Podcasts about effective communication

Text us a pool question!In this episode, Steve Sherwood discusses the challenges of pool maintenance during rainy weather, emphasizing the importance of effective communication with clients regarding service times and expectations. He also delves into the significance of proper water testing and the differences between commercial and residential pool care. Additionally, insights into insurance considerations for pool professionals are shared, highlighting the need for preparedness in the face of unpredictable weather events.TakeawaysWeather can significantly impact pool maintenance schedules.Utilizing weather apps can help plan pool servicing effectively.Communication with clients about service times is crucial.Different companies have varying policies on service duration and charges.Understanding client expectations is key to successful pool care.Insurance is essential for protecting against weather-related damages.Regular water testing is vital for maintaining pool health.Commercial pools require more frequent testing than residential pools.Using accurate testing methods is important for pool chemistry management.Effective communication can prevent misunderstandings and enhance client relationships."What do you do with these pools when it rains?""You have to test the water every two hours.""You need to communicate with your clients."Chapters00:00 Weather Challenges and Pool Maintenance11:46 Understanding Pool Chemistry and Client Communication19:09 Insurance Insights and Weather-Related Claims24:45 Navigating Insurance Claims and Due Diligence27:38 Building Trust with Insurance Providers29:00 The Importance of Client Relationships30:14 Testing Pool Water: Best Practices32:32 Understanding Long-Term Indicators in Pool Maintenance44:02 Commercial vs. Residential Pool Testing52:38 Effective Communication in Pool Service Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

High achievers are rarely "in balance"—and that's not a problem when your intensity is calibrated.  In this conversation, Dr. Alison Curdt—PGA Master Professional, LPGA Master Professional, and Doctor of Psychology—opens up about the sacrifices behind elite performance, how to reframe "pressure," and why curiosity is the antidote to perfectionism, fear of failure, and self-criticism.  We dig into process vs. performance vs. outcome goals, separating identity from results, and the importance of strategic rest so your practice actually sticks. Dr. Curdt also shares the pivotal moment that reshaped her life and work, how to coach an athlete at "rock bottom," and practical scripts you can use on the course this weekend. In this episode, you'll learn: Why "pressure" is a perception problem—and how to reframe it fast The difference between outcome, performance, and process goals (and which one drives wins) How to detach self-worth from scorecards, sales, and rankings The simple language shifts ("have to" → "get to") that unlock better golf How to use curiosity to replace judgment and perfectionism What "calibrated intensity" looks like (and why rest multiplies growth) Practical ways to coach yourself out of a slump—on the range or at work Whether you're chasing a lower handicap or scaling a business, this is a masterclass in durable confidence, emotional regulation, and performance psychology—the exact mindset training that turns effort into results. Get your pencils ready and start listening.  P.S. Curious to learn more about the results my clients are experiencing and what they say about working with me? Read more here. More About Dr. Alison Curdt Dr. Alison Curdt is a dual PGA Master & LPGA Master Professional. She has over 35 years of background in golf competition and competed in 8 LPGA Tour majors. Owner of "Alison Curdt Golf" and Director of Instruction at Wood Ranch Golf Club in Los Angeles, CA, she has earned countless teaching & professional awards such as the 2025 Tom Addiss II Professional Development Award, 2019 SoCal PGA Golf Professional of the Year, 2018 SCPGA Clubfitter of the Year, 4-time LPGA Western Section Teacher of the Year, 2016 SCPGA Teacher of the Year, and 2015 LPGA T&CP National Teacher of the Year. She was selected as an LPGA Top 50 Teacher 4 times and was inducted into the SoCal PGA Teaching Hall of Fame. Dr. Curdt has been featured in over a dozen separate segments on the Golf Channel and Golf Digest selected her three times as one of America's Best Young Teachers. She is currently on the Golf Digest Best in State list (CA) and has been honored as Top 50 Teacher in America.  Dr. Curdt is also a clinical sport psychotherapist utilizing EMDR & Brainspotting to help athletes achieve peak performance and overcome athletic traumas. She served as the LPGA T&CP National Vice-President and is currently the first female president of the Southern California PGA.  Her book, The Golf Performance Code: Unlocking secrets to mind, body, and nutrition was published in 2025. Connect with Alison Instagram YouTube Play to Your Potential On (and Off) the Course Schedule a Mindset Coaching Discovery Call Subscribe to the More Pars than Bogeys Newsletter Download my "Play Your Best Round" free hypnosis audio recording. High-Performance Hypnotherapy and Mindset Coaching Paul Salter - known as The Golf Hypnotherapist - is a High-Performance Hypnotherapist and Mindset Coach who leverages hypnosis and powerful subconscious reprogramming techniques to help golfers of all ages and skill levels overcome the mental hazards of their minds so they can shoot lower scores and play to their potential. He has over 16 years of coaching experience working with high performers in various industries, helping them get unstuck, out of their own way, and unlock their full potential. Click here to learn more about how high-performance hypnotherapy and mindset coaching can help you get out of your own way and play to your potential on (and off) the course.  Instagram: @thegolfhypnotherapist  Twitter: @parsoverbogeys Key Takeaways: Pressure is self-created. It's a byproduct of expectations and outcome fixation; reframe it as a challenge and return to controllables. Process > performance > outcome. Track performance stats, but win the day by executing process goals (breath, target, routine, commitment). Curiosity beats judgment. Asking "What's really happening?" dissolves shame, perfectionism, and fear—opening access to better decisions and motor memory. Calibrated intensity. Grind isn't mindless hours; it's intentional focus paired with recovery, so skills encode and become automatic. Detach identity from results. You are not your score or sales number; evaluate inputs and execution quality, not just outcomes. Reframe your language. "I have to" → "I get to," "I'm busy" → "I'm in demand"—word choice shifts physiology and performance. Coach with empathy first. Before offering fixes, make athletes feel seen; then co-create reframes and experiments they can own. Key Quotes: "Pressure doesn't exist—outside of physics. We create it with expectations." "Achievement can feel like a drug—use it to fuel you, not break you." "You're not what you produce. You are enough—regardless of the number." "Win with process goals; they ladder up to performance—and then outcomes." "Curiosity is the antidote to so many psychological 'diseases.'" "If you keep grinding the stone, it turns to nothing. Rest builds growth." "Tell yourself: You have everything you need to succeed. Then access it." Time Stamps: 00:00 The Journey of Achievement and Sacrifice 04:42 Rebirth from Trauma: A Turning Point 06:46 Navigating Rock Bottom: Questions for Growth 09:01 Building Resilience: Coaching Through Adversity 12:05 Understanding Pressure: A Psychological Perspective 20:06 The Grind: Positive vs. Negative Connotations 22:58 The Importance of Rest and Recovery 25:34 Detaching Identity from Performance 29:01 Understanding Enoughness and Self-Worth 32:20 Effective Communication and Expectation Management 35:52 Overcoming Perfectionism and Embracing Variability 38:58 Empowering Beliefs for Success

It's the time of year when friends and family get together more and sometimes that can lead to challenging conversations. In preparation, I have a chat with my most diplomatic friend who introduced me to the book Non Violent Communication. We talk about ways to have more effective conversations so that everyone can feel better about the interaction and (hopefully) things can move forward rather than devolving into drama.

Send us a textEver wondered why senior leaders can say three sentences and suddenly everyone pays attention? It's not vocabulary. It's not charisma. It's how they speak.In this episode, we break down five communication signals that make people sound senior, and how you can start using them right away. You'll hear real examples of rambling vs. senior-level clarity, how to frame your thinking, why ending with action changes how people see you, and the underrated power of silence.We also look at cultural nuances and finish with three quick changes you can apply in your next meeting to sound clearer, more confident, and more intentional in English.Access the full article: talaera.com/blog/speak-briefly-sound-seniorConnect on LinkedIn: linkedin.com/company/talaeraSpeak up, be heard, get promoted. Imporve your communication skills with a Talaera coach. https://offers.talaera.com/busines-english-coaching-programs

Transform how you communicate with tools that make your message stick.Sometimes the best way to explain an idea is to show it. That's why Loom was built — to make communication more visual, authentic, and efficient. By combining video, screen sharing, and AI-powered editing, Loom helps teams connect and collaborate asynchronously, no matter where they are.In this episode of the Think Fast, Talk Smart Tech Tools miniseries, host Matt Abrahams talks with Joe Thomas, co-founder and CEO of Loom, now part of Atlassian, about how asynchronous video can make communication clearer, faster, and more personal. They discuss why “show, don't tell” is such an effective communication principle, how authenticity builds trust, and why recording yourself might be one of the best ways to improve how you communicate.In addition to insight-packed discussions, this miniseries explores innovative tools that enhance the way we communicate and connect. Whether you want to make your presentations more memorable, craft stories that stick, or connect with your audience on a deeper level, these episodes will help you communicate with greater clarity, confidence, and impact.Episode Reference Links:Joe ThomasEp.227 Tech Tools: Move Your Audience By Moving Through Your PresentationEp.230 Tech Tools: Use Visuals to Your AdvantageEp.233 Tech Tools: Write with Confidence and ImpactEp.236 Tech Tools: Zeroing in on Your Email CommunicationEp.239 Tech Tools: How Smarter Scheduling Leads to Stronger Communication Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters:(00:00) - Introduction (01:18) - Loom Elevator Pitch (02:27) - Creation of Loom (03:50) - Show, Don't Tell: Using Video Effectively (09:15) - Favorite Communicator (10:19) - Communication Hack or Tool (13:22) - Conclusion  *******Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.Try Prezi today and get 25% off exclusively at prezi.com/thinkfast.

A reading of the Aviation Instructor's Handbook (AIH) Chapter 4. Checkout: www.wifiCFI.com for more audiobook readings and:STUDY COURSES (click any to try free!)Private Pilot >Instrument Rating >Commercial Pilot >CFI Study Course > CFII Study Course > Multi Engine Add-On > CHECKRIDE LESSON PLANS (click any to try free!)CFI Lesson Plans >CFII Lesson Plans > MEI Add-On Lesson Plans >TEACHING COURSES (click any to try free!)Teach Private Pilot >Teach Instrument Rating >Teach Commercial Pilot >Teach CFI Initial >Teach CFII Add-On >Support the show

War by Sebastian Junger w/ John Hill aka "Small Mtn" & Jesan Sorrells---00:00 "Trade-Offs and War Decisions"17:06 Sales Roles and Pride Dynamics24:48 "Reflections on Military Legacy"36:37 Future Warfare: AI and Drones50:11 "Understanding Conflict and Consequences"01:00:56 "Reflections on Military Service"01:07:27 Leadership and Intentional Selling Parallel01:20:24 Martial Arts and Community Connection01:28:09 Struggling to Conform and Belong01:39:07 Respecting Unpopular Opinions Online01:53:54 "Effective Communication for Founders"02:05:07 "Power of Editing Perception"02:11:56 "Better Sales Leadership Techniques"---Opening and closing themes composed by Brian Sanyshyn of Brian Sanyshyn Music.---Pick up your copy of 12 Rules for Leaders: The Foundation of Intentional Leadership NOW on AMAZON!Check out the 2022 Leadership Lessons From the Great Books podcast reading list!--- ★ Support this podcast on Patreon ★ Subscribe to the Leadership Lessons From The Great Books Podcast: https://bit.ly/LLFTGBSubscribeCheck out HSCT Publishing at: https://www.hsctpublishing.com/.Check out LeadingKeys at: https://www.leadingkeys.com/Check out Leadership ToolBox at: https://leadershiptoolbox.us/Contact HSCT for more information at 1-833-216-8296 to schedule a full DEMO of LeadingKeys with one of our team members.---Leadership ToolBox website: https://leadershiptoolbox.us/.Leadership ToolBox LinkedIn: https://www.linkedin.com/company/ldrshptlbx/.Leadership ToolBox YouTube: https://www.youtube.com/@leadershiptoolbox/videosLeadership ToolBox Twitter: https://twitter.com/ldrshptlbx.Leadership ToolBox IG: https://www.instagram.com/leadershiptoolboxus/.Leadership ToolBox FB: https://www.facebook.com/.

Join franchise industry leader Dan Rowe the Founder and CEO of Fransmart and Leslie Kuban the Market President and Franchise Owner of FranNet as they dive deep into the world of franchise resales and the critical role consultants play in these transactions. In this insightful conversation, Dan and Leslie explore the often-overlooked preparation needed for equity moments—those pivotal times when franchisees look to exit their business.Discover what both franchisees and franchisors should be doing before a resale opportunity arises, and learn about the common pitfalls that can derail even the most promising deals. From financial documentation and operational systems to understanding buyer expectations and market dynamics, this episode covers the essential elements that make or break franchise resales.Dan and Leslie also share practical guidance on how to effectively work with franchise consultants throughout the resale process. Whether you're a franchisee planning your exit strategy, a franchisor looking to support smooth ownership transitions, or someone considering buying an existing franchise location, this conversation offers valuable insights into maximizing value and avoiding costly mistakes.Tune in to learn how proper preparation, realistic expectations, and the right consulting partnership can turn your franchise resale into a successful transition.00:00 The Importance of Resales in Franchising02:48 Leslie's Journey into Franchising04:46 Understanding FranNet and Its Role07:02 The Process of Helping Franchisees09:54 Identifying Good Franchisees12:28 The Role of Brokers in Franchising15:16 Building Client Relationships17:33 Effective Communication with Franchisors25:59 The Importance of Staying Top of Mind28:05 Understanding Commission Splits and Franchise Fees30:40 The Significance of Resales in Franchising35:08 Proactive Strategies for Franchise Resales39:36 Building a Resale Process for Franchisees44:33 The Future of Non-Brick and Mortar Businesses

Thanks to our partners Promotive and Wicked FileThanks to our partner PromotiveIt's time to hire a superstar for your business; what a grind you have in front of you. Introducing Promotive, a full-service staffing solution for your shop. Promotive has over 40 years of recruiting and automotive experience. If you need qualified technicians and service advisors and want to offload the heavy lifting, visit https://gopromotive.com/Thanks to our Partner WickedFileTurn chaos into clarity with WickedFile, the AI for auto repair shops. Transform invoices into insights, protect cash flow, and stop losing parts, cores, or credits to maximize your bottom line. visit https://info.wickedfile.com/Paar Melis and Associates – Accountants Specializing in Automotive RepairVisit us Online: www.paarmelis.comEmail Hunt: podcast@paarmelis.comText Paar Melis @ 301-307-5413Download a Copy of My Books Here:Wrenches to Write-OffsYour Perfect Shop The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open DiscussionDiagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life.The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching.Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size.Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest.The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level.

SUMMARY: Terryn & Aaron discuss how teams can effectively transition from annual planning into quarterly execution using the Entrepreneurial Operating System (EOS) concept of rocks — major business initiatives that typically take 1–3 months to complete. The episode focuses on how to plan, manage, and follow through on these quarterly priorities through structured "rock parties."   Minute by Minute:  00:00 Introduction and Annual Planning Recap 03:09 Understanding Rock Parties and Their Importance 06:12 The Challenges of Visionaries and Project Management 08:59 Effective Communication in Rock Parties 12:23 Time Management for Rock Parties 15:02 Defining Rocks and Milestones 18:21 Ownership and Accountability in Projects 21:07 Conclusion and Key Takeaways   Visit us at thecollabteam.com   Or Join our Ops Experts Academy!

EIQ online00:00 Debunking Seed Oils Myths02:41 The Impact of Hormones on Injury Risk05:35 Understanding Eating Disorders and Postpartum Risks08:20 Navigating Misinformation in Health and Nutrition11:14 The Role of Goals in Client Motivation13:48 Reassessing Client Values and Goals21:36 Understanding Self-Sabotage and Comfort in Behavior30:28 Navigating Menopause and Weight Management35:36 Effective Communication in Coaching and Sales

In this episode of "The Pulling Curls Podcast: Pregnancy & Parenting Untangled," Hilary Erickson | The Pregnancy Nurse® is joined by Erin Galloway from She Might to discuss the complexities of unplanned and unexpected pregnancies. Together, they unpack the wide range of emotions—from shock and grief to adjusting expectations and seeking support. The conversation highlights how common these experiences are, the importance of giving yourself grace, and why finding community, such as She Might, can make a real difference during uncertain times. Big thanks to our sponsor The Online Prenatal Class for Couples -- if you're looking for support & helping your partner support you too -- it's the class for you! Today's guest is Erin Galloway. Erin is a licensed master social worker and certified perinatal mental health professional dedicated to empowering women, supporting families, and connecting people with resources and community. Erin is the CEO of She Might, the online resource and community for women walking through unexpected motherhood. Erin is a mom of two, a Phoenix Suns fan, Americano enthusiast, and podcast lover. Links for you: Get resources for your unplanned pregnancy: https://www.shemight.com/resources Episode with Dani's pregnancy story: https://www.pullingcurls.com/262-getting-pregnant-advocacy/ Timestamps: 00:00 Unexpected Pregnancies Affect Everyone 05:32 "Unexpected Pregnancy After Years Trying" 09:29 "Parenthood Decisions and Identity Impact" 10:17 "Navigating Reactions to Unplanned Pregnancy" 13:30 Navigating Pregnancy and Unexpected Grief 18:46 "Unexpected Twists in Pregnancy" 22:26 Varied Emotions in Birth Stories 24:06 Navigating Pregnancy Challenges Together 28:08 Effective Communication for Better Support 29:49 Maternity Support & Resources Hub 32:56 "Pulling Curls Podcast Appreciation" Keypoints: Unplanned or unexpected pregnancies are very common—almost half of pregnancies in the U.S. fall into this category, and they can happen to anyone, regardless of age, relationship status, or birth control use. Many misconceptions exist about unplanned pregnancies, such as the belief they mostly happen to teenagers or people in crisis, when in reality, they affect people from all walks of life. Feeling conflicted, numb, overwhelmed, or not immediately excited about a pregnancy is normal—even among those who tried to conceive or are experienced in pregnancy and childbirth. Unplanned pregnancies can trigger complex emotions, including grief for one's previous lifestyle, personal identity, and future plans that are suddenly shifted or delayed. The reactions of partners, family, and friends to the news of an unexpected pregnancy can be surprising or disappointing, often because they, too, are processing shock or need time to adjust. Grief around unexpected pregnancy is valid—people may experience ambiguous or disenfranchised grief, mourning the loss of their former freedoms or the plans they thought they'd have. There is a wide spectrum of feelings experienced throughout pregnancy and postpartum, no matter how the pregnancy happened; bonding with the baby and feelings about motherhood develop differently for everyone. Support groups, mental health professionals, and online communities like She Might provide essential resources and a sense of belonging for those navigating unexpected pregnancies. Social media tends to showcase only the positive or "picture-perfect" aspects of pregnancy and motherhood, but tough emotions and struggles are far more common than people might share publicly. Recognizing and celebrating small wins, seeking help, and finding ways to bring pieces of pre-pregnancy joy into new routines can help parents cope and adapt through the journey of an unplanned pregnancy. Producer: Drew Erickson Keywords: unplanned pregnancy, unexpected pregnancy, perinatal mental health, emotional response to pregnancy, pregnancy grief, ambiguous loss, disenfranchised grief, perinatal mood disorders, maternal anxiety, postpartum depression, pregnancy community support, partner reactions, family reactions to pregnancy, pregnancy and career, maternity leave planning, pregnancy timeline, birth control failure, high risk pregnancy, pregnancy symptoms, prenatal class, pregnancy and identity, adjusting to motherhood, parenting support groups, pregnancy support communities, online pregnancy resources, She Might, Pulling Curls Podcast, Pregnancy Nurse, relationships during pregnancy, financial concerns with pregnancy, pregnancy after infertility  

Join us on this engaging episode of the Do Good to Lead Well podcast, where we explore the fascinating journey of Dr. Michael Nevarez, a highly respected psychiatrist and leadership coach. His insights, drawn from his work as the assistant director of the Harvard Study of Adult Development, underscore the importance of continuous personal and leadership growth, integrating scientific research into practical tools for leaders.Listen in as we explore the art of delivering effective feedback, a crucial skill for any leader. The conversation highlights the challenges leaders face in maintaining a delicate balance between fostering growth and preserving positive relationships. Discover the significance of providing feedback that is behaviorally anchored, utilizing specific and neutral information to avoid performance declines. Dr. Nevarez shares strategies like the "push" and "pull" phases, where clarity and curiosity play pivotal roles in understanding and addressing underlying issues. By focusing on clear communication and open dialogue, leaders can better navigate the intricacies of feedback, differentiating between problems such as time management and prioritization.The episode also unpacks techniques such as affect labeling and perspective checking, emphasizing the role of psychological safety in successful implementation. Discover how managing emotions in feedback conversations can avoid common pitfalls like fundamental attribution error, utilizing tools like contrast statements to reduce perceived threats and promote constructive dialogue. If you're looking for actionable tools and scripts for creating meaningful, growth-oriented feedback conversations, this conversation is a must-listen.What You'll Learn- The secrets of the art of feedback.- How to master the powerful STEP communication framework.- Ways to create environments of psychological safety.- Managing emotions in feedback conversations.- Balancing candor with impact.Podcast Timestamps(00:00) – The Art and Science of Leadership Development(08:16) – Navigating the “Push” and “Pull” of Feedback Conversations(23:21) – Watch Your STEP: A Powerful Framework for Effective Communication(40:33) - Managing Emotions in Feedback ConversationsKEYWORDSPositive Leadership, The Art of Meaningful Conversation, Leadership Development, Effective Feedback, Communication Framework, STEP, Psychological Safety, Behaviorally Anchored Feedback, Curiosity, Personal Growth, Fostering Accountability, Clear Expectations, Constructive Dialogue, CEO Success

Transform how you communicate with tools that make your message stick.Meetings are where collaboration happens — but too often, scheduling them feels like the biggest barrier to meaningful connection. That's why Calendly was created: to simplify scheduling and make time for what truly matters — the conversation itself.In this episode of the Think Fast, Talk Smart Tech Tools miniseries, host Matt Abrahams talks with Calendly's Vice President of Growth, Darren Chait, about how intentional scheduling leads to better communication, stronger relationships, and more productive meetings. They explore how data-driven insights can improve collaboration, reduce burnout, and help teams make every meeting count.In addition to insight-packed discussions, this miniseries explores innovative tools that enhance the way we communicate and connect. Whether you want to make your presentations more memorable, craft stories that stick, or connect with your audience on a deeper level, these episodes will help you communicate with greater clarity, confidence, and impact.Episode Reference Links:Darren ChaitE.227 Tech Tools: Move Your Audience By Moving Through Your Presentation Ep.230 Tech Tools: Use Visuals to Your Advantage Ep.233 Tech Tools: Write with Confidence and Impact Ep.236 Tech Tools: Zeroing in on Your Email Communication Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters:(00:00) - Introduction (01:12) - Calendly Elevator Pitch (02:47) - The Origin of Calendly (04:44) - The Art of Intentional Scheduling (06:33) - Making Meetings More Effective (07:30) - Favorite Communicator (09:31) - Communication Hack or Tool (11:36) - Conclusion  *******Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.Try Prezi today and get 25% off exclusively at prezi.com/thinkfast.

When we truly listen, every conversation changes — including the one with ourselves.Listening isn't about waiting for your turn to speak — it's about being present enough to truly hear. In a world full of noise, slowing down to listen can feel like a radical act. Yet it's in those moments of stillness and attention that real understanding begins.In this special Ask Matt Anything episode of Think Fast, Talk Smart, we explore what it means to “listen up” — to engage with intention, empathy, and curiosity. Along the way, listener questions spark insights on how to slow down fast conversations, apply communication tools in real life, and navigate the nuances of culture and connection. Because better communication doesn't start with what we say — it starts with what we hear.To listen to the extended Deep Thinks version of this episode, please visit FasterSmarter.io/premium.Episode Reference Links:Ep.17 Think Fast: You Asked, We AnsweredEp.114 Communication Means Paying Attention: The Four Pillars of Active ListeningAsk Matt Anything (AMA) 1: Trust, Paraphrasing, and Nonverbal Cues   Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters:(00:00) - Introduction (02:42) - The Three Ps That Block Good Listening (03:39) - Ace Your Listening: Pace, Space, and Grace (05:59) - Listening Beyond Words: Nonverbal Cues That Matter (06:37) - Listening Through Paraphrasing (08:13) - Practicing Better Listening (09:30) - Choosing the Right Structure for Your Audience (12:55) - Applying Communication Skills Effectively (16:02) - Slowing Down Conversations (20:32) - Practicing and Getting Feedback (23:02) - What's Next for Think Fast Talk Smart (24:54) - Conclusion ********Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.Strawberry.me. Get $50 off coaching today at Strawberry.me/smart

Men are from Mars. Women are from Venus. But in today's world… the planets have changed. In this powerful and eye-opening episode, Kelly Siegel sits down with relationship legend Dr. John Gray, author of Men Are from Mars, Women Are from Venus, to explore how modern stress, hormones, and shifting gender roles are changing love as we know it. Dr. Gray breaks down how testosterone, estrogen, and communication shape attraction, intimacy, and trust, and reveals why understanding biology is the secret to lasting connections in relationships today. This conversation goes way beyond “Mars and Venus.” It's a masterclass in modern love, masculine and feminine energy, and the science behind genuine partnership. Key Takeaways

In this episode, Gabby Reece sits down with Anna Runkle, known online as the Crappy Childhood Fairy, to discuss her new book, 'Connectability'. Anna shares her personal journey of overcoming the long-term effects of growing up in a chaotic home filled with unpredictability, alcoholism, trauma and neglect. She emphasizes the importance of self-regulation, rebuilding trust and fostering meaningful connections with yourself and others. In addition, she sheds light on her own experience in therapy and the epiphany that changed her life and led her to the work she currently does. Though she admits therapy can be helpful for many, she brings up the idea that repetition and rumination weren't helping her move forward. Anna describes effective techniques such as written prayer and meditation practices that have helped her and millions of others around the world. The episode also touches on healthy relationships, practical strategies for personal growth and Anna's unique, hands-on approach to healing childhood trauma. Anna Runkle's Website: https://crappychildhoodfairy.com/about/ Anna Runkle's YouTube Channel:  https://www.youtube.com/CrappyChildhoodFairy Follow Anna Runkle on Instagram:  https://www.instagram.com/crappychildhoodfairy/?hl=en  "Connectability" by Anna Runkle: https://a.co/d/ehDeYOl Thank You to Our Sponsors mauinuivenison.com/GABBY Superpower Go to Superpower.com to learn more and lock in the special $199 price while it lasts. Live up to your 100-Year potential. #superpowerpod Laird Superfood High-quality ingredients paired with incredible taste. Use the code GABBY20 for 20% off your purchase at lairdsuperfood.com For more on Gabby Instagram @GabbyReece: https://www.instagram.com/gabbyreece/ TikTok @GabbyReeceOfficial https://www.tiktok.com/@gabbyreeceofficial The Gabby Reece Show Podcast on YouTube: https://www.youtube.com/@GabbyReece  The Gabby Reece Show podcast is Produced by Rainbow Creative (https://www.rainbowcreative.co/)  CHAPTERS 00:00 Introduction and Personal Struggles 00:32 Guest Introduction and Book Discussion 02:51 Anna Runkel's Background and Childhood 04:42 Coping Mechanisms and Personal Growth 09:19 Understanding Trauma and Therapy 25:36 Parenting and Personal Practices 30:02 Techniques for Healing and Relationships 39:13 The Impact of Early Attachment in Relationships 40:41 The Importance of Letting Men Take the Lead 41:04 Personal Experience with Relationship Dynamics 41:53 Introduction to Superpower Health Service 44:33 Navigating Personal Conflicts and Self-Regulation 47:54 Effective Communication and Setting Boundaries 57:43 The Role of Self-Care and Meditation 01:10:09 Final Thoughts and Resources Learn more about your ad choices. Visit megaphone.fm/adchoices

Ask David, Dr. Matthew May asks--and helps us answer--the most common question he hears from his patients and fans: How do I help a loved one, friend, or colleague who's upset, agitated, angry, anxious, and more? Matt asks: People ask me about a loved one who is anxious, and want to know what to do to help that person. Example: "My daughter is hooked on social media. She's literally 'addicted'. She has terrible insomnia, low self-esteem, anxiety, hopelessness, depression, anger and fits of rage when we try to take her phone away. When my daughter is online, she texts things like: Is this really happening? This can't be happening OMG! This is terrible! How awful! Why am I so unpopular? I'm totally alone I shouldn't have posted all that stuff Everyone thinks I'm an idiot I have to do something to fit in Everything's hopeless. I give up. Is someone monitoring and recording me? All those creeps are evil and deserve worse than what they're getting On the podcast, Matt, Rhonda and David demonstrate effective and ineffective ways of responding to your loved one, or to anyone who is complaining and feeling upset. They use role-playing to illustrate the Five Secrets of Effective Communication, and you will see how hard it can be to hit it out of the park, even for experts! Thanks for listening today! In the upcoming weeks, we'll have several more Ask David episodes with these questions and more. Julia asks: is it more important to do positive reframing on feelings (anxiety, anger, frustration) rather than on specific thoughts («I should be calmer»)? Charlotte asks: What's the best way to use the “20 Qualities I'm looking for in an ideal mate?” Charlotte also asks: What's the best way to find out if someone you're dating is going to be loyal, faithful, and honest? Jenn asks: Are you getting old and cranky now? Zhang asks: I have intrusive daydreams and obsess about getting things perfect? What's causing this? And what can I do? Yevhen asks: How can I use “I Feel” Statements without oversharing? George asks: Would my approach help someone who is suicidal? No Name asks: Do I need to worry about my daughter's anxiety? Jeffrey asks: Can you disarm yourself? Thanks for listening today! Rhonda, Matt, and David

What if the toughest conversation on your calendar is the very thing that unlocks respect, growth, and retention? We sit down with leadership expert and best-selling author Jeff Hancher to demystify feedback and turn a dreaded chore into a repeatable system for building high-trust, high-performance teams.Jeff shares a clear framework for setting expectations and choosing the right feedback style for the moment: directive when safety or standards are on the line, collaborative when you need ownership from a seasoned pro, and supportive when a proven performer hits a dip. We talk through common blockers—fear of fallout, emotional reactions, and not knowing how to start—and replace them with practical language leaders can use today. You'll hear how to earn the right to be candid through steady “deposits,” why annual reviews create blind spots, and how weekly one-on-ones become the engine of engagement.Along the way, Jeff's personal story shows the power of firm feedback delivered with care. A manager who held the line and held space changed his trajectory—and his loyalty—forever. We explore how to move from people pleasing to respect, how to ask questions that reveal self-awareness, and why withholding feedback is unfair to the person and the business. Expect simple phrases, a cadence you can sustain all year, and a playbook for confident, compassionate conversations that actually change behavior.Ready to trade avoidance for impact? Press play, then share this episode with a leader who avoids tough talks. If it resonated, follow the show, leave a quick review, and tell us which feedback style you'll try first. Your team will thank you.

Send us a textIn this episode of ABC's Parenting Adult Children podcast, Dr. David Marcus, a clinical psychologist with 40 years of experience, shares insights on effective communication strategies for maintaining healthy relationships with young adult children. He discusses the importance of developing a common emotional language and the concept of 'emptying out' to foster emotional connections. Dr. Marcus also touches on the challenges parents face, such as dealing with adult children's individuation and the need for parents to be a 'soothing presence.Want to be a guest on ABCs of Parenting Adult Children? Send James Moffitt a message on PodMatch, here: https://www.podmatch.com/hostdetailpreview/parentingadultchildrenSupport the showSocial Media Links https://www.youtube.com/@JamesMoffitt https://www.instagram.com/parentingadultchildren125/ https://www.tiktok.com/@chiefpropellerhead ABC's of Parenting Adult Children Facebook Page https://www.facebook.com/profile.php?id=61581576308055 r/parentingadultchildren Feel free to subscribe to these channels and share the links with your social media portals.

In this episode of Transforming 45, Lisa Boate sits down with healer, mentor, and author Natalie Petersen to explore transformation, self-discovery, and sonic healing. Natalie shares how she rose above old patterns, using sound, energy, and curiosity to reconnect with her intuition. They dive into women's health, midlife transitions, and the power of frequency in navigating healthcare, advocating for yourself, and reclaiming creativity. This conversation reminds us that healing isn't about fixing what's broken—it's about becoming your truest self. Keywords: transformation, mentorship, sonic healing, women's health, self-discovery, frequency, healing, personal growth

Send us a textIn this conversation, Thomas and his guest delve into the intricacies of Gracie Survival Tactics training, its impact on law enforcement, and the importance of teaching skills in Jiu Jitsu. They discuss the balance between structure and creativity in teaching, the role of leadership, and the significance of relatable teaching methods. His guest shares his own journey from being a competitive swimmer to embracing Jiu-Jitsu, emphasizing the importance of self-care, and mental resilience. He discusses the significance of understanding one's worth beyond accomplishments, and the impact of judgment and comparison on personal growth.Here is The RŌL Radio with GST master instructor, Safewrap co-founder, and owner of Gracie Jiu-Jitsu Virginia Beach, Benardo Figueiredo.www.rolacademy.tv 30% discount with ROLRADIO code at checkout. Over 1000 videos for your Jiu-Jitsu journey.http://www.therolradio.comhttps://www.instagram.com/therolradiohttps://www.facebook.com/therolradio/https://www.instagram.com/bernardosf93/https://www.instagram.com/graciejiujitsuvb/https://www.gracieuniversity.com/Pages/Public/Informationpages/graciesurvivaltactics2Episode Highlights:2:58 GST Training8:18 The Art of Instruction18:18 The Real Power of Jiu-Jitsu24:45 Effective Communication with New Students32:23 Bernardo's Journey45:35 Identity and Worth55:53 Difficult Conversations1:00:18 Resilience and Adaptability1:05:51 Finding SatisfactionSupport the show

You're Right! A Deep Dive on the Disarming Technique Featuring Dr. Brandon Vance On today's podcast, we will be practicing the Disarming Technique and illustrate the Law of Opposites, using real examples with lots of potential for learning. We feature our good friend and esteemed colleague, Brandon Vance, MD, who is an advanced TEAM therapist. Starting on November 5, Brandon will be offering a 6-week course on a Deep Dive Five Secrets Practice Group, meeting weekly from 12 to1:30, until December 10th. This course is strongly recommended for anyone who wants to learn and master the Five Secrets of Effective Communication. To learn more, you can  click here Our goals for today's podcast will be to illustrate how to disarm, with role play examples, of any number of very challenging examples. Once we have done role reversals and developed a good or excellent response to the criticism, we will try to point out two things important for teaching the Disarming Technique. The Law of Opposite: Here it is: When you humbly find the real truth in the criticism, even if it sounds exaggerated, distorted, unfair, or just plan wrong, it suddenly won't be true anymore. This is a paradox! In contrast, if you defend yourself from the criticism, which you WILL do, you will simply prove that the criticism is correct. This is also a paradox! We will illustrate some strategies for how to disarm seemingly “impossibly wrong and unfair” criticisms. We started with a classic example. Let's say a loved one angrily insists, “You never listen.” Then we focused on a challenging clinical example, a patient who insists that “You're to worst shrink I've EVER had! Where did you do your psychiatric training? At a veterinarian school?” The exercise is fairly simple in structure, but quite challenging when you try it out in an actual role play exercise with a friend or colleague. Step 1: Your colleague or friends hits you with one of the following criticisms listed below. Step 2: You respond as effectively as you can, using the Disarming Technique and the rest of the Five Secrets of Effective Communication as needed. Step 3. Your colleague gives you a letter grade along with what you did that was effective, and where you missed the boat. Step 4. Do a role reversal and repeat the above steps. Continue with this process until you get an A in your response to the criticism. I don't have a full list of strategies for agreeing with impossible criticisms, but here are two: continue editing here Don't respond to the criticism literally. Instead, try to “hear” what the other person is trying to say to you. Example: Your patient says, “This is the second week in a row that you've been late to our sessions.” Ineffective, literal response: “Yes, that's true. I've been delayed by emergency situations both today and last week.” Explanation: This is harsh and literal, and misses the point entirely. This patient is trying to tell you that they feel ignored and uncared about, and this may in fact be a central dynamic in their life. Somewhat more effective response: “Yes, I share your concern, especially since I have high regard for you and hate having to be late. I'm really worried it will come across as uncaring and irresponsible. In fact, I had unexpected emergencies with suicidal patients both days, and will certainly make up the missed time for you, and not even charge you for today's session. Still, I wouldn't be surprised if you feel hurt and even a bit angry with me, and for good reason. Can you tell me how you are feeing?” This type of response gives you the chance to turn your lemons into lemonade! When you disarm, never say, “I can see how you might feel that way!” This is just a subtle way of sending this insulting message” ‘You're wrong, and you're making a misinterpretation because you're a disturbed patient!” If a psychotic individuals makes a bizarre-sounding criticism, listen to the music behind the words and respond to that in a disarming way. For example, imagine that your hospitalized inpatient with paranoid schizophrenia says, “I know you're conspiring against me with the FBI.” What is this patient trying to tell you? They are telling you, symbolically, something like this: “During our session yesterday, you were not trustworthy. I was anxious and still am!” So, you might respond like this: “Jim, I am embarrassed to admit that I agree with you completely, and also feel bad about it. During our session yesterday, I did a lousy job of supporting you, and we just didn't connect, which was my bad. I felt like an enemy, and not your ally, so I get what you're saying. This is important because I care a great deal for you. Can you tell me what it was like for you yesterday?” With this type of kindly, disarming, and non-threatening response, most patients will open up right away.  This list of errors is not comprehensive. It's just a started kit to point you, hopefully, in the right direction. You will get many of the fine points by listening to the live podcast. You might enjoy reviewing the following list of difficult / impossible criticisms you might hear from patients or friends of family members. It can be really helpful to see if you can find a way to agree with these criticisms that's genuine and effective. Burns, isn't it true that you're a total fraud and a worthless human being? You're full of shit and you know it! I followed your suggestion on what to say to my relative, even using the 5-Secrets, and now they won't speak to me. Rhonda says: Just to be clear, the following challenges from unhappy kids were not directed at me! I wish you had died instead of Mom. (We practiced this one on the live podcast.) Can you give me my inheritance now, so I don't have to see you ever again? You need to butt out of what you don't understand. All I remember from my childhood is how you weren't there for me. You should have protected me when I was a kid, but you didn't. Here are some more from patients in various setting. A patient yells out as you pass on the locked inpatient psych ward: "Doctor, you're trying to kill me!" Or as a (non-suicidal) private practice patient said: "You probably wish I was dead!" Or "You like your other patients better than me" An angry patient says: "you've ruined my life!" An unhappy patient says: I bet you faked your diploma! More personal / family examples A romantic partner says "you're gaslighting me". A friend says "you're flirting with my girlfriend - you're trying to steal her away from me!" Your wife says "you're having an affair" when you're not. Your teenage son says "I know I was an accident and you wish you never even had me." Your student catches you in the hallway and winks saying, "You like me better than the other students, right?" Thanks for listening today! Brandon, Rhonda, and David

In this episode of Growth Think Tank, I delve into the power of leadership energy and its impact on communication, influence, and connection. I share why managing your energy. Not just your time, but also key to inspiring others and sustaining growth. You'll learn how to conduct an energy audit to identify what drains and fuels you, align your schedule with your natural energy rhythms, and build in recovery cycles that keep you performing at your best. I also explain how leading with energy fosters a positive and engaged team culture. By the end, you'll be inspired to take a fresh look at your own energy habits and discover how mastering your energy can elevate your leadership and your results. 0:07 Introduction to Leadership Energy 2:20 Understanding Energy's Role in Leadership 4:49 Creating Recovery Cycles 5:58 Leading with Energetic Purpose The Power of Leadership Energy I kick things off by defining what I call leadership energy. The unseen force that drives influence, connection, and clarity. You'll hear why leading with energy, not effort, is the true key to effectiveness. Beyond Time Management: Leading with Energy Awareness Here, I challenge the old paradigm of time management. Instead, I introduce the concept of energy awareness, encouraging you to conduct an energy audit to pinpoint what's fueling or draining your leadership capacity. The Art of Recovery: Sustaining Long-Term Performance In this segment, I unpack the importance of recovery cycles, moments to rest, reset, and restore. I share personal insights on how strategic breaks, health awareness, and downtime are essential to staying sharp, creative, and motivated. Leading Energetically, Not Endlessly Finally, I explore what it means to lead energetically, not just pushing harder but uplifting those around you. I discuss how energetic leadership can transform team dynamics, boost morale, and create a ripple effect of positivity throughout your organization. Key Takeaways Leadership energy fuels communication, influence, and alignment. Time management is secondary to energy management. Conducting an energy audit helps leaders identify what drains or revitalizes them. Recovery and rest are essential to maintain creative and strategic thinking. Energetic leadership builds stronger, more inspired teams. Resources & Next Steps Ready to take your leadership energy to the next level? Explore free training and resources at training.coreelevation.com to help you identify energy leaks, strengthen your leadership presence, and elevate your team's performance. Explore More: training.coreelevation.com Listen to the Full Episode: Growth Think Tank Podcast

Colin Campbell is the host of Cambro Conversations and a top-performing sales coach.When Colin was made redundant from his sales director role, he didn't panic, he pivoted. He used that moment of uncertainty to rebuild his career on his own terms, turning a side project into a full-time coaching business. In this episode, he breaks down how to juggle a side hustle alongside a demanding job, stay financially sharp, and keep moving forward when life throws you off track.We also explore how AI tools can streamline sales, why consistent follow-ups are a game-changer, and how to stay market ready no matter how secure your job feels.If you're thinking about going out on your own, or just want to build something meaningful on the side, this episode is packed with insights to help you do it the smart way.00:00 Intro03:17 Building a Side Hustle and Market Testing09:30 Financial Realities and Planning for Self-Employment18:54 Sales Coaching and Structuring Your Business28:47 The Importance of Follow-Up in Meetings and Podcasts29:30 Effective Communication and Clear Actions29:57 Leveraging Guest Introductions and Networking30:47 Structuring Follow-Ups for Success34:00 The Role of AI in Sales and Follow-Ups35:43 Utilizing AI Tools for Efficiency41:03 Cold Outreach and Client Acquisition46:28 Tailoring Sales Approaches to Client Needs51:19 Final Thoughts and Personal ReflectionsConnect with Colin:Instagram - https://www.instagram.com/col.cambro/
Email List - https://colcambro.kit.com/30bde23b0c
Email - Colin@colcambro.com Hosted on Acast. See acast.com/privacy for more information.

Transform how you communicate with tools that make your message stick.Staying on top of communication starts with staying in control of your inbox. That's why Rahul Vohra, founder and CEO of Superhuman, believes that how we manage email directly shapes how we manage our time, focus, and relationships.For years, Superhuman has helped professionals reach Inbox Zero faster — reducing email overload and reclaiming time for what truly matters. In this episode of the Think Fast, Talk Smart Tech Tools miniseries, host Matt Abrahams talks with Vohra about the philosophy behind Inbox Zero, how better systems lead to clearer communication, and why mindfulness and intentional design can make us more effective communicators.In addition to insight-packed discussions, this miniseries explores innovative tools that enhance the way we communicate and connect. Whether you want to make your presentations more memorable, craft stories that stick, or connect with your audience on a deeper level, these episodes will help you communicate with greater clarity, confidence, and impact.Episode Reference Links:Rahul VohraEp.227 Tech Tools: Move Your Audience By Moving Through Your Presentation Ep.230 Tech Tools: Use Visuals to Your Advantage Ep.233 Tech Tools: Write with Confidence and Impact Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters:(00:00) - Introduction (01:18) - The Philosophy Behind Inbox Zero (04:19) - The Superhuman Elevator Pitch (05:50) - The Origin of Superhuman (09:14) - Favorite Communicator (10:17) - Communication Hack or Tool (11:59) - Conclusion  *******Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.Try Prezi today and get 25% off exclusively at prezi.com/thinkfast.

In this episode of The Social Media Takeaway, I had the pleasure of chatting with Niraj Kaur, bestselling author of Everybody Works In Sales. Niraj shares his journey from struggling in sales to becoming a top performer, highlighting the power of self-development, the right mindset, and practical strategies for handling objections and ghosting. We also dive into how to use LinkedIn effectively while staying authentic.If you're a coach, consultant, or service-based entrepreneur who wants to feel more confident selling your offers, this episode is for you.You'll learn:✅ Why mindset and habits are the foundation of sales success✅ How to reframe “selling” as helping to overcome fear✅ Smart ways to handle objections and turn pushback into opportunities ✅ Practical strategies for following up and dealing with ghosting ✅ How to use LinkedIn to build genuine connections and grow your businessSHOW CHAPTERS0:00 Forget About Selling For One Second...0:38 Introduction and Guest Welcome1:36 The Journey to Sales Mastery2:11 Mindset and Attitude in Sales3:41 The Importance of Coaching and Continuous Learning6:21 Challenges and Realities of Sales7:32 Overcoming Sales Fears and Building Good Habits11:10 Handling Objections and Client Follow-ups13:08 Effective Sales Conversations13:59 The Art of Asking Questions15:49 Dealing with Client Ghosting18:50 Effective Communication on LinkedIn21:01 The Power of Personal Stories24:50 The Reality of Social Media Success25:52 Using AI in Business29:10 Final TakeawaysConnect with NirajLinkedInIf you enjoyed this episode, be sure to subscribe to my podcast because more like this is on the way!If you'd like to book a call to see how I can support you head over to my website here. www.sellonsocialmedia.academy/helloMy 2025 Social Media Content Planner & Guide is now available! Packed with 400 content prompts, expert tips, and $377 worth of free resources to help you save time and get results in 2025. Grab your copy now on Amazon! Amazon UK...

The road to mastery is paved with small improvements every day.Communicating can feel daunting at times. What does it take to find your voice in the moments that matter most? As Chiney Ogwumike says, “There is freedom on the other side of your fear.”As a professional basketball player, NBA and WNBA analyst for ESPN, and advocate for gender equality in sports, Ogwumike faces many situations where communication is critical. For her, achieving confidence in communication is the same as honing any other skill—embracing failure and refinement through repetition. “The best things in life are things you work out over long periods of time,” she says. “Great people, great communicators, anyone that's working at something, show up each and every day and just chip away, chip away, chip away, until they turn that weakness into a strength.”In this episode of Think Fast, Talk Smart, Ogwumike and host Matt Abrahams discuss how practice and preparation can equip us for better communication, transforming fear into confidence, perfectionism into authenticity, and weakness into strength.To listen to the extended Deep Thinks version of this episode, please visit FasterSmarter.io/premium.Episode Reference Links:Chiney OgwumikeEp.166 Why Relying on Talent Alone Will Fail You Ep.153 Listen Up, Leaders: A Record-Setting Coach's Guide to Communication Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters:(00:00) - Introduction (02:20) - Communication on the Court (04:02) - Performing Under Pressure (06:11) - Lessons from Great Coaches (08:21) - Embracing Imperfection and Authenticity (11:43) - Strategies for Effective On-Air Communication (16:16) - The Final Three Questions (19:09) - Conclusion ********Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.Strawberry.me. Get $50 off coaching today at Strawberry.me/smart

TEAM Trauma Treatment-- How Does It Work? And Why?  Featuring Dr. Jill Levitt Today's podcast features one of our favorite guests, Dr. Jill Levitt, who is one of the greatest psychology teachers on planet earth. We explore trauma, and how it is treated. We focus in particular on the unique features of trauma treatment using TEAM CBT. Jill is currently the Director of Training at the Feeling Good Institute in Mountain View, California, but she has had intensive training in trauma treatment beginning during her psychology internship at the Cornell Medical Center (? is this correct) in 200? (dates please Jill) and continuing until (date please.) She worked with adults survivors of childhood physical and sexual abuse, as well as victims of the 2011 tragedy at the world trade center, which happened when she was working in New York. She got extra training from several outstanding experts in the treatment of trauma and anxiety, including the renown Dr. Edna Foa, from Temple University in Philadelphia, as well as (please list if you like, Jill!) Rhonda also has extensive experience in the treatment of trauma since she worked for (x years, please fill in) at th San Francisco Rape and Trauma Clinical. Rhonda emphasized the importance of shame and toxic but high irrational self-blame so often seen in trauma patients of all ages, including, of course, children. Jill and Rhonda emphasized the importance of the selective use of exposure techniques with trauma patients, and the unfortunate fear that many, and perhaps most, therapists have of these techniques, wrongly fearing that the patient will decompensate and that the therapist, too, will become overwhelmed when hearing the patient recount their horrific experiences in detail. I, David, will add that I've never had a negative experience with the use of exposure techniques, like cognitive flooding, memory rescripting, and many more with any trauma patients. However, I always do E = Empathy first, as well as A = Paradoxical Agenda Setting, to guarantee that the patient and I will be working together as a collaborative team. Rhonda asked us to talk a bit about "vicarious trauma" that the therapist might experience when working with trauma patients. Both Jill and David said they've never experienced this, and that only our thoughts, and not the experiences our patients describe, can upset us. We believe the concept of "vicarious trauma" is highly (but not intentionally) misleading and needlessly frightening to those working with trauma patients. Of course, if a therapist does become triggered when working with any patient, including a trauma patient, that is grist for the mill for the therapist to work out with their own therapist, using perhaps the Daily Mood Log to explore and challenge the therapist's upsetting negative thoughts. Perhaps the most important theme today focused on the treatment of trauma patients--as well as non-trauma patients--individually, using TEAM to pinpoint one moment the patient was upset, and exploring their negative thoughts and feelings with the help of the Daily Mood Log, as well as the other vitally important components of T E A M. I (David) do not place much stock in treating patients with "formulas" based on their "diagnosis" or problem. I did 20 or more two day trauma workshops around the US and Canada several years back, and treated a volunteer from the audience at each workshop on the evening of day 1, using a two-hour TEAM CBT session. In all or nearly all of these sessions, the individuals experienced a triumphant and blow-away elimination of all their negative feelings by the end of the demonstration. But here's the interesting thing: although I occasionally included cognitive exposure, it was perhaps the technique I used the least often with these individuals. Far more powerful for most were techniques like Explain the Distortions, the Paradoxical Double Standard Technique, and the Externalization of Voices. Sometime, an interpersonal technique, including the Five Secrets of Effective Communication, was helpful, even life-changing. If you are interested, you can read about those sessions in Chapter X in my most recent book, Feeling Great, as well as illustrations of the data from all the patients, showing the dramatic changes in negative and positive feelings from the start to the end of the sessions. Why did these individuals recover so dramatically and quickly--within a single session? I believe it was because I focused on what was upsetting THEM, and developing an agenda and selecting methods to focus on what they wanted. This, to my way of thinking, is different, even radically different, from imposing a pre-set agenda on patients simply because we think they have some type of trauma diagnosis. David described the three elements of an "abuse contract" between the abuser and the victim: I get to hurt or exploit you for my own pleasure. The Blame will be 100% on you. I am a blameless, superior god. We must keep this as a secret, even between us. If you violate this, I will hurt you very badly. Thanks for listening today! Jill, Rhonda, and David

Learning to communicate well is the cornerstone to a healthy relationship. Unfortunately, we're not taught how to communicate well and therefore make many mistakes, often without realizing it. In this new episode I discuss the top 8 communication mistakes to avoid. 

Hey friends, have you ever felt that salespeople have a bad wrap and are just out to get your money? In today's episode, I dive into a fascinating conversation with Geoff Ketterer, a veteran in high ticket sales who has generated millions in revenue and now runs a coaching business. We discuss the evolution of sales techniques from the aggressive tactics of the '80s and '90s to the more consultative, question-based approach that Jeff advocates. You'll learn about the importance of voice in communication, sales, and leadership, along with marketing strategies to grow your business. Whether you're in sales, public speaking, or leadership, this episode offers valuable insights. Enjoy my chat with Geoff and discover how to build a scalable, profitable business while achieving the freedom you desire. Shownotes 00:00 Welcome to The Impact Through Voice Podcast 00:11 Introducing Jeff Ketra: High Ticket Sales Expert 03:05 The Evolution of Sales: From Aggression to Consultation 04:39 Understanding High Ticket Sales 07:02 The Sales Call Process: Discovery to Objections 10:36 The Importance of Self-Agency and Leadership in Sales 21:07 Coaching for Freedom: Building a Scalable Business 27:40 Google's 7-11-4 Rule and Its Impact on Sales 28:18 Challenges with Traditional Funnels and Webinars 32:07 The Hybrid Social Engine Strategy 37:23 The Role of AI in Sales and Marketing 41:11 The Importance of Personal Branding and Quality Content 48:27 Recommended Books for Sales and Leadership Full shownotes can be found here: https://lisahugo.com/67 Visit our podcast page and subscribe so you don't miss any future episodes https://lisahugo.com/podcast

Transform how you communicate with tools that make your message stick.Clarity is the cornerstone of great communication—but turning your thoughts into words isn't always simple. That's why Grammarly exists: to help you express yourself with confidence and precision, no matter the context.For over a decade, Grammarly has helped millions of people improve their writing, from everyday emails to high-stakes professional communications. In this episode of the Think Fast, Talk Smart Tech Tools miniseries, host Matt Abrahams talks with Grammarly co-founder Max Lytvyn about the origins of the tool, how AI is shaping the future of writing, and why starting with your goal is the key to effective communication.In addition to insight-packed discussions, this miniseries explores innovative tools that enhance the way we communicate and connect. Whether you want to make your presentations more memorable, craft stories that stick, or connect with your audience on a deeper level, these episodes will help you communicate with greater clarity, confidence, and impact.Episode Reference Links:Max Lytvyn Ep.227 Tech Tools: Move Your Audience By Moving Through Your Presentation Ep.230 Tech Tools: Use Visuals to Your Advantage Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters:(00:00) - Introduction (01:14) - The Origins of Grammarly (02:50) - Grammarly Elevator Structure (04:54) - Lessons on Improving Writing (07:11) - Favorite Communicator (08:08) - Communication Hack or Tool (11:02) - Conclusion *******Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.Try Prezi today and get 25% off exclusively at prezi.com/thinkfast.

In Episode 12 of Negotiate X in Rewind, organizational leader and stand-up comedian Courtney Bickert joins hosts Nolan Martin and Aram Donigian to reveal how humor eases negotiations. She explains the science behind laughter, showing how it reduces stress, sparks creativity, and strengthens bonds that foster collaboration.  Courtney also shares practical tips on setting a positive tone, using humor authentically, and finding the right moments to lighten the mood. Through stories from corporate retreats to tense international encounters, she demonstrates that humor is more than entertainment—it is a powerful tool for trust, connection, and successful outcomes.  

Megan Fate Marshman is an incredibly compelling preacher who speaks in many of the largest churches in America. She shares how her preaching has evolved since she started, what she does right before preaching to create better sermons and connections, and how to use your body and voice to draw people in and communicate more effectively.

In this episode of the Critical Care Obstetrics podcast, hosts Stephanie Martin, Julie Arafeh, and Suzanne McMurtry Baird discuss their pet peeves related to healthcare and critical care obstetrics. They emphasize the importance of accurate vital signs, the challenges posed by technology in simulation training, and the need for effective communication in emergency situations. The conversation also touches on the role of moulage in enhancing realism during simulations and the significance of engaging physicians in training. Overall, the episode highlights the critical aspects of training and teamwork in obstetric care.00:00 Introduction to Pet Peeves in Critical Care Obstetrics02:48 The Importance of Accurate Vital Signs05:54 Challenges with Technology in Simulation08:56 The Role of Simulation in Training11:54 Moulage and Realism in Simulations14:55 Effective Communication in Emergency Situations18:03 Understanding Team Dynamics in Critical Care20:47 Engaging Physicians in Simulation Training23:56 Conclusion and Future DiscussionsThe experts at Clinical Concepts in Obstetrics pool their decades of experience caring for critically ill pregnant women to discuss the challenges encountered in caring for these vulnerable women. Dr Stephanie Martin is the Medical Director for Clinical Concepts in Obstetrics and a Maternal Fetal Medicine specialist with expertise in critical care obstetrics. Suzanne McMurtry Baird, DNP, RN is the Nursing Director for Clinical Concepts in Obstetrics with many years of experience caring for critically ill pregnant women. Julie Arafeh, RN, MS is the Simulation Director for Clinical Concepts in Obstetrics and a leading expert in simulation.Critical Care Obstetrics Academy: https://www.clinicalconceptsinob.com/Follow us: Patreon: patreon.com/CCOB YouTube: @CriticalCareOBPodcast Instagram: https://www.instagram.com/criticalcareob/ Dr Martin's LinkedIn: http://linkedin.com/in/stephanie-martin-65b07112a CCOB LinkedIn: https://www.linkedin.com/company/clinical-concepts-in-obstetrics/ Twitter/X: https://twitter.com/OBCriticalCare CCOB Facebook: ...

Episode 11 of the Negotiate X in Rewind series brings Robert Wilkinson and Naseem Khuri into conversation with Aram Donigian and Nolan Martin to unpack the art of mastering constructive disagreement in negotiation. The guests explain why conflict is inevitable but not inherently destructive, emphasizing that leaders must learn to distinguish between harmful struggles and productive tensions.  Additionally, they highlight the importance of slowing down before reacting, knowing when to provoke debate versus building unity, and modeling conflict skills at home and in professional life. This episode demonstrates how constructive disagreement fuels growth, innovation, and stronger connections.  

In this conversation, Anu Adegbola and Inderpaul Rai discuss the importance of learning from mistakes in PPC management, the role of automation and AI in marketing, and the significance of effective communication within teams. Indi shares a personal experiences and insights on how to navigate challenges in the industry, emphasizing the value of client relationships and the need for continuous learning and adaptation in a rapidly changing digital landscape.TakeawaysThe importance of a thorough handover process to avoid mistakes.Automation should be used as a tool, not a crutch.Effective communication within teams is crucial during crises.Learning from mistakes is essential for growth in any career.Client relationships can be strengthened through transparency and collaboration.AI should assist, not replace human judgment in marketing tasks.Mistakes can lead to valuable lessons and improved processes.Maintaining a calm demeanor as a leader helps manage team panic.Understanding the client's perspective can improve agency-client relationships.Regularly reviewing and celebrating past successes can combat imposter syndrome.Chapters00:00 Introduction and Background04:45 The Importance of Team Communication09:57 Learning from Mistakes in Performance Marketing15:02 Client Relationships and Trust20:08 Leadership and Crisis Management21:51 Effective Communication in Teams22:48 Learning from Mistakes24:43 The Importance of Data and Automation26:33 Understanding Client Relationships27:27 Common Pitfalls in AI Usage30:32 The Value of Mistakes32:32 Managing Team Reactions to Errors35:37 Career Reflections and GrowthFind Inderpaul on LinkedInIntervier with Ed Sheeran:Part 1 Part 2Book a coaching call with ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Anu⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠PPC Live The Podcast (formerly PPCChat Roundup) features weekly conversations with paid search experts sharing their experiences, challenges, and triumphs in the ever-changing digital marketing landscape.The next ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠PPC Live London⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ event is on October 22ndFollow us on ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Follow us on ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Twitter⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Join our ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠WhatsApp Group⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Subscribe to our ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Newsletter⁠

Greg, JP, and Kent chat with restorative-justice pro Nicholas Bradford about why relationships—not punishments—actually fix classrooms. From hallway tardies to high-stakes cheating, they show how slowing down, listening, and handing students real responsibility changes behavior—plus a hilarious “Plug and Jug” confession story and some friendly jabs at Greg's vocab and Kent's Wi-Fi. Humor, heart, and practical tools—packed into one lively episode.___Nicholas' Website - https://www.nationalcenterforrestorativejustice.comNicholas Bradford LinkedInhttps://www.linkedin.com/in/bradfordnicholas/Nicholas' Bookhttps://www.amazon.com/Real-World-Guide-Restorative-Justice-Schools-ebook/dp/B08Z28LBBX/ref=tmm_kin_swatch_0?_encoding=UTF8&dib_tag=se&dib=eyJ2IjoiMSJ9.hy-8ZvqSYXuQVoNDT0y8SLnwkmI46W4M5cmvKWYG-CBst8suSn-UE2cPg2beNcALx26zq4kd6YmfLNhKh4Y7eg.IbIAeI4uAMCtFSVNkHb-Ic3a4Nf4MhQJzPi_XdU7Uxw&qid=1757759630&sr=8-1Chapters(00:00) Introduction and Backgrounds(06:08) Understanding Restorative Justice(08:59) Building Relationships in Education(12:08) Power Dynamics in Schools(14:57) The Importance of Slow Relationships(17:59) Workshops and Training in Restorative Justice(20:57) Challenges for Teachers(24:12) The Journey of New Teachers(27:38) Creating a Safe Learning Environment(32:12) Understanding Discipline and Self-Discipline(36:50) Behavioral Trends in Education(40:19) Effective Communication in Classrooms(46:35) Restorative Justice Practices(49:59) Engaging with Restorative Justice ResourcesThe International Teacher Podcast is a bi-weekly discussion with experts in international education. New Teachers, burned out local teachers, local School Leaders, International school Leadership, current Overseas Teachers, and everyone interested in international schools can benefit from hearing stories and advice about living and teaching overseas.Additional Gems Related to Our Show:Greg's Favorite Video From Living Overseas - ⁠https://www.youtube.com/watch?v=UQWKBwzF-hw⁠Signup to be our guest  ⁠https://calendly.com/itpexpat/itp-interview?month=2025-01⁠Our Website⁠ -  ⁠https://www.itpexpat.com/⁠Our FaceBook Group - ⁠https://www.facebook.com/groups/itpexpat⁠⁠JPMint Consulting Website  - ⁠https://www.jpmintconsulting.com/⁠Greg's Personal YouTube Channel: ⁠https://www.youtube.com/playlist?list=PLs1B3Wc0wm6DR_99OS5SyzvuzENc-bBdO⁠Books By Gregory Lemoine:⁠International Teacher Guide: Finding the "Right Fit" 2nd Edition (2025)⁠ | by Gregory Lemoine M.Ed.⁠⁠"International Teaching: The Best-kept Secret in Education"⁠⁠ | by Gregory Lemoine M.Ed.Partner Podcasts:Just to Know You:  https://podcasts.apple.com/au/podcast/just-to-know-you/id1655096513Educators Going Global: ⁠https://podcasts.apple.com/us/podcast/educators-going-global/id1657501409⁠Relative Hashes:#internationalteachersday #internationaleducation #overseaseducation #internationalschools #education #teacherburnout #teachersalarynews #teachersalary #teacherrecruitments #overseaseducatorfairs

How do women balance being both effective and likable? It shouldn't be ours to manage, and yet it is. This week Margaret and Amy talk with Dr. Kate Mason, communications coach and author of POWERFULLY LIKABLE: A Woman's Guide to Effective Communication. What you'll learn in this episode: Why women often feel trapped between being “powerful” or “likable” The cultural roots of authority and expertise—and how they still affect women today The difference between agreeability and likability What “imposing syndrome” is and how to overcome it Why naming your “non-goals” can bring more freedom and focus How to raise kids who see power and likability as compatible Find Dr. Kate Mason at katemason.co Buy POWERFULLY LIKABLE: https://bookshop.org/a/12099/9780593797204 We love the sponsors that make this show possible! You can always find all the special deals and codes for all our current sponsors on our website: ⁠⁠⁠⁠https://www.whatfreshhellpodcast.com/p/promo-codes/ women communication strategies, powerful and likable, Kate Mason interview, effective communication tips, impostor syndrome vs imposing syndrome, agreeability vs likability, motherhood and communication, women leadership balance, power as a verb, parenting and communication Learn more about your ad choices. Visit podcastchoices.com/adchoices

In this episode of Passion for Dance, host Dr. Chelsea discusses the college dance team recruiting process with Abbey Nugent, founder of Studio 2 Stadium. Abbey, a seasoned dance teacher and coach, offers valuable advice on preparing recruitment videos, effective communication with coaches, choosing the right program, and more. The episode also emphasizes the importance of transparency and resilience in the recruitment process, providing listeners with actionable insights to achieve their college dance team dreams.   Episode Resources: https://passionfordancepodcast.com/222   Connect with Abbey and Studio 2 Stadium! https://studio2stadium.com/ https://www.instagram.com/studio2stadium_/ https://www.tiktok.com/@studio2stadium   Episode Breakdown: 00:15 Introducing Abbey Nugent and Studio 2 Stadium 01:42 Abbey's Dance Journey and the Birth of Studio 2 Stadium 02:34 How Studio 2 Stadium Works 05:52 The Changing Landscape of College Dance Recruitment 08:14 Finding the Right College Dance Program 12:29 The Importance of Clinics and Combines 15:52 Effective Communication with Coaches 22:23 The Common Recruiting Video Explained 28:57 Final Thoughts and Advice for Aspiring College Dancers 32:17 Closing Remarks and Contact Information

In this episode of Remodelers On The Rise, Kyle sits down with behavioral scientist Dr. Kurt Nelson to explore what great leaders say — and how they say it. From the psychology behind effective communication to the science of motivation and behavior change, this episode is packed with insights remodelers can use to lead with more clarity and influence. Whether you're guiding a team, communicating with clients, or trying to build a strong company culture, you'll take away practical tools that make your leadership more impactful. ----- Ready to stop guessing and start growing? Visit Contractor Growth Network to see how they help remodelers like you build marketing that works. And for weekly insights that actually move the needle, tune into their podcast: https://www.contractorgrowthnetwork.com/podcast/ Want to hear more about Contractor Growth Network in action? Check out our June episode, Moving Beyond DIY Marketing. In it, Peter Ranney from RanneyBlairWeidmann shares why he trusted CGN and how they helped his website generate more referral-quality leads for his Design Build Firm. ----- Explore the vast array of tools, training courses, a podcast, and a supportive community of over 2,000 remodelers. Visit Remodelersontherise.com today and take your remodeling business to new heights! ----- Takeaways Effective communication involves understanding both the sender and receiver. Framing messages positively can significantly impact engagement and motivation. Concrete language is more effective than abstract language in leadership. Filling in uncertainties is crucial to prevent negative assumptions. Positive thinking can lead to a more joyful and productive work environment. Emotions are contagious; a positive leader fosters a positive team. Intentional communication requires thoughtfulness and preparation. Self-talk influences our perception and response to challenges. Understanding behavioral science can enhance leadership effectiveness. Celebrating milestones can strengthen community and engagement. ----- Chapters 00:00 Introduction to Behavioral Science in Leadership 04:03 The Importance of Effective Communication 06:44 Framing Communication for Impact 09:49 Empathy and Understanding in Leadership 12:48 The Power of Self-Talk and Reframing 16:01 Concrete vs. Abstract Language in Communication 22:46 The Power of Concrete Language 28:52 Filling in Uncertainty 37:55 The Impact of Positive Thinking

Episode 10 of the Negotiate X in Rewind series addresses a listener's question on stalled projects and pushback from supervisors. Nolan Martin and Aram Donigian explore the secret to overcoming resistance in negotiations, showing why success comes from stepping into the other party's shoes.  They discuss why resistance often makes sense from the other side's perspective, how to uncover hidden concerns, and why listening and inquiry are more effective than debating. With practical models like the Ladder of Inference, the episode highlights how negotiators can reframe “no” into dialogue, build trust, and transform resistance into collaborative agreement.  

Text Dr. Lenz any feedback or questions Building Trust and Effective Communication in Chronic Pain Care with Michelle MakosIn part two of this enlightening conversation, Michelle Makos shares practical strategies for building trust and effective communication between patients and clinicians, emphasizing the importance of validating patients' experiences. Michelle discusses the innovative peer method that is helping transform pain care, reflecting on the complexities in the patient-provider relationship. She offers valuable insights into understanding patients' values and addresses the essential role of self-efficacy and motivation in managing chronic pain. Through her work with Moving Through Chronic Pain and the pain management commission in Oregon, Michelle is dedicated to improving care and education for both patients and providers. This episode is a must-watch for anyone dealing with or treating chronic pain.00:00 Introduction and Recap of Part One00:21 Building Trust and Effective Communication03:14 Understanding Patient Values and Experiences08:56 The Role of Peer Support in Chronic Pain Management19:56 Functional Assessment and Validation29:47 Conclusion and How to Get Connected Click here for the YouTube channel Support the showWhen I started this podcast—and the book that came before it—I had my patients in mind. Office visits are short, but understanding complex, often misunderstood conditions like fibromyalgia takes time. That's why I created this space: to offer education, validation, and hope. If you've been told fibromyalgia “isn't real” or that it's “all in your head,” know this—I see you. I believe you. You're not alone. This podcast aims to affirm your experience and explain the science behind it. Whether you live with fibromyalgia, care for someone who does, or are a healthcare professional looking to better support patients, you'll find trusted, evidence-based insights here, drawn from my 28+ years as an MD. Please remember to talk with your doctor about your symptoms and care. This content doesn't replace personal medical advice.* ...

#467 Ask David-- How can I help my elderly, demanding grandma? How can I empathize with hostile political figures? The answers to today's questions are brief and were written prior to the show. Listen to the podcast for a more in-depth discussion of each question. Today's questions. Brittany says that her elderly grandmother has become very needy and demanding, and that her mom finds grandmother's behavior irritating. She wants to know how she can help her mom / grandmom. Jenny asks: How do we empathize with people we are extremely angry with, including prominent political figures?   Brittany says that her elderly grandmother has become very needy and demanding, and that her mom finds grandmother's behavior irritating. Brittany wants to know how she can help her mom / grandmom. Hi Dr. Burns, A few months ago my grandma fell down her stairs and broke some ribs. She was in a nursing home for a short while since she needed physical therapy and assistance doing daily tasks. Before the accident, she lived alone and was completely independent. During her recovery, she pretty much had round the clock visitors. More than any other person in the nursing home. My grandma complained constantly and anytime someone would say “you look good” or “you seem to be doing better” she would very quickly respond with how terrible she feels etc. Having listened to your podcast on how to deal with complainers, I could see it was because nobody was acknowledging her feelings. They just wanted to say things to cheer her up. She is now recovered and back home, but she refuses to do things on her own again that she is capable of and the doctor cleared her to do. She has a terrible attitude and is constantly calling up family members and her friends to run errands for her. Example: my mom picked up some lettuce she asked for her. Then my grandma called her friend to go get her one afterwards, saying the one my mom bought was too small. She acts completely ungrateful. She texted me that she has been so lonely with no visitors but then my mom tells me that is not true. That she has had people coming over every day and taking her places. My mom is at her wits end dealing with her demanding attitude and ungratefulness. I know Jill had an example before where her mom was saying how hard things are and nobody is there for her and Jill used the five secrets. This situation feels a little different. How can my mom get her life back and get my grandma to do things on her own again? -Brittany David's reply Hi Brittany, How about including this as another Ask David? One problem, as I see it, is that your mom is not asking David for help. So I could only help you with your response to your mom, acknowledging how difficult things are for her. In other words, use the Five Secrets of Effective Communication. Of course, this assumes you want help with your interaction with your mom. It can be hard not to "HELP" when a loved one, like grandma, AND your mom, are suffering and struggling. Sadly, I have learned that trying to help third parties is not satisfying or effective most of the time. But modifying the way I interact with people is almost always helpful. Don't know if this make sense. Certainly we can see what Matt and Rhonda have to add / suggest. Warmly, david Brittany's response to David: Sure, I think it would be a great ask David. I would be interested in your approach if it were my mom asking you for help. What would you tell her and what your five secrets approach might be. -Brittany David's response: I always prefer have a specific example to a hypothetical question. I can only help you with YOUR responses to your mom, or to anyone. Can you give an example of something she has said to you that you want help responding to effectively? Warmly, david Jenny asks: How do we empathize with people we are extremely angry with, including prominent political figures? Dear David and Rhonda, Your session on dealing with cancer was incredibly heart-warming and so compassionate. I will be sharing that with my sister who is in a similar situation and now completely healed from her cancer! My question deals with anger. Many of us are dealing with anger and frustration at our country, president, and White House, who are taking rights away from us that we have earned over the past 80+ years. I find applying your positive ideas about anger to be very helpful: to view anger as having a high moral sense of justice and fairness, and to view frustration as keeping vigilant and to not get discouraged. But I want to investigate further how these anger/frustration ideas can be applied to White Supremacists and Steven Miller. Because when you hear these people talk they are so incredibly angry, and are directing their anger at other people in destructive ways. How could we, if given the opportunity, talk to them and feel empathy with them? Thanks so much, Jenny David's response: If you like, we can include your excellent and highly relevant question in an upcoming Ask David podcast. Thanks for listening today! Matt, Rhonda, and David

Today on the Social-Engineer Podcast: The Security Awareness Series, Chris is joined by Faith Kent. Together, they delve into the critical role of effective communication, the art of role adaptation, and the psychological dynamics in crisis situations. The conversation highlights the importance of proactive preparedness and fostering trust within teams to tackle challenges with confidence. [Sept 15, 2025]   00:00 - Intro 00:42 - Faith Kent Intro 01:21 - Intro Links: -          Social-Engineer.com - http://www.social-engineer.com/ -          Managed Voice Phishing - https://www.social-engineer.com/services/vishing-service/ -          Managed Email Phishing - https://www.social-engineer.com/services/se-phishing-service/ -          Adversarial Simulations - https://www.social-engineer.com/services/social-engineering-penetration-test/ -          Social-Engineer channel on SLACK - https://social-engineering-hq.slack.com/ssb -          CLUTCH - http://www.pro-rock.com/ -          innocentlivesfoundation.org - http://www.innocentlivesfoundation.org/                                                03:09 - Breaking & Entering 04:45 - Blending In 07:45 - Frank's Computer 10:13 - Unusual Communications 12:17 - Cochlear Implant 14:19 - Ethical Boundaries 16:11 - Community Pride 18:00 - Leaning Into the Discomfort 21:57 - Not an Afterthought 23:08 - Diversity for Security 27:00 – Trust, But Verify (Always) 28:23 - Wrap Up -          Deaf Gain: Raising the Stakes for Human Diversity -          https://gallaudet.edu/deaf-president-now/ -          https://www.lifeprint.com/ 29:03 - Outro -          www.social-engineer.com -          www.innocentlivesfoundation.org

Be ready, stay grounded, and communicate clearly — no matter what's at stake.Communicating under pressure isn't just a useful skill — it can be the difference between escalation and resolution. For Chris Voss, former FBI hostage negotiator and CEO of The Black Swan Group, it's a daily discipline built on empathy, self-regulation, and intentional listening. In this expanded conversation from our Spontaneous Speaking miniseries, Voss offers a rare window into the mindset and methods that helped him show up calm, focused, and adaptable when the pressure is sky-high.“Emotional intelligence is an insane accelerator to outcomes,” Voss shares, explaining how empathy, tone, and timing can shift the direction of any conversation. He breaks down techniques like labeling and mirroring, explores how to use silence and word choice strategically, and explains why overthinking can be just as risky as acting too fast. From gut-level pattern recognition to tactical use of voice, Voss shows how communication becomes more impactful when we're not trying to control — but to connect.In this episode of Think Fast, Talk Smart, Voss and host Matt Abrahams dive into how negotiation techniques developed for life-or-death situations can be applied far beyond them — offering powerful takeaways for anyone who needs to think clearly under pressure, stay agile in the moment, and communicate effectively when it matters most.Episode Reference Links:Chris Voss Chris's Book: Never Split the Difference Ep.197 Prep or Perish: Mastering In-the-Moment Communication (1 of 3)Ep.198 Pause and Effect: Mastering In-the-Moment Communication (2 of 3)Ep.199 Blunder Pressure: Mastering In-the-Moment Communication (3 of 3)Ep.203 No Script, No Problem: Final Secrets to Speaking Under Pressure (Bonus)   Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters:(00:00) - Introduction (02:50) - Path to Hostage Negotiation (03:42) - Power of Emotional Intelligence (05:00) - Staying Calm Under Pressure (06:10) - Mental Prep & Mindset (07:18) - Trusting Your Gut (07:58) - Avoiding Overthinking (09:01) - Flexibility in Negotiations (10:15) - Listen More, Talk Less (10:31) - Labeling & Mirroring (12:51) - Tone Shapes Impact (14:06) - The Final Three Questions (19:37) - Conclusion  *****Thank you to our sponsors:Strawberry.me. Get $50 off coaching today at Strawberry.me/smartSupport Think Fast Talk Smart by joining TFTS Premium.     

The Music of TEAM-- A Little Different from the Music of REBT! There are many paradoxes in TEAM! That's part of what makes TEAM challenging, but also exciting. Do you know what the plural of paradox is? Paradise! Sometimes, music allows us to "see" or "get" something that pure thinking struggles with. Years ago, followers of the renowned but controversial Dr. Albert Ellis loved singing the famous and outrageous songs written by Dr. Ellis and featuring key ideas in the Rational Emotive Behavior Therapy (REBT) he created. They were popular because they captured his core messages, involving low frustration tolerance, whining and complaining, and more. Dr. Ellis wrote the words, and the music came from popular songs familiar to anyone, like Battle Hymn of the Republic, and many others. If you like, you can hear a brief interview with Dr. Ellis, and listen as he discusses the dire “need” for love and sings one of his songs about the need (demand) for love AT THIS LINK Although none of the REBT songs made the top list on the top ten charts, they brought tons of glee to his many fans, especially when the participants at his psychotherapy conferences would sing them together. His humorous music made it a little easier for some of us to recognize the absurdity in the intense “shoulds” we direct against ourselves when we fall short and a world that isn't the way it “should” be, according to our narcissistic rules! Today, we hear some of the music of TEAM CBT which seems to be increasing in popularity recently. However, the themes are quite different from the cutting and sarcastic music of the Albert Ellis era. Instead, they tend to focus on some of the more tender and inspiring messages of TEAM CBT. For example, I've often described a key idea that I learned from my beloved cat, teacher, and friend, Obie: “When you no longer need to be special, the world becomes special.” The message focuses on the perfectionism and self-criticism that so many patients and therapists alike indulge in, criticizing themselves mercilessly for every error, failure, and shortcoming, thinking that if they work hard enough, they will achieve something tremendous and attain a lofty status of true “specialness.” You will hear the song, “Am I Special?” on today's podcast. The lyrics of “Am I Special?” were written by Angela Poch, the music was written by Shalynn Burton. Angela Poch put together the virtual choir featuring Rachael, Shalynn, Brandon Vance, Eric Burns and Heather Clague. The Acceptance Paradox is at the core of that song and many TEAM CBT techniques—finding joy and enlightenment when you accept your shitty, below average self. And here's the essence of the Acceptance Paradox: When you accept yourself exactly as you are, warts and all, everything suddenly changes. You perceive yourself and your world through new eyes, and you see that everything is actually quite different from the way you thought, and you experience a sense of freedom, liberation, and joy. David Burns, MD This is a paradox because total acceptance and total change appear to be exact opposites! But in fact, their the exact same thing! Along the same lines, the so-called "Great Death" of the "self" is actually the "Great Rebirth," or a great "waking up" from a trance. Much of today's music revolves around those kinds of themes. And some of it focuses on the Five Secrets of Effective Communication and the Disarming Technique, which highlights another key paradox that I call the Law of Opposites: When someone criticizes you with an unfair and untrue criticism, you will the overwhelming urge to argue and defend yourself. If you give in to this urge—and nearly everybody does—you will actually PROVE that the criticism was actually 100% valid, and the critic will continue to attack and criticize you. That's a Paradox! And here's the other side of that paradox: If you immediately, humbly, and genuinely agree with a criticism that sounds unfair and untrue, you will instantly put the lie to it, and the criticism will suddenly realize that the criticism simply isn't true. That's also a Paradox. So much for the background, and some of the philosophy behind the music you'll hear today. First, here are the performers you'll hear in today's podcast, with brief bio sketches: Mark Noble, PhD is a famed neuroscientist and recently certified TEAM CBT coach. Today, he sings three songs with guitar: Placebo, Mind Warp, and Song of My Self. You can contact him at mark_noble@urmc.rochester.edu Heather Clague, MD is a psychiatrist and Level 5 Advanced Master TEAM therapist practicing in Oakland, California. Heather and her colleague, Brandon Vance, MD, are the originators of the immensely popular Feeling Great and Feeling Great app book clubs. For more information, got to https://www.heatherclaguemd.com. Brandon Vance, MD is also a psychiatrist and Level 4 Master TEAM therapist and song writer practicing in Oakland. For more information, go to https://www.feelinggreattherapycenter.com/brandonvance. He works with Heather on a variety of immensely popular Feeling Great book and app clubs. Heather and Brandon sang the song Heather wrote, “TEAM Is Paradoxical.” In addition to singing, Heather plays the ukulele. Erik Burns is the son of David Burns, MD. He lives with his wife and son in Santa Cruz, California, and practices hypnosomatic therapy for individuals struggling with anxiety as well as those with gastrointestinal complaints. He was recently featured on the Feeling Good Podcast (#435, February 10th, 2025: https://feelinggood.com/2025/02/10/435-meet-erik-burns/). You can learn more about Erik's life and practice at https://www.instagram.com/erikburns.bloom/. Shalynn Burton, ACSW is TEAM therapist who practices virtually throughout California at the Feeling Good Institute. She specializes in anxiety, dating/ relationship, race/ethnic challenges, social skills, self-esteem, and more. To learn more, you can check her out at https://feelinggoodinstitute.com/find-cbt-therapist/shalynn-burton. Rachel Dillman is a singer / songwriter who creates music to help people build greater resilience. To learn more, check her out at www.linkedin.com/in/rachmd www.resilwave.com. She asked me to emphasize that that her songs help her memorize and put into practice important concepts, like the Five Secrets of Effective Communication. In addition, she is a strong believer that songs can influence our thoughts and emotions. You can hear her songs such as Change How You Feel, Five Secrets, and more at the link above! Angel Poch is an immensely popular and talented TEAM CBT coach and teacher. She practices in Canada, and offers TEAM CBT training internationally through her many outstanding virtual classes and certification program for coaches. For more information, see https://angelapoch.com// Angela also wrote the songs: “Feeling Great,” and “Tell Me the Truth.” Thanks for listening today! Rhonda, Angela, Rachel, Shalynn, Erik, Heather, Brandon, Mark, and David

Transform how you communicate with tools that make your message stick.Great communication isn't just about what you say — it's about what your audience remembers. That's why Jim Szafranski, CEO of Prezi, believes that visuals and storytelling are key to making ideas stick.For more than 15 years, Prezi has been reimagining the way we share information, helping communicators move beyond static slides and into dynamic, memorable experiences. In the first episode of the Think Fast, Talk Smart Tech Tools miniseries, host Matt Abrahams talks with Szafranski about why visuals are so powerful for retention, how non-linear storytelling can make presentations more engaging, and the role AI now plays in shaping the stories we tell.In addition to insight-packed discussions, this miniseries explores innovative tools that enhance the way we communicate and connect. Whether you want to make your presentations more memorable, craft stories that stick, or connect with your audience on a deeper level, these episodes will help you communicate with greater clarity, confidence, and impact.Episode Reference Links:Jim SzafranskiPrezi Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters:(00:00) - Introduction (01:18) - Prezi Elevator Structure (02:09) - The Power of Visuals in Storytelling (04:12) - Making Complex Ideas Simple (06:22) - When to Use Visuals (09:01) - Advantages of Non-Linear Storytelling (11:26) - AI's Role in Visual Communication (14:22) - Favorite Communicator (15:37) - Communication Hack or Tool (17:28) - Conclusion *******Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.Try Prezi today and get 25% off exclusively at prezi.com/thinkfast.

Can small, meaningful interactions transform leadership and organizational success? Join us as we explore this fascinating question with Zach Mercurio, an authority in purposeful leadership and positive organizational psychology. Through Zach's compelling research, we uncover the concept of "mattering" in the workplace, a crucial element often overlooked amidst traditional rewards like pay raises and promotions. As employees grapple with feelings of invisibility, Zach introduces the idea of a "mattering deficit" and shares his insights on how leaders can create cultures where every team member feels valued and significant, elevating both well-being and performance.Our conversation with Zach also explores the profound impact of genuine care and connection in leadership. We address the distinction between caring about and caring for team members, emphasizing the importance of intentionality in leaders' actions. Unconscious signals can undermine employees' sense of mattering, and Zach provides practical strategies to ensure leaders' good intentions translate into meaningful daily practices. From understanding the role of "soft skills" to recognizing the subtle biases that can lead to complacency, we explore ways to build a supportive environment that fosters true belonging.Finally, we touch upon the critical role of noticing and affirming those we rely on at work. By moving beyond transactional interactions to transformational ones, leaders can create a more inclusive atmosphere. We share techniques like the green, yellow, red check-in to gauge emotional states and Carl Rogers' active listening principles, vital for building meaningful relationships. As we consider the intersection of AI and human connection, this episode promises a thought-provoking discussion on how recognizing and valuing each other can empower teams and, ultimately, transform organizations.What You'll Learn- The critical nuances between caring about and caring for your team- Shifting from transactional to transformational interactions- The significance of emotional connections in communication and decision-making- The paradox of leadership: empowering teams by letting go- The vital role of soft skills and the intersection of AI and human connectionPodcast Timestamps(00:03) – The Power of Mattering (in Leadership)(12:14) - The Importance of Caring for Others(18:36) – What It Truly Means to Notice Someone(27:03) –Small Gestures Can Build Deep Emotional Connections(38:03) – How to Create Psychological Safety(48:02) - Empowering Leadership Through Relinquishing Control(54:29) - Mattering in an AI WorldKEYWORDSPositive Leadership, The Power of Mattering, Maximizing Engagement, Enhancing Well-being, A Culture of Caring, Practicing Empathy, Soft Skills Drive Hard Results, Deep Emotional Connections, Effective Communication, Building Trust, The Perils of Command and Control, Increasing Human Connection, Relational Economy, Creativity, CEO Success

In this conversation, Tommy Mello interviews Dave Yoho, a pioneer in the home improvement industry, discussing the keys to sales success, the importance of understanding human behavior, and effective communication techniques. They explore how to build a winning team, the role of personality in sales, and the necessity of adapting sales techniques to meet customer needs. The discussion emphasizes the significance of creating a positive company culture and the impact of effective communication on customer relationships. Don't forget to register for Tommy's event, Freedom 2025! This is the event where Tommy's billion-dollar network will break down exactly how to accelerate your business and dominate your market in 2025. For more details visit freedomevent.com   00:00 Understanding Sales Success and Human Behavior 12:14 The Importance of Effective Communication in Sales 24:45 Building a Winning Team and Company Culture 40:11 The Role of Personality in Sales 51:17 Adapting Sales Techniques for Success