Podcasts about exceptional

Your wedding is a day you'll never forget—so treat your guests to a night they'll always remember! On today's episode of Wedding Secrets Unveiled!, Kara Reddy of Charcuterie & Dessert Kreations joins us to talk about turning your catering into a true experience. From stunning grazing stations to custom dessert carts, these delicious, interactive touches bring an unforgettable element to your celebration. Please rate, review and subscribe to this podcast wherever you're listening so you never miss an episode. Even better share it with a friend! It's a great way to show your support and let us know what you think. Thank you for listening. To get the full show notes head to https://sarazarrella.com/catering-wedding-catering-wedding-podcast/ For more information check out our website at www.sarazarrella.com/podcast Check us out on YouTube! Make sure to like and subscribe! https://www.youtube.com/@SaraZarrella/podcasts Join our Monthly Newsletter for tips, tricks and Freebies! https://sarazarrella.com/newsletter Would love to be friends on the gram at https://www.instagram.com/sarazarrellaphotography/

In this hour, Adam Crowley, Dorin Dickerson and Pat Bostick wonder if there's at least one aspect of their game that the Steelers could claim as a foundation of their identity this season. Also, Pitt Football broadcaster Bill Hillgrove comes on The Fan Hotline. December 4, 2025, 7:00 Hour

Nehemiah 1–6. Exceptional leadership is shaped by prayer, tested under pressure, and strengthened through clarity and focus. God forms leaders who don't settle for being the exception, but rise into the standard He sets. In this week's Leadership Lesson, Pastor James Powell shows us how Nehemiah exposes the traps of trophies, trauma, and track record and how exceptional leaders pursue God, rise above reality, and finish with focus so the vision stands firm.

In this episode of “From Busy to Rich,” host Wes Young interviews financial advisor and coach Sten Morgan about his journey in the financial industry. Sten shares lessons learned, emphasizing the importance of self-awareness, mentorship, and designing a unique career path. They discuss overcoming resistance, the value of feedback, and building on natural strengths. Wes explains his coaching methods for new advisors, including self-review and recorded practice. In today's episode we will cover: Sten's journey into the financial advisory business and his initial challenges. The importance of self-awareness in personal and professional growth. Strategies for navigating the financial advisory industry to achieve success more quickly. The role of mentorship and the concept of a “Sherpa” in guiding new advisors. Understanding and leveraging one's natural talents and tendencies. Resources: Submit your podcast question here! Transform your practice! Attend a Live How to Charge event! Other Listening Platforms: Listen on Apple Podcasts Stream on Spotify Watch on YouTube Connect with Us: Instagram X Facebook LinkedIn Youtube Wes Young Live Website

Alex is an AI recruiter that autonomously handles phone screens, video interviews, and candidate communications at scale for enterprise talent teams and staffing firms. The company rebranded from Apriora after acquiring alex.com for over half a million dollars—a brand investment that immediately increased word-of-mouth referrals and inbound pipeline. In this episode of BUILDERS, we sat down with Aaron Wang, Co-Founder & CEO of Alex, to discuss achieving seven figures in revenue through founder-led sales in staffing, their "respectful zagging" approach to standing out in a crowded AI agent market, and building toward network effects that could fundamentally reshape talent matching. Topics Discussed Justifying a $500K+ domain acquisition to co-founders and investors Building candidate experience that drives engagement rather than rejection Design decisions around AI avatars versus voice-only interactions Differentiation strategy in marketing: zagging without rage baiting Hiring framework based on incentive understanding and first-principles thinking Market segmentation between staffing firms and corporate TA teams Long-term platform vision leveraging cross-company recruiting data GTM Lessons For B2B Founders Quantify intangible asset ROI through pipeline metrics, not brand sentiment: Aaron defended the $500K+ alex.com purchase by tracking "huge increase in word of mouth and inbound, which is obviously directly measurable." The previous name Apriora created friction in sharing and referrals. With enterprise contract sizes, removing pronunciation and memorability barriers has concrete pipeline impact. The domain also functions as a balance sheet asset. Founders should evaluate premium domains against customer acquisition cost and deal velocity, not abstract brand value. Extract vertical-specific insights before horizontal expansion: Alex reached seven figures in staffing revenue exclusively through founder-led sales before entering corporate TA. Aaron noted they had "a few key insights into what made staffing particularly relevant as a market." This concentrated approach allowed them to refine product-market fit and build referenceable customers in one segment. Only after achieving clear traction did they expand strategically to corporate TA. Founders should resist premature market expansion—depth in one vertical provides the learnings needed for successful adjacency moves. Structure interviews to surface first-principles thinking across functions: Aaron described having A-player marketers conduct first rounds, then A-player engineers conduct second rounds for the same candidate. This cross-functional approach tests whether candidates can operate from first principles rather than just applying domain playbooks. The key insight: "A players want to work with A players and A players can identify A players. A B player can't identify an A player." Founders should design interview loops that reveal foundational reasoning ability, not just functional competence. Hire for incentive mapping ability over category experience: Exceptional marketers understand "what is incentivizing someone to share or post or like" and how to create mindshare. Aaron emphasized this matters more than HR tech background, citing Vinod Khosla's gene pool engineering concept. You need domain expertise somewhere in the company, but hiring everyone for it dilutes your ability to think differently. Founders should prioritize candidates who demonstrate deep understanding of human incentives and can identify non-obvious differentiation opportunities. Align brand aesthetic with product philosophy to reinforce positioning: Alex deliberately avoided human avatars, choosing nature imagery and green color schemes to make AI feel "grounded" rather than "abstract." This extends their product belief that "bad AI is worse than no AI"—the brand needed to signal reliability and familiarity. Aaron explicitly contrasted this with rage baiting tactics: "not something we're interested in doing." Founders should ensure visual identity and messaging tactics authentically reflect product values rather than chasing engagement metrics that misalign with positioning. Map product roadmap by studying adjacent verticals with faster adoption curves: When discussing category, Aaron compared Alex to Harvey rather than interview intelligence tools. He noted HR tech "tends to lag others" in technology uptake, making legal AI a better predictive model. Just as Harvey expanded from document review to email automation to client portals, Alex views phone screening as "one important, but only one portion of what a recruiter does today." Founders in slower-adopting categories should analyze product evolution in faster-moving verticals to anticipate feature expansion and avoid getting boxed into point solution positioning. //   Sponsors: Front Lines — We help B2B tech companies launch, manage, and grow podcasts that drive demand, awareness, and thought leadership. www.FrontLines.io The Global Talent Co. — We help tech startups find, vet, hire, pay, and retain amazing marketing talent that costs 50-70% less than the US & Europe. www.GlobalTalent.co // Don't Miss: New Podcast Series — How I Hire Senior GTM leaders share the tactical hiring frameworks they use to build winning revenue teams. Hosted by Andy Mowat, who scaled 4 unicorns from $10M to $100M+ ARR and launched Whispered to help executives find their next role. Subscribe here: https://open.spotify.com/show/53yCHlPfLSMFimtv0riPyM

On Episode 480 we discuss...→ Navigating Uncertainty in Leadership→ The Role of Arrogance in Group Dynamics→ Open Communication Can Mitigate Chaos→ Arrogance in Leadership → Admitting When You Are WrongBecome a supporter of this podcast: https://www.spreaker.com/podcast/alohomora-the-original-harry-potter-book-club--5016402/support.

Meet Cynthia Gormezano — Founder & CEO of Cynergy Physical and Occupational Therapy NYC.From a one-room practice in 2001 to 7 locations and 50+ employees, Cynthia has built one of New York's leading orthopedic PT practices.But her leadership is shaped by more than business expertise.As a three-time lymphoma survivor and double lung transplant recipient, she has led Cynergy through extraordinary growth — including a recent 30% revenue increase and 10% productivity boost since returning from her transplant.A powerful example of resilience, reinvention, and excellence in healthcare.

Join Newton One Advisors (Mark Singer) and Exceptional Risk Advisors (Chris Lack, Sean Callaghan, and Tim Smith) for a discussion on the evolving landscape of income protection planning for collegiate athletes and their NIL contracts.

We would love to hear from you! Please send us your comments here. --------This Christmas, you can shine the light of Christ into places of darkness and pain with a purchase from the Joni and Friends Christmas catalog. You are sending hope and practical care to people with disabilities, all in the name of Jesus! Thank you for listening! Your support of Joni and Friends helps make this show possible. Joni and Friends envisions a world where every person with a disability finds hope, dignity, and their place in the body of Christ. Become part of the global movement today at www.joniandfriends.org. Find more encouragement on Instagram, TikTok, Facebook, and YouTube.

On this special segment of The Full Ratchet, the following Investors are featured: Shamin Walsh of BAM Ventures Alexander Niehenke of Scale Venture Partners Aaref Hilaly of Bain Capital Ventures We asked guests to discuss the most visionary founder that they've worked with and what makes them so special. The host of The Full Ratchet is Nick Moran of New Stack Ventures, a venture capital firm committed to investing in founders outside of the Bay Area. We're proud to partner with Ramp, the modern finance automation platform. Book a demo and get $150—no strings attached.   Want to keep up to date with The Full Ratchet? Follow us on social. You can learn more about New Stack Ventures by visiting our LinkedIn and Twitter.

Recording their seventh Christmas album in fifty years has been its own brand of joyfully orchestrated chaos for Jeff and Sue Duffield — the kind filled with hilarious back stories, side-splitting bloopers, and memories that will live forever in the studio air.  Between Sue's rich vocals and Jeff's all-night orchestration marathons, the project has been a blend of grit and giggles, fueled by everything fun that's Christmas.  Exceptional studio musicians jumped in with their signature brilliance, adding magic with every line while also contributing to the laughter. From vintage carols that bring childhood rushing back, to fresh original Christmas songs that feel instantly timeless, this album is the Duffields' love letter to the season — polished, heartfelt, and joyfully imperfect in all the best ways. www.sueduffield.com www.paypal.me/sueduffield to order CD ($20) or USB Complete Christmas ($40) Available on Apple Music: Wish Book Dream by Jeff and Sue Duffield https://music.apple.com/us/album/wish-book-dream/1853082514

I know some of you might be angered by this, but if i can get the message across, then I will feel better.  So many of you are being pulled into the great collagen hype and I don't blame you.  Exceptional marketing is the problem here.  But I want to breakdown why a lot of the claims that the companies make are NOT backed by solid researchHave a listen, then you can come at meP.S - Whenever you are ready, get in touch with us and let us fast-track your progress!

Embryologists have a lot riding on the line.Bad supplies can cause big problems. Good supplies can create big improvements.Either way, success rates and patients' lives hang in the balance. Every detail in the IVF lab matters.  “Good enough” can cost more than it saves, because only the highest standards protect consistency, outcomes and trust..   We're joined this week by two of the most respected leaders in embryology. Dr. Michael Baker, Lab Director at Aspire HFI, and Dr. Robert Mendola, Lab Director at CCRM and member of the network's Innovation Advisory Board.Together, they break down:– The full chain of quality assurance, from suppliers to networks to individual lab– The burden and importance of retesting lab materials– Why labs should evaluate not just blastocyst formation but cell counts per blast– The tension between cost control, standardization, and lab autonomy– The suppliers and products that stand out for exceptional quality (including Vitrolife's media and oils)– Why transparency and competition should set the standard for lab supply quality (instead of regulation)

In this insightful episode of the Millionaire Car Salesman Podcast, hosts Sean V. Bradley and LA Williams delve into the art and science of crafting effective one-on-one sessions between managers and employees in the automotive industry. They discuss the critical role these meetings play in nurturing dealership success and building robust professional relationships.  "People will forget what you did, they'll forget what you said, but they'll never forget how you made them feel." - LA Williams Tackling misconceptions and common mistakes, Bradley and Williams underline the transformative potential of well-strategized one-on-ones, emphasizing the responsibility of managers to provide the necessary resources and support to their teams! "In management, one of the number one things you can do is prepare." - LA Williams This episode serves as a guide for managers, offering a structured process to facilitate personal, professional, and team development! Using a variety of training models, Sean and LA advocate for a comprehensive approach to team building that transcends traditional methodologies. This episode is a rich resource packed with tips on achieving stellar performance through targeted motivation and strategic guidance!   Key Takeaways: ✅ Understanding and implementing various types of training, skill path, professional, personal, and team building, are essential for a manager's toolkit. ✅ Effective one-on-one sessions require preparation, consistency, and an understanding of each team member's learning style and personal motivations. ✅ Managers must construct a "SWOT" analysis for each team member, identifying strengths, weaknesses, opportunities, and threats to maximize potential. ✅ Setting clear objectives through coordinated projections and forecasting can significantly improve individual and team performance in dealerships. ✅ Building strong, trust-based relationships within teams fosters a culture of interdependence, crucial for long-term success in the automotive industry. About Sean V. Bradley Sean V. Bradley is a renowned expert in the automotive sales industry, currently serving as the President of Dealer Synergy. With over 27 years of experience, Sean is also a certified CSP and a best-selling author of "Win the Game of Googleopoly." Known for his innovative strategies in lead management and CRM, Sean has been a key influence in transforming car dealerships across the nation, making him a sought-after consultant and trainer in automotive sales. About LA Williams LA Williams is the Vice President at Dealer Synergy and the co-creator of the Millionaire Car Salesman Podcast. Known as the "Blind Master" for his unique perspective and insights, LA has a history of excellence in leveraging technology and training methodologies to increase sales and efficiencies in car dealerships.     Mastering One-on-Ones: The Ultimate Guide for Automotive Leaders Understanding the dynamics of effective leadership in the automotive industry can transform the way managers interact with their teams, improving productivity and nurturing employee satisfaction. This article delves into strategies managers can utilize to enhance one-on-one sessions with their subordinates. Here's how to develop managerial skills that inspire and empower. Key Takeaways Leadership is Service: Your role as a manager is not just to manage tasks but to support, inspire, and develop the team around you. Personalization and Preparation in One-on-Ones: Tailor your approach to each individual based on their unique strengths, learning styles, and motivational triggers. Continuous Feedback and Growth: Consistently evaluate and reconcile projections and actual performance to encourage ongoing development. Leadership as a Service to Your Team In today's fast-paced automotive landscape, the role of a leader transcends traditional boundaries of direction and oversight. It's about providing every conceivable resource for team success, from emotional to technical support. Sean V. Bradley insightfully points out that "a manager's job is literally defined in my opinion as…to provide all of the resources that my team is going to need." Transforming Managerial Role Managers often adopt an authoritarian style, dictating without understanding team dynamics. The transcript challenges this narrative, emphasizing the value of empathy and understanding in leadership. By adopting a servant-leadership mindset, managers can "coach, mentor, teach, inspire, lead, and train," fostering an environment where employees thrive. "You get to do this. You are a manager. You get the opportunity to coach, mentor, teach, inspire, lead, and train a human being," Bradley asserts. Impact on Team Culture Adopting such strategies transforms team cultures, enhancing how team members interact internally and with customers. A working environment characterized by high morale and effective communication will naturally yield better results. Moreover, it ensures higher retention rates, with employees feeling valued and understood—a crucial asset amidst the high turnover rates plaguing the industry. The Art of Personalization and Preparation in One-on-Ones Preparation marks the fine line between a productive one-on-one and a mundane meeting. It's not just about showing up with a checklist but about tailored engagement. Managers like Sean emphasize the importance of knowing your team members on a deeper level—what motivates and challenges them. Creating a Comprehensive Employee Profile A pivotal aspect of efficient one-on-ones is crafting personalized employee profiles. Sean advises, "Create a personalized profile. I want to know about my subordinates; I want to know your home situation, your hobbies, and what's important to you." Understanding personal motivations and struggles allows managers to customize their support and development strategies, enhancing engagement and improving performance. Tailoring Communication and Feedback Success lies in adaptation and personalization. For instance, adapting communication strategies based on individual team members' learning styles—whether they are kinesthetic or auditory learners—ensures that feedback and instruction resonate effectively. "Seek first to understand and then to be understood," Bradley suggests, highlighting the importance of communication tailored to personal needs. Continuous Feedback and Growth Through Iterative Projections Effective managers excel at steering their team towards continuous growth by understanding and evaluating performance iteratively. Sean notes that "there needs to be a tracking system. Your salespeople should be tracking…what type? Am I taking a walk-in up?" Such methodologies help in identifying trends and areas needing improvement. The Power of Projections and Reconciliation Forward-planning complemented by effective back-tracking is key to sustained progress. Managers need to emphasize clarity in projections and consistency in follow-through. "Help him establish his vision board…if your why is so important, what you have to do is not going to matter," Bradley explains, articulating the need for motivational alignment with practical goals. Bridging Gaps through Insightful Reconciliation Reconciliation between projected and actual outcomes ensures actionable feedback loops. This involves dissecting deviations, recognizing patterns, and recalibrating goals. A manager's ability to "reconcile with him…what their projected and forecast was basically with their actual results" empowers employees, encouraging accountability and learning. Realizing the Potential of Effective Management Equipped with insight and strategies, managers now have the tools to transform how they conduct one-on-ones. By adopting a leadership model focused on service, personalization, and continuous feedback, these interactions can meaningfully enhance team dynamics and productivity. Embrace these principles to inspire, nurture, and lead your automotive teams into a future defined by progress and innovation. This strategic alignment between leadership vision and practical execution fosters an environment where continual improvement is not simply encouraged, but truly becomes second nature, paving the way for sustained success and satisfaction across the board.   Resources + Our Proud Sponsors: ➼ The Millionaire Car Salesman Facebook Group: Join the #1 Mastermind Group in the Automotive Industry with over 29,000 members worldwide. Collaborate with automotive professionals, learn the best industry practices, and connect with top mentors, managers, and sales leaders. Join The Millionaire Car Salesman Facebook Group today! ➼ Dealer Synergy: The automotive industry's #1 Sales Training, Consulting, and Accountability Firm. With over 20 years of proven success, Dealer Synergy has helped dealerships nationwide build high-performing Internet Departments and BDCs from the ground up. Our expertise includes phone scripts, rebuttals, CRM action plans, lead handling strategies, and management processes; all designed to maximize your people, processes, and technology! ➼ Bradley On Demand: The automotive industry's most powerful Interactive Training, Tracking, Testing, and Certification Platform. With LIVE virtual classes and access to a library of over 9,000 on-demand training modules, Bradley On Demand gives your dealership the tools to dominate every department: Sales, Internet, BDC, CRM, Phone, and Leadership. From sharpening individual skills to elevating entire teams, this platform ensures your people are trained, tested, and certified for maximum success. Equip your dealership to sell more cars, more often, and more profitably with Bradley On Demand!  

#137 - In this episode, Dr. Tega explains why feeling "ordinary" quietly sabotages career growth and offers four practical strategies to reclaim confidence and visibility. She walks listeners through a faith‑rooted identity reset, an I did it list to overcome success amnesia, a simple work‑journal habit, and ways to translate everyday contributions into promotable impact. The episode delivers tactical exercises and mindset shifts to help professionals document their value, speak up, and position themselves for higher pay and leadership roles. If you're ready to advance to a higher-paying, higher-impact job with faith and confidence without compromising who you are, learn more about Next Level Career and apply to work with Dr. Tega

In this milestone 100th episode, Taryn and DeAndre Coke take listeners behind the scenes of their unforgettable destination wedding at Casa de Campo in the Dominican Republic. From the Maldives proposal that started it all to the white beach party, site visit, and breathtaking amphitheater ceremony, they share the journey that made this celebration one for the books.The couple reflects on the planning process, resort experience, and moments that made their wedding a 10/10, offering inspiration and insider tips for anyone dreaming of a destination wedding. They also touch on their travel and points strategy, explaining how miles, flexibility, and attention to detail shaped their experience. It's a heartfelt, celebratory episode filled with love, travel, and gratitude for 100 episodes of shared adventures.Key Highlights:Maldives beginnings: From proposal to paradise wedding.Destination magic: Why Casa de Campo was the perfect choice.Planning insights: How early organization reduced stress.Resort experience: Exceptional service and unforgettable venues.Points & miles: How loyalty programs enhanced their trip.Cultural touch: Local details that made the celebration special.Guest perspective: Creating an experience for everyone attending.Wedding day magic: A perfect 10/10 moment to remember.Lessons learned: Flexibility and gratitude go a long way.100-episode milestone: Reflecting on love, growth, and community.Click here to enter the 100th episode giveaway or visit www.boldlygo.world/giveawayResources:Must-Have Tools to Plan, Book, and Organize Your Points & Miles (Ep. 69)FlightConnections.com ToolBook a Free 30 minute points & miles consultationStart here to learn how to unlock nearly free travelSign up for our newsletter!BoldlyGo Travel With Points & Miles Facebook GroupInterested in Financial Planning?Truicity Wealth ManagementSome of Our Favorite Tools For Elevating Your Points & Miles Game:Note: Contains affiliate/sponsored linksCard Pointers (Saves the average user $750 per year)Zil Money (For Payroll on Credit Card)Travel Freely

Ce mardi 11 novembre, Antoine Larigaudrie vous présente le coffre fort dans son émission Tout pour investir sur BFM Business. Retrouvez l'émission du lundi au vendredi et réécoutez la en podcast.

Heroclix Podcast for players new and old! Hosts Kalder and Ian truly blend the Casual and Competitive aspects of Heroclix into this all encompassing board game podcast! Stay tuned as they cover: news, strategy, team builds, and everything else in the world of Heroclix! Join Kalder and Ian this week as we talk about: 1. Review the entire X-men '97 set If this is your first episode or you are just getting into Heroclix check out our new player episode for everything you need to know for when you get started: https://www.youtube.com/watch?v=Se_hS5XiPpU Don't forget to email or message us on Facebook any time you have a question. We'd love to hear from you! Follow the links Below! Support us on Patreon: patreon.com/DialHpodcast Everything Dial H: https://linktr.ee/dialhforheroclix DIALH10 for 10% off: Shop Wizkids Sponsor: CoolStuffInc Craftworks Forge: https://www.etsy.com/shop/craftworksforge/?etsrc=sdt&page=1#items Action Objx: https://actionobjx.com/collections/al

Sermon Title: How to Be an Exceptional ChristianSpeaker: Rev. Provy R. CadelinaDate: May 27, 2024Service: Long Distance PreachingIlocano Preaching

Sometimes people make vows claiming or assuming they'll be the exception to normal Nazirite stuff. The Rabbis say (mostly) no way! Check out Shel Maala's East Coast Tour here: http://bit.ly/eastcoast-5786 To ask us questions, email us at xaihowareyou@gmail.com. Support us on patreon at patreon.com/xaihowareyou. Music by Ben Schreiber.

This week, we chat with Des Traynor! Des is the Co-founder and Chief Strategy Officer of Intercom, the company behind Fin.ai, and he also sits on Intercom's board of directors. Over the years, Des has led teams across Product, Marketing, Customer Support, and Content, playing a key role in shaping Intercom into one of the most influential customer communication platforms in the world. Today, he oversees Intercom's R&D team, based in Dublin and London.Before founding Intercom, Des was a UX consultant, a university lecturer in computer science, and a Ph.D. researcher focused on improving computer science education. He also previously co-founded Exceptional, a software company acquired by Rackspace.Beyond his work at Intercom, Des is an author, speaker, and angel investor, sharing insights on startups, product strategy, and scaling companies through books, podcasts, and conferences. He's also an investor in some of the most notable startups of our time — including Miro, Stripe, Notion, and Hopin.✨ This episode is presented by Brex.Brex: brex.com/trailblazerspodThis episode is supported by RocketReach, Gusto, OpenPhone & Athena.RocketReach: rocketreach.co/trailblazersGusto: gusto.com/trailblazersQuo: Quo.com/trailblazersAthena: athenago.me/Erica-WengerFollow Us!Des Traynor: @destraynorFin AI: fin.ai@thetrailblazerspod: Instagram, YouTube, TikTokErica Wenger: @erica_wenger

What makes a great venture capitalist — luck, timing, or the ability to see what others miss?Brij Bhushan (Prime Venture Partners) and Pratik Poddar (Nexus Venture Partners) talk about the long game of venture capital; the waiting, the lessons hidden in mistakes, and the emotional ride of backing founders through years of uncertainty.With Pratik, we dive into some of the biggest names in the Nexus portfolio: his first meeting with Rapido's founder before he even joined Nexus, the Meesho pitch that became a big miss, and his first call with Zepto's founders. Nexus was one of Zepto's earliest investors and has backed the company in every round since. Pratik speaks with great clarity about conviction, timing, and what truly defines great investing.Brij reflects on his decade of building Magicpin, what it means to “build the same company three times,” and how that journey reshaped the way he now works with founders. Having lived through the chaos of scaling, near-failure, and reinvention, he brings the founder's perspective back into venture capital.Together, Brij and Pratik capture the essence of the VC game — how the industry is evolving, why consensus rarely creates outliers, how real decisions are made inside funds, and why the best founders often seem “too early” rather than too late. We talk about everything that shapes a VC's everyday life, and above all why Brij and Pratik believe it's still the best job in the world.0:00 – Trailer01:59 – Biggest learnings from 10 years as a VC05:00 – Rapido as a counterintuitive bet06:49 – Meesho was a big miss10:20 – Why Venture capital is the best job?12:35 – Every meeting could be life-changing14:54 – Knowing you are NOT in an Operating role16:55 – How often are VCs wrong about market size?18:58 – Where to invest in Consumer companies?25:33 – How consumer VCs bet on behavior change27:12 – Is e-commerce truly built for young users?28:10 – How do Investors deal with Bias?30:04 – Are VCs only remembered for success stories?37:45 – Why good deals rarely come from Consensus?39:24 – The first call with Zepto's founders41:10 – How often do you meet truly exceptional founders?43:45 – Should VCs react to market shifts?46:42 – How long VC's take to make an investment decision?50:53 – How founders should approach fundraising54:27 – Can India produce 50 decacorns in the next few years?55:51 – Best way to play VC game is to have right fund size56:42 – Not Knowing is a pre-requisite for a VC1:00:41 – Exceptional founders have this superpower1:02:02 – Where Indian founders have a real edge1:05:14 – Building AI in India: local maxima or global maxima?1:09:00 – When will Indian Co's acquire Indian startups for $Billions?1:11:55 – Why Zomato & Swiggy aren't true Consumer Co's?-------------India's talent has built the world's tech—now it's time to lead it.This mission goes beyond startups. It's about shifting the center of gravity in global tech to include the brilliance rising from India.What is Neon Fund?We invest in seed and early-stage founders from India and the diaspora building world-class Enterprise AI companies. We bring capital, conviction, and a community that's done it before.Subscribe for real founder stories, investor perspectives, economist breakdowns, and a behind-the-scenes look at how we're doing it all at Neon.-------------Check us out on:Website: https://neon.fund/Instagram: https://www.instagram.com/theneonshoww/LinkedIn: https://www.linkedin.com/company/beneon/Twitter: https://x.com/TheNeonShowwConnect with Siddhartha on:LinkedIn: https://www.linkedin.com/in/siddharthaahluwalia/Twitter: https://x.com/siddharthaa7Send us a text

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In today's Episode, Authors will learn key factors on how to be Exceptional in what they do: Believe in Yourself, Be Consistent, Live Your Passion. 

While the world witnessed Israel's genocide in Gaza, another war has been unfolding inside Israeli prisons. Thousands of Palestinian prisoners, including women and hundreds of children, are held under brutal conditions, many without charge or trial. In this episode, we speak with Palestinian lawyer Nadia Daqqa, one of the first attorneys to visit Palestinians abducted from Gaza after long months of enforced disappearance. Nadia shares chilling testimonies of starvation, torture, and medical neglect. She also unpacks Israel's policies that reinforce the illegal mass detention of Palestinians, revealing another war taking place quietly behind prison bars. Thank you for tuning into This is Palestine, the official podcast of The IMEU! For more stories and resources, visit us at imeu.org. Stay connected with us:  Instagram: https://www.instagram.com/theimeu/ Twitter: https://twitter.com/theIMEU Facebook: https://www.facebook.com/theIMEU/ For more insights, follow our host, Diana Buttu, on:  Twitter: https://twitter.com/dianabuttu     

In this thought-provoking episode of the Fueling Creativity in Education Podcast, Matthew Worwood and Cyndi Burnett sit down with Dr. Catherine Little, Professor of Educational Psychology at the University of Connecticut and President of the National Association for Gifted Children (NAGC). Catherine reflects on how the field of gifted education has evolved—where meaningful progress has been made and where key challenges still persist, especially in ensuring all students have opportunities to engage in deeper, more creative thinking. Drawing from her extensive research, she shares practical strategies for integrating gifted education into the everyday curriculum, highlighting the power of facilitating student conversations around open-ended questions to promote curiosity, critical thinking, and creativity. This episode offers rich insights for teachers, gifted coordinators, and education leaders seeking new approaches to creative teaching, teaching creativity, and supporting creativity in education through inclusive and inquiry-driven practices. Plus, a special shout-out to the upcoming National Association for Gifted Children (NAGC) Conference in Pittsburgh, Pennsylvania—a must-attend event for anyone passionate about gifted and creative education!   About the Guest Dr. Catherine Little is a professor at the University of Connecticut specializing in giftedness, creativity, and talent development. Her research focuses on professional learning, differentiated instruction, and questioning practices for advanced learners. She has led several national initiatives, including Project Spark, Project LIFT, and Project Focus, aimed at recognizing and responding to academic potential, especially in elementary students from underserved populations. Dr. Little currently serves as the president of the Board of Directors for the National Association for Gifted Children (NAGC), supporting educators in developing resources and strategies for nurturing the talents of all students. Be sure to subscribe on your favorite platform and sign up for our Extra Fuel newsletter for more resources and inspiration. Visit FuelingCreativityPodcast.com for more information or email us at questions@fuelingcreativitypodcast.com.

Before you dive in—make sure your team isn't missing a critical first step in protecting your revenue. Check out our free guide on Eligibility & Billing Verification (https://natrevmd.com/eligibility-billing-verification/) to prevent costly claim denials before they happen.What if your medical career could take you beyond the walls of your clinic — to new places, passions, and possibilities? In this inspiring episode, Dr. Heather Signorelli talks with Dr. Andrew Willner, a board-certified neurologist, author of The Locum Life, and host of The Art of Medicine podcast. Together, they explore how physicians can embrace flexibility, creativity, and adventure through locum tenens and beyond.Dr. Willner shares his journey of blending medicine with writing, travel, and storytelling — proving that fulfillment in healthcare doesn't have to follow one path. You'll learn how to:Avoid burnout by reigniting your curiosityUse locum tenens to reclaim freedom and balanceBuild a purposeful career that aligns with your values

Keith Hennessey, the Bush Institute's David Rubenstein Fellow, Kristen Silverberg, Business Roundtable President and COO, and Marc Sumerlin, former Deputy Director of the National Economic Council, joined Director of the Bush Institute-SMU Economic Growth Initiative Cullum Clark for a thought-provoking and timely conversation on the condition of the U.S. economy, the role of the Federal Reserve, the relationship between the U.S. government and private businesses, the impact of tariffs, the state of international trade, technology's impact on the economy, and more.Related: Watch the NexPoint Lecture: America's Economic RealignmentRead the "America the Exceptional" series

Vik Malhotra, McKinsey senior partner and coauthor of CEO Excellence and A CEO for All Seasons, examines the strategic pressures that now define the CEO role: a "30- to 40-year tech revolution," intensifying geopolitics, shifting consumer behavior, and demographic change. As he notes, "every business at some level is a tech business," and this multipolar, fast-changing environment places a premium on leaders who can "thread the needle" between paradoxes, short-term delivery versus long-term reinvention, legacy versus disruption, and analysis versus decisiveness. The conversation connects these macrotrends to practical leadership mechanics, how to set direction, allocate scarce resources, and design institutions that can learn, adapt, and scale without losing their core. Key strategic insights and takeaways Set an audacious, persistent north star. "The very best leaders set bold, some might say audacious, aspirations early in their tenure," Malhotra explains. Through downturns and market noise, they "persevere" and repeat a few priorities "until the organization internalizes them." Consistency, not novelty, creates credibility and followership. Treat resource allocation as a hard choice. "Capital, expense, and talent, it's a zero-sum game," he recalls from his interview with Jamie Dimon. Great CEOs "starve something" to fund their boldest bets and resist spreading resources "like peanut butter." Make culture operational and selective. Effective leaders focus on one or two levers that reinforce strategy, Satya Nadella's emphasis on a growth mindset at Microsoft being a prime example. They design rituals, incentives, and role modeling that embed new behavior. Build a star team, not a team of stars. As one CEO told Malhotra, "This is not about a team of stars, it's about a star team." Complementary strengths, mutual accountability, and candor matter more than individual brilliance. Institutionalize continuous learning and reinvention. Exceptional leaders avoid the "sophomore slump." They systematize learning—internally by seeking dissent and externally by "looking around corners." "You can never be complacent," Jamie Dimon told him. "You've got to keep pushing forward." Operate as a technology-native company. "Every company is a tech company," Malhotra insists. Technology must be business-led, embedded in cross-functional product teams, and scaled deliberately beyond experimentation, especially in AI. Anticipate nonmarket shocks. Leading teams now run geopolitical and demographic scenarios "to understand how the company might have to pivot." This preparedness extends to smaller firms "thrust into geopolitics" for the first time. Distinguish between experimentation and bet-the-company decisions. Leaders should allow "rapid, cheap failure" to learn quickly, but apply exhaustive risk management to the few "truly consequential, bet-the-company" decisions. Here are some free gifts for you: Overall Approach Used in Well-Managed Strategy Studies free download: www.firmsconsulting.com/OverallApproach McKinsey & BCG winning resume free download: www.firmsconsulting.com/resumepdf Get Exclusive Episode 1 Access of How to Build a Consulting Practice: www.firmsconsulting.com/build Enjoying this episode? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

Lots of work to do—lets get to it—Here are 3 big things for this hour—   Number One— The DNC is still paying off the massive debts of Kamala Harris and her swan dive Presidential campaign—yep a year later—and the bills are still unpaid—nice job everybody!   Number Two— Hillary Clinton is mocking President Trumps renovation of the White House to add a 90,000 square foot ballroom to the East Wing—then gets torched for stealing the silverware on her way out the door!   Number Three— Let's dive deep into the heart of what makes America exceptional: our God-given right to free speech. And let me tell you, folks, if there's one outfit that's been battling tooth and nail to keep that flame alive, it's Real America's Voice—right here. 

In this episode of the Experience Strategy Podcast, hosts Joe Pine, Dave Norton, and Aransas Savas discuss PwC's recent report on growth through experience. They explore the evolving definitions of customer experience, emphasizing the importance of trust and meaningful interactions. The conversation delves into PwC's four dimensions of exceptional experiences: coherence, personalization, engagement, and distinctiveness. The hosts critique traditional measurement methods in customer experience, advocating for a focus on meaningful experiences rather than mere service delivery. They also discuss the significance of managing moments of frustration and the concept of modes in customer journeys, concluding with insights from case studies in various industries. Takeaways Customer experience is fragile and requires trust. Meaningful experiences drive customer loyalty. Seamlessness is the baseline, not a value add. Exceptional experiences are defined by PwC as coherence, personalization, engagement, and distinctiveness. Measurement should focus on meaning, not just metrics. Managing frustration can create deeper customer relationships. Modes influence how customers interact with experiences. Retail must embrace experiential strategies to thrive. Trust is a predictor of growth in customer experience. The shift towards experience as a business strategy is gaining traction. Chapters 00:00 Introduction to Experience Strategy Podcast 02:17 Understanding Customer Experience and Trust 05:21 Defining Exceptional Experiences 09:41 The Importance of Measurement in Experience 12:10 Rethinking Value Creation and Trust 13:57 Managing Moments of Frustration 16:43 Modes and Their Impact on Experience 17:09 Case Studies in Exceptional Experiences 19:30 Conclusion and Future Insights Read More: https://www.pwcresearch.com/uc/images/GrowthThroughExperience_2025.pdf Podcast Sponsors: Learn how to inspire advocacy https://www.thecargoagency.com Learn more about Stone Mantel https://www.stonemantel.co Sign up for the Experience Strategist Substack here: https://theexperiencestrategist.substack.com  

On this episode of “Wine 101,” Keith sits down with Justin Vineyards & Winery Winemaker Scott Shirley. The duo discuss the brand's beginnings in Paso Robles, the premier Bordeaux-style wines they produce, and guest experiences at the JUSTIN Estate, spanning a Michelin star restaurant, five-star inn, and tasting room. Hosted on Acast. See acast.com/privacy for more information.

We are in the debt of teachers and grandparents and mentors who didn't treat us as the average but as the extraordinary individual we were and thus gave us individual treatment. Don't your kids deserve that, too?

Thanks for listening. Today we talk about the secret inner work required to be a great dungeon master. Here are some notes:People Management of yourself as the DMSelf ValidationJealousyCuriositySelf RegulationSix Pillars of Self EsteemDon't take things personally The 4 AgreementsAssertivenessPersonal ClarityJournalingSelf-DisciplineRoutinesRelationship BuilderThe Like SwitchGrattitudeGrattitude JournalThanks for listening to today's show. If you like our stuff and want to support us, here are some sponsor links and links to our other stuff:Worldsmith: http://session0studios.com/worldsmithRoll and Play Press:http://session0studios.com/rollandplayPhantasm Studios: https://session0studios.com/fantasmsMonument Studios: session0studios.com/monumentstudiosDiscord: http://session0studios.com/discordPatreon:https://session0studios.com/patreonDungeon Master Level Up Guide: https://session0studios.com/newsletter

In this super-informative episode, top industry trainer and thought leader, Trey Briggs, discusses accountability, training versus scoring, and how to make underperforming agents excellent! Trey offers industry-leading solutions based on a unique level of knowledge and expertise. Check it out, y'all!

In this episode, I break down the biggest misconception in the detailing industry: the difference between being good at the work and actually building a brand. Most shop owners think that doing exceptional paint corrections and flawless PPF installs automatically creates customer loyalty. They believe that if they just focus on being the best technician, everything else will fall into place. But here's the reality: exceptional work is just the baseline. It's the minimum requirement to stay in business. What actually creates a brand is the relationship you build with customers between transactions. I walk through what happens in most detail shops, why customers forget about you after 14 months even when they loved your work, and the economics of customer acquisition versus retention. If you've ever felt like you're on a hamster wheel constantly replacing customers who drift away, this episode will show you exactly why that's happening and what you need to do differently. The math is simple: maintaining relationships with existing customers is the highest leverage activity in your business, but most shop owners never do it because it doesn't feel productive in the moment.Chapters:00:04 - Understanding Brand Building vs. Customer Retention03:31 - Building Relationships Beyond Transactions06:31 - Maintaining Customer Relationships09:46 - The Importance of Customer Relationships12:40 - The Importance of Maintaining Customer Relationships17:16 - Building Real Relationships for Sustainable GrowthTakeaways: Most detailing shop owners mistakenly believe that exceptional work alone establishes a brand identity when in fact it does not. A brand transcends logos and aesthetics; it encompasses the emotional relationship clients have with your business. Building a lasting brand necessitates nurturing relationships with customers beyond the immediate transaction of service. The economics of retaining existing customers is significantly more favorable than acquiring new ones, underscoring the importance of relationship maintenance. branding for detailers, customer retention strategies, building a brand in detailing, detail shop marketing, customer acquisition costs, emotional connection in business, maintaining customer relationships, repeat business tips, transaction vs relationship business, detail shop success, brand loyalty in detailing, effective communication with clients, marketing for auto detailers, customer experience in detailing, importance of follow-up, growing a detail business, referrals in detailing, customer engagement strategies, relationship building in business, sustainable growth for detailers

TRENDING - President Trump's doctor says he's in “exceptional” shape after his second presidential physical exam, while former President Joe Biden reveals he's undergoing radiation treatment for prostate cancer. We also remember Oscar-winning actress Diane Keaton, who has died at 79, and parents in Florida are outraged after a convicted child killer moved in next to an elementary school.

She CAN'T WAIT to take you on this journey with her.Because you DESERVE to experience the true adventure called life, the way you are MEANT to. Achieving one's dreams has a TRANSFORMATIONAL effect that will make your life EXCEPTIONAL, she says.She wants to teach you the SECRET FORMULA.She wants you to allow her to help you STOP doubting your dreams and START doubting your limitations.But DON'T expect these chapters to take you on a calm and peaceful ride. Because she promises you: they will not.This book will challenge you first. It will make you feel uncomfortable. It will provoke you and even scare you.But if you think your dream is WORTH the price. If you are the kind of person for whom adventure is more important than predictability. Then allow her to CAPTIVATE YOU and come on this journey with her!GO and GRAB your INVALUABLE copy TODAY, because this book WILL WITHOUT QUESTION CHANGE YOUR LIFE. She is the author of "From Fear to Fierce: How to Turn Failure into Success." https://www.amazon.com/Fear-Fierce-Turn-Failure-Success/dp/177277619Xhttp://www.yourlotandparcel.org

Summary: In this engaging conversation, Neen James, a leadership strategist and author, discusses the importance of creating exceptional experiences in business and life. She emphasizes that luxury is a mindset, not just about expensive things, and shares insights on how to make people feel seen, heard, and valued. The discussion covers the significance of human connection in a digital age, the research behind luxury as a mindset, and practical strategies for transforming relationships in business. Neen also introduces her concept of 'champagne moments'—small, joyful experiences that can elevate everyday interactions. The conversation concludes with a focus on actionable takeaways for leaders and businesses to implement in their practices. Takeways: Luxury is a mindset that everyone can embrace. Listening with your eyes enhances human connection. Creating exceptional experiences is vital in business. Champagne moments can bring joy to everyday life. Transforming relationships from transactional to transformational is key. Everyone deserves to feel special and valued. Human connection is more important than ever in a digital age. Luxury is about experiences, not just material things. Investing in relationships with team members and vendors is crucial. Exceptional experiences can be created without significant costs. Chapters:   00:00 Introduction to Neen James and Her Work 05:05 The Importance of Making People Feel Seen and Heard 07:59 Transforming Relationships in Business 10:52 Luxury as a Mindset 14:04 Creating Exceptional Experiences 18:00 The Human Connection in Customer Service 21:06 Tactical Ways to Make Others Feel Valued 23:35 Champagne Moments and Daymaker Dopamine 26:50 The Five Luxury Levers for Business Success 29:41 Conclusion and Key Takeaways 35:17 CSR_ShowClose.mp3 35:47 CSR_ShowClose.mp3 This episode is sponsored by Fin.  Learn more here Links: Fin.ai/csrevolution  Learn more about how Fin, the #1 customer service agent! Neen James new book, Exceptional Experiences Ask John!  Submit your questions for John, to be aired on future episode:  tdg.click/ask Customer Experience Executive Academy: https://thedijuliusgroup.com/project/cx-executive-academy/ Interview Questions: https://thedijuliusgroup.com/resources/ The DiJulius Group Methdology: https://thedijuliusgroup.com/x-commandment-methodology/ Experience Revolution Membership:  https://thedijuliusgroup.com/membership/ Schedule a Complimentary Call with one of our advisors:  tdg.click/claudia Books:  https://thedijuliusgroup.com/shop/ Blogs on Above and Beyond Culture: https://thedijuliusgroup.com/category/above-beyond-culture/ Contacts:  Lindsey@thedijuliusgroup.com , Claudia@thedijuliusgroup.com Subscribe We talk about topics like this each week; be sure to subscribe wherever you listen to podcasts so you don't miss an episode.

Today, Bob and Kevin are joined by an awesome repeat guest, The Retriever Trainer, Freddy King. Freddy is a highly accomplished outdoorsman with tons of experience as a dog man. It's great to hear Freddy talk about his dogs and trade stories because each one hits home. Here's a few highlights from the show: Another Dog of a Lifetime story We learn about some of Freddy's dogs over the years and why each one is real special What does an exceptional dog look like inside a hunting blind? Establish a training scenario that looks EXACTLY like your hunting set up to limit "new" experiences during the hunt Overhandling in the duck blind and how Freddy likes to "ignite their nose" with scent Support the Lone Duck Podcast | patreon.com/loneduckoutfitters Follow us on social media | Youtube and Instagram Use Promo Code | LDGD15 to save 15% on Marsh Wear Clothing Use Promo Code | LD10 to save 10% on Trulock Chokes Learn more about your ad choices. Visit megaphone.fm/adchoices

Join us for a rambling discussion that starts with us assessing how successful we feel, goes on to a long digression about preserving energy for hard times, talks about honesty in the publishing industry, and finished with Amie's message to artists just starting out.Pre-order To Kill a Queen, Amie's book about a non-binary detective in Elizabethan London who has the hots for their bartender. If you're outside the US, your only choice is to get it shipped to you from Amazon :( But we are so grateful if you do!If you're in the US, it would be a huge help to us if you pre-saved the audiobook on Spotify (even if you don't plan on listening to it there!).

Exceptional story teller and singer and lawyer B John Barns joins us on we hit mid week in Iowa, with his songs that include When Jason Mamoa Comes Home , Gotta Find Someone Who Looks Like You, Stumble Through This Territory, Bertie My Boy My Little Stick In The Mud and What I Held In Reserve

“My job is to make [event planners] look like a rock star when I get off stage…I stand beside them so I can also have them hear the lovely things people are saying in line when people want to hug you and take their photo with you. And so what they need to see is [that I] was a good investment.”In this episode, Grant Baldwin connects with Neen James for an honest, energetic conversation on what it truly means to make an impact as a public speaker. Neen's journey shines a spotlight on the power of intentional focus, where knowing exactly who you serve, and why, can transform not only your business but your ability to connect from the stage.As Neen shares, growing your speaking business is less about flashy tactics and more about consistent, meaningful action. She and Grant unravel the myth that you need a massive following or viral content to succeed. Instead, it's about doubling down on the basics: nurturing authentic relationships within your network, following up with event planners, and always delivering value tailored to your audience's needs.The episode also digs into the art of strategic outreach. It's not ideal to sit back and hope your inbox fills up. Take ownership of your calendar by making outreach a daily habit, revisiting those half-finished conversations, and gently reminding people how you can help. Overall, landing more speaking gigs comes down to intentional action, relationship-building, and refusing to overcomplicate the process. You'll learn:How to stand out in a crowded fieldTurning clients and audiences into advocatesImportance of preparation before stepping on stageThe BDA Framework: Before, During, AfterDiscovering and leveraging your intellectual propertyBuilding early relationships with event staffCustomizing content for specific audiencesAcknowledging and celebrating the audience's cultureOutsourcing non-core tasks to increase focusAnd much, much more!“Every speaker needs to think about how they can be exceptional? Because there's plenty of average out there, but it's exceptional that gets attention.”Episode ResourcesNeen's Website2 Day Booked and Paid BootcampGet Free Speaker ResourcesBook a Call with The Speaker LabCalculate Your Speaking FeeJoin The Speaker Lab Community on FacebookSubscribe on Apple PodcastsSubscribe on SpotifySee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Rudy Delatorre - Roost 83 & 59, owner of The Roost restaurants in Lake Villa and Grayslake. Rudy shares his journey from working at Mitch's in Grayslake to running his own family-involved business, discusses menu highlights like Italian beef and creative shakes, and reflects on the challenges of expansion and catering. The conversation covers community involvement, the importance of service, handling reviews, and balancing work with family.  Lessons from The Roost: Building a Family Restaurant, Community Connections, and Customer Service Excellence In this episode of "Discovering Grayslake," host and local business advocate sits down with Rudy De La Torre—known to many as "Dicey"—the owner of The Roost, a beloved restaurant with locations in Lake Villa and Grayslake, Illinois. The conversation is a masterclass in what it takes to build a successful, community-focused restaurant business, and it's packed with actionable insights for anyone interested in entrepreneurship, hospitality, or simply supporting local gems. Below, we break down the main themes and expert advice from the episode, offering a comprehensive guide for listeners and readers who want to learn from Rudy's journey. Table of Contents The Power of Family in Business Service First: Why Customer Experience Matters Most Scaling Up: Challenges and Realities of Expansion Menu Development: Balancing Tradition and Creativity Catering and Food Trucks: Diversifying Revenue Streams Handling Reviews and Customer Feedback Community Involvement: The Heart of Local Business Work-Life Balance and Personal Growth Key Takeaways and Actionable Advice The Power of Family in Business Rudy's story is a testament to the unique strengths and challenges of running a family business. Insights from the Episode Family as a Workforce:** Rudy's sister, mother, and other relatives are integral to daily operations. Family members often go the extra mile, driven by a personal stake in the business's success. Pluses and Minuses:** While family brings dedication and trust, it can also blur boundaries. Rudy admits, “She's the only employee I've ever apologized to,” highlighting the need for humility and open communication. Generational Knowledge:** Rudy grew up in the restaurant world, learning from his parents and passing on that work ethic to his own family. Actionable Advice Set Clear Roles:** Even with family, define responsibilities and expectations to avoid misunderstandings. Communicate Openly:** Regular check-ins and honest feedback are essential—treat family with the same respect as any valued employee. Leverage Family Strengths:** Use the trust and commitment of family to build a strong, reliable core team. Service First: Why Customer Experience Matters Most Rudy's immediate question after the host's visit wasn't about the food—it was about the service. Insights from the Episode Service as a Differentiator:** In a crowded market, exceptional service sets you apart. Rudy's team is trained to prioritize customer satisfaction, especially during busy rushes. Empower Employees:** “Just fix the problem. Don't ask questions. Make the customer happy.” This philosophy empowers staff to resolve issues on the spot, reducing friction and building loyalty. Actionable Advice Train for Empathy:** Teach staff to listen, empathize, and act quickly to resolve concerns. Monitor Peak Times:** Anticipate rushes and staff accordingly to maintain service quality. Solicit Feedback:** Regularly ask customers about their experience and use their input to improve. Scaling Up: Challenges and Realities of Expansion Opening a second location is a major leap, and Rudy's experience offers a candid look at the process. Insights from the Episode From Employee to Owner:** Rudy transitioned from working at Mitch's to taking over a turnkey operation on Route 59, learning the ropes before making it his own. Staffing Struggles:** As the Grayslake location grew, finding committed employees became a challenge, requiring Rudy to be “boots on the ground” more often. Family as a Safety Net:** When hiring is tough, family members step in to keep operations running smoothly. Actionable Advice Start Small, Learn Fast:** Work in the business before owning it to understand the nuances. Prepare for Staffing Gaps:** Build a network of reliable part-timers or family who can step in as needed. Don't Rush Expansion:** Ensure your systems and team are ready before opening a new location. Menu Development: Balancing Tradition and Creativity The Roost's menu is a blend of classic comfort food and creative twists, all made from scratch. Insights from the Episode Signature Dishes:** Italian beef, roast pork, and the Rooster Chicken sandwich are standouts, with homemade sauces and customizable toppings. Quality Ingredients:** Everything is cooked, sliced, and prepared in-house, ensuring freshness and flavor. Creative Sides and Shakes:** Fried pickles, mushrooms, and inventive milkshakes keep the menu exciting and encourage repeat visits. Actionable Advice Focus on Quality:** Make as much as possible from scratch to control quality and stand out. Offer Customization:** Allow customers to personalize their meals for a better experience. Experiment Regularly:** Introduce new items or limited-time specials to keep the menu fresh. Catering and Food Trucks: Diversifying Revenue Streams Catering is a growing part of The Roost's business, and Rudy is considering a food truck to expand further. Insights from the Episode Catering Challenges:** Graduation parties are a big hit, but limited equipment and staffing can constrain growth. Food Truck Realities:** Permits, competition, and logistics make food trucks a significant investment, but they offer flexibility for events and catering. Actionable Advice Start with Core Offerings:** Focus on catering events that match your current capabilities. Research Regulations:** Understand local permit requirements before investing in a food truck. Use Events for Exposure:** Participate in local festivals and community events to build brand awareness. Handling Reviews and Customer Feedback Online reviews are a double-edged sword, but Rudy's approach is refreshingly pragmatic. Insights from the Episode Fix Problems Directly:** Rudy encourages customers to speak up in person so issues can be resolved immediately. Don't Obsess Over Reviews:** “A bad review doesn't define your business.” Focus on consistent quality and let word of mouth do the rest. Word of Mouth is King:** Personal recommendations from satisfied customers are more valuable than viral social media moments. Actionable Advice Respond Calmly:** Address negative reviews professionally, but don't let them consume you. Encourage Direct Feedback:** Make it easy for customers to share concerns privately. Build a Loyal Base:** Focus on creating memorable experiences that customers want to share. Community Involvement: The Heart of Local Business The Roost is deeply embedded in the Grayslake and Lake Villa communities, supporting events and building relationships. Insights from the Episode Event Participation:** Rudy's team caters school events, graduation parties, and would love to do more local festivals. Local Partnerships:** Word of mouth and referrals from other business owners (like Drake from Servpro) are crucial for growth. Visibility Challenges:** Even with a prime location, many locals may not know about The Roost—community engagement helps bridge that gap. Actionable Advice Sponsor Local Events:** Get involved in festivals, school functions, and charity events. Network with Other Businesses:** Build relationships with local entrepreneurs for mutual support and referrals. Stay Visible:** Use signage, social media, and community boards to remind locals you're there. Work-Life Balance and Personal Growth Rudy's commitment to health, family, and personal interests keeps him grounded and energized. Insights from the Episode Early Mornings:** Rudy hits the gym at 5 a.m. daily, setting a positive tone for the day. Family Time:** Supporting his daughter at LSU and traveling for family events are priorities. Personal Interests:** From attending concerts to Bears games, Rudy makes time for fun and relaxation. Actionable Advice Prioritize Self-Care:** Regular exercise and hobbies help prevent burnout. Celebrate Milestones:** Take time to enjoy family achievements and personal interests. Set Boundaries:** Even in a demanding business, carve out time for yourself and loved ones. Key Takeaways and Actionable Advice Rudy De La Torre's journey with The Roost offers a blueprint for building a resilient, community-focused restaurant. Top Lessons Family can be your greatest asset—if you communicate and set clear expectations.** Exceptional service is non-negotiable; empower your team to make things right.** Expand thoughtfully, ensuring your systems and staffing are ready for growth.** Keep your menu fresh and high-quality, balancing tradition with creativity.** Diversify revenue streams through catering and events, but know your limits.** Handle reviews with grace, focusing on direct feedback and word of mouth.** Engage deeply with your community to build lasting relationships and visibility.** Maintain work-life balance to sustain your passion and energy.** Final Thoughts Whether you're a

Dave Munson is the founder of Saddleback Leather Company, a brand known for building rugged, overbuilt leather bags designed to last 100 years. What started in a small Mexican leather shop grew into a globally recognized business with collaborations alongside Toyota and Martin Guitar. Beyond business, Dave and his wife Suzette also lead Love 41, a nonprofit supporting communities in Rwanda, Mexico, and Texas. His adventurous life has included escaping an assassin, surviving danger in Mexico, and building a family-owned business that became a worldwide success. On this episode we talk about: How Dave turned a need for a durable book bag into Saddleback Leather His first scrappy sales tactics involving homemade signs on his Land Cruiser Moving to Mexico, surviving an assassin encounter, and navigating unexpected dangers How eBay became the platform that validated his business idea The importance of striving to be the best and building products that sell themselves Top 3 Takeaways Sometimes a successful business starts with solving your own problem—in Dave's case, creating a bag he couldn't find anywhere else. Exceptional products don't just sell; they create demand from day one by being designed to last and built with integrity. To stand out as an entrepreneur, choose to be the best at something—even in crowded markets—through expertise, quality, and relentless improvement. Notable Quotes "I told the leatherworker, I want my grandchildren to fight over this when I'm dead." "My first marketing sign was just a sheet of paper taped to my Land Cruiser—‘Cool leather bags for sale.'" "If you're going to do something, don't blend in. Try to be the best at it." Connect with Dave Munson: SaddlebackLeather.com ✖️✖️✖️✖️

Episode #134 of The Grant Mitt Podcast: #134 Being Exceptional in Every Situation Join my 30 Day Business Manifestation Journey: Cost: Pay-what-feels-right https://buy.stripe.com/00w6oG2WZ4bXfQ54zv8Zq02 Business consulting: www.grantmittconsulting.com Learn more about your ad choices. Visit megaphone.fm/adchoices

The Creative's Mind: How Exceptional Artists Think, Make, and Perform by Jim Afremow PhD, Phil White https://www.amazon.com/Creatives-Mind-Exceptional-Artists-Perform/dp/1637746881 In every creator's journey, there comes a stage where mental challenges are bigger than artistic ones—and it can be hard to know where to turn. This insightful book offers a rich source of mental strategies, resilience tips, and practical advice tailored specifically for creatives. No matter your medium, you know that you can't wait for inspiration to strike when it comes to honing your skills. This is true not only for your craft, but a crucial and often-overlooked aspect of the creative process: your mindset. From Jim Afremow, author of The Champion's Mind, and Phil White, co-author of The Leader's Mind, this new guide takes you inside the mental game of some of the world's top directors, photographers, writers, and musicians, and shows how their mindset has become their biggest competitive advantage. Learn from the mental game and creative process of these top artists: Destin Daniel Cretton, director of Spider-Man 4 and Shang-Chi and the Legend of the Ten Rings Chris Burkard, award-winning photographer and filmmaker BT, Grammy-nominated musician, producer, and composer Erik Larson, New York Times bestselling author of The Devil in the White City and The Demon of Unrest Dom Streater, fashion designer and winner of Project Runway and Project Runway All-Stars Tim Allen, animator for two Academy Award–winning films, Pinocchio and Peter and the Wolf Keegan Hall, artist and philanthropist Suzannah Bianco, Olympic gold medalist and Cirque du Soleil performer Stephen Wiltshire, architectural artist Graham Thompson, founder of Optimo Hats Ashley Stegon, visual artist for The Mandalorian David Greusel, architect and cofounder of Convergence Design Filled with motivating stories and hard-earned advice, The Creative's Mind will equip you with powerful tools to maximize your potential, persevere through hard times, and leave a lasting legacy.

Discover all of the podcasts in our network, search for specific episodes, get the Optimal Living Daily workbook, and learn more at: OLDPodcast.com. Episode 3288: Mr. Finer shares the lessons he learned from his investment journey with Amazon, showing how patience, research, and long-term conviction can outweigh expert opinions and short-term fears. His reflections highlight the value of backing visionary leaders, resisting the urge to sell too early, and recognizing the role of luck in investment success. Read along with the original article(s) here: https://mrfiner.com/5-lessons-i-learned-from-my-investment-in-amazon-stock/ Quotes to ponder: "Exceptional companies always seem overpriced. However, these are the companies that generate exceptional returns!" "There is no substitute for doing your own research. Knowing why I am investing in a company lets me ignore the so-called experts." "I think the biggest gains are made by not selling." Episode references: The Simple Path to Wealth: https://www.amazon.com/Simple-Path-Wealth-financial-independence/dp/1533667926 Learn more about your ad choices. Visit megaphone.fm/adchoices

After years of anticipation, Hollow Knight: Silksong has arrived. And it's difficult! The Besties talk about what makes the game so appealing, the early spike in difficulty, and the appeal of discovering small upgrades in an inhospitable (but beautiful) world.  Get the full list of games (and other stuff) discussed at www.besties.fan. Want more episodes? Join us at patreon.com/thebesties for three bonus episodes each month!