Podcast appearances and mentions of ann rhoades

There are two ways to build company culture:   The first is intentional and proactive. The second is by winging it with the hopes that nothing goes wrong, which never happens.   Culture is more than a set of words that hang on the wall. It is a collection of behaviors that permeate so deeply that people do them automatically, even when no one is looking. Hiring those desired behaviors is the key to installing a culture of excellence.   Instead of forcing a set of values on people, think deeply about the values the organization wants to drive and then hire the people who fit them.   Why are company cultures that are built this way more likely to succeed and have engaged employees? How can organizations get this right?   In this episode, I'm joined by Ann Rhoades who has been instrumental in building cultures at Southwest Airlines, JetBlue, and Double Tree Hotels. She shares why culture matters, how to build it correctly, and what leaders need to be mindful of.   Hire for the right behaviors because 90% of the time, those people will behave that way consistently. -Ann Rhoades   Three Things You'll Learn In This Episode    -Focus on behavior Do organizations skip some important foundational steps in creating their culture?   -The power of intentional culture How can employees become recruiters and gatekeepers of our culture?   -When culture goes wrong How did a certain embattled aircraft manufacturer go from a quality-focused culture to looking over its shoulder wondering where and when the next shoe drops?  

Welcome to Episode #38 of the Going for Greatness Show!   Brace yourselves, as we've got the extraordinary Ann Rhoades, the Executive Founding member behind JetBlue Airlines, here to spill the secrets of why their customer experience is unparalleled.  JetBlue's hiring game isn't your run-of-the-mill talent hunt—it's a treasure hunt for values. Get ready to dive into the unconventional playbook that takes you beyond the ordinary skills checklist and into the thrilling realm where competencies and values collide.  This episode is your express pass to decode the JetBlue magic in just eleven minutes. Fasten your seatbelts, folks, because we're gearing up for a turbocharged JetBlue journey that will take your understanding of success to new heights!#JetBlueJourney #BeyondResume #HireForCharacter #LeadershipInnovation #JetBlueInsights #ValuesDrivenSuccess #JetBlueSuccess #ValuesBasedHiring #UnconventionalPlaybook #JetBlueCulture #PeopleFirst #BlueValues #InnovativeHiringhttps://www.podpage.com/going-for-greatness-show/https://findinginspiration.substack.com/https://linktr.ee/goingforgreatnesspodcast#grit #podcast #inspire #resilency #challenge #entreprenuer #lifeskill

Welcome to Episode #38 of the Going for Greatness Show!   Brace yourselves, as we've got the extraordinary Ann Rhoades, the Executive Founding member behind JetBlue Airlines, here to spill the secrets of why their customer experience is unparalleled.  JetBlue's hiring game isn't your run-of-the-mill talent hunt—it's a treasure hunt for values. Get ready to dive into the unconventional playbook that takes you beyond the ordinary skills checklist and into the thrilling realm where competencies and values collide.  This episode is your express pass to decode the JetBlue magic in just eleven minutes. Fasten your seatbelts, folks, because we're gearing up for a turbocharged JetBlue journey that will take your understanding of success to new heights!#JetBlueJourney #BeyondResume #HireForCharacter #LeadershipInnovation #JetBlueInsights #ValuesDrivenSuccess #JetBlueSuccess #ValuesBasedHiring #UnconventionalPlaybook #JetBlueCulture #PeopleFirst #BlueValues #InnovativeHiringhttps://www.podpage.com/going-for-greatness-show/https://findinginspiration.substack.com/https://linktr.ee/goingforgreatnesspodcast#grit #podcast #inspire #resilency #challenge #entreprenuer #lifeskill

Ann Rhoades can pick a true servant leader from 40 paces. Ann has been part of teams who built award-winning cultures at both Southwest and JetBlue airlines. When she first met Herb Kelleher in a Board meeting, he kept insisting she not stand up… I love her reveal on why. Ann shares the importance of being a strong values-based leader, how critical understanding financials is, and the essential need to be a courageous HR leader who takes a stand on important issues and is a partner that others listen to. We discuss her view on the trend of senior professional females leaving the workplace, her advice to ask for what we need and stories of CEOs who are measured on how they get results, not just on the results. Don't miss this conversation with a wonderful human being. Ann's brilliant quote, "never be afraid to say what we believe", is especially important in today's challenging times and she shares how she has lived that ethos. ----------------------- FREE LIVE WEBINAR Finance | Move to Mastery Thursday 2 November at 1pm AEDT Register Here ----------------------- Craving inspiration? I send an email each Sunday about leadership reflection, tops tips to build an intentional & sustainable life and other things that have captured my attention and are too good not to share! Sign up here: https://www.bravefeminineleadership.com/leadershipinspiration Loving the podcast? Leave us a short review. It takes less than 60 seconds & will inspire like-minded leaders to join the conversation Ready to take immediate action to manage your energy? Grab my new Activity eBook: 5 Simple Yet Powerful Techniques You Can Use to Elevate Your Energy & Performance - Even If You Don't Know Where To Start. Get access instantly here: https://www.bravefeminineleadership.com/ebook Are we friends? Join us here: Instagram LinkedIn

Ann Rhoades has made her career at values-led organizations. She served as Chief People Officer at Southwest Airlines, then as Co-founder of JetBlue, and now PRES of People Ink. Through all of this work, she has pioneered the shift in our modern perception of the role of Human Resources in a company, and the importance of people to any organization.  In this Tugboat Institute® talk, Ann shares her clear thinking about how great, values-led organizations function, the ways in which they put People First, and why this work is so central to their success. Listen and be inspired to take care of your teams and stay committed to your values throughout your company.

In this week's episode, Dan is joined by Nathan Zilka and Ann Rhoades to discuss the Cascadian Midsummer Festival and divulge all the awesome details about it!-----------------------------------------------Follow Nathan and Ann on instagram:@zilka_forgeworks and @_theredwitch_Follow the Podcast on Instagram:@nordicmythologypodcastIf you like what we do, and would like to be in the audience for live streams of new episodes to ask questions please consider supporting us on Patreon:https://www.patreon.com/NordicMythologypodcastCheck out Dan's company, Horns of Odin, and the wide range of handmade items inspired by Nordic Mythology and the Viking Age. Visit:https://www.hornsofodin.comSupport the show

Ann Rhoades is a dynamic and visionary Human Resources Executive with over 25 years experience in a variety of service-based industries. She held the position of vice president of the People Department for Southwest Airlines and executive vice president of Team Services for Promus Hotel Corporation and most recently, the executive vice president of People for JetBlue Airways where she currently remains as a Board Member as well as President of People Ink, her Human Resources consulting company.

Ann Rhoades is a dynamic and visionary Human Resources Executive with over 25 years experience in a variety of service-based industries. She held the position of vice president of the People Department for Southwest Airlines and executive vice president of Team Services for Promus Hotel Corporation and most recently, the executive vice president of People for JetBlue Airways where she currently remains as a Board Member as well as President of People Ink, her Human Resources consulting company.

We are so excited to welcome Ann Rhoades, author of the book Built on Values, to the podcast today.  Ann is a dynamic and visionary Corporate Executive with over 25 years experience in a variety of service-based industries and is President of People Ink, her consulting company that helps organizations create unique workplace cultures based on values and performance.    Ann says, “Today's leadership is all about values and behaviors - and you better be the best model of what you expect.”   We have an in-depth discussion about defining the core values that you want to represent your brand and doing it with your team. And then taking it a step further by defining the behaviors you will see exhibited to go along with those values.   Ann shares her systematic approach to creating high-performing culture that people want to be a part of, which includes 5 main points. Tune in to hear what they are.   You'll also find out what it means to become the employer of choice and what you should do to keep the right players, once you have them on your team.    Ann emphasizes that simple things matter. Be sure that you are recognizing and rewarding ideas, communicating your goals to your team, bringing fun into the workplace, and holding your team accountable to living by the core values, as they represent your brand.   This episode is not to be missed. Tune in now!   Connect with Ann Rhoades: Contact Ann            People Ink Website            Ann's Book, Built On Values           Tune in to hear the answer to this week's listener question: Dear Brian & Carol, I am looking at opening a second location but real estate is so expensive right now, is leasing a smart idea I have always heard you talk about owning real estate?   Don't Forget to Register for our Free Webinar: Teacher Hiring and Retention is the number one stressor for owners and directors right now. That's why this month we are hosting a free webinar on Child Care Hiring, Retention, and Culture Secrets. Join us on May 18th, 2022 at 1 pm Eastern. Click Here to Register Today.   Connect with us:Child Care Millionaire Website           Submit a Podcast Question Here          Like us on Facebook          Join our Owners Only Private Mastermind Group on Facebook  Join our Child Care Mindset Facebook Group Follow Us on Instagram          https://www.instagram.com/accounts/login/?next=/brian_and_carol_duprey/ Connect with us on LinkedIn          https://www.linkedin.com/in/brian-duprey-b0a861173/   Subscribe to our YouTube Channel          https://www.youtube.com/channel/UC9s43_MPDt5S_xuBcscOp3Q Buy our Books          https://childcaremillionaire.com/books/ Check out our Free Resources          https://childcaremillionaire.com/resources/

This episode we are joined by Leann and Jake Chamberlain, husband and wife team that run Brighton Montessori in Brighton, Michigan. Leann was the recent winner of the Child Care Rockstar contest, and her vulnerable and authentic approach won the hearts of everyone there. They talk about what it felt like to get out of their comfort zone to enter the contest, the ways they continue to grow their enrollment and connect with the community, the unique challenges of working at a Montessori, and what’s next for the dynamic duo.   Key Takeaways: [3:21] Leann and Jake have three children, all of whom were surprised with a trip to Disney after she won the Child Care Rockstar contest! [4:42] Brighton Montessori is in its third year currently, and the capacity is 100 students. [9:21] Fun fact! Leann was a competitive figure skater that even traveled for the sport, and Jake is one of those brave people that take cold showers. [11:02] Leann and Jake entered the Child Care Rockstar contest just with the intention to get out of their comfort zones and try something new. They ended up winning, connecting with a great tribe of people and learning a ton of new information to bring back to their school. [12:49] Next year, the Rockstar contest is going to be a “Margarita and Flip Flops” themed party in Orlando with a $5,000 cash prize. [20:05] Leeann and Jake built a program around the community they were in, and discuss their challenges of retention when they opened in Sept. 2016. They knew they needed help with tripling their enrollment for the first year, and that is when Leann found Kris and the Summit. They took the Amtrak train to the Summit and found a tribe and a whole new set of resources. They pooled together everything they learned, and discussed core values with the teachers, got CRM and implemented email marketing, more follow up, and better tours. [30:26] LeAnn’s “why” is to bring out the best in people. When she approaches anyone, it’s aligned with the core values of integrity, honesty, commitment, passion, and partnership. [32:28] People tend to have pre-existing ideas of what a Montessori school is, but Leann and Jake take the time to fully explain and educate families the level of quality and the unique differences that make them stand out. [37:52] Their mindset shifts were persistence, patience, and more faith in abundance. [42:51] Goal-setting is a huge part of success. Leann writes out Post-It Notes and immediately adds a new goal as soon as they hit one. [47:28] A rockstar to Leann is someone that knows their “why” and executes it with empathy, perseverance, and love. To Jake, it’s someone that takes action on their goals with courage.   Mentioned in This Episode: Kris Murray Child Care Marketing Solutions Child Care Success Academy Child Care Success Summit Brighton Montessori Tony Robbins Cold Plunge The Slight Edge: Turning Simple Disciplines into Massive Success and Happiness, by Jeff Olson and John David Mann Rachel Hollis Built on Values: Creating an Enviable Culture that Outperforms the Competition, by Ann Rhoades with Nancy Shepherdson Rising Strong: How the Ability to Reset Transforms the Way We Live, Love, Parent, and Lead, by Brené Brown Doing Today Podcast  

Ann Roads joins the show to discuss her extremely important and successful careers at Southwest Airlines and JetBlue, and shares more about the extraordinary service she and her team at People Ink provide for leaders looking to shape and define their culture. A highly sought-after speaker and author behind the book Built on Values, she provides inspiration and strategic direction for many companies around the world. Ann talks about why core values are integral to the success of the culture, how we define and determine a great culture, interviewing tips for hiring players aligned with the company value systems, and the qualities of good leadership.   Key Takeaways: [2:48] Ann speaks about the development of her interest in working with people and leadership. She noticed the consistencies around organizations that were successful in creating a productive and accountable culture and sought to help others create and execute sustainable well-defined core values. [6:48] Ann lives in Albuquerque, New Mexico and loves being in the mountain air. She loves to travel herself and is extremely excited to announce a new model to bring the cost of travel back to basics with values from the onset. [11:36] We can determine if our culture is working by talking openly with our existing employees, looking at the data, turnover, and customer satisfaction. [14:34] When building a culture from scratch, it’s imperative to get the right people in the room. We define the behaviors, and look at how the A players behave as a model for all to emulate. [18:40] Values and language that a company chooses to align with may change over time due to growth and global expansion. [20:55] Ann’s advice for interviewing is to ask more about past behaviors as they relate to values than about why someone wants to work for your particular company. [27:53] If you are the CEO and leader, you have to be visible and engaged. [31:08] One of Ann’s future goals is to learn more languages and immerse herself in other cultures. [32:08] Ann defines a leadership rockstar as someone that leads by example and is very confident but not arrogant. [33:52] Ann wrote her book Built on Values as a prescriptive to help people understand the science and methodology of building a culture. This is a great resource for smaller companies who also may not be able to afford someone to come in and has practical action items that make a measured difference. [39:52] Core value shout outs are great for highlighting employees that live and breathe a particular value.   Mentioned in This Episode: Kris Murray Child Care Marketing Solutions Child Care Success Academy Child Care Success Summit Built on Values: Creating an Enviable Culture that Outperforms the Competition, by Ann Rhoades and Nancy Shepherdson Ann Rhoades Peopleink 21 Lessons for the 21st Century, by Yuval Noah Harari Beating the Midas Curse, by Perry L. Cochell and Rodney C. Zeeb

Curious to know what drives a successful airline company? Today Ann Rhoades talks with Dr. Bhrett McCabe about JetBlue. It's an airline Ann started years ago. It's purpose? Bring humanity back to air travel.  Ann talks about the beginning, and then where the company is now with over 21,000 employees.  This podcast is enlightening from a standpoint of starting a new business, and then how to make that business successful. We hope you enjoy this episode of "Exploring The MindSide". To find out more about Ann Rhoades you can visit: www.peopleink.com To find out more about The MindSide: Sports and Performance Psychology please visit: www.themindside.com          

This episode features a conversation with Ann Rhoades, an experienced Human Resources expert.  Ann is known for creating corporate cultures based on values, customer service excellence, and employee engagement. Prior to founding People Ink, Ann served as the Chief People Officer of Southwest Airlines, Promus Hotel Company (Doubletree Hotel, Homewood Suites, Embassy Suites, and Hampton Inn brands), and JetBlue Airways. In this episode Ann talks about co-founding JetBlue Airways, leadership lessons learned at Southwest Airlines, and why great organizations live values instead of just putting words on the wall. Listen to more episodes from the Built On Purpose podcast at http://yscouts.com/podcast/

On the Season 1 finale of Pulse Talks, Ann Rhoades talks with host Shawn LaVana about the connection between company culture and attracting and retaining top talent. Be sure to check back soon for Season 2, with new host Matt Brown.