-based photographer whose approach is super thoughtful and rooted in connection. We get into her shift from political science to photography, how soft skills actually show up in real sessions, and the simple Instagram strategy she uses to book shoots while traveling.Meet Marina:Marina is an international couples and wedding photographer based in Berlin. After a sudden career change, she found freedom and fulfillment in photography. She captures stories of love and life on both digital and film, with Super 8 as her latest passion. Deeply inspired by people, she can't help but fall in love with them, exploring who they are and seeing them in their truest light.Connect with Me:Become a Member of Summer SchoolJoin me at WPPI and get 20% off your ticket using code SUMMER26Subscribe here to our emails for updates on all things Summer School!Instagram: @summergrace.photo  @the_summerschool Shop My Products:Summer Grace x G-Presets (discount code: SUMMERSCHOOL)Pricing GuideSummer Camp (2026)*Summer School is powered by Narrative — the AI culling and editing tool I use that supports my workflow without replacing my creativity. Try Narrative for free today using the link above!Connect with Marina:Website: ⁠⁠⁠⁠https://marinapolovinkina.comInstagram: ⁠https://www.instagram.com/ogurezkapusta/

Do Good To Lead Well with Craig Dowden
Manage Yourself to Lead Others

Do Good To Lead Well with Craig Dowden

Play Episode Listen Later Dec 4, 2025 53:36


“Great leadership starts with great self-leadership” is a mantra that lies at the heart of the Do Good to Lead Well podcast. This is why I am thrilled to share this episode, where I welcome Margaret C. Andrews, a seasoned executive and leadership expert, who shares the intriguing backstory behind her book, Manage Yourself to Lead Others, which was inspired by a pivotal moment when she was told she lacked self-awareness. This experience led her to explore the vital connection between understanding oneself and effective, sustainable leadership.Listen in as we guide you through an enlightening exercise to reflect on the traits of your best boss, revealing that a remarkable 85% of these qualities fall under the realm of soft skills or emotional intelligence. Margaret and I address a listener's question on self-awareness, offering methods like 360-degree feedback to gain a clearer understanding of one's impact. The episode continues to explore the challenges of addressing self-awareness and providing constructive feedback, using the SBI (Situation, Behavior, Impact) model to enhance clarity and constructiveness. Our discussion invites you to reconsider what truly makes a great leader and the critical role of empathy and effective communication in leadership.Enhancing team dynamics is also a focal point of our conversation, with insights into creating personal user manuals and team charters to foster effective teamwork. Margaret shares strategies for transitioning from a subject matter expert to leading a team, emphasizing the importance of intentional leadership. We explore managing up with a boss who lacks self-awareness, highlighting self-care and mental health as crucial components of professional success. As we conclude, we underscore the importance of self-awareness in how we perceive our intentions versus how others feel our impacts, advocating for a mindful approach to leadership that balances transparency and resilience.What You'll Learn- The power and importance of self-awareness in effective leadership.- How to enhance emotional intelligence for better team dynamics.- Leveraging 360-feedback for professional development.- Techniques for delivering impactful and constructive feedback.- Ways to align intentions with actions to foster trust within a team.- Methods to build resilience in personal and professional settings.Podcast Timestamps(00:00) – Manage Yourself to Lead Others(09:48) – Soft Skills Are the Heart of Great Leadership(16:55) – Navigating Feedback Conversations to Build Self-Awareness(25:04) – Managing Up(38:37) – Share Your User Manual(42:22) – The Power of Team Charters(47:15) – Vulnerability and Building Resilience(56:16) – Intentions Versus Impacts KEYWORDSPositive Leadership, Self-Awareness, Emotional Intelligence, Team Dynamics, Feedback, Personal Growth, Communication, Resilience, Soft Skills, Mental Health, Vulnerability, Transparency, Leading with Intention, Fostering Collaboration, User Manuals, Team Charters, CEO Success

Bridging The Gap
The Soft Skills The Make Advisors Indispensable

Bridging The Gap

Play Episode Listen Later Dec 4, 2025 28:35


We often think that losing a client is about performance—but more often, it's about a disconnect we never noticed. In this episode of The FutureProof Advisor, I reflect on a client relationship that unraveled not because of returns or planning, but because we never went deep enough. I held onto the surface: the portfolio, the strategy, the metrics. What I missed was the fear, the doubt, and the emotional weight that performance talk was meant to cover up.As advisors, we're trained to solve problems, but not always to sit in uncertainty. We default to measurable things because they feel safe. But real client retention doesn't live in the measurable—it lives in how well we understand the person behind the plan. I talk about how emotional clarity often comes after technical success, and why clients may not ask for that deeper connection—but still expect to feel it.This episode is about earning the right to go deeper—not just through planning, but through presence. Because what keeps people isn't a perfect portfolio. It's the sense that someone sees them clearly, and is willing to ask the questions they're still working through themselves.

The Speed of Culture Podcast
Soft Skills: How Dale Carnegie is re-humanizing leadership for an AI world

The Speed of Culture Podcast

Play Episode Listen Later Nov 25, 2025 27:31


In this episode of The Speed of Culture, host Matt Britton sits down with Christine Buscarino, Global Chief Operating Officer and Chief Marketing Officer at Dale Carnegie & Associates, to discuss how empathy and emotional intelligence at work are redefining the future of leadership in an AI-driven world. Christine shares how Dale Carnegie training continues to empower leaders to strengthen communication and trust, engage a cross-generational workforce, and create people-centric cultures that thrive through technological change. Together, they explore how the Human by Design program is helping leaders balance AI and human skills to drive sustainable leadership transformation.Follow Suzy on Twitter: @AskSuzyBizFollow Christine Buscarino on LinkedInSubscribe to The Speed of Culture on your favorite podcast platform.And if you have a question or suggestions for the show, send us an email at suzy@suzy.com Hosted on Acast. See acast.com/privacy for more information.

PreSales Podcast by PreSales Collective
Conquering Imposter Syndrome with Hannah Bloking and Allison Macalik

PreSales Podcast by PreSales Collective

Play Episode Listen Later Nov 24, 2025 31:13


In this episode, Jack Cochran and Matthew James are joined by Hannah Bloking, and Allison Macalik, co-founders of 4Under3. They discuss the universal challenge of imposter syndrome in the pre-sales profession, exploring how it manifests, why it affects nearly everyone, and practical strategies to address it. Hannah and Allison share insights from their workshops, including powerful techniques like the "lighthouse speaker" mindset and the importance of naming your imposter to take control of those negative thoughts. Thank you to Storylane for sponsoring this episode. Follow the Hosts and Guests Connect with Jack Cochran: https://www.linkedin.com/in/jackcochran/ Connect with Matthew James: https://www.linkedin.com/in/matthewyoungjames/ Connect with Hannah Bloking: https://www.linkedin.com/in/hannahcfrisch/  Connect with Allison Macalik: https://www.linkedin.com/in/allisonmacalik/ Links and Resources Mentioned Storylane: https://storylane.io  Join Presales Collective: https://www.presalescollective.com/community-overview 4Under3: https://4under3.io/ Email: info@4under3.io Follow 4Under3 on LinkedIn: https://www.linkedin.com/company/4under3/  Timestamps 00:00 Opening 03:36 Why Focus on Impostor Syndrome 11:57 The Definition of Impostor Syndrome 14:45 Redefinining as a Phenomenon 20:15 Soft Skills is Important 24:50 The Lighthouse Speaker Mindset 27:15 Zip it, Todd! Key Topics Covered Understanding Imposter Syndrome The textbook definition: "The persistent inability to believe that one's success is deserved or has been legitimately achieved as a result of one's own efforts or skills" Why it's being reframed as "imposter phenomenon" rather than syndrome How it manifests differently for everyone The discovery that it affects people of all genders, levels, and backgrounds The Presales Connection Why imposter syndrome is particularly prevalent in pre-sales roles The challenge of being asked to be an expert when you're still learning Why internal demos to your own team are the hardest presentations to give The adrenaline rush of presenting and how it relates to imposter feelings Breaking the Silence Why people suffer in silence with imposter syndrome The power of creating space for vulnerability before major initiatives How company culture needs to embrace these conversations The importance of repeat workshops and ongoing dialogue Practical Techniques The Lighthouse Speaker vs. Spotlight Speaker: Thinking of yourself as lighting the way for others rather than being under scrutiny Naming Your Imposter: Giving your negative self-talk a name (like "Todd") to externalize and control it Reframing: Documenting what happens to realize most failures aren't actually about you Finding Your Person: Identifying someone who can hold you accountable when your imposter is talking The Workshop Impact Why companies become repeat customers How addressing imposter syndrome improves productivity and retention The connection between soft skills training and embracing new frameworks Creating internal communities (like AWS's "The Nest") for ongoing support Looking Forward The personal nature of addressing imposter syndrome The importance of daily practice and repetition How workshops facilitate conversations but individuals must do the work The evolving nature of imposter syndrome as AI and change management accelerate

Smart Agency Masterclass with Jason Swenk: Podcast for Digital Marketing Agencies
The Secret to Surviving AI: Why Soft Skills and Real Partnerships Always Win with Ben Childs| Ep #856

Smart Agency Masterclass with Jason Swenk: Podcast for Digital Marketing Agencies

Play Episode Listen Later Nov 23, 2025 21:57


Would you like access to our advanced agency training for FREE? https://www.agencymastery360.com/training If you're one of the many owners concerned that AI will end the agency model, what are you doing to stay relevant? How are you building lasting relationships that help clients see your value beyond executing tasks? Artificial intelligence, automation, and enterprise-level change have everyone in the agency world wondering what's next. However, agencies have managed to stay relevant with past technological disruptions and the answer has always been: you need to adapt. Today's featured guest has scaled his business through seven iterations for over fourteen years by being willing to adapt to change, and the AI era is no exception. He'll unpack how agencies can stay relevant when technology, data, and client expectations are evolving faster than ever. He also talks about the importance of partnership-based client relationships and why soft skills (not just smart systems) are the real differentiator in the next decade. Ben Childs is the President of Digital Reach, a full-stack B2B marketing consultancy serving SaaS, cybersecurity, AI, and data-driven technology clients. With deep expertise in paid media, SEO, RevOps, and digital experience, Ben's team helps enterprise companies integrate their marketing, data, and operations to drive real revenue growth. Since launching in 2011, Digital Reach has evolved through multiple "versions" as it adapted to the changing marketing landscape, becoming one of the most respected players in modern B2B marketing. In this episode, we'll discuss: The soft skills edge that outperforms AI. Why you should start running toward the problem. The power of in-person connections in a remote-forward industry. Subscribe Apple | Spotify | iHeart Radio Sponsors and Resources This episode is brought to you by Wix Studio: If you're leveling up your team and your client experience, your site builder should keep up too. That's why successful agencies use Wix Studio — built to adapt the way your agency does: AI-powered site mapping, responsive design, flexible workflows, and scalable CMS tools so you spend less on plugins and more on growth. Ready to design faster and smarter? Go to wix.com/studio to get started. How Agencies Can Stay Relevant in AI Revolution At a recent Ad Week event, Ben heard a fellow agency leader predict that all agencies would be "dead in two years" because of AI. Her point: enterprise companies are developing their own language models and internal data systems, cutting agencies out of the picture. Ben does admit this is true. However, his outlook is more optimistic, seeing several possible solutions. Should agencies be partnering with third-party data providers? Should they adjust their skill set? In his view, the need for strategic expertise and technical problem-solving won't disappear anytime soon. The agencies that thrive will be those who adapt to new tools while deepening their human value—helping clients navigate complexity, not just execute tasks. "The reality," Ben explains, "is that hiring people to help you solve hard problems isn't going away. Business is always changing, and that's a huge opportunity for agency owners willing to think and integrate, not panic." Why Soft Skills Outperform AI in the Agency World As agencies evolve, the differentiator isn't going to be who can use AI faster, it's who can understand and support people better. When it comes to enterprise clients, marketing execution has become table stakes. What truly sets a great agency apart is the ability to navigate organizational politics, manage internal friction, and act as a trusted advisor inside complex companies. "We're armchair psychologists half the time," he laughs. "Our clients know we're good at SEO or paid media. What they really need is someone who helps them get things approved, makes their life easier, and has their back when things get tough." Soft problems will never go away and, Ben argues, may even increase in value when the execution problems potentially become commoditized. Agencies that ignore human connection will lose, just like traditional firms that refused to go digital twenty years ago. In the end, the "people part" never goes out of style. Adapting Your Agency: Lessons from 7 Business Iterations Ben started Digital Reach in 2011 using his grandmother's dresser as a desk and charging $200 a month for Google Ads management. Since then, the agency has reinvented itself seven times—each evolution aligning to new markets, services, and technologies. From scrappy freelancer to B2B consultancy, Ben's philosophy has stayed the same: build, learn, and change before you're forced to. "We're on Digital Reach 7.0 in 14 years," he says. "We'll probably hit version 12.0 in the next ten. You can't just ride your old business idea into Valhalla. Some people will always be better at adapting, and that will never change." WhyPartnership (Not Performance) Determines Client Retention When agencies talk about "partnership," it often sounds like marketing fluff. But Ben explains that true partnership is built on trust and reliability, not just metrics. Most clients don't fire agencies because of poor performance; they leave because of broken trust, poor communication, or lack of understanding. "When clients say, 'You don't get our business,' that's when numbers start to matter," Ben explains. "If they can't trust you when things go wrong, you're done." Ben understands that helping clients solve internal problems like procurement delays or team politics can do more to build loyalty than a great campaign. Running toward the problem, taking ownership, and communicating transparently are the fastest ways to strengthen relationships that last across multiple companies. Build Client Trust Fast by Running Toward the Problem Other than delivering results and making your clients' lives easier, Ben believes another powerful way to build trust is not being afraid to admit your mistakes and being quick to fix them. Honesty builds staying power. When agencies take responsibility for missteps and present a clear plan for fixing them, clients respond with respect, not resentment. Do not avoid the problem. In fact, you should run towards the problem and face the situation head on. You'll get more benefit of the doubt from clients with this attitude. Ben's team once led a client call with bad news—the metrics were down. Instead of hiding it, they explained what went wrong, what they learned, and how they'd adjust. "The client was ready to run through a wall for us after that," he says. "They loved that we owned it." The Power of In-Person Connection in a Remote-Forward Industry As agencies lean more into remote work, Ben calls for agencies to make an effort to meet with clients in person: "In-person will always be in vogue." It'll help your clients understand who you are, rather than just staring at your picture on Zoom, and trying to form a true connection. He encourages owners to set a clear revenue threshold for when to invest in face-to-face meetings—whether that's a kickoff, annual review, or shared conference. When clients meet you over pizza and a drink, it transforms the relationship from vendor to partner. Do You Want to Transform Your Agency from a Liability to an Asset? Looking to dig deeper into your agency's potential? Check out our Agency Blueprint. Designed for agency owners like you, our Agency Blueprint helps you uncover growth opportunities, tackle obstacles, and craft a customized blueprint for your agency's success.

Do Good To Lead Well with Craig Dowden
Leading with Purpose, Collaboration and Creativity in the Digital Age: A Conversation with Andrew Lo (CEO, Embark)

Do Good To Lead Well with Craig Dowden

Play Episode Listen Later Nov 20, 2025 50:06


Join us for an enlightening exploration of purpose-driven leadership as we welcome Andrew Lo, President and CEO of Embark, to the Do Good to Lead Well podcast. Discover how Embark is transforming how families plan, save, and invest in their children's education through innovative initiatives like their new gifting program for Registered Education Savings Plans (RESPs). This program allows grandparents and others to contribute to a child's education fund during the holidays.Andrew also shares the intricacies of building a purpose-driven, collaborative environment. Discover how Embark measures success through customer satisfaction and trust, and how reinvesting their earnings into educational initiatives supports young entrepreneurs. Andrew's stories of experimentation, resilience, and mental well-being underscore the importance of nurturing a culture where innovation thrives and collective success is prioritized.As we explore the transformative journey of fostering a learning culture, Andrew shares strategies for encouraging lifelong learning and innovation within his organization. From participation in international conferences to hackathons, Embark promotes creativity and problem-solving across all levels. We also address the challenges of maintaining accountability while nurturing a positive organizational culture, emphasizing the importance of empowerment and open communication. With a focus on building resilience and mental well-being, this episode provides valuable insights for leaders navigating the complexities of the modern business landscape, especially in the AI era. Tune in for an inspiring conversation that highlights the human connection at the heart of leadership and innovation.What You'll Learn- The heart of purpose-driven leadership- The secrets to collaboration- How to foster a learning culture- Empowering accountability and growth- Why you want to lead with consensus when defining organizational success- Building resilience and mental well-being- Leadership in the digital and AI eraPodcast Timestamps(00:00) - Purpose-Driven Leadership in Education(08:45) – The Qualities of Great Leaders(17:15) – The Secrets to Effective Collaboration(25:49) - Empowering Accountability for Organizational Growth(32:10) - Building Resilience and Mental Well-Being(38:49) – The Motivational Power of a Truly Shared Definition of Success(52:27) - Leadership in the AI EraKEYWORDSPositive Leadership, Leading with Purpose, Purpose-Driven Leadership, Innovation, Financial Literacy, Social Impact, Collaboration, Customer Satisfaction, Trust, Corporate Scorecard, Young Entrepreneurs, Learning Culture, Lifelong Learning, Hackathons, Curiosity, Accountability, Empowerment, Organizational Growth, Mental Well-Being, Resilience, Fear of Failure, Burnout, Hybrid Work Environments, Strategic Planning, AI Era, Soft Skills, Emotional Intelligence, Human Connection, CEO Success