Podcasts about RETAIN

  • 3,953PODCASTS
  • 5,405EPISODES
  • 26mAVG DURATION
  • 1DAILY NEW EPISODE
  • Jul 3, 2025LATEST

POPULARITY

20172018201920202021202220232024

Categories



Best podcasts about RETAIN

Show all podcasts related to retain

Latest podcast episodes about RETAIN

Profit By Design
356: Scaling Your Business Without Sacrificing Lifestyle

Profit By Design

Play Episode Listen Later Jul 3, 2025 24:17


What if you could scale your business sustainably without losing sight of the most important asset: your lifestyle? Dr. Sabrina Starling and Melissa Kay are here to share the secrets and practical strategies to make it happen. You'll discover how to grow your business while staying true to your values, how to prioritize balance, and how to avoid burnout. Whether you're scaling for the first time or looking to refine your process, this episode gives you the tools to expand without compromising your personal life. Join us to learn to set boundaries for sustainable growth, leverage systems to empower your team, and stay present at work and in life. Profit by Design is a Tap the Potential Production.Show Highlights:The opportunities available for our clients to build a better lifestyle along WITH a growing, sustainable businessSetting boundaries around your time is KEY! (It's a process that takes time, not perfection.)Your team members need time boundaries, too!The importance of a time auditThe right systems in place will empower your team. Institute one-to-one meetings with your leadership team (weekly or bi-weekly) and utilize a robust project management system.Best tips from Dr. Sabrina and Melissa:Have set times to unplug fully from your work phone/emails.Let your families know your work boundaries so your work time AND family time are fully protected.Want to be a business owner who's taking their life back? Book a call with us today! Resources:For more information about The Coach Approach or to join us in the next round, click the link! We start on July 10th!Don't wait! Download your Strategic Planning Guide and 2025 Tap the Potential Strategic Planner today!Want to know the best attracting and recruiting strategies for small businesses? We can help! Learn more about our How to Hire the Best course.Retain, grow, and deeply engage your A-players with the Dream Manager Program! The best way to create buy-in from your team members for your vision is to identify how your vision supports them in achieving their dreams. Enroll today!Become an employer of choice to attract the A-players you want on your team! We are now enrolling for the How to Hire the Best course. Sign up today!Sign up for the free A-Player Development Plan/Mini-Course. Track your A-players' development and retain your A-players!Ready to take your life back from your business? Want more time for what matters most and more money in your bank account than ever? Book a call with us today! Get your copy of A Guide To Talking To Your Team About Profit!Master your time and profit! Give us 20 minutes of your time, take the Better Business Better Life Assessment, and receive a free paperback copy of my book,

The Remarkable Leadership Podcast
Five Mindsets to Lead Well with Paula Davis

The Remarkable Leadership Podcast

Play Episode Listen Later Jul 2, 2025 36:01 Transcription Available


Is workplace well-being a strategic advantage or simply a leadership nicety? In this episode, Kevin Eikenberry sits down with Paula Davis to discuss the seismic shifts reshaping our workplaces, including the lasting impacts of the pandemic, ongoing debates about hybrid work, generational expectations, and the rise of AI. Paula makes a case for adopting new mindsets over merely acquiring new skills. These include Sticky Recognition and Mattering, ABC Needs, Workload Sustainability, Systemic Stress Resilience, and Values and Team Alignment. Paula also addresses the deeper root causes of workplace stress, such as unmanageable workloads, lack of recognition, and organizational unfairness. Listen For 00:00 Introduction 00:08 Workplace wellbeing overview 00:42 Podcast welcome and live events 01:30 About the book Flexible Leadership 01:57 Guest introduction – Paula Davis 04:41 Paula's journey and burnout story 06:21 Why the book matters now 08:34 Why focus on mindsets 10:11 People and performance focus 13:08 Research insights on high-performing organizations 15:05 Root causes of stress and disengagement 16:21 Six root causes explained 20:15 Why these issues matter more today 21:20 Overview of the five mindsets 22:06 Sticky recognition and mattering 24:29 ABC needs: Autonomy, Belonging, Challenge 25:23 Workload sustainability 28:27 Systemic stress resilience 30:15 Summary: human and teaming practices 31:12 What Paula does for fun 32:37 Book recommendation 34:01 Where to find Paula and the book 35:03 Final thoughts and call to action  Paula's Story: Paula Davis JD, MAPP, is the author of Lead Well: Five Mindsets to Engage, Retain and Inspire your Team. She is the founder and CEO of the Stress & Resilience Institute. For 15 years, she has been a trusted advisor to leaders in organizations of all sizes helping them to make work better. Paula is a globally recognized expert on the effects of workplace stress, burnout prevention, workplace well-being, and building resilience for individuals and teams. Paula left her law practice after seven years and earned a master's degree in applied positive psychology from the University of Pennsylvania. She is also the author of Beating Burnout at Work: Why Teams Hold the Secret to Well-Being & Resilience, which was nominated for best new book by the Next Big Idea Club. Paula has shared her expertise at educational institutions such as Harvard Law School, Wharton School Executive Education, and Princeton. She is a two-time recipient of the distinguished teaching award from the Medical College of Wisconsin. She has been featured in and on The New York Times, O, The Oprah Magazine, The Washington Post and many other media outlets. Paula is also a contributor to Forbes, Fast Company and Psychology Today. https://stressandresilience.com/ https://www.linkedin.com/in/pauladavislaack/ https://www.instagram.com/stressandresilience/ https://x.com/pauladavisSRI   This Episode is brought to you by... Flexible Leadership is every leader's guide to greater success in a world of increasing complexity and chaos.      Book Recommendations Lead Well: 5 Mindsets to Engage, Retain, and Inspire Your Team by Paula Davis Beating Burnout at Work: Why Teams Hold the Secret to Well-Being and Resilience by Paula Davis Why Workplace Wellbeing Matters: The Science Behind Employee Happiness and Organizational Performance by Jan-Emmanuel De Neve and George Ward  Like this? The Leader's Role in Employee Engagement with Michael Lee Stallard Understanding Employee Engagement with Jacqueline Throop-Robinson Beating Burnout at Work with Paula Davis A Practical Guide for Building Engagement with Brian Hartzer Join Our Community If you want to view our live podcast episodes, hear about new releases, or chat with others who enjoy this podcast join one of our communities below. Join the Facebook Group Join the LinkedIn Group   Leave a Review If you liked this conversation, we'd be thrilled if you'd let others know by leaving a review on Apple Podcasts. Here's a quick guide for posting a review. Review on Apple: https://remarkablepodcast.com/itunes    Podcast Better! Sign up with Libsyn and get up to 2 months free! Use promo code: RLP  

The Untrapped Podcast With Keith Kalfas
NOT Closing Any Landscaping Quotes? GOOD!

The Untrapped Podcast With Keith Kalfas

Play Episode Listen Later Jul 1, 2025 13:40


In this episode, Keith Kalfas lays down the honest truth about rejection in business — and how you can transform ghosting and “no's” into unstoppable momentum for your landscaping hustle. If you've ever poured your heart into proposals only to have customers vanish faster than a free donut at a staff meeting, Keith is here to fire you up. He shares how to build unshakable resilience, grow your “thick skin,” and adopt a numbers-driven mindset that helps you plant seeds far and wide — and harvest golden clients from the crowd.   “You should be so busy in your business that you don't even remember the customers who ghosted you.”  – Keith Kalfas Topics Covered: Why you must expect and embrace rejection in business The power of massive action: 100 quotes, 100 follow-ups, 100 conversations How to identify and retain your dream clients — the ones who pay well, tip generously, and treat you with respect How to let go of emotional baggage and focus on stacking value for your customers Proven strategies to stay top-of-mind with past leads and keep your pipeline full Real-world pricing wisdom, from $50 lawn cuts to $1,300 shrub cleanups Keith's shotgun farmer approach to planting “seeds” in marketing And a priceless reminder that your best clients are worth bending over backwards for — while still holding your professional boundaries Key Takeaways Rejection Is Fuel, Not Failure Keith stresses that rejection is inevitable — and actually necessary — to build a thriving business. Don't take it personally; use it to sharpen your skills and keep pushing forward.   Plant Seeds Broadly to Harvest Golden Clients Don't rely on one or two prospects. Keith urges you to market, quote, and follow up at scale, so you can sift through the masses and find the dream clients who truly value your work.   Retain and Protect Your Best Clients The real gold is in retaining your best customers — the ones who pay well, respect you, and make business a joy. Treat them like royalty, because they are the foundation of your success.   Connect with Keith Instagram: https://www.instagram.com/keithkalfas/ Facebook: https://www.facebook.com/thelandscapingemployeetrap Website: https://www.keithkalfas.com/resources Youtube: https://www.youtube.com/@keith-kalfas   Resources and Websites: 

Football Daily
England beat Germany to retain Euro U21s title

Football Daily

Play Episode Listen Later Jun 28, 2025 36:12


On-the-whistle reaction as England retain the U21 Euros, beating Germany after extra time. Correspondent John Murray, Stephen Warnock and Nigel Reo-Coker join Ben Haines. And catch interviews with Lee Carsley, Harvey Elliott and Jonny Rowe.16:40 Trophy lift, 18:50 Lee Carsley INTERVIEW, 25:30 Jonny Rowe INTERVIEW, 30:50 Harvey Elliott INTERVIEW.BBC Sounds / 5 Live women's football commentaries: Sun 1700 England v Jamaica in friendly, Wed 1700 Iceland v Finland on Sports Extra 2, Wed 2000 Switzerland v Norway on 5 Live, Thu 2000 Spain v Portugal on 5 Live.

Full Release with Samantha Bee
Retain or Repeal? (with Elie Mystal)

Full Release with Samantha Bee

Play Episode Listen Later Jun 26, 2025 55:14


Elie Mystal, author of Bad Law: Ten Popular Laws That Are Ruining America, joins Sam to unpack how America could choose just ten laws to get rid of, and how you actually go about repealing laws—spoiler, it’s actually pretty easy. They commiserate over watching Democrats squander power when they have it, and how at best they’re a part of wet blankets, and why it’s their obligation to continually shout about what’s happening so that people finally pay attention. They talk about the utter importance of reaching young voters where they are—even if that means getting politicians to make videos of themselves at the gym and learn to forget about “gaffe culture.” Plus, Elie talks about the hope he has that the 2026 midterms will be the Democrats’ Tea Party moment and why Trump’s breakup with the Federalist Society gives him glimmers of hope. Wet Blanket/Xanax 2026! Keep up with Samantha Bee @realsambee on Instagram and X. And stay up to date with us @LemonadaMedia on X, Facebook, and Instagram. For a list of current sponsors and discount codes for this and every other Lemonada show, go to lemonadamedia.com/sponsors.See omnystudio.com/listener for privacy information.

The Ken Carman Show with Anthony Lima
Mary Kay Cabot: Would be in Browns' best interest to retain good relationship with the city, be part of downtown renovation

The Ken Carman Show with Anthony Lima

Play Episode Listen Later Jun 26, 2025 13:05


Mary Kay Cabot (Cleveland.com, The Plain Dealer) joins Ken Carman and Jason Lloyd to go over the latest details on the Cleveland Browns' move to Brook Park, potential NFL owners collusion in regards to Deshaun Watson, and the outlook for the rest of the offseason.

Transition Drill
Tactical Transition Tips: Round 77 | Retire the Uniform Retain the Oath - Veterans & First Responders

Transition Drill

Play Episode Listen Later Jun 26, 2025 27:03


Retire the Uniform, Keep the Oath — This episode of the Transition Drill Podcast is a deep dive into how military veterans and first responders can prepare for their transition, for when uniform comes off.Host Paul Pantani, a retired police officer with 30 years of service, presents three powerful transition strategies tailored for service-minded professionals at different stages of their journey:• Close Range Group (transitioning now to 1 year out): Learn how to rebuild purpose, let go of your role without losing your values, and design a post-service identity with intentional clarity.• Medium Range Group (5 years out): Explore how to lead like you're preparing to leave, begin writing your leadership legacy, and translate your skills into future career value.• Long Range Group (10+ years out): Discover how thinking in systems, automating tasks, and protecting your identity beyond the badge or rank will serve both today's mission and tomorrow's freedom.This episode serves military veterans, law enforcement, firefighters, EMS professionals, Marines, soldiers, airmen, and sailors preparing for military transition, law enforcement retirement, or an unexpected career shift.Whether you're wearing the uniform or preparing to take it off, your oath to serve still stands—and this episode will help you carry it forward.Get additional resources and join our newsletter via the link in the show notes.CONNECT WITH THE PODCAST:IG: WEBSITE: LinkedIn: SIGN-UP FOR THE NEWSLETTER:QUESTIONS OR COMMENTS:SPONSORS:Brothers & Arms USAGet 20% off your purchaseLink: https://brothersandarms.comPromo Code: Transition20Trident CoffeeGet 15% off your purchaseLink: https://tridentcoffee.comPromo Code: TDP15GRND CollectiveGet 15% off your purchaseLink: https://thegrndcollective.com/Promo Code: TRANSITION15

Profit By Design
355: 20 Years of Proof: How to Build a Business That Supports the Life You Want

Profit By Design

Play Episode Listen Later Jun 26, 2025 28:51


In this special episode, Melissa Kay Interviews Dr. Sabrina Starling to celebrate a significant milestone: 20 years in business. Dr. Sabrina shares the most powerful lessons she's learned about building a company that doesn't just succeed but truly supports the life you want to live. From strategic decisions to mindset shifts, Melissa and Dr. Sabrina explore what it takes to create a life-first business, one that is on purpose and by design. You'll learn how to determine what success truly looks like, the mindset shifts that made the difference, and the key lessons learned over the past 20 years. Profit by Design is a Tap the Potential Production.Show Highlights:A holistic approach to business impacts ALL of life and every relationship. (Inspired by The Family Board Meeting book by Jim Sheils)Dr. Sabrina and Melissa provide examples of how they prioritize time with loved ones.Learning what your $10,000-an-hour activities are can help you prioritize your time (Sign up for our free training, How to Make Your Time Worth $10,000 An Hour.)Prioritizing taking care of ourselves and our relationships Mindset shifts around self-care and business successLearning to show up as your best self at work and at homeDr. Sabrina's biggest lessons learned over 20 yearsMelissa's most significant mindset shifts during her 5 years at Tap the PotentialWhere are you in YOUR business? Ready to take the next steps with us? Book a call and take our assessment!Resources:For more information about The Coach Approach or to join us in the next round, click the link! We start in July!Don't wait! Download your Strategic Planning Guide and 2025 Tap the Potential Strategic Planner today!Want to know the best attracting and recruiting strategies for small businesses? We can help! Learn more about our How to Hire the Best course.Retain, grow, and deeply engage your A-players with the Dream Manager Program! The best way to create buy-in from your team members for your vision is to identify how your vision supports them in achieving their dreams. Enroll today!Become an employer of choice to attract the A-players you want on your team! We are now enrolling in the How to Hire the Best course. Sign up today!Sign up for the free A-Player Development Plan/Mini-Course. Track your A-players' development and retain your A-players!Ready to take your life back from your business? Want more time for what matters most and more money in your bank account than ever? Book a call with us today! Get your copy of A Guide To Talking To Your Team About Profit!Master your time and profit!...

Wine After Work
Current State of Talent in AEC: Volume 3 – Strategies to Recruit and Retain Young Talent

Wine After Work

Play Episode Listen Later Jun 25, 2025 14:09


In this solo episode, Bryce breaks down key takeaways from the article "Building Tomorrow's Crew: Strategies to Recruit and Retain Young Talent in Construction," and pairs it with real-world insights from her consulting work across the AEC industry. From labor shortages to leadership engagement, she shares why the future of hiring in AEC depends on smart, strategic moves today. You'll learn how to reach younger talent, why tech and transparency matter more than ever, and how to future-proof your talent pipeline. What You'll Learn: Why the labor shortage is an AEC-wide issue (not just construction) The role of authentic branding and showcasing your culture How tech, flexibility, and transparent job ads attract younger talent Why parents and career centers are today's gatekeepers The importance of offering career growth—not just a paycheck Simple ways leaders can re-engage younger teams How to make HR tech your strategic advantage Mentioned in this Episode: Tips on creating a future-focused hiring strategy Insights from firms actively improving their talent pipelines Listen now to build a stronger, smarter talent strategy for the future of your firm. www.mycareercollective.com www.brycebatts.net 

The Ambitious Bookkeeper Podcast
204 ⎸ Q: How long should we retain client documents?

The Ambitious Bookkeeper Podcast

Play Episode Listen Later Jun 25, 2025 16:58 Transcription Available


Send us a textIn this episode, I'm tackling a listener question about document retention in our digital age. You know how we used to worry about keeping physical files for 3, 5, or 7 years? Well, now that everything's digital and stored in the cloud, does that change our retention strategy? Spoiler alert: it's way more complex than I initially thought! I'm breaking down both IRS guidelines for small businesses AND AICPA guidelines for accounting firms, plus sharing exactly what we do in our own firm.What You'll Learn:The difference between IRS requirements for small businesses vs. AICPA guidelines for accounting firmsHow to create your own document retention policy (and why every firm owner needs one)The logistics of offboarding clients while protecting yourself legallyWhat documents you should NEVER delete and what you can purge after 7-10 yearsResources mentioned:Ask YOUR Questions at: http://speakpipe.com/ambitiousbookkeeperIRS Publication 583 and 552AICPA GuidelinesIRS.govDropbox, OneDrive, Google Workspace, Google DriveCanopy, Content SnareFor experienced bookkeepers & accountants:Learn how to start your bookkeeping business in The Bookkeeping Business Accelerator®: https://www.ambitiousbookkeeper.com/bbaGrab my FREE Start your Bookkeeping Biz Checklist: https://www.ambitiousbookkeeper.com/checklistGrab my FREE New Client Onboarding Templates: https://www.ambitiousbookkeeper.com/onboardFor new bookkeepers:Learn the fundamental accounting skills in Katie Ferro's Become a Bookkeeper: https://www.katieferro.com/a/38894/2PQNgtvvFor online businesses:Become a client at my firm, Of Course Financial: https://www.ofcoursebookkeeping.com/contactConnect with us:Visit our website: https://www.ambitiousbookkeeper.comFollow the Blog: https://www.ambitiousbookkeeper.com/blogConnect on Instagram: https://www.instagram.com/ambitiousbookkeeperConnect on Threads: https://www.threads.net/@ambitiousbookkeeperConnect on Facebook: https://www.facebook.com/serenashoupcpaPodcast Publishing Tools we use:Editing → Sabr Media LLC: https://www.iangilliam.com/sabr-media-llcDescript: https://get.descript.com/u7lubkx09073 (affiliate link)Buzzsprout: https://www.buzzsprout.com/?referrer_id=1753696 (affiliate link)Get access to the Dubsado Decoded Private Podcast Series here>>And watch for the Summer Sale (20% off) Dubsado Decoded, the course happening July 7-13.DubsadoDecoded.com

Faith Over Fear
How to Retain Hope When Life Hurts and Hardship Hits

Faith Over Fear

Play Episode Listen Later Jun 24, 2025 34:14


When life hits us with numerous hardships, we may wonder, Where is God in all of this? How do we keep hoping when our strength is gone, our prayers feel unanswered, and our hearts feel weary? In this episode, we’ll talk about how to maintain hope—even when your circumstances don’t change. We’ll explore: ✅ How to wrestle with God and why this is important✅ How to keep praying for relief while also accepting what is✅ What our pain can teach us regarding God's goodness, and more. Resource referenced: Watching for the Morning:90 Devotionals for When Hope Is Hard to Find Find Vaneetha Rednall Risner: On her website On Instagram On Facebook On Amazon Find Jennifer Slattery: On her website Instagram Facebook Amazon Subscribe to her free newsletter Join the private Faith Over Fear Facebook Group (Inquire about advertising opportunities at lifeaudio.com/contact-us.) Discussion/Reflective Questions: What resonated with you most in this episode? How easy or challenging do you find it to express your feelings unfiltered to God, and why do you feel this is? How comfortable do you feel expressing your emotions to God? When have you determined a painful time to be a blessing due to the intimacy you experienced with Christ? What might it look like, in your current season, to pray with hope for change but also acceptance for what is? What is one action step God might be inviting you to take having listened to this episode? Discover more Christian podcasts at lifeaudio.com and inquire about advertising opportunities at lifeaudio.com/contact-us.

Tobin, Beast & Leroy
(HR.4) Which players will Panthers be able to retain in Free-Agency?

Tobin, Beast & Leroy

Play Episode Listen Later Jun 24, 2025 14:36


How much of a discount is he willing to take to stay with the Florida Panthers? Where does his contract situation stand with the Panthers? Ekblad reveals his love for the team and city, as well as his wishes to remain in Florida Between Ekblad, Marchand and Bennett, which 2 can the Cats Keep? We play our favorite Tuesday game "Damage is Done My Friend!" Tobin gives us a glimpse of the fun going on in OKC for their Championship parade Leroy laughs at our Panthers Championship Parade Broadcast for the potty mouth parts of the coverage Figgy is victim of her own athleticism Marcos proves how immature he is when revealing the newest Mets Pitcher

The Late Challenge Podcast
Liverpool: Are The Reds Ready To Retain The Title? | Episode 125

The Late Challenge Podcast

Play Episode Listen Later Jun 24, 2025 60:48


Gareth Roberts is joined by a TLC debut-making Stu Wright to talk all things Liverpool FC, including a new record signing, more transfer tittle-tattle and we also get stuck into your questions. You can support us financially to keep the show going in two ways, either: 1. By subscribing to our Patreon show for as little as £1 per week. Just click this link and the "Join For Free" button to get a 7 day free trial that you can cancel easily at any time after watching over 40 subscriber shows: https://www.patreon.com/TheLateChallengePodcast 2. If you don't want to subscribe, you can make a one off contribution to support the show by clicking this link: https://www.buymeacoffee.com/thelatechallenge We appreciate any support, no matter how big or small, and we also appreciate that times are tough for many people so if you can't afford to support the show financially we completely understand. If you'd like to help us in another way, please like our videos, subscribe to the YouTube channel and share the podcast with your friends and family.

Real Estate Team OS
[SUMMIT] How Our Teams Recruit, Onboard, and Retain Agents

Real Estate Team OS

Play Episode Listen Later Jun 24, 2025 62:41


Welcome to our fifth episode in the all-new Summit Series! As we were in the second episode, we're joined by two operations leaders in one conversation:- Emily Smith, Chief Operating Officer for Wemert Group Realty- Gio Sanginesi, Agent Partner who's also served as VP of Growth for Pozek GroupSee or hear our first conversation with Emily and Gio: www.realestateteamos.com/episode/real-estate-team-agents-productive-scale-summit-series Here in this second conversation, we get an end-to-end walkthrough of agent recruiting, agent onboarding, and agent retention from leaders inside 60-agent and 30-agent teams (Wemert and Pozek, respectively). Learn how they're attracting $10M producers and helping them level up. Hear similarities and differences in their processes - including how one team uses a clear 30/60/90-day process and the other doesn't. Watch or listen to this Summit Series episode for insights into:- Growing to 60 agents without a recruiting funnel - with half of the team at a tenure of 5 years or longer- Key aspects of their agent avatars and why neither focuses on brand new agents- Questions they ask to create a match between agent and value prop- Elements of the 15-minute pre-interview and other ways to pre-qualify agents- What the first 90 days looks like as a new agent with Pozek Group from Associate Agent Partner to Agent Partner- Learn what the first two weeks looks like as a new agent at Wemert Group Realty, who agents meet, and how the process is supported by their Monday.com build out- How both teams balance financial and cultural factors to improve retention- Specifically why Gio joined Ken Pozek as an agent and why he's continued to stay with the teamIn case you missed these Summit Series episodes:- Team Leaders: When, How, and Why We Started Our Teams- Team Leaders: How Our Teams Create Growth Opportunities with Agents- Ops Leaders: How Our Teams Keep Agents Productive at Scale - Agents: Successful Team Agent vs Successful Solo Agent We recorded this series at The Creator House, a studio in Orlando created and run by our friends at Sweet Fish Media.Sign up for subscriber-only episodes and email-exclusive insights so you don't miss any of them: https://realestateteamos.com/subscribeFollow our Summit Series guests:- Emily Smith https://www.instagram.com/emily_t_smith/- Gio Sanginesi https://www.instagram.com/gio407realtor/Real Estate Team OS:- https://www.realestateteamos.com- https://linktr.ee/realestateteamos- https://www.instagram.com/realestateteamos/

Sales Maven
How to Retain Clients When Budgets Are Tight - Sales Strategies That Work

Sales Maven

Play Episode Listen Later Jun 23, 2025 16:50 Transcription Available


How do you keep clients coming back—even when times get tough financially? In this episode of the Sales Maven Podcast, Nikki Rausch shares actionable tips on how to retain clients during economic downturns. Learn how to stay top of mind, introduce effective downsell offers, and communicate proactively to meet your clients where they are—without losing the relationship (or the revenue). If client retention is part of your business strategy, this episode is packed with insights you can use right away. Timestamps: 00:43 – Welcome to the Sales Maven Podcast 01:04 – Why budget concerns shouldn't mean goodbye 01:59 – Stay ready: Planning for client pushback 03:31 – What is a downsell offer (and why you need one) 05:28 – Communicating with confidence and compassion 06:26 – Creative examples of downsell offers in action 11:55 – Keep the connection: proactive engagement strategies 14:20 – Final thoughts and next steps Nikki invites you to join the Sales Maven Society. Take advantage of this opportunity to work together with you and Nikki. Bring your questions, concerns, and sales situations; she provides answers and guidance. Join the Sales Maven Society here, click Join Today, and then checkout and use coupon code 47trial to get your first month for $47.00! For more actionable sales tips, download the FREE Closing The Sale Ebook. Find Nikki: Nikki Rausch nikki@yoursalesmaven.com Facebook | Twitter | LinkedIn | Instagram Sales Maven Society https://calendly.com/salesmaven/work-with-nikki-discussion

My Business On Purpose
How To Retain Your Best Talent

My Business On Purpose

Play Episode Listen Later Jun 23, 2025 6:32


In preparing for this recording, it just gave me a total PTSD flashback to the pandemic. And we had the Great Resignation. Oh, my goodness. At the time of this recording, it's 2025. I was just thinking about that, and I was also thinking about this idea that once we find a great teammate—a great team member—we want so badly to keep them. I think about the NCAA collegiate coaches right now and what they're having to do, working so hard not just to find new talent, but to keep the talent they already have. It's so easy for these players to go back and forth. So let's talk about this idea of retention in your business so that you can make sure to retain the right talent—the talent that is really offering a lot of value not only to the business and the mission itself, but also to the actual team members. They're finding joy in their work. So let's see if we can liberate you from chaos by helping you retain the right talent. It's Scott Beebe with Business On Purpose again. Go check out the Dickie and Donnie Show on this thread, that wonderful podcast that Shawn and Brandon, two of the coaches here at Business On Purpose, have been building for you. We've got a lot of people listening to it. Super fun. Alright, let's talk about retention. To retain talent, you've got to learn to invest time in deep, meaningful conversations. Now, I realize I've just lost a lot of you. Some of you might just turn this podcast off because you're thinking, That is not within my wheelhouse. Listen—people crave attention. You do, too. I do, too. We crave connection. When we feel disconnected, we're likely to go look somewhere else, no matter how rewarding the work itself might be. You might go, Well, this is my ideal job. Yeah, but it's not my ideal culture. So one effective way to foster connection is through what we call the Big 5 Feedback Loop. It's a concept you've heard me mention before on this podcast, and it's inspired by the Big Five safari animals in Africa. And to be honest, I don't really remember what they are—I'm sure there's probably a lion and a giraffe and an elephant or something like that—but you can look them up. The Big 5 Feedback Loop consists of five elements that are crucial for small business success. Just imagine a loop with five points on it. 1. Team Meeting This is a weekly, one-hour gathering led by a leader with a set agenda. It's not new—but it's intentional. One hour, agenda-driven, leader-led. During this meeting, you celebrate big wins, review what we call the "anchor" (the essential culture-building elements in your business), do training, give handbook reminders, celebrate birthdays and anniversaries, and review the upcoming 4, 8, 12, and 16-week calendar. Most people forget to do all that because we get too busy talking about daily tasks and sales. You also discuss your 12-week goals—three quarterly objectives—and you touch briefly on each business system (Marketing, Sales, Operations, Admin) at a high level. This is NOT the time for project-level problem solving. That comes later. 2. Departmental Meetings These are weekly, one-hour sessions focused on specific business systems or departments—Marketing, Sales, Ops, Admin. If you need to combine Marketing and Sales because you're small, that's okay. These meetings dive into repetitive elements and results. In your Operations meeting, for instance, this is where you talk job-by-job and get into production details. But this is the only place to do that. 3. Executive Meeting This meeting is for your high-level leadership team. Even in a small business, it's valuable to zoom out and take a bird's-eye view of things once or twice a month. You talk about strategy, big-picture issues, and alignment. 4. One-on-One Check-ins These are short, 15-minute meetings with each team member, ideally once or twice a month. They follow a five-question format: What big win do you have from this month? What are you seeing and thinking right now? What blind spots do I have? What do you need from me? Here's what I see and what I need from you. (Note: The fifth one is a statement, not a question—this is where you provide feedback.) 5. Annual Performance Review This happens once or twice a year. What makes it work is that it's two-way. Half the review is your evaluation of the team member, and the other half is their self-assessment. You can use the same set of questions for both, usually delivered in a form ahead of the meeting. If you'll implement the Big 5 Feedback Loop—Team Meetings, Departmental Meetings, Executive Meetings, One-on-One Check-ins, and Annual Reviews—you create multiple intentional touchpoints for communication and connection. When you do that, you build a strong, engaged team that feels valued and understood. And when people feel seen and heard, retention becomes less of a challenge. Yes, there will always be challenges—we're working with people, after all—but you can reduce turnover, increase trust, and ultimately improve your business performance. Got questions about the details? Head to businessonpurpose.com/ask. If you're a business with three or more employees and a million dollars or more in revenue, and you really want to grow, go there. Each of our coaches sets aside 15–20 minutes a week to answer your questions—no strings attached. And if you want to know how to work with us? Just ask. businessonpurpose.com/ask To check the health of your business, visit mybusinessonpurpose.com/healthy today! SIGN UP for our Newsletter HERE➡️ https://www.boproadmap.com/newsletter For blogs and updates, visit our site HERE ➡️ https://www.mybusinessonpurpose.com/b... LISTEN to the Business On Purpose Podcast HERE ➡️ https://podcasts.apple.com/us/podcast... SUBSCRIBE to our YouTube channel HERE ➡️    / @mybusinessonpurpose6352  

The Bench with John and Lance
6-20 Hour 1: Granato: Medical Marvel + Can the Astros retain Framber Valdez

The Bench with John and Lance

Play Episode Listen Later Jun 20, 2025 50:16


Dirty and Driven
Are Minorities Disadvantaged in Construction? #111

Dirty and Driven

Play Episode Listen Later Jun 20, 2025 98:31


Today the boys talk about giant turtles crapping in a car, what the highest paid guys on sight are doing to be the highest paid guys, whether or not minorities should be considered "disadvantaged" in Construction, and Ozempic - DONT FORGET TO RATE IT 5 STARS! ***** Leave a TIP, Follow us, connect: Just the TIP FOLLOW US: @Dirtyanddriven Want to implement a plan to GAIN.TRAIN.RETAIN.? Reach out to us on our website or email! NEW MERCH LINE: DIRTYANDDRIVEN.COM Email: Dirtyanddriven@gmail.com FREE STICKER: DM, EMAIL, or Connect through our website the word "Sticker" For a free sticker mailed to you anywhere in the world! Intro Song is "Drunk Text", Check out "Fading Fast" the EP on ALL Streaming platforms or on youtube: ROCK OUT HERE DONT FORGET TO RATE IT 5 STARS! *****

Sharing Knowledge Series
How small businesses can attract, develop, and retain talent

Sharing Knowledge Series

Play Episode Listen Later Jun 20, 2025 64:21


What can small businesses do to attract, develop, and retain the best talent possible? That's the focus of this episode of the Sharing Knowledge Series, led by host Kevin Vonderau, EVP, chief lending officer at Westfield Bank. Kevin is joined by two local human resource experts, Laura Steidl, Vice President of Human Resources at ICI Metals and Stella Karas Skaljac, ESQ., Founder & CEO of ImagineHR, LLC and Human Resources Director & Associate General Counsel at Ken Ganley Companies. We want to hear your feedback. Take our survey at westfield-bank.com/sks Have questions? Email westfield-bank@westfield-bank.com.For legal information and resources, visit westfield-bank.com/sharing-knowledge/disclaimer.

Profit By Design
354: Empower Your Team to Think, Act, and Lead with Purpose

Profit By Design

Play Episode Listen Later Jun 19, 2025 24:22


Are YOU the bottleneck for every decision in your business, even though you have a good team in place? Imagine a workplace where every team member thinks like a leader, acts with intention, and communicates with purpose. That's the power of a coaching culture—and it changes everything! Dr. Sabrina Starling is The Business Psychologist, founder of Tap the Potential, and author of How to Hire the Best and The 4 Week Vacation ® ️. She takes the reins for this episode, helping you learn how to go from compliance to commitment, build a feedback-rich environment, and foster purpose-driven collaboration. Are you ready to align your team members with your shared vision and purpose? Join us!Profit by Design is a Tap the Potential Production.Show Highlights:The key is your coaching skills: Can you ask powerful questions?Shifting from managing team members to leading team membersExamples of a team perfectly aligned with your immutable laws and core values to eliminate inefficiency and wasteThe beauty of collaborative problem-solving on a team (and increased profitability!) A feedback-rich environment allows your team to offer creative ideas and solutions in a safe space.Shifting from a compliance culture to a culture of commitment develops a sense of ownership and invites your team members to be part of the solution!Building a coaching culture results in much better decisions in your business!Having multiple team members go through The Coach Approach course creates momentum in your culture to work from curiosity, not judgment.Resources:For more information about The Coach Approach or to join us in the next round, click the link! We start in July!Don't wait! Download your Strategic Planning Guide and 2025 Tap the Potential Strategic Planner today!Want to know the best attracting and recruiting strategies for small businesses? We can help! Learn more about our How to Hire the Best course.Retain, grow, and deeply engage your A-players with the Dream Manager Program! The best way to create buy-in from your team members for your vision is to identify how your vision supports them in achieving their dreams. Enroll today!Become an employer of choice to attract the A-players you want on your team! We are now enrolling for the How to Hire the Best course. Sign up today!Sign up for the free A-Player Development Plan/Mini-Course. Track your A-players' development and retain your A-players!Ready to take your life back from your business? Want more time for what matters most and more money in your bank account than ever? Book a call with us today! Get your copy of

Baseball Bar-B-Cast
Rafael Devers' debut in San Francisco, why the Red Sox don't retain superstars & Shohei Ohtani back on the bump

Baseball Bar-B-Cast

Play Episode Listen Later Jun 18, 2025 60:24


The baseball world is still buzzing about the shocking trade that sent Rafael Devers to the San Francisco Giants only two seasons after the Boston Red Sox signed him to an 11-year contract extension. While Devers is already making a great first impression by the Bay, there are still questions about why Boston traded away yet another superstar from their roster.Jake Mintz and Jordan Shusterman talk about Devers' debut with the Giants, including a star-studded press conference and already mashing in his first game, as well as whether he could play a position the Red Sox once hoped he'd fill when the team rolls into San Francisco this weekend.Also on this episode of the Baseball Bar-B-Cast, Jake and Jordan welcome journalist Joon Lee to try to make sense of the trade from the Red Sox's side. After trading away Mookie Betts, Chris Sale, and Rafael Devers—along with not re-signing Xander Bogaerts—the guys wonder if the team is losing credibility with an already irritated fan base. Then, they talk about Shohei Ohtani's return to the mound and Gage Wood throwing a no-hitter in the College World Series.(2:43) – The Opener: Devers' debut in San Francisco(23:33) – Joon Lee joins the show to talk Red Sox(50:33) – Around the League: Shohei Ohtani pitches again(54:01) – Gage Wood twirls a no-hitter(57:47) – Jordan's notes from the MLB Draft Combine Subscribe to Baseball Bar-B-Cast on your favorite podcast app:

Home Care Heroes and Day Service Stars
How To Build and Retain a Winning Home Care Team in 2025

Home Care Heroes and Day Service Stars

Play Episode Listen Later Jun 18, 2025 34:25 Transcription Available


In the final episode of a three-part series on “Doing It Right in Home Care,” industry icon Ginny Kenyon joins Ken Accardi on the Home Care Heroes and Day Service Stars podcast to focus on a critical pillar of home care success: creating a strong, values-driven culture that drives hiring and retention. With decades of leadership and consulting experience, Ginny shares actionable insights and heartfelt stories that show how the right culture can become a home care agency's superpower.Key learning points are as follows:Why Culture is the Foundation of Successful Home CareRecruiting for Culture Fit, Not Just CredentialsThe Secret to Retention: Making People Feel They BelongCreating a Learning Organization That Grows TogetherAnswering the Phone Is Culture TooPeer Accountability and Shared OwnershipCulture is the Key to GrowthFinal Thoughts from Ginny KenyonGinny closes the episode with heartfelt advice: build your culture from your values, hire people who share those values, and empower your team to learn and grow together. That's how you create a workplace people don't want to leave—even when other opportunities come knocking.Home Care Heroes and Day Service Stars is produced and sponsored by Ankota - If you provide services that enable older or disabled people to continue living at home , Ankota can provide you the software to successfully run your agency. Visit us at https://www.ankota.com. 

The Exit Whisperer
#46 - Coco Sellman (Allumé Home Care)

The Exit Whisperer

Play Episode Listen Later Jun 17, 2025 40:47


She built a company from scratch to serve medically fragile children — and sold it for double her valuation. In this powerful and emotional episode, Coco Sellman shares the full story behind founding her home healthcare agency inspired by her stepdaughter, scaling it to $7M in just 18 months, surviving the pandemic, navigating investors and partnerships, negotiating a merger, and finally landing the perfect exit with a major children's hospital.   From starting without funding to surviving impossible cash flow gaps and sitting across from private equity in a room full of men — Coco breaks down what it really takes to exit on your terms. If you're building with purpose but want a serious business outcome… this one is a must-listen.   01:15 – Meet Coco Sellman & Her Mission-Driven Business 04:30 – A Medically Fragile Child Sparked the Business Idea 08:50 – Why No One Would Take Her Stepdaughter 12:10 – From Purpose to Business Opportunity 16:25 – How She Started a Home Healthcare Agency 21:00 – 18 Months of Operating Without Reimbursement 24:10 – Bootstrapping vs. Raising Investment Early 27:15 – From Zero to $7M in Revenue 30:40 – Why Nurses Were the Real Growth Bottleneck 33:15 – How to Attract & Retain 15 Nurses a Month 35:50 – Taking on Her First Angel Investor 39:00 – What Makes a “Perfect” Investor 42:15 – Pandemic Hits: Her Growth Strategy Breaks 44:40 – Planning the Merger 48:25 – How She Negotiated the Deal 52:00 – The Reality of Merging Operations 55:30 – Losing Her Team, Gaining Scale 59:00 – Surprise: Medicaid Rate Increases by 31% 01:02:00 – Connecticut Children's Hospital Reaches Out 01:04:40 – When You Realize You Could've Gone Solo 01:07:00 – How to Build for an Exit While Scaling Fast 01:09:30 – The Final Deal & Why She Has No Regrets

Profit By Design
353: The ROI of a Coaching Culture: Accountability, Performance, and 765% Growth

Profit By Design

Play Episode Listen Later Jun 12, 2025 23:30


What if ONE shift in your company culture could boost performance, drive accountability, and grow your net income by 765%? In this episode, you'll discover the ROI of a coaching culture and learn how to make it your team's superpower. You'll learn how coaching transforms teams into top performers, how to create accountability that fuels growth, and the 765% profit advantage. Join Dr. Sabrina Starling, The Business Psychologist, founder of Tap the Potential, and author of How to Hire the Best and The 4 Week Vacation®️, as she uncovers this topic in today's episode. Profit by Design is a Tap the Potential Production.Show Highlights:The impact of soft people skills on your profitThe Coach Approach course teaches how to create a culture that drives employee engagement and accountability. (It's designed for business owners AND team members!)The value in moving from a judger mentality to a place of curiosityA coaching culture puts you miles ahead in the retention of A-players.Micro-innovations make you more effective and unique in your field. A 765% net income increase (from a Harvard study of over 200 companies across a variety of industries) is possible in a culture that is:Customer focusedOpen to change and innovationFocused on employee engagement and accountabilityAligned with values and behaviors for a long-term strategyStrong in visionary leadershipA-players want to work for a strong culture!Resources:For more information about The Coach Approach or to join us in the next round, click the link! We start in July!Don't wait! Download your Strategic Planning Guide and 2025 Tap the Potential Strategic Planner today!Want to know the best attracting and recruiting strategies for small businesses? We can help! Learn more about our How to Hire the Best course.Retain, grow, and deeply engage your A-players with the Dream Manager Program! The best way to create buy-in from your team members for your vision is to identify how your vision supports them in achieving their dreams. Enroll today!Become an employer of choice to attract the A-players you want on your team! We are now enrolling for the How to Hire the Best course. Sign up today!Sign up for the free A-Player Development Plan/Mini-Course. Track your A-players' development and retain your A-players!Ready to take your life back from your business? Want more time for what matters most and more money in your bank account than ever? Book a call with us today! Get your copy of A Guide To Talking To Your Team About Profit!Master your time and profit! Give us 20 minutes of your time, take the Better...

The False Tradeoff
#37: Retain talent, advance gender equity & prioritize inclusivity: PwC Canada's approach to parental leave

The False Tradeoff

Play Episode Listen Later Jun 12, 2025 34:12


Parents at PwC Canada don't see parental leave as career-limiting because the company has built an entire system to support employees through the moments that matter. Chief People Officer Sonia Boisvert and Total Rewards Leader Lisa Rosen share how their work with Parentaly played a foundational role in improving employee preparedness, retention and engagement.Connect with us on LinkedIn: Parentaly | Allison Whalen | Jenna VassalloLearn more about our parental leave programs: How We Help | Contact UsKeep in touch with Parentaly: Podcast newsletter | Monthly newsletter

Montel Weekly
Sticky Nordic negative prices, will Finland retain top spot? 

Montel Weekly

Play Episode Listen Later Jun 12, 2025 32:13


Since spring 2025, power prices in the Nordics have been below zero, thanks to a myriad of factors, including low power demand and a glut of green power production. Whilst this has been good news for some consumers in the region - who have been paid to use their electricity - the prevalence of sub-zero prices has created jitters for investors and many in öthe markets are feeling the impact of the negative downturn. In this episode, Richard speaks to a panel of experts from Montel's Energy Day in Helsinki about why the Nordics are experiencing the most dramatic level of negative prices vs the rest of Europe. We also look at PPAs, the impact of an increase in nuclear energy, and how renewables can coexist with other growing energy sources. Presenter: Richard SverrissonGuests:Suvi Paaso - Managing Director, Power Deriva Riku Merikoski - Senior Power Analyst, Axpo Solutions AGVesa Ahoniemi - Chief Commercial Officer, Winda EnergyPriyanka Shinde - Market Expert Nordic, Montel AnalyticsEditors: Bled MaliqiProducer: Sarah Knowles

Physical Therapy Private Practice: Secrets of the Top 10%
Ep.374: Struggling to Stay Staffed? How to Attract and Retain Top PT Talent

Physical Therapy Private Practice: Secrets of the Top 10%

Play Episode Listen Later Jun 11, 2025 27:03


Hiring physical therapists has never been tougher—but it's not impossible. In this episode, we unpack real-world strategies that private practice owners can use to attract and retain top PT talent. From building a culture clinicians love to avoiding common hiring pitfalls, you'll walk away with actionable steps to strengthen your team and keep your practice moving forward.

Marketing Smarts
Quick Hits: How to Retain Talent in This Competitive Landscape

Marketing Smarts

Play Episode Listen Later Jun 11, 2025 18:27


What's even more challenging than recruiting talent? Retaining talent. We all know how important a strong team is to business success. In this Quick Hit, you'll learn how to keep your team together. Take in the full episode here

Today with Claire Byrne
Galway school offers to pay students to enroll to retain teacher

Today with Claire Byrne

Play Episode Listen Later Jun 10, 2025 6:26


Patrick Curran, Parent and Scoil Naomh Pádraig, committee member

Public Sector Podcast
Teams, Talent and Diversity | How to Recruit, Retain and Build Top Teams - Natalie Bekis - Episode 137

Public Sector Podcast

Play Episode Listen Later Jun 8, 2025 23:35


In our latest episode, Natalie Bekis, Assistant Secretary Health Workforce Planning and Strategies Branch, Australian Government Department of Health and Aged Care, Fiona Notley, Chief Operating Officer, and Vice President, RMIT delve into the pressing issue of the technology skills shortage in Victoria, unpacking the challenges and opportunities that come with building a resilient, future-ready workforce. It explores how partnerships between the tertiary education sector and the public sector can strengthen the talent pipeline, ensuring that Victoria has the right skills to meet its digital demands. Our listeners will also gain insights into how the Victorian Government can build a strong Employee Value Proposition (EVP) that attracts and retains top talent—from crafting compelling job ads to investing in meaningful employee development. Finally, the episode examines how the public sector can strike the right balance between technology and human resources to optimise workflows and deliver better outcomes for Victorians. Natalie Bekis, Assistant Secretary Health Workforce Planning and Strategies Branch, Australian Government Department of Health and Aged Care, Fiona Notley, Chief Operating Officer, and Vice President, RMIT For more great insights head to www.PublicSectorNetwork.co  

Fightful | MMA & Pro Wrestling Podcast
Vikingo, Ethan Page Retain; Mr. Iguana Prevails At Worlds Collide 6/7/2025 Show Review & Highlights

Fightful | MMA & Pro Wrestling Podcast

Play Episode Listen Later Jun 7, 2025 78:09


Alex (@AlexSourGraps) and Kate (@MissKatefabe) review tonight's episode of Worlds Collide including:-AAA Mega Championship match: El Hijo del Vikingo (c) vs. Chad Gable-NXT North American Championship Fatal Four-Way: Ethan Page (c) vs. -Rey Fenix vs. Je'Von Evans vs. Laredo Kid-Stephanie Vaquer and Lola Vice vs. Chik Tormenta and Dalys-Legado Del Fantasma (Santos Escobar, Angel and Berto) vs. El Hijo de Dr. Wagner Jr., Pagano and Pyscho Clown-Dragon Lee, Cruz Del Toro and Lince Dorado vs. Octagon Jr., Aero Star and Mr. IguanaThis episode is sponsored by BlueChew. Want to have better sex? Visit https://go.bluechew.com/fightful to receive your first month FREE -- pay only $5 shipping.If you want to bet on Wrestling, or any other sport, check out our new partner where we get ALL of our odds! https://mybookie.website/joinwithFIGHTFUL and use the promo code FIGHTFUL. Deposit $100, get $50. Go in with $200, and they'll make it $100!Our Sponsors:* Check out Hims: https://hims.com/FIGHTFULSupport this podcast at — https://redcircle.com/fightful-pro-wrestling-and-mma-podcast/donationsAdvertising Inquiries: https://redcircle.com/brandsPrivacy & Opt-Out: https://redcircle.com/privacy

The Great America Show with Lou Dobbs
IS GOP DOING ENOUGH TO RETAIN THE MAJORITY? CHAIRMAN JIM JORDAN RESPONDS

The Great America Show with Lou Dobbs

Play Episode Listen Later Jun 6, 2025 34:27


DJT finally speaks out, says Elon has lost his mind! Congress has to get their act together as pass the BBB and get the America First agenda to work! Jim Jordan joins us to discuss.Guest: Rep. Jim Jordan - House Judiciary ChairmanSponsor:My PillowWww.MyPillow.com/johnPROMO CODE 'JOHN' FOR UP TO 60% OFF ALL PRODUCTS!See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Marketing with Russ... aka #RussSelfie
Marketing with Russ...aka #RussSelfie, Ep. 522, with Brea Woodson

Marketing with Russ... aka #RussSelfie

Play Episode Listen Later Jun 6, 2025 31:08


Many lack the resolve to turn dreams into reality. Let's seize this opportunity and make it a success! We invite you to join us for an exciting journey ahead.

Ministry Coach
How to Retain Your Youth Ministry Volunteers for Years!

Ministry Coach

Play Episode Listen Later Jun 5, 2025 30:32 Transcription Available


Send us a textNow is the time to grow a healthy, thriving youth ministry...if you'd like to work with us, check out GrowYourYouthMinistry.com *** Getting the right youth ministry volunteers is step one...but how do you retain them?  Volunteer retention might be the most overlooked youth pastor leadership skill in student ministry today. While we pour energy into recruiting and training new team members, keeping them engaged for the long haul requires an entirely different approach. In this episode, we share battle-tested strategies for volunteer longevity.This episode will challenge youth ministry leaders to view volunteer retention not as a checkbox to complete but as an ongoing commitment requiring intentionality and care. Learn how to transform your leadership approach from merely managing volunteers to cultivating a thriving community where leaders stay engaged not just because they believe in the mission, but because they've found a place they belong.People join for the team, not the task!=========We love hearing from you all and we do our best to provide powerful and insightful youth ministry content on a weekly basis to be that coach and mentor you may not have, but desperately need.If you have an episode idea, please E-Mail us at MinistryCoachPodcast@gmail.com!If you have it on your heart to support this ministry, please consider going to our Patreon page at: www.patreon.com/ministrycoach=========You may also enjoy these episodes:(#011) How to Recruit the Right Volunteers for Youth Ministry(#052) Small Group Leader Training for Youth Ministry(#031) Training Youth Ministry Volunteers Part 1 of 2: Onboarding & Acclimation to Your Team=======

Profit By Design
352: How a Client Concierge Can Improve Your Client Delivery

Profit By Design

Play Episode Listen Later Jun 5, 2025 24:23


Today's episode continues our conversation with Dona Krebs, our incredible Client Concierge who has been with us at Tap the Potential for 17 years. Dona shares the key role a Client Concierge plays in creating a high-touch, relationship-centered experience that supports both clients and team members. She shows up at her best every day to help our clients and each team member to the fullest. We cannot emphasize enough the importance of the Client Concierge's role and the exceptional way Dona performs in this position. This episode highlights how thoughtful delivery can directly impact client retention and overall success, from personalized onboarding to micro-innovations in service. You'll discover how relationship-building boosts client satisfaction and loyalty, along with practical advice for improving client delivery by treating clients like platinum and team members like gold. Profit by Design is a Tap the Potential Production.Show Highlights:Dona's explanation of the Client Concierge's role in delivering the unexpectedDisrupting the typical onboarding pattern with a shift to relationship-buildingThe proof of Dona's impact: 71% of Tap the Potential clients complete the first year with us and sign up for year two! (Our Net Promoter Score is 93, when the typical American company scores 20!)Melissa's perspective on the support a Client Concierge provides for her role in excellent client deliveryHighlights of Dona's steps of micro-innovations in the onboarding process Dr. Sabrina's perspective on a Client Concierge's role to support a business ownerDona's attention to the critical “first 100 days” with a new clientDona's advice to business owners who want to create a more personalized, caring client experience: “Treat your team like gold and your clients like platinum.”Want to learn more? Book a call with us today! Resources:Connect with Dona Krebs: LinkedIn and VA SynergyDon't wait! Download your Strategic Planning Guide and 2025 Tap the Potential Strategic Planner today!Want to know the best attracting and recruiting strategies for small businesses? We can help! Learn more about our How to Hire the Best course.Retain, grow, and deeply engage your A-players with the Dream Manager Program! The best way to create buy-in from your team members for your vision is to identify how your vision supports them in achieving their dreams. Enroll today!Become an employer of choice to attract the A-players you want on your team! We are now enrolling for the How to Hire the Best course. Sign up today!Sign up for the free A-Player Development Plan/Mini-Course. Track your A-players' development and retain your A-players!Ready to take your life back from your business? Want more time for what matters most and more money in your bank account than ever? Book a call with us today! Get your copy of

Tech Gumbo
Claude Blackmails Developers, Google Fighting To Retain Seach Dominance, Chicago Paper's Fake Reading List, AI Darth Vader Voice Over, Duolingo CEO Flip-Flop

Tech Gumbo

Play Episode Listen Later Jun 5, 2025 22:09


Top Story: Anthropic's LLM Claude resorts to blackmail so as not to be replaced Google rolling out “AI Mode” for search to rival other LLMs Chicago Sun-Times used AI to create Top 15 Summer Books, 10 were fake Union sues video game that used AI to create Darth Vader's voice instead of actor Duolingo's CEO said the company would be “AI First” Duolingo's CEO back tracks and says AI not replacing humans

Dreaming Out Loud With Morgan T Nelson
339. #1 Neuroscientist: You Can *actually* Train Your Brain To Learn Faster! (Anyone Can Do This)

Dreaming Out Loud With Morgan T Nelson

Play Episode Listen Later Jun 3, 2025 67:38


"Stress actually makes the brain learn faster. It's built to respond and adapt in those moments." – Dr. Lila LandowskiIn this mind-expanding episode, I sit down with Dr. Lila Landowski, a neuroscientist, lecturer, TEDx speaker, and brain optimisation expert, to explore how your brain actually learns, adapts, and thrives under pressure.We unpack everything from how to train your brain to learn faster, focus longer, overcome self-doubt, and rewire bad habits, to how stress, sleep, and dopamine impact learning at the biological level. If you've ever wanted to study more effectively, break negative patterns, or upgrade your mental performance, this conversation makes brain science practical and actionable.Episode Highlights00:00:00 – Trailer00:01:06 – Meet Dr. Lila: why she loves neuroscience00:02:58 – Learn faster by mastering how to learn00:06:27 – ADHD, dopamine, and entrepreneurs who chase adrenaline00:08:32 – Make your brain more neuroplastic00:10:11 – When your brain loses plasticity with age00:12:30 – Can adults still learn like kids?00:13:14 – Is repetition key to lasting memory?00:16:28 – Break free from negative thoughts and beliefs00:17:30 – Strengthen your skills using visualization00:20:02 – Use reps to lock in learning00:21:37 – Add emotion to make learning stick00:23:04 – Train your attention to boost focus00:26:04 – 90-minute windows of laser focus00:27:07 – How much can you really learn daily?00:28:36 – Retain more without burning out00:31:21 – How stress can help you learn faster00:34:13 – The amygdala's role in stress and anger00:35:17 – Stress impacts the way we decide00:37:11 – How to reduce stress and cortisol00:39:23 – Why lying down after eating is bad00:43:07 – Sleep improves your memory and learning00:45:30 – Best time of day to study00:46:28 – Do breaks actually help learning stick?00:47:29 – Mistakes help your brain learn faster00:52:50 – Learn any skill through repeated failure00:54:50 – Supercharge learning with skill-building habits00:56:59 – Boost learning through REM sleep brainwaves00:58:28 – Train your brain for huge future goals01:00:40 – Balance big dreams and daily actionAbout Dr. Lila LandowskiDr. Lila Landowski is a neuroscientist, science communicator, and award-winning lecturer specialising in brain performance, learning, and neuroplasticity. Known for making complex science easy to understand, she empowers people to take control of their mental health, performance, and learning potential through evidence-based strategies.Connect with Dr. LilaInstagram: https://www.instagram.com/rockatscientist/?hl=enFollow me on Instagramhttps://www.instagram.com/morgantnelsonSubscribe to my YouTube channelhttps://www.youtube.com/@morgantnelson/featuredDownload my FREE productivity plannerhttps://planner.morgantnelson.com/optinplannerJoin the Dream Out Loud Facebook Communityhttps://bit.ly/49QXClW

Chi-Bulls Podcast w/The Kognacboyz
Breaking: NBA Execs Believe Chicago Bulls Won't Retain Both Josh Giddey & Coby White This Season!

Chi-Bulls Podcast w/The Kognacboyz

Play Episode Listen Later Jun 3, 2025 13:05


Chi Bulls Podcast Host Bobby discuss news from Matt Moore suggesting the NBA Execs believe that the Chicago Bulls will not retain both Josh Giddey & Coby White this season. Join this channel to get access to perks:https://www.youtube.com/channel/UCNS5lF_I3qBpGLGWllvyF8g/joinWhat do you guys think?Follow us on Social Mediahttps://linktr.ee/KognacBoyzLeave us a voicemail773-242-9219#chicagobulls #chicagobullsnews

Escape Your Limits
LIFTS Episode 75 - The Truth Behind Profitable Fitness Studios | Julian Barnes of BFS

Escape Your Limits

Play Episode Listen Later Jun 1, 2025 51:33


Welcome to the latest episode of L.I.F.T.S – your bite-sized dose of the Latest Industry Fitness Trends and Stories. Today, hosts Matthew Januszek, Co-Founder of Escape Fitness and Mo Iqbal, Founder & CEO of SweatWorks, are joined by Julian Barnes, Co-founder and CEO of BFS. Julian unpacks critical trends shaping boutique fitness—like the explosive growth of Pilates studios, the impact of tariffs on equipment pricing, and the secrets behind the most profitable studios. If you're a studio owner, investor, or just passionate about the business of fitness, this is an essential listen packed with actionable insights. This LIFTS episode covers: The power of hiring a full-time manager. Studio profitability benchmarks and benchmarks. Tariffs, supply chains, and pricing strategy. The growing role of experience in member retention. Why Pilates is outperforming other modalities. To learn more about the 2024 BFS State of the Industry Report, click here: https://main.bfsnetwork.com/state-of-the-industry-report Use discount code "LIFTS" to get $50.00 off your copy of the report.  ====================================================== Support fitness industry news by sponsoring future LIFTS episodes. Contact us at wendy@escapefitness.com for advertising opportunities. Subscribe to our YouTube channel and turn on your notifications so you never miss a new video when it's published: https://www.youtube.com/user/EscapeFitness Shop gym equipment: https://escapefitness.com/shop View our full catalog: https://escapefitness.com/support/catalog (US) https://escapefitness.com/support/catalogue (UK)  ====================================================== Facebook: https://www.facebook.com/Escapefitness Instagram: https://www.instagram.com/escapefitness Twitter: https://www.twitter.com/escapefitness LinkedIn: https://www.linkedin.com/company/escapefitness/   00:00 Welcome Back to LIFTS 02:00 Introducing Julian Barnes 03:30 The BFS Network & State of the Industry 05:10 Breaking News: Exponential Fitness & Sequel 08:45 Studio-Level Performance vs Portfolio Models 11:20 The Impact of Tariffs on Equipment Imports 16:15 Rethinking Global Manufacturing Strategies 19:40 How Operators Can Sell Outcomes, Not Features 21:00 Profitable Studios Have One Key Role… 24:00 Trainer vs. CEO: What Studio Owners Must Become 27:30 FER: Find, Enroll, Retain 30:00 Aggregators like ClassPass: Help or Hindrance? 33:00 Pilates Is Booming—Here's Why 37:00 What Actually Works in Boutique Fitness 42:00 Raise Prices, Raise Value 45:00 Takeaways: Fundamentals Over Fads 48:30 Disney-Level Client Experience? Why It Matters 50:00 Wrap-up & How to Get the Report

Rockstar Doctor Life| Chiropractic Life & Practice
Dr. Sebastian Bonnin| Leaning Into Resistance, The Best Way To Retain Growth & How To Get Honest With Yourself About What You Really Want In Practice

Rockstar Doctor Life| Chiropractic Life & Practice

Play Episode Listen Later May 29, 2025 59:29


What are your cues that you're on the right track with your business? In this dynamic, honest, and heartfelt conversation with Dr. Sebastian Bonnin you'll hear his approach to discerning this question, and how he continues to evaluate what success means to him at various stages of his life.  We also dive into what he would do if he started his career over, and why clarity, certainty and conviction are crucial for practice retention and consistent growth.  Plus he shares the biggest question he encourages us to ask before building a business, why he believes relationships are the foundational for success, and the habits and rituals that help him stay so full of vitality.  You'll find all other episodes, tons of free resources, and can connect with Dr. Melissa Longo at www.drmelissalongo.com About Our Guest: Dr. Sebastian Bonnin is a Health expert, Vitalist, Entrepreneur,  Media Personality, Philanthropist, Chiropractic business consultant, Author, Surfer and dog lover.  Find out more about his clinical practices. Awarded Chiropractor of the Year in 2010, Dr. Bonnín has been recognized by Life University, the leading university in vestibular therapy and chiropractic neurology research, as one of the leading professionals in the development of the discipline in the Hispanic world. He has also served on the prestigious speakers panel for the same institution's Life Vision program. His professional career has led him to missionary work in places such as Brazil, Peru, El Salvador, Jamaica, Haiti, the Dominican Republic, Indonesia, and India. He was part of the team of doctors who established the first chiropractic clinic in Shivpuri, India, in 2001, and the first holistic health center in Zimbabwe, Africa, in 2006. Connect with Dr. Sebastian Bonnin: https://calendly.com/sbonnin/consultation?month=2025-05 Listen to RDL #116 with Dr. Stephen Franson - Creating A Remarkable Life & Practice https://rockstardoctorlife.com/rdl-116-dr-stephen-franson-creating-a-remarkable-life-practice/

Profit By Design
351: Behind the Scenes: 17 Years of Client Care at Tap the Potential with Dona Krebs

Profit By Design

Play Episode Listen Later May 29, 2025 23:52


We have a special treat for you today. In celebration of Tap the Potential's 20th anniversary, we are sitting down with Dona Krebs, our incredible Client Concierge who has been with us for 17 years. You'll hear her inspiring story of growth and how our coaching delivery has evolved over the years. We are excited to let listeners meet Dona and understand why we rave about her impact and value as our very first virtual assistant from 17 years ago. Join Melissa Kay, Dr. Sabrina Starling, and Dona to discover the secret behind our 94% client satisfaction rating. Profit by Design is a Tap the Potential Production.Show Highlights:Dona's initial role as Tap the Potential's first virtual assistant and what drew her to our companyHer perspective on the early years working with Dr. SabrinaDifferentiation and standing out in client careDona's role in filtering information to Dr. Sabrina and MelissaThe defining factors in a 17-year working relationship that WORKSPivotal moments in Dona's work at Tap the PotentialMoving A-players into roles that utilize their biggest strengthsMelissa's perspective on Dona's role in supporting herLook for our next episode, where we bring Dona back to discuss how a client concierge can improve your delivery.Resources:Connect with Dona Krebs: LinkedIn and VA SynergyDon't wait! Download your Strategic Planning Guide and 2025 Tap the Potential Strategic Planner today!Want to know the best attracting and recruiting strategies for small businesses? We can help! Learn more about our How to Hire the Best course.Retain, grow, and deeply engage your A-players with the Dream Manager Program! The best way to create buy-in from your team members for your vision is to identify how your vision supports them in achieving their dreams. Enroll today!Become an employer of choice to attract the A-players you want on your team! We are now enrolling for the How to Hire the Best course. Sign up today!Sign up for the free A-Player Development Plan/Mini-Course. Track your A-players' development and retain your A-players!Ready to take your life back from your business? Want more time for what matters most and more money in your bank account than ever? Book a call with us today! Get your copy of A Guide To Talking To Your Team About Profit!Master your time and profit! Give us 20 minutes of your time, take the Better Business Better Life Assessment, and receive a free paperback copy of my book, The 4 Week Vacation®️.Learn more about our courses, Coach Approach, and Leadership Bootcamp at...

Pete Mundo - KCMO Talk Radio 103.7FM 710AM
Bizarro KC Weekend, Plus Missouri Takes Next Step to Retain Chiefs/Royals | 5-27-25

Pete Mundo - KCMO Talk Radio 103.7FM 710AM

Play Episode Listen Later May 27, 2025 49:57


Bizarro KC Weekend, Plus Missouri Takes Next Step to Retain Chiefs/Royals | 5-27-25See omnystudio.com/listener for privacy information.

The Leadership and Learning Podcast
Episode #133 - Linking Compensation to Attract, Engage and Retain Employees with Scott Trumpolt - Trumpolt Compensation Design Solutions

The Leadership and Learning Podcast

Play Episode Listen Later May 27, 2025 28:02


In this episode, host Randy Goruk talks integrated compensation strategies with Scott Trumpolt, a compensation expert with 30 years of experience. They discuss strategic approaches to compensation in the workplace and how to create effective compensation strategies that attract, engage, and retain employees. You will learn: How integrated compensation strategies go beyond competitive wages. How compensation should align with the company's business model and specific needs. Why customized pay strategies are more effective than copying from a competitor. Younger workers value pay transparency and how to deliver it. Why effective balanced incentive plans include individual objectives and team bonuses. Why a total compensation approach includes base salary, health insurance, 401K matches and training opportunities for career advancement. How to include career development in the compensation conversation. Successful compensation strategies are holistic, transparent, and aligned with both employee aspirations and business objectives.  Scott Trumpolt Website: www.hrcompensationconsulting.com Scott Trumpolt LinkedIn Profile: https://www.linkedin.com/in/scott-trumpolt-m-a-g-r-p-257a6b317

Ignite Digital Marketing Podcast | Marketing Growth Tips | Alex Membrillo
#160 - Reactivate, Retain, Repeat: The Formula for Smarter DSO Growth

Ignite Digital Marketing Podcast | Marketing Growth Tips | Alex Membrillo

Play Episode Listen Later May 27, 2025 22:41


In this episode of Ignite, Cardinal CEO Alex Membrillo is joined by Smile Partners USA Digital Marketing Director Ashley Minaudo for a conversation packed with valuable insights for healthcare marketers navigating the evolving landscape of dental and healthcare marketing. The discussion emphasizes the critical connection between marketing strategies and patient experience, highlighting the importance of retention and re-engagement campaigns post-appointment. You'll learn about leveraging technology, including AI, for personalized patient engagement and the significance of educational content in building brand trust. The episode also covers practical strategies for managing multi-brand identities, optimizing call center conversions, and utilizing data analytics to refine marketing efforts. This episode is a must-listen for those looking to enhance patient loyalty and streamline marketing operations in a competitive healthcare environment. RELATED RESOURCES Connect with Ashley - https://www.linkedin.com/in/ashley-minaudo-2989b596/ Top Dental & DSO Marketing Trends for 2025 - https://www.cardinaldigitalmarketing.com/healthcare-resources/blog/dental-dso-marketing-trends-2025/ DSO Marketing: Branded House vs. House of Brands - https://www.cardinaldigitalmarketing.com/healthcare-resources/blog/dso-marketing-branded-house-vs-house-of-brands/ How to Reactivate Patients and Drive New Revenue Streams at your Healthcare Practice - https://www.cardinaldigitalmarketing.com/healthcare-resources/blog/reactivate-patients-and-drive-new-revenues-at-your-healthcare-practice/ Harnessing the Power of AI Marketing for Healthcare - https://www.cardinaldigitalmarketing.com/healthcare-resources/blog/harnessing-ai-marketing-for-healthcare/

Radio Headspace
How to Learn Faster & Retain More | Dr. Rick & Forrest Hanson

Radio Headspace

Play Episode Listen Later May 25, 2025 19:12


Dr. Rick Hanson and Forrest Hanson break down the science of learning, sharing how the HEAL framework helps turn everyday experiences into lasting knowledge, rewiring your brain for growth and resilience. You can find their incredible podcast here. Learn more about your ad choices. Visit podcastchoices.com/adchoices

#DoorGrowShow - Property Management Growth
DGS 294: From "Rent Collector" to "Asset Manager"

#DoorGrowShow - Property Management Growth

Play Episode Listen Later May 22, 2025 55:01


What if you could retain the doors you manage even when your owners decide to sell? What would that mean for you and your property management business? In this episode of the #DoorGrowShow, property management growth expert Jason Hull sits down with Lior from Blanket to talk about how property managers can retain doors while also helping investors grow and add more to their portfolios. You'll Learn [02:59] Property Managers Can Become Asset Managers [11:13] Valuable Lessons Learned from Tough Situations [25:40] How to Move into More of an Asset Manager Role [37:25] Reducing Client and Retaining Clients [47:51] Helping Your Investors Grow Their Portfolios Quotables “You have to be very robotic, very technical, and that is one of the most important skills that really allows me to face difficult, you know, decisions in life, especially in business, without taking them personally.” “When you are rational and you're not driven by emotions, that actually allows you to be a lot more, you know, empathetic and kind and caring.” “There are no failures in life. There are only challenges, and every challenge is an opportunity for success.” ”Why be so focused on the failure if you can be focused on the lesson that you're going to learn, even before you even know it?” Resources DoorGrow and Scale Mastermind DoorGrow Academy DoorGrow on YouTube DoorGrowClub DoorGrowLive Transcript [00:00:00] Lior: The combination of these two, this is what allows you to be that ultimate asset manager to your clients. That can help your clients, optimize their portfolio and generate more cash flow, but on the other hand, help them make more money by expanding their portfolio, buying more properties, and growing it. [00:00:18] Jason: Welcome everybody to the DoorGrow Show. I'm Jason Hull, the founder and CEO of DoorGrow. We are the world's leading and most comprehensive coaching and consulting firm for long-term residential property management entrepreneurs. [00:00:31] Jason: For over a decade and a half, we have brought innovative strategies and optimization to the property management industry. At DoorGrow, we have spoken to thousands of property management business owners, coached, consulted, and cleaned up hundreds of businesses, helping them add doors, improve pricing, increase profit, simplify operations, and build and replace teams. [00:00:52] Jason: We are like Bar Rescue for property managers. In fact, we have cleaned up and rebranded over 300 businesses and we run the leading property management mastermind with more video testimonials and reviews than any other coach or consultant in the industry. At DoorGrow, we believe that good property managers can change the world, and that property management is the ultimate high-trust gateway to real estate deals, relationships, and residual income. [00:01:17] Jason: At DoorGrow, we are on a mission to transform property management business owners and their businesses. We want to transform the industry, eliminate the bs, build awareness, change perception, expand the market, and help the best property management entrepreneurs win. Now let's get into the show. All right, so today I'm hanging out with Lior. [00:01:37] Jason: How do you say your last name? Abramovich?  [00:01:42] Jason: Abramovich.  [00:01:43] Jason: Abramovich. Man. I butchered that one. All right. So with Blanket, he's repping it on a t-shirt, if you're seeing the video version of this. And so, Lior, we've had several calls, hanging out and you're just a really cool guy and we've really enjoyed hanging out. [00:02:01] Jason: Yeah. We've really enjoyed hanging out. He's given me a heart shape with his hand for those listening. But I haven't had you on the podcast yet, have I?  [00:02:09] Lior: True. This is the first time.  [00:02:11] Jason: Yeah. That's so odd to me. Usually people start by doing the podcast with me and so we're doing the reverse. [00:02:17] Jason: And you're a sponsor at DoorGrow Live, our conference coming up. Thank you. And we're really excited to have you there. One of our vendors said it's the only conference he still attends now. That's it. He's like, "it's the one I get the most value from learning, and the other ones just aren't worth the, you know, paying to go be a vendor there." [00:02:36] Jason: And I'm like, okay, cool. So hopefully you get some benefit from doing that as well. So I'm excited Lior to expose people to Blanket because I think it's very complimentary to our vision and what we do at DoorGrow in helping grow property managers. And I would call it like a client retention platform, but maybe you describe it differently. [00:02:57] Jason: But before we get into that, why don't we give some background on you and why don't you tell everybody how you kind of got into entrepreneurism, then got into property management and give us some backstory. We need the origin story of Lior.  [00:03:11] Lior: Will do. I'll try to make it exciting and interesting. [00:03:13] Jason: Okay.  [00:03:14] Lior: I started from real estate. I didn't start from the tech side or from, you know, the startup world. I started as an investor. I bought my first rental property in Atlanta, Georgia when I was about 18 years old. So started quite early with a lot of inspiration from my mom, which is my role model in life for pretty much everything. [00:03:33] Lior: And at that point in time, I actually was doing that investment from Israel, thousands of miles away. This is where I was born and raised. I actually moved here to the States just about a year, yeah, exactly a year ago. Moved to Miami, Florida. After just, you know, living on the line, flying back and forth almost every month for multiple years, but in that first stage of like my, you know, real estate, I would say career, at that point I also started my active duty service in the Israeli Navy. [00:04:05] Lior: So I'm a graduate of the Israeli Naval Academy, then served for almost nine years as a naval commander commanding hundreds of soldiers, officers, and combat soldiers in quite intense and interesting situations I would say. That's a whole topic that we can talk about for hours in another podcast. [00:04:25] Lior: Yeah. Episode.  [00:04:26] Jason: Interesting. I didn't know that about you.  [00:04:28] Lior: Yeah. That was quite an intense nine years and definitely shaped me as a person and as an entrepreneur as well. Most of what I know, most of what I do, most of what I act upon is pretty much majority, you know, of what I learned and implemented in myself as a person in my qualities, in my values, in my worldviews through that time in the Navy. [00:04:52] Lior: And, you know, before that, before like that step of buying that first rental property, it's not like it came from out of nowhere. You know, probably I started as most of our listeners today by reading the book Rich Dad, Poor Dad by Robert Kiyosaki when I was about 13 years old. Again, my mom gave me that as a birthday gift at 13 years old. [00:05:14] Lior: And to me it was fascinating, this whole concept that you can, you know, like make money from like a property that you actually took money from the bank to pay for it, and it pays for itself and it makes some extra money. So this whole like very, you know, conceptualized plan was very interesting to me. [00:05:35] Lior: And I said like, this is something I would like to do at some capacity in my life. Especially because the fact that I was born for a family of immigrants, my entire family came from Ukraine to Israel. So we didn't have, you know, very good financial you know, let's say position in life as most immigrants do. [00:05:54] Lior: And my grandparents don't have, you know, today also a pension plan that, or that's how we call it in Israel. And here we call it 401k. So they don't have that. And to me, real estate was always a way to take care of my loved ones, to take care of my grandparents, to be able to at least give them one rental property that can enable them stable, and I would say secure financial retirement, and just really retire with dignity, retire safely. And that was like the big why behind everything I'm doing. So. Quick, you know, fast forward nine years in the Navy, kept doing real estate throughout that time. Helped a lot of my fellow naval officers to buy properties in the United States. [00:06:38] Lior: Okay. And then started working for a big investment firm in the United States that was doing build to rent before build to rent was a thing. You know, today, you know, people are talking about build to rent is with this cool name, but back then we just called it new construction you know, for investors. [00:06:52] Lior: So we were one of the largest operators in the Southeast. We were one of the largest operators, specifically in Georgia and Alabama. And I started there as their head of acquisitions quickly promoted to vice president of business development, overseeing our entire operation from due diligence, meaning land acquisition development, and then, you know, disposition and sales and marketing. [00:07:14] Lior: So, really had the opportunity to experience every part of the value chain of real estate investments from start to finish, seeing all the good, seeing all the bad, I had, you know, contractors that went bankrupt in the middle of a 300 property community. And I had very good stories as well. But that whole period of time of me working there for almost three years was the best school I ever got to really, you know, operate as an operator and manage an operation of hundreds of millions of dollars because in that time alone, I personally oversaw about $200 million worth of acquisitions and worked directly with over a thousand individual investors, mainly mom and pop investors, like most of you know, the clients of most of our listeners today. And the unique thing about it, and this is where Blanket sort of like starts to form up as an idea, the unique thing about my position in that company was that it had a very interesting model where. [00:08:16] Lior: All the clients that we sold properties to, which were clients, by the way, all over the world. We worked with buyers from Israel, Canada, Russia, China, Australia, like everywhere. You know, that was one of our, you know, major, I would say efficiencies, which we were working with a lot of foreign investors and we are one of the biggest drivers of that. [00:08:38] Lior: So we've seen pretty much everything in every one of those clients that we actually sell the property to we kept managing the relationship with them instead of the property manager. So think of that company as like an investor relations arm, right? Where you refer that client after we sell a property to a property manager partner that we worked with and we worked with a lot of folks and then that property manager is not talking with that owner. [00:09:05] Lior: No headaches, no nothing. We are managing that owner. So every time the owner has a question, he sends that to us and if we need, we escalate that to the property manager. If the property manager wants to convey something, he escalates that. So like he gives it to us and we pass it on to the owner. But the whole notion was that we will be their asset manager and this whole thing enabled me to see all the things that work and all the things that don't work when it comes to owner relationships and how property managers manage their owner relationships, especially with the things that are missing, which is what owners expect and what property managers don't provide, which leads in many cases to churn. [00:09:48] Lior: And that churn problem that today is pretty much the same as it has been 10 years ago, which is almost 25 to 30% annually. That's the average in the industry today in terms of how many properties we're losing today as property managers. So in that aspect, like you think to yourself, okay, what's causing that? [00:10:09] Lior: And that was the question that always led me to ask all my property management partners. Why are you losing so many clients? Like, we know we're doing an awesome job as your asset manager and you know, but like why is this a big problem in your business today? Yeah, and a lot of it was always due to owner sales or to owner experience, which we were solving a lot for because we were taking care of those owners. [00:10:33] Lior: So every time they wanted to sell a property, they told us and we were able to sell it inside the other, you know, the network of property owners and clients. And also when they... [00:10:43] Jason: if somebody wanted to sell property that was a client, you would be able to turn around and sell to one of your other clients so that you continued to keep the property, which is exactly awesome, which is a no brainer. [00:10:55] Jason: And I'm sure a lot of property managers like say that would be the ideal. That'd be great if I can do the sales, get those commissions, and still be able to keep the property in my portfolio. That would be really great. Exactly. Blanket helps do this, right?  [00:11:11] Lior: Yeah. We'll get to Blanket in a second.  [00:11:13] Jason: I have a question before we continue. You mentioned being in the military and being in the Navy and being Navy commander. I didn't know this about you. So what do you feel like that did to change you? How do you feel like you would be different if you hadn't have gone through that?  [00:11:30] Lior: It will be pretty much everything that I know and everything that I do. [00:11:33] Lior: But if I were to pick a few, I would say main things that were changed in how I view the world and how I operate, number one is being more rational than emotional, pretty much about everything. My mom even jokes all the time. She says, I'm like a robot, like you know, I'm not driven by emotions at all. [00:11:54] Lior: And that is one of the things that you have to sort of develop yourself into, when you're dealing with life threatening, you know, situations, you have to be rational. You have to be very robotic, very technical, and that is one of the most important skills that really allows me to face difficult, you know, decisions in life, especially in business, without taking them personally. [00:12:16] Lior: And, you know, it's business.  [00:12:17] Jason: I love, I love that idea. One of my favorite books lately is this book by a guy named Jerr, this philosopher, and it's called, The Wall Speaks and it's all about building a masculine frame. And it's being less emotional, displaying less emotion, and how that earns you respect and how that makes people around you, especially women, feel safer and everything else. [00:12:40] Jason: And this is something that just, if you are in very challenging situations. Like war, you know, military, whatever, like you learn this naturally. It's just, it hardwires it into you and. Yeah, exactly. Over emotionality is going to make a lot more sense. It's much more rational. So yeah, I think that's a great principle. [00:13:03] Lior: I would say even more than that, because probably, you know. The first thing that comes to mind when you hear that is like, oh, I don't want to be, you know, a cold person or a very, you know, apethetic person, like someone who doesn't, you know, acknowledge other people's feelings, et cetera. Sure. I say on the contrary, when you are very rational and you're not clouded by emotions, you are emotionally available to express emotion, to express care, to express, you know, concern about the other person in front of you, because you're not all centered in what you are feeling right now because something is, you know, bothering you and you're like all into that. [00:13:42] Lior: Instead, you are able to look at the other person in front of you and think how they're feeling. Think what, you know, what can help them feel better. So like when you are rational and you're not driven by emotions, that actually allows you to be a lot more, you know, empathetic and kind and caring. [00:14:00] Lior: Because you're not centered on what you're feeling and what you're experiencing, then you can really be thinking about the other person.  [00:14:07] Jason: Yeah. I love that. I think in order to reach that space, like it talks about in the wall speaks, we have to get out of this mode of trying to please everybody and trying to please others. [00:14:17] Jason: And so when we're so concerned about how everyone feels about us and we're too concerned about emotion, then we're trying to please everybody. So I love this idea this first point of rationale over emotion. This is super important in business. [00:14:31] Jason: And I love the idea that it actually enables you to be a better leader, to be able to take in and take into account other people's emotions and to see things from their perspective, because that's a more rational viewpoint than getting overly, you know, steeped in your own emotion and which blinds you to what others are feeling and what others are experiencing. [00:14:53] Jason: So you said that's number one. So I'm guessing there's a number two.  [00:14:55] Lior: There are, there are a lot. There are a lot more, but we'll keep to the I would say to the big ones. Yeah. The second thing is this very strong belief. I would say almost religious belief that there are no failures in life. [00:15:12] Lior: There are only challenges, and every challenge is an opportunity for success. Love it. That whole perspective. Well, it takes time to really live by it, but once you live by it, you don't have stress, you don't have, you don't worry about stuff. On the contrary you're getting excited about things that don't work. [00:15:33] Lior: You're getting excited about, you know, things that you would normally call failures because you're excited about what's on the other end of that. What's the lesson to be learned and what's the improvement that you're going to bring? So instead of. Being concerned about this thing right now, that it's not working. [00:15:50] Lior: You are excited, positively about what is going to happen after that because it's going to make you better. It's going to make your business better. So like this whole notion of understanding that at the end of every problem, challenge, failure, that some people might call, on the other side of that, there's always a good side. [00:16:13] Lior: Like think of it as like a coin, right? Like that's how I try to see, you know, failures in life. On one side you see the failure, you know, as some people would call it. But on the other side is the lesson, and every failure has that lesson. So why be so focused on the failure if you can be focused on the lesson that you're going to learn, even before you even know it? But you know there will be something there. You know you will be better. You know your business will be better. So let's get excited about that.  [00:16:40] Jason: Yeah, I love this idea so much. I often say I either win or I learn.  [00:16:46] Lior: Exactly.  [00:16:47] Jason: There's the only way you lose is if you quit or you give up. That's it. Like, so I either win or I learn. And I love this idea that, you know, after every struggle or failure or uncomfortable emotional experience or challenging, you know, thing in life, if we don't learn from it, then yeah, it's just trauma. It's just a problem. But if you learn from it, it becomes the bricks by which you build your character, by which you build a whole new life and a whole new self image. And if you learn from it, you're destined to not repeat it as well, which is nice. So you learn the lesson. Exactly. [00:17:23] Jason: And I think, you know, God and the universe keeps giving us the same lessons over and over again, maybe in stronger and stronger fashion until we finally learn the lesson. And I think going along with these two points, which relates heavily is being open and willing to take feedback from others, you know? [00:17:42] Jason: And so one of the things that I've, realized is that feedback a lot of people think is painful, and it can be really uncomfortable, but I've noticed that when I go to my mentors and I'm open and vulnerable to getting feedback. Sometimes, you know, it can cut pretty deeply, but it's good medicine and that's where I have the most growth and learning. [00:18:00] Jason: And so I've learned to actually love and enjoy the discomfort of feedback. And so I seek it now. Then I collapsing time on my learning. Yeah, and I'm experiencing the discomfort in that and, but I know that there's benefits to that because now I can see something that I was blind to or I'm experiencing something that I didn't realize. The reason I hire these mentors is because they're at a vantage point in some sort of area that they're ahead of me. And so being willing to get feedback takes somebody that's willing to be really rational and it takes somebody that's willing to see that there's no failure. You are not bad, sick, and wrong because somebody pointed out something that you're doing that's bad, sick, and wrong. Like that means now you have an opportunity to change or improve, which is good news. [00:18:43] Jason: It's like the best news ever. Yeah. Love this  [00:18:46] Lior: 100%.  [00:18:47] Jason: That's why we get along, Lior. You and I have just been through enough shit to learn some lessons, so. Hell yeah. So cool. Do you have a third one for us?  [00:18:55] Lior: Yeah, let's do a quick one. Leading by example. Okay. Is number one. And I'll actually give a quick story here just to explain how powerful that is. [00:19:06] Lior: And I think that's also really important for, you know, all of our listeners for property managers. Because in my first assignment in the Navy as a commander, I was assigned as a chief engineer, meaning I was in charge of the mechanics department. These are all the folks that are working the hardest. Like, think of them as like your maintenance, you know, contractors. [00:19:26] Lior: These are the folks who are going in fixing plumbing, fixing AC systems and like heating systems, like getting really dirty, you know, and like crawling underneath engines filled with like gasoline and stuff. It's like the hardest job in, you're doing the worst,  [00:19:44] Jason: worst job. It's like Mike Rowe's show Dirty Jobs. [00:19:48] Lior: Yeah. I don't want to be too explicit and vivid. But you're dealing with like pipes of like things that you know Sure. We use for other things stuff and who knows.  [00:19:56] Jason: Yeah. Okay.  [00:19:57] Lior: Exactly. It's bad. It's bad. Yeah. So anyways, so on when I was first assigned as the chief engineer, so the chief engineer in the ship is like the second to the commander. [00:20:07] Lior: Like if the, something happens to the commander of the ship. I'm taking command. So, you know, you have your respect and your sort of like, honor just with the title, you know? Yeah. It comes with it and you can walk around like, you know, like a peacock. Very proud of yourself and, you know, I'm like, I'm the boss. [00:20:25] Lior: I'm the big man or whatever.  [00:20:27] Jason: Yeah.  [00:20:27] Lior: Or you can do some other things. And for example, what I did on the first day of me getting, you know, onboard the ship and, you know, getting the role and getting command of the ship. So the first thing that I did was like every day we have like an hour at the end of the day that we're cleaning the entire ship. [00:20:46] Lior: And part of cleaning the ship is also for the mechanics department. Is getting below the engines that run the ship and cleaning all the oil residue that builds up there. So you have to literally, you know, take a lot of like cloths and sheets and just like, dive into the oil and just push it out. [00:21:04] Lior: Wow. So like you get out black, like completely black. And normally the ones who are doing it are the youngest, you know, mechanics and the youngest soldiers on the ship because it's like, you know, it's a newbie. Don't have seniority.  [00:21:16] Jason: And they're new and you give them the worst job. They get the shit job. [00:21:19] Lior: Exactly. So what I did, I went and got beneath the engines myself. Yeah. And it, it became a show. All the soldiers came to watch. Oh man, the chief got beneath the engines. He's crazy. What is he doing? It was a shock, but nobody forgot that. Like my soldiers up until today, were like best friends or like my little brothers, they remember this until today, this little thing that I never done after that again, by the way, I did it once. [00:21:48] Lior: Yeah. But they never forget it. And that sets so many examples in terms of what I expect from them in terms of ownership, you know, and values and teamwork and not being afraid to take on, you know, jobs that, that are like beneath me or whatever. That was such a powerful message without me even saying a word. [00:22:08] Lior: Yeah. So think of yourself as a property manager. Like what things you can do like that, that you need to do only once maybe in your life, you know, and show your employees that you're not afraid to get dirty and do the hard work and really show them that nobody should be feeling that something is beneath them or like it's not, you know, to their level or whatever. [00:22:31] Lior: Like if you are doing that, like who am I to, you know, raise any objections of doing something? Like I'm not the company owner and if the company owner is doing that, I better do that. Right? So  [00:22:44] Jason: yeah, that's a great story. Great example. I. You know, it's a great display of leadership. There's a really good book kind of about this principle called The Motive by Patrick Lencioni. [00:22:54] Jason: And in he talks about how there's two types of CEOs and there's the CEOs that think because of their position, everybody owes them everything. They're king, they deserve everything. And they end up having organizations that have a lack of ownership, a lack of accountability, and a lot of problems. [00:23:10] Jason: Because they think they're superior to everybody else. And then there's the CEOs that have the right motive and they understand that they have the worst job in the company because their job is to do anything that's not working and to step in anywhere that there's a problem and they need to be willing to, like you talked about, get dirty and start, like help out at the bottom if that's what the business needs to get clarity or to fix things or to figure it out. [00:23:38] Jason: And so being able to display that is a powerful thing. Like it reminds me the other day, I'm training some setters right now to do some cold calls for us, do some outreach to property managers. because we're like. The best kept secret in property management. Not all our people have heard of DoorGrow still, and so we're having them do some outreach and they're like, oh, it's really hard. [00:23:56] Jason: I don't know how to deal with gatekeepers and all this. And you like the subtext says, Jason, you don't understand. This is difficult. So I'm like, cool, let me do it right now. And I picked up the phone and they were watching me on Zoom and I'm cold calling and doing it. And the second call I got first was a voicemail. [00:24:11] Jason: I'm like, here's how to leave a voicemail to get them to call you back. And then the second call was a receptionist. And I connected with her. I made her laugh. I got info from her about the business owners, what their challenges are. Oh, there's two business owners. Okay, cool. And I got all this information about how many doors they have, everything about the business because I was nice to the receptionist and treated her like a person. [00:24:34] Jason: And and she was helping me out. She wouldn't give me their cell phone numbers, but I got everything else I needed so we could call back. And I'm like, cool. Did you see how that went? And they were like, well, it's really cool. So yeah, when we're willing to step in and show them how to do something, it can break some of their preconceived ideas, their perceptions, and so yeah, they see a leader and they're like, oh, well the leader can do this and the leader can do this well. Be cause if everybody underneath you is like, yeah, but he's never done this hard stuff, or he hasn't done this, and they're like. There's always that story. Well, he did that worst job, like he was pushing, they're like, what? Yeah, first day? I mean, it speaks volumes of character and it, yeah, it makes your leadership much easier. [00:25:19] Jason: That's kind of the equivalent of people say, if you get thrown in prison, go fight the biggest guy there, or something like this. Right? And that was the most challenging thing that nobody thought you would do, and you went and did it. And so, yeah, you earned respect. And you know, leadership has to be born out of respect. [00:25:35] Jason: So these are great principles. This was valuable in the podcast alone. So let's move on to getting into Blanket. And I think this is a game changer. I think every property management business owner should be using Blanket every single one. It's an absolute no brainer. It helps them retain their clients, well retain the properties. [00:25:58] Jason: So basically keeping their portfolio, even if the owners are leaving and it gives them access to a network of investors. And there's just so many benefits. So I'll let you tell everybody about it because you probably know a little bit more than I do, so.  [00:26:12] Lior: Sure. Thanks. Sure thing. I'll actually do I normally have, you know, the whole spiel and the features and what we provide and whatever, but I think if we already started on such a inspiring, I would say, note to the, to this episode. [00:26:25] Lior: I'll start with the why. With why we're doing what we're doing, because I think it's important and we, and I think we're not doing a good job maybe at explaining the why enough in pretty much everywhere we go about, yeah.  [00:26:36] Jason: People don't buy what you do. Simon Sinek says they buy why you do it. [00:26:39] Jason: So, exactly. Let's into the why behind Blanket. Why does Blanket exist? Yeah.  [00:26:44] Lior: So the overarching premise is that. Today there is a very big, I would say, failure or gap in the market in our single family rental market. When you look at other asset classes, when you look at commercial, when you look at, you know, multifamily, industrial office, any investors in those asset classes have an investment manager, a professional investment manager. [00:27:13] Lior: That provides them, you know, quarterly, you know, reports provides them with strategy sessions about their next capital, you know, allocation about their disposition. Yes, they have someone to guide them in a very professional way to their goals and to and to match their needs. The only asset class, the only asset class that does not have the function of an investment manager is single family. [00:27:40] Lior: Yeah. And that's especially the asset class that needs it the most because 99% of all single family rental owners are mom and pop investors. Institutional players own, roughly, depending on which source you're reading, but roughly between one to 2% of all the single family rental properties across the country. [00:28:02] Lior: The most is owned by mom and pop investors. The people who need that guidance the most. And they don't have that, which is why they're making mistakes, which is why they have maybe sometimes, and I bet all the listeners can agree some unrealistic expectations of what a property manager should do. And that creates a big gap that the only one losing or not the only one, but like the two people that are losing from the situation is that mom and pop owner and us, the property manager, because we then lose a lot of clients. [00:28:36] Lior: And it's sort of like this identity crisis where we as property managers are perceived as service providers, as rent collectors, as toilet fixers, but we are held accountable as if we're the investment managers. Like, you know, why am I losing so much money on this property? [00:28:57] Lior: It's all you. It's all about you. You didn't, you know, collect the rent. You didn't rent it on time. Yeah. Why it's vacant. Like with all due respect, you are the one who bought this property. You know, you bought it in this problematic area. You bought a very old property that never replaced the roof, never replaced the ac, and it is a very bad shape in a very bad neighborhood. [00:29:17] Lior: Like there is a limit to what I can do for you at the end of the day. But the problem is that we as property managers, we're stuck in this middle where we are held accountable. As if we're their investment manager, but we're perceived as just a service provider, which is the most difficult position to be at. [00:29:34] Lior: Now, how does that connect to our why? When I started doing real estate again, remember that like my personal why my grandparents, right? I wanted to build a real estate portfolio that will allow me to give them at least one property from which they can live off. To act as their pension. Sort of like plan. [00:29:53] Lior: And as, as more as I grew up in this industry as an operator, as sort of like a property manager without all the headaches of operation, you know, just acting as the owner relationship manager. I understood that if there was a platform, you know, back then when I was just dreaming about it, if there was a platform that will empower the property managers to become investment managers for their clients. I know that my parents and my loved ones can be in good hands because if those property managers that manage my grandparents' homes can tell them what to do based on, you know, what's happening with the property, when should they renovate, maybe, when should they sell, when maybe when should they refinance and cash out? [00:30:40] Lior: Or maybe when should they buy another property or any other question that is sort of like surrounding the investment life cycle or the investment journey, right? I know that their sort of like goal of retiring financially safe can be handled because there is no one else who will take care of that. The agent who maybe, you know, sold them that property, he has no vested interest in the long term. [00:31:05] Lior: He's doing a transaction and he's done. Out. The lender, same thing. He got the origination fees, he secured the loan, he's out the window and they're out. Nobody besides the property manager has a long-term vested interest in the wellbeing of the property owner. So for us, this is what motivates our entire team. We understand that if we'll be able to empower our partners, our property managers into investment managers, we will take care of our loved ones. [00:31:36] Lior: We will make sure that they will be in good hands and this is the why, because there is a gap that only property managers can fill. And this is that the gap of a missing investment manager for the investors that are the least experienced, that need the guidance the most, this is what we wake up for, this is what we work for. [00:32:00] Lior: This is everything that, you know, leads in every decision making intersection or like point in our company's life cycle. Yeah, I love it.  [00:32:08] Jason: This is why we come to leaders. This is why people come to a property manager. They're looking for leadership, they're looking for guidance. And when you're at that peak of customer satisfaction, customer service, that's where you are an advice giver, where you're giving advice, not just like the title of this episode is from Rent Collector to Asset Manager, and the idea is: [00:32:32] Jason: if you can go from just being somebody that keeps the rent coming to helping them manage the asset, you are already head and shoulders above other management companies. So if you can present yourself as an asset manager, and I've had a podcast episode with a client who's very good at doing this, he is able to assess their property. [00:32:51] Jason: We have this really cool tool called the ROI calculator. He'll help show them whether it's performing properly, what the long-term benefits are. What the tax benefits are, and so he can help them assess the property and they already just view him as an expert instead of wanting to work with any other management company. [00:33:08] Jason: So a lot of you feel like you're competing with other management companies because you're doing cold lead marketing stuff that probably doesn't work very well. And if you're doing that, reach out to DoorGrow, we'll help you fix that problem. But there's plenty of business out there. There's no scarcity. [00:33:20] Jason: But if you do feel like you're competing with other companies, one way to set yourself head and shoulders above the rest is to no longer be a property manager that just collects rent and coordinates maintenance, but to be an asset or portfolio manager for this investor. So, how does Blanket help with this? [00:33:37] Lior: I think we nailed it. We are right on point. And I love,  [00:33:40] Jason: I love it. I mean, everyone needs to realize this is the motivator. This is the reason. Because property managers, if you want to have an easier time closing deals, you want to retain clients, keep clients trusting you, and if clients trust you as an asset manager, they're way more hands off. [00:33:56] Jason: They don't try to manage the manager, they stop trying to micromanage you because they look at you as the advice giver and as the advisor instead of thinking, this is just somebody that works for me that I now need to manage and make sure they're not stealing from me and they do it my way.  [00:34:11] Lior: Exactly. [00:34:11] Lior: So we are really tackling this mission from two angles and the understanding here is that. As you said, if you are acting as a trusted advisor, if you're acting as an asset manager and your clients appreciate you as one, you will have less churn and you will grow a lot faster. So when we're thinking about these two, you know, functions of your business, on the one hand churn and on the other hand, growth, these two things always go together in property management. [00:34:47] Lior: Why? Because if we're looking at the average,  [00:34:49] Jason: and let's explain churn real quick for, because some people, this is a new term for them, they're like, what does this mean? Churning? So churn means you're losing business, you're losing clients, they're churning out. So this is the rate at which you're losing clients every year. [00:35:03] Lior: Exactly. Exactly. It's how many doors you lost technically, again, no matter what the reason, but like you lost the door, you know that's churn. So in property management there is a very unique and frustrating thing is that you'll always have churn. You can never lower to zero. Why? Because life happens. You might have a client that's super, super happy with what you're providing. [00:35:27] Lior: He loves you. He loves the relationship, he loves the service. He's getting everything from you, but suddenly life happens and he needs the money, he needs to sell that property, unfortunately. It has nothing to do with your performance, it's just his life. So that property is going to be sold and you're going to lose that, so you'll have churn. [00:35:46] Lior: So in property management there always be churn and it's something we have to accept. So that means if you can't, you know, really lower churn to zero, that means you always have to have a growth strategy to offset the doors that you're still going to lose. Yeah. So growth and churn, and. Or the opposite of churn, which is retention. [00:36:10] Lior: Okay. Growth and retention and property management have to work together always at all times. On the one hand, if we're like, imagine a bucket of water and your task is to keep in full and you have a hole at the bottom so it's leaking. Okay? Yeah. So you always have to work on closing that leak. [00:36:31] Lior: But you always have to keep pouring more water to keep it at the same level. That's pretty much the secret. That's how Blanket is built. We have two packages, one called Retain and the other called Grow. Very simple not too complicated on that front. And each one has various features and various products to help you achieve that goal. [00:36:53] Lior: So, for example. And by the way the combination of these two, this is what allows you to be that ultimate asset manager to your clients, right? That can help your clients, first of all, optimize their portfolio and generate more cash flow, and forget about a lot of headaches that come with property investing, but on the other hand, help them make more money by expanding their portfolio, buying more properties, and growing it. [00:37:20] Lior: So the combination of these two packages, that's what helps you allow, you know, what helps you be an ultimate asset manager. Now, what do each one of those packages do? So the Retain package gives your clients a branded investor dashboard. So it has your logo, it has your face, nobody knows who Blanket is, and that investor dashboard gives your clients real time performance metrics. [00:37:42] Lior: It allows them to see how their properties are really doing. Through an integration with their property management software and through pulling a lot of data from title companies, public county records, and national data providers that allow them to really see every property related transaction in real time from their mortgage payments, their property taxes, their insurance, their HOA and everything that you're tracking as well in your property management software. [00:38:07] Lior: So that way they can see exactly what's their net cash flow every month. They can see their property's value and how much it appreciated this month. And they can also see how much equity they have in their homes so that whenever it's time for them to take the next step, they can quickly press on the cash out button and refinance and extract the equity that they have in those proceeds and buy another property with that. [00:38:30] Lior: So that's part of the retained package that is owner facing. All the rest of the features are property manager facing, meaning your team is going to use them. But one thing I forgot to mention on that front, on the sort of like investor dashboard that your clients are getting, we also are doing what we call white labeled email communications. [00:38:52] Lior: So remember that story of me handling owner communications for property managers? This is where it comes from, and the understanding that your clients are used to a very bad, sort of like foundation of communication, which is I'm either getting an email about me having to pay for something I need to fix right now, and you're asking, you know, my money, or I'm getting an email with the owner statement, with that accounting view that I can't really understand and I'm getting just more confused instead of actually getting value from it. [00:39:24] Lior: Plus, it never shows me the full picture because it only shows me, you know the fees that you're charging, maintenance and like the rent, I don't see exactly how my property is doing. So it's really not a value. So like this is the foundation of the relationship. So if you are not providing your clients with additional positive touch points, how can they appreciate what you're doing for them? [00:39:45] Lior: because that's what they get. It's like, it's very the energetic I would say, you know, frequency of, from all these emails and touch points, getting them is negative. Like that's what they get. So what we're also doing, we're doing white labeled email communications as well. Again, it's your logo, it's your profile, it's your name that sends them, for example, a monthly report or update on how much their property is appreciated in value. [00:40:08] Lior: It sends them, you know, some like tips on how to utilize the platform and how to really be on top of things and always be in control of how your properties are really doing. A lot of these things that are just, yeah, just like, it's automated. You don't have to do anything. So like, it just gives them more transparency and feeling of, I'm in control, right? [00:40:28] Lior: Like I'm in control. I know how things are doing, like, and if there's something I need to do,  [00:40:32] Jason: which reduces their anxiety. The number one reason owners are constantly calling you, being interruptive, trying to micromanage you, is because they are anxious. Exactly. If you can reduce their anxiety. By increasing their awareness and their trust in you, it's a no brainer. [00:40:47] Jason: It's going to lower your operational costs dramatically.  [00:40:51] Lior: Exactly. So that's on the owner facing side of things. In the retain package, the team facing sort of like tools, they provide you two main things. There are two products within the retain package that your team is going to use. One is our portfolio manager. [00:41:06] Lior: Think of it as like an asset management dashboard. And the other one is our AI risk manager. So this one, you know, think of it as like your churn, you know, mitigator, and each one of them provides you two aspects of the same owner. The asset management dashboard shows you the health of every owner's property. [00:41:29] Lior: The churn manager or the risk manager shows you the risk of every property of churning. So the asset management dashboard will show you. Right.  [00:41:39] Jason: So the risk of them that like how likely they are to maybe start paying attention to maybe selling it, things like that.  [00:41:45] Lior: Just leaving, yeah. The risk of them leaving. [00:41:47] Lior: So, okay, let's maybe start with that because that's really, you know, one of the coolest products that we have. So the AI Churn Manager technically shows you the churn risk of every owner. Okay. Pretty much the risk of every owner from leaving you with ai, which takes in a lot of data. A lot of data from the communications with that owner to the property performance of that owner, everything that goes into whatever is related to that owner is taken into account and then it shows you the risk, but it also shows you the client value of that owner, meaning how much revenue this owner is generating your company. [00:42:25] Lior: Because we're integrated into a property management software, we know that revenue per unit of every property, so we can tell you how much every owner is worth for you. So the combination of these two elements of the churn risk and the client's value can really give you the ability to prioritize on whole, on who you are going to focus on first, and then you can really focus on the ones who are at high risk and high value. [00:42:50] Lior: And now what are you going to do next? Next, what that AI Retention Manager does for you is it also tells you exactly what to do to retain this owner. For example, let's say you have an owner that has a property that's currently undergoing a renovation, and he also has a mortgage in place, so he's losing money every month. [00:43:10] Lior: He's stressed. He might be thinking to himself, you know, why did I get into this whole thing? You know, I'm just losing money. I'm taking money outta my pocket every month. It's painful. So the AI will notice that and tell you something like, Hey, Jason, because A, B, C, D, what he should do is send this owner a link to his performance, which is one of like the features we have in that investor dashboard is like the forward looking performance of this property, right? [00:43:35] Lior: Send him a link to his performance so he can see that he should hold onto this property and not sell it right, because he's going to make a lot of money and waive two months of management fees. And again, those fees wouldn't cover for the losses, right? But it would show the owner how committed you are to his financial wellbeing. [00:43:54] Lior: So those are the things that the AI can tell you to do based on the retention policy that you will set in the beginning by answering questions that the AI will ask you to understand how you're thinking, what's your approach to retention. And lastly, when you'll see that recommendation, it will also draft you an email or a phone call script with your tone of voice. [00:44:15] Lior: So all you have to do is like literally hit send or just call them and read the script. So that's what the ai retention manager does for you. Okay, cool. And the asset management, you know, dashboard, which is that portfolio manager, that shows you just the overall performance of all your properties. And it can show you, for example, which properties are underperforming, meaning which properties are in negative cash flow position, so that you can reach out to these owners and tell them something like, Hey Jason, I see that this property is really not doing well. [00:44:42] Lior: We tried this, we tried that. We tried this. Why not think of 10 31, exchanging this property. Let's change it to a better property, one that wouldn't have all these headaches that we're going through. Two, it will be able to yield higher cashflow for you because we'll be able to charge a higher rent, you know, property in a better condition, so less expenses, and three, maybe even this will be a property in a better location, so more appreciation, potential, right? So like three wins for you, Mr. Owner, and to me, two wins because I'm getting the commissions maybe from both sides, right? Plus I'm getting a new door that might have a higher revenue per unit. [00:45:21] Lior: Or maybe there's enough faculty or which just more operational  [00:45:24] Jason: cost. Yeah, just easier to deal with. So like it's a winner. Also, maybe you could convert all the shitty properties in your portfolio and the easier properties to deal with.  [00:45:34] Lior: And that's the thing I always tell to all of our clients, think of this as like your blueprint to building the portfolio of your dreams. [00:45:42] Lior: Because it shows you which properties are underperforming. It shows you which properties have a high maintenance income ratio. So you can see which owners are really spending a lot of money on maintenance compared to how much money they're making in rent. And by the way, if, for example, if you have a maintenance division or you're charging markups on renovation, those properties are an additional revenue stream that you cannot reach out to all those owners and tell them. [00:46:05] Lior: Hey, Jason, like we're spending a lot of money on maintenance in the past couple of years. Let's think about, you know, reinvesting some of that cash flow and, you know, improving the property's condition, which is, you know, revenue for your company as well. So that what that, you know, asset management dashboard allows you to do is to see which properties are performing well, which properties are performing, you know, bad. [00:46:25] Lior: And for those that are performing well, you'll see things like, you know, which owners have a lot of equity trapped in their home? So that maybe when interest rates go down a little, you can reach out to them and say, Jason, like, look at this. Remember you said you want to build, you know, to grow your portfolio? [00:46:40] Lior: Interest rates have gone down right now and you have like $300,000 in equity. Let's step into that equity refinance, take the proceeds and buy another property in our area, which we have access to a lot of off market inventory here, which leads us to the grow package now. So that's the retain  [00:46:57] Jason: package that grow package. [00:46:58] Jason: I'll run through it quickly. I want all of my clients listening to this to be using Blanket like I want they all should be. This just is an absolute no brainer.  [00:47:08] Lior: Yeah. We definitely, by the way, it's not like I want to also give a shout out to all of our clients and all the folks that were with us from the start. [00:47:15] Lior: It's not like we are, you know, so smart and we had the solution for everything. This is a lot of hard work and sweat. By listening to all of our client's feedback and what they need the solutions to their like day-to-day problems and needs that they always experience and just never have the opportunity to really do it at scale. [00:47:33] Lior: Right? So, yeah. Back to the growth package. So that was the retained package, just as a summary. Two owner facing, you know, propositions, which is the investor dashboard and the branded owner communications, and two propositions for your team, which is the asset management dashboard and the AI retention manager.  [00:47:51] Lior: On the growth package, you also have two owner facing tools. One is the investment property marketplace, which is also white labeled with your logo. And this marketplace technically shows all your clients because it's closed only to your clients or anybody you invite to it. And we'll cover that in a second. But your clients who are in that marketplace see all the properties, all the off market properties that are for sale in your area. [00:48:16] Lior: So that way whenever they decide to buy another property, that will be a property that you're going to manage for them. So the marketplace. Acts as like this, you know, main tool for number one, capturing owners who want to sell. Remember what we started, we, you know, we want to capture the owners who are selling so we can at least, you know, get that commission or better get that commission and sell it to one of our other clients and retain the management of that unit. [00:48:41] Lior: But it also allows your clients to buy more properties. Now you're probably asking, you know, okay, where do those properties come from? So we source inventory on a national level from the largest wholesalers, turnkey providers, home builders for sale by owner feeds, anything that's off market, we are pretty much sourcing it across the country  [00:49:03] Jason: Is Blanket using investors that they can list their properties in this as well?  [00:49:09] Lior: So your clients, whenever they list their property, they will be at the top. They are what we call the exclusive properties category. So they are at the top. [00:49:17] Lior: We are pushing them always front face and center. They're the first ones for all your other clients to see, to increase the chances of them buying that from your clients and retaining the management of the unit. So all those properties that we have are all off market and. Yeah. Then this allows you not only to give it to your clients, but you can also invite anybody you want to it. [00:49:37] Lior: So maybe you have a list of leads that you bought in the past, you know, some cold leads or whatever. Or maybe you have friends and family that are interested in buying a property and working with you, or maybe you're going to like a BiggerPockets, you know, meetup or conference with investors or whatever. [00:49:51] Lior: They're always on the hunt for off market properties. So what you can do, you can invite them to the marketplace as a prospect. So like as a visitor, and once you invite them. And they log in, it appears as a prospect lead that you can then call them and say, Hey, Jason just saw you logged into our marketplace. [00:50:07] Lior: Hope that you liked it. By the way, if you have other properties in our area, I would love to send you some, you know, special friend, you know, discount for our property management services. And now you have a different conversation that is based on, you know, what your brand can offer them. So that's the marketplace. [00:50:24] Lior: And as you can see, the marketplace, technically what it does, it generates you leads, buyer leads, seller leads, prospect leads, et cetera. And what we provide is also sort of like a CRM feature that allows you just to keep track of all those leads, engage with them, or integrate with your existing CRM. [00:50:40] Lior: So folks might be using different systems we can integrate and push all those leads to your system. And lastly, the last feature that is also used by your team, by your BDM, or by yourself if you're starting out, is what we call our referral management system. So this system takes in all the agents in your area and pulls in information about them from the MLS and many other sources, and shows you, for every agent in your market, how many transactions they sold in the past two years, how many years in business, what's the average price of the properties they're selling, their contact details, their website, everything you need to actually start increasing or expanding your referral network that you have already in Blanket. [00:51:21] Lior: So what you do then. You could start reaching out to them, sending them emails from the Blanket system. And whenever they respond, you get on a call, you offer them, you know, to partner up and pay them referral fees for any client they're sending. And then you are giving them also a user in the system. And that's one of the interesting things. Today, agents are struggling, especially buyer's agents, which are normally, you know, the younger ones in every brokerage because the listing agents are normally the brokers and the most experienced ones. [00:51:48] Lior: So like buyers agents are having a hard time today with interest rates and with everything that's happening. So you can position yourself as their exclusive off market inventory partner, which they can leverage to be winning with their potential clients. So that way whenever you invite them as a partner, you're giving them access to off market inventory that they can't find anywhere else. [00:52:13] Lior: And that way whenever they bring on clients, they're sending them through the system and with a click of a button directly to you, you get those leads. They get paid through the system with that referral fee that you've set and agreed to with them, whether it's $500, 250, whatever. And the cool thing about it is that it has also automated updates to the agent every time one of the referrals inquired about a property they want to buy or to sell, assuming you promise them, you know, to return that lead back to them when it's selling. So that way you are making them happy. Those referrals are happy and you are able to really grow, you know, your referral network with everything within your ecosystem. [00:52:51] Lior: And be that center of the ecosystem, be that asset manager. Nice. So that's the goal package as well.  [00:52:57] Jason: That's super awesome. So cool. This Blanket sounds like an awesome tool. You've shown it to me. I think it's really a brilliant idea. I think every property manager should be using it. It's a no-brainer. [00:53:08] Jason: How do people get started with you? How do people get in touch?  [00:53:12] Lior: So you can either visit our website: Blankethomes.com and just schedule a quick, you know, 15 minute discovery call. You know, just listen to what we can offer so we wouldn't waste your time. And just understand if it's the right thing for you. [00:53:26] Lior: And then you can either just, you know, send me a LinkedIn message, send me a dm, pretty much on every social media platform. I'm not really responding very fast. And we could just get on a call. And I also invite anybody that wants you to just, you know, even if they're not interested in Blanket, right? [00:53:41] Lior: Like if you're thinking to yourself maybe it's too much for me. Maybe it's too expensive, I don't have the bandwidth right now, but you want to brainstorm about, you know, how to be more investor, you know, investment manager mindset as like guided property manager, how to be more of an asset manager. [00:53:56] Lior: This is my passion, this is what I've been doing my entire life. Like, if you want to just brainstorm, shoot me a message. Like I can talk about this for hours, so, you know, I'll be happy to help anybody that needs that. Even if you're not a Blanket client, again, you don't have to be a partner of ours to really just, you know, get inspired and, you know, learn from other people's mistakes. [00:54:14] Lior: And we've done quite a few.  [00:54:16] Jason: Awesome Lior, thanks for being a guest here on the DoorGrow Show podcast appreciate you hanging out with us. So, if you are watching this and you felt stuck or stagnant and want to take your property management business to the next level, reach out to us at DoorGrow, also join our free Facebook community. [00:54:33] Jason: It's just for property management business owners at doorgrowclub.com. And if you've found this even a little bit helpful, don't forget to subscribe and leave us a review. We'd really appreciate it. Until next time, remember, the slowest path to growth is to do it alone, so let's grow together. Bye everyone. 

Dirty and Driven
New Episode?....Finally...Would You Clone Yourself? #110

Dirty and Driven

Play Episode Listen Later May 22, 2025 56:18


Turn that ish up, the boys are back! We've been hit or miss lately, but we're here with some good ol jibber jabber - DONT FORGET TO RATE IT 5 STARS! ***** Leave a TIP, Follow us, connect: Just the TIP FOLLOW US: @Dirtyanddriven Want to implement a plan to GAIN.TRAIN.RETAIN.? Reach out to us on our website or email! NEW MERCH LINE: DIRTYANDDRIVEN.COM Email: Dirtyanddriven@gmail.com FREE STICKER: DM, EMAIL, or Connect through our website the word "Sticker" For a free sticker mailed to you anywhere in the world! Intro Song is "Double it Up", Check out "Fading Fast" the EP on ALL Streaming platforms or on youtube: ROCK OUT HERE DONT FORGET TO RATE IT 5 STARS! *****

Do Good To Lead Well with Craig Dowden
Thriving Under Pressure: Paula Davis on Resilience, Recognition, and Workplace Well-Being

Do Good To Lead Well with Craig Dowden

Play Episode Listen Later May 15, 2025 54:07


Paula Davis, a bestselling author and workplace stress expert, unveils the secrets to thriving in high-pressure environments. Her journey from the courtroom to applied positive psychology brings unique insights into fostering resilience and well-being at work. Paula's latest book, "Lead Well: Five Mindsets to Engage, Retain and Inspire Your Team," serves as a toolkit for leaders striving to combat stress and disengagement.We explore the delicate balance between workplace wellness and overall well-being, dissecting how leadership and team dynamics hold sway over employees' happiness, stress levels, and purpose. It's not just about offering yoga classes or healthy lunches; it's about cultivating an environment where growth and resilience can flourish.By challenging teams with opportunities for mastery, leaders can ignite a spark of ongoing learning and professional development. Paula shares practical strategies for fostering this growth, encouraging leaders to align personal and professional aspirations with team goals.Building intentional relationships takes the spotlight as we discuss methods to cultivate a sense of community within teams. From "Seinfeld meetings"—those unstructured, agenda-free gatherings—to shared meals that bring teams closer together, we emphasize the importance of trust and rapport. This episode is filled with actionable insights for leaders to inspire their teams and create a thriving workplace culture.What You'll Learn- Discover the innovative concept of "sticky recognition" andhow it can transform team motivation.- Understand the delicate balance between workplace wellness and overall well-being.- Learn how leaders can challenge teams for growth and resilience through focusing on mastery.- Explore methods to build intentional relationships and cultivate a sense of community within teams.- The importance of mental agility in today's AI-driven world.Podcast Timestamps(00:00) – An Introduction to the 5 Mindsets(08:31) – The Science and Practice of Employee Recognition(17:18) – Wellness Versus Well-Being? Where Organizations Can Miss the Mark(25:10) – Leadership Lessons from Seinfeld (28:58) – The ABCs of a Culture of Flourishing(33:08) – The Importance of Leadership Buy-In(48:26) – Managing Stress and Enhancing Mental AgilityKEYWORDSPositive Leadership, Workplace Stress, Resilience, Well-being, Team Dynamics, Burnout, Positive Psychology, Employee Recognition, Increasing Motivation, Team Engagement, Organizational Culture, EstablishingCommunity, Mental Agility, Human-Centered Skills, CEO Success

Cougar Sports with Ben Criddle (BYU)
5-14-25 - Hour 2 - Is Brian Santiago's first priority as Athletic Director to retain Kevin Young?

Cougar Sports with Ben Criddle (BYU)

Play Episode Listen Later May 14, 2025 51:25


Ben Criddle talks BYU sports every weekday from 2 to 6 pm.Today's Co-Hosts: Ben Criddle (@criddlebenjamin)Subscribe to the Cougar Sports with Ben Criddle podcast:Apple Podcasts: https://itunes.apple.com/us/podcast/cougar-sports-with-ben-criddle/id99676

Everyday AI Podcast – An AI and ChatGPT Podcast
EP 522: AI Strategies Driving Business Growth Today

Everyday AI Podcast – An AI and ChatGPT Podcast

Play Episode Listen Later May 9, 2025 32:31


Still experimenting with AI?Cool. While you tinker with prompts and pilot projects, real businesses are stacking wins—and actual revenue.They're not chasing shiny tools.They're building unfair advantages.They're automating what matters and scaling faster than their competition can.And no, it's not just Big Tech.It's manufacturers. Retailers. Healthcare companies. Real people solving real problems—with AI that works today.You've got two options: