The UX STRAT Podcast

In this episode, Robert Checchi, the Director of Museums and Special Projects at yU+co, spoke with Paul about a very cool project that allows visitors in a public space to engage with a large digital display in real-time using reactive sensors and machine learning. Instead of a digital billboard, the display is interactive digital art, and selfie-worthy in its own right. 

In this episode, Paul spoke with Victoria Sosik, a Director of UX Research at Verizon, about the democratization of research and creating a user research program that balances quality and speed.

In this episode, Amanda Rosenburg, Ed.D, Product Lead & Senior Researcher at Google, spoke with Paul about the democratization of user research in large companies. We discussed some of the problems that arise from research being done by team members who have not been formally educated in research, such as reliability, validity, representativeness of findings, inadequate segmentation, and more. We also discussed how user research leaders can communicate to the organization the need for standards, and the kinds of research programs that can be put in place to allow any team member to participate in research effectively without leading the team to wrong or insufficient conclusions. 

In this episode, Netflix UX/ Product Research Manager Catalina Naranjo-Bock spoke with Paul about data-informed design strategy. We talked about how user research teams can have an impact on product strategy, and how the circle of stakeholders has grown in recent years.

In this episode, Spotify's Colette Kolenda, a Senior User Researcher, spoke with Paul about creating a more strategic role for design research by moving it upstream in the product development lifecycle, so that research insights are positioned to help guide product strategy. 

In this episode, Paul talks with Angel Steger, who is the Director of Product Design at Facebook. Angel spoke about the growth strategy of connecting customers to value and delivering that value in the most effective way. 

In this episode, Paul chats with Dr. Jess Holbrook about Artificial Intelligence and human-centered design at Google, and the People + AI research group that he co-leads there. We spoke about designing with AI as a design material or medium, rather than just a technology enabler. 

In this episode, Paul talks with Victor Luo, Principal Product Manager for Amazon's Smart Home suite of products. Victor talks with me about the complex task of guiding the design strategy of a globally recognized ecosystem of innovative products. 

Paul chats with Anand Tharanathan, Director of Research at Facebook, about providing research support and strategic product design guidance for some of the most widely used online products in the world. 

Sorry UX, the party's over! Or is it? Paul talks with Robert Skrobe about his provocative article, and discusses the relevance of UX in a world of agile, Lean, and Product Management.   

Paul chats with Steve Gates, InVision's Head Design Evangelist, about the strategic design consulting he does as part of his customer-facing work in many countries. 

Paul chats with Jules Skopp, director of UX at Expedia, about UX Strategy vs. agile/LeanUX, and the current state of strategic product design for globally recognizable products.

Paul chats with Dalia El-Shimy, UX Research Lead at Shopify, about strategic product design methodology related to Shopify's flagship product.

Paul chats with Sean Chiu, EVP of User Experience for Lazada (Alibaba), about user experience strategy across multiple Asian countries and the challenges of designing for very diverse cultures. 

Paul chats with Dr. Celia Hodent about strategic design and gaming. Dr. Hodent has a Ph.D. in psychology and over ten years of experience in the development of UX strategy and processes in videogame studios, working, for example, on Fortnite as Director of UX at Epic Games, at LucasArts (e.g. Star Wars: 1313), and at Ubisoft (e.g. Rainbow 6 franchise). Dr. Hodent is an author of The Gamer's Brain: How Neuroscience and UX can Impact Video Game Design.

Paul speaks with Uber's User Experience Researcher, Alex Luzi, about her background, design strategy, consumer insights and more! 

Paul chats with Craig Spencer, Google's Staff UX Researcher, about LEGO SERIOUS PLAY methodology, design thinking and more! 

Paul chats with Foolproof's Executive Strategy Director, Tim Loo, about turning businesses into ideas, strategic design, and more! 

Paul speaks with Hina Shahid, OnDeck Capital's Senior Manager User Research, about experience design, holistic approaches, and more! 

Paul speaks to Mozilla's Head of Service Design, Rina Jensen, about strategic user experience, human-centered design, and more! 

Paul speaks to Google's UX Design Manager, Chris Hall, about design thinking, strategic UX design, and more! 

Paul speaks with Aaron Irizarry, Capital One's Design Director, about designing effective teams and more!

Paul speaks to Ben Judy, 7-Eleven's Group Manager of User Experience and Lily Bather, 7-Eleven's UX Interaction Designerabout UX strategy, design thinking and more! 

Paul speaks with Joe Meersman, IBM's Director of Design, about strategic design, design thinking and more! 

Paul speaks with athenahealth's Senior Manager Experience Design, Dani Nordin, about experience strategy, design mapping and more! 

Paul chats with two UX strategists at Informatica: Ruth Tamari, Senior UX Manager, and Alex Tim, Principal UX Expert. They speak about artificial intelligence, UX design, and much more! 

Paul speaks to Centigrade's Head of UX Strategy, Clemens Lutsch, about strategic user experience, human-centered design, and more!

Paul chats with Olga Generozova, who leads Shell's Strategic Design team, about strategic design, data driven methodology, and more! 

Paul chats with Foolproof's UX Strategy Principal Consultant, Tom Ablewhite, about UX, customer insight, and much more. 

Paul chats with Zachary Jean Paradis, Publicis Sapient's Group VP of Experience Strategy, about experience strategy, his leading position in a digitally transformed sphere, and much more. 

Paul talks to Digitas' Angel Brown about her background, how she gets her teams focused on strategy, the design process in UX and more.

Paul talks to Fjord's Nur Karadeniz about her background in experience design, her thoughts on how designers are developing left-brained competencies, and more.

Paul talks with Bricks and Brains' Miriam Elst about how she got into design, her unique job and more.

Paul talks to GE's Richard Baker about his path into experience design, the difficulty of fusing strategy with execution in a large company, and more.

Paul talks to LogMeIn's Lisa Kleinman about her path into UX, working with diverse teams to build the best product, the difference between data for storytelling and explaining, and more.

Paul talks to CONTACT Software's Benjamin Walther-Franks about his path to becoming a UX Developer and his work with user experience strategy. 

Paul talks to AKQA's David Vogel about his path into experience design, how he balances strategy and implementation at AKQA, convincing executives on the importance of design and more.

Paul talks with Telefonica Alpha's Remko Vermeulen about his path into user experience an product, the impact of the growth of lean methodology, the role of data in design processes and more.

Paul talks to Informaat's Rob van der Haar about his path into user experience design, the interaction between data and design and more.