Podcasts about Lyft

Share on
Share on Facebook
Share on Twitter
Share on Reddit
Share on LinkedIn
Copy link to clipboard

American rideshare company

  • 3,830PODCASTS
  • 8,904EPISODES
  • 37mAVG DURATION
  • 2DAILY NEW EPISODES
  • May 20, 2022LATEST
Lyft

POPULARITY

20122013201420152016201720182019202020212022


Best podcasts about Lyft

Show all podcasts related to lyft

Latest podcast episodes about Lyft

Todd N Tyler Radio Empire
5/20 2-1 Ozzy's Stuff in the Lyft

Todd N Tyler Radio Empire

Play Episode Listen Later May 20, 2022 24:46


He left it. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Adam Carolla Show
Part 1: Adam's Flow Theory + Trending Topics (ACS May 20)

Adam Carolla Show

Play Episode Listen Later May 20, 2022 63:33


Adams talks about teaching practical skills in school, his problem with the Waze app, and his theory on how to fix LA's traffic flow problem. They hear a new song from Rich Banks about Gina's breast reduction. Chris steps in to host ‘Trending Topics' and covers President Bush's slip up, racist Lyft passengers, the BLM IRS issue, and a crowd coming together to stop a moving car after the driver fell asleep. THANKS FOR SUPPORTING TODAY'S SPONSORS: HyundaiUSA.com SimpliSafe.com/ADAM PlutoTV.com Geico.com LifeLock.com enter ADAM

Loper & Randi in The Morning
5-19-22 Loper & Randi - To Be Rich, No Animals Circus, Heard vs Depp, Monkey Pox, Pee In The Sink, Sex With Friend's Son

Loper & Randi in The Morning

Play Episode Listen Later May 19, 2022 123:23


How much money would you have to make to consider yourself rich? A girl walked up behind her boyfriend in the kitchen and caught him peeing in the sink. Ringling Brothers circus will go on, but without animals. Plus, Monkey Pox, living unkempt, baby formula, Ozzy's clothing thief and more!

The Rise Guys
HOW MUCH MONEY WOULD IT TAKE FOR YOU TO BE RICH?: HOUR TWO: 05/19/22

The Rise Guys

Play Episode Listen Later May 19, 2022 30:52


How  much money would you have to make to consider yourself "rich"? Facebook Fussin, send your screen caps of Fussin to theriseguys@aol.com Headlines with a Lyft driver trying to steal Ozzy's clothes

Queer News
An Alabama judge blocks anti-trans legislation, a Lyft driver stands up to racist passengers & Kendrick Lamar's “Auntie Diaries” got the people talking - Wednesday, May 18, 2022

Queer News

Play Episode Listen Later May 18, 2022 8:24


An Alabama judge blocks part of the most transphobic legislation passed to date. A Lyft driver kicks racist passengers out of his car. Kendrick Lamar's “Auntie Diaries” didn't hit for the queers   00:00 - Welcome & Intro 00:45 - NECANN  Ad, Cannabis convention coming to Chicago June 10th & 11th https://necann.com/illinois/  01:28 - Intro Music by Aina Bre'Yon 02:09 - An Alabama judge blocks part of the most transphobic legislation passed to date 03:42 - A Lyft driver kicks racist passengers out of his car 05:17 - Kendrick Lamar's “Auntie Diaries” didn't hit for the queers 07:07 - Anna's Got A Word    Things for you to check out    Support the Queer News Podcast - Join the QCrew https://bit.ly/3L3Ng66    Sign the Petition - Secure Brittney Griner's Swift and Safe Return to the U​.​S. https://www.change.org/p/secure-brittney-griner-s-swift-and-safe-return-to-the-u-s   About Queer News An intersectional approach to daily news podcast where race & sexuality meet politics, entertainment and culture. Tune-in to reporting which centers & celebrates all of our lesbian, gay, bisexual, transgender, queer & comrade communities. Hosted by Anna DeShawn. 7 minutes a day, 5 days a week.   We want to hear from you. Tune in and tell us what you think. email us at info@e3radio.fm. follow anna deshawn on ig & twitter: @annadeshawn. and if you're interested in advertising with “queer news,” write to us at info@e3radio.fm.

Picking Up Strangers
Picking up Strangers Esp. 47 Buffet Appetite

Picking Up Strangers

Play Episode Listen Later May 18, 2022 90:09


Friendly Frank and Mike are back again.  More stories of ride share.   Driving at large events.  Frank dives into his past food addiction, and mike laughs.

Planet Mikey
177: Mikey vs the stinky complaining coffee spiller

Planet Mikey

Play Episode Listen Later May 18, 2022 51:09


Mikey relives the pain of a recent Lyft customer who ruined Mikey's day with her obnoxious and clumsy behavior. Mikey is disturbed by recent news stories. Mikey gets shut down at his local grocery store by a "clocked out" employee. Castiglioke is Walking On Sunshine.

Asian Hustle Network
Emma Hong Guo // S2 Ep 150 // Growing and Navigating Offsyte During the Pandemic

Asian Hustle Network

Play Episode Listen Later May 18, 2022 36:35


Welcome back to Season 2, Episode 150 of the Asian Hustle Network Podcast! We are very excited to have Emma Hong Guo on this week's show. We interview Asian entrepreneurs around the world to amplify their voices and empower Asians to pursue their dreams and goals. We believe that each person has a message and a unique story from their entrepreneurial journey that they can share with all of us. Check us out on Anchor, iTunes, Stitcher, Google Play Music, TuneIn, Spotify, and more. If you enjoyed this episode, please subscribe and leave us a positive 5-star review. This is our opportunity to use the voices of the Asian community and share these incredible stories with the world. We release a new episode every Wednesday and Saturday, so stay tuned! Emma Guo is the co-founder and CEO of Offsyte (www.offsyte.co), the one-stop-shop for discovering and booking amazing team-building events, anything from magic shows to boba-making classes, graffiti workshops, and more. Emma received her master's degree in Technology from Carnegie Mellon University, after graduating from Fudan University in Electrical Engineering. Before starting Offsyte, she worked as a Software Engineer and then Engineering Manager at several tech companies in the SF Bay Area, most recently at Lyft where she was managing an engineering team focusing on driver quality. She launched Offsyte in 2020 with a mission of shaping the world's transition to the future of work, and helping teams all over the world stay connected and engaged. To stay connected within the AHN community, please join our AHN directory: bit.ly/AHNDirectory --- Support this podcast: https://anchor.fm/asianhustlenetwork/support

CNN News Briefing
9 AM ET: FDA's formula plan, House investigates UFOs, Lyft racist video & more

CNN News Briefing

Play Episode Listen Later May 17, 2022 4:21


The FDA says it's reached a deal to get a troubled Michigan baby formula plant back up and running, and the American Academy for Pediatrics changes some advice on cow's milk. As news emerges that the deadly Buffalo shooting was planned, one manager says she saw the suspect the day before. A deadly cholera outbreak in Pakistan has infected thousands amid record temperatures. A House panel today is looking into UFOs - we'll tell you the details. And we'll also tell you why one Lyft driver wouldn't accept a ride. To learn more about how CNN protects listener privacy, visit cnn.com/privacy

WABE Tech Cast
WABE Tech Cast Ep. 10: Sharing the rideshare space

WABE Tech Cast

Play Episode Listen Later May 17, 2022 14:08


When you think of rideshare apps, the first companies that come to mind are likely Uber or Lyft. But some in Atlanta are looking to carve out their own place in the on-demand transportation market. In this episode of WABE Tech Cast, Emil Moffatt looks at three different approaches. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Rideshare Rodeo Podcast
#127 | Master Uber Drivers Tell All

Rideshare Rodeo Podcast

Play Episode Listen Later May 16, 2022 107:31


Today is a special bonus podcast I did with Mr. Dark Road Run from YouTube (a.k.a. Joe).  Joe and I have both been working rideshare for Uber and Lyft since 2014.  Joe works in the San Francisco market, and we have lots to share today! Do NOT forget the Tuesday weekly podcast will drop late both this week and next week, then back to 7am scheduled weekly drops! Check out Dark Road Run on YouTube: https://www.youtube.com/channel/UCXsmBtVPqaOGi9N_PP_-qeg ************** .:: BECOME A PATREON MEMBER AND HELP SUPPORT OUR CREATIVE CONTENT ::. https://www.patreon.com/RideshareRodeo .:: DOWNLOAD MAXYMO, DUH, FLEXALERT ::. https://middletontech.com/our-app.html?source=uber-lyft-drivers .:: Sponsored by Middleton Tech ::. Website: https://middletontech.com/our-app.html?source=uber-lyft-drivers YouTube: https://www.youtube.com/channel/UC6MH... Twitter: https://twitter.com/Middleton_Tech .:: Rideshare Rodeo Links ::. Podcast: https://ridesharerodeo.com YouTube: https://www.youtube.com/c/RideshareRo... Twitter: https://twitter.com/RideshareRodeo FaceBook: https://www.facebook.com/groups/61412... .:: ULD: Gig Economy News Website ::. Website: https://uberlyftdrivers.com Twitter: https://twitter.com/uberlyftdrivers ********** DOWNLOAD MAXYMO, DUH, FLEXALERT: https://middletontech.com/our-app.html?source=uber-lyft-drivers DISPLAY RIDE DASHCAM, NO UPFRONT COST, ENTER PROMO CODE "STEVE" $20/month: https://www.displayride.com/driver-solution/ Sign up for Para: https://withpara.app.link/RODEO Sign up to drive for Curri: https://drivecurri.app.link/fom2uFMcCib Sign up for Dumpling using promo code RODEO2022 and when you complete 8 shops in 90 days you will receive and $200 bonus: https://dumpling.us/business Check out the Gig Economy Podcast: https://www.gigeconomy-podcast.com

The Raven Effect
The Kentucky Derby is a work ...

The Raven Effect

Play Episode Listen Later May 16, 2022 76:08


It's allergy season and Rich has been hit hard; Feeney has as well, or is his wife beating him? The words that Babe Ruth hated to hear the most and other baseball movies; Shenanigans in the WWE locker room; Lyft vs. Uber, which is less rapey? Raven wins money betting on UFC while Feeney turned the fights off early; The Kentucky Derby and boxing have something in common, according to Rich; Fanmail, and of course, all the usual perversions. Follow the guys on Twitter!Raven - @theRavenEffectRich - @RichBocchiniFeeney - @jffeeney3rdManscaped, the best in mens below the belt grooming, get 20% off and free shipping with the promo code Raven. Your balls will thank you.This episode is also brought to you by Hero Wars. It's a new rise of multiplayer games on your mobile device. Available on Google Play and the App Store. Go to https://www.hero-wars.com for an extra bonus. Get your mental health under control with betterhelp.com/raveneffect where you can get matched up with an online therapist or counselorHave Raven say things that you want him to say, either for yourself or for someone you want to talk big-game shit to by going to www.cameo.com/ravenprime1If you want all the uncensored goodness AND watch The Raven Effect, sign up for Patreon by going to www.patreon.com/TheRavenEffect

Morbidology
152: Mackenzie Lueck

Morbidology

Play Episode Listen Later May 16, 2022 45:44


It was June of 2019 when a young woman vanished after getting off a flight from Los Angeles, California, to Salt Lake City, Utah. Investigation would uncovered that she had ordered a Lyft from the airport, but it didn't take her back home. Instead, she was driven to a local park in the dead of the night.SPONSORS -Truebill: Thank you to Truebill for sponsoring this episode! It's time to fight back against scammy subscriptions with Truebill. On average, people save $750. Save today at: https://truebill.com/morbidologyGymondo: Thank you to Gymondo for sponsoring this episode! Gymondo is an online fitness & well-being platform. Start a 14 day free trial & get 50% off your annual membership with the promo code "morbidology" at: https://bit.ly/gymondo-morbidology Best Fiends: Thank you to Best Fiends for sponsoring this episode! Engage your brain with this fun puzzle and collect cute monsters along the way. Best Fiends is a free to download app game available on the app store and Google Play.SHOW NOTES - https://morbidology.com/morbidology-the-podcast-152-mackenzie-lueckPATREON - https://www.patreon.com/morbidologyAudio Credit:Evening of Chaos - Kevin MacLeod (incompetech.com)Empty Reflections - ErikMMusic - https://www.youtube.com/watch?v=bgq4SPKHlyIA Mothers Sacrifice - OurMusicBox - https://ourmusicbox.com/Dark Tranquility - Anno Domini Beats - https://www.youtube.com/watch?v=F6mBav72Ak

Ash Said It® Daily
Grecian Gyro Celebrates 40th Anniversary

Ash Said It® Daily

Play Episode Listen Later May 13, 2022 6:22


OPA! Grecian Gyro, founded by Nick Koulouris, is celebrating 40 years as the home of “Atlanta's Best Gyro” and as a staple in the Atlanta community this month. With May 24th officially marking Grecian Gyro's 40th anniversary, it's the perfect time to honor the concept's history with throwback pricing, new menu items, community activations, and events throughout the rest of the year at all seven of their metro-Atlanta locations including Dunwoody, Forest Park, Hapeville, Johns Creek, Snellville, Tucker and Midtown. Grecian Gyro's anniversary specials and promotions include: Throwback to 1982 Pricing - On Tuesday, May 24th, patrons will be able to enjoy a classic gyro at the original 1982 price of $2.10. Available for dine-in and in person take-out. (Gyros only and while supplies list) Commemorative Cups - 20-oz Grecian Gyro anniversary stadium cups will be available for $3, including the first drink. Customers who bring their cups back will receive free drink refills for the remainder of 2022. Wrap of the Month - As a tribute to Nick, this month's wrap is his go-to favorite souvlaki wrap with feta cheese. Featuring grilled pita stuffed with marinated and grilled pork tenderloin, onions, tomatoes and topped with his famous Grecian sauce. Available for $8.25 through Saturday, May 28th. Give Back to the Atlanta Community Food Bank - As a thank you to the city that has supported Grecian Gyro over the decades, the restaurant will be selecting various charities throughout the year to give back to. In May, a portion of the proceeds will be donated to the Atlanta Community Food Bank to help our neighbors struggling with hunger this summer and let them know they are not alone. Waterworks Playscape Grand Opening - On Saturday, May 14th, join Grecian Gyro for some food, fun, music, and more at the community grand opening of the Playscape. The Waterworks Greenspace in West Midtown has also been a passion project of the Grecian Gyro family for more than ten years. Nick's son George is one of the founding members of the Friends of Atlanta Waterworks Park. Family Wrap Meal - Feed the family Greek style with this anniversary combo featuring four wraps, a shareable salad and famous potatoes, and plenty of Nick's Grecian sauce and dressing to go around. Available for $40 through Saturday, May 28th. Bingo with Grecian Gyro - Customers can pick up a bingo card at any Grecian Gyro location to play for a chance to win free sides, wraps and a month of free gyros. One card per customer and valid through December 31st. Follow Grecian Gyro on social media for additional anniversary specials, exclusive 40th merchandise giveaways and more happening throughout the year. To learn more about Grecian Gyro, please visit www.greciangyro.com. ABOUT GRECIAN GYRO Grecian Gyro is a family-owned, fast-casual restaurant founded by Nick Koulouris in 1982. With $50 in his pocket, a dream in his heart and his secret sauce recipe locked tightly in his head, Nick opened his first restaurant in Hapeville, Georgia, with the goal of delivering the best gyros and Greek food reminiscent of what he grew up enjoying as a young man in Kalamata, Greece. Focusing on family traditions and food, the authentic Greek eatery features classic flavors and modern Mediterranean delights with staples including handcrafted wraps with their homemade Nick's Grecian sauce, potatoes, vegetarian entrees and baklava for dessert. Grecian Gyro has continued to grow with Nick's two sons, George and Pano, expanding upon their father's dream to seven locations including Dunwoody, Forest Park, Hapeville, Johns Creek, Snellville, Tucker, and Midtown with catering available across metro Atlanta. For more information, please visit www.greciangyro.com or follow the conversation on Facebook, Instagram and Twitter. About the show: ► Website: http://www.ashsaidit.com ► For $5 in ride credit, download the Lyft app using my referral link: https://www.lyft.com/ici/ASH584216 ► Review Us: https://itunes.apple.com/us/podcast/ash-said-it/id1144197789 ► SUBSCRIBE HERE: http://www.youtube.com/c/AshSaidItSuwanee ► Instagram: https://www.instagram.com/1loveash ► Facebook: https://www.facebook.com/ashsaidit ► Twitter: https://twitter.com/1loveAsh ► Blog: http://www.ashsaidit.com/blog ► Pinterest: https://www.pinterest.com/1LoveAsh/ #atlanta #ashsaidit #ashsaidthat #ashblogsit #ashsaidit® Ash Brown is a gifted American producer, blogger, speaker, media personality and event emcee. The blog on AshSaidit.com showcases exclusive event invites, product reviews and so much more. Her motivational podcast "Ash Said It Daily" is available on major media platforms such as iTunes, Spotify, iHeart Radio & Google Podcasts. This program has over half a million streams worldwide. She uses these mediums to motivate & encourage her audience in the most powerful way. She keeps it real!

Opinionated Podcast
Competing with Uber and Lyft to The struggles of being a young adult and focusing on mental health.. | Shonee Jackson | Opinionated Off-Topic Episode 31

Opinionated Podcast

Play Episode Listen Later May 13, 2022 79:43


In this episode of Opinionated Off-topic, Cam and Carlos sit down with a good friend of Cam's Shonee Jackson. They discuss his journey of adversity with sports, marriage and becoming a young adult. In this pod you can see how big his heart is and how he is truly in a position to inspire people or "pay his guys". He has also partnered with an up and coming rideshare business called Wridz. This business is just like Uber and Lyft, but has a more emphasis on the drivers and what they can provide for the consumer. Hope you guys enjoy this podcast! We'll see you next friday! Socials: Instagram: https://www.instagram.com/shoneejackson/ Twitter: https://twitter.com/ShoneeJackson Facebook: https://www.facebook.com/Wridz.us Instagram: https://www.instagram.com/wridz.us/ Website: https://www.opinionatedmedia.co/ Listen on Spotify: https://open.spotify.com/show/7A6em4rhbVZke6IQowPvWr Listen on apple: https://podcasts.apple.com/us/podcast/opinionated-podcast/id1494633104 Follow us on Instagram: https://www.instagram.com/opinionatedd_podcast/ Follow us on Twitter: https://twitter.com/OpionatedP Follow us on Tik Tok: https://www.tiktok.com/@opinionated_media?is_from_webapp=1&sender_device=pc Cams Socials: Instagram: https://www.instagram.com/cam_juice/ Twitter: https://twitter.com/bigbanggthierry Carlos Socials: Instagram: https://www.instagram.com/mojica22/ Twitter: https://twitter.com/Klinixx_ Editor Instagram: https://www.instagram.com/togaamedia/ Twitter: https://twitter.com/TOGAAMedia Personal: https://www.instagram.com/thatoneguybert/ --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app

USC Annenberg #PRFuture Podcast
The Future of Corporate Activism

USC Annenberg #PRFuture Podcast

Play Episode Listen Later May 13, 2022 48:13


As a bookend to our third season of episodes, we are presenting a replay of our Kenneth Owler Smith Symposium on Public Relations, held at USC Annenberg, on the topic of “The Future of Corporate Activism.” The panel was moderated by our Dean, Willow Bay, and featured leaders from companies that are actively engaged in communicating about and supporting social justice issues: K. Corley Kenna, head of communications and policy, Patagonia Dominic Carr, vice president, communications, Lyft Elyse Cohen, vice president, social impact and inclusion, Rare Beauty Sean Greenwood, director of PR and communications, Ben & Jerry'sThe discussion followed the release of our 2022 Global Communication Report on the topic, which can be found at annenberg.usc.edu/gcr. You can find the full video replay, including Fred Cook's presentation and student Q&A on our YouTube channel — bit.ly/USCCPR_YouTube.  We'll be back after our summer break with a new season of conversations about our industry, or sooner if news warrants. And congratulations to our founding producer, ZaZu Lippert, on graduating with honors from USC this week! Follow her at zazulippert.wordpress.com.

Open Record
S E220: Uber Discriminatory

Open Record

Play Episode Listen Later May 12, 2022 25:47


Rejected by rideshare, two members of Milwaukee blind community spoke out to Contact 6. Plus, a twist on a classic scam entangles a small local business. In this episode of Open Record, FOX6 Investigator Bryan Polcyn invites Contact 6's Jenna Sachs on to talk about two major consumer issues hitting the FOX6 inbox. One focuses on Uber and Lyft drivers denying rides to some disabled customers. The other on a scam that involved an energy drink, $4,600, and a job opportunity. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

After Hours
Managing the Chip Shortage and the Future of Ride Sharing

After Hours

Play Episode Listen Later May 12, 2022 33:59


In this episode, Felix, Mihir and Charlotte discuss what countries and companies should do about the chip shortage and discuss the future of Uber, Lyft and Doordash.

The All Things Risk Podcast
Ep. 177: John List - On How and Why Things Scale, the Power of "Quitting" and More

The All Things Risk Podcast

Play Episode Listen Later May 12, 2022 76:56


Today, we look at how and why some ideas take off and others don't – in other words, how and why things scale. I am delighted to bring to you my conversation with John List. John has been described as a ‘master economist' and a ‘revolutionary experimenter'. He is certainly a pioneer in combining economic theory with field experiments. John is currently the Chief Economist at Walmart and has held the same role at Lyft and Uber. He is also the Kenneth C. Griffin Distinguished Service Professor at the University of Chicago's Department of Economics and has been an economic advisor to the Bush White House. For the purposes of this episode, John discusses his latest and fabulous book The Voltage Effect – How to Make Good Ideas Great and Great Ideas Scale. In it, John argues that scalability is critical to just about everything from medical breakthroughs to social movements. John shares a number of insights from the book, including the conditions necessary for something to scale and the secrets to high voltage scaling. We also spend some time on a topic I consider fascinating – when and how to quit something that is not serving us. This is one of the secrets to high voltage scaling. It's a fascinating conversation! Show notes: The Voltage Effect John's University of Chicago page John on Twitter John on LinkedIn The Khasi people of India Vince Lombardi John's piece in the Wall Street Journal on quitting The quitting ‘coin flip' experiment _ _ _ _ _ _ _ _ _ _ Like what you heard? Subscribe and/or leave a rating and review on Apple Podcasts: http://apple.co/1PjLmK Subscribe on Stitcher: http://www.stitcher.com/podcast/all-things-risk/the-all-things-risk-podcast Subscribe on Soundcloud: https://soundcloud.com/ben-cattaneo Follow the podcast on Twitter: https://twitter.com/RiskThings Drop us a note: allthingsrisk@gmail.com  _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ Our free course module “How to Set Up Any Decision for Success” from our upcoming course How to Make Decisions With Calm and Confidence

Data Protection Breakfast Club
"Wait, you're a cartographer?" w/ Andrew Howard - Director, Privacy & Data Policy @ Meta

Data Protection Breakfast Club

Play Episode Listen Later May 11, 2022 48:46


In this episode, Andy & Pedro speak with Andrew Howard, Director - Privacy & Data Policy at Meta, who is also a working colleague to Pedro. They cover many topics including... Andrew's background and how his study of Geography shaped his career Team-building & Management, especially with people who are extremely smart Andrew's time at Microsoft Microsoft now as a company Andrew at Meta and his top 1% status How the landscape has changed at Meta, particularly after 2016 election Privacy issues & approaches at Meta Privacy issues at a small company vs. large company Deciding what is considered "fairness" what the the metric of fairness should be How the landscape of privacy shakes out and how soon Andrew's 80's focus and so much more... Andy and Pedro are active members of TechGC, an invitation-only community of General Counsels of high-growth technology companies and venture funds. TechGC was founded by 2 Venture GC's 2015 and now has over 2,500 GC members around the world and over 1,300 senior in-house counsel as part of the DeputyGC Program. Members range from early startups to late stage companies like Lyft, Slack, Pinterest, Dropbox, Cloudflare, etc.) or from venture funds (like Founders Fund, Softbank, First Round, Battery, etc.). Request invitation to join the TechGC Community here

Ash Said It® Daily
Kelly Hargrave Talks Shark Stuff

Ash Said It® Daily

Play Episode Listen Later May 11, 2022 9:58


Shark jokes and more - we all know that kids love sharks and want to know all about them. Dive into the perfect combination of facts, stories, photos, and fun all about the world's most ferocious and fascinating ocean predator—SHARKS! Get The Book HERE: https://books.disney.com/book/cant-get-enough-shark-stuff/ For animal lovers who are absolutely obsessed with everything sharks, this book has it all: tons of mind-blowing facts, exciting games, hands-on activities, hilarious shark jokes, and suspenseful stories from shark experts. It also includes tantalizing tidbits about perplexing prehistoric sharks, the latest info on studying sharks in the wild, and surprising, cutting-edge discoveries about shark behavior. With more than 250 photos and gallery spreads showcasing sharks with the fiercest features, and articles on the latest shark research, SHARK STUFF by Kelly Hargrave is sure to keep kids engaged even on those rainy summer afternoons. About: KELLY HARGRAVE writes a variety of nonfiction and novelty children's books for top publishers and licensed properties that inspire kids to think genuinely and creatively about their own world, full of unexpected discoveries and incredible possibilities. Hargrave lives in Colorado, where she loves exploring nature with a pen, paper, and camera always at the ready. Web: www.kellyhargrave.com, Instagram @kelly_hargrave TikTok @wildflowerbeat About the show: ► Website: http://www.ashsaidit.com ► For $5 in ride credit, download the Lyft app using my referral link: https://www.lyft.com/ici/ASH584216 ► Review Us: https://itunes.apple.com/us/podcast/ash-said-it/id1144197789 ► SUBSCRIBE HERE: http://www.youtube.com/c/AshSaidItSuwanee ► Instagram: https://www.instagram.com/1loveash ► Facebook: https://www.facebook.com/ashsaidit ► Twitter: https://twitter.com/1loveAsh ► Blog: http://www.ashsaidit.com/blog ► Pinterest: https://www.pinterest.com/1LoveAsh/ #atlanta #ashsaidit #ashsaidthat #ashblogsit #ashsaidit® Ash Brown is a gifted American producer, blogger, speaker, media personality and event emcee. The blog on AshSaidit.com showcases exclusive event invites, product reviews and so much more. Her motivational podcast "Ash Said It Daily" is available on major media platforms such as iTunes, Spotify, iHeart Radio & Google Podcasts. This program has over half a million streams worldwide. She uses these mediums to motivate & encourage her audience in the most powerful way. She keeps it real!

Sub Club
Scaling Without a Marketing Budget — Mike Overell, ClassDojo

Sub Club

Play Episode Listen Later May 11, 2022 50:17


On the podcast we talk with Mike about building a principled, mission driven app, keeping product development focused on the right customers, and how ClassDojo scaled to tens of millions of downloads without a marketing budget.Our guest today is Mike Overell, Revenue Lead at ClassDojo. Having founded his own company as well as working at McKinsey and Lyft, Mike is now using that experience to help every kid on earth get an education they love with ClassDojo. Mike also invests in and helps foreign founders crack the US as co-founder of investment collective Antipodes.In this episode, you'll learn: How ClassDojo reached 50M users with zero marketing spend Tips for setting up the right paywall for your app How to monetize your app without impeding growth ClassDojo's user-led growth strategy Mike Overell's Links Follow Mike on Twitter ClassDojo's website Follow ClassDojo on Twitter ClassDojo's jobs page Mike's LinkedIn page Follow us on Twitter: David Barnard Jacob Eiting RevenueCat Sub Club

How Would You Beat?
How Would You Beat Uber Using Jobs-to-be-Done

How Would You Beat?

Play Episode Listen Later May 10, 2022 32:25


In this episode, we will look at how you could beat Uber. Uber currently has a market cap of about $60 billion. Its peak share was around $60 or so. They famously disrupted the taxi industry. But if you open the app, you can see what else they're getting into such as food delivery, rental cars, mass transit, and package delivery. Their main direct competitor is Lyft. So what has Lyft done to take share and differentiate? They targeted different needs at one point, for example, safety and emotional needs around connecting with drivers. Essentially trying to make a trip a social experience. So did that work? Well, their market cap today is about $12 billion or so. But they're still only worth about 20% of Uber. So how would you compete with Uber?

Best Real Estate Investing Advice Ever
JF2807: Raise Capital and Expand Your Network with This Time-Saving Software Solution ft. Perry Zheng

Best Real Estate Investing Advice Ever

Play Episode Listen Later May 10, 2022 29:04


Perry Zheng is the founder and CEO of Cash Flow Portal, a real estate syndication software and investor portal. He got his start as a software engineer for Amazon and Twitter, then became an engineering manager for Lyft. He began syndicating during this time, which inspired him to launch Cash Flow Portal. In this episode, Perry discusses why he created the software, the factors that have contributed to its success so far, and his vision for the future of Cash Flow Portal. Perry Zheng | Real Estate Background Founder and CEO of Cash Flow Portal, a real estate syndication software and investor portal founded in April 2020. Portfolio: GP of 830 units LP of 3,000+ units Based in: Seattle, WA Say hi to him at: cashflowportal.com Linkedin Best Ever Book: How to Get Rich: One of the World's Greatest Entrepreneurs Shares His Secrets by Felix Dennis Click here to know more about our sponsors:  Cash Flow Portal | Equity Multiple | Cornell Capital Holdings | PassiveInvesting.com | FollowUp Boss

The big d z one
Final preparations for going to podfest pt1

The big d z one

Play Episode Listen Later May 10, 2022 12:45


Hotel room is paid for the whole time I'm at the conference now forced to save $50 for stupid incadental fee, but bank blocked my card forced to wait until 9am! and still have to get airport transfers Lyft cash premium YouTube and some food. The cost to get to where I'm staying is high. I will be on internet drive. Hello credit union I'm the only fool using my own account. --- Send in a voice message: https://anchor.fm/bigdcountry/message Support this podcast: https://anchor.fm/bigdcountry/support

Hammer + Nigel Show Podcast

"The Gun Guy" Guy Relford joins the Hammer & Nigel to talk about visiting the new Marion County Justice Center, Uber and Lyft drivers keep getting car jacked, and more. See omnystudio.com/listener for privacy information.

Iceberg de Valor
#192 - El manual

Iceberg de Valor

Play Episode Listen Later May 8, 2022 13:01


0:00 - SHOP 1:50 - ETSY 2:30 - RDFN, ZG, OPEN 4:04 - W 4:30 - AMZN 5:10 - GXO 6:14 - LYFT 7:04 - DHER 8:00 - Macro - 8:52 - #192 - El manual

AI with AI
Leggo my Stego!

AI with AI

Play Episode Listen Later May 6, 2022 28:33


Andy and Dave discuss the latest in AI news and search, including a report from the Government Accountability Office, recommending that the Department of Defense should improve its AI strategies and other AI-related guidance [1:25]. Another GAO report finds that the Navy should improve its approach to uncrewed maritime systems, particularly in its lack of accounting for the full costs to develop and operate such systems, but also recommends the Navy establish an “entity” with oversight for the portfolio [4:01]. The Army is set to launch a swarm of 30 small drones during the 2022 Experimental Demonstration Gateway Exercise (EDGE 22), which will be the largest group of air-launched effects the Army has tested [5:55]. DoD announces its new Chief Digital and AI Officer, Dr. Craig Martell, former head of machine learning for Lyft, and the Naval Postgraduate School [7:47]. And the National Geospatial-Intelligence Agency (NGA) takes over operational control of Project Maven's GEOINT AI services [9:55]. Researchers from Princeton and the University of Chicago create a deep learning model of “superficial face judgments,” that is, how humans judge impressions of what people are like, based on their faces; the researchers note that their dataset deliberately reflects bias [12:05]. And researchers from MIT, Cornell, Google, and Microsoft present a new method for completely unsupervised label assignments to images, with STEGO (self-supervised transformer with energy-based graph optimization), allowing the algorithm to find consistent groupings of labels in a largely automated fashion [18:35]. And elicit.org provides a “research discovery” tool, leveraging GPT-3 to provide insights and ideas to research topics [24:24]. Careers: https://us61e2.dayforcehcm.com/CandidatePortal/en-US/CNA/Posting/View/1624

Emprendeduros
EP. #107 | Hablemos del riesgo más grande en la economía

Emprendeduros

Play Episode Listen Later May 6, 2022 67:57


¡Emprendeduros! En el episodio de hoy Rodrigo y Alejandro nos dan una actualización de mercado donde discuten la reciente caída del mercado, el anuncio del Fed y sus consecuencias y la guerra de Rusia y Ukrania. Después hablan los reportes de ingresos de esta semana incluyendo Airbnb, Uber, Lyft, Exxon y Chevron. También hablan de la junta anual de Berkshire Hathaway. Después hablan de los nuevos problemas de Apple en Europa. Finalmente nos dan la actualización de Cryptos donde hay varias noticias que tocar.

Autonocast
#251: Twilight Of The Stonks

Autonocast

Play Episode Listen Later May 6, 2022


With "growth tech" stocks falling generally, and mobility tech companies like Tesla, Lyft and Rivian specifically down since the start of the year, the gang discusses the changing economic conditions for the sector. Plus, everyone is excited to get back together in person and Ed (and only Ed) is excited about nomenclature standardization.

Pivot with Kara Swisher and Scott Galloway
Can Corporations Plan for a Post-Roe World?

Pivot with Kara Swisher and Scott Galloway

Play Episode Listen Later May 6, 2022 51:35


Roe v. Wade could be overturned. Kara and Scott discuss the implications for big business and beyond. Also, Uber and Lyft get a flat tire in their first quarter. What does that mean for the millennial lifestyle? And, Vice could go to pieces, and Elon's funding partners are revealed. Send us your Listener Mail questions by calling us at 855-51-PIVOT, or via Yappa, at nymag.com/pivot. Learn more about your ad choices. Visit podcastchoices.com/adchoices

The Peter Schiff Show Podcast
Fed Hawks Turn Chicken – Ep 806

The Peter Schiff Show Podcast

Play Episode Listen Later May 5, 2022 50:50


· Fed raises benchmark interest rates higher than it has in 20 years. · Lyft stock hits 52 week low. · Jerome Powell admires Paul Volcker, but not for his policies. · New York Times argues for less courage and more cowardice. Get an extra 3 months. https://expressvpn.com/gold Cut your wireless bill to $15/month at https://mintmobile.com/gold Join my Locals community to get The Peter Schiff Show ad-free and a day early! Plus get access to special live reports and Q&As. Visit https://peterschiff.locals.com/ to become a member. Invest like me: https://schiffradio.com/invest RATE AND REVIEW on Facebook: https://www.facebook.com/PeterSchiff/reviews/ SIGN UP FOR MY FREE NEWSLETTER: https://www.europac.com/ Schiff Gold News: http://www.SchiffGold.com/news Buy my newest book at http://www.tinyurl.com/RealCrash Follow me on Facebook: http://www.Facebook.com/PeterSchiff Follow me on Twitter: http://www.Twitter.com/PeterSchiff Follow me on Instagram: https://Instagram.com/PeterSchiff

Snacks Daily

Pandora just had its best quarter of jewelry sales ever because The Hulk and Spidey are charm bracelet heroes. Lyft stock crashed 30% since they're so focused on focus… they're losing focus. And stocks just surged because the Fed's interest rate hike is the tough love we (and Matt Damon) need. $PANDY $LYFT $UBER $VOO Follow us on Instagram, Twitter, and Tiktok: @tboypod And now watch us on Youtube Want a Shoutout on the pod? Fill out this form Got the Best Fact Yet? We got a form for that too Learn more about your ad choices. Visit podcastchoices.com/adchoices

True Crime Society
Ride-sharing Gone Wrong

True Crime Society

Play Episode Listen Later May 5, 2022 72:05


According to an article by theverge.com, around 21 percent of Lyft drivers and 27 percent of Uber drivers in the US are women.  With the increase in rideshare options comes an increase in risk for female passengers and female drivers. In this episode of the True Crime Society Podcast we discuss the cases of four different women who have either been murdered or are missing.  The one commonality for these cases is that the women would likely be here today if it wasn't for accepting or offering a rideshare lift. Christina Spicuzza accepted an Uber fare in February 2022.  Horrifyingly, the rider was never looking for a lift – he was out to rob and kill her.  There is terrifying dashcam footage of Christi in the moments before her murder.  Her body was found days after she vanished – she was still wearing her protective face mask when she was discovered. Ella Goodie accepted a Lyft job in March 2022.  The ride was to take her from Louisiana to Texas, a 7 hour round trip.  Ella never made it home to her teenage daughters.  She is still missing and her case has been classified as a homicide. Felicia Johnson travelled from her home in California to Houston, Texas in April 2022.  Some reports say that she went to a club to look for work.  After that, she was reportedly waiting for an Uber outside and it was delayed.  She accepted a lift with an unidentified man and has not been seen since.  Her phone was found abandoned and covered in blood. Samantha Josephson decided to finish up her night out with friends in March 2019, and she called an Uber.  A car pulled up and she got in.  She mistook this vehicle for her Uber and this mistake ended her life.  Samantha was stabbed over 120 times by her driver.  The judge in this case called Samantha's murder the ‘most severe'  that he had seen before. You can read our blogs for each of the women at TrueCrimeSocietyBlog.com This episode is sponsored by:  Thuma - Create that feeling of checking in to your favorite boutique hotel suite, but at home, with The Bed, by Thuma. And now go to Thuma.co/CRIME and use the code CRIME to receive a twenty-five dollar credit towards your purchase of The Bed plus free shipping in the continental U.S. Storyworth – Give all the ‘moms' in your life a meaningful gift that you will both cherish for years.  Goto StoryWorth.com/tcs and save $10 on your first purchase. Microdose Gummies - Go to microdose.com and use code TCS for 30% off your first order of THC gummies.

This Week in Startups - Audio
Tech reactions to Roe vs. Wade decision + $UBER, $LYFT and $ABNB earnings | E1451

This Week in Startups - Audio

Play Episode Listen Later May 5, 2022 78:24


First Jason and Molly discuss the way tech is impacted by the leaked Supreme Court Roe vs. Wade decision (2:20). Then they break down the differences between a Lyft and Uber's Q1 (52:18). To wrap, we discuss AirBnB's strong quarter and upcoming big announcement (1:03:48).

No Credentials with Sean Leary
Crazy Lyft Story, Yankees, NBA Playoffs, NFL Draft Thoughts, + Under the Banner of Heaven

No Credentials with Sean Leary

Play Episode Listen Later May 4, 2022 37:50


Sean sits down to discuss his recent insane LYFT story. The Universe works in mysterious ways & it's shining down on the 'Aaron Judge' kid! The Yankees are LOADED. Will they win 70 games by the All-star Break? Sean's gut is telling him Warriors vs. Celtics in the NBA Finals. Are the Jets & Lions loaded after the draft? What are the Titans DOING? Sean also discusses the new FX show 'Under the Banner of Heaven' with Andrew Garfield! Join the conversation:nocredentialswithseanleary@gmail.com 

The tastytrade network
Bootstrapping In America - May 4, 2022 - Howard Tullman's Outlook on Tech and Blockchain

The tastytrade network

Play Episode Listen Later May 4, 2022 26:58


Special guest, Howard Tullman, is back on the show today with Jules and Tony giving his take on tech stocks and where they could be headed in this unpredictable market. He also discusses his latest INC. blog, "Blockchain May Be The Best Bet to Beat Big Tech." Can Uber and Lyft be circumvented by blockchain? That's an interesting thought. He then answers the question many people have been asking him this year..." what should I do if I want to start a business?"

Motley Fool Money
Starbucks Heats Up, Lyft Stalls

Motley Fool Money

Play Episode Listen Later May 4, 2022 28:46


Ride-sharing stocks took a hit today, but don't assume they're the same. (0:20) Maria Gallagher discusses: - Uber's scale outweighing Lyft's - Prospects for Uber reaching profitability by the end of 2023 - Challenges in China contributing to Starbucks suspending guidance for the rest of the fiscal year - Starbucks 12% same-store sales growth in the U.S. - Match Group getting a new CEO (15:03) Emily Flippen and Asit Sharma discuss the business of pets ownership and the prospects for small-cap Rover Group. Stocks discussed: UBER, LYFT, SBUX, MTCH, BMBL, ROVR, CHWY, FRPT Our Investing Starter Kit includes 15 stocks and 5 ETFs. Get a free copy here - http://fool.com/starterkit Host: Chris Hill Guests: Maria Gallagher, Emily Flippen, Asit Sharma Producer: Ricky Mulvey Engineers: Dan Boyd, Rick Engdahl

Squawk Pod
Lyft's Disappointing Guidance, Elon Musk on taking Twitter Public & The Future of NFT's 5/04/22

Squawk Pod

Play Episode Listen Later May 4, 2022 39:58


Uber reported surging revenue during the first quarter as the ride-hailing company said it's recovering from its coronavirus lows and wouldn't have to put up “significant” investments to keep drivers on the platform. CNBC's Deirdre Bosa reported on Uber and Lyft's latest first-quarter earnings report. John Zimmer, president and co-founder of Lyft, also discussed the ride-hailing company's latest quarterly earnings report and broke down how high gas prices are impacting the company and high-cost driver incentives. Elon Musk has told potential Twitter investors that he can return the social media company to public ownership in as little as three years after buying it, according to the Wall Street Journal. Gary Vaynerchuk, founder and creator of VeeFriends, discusses his outlook for the future of nonfungible tokens, or NFTs. Plus, streaming platform Roku is angling to buy a piece of Starz in a bid with Apollo Global Management. In this episode:John Zimmer, @johnzimmerGary Vaynerchuk, @garyveeDeirdre Bosa, @dee_bosaAndrew Ross Sorkin, @andrewrsorkinJoe Kernen, @JoeSquawkBecky Quick, @BeckyQuickKatie Kramer, @Kramer_Katie

A Couple Cents
MORNING CENTS: Lyft TANKS + AMD CRUSHES earnings

A Couple Cents

Play Episode Listen Later May 4, 2022 44:10


Macro: [JOB OPENING RISE] U.S. Job Openings, Quits Reach March Records in Tight Labor Market - WSJ [EU'S RUSSIAN GAS] Europe Scrambles for Energy Before Cutting Itself Off From Russia - WSJ Crypto: [NFT SALES DOWN] NFT Sales Are Flatlining - WSJ [CRYPTO LAUNDERING] Council of Europe Calls for Crypto Laundering Clampdown - CoinDesk Business: [AMD CRUSHES EARNINGS] AMD Sales Jump 71%, Shrugging Off Concerns About PC Slowdown - CNBC [UBER VS LYFT] Uber Pulls Forward Earnings Results After Lyft Shares Plunge on Light Guidance - CNBC [AIRBNB PROFIT?] Airbnb Revenue Climbs on Record Nightly Bookings and Higher Prices - WSJ Other Earnings this AM: Moderna, CVS, Generac, Marriott, Yum Brands Starbucks yesterdayFOMC Rate Decision at 2:00 Powell Presser at 2:30Earnings: Today (PM): Etsy, Twilio, Fortinet Tomorrow (AM): Shopify, Crocs, Penn National Gaming, Datadog, Royal Caribbean, Wayfair --- Send in a voice message: https://anchor.fm/acouplecents/message

Squawk on the Street
Fed Decision Day, Starbucks and Airbnb Jump on Earnings, Lyft and Uber Sink, and An Exclusive With AMD's CEO 5/4/22

Squawk on the Street

Play Episode Listen Later May 4, 2022 46:08


Carl Quintanilla, Jim Cramer and David Faber led off the show with what to expect from the most-anticipated Fed meeting in many years: Chair Jerome Powell and policymakers expected to announce a 50-basis point interest rate hike. How many more hikes can investors expect? Earnings also in the spotlight: Starbucks and Airbnb rise after beating the street. Lyft shares plummeted on results and guidance, prompting Uber to move up the timing of its own its earnings announcement. In an exclusive, AMD CEO Lisa Su joined the program to discuss what drove the chipmaker's better-than-expected quarterly results and guidance.

Picking Up Strangers
Picking up Strangers Esp. 46 Captain Save a Bro!

Picking Up Strangers

Play Episode Listen Later May 4, 2022 93:46


Two weeks in a row! The week the Comedian formally known as Friendly Frank and Mike walk through some of today's current events.  Frank announces he wants to be called C.R.T., or Critical race theory.  CRT announces his conspiracy theory that Pfizer, the Academy, and Chris Rock were in on the Slap of Oscar night.  There is a new superhero born, and is helped by Axe body spray, and who knows what else happens.

Planet Mikey
175: Mikey preps for his colonoscopy

Planet Mikey

Play Episode Listen Later May 4, 2022 38:54


Mikey gets ready for his colonoscopy with some liquids and some humor. Mikey has a strange occurrence while Lyft driving, maybe it's the drugs. Mikey wishes he was at home on the range. Mikey gets lost in translation. Castiglioke drives a Big Yellow Taxi.

CNBC's
Countdown to Fed: How to trade in face of rising rates. 05/03/22

CNBC's "Fast Money"

Play Episode Listen Later May 3, 2022 46:38


All eyes are on tomorrow's Fed decision, where the central bank is expected to hike rates by the most in over twenty years. So how should you prime yourself for the trade out of tomorrow? Plus, big earnings moves from Lyft, AMD, Airbnb and more. We're breaking down all the numbers and bringing you the trades.

Nightly Business Report
Fed, up!, Risky business?, and chips, cars & coffee 5/3/22

Nightly Business Report

Play Episode Listen Later May 3, 2022 44:13


A half-point hike is what most are expecting from the Fed tomorrow, but one expert says don't rule out a 75 bps hike down the road. She'll join us to explain what else she sees ahead, and where you can find opportunities in the market in the meantime. Plus, as mortgage rates rise, riskier loans are making a comeback. How might this affect the market and economy moving forward? We'll explore. And, we'll bring you the story, the action and the trade in AMD, Lyft and Starbucks ahead of results on deck in Earnings Exchange.

The tastytrade network
Demo Day - May 3, 2022

The tastytrade network

Play Episode Listen Later May 3, 2022 53:31


Join Nick and Mike as they walk through the new iPad tastyworks platform, and place new earnings trades in SBUX and LYFT!

The tastytrade network
Demo Day - May 3, 2022

The tastytrade network

Play Episode Listen Later May 3, 2022 54:22


Join Nick and Mike as they walk through the new iPad tastyworks platform, and place new earnings trades in SBUX and LYFT!

A Couple Cents
MORNING CENTS: Tech Led RALLY?

A Couple Cents

Play Episode Listen Later May 3, 2022 35:46


[10-YEAR HITS 3%] 10-Year Treasury Yield Hits 3% for First Time Since 2018 - WSJ [MORTGAGE RATES] Home Buyers Are Finding Ways to Take the Sting Out of Rising Mortgage Rates - WSJ [CHINA OUTBREAK] Beijing, Shanghai Outbreaks Renew Debate Over China's Covid-19 Strategy - WSJ Crypto: [SEC CRYPTO COPS] SEC to Hire More Cryptocurrency Cops to Fight Digital Frauds - WSJ [FIFA + ALGORAND] Algorand Scores FIFA Partnership; ALGO Prices Surge - CoinDesk Business: [BP TAKES RUSSIA HIT] BP Takes $25.5 Billion Hit From Russia Exit - WSJ [TRAVEL STOCKS?] Expedia Revenue Jumps, Sees a 'Robust' Summer Recovery - Barron's MGM Resorts Offers $607 Million for Swedish Online Gambling Company - WSJ Earnings: This AM (Pfizer, BP, KKR, Hilton) This PM (AMD, Airbnb, Starbucks, Lyft, Match Group) Tomorrow AM: (Moderna, CVS, Generac, Marriott) --- Send in a voice message: https://anchor.fm/acouplecents/message

The Modern Customer Podcast
Inside Lyft's Customer-Focused Digital Transformation

The Modern Customer Podcast

Play Episode Listen Later May 3, 2022 28:26


Since its creation, Lyft has been disruptive.  It initially set out to eliminate the friction of getting a taxi. But over time, Lyft has grown into a transportation powerhouse. One reason for its success is its total focus on customers.  When faced with the changes and challenges of the pandemic, Lyft took the opportunity to improve its digital services and undergo a digital transformation.  The result is a frictionless experience that continues to disrupt the industry and shine as an example for all customer-focused digital brands.  Customer-Centric Mindset VP of Customer Experience Eric Burdullis says being a customer-centric organization means paying attention to the things that cause problems for your customers. Contact center agents have valuable insights to solve and prevent issues. At Lyft, the technology team regularly shadows customer service to see things from the customers' perspective. Many employees even drive for Lyft to understand what works with the product and what doesn't.  Burdullis says that brands that aren't paying attention to their customers' problems are missing a big chunk of business.  Pandemic Shift Like many businesses, Lyft lost almost all its business overnight when the pandemic hit. And as people eventually started leaving home more, customers began contacting Lyft at higher rates about things that had never been issues before, including flexibility and health and safety inside cars.  With a new customer mindset and a new world for operating, Burdullis led his cross-functional team to re-think all customer entry points from the ground up through a comprehensive digital transformation. The original goal was to eliminate 90% of contacts while improving NPS.  The team talked to frontline agents and managers about the tasks they did every day that they didn't feel were adding value to customers—things like refunding cancellation fees or providing the repetitive quick responses. That list grew to include every problem a customer may face.  From those thousands of ideas, the team prioritized the customer issues and questions into two groups: those that could move to the app and those that could be proactively delivered.   Lyft's previous contact form came from the website, but the digital transformation moved almost everything to the app to create easy access points.  Instead of waiting for customers to contact the company, Lyft shifted to proactively reaching out to customers who may have a specific issue or providing self-service options to answer questions and resolve problems quickly. The transition required strong data analysis efforts to track the entire customer journey.   Lasting Transformation Coming out of the pandemic, Burdullis says Lyft offers better service and in-app connected service to chat and human agents. Instead of all customers having to use the old web help form to connect to a human agent, Lyft is thoughtful about every piece of the journey and intentionally designs with customers in mind.  Although Lyft didn't get to its goal of eliminating 90% of contacts, Burdullis considers 65% an incredible win. The digital transformation also improved Lyft's customer effort score by double, making it twice as easy for customers to get resolution.  Lyft's digital transformation is continually evolving, just as customers continue to change and adapt. With a goal to make the experience as easy as possible for customers and a mindset that puts customers at the center of every decision, Lyft sets the foundation for long-term customer success.   ________ Blake Morgan is a customer experience futurist, keynote speaker, and author of the bestselling book The Customer Of The Future. For regular updates on customer experience, sign up for her weekly newsletter here. 

Alison Rosen Is Your New Best Friend
Upworthy Weekly! (Questions for God, Lyft Driver menu, Snoopworthy)

Alison Rosen Is Your New Best Friend

Play Episode Listen Later Apr 25, 2022 81:38


Ok so this week I am introducing you all to my newest show, one I know you've heard me talking quite a bit about, Upworthy Weekly. This is a pretty high stakes introduction, sort of like introducing your new beau to your old best friend. When I introduced Daniel (new beau, now husband) to Trevor (old best friend) way back when, it went swimmingly. In fact, Trevor officiated at our wedding. But what it it had been disastrous? I guess what I'm saying is if you all play your cards right, you could officiate at my wedding to Upworthy Weekly? Wait, that makes no sense. Also, it's common knowledge at magazines and newspapers that you aren't supposed to use the same word repeatedly which is why you'll hear film, flick, feature, movie, etc in one story. However this isn't a magazine, it's an episode summary, so I will use the word introduce so many times it loses meaning and you will thank me! Anyway, about this episode! This week's show touches on everything from religion to psychology to criminology. Alison and Tod open with an appeal to have a legendary rapper co-host the show. They move on to discuss a clever Lyft driver's ride menu, a guy who was raised to be the perfect husband, and questions we'd ask God. Plus, Tod's caffeine addiction is leading him astray and Alison shares marriage advice.   Products I Use/Recommend/Love: http://amazon.com/shop/alisonrosen Check us out on Patreon: http://patreon.com/alisonrosen   Buy Alison's Book: Tropical Attire Encouraged (and Other Phrases That Scare Me)  https://amzn.to/2JuOqcd You probably need to buy the HGFY ringtone! https://www.alisonrosen.com/store/