How to Speak Maintenance - Tips For And From The Multifamily Industry

How to Speak Maintenance - Tips For And From The Multifamily Industry

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How to Speak Maintenance is a weekly series that focuses on why it's so important for everyone in the multifamily industry should learn to speak maintenance, how it can build relationships between office and maintenance teams and create a better experience for our residents. Join our host Jason Fein, National Maintenance Service Director with Camden. Jason and Becca Ramati, with the Texas Apartment Association Education Foundation (TAAEF) will have new topics and guests each episode. This podcast was originally a live video series also available on Facebook. It is a project of TAAEF who works to raises awareness of careers in the multifamily. There's room to grow in the Texas apartment industry. www.roomtogrowtx.org

Texas Apartment Association Education Foundation (TAAEF)


    • May 30, 2025 LATEST EPISODE
    • monthly NEW EPISODES
    • 24m AVG DURATION
    • 33 EPISODES


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    Latest episodes from How to Speak Maintenance - Tips For And From The Multifamily Industry

    How to Speak Maintenance - Summer (and beyond) Hiring Tips for Maintenance

    Play Episode Listen Later May 30, 2025 30:57


    Join hosts Jason Fein with Dominium and TAAEF's Becca Ramati for another episode of "How to Speak Maintenance". Today we have guests Cassidy Ristad and Socrates Flores both with Greystar as we discuss one of the most crucial aspects of running a successful property—hiring the right maintenance team.

    How to Speak Maintenance - Is a Maintenance Shortage Coming?

    Play Episode Listen Later Apr 24, 2025 17:42


    Join us for the newest episode of How to Speak Maintenance!

    How to Speak Maintenance - Recognizing and Promoting your Maintenance Team Members

    Play Episode Listen Later Mar 26, 2025 32:57


    Join Jason Fein (Dominium), Becca Ramati (TAAEF), and special guest Tony Sousa (Sousa Consulting) as they dive into "Recognizing Your Maintenance Team Members." From small shout-outs to big wins, discover powerful ways to appreciate the teams that keep our communities running. 

    How to Speak Maintenance - 2024 Wrap Up

    Play Episode Listen Later Dec 23, 2024 36:02


    How to Speak Maintenance is closing out 2024 with a must-watch episode as hosts Jason Fein from Dominium and TAAEF's Becca Ramati chat with Paul Rhodes of Brookfield Properties about what every team needs to know heading into 2025.

    How to Speak Maintenance - Budget Season

    Play Episode Listen Later Nov 5, 2024 30:29


    Join Jason Fein from Dominium, Becca Ramati with TAA and our special guests from Camden Property Trust, Andrea Wynn and Jesús Zepeda as we break down budgeting for maintenance and share tips to make your budgeting process smoother this season!

    How to Speak Maintenance - More Preventative Maintenance

    Play Episode Listen Later Oct 21, 2024 21:04


    Join us for How to Speak Maintenance! - ⏰Join us for the newest episode of the How to Speak Maintenance podcast.

    How to Speak Maintenance - Emergency Proceedures

    Play Episode Listen Later Oct 11, 2024 28:05


    Tune in as Jason Fein from Dominium, Becca Ramati with TAA and our special guest, Josè Patiño with RPM Living share essential tips on staying prepared for maintenance emergencies & proper emergency maintenance protocol. 

    How to Speak Maintenance - Environmental Sustainability and Maintenance

    Play Episode Listen Later Aug 21, 2024 33:46


    On this episode of How to Speak Maintenance host Jason Fein with Dominium and TAA's Sarah Chezbro talk with Jake Reid, AMLI about how eco-friendly and sustainable maintenance practices can benefit both property owners and residents alike while maintaining the quality and value at your property. 

    How to Speak Maintenance - Resident Education

    Play Episode Listen Later Jun 10, 2024 23:28


    Join us for a  new episode of How to Speak Maintenance discussing resident education and the top 5 things you wish your resident could do for themselves. Join Jason Fein and Becca Ramati as they welcome Greystar's Tiffany Blankman and Robert Brown.What would be on you top 5 list?

    How to Speak Maintenance -Technology for Maintenance and Training

    Play Episode Listen Later May 22, 2024 21:40


    Join Jason Fein, Dominium, and TAA's Becca Ramati for a new episode of How to Speak Maintenance. Today we'll be talking to Dominic Maddalena​​​​ with Camden Property Trust and Dan Clapper, CPTD with Interplay Learning as we talk about technology to make life easier for both maintenance and office teams. Check it out!

    How to Speak Maintenance: Stories from the Field Pt. 2

    Play Episode Listen Later Nov 17, 2023 29:19


    Join us as we share more stories from the field of how “speaking maintenance” can impact careers in meaningful ways. Join host, Jason Fein, Camden Property Trust, and TAA's Becca Ramati and hear from our guests Jason Simpson and Dominic Maddalena who will share how not only speaking maintenance but speaking the same language as the office has done for their careers.

    How to Speak Maintenance - Apprenticeship Programs for Maintenance

    Play Episode Listen Later Nov 10, 2023 23:08


    Hear success stories from maintenance apprenticeship programs and why programs like these can be transformative for your company. Join host, Jason Fein, Camden Property Trust and TAA's Becca Ramati who will be joined by Coby Racine, a graduate of Camden's apprenticeship program.The Texas Apartment Association Education Foundation's live series, wants everyone in multifamily to “speak maintenance” so they can value and better understand the work of the maintenance team. With that understanding there will be increased and better communications between office and maintenance and a better overall experience for the resident. Each month we chat with different guests on a variety of different topics to help us all learn to speak maintenance.#MaintenanceMatters #CareerGrowth #LearnToSpeakMaintenance

    How to Speak Maintenance - How Speaking Maintenance Can Benefit Your Career

    Play Episode Listen Later Sep 29, 2023 27:50


    On this episode of "How to Speak Maintenance" we're sharing stories from the field of how “speaking maintenance” can impact careers in meaningful ways. Join host, Jason Fein, Camden Property Trust and TAA's Becca Ramati and our guest, Shannon Roliard Castillo as she shares her story of what being able to “speak maintenance” has done for her career. #howtospeakmaintenance #taaef #taaeducation #careers

    How to Speak Maintenance - Technology and the Service Field

    Play Episode Listen Later Aug 10, 2023 25:23


    On this episode of "How to Speak Maintenance", Jason Fein with Camden Property Trust and TAA's Becca Ramati will be joined by Adrian C Danila CAPS, CAMT with RPM Living and TJaye Cupit Sanders, CAM, CAPS with Madera Residential to discuss how new technology can assist our Service Teams. How can we harness the power of new technology like AI to support their work instead and lessen the load.

    How to Speak Maintenance - Teamwork Makes the Dreamwork!

    Play Episode Listen Later Jul 5, 2023 24:06


    Join us for a new episode of How to Speak Maintenance. Today, host Jason Fein, Camden Property Trust and TAA's Becca Ramati will be joined by Floyd A Smith of The Dinerstein Companies and Audrey Kupovics with AMLI Residential to discuss the importance of teamwork.

    Assessments and Hiring for Maintenance Positions

    Play Episode Listen Later May 30, 2023 21:53


    Join host Jason Fein with Camden, TAAEF's Becca Ramati and our special guest Sarahlee Reyna with Indio Management for a new episode of How to Speak Maintenance. Today, we'll be talking about hiring for maintenance, assessments and how to make them help not hurt the hiring process.

    How to Speak Maintenance - On-Call & Emergencies

    Play Episode Listen Later Apr 27, 2023 24:16


    In the rental housing industry are emergencies still considered “Fire, Flood or Blood” or have expectations changed? How does this affect being “on-call” for our maintenance and service teams? How can we rethink this pain point for our current service teams and stop it from being a barrier to bringing new talent into maintenance.Host Jason Fein with Camden and TAAEF's Becca Ramati welcome our guests Sarah Turner with Olympus Property and Jesus Zepeda with Camden for this important discussion. 

    How to Speak Maintenance - Mechanical Asset Tracking

    Play Episode Listen Later Sep 22, 2022 25:45


    On this episode of How to Speak Maintenance we will be joined by Missy Saez with LDG Development LLC and Robert Hills with Camden as we discuss mechanical asset tracking and the importance of preventative maintenance. Like Robert said during the show, "if you stay ready, you don't have to get ready!" 

    How to Speak Maintenance - What's a Mainten-ger?

    Play Episode Listen Later Aug 25, 2022 20:42


    Join us today for a new episode of "How to Speak Maintenance." Our host, Jason Fein with Camden and TAAEF's Becca Ramati talk with Michelle Bridges-Pahl with Century A/C Supply all about their "Mainten-ger" training, what it is and why it matters to you!

    How to Speak Maintenance - Pool School!

    Play Episode Listen Later Aug 11, 2022 19:34 Transcription Available


    On this episode of "How to Speak Maintenance" host, Jason Fein with Camden, will be talking to our guest, Grant Almquist with Texas Apartment Pool Services. It's already hot in Texas and it is important that everyone on property be aware of how they can "speak maintenance" when it comes to the pool maintenance and safety.

    How to Speak Maintenance - Hire, Engage and Retain Your Team

    Play Episode Listen Later Jun 30, 2022 30:44


    What an amazing episode of How to Speak Maintenance with Mark Cukro, President of Service Team Training. Mark shares so many important take aways with us about about hiring, training, speaking maintenance and more.

    How to Speak Maintenance - Technology Tips!

    Play Episode Listen Later May 12, 2022 22:26


    On this episode of "How to Speak Maintenance" we're talking about tips, tricks and technology to improve the day to day, communication and to help get things done! Join Jason Fein with Camden and TAAEF's Becca Ramati as they talk with special guests, Monique Lara with The Guild and Floyd Smith with The Dinerstein Companies.

    How to Speak Maintenance - Walking Your Property!

    Play Episode Listen Later Apr 14, 2022 21:06


    How to Speak Maintenance is back! Join Jason Fein and Becca Ramati and our special guests, Andrea Borjon with Berkshire and Jesus Zepeda with Camden as we talk about walking property and why it's the perfect time to 'speak maintenance'.

    How to Speak Maintenance - Bringing you new episodes soon!

    Play Episode Listen Later Feb 21, 2022 0:30


    Thank you for listening to "How to Speak Maintenance". We're going to take a short break as we prep for more great episodes! While you wait, check out past episodes or check out our other series, "Hints from HR" You can find it wherever you listen to podcasts or at https://hintsfromhr.buzzsprout.com/.We will be back soon!

    How to Speak Maintenance - Making training a priority - part 2

    Play Episode Listen Later Jan 27, 2022 28:17


    Want to know how you can make going on vacation much easier for you and your team? Making the time for training for your maintenance team is so important! Join Jason Fein, Becca Ramati and our special guests, Chelsea Odom, with Camden, and Russ Rubin formerly with HD Supply.This podcast is a project of the Texas Apartment Association Education Foundation (TAAEF). TAAEF raises awareness of careers in the multifamily. There's room to grow in the Texas apartment industry.  www.roomtogrowtx.org

    How to Speak Maintenance - Making training a priority!

    Play Episode Listen Later Jan 20, 2022 29:50


    TAAEF How to Speak MaintenanceWant to know the $500 Billion mistake companies are making in not making training a priority for the maintenance teams? Take a listen and learn the importance and tips to help make training happen!This podcast is a project of the Texas Apartment Association Education Foundation (TAAEF). TAAEF raises awareness of careers in the multifamily. There's room to grow in the Texas apartment industry.  www.roomtogrowtx.org

    How to Speak Maintenance - Fire Safety

    Play Episode Listen Later Jan 13, 2022 31:09


    Join us for "How to Speak Maintenance" with host Jason Fein and TAAEF's Becca Ramati. In this episode we're talking about fire safety, that we're ready for winter and making sure that we're all thinking about preventative maintenance for our sprinkler systems..  Our special guests will be Chris Walulik with Oasis Fire Protection, Inc. and Debbie Wiatrek with Asset Living.

    How to Speak Maintenance - Holiday Break!

    Play Episode Listen Later Dec 9, 2021 0:23


    Thanks for taking the time to listen to How to Speak Maintenance! We're going to take a break for the rest of December and will be back in January.If you haven't already, check out our other podcast, "Hints from HR." We feature HR professionals in the multifamily industry who share tips and tricks for both job seekers and employers in the apartment industry.  Join our hosts, Nicolle Block with Brookfield Properties, Blaise Spitaleri with Gemstar Construction and the Texas Apartment Association Education Foundation's (TAAEF) Becca Ramati as they peel back the curtain on hiring, recruiting and finding a career in the apartment industry. You can search for it where you listen to your podcasts or visit https:hintsfromhr.buzzsprout.comWishing everyone a very happy holiday season and a happy and healthy New Year! 

    How to Speak Maintenance - Getting Ready for the Holidays!

    Play Episode Listen Later Dec 2, 2021 25:24


    The holiday season is here! Join us as we talk about getting ready for the holiday season and why it's the perfect time to learn to Speak Maintenance. Cayce Coon with Madera Residential will join Jason Fein and Becca Ramati to discuss what you and your whole team need to do now to have a happy and easier holiday season.

    How to Speak Maintenance - Getting rid of the whiteboard!

    Play Episode Listen Later Nov 18, 2021 28:35


    On this episode of "How to Speak Maintenance" we're talking about getting rid of the whiteboard but really it's about how how teams (both in the office and maintenance) are increasing productivity by utilizing technology! Thank you to Christy Thomes-Sanchez and Scott Heffernan with Greystar for joining Jason Fein and Becca Ramati.This podcast is a project of the Texas Apartment Association Education Foundation (TAAEF). TAAEF raises awareness of careers in the multifamily. There's room to grow in the Texas apartment industry.  www.roomtogrowtx.org

    How to Speak Maintenance - Don't Skip the PM Work!

    Play Episode Listen Later Nov 11, 2021 28:08


    Being proactive instead of reactive when it comes to maintenance work can save you some major headaches, unhappy residents and after-hour calls. On this weeks episode of "How to Speak Maintenance" we'll be talking about the importance of preventative maintenance! Join host, Jason Fein, Camden, Becca Ramati and special guests, Christy Rodriguez with Judwin Property and Jimmy McClung with Luma Residential. 

    How to Speak Maintenance - It's Getting Hot in here...AC season!

    Play Episode Listen Later Nov 4, 2021 25:30


    Summer in Texas is H-O-T! When A/C units across the state are being turned on they need more care than just flipping a switch. It may be cold now but what can we do today or before it is hot again to save time, money and being out in the heat fixing units during the summer? And how thinking about those things and learning to speak maintenance help not just the maintenance team but the whole property. Joining our host Jason Fein, Camden Property Trust, are special guests Mark Hurley, President of Highland Commercial Properties and TAA immediate Past-President and Corky Wolf who is the Director of Real Estate Project Management for Highland Commercial Properties.

    Introducing "How to Speak Maintenance"

    Play Episode Listen Later Sep 2, 2021 23:36


    How to Speak Maintenance is a weekly series that focuses on why it's so important for everyone in the multifamily industry should learn to speak maintenance, how it can build relationships between office and maintenance teams and create a better experience for our residents. On Hints from HR, TAAEF's other series to help both job seekers and employers navigate the recruiting and hiring process, we introduce you to our new series, "How to Speak Maintenance." Meet our host, Jason Fein, National Maintenance Service Director with Camden and find out why this program is a must listen to for everyone on (and off) property.This podcast was originally a live video series also available on Facebook. It is a project of TAAEF who works to raises awareness of careers in the multifamily. There's room to grow in the Texas apartment industry.  www.roomtogrowtx.org

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