Podcasts about effective communication

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Best podcasts about effective communication

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Latest podcast episodes about effective communication

Business By The Numbers
Protecting Outcomes with Brian Rooney [E214]

Business By The Numbers

Play Episode Listen Later Mar 19, 2026 32:18


Thanks to our partners Promotive and Wicked FilePROTECTING OUTCOMES: Why Thinking Like an Owner Changes Everything by Brian RooneyRooney's Auto and Tire CenterThanks to our partner PromotiveIt's time to hire a superstar for your business; what a grind you have in front of you. Introducing Promotive, a full-service staffing solution for your shop. Promotive has over 40 years of recruiting and automotive experience. If you need qualified technicians and service advisors and want to offload the heavy lifting, visit https://gopromotive.com/Thanks to our Partner WickedFileTurn chaos into clarity with WickedFile, the AI for auto repair shops. Transform invoices into insights, protect cash flow, and stop losing parts, cores, or credits to maximize your bottom line. visit https://info.wickedfile.com/Paar Melis and Associates – Accountants Specializing in Automotive RepairVisit us Online: www.paarmelis.comEmail Hunt: podcast@paarmelis.comText Paar Melis @ 301-307-5413Download a Copy of My Books Here:Wrenches to Write-OffsYour Perfect Shop The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open DiscussionDiagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life.The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching.Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size.Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest.The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level.

Matt Fanslow - Diagnosing the Aftermarket A to Z
Misuse of the Word Diagnostics [E228]

Matt Fanslow - Diagnosing the Aftermarket A to Z

Play Episode Listen Later Mar 18, 2026 24:08


Thanks to our Partners, Pico Technology, Autel, and Independent Wrench JobsWatch Full Video EpisodeShow NotesIn this episode, Matt builds on a thought that has been bothering him for a while: the automotive repair industry has done a pretty terrible job defining what we mean by diagnosis, diagnostic, analysis, and even something as simple as a code scan.The spark for the conversation comes from seeing a vehicle owner buy their own scan tool after being told a dealership wanted $190 “to scan codes.” That raises the real question: was the shop selling a code scan... or were they selling a diagnostic process? Because those are not the same thing, and pretending they are creates confusion for customers and devalues the work of actual technical specialists.Matt argues that a diagnosis is the conclusion you arrive at, while a diagnostic is the process used to get there. A code scan might be one piece of that process, but it is not the whole thing. And a good diagnostic process does not always immediately hand you the answer. Sometimes it gives you something better: more precise questions, better direction, and a narrower path to the root cause.That leads into a bigger point about communication, economics, and trust. Auto repair is a classic credence good, where the customer often cannot accurately judge the quality of the service they received. That creates information asymmetry—the shop knows far more than the client does. Which means language matters. Definitions matter. Expectations matter. If the industry wants to separate itself from guesswork, parts-changing, and pseudo-diagnostics, it has to become far more disciplined in how it describes the work being sold.Matt also reflects on confidence, competence, and what actually drives improvement. Sometimes a little lack of confidence—the kind that makes you run one more test, read one more article, attend one more class, or call one more sharp friend—can be a strength rather than a weakness. It can push real learning. But like most things, it cuts both ways.This episode is a call for more precise language, more honest communication, and a stronger defense of the real value behind analysis, testing, and arriving at an actual diagnosis.In This EpisodeWhy a code scan is not the same thing as a diagnosisThe difference between a diagnostic process and a diagnostic resultWhy a good process does not always produce an immediate answerHow testing should often remain at the specialist's discretionWhy rigid test lists can break down from vehicle to vehicleThe danger of selling customers a result instead of a processInformation asymmetry and why auto repair is a credence goodWhy precise language helps distinguish real specialists from guessersThe double-edged sword of confidence in technical workWhy continual learning often comes from knowing how much you do not knowKey TakeawaysThis episode is really about reclaiming the value of professional analysis.A shop can offer a code scan. That is fine. A shop can refuse to offer a code scan and only sell deeper diagnostic work. That is also fine. What matters is being honest and clear about the difference.Customers need better explanations. Shops need better language. And the industry needs to stop using words like diagnosis, diagnostic, and code scan as if they are interchangeable, because they are not.Quotable Moments“Diagnosis isn't the end. Diagnosis is the beginning of practice.”“A diagnosis is something that you arrive at. A diagnostic is a process.”“A very successful process may not lead to the answer right away. It may lead to a better question.”“We have done a horrific job when it comes to definitions or standards.”“The customer cannot differentiate the quality of our services versus another. They have to take our word for it.”“That lack of confidence is what drove me to do one more test.”Sponsor ThanksThanks to:AutelPico TechnologyIndependent Wrench JobsAlso thanks to the Automotive Repair Podcast Network.Contact / Call to ActionWhat do you think? Are we misusing the words diagnosis and diagnostic in this industry? Reach out and let Matt know.Email: mattfanslopodcast@gmail.comThanks to our Partner, Pico TechnologyAre you chasing elusive automotive problems? Pico Technology empowers you to see what's really happening. Their PicoScope oscilloscopes transform your diagnostic capabilities. Visit PicoAuto.comThanks to our Partner, AutelFrom drivability diagnostics and TPMS service to ADAS and advanced safety systems, Autel helps technicians follow OEM procedures and repair with confidence. Learn more at Autel.comThanks to our Partner, Independent Wrench JobsIndependent Wrench Jobs is a new, tech-only community to help you find better independent shops—fair dispatch, steady work, real leadership. No games.Built by Technician Find—serving the industry since 2017. Join free at IndependentWrenchJobs.comContact InformationEmail Matt: mattfanslowpodcast@gmail.comDiagnosing the Aftermarket A - Z YouTube ChannelThe Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm/

Remarkable Results Radio Podcast
Own the Technician Shortage: How One Shop Owner is Transforming Industry Recruitment [RR 1083]

Remarkable Results Radio Podcast

Play Episode Listen Later Mar 17, 2026 34:04


Thanks to our Partners, NAPA Auto Care and NAPA TRACS Watch Full Video Episode In this episode, Carm Capriotto speaks with Chris Machado, founder of XGen Academy, about a bold new approach to solving the automotive technician shortage. Machado has developed an intensive 16-week training program that blends virtual reality simulations, classroom learning, and hands-on shop experience to accelerate the development of new technicians. At the core of the academy's philosophy is the “reverse funnel,” which attracts a wide pool of young talent and progressively refines their skills toward professional mastery. The program goes beyond technical instruction. Through its “Reality Hub,” students also learn essential life and workplace skills, including financial literacy, professionalism, and ethics. By modernizing the training experience and making automotive careers more appealing to younger generations, Machado aims to build a scalable model that can be replicated nationwide, offering a proactive, high-tech solution for developing the industry's next generation of technicians. XGen Academy: https://xgened.email/ Chris Machado, Circle M Tire & Auto and Circle M Truck Repair Bakersfield, CA. Thanks to our Partners, NAPA Auto Care and NAPA TRACS Learn more about NAPA Auto Care and the benefits of being part of the NAPA family by visiting https://www.napaonline.com/en/auto-care NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/ Connect with the Podcast: - Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/ - Join Our Virtual Toastmasters Club: https://remarkableresults.biz/toastmasters - Join Our Private Facebook Community: https://www.facebook.com/groups/1734687266778976 - Subscribe on YouTube: https://www.youtube.com/carmcapriotto - Follow on LinkedIn: https://www.linkedin.com/in/carmcapriotto/ - Follow on Instagram: https://www.instagram.com/remarkableresultsradiopodcast/ - Visit the Website: https://remarkableresults.biz/ - Join our Insider List: https://remarkableresults.biz/insider - All books mentioned on our podcasts: https://remarkableresults.biz/books - Our Classroom page for personal or team learning: https://remarkableresults.biz/classroom - Buy Me a Coffee: https://www.buymeacoffee.com/carm - Special episode collections: https://remarkableresults.biz/collections - The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/ - Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/ - Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/ - Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/ - The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/ - The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/ - Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm

Remarkable Results Radio Podcast
The Affordability Myth in Auto Repair: Rethinking How Service Advisors Present Repairs [THA 476]

Remarkable Results Radio Podcast

Play Episode Listen Later Mar 13, 2026 45:25


Thanks to our Partners, NAPA TRACS, Today's Class, KUKUI, and Pit Crew Loyalty Watch Full Video Episode "I think the push back is more in our head than it is in the pocketbook." In this episode, host Carm Capriotto talks with Andy Fiffick and Chris Letendre about the perceived affordability crisis in auto repair. Both guests challenge the idea that customers can't afford repairs, suggesting that price resistance often stems from the service advisor's mindset rather than customer reality. The discussion highlights practical strategies for improving repair approvals, including repackaging repairs with different parts or warranty options, presenting financing as “payment option plans,” and avoiding the “Sophomore Jinx,” where advisors begin to pre-judge what customers can afford. They also address the “maintenance-free” myth promoted by automakers and encourage shops to proactively educate customers with long-term maintenance planning. Ultimately, the episode reinforces a key truth: auto repair is a relationship business. When shops build trust and focus on helping people, price objections become far less common. Andy Fiffick, CEO Rad Air, Listen to Andy's other episodes HERE Chris Letendre, American Pride Automotive Thanks to our Partner, NAPA TRACS NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/ Thanks to our Partner, Today's Class Optimize training with Today's Class: In just 5 minutes daily, boost knowledge retention and improve team performance. Find Today's Class on the web at https://www.todaysclass.com/ Thanks to our Partner, KUKUI Stop juggling multiple marketing tools. KUKUI's integrated platform delivers 4x better website conversions, automated follow-up, and real-time ROI tracking. Get industry-leading customer support with KUKUI at https://www.kukui.com/ Thanks to our Partner, Pit Crew Loyalty You're probably tired of chasing new customers who never return. We understand. Pit Crew Loyalty ends the one-and-done cycle, turning first visits into lasting, reliable revenue at https://www.pitcrewloyalty.com/ Connect with the Podcast: - Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/ - Join Our Virtual Toastmasters Club: https://remarkableresults.biz/toastmasters - Join Our Private Facebook Community: https://www.facebook.com/groups/1734687266778976 - Subscribe on YouTube: https://www.youtube.com/carmcapriotto - Follow on LinkedIn: https://www.linkedin.com/in/carmcapriotto/ - Follow on Instagram: https://www.instagram.com/remarkableresultsradiopodcast/ - Follow on Twitter: https://twitter.com/RResultsBiz - Visit the Website: https://remarkableresults.biz/ - Join our Insider List: https://remarkableresults.biz/insider - All books mentioned on our podcasts: https://remarkableresults.biz/books - Our Classroom page for personal or team learning: https://remarkableresults.biz/classroom - Buy Me a Coffee: https://www.buymeacoffee.com/carm - Special episode collections: https://remarkableresults.biz/collections - The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/ - Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/ - Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/ - Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/ - The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/ - The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/ - Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm

Business By The Numbers
That Empty Bay Is Costing You $175,000 a Year: The Real Math Behind Recruiting (Or Not Recruiting) [E213]

Business By The Numbers

Play Episode Listen Later Mar 12, 2026 47:07


Thanks to our partners Promotive and Wicked FileWhat if that empty bay in your shop is costing you $175,000 a year?What happens when your best technician walks in on Friday afternoon and says they're not coming back Monday?In this episode, Hunt Demarest welcomes back Chris Lawson from Technician Find — the first returning guest on Business by the Numbers. Chris tackles the question shop owners struggle with most: Can you really afford to invest in recruiting when money is tight? Drawing on real shop data, Hunt and Chris break down the hidden cost of empty bays ($175,000 per year in lost gross profit for the average shop) and why treating recruiting as an optional expense is costing shops far more than any recruiting service ever could.Chris explains why recruiting is fundamentally different from advertising — you're not looking for people actively searching for jobs, you're reaching employed technicians who need a compelling reason to take the risk of leaving where they are. This requires completely different messaging, targeting strategies, and an understanding that ChatGPT-written ads on Indeed all look identical because they're copying each other. The conversation covers everything from why shops get 10+ applicants per opening while others get zero, to the emerging concept of "bench building" — maintaining relationships with potential hires before you desperately need them.This episode also dives into compensation strategy, the importance of running competitive salary surveys, and why the trades are positioned for continued wage growth as AI threatens white-collar careers but can't turn a wrench. Whether you're fully staffed and looking to build insurance against turnover, or scrambling to fill an empty bay, this conversation provides a framework for thinking about recruiting as an investment rather than an expense — and why waiting until you're desperate is the most expensive strategy of all.What you'll learn…(03:05) The real cost of empty bays: $2,000 per day vs. the cost of recruiting(05:00) Why recruiting is viewed as a vendor expense instead of an investment(05:30) The Indeed problem: Why every automotive technician job posting looks identical(07:10) How to write ads for employed technicians vs. people actively looking for work(09:00) Why good techs aren't on job boards — and where to find them instead(12:05) The evolution of technician recruitment(15:00) Optimizing the hiring process(18:00) Building a strong reputation(21:00) The essential role of interviews in recruitment(24:30) Understanding technician recruitment challenges(30:15) The importance of communication in recruitment(35:00) Leveraging AI in recruitment strategies(40:00) Future trends in technician wages and industry perceptionsThanks to our partner PromotiveIt's time to hire a superstar for your business; what a grind you have in front of you. Introducing Promotive, a full-service staffing solution for your shop. Promotive has over 40 years of recruiting and automotive experience. If you need qualified technicians and service advisors and want to offload the heavy lifting, visit https://gopromotive.com/Thanks to our Partner WickedFileTurn chaos into clarity with WickedFile, the AI for auto repair shops. Transform invoices into insights, protect cash flow, and stop losing parts, cores, or credits to maximize your bottom line. visit https://info.wickedfile.com/Paar Melis and Associates – Accountants Specializing in Automotive RepairVisit us Online: www.paarmelis.comEmail Hunt: podcast@paarmelis.comText Paar Melis @ 301-307-5413Download a Copy of My Books Here:Wrenches to Write-OffsYour Perfect Shop The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open DiscussionDiagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life.The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching.Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size.Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest.The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level.

Evidence Based Birth®
EBB 390 - Simple but Effective Communication Techniques for Hospital Birth with Dr. Amber Weiseth, DNP, RNC-OB of Ariadne Labs and TeamBirth

Evidence Based Birth®

Play Episode Listen Later Mar 11, 2026 46:50


In this episode, we explore how the traditional "game of telephone" model in hospitals can leave birthing people out of critical decisions about their own care and what happens when we redesign the system to center them instead. Dr. Rebecca Dekker sits down with Dr. Amber Weiseth, obstetric nurse and Director of the Delivery Decisions Initiative at Ariadne Labs, to talk about TeamBirth—a simple, evidence-based communication model transforming labor and delivery units across the U.S. and globally. Learn how structured bedside "huddles," shared decision-making, and a visible planning board can improve trust, autonomy, and patient experience, with especially powerful impacts for Black, Native American, publicly insured, and higher-risk patients. Because communication failures in childbirth aren't just awkward, they can be dangerous. (05:07) How the "game of telephone" model blocks patients from decision-making (09:15) Traditional rounding and decision-making in U.S. labor units (12:10) The added complexity of academic medical centers (14:52) A life-threatening hemorrhage and the power of systems change (17:57) What is TeamBirth? (22:04) How the TeamBirth board works: team, preferences, plan, next huddle (26:57) Implementation challenges and culture change in hospitals (34:36) Privacy, speakerphone huddles, and navigating complex family dynamics (44:15) Research results: Impact on trust, autonomy, and equity Resources TeamBirth resources, research, and implementation materials: ariadnelabs.org/delivery-decisions-initiative/teambirth/teambirth-implementation-resources/ WHO Surgical Safety Checklist initiative: who.int/teams/integrated-health-services/patient-safety/research/safe-surgery/tool-and-resources Association of Women's Health Obstetric and Neonatal Nurses: awhonn.org/ For more information about Evidence Based Birth® and a crash course on evidence based care, visit www.ebbirth.com. Follow us on Instagram and YouTube! Ready to learn more? Grab an EBB Podcast Listening Guide or read Dr. Dekker's book, "Babies Are Not Pizzas: They're Born, Not Delivered!" If you want to get involved at EBB, join our Professional membership (scholarship options available) and get on the wait list for our EBB Instructor program. Find an EBB Instructor here, and click here to learn more about the EBB Childbirth Class.

The Civil Engineering Podcast
Effective Communication Strategies for Engineering Leaders – Ep 309

The Civil Engineering Podcast

Play Episode Listen Later Mar 11, 2026 36:40


Effective communication strategies are vital for engineering leaders managing complex projects and diverse teams. This episode explores how clear, consistent communication fosters successful client relations and team cohesion. Listeners will gain insights into best practices for navigating project variability through education and trust-building. The post Effective Communication Strategies for Engineering Leaders – Ep 309 appeared first on Engineering Management Institute.

Remarkable Results Radio Podcast
Stop Winging Human Resources in Your Auto Repair Shop [RR 1082]

Remarkable Results Radio Podcast

Play Episode Listen Later Mar 10, 2026 33:10


Thanks to our Partners, NAPA Auto Care and NAPA TRACS Watch Full Video Episode In this episode, host Carm Capriotto sits down with Lola Schmidt, COO of Schmidt Auto Care, to discuss how independent auto repair shops can professionalize their human resources and management systems. Lola outlines a deliberate, multi-step hiring process built to eliminate desperate decisions and reduce candidate ghosting. It begins with a focused 5-10 minute phone screen designed to evaluate attitude, communication skills, and professionalism before investing time in in-person interviews. Once hired, new team members go through a structured two-week onboarding experience that intentionally integrates them into the shop's culture and operations, complete with personalized touches and cross-training across the team. To establish clarity and transparency, Lola shares her “no gatekeeping” philosophy: providing candidates with a legally reviewed employee handbook before a formal offer is made. She also explains how to handle HR documentation and unemployment claims using a “no feelings, just facts” approach, relying on accurate records, clear timelines, and policies tied directly to the signed handbook. The result? Intentional systems that protect the culture, the employees, and the long-term health of the business. In this episode, you'll learn: How to build a structured hiring process that prevents reactive decisionsWhy a short phone screen reduces ghosting and wasted timeHow to hire for attitude and cultural fit firstWhat an effective two-week onboarding plan looks likeWhy a legally reviewed employee handbook is essentialHow to document HR issues clearly and objectively The Everyday Educator: How Leaders Reinforce Learning [THA 458]: https://remarkableresults.biz/remarkable-results-radio-podcast/a458/  4 Day Work Week and Our Own App [AW 146]: https://remarkableresults.biz/remarkable-results-radio-podcast/aw146/ Lauralee Schmidt, Schmidt Auto Care, Springboro, OH Thanks to our Partners, NAPA Auto Care and NAPA TRACS Learn more about NAPA Auto Care and the benefits of being part of the NAPA family by visiting https://www.napaonline.com/en/auto-care NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/ Connect with the Podcast: - Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/ - Join Our Virtual Toastmasters Club: https://remarkableresults.biz/toastmasters - Join Our Private Facebook Community: https://www.facebook.com/groups/1734687266778976 - Subscribe on YouTube: https://www.youtube.com/carmcapriotto - Follow on LinkedIn: https://www.linkedin.com/in/carmcapriotto/ - Follow on Instagram: https://www.instagram.com/remarkableresultsradiopodcast/ - Visit the Website: https://remarkableresults.biz/ - Join our Insider List: https://remarkableresults.biz/insider - All books mentioned on our podcasts: https://remarkableresults.biz/books - Our Classroom page for personal or team learning: https://remarkableresults.biz/classroom - Buy Me a Coffee: https://www.buymeacoffee.com/carm - Special episode collections: https://remarkableresults.biz/collections - The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/ - Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/ - Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/ - Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/ - The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/ - The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/ - Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm

The Max Revenue Show
He Wrote $1M in 12 Years, Then Doubled It In 4 | Dave Slocum

The Max Revenue Show

Play Episode Listen Later Mar 10, 2026 66:33


In this episode, Micah and Trey talk with top producer Dave Slocum. Dave shares his journey from grinding it out for the first twelve years, to his rapid growth in the last 4 years.Dave shares his strategies for prospecting, client meetings, risk selling, and scaling his book.Keywords:insurance sales, agency growth, prospecting, client meetings, risk management, insurance brokerage, sales strategies, agency building, niche marketing, insurance industry insightsKey TopicsProspecting and cold calling strategiesEffective client meeting frameworksRisk selling and underwriter relationshipsBuilding a niche and going up marketAgency growth and team buildingTimestamps00:00 Introduction to the Max Revenue Show05:51 Dave Slocum's Journey in Insurance10:39 Growth and Partnership with Superior15:52 Transitioning to Larger Accounts20:22 Prospecting and Cold Calling Strategies25:28 Meeting Preparation and Client Engagement30:21 Closing Deals and Building Relationships36:41 Effective Communication in Client Meetings40:09 Navigating the Middleman Role41:12 Building Trust with Carriers43:55 The Importance of Reputation in Insurance46:06 Creating Ideal Submissions49:45 Learning from Failures55:07 Structuring Productive First Meetings01:01:23 Rebuilding from Scratch: Strategies for SuccessResources:

Architecture, Design & Photography
Ep 125 - The Secrets to Effective Communication and Storytelling w/ Eric Ratinoff

Architecture, Design & Photography

Play Episode Listen Later Mar 6, 2026 95:43


In this episode, Trent sits down with longtime collaborator Eric Ratinoff of Story First to explore the power of storytelling — in film-making, business, and everyday life.  Eric shares how his work helping organizations tell meaningful stories goes far beyond simply “making a video.” Instead, it's about uncovering the deeper narrative: the problem, the stakes, and the transformation that makes a story resonate with an audience.  Together they discuss the curse of knowledge, why experts often struggle to communicate what they know, and how curiosity and asking the right questions can unlock powerful stories hidden inside organizations and individuals. The conversation moves from filmmaking and editing workflows to the psychology and evolution of storytelling — and why humans are wired to understand the world through narrative. More From Eric: Eric Ratinoff is the founder and Chief Storyteller of Story First, a strategic storytelling firm that helps companies and organizations get clear about their story and tell it more effectively.  Story First works with a wide range of non-profit, corporate, educational, and political clients from across the United States, and Eric brings deep experience as a writer, editor, director, strategist, speaker, teacher, and coach. He's been invited to speak and teach about storytelling in a variety of corporate and college settings, including presenting multiple times at the Centers for Disease Control (CDC)/National Public Health Information Coalition National Conference on Health Communication, Marketing, and Media. Two recent Story First projects, Still Separate, Still Unequal, which examines education inequity in St. Louis, and Transforming 911, which tells the story of what happens after you call 911 in St. Louis, received Gold Telly Awards. Additionally, Eric has taught Technical Writing in the School of Engineering and Applied Science at Washington University in St. Louis; served as the Executive Editor for the Ferguson Commission report, Forward Through Ferguson; co-authored A Seat at the Table, an award-winning column on diversity and inclusion in the New Hampshire Business Review; served as the lead organizer and a speaker coach for TEDxAmoskeagMillyard in Southern New Hampshire; and delivered a talk on storytelling and organizational culture, titled “Once Upon a Time At The Office: How Stories Shape Culture At Work,” at TEDxCapeMay in New Jersey. He's also the head boys' track and field coach at Manchester West High School in Manchester, New Hampshire. Website: https://www.storyfir.st  Linkedin: https://www.linkedin.com/in/ratinoff/  More from us:  Website: www.adppodcast.com  Instagram: http://instagram.com/adppod_

Living Lean
Coaching Q&A: Advice for New Coaches, Better Check-Ins, HRT Pros/Cons, & More

Living Lean

Play Episode Listen Later Mar 6, 2026 53:36


Listener Q+A. Questions answered:→ Where to start if I want to get into coaching?→ Talk thru how you each approach check-ins - what are u looking at & does it change depending on what phase the client is in?→ What traits/characteristics do your clients that achieve elite results have compared to average?→ HRT for women over 40. Benefits vs.detriments..other options?→ At what point do you see definition in muscles not just when pumped or flexing?CHAPTERS00:00 Introduction and Personal Updates06:07 Hormone Replacement Therapy (HRT) for Women Over 4012:57 Understanding Muscle Definition and Body Composition20:17 Client Characteristics for Elite Results21:18 Understanding Coaching Dynamics24:30 The Importance of Self-Awareness in Coaching27:20 Traits of Successful Clients29:33 Effective Communication in Coaching32:21 Analyzing Client Check-Ins35:47 Starting a Career in CoachingLINKSApply for Coaching: https://ecs-coaching.super.site/Living Lean Podcast: https://www.buzzsprout.com/712032Follow Jeremiah on Instagram: https://www.instagram.com/jeremiahbair/Follow Andrea on Instagram: https://www.instagram.com/andirogersfit/Follow Natalie on Instagram: https://www.instagram.com/natalieatswell/To Apply For Coaching With Our Team: CLICK HERE

Business By The Numbers
Why Profit on a $40 Cabin Air Filter Can Beat a $600 Water Pump Job: Discover the Metric Your Shop Isn't Tracking [E213]

Business By The Numbers

Play Episode Listen Later Mar 5, 2026 23:19


Thanks to our partners Promotive and Wicked FileWould you swap out wiper blades for $500? Probably yes. Would you replace an entire engine for $500? Absolutely not. But here's the real question: what if the math behind why you said yes to one and no to the other is the same math that's silently costing your shop thousands of dollars every month? IIn this episode, Hunt Demarest breaks down one of the most powerful and most overlooked metrics in the auto repair business: gross profit dollars per hour sold.Most shop owners track sales, gross profit, and hours. But very few ask the one question that ties them all together: how fast are you making that money? Inspired by the late Aaron Stokes of Shop Fix Academy, Hunt makes the case that the speed of your profitability, not just the size of it, is what separates thriving shops from ones that are always busy but never ahead.Hunt walks through real examples that make this impossible to ignore — including why tire shops with terrible margins can still be wildly profitable, and how a $40 cabin air filter can outperform a $600 water pump job. Whether you're setting targets, pricing jobs, or wondering why a record sales month still left you short, this is the framework that explains it. And if you're already using Tekmetric or Shop-Ware, this metric is likely already on your end-of-day report; it's time to start using it. What You'll Learn(00:10) It's not how much you make, it's how fast you make it(02:14) A tribute to the late Aaron Stokes of Shop Fix Academy(03:05) Understanding gross profit dollars per hour(03:45) Hours open vs. hours sold — the two versions of GP$/hour explained(06:00) The importance of speed in profitability(06:45) Why tire shops with terrible margins can still be wildly profitable(08:50) Setting targets for success(09:15) Why chasing hours alone can leave you working harder and earning less(12:00) Calculating gross profit dollars per hour(14:54) Maximizing profitability through pricing and productivity (17:50) Real-world examples of profitability (20:50) Conclusion and key takeawaysThanks to our partner PromotiveIt's time to hire a superstar for your business; what a grind you have in front of you. Introducing Promotive, a full-service staffing solution for your shop. Promotive has over 40 years of recruiting and automotive experience. If you need qualified technicians and service advisors and want to offload the heavy lifting, visit https://gopromotive.com/Thanks to our Partner WickedFileTurn chaos into clarity with WickedFile, the AI for auto repair shops. Transform invoices into insights, protect cash flow, and stop losing parts, cores, or credits to maximize your bottom line. visit https://info.wickedfile.com/Paar Melis and Associates – Accountants Specializing in Automotive RepairVisit us Online: www.paarmelis.comEmail Hunt: podcast@paarmelis.comText Paar Melis @ 301-307-5413Download a Copy of My Books Here:Wrenches to Write-OffsYour Perfect Shop The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open DiscussionDiagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life.The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching.Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size.Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest.The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level.

The Auto Repair Marketing Podcast
When Branding Breaks the Rules (And Still Wins) with Zeb Beard [E194]

The Auto Repair Marketing Podcast

Play Episode Listen Later Mar 4, 2026 28:59


Thanks to our Partners, Shop Boss and AppFueledBrand building doesn't always come from ads, funnels, or traditional marketing; it often comes from bold decisions, authenticity, and doing things differently. Zeb Beard of Stroker's Diesel and Automotive shares how sponsoring a professional fisherman, building a massive and unforgettable shop, and leaning into unconventional branding strategies have fueled explosive brand awareness and loyalty. From turning everyday moments into viral content to embracing his true personality online, Zeb reveals how exposure, storytelling, and consistency can outperform paid advertising. If you want to rethink how brand building really works, and how to create marketing that people actually care about, this conversation will challenge everything you thought you knew. Listen now to discover how bold branding creates lasting impact.Show Notes with TimestampsIntroduction and Sponsorship Overview (00:00:10) Brian introduces Zeb Beard and the main topic: sponsoring a professional fisherman for shop marketing.Why Sponsor a Fisherman? (00:01:30) Zeb explains his passion for fishing and the motivation behind sponsoring a professional fisherman.Choosing the Right Fisherman (00:01:33) Zeb discusses selecting a unique fisherman who travels extensively and offers national exposure.Purpose and Expected ROI (00:02:59) Zeb clarifies his goals: exposure and content, not immediate business from the sponsorship.How the Sponsorship Works (00:05:02) Details on logo placement, exposure through tournaments, and the unique visibility of the sponsored fisherman.Sponsorship Timeline and Early Results (00:06:17) Zeb shares that the sponsorship just started, but both parties are already seeing social media growth.Brand Building History (00:07:21) Zeb recounts previous unique brand-building efforts, including sponsoring a rock band.Impact of Brand Building and Shop Size (00:08:28) Discussion of the shop's growth, its 64,000 sq ft building, and how the building itself is a marketing tool.Shop Location and Signage (00:09:41) Zeb describes the shop's visibility, signage, and its impact on local awareness.Merchandise and Graphics (00:11:02) Zeb talks about branded t-shirts, working with a graphics company, and plans to sell merchandise online.Grassroots Marketing Approach (00:13:38) Zeb explains his focus on grassroots brand building, community sponsorships, and minimal paid advertising.Viral Road Report Videos (00:14:46) Zeb describes his viral “road report” videos during an ice storm and the importance of consistent content creation.Authenticity and Customer Relations (00:18:17) Zeb discusses being authentic, setting boundaries with customers, and how this approach builds loyalty.No Promise Times and Quality Focus (00:20:28) Zeb explains why he doesn't give promise times, focusing on quality and thoroughness over speed.Living at the Shop (00:23:00) Zeb shares the benefits and boundaries of living inside his shop, improving work-life integration.Maintaining Boundaries with Customers (00:25:24) Zeb describes how he maintains privacy and boundaries despite living at his business.Being Unapologetically Authentic Online (00:26:15) Zeb and Brian discuss the value and impact of being authentic and direct on social media.Event Attendance and Closing (00:27:17) Zeb mentions upcoming industry events he'll attend, and Brian wraps up the episode.How To Get In TouchJoin The Auto Repair Marketing Mastermind Group on FacebookMeet The ProsFollow SMP on FacebookFollow SMP on InstagramGet The Ultimate Guide to Auto Repair Shop Marketing Book Email Us Podcast Questions or Topics Lagniappe (Books, Links, Other Podcasts, etc)Stroker's Diesel and AutomotiveThanks to our Partners, Shop Boss and AppFueledThis episode is sponsored by Shop Boss. You know, other shop management software makes you work, but Shop Boss works for you.AppFueled at appfueled.com. “Are you ready to convert clients to members? AppFueled™ specializes in creating custom apps tailored specifically for auto repair businesses. Build your first app like a pro.”The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm/

Remarkable Results Radio Podcast
Why Employee Reviews Are Broken and What to Do Instead [RR 1081]

Remarkable Results Radio Podcast

Play Episode Listen Later Mar 3, 2026 53:22


Thanks to our Partners, NAPA Auto Care and NAPA TRACS Watch Full Video Episode In this episode of Coffee with Carm and a Coach, Carm Capriotto and leadership coach Murray Voth explain why traditional employee reviews often fail to build trust, engagement, or real growth. Instead, they advocate replacing formal evaluations with ongoing “Career Alignment Meetings,” and one-on-one conversations focused on coaching, open dialogue, and removing obstacles. They discuss the shop owner's role as a coach, the importance of onboarding and positional clarity, and why wage discussions should be separated from development conversations. Murray also shares practical tools, including the three key questions that drive meaningful feedback and real-time coaching moments. This episode offers a modern, human-centered approach to leadership that strengthens culture, improves communication, and helps employees and shops grow together. Timestamps (00:00:00) Introduction: Coffee with Carm and a Coach (00:03:00) Rebranding the Review (00:05:30) The Problem with 360 Reviews (00:08:00) What Employees Actually Want (00:12:00) Hiring for the Position, Not the Personality (00:16:00) Modern Onboarding & The 89-Day Check-In (00:26:00) The Three Magic Questions (00:32:00) How to Handle Employee Objections (00:36:00) Separating Wages from Development (00:41:00) Holiday Bonuses vs. Business Incentives (00:45:00) The "Rim Wash" Lesson & Bloom's Taxonomy (00:49:00) The "Discovery Now" Moment (00:52:00) Breaking Bread & Setting Protocol Murray Voth, RPM Training. Listen to Murray's previous episodes HERE. murrayvoth@rpmtraining.net Thanks to our Partners, NAPA Auto Care and NAPA TRACS Learn more about NAPA Auto Care and the benefits of being part of the NAPA family by visiting https://www.napaonline.com/en/auto-care NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/ Connect with the Podcast: - Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/ - Join Our Virtual Toastmasters Club: https://remarkableresults.biz/toastmasters - Join Our Private Facebook Community: https://www.facebook.com/groups/1734687266778976 - Subscribe on YouTube: https://www.youtube.com/carmcapriotto - Follow on LinkedIn: https://www.linkedin.com/in/carmcapriotto/ - Follow on Instagram: https://www.instagram.com/remarkableresultsradiopodcast/ - Visit the Website: https://remarkableresults.biz/ - Join our Insider List: https://remarkableresults.biz/insider - All books mentioned on our podcasts: https://remarkableresults.biz/books - Our Classroom page for personal or team learning: https://remarkableresults.biz/classroom - Buy Me a Coffee: https://www.buymeacoffee.com/carm - Special episode collections: https://remarkableresults.biz/collections - The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/ - Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/ - Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/ - Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/ - The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/ - The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/ - Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm

Chris Cotton Weekly Blitz
Leaders Eat Last… But Don't Starve [E247]

Chris Cotton Weekly Blitz

Play Episode Listen Later Mar 2, 2026 7:10


The Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops.Click here to learn more about Top Tier Marketing by Shop Marketing Pros and schedule a demo: https://shopmarketingpros.com/chris/Check out their podcast here: https://autorepairmarketing.captivate.fm/If you would like to join their private facebook group go here: https://www.facebook.com/groups/autorepairmarketingmastermindHost: Coach Chris CottonNetwork: Aftermarket Radio NetworkEpisode 247 – Leaders Eat Last… But Don't StarveIn this episode, Coach Chris Cotton dives into Simon Sinek's concept from Leaders Eat Last and applies it directly to the auto repair industry.Topics Covered:What “leaders eat last” really meansThe difference between sacrifice and self-neglectHow leadership creates psychological safety in your shopWhy burned-out owners hurt cultureTactical ways to protect your energy while still serving your team

Remarkable Results Radio Podcast
Why Women are the Secret Weapon in Auto Repair Shop Hospitality [THA 474]

Remarkable Results Radio Podcast

Play Episode Listen Later Feb 27, 2026 47:26


Thanks to our Partners, NAPA TRACS, Today's Class, KUKUI, and Pit Crew Loyalty Watch Full Video Episode In this episode, Melissa Parker, Amy Bartel, and Sara Abrecht join Carm Capriotto to discuss why women are the automotive industry's “secret weapon.” The panel explores the concept of automotive hospitality, focusing on relationships, empathy, and customer experience as key drivers of trust, loyalty, and profitability. They share how hospitality driven environments, strong listening skills, and hiring from service focused industries elevate the customer experience and strengthen shop performance. Sara also reveals data showing female-led shops achieve higher average repair orders, highlighting the business impact of communication and relationship building. The conversation challenges outdated industry perceptions and calls for a shift toward hospitality centered operations, encouraging shop owners to embrace these principles and inspiring more women to pursue leadership roles in this evolving, people first profession. Timestamps (00:00:00) - Introduction and Guest Welcome (00:03:15) - Defining "Automotive Hospitality" (00:06:00) - The "Ritz-Carlton" Standard (00:09:45) - Men vs. Women: Fixers vs. Listeners (00:14:15) - Hiring Outside the Industry (00:18:20) - The Role of the Customer Service Rep (CSR) (00:21:00) - The "Anytime" Presentation (00:27:45) - The Financial Case: Women Drive Higher ARO (00:30:15) - The "Secret Weapon" & Workplace Culture (00:34:30) - The Household Decision Maker (00:37:45) - Rebranding: From "Trade" to "Skilled Career" Melissa Parker, COO, Harrell's Tire and Auto Amy Bartel, Owner, Bartel's Auto Clinic Sara Abrecht, CFO, Dynamic Automotive Thanks to our Partner, NAPA TRACS NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/ Thanks to our Partner, Today's Class Optimize training with Today's Class: In just 5 minutes daily, boost knowledge retention and improve team performance. Find Today's Class on the web at https://www.todaysclass.com/ Thanks to our Partner, KUKUI Stop juggling multiple marketing tools. KUKUI's integrated platform delivers 4x better website conversions, automated follow-up, and real-time ROI tracking. Get industry-leading customer support with KUKUI at https://www.kukui.com/ Thanks to our Partner, Pit Crew Loyalty You're probably tired of chasing new customers who never return. We understand. Pit Crew Loyalty ends the one-and-done cycle, turning first visits into lasting, reliable revenue at https://www.pitcrewloyalty.com/ Connect with the Podcast: - Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/ - Join Our Virtual Toastmasters Club: https://remarkableresults.biz/toastmasters - Join Our Private Facebook Community: https://www.facebook.com/groups/1734687266778976 - Subscribe on YouTube: https://www.youtube.com/carmcapriotto - Follow on LinkedIn: https://www.linkedin.com/in/carmcapriotto/ - Follow on Instagram: https://www.instagram.com/remarkableresultsradiopodcast/ - Follow on Twitter: https://twitter.com/RResultsBiz - Visit the Website: https://remarkableresults.biz/ - Join our Insider List: https://remarkableresults.biz/insider - All books mentioned on our podcasts: https://remarkableresults.biz/books - Our Classroom page for personal or team learning: https://remarkableresults.biz/classroom - Buy Me a Coffee: https://www.buymeacoffee.com/carm - Special episode collections: https://remarkableresults.biz/collections - The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/ - Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/ - Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/ - Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/ - The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/ - The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/ - Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm

JAMODI Podcast
Effective Communication Strategies | Jake Garner

JAMODI Podcast

Play Episode Listen Later Feb 24, 2026 16:22


In this episode of the JAMODI Podcast, Coach Matt Sayman sits down with Coach Jake Garner, Head Boys Basketball Coach at Walnut Grove High School in Prosper ISD. From small-town Texas roots to opening a brand-new high school program, Coach Garner shares the leadership lessons, systems, and daily disciplines that have shaped his journey.This conversation dives deep into culture building, parent relationships, spring development, and how to balance school basketball with the realities of select/AAU in the DFW area.If you're a high school basketball coach, athletic director, or leader building something from the ground up, this episode is packed with practical takeaways.Key Topics Covered:

Jake and Gino Multifamily Investing Entrepreneurs
Navigating the Commercial Real Estate Landscape in 2026

Jake and Gino Multifamily Investing Entrepreneurs

Play Episode Listen Later Feb 23, 2026 48:32


In this episode of the Jake and Gino Podcast, hosts Jake Stenziano and Gino Barbaro welcome Lon Welsh, a seasoned commercial real estate expert, for a deep dive into leadership, investing strategy, and evolving market trends.Lon shares practical insights on what effective leadership really looks like—highlighting the power of clear communication, accountability, and disciplined execution. He reflects on his transition from residential to commercial real estate, the lessons he learned while raising capital, and the realities of navigating shifting market cycles. The conversation underscores the importance of understanding market dynamics, staying adaptable, and building strong operational systems to achieve long-term investing success.Chapters:  00:00 Introduction and Guest Background02:40 Leadership Insights and Strategies05:24 Effective Communication in Leadership08:21 Transitioning to Commercial Real Estate11:15 Navigating the Real Estate Market14:06 Raising Capital and Building Partnerships16:44 Lessons from Market Cycles19:38 Current Market Challenges and Opportunities22:25 Future Market Predictions25:46 Economic Frustrations and Observations27:11 The Housing Market Dynamics30:36 Investment Strategies in Real Estate32:37 The Future of Technology and Productivity37:39 Scaling Businesses: Insights from Experience43:09 Radical Accountability and Execution We're here to help create real estate entrepreneurs... About Jake & Gino: Jake & Gino are multifamily investors, operators, and owners who have created a vertically integrated real estate company. They control over $350M in assets under management. Connect with Jake & Gino here --> https://jakeandgino.com. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Feeling Good Podcast | TEAM-CBT - The New Mood Therapy
490: Dr. Taylor Chesney on Sexting, Bullying, and Social Media

Feeling Good Podcast | TEAM-CBT - The New Mood Therapy

Play Episode Listen Later Feb 23, 2026 67:42


Sexting, Bullying, and Social Media-- A Compassionate, Practical Guide for Parents of Teens Today, we welcome back one of our favorite guests, Taylor Chesney, director of the Feeling Good Institute in New York City. Taylor specializes in TEAM-CBT with children and adolescents and brings a rare combination of clinical expertise and real-life wisdom as the mother of four. Parents everywhere are worried about social media, sexting, porn, bullying, and the fear that their kids are doing "who knows what" behind closed doors. In this episode, Taylor offers a refreshing and deeply practical message: the solution isn't better apps, stricter rules, or surveillance—it's connection. Why Blaming Technology Misses the Point Teen brains are still developing. They're impulsive, thrill-seeking, and wired for belonging and validation. Give teens instant access to peers and social media, and mistakes are inevitable. Taylor emphasizes that technology itself isn't good or bad—it amplifies what's already happening in a teen's emotional world. The real question isn't how to eliminate technology, but how parents can guide kids in using it safely and thoughtfully. The Real Protective Factor: Communication Parents often ask, "What app should I install?" or "How do I stop this?" Taylor suggests these questions lead to dead ends. What truly protects teens is a relationship where they feel: understood rather than judged supported rather than interrogated safe coming to parents after a mistake As Taylor explains, for most teens it's not if they'll face a difficult online situation—it's when. The goal is to make sure they come to you when it happens. How to Talk So Teens Will Open Up Using the Five Secrets of Effective Communication, especially the Disarming Technique, parents can shift from policing to coaching. Instead of: "Why were you on your phone?" Try: "Help me understand what was going on for you." This approach reduces secrecy and increases trust. Porn, Sexting, and Shame Discovering porn or sexting can trigger panic and anger in parents—but shaming almost always backfires. Taylor suggests responding with curiosity and empathy: "What was that like for you?" "What do you understand about the difference between porn and real intimacy?" Sexting often begins innocently—seeking connection, validation, or closeness—but once an image is sent, control is lost. Open conversations help teens think ahead without feeling judged or controlled. Parents can also teach teens simple, self-respecting responses like: "I care about you, but I don't need to send that to prove it." Bullying and Online Drama Online bullying mirrors real-life dynamics—but faster, more public, and more permanent. Taylor shares concrete skills teens can use: Pause before responding Don't engage when emotions are high Exit or mute toxic chats Involve an adult early Helpful phrases teens can practice include: "This chat is getting mean—I'm stepping out." "I'm not comfortable with this." "Let's take a break." The Big Takeaway Mistakes—by teens and parents—are inevitable. The real danger isn't errors; it's secrecy. When kids know they can come to their parents without fear of shame or punishment, they make better decisions and recover more quickly when things go wrong. As Taylor puts it: "The kids with the best relationships with their parents make the best decisions." Thanks for listening, and heartfelt thanks to Taylor for this wise, compassionate, and deeply reassuring conversation. — David, Rhonda, and Taylor

Optimal Relationships Daily
2914: Communication Methods by Colin Wright of Exile Lifestyle on Effective Communication

Optimal Relationships Daily

Play Episode Listen Later Feb 23, 2026 7:17


Discover all of the podcasts in our network, search for specific episodes, get the Optimal Living Daily workbook, and learn more at: OLDPodcast.com. Episode 2914: Colin Wright explains that good communication isn't a solo skill, it depends on mutual buy-in and a willingness to factor in the other person's priorities and perceptions. By calmly surfacing uncomfortable topics, asking how someone prefers to connect, and adjusting your approach without self-erasure, you can untangle crossed wires and make tough conversations far more workable. Read along with the original article(s) here: https://exilelifestyle.com/communication-methods/ Quotes to ponder: "Successful communication is a multi-person effort." "It's important to remember that there will be situations in which someone else's needs simply won't line up with yours, and in those cases it's okay to shuffle the larger deck, rather than focusing on your own hand, as I previously mentioned." "A coworker may misread your jokey familiarity as a lack of respect, rather than as cordial friendliness."

I'm Busy Being Awesome
Episode 343: ADHD in Relationships: From Frustration to Teamwork

I'm Busy Being Awesome

Play Episode Listen Later Feb 23, 2026 51:33


If you are navigating a neuro-mixed relationship in your life whether you have the ADHD brain or someone you care for does you likely know some version of this cycle: a missed task leads to frustration, which leads to defensiveness or shame, which ends in a conflict where no one feels heard. In episode 343, we are bridging the gap between the differing experiences of an ADHD brain and a Neurotypical brain. Whether they're a partner, a colleague, a friend, or a family member, we're moving away from blame and shame and getting on the same team. we'll cover the 5 biggest sources of disconnect in ADHD relationships: Executive Dysfunction Time Blindness Working Memory Emotional Flooding Hyperfocus You will walk away with practical scripts, tools, and a new framework to turn your frustration into teamwork. Work With Me:

Screenagers Podcast
How to Motivate Our Kids Without Nagging Them! (Encore)

Screenagers Podcast

Play Episode Listen Later Feb 23, 2026 44:01


Dr. Delaney sits down with acclaimed developmental psychologist David Yeager, Ph.D., to discuss his groundbreaking book, 10 to 25: The Science of Motivating Young People. Together, they delve into the transformative power of adopting a mentor mindset to simplify parenting — especially when tackling tech time challenges. Learn why combining high standards with high support is a game-changer, and uncover the key elements of "wise feedback" that make it so impactful, as shown across various studies. This episode offers science-backed communication techniques on topics like respectful versus disrespectful language, validation, cooperative problem-solving, and more. Parents will walk away with practical strategies to approach screen time struggles with confidence and clarity.   Featured Expert David Yeager, PhD   Books The Science of Motivating Young People, by David Yeager Belonging: The Science of Creating Connection and Bridging Divides, by Geoffrey L. Cohen   Research References Yeager, D. et al. Breaking the cycle of mistrust: Wise interventions to provide critical feedback across the racial divide. Journal of Experimental Psychology: General, 143(2), 804–824, 2014.  Dobson, K. et al. A Transparency Statement Improves Community-Police Interactions. Research Square (Research Square), 2022. Yeager, D. et al. A Transparency Statement Transforms Community-Police Interactions. Research Square (Research Square), 2022. Telzer, E. et al. Ventral striatum activation to prosocial rewards predicts longitudinal declines in adolescent risk taking. Developmental Cognitive Neuroscience, 3, 45–52, 2013.   Time Code 00:00 Introduction to the Screenagers Podcast 00:23 Meet David Yeager: Growth Mindset and Mentor Mindset 02:34 The Mentor's Dilemma: Balancing Criticism and Support 04:23 Wise Feedback: The Key to Motivating Youth 10:17 Transparency and Benevolent Intentions 12:45 Understanding Adolescent Motivation: Status and Respect 17:42 The Role of Testosterone in Adolescent Development 20:47 Respectful Communication: The Vegemite Experiment 24:15 Testosterone and Behavior 25:50 Parenting Challenges and Mentor Mindset 27:04 The Science of Nagging 29:25 Effective Communication with Teens 32:45 Collaborative Troubleshooting 34:41 Balancing Screen Time and Life Goals 36:53 The Enforcer vs. Mentor Mindset 41:30 Concluding Thoughts and Resources  

Get Better at Beach Volleyball
EP #168 How to Train for Volleyball: Preseason Drills, Skill Assessments & Strength

Get Better at Beach Volleyball

Play Episode Listen Later Feb 20, 2026 45:10


If you're waiting for warm weather to start training, you're already behind. In this episode, Mark and Brandon break down the 3 Preseason Non-Negotiables you need to dominate 2026. Stop "WebMD-ing" your volleyball game with random drills. It's time to identify your actual weaknesses (stop lying to yourself!), build a concrete plan, and get the results you want. Chapters 00:00 Preseason Preparation Essentials02:57 Identifying and Addressing Weaknesses05:51 Creating a Concrete Training Plan09:08 Skill and Physical Assessments12:04 Effective Communication in Training15:03 Analyzing Performance and Making Adjustments24:24 Customized Training Programs for Athletes25:57 The Importance of Professional Guidance26:56 Avoiding Self-Inflicted Misunderstandings28:24 The Role of Individual Feedback in Coaching30:33 Accountability in Training31:41 Tracking Progress and Setting Goals36:02 The Journey to Optimal Health39:37 The Dangers of Misinformation in Self-Improvement43:45 Final Thoughts and Call to Action

The Cashflow Contractor
293 - This AI Playbook Made Me a Better Manager

The Cashflow Contractor

Play Episode Listen Later Feb 19, 2026 40:24


What if the best advice for training AI agents is actually the missing piece in how you manage your team? Khalil breaks down the "How to Hire an AI" playbook and reveals how its five core elements: persistence, identity, tools, autonomy, and accountability, are the exact framework contractors need to transform their employee management. This episode isn't about technology; it's about finally giving your team the clarity, tools, and trust they need to take work off your plate.What You'll LearnThe five elements every AI agent needs (and why your employees need them too)How to create a "trust ladder" that gives employees autonomy without micromanagingWhy closing loops proactively is the difference between good employees and great onesThe three-layer memory system that makes knowledge stick in your companyHow to set up team rhythms that actually get followed when stress hitsTime Stamps00:47 - Episode Intro02:56 - The Five Key Elements of Training AI and Employees07:31 - Implementing AI and Employee Management Strategies18:54 - Understanding Autonomy and Trust in AI19:38 - Effective Communication and Loop Management23:05 - Establishing Rhythms and Leveraging AISnippets from the Episode"Employees want to be autonomous in their role. They want to be able to become a master of what they're doing. They want meaningful work that's challenging and that they can own." - Khalil BenalioulhajKey TakeawaysThe Five Elements Framework: Persistence, Identity, Tools, Autonomy, AccountabilityGive Your Team Permission to Push BackThe Three-Layer Memory System for Your CompanyMinimum Authority Principle: Start Small, Expand Trust Over TimeThe Trust Ladder: Define What Autonomy Looks Like at Each LevelClose Loops Proactively or They'll Live in Your Head ForeverEstablish Rhythms Now So You Have Them When Chaos HitsResources⁠⁠Implementing AI in Your Business Workshop Sign-Up ⁠Claude AI⁠⁠CompanyCam⁠⁠Granola AI⁠⁠Wispr Flow⁠⁠24 Things⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Construction Business Owners Need to Successfully Hire & Train an Executive Assistant⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Schedule⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ a 15-Minute Roadblock CallBuild a Business that Runs without you. Explore our⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ GrowthKits⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Need Marketing Help? We Recommend⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Benali⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Need Help with podcast production? We recommend⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Demandcast⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Checkout ⁠⁠⁠⁠Quo⁠⁠⁠⁠ More from Martin Holland⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠theprofitproblem.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠annealbc.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠   ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Email Martin⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Meet With Martin⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Facebook⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Instagram⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠More from Khalil⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠benali.com ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Email Khalil⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Meet With Khalil⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Facebook⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Instagram⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠More from The Cash Flow ContractorSubscribe to our⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠YouTube channel⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Subscribe to our ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Newsletter⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Follow On Social:⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠,⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Facebook⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠,⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Instagram⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠, ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠X(formerly Twitter)⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Visit our ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠website⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Email⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ The Cashflow Contractor

Partnership Aligned
Let go of controlling your partner

Partnership Aligned

Play Episode Listen Later Feb 19, 2026 16:13 Transcription Available


Do you find yourself wanting to control your partner in the day to day tasks & conversations? Me too.The good news is you DON'T need to change your partner in order to feel better. In this episode, I get personal and tell you where I'm struggling in my relationship - and what I'm doing about it.  Learn the communication skills that will level-up your marraige in my 90 minute Masterclass: The Formula for Effective Communication for only $37 FREE: 21 Questions That Will Bring You & Your Partner CloserIG: @partnershipalignedElana@partnershipaligned.comInterested in private coaching? Book your free consult and start improving your relationship today!

Faith Family Church - Baytown
Teeing It Up...Improving Communication In Marriage

Faith Family Church - Baytown

Play Episode Listen Later Feb 15, 2026 38:39


What if the key to a thriving marriage isn't what you think? It's not about sex or money. It's about communication. Only 40% of married couples rate this area as excellent, yet the vast majority of healthy couples get it right.In this powerful message, we explore the 5 levels of communication that every marriage needs:Coordination - Staying on the same page dailyConflict Resolution - Growing stronger through disagreementsConnection - Being fully present with each otherPersonal Revelation - Sharing your heart, hopes, and fearsIntimate Affection - Being fully known without fear of rejectionDiscover the 5 T's for Effective Communication: ✅ Tone - Let your words be gracious and life-giving✅ Time - Invest proactively, personally, and privately ✅ Trust - Build a foundation that creates safety and empathy ✅ Truth - Speak honestly in love, not harshly or hollowly ✅ Team Spirit - Embrace oneness and appreciate your differencesMarriage has a 100% success rate when done God's way. If you're facing frustration in communication, there's hope! God created marriage for success, not failure. Whether you're struggling or thriving, these biblical principles will help you build the safest, strongest relationship on earth.Remember: The best relationships aren't built on big gestures, but on small, consistent responses. You're in this together. One flesh, one team, one beautiful journey.

Technology for Business
Navigating AI Models: Finding the Right Fit

Technology for Business

Play Episode Listen Later Feb 11, 2026 37:04


In this episode, we are joined by Cole, a Power Platform Developer, and Kelsey, a Graphic Designer and Brand Strategist, to discuss the key differences between various AI models. The conversation emphasizes the importance of trial and error, context, and the specific needs of different departments within a business. We also touch on the practical applications of GPT, Copilot, and other tools, and explore how businesses can better align their AI strategies. Tune in for a deep dive into AI utilities, effective prompting, and strategic decision-making to boost your business productivity and efficiency.00:00 Introduction to AI Models00:27 Differences Between AI Models01:14 Practical Applications and Preferences03:05 AI Tools and Their Use Cases04:22 Choosing the Right AI Tool08:20 Memory and Context in AI15:24 Effective Prompting and Tone20:10 Building Context in AI Conversations22:26 Balancing Business Tools and Employee Preferences23:40 Understanding the Gap Between Business and Personal Tool Use24:20 Tailoring Tools to Department Needs25:55 The Importance of Pilot Programs for AI Tools28:48 Governance and Safe Use of AI Tools30:58 The Creative Process of Using AI Tools34:22 Effective Communication with AI Models37:04 Conclusion and Future Discussions

The Squeal
The Squeal_0248: REPLAY_Wean-to-Finish and Sow Farm Effective Communication

The Squeal

Play Episode Listen Later Feb 10, 2026 25:22


This episode of The Squeal is a replay worth revisiting. Transporting weaned pigs from the sow farm to the next phase of production comes with plenty of moving parts, and strong communication between teams can make all the difference. Hosted by Brie Quick (PIC Technical Services Manager), this conversation brings together real-world perspectives from Chad Bermel and Ted Recker of Brenneman Pork, who share the communication practices that work best within their operation and why alignment between sow farms and wean-finish sites is so critical. The discussion is rounded out by insights from Brad Schimmer (PIC Technical Services Manager), who draws from his experience working with sow farms across North America to highlight common gaps and practical ways communication can be strengthened.

The Playbook
The Power of Effective Communication

The Playbook

Play Episode Listen Later Feb 9, 2026 48:52


In this episode, I share why effective communication starts with knowing your growth zone and staying in the learning space where clarity, empathy, and accountability live. I explain how content, conversations, and preparation compound over time when we lead with value and listen to understand, not to win. We talk about matching the message to the medium, being fully present, and replacing resistance with curiosity. When you communicate with alignment and intention, connection deepens, growth accelerates, and opportunities expand. To join my next free Friday Training sessions, email me at david@dmeltzer.com

Lets Have This Conversation
Effective Communication is Now More Crucial than Ever in Politics with Stuart Thomson

Lets Have This Conversation

Play Episode Listen Later Feb 6, 2026 42:10


Public Perception of Engagement: A 2024 Pew Research Center study across 24 countries found that a median of 74% of citizens believe elected officials do not care what people like them think, while only 26% believe they do. Studies on professional communications indicate a very high level of consensus—over 80%—among professionals (which includes political communications) regarding the importance of PR for their organizations.   Dr. Stuart Thomson Chart.PR is a communications and public affairs consultant helping clients navigate politics, government, the media, and Brexit. He won 'Online Influencer of the Year, 2020' in the current affairs category by Vuelio. He advises clients on all elements of their public affairs strategies, including corporate communications and reputation management issues. His work has included legislative lobbying, profile-raising, planning communications, and he has also worked on several high-profile media relations and crisis communications programmes for clients across a range of sectors. Stuart has also dealt with health and safety incidents, high-profile corporate announcements, government reports, and consumer TV investigations. Stuart graduated from the University of Aberdeen with a degree in Economics and Politics before completing a Ph.D. from the same institution. His thesis, 'The Social Democratic Dilemma', went on to form the basis of a book published by Macmillan. His book, 'New Activism and the Corporate Response' was rated as one of the Top 100 management books of 2004 by the Australian Financial Review, and a book that "every aspiring business leader should read" according to MIS Asia. Stuart is an honorary research fellow in the Department of Politics and International Relations at the University of Aberdeen. He is a member of the practitioner panel for the Interest Groups and Advocacy journal, and is a former associate editor of Renewal: the Journal of Labour Politics. Stuart was listed as one of the Top 100 Public Affairs Consultants by Total Politics and has been a judge for the Public Affairs News Awards and PR Week awards. He was shortlisted for the prestigious IoD and CIPR Director of the Year award. Stuart has devised and runs several specialist courses on public affairs for the CIPR and PRCA. For More Information: https://stuartthomson.co.uk/ LinkedIn: @StuartThomson Listen: https://stuartthomson.co.uk/podcast/ Learn more about your ad choices. Visit megaphone.fm/adchoices

Make Time for Success with Dr. Christine Li
How to Set Healthy Boundaries Without Guilt: Insights from Allison Ly

Make Time for Success with Dr. Christine Li

Play Episode Listen Later Feb 5, 2026 29:57 Transcription Available


Send Dr. Li a text here. Please leave your email address if you would like a reply, thanks.In this episode, Dr. Christine Li talks with mental health therapist and coach Allison Ly about how to set healthy boundaries—especially for adults with immigrant parents. Drawing from personal and professional experience, Allison Ly explains why boundary-setting is often challenging in immigrant families.The episode features practical advice for tuning into your own needs, navigating family pushback, and handling guilt, highlighting that boundary-setting is a gradual process that strengthens relationships rather than weakens them. By sharing strategies and resources—including her "Say No" cheat sheet—Allison Ly offers listeners a pathway to healthier, more peaceful family dynamics.Timestamps00:00:00 – 00:02:44: Dr. Christine Li introduces the episode, guest, and upcoming event.00:02:49 – 00:04:14: Formal welcome and start of discussion on boundaries.00:04:15 – 00:08:34: Allison Ly on boundary challenges in immigrant families.00:08:44 – 00:12:49: Examples and personal experiences with boundaries.00:12:50 – 00:16:22: Handling pushback and emotional awareness.00:16:59 – 00:29:08: Gradual boundary change and effects on relationships.To get the free download that accompanies this episode, go to: https://maketimeforsuccesspodcast.com/saynoJoin Allison's live workshop on February 26th at 11 am PST Adults with Immigrant Parents: The Key to Stop People Pleasing and Spiraling in Guilt: https://heyallisonly.com/secretTo sign up for the Waitlist for the Simply Productive Program, go to https://maketimeforsuccesspodcast.com/SPFor more information on the Make Time for Success podcast, visit: https://www.maketimeforsuccesspodcast.comGain Access to Dr. Christine Li's Free Resource Library -- 12 downloadable tools and templates to help you bypass the impulse to procrastinate: https://procrastinationcoach.mykajabi.com/freelibraryTo work with Dr. Li on a weekly basis in her coaching and accountability program, register for The Success Lab here: https://www.procrastinationcoach.com/labConnect with Us!Dr. Christine LiWebsite: https://www.procrastinationcoach.comFacebook Group: https://www.facebook.com/groups/procrastinationcoachInstagram: https://www.instagram.com/procrastinationcoach/TikTok: https://www.tiktok.com/@procrastinationcoachThe Success Lab: https://maketimeforsuccesspodcast.com/lab                       Simply Productive: https://maketimeforsuccesspodcast.com/SPAllison LyWebsite: https://www.heyallisonly.comPodcast: https://www.heyallisonly.com/podcastInstagram: https://www.instagram.com/heyallisonlyYouTube: https://www.youtube.com/@heyallisonly

The Selling Podcast
Be Brief, Be Bright, Be Gone: Mastering the Art of Succinct Sales

The Selling Podcast

Play Episode Listen Later Feb 4, 2026 34:30


Send us a textHave you ever read back your own notes and had absolutely no idea what you were trying to say?You aren't alone. In fact, studies show that nearly 95% of us work with someone who talks too much, and a staggering 86% of project failures are attributed to ineffective communication. On this episode of The Selling Podcast, Scott and Mike tackle the plague of the "meeting that should have been an email" and the sales pitch that never ends.Join the conversation as the duo breaks down the critical difference between being succinct and being clear. They explore why "saying more" is rarely the answer and how to stop burying the lead in your sales conversations. Scott and Mike share hilarious anecdotes about their own communication fails and provide actionable frameworks to ensure your message actually lands.In this episode, you'll learn:The "Three B's" of Communication: A simple mantra (Be Brief, Be Bright, Be Gone) to keep you respected and effective.The Clarity Framework: How to "Tell them what you're going to tell them, tell them, and then tell them what you told them" without being repetitive.The Agenda Hack: Why Scott hates written agendas but admits they are the secret weapon to shortening meetings by 50%.Written vs. Verbal: How to spot-check your emails to ensure you aren't confusing your prospects (or yourself).Stop guessing if your customer understood you. Tune in to master the art of getting in, making your point, and getting out.Support the showScott SchlofmanMike Williams - Cell 801-635-7773 #sales #podcast #customerfirst #relationships #success #pipeline #funnel #sales success #selling #salescoach

The Next Play
Head College Coach Reveals How To Get Attention From D1 Coaches

The Next Play

Play Episode Listen Later Feb 3, 2026 29:17


Texting coaches won't get you recruited, calling will. In this episode, college head coach Nourse breaks down exactly what separates recruits who get remembered from ones who get forgotten: availability, consistency, and showing genuine interest. Plus the one rule every football parent needs to hear before their son starts reaching out.02:11 Recruiting Process Insights05:35 Effective Communication with Coaches06:15 Building a Relationship with Coaches06:35 Recruiting Strategies and Fit18:56 Social Media Best Practices23:45 Final Advice for Recruits and Parents28:25 Conclusion and Podcast OutroWant Some 1:1 Help With Getting Your Son a College Football Scholarship? Click Here To Learn More & Schedule Your 15 Minute Scholarship Evaluation:https://gonextplay.com/book-evaluation-call?el=youtube-orgClick Here to Register for My Free Live Training:https://gonextplay.com/free-training?el=richie-yt-bio

Team Ten Eight
The Last Rotation: Major Oikle's Journey

Team Ten Eight

Play Episode Listen Later Jan 31, 2026 57:41


In this episode, Major Robert Scott Oikle shares his extensive military career, reflecting on the influences that shaped his journey from a young man in Salmon Arm, British Columbia, to a decorated leader in the Canadian Armed Forces. He discusses the emotional toll of deployment, the challenges of transitioning back to civilian life, and the evolution of mental health support within the military. Major Euchel emphasizes the importance of communication and leadership in combat settings, as well as the therapeutic benefits of writing about his experiences. He also addresses the significance of Remembrance Day and the need to honor all veterans, while contemplating the future of military engagement in a complex global landscape.Chapters00:00 Introduction to Major Robert Scott Euchel01:31 Early Influences and Military Journey04:59 The Impact of the Gulf War on Military Aspirations06:52 Transitioning Home: The Toll of Deployment10:07 Recognizing Mental Health Challenges13:25 Mental Health Support in the Canadian Armed Forces19:16 Leadership and Support for Struggling Soldiers22:19 Effective Communication in Combat Leadership30:13 The Journey to Writing 'The Last Rotation'35:20 The Therapeutic Power of Journaling39:51 Coping with Memories and PTSD44:37 The Military's Unique Burden49:14 Remembering All Veterans52:21 Reflections on Global Conflict and PeacekeepingMajor Oikle on Instagram: https://www.instagram.com/the_last_rotation/Visit Amazon to pick up a copy of his book: https://www.amazon.ca/Last-Rotation-Afghanistan-War-Diary/dp/1069310808Thank you for listening! For more Team Ten Eight content, follow us on Facebook, Twitter, Instagram and LinkedIn!

Charis Daily Live Bible Study
Peacekeeper Versus Peacemaker | S9 Ep 27

Charis Daily Live Bible Study

Play Episode Listen Later Jan 30, 2026 28:30


Do you know the difference between being a peacekeeper and a peacemaker? Join Rick and Joann as they unravel the critical distinctions in communication, essential for any relationship.

Dead America
Bryan Power - Healing Relationships with Attachment Theory

Dead America

Play Episode Listen Later Jan 28, 2026 52:28


In this transformative episode of the Dead America Podcast, host Ed Watters sits down with relationship coach Bryan Power to explore how Integrated Attachment Theory can heal broken relationships and create deeper emotional connection. Bryan shares his powerful personal journey—overcoming past trauma, navigating relationship struggles, and ultimately transforming his marriage through the principles of attachment theory. This conversation dives into the core elements of Integrated Attachment Theory, including understanding core wounds, identifying emotional needs, and recognizing how attachment styles shape behaviors in relationships. Bryan explains how emotional triggers develop, why communication breaks down, and how couples can rebuild trust through self-awareness and intentional action. Listeners will gain practical insights into: • Understanding attachment styles and emotional patterns • Identifying core wounds that influence relationship dynamics • Managing emotions with emotional intelligence • Setting healthy boundaries without creating distance • Improving communication and repairing disconnection • Navigating conflict with compassion and clarity • The importance of counseling, support systems, and personal growth Bryan also highlights the six core elements of relationship coaching and offers guidance for anyone seeking healthier connections—with partners, family, or themselves. His message is one of hope, resilience, and the belief that healing begins with self-reflection and ownership. Whether you're working to strengthen your marriage, heal from past trauma, or understand your emotional patterns, this episode provides actionable tools and heartfelt wisdom to support your journey. Keywords: Bryan Power, Integrated Attachment Theory, attachment styles, relationship coaching, healing relationships, emotional intelligence, core wounds, communication skills, healthy boundaries, conflict resolution, personal growth, trauma healing, marriage transformation, self-reflection, Dead America Podcast, Ed Watters. 00:00 Introduction: Awakening Hearts 00:45 Meet Bryan Power: Relationship Coach 01:10 Bryan's Personal Journey 01:57 The Turning Point: Integrated Attachment Theory 02:35 Ed's Story: A Parallel Journey 04:14 The Importance of Learning and Growth 09:25 Understanding Attachment Styles 12:21 Core Elements of Integrated Attachment Theory 12:54 Emotional Intelligence and Boundaries 17:03 The Power of Communication 21:53 Taking the First Step: Personal Growth 25:56 Self-Reflection and Ownership in Relationships 26:41 The Turning Point: Seeking Counseling 28:26 Understanding Differences: Men and Women 30:12 Attachment Styles and Emotional Triggers 32:29 Effective Communication and Boundaries 34:13 Guiding People to Self-Improvement 35:54 The Six Core Elements of Relationship Coaching 40:19 Finding the Right Support System 43:42 A Message of Hope and Resilience 46:47 Conclusion and Contact Information 49:07 Inspirational Closing Poem Social media links Website - www.myrelationshipfail.com Instagram - https://www.instagram.com/myrelationshipfail/ Youtube - https://www.youtube.com/@myrelationshipfail LinkedIn - https://www.linkedin.com/in/bryanwpower/ #BryanPower #IntegratedAttachmentTheory #AttachmentStyles #RelationshipHealing #EmotionalIntelligence #HealthyBoundaries #CommunicationSkills #RelationshipCoaching #DeadAmericaPodcast #EdWatters #CoreWounds #PersonalGrowthJourney #HealingRelationships #TraumaRecovery #SelfAwareness

Call Your Hits
Mastering Communication in Airsoft

Call Your Hits

Play Episode Listen Later Jan 28, 2026 59:33


In this episode of Call Your Hits, Phil and Pat delve into the critical role of communication in Airsoft, particularly focusing on radio usage. They discuss common pitfalls players encounter, strategies for effective communication, and the importance of establishing protocols. The conversation emphasizes the need for clarity, brevity, and actionable information in comms, while also highlighting the value of silence. The hosts encourage players to practice their communication skills and engage in after-action reviews to continuously improve. Overall, the episode serves as a comprehensive guide for Airsoft enthusiasts looking to enhance their communication on the field.Chapters00:00 The Importance of Communication in Airsoft07:01 Common Pitfalls in Airsoft Communication14:06 Strategies for Effective Radio Communication20:36 Establishing Radio Protocols and Etiquette28:12 Effective Communication in Airsoft32:04 Key Elements of Radio Communication35:48 Actionable Information and Context39:57 The Importance of Brevity and Clarity45:00 After Action Reviews and Continuous Improvement55:08 Simplifying Communication for Better Coordination--- If you're looking to support the channel, check out our merch store here: https://stormriders.threadless.com/ And join our discord by following this link: https://discord.gg/ZdaftDDYaZ

LTC University Podcast
The Goal of Communication with Colin Stevens

LTC University Podcast

Play Episode Listen Later Jan 27, 2026 34:00


In this Your Health University episode, Jamie sits down with Colin Stevens, Director of Engagement at Your Health, for a practical and honest conversation about communication—what it is, why it breaks down, and how leaders can immediately improve it. Colin reframes communication as understanding, not just delivery, explains why tone is the packaging that determines whether a message gets opened, and explores how ego blocks empathy in moments of conflict. The episode ends with a simple, powerful challenge: if you want to elevate your career and relationships, start by becoming a better listener. www.YourHealth.Org

Communicast: A Communication Skills Podcast
The Art and Science of Effective Communication

Communicast: A Communication Skills Podcast

Play Episode Listen Later Jan 27, 2026 27:10


Today, I'm joined by Camille Fetter—founder and CEO of Talentfoot Executive Search. With more than 20 years of experience evaluating top-tier talent, Camille has developed a deep understanding of what makes great leaders stand out—and communication is right at the center of it.In this episode, Camille shares the communication traits that define A-players, why listening is the foundation of leadership, and how strategic silence can elevate your executive presence. She also opens up about how operating as her authentic self—not two versions of herself—transformed both her career and her impact. We explore how leadership mirrors parenting, why storytelling drives influence, and how asking better questions creates alignment and action.Camille brings a rare mix of warmth, wisdom, and business acumen to the conversation—and I know you're going to take away some practical strategies you can apply right away.Let's dive in.Additional Resources:► Follow Communispond on LinkedIn for more communication skills tips: https://www.linkedin.com/company/communispond► Connect with Scott D'Amico on LinkedIn: https://www.linkedin.com/in/scottdamico/► Connect with Camille: https://www.linkedin.com/in/digitalmarketingrecruiter1/► Subscribe to Communicast: https://communicast.simplecast.com/► Learn more about Communispond: https://www.communispond.com

The Next Play
Head D2 Football Coach Reveals The #1 Question To Ask That Gets You Offers

The Next Play

Play Episode Listen Later Jan 27, 2026 38:43


D2 Head Football Coach reveals exactly how his staff recruits—and what gets players NOTICED (or ignored).Coach Brian Mistro from the University of Jamestown breaks down his team's entire recruiting system: how they track players, who gets letters vs. texts vs. phone calls, and the ONE question that instantly gets coaches excited about a recruit.If you're a 2026 or 2027 recruit (or parent), this episode is a masterclass in understanding how coaches actually think.

Mind of a Football Coach
The Art of Clinic Season

Mind of a Football Coach

Play Episode Listen Later Jan 26, 2026 15:33


In this episode, Zach Davis discusses the importance of strategic learning during the offseason for football coaches. He emphasizes the need to focus on relevant material that will be applicable in the upcoming season, particularly during clinic season. Davis shares insights on how to maximize learning opportunities, the significance of building a cohesive coaching strategy, and the importance of effective participation in clinics to enhance coaching skills. Chapters 00:00 Navigating Offseason Learning 03:01 Maximizing Clinic Season 05:57 Building a Cohesive Coaching Strategy 08:54 Effective Communication and Focused Learning Turning Around a Program With the Double Wing: https://youtu.be/lma9tuFdMJo?si=mjRANyla1dfYYvfK 2017 Highlights: https://fan.hudl.com/usa/wv/belle/organization/13716/riverside-high-school/watch?hr=SGlnaGxpZ2h0UmVlbFN1bW1hcnk1YTA0OTM5NTY0ZWEyNjI1MzhlZWFiZmM%3D&ot=TEAM&oi=30322&shared=true Learn more about your ad choices. Visit megaphone.fm/adchoices

Lenny's Podcast: Product | Growth | Career
Why your product stopped growing (and the 5-step framework to restart it) | Jason Cohen

Lenny's Podcast: Product | Growth | Career

Play Episode Listen Later Jan 25, 2026 106:04


Jason Cohen is a four-time founder (including two unicorns, one being WP Engine) and an investor in over 60 startups, and has been sharing his lessons on company building at A Smart Bear for nearly 20 years. In this episode, Jason shares his methodical five-step framework for diagnosing stalled growth—a problem that faces almost every team.We discuss:1. Jason's five-step framework: logo retention, pricing, NRR, marketing channels, target market2. A small tweak that'll double response rates on your cancellation surveys3. Why “it's too expensive” is almost never the real reason customers cancel4. The “elephant curve” of growth5. How repositioning the same product can increase revenue 8x6. When to reconsider if growth is even the right goal for your business—Brought to you by:10Web—Vibe coding platform as an APIStrella—The AI-powered customer research platformBrex—The banking solution for startups—Episode transcript: https://www.lennysnewsletter.com/p/why-your-product-stopped-growing—Archive of all Lenny's Podcast transcripts: https://www.dropbox.com/scl/fo/yxi4s2w998p1gvtpu4193/AMdNPR8AOw0lMklwtnC0TrQ?rlkey=j06x0nipoti519e0xgm23zsn9&st=ahz0fj11&dl=0—Where to find Jason Cohen:• Preorder Jason's book: https://preorder.hiddenmultipliers.com/• X: https://x.com/asmartbear• LinkedIn: https://www.linkedin.com/in/jasoncohen• Blog: https://longform.asmartbear.com• Website: https://wpengine.com—Where to find Lenny:• Newsletter: https://www.lennysnewsletter.com• X: https://twitter.com/lennysan• LinkedIn: https://www.linkedin.com/in/lennyrachitsky/—In this episode, we cover:(00:00) Introduction to Jason Cohen(05:19) Jason's writing journey(08:25) Questions to ask when your product stops growing(18:17) Getting real customer feedback(20:27) Analyzing cancellation reasons(26:54) Onboarding and activation(29:35) Quick summary(35:46) Revisiting pricing strategies(41:46) Positioning strategies(47:52) Why pricing is inseparable from your strategy(52:06) The importance of net revenue retention (NRR)(01:00:25) Asking whether or not this is good for the customer(01:04:34) Leveraging existing customers(01:06:42) Are your acquisition channels saturated? The “elephant curve”(1:09:41) Why all marketing channels eventually decline(01:12:04) Direct vs. indirect marketing channels(1:13:36) Getting creative with new channels(01:19:04) Do you actually need to grow?(01:25:57) Deciding when to quit(01:29:27) Book announcement(01:33:21) AI corner(01:34:35) Contrarian corner(01:37:43) Lightning round and final thoughts—Referenced:• Tyler Cowen's website: https://tylercowen.com• How to Perform a Customer Churn Analysis (and Why You Should): https://www.groovehq.com/blog/learn-from-customer-churn• Linear: https://linear.app• Jira: https://www.atlassian.com/software/jira• Patrick Campbell's post on X about pricing: https://x.com/Patticus/status/1702313260547006942• The art and science of pricing | Madhavan Ramanujam (Monetizing Innovation, Simon-Kucher): https://www.lennysnewsletter.com/p/the-art-and-science-of-pricing-madhavan• Pricing your AI product: Lessons from 400+ companies and 50 unicorns | Madhavan Ramanujam: https://www.lennysnewsletter.com/p/pricing-and-scaling-your-ai-product-madhavan-ramanujam• Pricing your SaaS product: https://www.lennysnewsletter.com/p/saas-pricing-strategy• M&A, competition, pricing, and investing | Julia Schottenstein (dbt Labs): https://www.lennysnewsletter.com/p/m-and-a-competition-pricing-and-investing• “Sell the alpha, not the feature”: The enterprise sales playbook for $1M to $10M ARR | Jen Abel: https://www.lennysnewsletter.com/p/the-enterprise-sales-playbook-1m-to-10m-arr• Buffer: https://buffer.com• AG1: https://drinkag1.com• How to find hidden growth opportunities in your product | Albert Cheng (Duolingo, Grammarly, Chess.com): https://www.lennysnewsletter.com/p/how-to-find-hidden-growth-opportunities-albert-cheng• How Duolingo reignited user growth: https://www.lennysnewsletter.com/p/how-duolingo-reignited-user-growth• The Elephant in the room: The myth of exponential hypergrowth: https://longform.asmartbear.com/exponential-growth• HubSpot: https://www.hubspot.com• Zigging vs. zagging: How HubSpot built a $30B company | Dharmesh Shah (co-founder/CTO): https://www.lennysnewsletter.com/p/lessons-from-30-years-of-building• Adjacency Matrix: How to expand after PMF: https://longform.asmartbear.com/adjacency/• Ecosystem is the next big growth channel: https://www.lennysnewsletter.com/p/ecosystem-is-the-next-big-growth• ChatGPT apps are about to be the next big distribution channel: Here's how to build one: https://www.lennysnewsletter.com/p/chatgpt-apps-are-about-to-be-the• 10 contrarian leadership truths every leader needs to hear | Matt MacInnis (Rippling): https://www.lennysnewsletter.com/p/10-contrarian-leadership-truths• Breaking the rules of growth: Why Shopify bans KPIs, optimizes for churn, prioritizes intuition, and builds toward a 100-year vision | Archie Abrams (VP Product, Head of Growth at Shopify): https://www.lennysnewsletter.com/p/shopifys-growth-archie-abrams• Geoffrey Moore on finding your beachhead, crossing the chasm, and dominating a market: https://www.lennysnewsletter.com/p/geoffrey-moore-on-finding-your-beachhead• ER on Prime Video: https://www.amazon.com/ER-Season-1/dp/B0FWK5WJQ4• The Pitt on Prime Video: https://www.amazon.com/The-Pitt-Season-1/dp/B0DNRR8QWD• Wispr Flow: https://wisprflow.ai• Anker: https://www.anker.com—Recommended books:• Will: https://www.amazon.com/Will-Smith/dp/1984877925• Monetizing Innovation: How Smart Companies Design the Product Around the Price: https://www.amazon.com/Monetizing-Innovation-Companies-Design-Product/dp/1119240867• Hidden Multipliers: Small Things That Accelerate Growth: https://preorder.hiddenmultipliers.com• On Writing Well: The Essential Guide to Mastering Nonfiction Writing and Effective Communication: https://www.amazon.com/Writing-Well-Classic-Guide-Nonfiction/dp/0060891548• Crossing the Chasm, 3rd Edition: The Updated Version of the Insightful Guide on Bringing Cutting-Edge Products to the Mainstream: https://www.amazon.com/Crossing-Chasm-3rd-Disruptive-Mainstream/dp/0062292986—Production and marketing by https://penname.co/. For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com.—Lenny may be an investor in the companies discussed. To hear more, visit www.lennysnewsletter.com

Authentic Business Adventures Podcast

Dean Mathews - On the Clock On Watching Your Numbers: "They just realized that their sister in law who's been working for them for 10 years has been adding 10 hours onto every pay run for the last 10 years." Dean Mathews, CEO of On The Clock, shares his journey as an entrepreneur and the evolution of his timekeeping software. He emphasizes the importance of building a people-centric culture, the challenges of managing hybrid teams, and the significance of customer service in differentiating his business in a crowded market. Dean also discusses the future of On The Clock, including plans to integrate HR solutions and enhance their payroll services. Visit Dean at: https://ontheclock.com   Podcast Overview: 00:00 Introduction to On the Clock and Dean Mathews 02:55 The Journey of a Serial Entrepreneur 05:56 Transitioning Technology: Moving to Modern Solutions 08:48 Building a People-Centric Culture 11:59 Career Advancement in Small Teams 14:55 Understanding Employee Net Promoter Score (eNPS) 17:48 The Importance of Culture in Modern Workplaces 20:57 Navigating Hybrid Work Environments 23:53 Fostering Team Interactions and Communication 26:58 Management Style and Learning from Experience 29:51 Insights from 'Scaling' by Claire Hughes Johnson 31:18 Effective Communication and Team Dynamics 33:01 Navigating a Crowded Market 35:58 Customer Service Excellence 41:06 The Importance of Payroll Solutions 46:48 Common Mistakes in Timekeeping and Payroll 51:46 Proactive Business Management Sponsors: Live Video chat with our customers here with LiveSwitch: https://join.liveswitch.com/gfj3m6hnmguz Some videos have been recorded with Riverside: https://www.riverside.fm/?utm_campaign=campaign_5&utm_medium=affiliate&utm_source=rewardful&via=james-kademan Podcast Transcription: Dean Mathews [00:00:00]: Tracking payroll, all of those things are very complicated things to do. One of the most common mistakes we see people do is they try to do it themselves, like with a spreadsheet. If your business grows and you end up, you know, like Most businesses do, 2, 3, 4, 5, 10, 20 people, and you're still trying to use spreadsheets and not use a system that ends up in a really bad place. You don't have audit logs for traffic, you know, for, for, for history. You don't have compliance, you know, you don't have transparency a lot of times. So you lac of these modern features where, you know, you choose a system like us and like everything's right here in your phone. That's probably the biggest mistake is they're either choosing the wrong system, not choosing a system at all, or they're trying to like, leverage a spreadsheet or a word doc or a Google Doc to run their business. And that, that never turns out well. James Kademan [00:00:54]: You have found Authentic Business Adventures, the business program that brings you the struggle stories and triumphant successes of business owners across the land. Downloadable audio episodes can be found in the podcast link found@drawincustomers.com we are locally underwritten by the bank of Sun Prairie Calls On Call, Extraordinary Answering Service as well as the Bold Business book. And today we're welcoming Slash, preparing to learn from Dean Matthews from On the Clock. So, Dean, how is it going today? Dean Mathews [00:01:21]: It is going wonderful, James. Thank you so much for having me. I can't wait to chat with you. James Kademan [00:01:26]: Yeah, you know, I'm excited to talk to you for a few reasons. One, you've been in business seemingly forever, so that's. Dean Mathews [00:01:33]: Yeah. James Kademan [00:01:34]: And the other is you seem to be pretty people centric, which is great, and I'm gonna dare say rare. And on top of that, you run a service, the timekeeping system, I guess that we. My gosh, when I was looking for a timekeeping system forever ago, it was bizarre to me how few options I found that actually could do all of the things. Dean Mathews [00:01:59]: Yeah. James Kademan [00:01:59]: And I'm like, I'm not asking for a rocket ship to the moon or anything. I'm just literally asking to keep track of employees hours. That's all I want. Dean Mathews [00:02:06]: Yeah. James Kademan [00:02:07]: So how about you? Let's just start from the very beginning, right back at the dawn of time. Dean Mathews [00:02:11]: Dawn of time. James Kademan [00:02:12]: When did you get started with? On the clock? Dean Mathews [00:02:14]: Yeah. So I'll give you the quick rundown. So I'm kind of a, I guess you call it a quote unquote, serial entrepreneur, if you will. Quite A few startups, businesses, side projects, passion projects throughout the years. But with on the Clock back In like the mid 2000 era, I had several projects, passion projects going on. On the Clock was one of them. I'm always looking for problems that I can solve. So this is the kitchen story or the kitchen table story. Dean Mathews [00:02:49]: This was late 2003 ish. So like 20 some years ago now, sitting at the kitchen table, looking through forums, business forums, remember those business, small business accounting forums. And I saw this trend of all these small business owners and accountants in this forum, just talking. I just looking for something simple, something like you just said, that works well, something that can track my employees time. And I want it online and I want it easy and I want it reliable. That was their two requests. So I was sitting there and I was reading that and I'm like, I'm going to build that for them. So I'm also a software developer or in a former life I was a software developer. Dean Mathews [00:03:34]: So I set out to build it and pretty much within a couple months we actually had on the clock running. It was very simple, very bare bones, but it was up and running. Employees could clock in and clock out, managers and admins could get time for payroll. And it was really just a passion project at that time along with, you know, several others. And kind of fast forward to right around 10ish years ago, it had just been kind of organically growing on its own. Like I said, it was more of a side project. But about that 10ish years ago, Mark, really it started, started getting to the point to where I couldn't ignore it anymore. So decided to go all in with on the Clock and want to just focus on one thing really, really heavily and put all my energy into it instead of half a dozen or a dozen different projects. Dean Mathews [00:04:26]: So focused on that and decided to turn it from a passion project to a real business. Got it into an llc. My brother Mark was also interested in doing some of these things so got him to come on board. And we hired our first employee, Samantha. She's still with us today. She's actually moved up a lot in the tier. She is now product owner. Super proud of her. Dean Mathews [00:04:52]: And so now we're sitting where it's 22 of us total and we serve about 18,000 customers, mostly here in the United States. James Kademan [00:05:00]: Yeah, 18,000. Dean Mathews [00:05:01]: 18,000. Yeah. It's crazy. James Kademan [00:05:04]: Holy cow. Dean Mathews [00:05:04]: That is a. James Kademan [00:05:06]: That's a pool and a half. Dean Mathews [00:05:07]: Yeah, it's a. Yeah, two and a half pools. James Kademan [00:05:10]: So crazy. Dean Mathews [00:05:11]: Yeah, it's kind of crazy when you Step back and look at it and. But you know, it goes to show you, you know, you put your effort and your time and your energy into something and it can pay off, it can turn into something big. James Kademan [00:05:22]: Yeah, yeah, Tell me a story. You were doing software before you said so were your other passion projects software based? Dean Mathews [00:05:30]: Almost all of them were, yes. So built a kind of like an online survey type tool similar to like a survey monkey where you could ask different surveys. Had a database type tool where you could just create a database for anything you wanted to contacts customers, sales online. Started that one, had another payments processing, a business to business payments processing, Ach type solution. Those are two or three of the ones that I started. There was a couple others as well. They kind of, some started, some really took off, some didn't, some just kind of floundered. But yeah, so I always had that entrepreneurial spirit, just wanting to do something big, you know, just make a change, something I could just stand on and, you know, just be happy with. James Kademan [00:06:18]: Yeah, it's interesting, I had another guest on the show, I don't know, fairly recently and he said all we want to do is sell usernames and passwords. So I feel like you're, you're in that world, which is pretty good world to be in. Dean Mathews [00:06:34]: Yeah, yeah. James Kademan [00:06:36]: Tell me a story as far as the back end goes, because programming languages that were popular 20 years ago are not necessarily the same now. So has your platform shifted or had huge rewrites or anything over the course of the past couple decades? Dean Mathews [00:06:52]: Yeah, from a technology standpoint, the technology we wrote it in, you know, 22, three years ago now is an older technology. Right. And it, it still worked, but you really have to keep up with the times. You can't just sit on these older technologies. You know, developers aren't versed in them anymore, they're inefficient. And the new technologies have so much more to offer for our customer experience. So we started a venture about three years ago, ish, where we called it Move and Improve, where we pick off a couple pages, a couple screens at a time and move those over to the new new technology. So now as of the turn of this year, there's just a couple little pieces we're picking up now, but we are going to be 100. Dean Mathews [00:07:41]:

The Strength Connection
Cynicism vs. Optimism in the Fitness Industry w/ The Iron Council

The Strength Connection

Play Episode Listen Later Jan 5, 2026 50:33


Welcome to the Strength Connection!The Iron Council is back! I am joined by Brett Jones, DJ Wittekind, and Mark Subias.In this conversation, we discuss the language of coaching, the impact of cynicism and optimism in the fitness industry, and the importance of accountability and leadership among coaches. We critique an article comparing kettlebells and barbells, emphasizing the need for constructive criticism and the significance of articulating coaching messages effectively. The discussion highlights the challenges of navigating misinformation and the necessity of providing solutions rather than merely criticizing others. Ultimately, the conversation underscores the value of communication in coaching and the role of tools in a broader system of strength training.Follow Brett, DJ, and Mark at:Brett: https://www.instagram.com/brettjonessfg/?hl=enDJ: https://www.instagram.com/queencitykettlebell/Mark: https://www.instagram.com/subiasm/?hl=enChapters00:00 Introduction and Setting the Stage01:12 The Language of Coaching and Marketing07:22 Cynicism vs. Optimism in Coaching09:28 Conspiracy Theories and Misinformation11:49 Accountability in Coaching14:53 Challenging Bad Ideas vs. Tearing Down20:08 Effective Communication in Coaching26:11 The Art of Coaching Communication31:23 Navigating Criticism: Kettlebells vs. Barbells41:51 Expertise and Experience in Training47:48 The Essence of Strength Training Systems

Real Estate by Relationship™
S2 Ep. 31: Magnetic Leadership: Why Authenticity Builds Trust and Influence, with Whitney Faires

Real Estate by Relationship™

Play Episode Listen Later Dec 31, 2025 38:48


Today I'm joined by Whitney Faires, internationally recognized coach, keynote speaker, and executive leader, for a powerful conversation about magnetic presence, authenticity, and real connection. We unpack why being magnetic is not about being loud, why authenticity is not the same as being unfiltered, and how vulnerability builds trust in leadership, sales, and life. We talk relational drift, emotional intelligence, and the small, intentional moments that create loyalty, influence, and impact. You'll leave rethinking how you show up, how you lead, and how connection truly changes everything.https://whitneyfaires.com/https://www.linkedin.com/in/whitney-faires-14955a38/Let's Stay in Touch! Sign up HERE today!Connect with Barb BettsInstagram: @barbbettsLinkedin: @barbbettsFacebook: @barbarambettsYouTube: youtube/@barbbettsWebsite: www.barbbetts.comBarb Betts is a keynote speaker, CEO, and author who teaches leaders and professionals how to drive growth through authentic, trust-based relationships. With over 23 years of success building multi-million-dollar businesses and leading top-performing sales teams, Barb brings real-world experience and a proven approach to human connection in business. A respected industry leader for more than a decade within the largest trade association in North America, she offers powerful insight into how relationships fuel performance, retention, and results. Barb has worked with top organizations including Fidelity, Fairway Mortgage, Horsepower Brands, LVMH, and Thelios. Her high-energy, actionable keynotes inspire professionals to connect with confidence, lead with authenticity, and transform how they do business—proving that relationships aren't just a soft skill, they're your greatest advantage.

Weather Geeks
Alan Sealls: A Lifetime in Weather and the Future of AMS | Re-released

Weather Geeks

Play Episode Listen Later Dec 24, 2025 42:15


RECORDED FEBRUARY 21, 2025; Originally released April 30, 2025Guest: Alan Sealls, AMS President-ElectFor decades, broadcast meteorologists have been the trusted voices guiding us through hurricanes, tornadoes, and everyday forecasts. But behind every great weathercaster is a deep passion for both science and communication. Few embody that balance as well as Alan Sealls—a highly respected meteorologist, educator, and soon-to-be President of the American Meteorological Society. As we head into more uncertain times, Alan will certainly have a lot on his plate in 2026 as he manages the relationship between academic, government, broadcast, and private meteorologists all across the country. How will his tenured career translate to get this done? Let's ask him right now on Weather GeeksChapters00:00 The Journey of a Weather Geek03:07 Career Trajectory and Passion for Meteorology06:04 Navigating Challenges in Meteorology09:00 The Importance of Education and Communication12:00 Lessons Learned in the Broadcasting Industry15:05 Community Engagement and Impact18:04 Secrets to Effective Communication and Teaching20:57 Engaging Communication in Meteorology22:21 Approaching Severe Weather Coverage25:42 The Impact of Technology on Meteorology27:54 The Future of Broadcast Meteorology30:01 Leadership and Representation in Meteorology34:13 Exploring African American Contributions to Meteorology39:57 Alan Sealls' Literary ContributionsSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

We Met At Acme
How We Should Handle Modern Dating ft. Mel Robbins

We Met At Acme

Play Episode Listen Later Dec 21, 2025 82:38


MEL ROBBINS HAS ENTERED THE BUILDING! I had an out of body experience interviewing Mel. She is everything I wanted her to be and more. Mel and I discuss her own relationship - how it started and how she makes it work, how to apply Let Them and the 5 second rule to modern dating, relationship lessons she's learned the hard way, her favorite age of her kids, why she hates dating rules, and so much more.Get More We Met At Acme!Youtube: @wemetatacmeIG: @lindzmetz @wemetatacme @wemetatbabySubstack: @wemetatacme + @wemetatbabyWebsite: @wemetatacmeChapters02:23 The Importance of Communication in Relationships07:14 Mel's Relationship Story: Meeting Christopher Robbins43:08 Effective Communication in Relationships43:26 The Importance of the First Call Parent45:37 Applying the Five Second Rule to Dating Anxiety53:00 The Let Them Theory and Personal GrowthSponsorsNew players get 500 spins over 10 DAYS on your choice of Cash Eruption slots. Download the app and sign up with code ACME at draftkings.comIf you're in the market for a beautiful new sofa, dining table or bed, head over to Article.comProduced by Dear Media. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Think Fast, Talk Smart: Communication Techniques.
250. How to Navigate Conflict: Tools For Productive Communication

Think Fast, Talk Smart: Communication Techniques.

Play Episode Listen Later Dec 16, 2025 28:51 Transcription Available


Celebrate our 250th episode with expert strategies that make tough conversations easier — and more meaningful.Some of the most meaningful shifts in how we communicate come from the moments that challenge us the most. In this special 250th episode of Think Fast Talk Smart, Matt Abrahams reflects on the insights that have shown him how conflict can become a catalyst for clarity, connection, and even compassion. From Amy Gallo's reminder that the “right kind of conflict” leads to better outcomes to Jenn Wynn's framework for calming our nervous system before stepping into a hard conversation and Julia Minson's HEAR method for signaling genuine curiosity, each tool helps turn tension into understanding for every stage of conflict. And with Joseph Grenny's guidance on noticing when our motives shift from problem-solving to winning, this episode highlights how self-awareness can reset even the toughest moments. Whether you're navigating workplace disagreements or everyday friction at home, this milestone episode offers practical ways to make difficult dialogue feel less daunting — and a real opportunity to communicate better.Episode Reference Links:Amy GalloAmy's Book: Getting Along: How to Work With AnyoneEp.144 Communicating Through Conflict: How to Get Along with AnyoneJenn Wynn  Jenn's Podcast: The H.I. Note: Healing Inspirations from LifeEp.222 Discussing Through Discomfort: Why the Conversations You Avoid Cost You the MostJulia MinsonEp.136 The Art of Disagreeing Without Conflict: Navigating the NuanceJoseph GrennyJoseph's Book: Crucial ConversationsEp.207 From Conflict to Connection: Having Crucial Conversations that CountMusic from Blue Dot Sessions:Etude 3 Chessanta Etude 1 CherubEtude 12 TaminyOjufemiCloud CannonThe Caspian Sea DoghouseAn Opus in AbFirst Results Cach PKLTenawayConnect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInTimed Links:(1:45) Getting Along: How to Work With Anyone (18:31) Crucial ConversationsChapters:(00:00) - Introduction (03:36) - Why Conflict Is Necessary (04:35) - Transforming Unproductive Conflict (05:23) - Inner Experience of Difficult Conversations (06:19) - Self-Awareness, Pause, Reframe (08:26) - Four Questions For Understanding (11:45) - Acting Curious vs. Feeling Curious (14:01) - The HEAR Framework (18:22) - Humility & Willingness To Be Wrong (19:53) - Practice & Repetition (21:20) - Acknowledging Motives (22:34) - Two Questions to Reset Motives (24:28) - Bringing the Frameworks Together (25:54) - What Really Matters (27:26) - Conclusion  ********Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost. Go to Quince.com/ThinkFast for free shipping on your order and 365-day returns. Join our Think Fast Talk Smart Learning Community and become the communicator you want to be.

Win Make Give with Ben Kinney
Replay - Mastering Self-Leadership: The Roadmap to Winning and WealthRoadmap to Winning

Win Make Give with Ben Kinney

Play Episode Listen Later Dec 5, 2025 26:54


Join Ben Kinney, Chad Hyams, and Bob Stewart as they explore the journey from ordinary to extraordinary on the Win Make Give podcast. Discover strategies for self-leadership, financial intelligence, and building a legacy, all framed through an inventive Chutes and Ladders analogy. Gain insights into habits, models, and systems that foster personal growth, leadership, and wealth creation. Whether you're looking to enhance your financial IQ or develop lasting relationships, this engaging episode promises valuable wisdom and practical tips to propel you toward a winning mindset and lifestyle. ---------- Connect with the hosts: •    Ben Kinney: https://www.BenKinney.com/ •    Bob Stewart: https://www.linkedin.com/in/activebob •    Chad Hyams: https://ChadHyams.com/ •    Book one of our co-hosts for your next event: https://WinMakeGive.com/speakers/ More ways to connect: •    Join our Facebook group at www.facebook.com/groups/winmakegive •     Sign up for our weekly newsletter: https://WinMakeGive.com/sign-up •     Explore the Win Make Give Podcast Network: https://WinMakeGive.com/ Part of the Win Make Give Podcast Network ---------- 00:00 Strategies for Winning and Avoiding an Average Life 06:07 The Winning Roadmap: Self Leadership and Leading Others 14:18 Mastering Sales Through Experience and Effective Communication 18:01 Achieving Financial Freedom Through Increased Financial IQ 21:34 Nostalgia and Media Memories from Childhood 23:21 Creating Wealth, Freedom, and Legacy Through Self-Leadership