Podcasts about client care

Ever wondered if bringing on dietitians in mental health could transform your group practice—but felt stuck on where to start?  In this episode, I'm sitting down with Jamie Magdic, registered dietitian and group practice owner, to dive deep into the logistics of dietitians in mental health, opportunities, and challenges of creating a true multidisciplinary practice. Jamie shares her experience running a thriving, insurance-based dietitian group and offers key insights into how multidisciplinary therapy can better serve your clients—and how to navigate the practical hurdles like billing, legalities, and team support. If you've been thinking about expanding your practice beyond therapy services, this episode is packed with must-know information, especially when it comes to dietitian insurance coverage and setting up your systems for success. In this episode, you'll learn: What makes bringing on dietitians in mental health so powerful—and why it's a growing trend for group practice owners. The biggest surprises (and headaches) when it comes to dietitian insurance coverage and why medical billing looks very different from therapy billing. How to structure a strong multidisciplinary practice team that ensures dietitians feel supported, legally protected, and able to thrive. The often-overlooked benefits of multidisciplinary team collaboration—and how it elevates client care and boosts outcomes. What systems and experts you need in place to create a sustainable multidisciplinary therapy environment (hint: supervision, billing, and legal guidance are critical!). Tune in to the full episode now to learn exactly how to navigate bringing dietitians in mental health into your practice and unlock the true benefits of multidisciplinary team care!   LINKS: Need extra support? Join The Exchange, a membership community just for group practice owners.  The Group Practice Exchange Programs + Courses The Accountability Equation™ Quiz The Accountability Equation Book Group Practice Forecasting Support GPT   CONNECT WITH MAUREEN WERRBACH & THE GROUP PRACTICE EXCHANGE: Website Facebook Instagram LinkedIn   CONNECT WITH JAMIE MAGDIC: Website Instagram   SPONSORS: TherapyNotes: An EHR software that helps behavioral health professionals manage their practice with confidence and efficiency. Go to therapynotes.com/r/thegrouppracticeexchange for two free months!  GreenOak Accounting: An accounting firm that specializes in working with group practices. Mention TGPE to get $100 off your first month!  

In this solo-cast episode of RWS Clinician's Corner, Margaret talks about something we don't discuss enough - how your financial health impacts your ability to show up for clients. Let's face it - when you're stressed about money, it affects everything. Undercharging isn't noble; it's actually draining you and may even impact the quality of care you provide. Margaret emphasizes that charging what you're worth is an act of integrity that benefits everyone and allows for true long-term success. The fact is, this work changes lives, and it deserves to be valued appropriately.    The Clinician's Corner is brought to you by Restorative Wellness Solutions.  Follow us: https://www.instagram.com/restorativewellnesssolutions/    Keywords:  Financial health, self-care, undercharging, practitioners, well-being, sustainability, integrity, client care, value, stress, money, fees, functional health, industry standards, credibility, financial stress, insurance-free practice, root-cause work, energy depletion, emotional depletion, mental depletion, financial resources, investment, self-worth, life-changing work, financial needs, pricing, healing, clinical success, transformation, sustainable success, presence, clarity, perceived value, effectiveness, ripple effect Disclaimer: The views expressed in the RWS Clinician's Corner series are those of the individual speakers and interviewees, and do not necessarily reflect the views of Restorative Wellness Solutions, LLC. Restorative Wellness Solutions, LLC does not specifically endorse or approve of any of the information or opinions expressed in the RWS Clinician's Corner series. The information and opinions expressed in the RWS Clinician's Corner series are for educational purposes only and should not be construed as medical advice. If you have any medical concerns, please consult with a qualified healthcare professional. Restorative Wellness Solutions, LLC is not liable for any damages or injuries that may result from the use of the information or opinions expressed in the RWS Clinician's Corner series. By viewing or listening to this information, you agree to hold Restorative Wellness Solutions, LLC harmless from any and all claims, demands, and causes of action arising out of or in connection with your participation. Thank you for your understanding.  

In this episode of the Veterinary Leadership Success Show, I'm joined by Dr. Mark Reeve, second-generation practice owner of Tea Tree Gully Veterinary Hospital in South Australia. Mark's approach to team development is anything but traditional—and it's paying off in spades.What started as a frustration with stagnant nursing careers and dusty procedure manuals became a mission to revolutionize learning in his clinic. Inspired by the leadership playbook Turn the Ship Around by David Marquet, Mark and his team have built a powerful in-house certification program that's giving his nurses real direction, satisfaction, and career momentum.From ditching the 200-page ops manual to introducing 60+ micro-certifications tied directly to pay and performance, Mark shares exactly how his practice transformed learning into a dynamic, gamified system that's increasing retention, boosting skill levels, and creating a culture of repeatable excellence.If you want your team to love learning, feel empowered, and stick around for the long haul—this episode is a must-listen.Episode Outline: [00:00] – Skills as Procedures[01:00] – Meet Dr. Mark Reeve: Second-gen vet and practice owner in Adelaide[03:20] – From James Herriot Roots to Modern Leadership[04:30] – The Problem: No CPD, no progression, high nurse attrition[05:50] – Enter Turn the Ship Around: A Navy-inspired pivot to career pathways[07:10] – Turning a Dusty Procedure Manual into 60+ Micro-Certificates[08:45] – Monthly Recognition, Mentorship, and Real Accountability[10:00] – Retention, Repeatability, and Pay Tied to Progress[11:45] – A Fairer, More Transparent Career Path (No More Tenure Bias)[14:00] – Going Beyond Basic Roles: Consulting, Clinics, Anesthesia & More[17:00] – The Impact on Training ROI & Vet Skill Uptake[20:00] – Curriculum Creation on the Fly—And Why Alpha Testing Works[25:30] – Certificates Built by Nurses, for Nurses[27:00] – Why Mark Doesn't Worry About Recruitment Anymore[29:15] – Soft Skills, Client Care & Team Ownership[31:00] – Scaling Learning with ChatGPT & Automation (Future Vision)[34:30] – The Power of Procedural Thinking[36:30] – From Lip Service to Long-Term Success Plans[38:15] – “Everyone Comes Home”: How Mark Built an Alumni Culture[39:45] – Building a Pipeline from High School to Hospital LeadershipResources:Book Mentioned: Turn the Ship Around by David MarquetConnect with Dr. Mark Reeve:Tea Tree Gulley Veterinary Hospital: https://www.ttgvet.com.auDr. Mark Reeve on Linkedin: https://www.linkedin.com/in/mark-reeve-a3419068/ Follow Dr. Dave Nicol for More Leadership Insights:Follow Dave: @drdavenicolLearn more about Veterinary Leadership Training: Veterinary Leadership AcademyEnjoyed this episode?Leave a review on iTunes and share it with your veterinary colleagues!Mentioned in this episode:Mentioned in this episode:Are you finding it impossible to carve out time for leadership tasks in your veterinary practice? Do you feel like you're

In a strategic move to extend its renowned legal expertise, Pepperells Solicitors proudly announces the expansion of its conveyancing service into the York area. This development is set to offer residents unparalleled legal support, reinforcing Pepperells' commitment to providing exceptional client service. Pepperells Solicitors York City: York Address: 14 Coppergate Website: https://www.pepperells.com/branches/york

00:00 Introduction to the Unbundled Attorney Mastermind Podcast00:32 Welcome to the Fireside Chat with Anthony Godshaw02:31 Anthony's Journey and Success with Unbundled Attorney04:18 Balancing Personal Life and Professional Growth04:42 From Eight to 118 Active Cases: The Growth Story08:03 The Importance of Client Connection and Genuine Interest11:28 Effective Lead Conversion Strategies15:50 Building a Sustainable Practice with Consistent Revenue24:57 The Role of Free Consultations and Client Trust32:11 Quick Response and Initial Client Interaction36:02 Navigating Payment Processes36:20 The Importance of Follow-Ups36:58 Walking Clients Through Payments38:05 Building Authentic Client Connections40:03 Discussing Deposits and Payment Plans45:17 Balancing Work and Family Life48:32 Expanding Your Law Practice49:38 Effective Hiring Strategies51:57 Inspiration and Future Goals59:02 Q&A and Final Thoughts If you enjoy this podcast, please head over to iTunes, subscribe to the show, and leave us a review. We love hearing from our listeners and look forward to reading your feedback! For more information about Unbundled Attorney and how our exclusive, unbundled leads can help grow your practice, visit: https://www.unbundledattorney.com  

How can empathy and relentless determination reshape your approach to overcoming personal and professional challenges? In this episode of the Real Estate Excellence Podcast, Tracy Hayes sits down with Veronica Barba, an extraordinary real estate agent from ERA One Team Realty. From her humble beginnings in Moldova under Soviet rule to her thriving career in Jacksonville, Florida, Veronica shares an awe-inspiring story of resilience, adaptability, and passion. Having moved to the U.S. with limited English skills, Veronica turned her challenges into opportunities by embracing a client-focused approach that combines deep market knowledge, unyielding dedication, and authentic care. Veronica was born in the Republic of Moldova at that time part of Soviet Union. At 18 started to work as a nurse at Oncological Institute then later decided to change the carrier and graduated from Technical University of Moldova with a bachelor degree in Interior Design, licensed engineer and Master Degree in Architecture and Construction. In 6 years, she was working as University Lecturer at Technical University of Moldova. 9 years ago, she moved directly to Jacksonville with less than 100 words in English, no family or friends in Jacksonville and now she's 8 years of real estate journey. So far, her most successful year is 2024 with 45 closed homes.Enjoyed this episode? Share your thoughts on how empathy has played a role in your personal or professional life.   Highlights 00:01 - 04:03 Veronica Barba: Leading with the Heart ·       Growing up in Moldova during Soviet control ·       The challenges of limited freedoms and access to opportunities ·       The dream of exploring life beyond Moldova's borders ·       Studying abroad in Romania as a life-changing milestone ·       Family values and resilience in difficult societal conditions 04:04 - 21:04 Breaking into Real Estate: A Pivotal Encounter ·       How a persistent mentor introduced her to real estate ·       Overcoming doubts about her abilities in sales ·       Navigating the complexities of real estate licensure ·       The importance of finding purpose in her career choice ·       Her first steps toward mastering the real estate profession 21:05 - 34:12 Mastering the Real Estate Business ·       Learning the technical side of contracts and legalities ·       Gaining deep market knowledge through research ·       Finding creative solutions for first-time homebuyers ·       Understanding the mortgage process to better assist clients ·       Strategies for winning in competitive, multiple-offer situations   34:13 - 56:00 Heartfelt Stories: Making Dreams Come True ·       Helping an 81-year-old buy his first home ·       Going above and beyond to show the perfect property ·       Building lifelong client relationships through care and trust ·       Handling setbacks with determination and grace ·       The rewarding moments that fuel her passion for real estate   56:01 - 01:20:04 Advice for Aspiring and Experienced Agents ·       The importance of confidence, care, and authenticity ·       Leveraging past client relationships for referrals ·       How preparation and research create client trust ·       Staying adaptable in fluctuating market conditions ·       Continuous improvement as the cornerstone of success   Quotes: "I may do this every day, but for them, it's their first experience, and I have to be there for them." – Veronica Barba "If you look at life like a puzzle, finding solutions becomes a fulfilling mission." – Veronica Barba "Confidence and care—these are the foundations of building trust with clients." – Veronica Barba   To contact Veronica Barba, learn more about her business, and make her a part of your network, make sure to follow her on LinkedIn, Instagram, and Facebook. LinkedIn: https://www.linkedin.com/in/veronica-barba-07720573/ Instagram: https://www.instagram.com/veronica_barba_realtor/ Facebook: https://www.facebook.com/VeronicaBarbaRealtor/   If you want to build your business and become more discoverable online, Streamlined Media has you covered. Check out how they can help you build an evergreen revenue generator all powered by content creation!   SUBSCRIBE & LEAVE A 5-STAR REVIEW as we discuss real estate excellence with the best of the best.   #RealEstateExcellence #RealEstateJourney #GritAndSuccess #LeadingWithHeart #RealEstatePodcast #JacksonvilleHomes #MoldovanToAmericanDream #ClientFocused #EmpathyInBusiness #RealEstateAgentTips #OvercomingChallenges #RealEstateSuccess #ERARealty #RealEstateStrategies #FirstTimeHomeBuyers #RealEstateStories #PassionForRealEstate #InspiringJourneys #AmericanDream #BuildingConnections

When searching for an attorney, emotions tend to be at their highest. People who seek lawyers are often facing hardships unlike ever before.  Atticus Family Law firm director, Natasha Vondracek explores the topic of client care with LAWsome host, Tanner Jones.  How does your law firm convey to a potential client that they are more than just a number or a case on your desk? Natasha shares her expert insights with us in the latest LAWsome episode. You can connect with Natasha on her LinkedIn here - https://www.linkedin.com/in/natasha-vondracek/ and her website - https://atticusfamilylaw.com/  TLDR: In this episode you will learn How to create a personalized approach to client care How to instill a nurturing culture among your staff The importance client care plays in reputation management  

In this episode, Lydia shares her 10-year journey as an esthetician and business owner, focusing on brow services and creating a safe space for clients

Download Chris's FREE E-Book on “How To Find Ultra High Net Worth Clients" from ⁠UHNWC.com⁠. About This Episode:Todd Pisarczyk (LinkedIn) is the Founder and CEO of Momentous Wealth Management. Todd shares his journey from starting his practice right out of college to leading a firm with $400 million in assets under management. They discuss the importance of creating processes, how Todd is preparing his firm for the next generation, and the impact of personalized client service. Todd emphasizes the value of hospitality in financial services and offers practical tips on building a referable and lasting business. In this episode, Chris and Todd discuss: Building a Multi-Generational Firm Developing Effective Processes Client Service and Hospitality Final Thoughts and Future Goals Connect with Todd Pisarczyk: LinkedIn: https://www.linkedin.com/in/toddpisarczyk/ Website: https://www.momentouswealth.com/ X (Twitter): https://x.com/tpisarczyk Podcast: The Momentous Wealth Podcast Books Mentioned: Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect Maximize your marketing, close more clients, and amplify your AUM by following us on: Instagram: ⁠https://instagram.com/ultrahighnetworthclients⁠ TikTok: ⁠https://tiktok.com/ultrahighnetworthclients⁠ YouTube: ⁠https://www.youtube.com/@uhnwc⁠ Facebook: ⁠https://www.facebook.com/UHNWCPodcast⁠ X (Twitter): ⁠https://twitter.com/uhnwcpodcast⁠ iTunes: ⁠https://podcasts.apple.com/au/podcast/ultra-high-net-worth-clients-with-chris-brodhead/id1569041400⁠ Spotify: ⁠https://open.spotify.com/show/4Guqegm2CVqkcEfMSLPEDr⁠ Website: ⁠https://uhnwc.com⁠ Work with us: ⁠https://famousfounder.com/fa ⁠ DISCLAIMER:This content is provided by Chris Brodhead for the general public and general information purposes only. This content is not considered to be an offer to buy or sell any securities or investments. Investing involves the risk of loss, and an investor should be prepared to bear potential losses. Investments should only be made after thorough review with your investment advisor, considering all factors, including personal goals, needs, and risk tolerance.

Welcome to the Irreplaceable Dental Team podcast brought to you by DAME - Dental Assisting Made Easy. A safe space to be mentored, empowered, and equipped. We are here to discuss client care with Evadney Ramdial in this episode: "Extreme Client Care: Beyond Expectations" Let's learn and stay on the grow! Please remember to subscribe, rate, and share. DAME - Dental Assisting Made Easy. We are better together! A big thank you to local Jamaican artist, Owen Pinnock, for the original music on our podcast.

In this episode of Browducation, Megs reflects on the past year and shares exciting plans for 2025!

This week, we speak with Christine Coletta & Ellen Walker-Mathews, Board Members of BC VQA Wine Info Centre in Penticton, which represents 150 wineries, lists 900 wines and many wine-related gifts. Ian Stilborn, Executive Chef Ward's Wine Country Kitchen at the District Wine Village, Oliver, BC, explains how they work with the wineries and are a full-service restaurant on-site. Angela Lyons, VP of Sales & Marketing, Bacas Family Wines, which includes Quails' Gate Estate Winery, joins us in-studio to debut two new sparkling wines and a range of Cascadia import labels destined to fill the gap left after the extensive vine damage suffered over the last two winters. Finally, JP Potters, Western Canada Director of Client Care, Irongate Auctions, talks about the new world of online wine auctions in Canada and how easy the process is to manage.

This special three-day podcast series is tailored for coaches eager to enhance their businesses by building scalable offers and implementing effective systems. Throughout the series, listeners will gain insights from Jo Lott's journey, focusing on actionable steps to achieve greater income freedom and a stronger influence in their field. On Day 3 of the series, Jo highlights the importance of celebrating client investments, providing clear guidance, and nurturing long-term relationships to foster loyalty and referrals. She also emphasizes leveraging feedback, success stories, and referral programs to enhance client satisfaction and build a thriving coaching business.Timestamps:[00:01:00] Overview of the Week's Topics[00:04:00] Onboarding Process Essentials[00:07:00] Nurturing Long-Term Client Relationships[00:08:00] Retention Strategies[00:10:00] Feedback and Testimonials[00:12:00] Building Your Referral EngineIf you would like to join Slack group where we discuss challenges and share experiences use the link below. Register to join the FREE Slack community Useful LinksThe Next Level Mastermind details Download the Free Digital version of Coaches' Planner (edition 2025)Signature Solution Step-by-Step Self Study CourseDownload the 12 ways to get clients nowLearn about The Business of Coaching programmeConnect with Jo on LinkedInRate and Review the PodcastIf you found this episode of Women in the Coaching Arena helpful, please do rate and review it on Apple Podcasts or Spotify.If you're kind enough to leave a review, please do let Jo know so she can say thank you. You can always reach her at: joanna@joannalottcoaching.comEnjoyed This Episode? Don't Miss the Next One! Hit subscribe on your favourite podcast app to be notified each time a new episode of Women in the Coaching Arena.

We kicked off the program with four news stories and different guests on the stories we think you need to know about!Rebecca Gavin - Dana-Farber's Vice President of Annual, Planned & Institutional Giving discusses Giving Tuesday & Boston's Dana-Farber Cancer Institute & the Jimmy Fund are hoping to raise more than $1 million to conquer cancer this Giving Tuesday!Linda Matchan – Boston Globe correspondent - the writer and editor for Globe Santa which is in its 69th year delivering holiday joy to more than 3 million children in 201 communities across the Commonwealth, answering the letters of children and families and delivering toys, books and games to local children!Kathy Butler, Director of Client Care at Home Instead in Waltham, MA says you can be a Santa to A Senior! It's a program that preads holiday cheer to lonely or financially challenged seniors. Billy Busch - founder of the Busch Family Brewing & Distilling Company, is an heir to the iconic Anheuser-Busch legacy & Author of "Family Reins." It chronicles the journey of the Busch family.Ask Alexa to play WBZ NewsRadio on #iHeartRadio and listen to NightSide with Dan Rea Weeknights From 8PM-12AM!

Are you feeling tired and uninspired, but still needing to work? In this episode, I'm sharing the systems I use when I have to show up for my business despite how I'm feeling. In This Episode You'll:Explore avenues of inspiration.Hear systems for productivity.Understand what to do when it's time to work.Find it quickly::02 - Balancing Business and Burnout1:09 - Host Introduction and Podcast Overview2:02 - Planning for Uninspired Times3:51 - Creating a Business Hub6:26 - Mission Statements and Income Activities9:32 - Working Uninspired and Avoiding Perfectionism15:52 - Client Care and Visibility18:35 - Motivation and RewardsMentioned in this Episode:Episode 105: The Business Reboot Pt. 3 | 3 Ways to Boost Your VisibilityEpisode 87: Notion for Business: How I Use Notion to Organize My Business, Content Creation Process, & TeamEpisode 53: 10 Tips For Using Instagram Stories to Attract Clients and Grow Your Small BusinessEpisode 45: Pushing Past Perfectionism in Your Content, Business, and BeyondMore ways to connect:JOY MICHELLE INSTAGRAMWORK WITH JOY AS YOUR COACHJOY MICHELLE CO. WEBSITERead the full show notes from today's episode HERE.If you're enjoying the content we're creating on the podcast and want to connect with others who are called to both, make sure you come join us in the PhotoBoss® with Joy Michelle Facebook Group! Join Now >>

In today's episode, Shannon dives into a topic near and dear to her heart—boosting your business with top-notch client care. Drawing from her extensive background in customer service, which spans from McDonald's to Big Four firms to software companies, Shannon has firsthand experience in the power of excellent client interactions. This episode takes listeners through three critical aspects of client care that can make or break a business: having a clear proposal process, ensuring a user-friendly website, and effectively leveraging client information to enhance their experience. Get ready to take notes, as these insights are designed to help create a client-focused business that not only attracts but retains satisfied customers.  What you'll hear in this episode: 05:27 Prioritize customers by responding quickly, avoid delays. 09:34 Read information provided before asking repetitive questions. 10:46 Streamline processes to improve customer service experience.  If you like this episode, check out: Acquire Cheaper and Better Customers (Financial Priority Formula Part 3)  Simplifying Sales Strategy  Lowering Your Price to Sell More?  Want to learn more so you can earn more? CFO Power Session: https://www.keepwhatyouearn.com/power-sessions  Visit keepwhatyouearn.com to dive deeper on our episodes Visit keepwhatyouearncfo.com to work with Shannon and her team Watch this episode and more here: https://www.youtube.com/channel/UCMlIuZsrllp1Uc_MlhriLvQ  Connect with Shannon on IG: https://www.instagram.com/shannonkweinstein/   The information contained in this podcast is intended for educational purposes only and is not individual tax advice. Please consult a qualified professional before implementing anything you learn. 

How do you reignite your love for sewing while managing the day-to-day demands of running a business? In this episode, I chat with Sarah Betty of Sarah Betty Designs about her journey from learning to sew with her grandmother to running a thriving bridal business. Sarah shares the story behind her designs, her deep connection with clients, and how she keeps her creativity alive, even during the busiest wedding seasons. In this episode: How Sarah became a bridal seamstress.  The importance of creating memorable client experiences and building meaningful relationships. How Sarah balances work, family, and creative projects with intentional boundaries and routines. Tips for managing burnout and finding joy in your craft, even during peak seasons. How to block off time, using tools like Dubsado, to prioritize time for family and personal projects. The value of personal projects and how they can reignite your creative spark. The importance of a morning routine and staying active in your personal life to keep your business running.  Connect with Sarah: Website: https://sarahbettydesigns.com Instagram: https://www.instagram.com/sarahbettydesigns Facebook: https://www.facebook.com/sarahbettydesigns/ Connect with Nadine:  Check out the exclusive private podcast series, Fitting Packages 101: https://enchanting-sun-77080.myflodesk.com/privatepodcast Become a member: https://secretsofabridalseamstresspodcast.com/membership Instagram: https://www.instagram.com/secretsofabridalseamstress/ TikTok: https://www.tiktok.com/@nadinebozeman YouTube: https://www.youtube.com/@secretsofabridalseamstress

Send us a textIn this episode of the Serve First, Sell Later Marketing podcast, host Sylvia Garibaldi emphasizes the transformative power of empathy in professional practices, particularly for lawyers, mediators, and divorce professionals. Sylvia discusses how empathy is not merely a soft skill but a vital tool that fosters trust and enhances client relationships. She shares actionable strategies for integrating empathy into daily practice and marketing efforts, ultimately helping professionals connect more deeply with their clients and achieve better outcomes.Resources:Feeling stuck about how to grow your practice, book a free strategy call here.Key TakeawaysEmpathy as a Superpower: Understanding and sharing clients' feelings can significantly enhance professional relationships.Building Trust: Clients who feel understood are more likely to share critical information and engage in the decision-making process.Effective Communication: Empathy allows for clearer explanations of complex concepts, making clients feel more comfortable.Practical Strategies: Active listening, personalized communication, empathetic questioning, and nonverbal cues are essential for demonstrating empathy.Episode Chapters01:26 - Exploring empathy's role in professional practices.07:55 - Maintaining Client Relationship: The role of empathy in ongoing client interactions.09:50 - Active Listening Techniques: Strategies for effective listening to understand client needs.16:28 - Building Referral Relationships: Using empathy to strengthen connections with referral partners.Rate, Review, & Follow on Apple Podcasts"Love listening and learning from the Serve First, Sell Later Marketing Podcast” If that sounds like you, please consider rating and reviewing my show! This helps me support more people -- just like you. Click here, scroll to the bottom, tap to rate with five stars, and select “Write a Review.” Then be sure to let me know what you loved most about the episode!Sign up for our free LinkedIn newsletter on marketing your professional practice Click here for a free strategy call Connect with me on linkedin Join our online community Subscribe to my youtube channel

Unlock the secrets of building a successful multidisciplinary clinic with our special guest, Josh Nelson from Thrive Health Co in Brisbane. Josh takes us through his journey of integrating a diverse team of health professionals, from chiropractors to child health specialists, all under one roof. Discover how he managed to foster collaboration and mutual respect among his team, overcoming tensions to prioritise patient outcomes and create a centralised client care experience.Josh doesn't just stop at team integration; he shares insights on personal growth and effective team management, drawing inspiration from the book "Radical Candor" by Kim Scott. Learn about the innovative strategies he employs to maintain an accountable and supportive workplace, like moving discussions out of the office and replacing traditional performance reviews with engaging quarterly catch-ups. His approach highlights the importance of recognising individual differences and providing tailored support for both personal satisfaction and team success.But it's not all work and no play. Josh opens up about the delicate art of balancing work and family life, offering valuable advice for entrepreneurs navigating the same path. He reflects on maintaining structured work hours and effective communication, which allows him to pursue personal interests and foster a positive team culture. With insights on financial literacy and future aspirations, this episode is a treasure trove for business owners keen on achieving both personal and professional growth. Join us for a conversation that's as enlightening as it is empowering.If you found this episode valuable, please give us a thumbs up, share, comment, and give us your ratings on: iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2 Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmVTu Watch on YouTube - https://www.youtube.com/@clinicmastery We appreciate your support and feedback!

In this episode, Molly explores the pivotal role of Client Success Coordinators (CSCs) in law firms and how they can be leveraged to not only manage client relationships but also significantly contribute to revenue generation. Employing the right strategies can transform CSCs into valuable assets that boost client retention, maximize client lifetime value, and streamline workflow processes.   Key Takeaways:   Client Retention Impact: Boosting client retention by 5% can translate to a 25-95% increase in profits. Revenue Through Client Engagement: CSCs can upsell and cross-sell services, significantly enhancing client lifetime value. Power of Referrals: Implementing a robust referral management system can double monthly revenue with the right power partners. Importance of Google Reviews: Regularly securing client reviews boosts search engine ranking and draws in new business. Workflow Automation: CSCs managing tasks and communication streamline firm operations, reducing lifecycle and increasing revenue.   Quote for the Show: "Your CSC can turn happy clients into brand ambassadors." - Molly McGrath   Links: Website: https://hiringandempowering.com/ Facebook: https://www.facebook.com/hiringandempowering LinkedIn: https://www.linkedin.com/company/hiring&empoweringsolutions/ Law Firm Admin Bootcamp: https://www.lawfirmadminbootcamp.com/ Emotional Intelligence Training for Law Firms: https://www.lawfirmadminbootcamp.com/Emotional-Intelligence Get Fix My Boss Book: https://amzn.to/3PCeEhk   Ways to Tune In: Amazon Music - https://www.amazon.com/Hiring-and-Empowering-Solutions/dp/B08JJSLJ7N Apple Podcast - https://podcasts.apple.com/us/podcast/hiring-and-empowering-solutions/id1460184599 Spotify - https://open.spotify.com/show/3oIfsDDnEDDkcumTCygHDH Google Podcast - https://podcasts.google.com/feed/aHR0cDovL2ZlZWRzLmxpYnN5bi5jb20vMTc4MTM2L3Jzcw Stitcher - https://www.stitcher.com/show/hiring-and-empowering-solutions YouTube - https://youtu.be/D8OdS0-yHVk

Robert Saenz started in the real estate industry at the age of 20 in 2006 as a licensed agent and obtained his broker's license in 2011. Today, he is the broker to Xsellence Realty, Helotes Property Management, and Nxt Lvl Apartment Locating. Throughout his career, Robert has has received countless awards, including Platinum Top 50 Winner (2021, 2020), NAHREP's #6 Top Latino Realtor in San Antonio (2022) and #3 Top Latino Realtor in San Antonio (2019), and Best Property Management Company Award (2021, 2020). Additionally, Robert is endorsed by Dave Ramsey and is a preferred ELP vendor in San Antonio. Robert represents the San Antonio Housing Authority as the approved REO Broker for HUD, USDA and Nationstar. Companies and clients trust Robert with his real estate expertise and ability to help them build wealth through real estate. Robert mentors his top producing realtors within his brokerage and is a valued asset to the community. The Xsellence Realty team is ready to provide exceptional service and prompt communication. The Xsellence Realty office is located in Helotes, TX. Robert is not only a multi-business owner, but also a husband and a baseball dad to two boys. [PARTNER WITH US] Get instant 1-on-1 access to over 26 of the top agents in the country to help scale your business.

This week, Laurent Miquel, Owner, CEO & 8th Generation Winemaker of Laurent Miquel, call us from Languedoc, France, where he is creating, as he puts it, "Old World wines for the New World." Alessia Travaglini, 5th Generation Family Member and Export Manager for Travaglini join us from the Commune of Gattinara in Piedmont, Italy, home to distinctive square bottles, proving that not all Nebbiolo is Barolo. Having recently changed careers from General Manager and Sommelier for Boulevard in Vancouver to Client Care for Iron Gate Fine Wine Auctions, JP Potters shares his perspective of the auction house and lists some unique finds available at the latest fall auction. Still managing the effects of the deep freeze suffered by most of the wine industry this year, Richard Da Silva sustained another blow when a sinkhole forced him to close his business during the peak tourist season for two weeks this summer. The Co-Owner and Winemaker for Da Silva Vineyards in Penticton talks about how valuable community support has been, overcoming adversity and what can help the small business move forward.

FREE Coach's Field Guide: https://www.pre-script.com/coachs-field-guide   Shallow and Jiunta explore the evolution of personal training, and highlight the crucial role of coaches in the fitness industry. They explore the cyclical nature of learning and achieving independence, emphasizing the importance of continuous education and specialization. The conversation also delves into the value of interpersonal skills, humility, passion, client care, and the need to avoid complacency in coaching.   PSL1 registration is now live. Learn more at https://www.pre-script.com/psl1   We've got a new sponsor! Marek Health is a health optimization company that offers advanced blood testing, health coaching, and expert medical oversight. Our services can help you enhance your lifestyle, nutrition, and supplementation to medical treatment and care. https://marekhealth.com/rxd Code RXD   Don't miss the release of our newest educational community - The Pre-Script ® Collective! Join the community today at www.pre-script.com.   For other strength training, health, and injury prevention resources, check out our website, YouTube channel, and Instagram.   For more episodes, subscribe and tune in to our podcast. Also, make sure to sign up to our mailing list at www.pre-script.com to get the first updates on new programming releases.   You can also follow Dr. Jordan Shallow and Dr. Jordan Jiunta on Instagram!   Dr. Jordan Shallow: https://www.instagram.com/the_muscle_doc/ Dr. Jordan Jiunta: https://www.instagram.com/redwiteandjordan/

Send us a Text Message.In this episode of The Good Enough Mompreneur Podcast, host Angela sits down with Amy Posner, known as "The Client Whisperer." With over 30 years of experience in business, Amy shares her journey from growing up in a family business to becoming a successful entrepreneur and coach. She provides invaluable insights on client care, pricing strategies, and how freelancers can shift their mindset to think like CEOs. This episode is packed with practical advice and inspiring stories that will empower mompreneurs to elevate their business game.Key Takeaways:Amy's Entrepreneurial Journey: Learn how Amy transitioned from a family business to becoming a renowned client relationship expert.Importance of Client Care: Discover why focusing on existing clients can be more beneficial than constantly seeking new ones.Effective Pricing Strategies: Amy discusses the importance of understanding client needs and how to price your services effectively.Mindset Shift for Freelancers: Tips on how freelancers can start thinking and operating like business owners.Scaling Your Business: Strategies for freelancers looking to grow and scale their businesses without trading time for dollars.Connect with Amy:

Welcome to another episode of Season 2 of Womb Stories Project, a series of conversations with people involved in the home birth of our son. This is a really important conversation as part of this series because it is with the incredibly wise and amazingly wonderful Tiffany Skillings, who is a midwife and was my midwife through our fertility journey, throughout my pregnancy, and the primary midwife in the delivery of our son at our home.  I can't say enough about Tiffany. She is an incredible gift to the birthing community here in Maine, to me and my family, and we really consider her part of our family now. I imagine that after listening to this conversation, you will understand why.  Visit www.kitaralove.com for intentionally designed and expertly crafted products for safe and easy yoni steaming at home.  Connect with Kit on IG @bykitara. Connect with Tiffany Skillings on IG @tworiverslactation and at www.tworiverslactation.com.    Timestamps 1:38 Tiffany's Journey to Midwifery 13:59 Midwifery as Holistic Well-Bodied Care 25:07 Expertise in Clinical Midwifery Training 31:20 Midwifery Challenges and Misconceptions 45:47 Elevating Midwifery and Public Education 49:32 Healthcare Costs and Transparency 55:49 Collaboration in Emergency Situations 57:22 Home to Hospital Transfers and C-Section Rates 1:17:11 Importance of Trauma-Informed Care and Debriefing 1:22:28 Intentionality in Client Care and Privacy 1:24:49 Special Moments in Mark's Birth  

Podcast Guest Brenda Nom: https://www.brendanom.co.nz/ Chapters 00:00 Introduction and Brenda's Life 08:29 Navigating the Mortgage Process 26:58 Striving for Excellence in Business 36:45 The Value of Personal Connections in the Insurance Industry 48:56 Providing Ongoing Support During Claims

In this episode of "Insurance Business Babes," hosts Kathe Kline and Joanna Wyckoff talk about a bunch of different things, but delve into the importance of using CRM systems and technology to streamline client interactions and protect against disputes. They discuss various tools like Applaud AI for recording face-to-face meetings, Dialpad for phone calls, and RingCentral for sales calls, stressing the necessity of keeping detailed records and obtaining consent. The hosts share their experiences in dealing with client billing issues, managing educational events, and leveraging technology like AI and CRM systems to enhance their business operations. Amid personal and professional anecdotes, they also touch on the challenges and benefits of working with IMOs and FMOs, the significance of educational content, and the value of excellent customer service. The episode concludes with reflections on their success, continuous learning, and the importance of thoughtful planning for business events.

In this episode, Chris Burns invites Peaks Recovery Center's new Clinical Director, Dr. Marissa Prince, to the show! Dr. Prince shares her incredible journey, both professionally and personally, that led her to Peaks and structures how she approaches life every day. From sharing the value in everyone, what makes the PRC special, and Dr. Prince's community engagement, this episode holds so much wonderful information and shines a light on our Clinical Director.

In this episode, Amy Campbell, a functional health consultant, and women's wellness expert, shares her experiences and insights into the transformative role of lab tests in her practice. Amy shares a story about a recent client whose testing allowed her to go down a different path than she would have normally thought. Amy also provides essential advice for practitioners on effectively incorporating lab testing into their health services, the critical need for strategic partnerships, the importance of separating intake interviews from lab review, and how nuanced testing can lead to more accurate and personalized patient care. This discussion is filled with actionable strategies to enhance any health practice.Key Takeaways:Strategic Partnerships in Health Practices: Amy highlights the value of collaborating with specialists like life coaches to offer comprehensive care.Holistic Approach to Client Intake and Lab Testing: Insights on why separating the health history intake from lab result analysis can lead to more targeted and effective treatment strategies.Utilizing Functional Lab Testing to Guide Clinical Decisions: Amy shares a case study illustrating how lab tests can uncover surprising health insights that significantly alter treatment approaches.Loved this episode as much as we did? You can follow along with Amy on her Instagram. Interested in learning which labs you have access to as an unlicensed practitioner? Grab your FREE 13-page guide here: Functional Lab GuideJoin thousands of practitioners using the revolutionary custom supplement blends from Vykon. And if you're new to the company or simply want to learn more, download your free Vykon guide here: The Ultimate Guide to Vykon  

When you work with people, you'll inevitably run into situations that are stressful to navigate. Have the right policies in place so you know what to do and your clients know what to expect. The policy inspired by a French client who laid the verbal smackdown on Ren How not to be Scrooge McDuck with your policies Knowing when to bend policy and how not to be a firefighter in your business -- FREE GIFT - Get a free copy of the Wealthy Fit Pro's Guide to Getting Clients and Referrals (digital and audio. Sells for $22.99 on Amazon.) HOW - Rate / review this podcast, take a screenshot, and send it to obviouschoicepod@gmail.com -- Hosts: @itscoachgoodman @fitnessjonestraining @amberreynolds.me -- Join 72,000+ trailblazers, leaders, and coaches who fuel up with our low-stress, high-impact 5 REPS FRIDAY newsletter at www.5repsfriday.com. The Obvious Choice podcast is presented by QuickCoach - free, professional software for fitness and nutrition coaches that elevates the value of what you do. Join 35,000+ coaches and get your account today at www.quickcoach.fit.      

On today's episode, we continue our compelling journey into enhancing wellness within the dental profession. In today's follow-up episode, brought to you by the Dental Success Network (DSN), we're diving into Part 2 of "Recharging the Dental Battery: Strategies for Dentist Burnout, Client Care, and Nervous System Resilience." This episode promises to be as enriching as the first, filled with insights and strategies for thriving in both your professional and personal lives. Understanding Response Patterns: We delve into the nuances of the fight, flight, freeze, and fawn responses, crucial for recognizing our reactions to stress and trauma. Trauma in the Dental Chair: The episode explores the significant impact dental procedures can have on patients with trauma and how this affects their nervous system. Dealing with Anxious Patients: Our experts share compassionate and practical recommendations for dentists to better support anxious patients. Joy and Resilience: Discover how to build resilience in the face of professional challenges and find joy in your practice and beyond. The Power of Curiosity: We encourage you to be curious about your behavioral patterns and consider deeper therapeutic work to understand and nurture your nervous system. To all dental professionals out there, if you seek to transform your approach to client care and personal wellness, the Dental Success Network is your sanctuary. With DSN, gain access to a community that understands the unique challenges you face and offers solutions to enhance your professional journey. Embrace the support, education, and camaraderie that DSN provides. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, we delve deep into the challenges and triumphs of women in dentistry. In today's episode, recorded live from a webinar within the Dental Success Network (DSN), we're tackling a subject close to the hearts of many professionals: "Recharging the Dental Battery: Strategies for Dentist Burnout, Client Care and Nervous System Resilience," hosted on November 28, 2023. We're joined by an inspiring panel: Ashlee Hirschfeld, Summer Kassmel, & special guest Lauren Zoeller, a somatic therapist. Lauren Zoeller's Expertise: As a somatic therapist, Lauren brings a unique perspective on how dental professionals can navigate the physical manifestations of past traumas and relational issues, providing insights into how these experiences shape our current well-being. Trauma's Impact: Lauren discusses the profound effects of trauma on entrepreneurs and leaders, particularly in high-stress environments like dental practices. Survival Responses: Our panel dives into the nervous system's survival responses, crucial knowledge for understanding reactions to daily stressors. Healing through Awareness: The importance of awareness and choice in the healing process is highlighted, especially when dealing with survival states that often go unnoticed. Strategies for Resilience: Listeners will gain practical strategies to develop a flexible nervous system that can withstand the rigors of dental practice. If you're finding value in these discussions and want to connect with like-minded dental professionals, the Dental Success Network is your go-to community. We're more than a network; we're a support system dedicated to your success and well-being. Join us at DSN to access a wealth of resources, including more episodes like this one. Remember, this is only Part 1 of our in-depth discussion. Tune in tomorrow for Part 2, where we'll continue to explore strategies for combating burnout and enhancing client care. Don't miss out on more expert advice and practical tips that can transform your practice and personal life. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

It's never too early to start scheming your next client care gift. In Episode 51, Middle of Six marketing and creative strategists, Grace Takehara and Lauren Jane Peterson, share their best practices for executing a thoughtful client care gift campaign, common hurdles, and tips for choosing a gift that resonates. Through insightful anecdotes and industry experiences, Grace and Lauren Jane highlight how curated client gifts and thoughtful messaging can be a pivotal tool in personifying your firm's brand and values; critical elements of brand awareness. Listen in as the Middle of Six team outlines key considerations when executing a client gift campaign, the power of storytelling in gift giving, and their "hot takes" for choosing items that resonate and are worth the investment.CPSM CEU Credits: 0.5 | Domain: 5

How Often You Should Communicate With Your ClientsReal Estate Coach Dan Rochon from No Broke Months for Real Estate Agents discusses appropriately communicating with clients.Dan shares a story about the importance and the effects of having frequent communication and how it is more important than anything in real estate.Learn why this is more important in the latest No Broke Months for Real Estate Agents episode. --To find out more about Dan Rochon and the CPI Community, you can check this link:www.NoBrokeMonths.com --Do you want to win a FREE 45-minute complimentary coaching session with Dan Rochon and a FREE copy of the book "Real Estate Evolution," a comprehensive 10-step guide to achieving Consistent and Predictable Income?❗❗JOIN THE NO BROKE MONTHS FOR REAL ESTATE AGENTS MONTHLY RAFFLE HERE ❗❗--Stop

This EP features Darren McConaghy.  Darren has an extensive interdisciplinary background in Athletic Therapy, Kinesiology, Osteopathy, and Strength & Conditioning along with a deep passion for blending the worlds of manual therapy, fitness, and performance.A graduate of York University, Darren honed his practice while working for the Montreal Canadiens AHL affiliate, the Hamilton Bulldogs, as the team's first full-time Strength and Conditioning Coach and Assistant Athletic Therapist from 2006 to 2012.Darren was instrumental in building the foundation of the athletic development program for the Montreal Canadiens' prospects while working to rehabilitate and recondition the organization's players from injuries, many of whom have now gone on to have successful NHL careers. During Darren's time with the Bulldogs the team advanced to the Western Conference Finals twice and won a Calder Cup in 2007.Darren later served as Director of Performance Conditioning at Fortius Sport and Health, in Burnaby, BC. In this capacity, Darren led staff and trained and reconditioned high-performance athletes, including various Olympians, the National Women's Soccer team, and several NHL players. Since 2014, Darren has consulted with boutique gyms on integrating health and therapy services into their businesses while helping people from all walks of life overcome pain and movement dysfunction. He is married and a proud father of two kids.  I think you'll find huge value in his insights on professional practice.If you liked this EP, please take the time to rate and comment, share with a friend, and connect with us on social channels IG @Kingopain, TW @BuiltbyScott, LI+FB Scott Livingston. You can find all things LYM at www.LYMLab.com, download your free Life Lab Starter Kit today and get busy living https://lymlab.com/free-lym-lab-starter/Please take the time to visit and connect with our sponsors, they are an essential part of our success:www.MatrixFitness.comwww.VALD.com https://bstrong.training/ - Take advantage of 10% savings and use the coupon code LYMBstrong

In this episode of The Balanced Bodies Blueprint, we delve into a topic that's often shrouded in secrecy and stigmatized: Anabolic Steroid Use. Join us as we explore the world of performance-enhancing drugs, the reasons people turn to them, and the implications for health and fitness. Whether you're a bodybuilder, an athlete, or just someone curious about the topic, this discussion will shed light on the steroid dilemma. Coach Vinny and Dr. Eryn discuss various key points and insights: - Epidemiology: Anabolic steroid use isn't limited to athletes; studies reveal prevalence rates ranging from 1-15% in the general population and a global estimate of 1-5%. - Clinicians and Trust: Patients often hesitate to discuss steroid use with healthcare providers due to trust issues. Bridging this gap can lead to better-informed decisions. - Brain and Steroids: The less-discussed topic of how steroids may affect the brain is explored. Questions arise regarding long-term cognitive function and potential associations with neurocognitive disorders. - Risks and Consequences: Short-term and long-term risks include, but are not limited to, cardiovascular issues, liver and kidney health, and impacts on the reproductive system. - Nutrition and Training: How “gear” use will affect diet protocols. This episode is sure to spark thought-provoking conversations and provide valuable insights for both those in the fitness and wellness industry and individuals seeking a deeper understanding of anabolic steroid use and its implications. Don't miss this engaging and informative discussion on The Balanced Bodies Blueprint. Explore our website ( www.balancedbodies.io ) to learn more about effective coaching and support tailored to your needs. We're here to guide you towards a healthier, happier you. We'd love to hear from you! Share your thoughts, experiences, or questions regarding emotional eating by leaving a comment and rating. Also feel free to reach out to us on our social media channels (see below). Coach VinnyEmail: vinny@balancedbodies.ioInstagram: vinnyrusso_balancedbodiesFacebook: Vinny Russo Dr. ErynEmail: dr.eryn@balancedbodies.ioInstagram: dr.eryn_balancedbodiesFacebook: Eryn Stansfield LEGION 20% OFF CODEGo to https://legionathletics.com/ and use the code RUSSO for 20% off your order! Sources mentioned in this Podcast: Anawalt BD. Diagnosis and Management of Anabolic Androgenic Steroid Use. J Clin Endocrinol Metab. 2019 Jul 1;104(7):2490-2500. doi: 10.1210/jc.2018-01882. PMID: 30753550; PMCID: PMC6517163. Bjørnebekk A, Kaufmann T, Hauger LE, Klonteig S, Hullstein IR, Westlye LT. Long-term Anabolic-Androgenic Steroid Use Is Associated With Deviant Brain Aging. Biol Psychiatry Cogn Neurosci Neuroimaging. 2021 May;6(5):579-589. doi: 10.1016/j.bpsc.2021.01.001. Epub 2021 Jan 13. PMID: 33811018. Escalante G, Darrow D, Ambati VNP, Gwartney DL, Collins R. Dead Bodybuilders Speaking from the Heart: An Analysis of Autopsy Reports of Bodybuilders That Died Prematurely. J Funct Morphol Kinesiol. 2022 Nov 24;7(4):105. doi: 10.3390/jfmk7040105. PMID: 36547651; PMCID: PMC9781327. Hauger LE, Westlye LT, Fjell AM, Walhovd KB, Bjørnebekk A. Structural brain characteristics of anabolic-androgenic steroid dependence in men. Addiction. 2019 Aug;114(8):1405-1415. doi: 10.1111/add.14629. Epub 2019 May 15. PMID: 30955206; PMCID: PMC6767448.

Josh shares his top tips and insight on getting through his most challenging year in business.In This Episode01:16 - Surviving Tough Season in Business13:50 - Challenges and Lessons Learned in 202326:04 - Double Down on What's Working38:27 - Client Care and Recognizing Business Success48:10 - Web Design Pro and Scaling PromotionGet all links, resources and show notes at:https://joshhall.co/290Web Designer Pro™ is filling up fast! Join now to lock in your spot before capacity is full at 250 members. (currently at 144)Once we're at capacity, you'll be able to sign up for the waitlist and have first dibs to join when any current members choose not to renew.Lock in your spot now (you can go month to month)

If you are obsessed with cold marketing and promotion because you believe it's the only feasible way to help your business grow in today's times, think again. The guest for this episode, Jay O'Brien, built an undefeatable real estate empire without any of that, thus breaking age-old myths with the principles of hard work and sincerity. Investing generously and gratefully in his existing customers from the beginning of his real estate career, Jay realized the massive growth he could achieve just through referrals and word-of-mouth marketing – and all he had to do was to respect and reward loyalty. As Client Giant's Founder and Chief Day Maker, Jay helps “business professionals deepen relationships with their existing clients and partners to drive unparalleled repeat and referral business.”(00:00:18) Investing in Clients for Long-Term Success(00:01:01) Investing in Personalities for Sales Success(00:06:26) The All-In Drive: Addiction to Work(00:09:44) Finding Success in Real Estate(00:15:08) Creating a Personalized and Memorable Real Estate Experience(00:23:30) Personalized Automation for Client Care(00:31:40) Embracing Uncomfortable Conversations for Real Estate SuccessTranscript - 00:00:00 - Bill RisserHi, everybody. Welcome to another Real Estate Sessions rewind episode. This week, we're going back to November of 2022 with Jay O'Brien, the Client Giant founder and chief daymaker. If you're looking for a way to deepen relationships with your clients and drive, unparalleled, repeat, and referral business, you've come to the right place. Enjoy.00:00:18 - Jay O'BrienAnd I'd say when things are going really well, very important to not just ride that wave, but double down and invest in your people. And on the other side of things, when things aren't going so well, it's natural to claw back on expenses, right? I encourage everyone, whether it's Client Giant or anything you're doing, taking care of people or like charities you're donating to, whatever it is, I really encourage people not to claw back there because it's not an expense. It is an investment in so many different ways. And the solution to saving your business during a downtime is not abandoning your customers.00:01:01 - Bill RisserYou're listening to the Real Estate Sessions podcast. And I'm your host, Bill Risser, executive Vice President, Strategic Partnerships with RateMyAgent, a digital marketing platform designed to help great agents harness the power of verified reviews. For more information, head on over to Ratemyagent.com. Listen in as I interview industry leaders and get their stories and journeys to the world of real estate. Hi, everybody. Welcome to episode 335 of the Real Estate Sessions podcast. As I always say, thank you so much for tuning in, and thank you so much for telling a friend today I'm going to be talking to Jay O'Brien. Jay is the co founder of Client Giant. I saw Jay speak at an imminent event back in 2018, and he talked about how he's providing seven star service in a three star world. And a big piece of that was really taking care of the customer in a very consistent way by delivering value added items to the transaction. I'm telling you, you've got to hear what this is all about. I'm not going to spill the beans here. I'll let you listen in and hear Jay's take on how to take care of clients, how to provide exceptional service, and how to get them talking about you without you even really trying. So let's get this thing started. Jay, welcome to the podcast.00:02:17 - Jay O'BrienThanks for having me, Bill. I appreciate it.00:02:19 - Bill RisserYeah, I met you well, I take that back. I learned of you in August of 2018 when you were doing a presentation for Inman, and it was a really cool presentation. I was an ambassador...

Jayne highlights 3 areas that are actionable in the now, to heighten your clients experience with you. She pays nod to the often missing teaching of client care with Reiki training (think emotional level support moreover drinking water & contraindications) Which in turn can leave students feeling challenge in many areas such as being able to give useful & meaningful feedback in a session or being able to hone in on how you can best serve your client in & after your time together. You have direct access to Jayne's inbox via the purple button here www.fireheartedlife.co.uk/15 for questions. www.instagram.com/fireheartedlife is where you'll find Jayne most

I've been noticing the denigration of customer service...not just on the national level but on the local level and even within the event industry. Therein lies the opportunity. In this episode, I talk through some of things I've noticed with the decline of service and I give a few tips on how you can stand out. I'm on YOUTUBE!  Please subscribe and share. Thanks in advance.Check out my podcast website and my premium podcast content community page.DJs: Are you not using VIBO, the music request and planning app? Let's fix this for you! Go to https://vibodj.com. For my podcast listeners only, enter promo code: DJBRIANB - it gets you $10 off your first month's subscription. DJs: This is applicable whether you are a single op or a mult-op. and boy do I wish this was around a few years ago when I really needed it.  Broc Barton Lifestyle Leadership Coaching is offering a free 1 hour coaching session - this is for my podcast listeners ONLY. Mention BRIAN B when you sign up at https://www.brocbarton.com to claim this amazing offer.DJs: Interested in Heavy Hits Music Pool? Go to https://heavyhits.com/For my podcast listeners only, enter promo code: BRIANB - it gets you a 30 day trial for $5. Try it now.Have a topic you want covered? Drop me a DM at @thetraveldjblend. Has this podcast helped you? Share your thoughts by leaving a review on the Apple Podcast App.

The first ever Trauma-Informed Pelvic Health Certification by Lindsey + LaraGet Lindsey's 9 page OTs Map to the World of Pelvic Health.Meet Lindsey on the OTs for Pelvic Health Facebook Group!Check Out More OT Pelvic Health Content here.Find Lindsey on IG! @functionalpelvisResources mentioned in this episode:Burnout: The Secret to Unlocking the Stress Cycle by NagoskiSet Boundaries, Find Peaceby TawwabSave the date: 3rd Annual OTs in Pelvic Health Summit is happening August 17-18, 2024!

Join us this week for an enlightening conversation between host Kate Wright and our special guest, Brad Poole. Brad is your guide into the fascinating realms of marketing and client care, offering valuable insights that can propel your real estate business to new heights. Tune in to gain a fresh perspective on marketing, client relationships, and how these elements can supercharge your success in the real estate industry. Don't miss out on this valuable episode filled with practical advice and actionable tips. Join us and elevate your real estate business today!

Molly discusses the importance of client care calls for both employees and the firm, and provides guidance on how to get started and conduct them effectively. She outlines three different funnels for client care calls: existing clients, past clients, and past prospects. She also highlights the benefits of implementing these calls, such as improving client satisfaction, generating additional revenue, and building credibility with referral sources.    Key Takeaways   Client care calls can be a valuable tool for employees to make a difference and create value within the firm. There are three different funnels for client care calls: existing clients, past clients, and past prospects. Employees should take ownership of client care calls and use them as an opportunity to enhance the client experience and generate additional revenue. Client care calls can be integrated into daily, weekly, or semi-weekly routines, depending on your role. Calls can be divided among team members based on different client categories (existing clients, past clients, past prospects). The information gathered from the calls should be documented in the firm's CRM system for future reference. Quote for the Show: "You are a valued, highly valued team member regardless of what seat you sit in." - Molly McGrath   Links Website: https://hiringandempowering.com/ Facebook: https://www.facebook.com/hiringandempowering LinkedIn: https://www.linkedin.com/company/hiring&empoweringsolutions/ Law Firm Admin Bootcamp: https://www.lawfirmadminbootcamp.com/ Get Fix My Boss Book: https://amzn.to/3PCeEhk   Ways to Tune In: Amazon Music - https://www.amazon.com/Hiring-and-Empowering-Solutions/dp/B08JJSLJ7N Apple Podcast - https://podcasts.apple.com/us/podcast/hiring-and-empowering-solutions/id1460184599 Spotify - https://open.spotify.com/show/3oIfsDDnEDDkcumTCygHDH Google Podcast - https://podcasts.google.com/feed/aHR0cDovL2ZlZWRzLmxpYnN5bi5jb20vMTc4MTM2L3Jzcw Stitcher - https://www.stitcher.com/show/hiring-and-empowering-solutions YouTube - https://youtu.be/wMNBn2nPytg  

Unlock the secrets of building a thriving law practice with Steve's latest guest, Vinnie Bonazzoli, a veteran lawyer coach with over two decades of experience. In this episode of Great Practice, Great Life, Vinnie's insights will shatter every preconceived notion you've ever had about your legal practice, empowering you to see growth opportunities where you never thought possible. He explains how to create a steady income stream from activities you're already engaged in but aren't compensated for. We don't stop there. Vinnie unravels the intricacies of recognizing the value of lawyers' services, an aspect many in the profession surprisingly overlook. He provides strategies to overcome the “head trash” - the misconceptions and self-doubts that hinder lawyers from fully realizing their worth and charging appropriately. Together, we illuminate the power of a well-crafted client care program, highlighting its potential to generate consistent revenue, attract premium client referrals, and serve as a robust engine for growth. As the conversation continues, Vinnie shares his personal journey of growing a practice, recounting his triumphs and challenges along the way. We dissect the implications of recurring revenue when selling a practice and the vital role of a dedicated team in implementing a successful client care program. Tune in for an episode filled with wisdom, practical strategies, and motivating insights that will help you balance your personal life with a thriving practice. With Vinnie's guidance, you're set to transform your legal practice into a rewarding venture. In this episode, you will hear: Vinnie Bonazzoli's strategies for identifying and monetizing services that lawyers typically provide for free, thus creating new avenues for revenue How to recognize the value lawyers provide and overcome the “head trash” that often hinders them from realizing their worth The benefits of a well-crafted client care program, which can generate consistent revenue, attract premium client referrals and serve as a growth engine for a firm Vinnie's personal journey of growing a practice The value of recurring revenue when selling a practice and the security it provides for prospective buyers The role of a dedicated team in successfully implementing a client care program, and Vinnie's experience of serving over 600 families through his program How to transition from traditional clients to a client care program, and why lawyers need to think differently and build a practice for the long game Follow and Review: We'd love for you to follow us if you haven't yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We'd love it even more if you could drop a review or 5-star rating over on Apple Podcasts. Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast. Supporting Resources: Vincent Bonazzoli: Certified Practice Advisor & Attorney: atticusadvantage.com/our-team/vince-bonazzoli Family Estate Planning Law Group: www.feplg.com Client Care Academy: www.clientcareacademy.com How An Ordinary Lawyer Creates and Sustains an Extraordinary Client Care Program by Vincent E. Bonazzoli: a.co/d/83N5sKK Episode Credits If you like this podcast and are thinking of creating your own, consider talking to my producer, Emerald City Productions. They helped me grow and produce the podcast you are listening to right now. Find out more at https://emeraldcitypro.com Let them know we sent you.

9 years in real estate, 950+ homes sold, 80m in volume in the last 2 years [PARTNER WITH US] Get instant 1-on-1 access to over 26 of the top agents in the country to help scale your business.

Are you super focused on getting new clients? Get a bigger ROE (Return On Effort) by focusing on referrals and renewals.  The 5-minute magic activity that creates a renewal culture When you should first ask for a renewal Get referrals without ever asking your clients for them -- The Obvious Choice is presented by QuickCoach.Fit, free professional software for fitness and nutrition coaches that raises the value of what you do by delivering a good-looking, aesthetically clean program every time. Join 23,000+ users and claim your free account at www.QuickCoach.Fit. -- Join 65,000+ coaches and receive the most popular newsletter on the web for fitness/nutrition coaches: '5-Reps Friday'. Each letter contains 2 coaching concepts, 2 business nuggets, and 1 quote for you to ponder. Sign up at www.5RepsFriday.com. 

22 years experience, over 100 homes sold consistently over the last 10 years. Small team focused on sphere and client care. Coach for RCC. [PARTNER WITH US] Get instant 1-on-1 access to over 26 of the top agents in the country to help scale your business.

This week on the Millionaire Car Salesman Podcast, Sean V. Bradley, CSP, and L.A. Williams dive into the untapped potential that dealerships are missing out on – harnessing the power of ChatGPT and other AI entities to revolutionize video email and video text messaging. Are your emails lacking a personal touch? Are your text messages going unanswered? In this engaging episode, special guest Shane Ryan from BombBomb joins the discussion to shed light on the distinction between true AI and ChatGPT, which acts as a language interpreter. Think of ChatGPT as your dealership's intern, capable of personalizing messages, generating fresh script ideas, and much more, while ChatGPT has remarkable capabilities, it's important to note that it doesn't replace the human touch. ChatGPT is a valuable assistant, much like any other tool, enhancing your communication efforts when used effectively. Tune in, and discover how to embark on your ChatGPT journey, and unlock the potential to transform your dealership's customer interactions. About Shane Ryan Believe it or not but Shane Ryan started his career as an Epidemiologist for the Centers for Disease Control and Prevention! He was on the frontline of stopping the spread of communicable disease epidemics and he decided to make a deeper impact which led to a change of careers in his early 20s and got his start in Software in 2015 at BombBomb, Inc. Shane started in Client Care and quickly became a team lead, transitioned to create the SDR team where his training and assistance led to a 350% increase in demo sets and an astounding 88% hold rate. He transitioned into Inside Sales holding the tops sales spot for 3 years in a row when he decided to move to Mid Market/Enterprise Sales where he maintains as a top sales producer and holds the largest single deal record at BombBomb.  It's all about relationships for Shane. These are all just numbers, what wakes Shane up in the morning is that he knows he is making a difference in the businesses that he serves. Shane has sent over 10,000 personal videos and believes that Human Centered communication in outbound processes is going to help companies break through the digital noise that fills so many people's inboxes. Shane's creative ability to put himself in his client's shoes is what makes him someone you want to work with!   About BombBomb Convert more leads, shorten the sales cycle, and close more opportunities faster! BombBomb's video messaging gets you face to face with the people who matter most. With over 60+ Integrations, BombBomb is as easy to install and setup as it is to use everyday! Simply increase consumer engagement by using video to connect face to face with your prospects. Build client and referral partner relationships, save time, and add a human touch with BombBomb video email and video text messages! Visit www.BombBomb.com/DealerSynergy/ for more information and access to unlock Dealer Synergy's Exclusive BombBomb Discount! Try Bombbomb today and lead your team into the new ‘tomorrow' of video!   About Covert Auto Group Covert Auto Group is a family-owned group of automotive dealerships that has served the greater Austin area for over 100 years. Since its inception, the team at Covert Auto Group has been committed to providing customers with a high-quality selection of new and pre-owned vehicles, as well as outstanding service and customer satisfaction.   Resources Dealer Synergy & Bradley On Demand: The automotive industry's #1 training, tracking, testing, and certification platform and consulting & accountability firm. The Millionaire Car Salesman Podcast: is the #1 resource for automotive sales professionals, managers, and owners.  Also, join The Millionaire Car Salesman Facebook Group today! The Against All Odds Radio Show: Hosting guests that have started from the bottom and rose to the top.  Also, join The Against All Odds Radio Show Guests & Listeners Facebook Group for the podcasted episodes. For more interactivity, join The Millionaire Car Salesman Club on Clubhouse. Win the Game of Googleopoly: Unlocking the secret strategy of search engines.   The Millionaire Car Salesman Podcast is Proudly Sponsored By:  Money Mind Mapp (M3): Visit MoneyMindMapp.com for help in revolutionizing your business to help you sell more cars by tracking, projecting, and forecasting your personal sales goals! Bradley On Demand: Automotive Sales Industry's #1 Interactive Training, Tracking, Testing and Certification Platform. With over 7,500 training modules, our platform has everything you and your dealership needs to sell more cars, more often and more profitably!  

A client's excitement and motivation when they first start working with you is infectious, but it can lead to burnout and failure if you don't carefully manage it. Your job as a coach is to protect them from their good intentions and keep them grounded. One question to test your client's ability to follow through on their program. How to keep your clients engaged so they stick to their program long enough to reach their goals. Helping your clients understand the difference between the best way, good ways, and good enough ways to reach their goals. The Obvious Choice is presented by QuickCoach.Fit, free professional software for fitness and nutrition coaches that raises the value of what you do by delivering a good-looking, aesthetically clean program every time. Join 23,000+ users and claim your free account at www.QuickCoach.fit. --- Join 65,000+ coaches and receive the most popular newsletter on the web for fitness/nutrition coaches: '5-Reps Friday'. Each letter contains 2 coaching concepts, 2 business nuggets, and 1 quote for you to ponder. Sign up at www.5RepsFriday.com.  

What I have learned over the last decade working individually with over 1,000 women entrepreneurs, is that we all have blind spots when it comes to our businesses and we are each focusing on things that may not be moving our business forward even though it may feel like we are keeping very, very busy. My guess is that you are doing things to attempt to attract your ideal clients that they do not care about, notice or even participate in. So effectively, you're wasting your time.  One of the challenges here for all of us is that often the loudest marketers, the most flashy, the ones with the best ads, they seem that they have it all together. And they're telling us that we need to do these things and they have really big budgets behind their messaging. They do that without regard to the business model you are building. My goal is to help you maximize the time you spend bringing clients into your business. In January, I created a live video for my clients in $ix Figures Lab that I want to share with you today. Afterwards, I'll circle back and give you some things you can think about as you decide what activities to keep, adjust or delete and what opportunities to say a hard yes to or a hard no.