From Paint to Purpose | FCP Services

Cheryl Bachelder is an American businesswoman who was Interim CEO of Pier 1 Imports and was previously CEO of AFC Enterprises, the parent company of Popeyes Louisiana Kitchen, from 2007 to 2017. She was president of KFC from 2001 to 2003. She is the Author of Dare to Serve.

Ann Rhoades is a dynamic and visionary Human Resources Executive with over 25 years experience in a variety of service-based industries. She held the position of vice president of the People Department for Southwest Airlines and executive vice president of Team Services for Promus Hotel Corporation and most recently, the executive vice president of People for JetBlue Airways where she currently remains as a Board Member as well as President of People Ink, her Human Resources consulting company.

Ann Rhoades is a dynamic and visionary Human Resources Executive with over 25 years experience in a variety of service-based industries. She held the position of vice president of the People Department for Southwest Airlines and executive vice president of Team Services for Promus Hotel Corporation and most recently, the executive vice president of People for JetBlue Airways where she currently remains as a Board Member as well as President of People Ink, her Human Resources consulting company.

J.P. Nerbun is a coach, sports consultant, and founder of TOC Culture Consulting, a global sports consulting business. J.P. has over a decade of basketball experience coaching men and women in Ireland, Lithuania, and America at the professional, collegiate, and high school levels, and his mission is to help leaders grow themselves and their teams through mentorship, coaching, and community. He lives with his wife Melissa and children Alena, Kieran, and Conall in Ireland. Learn more at tocculture.com. https://www.amazon.com/Culture-System-Process-Creating-Extraordinary/dp/B0B2TVLVS2/ref=sr_1_1?crid=3OOPYF8KTAJBV&keywords=the+culture+system&qid=1666117251&qu=eyJxc2MiOiIwLjE3IiwicXNhIjoiMC4yMCIsInFzcCI6IjAuMzIifQ%3D%3D&sprefix=the+culture+system%2Caps%2C105&sr=8-1

J.P. Nerbun is a coach, sports consultant, and founder of TOC Culture Consulting, a global sports consulting business. J.P. has over a decade of basketball experience coaching men and women in Ireland, Lithuania, and America at the professional, collegiate, and high school levels, and his mission is to help leaders grow themselves and their teams through mentorship, coaching, and community. He lives with his wife Melissa and children Alena, Kieran, and Conall in Ireland. Learn more at tocculture.com. https://www.amazon.com/Culture-System-Process-Creating-Extraordinary/dp/B0B2TVLVS2/ref=sr_1_1?crid=3OOPYF8KTAJBV&keywords=the+culture+system&qid=1666117251&qu=eyJxc2MiOiIwLjE3IiwicXNhIjoiMC4yMCIsInFzcCI6IjAuMzIifQ%3D%3D&sprefix=the+culture+system%2Caps%2C105&sr=8-1

Greg Besner is the founder and vice chairman of CultureIQ, a global company that helps organizations to create high-performance cultures. He founded CultureIQ in 2013, and since then he and his firm have assisted more than one thousand organizations and millions of employees to strengthen their company cultures. Of note, he was an early investor in Zappos.com, which inspired his commitment to organizational culture.

Greg Besner is the founder and vice chairman of CultureIQ, a global company that helps organizations to create high-performance cultures. He founded CultureIQ in 2013, and since then he and his firm have assisted more than one thousand organizations and millions of employees to strengthen their company cultures. Of note, he was an early investor in Zappos.com, which inspired his commitment to organizational culture.

James started as a painter nearly 3 decades ago, and today runs multiple companies. He embodies FCP's core values of People, Drive, and Growth.

James started as a painter nearly 3 decades ago, and today runs multiple companies. He embodies FCP's core values of People, Drive, and Growth.

Co-founder of the Johnson & Johnson Human Performance Institute, which helped train and inspire more than 250,000 business, sports, medicine, and military leaders worldwide. World-renowned performance psychologist, researcher, and author of 17 books including his most recent, Leading With Character, and the national bestseller The Power of Full Engagement. Dr. Loehr holds a masters and doctorate in psychology and is a full member of the American Psychological Association.

Co-founder of the Johnson & Johnson Human Performance Institute, which helped train and inspire more than 250,000 business, sports, medicine, and military leaders worldwide. World-renowned performance psychologist, researcher, and author of 17 books including his most recent, Leading With Character, and the national bestseller The Power of Full Engagement. Dr. Loehr holds a masters and doctorate in psychology and is a full member of the American Psychological Association.

Giant Leap Consulting specializes in leadership development, strategic planning, and team building. His clients include NASA, eBay, Lenovo, Saks Fifth Avenue, Spanx, the US Department of Veterans Affairs, and the Pittsburgh Pirates. Treasurer has served in numerous management roles, including as the first internal executive coach at Accenture and the captain of the US High Diving Team. He is the author of A Leadership Kick in the Ass, Leaders Open Doors, and Courage Goes to Work.

Giant Leap Consulting specializes in leadership development, strategic planning, and team building. His clients include NASA, eBay, Lenovo, Saks Fifth Avenue, Spanx, the US Department of Veterans Affairs, and the Pittsburgh Pirates. Treasurer has served in numerous management roles, including as the first internal executive coach at Accenture and the captain of the US High Diving Team. He is the author of A Leadership Kick in the Ass, Leaders Open Doors, and Courage Goes to Work.

Giant Leap Consulting specializes in leadership development, strategic planning, and team building. His clients include NASA, eBay, Lenovo, Saks Fifth Avenue, Spanx, the US Department of Veterans Affairs, and the Pittsburgh Pirates. Treasurer has served in numerous management roles, including as the first internal executive coach at Accenture and the captain of the US High Diving Team. He is the author of A Leadership Kick in the Ass, Leaders Open Doors, and Courage Goes to Work.

The FCP Services leadership team reflects how the core values of People, Drive, and Growth help provide direction for all decisions.

Jon, President of FCP Services, discusses the challenges and benefits of evaluating by values.

Jon, President of FCP Services, discusses the challenges and benefits of evaluating by values.

Jim and Jon discuss the role of personality assessments in building culture and developing leaders.

Jim and Jon discuss the role of personality assessments in building culture and developing leaders.

Jon continues in this part 2 episode to speak on how culture influences everything and how to create a culture that works for you.

Jon dives into how culture influences everything and how to create a culture that works for you.

Michel Falcon is a hospitality entrepreneur and international keynote speaker based in Toronto, Canada. He uses customer experience and employee engagement strategies to grow his portfolio of restaurants and venues. The strategies he shares are tried, tested and true.

Organizations everywhere – from startups to Fortune 500s – use WELL to prioritize the health and safety of their people, maximize real estate value and optimize the human and social capital performance of their business.

Joshua Medcalf is the author of many books, including the mega best seller, Chop Wood Carry Water. He is the founder of T2BC, a boutique consulting firm whose focus is leadership, life-skills and mental training. He resides in Southern California, and loves to golf, snowboard, and jump off waterfalls when he isn't writing or speaking around the world.

Joshua Medcalf is the author of many books, including the mega best seller, Chop Wood Carry Water. He is the founder of T2BC, a boutique consulting firm whose focus is leadership, life-skills and mental training. He resides in Southern California, and loves to golf, snowboard, and jump off waterfalls when he isn't writing or speaking around the world.

Joshua Medcalf is the author of many books, including the mega best seller, Chop Wood Carry Water. He is the founder of T2BC, a boutique consulting firm whose focus is leadership, life-skills and mental training. He resides in Southern California, and loves to golf, snowboard, and jump off waterfalls when he isn't writing or speaking around the world.

Today's conversation is about finding clients whose values align with your company's values.

Change Management, Crucial Conversations, Making Space for Culture

The leadership team was all together last week and we used that opportunity to film interviews for an upcoming video. This show includes excerpts from those interviews discussing company culture and examples of what it means to lead with core values.

Ronnie joins the show to reflect on his journey into the industry and what he's learned along the way.

With more than 30 years of experience in commercial real estate, Jason has held the position of Executive Managing Director at a global commercial real estate firm and have been integral in international business development and launching national platforms for valuation advisory. After overseeing engineering, technology, and environmental consulting groups, he's focused on technology consulting for both national and international commercial real estate.

Jon Barsness and Megan Wright discuss both the challenges and benefits of creating a high performance culture.

In this episode we clip highlights from "How technology is changing the guest experience". James Cook, Americas Director of Research, Retail - JLL Doug Stephens, Founder, Author, Speaker - Retail Prophet Ainars Klavins, Founder - Overly Jim Livingston, VP of Sales - Bear Robotics Steve Davis, CEO - Operto Guest Technologies

Retail Dive provides news and analysis for retail executives. They cover topics like retail tech, marketing, e-commerce, logistics, in-store operations, etc.

Doug Stephens is a Canadian futurist, keynote speaker, author and business advisor on the future of retailing and consumerism.

James shares insight about the current retail landscape, trends, and innovation coming down the pipe. Enjoy!

The QR code was invented in 1994, but since 2020 their use case has skyrocketed. Could this technology help you?

ALICE is an all-in-one platform that streamlines operations and communication, boosts productivity, and increases guest satisfaction.

PhocusWire covers and analyzes technology, distribution and the digital economy - the backbone of the travel, tourism and hospitality industry.

Communicate with your customers by receiving and sending voice messages online, using Telbee.

Overly helps people build their own augmented reality content without code. Enjoy!

From running orders to bussing tables, from the dirty work to dish delivery, Bear will help you find the right solutions for your business - Servi Runs, You Serve.

Steve joins the show to discuss ways hotels can elevate the guest experience through the use of a tech operating system like Operto.

The Leadership team discusses how they think about setting goals.

Graham is the President at Maverrik, helping people with their social presence and effectively communicating messages. Enjoy!

Carol reflects on the joys and challenges of recruiting for a values based company. "It's like magic when you find the right person for the right position". Enjoy.

Jon shares how healthy disagreement actually strengthens company culture.

Dave has an extensive history of overseeing large projects, building teams, and managing finances. In this clip he talks about what he looks for when hiring. Enjoy!

Blake is the Sr. Mgr. of National Construction at FCP Services.

Justin is an author, researcher, and college professor currently teaching at Bethel Seminary.

Season Highlight Clips