Podcasts about customer care team

Episode Notes For more information and assistance with your Aira/Meta Ray-Ban connection, contact our Customer Care Team at 1-800-835-1934 or support@aira.io. Check out our Youtube channel for more demos. https://youtube.com/c/airaio Email this podcast at airacast@aira.io. Find out more at https://airacast.pinecast.co This podcast is powered by Pinecast.

Episode Notes Airacast Introducing Access AI  Aira has added AI image description and verification to our mobile and web apps. We've bridged that gap between AI and professional, secure human visual interpreters. In this episode we'll take you through each of the features of Access AI. What differentiates it from other AI image solutions? Chapter markers are included so you can quickly get to the feature you want to learn. To get on the list for the Access AI beta, go to the Access AI tab in the Aira app and follow the prompts or visit https://bit.ly/AccessAIBetaSignup.  For more information about Aira, visit www.aira.io or contact our Customer Care Team at 1.800.835. 1934, support@aira.io. Contact this podcast at airacast@aira.io. Find out more at https://airacast.pinecast.co This podcast is powered by Pinecast.

On this week of Retention Chronicles, we're joined by Garret Akerson, Co-Founder of Kindred Bravely. Garret tells Mariah about how they started Kindred Bravely as a fully remote company in 2015, testing their product by giving it to family and friends, gathering social proof in early stages, running social proof ads, selling on Amazon and Shopify, being customer experienced focused, having their customer care team be responsible for social media replies, launching in Target, having a clear message for ads and website experience, educating the market on correct intimates measurements, reducing returns with product education, the DTC space shifting in terms of who is charging for shipping & more.

In this podcast today, I will discuss the company Guardian! Listen to the podcast for details! --- Support this podcast: https://anchor.fm/thressa-sweat/support

In this episode of Esker On Air, you'll get to hear Esker Chief Operating Officer Emmanuel Olivier explain what's causing current complexities in customer service and what strategies and technologies companies are leveraging to overcome them. Listen to Season 3 Ep. 7 of Esker On Air to get all the details!Contact Information:ESKER: info@esker.comJuly Virtual Event: [CLICK]Gartner Article "Winning in the Hills": [CLICK]

Join the support insights community In today's episode we talk to Matt Bell, Customer Care Team Lead at Too Good To Go, about how his team and the wider business are always on the lookout for opportunities to educate their customers - and Matt's previous experience as a high school teacher makes him a real expert on the topic. We'll discuss how Too Good To Go use in-app prompts to tackle common queries, reducing contacts for easily rectified issues, how they drip feed education into auto replies and canned responses, and how having a team who truly live and breathe the company values means this all becomes second nature. Matt also gives his advice on how other companies can work towards aligning themselves on their core values and educating customers (as well as how to keep your bananas fresher for longer)!

Sevana Massih, Aira's Vice President of Service Delivery, outlines her role in overseeing our agents and Customer Care Team. She also talks about her experiences using sign language interpreters and the parallels to visual interpreting . CEO Troy Otillio updates us on Aira for Desktop, then takes your questions. 

We've brought together customer support experts for a discussion on the trends transforming support and their plan to tackle them.Joining us are Adrian Swinscoe, CX advisor, author, and speaker, Ruth O'Brien, Senior Manager of Customer Support at Intercom and Shawn Carter, Customer Care Team lead at Aircall.Read The Intercom Customer Support Trends Report 2022 here: https://www.intercom.com/blog/customer-support-trends-report-2022/See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

In dieser Episode der AMA setzen wir den OKR-Begriff und auch den Projekt-Begriff ins Verhältnis, und grenzen in diesem Zuge das Projekt von einem OKR Zielsetzungsprojekt ab. Zusätzlich beschäftigen wir uns mit der Frage, ob die Verantwortung eines Company Sets zu delegieren ist oder ob diese bei der verantwortlichen Person für das Company Set verbleibt. Auch das Tagesgeschäft ist wieder ein Themenbereich dieser Episode und wir beleuchten, wie man Kundensupport und Customer Care Team gut in den OKR Prozess überführen kann. Zudem diskutieren wir, wie das Thema Fortschritt im Verhältnis zu Key Results und binären Key Results zu bewerten und zu beurteilen ist.

Back with some post-vacation clarity, John shares a bug fix (with the help of the Customer Care Team) with voice control when using a custom UIButton class. While Scotty talks his unintentional internet blackout, the lack of cellular service, and how modern apps have developed an evergrowing internet connection addiction. Michael Fey 1Password Blog Post on Electron Example of 1Password Pushback Cleaning Up Twitter

This month is jam packed with info. We learn about how to text our Customer Care Team. Aira will be at CSUN and Emily gives us tips on interacting with agents. Plus we take your questions. 

There's nothing more important to a growing business than your customer experience - absolutely nothing. In today's service economy, it's the defining factor for most businesses, but even if it's not your unique business differentiator, not creating a good experience will lead to negative feedback, bad reviews, and increased churn. Anyone can start a business, but if you want to stay in business you need to keep your customers happy. Join us for this exclusive interview with Caitlyn Rathgeb, the Director of Client Care for Hergenrother Realty, and learn her secrets to building a top-notch customer service department for the nation's #4 Real Estate Team. https://www.myoutdesk.com

Karla Stickney is a member of the Customer Care Team at imageOne and has been with the company for almost 15 years. Karla grew up in Lathrup Village, Michigan and moved to Chicago shortly after graduating high school. In Chicago, she worked for an x-ray manufacturer for just over five years where she was a part of the Customer Care Team. Her deep passion for providing customers with an extraordinary experience was the core reason she decided to apply to imageOne when she decided to move back to Michigan. Karla credits imageOne for fostering her growth and encouraging her to strive for the extraordinary. In the time that Karla started working at imageOne, she met and married her husband of 9 years, Pete, had her two boys Jakob and James, and purchased their first family home. She spends her free time relaxing with her family and reading. She is an avid runner and has an 11 year tradition of running the half marathon with her husband every October in Detroit. What you’ll learn about in this episode: How to start the day right by taking both mental and physical health into consideration Defining what’s important and staying focused on those things to be successful professionally, physically and personally Why choosing your thoughts matters and how to use that technique to perform better in life How life experiences — even from our youngest days, can teach us lessons about ourselves and how to use that knowledge to better ourselves How talking about your high school days, the kinds of choices you made, and why you made them can help you understand who you are as a person today How to find or identify opportunities in life and act on them Why building trust in your employees and trusting your employers can bring about a work environment conducive to productivity and shared desired to perform well Why finding purpose in what you do can help you perform better — and find it to be more rewarding Why caring is a virtue that matters, must be nurtured, and must be given How caring and feeling as though you are cared about can make all the difference Why genuine empathy and gaining a greater awareness of the people around you and the world itself can make life easier and more meaningful  

On Episode 076 of Write Now, Brian is joined by Kelsi from our Customer Care Team to discuss pens for small hands, motherhood, and her experiences working with GPC.

On Episode 066 of Write Now, Brian is joined by Adrianne from our Customer Care team! She talks about how she discovered Goulet Pens, her beginning struggles with fountain pens, and the Jinhao Sharks!

This is the first episode of Gab ‘N Go Podcast created specifically for Horizon customers. We are excited to announce the launch of Solana eLearning, which will help Solana customers become power users. If you’re not a member of the Horizon Family, don’t worry. We will be back to our regular rotation of school nutrition innovators and influencers in our next episodes! Jessica McCulley is an Implementation Specialist on the Customer Care Team at Horizon and she joins us to share a behind the scenes look at Solana eLearning. Topics discussed: - Horizon Customer Support - Horizon eLearning Get social: - Horizon Software on Facebook: www.facebook.com/horizonsoftwareinternational - Horizon Software on Instagram: www.instagram.com/horizonk12 - Horizon Software on Twitter: www.twitter.com/horizonk12 - Gab ‘N Go on Facebook: www.facebook.com/gabngopodcast - Gab ‘N Go on Instagram: www.instagram.com/gabngopodcast - Gab ‘N Go on Twitter: www.twitter.com/gabngopodcast - Connect with Gab ‘N Go host, Liz Roesel, on LinkedIn: www.linkedin.com/in/lizroesel/

Meet Susan from our Customer Care Team!

 A free form Friday episode. On Friday we go free style and talk about whatever we want. Because it’s Friday! Brought to you by: The Social Pack: Get on the inside to stay on the topside. Join today! MorningBrooke Digital Consultancy: If you need help with digital customer support strategy go to www.MorningBrookeDigital.com “Soldier, shut up and…

The investment quorum is a team. There is myself, there is the Director Private Clients, Petronella West and she has around 25 years of financial planning experience and my Chief Investment Officer, Peter Lowman, has over 40 years professional investment market experience mainly gathered at Cazenove’s but for the last 7 years within Investment Quorum. The Customer Care Team, Operations, Lisa Ryall and Paul Goodrich have been around for many, many years. We are a very stable team, people tend not to come and go and there as many support members of our team as advisers in the team and we think that this is incredibly important. We work on a very collegiate basis, everyone is involved with everyone but, of course, clients want stability of advice so they will have a nominated adviser who always looks after them. That’s not to say that they are the only one to work with the client but they always have a named adviser. In fact what we have seen as clients arrive to us from larger organisations they have become very fed up there with being passed from pillar to post, people have come and people go and they have to constantly re-explain what they are looking for so that is not the way we operate. At Investment Quorum clients it’s a very stable team where you are looked after by the same people.