Profit 911 Podcast

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Marketing, entrepreneurship, and all things small business.... this is the Profit 911 podcast. A podcast built specifically for true small business owners with an eye on growing their service based business. Our goal is to entertain but also inform on what works in the world of service business mark…

Justin Miller


    • Jan 11, 2023 LATEST EPISODE
    • infrequent NEW EPISODES
    • 26m AVG DURATION
    • 41 EPISODES


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    Latest episodes from Profit 911 Podcast

    Ep. 41 - Grow or Die

    Play Episode Listen Later Jan 11, 2023 28:05


    Justin, Kevin, and Zack discuss why businesses must continually innovate to survive. Why "riding out success" is a recipe for disaster.

    Ep. 40 - Special Guest Zack Wenthe

    Play Episode Listen Later Jan 4, 2023 40:36


    Our guest expert and friend Zack Wenthe discusses content strategy, storytelling, and the psychology of small business marketing. 

    Ep. 39 - 2022 Year in Review

    Play Episode Listen Later Dec 28, 2022 33:34


    Our hosts discuss the business climate of 2022, opportunities, and trends coming in 2023. 

    Ep. 38 - AI, Chat GPT, and Humanizing Marketing

    Play Episode Listen Later Dec 23, 2022 23:34


    We discuss uses of Chat GPT, Artificial Intelligence, and it's role in marketing right now for small businesses.

    Ep. 37- The Eternal Optimism of the Entrepreneur

    Play Episode Listen Later Aug 22, 2022 23:49


    The chance of succeeding at owning, running, and profiting at your own business is intriguing.  Fantasizing about watching your entrepreneurial idea blossom into the foundation that fully supports you can be exhilarating. But is it all that it's cracked up to be? Long hours, being the boss, and having to skip your own paycheck to pay employees is often the reality. Listen now to explore the behind-the-scenes world that is the common thread in the psyche of most aspiring (and established) small business owners.

    Ep. 36 - Back to School: How to Profit from Conferences

    Play Episode Listen Later Aug 15, 2022 20:19


    You all know the feeling…You go to a giant conference where the presenter shows you the next big, shiny thing that will change your business. You feel double-shot expresso type energy and want to catch the next flight back home to get this stuff into play.  Fast forward to a week later…You are back to the daily grind, and the conference "buzz" has faded into a distant memory. The dilemma: How do you implement the new ideas without sacrificing the tactics and strategies that got you to where are at today? In this episode, you will discover how to turn a conference expense into an investment in the future of your business.

    Ep. 35 - Scaling Personalization & Client Gifting Strategy

    Play Episode Listen Later Jul 27, 2022 34:02


    We all know that personal follow-up, handwritten notes, and one to one communication is the most effective and influential communication but what can you do when there just isn't time? Then, how and why to send client gifts to grow your business. We share EXACTLY what we do at Profit 911 for our clients. 

    Ep. 34 - Let's Get Analytical & Invisible Visitors Revealed

    Play Episode Listen Later Jul 21, 2022 28:15


    What are the real meaningful numbers you need to know to manage your marketing results? How do you get them? Then after the break we give you a ninja trick to reveal contact information for anonymous visitors to your website with new technology. 

    Ep. 33 - The Realities of Remote Employees

    Play Episode Listen Later Jul 15, 2022 22:44


    For better or worse, the physical work environment has changed the past couple years and will continue to do so. In this episode we unravel the pros and cons to in-office vs remote employees. 

    Ep 32 How To Fire a Client and Dealing With Inflation

    Play Episode Listen Later Apr 9, 2022 30:01


    Ep. 31 - How to Profit from Halloween and Holiday Promos

    Play Episode Listen Later Oct 29, 2021 28:54


    The Halloween Episode! We talk all things about running successful holiday promos... regardless of what industry you are in! Join us for this deep dive into the psychology of why holiday promos work and how to run one on just about any day of the year.

    Ep. 30 - State of Live Events

    Play Episode Listen Later Oct 18, 2021 29:18


    Conferences, expos, tradeshows, and more... What's the current status? What about hybrid events? Are they here to stay? After a coupe months on the road, Justin shared his experiences from around the country.

    Ep. 29 - Illogical Marketing Masterpieces and Other Ramblings

    Play Episode Listen Later Sep 16, 2021 30:49


    Unique marketing pieces that are counterintuitive. Also, if you wanna here what it sounds like when we go off script then you will be highly amused by the second half of this episode as we do a creative brainstorm on a marketing piece. Enjoy!

    Ep. 28 - Wages, Compensation, and Employee Retention Strategies

    Play Episode Listen Later Sep 2, 2021 32:19


    Let's face it. we are in the middle of one of the craziest employment markets ever. Profit 911 is growing and seemingly constantly hiring as are many businesses in all industries. Justin and Kevin discuss strategies and philosophies on how to expand and grow amidst the chaotic outside environment.

    Ep. 27 Growing Your Company Through People

    Play Episode Listen Later Jul 21, 2021 31:20


    Let's face it, without employees your business can only grow so big. Justin breaks down how to grow your business through others and the unique employment challenges faced in the "post-covid" job marketing. Includes a detailed discussion on how to use DISC personality tests in your business.

    EP. 26 Podcasting for Profit in Your Business

    Play Episode Listen Later Jul 14, 2021 39:10


    Justin & Kevin break down why and how almost any business can profit from hosting a podcast (even if you don't think you have anything worth sharing). 

    EP. 25 Operation Varsity Blues

    Play Episode Listen Later Apr 14, 2021 21:54


    Welcome back to the Profit 911 Podcast. On this episode we discuss the Netflix original documentary, Operation Varsity Blues, a documentary that reveals how some rich and famous families use their wealth to gain an advantage when it comes to college admissions, especially schools of high status.

    EP. 24 Open for Business

    Play Episode Listen Later Apr 7, 2021 0:30


    Welcome back to the Profit 911 Podcast! On this episode, we share stories from the road and offer lessons you can apply to your business.

    EP. 23 Edge of Glory

    Play Episode Listen Later Mar 10, 2021 13:43


    Have you ever been so close to doing something, but for whatever reason, you just cannot seem to be able to take that next step or next leap? We discuss the importance of being able to take the next leap to becoming a successful business.  

    EP. 22 Effective Client Newsletter

    Play Episode Listen Later Mar 3, 2021 22:46


    EXTRA, EXTRA, READ ALL ABOUT IT! On today's episode, we share our best tactics to best utilize client newsletter and how to effectively use newsletters to keep clients engaged, entertained, and informed.

    EP. 21 Hiring Hijinks - More Craziness

    Play Episode Listen Later Feb 24, 2021 18:13


    Today, we  discuss how to get the people you need to grow and expand your business while weeding out solid potential hires from future loose cannons. 

    EP. 20 7 Ways to Implement Marketing 7 Times Faster

    Play Episode Listen Later Feb 17, 2021 24:06


    In this episode, we discuss marketing implementation and how to implement marketing faster, 7 times faster.

    EP.19 Creative & Engaging Direct Mail Tips

    Play Episode Listen Later Feb 10, 2021 28:16


    In this episode, we discuss the importance of direct mail in service-based business. 

    Ep. 18 Good Riddance 2020 - New Opportunities Abound

    Play Episode Listen Later Feb 3, 2021 29:08


    As 2020 walks out the door and we begin to welcome 2021, we talk about how today's economics impacts small businesses. 

    Ep. 17 Is a casual workplace destroying your company?

    Play Episode Listen Later Mar 25, 2020 21:46


    A recent poll suggests that employees really do NOT want a casual workplace. Join us on this episode as we discuss the implications of your workplace policies on your staff and business. 

    Ep. 16 Small Business P.R. with Melanie Rembrandt

    Play Episode Listen Later Mar 18, 2020 25:57


    Melanie Rembrandt joins us on this episode where we talk about public relations for small businesses. How can you make the media work for you? What you need to do different than the big guys? How to get started if nobody has even heard about you in local and national media. You don't want to miss this awesome interview. For more info on Melanie's company, visit https://rembrandtwrites.com/

    Ep. 15 Business Lessons from the Air Force

    Play Episode Listen Later Mar 11, 2020 24:41


    In this episode, Justin and Kevin interview Al Leiby. Mr Leiby is former US Air Force and currently project manager at Profit 911 Consulting. We will discuss how the principles used by the Air Force to keep fighter jets running can help make your business a dominant force in small business as well. 

    Ep. 14 Justin enrolls in Harvard

    Play Episode Listen Later Mar 4, 2020 30:01


    Is formal education valuable to entrepreneurs? Does an ivy league prestige school matter? To find out company president Justin Miller recently enrolled in an entrepreneurship course at Harvard Business School Online. Listen to his thoughts, insights, and opinions on if this is a valuable investment or waste of time and money.

    Ep. 13 How to Reduce Sales Friction

    Play Episode Listen Later Feb 25, 2020 28:08


    In this episode we talk about making it easy for people to say yes to your services by reducing sales friction. How is Amazon so successful at this and how can you apply it in your own service based business. 

    Ep. 12 - Hurry up and wait!

    Play Episode Listen Later Jan 10, 2020 25:32


    In this episode we talk about efficiency, process improvement and how to increase speed. "Money loves speed!"

    Ep. 11 - What to do when crazy enters your company

    Play Episode Listen Later Jan 3, 2020 25:49


    Tales of employee drama from the dark-side. A humorous look on employment gone wrong, crazy employee behavior, and stories of staff that missed the mark. Don't miss this humorous episode about a serious topic.

    Ep. 10 - Can It Be Outsourced? w/guest Bryan Durkin

    Play Episode Listen Later Dec 27, 2019 31:40


    We explore all about domestic and international outsourcing for small businesses. What can be outsourced, how to find the right people/company to hire, and some of the pitfalls to avoid. Special guest and VA expert Bryan Durkin joins us on this episode.

    Ep. 9 - How Random Acts of Marketing Are Killing Your Business

    Play Episode Listen Later Dec 18, 2019 26:59


    Do you feel caught in the hampster wheel of marketing to get clients, then getting too busy serving current clients to go find the next one? We discuss this all too common problem and how to fix it in this episode.

    Ep. 8 - Is Your Tech Staff Holding You Hostage

    Play Episode Listen Later Dec 9, 2019 23:06


    We discuss how to evaluate team member value when you don't have the deep technical skills to judge their work fully. How to know what's good, what's bad, and what to do if you suspect you may be being sabotaged or held hostage to keep a poor performing technical employee.

    Ep. 7 - Amazon sent you what???

    Play Episode Listen Later Nov 29, 2019 21:29


    Amazon sent me something really strange this year. I didn't request it. We didn't pay for it. I didn't even know that they had this item to start with, but there is a lot we can learn from this strange encounter with Amazon...

    Ep. 6 - Is Email Marketing Dead

    Play Episode Listen Later Nov 23, 2019 29:23


    Every day we get bombarded with email. We know that most email isn't even opened. As a small business owner, is email worth bothering with? What is a good open rate? How to avoid the spam box. Plenty of nuggets in this one. Enjoy!

    Ep. 5 - In Memoriam "Happy Joe" Whitty

    Play Episode Listen Later Nov 14, 2019 46:59


    For this episode, I am sharing an interview I did several years ago with Joe Whitty, founder of Happy Joe's Pizza & Ice Cream and a very successful business owner. Mr Whitty died on Oct 29, 2019 at the age of 82. Joe was an amazing businessman with an even larger heart. He is well known for not only his pizza franchise but for his generosity. I am honored to have had the opportunity to conduct this interview. You can learn more about Happy Joe's at https://www.happyjoes.com/about/

    Ep. 4 - How Much Follow-Up Is Too Much?

    Play Episode Listen Later Nov 8, 2019 28:08


    In this episode we talk about how to deal with long sales cycles and how to close more sales without spending more on advertising. Subscribe and give us 5 stars!

    Ep. 3 - The Myth of the High End Client

    Play Episode Listen Later Oct 30, 2019 26:56


    In this episode we talk about high end clients and high ticket offers.  What's all the hype about? How are buying decisions made? What prevents you from getting these sales? Subscribe and give us 5 stars!

    Ep. 2 - Is Black Friday Still a Thing?

    Play Episode Listen Later Oct 23, 2019 26:04


    We have been responsible for hundreds of thousands of dollars of sales over the years on Black Friday in service businesses that are not usually subject to discount or "retail" type promotions. In this episode we discuss how to make Black Friday continue (or start) to be profitable for your service business. 

    Ep 1 - The Inaugural Show and Social Media Lockout

    Play Episode Listen Later Oct 16, 2019 25:36


    In this episode we intro the show and discuss all things social media including how Justin lost access to his facebook account with no warning. 

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