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In this episode: Amanda sits down with Casey Townsend and Jennifer Smith to talk about what it's like being second-generation homeschoolers—the unique challenges, blessings, and how their own homeschool experiences shape how they teach today.
KY Family Forum - Sat, 9/27, 10-4, Embassy Suites, Lexington, KY (kentuckyfamily.org). Co-host, David Walls, and I discuss Save Women's Sport Supreme Ct cases; also, "conversion therapy/Christian counseling" ban case in CO! Share. Make it a great day in the Love & Lordship of Christ (Mark 12:29-31)!
More on Charlie Kirk's death, celebration of life service and praying for true Revival! KY Family Forum (Sat, 9/27, Embassy Suites, Lexington, KY - kentuckyfamily.org); Tee Off for Life and Proudly Pro-Life Grand Reception (Mon, 10/6, Shelbyville Country Club, Shelbyville, KY - admin@kyrighttolife.org for more info). Share. Make it a great day in the Love & Lordship of Christ (Mark 12:29-31)!
Greg and Dan talk to Abby Brighton, Development Director at Ronald McDonald House Charities of Central Illinois, about the House’s mission of providing comfort, care, and support to families with seriously ill children. She shares who helps fundraise to keep the program thriving and highlights their upcoming Red Shoe Gala on Friday, October 3rd at Embassy Suites from 5:30-10:00 PM. The evening will feature live music, culinary delights, and casino fun, all while making a powerful impact on families in our community. Tickets are $150 and available at www.RMHC/centralillinois.com.See omnystudio.com/listener for privacy information.
Greg and Dan talk to Pastor Randy of the Teen Challenge Greater Midwest Organization about their mission to provide hope, healing, and life transformation for those struggling with addiction. He shares their vision of expanding services to women and children, emphasizing their passion for helping everyone build a brighter future and become role models within the community. Pastor Randy also highlights their upcoming event, “Celebrating 25 Years of Miracles,” happening Tuesday, October 7th at Embassy Suites. The evening will honor the success and legacy of Teen Challenge with family testimonies, alumni, graduates, and much more. Tickets are $60 and available at www.atcgm.org, but don’t wait! The reservation deadline is October 2nd!See omnystudio.com/listener for privacy information.
KY Family Forum - Sept 27, 10a-4p, Embassy Suites, Lexington, KY; Continued Holy Spirit (and enemy) fallout from Charlie Kirk's assassination - prayers for the Kirk Family and for the shooter and his family (Robinsons); SB2 still in effect. Share. Make it a great day in the Love & Lordship of Christ (Mark 12:29-31)!
Two-time Emmy and Three-time NAACP Image Award-winning, television Executive Producer Rushion McDonald interviewed Dr. Isaiah Tatum. A 24-year-old entrepreneur, touring artist, and hotel owner:
Two-time Emmy and Three-time NAACP Image Award-winning, television Executive Producer Rushion McDonald interviewed Dr. Isaiah Tatum. A 24-year-old entrepreneur, touring artist, and hotel owner:
Two-time Emmy and Three-time NAACP Image Award-winning, television Executive Producer Rushion McDonald interviewed Dr. Isaiah Tatum. A 24-year-old entrepreneur, touring artist, and hotel owner:
Episode #175: NFA Expo, Night 3 (Part 2) Hosts: Johnny Starr and Ron the Banker Special Guests: Steve Kozar & Paul Catucci, Pyro Junkie This episode of the Fireworks Brigade - A Pyro Podcast was recorded during the National Fireworks annual Expo in Rogers, Arkansas. This episode took place from the lounge of the Embassy Suites after a day of trade show and an evening of demos. There's a lot of pyro discussion, discourse andpredictions taking place during this episode. Let's Talk Pyro CONTACT US Follow Us! youtube.com/fireworksbrigadetwitter.com/pyropodcastspotify.com/fireworksbrigade Visit Starr Fireworks In search of the largest selection of fireworks in North Dakota? Visit our store online or in person, year round. CHECK US OUT
Episode #174: NFA Expo, Night 3 (Part 1) Hosts: Johnny Starr and Ron the Banker Special Guests: Keith Chua, JinLing & Chuck Decker, Uncle Sam This episode of the Fireworks Brigade - A Pyro Podcast was recorded during the National Fireworks Annual Expo. This year's event took place in Rogers, Arkansas and this episode was recorded from the lounge of the Embassy Suites after a long day of attending the trade show and an evening of incredible fireworks demos. There's a lot of pyro discussion, discourse and 2026 predictions that take place during this episode. Special thanks to Keith and Chuck for joining us for the chat. Let's Talk Pyro CONTACT US Follow Us! youtube.com/fireworksbrigadetwitter.com/pyropodcastspotify.com/fireworksbrigade Visit Starr Fireworks In search of the largest selection of fireworks in North Dakota? Visit our store online or in person, year round. CHECK US OUT
Remembering Christian conservative influencer, Charlie Kirk, with co-host, David Walls; LifeWise Academy and Warren County, KY schools. KY Family Forum, Sept 27, Embassy Suites, Lexington, KY (kentuckyfamily.org). Share! Make it a great day in the Love & Lordship of Christ (Mark 12:29-31)!
Co-host, David Walls, and I pay tribute to one of the greatest marriage/family leaders in the last century, Dr. James Dobson, Founder, Focus on the Family; LifeWise Academy; KY Family Forum (Sept 27 at Embassy Suites, Lexington - kentuckyfamily.org). Share. Make it a great day in the Love & Lordship of Christ (Mark 12:29-31)!
Ricky updates Chad and the listeners on his next collecting adventure, the team is joined by Alex Jones to discuss the Classic Card Show, and say his name and he'll appear. Classic Card Show: http://theclassiccardshow.com Saturday August 16th, Embassy Suites by Hilton, South Jordan Salt Lake City 10:00 AM - 6:00 PM
Free speech suppression in NY and on social media; New laws affecting our schools; Upcoming KY Family Forum, 9/27, Embassy Suites, Lexington, KY (www.kentuckyfamily.org for info and to register)! Share. Make it a great day and weekend in the Love & Lordship of Christ (Mark 12:29-31)!
Greg and Dan speak with Chris Setti, of the Greater Peoria Economic Development Council, and Denise Moore, Executive Director of the Minority Business Development Center (MBDC), about the important work being done to empower aspiring entrepreneurs across the region. Denise shares the mission of the MBDC, which serves individuals ages 18 to 65 who are looking to start or grow their own businesses. The organization provides essential education and resources to help individuals run their businesses effectively and sustainably. Moore emphasizes the importance of a strong entrepreneurial mindset and encourages people to realize that “your business is in your pocket”, highlighting the power of mobile technology and resourcefulness in today’s economy. The conversation also spotlights MBDC’s upcoming GALA event on August 9th at Embassy Suites in East Peoria, which will feature multiple vendors and is designed to strengthen and celebrate the local business community. In addition to networking opportunities, the event will include free educational sessions focused on three key topics: access to business funding, solar energy opportunities, and credit building/repair. For more information, visit mbdcillinois.org.See omnystudio.com/listener for privacy information.
In this episode, we are excited to introduce Mr. Tyler Castro, Engineering Coordinator with Embassy Suites AND a graduate of Kapiʻolani CC's Hospitality and Tourism Program. This Farrington High School graduate has been doing amazing things in the hospitality industry. Learn about how seizing opportunities has taken him to new heights and continuous learning opportunities. He demonstrated his grit and determination through many of his accomplishments such as the 2024 Leader of the Year Award with Embassy Suites to his 2025 Na Poʻe Paʻahana Engineering and Maintenance Person of the Year. We were so fortunate to learn from this wonderful individual. Enjoy and share widely!Original music by Joe Yoshida
Greg and Dan sit down with Peggy Jacques, a passionate and visionary advocate for older adults in the Peoria community. Peggy is the founder and driving force behind the Graceland Center, a nonprofit organization with a heartfelt mission: to enrich the lives of seniors through connection, wellness, and lifelong learning. While the Graceland Center does not yet have a permanent physical location, Peggy has been actively leading its charge for over five years—offering programs, building awareness, and cultivating a strong sense of community for older adults. The Graceland Center is not a residential facility, but rather a vibrant hub designed to keep seniors active, mentally engaged, and socially connected. Its goal is to create a welcoming space where older adults can truly thrive—staying sharp, healthy, and joyful as they continue to lead fulfilling lives. Currently, Graceland’s weekly in-person programs take place every Tuesday and Thursday from 10 AM to 1 PM at the Life Together Center. These sessions include enriching activities focused on mental stimulation, wellness, and social engagement—plus a nutritious lunch to enjoy with friends. Looking ahead, the community is invited to a special Gala Celebration on July 12th from 5–9 PM at the Embassy Suites. This signature event honors the past, present, and future of the Graceland Center’s mission, and aims to foster deeper connections, continued education, and innovative growth for senior-focused initiatives in Peoria.See omnystudio.com/listener for privacy information.
Doug C. Brown is the CEO of CEO Sales Strategies and a Sales Revenue and Profit Growth Expert.He has led client award-winning and high-performance teams as well as pioneered profitable development programs for companies. He has advised companies such as Intuit, CBS Television, Procter & Gamble, Enterprise Rent-A-Car, Nationwide, Embassy Suites, Inc. 500 to 5000 companies, and thousands of other businesses and entrepreneurs.As an independent division head, Doug created, trained, and presented high-impact, results-oriented web seminars for prospects of Tony Robbins and Chet Holmes. Doug increased their division sales by 864% and close rate by 62% in just six months.Today, he helps companies and individuals increase their sales by incorporating sales revenue and profit growth strategies used by top 1% performers through the Top 1% Academy, Sales Revenue, and Profit Growth Masterminds. He also specializes in creating commission-only sales teams and advises companies on how to properly prepare for a high-performing sales team so they can attract and retain elite sales producers.
SPONSOR: Turtle Beach - Level up your game and get 10% off @TurtleBeach with code CHUBBY at https://www.turtlebeach.com/CHUBBY BONUS EPISODES: https://www.Patreon.com/chubbybehemoth This week the boys are in Embassy Suites in Lexington Kentucky (the good one!). Nathan is more Mounjaro than person, thinks about DDTing a child on the reg, and must have been getting laid when A Goofy Movie came out. Sam wonders what Venom smells like, accidentally bullied a man for three years, and tells us about going to Disneyland. Nathan Lund and Sam Tallent are Chubby Behemoth Mutiny Coffee: mutinyonmainstreet@gmail.com
Pray for Baby Poe hearing and continued ban of abortion; Defund PP because it is dangerous, destructive and rooted in death...don't fall for the lies and deception; Students for Life Cornhole tournament, 4/12, Cardome in Georgetown (contact Jessica at prayerfullyprolife@gmail.com or 502.642.3548 for info and to register); Central Ky Right to Life Banquet with Pam Tebow, Thu, 4/24, Embassy Suites, Lexington (859.272.3920). Share. Make it a great day in the Love & Lordship of Christ (Mark 12:29-31)!
CJ shares the hilarious and inspiring moment Eric Thomas made him “President” of a company that didn't even exist yet — with nothing but a vintage t-shirt and a vision. From that Embassy Suites meeting to global impact, the guys break down what it means to believe before you see results. Plus: Maul's indoor pool story, food temperature debates, retro checks, and why controlling your environment is key to success. This one's equal parts laughter, legacy, and life lessons.
This week we've got tales from The Embassy Suites, Trump getting hit with a microphone, llama walks, and a stolen wife. Video Games for life! Learn more about your ad choices. Visit megaphone.fm/adchoices
Doug C. Brown is the CEO of CEO Sales Strategies and a Sales Revenue and Profit Growth Expert. He has led client award-winning and high-performance teams as well as pioneered profitable development programs for companies. He has advised companies such as Intuit, CBS Television, Procter & Gamble, Enterprise Rent-A-Car, Nationwide, Embassy Suites, Inc. 500 to 5000 companies, and thousands of other businesses and entrepreneurs. As an independent division head, Doug created, trained, and presented high-impact, results-oriented web seminars for prospects of Tony Robbins and Chet Holmes. Doug increased their division sales by 864% and close rate by 62% in just six months. Today, he helps companies and individuals increase their sales by incorporating sales revenue and profit growth strategies through the Top 1% Academy, Sales Revenue, and Profit Growth Masterminds. For more information, visit https://ceosalesstrategies.com.
Looking to boost your sales revenue? Check out these effective sales approaches that really work and start seeing results.Doug C. Brown is the CEO of CEO Sales Strategies and a renowned expert in sales revenue and profit growth. As the creator of a predictable, reliable, and measurable math-based model for sales revenue growth, Doug empowers businesses and independent sellers to significantly increase their sales revenue and commissions through a mathematically reliable, predictable, and measurable system.Doug served twelve years in the military before transitioning to a successful career in sales. He worked as the independent President of Sales and Training for Tony Robbins and Chet Holmes. In this role, he achieved remarkable results, increasing the close rate of sales presenter teams by 143% and boosting sales for a product line by an astounding 4150% within just six months. These achievements stemmed from his ability to identify and address gaps in the sales process.With extensive experience, Doug has founded or built over 35 businesses, collectively generating over $960 million in sales for himself and his clients. His expertise has benefitted diverse companies, including Intuit, CBS Television, Procter & Gamble, Enterprise Rent-A-Car, Nationwide, Embassy Suites, Inc. 500 to 5000 companies, and thousands of other businesses and entrepreneurs.Throughout his career, Doug has earned Top Sales Professional Awards for his outstanding sales performance. He has also led client award-winning teams and pioneered profitable development programs for various companies. Doug C. Brown is a dynamic strategist specializing in creating reliable, predictable, and measurable systems that drive revenue, profit, and growth. In addition to his work, Doug developed and launched Vibitno, a revolutionary sales automation software designed to supercharge sales efforts. Vibitno's powerful platform automates and personalizes meaningful follow-up processes, captures lost sales, boosts client retention, and amplifies sales productivity. The software tracks daily sales metrics and provides comprehensive reporting to optimize the process of doubling sales.With four decades of experience mastering business principles and self-development, Doug is committed to sharing his expertise to help others. Through his teaching and training, he guides businesses and independent sellers to profitably acquire clients by following simple, effective steps that lead to reliable, predictable, and measurable results, including doubling sales. Contact Information:Website: https://ceosalesstrategies.com/ Email: doug@ceosalesstrategies.com LinkedIN: https://www.linkedin.com/in/dougbrown123/ Gift: https://ceosalesstrategies.com/checklist Remember to SUBSCRIBE so you don't miss "Information That You Can Use." Share Just Minding My Business with your family, friends, and colleagues. Engage with us by leaving a review or comment. https://g.page/r/CVKSq-IsFaY9EBM/review Your support keeps this podcast going and growing.Visit Just Minding My Business Media™ LLC at https://jmmbmediallc.com/ to learn how we can help you get more visibility on your products and services.
MCALLEN, TEXAS - The Institute for Leadership in Capital Projects (I-LinCP) is partnering with the Rio Grande Valley Partnership to present its inaugural program in the Rio Grande Valley.Building the Valley - Uniting for RGV Regional Growth will highlight the significant of organizations like the RGV Partnership and UT-Rio Grande Valley in shaping the region's future. The program will also explore the opportunities in the region for AEC (architecture, engineering, and construction) and allied professionals. The event takes place Thursday, Feb. 13, between 11:00 and 2:30 p.m. at the Embassy Suites by Hilton McAllen Convention Center. The target audience is AEC and allied professionals, public sector leaders, developers, financiers, and investors, community leaders and stakeholders.One of the speakers at the event will be I-LinCP founder Carol Warkoczewski The mission statement of I-LinCP is to “evolve the capital projects industry though sharing of knowledge for optimized leadership, delivery and performance.”Warkoczewski believes attendees will gain insights into upcoming projects, selection processes, and project delivery methods, as well as foster partnerships that drive RGV engagement and economic growth.A past president for I-LinCP is Shea Johnson, senior vice president for development at South Texas Facility Partnership. STFP is title sponsor of the event.Johnson's colleague at STFP, Brian Godinez, gave the Rio Grande Guardian International News Service a preview of what to expect at Building the Valley - Uniting for RGV Regional Growth.“Strong partnerships lead to lasting growth. Join I-LinCP, the RGV Partnership, UTRGV, and other industry leaders as we explore the critical role of partnerships and best practices in driving success in the Rio Grande Valley,” Godinez said. “Discover the opportunities, challenges, and impactful initiatives shaping the future of the RGV.”Here is an audio recording of an interview the Rio Grande Guardian International News Service secured with Godinez about the event:Go to www.riograndeguardian.com to read the latest border news stories and watch the latest news videos.
Send us a textOur regular co-host, Buxom Gusher, is joined by special guest host, Daddy Gusher, to talk with this week's guest, Emerald Lynn, about the wonderful world of Pet Play! We talk about what Pet Play is, discuss some perspectives on how it makes folks feel, talked about handlers and gave some personal stories from members of the pod!Guest:Emerald LynnInstagram - https://www.instagram.com/mychxmicalimbalancex/Upcoming Guest Events:Durham Punk Flea Market at the Durham Armory in Durham, NC on 02/02Event Details/Tickets - https://www.instagram.com/p/DEKxh1sut5GInstagram - https://www.instagram.com/se_punk_flea_market/Cherry, Cherry, February at The Fruit in Durham, NC on 02/09Event Details/Tickets - https://app.opendate.io/e/fruit-flea-february-09-2025-571641Instagram - https://www.instagram.com/the_fruitflea/Mad Monster Part Carolina at Embassy Suites by Hilton in Concord, NC on 02/21 through 02/23Event Details/Tickets - https://tickets.madmonster.com/e/mad-monster-party-clt-2/ticketsInstagram - https://www.instagram.com/madmonster/Noted Articles & Sources:Fox Domestication Informationhttps://en.wikipedia.org/wiki/Domesticated_silver_foxLinks:YouTube - www.youtube.com/@slutlifepodcastInstagram - https://www.instagram.com/slutlifepodTikTok - https://www.tiktok.com/@slutlifebrandWebsite - www.slutlifepodcast.com/
Ped & Burk welcome on Brad Elder for the intro of this episode. The boys talk about embarrassing wedding bouquet tosses, a crazy new reality tv show and dumb dating catch phrases, analyzing our own dating phrases. Is "Mario" the brothers' last name?! Restaurant bacon is pathetic except for Embassy Suites. It's time for steel toe indoor slippers. Does Adam have tourettes? Who are the hottest guys on earth? And so much more! Ped and Burk then draft the best football movies before closing it out with a 90s road trip companion. BLUE 42! HUT HUT! Intro Music "Upbeat" by Jon Luc Hefferman (No changes were made) License Link (https://creativecommons.org/licenses/by-nc/3.0/legalcode) Outro Music "Quittin' Time" by Patrick Lee (No changes were made) License Link (https://creativecommons.org/licenses/by-nc-sa/3.0/legalcode)
David Wolf spent years serving as a music composer and producer of audio content for radio, TV, film, podcasts, audiobooks and multimedia. His previous company, Crywolf Productions, Inc. (1985-1999) and its recording studios provided music, sound design and production services for advertising and also studios such as Amblin, Discovery Channel, NBC Universal and Disney and for many well-known brands such as Southwest Airlines, Miller Brewing, Embassy Suites, Procter & Gamble, Texas Instruments, Brock Hotel Corporation and many more. David founded Audivita Studios in 2016 to apply his experience and the talents, skills and expertise of his creative team to help companies, publishers, entrepreneurs, influencers and thought leaders grow their brands and businesses with podcasts and audiobooks. In 2024, Wolf is on a course to expand the core production business into related industry verticals with the creation of Media Capital Ventures LLC, leveraging his experience in business building and operating experience in production and media. Master of Your Crafts is a captivating podcast featuring conversations with individuals who have dedicated themselves to mastering their craft. Whether it's a gift, talent or skill that comes naturally to them, these individuals have taken ownership and honed their abilities to perfection. Through deep conversation, we delve into their inner dialogue, actions and life circumstances offering words of wisdom to empower and guide you on a journey to becoming the master of your own craft. For more information, visit our website https://masterofyourcrafts.com and Bright Shining Light Website: https://brightshininglight.com Stay connected with us: - Facebook: https://www.facebook.com/masterofyourcrafts - Instagram: https://www.instagram.com/MasterOfYourCrafts/ - Spotify: https://open.spotify.com/show/1M0vp9H... - ApplePodcast: https://podcasts.apple.com/ca/podcast... - Amazon Music: https://music.amazon.com/podcasts/b15... - Google Play: https://podcasts.google.com/feed/aHR0...
Meet Cassidy & Zeek!Cassidy and Zeek started their journey together in Florida. Cassidy's originally from Maryland but moved to Fort Myers in 8th grade. Zeek is a Florida native, born and raised in the Bonita Springs area. Three years ago, these two lovebirds packed up and moved to the Dominican Republic (DR) with the Christian Missionary Alliance, where they've been sharing their faith, connecting with locals, and building up communities ever since.Discovering the Dominican RepublicThe Dominican Republic's history is rich and layered, beginning as the first European colony in the Americas. Santo Domingo, its capital, was founded in 1496 and is recognized as the oldest continuously inhabited European settlement in the New World. This city became a critical base for Spanish exploration, and remnants of its colonial past remain in the cobblestone streets and preserved buildings of its Zona Colonial. Over the centuries, the DR has seen periods of Spanish, French, and Haitian rule, each leaving a distinct mark on its culture. The nation gained its independence in 1844, and since then, its resilient spirit has shaped a unique identity celebrated in its music, art, and traditions. Today, the Dominican Republic thrives as a vibrant blend of European, African, and Taíno influences, with a deep sense of pride in its cultural heritage and historical significance in the Caribbean. And if you love music, this is the birthplace of merengue and bachata—two energetic styles that will get you dancing in no time.What's the DR Really Like?When we asked Cassidy and Zeek how they'd sum up the DR in just three words, they said it's friendly, hot, and adventurous! The island's unique mix of rich history, lively music, and breathtaking natural beauty makes it an unforgettable place to live and explore.Best Time to VisitWhile it's a paradise year-round, Cassidy and Zeek recommend avoiding the rainy season. For the ultimate tropical experience, head over between October and July. HolidaysTwo major holidays in the DR are Mother's Day and Black Friday because the Dominicans love to shop. If you happen to visit on these days, get your shopping in! If you are a Carnival fan, it usually occurs between February and April. The DR's primary religion is Catholicism so there are also many holidays centered around it.Must-Visit CitiesThe DR's capital city, the largest city, Santo Domingo, is a must-visit! Known as the oldest city in the New World, it's filled with colonial architecture and historical sites, including the first cathedral in the Americas, Basilica Cathedral of Santa Maria la Menor. Check out the old fort walls in the colonial zone. For a taste of Santo Domingo, try the chocolate-making tour, where you can explore the history of the Cacao bean and the different percentages of chocolates, and you get to make your own chocolate bar. For a scenic stroll, walk on the Malecon oceanside walkway, where you can see the ocean, shop from local vendors, and enjoy live music. The city of Santiago de los Caballeros is another gem with a thriving cultural scene. It is a smaller city with friendlier people, and similar to Santo Domingo, it has mountains, beaches, and good food. Santo Domingo and Santiago are a 4-hour drive from each other. La Romana is known for its luxury resorts, golf courses, and the nearby Altos de Chavón, a recreated Mediterranean-style village.Outdoor Exploring Like a LocalBeaches: Punta Cana is famous for its resorts and beaches, which make it a top tourist destination. However, there are many less crowded beaches, such as Las Terrenas, Cabarete, and Puerto Plata, on the northern coast, and Juan Dolio on the southern coast. Las Terrenas is on the northeastern coast, and it is Cassidy and Zeek's favorite with its crystal clear water and perfect palm trees. Cabarete is a vibrant boho surfer beach. Playa Rincon and Bahia de Las Aguilas offer some of the most pristine beaches.Hiking: If you're up for an adventure, try canyoning at El Tabernaculo. This is a must-hike, and you can slide down mini waterfalls. This hike is only about 2 hours long. Another incredible hike is Venti siete Saltos at the Damajagua Waterfalls. Here you can hike a trail up to the top of the mountain and you can float down a river, jumping off 27 rock sections into the next water pool. You can also choose whether you want to do a beginner, intermediate, or expert trek. Salto de Jimenoa. Pico Duarte is the highest peak in the Caribbean, standing at 10,164 feet (3,098 meters). You can sign up for a guided camping trip up the mountain, and the views and natural beauty is stunning. What to PackBring your camera! Essentials to Pack: Don't forget the sunscreen, bug spray, and a good pair of hiking shoes if you want to explore beyond the beach!Where to Stay In Santo Domingo, The Embassy Suites is only $130 a night and is much more luxurious than embassy suites in the US. There are many unique historic hotels in the colonial zone. From here you can always have easy access to the happenings of the town such as shopping, events, music and food.Fun Culture Facts!Savoring the FlavorsCassidy and Zeek raved about the food, and we're here for it! Dominican cuisine is a blend of Spanish, African, and Taíno influences, with dishes like mangu (mashed plantains) and la bandera (a hearty plate of meat, rice, and beans). Some favorite Santo Domingo restaurants of Cassidy and Zeek include El Conuco, Osteria del Cappuccino, and La Tapa. Osteria del Cappuccino is an authentic Italian restaurant, and it is so tasty that it is endorsed by the Italian embassy! La Tapa has many options, great steaks, and excellent drinks. Keep in mind water is more expensive than liquor in the DR! El Conuco is a traditional Dominican restaurant located closer to the colonial district. El Conuco is a famous celebrity spot with the citations of Selena Gomez and Brad Pitt, and it hosts live merengue music in the evenings and weekends. Don't even get us started on the coffee—locally grown and deliciously rich, it's a must-try for every coffee lover. Their favorite coffee shop is The Greenhouse. A popular drink in the DR is a mochaccino. Be careful when ordering a Machiatto because, unlike Starbucks, it is an extremely concentrated expresso drink.Travel on Any Budget!The DR has options for every budget. A week's trip could be affordable with plenty of local eats and budget, or if you're feeling bougie, there are tons of all-inclusive resorts and fine dining options, especially around Punta Cana and La Romana.Memorable Moments and What's NextCassidy and Zeek have countless stories to share from their time in the DR, from helping communities to wild "off-the-beaten-path" treks. As they wrap up their time in the DR, they're looking forward to their next destination: Mexico! But if you want to connect with them before they go, follow @_CassidyMarquez on Instagram to chat more about their mission work with the Christian Missionary Alliance. To help Cassidy and Zeek on their next adventure to bring healing and the Gospel and aid to Mexico, click HERE.So, Travel Brats, if the DR isn't already on your travel list, Cassidy and Zeek's stories might just convince you that they should be. Whether you're a beach bum, a history buff, or a foodie, the Dominican Republic has something for everyone!
Welcome to the daily304 – your window into Wonderful, Almost Heaven, West Virginia. Today is Monday, Nov. 4, 2024. The Professional Women's Network in Charleston hosts a luncheon honoring women in the military…Form Energy transforms Weirton into a robust manufacturing center…and, get some sage advice from some of WV's top innovators and entrepreneurs…on today's daily304. #1 – From CAA – Join the Charleston Area Alliance's Elevations Professional Women's Network Luncheon at Embassy Suites on Nov. 13 as they kick off the “Her Service, Her Story: Women Shaping the Military” panel discussion. Speakers include Brigadier General Michaelle Munger, Major Caroline Muriama, Lee Ann Haley (Former Army Captain) and Mara Boggs (Former Army Major). Register now! Learn more: https://business.charlestonareaalliance.org/events/details/elevations-luncheon-featuring-women-in-military-panel-november-2024-5737 #2 – From FAST COMPANY – Last April, when a tin mill closed in Weirton, it was the last remaining part of what was once a sprawling steel works. Over the last five decades, as the American steel industry declined, the town lost thousands of jobs. But in July, a new factory -- Form Energy -- opened on the same site and started to bring hundreds of jobs back. Instead of turning iron into steel, it uses the metal to make a new type of battery. This new battery is designed to store energy for around for days--something the standard lithium-ion batteries can't do economically. The project has helped begin to transform the town of Weirton, which spent more than a century centered on the steel works. Form Energy's factory has more than 300 employees now, and plans to have at least 750 by 2028. Read more: https://www.fastcompany.com/91215982/in-west-virginia-a-former-steel-mill-is-now-home-to-a-cutting-edge-battery-plant #3 – From INNOVATORS & ENTREPRENEURS – Don't miss our guests' wisdom, advice, and hard-learned lessons in Season 1 of Innovators and Entrepreneurs! Innovators and Entrepreneurs is a bi-weekly segment of the daily304 that features discussions and wisdom from West Virginians who have built their companies and launched new ideas here in the Mountain State. Subscribe to the daily304 YouTube channel so you don't miss an episode, and don't forget to give us a like! Watch now: https://www.youtube.com/watch?v=ckgNpkh-Ag4 Find these stories and more at wv.gov/daily304. The daily304 curated news and information is brought to you by the West Virginia Department of Commerce: Sharing the wealth, beauty and opportunity in West Virginia with the world. Follow the daily304 on Facebook, Twitter and Instagram @daily304. Or find us online at wv.gov and just click the daily304 logo. That's all for now. Take care. Be safe. Get outside and enjoy all the opportunity West Virginia has to offer.
In this episode of What Makes You Wonderful, we talk with Erin Noon from Charleston Area Alliance to discuss the upcoming Elevations luncheon. This event highlights the achievements and stories of women leaders in the military. The luncheon is slated Wednesday, Nov. 13 at Embassy Suites in Charleston and offers an inspiring lineup of speakers and provides attendees with a chance to connect and network. Erin also shares how Charleston Area Alliance supports the local business community and the resources available. For more information you can go to their website: https://charlestonareaalliance.org/ Text Version Tiffney It's time for the What Makes You Wonderful podcast! Hey there everyone! I'm your host, Tiffney Lopez, and this is where we talk about what makes Almost Heaven amazing. Be sure to check out the hashtag WMYW to find all the cool things that we talk about right here on the podcast. Today, we're going to talk about an event called Elevations. It's November 13th at Embassy Suites in Charleston, and I'd like to introduce all of you to Erin Noon. She's the Communications and Events Coordinator at Charleston Area Alliance. Erin, thank you so much for being here. Erin Tiffney, thank you so much for having me. I'm really, really excited to be here today Tiffney And I'm excited for what we're getting ready to talk about. It's this Elevations luncheon. This is pretty exciting. Erin Absolutely. Elevations is a series that we do periodically throughout the year, usually quarterly, and it features female speakers and unites Charleston's professionals, both women and men, to learn and be inspired by the journeys, challenges, and accomplishments of strong female leaders and role models. So this upcoming one is, like you said, November 13th, and it's going to be at Embassy Suites, and we're going to actually feature four women who are in the military—two who are currently serving and two who have served and have since gotten out of the military. They are Brigadier General Michaelle Munger. She's the Special Assistant to the Adjutant General of West Virginia, Major Caroline Muriama, and she's the West Virginia National Guard Recruiting and Retention Battalion Commander. And then we have Lee Ann Haley, who was a former Army captain, and Mara Boggs , who is a former Army major and very distinguished. Inspiring women who I think will share some really cool stories and insights from their time in the military. Tiffney What do events like this provide for people when they come and they hear these speakers? What do you see happening by the end of it? Erin I think it really inspires those who are in the room, and it gives them an opportunity to relate to maybe something that they've been through or take away a message of resilience and perseverance. And it gives women—and men alike—an opportunity to network with one another and see what everybody's going through and what they have going on in their personal lives and professional lives. It's a really good way to connect with someone and take something away from it, whether it's, you know, you're inspired by their story or something that they've done in the past. Just taking away something with you is really the goal. Tiffney Like you said, this isn't the only event you have. But for those who don't know, Charleston Area Alliance is a way that you guys bring businesses together, right? Explain to me how that works. Erin We're a very unique organization. We bring all of our county's community and economic development communities together, and then we're also a traditional Chamber of Commerce. We're all under one roof. We were built on a legacy of three different organizations that came together back in 2004. We're on our 20th anniversary and we really try to bring the business community together and have them have an alliance with one another. Tiffney What's your favorite part about whether it's events like this or being part of that larger networking? What's your favorite part about doing all this? Erin I think just being out in the community, you know, meeting different people, seeing what they're going through, and learning about, you know, economic and community development. It's not something that I was familiar with when I took this role. And I think learning about the different challenges that the business community faces, whether it's a large corporation or a small, small little business that started from the ground up. They all do share common, you know, goals and struggles alike. So it's been really fun just to get out there and learn about the business community. Tiffney And you guys have those resources to help each business. So my next question is whether somebody is interested in this event that's happening November 13th or they're just interested in the Charleston Area Alliance. Where can they go for more information? Erin I would say the easiest way to check us out would be to go to CharlestonAreaAlliance.org. We have all of our information on there, stuff that we've done in the past, stuff that we're currently doing. We have a community calendar of events like Elevations and other things that we have going on, or stuff that our members post on there. So that's probably the easiest way to check us out or just call (304) 340-4253 and ask for any of our staff members. We're a small but mighty team, and we're willing to help out in any capacity that we can. Tiffney I like it, "small but mighty." Just like West Virginia. Erin You're right! Tiffney Erin, thank you so much for being here today. And thank you for telling us what makes you wonderful. Erin Thanks for having me, Tiffney. I had fun. What Makes You Wonderful is a feature of the daily304, your window into wonderful Almost Heaven, West Virginia. You can find us online at wv.gov/daily304 or connect with us on Twitter, Facebook, LinkedIn, Instagram, and YouTube. And you can subscribe to this podcast wherever you get all your podcasts so you can catch new episodes of What Makes You Wonderful each week. Remember, you can find us at wv.gov/daily304. That's all for now. It's time to go explore the Mountain State. We'll see you next week. And thank you for making West Virginia wonderful.
AABP Executive Director Dr. Fred Gingrich is joined by the program committee for the upcoming 8th AABP Recent Graduate Conference. The program committee includes Dr. Cody Sacquitne (committee chair and AABP Emerging Leader), Dr. Colleen Potter (dairy chair), Dr. Patrick Schmitz (cow-calf chair), and Dr. Annika Johnson (feedlot chair). The conference will be held February 14-15, 2025, at the Embassy Suites in Norman, Oklahoma. There will also be preconference seminars on February 13 which offer additional CE opportunities. The conference is open to AABP members who graduated between 2017-2024. All AABP members will have access to the recordings from the conference presentations by going to the Continuing Education menu of the AABP website and clicking on Online CE (recorded sessions). This is a free member benefit and allows you to access virtual CE that is RACE-approved for no charge! AABP also welcomes all registered/credentialed veterinary technicians of any graduation year to attend the recent graduate conference. Make sure your dues are paid before registering and note it can take up to three business days to process dues payments. Go here to pay your dues so that you can register for the conference. The theme of the conference is “Be the Beginning” with the intent to empower recent graduates to be the source of change and opportunity in their practices. The conference keynote presentation will be delivered by Dr. Michelle Schack and is titled “Enhancing Sustainability through Animal and Human Well-Being”. General sessions will follow that focus on health – physical health, financial health, and emotional and mental health. The conference will also offer sessions on mixed animal, clinical skills, practice management, beef, dairy and practice tips from the program committee. Registration is limited, so we encourage members to register now. View the conference schedule on this page. Register for the conference at this link. Make sure you are logged in to the website before registering! All attendees are required to book reservations at this link to attend the conference. Make sure to come a day early for the great preconference seminars that are offered for additional hands-on CE. Find seminar descriptions here.
Paul Blair is a pastor on the move. Leading churches in both Orlando and in Oklahoma, Paul is always going places. So is his ministry, as he is teaching pastors to be informed and involved as community leaders. Paul leads Liberty Church in Orlando, meeting at the Embassy Suites in Altamonte Springs. He is joined by good friend and Timothy Plan founder Art Ally. Paul's show "Exploring the Word" is heard daily at 7:30 AM.
This week the fellas talk about Sarcastro's update about his experience after having Hurricane Milton blowing through town, the benefits of the bar and breakfast at Embassy Suites hotels, and taking the kids to Halloween haunts. Fatty provides an update on the poker run he was doing at the lake, Sarcastro gets the silent treamtment, Commando screws up his Spotify algorithm and Banky starts to experiment on himself for food sensitivities and receives some advice from Dr. Fatty. Intro and Outro music written and performed by Andrés Rodríguez (Androzguitar).
Chalice Welch, a 24-year-old mother of four, went missing on February 2, 2024, after attending a birthday party at the Embassy Suites in Irving, Texas. She was last seen leaving the party with a man. Her phone last pinged in the area of Walnut Hill and Central Expressway in Dallas before going offline, and it was later reported to have been tampered with. Human trafficking has been considered as a potential factor in her disappearance. Today we sit down and speak with two experts in the field, one of whom is also former law enforcement and a United States veteran. They help to spread awareness and ultimately aim to improve the investigation and prosecution of trafficking cases worldwide, stressing the need for a victim-centered approach. If you have any information regarding Chalice Welch's disappearance, please contact the Irving Police Department at (972) 273-1010
About Doug C. Brown: Doug C. Brown is the CEO of CEO Sales Strategies and a Sales Revenue and Profit Growth Expert. He has led client award-winning and high-performance teams as well as pioneered profitable development programs for companies. He has advised companies such as Intuit, CBS Television, Procter & Gamble, Enterprise Rent-A-Car, Nationwide, Embassy Suites, Inc. 500 to 5000 companies, and thousands of other businesses and entrepreneurs. As an independent division head, Doug created, trained, and presented high-impact, results-oriented web seminars for prospects of Tony Robbins and Chet Holmes. Doug increased their division sales by 864% and close rate by 62% in just six months. Today, he helps companies and individuals increase their sales by incorporating sales revenue and profit growth strategies used by top 1% performers through the Top 1% Academy, Sales Revenue, and Profit Growth Masterminds. He also specializes in creating commission-only sales teams and advises companies on how to properly prepare for a high-performing sales team so they can attract and retain elite sales producers. Check out the latest episode of our Conversational Selling podcast to learn more about Doug.In this episode, Nancy and Doug discuss the following:Understanding commission-only salesOptimizing sales strategiesDoug's experience in revolutionizing seminars for Tony Robbins and Chet HolmesHow does someone become a 1 % earnerThe definition and importance of sales optimizationWorking techniques to close the sale Why “Maybies” are the great start of salesKey Takeaways: Optimization is taking a look at everything that you're doing and then asking two questions: How do I make it more effective? How do I make it more efficient?There are no bad clients, there are bad sales and buying decisions that turn into bad clients.If you make mistakes, don't beat yourself up for it because multi-billionaires who are selling make mistakes too."I became a 1% earner firstly, through declaring and deciding that that's what's going to be. It's a mental game in that regard. A lot of people talk about wanting to become a 1% earner, they want to double their sales, but it's just an idea. It's not a committed idea. Firstly, it requires that commitment and, quite frankly, one's now asking to be in the top 1% of earners in the world. You know, that's a commitment, and it takes time, energy, a lot of studying, and a lot of practice—and frankly, money, right? Because we've got to, we must be investing in things and getting around people who are in the 1% and learning what they're doing and how they're doing it. You know, fortunately for us, we train on that. So, you know, somebody comes here, obviously, they'll learn that. But it's still about getting around, you know, and I still do the same thing today, Nancy. I mean, I search out people that I feel a little uncomfortable being around because of their place in life, right?” – DOUG"So, the conversation of selling is really about having a conversion conversation, and I'll explain what that is versus having a sales conversation, right? Conversion conversations are really doing three things. First, they're boosting rapport continuously. So, you know, we're working on trust, like, and respect. A little luck sometimes doesn't hurt, but it's really about promoting those three. Second, it's constantly moving the conversation in the direction of the business return on investment or personal return on investment that the potential buyer is always looking for. I can expand upon that. And third, we're always creating what we call "yes states." When we move from step to step in the buyer's mind, they're thinking, "Yes, this makes sense," "Yes, wow," or "I didn't know that that's good." You want to constantly create a state of yes throughout the process. Now, on business and personal returns, people buy for different reasons, but they all fall into two categories: What is my business return on investment? What is my personal return on investment? When we really understand that ideal client profile and the ideal buyer persona—their motivations, what they want, need, feel, fear, and value—we can construct our conversation to be more like what we're doing right now: just having a conversation. It's not about taking them step by step, like, "Well, hey, we built rapport here. Next step, let's do a discovery session. Next step, let's..." and so on. That's a sales conversation. If you do conversational conversion the right way, in most cases, you never even do a presentation. They never ask for it." – DOUG"So, the other thing I wanted to say about that, Nancy, is if they're getting a "maybe," I would suggest that through their conversational conversion, they haven't been qualifying or disqualifying. When we're thinking about creating these yes states, if we're creating these yes states, but they're turning out to be "nos," it's like your radar goes up as the selling entity. It might be time for you to disengage or at least qualify why. A lot of times, the "maybes" will come at the end because they're thinking the same thing you are: "I'm really not sure if this will work, but we're trying to get it to a sale." And that's where the apprehension comes up, right? As the seller, we would be much better off going—and we do teach this—if you are not the right fit for this, you gracefully disengage and find out who the right fit is. It goes a long way versus just trying to push the sale. Because there are no bad clients, but there are bad sales and buying decisions that turn into bad clients." – DOUGConnect with Doug C. Brown:LinkedIn:https://www.linkedin.com/in/dougbrown123/CEO Sales Strategies: https://ceosalesstrategies.com/Download the E-Book: https://www.ceosalesstrategies.com/1PETry Our Proven, 3-Step System, Guaranteeing Accountability and Transparency that Drives RESULTS by clicking on this link: https://oneofakindsales.com/call-center-in-a-box/ Connect with Nancy Calabrese: Twitter:https://twitter.com/oneofakindsalesFacebook:https://www.facebook.com/One-Of-A-Kind-Sales-304978633264832/Website:https://oneofakindsales.comPhone: 908-879-2911 LinkedIn: https://www.linkedin.com/in/ncalabrese/Email: leads@oneofakindsales.com
Chris From Brooklyn is back at it again coming to you solo from the Embassy Suites in Orlando. Chris talks Canada never producing a single good cartoon, how the rash of Haitian migrant stories has made the rest of the country New York racist, whether or not Mexico is the new land of opportunity, how traveling with Luis is affecting his Uber rating and so much more!Record Date: 9/13/24Support Our Sponsorshttps://www.zefhemp.com - Use Promo Code GOON25 for 25% off your order PLUS BOGO for a limited time!Email Your Ask The Goon Questions to: askthegoon@gmail.comSee The Boys At Blood & Suds 2 (Armored Combat)https://www.5thcompanybrewing.com/event-details/blood-and-suds-ii-knight-fights-5th-company-brewingFollow the hosts on socialChris From Brooklyn Twitter https://twitter.com/ChrisFromBklynHigh Society Radio Instagram https://www.instagram.com/highsocietyradioHigh Society Radio YouTube http://bit.ly/HSRYoutubeHigh Society Radio Twitter https://twitter.com/HSRadioshowWebsite https://gasdigital.comMike Harrington Twitter https://twitter.com/TheMHarringtonMike Harrington Instagram https://www.instagram.com/themharrington/Notes Of A Goon is a weekly podcast where Goon of note, Chris from BK sits down and yells about childhood trauma, how he'd fix the whole damn country, and all sorts of other bullshit. All while splitting a six pack with you the listener. Chris is joined by his stalwart producer and homeless weirdo Mike Harrington on this journey of self reflection and yelling. There's lots of yelling.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Looking for the perfect venue for your wedding or event? Tune in Today at 3:40pm PT, 6:40pm ET for special guest Sonesta General Manager Swietlana Cahill as we discuss Sonesta Redondo Beach & Marina and Sonesta Irvine locations. Moments with Marianne airs in the Southern California area on KMET1490AM & 98.1 FM, an ABC Talk News Radio affiliate! Swietlana Cahill is the General Manager of Sonesta Redondo Beach & Marina and Sonesta Irvine, bringing 30 years of hospitality experience. She has worked with renowned brands like Hilton and Millennium, and boutique properties such as The Peabody Memphis. Her leadership at the Embassy Suites by Hilton Irvine Orange County Airport earned her multiple awards, including "General Manager of the Year." Swietlana has served on executive boards, including the Central City Association of Los Angeles, and holds certifications from the American Hotel and Lodging Association. With a mathematics degree from Moscow State Forest University, she is also a dedicated volunteer for the American Red Cross, Midnight Mission, and Orangewood Children's Foundation. In her free time, she enjoys gardening and traveling. https://www.sonesta.com/sonesta-hotels-resorts/ca/redondo-beach/sonesta-redondo-beach-marina https://www.sonesta.com/sonesta-hotels-resorts/ca/irvine/sonesta-irvineWEDDING SPECIAL: Mention Moments with Marianne Radio Show to receive 15% off your wedding package at Sonesta Redondo Beach & Marina if you book before February, 2025! HOLIDAY EVENTS: Holiday Event Weeknight Promo at Sonesta Redondo Beach & Marina, Book your event Sunday thru Thursday and receive a 15% discount when you mention Moments with Marianne Radio Show!
Happy July 4th Weekend; SCOTUS agrees to hear child gender mutilation case; Title IX gets support from numerous Federal Courts after Biden Admin guts it; The Family Foundation (TFF) Town Halls - July 30 - Anchor Baptist (Lexington) with Reprs. Jennifer Decker and Matt Lockett; Aug 8 (Sonora); Sept 12 (Somerset); YES on 2 - Amendment to in General Election; TFF Family Forum - SAVE THE DATE - Oct 12 at Embassy Suites in Lexington! Share to inform others.
Audio content is in with readers and that means that audiobooks are now expected from authors, not just recommended. David Wolf, Founder and CEO of Audivita, answers some commonly asked questions including the who, what, when, where, and why of audiobooks in this episode of Smith Publicity's All Things Book Marketing. David Wolf spent years serving as a music composer and producer of audio content for radio, TV, film, podcasts, audiobooks and multimedia. His previous company, Crywolf Productions, Inc. (1985-1999) and its recording studios provided music, sound design and production services for advertising and also studios such as Amblin, Discovery Channel, NBC Universal and Disney and for many well-known brands such as Southwest Airlines, Miller Brewing, Embassy Suites, Procter & Gamble, Texas Instruments, Brock Hotel Corporation and many more. David founded Audivita Studios in 2016 to apply his experience and the talents, skills and expertise of his creative team to help companies, publishers, entrepreneurs, influencers and thought leaders grow their brands and businesses with podcasts and audiobooks. In 2024, Wolf is on a course to expand the core production business into related industry verticals with the creation of Media Capital Ventures, leveraging his experience in business building and operating experience in production and media. Concurrently, he co-founded 1125 Studios with Christian Bruun to develop and produce original series podcasts, film and television series. MCV has recently added Stock Day Media to its portfolio of companies to leverage the production team at Audivita Studios specifically for the OTC markets. Learn more at audivita.com and follow them on Facebook, X, and LinkedIn @audivitastudios.Discover more about Smith Publicity at www.smithpublicity.com and follow us on Facebook, Instagram, Threads, YouTube, & LinkedIn.
Welcome to this week's episode of Epic Entrepreneurs, brought to you by Action Coach Growth Partners. Your host, Bill Gilliland, introduces an exciting opportunity for business owners and leaders in the Asheville area: The Asheville Business Summit. Join Beth Lemmel, she shares the journey and vision behind the Asheville Business Summit, set to take place on August 19-20 at the stunning Embassy Suites by Hilton Asheville Downtown. This event is designed for business owners, managers, and leaders who are eager to grow, learn, and connect with like-minded professionals.Early Bird Special:Take advantage of a 40% discount on tickets before June 14th. Secure your spot now and don't miss this opportunity to elevate your business!For more information and to purchase tickets, visit: wncsummit.comListen, Subscribe, and Share! Enjoy the show and make sure to subscribe for more inspiring stories and practical business tips. See you at the Asheville Business Summit!#business #leadership #entrepreneurship #businesssuccess #businessgrowthBeing a Business Owner is Lonely. But It Doesn't Have to Be...Join The Entrepreneur Experience. Be sure to visit BizRadio.US to discover hundreds more engaging conversations, regional events and more.
Global Brand Head at Embassy Suites by Hilton, Bonnie Campagnuolo, is recognized as a TMG Hospitality Trailblazer as Embassy Suites celebrates its 40th anniversary! This episode gives viewers an inside look at what has made the brand successful over the last 40 years and what is on the horizon for Embassy Suites. Ryan and Bonnie go in depth to highlight key initiatives and characteristics of Embassy Suites that contribute to the brand's hospitality dominance. Episode Transcript Our podcast is produced as an audio resource. Transcripts are generated using speech recognition software and human editing and may contain errors. Before republishing quotes, we ask that you reference the audio. Ryan Embree: Welcome to Suite Spot, where hoteliers check in, and we check out what's trending in hotel marketing. I'm your host, Ryan Embee. Hello everyone, and welcome to another episode of The Suite Spot. This is your host, Ryan Emre, here with another edition of the TMG Hospitality Trailblazers series. As we get geared up for a busy travel summer, we are here with another hospitality trailblazer, another Hilton brand leader. I am very excited to introduce our guest for today, Bonnie Campagnuolo brand leader of Embassy Suites by Hilton. Bonnie, thank you so much for being on the podcast. Bonnie Campagnuolo : It's my pleasure. Thanks for having me. Ryan Embree: We got several things to celebrate today. I don't wanna give too much away, but before we start talking about your incredible Embassy Suites by Hilton Brand, I wanna talk about your background and journey that led you into hospitality. As we know, it's always unique to kind of see these paths, which get us to where we are. Where did you start? Was it behind the front desk? Did you just kind of fall in it? Tell us a little bit about your journey to Embassy Suites by Hilton. Bonnie Campagnuolo : So I never worked in a hotel. I started in ad agencies in Orlando, Florida and had a number of travel and tourism clients across the years and across different agencies. I moved to the client side, marketing teams first at Walt Disney World, and then with a vacation ownership company also here in Orlando. And then moved up to DC for a job with Hilton, uh, almost 14 years ago. And I was director of Resorts marketing for the Hilton Hotels and Resorts brand, which was an amazing, amazing ride. From there, I worked on all of our full service brands in marketing and then went over to the brand side and, uh, did what we called, uh, customer experience and innovation for full service brands. And then I have been in this role since July of 2020, and it's, it's a great job. I love my job. Ryan Embree: Yeah. Well, it's interesting that, you know, we get a lot of, a lot of people that I interview on these hospitality trailblazers and they come up originally from operations. So I'm wondering kind of, you know, what do you think mindset, maybe lessons learned that were a little bit different being in hospitality a little bit later in your career? Bonnie Campagnuolo : So I think understanding how we get messages out to guests, how we establish who we are is part of what Embassy Suites needs right now. And I, I don't kid myself about knowing how every little thing happens in a hotel, and I'd surround myself with people who do, and I'm not shy about asking our hotel leaders, if we were to think about doing something like this, how does that affect you? If we were to make a change like this in a guest room, how does that affect what the housekeeper's life is like? Or did we just create something that's really cool, but a pain in the neck to clean because it, you know, creates a little ledge or something that we're not never gonna get, right? So I really, we have tons of folks who know more than me and I love all of them, and we make sure that we have those conversations. And I'd also say my experience on the customer experience and innovation team really taught me how to a...
This is our first opportunity to hear from someone who has extensive experience in the hotel and tourism industry. Rocco Bova grew up in Italy, but always wanted to see and experience the world. While he left home at the age of 18, he returned, but at the age of 24 began his journey that lead to a 25-year involvement in the hotel industry. From Europe to Middle East, Asia, India, Africa, the Caribbean and Mexico Rocco held many positions in various hotel organizations. Now he is a consultant to various hotel companies to help them grow and cope with all the changes that Covid and other forces has caused. We get to hear about Rocco's concept about how to reform much of the hotel industry by creating an organization called “Humble House”. He will tell us about it. I can say that from a business point of view, his idea is an interesting and good one to explore. Our conversation not only covers the hotel and tourism industry, but it also talks about relevant and good business processes and concept. I especially love our last five minutes that summarizes our conversation and puts all Rocco's concepts into a wonderful perspective and good summary. About the Guest: Rocco is an experienced hotelier with over 25 years of international experience having worked for some of the best international brands in 11 countries, from Europe to Middle East, Asia, India, Africa, the Caribbean and Mexico. Educated in Italy, the UK and most recently with Cornell University in Singapore, Rocco is an avid learner and continues his education investigating online to keep up to date with the latest global tourism trends. He started his career in Dubai with Jumeirah Hotels & Resorts, worked with Four Seasons, Hilton, Aman Resorts, IHG, LUX Resorts, Starwood (now Marriott), and other independent companies managing world class, luxury hotels. Rocco contributes actively as an influencer of the hospitality industry through social medias, writing articles in digital blogs, speaker in several conferences and podcasts, visiting lecturer at hotel schools and has been a Board Member of pro bono organizations like Hoteliers Guild, GSN Planet and the World Wellness Weekend. After years of brewing his idea and mastering the art of hospitality, Rocco has decided to put all his experience and knowledge into a revolutionary hospitality concept with a unique business model and begun working on ''My Humble House'' concept. Rocco is still actively working in the industry and he is currently in Mexico, consulting for various developers of boutique hotels and master planned communities. ** ** Ways to connect with Rocco: https://www.linkedin.com/in/roccobova/ https://www.linkedin.com/company/my-humble-house/?viewAsMember=true About the Host: Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog. Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&T, Federal Express, Scripps College, Rutgers University, Children's Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association's 2012 Hero Dog Awards. https://michaelhingson.com https://www.facebook.com/michael.hingson.author.speaker/ https://twitter.com/mhingson https://www.youtube.com/user/mhingson https://www.linkedin.com/in/michaelhingson/ accessiBe Links https://accessibe.com/ https://www.youtube.com/c/accessiBe https://www.linkedin.com/company/accessibe/mycompany/ https://www.facebook.com/accessibe/ Thanks for listening! Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below! Subscribe to the podcast If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app. Leave us an Apple Podcasts review Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts. Transcription Notes:* Michael Hingson ** 00:00 Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit www.accessibe.com to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us. Michael Hingson ** 01:21 Well, thank you for being with us. Once again. Welcome to unstoppable mindset. We're glad you're here. Today we get to interview someone who's in or who's been involved in an industry. We haven't talked about before Rocco Bova, who was a hotelier for 25 years. He is a consultant in the industry. So we get to talk all about travel, tourism and hotels and all sorts of things like that today with Rocco. I know he's got a lot of thoughts and a lot of things to discuss with us. So looking forward to this a whole lot. Well, Rocco, welcome to unstoppable mindset. We're glad you're here. Mike, Rocco Bova ** 01:58 thank you so much for inviting me. I like this is unstoppable mindset. You know, this is one of the things why it caught my attention. And when we connect on LinkedIn, so I'm glad, I'm glad and honored to be invited on your show today. Michael Hingson ** 02:15 And you are down in Mexico right now, right? Rocco Bova ** 02:18 It's correct. I live in Merida Yucatan. So it's your it's on the southeast peninsula of Mexico, let's say about three hours drive from Cancun, just to give a bit of geography so that everybody is clear on where I where I'm based. Michael Hingson ** 02:38 So in the winter, do you get any kind of snow? Rocco Bova ** 02:43 Normally, by let me tell you that yesterday for the first night, I felt called a nice so we went down probably to about 22 Celsius, which is which is kind of winter for us what temperature 22 Celsius, Michael Hingson ** 03:01 or 22 Celsius is pretty warm. It is pretty Rocco Bova ** 03:03 warm. But it's cold. Because when you're used to sleep with air conditioning because outside the 36 Celsius definitely is cold for us. Yeah. Michael Hingson ** 03:16 Yeah, that's that's a good point. Now just so that people understand. If you're listening to Rocco, that is not a Mexican accent because he's from Italy. Rocco Bova ** 03:28 Absolutely. I was born in Italy, Mike but I left Italy very young. I was only 18 When I left my village in the south of Italy is a little village called Sheila. In fact, I live in the Strait of Sicily. So from my home, hometown, I can see the point that the tip of Sicily on the other side of the of the water is a beautiful place. But when I was growing up, I said to myself, I'm not going to stay here I want to explore the world I want to travel for as far as I can in things God I've been in few places. I'm very happy that you know, I decided to leave my house, my home. Very young. Right? Michael Hingson ** 04:09 What was it like growing up in Italy? And what was it like for you growing up as a child and you went to school and all them have a pretty normal childhood or what Rocco Bova ** 04:20 I am proud to say that probably I had the best childhood that one can have. So you know, I was raised by wonderful parents. I have three are the three brothers sister. We have four of us all together. And you know, we love each other. The family grew obviously with nephews and nieces and solid support. But I think the most important is also the environment where you grew up, is the friends that you grew up with. You know your circle, uh, you know the influence your life and eventually your future you know, so, you know, my, my childhood and you And also my teenage I was, I was growing, you know, the era of you probably the 80s, you know, between 80s and 90s. Those Those years were probably the peak of the, of the century. And, you know, I was lucky to enjoy a certain lifestyle, you know, during this period of time. So, you know, I also was inspired by certain people, you know, that may sound stupid, but even Rocky, you know, you know, we're watching these kind of movies, you know, we're very motivating, very inspiring, you know, that even a normal person can achieve great things. Yeah, through Air Force and hard work. And, you know, that's, that's basically what my life is about. I knew I could do it, it was just a matter of being focused and really work really hard for what I wanted to do. So here I am, after leaving in 11 countries and working for more than 25 companies, you know, some of the best company in the hospitality industry. So what can I say? Michael Hingson ** 06:07 What did your parents think of you wanting to leave and explore the world? Rocco Bova ** 06:14 You know, actually, my dad was very scared, you know, may rest in peace is he was always very worried about me, and it was sticky or rock or you got to do, you still don't you don't have a career you don't have, you know, I didn't study University. I went to university later in life, but I didn't study when I was young, you know, so I went to when I finished my high school, I went straight to work. And my mum was also you know, kind of, you know, stay in Italy don't go away, you know, where are you going? And then suddenly, you know, my life obviously changed. Because, you know, I was so stuck, unstoppable. That, you know, I just felt that everything was achievable, you know, just through effort and an hour. And, and yes, indeed, I achieved what I wanted. And, you know, my mom now she actually she told me, you know, it was good, a good a good choice that you left Italy, and you went to follow your dreams. Michael Hingson ** 07:10 So she, she now feels that you made a pretty good choice. Definitely. Well, that's pretty cool. So she, she supports you and are your, your siblings in Italy still? Or where are they? Rocco Bova ** 07:26 Yeah, yeah, the entire family stayed in Italy. No, but nobody was crazy. As we you know, the first time I left my hometown, I bought a one way ticket, and I only had a few $100 in my pocket. So you know, I'm kind of like the risk. Let's put it this way. So in addition Michael Hingson ** 07:44 to doing all the things that you've done, have you ever have you started a family? Are you married or have any children or anything? Yes, Rocco Bova ** 07:51 I have two beautiful kids, you know, they're now older, you know, they're not children anymore. So my son is 20 and my daughter's 19. And married for about 28 years or with my wife, so very, very happy to have achieved also, my personal life. Michael Hingson ** 08:10 Being married for 28 years is certainly good. There's so many couples that just don't make it that far. So I am really glad to hear you continuing to do that. My Rocco Bova ** 08:21 wife My wife says that, you know, we kind of museums couples, that are not many like us nowadays. Michael Hingson ** 08:29 We were married for two years when my wife passed away last November so we I appreciate it. Definitely Rocco Bova ** 08:36 yeah, sorry to hear that. But you know 40 years of big my milestone definitely. Yeah, a Michael Hingson ** 08:44 lot of memories and definitely enjoy it. Well, I'm I'm really glad that you're you're doing so well. And you have two good kids, what are they going to do with their life where they're going to go off and explore the world too. Rocco Bova ** 08:53 It looks like they are because my son is studying hospitality management. And I can see already are kind of on a right path to travel the world and experience so many things. My daughter she's studying marketing. So for her is still kind of first year study. But yeah, I'm sure they both speak four languages. You know, what, what can stop the nothing really? Michael Hingson ** 09:20 And that's great. What does your wife do? Rocco Bova ** 09:23 My wife she's a personal coach and she's a healer. So she helps people to get better in their life both from a physical spiritual and mental way so she she's she's been studying this both as a self learner but also through many different courses as she did in different country from India to Mauritius, and really more recently, Mexico. Maybe, Michael Hingson ** 09:54 maybe we should explore her coming on the podcast sometime. Rocco Bova ** 09:58 Sure. Why not? Michael Hingson ** 09:59 We'd love to talk to, we'd love to talk to coaches. I will sell it about Well, so what did you do? So you left home? And why did you leave home? Did you have a job that you went to? Or why? Rocco Bova ** 10:12 Believe it or not, I did not have a job when I left when I left to London. I mean, I was still in Italy I was working at at the time, you know, I was 24. And then one one evening, I meet this Brazilian guy, who tells me at the end of the evening work in this restaurant, he tells me Look what you want to do in life. And I was not expecting this question. But when I told him, You know, I want to travel the world. I don't know exactly what I want to do. But one thing I know, I want to travel the world. And he said to me, why don't you come to London? I can help you. You know, so I didn't, I didn't let him finish the sentence because I told me this No joke, I'm coming. And he's now how old? Michael Hingson ** 10:55 How old? Were you then? Rocco Bova ** 10:57 24. Michael Hingson ** 10:59 So what did you do from 18 to 24. Rocco Bova ** 11:02 I went to army, I went one year to university, but I dropped out after after 10 months. And then the other two years, I was working. So I did some work, obviously, you know, I had to earn my life. And you know, I didn't want to be dependent on my, on my parents. So I worked a couple of years. And and so when I came back to Italy, you know, to my hometown for the summer, I met this Brazilian guy. And so when he told me that he was going to help me to get to London, I say what I'm going so I put together the all the money that I had, which was those days, the equivalent to maybe $600. And, and, you know, I bought a one way ticket, and I went to London with a friend, we went there, we didn't speak English, we're talking you know, with what with our hands like most Italian do, but we literally we couldn't talk in any other language or the hands. So it was funny. But then eventually we reach out to the house of this of this friend. And a few days later, he came and he took us to, to Headhunter you know, like a lady that she was placing young young students or young people to go to work in different restaurants and bars in London. And in a matter of hours, we got our first job so we went to work in this Italian restaurant, during which time I was able to go to school learn English, and then met my wife and then the rest of history because you know I then I started to get to get to understand that the hospitality world and how big it was and how many opportunities they were in not just restaurant but hotels and in the real estate and investment company and everything spa wellness, you know, the the the the industry was so big that I said to myself, you know, I need to study now. So I went back to school at the age of 28. I got my diploma. And then my first job was in London in Jumeirah Beach hotel in Dubai. And then from Jumeirah Beach, Dubai, I went to four seasons in Singapore from four seasons Singapore, I went to the Hilton in Kuala Lumpur. And from there I went to a man resort in New Delhi. Then I went to the Intercontinental Bustan palace in Muscat in Oman, and then I went to looks or tells a resort in Mauritius, followed by St. Regis Mauritius. From there I came back to, to the to the Caribbean with Aman resort for the second time. And then finally I landed in Mexico, where I've been living now for the past several years. Very lovely. Michael Hingson ** 13:48 And your family just went with you wherever you went. They Rocco Bova ** 13:53 went with me. They follow me for this 28 years, you know, so my wife, she said to me now that's enough. I know. I want to stop traveling. I'm done with traveling. I'm done with packing and unpacking. Yeah. And so now we've been living in Mexico for the past seven years. And to be honest, actually, I also like Mexico is a beautiful country with nice people. So yeah, why not? is a big country anyway, it will take me maybe another 10 years to explore everything. So I'm sure I'll be busy. So Michael Hingson ** 14:25 you're you're clearly obviously enjoying being in Mexico, but you're not currently in the hotel industry directly. Right. Rocco Bova ** 14:35 Well, what I'm doing Mike now over the past three years I've been when I left the operation as such, if you want to say that, and I started to work as a consultant, so I've been working for different companies in different parts of Mexico, but I also work in Dominican Republic for one hotel group then in Puerto Rico, or another group. I've been doing some My remote work for Saudi Arabia, Bali. And, you know, it seems that something is going to happen maybe in Belize. So I can proudly say that I've been busy, very busy actually, even though I never worked as a consultant, you know, normally I consult for one company, which is my employer. But I've been, I've been doing up to seven clients at the same time. You know, last year, for example, I had 1.7 clients working at the same time, you know, so try to remember everything for each of the, each of them was not so easy, but I managed, it was, it was fun, is a difference from being in operation, of course. And that is as as, as interesting because you learn so much from a different angle, now, not just operation and guests. But also you learn about, you know, development, architecture, design, brand, rebranding some time, you know, construction, concept, development, many other things, which, before I was not involved, and also to finish that I also work directly with owners or investors. So that's also very interesting point. Michael Hingson ** 16:16 So it's a kind of a different environment for you then than it was, but the fact that you have all the hotel knowledge must be something that people look for, and they hire you because they value the expertise that you have. Rocco Bova ** 16:33 In fact, actually, my tagline on my LinkedIn page is actually lockable. Or tell experts. Michael Hingson ** 16:40 There you go hotel. And I can Rocco Bova ** 16:43 say that, yes, I do have quite some expertise, I've been working in this industry for over 30 years, I do educate myself everyday for at least two, two hours a day, every day. And, and I keep up to date with the trends with the evolution of the industry. And, you know, I tried to anticipate what's coming up, because in order for you to be ready for what is happening, you need to, you know, be prepared or, or even know what is coming next. You know, trends are predictable. To be frank, if you are, if you're a good observer, and a good listener to what's happening to other parts of the world, eventually will come to your part of the world so, so I keep an ear open always every single day. That's, that's what is my advantage. So Michael Hingson ** 17:35 what do you do for two hours every day to keep your education up? Rocco Bova ** 17:38 Well, there are, there are so many platforms where you can on a daily basis, you know, I'm talking about digital magazine, newsletters, websites. LinkedIn itself is a great platform where you can actually learn, you know, the news, new hotel, opening new calls to opening a new company, forming new brand. So it's, it's, it's a great platform, and it's all free. You know, those days, you know, to 30 years ago, we had to go to a library and there was no internet, you have to buy books, or you have to buy a magazine to learn, you know, you have to spend money. Now, it's all free. You know, it's all. So they're available. So it's just a matter of 1pm focus in knowing where to go and search for those information. So what do you think Michael Hingson ** 18:29 the hotel industry has? Become? What do you what kinds of changes? Do you think in the hotel or in the travel and tourism industry in general? How has it changed over the years since you started working there? Rocco Bova ** 18:45 Well, nothing has changed until something happened about three years ago, to be honest, everything was well working pretty well to be frank. And in the industry was going through a time of was going through a transformation was a positive transformation. And then the pandemic arrived, Mike and in then everyone thought that, you know, after the pandemic, we all going to be friends and we all going to be closer, we all going to be hugging each other. Then suddenly, I can tell you that it's actually not like this anymore. I am observing more and more actually, that the industry is becoming colder. It's becoming a lot more focus on bottom line is becoming a lot more focused on business, just being a business, hospitality. This is also business, but first is about people are being hospitable. And I think we're losing a little bit about this value of working in our industry. It's actually being hospitable, genuinely But I understand, you know, people lost a lot of money, you know, some people lost their jobs. And, you know, we lost hundreds of 1000s, if not millions of people, great people working in the hospitality industry, during the pandemic, that network will never come back, ever, because what happened was, you know, the most company, they got rid of, you know, something that they thought it was going to be a cost, you know, which is the payroll, call it the payroll, but you know, there are people. So the first call was to reduce the number of people working for the company, because you know, that we can save our, our business, but they didn't think about the, the effects of this decision. So, guess what, you know, now we're struggling to find talent, they're struggling to find committed people, that they actually want to stay with a company for a long, long time. And when I say long term, I know I don't mean to say for 10 years, but give it at least one year, you know, there's a huge turnover at the moment, which is nearly unmanageable. You know, in the old days, we knew that turnover in hospitality industry was big, but now is bigger. And I feel that most companies are not doing much to reduce down to control or to or to influence, you know, in in a positive way. And probably, this was also one of the reasons why I decided to get into consultants, maybe? Michael Hingson ** 21:29 Why do you think that is, though? Why do you think that? We, we have such a turnover? Do you think it's just because of the coldness of the industry? And more important? How do you think we reverse that? Rocco Bova ** 21:44 Well, the biggest reason is actually that if if people don't care anymore, they think they say, you know, if you don't treat me, well, I just go somewhere else. And there are jobs available, there's plenty of jobs available. So companies are desperate for talent, you know, most most of the time, the the, the recruitment process is not the same as it was before they immediately they will take you because they need people, they need legs in the hands to get the job done. And on the other hand, there is also a salary factor, you know, people they say, Oh, well, if I were there, they can pay me 20% more, you know, let me give it a try, maybe it's good, maybe it's not good. And if it's not good, I can change again. So, there is lack of like a commitment. And and there is a focus on earning more basically. So, what do go ahead? No, and I will say, you know, even if most company they have, they have increased the pay, because they did they have to do it, you know, there was no other way, you know, with increase of price for cost, the cost of living and solid support inflation. So, you know, they were obliged to increase salary by 1020, even in some places, even up to 30%. But even with that has more changed. So the commitment has not changed. So that means that people will change again, if they feel that are not properly treated in a place. So, you are asking me, okay, what is the solution to that? I don't know if there is a solution. But I personally am starting to work on a personal project called My humble house. And this happened actually, during the pandemic. So three years ago, I started to work on a on a hotel concept on a business model, that I think it could be the solution to this problem. And it's something very simple, you know, actually is not so complicated. So I said to myself, What if I was part of the business? What if I was responsible for the success of the financial business of my company that employs me. So I started to work in a business model that involves profit sharing with the employees. And then I started to develop this concept, I wrote about 60 pages of the business plan. And I started to share it with a lot of people about 300 plus people around the world. And guess what? I receive the compliment, on compliment and more compliments from more people all over the world. I open I open a LinkedIn page actually where I have 4000 followers already. I was invited to several podcasts like yours, I was invited to write even articles on on business magazine, of focusing on on hospitality. And from that, I gather that there is a need for something like this. I'm not saying that this is the the only solution. But I feel that there is definitely a need for something like this. And, you know, by the comments that I hear from different people, talking about, you know, senior people and Not to give out, you know, the waiter or the or the housekeeper, I'm talking about senior C level executive that they all told me, Rocco, this is a great idea. You know, when can you start one? But now I'm at the point that I'm looking actually for investors and watch this space Mike, you know, you might hear my humble ow soon around your corner. Michael Hingson ** 25:21 So what's the idea how does it work? Rocco Bova ** 25:25 It works very simply is hotel, you know this, this is this concept, I cannot change it, you know, I will tell you hotel, it will always be a hotel. But the point is, is the business model. So, generally, I will tell you know, when he first opens, you know, it takes about two to three years to get to break even point. But the business model for this for my humble life, is actually to join a hotel room with residences. So we all know that Brandon residence is nothing new for season, do it. Ritz Carlton do it Mandarin Oriental do it. So it's a proven business model, which means that if I have 25 room, and I have 15 residences that I can sell, and I invest, let's say $20 million, I have 15 residences, maybe each resident, I can sell it for a million dollar each, by the time I sell the residence, I already gained 15 $15 million, that can help me get to the return on the investment much faster, instead of waiting seven years, I may get into three years, the moment you get a real return on the investment, investors are very happy. But also, you get into the breakeven point faster because you have an inventory that is more efficient. I like to remind you that to manage 25 rooms, or to manager 40 rooms, you actually need the same number of staff, you don't need to double your staff because you're doubling your inventory of rooms. So when you are you become a bit of an efficient business is easier to get to your breakeven point, the more you start making profit, you can share this profit with your employees, what would an employee feel a if I earn more, if my boss earn more, or the company I work for earns more, I can earn more too. And, you know, that generates more commitment, longer term commitment. Honesty, you know, people actually do their job instead of wasting time. Because they know if they're more efficient, they actually become better in in, in, in, in business, you know, people that they're selling the business, for example, salespeople, they actually do sell because they know if if they sell more, they're gonna learn more. So everything becomes so much more organic. In the end, everyone will become part of the success of the business. That's why I'm so convinced that you know, profit sharing is actually the the future of the business model of this industry. Maybe every industry, you know, why? Why only few people need to make lots of money. You know, I think that the cake is big enough, and everyone can benefit. Michael Hingson ** 28:13 So you think that by adding the profit sharing component, that that's the kind of thing that will keep employees and that they won't just jump ship, because they think they can get a better deal somewhere else that profit sharing is a major game changer. Rocco Bova ** 28:32 That's one of the reason why is not just money. Remember that also, you need to have great leadership, you need to have a company that cares for you, you need to have a proper amenities for the team members, you need to have a great product and also for guests so that they want to come back or at least they want to recommend it. So is a number of things that you have to have. But you know, when you when you devise a new business, you devise or sort of the longer term, you don't devise a new business just for the sake of just going over a few years, and then it goes down or sell it to somebody else. Now the idea is to start the business for the long term. So yes, the ingredients are there. Hotels have been around for hundreds of years. So it's not easy to do. And in new brands are needed, because new generation are coming. And this sustainability, let's call it this way is not just about respect of the environment, but it's also respect of the people and also making the business sustainable for the long term. If the business is not sustainable for the long term, there's not sustainability at all. Basically, Michael Hingson ** 29:45 where does the guest fit in all this? So you've talked about the the investors, you've talked about the sea level managers and you've talked about the employees and all that. How do the guests influence all About Rocco Bova ** 30:00 I love this question I think is really spot on whether the guests fit. So imagine I am a guest I'm going to hotel, and I feel team members with a beautiful, genuine smile. The first thought that comes to my mind is a this guy must be very happy here. I'm gonna ask him, Hey, why are you so happy? Guess what, you know the employee can only say Hey, this is a great company, they take care of me. They look after me. They even share the profit. Imagine the guests reaction what the company shares of it with you as an employee. And the employee will say yes, they do actually, you know, every month or every year I at the end of the year, if the company is profitable, we get a share of this profit. So imagine imagine the reaction of the guest. Well, you may say to me, Well, maybe they will avoid tipping the the individual but the employee when the employee is actually so happy they'll provide the best service ever to a guest and the guest when they see the company takes care of their of their employees. They return in they recommend why I'm saying this because I also work for company that they take very good care of their employees I work for full season I work for Jumeirah I work for my resort, I work for Lux hotels, resorts I worked for a company that even the worst situation was scenario they took care of the their team member first. And guess what, they're still there. If they were not so good. Jumeirah will no longer be there. If four seasons not taking care of their team members, they wouldn't be there. So I know for a fact that that taking care of the team members definitely work for the business. And for the guests. Michael Hingson ** 31:54 It seems to me that you know, of course, that's true for for any company. And I don't know whether it's a relatively new concept that you're introducing to the hospitality industry, but in general, certainly, employees, and everything clicks better. When people are happier, they're having fun. I know that I get to observe a lot of airline personnel as I travel. And I mainly use American because I've been using them for 42 years now, although I think that the airline industry has created a lot of challenges, and is not what it was 40 years ago. But I know that when I travel on Southwest Airlines, the employees seem to at least the last time I was on the flight. And the last several times I was on a Southwest flight to having a lot more fun. And they seem more happier than on any other airline that I've experienced. And they liked that. And they that reaction flows down to the passengers on the airplane. Rocco Bova ** 33:05 See, I'm not I'm not I'm not inventing anything here, you know, it transpires to the to the customers, when team members, they're very happy or they feel comfortable being around the workplace. You can see immediately when a when a team members is not happy. Because they're they they drag their feet because they're moody because they say they don't even say good morning to you. Would you stay in a place where people don't care about you as a customer? Of course not? Of course not. So it's a reaction is you know, and a lot of people they say, Well, why do I need to waste money on training? Why do I need to waste money on benefit for the team members? But, you know, why not? If you don't do it, what is going to have? What is the worst case scenario that you close business, you close, you shut down because your business not doing well enough. So, you know, I'm Dave, I'm very careful in choosing to work for certain companies, you know, and I am very, very big, analytic, you know, when it comes to deciding whether I work for a company or not. And sometimes I prefer to step out of a company, if I feel that this is not for me, you know, I have nothing to lose. I actually have a lot to lose, if I stay. I prefer to step out. Well, Michael Hingson ** 34:27 if they're not willing to utilize your expertise, I can understand that and it's unfortunate that we do see so much of all of that happening and the pandemic hasn't helped. Because, as you said, now people want more money and they want a lot of things. But again, is that really it or is it more that they want a really great feeling workplace to be involved with Rocco Bova ** 34:59 You know, when I, when I think Mike is not, you know, they're just new generation, you know, I belong to Generation X, you know, that's, you know, 53 years old now. And I feel like a millennial, but you know, I'm a Generation X by age spoiled this way. And starting already from my generation, I'm starting to be more more more aware of my environment. And it's not just a matter of, oh, I need to work for this brand, because it's the best brand in the world. All right, you know, I need to work for this hotel, because they won so many awards. No, no, no, first and most important thing for me is to work. Who are the, who are the people behind this company? Who do I report to? You know, what is my relationship with these people? What am I going to get? Not just what they're gonna get out of me? What am I gonna get from them in in in the choice becomes smaller because obviously you start to eliminate immediately your if you are, say an expert, let's say you know, in reading, you know, the situation you can understand if this company is for you or not, by reading the people you're going to use, you are interviewed by for example. So definitely is something that is different now. Now talking about the new generation, the new generation, they might be careless, you know, they say, Okay, let's give it a try. There's nothing to lose. Okay, they try one they stay a few months, then they are, you know, what, no, this is not for me, I'm going resigned and go somewhere else, and then they go somewhere else and they go somewhere else. Because as I said, you know, jobs are plenty at the moment. So there is there is there are many opportunities and people you know, even even people that are tech, tech knowledgeable, you know, they can even work from home or you can do something online, they can program something maybe an application and they can earn some money very quickly, you know, they can just work on Uber or something like that. So there are many ways to earn money today. You know, it's not just about having a full time job. Michael Hingson ** 37:13 Right? How do you think Airbnb has affected the hospitality industry? That was an interesting question. I thought I would spring up and just see what you thought. Rocco Bova ** 37:27 I Lloyd Michael, you know, when when Airbnb grew up so quickly, you know, orderlies were scared oh my god, what are we going to do now? You know, these Airbnb guys that they broke everything you know, there was there was no longer hotels only and now that also homes the you know, what, what are we going to do? We're going to lose so much business. Did we hotels keep opening, new brands keep sprouting. The room count around the world keeps growing the population of the world keeps growing too by the way so we are eight plus billion people right now in this planet and the likelihood is that we're going to keep growing even even to more people in that in the next 1015 20 years. So the scare of being affected by Airbnb to me is it was unnecessary. And n is proven by the fact that actually Airbnb pushed hotels to get better. So why do I need to go to an Airbnb and not hotel so it tells the need to start to get the game up because Airbnb was getting the gap very quickly. Airbnb lately started to lose grounds they became too commercial they became they grew too much and there's literally no control so just room rental for one night or two nights or whatever. I'm actually happy that is is some cities like New York Venice you know Rome Berlin and sort of support they're starting to put rules because it is impossible to get a normal rental in city center so that was not good also for normal people like me and you you know if I want to rent an apartment in the center of London or New York or Boston, you know, I don't need to spend $10,000 a month you know, I want to spend the normal a normal rent which is reasonable. And so I'm glad that you know some rules are starting to come into place for Airbnb, because in case you don't know probably you do. Airbnb was was not born to rent a room for one night. Airbnb was, was born to rent a room for students are long term, but not shorter. You know, and when we say short term, it definitely was not one night or two. He was for a month or two months, maybe 45 days but good and Airbnb became another hotel another way to be a hotel without having the permit the licenses, paying taxes and so on and so forth. So, from their point of view, I think that some regulation, they should have come even much earlier. I don't know why it took so long. Michael Hingson ** 40:15 And I think it makes sense to to deal with something like an Airbnb for long term rentals, because that's not what hotels typically are designed for. Rocco Bova ** 40:27 No, no, wait for that. You have service apartment. Yeah. Which is, which is like a hotel, but it's now is for serve for long term rent, you know, you have proper amenities for long term rental. Michael Hingson ** 40:40 Or you have Airbnb, and that's fine. Personally, for me, I certainly wouldn't want to I, I like when I go somewhere to use a hotel room because I don't want to take on the responsibility of preparing food or doing other things like that. But I also know I'm only staying for one or two nights or just a few nights. And I've been in long term rental apartment situations, and that's fine, but that's different, too. So when I when I travel, I just think that it works a whole lot better for me to be in a, in a hotel environment. I know when my wife wife was alive. Since she was in a wheelchair, it also was a lot more relevant for her because most Airbnb type houses that were made available for rental, we're not necessarily overly wheelchair accessible. And there's nothing that makes that happen, or there hasn't been Rocco Bova ** 41:38 That's correct. That's correct. But on the other hand, we also are in a situation where even Airbnb is starting to transform themselves because they reach a point of stabilizing so what is going to be next for Airbnb as well, they cannot remain what Airbnb was 10 years ago, they need to start to innovate as well, I feel that that's why they're losing ground of it. Airbnb, I think that they do not innovate enough. Since the past five, seven years, they have not changed their business model. You know, this, they tried to make this experience so you know, leave like a lot, you know, leave like local stuff. Therefore, this is not for them, because they don't manage this, you know, somebody else does it for them. I mean, I just feel that Airbnb is probably time for them to do to shake the tree a little bit, you know, and get something new. Michael Hingson ** 42:36 We'll see what they do. Rocco Bova ** 42:39 Absolutely. Michael Hingson ** 42:39 So you've talked a lot about the talent pool and that people know they can make a lot more money. Sometimes if they go somewhere else, or they feel they can where it's going to be the end of all that is it? Is it a spiral that's out of control and is never going to change? Or what do you think will happen these are Rocco Bova ** 43:02 the next two years I think is gonna wait is where we're going to see the worst part of our industry I have a feeling that what's happening right now is gonna only gonna get worse for at least another couple of years. During this two years, I hope that the industry is going to do something and and I hope that they understand that that if we don't do anything, it's just going to get worse and worse. So maybe this is also why this battle you know, my personal battle of getting this off the ground you know, this humble house project to the you know, which may never take off but as far as I'm concerned is already off the ground because a lot of people is already asking me for and it's very curious. So the curiosity for me that means that there is a need for for change in the business model of the industry. I also feel that you know that small investors they should be encouraged. Now when I say startups, I don't mean startups only in technology we should also encourage in help young investasi naturally get into independent hotels rather than be part of a big chain. So there is a trend right now for example, you know that more and more people they want to experience an independent hotel and no big brands that's why big brands they keep churning new brands every every month because customers want something new you know but getting out a new brand from Marriott is just gonna be another Marriott I'm sorry to say that I don't think Marietta can really make a new brand you know they just make another Marriott which is called something else. But it still is a marriage so is the ultimate so isn't a continental. So for as long as the we don't help people you know and the young investors for example, young age first getting into business, you know, I think it's gonna be very difficult to create something innovative really? Michael Hingson ** 45:07 Well, when you look at, let's say, Hilton, you've got Hilton Garden Inn, you got Hampton Inn and Suites and you've got Embassy Suites, for example, and they're different but it all comes under the Hilton brand. Every Embassy Suites looks alike. I like Embassy Suites because of some of the amenities but is it really a major innovation I guess that's a subject that people could probably debate although you Rocco Bova ** 45:35 know and all these brands obviously they they they observed there was a segment and it was a niche market I was looking for that kind of product that's why they created it which is fine. But can we can we really make something really unique you know really cool. You know, I think I think the last the last cool brand you know in hospitality was probably 30 years ago you know when the W hotels cave and then one where maybe you know this Ian striker for example, you know, it was kind of innovative in in creating this lifestyle cool vibe, you know, young models and Romanian women you know, going into this bars lively with school, live music, but you know, from there everybody coffee, coffee, coffee based, you know, it was not really innovation Any, any, any longer. So I think, I hope that there will be some some kind of change. So, yeah, the glamping is now coming up as a, you know, one of these hot topics at the moment. So, you know, cabins and tents and whatever, you know, everything that is luxury, you know, their conditioning, and they have all the amenities like a hotel, but they're in the middle of the jungle, this is also kind of new, so it's only five, six years old, this has become kind of very hot topic. But you know, let's see, what's what what else is gonna is gonna happen. That's why I say personally, I didn't want to reinvent the hotel. concept as such, I wanted to reinvent personally, you know, in my humble house, the business model more than the concept, because hotel concept at the end of the day is still the same, you know, no matter what you do is glamping? Or when is the luxury of big box Hotel? Michael Hingson ** 47:20 There's nothing wrong with that. No, Rocco Bova ** 47:23 absolutely. Absolutely. Michael Hingson ** 47:25 It's it's the other parts of the infrastructure, as you're talking about that are an issue almost like the talent pool in general. What do you think the the hotel industry is going to have to do? And maybe the other way to look at it is what do you think that the talent is going to have to do to change to address some of the issues that we're facing now? And you said that you think it'll get worse over the next two years? What do you think has to change or will change that will kind of, hopefully bring things back to a little bit more even keel? Rocco Bova ** 48:00 Well, one, the first we need to get back to school, you know, let's look at the school system. Michael Hingson ** 48:06 I was gonna ask about that. Go ahead. You know, Rocco Bova ** 48:10 if you go to hotel school, what are they going to teach you first? And second? Who are the teachers teaching you? Yeah, you know, most of most teachers, probably the last job was 10 years ago, 15 years ago, then they got into teaching, and then everyone went back to work. So they're teaching you something that they've learned 15 years ago, which is already obsolete, completely obsolete. You know, tell schools normally the same student, every every year, or your two years, they send them to six months internship. If I were in the school system, I will send the teachers every year, at least for one month, back to work to understand the same what really is going on in the industry, firsthand, no, through Google or books or whatever investigation, no, no, to leave exactly what's happening in the industry. The second thing, I think that the programs are also, you know, they don't teach students on how to get into work immediately. I mean, probably some school they do Vietnam, but but they don't tell you the they don't tell you real stuff. They only tell you the fluffy stuff, you know, what is beautiful and what works. So, you know, you can meet a lot of people just so true. But let's talk about the real life story. You know, let's talk about you know, let's teach young students or how to make a choice between a m prime P. And people a MP will be you know, how can you choose the best people to work for, you know, one of the things that you need to look when you join a company, not just the brand, and how many awards and how many stars they have under their belt. But what are the leaders behind, you know, so important nowadays. And last but not the least, we should lower the expectation issue. You know, I think that many schools, they give you expectations of you know, when you come out from here, you become a manager? Well, I mean, it's, you know, I remember I made something public some six months ago on LinkedIn. There was a Swissotel school which, you know, with their tagline, Thomas, a student, leave as a manager. Wait a minute, oh, my God, I obviously made it public. I was, I had, like, 22,000 likes or something like this with this post, I was very popular. And, and I also was approached by the school itself, you know, and they told me, Rocco? No, we mean that we didn't want to say this specifically. But I said, Okay, well, what is that you want to say, you know, be honest with yourself and with the students, you cannot promise you cannot over promise and say, No, of course, you come to us and you become a manager doesn't work like that, you know, you have to be honest, also, you know, with, with young young people, because to become a manager, it takes time to become a manager takes knowledge, you have to learn even more when you get out of school. And you have to go through rough time to understand that you know, how to become a manager. So, you know, I remember 113 years ago, four years ago, before the pandemic, you know, I had this student from a very prestigious Hotel School in Switzerland. And he said to me, I want to be a consultant. And I told him, okay, let's talk about in 25 years, then I can tell you how to be a consultant. And he said to me Why 25 years, I said, because he took me 25 years to become a consultant. Now today, I can say, I can consult anyone because I've got the experience. But 25 years ago, I didn't know how to consult. Google doesn't tell me how to consult chat. GPT doesn't tell me how to consult someone, people, they want to know exactly what to do with their business, you know, as a consultant, and my success depends on what I say to my client. So anyway, didn't you didn't like that, and then talk to me ever since. But that's okay. Well, the other part about Michael Hingson ** 52:17 it is that we live in a world that has been taught to demand instant gratification instant things. And the reality is, it doesn't work that way. And you know that and I know that there are so many people who don't understand that, you know, they come to our school as a student and leave as a manager, what are you teaching them about management? How are you doing it? And, you know, if they're just doing the same old stuff, they're not certainly teaching someone how to truly be a manager, because a manager isn't just someone who knows how to run a hotel. But a manager has to learn the skills of how to deal with employees how to deal with the people who come to the hotel as guests, what what do you do? How do you do it? And how do you make people feel welcome on all sides? Rocco Bova ** 53:12 Absolutely, in, you know, the most difficult part in our industry, or possibly any industry is actually dealing with people, you know, both customers and employees. But in our industry, I say more our industry, because our industry is made of people, you know, we deal with human failing, every single moment, every single is we're dealing with people feelings. So the way you talk to people, the tone of voice, your body language, your attitude, your mood, influence everything and everyone around you. So if you don't know how to control that, how to manage yourself first, how can you manage others? Impossible. Even less consulting? Come on, let's get real. You know, so, Michael Hingson ** 53:56 you've said that we've lost millions of people, because of the pandemic and so on, who will never come back? How do we work to get some of those people back? You Rocco Bova ** 54:07 see, Michael, again, I go back to the title of your or your podcast unstoppable and that not everybody is unstoppable. Not everybody was actually able to have this stamina to continue no matter what. Not everybody was able to come over fear of not knowing what's going to happen to them and to their family and to the to the loved one more. So. Being a stock unstoppable is not for everybody. I think that the people they knew or they became unstoppable because of their strength because of their willingness and because of their stamina. They made it and they will make it again you know, no matter what is going to happen next They will make it again. And, and I've learned that all the time, you know, it's not the first crisis that I go through probably just like you. You know, my first big one was the the team Twin Tower in New York, you know, it wasn't the Middle East at the time. And everyone coming from the Middle East was terrorists, no matter what, you know, we lost business one day to the next, you know, we went from 90% occupancy to zero in a matter of days. You know, when then then, when I was in Singapore, in 2003, we had the first pandemic, which didn't spread as far as right as COVID. But SARS was just as bad for Southeast Asia was terrible, you know, all the hotels in Southeast Asia were empty. And then, and then we have 2008, the financial crisis. In 2007, I was in New Delhi, where they were a terrorist attack, you know, the Taj Mahal is on a surfboard. And then I went, I went, I was in Oman, and we had this Arab Spring. And then, now we are all we also have this, this pandemic, so it's not the first time I go through a crisis. But a crisis also give a lot of opportunities. So if people get into fear, that's where they get lost, that's where they become. They don't know, they don't know what to do. They they get in panic, and then they freeze. Instead, when you get into crisis mode, you need to stay more focused, and understand, how can I make the most of this moment? What can I do now. And, believe it or not, so that you know, also, when I went in, when I went through this particular COVID, you know, it was also it was fearful for me, I cannot lie to you that I was very fearful. For the first time actually, I also came into this freezing position. But then after a few weeks, I start to talk to myself and say, You cannot do that. Now your family depends on you. Your livelihood depends on you. Your mental health depends on you, you got to do something. And then suddenly, I was listening to some podcasts, and then one guy is spying on me so much, I removed my fears immediately. And I and I, I went, I made a decision that actually change my life, change my life and change the life of the wonderful 50 employees that were working at a time in the company in in Chile, Yucatan, you know, when I was employed at the time, and guess what, from the moment, I became so much stronger, so much self confident, in so much secure that again, in, in a situation of of all of a crisis, that is an opportunity. Michael Hingson ** 57:55 And isn't that what it's about? And I think that you realize that there are so many things that you can't control. And as I talk about here, a lot there, excuse me, all the things that you you do have control over. And those are the ones that you have to address and you chose to let your fear be a tool for you. And you chose to not fear and be overwhelmed by stuff. And yeah, COVID is certainly something that affects all of us, and affected all of us. And I don't know when or if that is going to totally go away. I don't know how, you know, I don't know how it's going to progress. They're talking about there being a major upsurge during the winter. And that's very possibly going to happen. And we're going to have to deal with that. But that isn't something that I have control over. That isn't something that you have control over. But we certainly do have control over how we choose to deal with it. And whether we allow fear to overwhelm us or whether we allow fear to strengthen us, which is what you're talking about here. Rocco Bova ** 59:09 Absolutely. And become a stalker. Michael Hingson ** 59:12 And, you know, I, I think everyone can be unstoppable. But many people choose not to learn to grow. And unstoppable in part also really requires that you look at yourself. People don't like to do that. Rocco Bova ** 59:30 Yep. Yeah, absolutely. I can only agree with you with that. Michael Hingson ** 59:34 So it is a challenge. Well, any last things, any last thoughts that you want to add to what we've talked about? We've been doing this for an hour and I've really enjoyed it, especially the last five minutes. I love what you've had to say but any anything that you want to leave his final thoughts for us? Well, Rocco Bova ** 59:54 Michael, I can only say that the hospitality industry is the most one The whole industry in the world, I will not change this for anything, I will do everything all over again for another billion times. I love I keep loving the industry I think is still a wonderful place to be something that you can teach to others. The hospitality industry teaches you a lot, by the way, as is, is an industry that prepares you for so many things, you know, you have situation of fires, bombs, explosion, you name it, you know, everything happens in hotel, you know, you know that. And, and definitely is I mean to say I would recommend it to anyone because he makes you a better person. That's why I was so glad when my son told me that he was going to study hospitality management. So I'm very proud of even and on my daughter as well, because maybe she will get into the industry as well, even though she's studying marketing doesn't say that maybe she's not gonna join the industry, too. So let's see that. Michael Hingson ** 1:01:03 We'll see how that goes. Have you written any books? Rocco Bova ** 1:01:07 You know what? I'm not gonna lie to you. But the last book I read was The the biography of Steve Jobs. Michael Hingson ** 1:01:16 But you've gotten any? Oh, go ahead. Rocco Bova ** 1:01:19 No, I will say that, you know, I don't like I don't like to I don't like Hubble as a branch. I'm not an Apple guy. I'm silly. I have my laptop, my window. And my phone is is Google, Google face Google software. So I'm not an Apple guy. However, I love how Apple was born and grew, they grew up to become what it is. Today's a global brand is one of the most successful brands, you know, ever, ever invented. In I love how Steve Jobs actually made this brand. What are these? Today, if today, Steve Jobs was alive, I think that happened would have been 10 times more successful. Today, I agree at least at least 10 times. So I love the guy, but I don't like apple. Sorry. Sorry, for everybody else, you know, well, I Michael Hingson ** 1:02:17 I like the iPhone, because it's more it's the most accessible smartphone. Now that happened, in part because Apple was going to be sued if they didn't fix it, but they chose to do it. And they did a great job. There about 95% There, there are still things that they should do that they're not but you know, overall, I know what you're saying as far as the hospitality industry. So you haven't written your own book yet. And maybe someday he'll decide to do that. Rocco Bova ** 1:02:47 Let's see. I'm still too young, off. Hopefully, before I retire, I consider that and see I need to I need to find a ghostwriter. And perhaps somebody can help me with that. Michael Hingson ** 1:03:00 They're out there. And yes, so maybe that that's certainly something that's good to do. Well, my first book was published when I was 61. So see, there you go. You got eight years. Exactly. Well, I want to thank you, Rocco, for being with us. This has been a lot of fun. And I think not only inspirational, but I've learned a lot and I love to hear your your discussions about business and so on, which validates so many things. So thank you for doing it and for being here with us. And I want to thank you for listening out there. We really appreciate it. Rocco, if people want to reach out to you how do they do that? Rocco Bova ** 1:03:39 It Michael, I'm I'm very active on LinkedIn. So you can type of my full name Rocco Bova, you can definitely find that I know many people with my name. So can you spell that? Michael Hingson ** 1:03:49 Could you spell it please? Yes, 1:03:50 is R O C C O that's my name. And my family name is B O V A. So you can find me very easily on LinkedIn. And then you you can follow me and I'll be very happy to follow back. And, you know, let's learn from each other. You know, I make my profile, open and public so people can actually reach out you can send me a message without being connected as well. So I reply to everyone that sent me a message. So reach out if you want to have an opinion, or if you want, just talk to me. I'll be happy to do so. Michael Hingson ** 1:04:29 There you go. So reach out to Rocco and tell him what you think and have a discussion with him. I enjoyed this and we're going to stay in touch for sure. And I hope that wherever you're listening, you'll give us a five star rating we would really appreciate that. And of course, as always, I really value getting your emails and your comments and if you'd like to email me, please do so at Michaelhi at accessibe.com that's m i c h a e l h i at a c c e s s i b e.com. I'm gonna go to our podcast page, which is www dot Michael hingson.com/podcast. And Michael hingson is m i c h a e l h i n g s o n all one word. But please give us a five star rating. Reach out to Rocco. I think you'd have a fun time discussing this with him and whatever you want to talk about with him. So I think it makes perfect sense to do and I hope that people will reach out to you, Rocco. And once again, I want to just thank you for being here with us and making us be able to be a part of your day Rocco Bova ** 1:05:34 has been a pleasure. Thank you so much for the invitation. **Michael Hingson ** 1:05:41 You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael hingson.com slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael hingson.com. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael hingson.com forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit www.accessibe.com . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.
Josie sat down with Tracy who works with Embassy Suites and has worked with Kisses 4 Kate for years for an interview! Josie also spoke to Tracy's nephew who was diagnosed with cancer and became a recipient of Kisses 4 Kate's services 2 years ago.
Embassy Suites is celebrating its 40th anniversary, but it's not relying on the past. Undergoing a dynamic transformation Bonnie Campagnuolo, Global Brand Head, Embassy Suites by Hilton, shares hoew the brand continues connecting to owners and customers.
Brand Leader of Home2 Suites by Hilton, Talene Staab, is named a TMG Hospitality Trailblazer and joins the Suite Spot to discuss Home2 Suites and the incredible developments taking place for the brand. From designing the hotel to finding new ways to improve the guest experience, this episode covers the key aspects that make the Home2 brand special. Episode Transcript Our podcast is produced as an audio resource. Transcripts are generated using speech recognition software and human editing and may contain errors. Before republishing quotes, we ask that you reference the audio. Ryan Embree: Welcome to Suite Spot, where hoteliers check in and we check out what's trending in hotel marketing. I'm your host, Ryan Embree. Hello everyone and welcome to another episode of The Suite Spot. This is your host, as always, Ryan Embree. So excited to bring you another episode in another part of our Hospitality Trailblazers series. If this is your first time, we've been running this Hospitality Trailblazers series for almost two years now, and we are interviewing some of the best and brightest in our hospitality industry, some of those people that are trailblazing a path forward, and we certainly have a guest today that fits the bill. Talene Staab, Brand Leader of Home2 Suites by Hilton, Talene, thank you so much for being on the podcast with me today. Talene Staab: It's great to be here with you today. Thank you so much. Ryan Embree: And we're excited to talk about the Home2 Suites brand and all the innovative and exciting developments that are happening with that brand that you were the head of. But before that, although this is not the first time I have met you, we were just talking off camera about how we met at the Hunter Hotel Investment Conference, had the pleasure to meet in person even though we're doing this interview virtually. With this being your first time Talene, tell us a little bit about your hospitality background, the journey that led you to Hilton and ultimately the brand leader for home two suites. Talene Staab: Sure. My family, my parents had a little diner that was like a breakfast lunch diner in the Boston area, and I worked there in high school and it was one of those places that was like, cheers, where no one ordered their food. They kind of like walked in and everybody knew, oh, Ryan's here. We might not have known your name, but we knew what you would eat for breakfast. And it was like that sense of building community around a small business really stuck with me, even though it was hard work and I just loved it. But I started working in hotels and then my family actually moved from Boston to San Diego and relocated, and they stayed at this Embassy Suites and they called and they were like, you will not believe this hotel. And this was like 30 years ago. So the brand was relatively new. They were like, you get a suite in every room, you get free breakfast and free cocktails. And I honestly didn't believe it. They're like, you gotta work here. So I did. I actually was a smart sales manager there, um, became a DOS and then eventually joined the corporate team. And then when the corporate office moved to McLean, I moved back east with my family, young family, and we kind of looked at it as like an adventure. Let's just see what happens. And it ended up being a really good move because from there I took on a ton of different jobs that kind of took me out of the brand and sales world into more operations. I got to be on the Canopy team. I joined like a week before we launched the brand. So learned about new brand development, learned about owners. Development was the big learning curve for me, which was really exciting. And then that set me up to be, the VP of owner relations owner experience. And that was really cool because I got to see what Hilton looked like from the owner's point of view, like the whole elephant, you know. Ryan Embree: Yeah, yeah, we're gonna talk about that.
Embassy Suites is celebrating its 40th anniversary, but it's not relying on the past. Undergoing a dynamic transformation Bonnie Campagnuolo, Global Brand Head, Embassy Suites by Hilton, shares hoew the brand continues connecting to owners and customers.
Doug C. Brown is the CEO of CEO Sales Strategies and a Sales Revenue and Profit Growth Expert. He has led client award-winning and high-performance teams as well as pioneered profitable development programs for companies. He has advised companies such as Intuit, CBS Television, Procter & Gamble, Enterprise Rent-A-Car, Nationwide, Embassy Suites, Inc. 500 to 5000 companies, and thousands of other businesses and entrepreneurs. As an independent division head, Doug created, trained, and presented high-impact, results-oriented web seminars for prospects of Tony Robbins and Chet Holmes. Doug increased their division sales by 864% and close rate by 62% in just six months. Today, he helps companies and individuals increase their sales by incorporating sales revenue and profit growth strategies used by top 1% performers through the Top 1% Academy, Sales Revenue, and Profit Growth Masterminds. He also specializes in creating commission-only sales teams and advises companies on how to properly prepare for a high-performing sales team so they can attract and retain elite sales producers. This Episode is Sponsored By: Jon Ostenson, Founder of FranBridge Consulting and Top 1% US Franchise Consultant is here to help you explore the world of non-food franchising opportunities today. Jon and his team are part of the largest brokerage in the US and have vetted the market thoroughly. FranBridge is hands down the premier source of the best opportunities in the non-food franchising world. You can hear more of Jon's story and how he started FranBridge Consulting on Episode 250 of our podcast. Sign up for a free consultation call with Jon today at millionaire-interviews.com/franbridgeconsulting and receive a FREE copy of his new book Non-Food Franchising. Franbridge Consulting offers five more non-food franchise opportunities in 2024 that you can explore. FranBridge is hands down the premier source of the best opportunities in the non-food franchising world. You can hear more of Jon's story and how he started FranBridge Consulting on Episode 250 of our podcast. Sign up for a free consultation call with Jon today at millionaire-interviews.com/franbridgeconsulting and receive a FREE copy of his new book Non-Food Franchising. Want to Support the Show? Well we'd love for you to join our Patreon Group! What's in it for you? Well you'll instantly get a scheduled call from Austin, where he'll help you with your current or future business... Sign-Up Now at millionaire-interviews.com/patreon.
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