Podcasts about Streetwise

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Best podcasts about Streetwise

Latest podcast episodes about Streetwise

AmiSights: Financing the Future For Small Business Owners and Entrepreneurs
189: Building a Timeless Brand: Storytelling Techniques for Lasting Success

AmiSights: Financing the Future For Small Business Owners and Entrepreneurs

Play Episode Listen Later Nov 19, 2024 30:34


In this week's episode of the AmiSights Podcast, we speak with Nir Zavaro, founder and CEO of Streetwise, a marketing company based in Tel Aviv, Israel. Nir, also an author, shares the inspiration behind the eye-opening title of his latest book, F*ck the Slides: Creating a Winning Pitch Using Storytelling Techniques. “I thought I can bring something new to that industry. And that's when I started my consulting company. And I started to fix businesses like that. And within 2 or 3 years, I became one of the top 5 in the country. So, take the bad things, learn from them, and understand that most of the time people will do roughly the same thing because that's how they got used to doing it. That's how the industry is." Today's episode explores how a failed business venture provided Nir with the valuable experience needed to start his own consulting company, the power of selling an experience or emotion to drive business success beyond just the product, and the critical role unique storytelling techniques play in building a successful brand. Connect with Nir: https://www.linkedin.com/in/nirzavaro/ Subscribe to Nir's Newsletter: https://storyletter.beehiiv.com/Recorded on 11/1/2024

Boot Boy Ska Show
Episode 5669: The Streetwise Show With Steve Curtis 19th October 2024 On www.bootboyradio.net

Boot Boy Ska Show

Play Episode Listen Later Nov 16, 2024 60:28


The Streetwise Show With Steve Curtis19th October 2024 On www.bootboyradio.net  Please Play, Like, Comment, Follow, Download & Share.

Boot Boy Ska Show
Episode 5645: The Streetwise Show With Steve Curtis 19th October 2024 On www.bootboyradio.net

Boot Boy Ska Show

Play Episode Listen Later Nov 11, 2024 60:28


The Streetwise Show With Steve Curtis19th October 2024 On www.bootboyradio.net  Please Play, Like, Comment, Follow, Download & Share.

Boot Boy Ska Show
Episode 5614: The Streetwise Show With Steve Curtis 12th October 2024 On www.bootboyradio.net

Boot Boy Ska Show

Play Episode Listen Later Nov 1, 2024 60:15


The Streetwise Show With Steve Curtis 12th October 2024  On www.bootboyradio.net  Please Play, Like, Comment, Follow, Download & Share.

Boot Boy Ska Show
Episode 5590: The Streetwise Show With Steve Curtis 5th October 2024 On www.bootboyradio.net

Boot Boy Ska Show

Play Episode Listen Later Oct 29, 2024 60:12


The Streetwise Show With Steve Curtis 5th October 2024  On www.bootboyradio.net  Please Play, Like, Comment, Follow, Download & Share.

Boot Boy Ska Show
Episode 5570: The Streetwise Show With Steve Curtis 21st September 2024 On www.bootboyradio.net Please Play, Like, Comment, Follow, Download & Share.

Boot Boy Ska Show

Play Episode Listen Later Oct 18, 2024 60:53


The Streetwise Show With Steve Curtis 21st September 2024 On www.bootboyradio.net Please Play, Like, Comment, Follow, Download & Share.

Ready Yet?! With Erin Marcus
Episode 264 with Jeff C. West: Sales Strategies for Small Business Owners

Ready Yet?! With Erin Marcus

Play Episode Listen Later Oct 11, 2024 29:04 Transcription Available


On this episode of the Ready Yet podcast, I'm thrilled to be joined by Jeff West, the co-author of 'Streetwise to Saleswise'. We chat about the art of storytelling in sales, the concept of 'fusion points,' and how emotions and logic collaborate in decision making. Jeff shares incredible insight from his book, drawn from his vast experience in sales, including a fascinating story about how a moment in New Orleans inspired an entire storyline. We also dive deep into handling objections, the importance of empathy in sales, and the impact of building genuine relationships. Jeff even gives us a sneak peek into his collaborative event, SalesWise Live. GUEST RESOURCESJeff West is the coauthor of the business/sales parable, Streetwise to Saleswise, along with international bestselling author and sales authority, Bob Burg. He's the coauthor, along with Direct Sales Legend Lisa M. Wilber, of the bestselling business parable, Said the Lady with the Blue Hair. And he's the author of the heartwarming business/sales parable, The Unexpected Tour Guide. All three parables earned accolades; two from Axiom Business Book Awards®, two from The National Indie Excellence Awards® and one from The American Bookfest Awards. https://jeffcwest.comwww.fusionpoints.comhttps://www.linkedin.com/in/jeffcwesthttps://x.com/JeffCWestAuthorhttps://www.facebook.com/jeff.west.330 BE IN CHARGE >> TAKE ACTION >> GET RESULTSConquer Your BusinessJoin us on FacebookLinkedInInstagramYouTubeDownload your free copy of Erin's ebook, Connect as a Human First here.

Boot Boy Ska Show
Episode 5541: The Streetwise Show With Steve Curtis 14th September 2024 On www.bootboyradio.net

Boot Boy Ska Show

Play Episode Listen Later Oct 10, 2024 60:51


The Streetwise Show With Steve Curtis14th September 2024 On www.bootboyradio.netPlease Play, Like, Comment, Follow, Download & Share.

Boot Boy Ska Show
Episode 5515: The Streetwise Show With Steve Curtis 7th September 2024 On www.bootboyradio.net

Boot Boy Ska Show

Play Episode Listen Later Sep 22, 2024 60:12


The Streetwise Show With Steve Curtis 7th September 2024 On www.bootboyradio.netPlease Play, Like, Comment, Follow, Download & Share.

Boot Boy Ska Show
Episode 5485: The Streetwise Show With Steve Curtis 31st August 2024 On www.bootboyradio.net

Boot Boy Ska Show

Play Episode Listen Later Sep 17, 2024 60:05


The Streetwise Show With Steve Curtis 31st August 2024 On www.bootboyradio.netPlease Play, Like, Comment, Follow, Download & Share.

Cork's 96fm Opinion Line
Streetwise - Pop Up Garda Station To Help Reduce City Centre Crime?

Cork's 96fm Opinion Line

Play Episode Listen Later Sep 9, 2024 8:23


Cllr Laura Harmon chats to PJ about her call for a pop up Garda Station to help reduce crime in the city centre after so many households across the constituency of Cork South Central have raised that there is a fear of going into the city centre. Hosted on Acast. See acast.com/privacy for more information.

Boot Boy Ska Show
Episode 5454: The Streetwise Show With Steve Curtis 24th August 2024 On www.bootboyradio.net

Boot Boy Ska Show

Play Episode Listen Later Sep 4, 2024 61:05


The Streetwise Show With Steve Curtis 24th August 2024 On www.bootboyradio.netPlease Play, Like, Comment, Follow, Download & Share.

Boot Boy Ska Show
Episode 5423: The Streetwise Show With Steve Curtis 17th August 2024 On www.bootboyradio.net

Boot Boy Ska Show

Play Episode Listen Later Aug 25, 2024 60:09


The Streetwise Show With Steve Curtis 17th August 2024 On www.bootboyradio.netPlease Play, Like, Comment, Follow, Download & Share.

Boot Boy Ska Show
Episode 5393: The Streetwise Show With Steve Curtis 10th August 2024 On www.bootboyradio.net

Boot Boy Ska Show

Play Episode Listen Later Aug 20, 2024 60:04


The Streetwise Show With Steve Curtis 10th August 2024 On www.bootboyradio.netPlease Play, Like, Comment, Follow, Download & Share.

Boot Boy Ska Show
Episode 5361: The Streetwise Show With Steve Curtis 3rd August 2024 On www.bootboyradio.net

Boot Boy Ska Show

Play Episode Listen Later Aug 14, 2024 60:28


The Streetwise Show With Steve Curtis 3rd August 2024 On www.bootboyradio.netPlease Play, Like, Comment, Follow, Download & Share.

Totally Rad Christmas!
Transformers UK Comics Christmas Issues pt2 (w/ Jerzy Drozd)

Totally Rad Christmas!

Play Episode Listen Later Aug 9, 2024 86:32


 What's up, dudes? There's more than meets the eye here with illustrator and podcaster Jerzy Drozd as we talk all about Transformers UK comics Christmas issues! From Starscream to Optimus Prime, we get into all of it, and deck the halls with boughs of Hot Rod…waitasec…. Yes, it's Transformers Christmas miracle edition! In Transformers #145 from 1987, Starscream feels homesick, which shows that even evil robots can get the Christmas blues. As he ponders his plight, a young boy tries to teach him the meaning of Christmas. He encourages the Decepticon to explore emotions and actions of goodwill, even convincing him to help a bus full of elderly folks. Unfortunately, Streetwise the Autobot attacks him, thinking his intent is for ill. The boy admonishes Streetwise for his unprompted cavalier assault, and the Autobot watches helplessly as the Decepticon rescues the stuck bus. Streetwise apologizes and escorts the bus to safety, leaving Starscream ultimately to reflect on the experience. Turns out, he didn't like helping, but he thoroughly enjoyed humiliating his enemy.In Transformers #198 from 1988, a newly resurrected Optimus Prime, now a Power Master, mulls over his attachment to Earth with indifference. As he isolates himself to think, the other Power Masters see on the news a town destroyed by giant robots. Inevitably suspecting Decepticon involvement, thee heroes investigate, only to find the culprits were Autobots overindulged in Christmas shenanigans. Of course Optimus Prime finds them all, and renews there commitment to protect the citizens of Earth. Indubitably, it's a glorious day!Giant robot fights? Yep. Good versus evil? Got it. A story about nothing? Only a very Seinfeldian one! So hop in your robot buddy and roll out to this episode on Transformers Christmas comics!YouTube: @jerzydrozdIG: @jerzydrozdPreorder Dr. Baer on Amazon!Preorder Dr. Baer on Indiebound!Give us a buzz! Send a text, dudes!Check us out on Facebook, Twitter, Instagram, Totally Rad Christmas Mall & Arcade, Teepublic.com, or TotallyRadChristmas.com! Later, dudes!

Boot Boy Ska Show
Episode 5329: Streetwise With Steve Curtis 27th July 2024 On www.bootboyradio.net

Boot Boy Ska Show

Play Episode Listen Later Aug 8, 2024 59:56


Streetwise With Steve Curtis 27th July 2024 On www.bootboyradio.netPlease Play, Like, Comment, Follow, Download & Share.

Boot Boy Ska Show
Episode 5293: Streetwise With Steve Curtis 20th July 2024 On www.bootboyradio.net

Boot Boy Ska Show

Play Episode Listen Later Aug 2, 2024 60:28


Streetwise With Steve Curtis 20th July 2024 On www.bootboyradio.netPlease Play, Like, Comment, Follow, Download & Share.

Navigating the Customer Experience
236: Elevating Client Relationships: The Power of Thoughtfulness, Kindness, Caring and Empathy with Richard Weylman

Navigating the Customer Experience

Play Episode Listen Later Jul 30, 2024 19:54


Richard Weylman was orphaned at age 6 and he lived in 19 foster homes and attended 11 different schools. Rather than becoming the victim of those circumstances, he overcame them and he has had remarkable business success, including as an award-winning General Sales Manager of Rolls Royce to Head Sales and Marketing for the Robb Report, a Magazine for the Luxury Lifestyle from its inception until its record liquidity event.  A Hall of Fame inducted Keynote Speaker, Richard has also been inducted into the Customer Experience Hall of Fame for his legendary work helping brands engage with their customers and retain them.   He is the author of two international bestsellers, the latest of which, The Power of Why: Breaking Out in a Competitive Marketplace is in seven languages and is also a CEO Reads best seller.  His next book 100 Proven Ways to Acquire and Keep Clients for Life was released on March 12th, and is available for pre-order on Amazon, or your favorite bookstore. Finally, he is a Horatio-Alger nominee for his philanthropic work on behalf of orphans and widows.    Questions  ·      Could you share with us in your own words a little bit about how you got from where you were to where you are today? ·      This new book that was released almost 3 months now it's been out the book, 100 Proven Ways to Acquire and Keep Clients for Life. Could you share with our listeners maybe 3 overarching themes that the book covers? And who is the book really geared towards? ·     In your research, when you were talking to your different clients about the different ways that you can acquire and keep clients, did you find that there were some industries that were thriving with these four things that you've mentioned, based on the research and others? ·      Now Richard, could you share with our audience maybe one or two books that you've read, it could be a book that you read a very long time ago, or even one that you've read recently, but it had a great impact on you. ·      Now, Richard, could you share with our audience what's one thing that's going on in your life right now that you're really excited about? Either something you're working on to develop yourself or your people. ·       Where can listeners find you online? Highlights  Richard's Journey Me: Now, we always like to give our guests a little opportunity to share a little bit about their journey. Could you share with us in your own words a little bit about how you got from where you were to where you are today?    Richard shared that the key thing is when all of this stuff, he was an orphan, as mentioned in his introduction, and that was very kind. But he was orphaned, and he lived in 18 foster homes, went to 11 different schools. So, you learn just from life experiences, how to understand, how to adapt, how to connect, in his case with the people with whom he was living. But he thinks we all go through this similar journey in life, you learn how to connect or not with individuals. So, that really became the premise for all of his speaking and consulting.  And they are a research-based consulting firm, they do a great deal of research about what the consumers' looking for, why they're looking for it. And most importantly, how salespeople, marketing people, business people can connect with the expectations, let's use that word, expectations of the consumer. So, that's what prompted his first book, Opening Closed Doors, Keys to Reaching Hard to Reach People then The Power of Why: Breaking Out in a Competitive Marketplace, which was mentioned. And those are in seven languages.  And now his recent book, which really manifested itself after about October he would say in 2019, in the fall of 2019, it occurred to him that people were no longer talking about service anymore. They talked to people in their consulting projects, how would you rate the service of this company, and people didn't want to talk, they would say, “Well, the service is good. But let me tell you about the experience I had.” And it dawned on him that what people are really focused on good service is a minimum expectation today, what people really want, really want is an elevated experience, somebody who's thoughtful and kind and caring, and empathetic. So, that became the premise for the current book that's just come out, which is number one on Amazon hot new release. So, is that helpful?   About the Book – Who the Book is Geared Towards and it's Overarching Themes – 100 Proven Ways to Acquire and Keep Clients for Life Me: So, you have this new book that was released almost 3 months now it's been out. And you said it's number one on the hot new list for Amazon. Could you share with our listeners maybe 3 overarching themes that the book covers? And who is the book really geared towards?   Richard stated that that's it's a great question. The book itself is really geared, we'll start there, who reads this book? Anybody in sales, marketing, service, leadership, he's had over 2000 individuals that he knows of that are in either leadership roles or top advisors, top salespeople who have sent him emails because of the epiphany moments they've had in it and the reason he thinks that so many different types of people, it doesn't matter what industry, he's got people in real estate, he got a bunch of emails this morning, people in real estate, attorney, doctors, he had a dentist sent him an email, hairdresser.  So, it really doesn't matter what industry you're in. What really matters is do you want to acquire and keep your clients for life? And he guesses the obvious question is, “Why wouldn't you want to keep your clients for life, given the cost of acquisition?”  So, when he wrote the book, he didn't write it for any industry, he wrote it for individuals that really did want to, shall we say, connect with their customers or their clients in such a way that those individuals would never buy from anyone else in their space. And it really is the premise is to understand the lifetime value of a customer or a client.   And a lot of business owners, and certainly salespeople, we don't often think about the lifetime value, we sell somebody something and we see it as a transaction. When you sell someone, it's not the end of something, it's the beginning of what could very well become a lifetime relationship with that individual every single time they need something that you may offer, they can reach out to you, and they become a customer for life. So, the question is, how do you do it? So, that's where the premise of the book came from and who he wrote it for.   So, one of the overarching themes in interviewing literally hundreds, hundreds and hundreds of consumers. And the number really reaches over 1000 in all of their consulting work over the years from 2019 until now when he wrote the book, he would ask people, “What is something someone can do, or a company can do to get your attention and keep you as a client for life?”   And they would tell him that, and they began to write those down. And that's how he came up with the 100 Proven Ways. He didn't set out to do 100 proven ways, but what they found out is today, there are four things people look for, these are the overarching themes. They want an individual and company that is thoughtful. In other words, they'll go the extra mile, do the extra thing, take the extra moment.   Secondly, someone that's kind, will think about things from their perspective and do things that demonstrate kindness to them as an individual.  Thirdly, someone that cares, cares enough to find out what they really want, what they really need, and what is the right, shall we say, item for them? The right haircut, the right prescription, the right legal advice, the right advisory advice, whatever, they want somebody that cares about them.  And last but not least, they want someone in a company that's empathetic, someone that shall we say, demonstrates that even though I'm saying it's unique to me, my problem, and you've heard it 100 times as a salesperson, you know it's not unique. For me, it is unique. So, I appreciate your willingness to be empathetic. So, four things, thoughtful, caring, kind, empathetic, those are the overarching things.   Industry Insights and Best Practices Based on Research from Book Me: So, they need to be thoughtful, they need to be kind, they need to be caring, and they need to be empathetic. In your research, when you were talking to your different clients about the different ways that you can acquire and keep clients, did you find that there were some industries that were thriving with these four things that you've mentioned, based on the research and others?   Richard stated that it's really interesting Yanique mentioned that, and it's not so much industries, it's companies within that are doing well. Most industries are still in the transaction mode. Go to a restaurant, it's a transaction. If you order something online, it becomes a transaction. And as a result of that, people are looking for other options.   So, what's happened is a few companies have really jumped to the front. And he'll just give you a couple of example, in the United States; they have a company called Chick-fil-A. Chick-fil-A is a chicken sandwich is basically what it is. He knew the founder, his name is Truett Cathy and they did a lot of traveling together, meetings together. And he would often say him, “Richard, now remember, we got to remind the crew here that we're not in a chicken business, we're in a people business.”  So, they're closed every Sunday. So, that means if you want to put a characterize that differently, they're closed 52 days a year, that would mean they closed November 10 and re-open January 1, that's 52 days.  They have the highest revenue per store than any other food franchise in the world. And they're closed from November 10 to January 1, and they're not open 24/7.  So, the question is, why is that happening?  Yes, it's a great chicken sandwich granted, but you get a chicken sandwich pretty much anywhere. What they really are known for is please, thank you, and my pleasure. And people sit in long lines at their drive thru, which are two and three lanes wide because people there say please, thank you, my pleasure. That's one brilliant example of how they do it.  Give me another example, in the food industry, this company, for pets, and that company is called Chewy.  Now, how has Chewy done, this young kid had started he said, when manufacturers and sellers of food products and other products for pets, they need to realize pets are part of the family.  So, they need to take a family orientation and be kind, thoughtful, caring and empathetic with their customers about their pets.  Well, they've done that, and just a quick, he (Richard) was speaking, he speaks all over the world. He's spoken at the Pegasus Hotel there in Jamaica many times for various conferences, and he will tell you that he was speaking at a conference in Nashville, Tennessee, he told the story of a woman who had posted on LinkedIn.  She posted that she had a standing order with Chewy, this was in November when he was speaking, and her order for the cat food had just arrived.  She posted on LinkedIn, “The cat food came, I called Chewy and said my cat has died. And I want to return the cat food. They said absolutely not; donate it to the local shelter. And we'll give you 100% credit on the bill.” The audience goes wow. And he said but that's only half the story. The other half that she wrote about was 3 days later, she got a bouquet of flowers, and a condolence card from the Customer Service Rep at Chewy. At that instant, this woman stood up in the middle of this ballroom of about 1000 people and scream, “That was my cat.” and held up her phone. She said, “I posted that this morning. I've already got 147 likes.” And at that moment, he just stopped and said, “Ladies and gentlemen, what does this tell us about Chewy?”  And the whole room starts chanting, “We're switching to Chewy.”  So, there's a message here. And it's the undercurrent of what's going on in business around the world. And it's not just in the US. He'll be in France again in October speaking in a large conference there; he goes to Asia a lot. And everywhere you go, people are really interested in doing business with individuals that are kind, thoughtful, caring, and empathetic and once he realized that, and then people began to share these ideas, if you would do this, I would be a loyal customer, he just thought it'd be helpful to put that out in the marketplace for anybody, regardless the kind of business you're in. Because it makes a big difference in your life. He heard from a guy that sells hot water heaters to hotels, and he said this book changed his business completely. So, that's the difference.   Books that Have Had the Biggest Impact on Richard When asked about books that have had a great impact, Richard shared that one particularly, there's a series, his name is Bob Burg. And he's written a book, the original book, he was a co-author of a book called The Go-Giver: A Little Story about a Powerful Business Idea that is international bestseller, sold a couple million copies, what a fabulous book for anybody to read. And that would be one he'd recommend.  And another one that he has co-authored with a guy named Jeff West is called Streetwise to Saleswise: Become ObjectionProofÔ and Beat the Sales Blues, it's really a great book, it just came out he would say a few months ago. And it's really a story, they write it in a story format and what he means by that is that it's like you're reading a novel, well, it is a novel. But as you're reading the novel, it's written in a way that allows you to understand various things you can do in shall we say in business to expand your influence, to make a significant impact and to really make a difference.  Now, The Go-Giver book that he wrote, he's done a series Go-Giver Leader, The Go-Giver Sell More, and those are really dynamite books. But The Go-Giver, the original book is just oh my God, what a great book and they've sold millions of copies all over the world.  And then the other one is Streetwise to Saleswise, another great book by he and a guy named Jeff West. That book has been out maybe a couple of months, but it's called Streetwise to Saleswise, and it's really written around the city of New Orleans and sales individual that went out there to shall we say, be in the sales business, it's a fabulous read, particularly people like novels that have read really great nuggets on how to be a better salesperson.   What Richard is Really Excited About Now! When asked about something that he's really excited about, Richard shared that the book is doing extraordinarily well, he's been very grateful for that. It's been selected as the lead book for the London Book Fair and the Frankfurt Book Fair this year, which is a blessing. But what he's most excited about is he's getting in front of more and more audiences, he's in the Keynote Speaker Hall of Fame, and the Customer Experience Hall of Fame, and all of that is wonderful recognition. But what is really wonderful is when he has the privilege of being on the platform, and being able to share with audiences' ways in which they can elevate their client or customer experience, and stand apart from the competition, and that's what he's most excited about. He's got a lot of speaking engagements coming up this fall, and in places all over the world. And just to be a blessing to those people and to bring them some thoughts that perhaps they've never had, or to have reinforced that which is that they're doing so they really feel as though, “You know what, I'm on the right track, and we're going to continue to win more business.” So, those are the things that excites him.    Where can listeners find Richard online? LinkedIn - Richard Weylman Website - http://www.richardweylman.com/ Richard shared that on the website, there you can download a chapter of his book free, you can read it, you can also order the book there of course. There's also, he does a great deal of media, he guesses there's probably 25 or 30, ABC, CBS, NBC and, Fox, both TV and radio segments there, you just click on media and you can listen and watch those on various topics.   And then also under videos, you'll see a link there, you can go to learn services. And he puts up about he's going to guess 25 little video vignettes are a couple of minutes long that you can enjoy, they're all free, just wanted to plant those in your life. You can sign up for his performance tip that's the down at the bottom of every page but every 10 days he sends out researcher tips to about 20,000 people or subscribers, so it'd be wonderful if you subscribed.  So, you want to go to www.richardweylman.com if you want him to speak at your conference, or at your upcoming meeting, whatever the case might be, there's a form there, fill it out, he responds to those. He actually gets those himself, he'd be happy to partner with you, and find a way that they can bring some additional learning to your organization, to your people so that they can elevate their business performance as well.   Me: All right. Thank you so much for sharing, Richard. We just want to extend our deepest gratitude to for taking time out of your very busy schedule and hopping on this podcast. You shared some great insights and nuggets as it relates to some of the keys that you need to focus on in order to acquire and keep your clients for life especially based on the research that you did. And we love the examples that you gave, they were definitely relevant and something that I believe will motivate the audience to definitely go out and get a copy of your book, whether it be in soft or hard copy so they can try and elevate their own client experiences. So, thank you again.    Please connect with us on Twitter @navigatingcx and also join our Private Facebook Community – Navigating the Customer Experience and listen to our FB Lives weekly with a new guest    Links •     The G0-Giver: A Little Story about a Powerful Business Idea by Bob Burg •     Streetwise to Saleswise: Become ObjectionProofÔ and Beat the Sales Blues by Jeff West   The ABC's of a Fantastic Customer Experience Grab the Freebie on Our Website – TOP 10 Online Business Resources for Small Business Owners  Do you want to pivot your online customer experience and build loyalty - get a copy of “The ABC's of a Fantastic Customer Experience.” The ABC's of a Fantastic Customer Experience provides 26 easy to follow steps and techniques that helps your business to achieve success and build brand loyalty. This Guide to Limitless, Happy and Loyal Customers will help you to strengthen your service delivery, enhance your knowledge and appreciation of the customer experience and provide tips and practical strategies that you can start implementing immediately! This book will develop your customer service skills and sharpen your attention to detail when serving others. Master your customer experience and develop those knock your socks off techniques that will lead to lifetime customers. Your customers will only want to work with your business and it will be your brand differentiator. It will lead to recruiters to seek you out by providing practical examples on how to deliver a winning customer service experience!

Mastering Modern Selling
MMS #96 - Sales Success: From Value Creation to Objection Handling with Bob Burg & Jeff West

Mastering Modern Selling

Play Episode Listen Later Jul 25, 2024 59:36


In episode 96 of "Mastering Modern Selling," we had the privilege of hosting Bob Burg and Jeff West, the brilliant minds behind the book "Streetwise to Saleswise."This engaging conversation delved into transforming sales approaches, overcoming objections, and the importance of personal development in achieving sales success.The Importance of Personal Development:Bob Burg emphasizes that success in sales is deeply rooted in personal development. He shared his journey from struggling in sales to becoming successful by devouring books from sales legends like Tom Hopkins and Zig Ziglar. The takeaway? Cultivate your inner growth to see outer success.Understanding and Overcoming Objections:Jeff West introduced the concept of "becoming objection-proof." He highlighted that objections are often not the real issues but manifestations of underlying concerns. By controlling emotions, empathizing with the prospect, and asking insightful questions, salespeople can uncover and address the true objections effectively.The Role of Empathy in Sales:Both Bob and Jeff underscored the power of empathy in building relationships with prospects. Validating a prospect's thought process and concerns fosters trust and opens up genuine dialogue, making it easier to address their needs and offer appropriate solutions.Systematic Approach to Handling Objections:Jeff elaborated on a systematic approach to handling objections: control emotions, empathize, ask questions to understand the prospect's perspective, and then gently shift their frame to offer solutions. This approach not only resolves objections but also strengthens the relationship with the prospect.Merging Sales Skills with Personal Growth:The discussion brought to light that sales skills and personal growth are intertwined. Bob Burg shared that mastering the mechanics of selling and understanding human nature are crucial, but integrating these with continuous personal development leads to sustained success.The episode with Bob Burg and Jeff West was a treasure trove of wisdom for sales professionals. Their insights into personal development, empathy, and systematic objection handling provide a robust framework for enhancing sales performance. For those looking to elevate their sales game, this episode is a must-watch. Dive into the full episode to gain more in-depth knowledge and practical tips from these seasoned experts. Don't miss out—your next big idea could be just one episode away! This Show is sponsored by Fist BumpYour prospecting partner to authentically fill your pipeline with ideal customers. Check out our Live Show Events here: Mastering Modern Selling Live ShowSubscribe to our Newsletter: Mastering Modern Selling Newsletter

Boot Boy Ska Show
Episode 5252: Streetwise With Steve Curtis 6th July 2024 On www.bootboyradio.net

Boot Boy Ska Show

Play Episode Listen Later Jul 25, 2024 59:56


Streetwise With Steve Curtis 6th July 2024 On www.bootboyradio.netPlease Play, Like, Comment, Follow, Download & Share.

Systems Simplified
The Five-Step Process To Become Objection-Proof in Sales With Bob Burg and Jeff West

Systems Simplified

Play Episode Listen Later Jul 19, 2024 50:43


Bob Burg is the Founder of The Go-Giver Community Network, an organization that connects private global businesses. In the past 30 years, he's helped companies and leaders evolve their communication habits to increase sales and grow their businesses. He is also the Co-author of The Go-Giver, a book about the five laws of stratospheric success and Streetwise to Saleswise. Bob is also a member of the National Speakers Association and a Hall of Fame keynote speaker on referrals, relationship-building, and influence.  Jeff West is the President of West Marketing Group, INC, where he helps influencers and business leaders elevate their brands. He is also the best-selling author of numerous business parables, including Streetwise to Saleswise, The Unexpected Tour Guide, and Said the Lady with the Blue Hair. For over 30 years, Jeff has coached and led sales teams in multiple industries and was among the top sales performers and leaders in the nation. He is also a member of The Go-Giver Community with Bob Burg. In this episode: Some sales professionals are so fearful of objections that it impedes their ability to close deals. How can you embrace objections and transform them into powerful fusion points that propel your business forward?  Sales dream team Bob Burg and Jeff West collaborated to develop a five-step process for navigating and embracing sales objections. The framework involves controlling your emotions, empathizing with prospects, asking probing questions, reframing your approach, and isolating the objection. Rather than reacting negatively to the objection on instinct, demonstrate an understanding of your prospects' situations and adopt their perspective. This allows you to refine your offering, providing solutions and social proof to influence key decision-making. In this week's episode of Systems Simplified, Adi Klevit hosts duo Bob Burg and Jeff West, authors of Streetwise to Saleswise, to discuss transforming sales objections into opportunities. Together, they offer insights into the power of framing in sales conversations, how to develop a value proposition that resonates with prospects, and anecdotes from their book.

Boot Boy Ska Show
Episode 5218: Streetwise With Steve Curtis 29th June 2024 On www.bootboyradio.net

Boot Boy Ska Show

Play Episode Listen Later Jul 19, 2024 59:56


 Streetwise With Steve Curtis 29th June 2024 On www.bootboyradio.netPlease Play, Like, Comment, Follow, Download & Share.

Boot Boy Ska Show
Episode 5185: Streetwise With Steve Curtis 22nd June 2024 On www.bootboyradio.net

Boot Boy Ska Show

Play Episode Listen Later Jul 14, 2024 61:05


Streetwise With Steve Curtis 22nd June 2024 On www.bootboyradio.netPlease Play, Like, Comment, Follow, Download & Share.

Boot Boy Ska Show
Episode 5144: Streetwise With Steve Curtis 15th June 2024 On www.bootboyradio.net

Boot Boy Ska Show

Play Episode Listen Later Jul 5, 2024 59:56


Streetwise With Steve Curtis 15th June 2024 On www.bootboyradio.netPlease Play, Like, Comment, Follow, Download & Share.

Boot Boy Ska Show
Episode 5107: Streetwise With Steve Curtis 8th June 2024 On www.bootboyradio.net

Boot Boy Ska Show

Play Episode Listen Later Jun 26, 2024 59:57


Streetwise With Steve Curtis 8th June 2024 On www.bootboyradio.netPlease Play, Like, Comment, Follow, Download & Share.

Boot Boy Ska Show
Episode 5074: Streetwise With Steve Curtis 25th May 2024 On www.bootboyradio.net

Boot Boy Ska Show

Play Episode Listen Later Jun 20, 2024 59:58


Streetwise With Steve Curtis 25th May 2024 On www.bootboyradio.netPlease Play, Like, Comment, Follow, Download & Share.

AlmostSideways Podcast
CCLXXV: Streetwise 40th Anniversary Deep Dive, Inside Out 2

AlmostSideways Podcast

Play Episode Listen Later Jun 19, 2024 142:23


Recorded - 6/16/2024 On Episode 275 of the Almost Sideways Movie Podcast, Zach and Todd are flying solo ... or duo ... Terry's not there. Todd and Zach review the latest Pixar hit Inside Out 2. Then they deep dive a classic documentary from 1984, Streetwise. Here are the highlights: What We've Been Watching (9:00) Todd TallaBoogie Review: The Promotion (18:20) Zach Mini Reviews: Drugstore Cowboy, Babyteeth, L'enfance Nue (28:45) Featured Review: Inside Out 2 (46:00) 40th Anniversary Deep Dive: Streetwise (1:36:20) Mt Rushmore: Homeless Kids in Movies (1:50:30) More Thoughts on Streetwise (and a few awards) (2:15:00) LVP, MVP, Quote of the Day Find AlmostSideways everywhere! ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Website⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠almostsideways.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Facebook⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.facebook.com/AlmostSidewayscom-130953353614569/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠AlmostSideways Twitter⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠: @almostsideways ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Terry's Twitter⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠: @almostsideterry ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Zach's Twitter⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠: @pro_zach36 Todd: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Too Cool for Twitter⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Adam's Twitter⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠: @adamsideways ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Apple Podcasts⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://podcasts.apple.com/us/podcast/almostsideways-podcast/id1270959022⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Spotify⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://open.spotify.com/show/7oVcx7Y9U2Bj2dhTECzZ4m⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Stitcher⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.stitcher.com/podcast/almost-sideways-movie-podcast⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠YouTube⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.youtube.com/channel/UCfEoLqGyjn9M5Mr8umWiktA/featured?view_as=subscriber

Boot Boy Ska Show
Episode 5039: Streetwise With Steve Curtis 18th May 2024 On www.bootboyradio.net

Boot Boy Ska Show

Play Episode Listen Later Jun 12, 2024 59:56


Streetwise With Steve Curtis 18th May 2024 On www.bootboyradio.netPlease Play, Like, Comment, Follow, Download & Share.

Boot Boy Ska Show
Episode 5006: Streetwise With Steve Curtis 4th May 2024 On www.bootboyradio.net

Boot Boy Ska Show

Play Episode Listen Later Jun 6, 2024 59:56


Streetwise With Steve Curtis 4th May 2024 On www.bootboyradio.netPlease Play, Like, Comment, Follow, Download & Share.

Boot Boy Ska Show
Episode 4975: Streetwise With Steve Curtis 27th April 2024 On www.bootboyradio.net

Boot Boy Ska Show

Play Episode Listen Later Jun 1, 2024 59:56


Streetwise With Steve Curtis 27th April 2024 On www.bootboyradio.netPlease Play, Like, Comment, Follow, Download & Share.

Boot Boy Ska Show
Episode 4940: Streetwise With Steve Curtis 20th April 2024 On www.bootboyradio.net

Boot Boy Ska Show

Play Episode Listen Later May 27, 2024 60:28


Streetwise With Steve Curtis 20th April 2024 On www.bootboyradio.netPlease Play, Like, Comment, Follow, Download & Share.

Boot Boy Ska Show
Episode 4906: Streetwise With Steve Curtis 13th April 2024 On www.bootboyradio.net

Boot Boy Ska Show

Play Episode Listen Later May 22, 2024 60:45


Streetwise With Steve Curtis 13th April 2024 On www.bootboyradio.netPlease Play, Like, Comment, Follow, Download & Share.

Good Money Good Hands Good Work
Jeff C. West—How to Convert Client Doubts into Deals

Good Money Good Hands Good Work

Play Episode Listen Later May 20, 2024 34:52


You have a great product or service. But connecting with new clients can feel like hitting a brick wall. So how do you turn a hard "no" into an enthusiastic “YES”?    My guest today, Jeff West, specializes in teaching business leaders what to say when clients object to your offer. And how to make the sale while building meaningful client relationships. Jeff is also the co-author of the new book "Streetwise to Saleswise" alongside my friend Bob Burg.    Today, Jeff reveals his 5-step formula for addressing client objections. It's all about showing emotional control and empathy—but not in ways you might expect. Jeff will show you how to get to the heart of your future client's concerns and respond directly to them!   Don't just close a sale. Jeff's formula will help you open doors to future opportunities and success.   Connect with Jeff HERE.    Buy Jeff's new book HERE.   Are you a financial advisor? Join the exclusive email list for financial advisors HERE.    Get access to Simple Teen Success HERE.   Order your copy of the USA Today and Wall Street Journal bestselling book Good Money Revolution here: https://amzn.to/34hSonE   Book Derrick to speak at your next event HERE.   For daily tips to help you make and save money, follow us on Instagram @derricktkinney   

Boot Boy Ska Show
Episode 4872: Streetwise With Steve Curtis 6th April 2024 On www.bootboyradio.net

Boot Boy Ska Show

Play Episode Listen Later May 16, 2024 60:25


Streetwise With Steve Curtis 6th April  2024 On www.bootboyradio.netPlease Play, Like, Comment, Follow, Download & Share.

Boot Boy Ska Show
Episode 4841: Streetwise With Steve Curtis 30th March 2024 On www.bootboyradio.net

Boot Boy Ska Show

Play Episode Listen Later May 6, 2024 60:19


Streetwise With Steve Curtis 30th March 2024 On www.bootboyradio.netPlease Play, Like, Comment, Follow, Download & Share.

Boot Boy Ska Show
Episode 4808: Streetwise With Steve Curtis 23rd March 2024 On www.bootboyradio.net

Boot Boy Ska Show

Play Episode Listen Later Apr 30, 2024 59:57


Streetwise With Steve Curtis 23rd March 2024 At www.bootboyradio.netPlease, Play, Like, Comment, Follow, Download & Share.

Powerful Marketing Tips podcast
EP127: How to Sell Without Being Pushy: Becoming ObjectionProof With Bob Burg & Jeff C West

Powerful Marketing Tips podcast

Play Episode Listen Later Apr 25, 2024 57:05


Sales are a crucial part of every business, but most businesses struggle with finding the right approach. In this episode, Mari-Liis Vaher from Powerful Marketers leads the discussion on the art of selling without the aggressive tactics that often leave a bad taste in both the seller's and buyer's mouths. Our special guests, seasoned sales professionals Bob Burg and Jeff C West, authors of "Streetwise to Saleswise," share their insights on creating positive sales experiences. 

Boot Boy Ska Show
Episode 4774: Streetwise With Steve Curtis 16th March 2024 On www.bootboyradio.net

Boot Boy Ska Show

Play Episode Listen Later Apr 24, 2024 60:22


Streetwise With Steve Curtis 16th March 2024 On www.bootboyradio.netPlease Play, Like, Comment, Follow, Download & Share.

Boot Boy Ska Show
Episode 4740: Streetwise With Steve Curtis 9th March 2024 On www.bootboyradio.net

Boot Boy Ska Show

Play Episode Listen Later Apr 18, 2024 60:40


Streetwise With Steve Curtis 9th March 2024 On www.bootboyradio.netPlease Play, Like, Comment, Follow, Download & Share.

Home Business Profits with Ray Higdon
Becoming Objection Proof

Home Business Profits with Ray Higdon

Play Episode Listen Later Apr 12, 2024 28:49


In this episode Ray, faith-based network marketing coach, founder of RankMakers and the Higdon Group, speaks with Bob Brug & Jeff C. West about their new book Streetwise to Saleswise and how to become objection proof in your business.   StreetwisetoSaleswise.com   FaithOverFearLIVE.com   BrotherUp.com   Ray Higdon, is a bestselling author of several books, renowned inspirational speaker, earner of multiple seven figures in a multi-million dollar home based business and founder of the Higdon Group, a Fortune 5000 company, where he's helped clients generate over 500,000 new customers through his proven coaching programs (https://rayhigdoncoaching.com).   Partner with Ray: ★ Take the 1K RankUp Challenge: https://rankmakers.com ★ Apply for Coaching: https://higdongroup.com/coaching ★ Invite to Speak: https://higdongroup.com/speaking ★ Order his Books: https://rankmakershop.com/collections/books-journals/book   Connect with Ray: ★ Podcast: https://higdongroup.com/podcast ★ Facebook: https://www.facebook.com/rayhigdonpage ★ Instagram: https://www.instagram.com/rayhigdon ★ Twitter: https://twitter.com/rayhigdon ★ LinkedIn: https://www.linkedin.com/in/rayhigdon   Thank you for watching and be sure to subscribe for more: https://www.youtube.com/@HigdonGroup We believe in you! - Ray Higdon   ======================== More About Ray: Ray's, Home Business Profits, has had over 10 million downloads with approximately 160k downloads every month (https://higdongroup.com/podcast). The Higdon Group hosts annual events with as many as 2,000 people live and nearly 7,000 registered online for their Rank Maker community (https://rankmakers.com). As a top keynote speaker, Ray has shared the stage with world renowned thought leaders, including Tony Robbins, Les Brown, Brendon Burchard, Robert Kiyosaki, Bob Proctor, Gary Vaynerchuk, Grant Cardone, Magic Johnson and many more (https://higdongroup.com/speaking). Ray resides in Naples, FL with his wife Jessica, a prominent realtor, and he has four children. As a follower of Jesus Christ, Ray incorporates faith based principles into all of his decisions, life challenges and business successes. They have raised over $1,000,000 to support families in need, the battle against human trafficking and advancing alternatives to traditional health care.

Boot Boy Ska Show
Episode 4708: Streetwise With Steve Curtis 2nd March 2024 On www.bootboyradio.net

Boot Boy Ska Show

Play Episode Listen Later Apr 11, 2024 60:52


Streetwise With Steve Curtis 2nd March 2024 On www.bootboyradio.netPlease, Play, Like, Comment, Follow, Download, & Share.

Legacy Roadmap Podcast
Jeff West Sales Training and Story Telling

Legacy Roadmap Podcast

Play Episode Listen Later Apr 1, 2024 40:08


Robert and Jeff C, West talk about SALEs and Jeff's new book coauthored with Bob Burg, a business parable about sales. Jeff's down to earth style combined with his sales excellence creates a multi-layered story that brings sales training to a new level. Jeff's work with Bob adds a sales leadership level to the story that is unmatched in most sales lessons. For over 30 years, Jeff West coached and led sales teams in multiple industries and was among the top sales performers and leaders in the nation. For over twenty years, he was an entrepreneur in field sales management with the well known Fortune 500® insurance company, Aflac.Now a sought-after conference speaker, Jeff is the author, along with international bestselling author, Bob Burg, of the business/sales parable, Streetwise to Saleswise: Become ObjectionProof™ and Beat the Sales Blues. He is also author and coauthor of two multi-award-winning sales parables, The Unexpected Tour Guide and Said the Lady with the Blue Hair (coauthored with Lisa Wilber).Jeff has been on numerous national and international podcasts and been a quoted source for publications such as Sales and Marketing Management Magazine, the National Federation of Independent Business, and Peak Sales Recruiting.Whether onstage or during interviews, he combines hard-hitting, take-to-the-bank sales wisdom with a folksy humor that engages the audience as have few others.Main Website: https://jeffcwest.comStreetwise to Saleswise: Become ObjectionProof™ and Beat the Sales Blues: www.streetwisetosaleswise.comSaid the Lady with the Blue Hair: https://jeffcwest.com/bluehairbookThe Unexpected Tour Guide: https://jeffcwest.com/tutgbook/Leaders Who Would Like to Discuss the Potential of Co-authoring a Book with Jeff: https://coauthoryourmessage.comFree Fusion Points® Consultation for Sales Team Leaders and Entrepreneurs: https://fusionpoints.comFree 3-Video Sales Training Course: https://survivalskillsforcommissionsalespeople.comFollow Jeff on LinkedIn: https://www.linkedin.com/in/jeffcwest/Follow Jeff on Twitter: @JeffCWestAuthor https://twitter.com/JeffCWestAuthorConnect with Jeff on FaceBook: https://www.facebook.com/jeff.west.330

Mastery Unleashed with Christie Ruffino
MU166: Jeff C. West & Bob Burg | Streetwise to Saleswise - Become ObjectionProof™ and Beat the Sales Blues

Mastery Unleashed with Christie Ruffino

Play Episode Listen Later Mar 20, 2024 34:58


ABOUT TODAY'S SHOW In this episode of the Mastery Unleashed podcast, Christie Ruffino engages in an enlightening conversation with Bob Burg and Jeff C. West, who share their insights on overcoming sales objections and enhancing sales strategies. They introduce their book, which focuses on a unique approach to handling objections in sales, emphasizing empathy, understanding, and collaboration with potential clients rather than confrontation. Bob and Jeff discuss the concept of “fusion points,” a methodology that aligns emotion and logic in the decision-making process, fostering positive connections and responses from prospects. They outline a strategic approach to prospecting that builds relationships even before the first meeting, enhancing the likelihood of securing appointments and advancing sales conversations. The discussion also highlights an upcoming event, SalesWise Live 2024, designed to offer intensive sales training and networking opportunities. The event promises to equip attendees with advanced sales skills, fostering both personal and professional growth.   ABOUT JEFF For over 30 years, Jeff West coached and led sales teams in multiple industries and was among the top sales performers and leaders in the nation. For over twenty years, he was an entrepreneur in field sales management with a well known Fortune 500® insurance company. Now a sought-after conference speaker, Jeff is the author, along with international bestselling author, Bob Burg, of the business/sales parable, Streetwise to Saleswise: Become ObjectionProof™ and Beat the Sales Blues. He is also author and coauthor of two multi-award-winning sales parables, The Unexpected Tour Guide and Said the Lady with the Blue Hair (coauthored with Lisa Wilber). Jeff has been on numerous national and international podcasts and been a quoted source for publications such as Sales and Marketing Management Magazine, the National Federation of Independent Business, and Peak Sales Recruiting. Whether onstage or during interviews, he combines hard-hitting, take-to-the-bank sales wisdom with a folksy humor that engages the audience as have few others.   ABOUT BOB For over 30 years Bob Burg has been successfully showing entrepreneurs, leaders, and sales professionals how to communicate their value and accelerate their business growth. Although for years he was best known for his sales classic, Endless Referrals, it's his business parable, The Go-Giver, (coauthored with John David Mann) with over one million copies sold and translated in 30 languages that has created a worldwide movement. His newest book (coauthored with Jeff West) is Streetwise to Saleswise: Become ObjectionProof™ and Beat the Sales Blues. Bob publishes the very popular Daily Impact email. He is also an unapologetic animal fanatic and works with a rescue, foster, and adoption organization in his town of Jupiter, Florida.   GET JEFF & BOB'S GENEROUS GIFT Streetwise to Saleswise: Become ObjectionProof™ and Beat the Sales Blues Download the first 2 chapters of their book for free. ACCESS THIS GIFT AND MANY MORE   LINKS SHARED ON THE SHOW Saleswise Live 2024   Jeff's Links https://jeffcwest.com www.streetwisetosaleswise.com www.facebook.com/jeff.west.330   Bob's Links www.Burg.com www.GoGiverSuccessAlliance.com www.facebook.com/burgbob   ABOUT OUR SHOW Mastery Unleashed (formerly Overcoming Mediocrity) is a podcast for success-driven women who want to empower their thoughts, design their dream businesses, and build beautiful lives that are aligned with their destinies—hosted by Bestselling Author and Business Strategist Christie Ruffino. Each episode features today's top influencers and entrepreneurs on the rise as they share empowering stories and ninja tips meant to become the FUEL that will ignite a positive change in YOUR life and the lives of others.   ABOUT OUR FREE GIFT VAULT GET THIS GIFT AND MANY MORE HERE: https://masteryunleashedpodcast.com/gift-signup/       

Networking Rx
This Is How To Go From Streetwise To Saleswise (EPS 686)

Networking Rx

Play Episode Listen Later Mar 20, 2024 25:24


Jeff C. West, bestselling author, shares insights from the fable book he authored with hall-of-fame speaker Bob Burg, including how to get passed the gatekeeper. Learn more at https://jeffcwest.com/ For more great insight on professional relationships and business networking visit https://www.networking-rx.com or contact Frank Agin at frankagin@amspirit.com.

The Art of Sales with Art Sobczak
282 GUESTS "Streetwise to Saleswise"- How to Become Objection Proof, with Bob Burg and Jeff C. West

The Art of Sales with Art Sobczak

Play Episode Listen Later Feb 13, 2024 38:16


Best-selling authors Bob Burg, and Jeff C. West have teamed up to write an excellent new sales parable in book form. Filled with lessons on leadership, sales skills, music, and entertainment, it's a short, fun read, which will both new and veteran sales pros, or anyone who communicates. In this special video episode, Bob and Jeff share with Art lessons from the book, the inspiration for it, what it's like to collaborate on a book, and more.

Badass Direct Sales Mastery
Bob Burg and Jeff West: Streetwise to Saleswise, Become Objection Proof and Beat the Sales Blues

Badass Direct Sales Mastery

Play Episode Listen Later Feb 12, 2024 25:23


If you're feeling frustrated with your sales performance, trying to overcome objections, and building personal relationships, then you are not alone! Are you tired of struggling to win over prospects and facing objections that seem impossible to overcome? It's time to discover a new approach that will transform the way you handle objections and build lasting connections with your clients. Let's turn those objections into opportunities and propel your sales performance to new heights!About Bob Burg and Jeff West:Bob Burg and Jeff West are co-authors of the book "Streetwise to Saleswise: Become Objection Proof and Beat the Sales Blues." Bob is a sought-after speaker at corporate conventions and entrepreneurial events. He's known for his bestsellers, "The Go-Giver" and "Endless Referrals." Jeff West, a former leader in the insurance industry, brings his expertise to the table. His writing, particularly in "The Unexpected Tour Guide" and "The Lady with the Blue Hair," showcases his insights and experiences in the world of sales. In this episode, Jennie, Bob, and Jeff discuss:Master objection-proof sales techniquesMastering objection-proof sales techniques allows sales professionals to effectively handle objections without overpowering or convincing the other party. This process involves understanding the root cause of objections and finding a solution that benefits both parties.Discover fusion points in salesThe discovery of fusion points – moments where logic and positive emotions merge – can greatly enhance your sales strategy. Fusion points stimulate acceleration, tenacity, and loyalty, leading to a more impactful sales and leadership performance. Strengthen personal relationships in salesIt's not just about making a sale, it's about understanding and empathizing with your prospects, thus fostering a relationship based on trust and mutual understanding. In this episode, you will be able to:Master objection-proof sales techniques to close deals effortlessly.Discover fusion points in sales to create winning strategies.Strengthen personal relationships in sales for long-term success.Gain valuable insights for sales professionals to elevate your performance."We've created something that all levels of any organization are going to find value in. Salespeople will benefit from it, and the leadership lessons work in every single organization.” – Bob BurgGet Jeff and Bob's book, “Streetwise to Saleswise: Become ObjectionProof and Beat the Sales Blues”, here:Link to buy Hard Copy from Barnes & Noble: https://bit.ly/3SesLJpLink to get Kindle or Audible version:https://www.amazon.com/Streetwise-Saleswise-Become-ObjectionProofTM-Sales-ebook/dp/B0CPTLCCB2CONNECT WITH BOB:LinkedIn: https://www.linkedin.com/in/bobburg/Websites: https://gogiversuccessalliance.com/    https://burg.com/keynotes/CONNECT WITH JEFF:LinkedIn: https://www.linkedin.com/in/jeffcwest/Website: https://jeffcwest.com/CONNECT WITH JENNIE:Website: https://badassdirectsalesmastery.com/Email:  jennie@badassdirectsalesmastery.comFacebook personal page: https://facebook.com/jbellingerPLFacebook podcast page: http://facebook.com/BadassDirectSalesMasteryFacebook group for Badass Crew: https://facebook.com/groups/BadassDirectSalesMomsInstagram: https://instagram.com/BadassDirectSalesMasteryPersonal Instagram: https://instagram.com/jenniebellingerLinkedIn: https://linkedin.com/in/BadassDirectSalesMasteryYou might also want to check these previous podcast episodes featuring Bob Burg and Jeff West:Bob Burg:https://badassdirectsalesmastery.com/2023/02/27/bob-burg-using-go-giver-in-direct-sales/Jeff West & Lisa Wilbur:https://badassdirectsalesmastery.com/2023/01/30/lisa-wilber-jeff-west-said-the-lady-with-the-blue-hair/Show Notes by Podcastologist: Hanz Jimuel AlvarezAudio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it.

Business of Story
#449: How to Use Fusion Points to Overcome Sales Objections With Your Stories

Business of Story

Play Episode Listen Later Feb 5, 2024 61:44


Jeff West, President and Chief Spinner of Tales for West Marketing Group and co-author with Bob Burg the new book Streetwise to Saleswise: Become ObjectionProof™ and Beat the Sales Blues, shares how to overcome objections when you're focused on Fusion Points to strengthen your storytelling. Improve your storytelling immediately with my The ABTs of Agile Communications™ quick online course to learn the agile narrative framework that all influential business communication is built.  Grab your copy of The Narrative Gym for Business, a short guide on crafting ABTs for all of your communications.  Read Brand Bewitchery: How to Wield the Story Cycle System™ to Craft Spellbinding Stories for Your Brand.  #StoryOn! ≈Park

Defected Radio
Glitterbox Radio Show 354: Hosted By Melvo Baptiste

Defected Radio

Play Episode Listen Later Jan 24, 2024 60:01


Podcast from Defected Records 1. Lil Louis & The World - Saved My Life [FFRR] 00.00.002. Quincy Jones – Stomp (Mousse T's Ultimate Stomper) [Qwest Records] 00.04.583. Michelle Ayers – Respect (Def Classic Mix) [4 To The Floor] 00.10.074. Marlena Shaw - Touch Me In The Morning (Original Mix) 00:15:135. First Choice – The Player (Ziggy Funk Remix)  [White Label] 00.21.086. Gayle Adams – Lets Go All The Way (Never Dull Edit) [Never Dull Music] 00.25.287. Ali Love – Deep Into The Night [Crosstown Rebels] 00.29.568. Freeez - I.O.U. [Streetwise] 00.34.039. Richard Earnshaw & Mr. V – This House Is Yours [Big Love] 00.39.2010. Kylie Minogue – Love At First Sight (Kid Crème Vocal Dub) [Parlophone] 00.43.2311. Loleatta Holloway X Robert Royale X Mark Broom – Catch Me On The Roundbound [White Label] 00.46.3812. Wh0 – Real Good [Toolroom] 00.50.1713. Benita – Time For A Change [AOTN] 00.54.0814. Marlena Shaw – California Soul 00.57.26

TBTL: Too Beautiful To Live
#4070 The Pits Of Despair

TBTL: Too Beautiful To Live

Play Episode Listen Later Nov 7, 2023 65:20


Andrew has found an inelegant solution to an inelegant perspiration problem, while Luke continues to struggle with a similar issue. Also, Luke had dinner for the first time in a week last night, and it was good! And he finally re-watched the 1983 Seattle-based documentary Streetwise, and he's happy to report that it stands the test of time.