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Michelle Steenvoorden is the VP of Professional Services at Cleverbridge and is accountable for developing global department strategies/offers to increase revenue, P&L management, operational KPI management and driving department efficiencies. With a background in Customer Success and Consulting in other high-growth SaaS companies, Michelle serves as a leader and expert with best practice experience across customer success, customer support, professional services, and training.Michelle is also a member of the Services Delivery Alliance (SDA), a community of peers in the Professional Services industry. Find out more here. In this episode, Michelle and Jonathan discuss the growth and transformative nature of a Professional Services organisation, some key highlights include:- Fostering Services Leadership and building a strong team- The future of Services Architecture to drive value for customers- Using scorecarding to advance technology - Driving ARR by building profitable business partnerships// Follow Precursive on: Linkedin: https://www.linkedin.com/company/precursiveTwitter: https://twitter.com/precursiveFacebook: https://www.facebook.com/precursiveYoutube: http://ow.ly/RPxH50Chv9k
In this episode of The Payments Show Podcast, I spoke to Doug Caviness who is the VP of B2B Strategy & Partnerships at Cleverbridge.Cleverbridge is a global payment company which provides eCommerce and subscription management solutions for monetizing digital goods, online services and Software as a Service.Summary of topics discussed:1. Increasing Sales Conversion2. Increasing Average Order value3. Manage, Monetize and Optimize4. Self-Service for B2C and B2B Sales 5. Importance of Local Payment Methods6. Transaction-Based Local Customer Support7. Near-effortless Tax Compliance8. Fraud Detection9. Revenue Retention10. Offering Multiple Subscription options, and much more…8m Highlights Version: click hereDetails:- Recorded on 07 Jan 2021- Host: Satwant Phull, Founder of Digital Money Lab- Guest: Doug Caviness, VP of B2B Strategy & Partnerships at Cleverbridge[Next Steps]- Get in touch with Satwant: digitalmoneylab.com- Get in touch with Doug: linkedin.com/in/dougcaviness- Cleverbridge: cleverbridge.com | Twitter: @cleverbridge[Support the Show]Fee-free Overseas Currency Transfer Get a fee-free currency transfer for you or your business with Wise: bit.ly/3DJBBGUBuy Bitcoin and receive $20 cash bonus! Bitstamp is the original global cryptocurrency exchange. Buy instantly with a card: bit.ly/3mQTk9AExchange 150+ different cryptocurrencies Exchange and purchase over 150 cryptocurrencies with Changelly: bit.ly/2YlimDzDisclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.Support the show (https://www.buymeacoffee.com/satwant)
This is the first interview with an eCommerce Solution Provider that integrates CPQ and their eCommerce platform. Doug talks about which vendors they currently work with on CPQ-eCommerce integrations, what customers should consider when doing this type of integration, the biggest challenges of an eCommerce/CPQ project, benefits of the cleverbridge merchant of record selling model and much more. LinkedIn https://www.linkedin.com/in/dougcaviness/ Website: https://www.cleverbridge.com
On this Legal Speak episode, in-house lawyers Katherine Minarik and Sarita Venkat talk about their podcast, 'Heels of Justice," where they spotlight the stories of trailblazing women lawyers. Minarik is chief administrative officer and global GC of Cleverbridge, an ecommerce software company. Venkat heads technology transactions and product legal for ServiceNow, a digital workflow platform. They share what they’ve learned from all those interviews, how they've navigated their own careers, and why diversity matters to them when hiring outside counsel. Legal Speak is brought to you by Econ One, offering economic expertise, consulting and dispute resolution, and data analytics.
Welcome to Heels of Justice; these are the stories of women lawyers who are trailblazers in their field and paved the way for the rest of us. Today, Katherine and Sarita wanted to take a moment to reflect on how their interviews with such amazing guests have resonated with them so far, both personally and professionally. Key Takeaways [:22] Katherine and Sarita welcome listeners to this second special episode of the Heels of Justice podcast and explain what about these discussions resonated with them the most. [:39] Sarita begins the conversation by asking Katherine how she felt interviewing Dahlia Lithwick. [2:57 ] Sarita quotes Dahlia when she spoke of RBG, and your hosts discuss the nature of RBG outside of the meme she’s become as well as celebrity culture. [7:08] Sarita wants people who don’t know Kathi to understand just how dynamic she is in the breadth of her involvement. [8:20] Katherine appreciated Kathi’s message to find ways to add value, to keep learning to be better at what you do. [10:32] Sarita shares the moments when she did feel like she couldn’t do it all, and how Kathi’s message not to compare yourself to others and to do everything you can that makes you happy. [12:50] Katherine loved how Kathi took the comments without ego and took these opportunities to learn and grow herself as well as try to better support her female colleagues. [15:14] Katherine also shares her positively changed impression of Kathi after the interview! [16:25] Sarita admits to not having read Andie’s book, but in the light of the interview, sees the real-life benefit in adding it to her list! [18:50] Katherine underscores the importance of the research and work that went into Andie’s book. [19:25] You hosts discuss diverging points of view regarding the extra considerations women have to factor in. [22:03] Both Kathi and Andy talked about self-evaluation! [22:59] Before signing off, Sarita and Katherine invite listeners to connect with the Heels of Justice to propose future guests, and discuss episodes. That’s it for this episode of Heels of Justice; if you like the stories we’re telling, please visit our website. You can join our mailing list, learn more about our guests, and see what we have planned for the future. You can also follow us on Twitter, on Instagram, and on Facebook. Disclaimer: The opinions you have heard are ours or our guest’s alone. They’re not the opinions of our employers, or our clients, or our bosses, and not our husbands, kids or pets, or anyone else’s. Mentioned in this episode (chronological order) Justice Sonia Sotomayor Sandra Day O’Connor Harry Potter Justice Ruth Bader Ginsburg More about the Heels of Justice, Sarita Venkat, and Katherine Minarik Heels of Justice on the Web Heels of Justice on Twitter Heels of Justice on Instagram Heels of Justice on Facebook Sarita Venkat on LinkedIn Katherine Minarik on LinkedIn Katherine Minarik on Twitter Katherine Minarik at Cleverbridge
Christian Blume, CEO and co-founder of Cleverbridge, from Germany, offers an European perspective to the question: “Is entrepreneurship only about the exit?”
Craig Vodnik is a co-founder of Cleverbridge, a global subscription billing provider. Founded in 2005, Cleverbridge has grown to 300+ employees with offices in Cologne (Germany), Chicago, San Francisco and Tokyo. They have done this all without raising any outside money. At the beginning of his career in 1995, Craig served as the Webmaster of the Chicago Tribune, where he launched its first website. Outside of Cleverbridge, Craig helps develop other entrepreneurs as a mentor at 1871, Catapult Chicago, Junto Institute, University of Illinois at Urbana-Champaign Enterpriseworks Entrepreneur-In-Residence and as a board member of Hyde Park Angels. listen on iTunes listen on google play In This Episode You Will Learn: How they maintain their company culture with offices in different countries? Why you should bootstrap for as long as you can? When is the right time to take venture capital? Why we need more risk taking in Chicago? What fantasy football can teach you about business? How to go about finding and cultivating mentors? Why he decided to join Hyde Park Angels and become an angel investor? Favorite Books: The Art of Negotiation: How to Improvise Agreement in a Chaotic World by Michael Wheeler On China by Henry Kissinger Startup Boards: Getting the Most Out of Your Board of Directors by Brad Feld Selected Links From The Episode: Shradha Agarwal, Co-Founder and President of ContextMedia Chicago Venture Summit John Pletz, Tech Reporter at Crain's Chicago Business Illinois Tech Associate (ITA) Geofeedia Rippleshot Occasion Marcin Kleczynski, Founder and CEO of Malwarebytes
Are you considering layering in a subscription service on your existing eCommerce business? OR Starting up a subscription eCommerce business? If your answer is YES to either question, then listen into this episode! We’ll be talking about the ideal products for subscription commerce, key metrics to for subscription commerce like customer lifetime value (CLV), churn rate and customer acquisition and why subscription eCommerce is so hot right now Craig Vodnik - Co-Founder of cleverbridge - a global ecommerce and subscription provider for over 300 of the world's largest corporations Craig’s is an internet tech veteran - his expertise dates back to 1995 when he was part of the team that launched the Chicago Tribune Newspaper’s website. He has worked in eCommerce, advertising and the financial services industry. And has a degree in Nuclear Engineering! He is going to talk about subscription ecommerce going mainstream and why its predictability and recurring revenue stream makes it such a desirable model
ALTCraig Vodnik is vice president, North America, for Cleverbridge, an ecommerce platform that helps online merchants sell software, music and other digital products. Vodnik joins Practical Ecommerce’s Kerry Murdock, and offers his ideas for the best way to sell digital products online and how to maximize international sales of digital products.