Podcasts about Soft skills

“Great leadership starts with great self-leadership” is a mantra that lies at the heart of the Do Good to Lead Well podcast. This is why I am thrilled to share this episode, where I welcome Margaret C. Andrews, a seasoned executive and leadership expert, who shares the intriguing backstory behind her book, Manage Yourself to Lead Others, which was inspired by a pivotal moment when she was told she lacked self-awareness. This experience led her to explore the vital connection between understanding oneself and effective, sustainable leadership.Listen in as we guide you through an enlightening exercise to reflect on the traits of your best boss, revealing that a remarkable 85% of these qualities fall under the realm of soft skills or emotional intelligence. Margaret and I address a listener's question on self-awareness, offering methods like 360-degree feedback to gain a clearer understanding of one's impact. The episode continues to explore the challenges of addressing self-awareness and providing constructive feedback, using the SBI (Situation, Behavior, Impact) model to enhance clarity and constructiveness. Our discussion invites you to reconsider what truly makes a great leader and the critical role of empathy and effective communication in leadership.Enhancing team dynamics is also a focal point of our conversation, with insights into creating personal user manuals and team charters to foster effective teamwork. Margaret shares strategies for transitioning from a subject matter expert to leading a team, emphasizing the importance of intentional leadership. We explore managing up with a boss who lacks self-awareness, highlighting self-care and mental health as crucial components of professional success. As we conclude, we underscore the importance of self-awareness in how we perceive our intentions versus how others feel our impacts, advocating for a mindful approach to leadership that balances transparency and resilience.What You'll Learn- The power and importance of self-awareness in effective leadership.- How to enhance emotional intelligence for better team dynamics.- Leveraging 360-feedback for professional development.- Techniques for delivering impactful and constructive feedback.- Ways to align intentions with actions to foster trust within a team.- Methods to build resilience in personal and professional settings.Podcast Timestamps(00:00) – Manage Yourself to Lead Others(09:48) – Soft Skills Are the Heart of Great Leadership(16:55) – Navigating Feedback Conversations to Build Self-Awareness(25:04) – Managing Up(38:37) – Share Your User Manual(42:22) – The Power of Team Charters(47:15) – Vulnerability and Building Resilience(56:16) – Intentions Versus Impacts KEYWORDSPositive Leadership, Self-Awareness, Emotional Intelligence, Team Dynamics, Feedback, Personal Growth, Communication, Resilience, Soft Skills, Mental Health, Vulnerability, Transparency, Leading with Intention, Fostering Collaboration, User Manuals, Team Charters, CEO Success

We often think that losing a client is about performance—but more often, it's about a disconnect we never noticed. In this episode of The FutureProof Advisor, I reflect on a client relationship that unraveled not because of returns or planning, but because we never went deep enough. I held onto the surface: the portfolio, the strategy, the metrics. What I missed was the fear, the doubt, and the emotional weight that performance talk was meant to cover up.As advisors, we're trained to solve problems, but not always to sit in uncertainty. We default to measurable things because they feel safe. But real client retention doesn't live in the measurable—it lives in how well we understand the person behind the plan. I talk about how emotional clarity often comes after technical success, and why clients may not ask for that deeper connection—but still expect to feel it.This episode is about earning the right to go deeper—not just through planning, but through presence. Because what keeps people isn't a perfect portfolio. It's the sense that someone sees them clearly, and is willing to ask the questions they're still working through themselves.

Soft skills and Etiquette are significant. Faith Fetaru, an image consultant and soft skills trainer portrays how soft skills bridge the gap between technical expertise and career opportunities, and shares practical techniques to improve your personal and professional interactions. We discuss interview preparation to leveraging virtual communication, Faith shares invaluable advice on building confidence, presenting oneself effectively, and the importance of emotional intelligence. Plus, get insights into cultural nuances and hear inspirational stories about transforming lives through mentorship and guidance. Details; 00:00 Introduction to Soft Skills00:36 The Importance of Authenticity01:28 Networking and Mindset Shift02:05 Faith's Journey and Career Shift06:30 Mentorship and Personal Growth15:38 Soft Skills in the Digital Age17:36 Cultural Differences in Soft Skills19:16 The Importance of Interpersonal Skills19:54 Challenges in Soft Skills Training20:52 Networking and Social Etiquette22:21 The Role of Soft Skills in Professional Success25:24 Incorporating Soft Skills in Education28:47 Global Perspectives on Soft Skills38:30 Final Thoughts and Contact InformationFollow up on LinkedIn with her in his names anywhereShare your feedback on what you think it will take for Uganda to achieve a middle class economy, and inquiries at onuganda@gmail.com or WhatsApp +25678537996. PODCAST DISCLAIMER. The views and opinions expressed in the episode are those of the individuals. They do not represent or reflect the official position of the ON Uganda Podcast, so we do not take responsibility for any ideas expressed by guests during the Podcast episode. You are smart enough to take out what works for you.As of 19.05.25

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How do universities ensure their programmes and curricula meet the demands from industry, government – and students themselves – for career-ready graduates equipped with vital transferable skills? Skills – whether you call them soft, transferable, power, productivity, work-based or human skills – have come to dominate the conversation about employability. The rapid advance of artificial intelligence, coupled with a shrinking number of entry-level roles, means that graduates are looking for the capabilities that will give them an edge. Industry and governments, meanwhile, have their eye on the economic and innovation advantages that come with an agile, digitally literate and productive workforce. Alongside academic skills, universities have long provided students with opportunities to develop communication, critical thinking and teamwork skills, but external demands mean they need to be more intentional about embedding transferable skills in curricula – and give graduates means to evidence this learning. To find out how institutions in the UK and Australia are responding to the call for work-ready graduates with a skill set adapted to the modern economy, we talked to: Sir David Bell is vice-chancellor and chief executive of the University of Sunderland. He is also vice-chair of Skills England. Sir David has served as Her Majesty's chief inspector of schools, and his public sector roles include permanent secretary at the UK Department for Education, director of education and libraries for Newcastle City Council and chief executive of Bedfordshire County Council. Dawn Bennett is a higher education consultant, with a focus on graduate outcomes and student success. She is also founder of the Developing Employ-ability Initiative, which gives students and educators a framework for managing career development and mapping employability skills, and a senior associate with consultancy Outside Opinion. She spent 14 years as the John Curtin distinguished professor of higher education and director of the Developing Employability and Creative Workforce Initiatives at Curtin University, Australia, and continues to engage in research. She is a former professional violist. Derek Harding is manager of the VET Educator Academy at Swinburne University of Technology, Melbourne. In this role, he works on professional development for staff to promote academic quality. A former high school teacher, he has experience in foundation education and instructional design. For more advice and insight on developing transferable skills from academics and experts from universities around the world, read our spotlight Soft skills for hard times.

Le cose semplici sembrano facili solo finché non le guardi da vicino. È nei dettagli invisibili che si decide la qualità: di un groove, di un progetto, di un lavoro fatto bene. In musica come nel lavoro, la differenza non la fanno gli effetti speciali, ma i fondamentali — quelli che tutti credono di padroneggiare… finché non vengono messi alla prova. In questo video parto da due basi del basso elettrico: gli ottavi e la tecnica della mano destra. Ma ciò che c'è dentro questi fondamentali vale anche fuori dalla musica: presenza, ascolto, adattabilità, cura del dettaglio. È lo stesso meccanismo delle soft skills nel lavoro: sono invisibili quando ci sono, ma diventano evidenti quando mancano. Se lavori con creatività, se sei un musicista o un professionista che vive di progetti, spero che questo video ti offra una prospettiva utile per rimettere al centro ciò che conta davvero.⁠⁠⁠⁠⁠⁠⁠Vai al Video

Send us a textA superstar stopped a show to eject a sleepy fan, and the crowd divided. We look past the memes to the real duty of care at live events, the difference between standards and humiliation, and why humility travels further than hype. That contrast sets the stage for a wider theme: how power is used in public, at work and in culture.From Lupita Nyong'o's choice to refuse typecasting to the labels black women still face in offices, we unpack how stereotypes take root and how to push back with clarity, documentation and policy. I share a candid story about dealing with a disruptive senior, why governance protects your career, and how to use relationship capital without losing your peace. We also dig into Spotify's unwavering approach to flexible work, separating outcomes from optics and treating adults like adults.Creativity gets its own spotlight as I introduce Sister Scribble, a 90s-inspired premium stationery brand built for people who still believe in pen, paper and ideas with weight. We talk about what real support looks like, why community matters more than clout, and how to keep building when the hours are long and the room is loud. A listener dilemma on postpartum psychosis at work brings practical steps on occupational health, boundaries and dignity.A look at Nnamdi Kanu's conviction through the lens of the Biafra War 2 years, 6 months and 9 days that still shape Igbo memory and justice today. We close with history that still breathes: a clear, grounded primer on Biafra, Igbo identity and Nnamdi Kanu's conviction. Beyond the legal language sit questions about self-determination, state power and what justice means when memory is raw. If you're here for honest talk, useful frameworks and stories with heart, you're in the right place.If this resonated, tap follow, share it with a friend, and leave a quick review to help others find the show. Your support keeps these conversations alive.Sponsorships - Email me: hello@toyatalks.comTikTok: toya_washington Twitter: @toya_w (#ToyaTalksPodcast) Snapchat: @toyawashington Instagram: @toya_washington & @toya_talks https://toyatalks.com/ Music (Intro and Outro) Written and created by Nomadic Star Stationary Company: Sistah Scribble Instagram: @sistahscribble Website: www.sistahscribble.com Email: hello@sistahscribble.com

Work feels different today. Conversations about AI, hybrid schedules, shifting career paths, and talent shortages aren't just industry headlines—they're shaping everyday decisions for workers and employers alike. As people rethink what they want from their careers and companies rethink what they need from their teams, one theme keeps rising to the surface: the skills that separate good from great have less to do with tools and more to do with how humans show up. According to the World Economic Forum's Future of Jobs analysis, employers are increasingly prioritizing human-centered capabilities such as creative thinking, resilience, adaptability, leadership, and the ability to collaborate effectively.How do we navigate a labor market in flux while staying rooted in human connection, communication, and service? And what does the future look like for professionals choosing between corporate paths, trade careers, and everything in between?Welcome to Straight Outta Crumpton. In the latest episode, host Greg Crumpton welcomes Ben Brandon, Executive Vice President of Client Success at AccruePartners, for a thoughtful look at how the world of work is shifting. Together, they dig into career paths, the evolving value of soft skills, the impact of AI, and what frontline roles can teach every business about customer experience.Top insights from the talk…Soft skills trump technology. Ben and Greg discuss why communication, reliability, problem-solving, and authenticity are more important than ever—especially as AI becomes more embedded in daily work.Career paths are no longer linear. From boomeranging between companies to exploring roles across industry sizes, Ben emphasizes the freedom workers now have to build careers that fit their strengths and values.The skilled trades are evolving fast. Technology and customer-experience expectations are raising the bar in frontline industries—creating strong career opportunities that don't require a traditional four-year degree.Ben Brandon is an experienced talent strategy leader with deep expertise in staffing, recruitment, and client success across functions such as accounting and finance, IT, HR, and corporate support. Over his career at AccruePartners and Vaco, he has led high-performing teams, supported major enterprise clients, and helped scale award-winning recruiting operations built on a proprietary 15-step talent delivery system. Known for his ability to connect people and solve complex workforce challenges, he now serves as Executive Vice President of Client Success at AccruePartners, guiding end-to-end talent solutions for businesses across the Carolinas and beyond.

In this episode of The Speed of Culture, host Matt Britton sits down with Christine Buscarino, Global Chief Operating Officer and Chief Marketing Officer at Dale Carnegie & Associates, to discuss how empathy and emotional intelligence at work are redefining the future of leadership in an AI-driven world. Christine shares how Dale Carnegie training continues to empower leaders to strengthen communication and trust, engage a cross-generational workforce, and create people-centric cultures that thrive through technological change. Together, they explore how the Human by Design program is helping leaders balance AI and human skills to drive sustainable leadership transformation.Follow Suzy on Twitter: @AskSuzyBizFollow Christine Buscarino on LinkedInSubscribe to The Speed of Culture on your favorite podcast platform.And if you have a question or suggestions for the show, send us an email at suzy@suzy.com Hosted on Acast. See acast.com/privacy for more information.

When it comes to BCBA supervision, are we just checking boxes or shaping confident, ethical clinicians? In this episode, we unpack how to move beyond paperwork to create meaningful, individualized supervision that actually prepares our trainees for real-world practice.We talk about the parallels between supervision and parenting—knowing when to let go, when to guide, and how to build independence with purpose. You'll hear why the task list is an essential foundation but not the whole picture and how to embed soft skills like collaboration, communication, and clinical judgment into every supervision plan.We also share strategies for feedback that sticks, from in-the-moment coaching to structured reflection sessions, and ways to make data-driven decisions about your supervisee's growth. If you've ever wondered how to turn the supervision process into something more human, this episode is for you.What's Inside:Turning task list items into real-life competenceStrategies for feedback, reflection, and growthBalancing structure with individualized supervisionMentioned in This Episode:Supervision Resource BundleHowToABA.com/joinHow to ABA on YouTubeFind us on FacebookFollow us on Instagram

What You'll Learn:In this episode, hosts Patrick Adams and Andy Olrich discuss the importance of soft skills in leadership, emphasizing empathy, communication, adaptability, and emotional intelligence.About the Guest:Andy Olrich brings over 25 years of expertise in engineering trades, services, manufacturing, mining and logistics processes and support. With qualifications in Continuous Improvement and LEAN Six Sigma, he is also a Certified Scrum Master. Andy finds fulfillment in witnessing the positive outcomes that result from teams collaboratively working towards shared and individual goals.Patrick Adams is an internationally recognized leadership coach, consultant and professional speaker. He is best known for his unique human approach to sound team building practices, creating consensus and enabling empowerment.Patrick has been delivering bottom-line results through specialized process improvement solutions for over 20 years. He's worked with all types of businesses from private, non-profit, government, and manufacturing ranging from small business to billion-dollar corporations. Patrick is an Author of the best selling book, Avoiding the Continuous Appearance Trap.Links:⁠Click Here For Andy Olrich's LinkedIn⁠⁠⁠Click Here For Patrick Adams' LinkedIn⁠

Like the show? Show your support by using our sponsors.Promotive can help you find your dream job. Touch HERE to see open jobs.Need to update your shop systems and software? Try Tekmetric HEREWanna go to Tekmetric's first ever industry training event Tektonic? Register HEREIn this episode, Jeff Compton sits down with Tony Martinez who was the AAPEX Technician of the Year. Tony shares his perspective on mentorship in the automotive industry and the importance of team culture over individual performance. He and Jeff talk about the value of constantly learning and ASE certifications. They also discuss the growing need for open access to service information and support for the Right to Repair Act.Timestamps:00:00 "Teamwork and Growth Insights"10:21 "Learning Extreme Ownership"15:58 "Path to Becoming an A Tech"20:45 ASE Test Prep Insights22:32 "Pursuing Manufacturing Apprenticeship Early"29:11 "Engine Assembly and Keystone Pipeline"33:52 "Building Mastery Over Quick Fixes"43:10 "Workshop Workflow and Logistics"47:58 "Patience and Perseverance in Challenges"50:29 "Perseverance and Problem-Solving"59:27 "Company Culture Drives Success"01:03:59 Sherwood Family: Teaching Automotive Skills Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232

As careers become less linear and more purpose-driven, workers are increasingly drawn to environments that value adaptability, culture fit, and soft skills for career growth. These capabilities are proving just as critical as technical expertise, especially as AI, remote work, and flexible paths reshape the labor market. According to McKinsey, 70% of workers say their sense of purpose is defined by their job, with many seeking workplaces that align with personal values and offer room to grow.So, how can employees and leaders alike build careers and workplaces that prioritize both performance and humanity?On this episode of Straight Outta Crumpton, host Greg Crumpton speaks with Ben Brandon, Executive Vice President of Client Success at AccruePartners. They discuss Brandon's path from public accounting to talent leadership, his return to Accrue after time away, and what that journey revealed about culture fit and career satisfaction. The conversation also covers the shifting demands of today's workforce, the growing importance of soft skills for career growth, and how technology—including AI—is reshaping both hiring and frontline roles.Key Themes from the Episode:Career Growth Isn't Linear: Ben discusses how leaving and returning to AccruePartners helped him rediscover the type of workplace where he thrives—entrepreneurial, nimble, and people-centric.Soft Skills Still Matter Most: In an age of automation and AI, skills like empathy, communication, and authenticity remain vital, especially in service and client-facing roles.Skilled Trades and Flexibility Are Rising: Brandon reflects on how technology and the gig economy have reshaped job access, highlighting opportunities in trades and the growing emphasis on adaptability.Ben Brandon is Executive Vice President of Client Success at AccruePartners, where he leads strategic talent solutions across accounting, finance, IT, and corporate support. With a background in public accounting at KPMG and over 15 years in recruiting and workforce development, Brandon brings deep expertise in talent strategy, client partnerships, and leadership coaching. He has held senior roles at both AccruePartners and Vaco, and is a Certified Staffing Professional (CSP) recognized for driving people-centered growth in dynamic business environments.

In this episode, Jack Cochran and Matthew James are joined by Hannah Bloking, and Allison Macalik, co-founders of 4Under3. They discuss the universal challenge of imposter syndrome in the pre-sales profession, exploring how it manifests, why it affects nearly everyone, and practical strategies to address it. Hannah and Allison share insights from their workshops, including powerful techniques like the "lighthouse speaker" mindset and the importance of naming your imposter to take control of those negative thoughts. Thank you to Storylane for sponsoring this episode. Follow the Hosts and Guests Connect with Jack Cochran: https://www.linkedin.com/in/jackcochran/ Connect with Matthew James: https://www.linkedin.com/in/matthewyoungjames/ Connect with Hannah Bloking: https://www.linkedin.com/in/hannahcfrisch/  Connect with Allison Macalik: https://www.linkedin.com/in/allisonmacalik/ Links and Resources Mentioned Storylane: https://storylane.io  Join Presales Collective: https://www.presalescollective.com/community-overview 4Under3: https://4under3.io/ Email: info@4under3.io Follow 4Under3 on LinkedIn: https://www.linkedin.com/company/4under3/  Timestamps 00:00 Opening 03:36 Why Focus on Impostor Syndrome 11:57 The Definition of Impostor Syndrome 14:45 Redefinining as a Phenomenon 20:15 Soft Skills is Important 24:50 The Lighthouse Speaker Mindset 27:15 Zip it, Todd! Key Topics Covered Understanding Imposter Syndrome The textbook definition: "The persistent inability to believe that one's success is deserved or has been legitimately achieved as a result of one's own efforts or skills" Why it's being reframed as "imposter phenomenon" rather than syndrome How it manifests differently for everyone The discovery that it affects people of all genders, levels, and backgrounds The Presales Connection Why imposter syndrome is particularly prevalent in pre-sales roles The challenge of being asked to be an expert when you're still learning Why internal demos to your own team are the hardest presentations to give The adrenaline rush of presenting and how it relates to imposter feelings Breaking the Silence Why people suffer in silence with imposter syndrome The power of creating space for vulnerability before major initiatives How company culture needs to embrace these conversations The importance of repeat workshops and ongoing dialogue Practical Techniques The Lighthouse Speaker vs. Spotlight Speaker: Thinking of yourself as lighting the way for others rather than being under scrutiny Naming Your Imposter: Giving your negative self-talk a name (like "Todd") to externalize and control it Reframing: Documenting what happens to realize most failures aren't actually about you Finding Your Person: Identifying someone who can hold you accountable when your imposter is talking The Workshop Impact Why companies become repeat customers How addressing imposter syndrome improves productivity and retention The connection between soft skills training and embracing new frameworks Creating internal communities (like AWS's "The Nest") for ongoing support Looking Forward The personal nature of addressing imposter syndrome The importance of daily practice and repetition How workshops facilitate conversations but individuals must do the work The evolving nature of imposter syndrome as AI and change management accelerate

The job doesn't wait for your feelings to catch up. That's why we unpack a clear, practical way to stay steady under pressure—using Stoicism as a daily tool for safer shifts, better decisions, and a healthier mind. We get honest about chaos on the unit, the pull to react fast, and how a few disciplined choices turn tension into control.We break down the dichotomy of control for correctional work: you can't dictate inmate choices, staffing levels, or last-minute OT, but you can own your tone, readiness, professionalism, and tactical patience. We explore emotional regulation without suppression, the real difference between responding and reacting, and how firm, fair, and consistent behavior lowers risk and builds trust. You'll hear why cynicism grows behind the walls, how it erodes judgment, and the Stoic virtues—wisdom, courage, justice, temperance—that keep bitterness from becoming your baseline.Leadership matters even more when the stakes climb. We look at humility versus ego, setting culture, keeping communication open, and using a Stoic pause before big decisions. We also tackle moral injury: enforcing policies you don't support, witnessing violence, and carrying stories the public never sees. Stoicism helps separate what's yours to control from what isn't, so you can act with integrity inside your lane and protect your mental health over the long haul.If you want tools you can use on the next shift—reflection prompts, de-escalation habits, and mindset resets—this conversation delivers a field-tested playbook. Listen, share it with a teammate, and tell us one thing you'll choose to control today. If the show helps, subscribe, leave a review, and pass it on to a partner who needs the Stoic pause.Send us a text PepperBallFrom crowd control to cell extractions, the PepperBall system is the safe, non-lethal option.OMNIOMNI is cutting-edge software designed to track inmates and assets within your prison or jail. Command PresenceBringing prisons and jails the training they deserve!Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.Support the showAlso, check out Michael's newest book - POWER SKILLS: Emotional Intelligence and Soft Skills for Correctional Officers, First Responders, and Beyond https://amzn.to/4mBeog5 See Michael's newest Children's Books here: www.CantrellWrites.com Support the show ======================= Contact me: mike@theprisonofficer.com Buy Me a Cup of Coffee https://www.buymeacoffee.com/mikeml Keys to Your New Career: Information and Guidance to Get Hired and Be Successful as a Correctional or Detention Officer https://amzn.to/4g0mSLw Finding Your Purpose: Crafting a Personal Vision Statement to Guide Your Life and Career https://amzn.to/3HV4dUG Take care of each other and Be Safe behind those walls and fences! #prisonofficerpodcast #leadership #podcast @theprisonofficerpodcast Contact us: mike@theprisonofficer.comFacebook: https://www.facebook.com/ThePrisonOfficerTake care of each other and Be Safe behind those walls and fences!

In dieser Episode des SEOpresso-Podcasts diskutieren Björn Darko und Marco Lauerwald die Herausforderungen und Chancen im Bereich der Skill Gaps im Marketing und SEO. Marco, der an seiner Dissertation über Skill Gaps in deutschen Marketing-Teams arbeitet, teilt seine Erkenntnisse über die Notwendigkeit von Upskilling und Reskilling in der Ära der Künstlichen Intelligenz. Sie beleuchten die Bedeutung von Digitalkompetenzen, die Rolle von Führungskräften in der Weiterbildung und die Notwendigkeit, eine Lernkultur in Unternehmen zu etablieren. Zudem wird das L17-Modell für energiepositives Lernen vorgestellt und die Wichtigkeit von Soft Skills in der Führung diskutiert.TakeawaysSkill Gaps sind ein zentrales Thema im Marketing.Die Weiterbildung muss an die Bedürfnisse des Marktes angepasst werden.Digitalkompetenzen sind entscheidend für den Erfolg im Marketing.Upskilling ist in der KI-Ära wichtiger als Reskilling.Die Halbwertzeit von Wissen beträgt nur zweieinhalb Jahre.Führungskräfte müssen als Vorbilder in der Weiterbildung agieren.Skill Trees helfen bei der Talententwicklung und Motivation.Lernen muss individuell und in Arbeitszeit integriert sein.KI kann uns von monotonen Aufgaben befreien.Eine positive Lernkultur ist entscheidend für den Unternehmenserfolg.Chapters00:00 Einführung in Skill Gaps im Marketing02:18 Die Motivation hinter der Forschung zu Skill Gaps04:14 Herausforderungen der Weiterbildung in Unternehmen07:30 Die Halbwertzeit von Wissen und die Rolle der KI10:45 Digitale Kompetenzen und die Zusammenarbeit mit KI14:12 Upskilling vs. Reskilling in der KI-Ära16:32 Wichtige Skills für SEO-Profis 202520:42 Skill Trees zur Talententwicklung im SEO24:36 Die Bedeutung von Hardskills und Softskills26:01 Führung und Management: Herausforderungen und Lösungen30:00 Einfluss der Führungskraft auf das Arbeitsumfeld32:45 Das L17-Modell: Prinzipien für energiepositives Lernen37:55 Herausforderungen in der Weiterbildung und Ressourcenmanagement41:00 Die 70-20-10-Methode für effektives Lernen46:37 Menschzentrierung im KI-Zeitalter: Chancen und HerausforderungenWer mehr zu diesem Thema wissen möchte, dem empfehle ich Marcos Website: https://skillgaps.de/

Would you like access to our advanced agency training for FREE? https://www.agencymastery360.com/training If you're one of the many owners concerned that AI will end the agency model, what are you doing to stay relevant? How are you building lasting relationships that help clients see your value beyond executing tasks? Artificial intelligence, automation, and enterprise-level change have everyone in the agency world wondering what's next. However, agencies have managed to stay relevant with past technological disruptions and the answer has always been: you need to adapt. Today's featured guest has scaled his business through seven iterations for over fourteen years by being willing to adapt to change, and the AI era is no exception. He'll unpack how agencies can stay relevant when technology, data, and client expectations are evolving faster than ever. He also talks about the importance of partnership-based client relationships and why soft skills (not just smart systems) are the real differentiator in the next decade. Ben Childs is the President of Digital Reach, a full-stack B2B marketing consultancy serving SaaS, cybersecurity, AI, and data-driven technology clients. With deep expertise in paid media, SEO, RevOps, and digital experience, Ben's team helps enterprise companies integrate their marketing, data, and operations to drive real revenue growth. Since launching in 2011, Digital Reach has evolved through multiple "versions" as it adapted to the changing marketing landscape, becoming one of the most respected players in modern B2B marketing. In this episode, we'll discuss: The soft skills edge that outperforms AI. Why you should start running toward the problem. The power of in-person connections in a remote-forward industry. Subscribe Apple | Spotify | iHeart Radio Sponsors and Resources This episode is brought to you by Wix Studio: If you're leveling up your team and your client experience, your site builder should keep up too. That's why successful agencies use Wix Studio — built to adapt the way your agency does: AI-powered site mapping, responsive design, flexible workflows, and scalable CMS tools so you spend less on plugins and more on growth. Ready to design faster and smarter? Go to wix.com/studio to get started. How Agencies Can Stay Relevant in AI Revolution At a recent Ad Week event, Ben heard a fellow agency leader predict that all agencies would be "dead in two years" because of AI. Her point: enterprise companies are developing their own language models and internal data systems, cutting agencies out of the picture. Ben does admit this is true. However, his outlook is more optimistic, seeing several possible solutions. Should agencies be partnering with third-party data providers? Should they adjust their skill set? In his view, the need for strategic expertise and technical problem-solving won't disappear anytime soon. The agencies that thrive will be those who adapt to new tools while deepening their human value—helping clients navigate complexity, not just execute tasks. "The reality," Ben explains, "is that hiring people to help you solve hard problems isn't going away. Business is always changing, and that's a huge opportunity for agency owners willing to think and integrate, not panic." Why Soft Skills Outperform AI in the Agency World As agencies evolve, the differentiator isn't going to be who can use AI faster, it's who can understand and support people better. When it comes to enterprise clients, marketing execution has become table stakes. What truly sets a great agency apart is the ability to navigate organizational politics, manage internal friction, and act as a trusted advisor inside complex companies. "We're armchair psychologists half the time," he laughs. "Our clients know we're good at SEO or paid media. What they really need is someone who helps them get things approved, makes their life easier, and has their back when things get tough." Soft problems will never go away and, Ben argues, may even increase in value when the execution problems potentially become commoditized. Agencies that ignore human connection will lose, just like traditional firms that refused to go digital twenty years ago. In the end, the "people part" never goes out of style. Adapting Your Agency: Lessons from 7 Business Iterations Ben started Digital Reach in 2011 using his grandmother's dresser as a desk and charging $200 a month for Google Ads management. Since then, the agency has reinvented itself seven times—each evolution aligning to new markets, services, and technologies. From scrappy freelancer to B2B consultancy, Ben's philosophy has stayed the same: build, learn, and change before you're forced to. "We're on Digital Reach 7.0 in 14 years," he says. "We'll probably hit version 12.0 in the next ten. You can't just ride your old business idea into Valhalla. Some people will always be better at adapting, and that will never change." WhyPartnership (Not Performance) Determines Client Retention When agencies talk about "partnership," it often sounds like marketing fluff. But Ben explains that true partnership is built on trust and reliability, not just metrics. Most clients don't fire agencies because of poor performance; they leave because of broken trust, poor communication, or lack of understanding. "When clients say, 'You don't get our business,' that's when numbers start to matter," Ben explains. "If they can't trust you when things go wrong, you're done." Ben understands that helping clients solve internal problems like procurement delays or team politics can do more to build loyalty than a great campaign. Running toward the problem, taking ownership, and communicating transparently are the fastest ways to strengthen relationships that last across multiple companies. Build Client Trust Fast by Running Toward the Problem Other than delivering results and making your clients' lives easier, Ben believes another powerful way to build trust is not being afraid to admit your mistakes and being quick to fix them. Honesty builds staying power. When agencies take responsibility for missteps and present a clear plan for fixing them, clients respond with respect, not resentment. Do not avoid the problem. In fact, you should run towards the problem and face the situation head on. You'll get more benefit of the doubt from clients with this attitude. Ben's team once led a client call with bad news—the metrics were down. Instead of hiding it, they explained what went wrong, what they learned, and how they'd adjust. "The client was ready to run through a wall for us after that," he says. "They loved that we owned it." The Power of In-Person Connection in a Remote-Forward Industry As agencies lean more into remote work, Ben calls for agencies to make an effort to meet with clients in person: "In-person will always be in vogue." It'll help your clients understand who you are, rather than just staring at your picture on Zoom, and trying to form a true connection. He encourages owners to set a clear revenue threshold for when to invest in face-to-face meetings—whether that's a kickoff, annual review, or shared conference. When clients meet you over pizza and a drink, it transforms the relationship from vendor to partner. Do You Want to Transform Your Agency from a Liability to an Asset? Looking to dig deeper into your agency's potential? Check out our Agency Blueprint. Designed for agency owners like you, our Agency Blueprint helps you uncover growth opportunities, tackle obstacles, and craft a customized blueprint for your agency's success.

Not just moving the ball, or moving players. Soft skills are about people, and relationships. They are about building community, and developing an environment that support your players goals, and your team goals.Here are there tools, connected to the 6 tasks of a coach.@leedunnesoccer

Send us a textIn this episode, co-hosts Yvonne Guibert and Rafael Gonzalez talk with expert defense attorney and educator Jeff Adelson in a candid conversation about two often-overlooked forces in workers' compensation: ethics and empathy. Together, they explore how small shifts in behavior, perspective, and communication can create better outcomes for injured workers and claims professionals alike.From managing ethical gray zones to acknowledging the human side of every claim, Jeff brings decades of insight, humor, and heart to the conversation. This episode challenges us to rethink the role of compassion in claims management and reminds us that doing the right thing and doing good business are not mutually exclusive.

Join us for an enlightening exploration of purpose-driven leadership as we welcome Andrew Lo, President and CEO of Embark, to the Do Good to Lead Well podcast. Discover how Embark is transforming how families plan, save, and invest in their children's education through innovative initiatives like their new gifting program for Registered Education Savings Plans (RESPs). This program allows grandparents and others to contribute to a child's education fund during the holidays.Andrew also shares the intricacies of building a purpose-driven, collaborative environment. Discover how Embark measures success through customer satisfaction and trust, and how reinvesting their earnings into educational initiatives supports young entrepreneurs. Andrew's stories of experimentation, resilience, and mental well-being underscore the importance of nurturing a culture where innovation thrives and collective success is prioritized.As we explore the transformative journey of fostering a learning culture, Andrew shares strategies for encouraging lifelong learning and innovation within his organization. From participation in international conferences to hackathons, Embark promotes creativity and problem-solving across all levels. We also address the challenges of maintaining accountability while nurturing a positive organizational culture, emphasizing the importance of empowerment and open communication. With a focus on building resilience and mental well-being, this episode provides valuable insights for leaders navigating the complexities of the modern business landscape, especially in the AI era. Tune in for an inspiring conversation that highlights the human connection at the heart of leadership and innovation.What You'll Learn- The heart of purpose-driven leadership- The secrets to collaboration- How to foster a learning culture- Empowering accountability and growth- Why you want to lead with consensus when defining organizational success- Building resilience and mental well-being- Leadership in the digital and AI eraPodcast Timestamps(00:00) - Purpose-Driven Leadership in Education(08:45) – The Qualities of Great Leaders(17:15) – The Secrets to Effective Collaboration(25:49) - Empowering Accountability for Organizational Growth(32:10) - Building Resilience and Mental Well-Being(38:49) – The Motivational Power of a Truly Shared Definition of Success(52:27) - Leadership in the AI EraKEYWORDSPositive Leadership, Leading with Purpose, Purpose-Driven Leadership, Innovation, Financial Literacy, Social Impact, Collaboration, Customer Satisfaction, Trust, Corporate Scorecard, Young Entrepreneurs, Learning Culture, Lifelong Learning, Hackathons, Curiosity, Accountability, Empowerment, Organizational Growth, Mental Well-Being, Resilience, Fear of Failure, Burnout, Hybrid Work Environments, Strategic Planning, AI Era, Soft Skills, Emotional Intelligence, Human Connection, CEO Success

Send us a textThere is a massive difference between being polite and being strategic.Most women leaders are courteous. They say "thank you" and acknowledge hard work. But most miss the specific leadership opportunity that separates middle management from executive leadership: Strategic Appreciation.Real influence isn't just about delivering results; it's about building a network of professional goodwill that becomes currency when you need it most. When you shift from generic gratitude to specific, impact-focused recognition, you stop being just "nice" and start positioning yourself as a leader who understands outcomes and elevates the people around you.In this episode of Communicate to Lead, Kele breaks down exactly how to use strategic appreciation to strengthen relationships and build your leadership brand. With Thanksgiving week approaching, there is no better time to implement this low-stakes, high-impact strategy.In this episode, you will learn:The "Polite vs. Strategic" Trap: Why generic "thanks for all you do" emails are noise, not leadership, and how to shift your approach.The 5 Categories of Influence: The specific people you need to appreciate this week (including the one category most women overlook).The 3-Part Framework: A simple formula for writing recognition messages that land with impact and make you memorable.Career Positioning: How this 10-minute practice signals executive presence and gets you advocated for in rooms you aren't in.Next Steps:This Week's Assignment: Identify 3-5 people from the categories discussed in the episode and send them a message using the 3-Part Framework before the holiday break.About Your Host:Kele Belton is a communication and leadership facilitator, coach, and consultant who specializes in helping women leaders develop confidence and impact through strategic communication and practical leadership frameworks.Connect with Kele for more leadership insights:LinkedIn: https://www.linkedin.com/in/kele-ruth-belton/Instagram: https://www.instagram.com/thetailoredapproach/Website: https://thetailoredapproach.com

Send us a textReady to name the fear behind a big career leap? We start with the uncomfortable truth: stepping into leadership is hard when you've rarely seen anyone who looks like you survive and thrive there. That honesty opens a wide-angle look at credibility, negotiation, and why “director” should be a strategic choice, not a trap. You'll hear practical pay tactics, a clear-eyed read on gender politics, and a call to claim the audacity usually reserved for the loudest voices in the room while anchoring everything in real delivery.We pivot into brand strategy with a surgical breakdown of Fenty Beauty, LVMH, and the “core asset test.” What happens when a revolutionary launch becomes industry standard and the parent company cares most about Sephora and Dior? The answer matters to every founder: positioning must live beyond a single hook, and product lines should pass the test of whether they strengthen your core. Still, Rihanna's two-billion-dollar empire stands as a masterclass in ownership, reminding us that downside cycles don't erase value when you build for longevity.Authenticity in entrepreneurship gets a frank treatment access, capital, and networks change the starting line. We separate story from spin so creators can plan with clarity. Then we look outward: a UN spotlight on persecution in Nigeria, the Sahel's power realignment, and why humanitarian language can mask resource strategy. Closer to home, we press on London's EV congestion charge and how shifting justifications erode policy trust. Finally, we talk about the UK's curriculum overhaul AI literacy, oracy, and media scepticism to prepare young people for a world where synthesis beats rote learning. And yes, we celebrate the launch of Sister Scribble, a premium stationery brand designed to bring back tactile creativity and intention.If this conversation pushes you to ask better questions about your next move career, company, or community hit follow, share with a friend who needs the nudge, and leave a review with your biggest takeaway. Your audacity might be someone else's blueprint.Sponsorships - Email me: hello@toyatalks.comTikTok: toya_washington Twitter: @toya_w (#ToyaTalksPodcast) Snapchat: @toyawashington Instagram: @toya_washington & @toya_talks https://toyatalks.com/ Music (Intro and Outro) Written and created by Nomadic Star Stationary Company: Sistah Scribble Instagram: @sistahscribble Website: www.sistahscribble.com Email: hello@sistahscribble.com

We're continuing with the #LeaderSHIFT series on the podcast this week. These episodes are very direct & to the point, where we'll talk about the different challenges leaders tend to face & how to shift into becoming an influential leader who leads a healthy culture & engaged team!In this episode, I'm sharing how you can shift from being stuck in ambiguity to using it as ammunition in your leadership practices!Mentioned in the Episode: Episode 161: #LeaderSHIFT from Imposter to Influential www.baproinc.com/161 Episode 174: #LeaderSHIFT for Fixer to Facilitator www.baproinc.com/ep174  Need one-on-one help with navigating being a new leader? Schedule your complimentary clarity call with me here!  www.baproinc.com/ep175       Apply to join the New Leader, BIG IMPACT Coaching Program to level up your leadership & build an engaging team... even if the culture is toxic & without management's support! https://baproinc.com/newleaderbigimpact   Questions about this episode? Topic suggestions for future episodes? Send them to culture@businessadvocatespro.com  Let's chat about this episode on “X”: @BAPROINC or IG: @CultureBuildingPRO  The Culture Building like a PRO Podcast: Simple ways to transform your company culture... Today!| Company Culture | Culture Building | Organizational Culture | Employee Engagement | New Leaders | Effective Leadership | Servant Leadership |baproinc.com

Welcome to AI Unraveled (November 18, 2025): Your daily strategic briefing on the business impact of AI.Today's Highlights: Jeff Bezos returns to the arena with a new AI startup, Peter Thiel liquidates his entire Nvidia stake signaling a potential top, Perplexity faces skepticism, and Google unveils a game-changing AI weather model.Strategic Pillars & Topics:

Episode 205 - AI, Soft Business Skills, Social Media, Branding and More In this episode of Bob Cargill's Marketing Show, Bob reflects on his journey in marketing and teaching, expresses gratitude for veterans, and emphasizes the importance of networking and personal branding in today's digital age. He discusses the role of AI in content creation, the significance of soft skills in the workplace, and shares insights from his experiences with the American Marketing Association Boston. Bob also touches on his passion for running and how it serves as a therapeutic outlet for him. The episode concludes with a call to action for listeners to connect with him and leverage their networks. Takeaways Bob expresses gratitude for veterans on Veterans Day. Teaching has become a significant part of Bob's career. Networking is crucial for professional success. Personal branding is essential in the digital age. AI can assist in content creation but should not replace personal touch. Running serves as a therapeutic outlet for Bob. Soft skills are increasingly important in the AI era. Bob encourages listeners to build their networks both online and offline. Creating content helps individuals stand out in a crowded market. Bob is available for mentorship and support. Chapters 00:00 Introduction and Gratitude for Veterans 03:08 Bob's Journey in Marketing and Teaching 05:57 The Importance of Networking and AMA Boston 09:12 Building a Personal Brand Online 11:59 The Role of AI in Content Creation 15:13 Running as a Personal Outlet 17:58 The Importance of Soft Skills in the AI Era 29:59 Conclusion and Call to Action Conclusion Bob Cargill's Marketing Show episode 205 offers a wealth of wisdom for anyone looking to enhance their marketing journey. From the significance of networking to the power of personal branding, Bob provides actionable insights rooted in his extensive experience. Remember, success is not just about what you know but also about who you know and how you present yourself to the world. Stay connected, keep creating, and embrace the challenges ahead.  

Francie Jain is the founder and CEO of Terawatt, a B2B coaching marketplace on a mission to make professional development scalable, affordable, and accessible across every level of an organization. With a career spanning hedge fund marketing, entrepreneurship, and leadership development, Francie brings a unique blend of strategic insight, business acumen, and deep commitment to human potential.Before launching Terawatt, Francie founded Nxt Chptr, a community designed to supportindividuals navigating career transitions. Her first venture, West River Partners, was a third-party marketing consultancy through which she raised nearly half a billion dollars in institutional capital for emerging markets-based hedge funds.Francie's transition from high-stakes finance to human-centered development was sparked by a realization: high-achieving professionals often lack the coaching and support necessary at pivotal moments in their careers. Through Terawatt, she's changing that narrative—empowering businesses to reduce turnover, improve performance, and build resilient teams through targeted group coaching and expert-led development.A graduate of Princeton University (A.B.) and The University of Chicago Booth School ofBusiness (M.B.A.), Francie is passionate about reframing leadership, democratizing access to learning, and helping organizations invest wisely in their most valuable resource: their people.

Hard Lines, Soft Skills — Emotional Intelligence in Work BootsYelling isn't leadership—it's noise. In this episode, step onto a high-pressure data center build with a foreman who trades barking orders for field-ready emotional intelligence. You'll hear how simple moves—naming tension without inflaming it, correcting in private, praising in public, and acting fast on craft feedback—drive trust, safety, and real production. Backed by insights inspired by Daniel Goleman, Gallup, FMI, and real contractor case studies, this episode shows foremen and supers how to hold high standards and keep people bought in. If you run crews and want fewer blowups, better retention, and stronger performance, this one's non-negotiable listening. #BeNEXT

We're continuing with the #LeaderSHIFT series on the podcast this week. These episodes are very direct & to the point, where we'll talk about the different challenges leaders tend to face & how to shift into becoming an influential leader who leads a healthy culture & engaged team!In this episode, I'm sharing how you can shift from being a fixer to being a facilitator for your team!  Need one-on-one help with navigating being a new leader? Schedule your complimentary clarity call with me here!  www.baproinc.com/ep174       Apply to join the New Leader, BIG IMPACT Coaching Program to level up your leadership & build an engaging team... even if the culture is toxic & without management's support! https://baproinc.com/newleaderbigimpact   Questions about this episode? Topic suggestions for future episodes? Send them to culture@businessadvocatespro.com  Let's chat about this episode on “X”: @BAPROINC or IG: @CultureBuildingPRO  The Culture Building like a PRO Podcast: Simple ways to transform your company culture... Today!| Company Culture | Culture Building | Organizational Culture | Employee Engagement | New Leaders | Effective Leadership | Servant Leadership |baproinc.com

How do you lead a global treasury team, navigate tech-driven transformation, and still stay grounded in human connection?In this episode, Cathy Fields, VP Treasurer of Hitachi Digital, shares how her unconventional career path, people-first mindset, and deep-rooted love for forecasting helped her shape Treasury at one of the world's leading digital companies. Cathy Fields is the VP Treasurer of Hitachi Digital. With over two decades of experience across credit, treasury, and corporate finance, Cathy shares her remarkable journey from exercise physiology to global finance, offering lessons in resilience, leadership, and the power of saying “yes.” Her approach to building strong teams, driving results, and leveraging soft skills in a tech-driven world is both inspiring and practical.This episode explores modern treasury leadership - from navigating AI and global banking to building empowered remote teams. Cathy shares career-shaping decisions, the value of mentorship, and why people skills matter as much as finance. Expect practical insights for treasury professionals at any stage.What We Cover in This Episode:Cathy's surprising shift from exercise physiology to corporate treasury Her philosophy of saying "yes" and embracing risk throughout her careerThe importance of early financial education and how STEM outreach fuels future talentHow Cathy built and leads a high-functioning, remote treasury teamThe evolving role of AI in treasury - what's real vs. what's hypeWhy soft skills and analytical thinking often outweigh technical experience in hiringHow to build productive and transparent banking relationshipsThe power of mentorship and networking in career developmentForecasting as a “simple math” passion and its role in treasury leadershipCathy's approach to work-life balance and empowering parents in her teamYou can connect with Cathy Fields on LinkedIn. ---

Diese Episode führt Marc nach Düsseldorf zur Juristin und zertifizierten Mediatorin Menekse Ciytak, die heute als Teamlead Rechtsdienstleister-Netzwerk bei der ARAG SE das Zusammenspiel von rund 2500 Partnerkanzleien und spezialisierten Legal-Tech-Dienstleistern verantwortet. Gemeinsam blicken sie auf ihren Weg vom Schülerpraktikum über das Studium in Hannover, das Referendariat in Essen und die Wahlstation bis zur Sachbearbeitung, In-house-Mediation mit mehr als 2600 Fällen und schließlich zur heutigen Führungsaufgabe. Welche Konflikte landen überhaupt bei einer Rechtsschutzversicherung? Warum kann eine Shuttle-Mediation am Telefon trotz fehlender Mimik funktionieren? Wie hilft Legal Tech dabei, Verkehrsverstöße oder Nachbarschaftsstreitigkeiten schneller zu lösen, Kosten zu senken und Kundinnen sowie Kunden zufriedener zu machen? Wer passt fachlich und menschlich in ein Rechtsschutz-Team, das bald wieder groß einstellt? Wie genau schaut die sechsmonatige Ausbildung im Team aus? Warum ist danach grundsätzlich auch vollständige Remote-Work möglich? Warum zählen Soft Skills dabei mehr als Examensnoten? Antworten auf diese und viele weitere Fragen erhaltet Ihr in dieser Folge von IMR. Viel Spaß!

Welcome to the Master The NEC Podcast, the show where we don't just talk theory — we talk truth about the National Electrical Code, real-world installations, and what it actually takes to be a professional in this trade.I'm your host, Paul Abernathy — The Electrical Guru — and today we're stepping outside the codebook for a minute to talk about something that every contractor faces sooner or later:That gut-twisting moment when a customer suddenly acts like they don't want to pay once the job is done.You've been there — you did the work, passed inspection, the system's clean, neat, and labeled… and now you're standing there with an invoice that's somehow “a surprise” to them.So how do you handle it? How do you protect your business, get paid, and still maintain your professional reputation?Today, I'm sharing 10 proven negotiation tactics that'll help you.Become a supporter of this podcast: https://www.spreaker.com/podcast/ask-paul-national-electrical-code--4971115/support.

KeywordsToronto Blue Jays, leadership, emotional optimism, team dynamics, community, resilience, authenticity, trust, interdependence, sports leadershipSummaryIn this episode, Jason Rogers and Garth Nichols celebrate the Toronto Blue Jays' remarkable 2025 season, exploring the leadership lessons that can be drawn from their journey. They discuss themes of emotional optimism, bravery, and the importance of community and connection in leadership. The conversation highlights how the Blue Jays exemplified resilience, authenticity, and trust, creating a culture that inspired not only their team but also their fans across Canada. The hosts connect these insights to broader leadership principles applicable in various contexts beyond baseball.TakeawaysThe Toronto Blue Jays' 2025 season was a masterclass in leadership.Emotional optimism is crucial for team resilience and success.Authenticity and emotional bravery foster a strong team culture.Clarity of purpose and roles enhances team dynamics.Trust and interdependence are foundational for high-performing teams.Community and connection are vital in leadership.Joy in the workplace enhances performance and engagement.Leadership is about nurturing relationships and fostering care.Great leaders balance results with empathy and optimism.The lessons from the Blue Jays can be applied across various leadership contexts.Sound bites"Emotional optimism is to see what could be.""Joy is a performance enhancer."Chapters00:00 Celebrating the Toronto Blue Jays' 2025 Season05:30 Leadership Lessons from the Blue Jays08:31 Emotional Optimism and Team Resilience11:40 Emotional Bravery and Authenticity in Leadership14:21 Clarity of Purpose and Team Dynamics17:33 The Role of Trust and Interdependence20:31 Creating Joy and Connection in Leadership25:53 Beards Book Club Outro.mp3

Webinar Registration Link: https://forms.gle/Sni9j5gADFCjT5SbA Description: This Monday at 4 PM Pacific / 7 PM Eastern, I'm hosting a free, last-minute webinar: "Is Your Office Ready for All-on-X Treatment?" In this live session, we'll cover: How to know if your office is ready to perform full-arch AOX surgery The right kinds of patients to target Common pitfalls to avoid What it really takes to bring this treatment in-house Watch this short video for a quick preview: https://youtu.be/LNdZ7HRx4eI?si=GYcjm57EC9ITI6zK And here's the bonus: during the webinar, I'll be announcing our next Intro to AOX live course — a 2-day, in-person event featuring a live freehand surgery demo with Dr. Aaron Miller and myself. Don't miss it — seats will be limited, and this webinar is where it all starts. In this episode of The Full Arch Podcast, Dr. Steven Vorholt sits down with Derek Williams to unpack why soft skills — communication, curiosity, and empathy — matter just as much as clinical precision. They discuss how curiosity creates connection, why great leaders listen before they teach, and how a team that understands why they do what they do builds more trust, loyalty, and revenue. Key Highlights: Hard Skills Start the Conversation, Soft Skills Close It – Technical ability builds credibility, but curiosity builds connection. Curiosity Builds Trust – Asking better questions earns honest answers and stronger relationships. Teach the "Why" – When your team understands purpose, they communicate with confidence and conviction.

Send us a textA cold November forecast isn't just about the weather. We unpack the rumoured tax rises and talk plainly about value: why working people are told to pay more while getting less from basics like transport and the NHS. From there, we zoom in on power dynamics how leadership shields or exposes you and what it really means when institutions police tone instead of tackling racism. If you've ever been told “it was the situation, not you,” this conversation gives you language, strategy, and a line in the sand.The business runway is packed with lessons. Toys R Us shows what happens when you outsource the customer relationship and “win” money but lose time. Plant Made's new ownership underlines the hard rules of capital, fulfilment, and scaling at a pace your operations can actually serve. And there's a masterclass in talent placement as Skims taps Diarrha N'Diaye to build beauty and fragrance proof that cultural fluency and product excellence win globally. We also track MAC's push into Sephora US and what legacy brands must do to earn attention in a Fenty shaped market.Money talks, and sometimes it walks. The Target boycott demonstrates how collective spending choices force corporate pivots, while “courses without capital” feel like optics. On the career front, we challenge the trap that trades flexibility for lower-skilled work. The better path, make them fall in love with your impact, then negotiate time, place, and scope without downgrading pay or progression. You'll leave with practical framing to assess managers, hold boundaries, and architect your next move like a business protecting its core.Enjoyed this conversation? Follow, rate, and share with a friend who needs renewed leverage this month. Drop your thoughts in the reviews and tell us where you're drawing the line.Sponsorships - Email me: hello@toyatalks.com Cc: toyawashington10@gmail.comTikTok: toya_washington Twitter: @toya_w (#ToyaTalksPodcast) Snapchat: @toyawashington Instagram: @toya_washington & @toya_talks www.toyatalks.comhttps://toyatalks.com/ Music (Intro and Outro) Written and created by Nomadic Star Stationary Company: Sistah Scribble Instagram: @sistahscribble Website: www.sistahscribble.com

The LinkedIn system that took an unknown to 1,000 connections in 30 days - and why 99% of users are using the platform completely wrong. In this game-changing episode of Konnected Minds, we expose the harsh truth about business capital: you don't need money to make money, you need skills and strategy. Our guests reveal how they built thriving businesses starting with just two sets of hair extensions and a borrowed 1,000 cedis, demolishing the myth that lack of capital is what's holding African entrepreneurs back. The conversation begins with a masterclass on LinkedIn domination through the V-A-V-V-A framework (Vision, Authenticity, Value, Visibility, Authority). You'll discover why less than 1% of LinkedIn's billion users actually post content - and how this creates a massive opportunity for those willing to show up consistently. From posting twice daily as a university student to having five job offers by graduation, we break down the exact system that transforms obscurity into authority. Critical insights covered: • Why LinkedIn's organic reach for personal accounts crushes every other platform • The difference between convincing (selfish) and persuading (service) in sales • How to start a business with zero capital through strategic partnerships • Why working harder without strategy is the fastest path to failure • The affinity bias hack that gets you hired through alumni connections • Why adaptability beats perfection when selling anything We challenge the obsession with "How much money do I need to start?" and flip it to "What skills can I leverage today?" Drawing from real examples - from selling gel pens at age eight to building commission-based partnerships - we demonstrate that entrepreneurship isn't about having resources, it's about being resourceful. The episode reaches its peak with a provocative truth: most founders work so hard IN their business that they never work ON it. While they're creating content at 5am and trying to do everything themselves, strategic thinkers are building partnerships, systems, and leverage. We reveal why communication isn't about talking AT customers but finding common ground WITH them, and why the best salespeople never convince - they help customers convince themselves. This isn't another motivational sermon about hustle culture - it's a tactical breakdown of how to build wealth through skills, not capital, in markets where everyone's waiting for money that will never come.

Hoje o papo é sobre soft skills! Neste episódio, mergulhamos no que, afinal, significam as famosas soft skills. Como desenvolvê-las, como cultivá-las e, principalmente, quais são as principais soft skills que as empresas estão buscando atualmente. Vem ver quem participou desse papo: André David, o host que cresceu ouvindo que a área tech precisava aprender algumas coisinhas Vinny Neves, Líder de Front-End na Alura Carlos Simidu, IT Manager no F1RST Thais Manzano, Tech Recruiter do Grupo Alun

We're continuing with the #LeaderSHIFT series on the podcast this week. These episodes are very direct & to the point, where we'll talk about the different challenges leaders tend to face & how to shift into becoming an influential leader who leads a healthy culture & engaged team!In this episode, I'm sharing how you can shift from being transactional in your leadership to transformational!  Need one-on-one help with navigating being a new leader? Schedule your complimentary clarity call with me here!   www.baproinc.com/ep173       Apply to join the New Leader, BIG IMPACT Coaching Program to level up your leadership & build an engaging team... even if the culture is toxic & without management's support! https://baproinc.com/newleaderbigimpact   Questions about this episode? Topic suggestions for future episodes? Send them to culture@businessadvocatespro.com  Let's chat about this episode on “X”: @BAPROINC or IG: @CultureBuildingPRO  The Culture Building like a PRO Podcast: Simple ways to transform your company culture... Today!| Company Culture | Culture Building | Organizational Culture | Employee Engagement | New Leaders | Effective Leadership | Servant Leadership |baproinc.com

Becoming a fractional CFO requires far more than technical accounting skills—it's about mastering the soft skills that drive real client transformation. Michelle Weinstein talks with Ron Saharyan, co-founder of Profit First Professionals, about how accountants and bookkeepers can step into this high-value role with confidence. From strategic thinking and storytelling to emotional intelligence and coaching, Ron reveals the skills that separate true advisors from number crunchers. Together, they explore how to position yourself as a trusted CFO, ask the right questions, and deliver the client experience that commands premium fees while creating meaningful impact.

Chris Craig from RockED joins WrenchWay to discuss their partnership offering free soft skills training to schools and students. They talk about why soft skills matter for today's technicians, what training is available on the RockED app, and how schools and students can get free access to the training.View the full webinar video and slidesAbout the EpisodeHost: Jay Goninen, WrenchWay, jayg@wrenchway.comGuest: Chris Craig, RockED, chris.craig@rocked.usLinks & ResourcesGet notified of new episodes --> Join our email listGet free soft skills training for your school or students: rocked.us/solutions-tech-schoolsAbout WrenchWay:For Technicians & Students: wrenchway.com/solutions/technicians/For Shops & Dealerships: wrenchway.com/solutions/shops/For Instructors: wrenchway.com/solutions/schools/Connect with us on social: Facebook Instagram X LinkedIn YouTube TikTok

We're continuing with the #LeaderSHIFT series on the podcast this week. These episodes are very direct & to the point, where we'll talk about the different challenges leaders tend to face & how to shift into becoming an influential leader who leads a healthy culture & engaged team!In this episode, I'm sharing how you can shift from staying stuck in the details to leading with clear direction!  Need one-on-one help with navigating being a new leader? Schedule your complimentary clarity call with me here!   www.baproinc.com/ep172       Apply to join the New Leader, BIG IMPACT Coaching Program to level up your leadership & build an engaging team... even if the culture is toxic & without management's support! https://baproinc.com/newleaderbigimpact   Questions about this episode? Topic suggestions for future episodes? Send them to culture@businessadvocatespro.com  Let's chat about this episode on “X”: @BAPROINC or IG: @CultureBuildingPRO  The Culture Building like a PRO Podcast: Simple ways to transform your company culture... Today!| Company Culture | Culture Building | Organizational Culture | Employee Engagement | New Leaders | Effective Leadership | Servant Leadership |baproinc.com

Leadership in corrections doesn't come from a badge or title—it emerges from integrity, trust, and the willingness to shield your team during difficult times. Matthew Hyde, leadership strategist and author of "From Rookie to Rank," shares his remarkable journey from new correctional officer to CERT Commander without formal rank.Matthew's story begins with an unexpected path into corrections after brief experiences in college and the National Guard. Within six months of starting at a county jail, he was selected as a Field Training Officer, discovering his natural talent for developing others. The conversation takes a fascinating turn when Matthew discusses becoming the first non-ranking CERT Commander in his department's 25-year history. Rather than attempting to assert dominance over higher-ranking team members, he built trust by acknowledging their experience and seeking their input. "I established that when you walk into the CERT locker room, there is no rank—we're just positions," he explains, detailing how this approach eventually earned him respect across generational divides.Perhaps most valuable are Matthew's insights on leading through organizational challenges. He candidly shares his experience protecting his team during difficult administrations, emphasizing that when leadership falters from above, frontline supervisors must continue shielding their staff. "You still got to lead. Your people depend on you," he insists, offering practical wisdom for navigating politics while maintaining operational excellence.Whether you're aspiring to move up the ranks or seeking to improve your leadership effectiveness where you stand, this conversation delivers actionable strategies for building high-performance correctional teams. Matthew's journey demonstrates that in the challenging world of corrections, the most powerful leadership comes not from authoritSend us a text PepperBallFrom crowd control to cell extractions, the PepperBall system is the safe, non-lethal option.OMNIOMNI is cutting-edge software designed to track inmates and assets within your prison or jail. Command PresenceBringing prisons and jails the training they deserve!Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.Support the showAlso, check out Michael's newest book - POWER SKILLS: Emotional Intelligence and Soft Skills for Correctional Officers, First Responders, and Beyond https://amzn.to/4mBeog5 See Michael's newest Children's Books here: www.CantrellWrites.com Support the show ======================= Contact me: mike@theprisonofficer.com Buy Me a Cup of Coffee https://www.buymeacoffee.com/mikeml Keys to Your New Career: Information and Guidance to Get Hired and Be Successful as a Correctional or Detention Officer https://amzn.to/4g0mSLw Finding Your Purpose: Crafting a Personal Vision Statement to Guide Your Life and Career https://amzn.to/3HV4dUG Take care of each other and Be Safe behind those walls and fences! #prisonofficerpodcast #leadership #podcast @theprisonofficerpodcast Contact us: mike@theprisonofficer.comFacebook: https://www.facebook.com/ThePrisonOfficerTake care of each other and Be Safe behind those walls and fences!

If you've ever wondered why you're still “senior” after years of great work, this episode is for you. Catt Small joins me to unpack what it actually takes to step into a staff designer role—the skills, mindset shifts, and invisible work no one tells you about.You've nailed the craft, shipped great work, and mentored others. So why are you still stuck at senior?Getting promoted isn't always about skill gaps. Sometimes it's about visibility, influence, and how you show up. In this episode, I sit down with Catt Small, Staff Product Designer, developer, and author of The Staff Designer, to explore what separates a strong senior designer from a true staff-level one.Catt shares the lessons that inspired her book: the moments of frustration, the confusion around “influence,” and the realization that being good at your craft isn't enough. We talk about the transition from execution to strategy, how to set a vision, navigate organizational politics, and build the kind of social capital that makes people listen when you speak.If you're wondering what's next after senior, or how to stop spinning your wheels, this episode breaks down the hidden skills that actually move your career forward. It's a candid look at how to lead without managing, earn trust across disciplines, and find meaning in the messy middle of your career.Topics:• 04:19 - Cat Small's Journey in Design• 09:39 - Understanding the Transition from Senior to Staff• 12:02 - The Role of Influence in Career Growth• 14:14 - Navigating Titles and Organizational Structures• 30:31 - The Importance of Vision in Design• 36:22 - Enhancing User Experience with Prototypes• 38:01 - Inspiring Vision and Influence• 39:12 - Negotiating and Planning for Vision Execution• 41:55 - Building Cross-Functional Collaboration• 46:41 - Balancing Craft and Soft Skills• 50:57 - Delegation and Accountability in Design• 57:34 - Promoting Your Work and Final ThoughtsHelpful Links:• Connect with Catt on LinkedIn• The Staff Product Designer• Staff Designer: Influence & Lead as an Individual Contributor—Thanks for listening! We hope you dug today's episode. If you liked what you heard, be sure to like and subscribe wherever you listen to podcasts! And if you really enjoyed today's episode, why don't you leave a five-star review? Or tell some friends! It will help us out a ton.If you haven't already, sign up for our email list. We won't spam you. Pinky swear.• Get a FREE audiobook AND support the show• Support the show on Patreon• Check out show transcripts• Check out our website• Subscribe on Apple Podcasts• Subscribe on Spotify• Subscribe on YouTube• Subscribe on Stitcher

What is the thing biggest stopping you from doing meaningful work...When I listen to the service design professionals around me, it's often not the tools or methods they have access to.Rather, and you might recognize this, its often the organizational culture that's the biggest roadblock.Culture isn't the set of company values that are displayed on the wall. If only things were so simple Culture is materialized by actions. It's made up of the lived experiences of the people doing the work day in and day out.So, if the existing org culture is a roadblock, how can we change it?Because as we know, if there is one thing that's great at resisting change, it's culture.And do we even have a place here as service design professionals. Isn't this the field of expertise of strategy consultants?Well, our guest, Dan Szuc has been working on this question for the last 20 years. He's so deep into it that he written two books on this topic Make Meaningful Work and Make Meaningful Culture.And the good news is that, yes culture is 100% an area where we need to play a role.We can look at culture as a design material that can be shaped.In this episode we explore how that works in practice, where you even start and the pitfalls that you should be mindful.We get into practical techniques like "practice spotting", talk about "moments that matter" and explore the influence of leadership (and lack of it).This episode is for everyone who want's to contribute to making "shitty" work environments into ones that are better equipped to help you do meaningful work!Culture often feels like a huge, intangible and sometimes even scary topic to touch. I hope that this conversation help see that there are small, practical, tangible actions you can do to start shaping a better culture today and the confidence to do so!Enjoy and keep making a positive impact.Be well,--- [ 1. GUIDE ] --- 00:00 Welcome to Episode 23904:00 Culture at work04:30 Moving Beyond "Soft Skills"06:45 Professional Acting to Organizational Culture10:30 Introducing SPARKLE13:00 the SPARKLE Acronym16:00 Small Acts, Big Change23:30 Power of Practice Spotting30:30 Why People Hesitate to Change34:00 Rules vs. Practice41:00 How to do practice spotting 45:30 Challenge of Engagement50:30 Introducing New Practices to Your Team54:30 Small Practice to Organizational Shift57:00 Best case transformation1:00:15 What Dan is Working on Next1:02:30 Resources1:04:30 Question to ponder --- [ 2. LINKS ] --- LinkedIn - https://www.linkedin.com/in/danielszucMMW LinkedIn Newsletter - https://www.linkedin.com/newsletters/make-meaningful-work-7327884648296972288/Apogee - https://www.apogeehk.com/Make Meaningful Work - https://www.makemeaningfulwork.com/ MMC Book - https://www.amazon.com/dp/173792823X --- [ 3. CIRCLE ] --- Join our private community for in-house service design professionals. ⁠https://servicedesignshow.com/circle-- [ 4. FIND THE SHOW ON ] --- Youtube ~ https://go.servicedesignshow.com/239-youtubeSpotify ~ https://go.servicedesignshow.com/239-spotifyApple ~ https://go.servicedesignshow.com/239-appleSnipd ~ https://go.servicedesignshow.com/239-snipd

NFL strength coach Cesar Castillo shares insights on building trust with professional athletes, becoming a licensed massage therapist to enhance athlete care, and transitioning from baseball to football. Learn practical strategies for ego-free coaching, sport coach collaboration, and leveraging soft skills for career success in professional sports performance.$1 Trial Membership to SCN

Send us a textPower is shifting, and the cracks are showing. We open with a stark look at UK politics and ask why half of Conservative members still reject a Black woman leading then widen the lens to the monarchy's legitimacy crisis and Sarkozy's prison sentence for conspiracy, drawing a blunt line between optics, accountability, and who is allowed to hold power without question. From crown jewels to courtrooms, we trace how status shields certain people until it doesn't, and how public institutions try to survive by sacrificing titles instead of tackling culture.Then we bring it home to work. The “bonfire of the middle managers” is real: companies are delayering to move faster, often leaning on AI while burying staff in needless approvals. We break down when middle management is essential and when it becomes a wall. If you're stuck behind layers, you'll get practical questions to ask at interview and inside your team to test whether a structure enables delivery or protects turf.Soft skills are having a moment, but too often they're measured as vibes, not behaviours. We dig into how bias especially for Black women turns “be collaborative” into “be palatable,” and we reset the definition with tangible, observable actions: stakeholder updates, expectation setting, de‑escalation, influence without authority. We also confront maternal bias with facts and tactics, from evidencing workload allocation to securing written promotion criteria. If you've felt your opportunities shrink after motherhood, you're not imagining it and you're not powerless.A powerful listener dilemma anchors the episode: a high performer facing ADHD burnout, extreme hours, and stalled pay. We offer scripts and steps to protect health and momentum: formal neurodiversity disclosure, occupational health adjustments, medical time off to reset, and a targeted job search focused on real flexibility and fair measurement. Ambition isn't the problem; the design is. Map the gatekeepers, track outcomes, and be ready to change the room if the pattern won't change.Stay to the end for a candid riff on envy, boundaries, and guarding your joy as you grow. If this resonates, follow, share with a friend who needs a nudge, and leave a review—it helps more people find the tools to navigate and elevate.Sponsorships - Email me: hello@toyatalks.com Cc: toyawashington10@gmail.comTikTok: toya_washington Twitter: @toya_w (#ToyaTalksPodcast) Snapchat: @toyawashington Instagram: @toya_washington & @toya_talks www.toyatalks.comhttps://toyatalks.com/ Music (Intro and Outro) Written and created by Nomadic Star Stationary Company: Sistah Scribble Instagram: @sistahscribble Website: www.sistahscribble.com

After producing nearly 90 episodes the Life & Leadership Podcast, Patrick gets in front of the microphone. Beaming into Nic's Office in Corn America is Patrick McGowan, Nic's podcast producer and expert in communication. Patrick is the CEO of Punchn Communications (www.punchn.io), a growing communication and organizational change consulting firm. At the heart of his communications training is the belief that powerful communications isn't just about speaking—it's about creating moments of connection that spark engagement and inspire action. Additionally, Patrick believes that the best leaders are great communicators—and should invest in themselves as Nic recommends.Together, Nic and Patrick discuss how communication is a hard skill and should treated as such. They explore the reasons why communication training doesn't get more attention. And Patrick also provides a couple of useful frameworks leaders can use to communicate more efficiently and more effectively. As he says, “Just because I own a hammer, doesn't make me a good carpenter. Similarly, just because I know how to talk doesn't make me a good communicator.” You can reach him at patrick@punchn.io. This is the first of two episodes with Patrick. If you enjoy Nic and Tarina's podcast and get something from listening to “all this Nic Bittle Crap,” please hit the like button, share it with a friend, or both. Your recommendation goes a long way in helping us reach more people.Also if you have questions that you want Nic and Tarina to answer, email them at info@nicbittle.com.---

We're continuing with the #LeaderSHIFT series on the podcast this week. These episodes are very direct & to the point, where we'll talk about the different challenges leaders tend to face & how to shift into becoming an influential leader who leads a healthy culture & engaged team!In this episode, I'm sharing how you can shift from feeling overwhelmed in daily leadership practices to being organized!  Need one-on-one help with navigating being a new leader? Schedule your complimentary clarity call with me here!  www.baproinc.com/ep171       Apply to join the New Leader, BIG IMPACT Coaching Program to level up your leadership & build an engaging team... even if the culture is toxic & without management's support! https://baproinc.com/newleaderbigimpact   Questions about this episode? Topic suggestions for future episodes? Send them to culture@businessadvocatespro.com  Let's chat about this episode on “X”: @BAPROINC or IG: @CultureBuildingPRO  The Culture Building like a PRO Podcast: Simple ways to transform your company culture... Today!| Company Culture | Culture Building | Organizational Culture | Employee Engagement | New Leaders | Effective Leadership | Servant Leadership |baproinc.com

All links and images can be found on CISO Series. Check out this post by Evgeniy Kharam for the discussion that is the basis of our conversation on this week's episode co-hosted by David Spark, the producer of CISO Series, and Edward Contreras, senior evp and CISO, Frost Bank. Joining them is Ryan Dunn, Leader of Product and Supply Chain Technology, Specialized Bicycle Components.  And check out "Architecting Success: The Art of Soft Skills in Technical Sales: Connect to Sell More" by Evgeniy Kharam we referenced in this episode. In this episode: Beyond the technical playbook Influencing without authority Partnering, not just selling The deliberate work of connection Thanks to our sponsor, HackerOne Discover how AI innovators like Adobe, Anthropic, and Snap are using AI to find and fix vulnerabilities across the software development lifecycle. HackerOne, the global leader in offensive security solutions, reveals all in the CISOs' guide to securing the future of AI. Download it now to see how AI can strengthen your security posture. https://www.hackerone.com/report/future-of-ai?utm_medium=Paid-Newsletter&utm_source=cisoseries&utm_campaign=Parent-FY25-AIAwarenessCampaign-GL

This week on The Audit Podcast, our guest is Ronnie Welch, Chief Audit Executive at Guardian Life. Ronnie has spent his career in insurance audit, with experience at MetLife, Blue Cross Blue Shield of New Jersey, and several Big Four firms.   In this episode, Ronnie talks about how he's modernizing internal audit and shares the practical steps his team has taken at Guardian Life. He explains his three-tier analytics system, which helps his 48-person audit team work more efficiently and make a bigger impact. Listeners will come away with clear, actionable ideas for strengthening their own audit teams—no matter the size.   We also highlight Ronnie's achievement of winning Guardian Life's CEO Award nearly ten years before stepping into his current role, showing the dedication and leadership that have defined his career.   Be sure to connect with Ronnie on LinkedIn.   Also, be sure to follow us on our social media accounts on LinkedIn, Instagram, and TikTok.   Also be sure to sign up for The Audit Podcast newsletter and to check the full video interview on The Audit Podcast YouTube channel.   Timecodes:   1:06 – How Ronnie Uses LLMs 4:38 – Agent Outsourcing 10:04 – Innovating the Team's Knowledge of AI 15:17 – Who Is Internal Audit's Customer? Let's Serve Them 18:20 – Training for Soft Skills 20:45 – Getting the Entire Team to a Basic Analytics Level 27:12 – Tweaks Made to the Three-Tier System Along the Way 30:13 – Ronnie Wins the CEO Award 32:42 – IIA Vision 2035 33:53 – Final Thoughts   *   This podcast is brought to you by Greenskies Analytics, the services firm that helps auditors leap-frog up the analytics maturity model. Their approach for launching audit analytics programs with a series of proven quick-win analytics will guarantee the results worthy of the analytics hype.  Whether your audit team needs a data strategy, methodology, governance, literacy, or anything else related to audit and analytics, schedule time with Greenskies Analytics.