Podcasts about Athenahealth

In this episode Dr. Mo breaks down the fundamentals of healthcare billing for cash-based and digital nomad physicians. You'll learn how billing compares to the traditional insurance model, key steps to set up your own streamlined system, and tips to keep your practice running smoothly from anywhere in the world. Whether you're just getting started or looking to refine your process, this guide will help you avoid surprises and focus on patient care. Here are all the products and services I name in this podcast episode: Auphonic (audio processor) https://auphonic.com/ Kareo (now called Tebra) https://www.tebra.com/  AutonomyMD (practice management) https://www.autonomymd.com/  Athenahealth (practice management) https://www.athenahealth.com/ DrChrono (practice management) https://www.drchrono.com/ QuickBooks (accounting/invoicing) https://quickbooks.intuit.com/ Stripe Billing (online invoicing and payments) https://stripe.com/billing Square (payments and invoicing) https://squareup.com/ ------ -Dr. Mo Mohammad Ashori LinkedIn Digital Nomad Physicians Website Dr. Ashori Private Practice: https://drashori.com Dr. Ashori Walk-In Clinic: https://drashoriwalkin.com  Physician Coaching & Consulting: https://www.digitalnomadphysician.com/consult Dr. Mo Goodreads Build Your Virtual Medical Practice Online Course: https://learn.digitalnomadphysician.com/ 

This podcast is brought to you by Outcomes Rocket, your exclusive healthcare marketing agency. Learn how to accelerate your growth by going to outcomesrocket.com AI partnerships are revolutionizing healthcare by alleviating physician burnout and improving patient care.  In this episode, Pat Williams, CEO of iScribe, and Chad Dodd, Vice President of athenahealth, discuss their partnership and how it is accelerating AI adoption in healthcare. They highlight how iScribe's ambient AI note generation tool, integrated within athenahealth's EHR platform, is reducing documentation time and restoring joy to medical practice. Chad shares results from the 2025 Physician Sentiment Survey, noting a 10% drop in burnout and crediting AI as a key factor, while Pat adds that iScribe users report less EHR time and more same-day encounter rates. Together, they frame this as a pivotal moment for healthcare transformation, with AI enabling better automation, stakeholder collaboration, and improved patient outcomes. Tune in and learn how AI partnerships are transforming healthcare and enhancing the physician-patient experience! Resources: Connect with and follow Pat Williams on LinkedIn. Listen to Pat's previous episode on our podcast here. Follow iScribeHealth on LinkedIn and explore their website. Connect with and follow Chad Dodd on LinkedIn. Follow athenahealth on LinkedIn and explore their website. Listen to Chad's previous episode on our podcast here. Read athenahealth's 2025 Physician Sentiment Survey here.

“Health care is finally ready to operate at information speed,” says Jonathan Bush, co-founder and CEO of Zus Health. Bush joins Bloomberg Intelligence analyst Jonathan Palmer to explain why he believes health care is poised for a digital transformation. He unpacks how Zus uses AI and FHIR-native tools to pull patient data from fragmented sources, clean it and serve it back to providers in actionable form. From uncovering the “fire in the trash” to helping doctors identify high-risk patients before costs spike, Bush shares what it means to be a modern health-tech platform and why he came out of retirement to build it. They also discuss the early customers driving growth, lessons from Athenahealth and why gross margin, not buzz, is the new benchmark for digital health.See omnystudio.com/listener for privacy information.

Today's episode is all about choosing the right software to scale your urgent care clinic—without getting burned by the wrong vendor.Nick and Michael are joined by two powerhouse guests: Jim Dhein from athenahealth and Warren Herring, President and CEO of TrustCare Health, a 12-location urgent care powerhouse in Mississippi.This episode is a first for the show—bringing on both the tech vendor and the clinic leader using the tech in real life. You'll get a full-circle view of what it's really like to grow a multi-location clinic with Athena as your EHR and patient management platform.Jim Dhein has spent his entire career in healthcare—from clinical diagnostics to sales leadership—and now serves as Director of Urgent Care at athenahealth, where he focuses on helping clinics scale smarter with better tools.Warren Herring founded TrustCare in 2012 and has grown it into one of the region's largest independent urgent, primary, and pediatric care groups. With degrees from Samford and Tulane, and a track record of expansion into mental health and primary care, Warren brings the real-world operator perspective to this tech conversation.From ambient AI tools like SUKI and automated phone systems like Flip, to the practical pain (and payoff) of switching EHRs, this is a can't-miss for clinic owners serious about scaling.

This podcast is brought to you by Outcomes Rocket, your exclusive healthcare marketing agency. Learn how to accelerate your growth by going to outcomesrocket.com Purpose-built technology solutions tailored for behavioral health providers are essential to enable a more efficient and impactful care delivery system. In this episode, Chad Dodd, Vice President of Product Management at Athena Health, talks about the growing need for innovation in behavioral health technology.  Chad addresses the challenges of administrative burdens, provider shortages, and patient care gaps. He highlights the development of purpose-built solutions for behavioral health providers.  Chad discusses how these tools prioritize asynchronous communication, interoperability, and tailored workflows to alleviate burnout and improve care delivery. Tune in to discover how technology is revolutionizing behavioral health care, addressing provider burnout, and enhancing patient outcomes! Resources: Connect with and follow Chad Dodd on LinkedIn. Follow Athena Health on LinkedIn and explore their website.  Fast Track Your Business Growth: Outcomes Rocket is a full-service marketing agency focused on helping healthcare organizations like yours maximize your impact and accelerate growth. Learn more at outcomesrocket.com

In this engaging conversation, Dr. Huntley talks with Jennier Mandelbaum who shares her journey from a public health scientist to a member of the New Hampshire House of Representatives. She discusses her background in public health, her current role at Athena Health, and her advocacy work. The conversation delves into the importance of bipartisanship in politics, civic engagement, and how individuals can get involved in their communities. Dr. Huntley emphasizes the significance of rest and self-care while encouraging listeners to find ways to contribute to their communities.   Resources   ▶️ Visit the PHEC Podcast Show Notes: https://PHECPodcast.com/   ▶️ Grab Your FREE PHEC Podcast eBook: https://mypublichealthcareer.com/   ▶️ DrCHHuntley, Public Health & Epidemiology Consulting: https://www.drchhuntley.com/consulting   ▶️ Resources for Public Health Entrepreneurs https://publichealthentrepreneurs.com/  

In this episode, Sundar Subramanian shares his experiences managing large-scale systems. He highlights lessons learned from supporting global customers, tackling drift detection, and balancing self-service flexibility with enterprise-level compliance.Sundar Subramanian is the Executive Vice President and General Manager of Infrastructure Management at Progress. In his role, he leads by setting a vision, elevating his team to address complex customer challenges across DevOps, DevSecOps, application performance monitoring, full stack observability and network and security operations. Over his career, he has built, scaled and sold SaaS products, including leading AthenaHealth's platform teams and serving as VP of Products at Citrus Payment Solutions, acquired by Naspers. Sundar also served as VP for Kaseya, where he built multiple cross-functional teams charged with driving the company's revenue growth, and he was the Director of Product Management at Salesforce, after co-founding a startup company Salesforce acquired.Sundar holds a Master's in Computer Science from Drexel University and a Bachelor's in Electronics Engineering from the University of Mumbai.‍

Five-time Midas List investor Annie Lamont has seen every healthcare cycle since the genomics revolution. Now, as co-founder of Oak HC/FT and early investor in category-defining companies like One Medical, Athena Health, and Devoted Health, she believes 2025 could mark the return of animal spirits to healthcare investing. In this forward-looking conversation, Annie shares why AI might finally deliver on technology's promise to transform American healthcare, even as she warns entrepreneurs to watch out for the "revenge of the incumbents."We cover:

Melissa Perri is the founder of Product Institute, author of Escaping the Build Trap, and host of the Product Thinking Podcast. She has worked with startups, Fortune 50 companies, and everything in between to help them build better products and level up their product teams. In our conversation, we discuss:• The history of the product owner role• The differences between product owners and product managers• How to transition from product owner to product manager• The evolution of and problems with the SAFe framework• How large non-tech companies can improve their product practices• Much more—Brought to you by:• Pendo—The only all-in-one product experience platform for any type of application• OneSchema—Import CSV data 10x faster• Coda—The all-in-one collaborative workspace—Find the transcript at: https://www.lennysnewsletter.com/p/product-owners-melissa-perri—Where to find Melissa Perri:• X: https://twitter.com/lissijean• LinkedIn: https://www.linkedin.com/in/melissajeanperri/• Website: https://melissaperri.com/• Product Institute: https://productinstitute.com/• Podcast: https://www.produxlabs.com/product-thinking—Where to find Lenny:• Newsletter: https://www.lennysnewsletter.com• X: https://twitter.com/lennysan• LinkedIn: https://www.linkedin.com/in/lennyrachitsky/—In this episode, we cover:(00:00) Melissa's background(02:12) The rise of the product owner role(06:37) Understanding Agile and Scrum(08:27) Challenges in Agile transformations(10:41) The history of the product owner role(13:58) The Scrum Guide(15:43) Product owner responsibilities(21:01) Adopting Scrum in organizations(26:21) The origins and implementation of SAFe(35:20) Why Melissa doesn't recommend SAFe(40:33) Advice for implementing a digital transformation(49:12) An example of SAFe adoption(51:27) The value of experienced product leaders(56:53) Career paths for product owners(01:04:14) Transitioning from product owner to product manager(01:06:41) Be careful relying on certifications(01:11:43) Evaluating existing product owners(01:16:55) Final thoughts on Agile and product management—Referenced:• Escaping the Build Trap: How Effective Product Management Creates Real Value: https://www.amazon.com/Escaping-Build-Trap-Effective-Management/dp/149197379X• Lean UX: https://leanuxnyc.co/• Scrum: https://www.scrum.org/• What is Extreme Programming? https://www.agilealliance.org/glossary/xp/• Capital One: https://www.capitalone.com/• The Agile Manifesto: https://www.atlassian.com/agile/manifesto• Ken Schwaber on X: https://x.com/kschwaber• Jeff Sutherland on X: https://x.com/jeffsutherland• Kanban: https://www.atlassian.com/agile/kanban• What is a kanban board?: https://www.atlassian.com/agile/kanban/boards• Ron Jeffries's website: https://www.ronjeffries.com/• Jeff Patton on X: https://x.com/jeffpatton• The Scrum Guide: https://www.scrum.org/resources/scrum-guide• OpenSky: https://www.openskycc.com/• SAFe: https://scaledagileframework.com/• Dean Leffingwell on LinkedIn: https://www.linkedin.com/in/deanleffingwell/• Capital One scraps 1,100 tech positions: https://www.reuters.com/technology/capital-one-scraps-1100-tech-positions-source-2023-01-19/• Product management theater | Marty Cagan (Silicon Valley Product Group): https://www.lennysnewsletter.com/p/product-management-theater-marty• Marty Cagan on LinkedIn: https://www.linkedin.com/in/cagan/• Jeff Gothelf on X: https://x.com/jboogie• Shruti Patel on LinkedIn: https://www.linkedin.com/in/shruti-patel-32bb573a/• Product Thinking Podcast: Mastering Product Focus: Balancing Legacy and Innovation with Shruti Patel: https://www.produxlabs.com/product-thinking-blog/2024/9/25/episode-190-mastering-product-focus-balancing-legacy-and-innovation-with-shruti-patel• Melissa Douros on LinkedIn: https://www.linkedin.com/in/melissadouros/• Mind the Product: https://www.mindtheproduct.com/• Athenahealth: https://www.athenahealth.com/• McKinsey: https://www.mckinsey.com/—Production and marketing by https://penname.co/. For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com.—Lenny may be an investor in the companies discussed. Get full access to Lenny's Newsletter at www.lennysnewsletter.com/subscribe

Jonathan Bush, CEO of Zus Health, sat down with Barron's Andy Serwer to discuss his various health-care ventures as well as the chronic challenges facing the U.S. health-care system.

How do you help CEOs transition out of the business? How do you project calm in a time of crisis? Can you draw on the experience of beating cancer twice as you navigate the challenges of executive leadership? Dan Haley, General Counsel and Corporate Secretary at Guild, has led a career spanning the world of local Massachusetts politics, leading legal at companies like Sprinklr, and Athenahealth, enduring cancer treatments while holding high-stress leadership positions, and becoming known as legal's most “zen” GC. Listen as Dan shares how he developed his calming professional philosophy, why he wears t-shirts to work, and how he instills and nurtures a sense of confidence in his staff during trying times. Read detailed summary: https://www.spotdraft.com/podcast/episode-50 Topics: Introduction: 0:00 Balancing cancer treatment with a high-stress job: 9:21 Building a reputation as a zen lawyer: 12:23Maintaining a positive attitude and setting a tone as a GC role: 18:05Managing CEO transitions in a time of crisis: 23:16 Enduring a hostile takeover from Elliott Management at Athenahealth: 27:31 Facilitating the CEO transition at Athenahealth: 32:52 Facilitating the CEO transition at Guild: 37:22 Book recommendations: 46:14 What you wish you'd known as a young lawyer: 50:13 Connect with us: Dan Haley - https://www.linkedin.com/in/danhaley1972/ Tyler Finn - https://www.linkedin.com/in/tylerhfinn SpotDraft - https://www.linkedin.com/company/spotdraft SpotDraft is a leading Contract Lifecycle Management platform that solves your end-to-end contract management issues. Visit https://www.spotdraft.com to learn more.

August 5, 2024 Rockingham County Board Of Commissioners MeetingAGENDA1. MEETING CALLED TO ORDER BY CHAIRMAN HALL2. INVOCATION3. PLEDGE OF ALLEGIANCE4. PRESENTATION - Lance Metzler, County ManagerResolution honoring the life and service of William Leonard "W.L." Pryor, Jr. Former County Commissioner and distinguished community leader who passed away on July 7, 2024.5. RECOGNITION - Lance Metzler, County ManagerResolution commending the First Responders for their heroic actions on May 21, 2024.6. APPROVAL OF AUGUST 5, 2024 AGENDA7. CONSENT AGENDA (Consent items as follows will be adopted with a single motion, second and vote, unless a request for removal from the Consent Agenda is heard from a Commissioner)A) Justin Thacker, Deputy Finance Director1. Public Health received a grant from Community Care of NC in the amount of $13,365 to be used for the implementation of the new clinical software system Athena Health. Grant funds were received in fiscal year 2024 on June 25, 2024. Appropriate $13,365 for the grant dollars received in FY 24 for Public Health to use in the implementation of the Athena Health software system.2. Increase Youth Services budget $120 for program fee revenue earned and unspent in FY 24. This revenue will be used to support the Youth Services program(s) in FY25.3. Amend the FY 24-25 budget $11,137 for the new software subscription Frontline Public Safety Solutions that meets the criteria of a recently implemented governmental accounting standard requiring certain software subscriptions to be capitalized as a Right to Use intangible asset and the corresponding liability to be reported.4. Appropriate $330,000 of fund balance to Rockingham County Schools for onetime funding for 2 Assistant Principals and 2 Guidance Counselors for 2024-2025 school year approved on the July 15,2024 meeting.B) Captain Jennifer Brown and Captain Windell BrownRequest to use Jail Canteen Funds to purchase (I) CardioCare ECG/EKG unit for the Detention Facility to be used by medical staff as needed for inmates/subjects experiencing medical issues. This purchase includes power cable. patient cable, electrodes, chart paper, operation manual and ECG/EKG cart (shipping charge also). This use of the Jail Canteen Funds would be for the health and welfare of the current inmate population as well as future inmates. Unit cost = $1463; cart cost = $460: shipping =$100.C) Todd Hurst, Tax Administrator1. Consider Order directing the Tax Collector to collect taxes charged in the Tax Records and Receipts 2023-2024.2. Annual settlement of Tax Collector pursuant to NCGS 105-373 for Fiscal Year 2023-2024.3. Request the approval of all refunds for July 3, 2024 to July 16.2024.D) Rodney Stewart, RCEMS Operations SupervisorAccounting reports of billing and collections activity for June 2024 and approval of accounts uncollected that are to be written off. Lists of accounts are maintained and available for inspection in the EMS office.E) Susan O. Washburn, Clerk to the BoardApproval - Regular meeting minutesF) Hiram Marziano, Community Development DirectorAppointment of Mr. Dwayne Rakestraw of Madison as an alternate member of the Rockingham County Planning Board & Board of Adjustments. His term expiration would be August 4,2027.G) Lance Metzler, County Manager1. Consideration of the Policy for Local Option Sales Tax Restricted for School Capital Outlay or dedicated to Community College Workforce Initiatives.2. Consider adoption of a Resolution to concur with a request by the North Carolina Department of Transportation. Division of Highways for addition of Allegra Trace (0.22 miles) and Tyburn Trace (0.43 miles). in the Wellington AKS Bevill Lakes Farm II Subdivision in Simpsonville Township.H) Dr. John Stover, III, SuperintendentRockingham County Schools Board of Education is requesting $185.000 from the previously approved funding for the Holmes Middle School vestibule project be reallocated to the Dalton McMichael High School (DMHS) track project. The School System is not requesting additional funding. but a transfer of the existing remaining funds that were previously approved for Holmes Middle School's vestibule. This project was completed under budget by saving on architect fees and working with a local vendor for the design and installation. The original amount approved for the vestibule was $300,000 and $500.000 was originally approved for the track. The surveyors have discovered that the original track at DMHS was not symmetrical nor did it meet regulation requirements so an additional three feet must be added to the width. The track expenses will be distributed as follows:$40,000 for initial soil samples. survey, design and core samples.$586,000 base bid$58,695 urethane track upgrade (5-year warranty)I) Will Strader, County Extension DirectorRequest to accept Golden Leaf Grant for the Construction of the Rockingham County Livestock Marketing & Education Complex in the amount of $700,000 awarded on February 1,2024 and revised on June 6, 2024. No County funds required.J) Lisa S. Ellington, Rockingham RecoversRequest approval of the attachments regarding Starting Point Rural Harm Reduction Collective: Request for Budget Revision, Subrecipient Agreement for the Implementation of Opioid Abatement Strategies (entered into Power OMS) and the Amended Resolution to Direct the Expenditures of Opioid Settlement Funds. Starting Point Rural Harm Reduction Collective was approved for $27,000 in opioid settlement funding at the May 22, 2024 gathering of the Board of County Commissioners. Their work focuses on the implementation of various harm reduction strategies.8. PUBLIC COMMENT9. PRESENTATION: Dr. John Stover, III, SuperintendentRequest to apply for the Public School Repair and Renovation Fund. The application requires the approval and signatures of the school district as well as the County Commissioners. Eligible expenditures include: planning/design fees, expansion of classroom facilities and repair and renovation of existing building components and classroom facilities. These funds are not eligible for new school construction.The funds will be used for the existing Western Rockingham Middle School - Building #4 planning/design and renovation of classrooms. The renovation will also include the addition of necessary student bathrooms. ESSER funds were used to replace the HVAC, lighting and water fountains. However, the request to apply for these lottery funds will help with the remaining upgrades needed to make the building suitable for students. Currently, sixth grade classrooms are located in a separate location away from the main building. This renovation will allow the youngest students to be located within the natural secured campus perimeter creating a safer environment.The amount of funds available to Rockingham County Schools as of June 2024 In $1,278,253.83.10. NEW BUSINESS11. COMMISSIONER COMMENTS12. ADJOURN###

Join us on the latest episode, hosted by Jared S. Taylor! Our Guest: Nancy Brown, General Partner at Oak HC/FT.What you'll get out of this episode:Nancy Brown's Background: Nancy shares her comprehensive experience in healthcare management and her strategic move from a non-profit to entrepreneur, detailing her pivotal roles in pioneering companies like Athenahealth.Investment Philosophy: Nancy discusses Oak HC/FT's unique approach to investing, focusing on building new systems rather than altering existing ones, and their careful selection of portfolio companies.Healthcare Challenges and Hopes: She expresses both frustration with current healthcare inefficiencies and optimism about the potential for improvement through attracting top talent into the sector.Founder Relationships: Nancy elaborates on her deep, supportive relationships with founders, emphasizing the importance of leadership qualities and operational expertise in her investment strategy.Future of Healthcare: Focusing on the cost-quality equation in healthcare, Nancy highlights Oak HC/FT's commitment to addressing complex healthcare needs through innovative solutions.To learn more about Oak HC/FT:Website: https://www.oakhcft.com/LinkedIn: https://www.linkedin.com/company/oak-hc-ft-partners/Guest's Socials:LinkedIn: https://www.linkedin.com/in/nancygbrown/Our sponsors for this episode are:Sage Growth Partners https://www.sage-growth.com/Quantum Health https://www.quantum-health.com/Show and Host's Socials:Slice of HealthcareLinkedIn: https://www.linkedin.com/company/sliceofhealthcare/Jared S TaylorLinkedIn: https://www.linkedin.com/in/jaredstaylor/WHAT IS SLICE OF HEALTHCARE?The go-to site for digital health executive/provider interviews, technology updates, and industry news. Listed to in 65+ countries.

Discover how athenahealth, a healthcare technology leader, accelerates hybrid cloud deployment using Amazon EKS, AWS Local Zones, and AWS Outposts. Explore their innovative digital transformation strategy empowering developers to leverage cloud benefits across diverse environments.

This is All Ears with Matt Reiners, co-founder of Eversound by Uniguest, where we dive right into what drives the senior living industry. Matt interviews thought leaders from all parts of the industry, as we cover everything from resident & staff satisfaction, to innovative technology, to community culture, to finance & operations. In this episode, Matt is joined by Diamond Boone, Corporate Director of Therapeutic Recreation, Athena Health Care Systems. We examine the significance of DEI training within the senior living industry. Discuss how it benefits staff, residents, and overall community culture, and share examples of effective training programs.

In the past few years, as we've navigated through turbulence and stress, the adage that we need to “place the oxygen mask on ourselves, before we can help others" has become more relevant. In this episode, Mentor Sue Willman (VP Care Collaboration for Athenahealth) shares her powerful story of living this truth.    Sue was driven to change her personal narrative and self-expectations after enduring an overwhelming amount of stress that included the loss of parents, a series of new jobs, moving from the family home due to surgery, and having 3 of her adult children return home during Covid (one of whom needed support with long haul symptoms). The openness and wisdom that Sue shares during this conversation will resonate with many of us as an inspiring example of how to ride the waves of change.

Heather Lane, senior architect of data science at athenahealth, talks to Omdia analyst Andrew Brosnan about AI's potential to alleviate administrative burdens and prevent burnout in health care.

Melissa Perri is the CEO of Produx Labs, a product management training organization; author of the seminal PM book The Build Trap; and a former Harvard Business School professor of product management. Denise Tilles is the CPO at Grocket, Melissa's colleague at Produx Labs, and a seasoned product leader with over a decade of experience. Together they authored the new book Product Operations: How successful companies build better products at scale. In today's episode, they share insights, strategies, and real-world experiences to master all things product ops. We discuss:• What exactly product operations is• The three pillars of the product ops role• The biggest benefits of adding product ops to your organization• Which tasks product managers should offload to product ops and which they need to own• How to help PMs embrace the value of product ops• Examples of companies that have implemented product ops well• Who and how to hire for this role—This entire episode is brought to you by Jira Product Discovery—Atlassian's new prioritization and roadmapping tool built for product teams—Find the full transcript at: https://www.lennyspodcast.com/the-ultimate-guide-to-product-operations-melissa-perri-and-denise-tilles/#transcript—Where to find Melissa Perri:• X: https://twitter.com/lissijean• LinkedIn: https://www.linkedin.com/in/melissajeanperri/• Website: https://produxlabs.com/—Where to find Denise Tilles:• X: https://twitter.com/dtilles• LinkedIn: https://www.linkedin.com/in/denisetilles/• Website: https://www.denisetilles.com—Where to find Lenny:• Newsletter: https://www.lennysnewsletter.com• X: https://twitter.com/lennysan• LinkedIn: https://www.linkedin.com/in/lennyrachitsky/—In this episode, we cover:(00:00) About our guests, Melissa Perri and Denise Tilles(03:46) How common is the product operations role?(07:41) The benefits of having a product ops person in your organization(09:16) How to help PMs embrace the value of product ops(11:44) The three pillars of the product ops role(15:25) How user research fits in(18:35) Why product ops will be an essential role for product managers to thrive(24:24) Which tasks product managers should offload to product ops and which they need to own(28:58) Project management vs. product ops(29:44) The jobs of a product ops person(37:38) Why the product ops role will never become obsolete(39:31) How many product ops people you need(45:13) First steps in building out a product ops team(47:06) What to look for in your first hire(51:11) Key skills needed for a product ops person(57:29) Who product ops should report to(59:50) An example of rolling out product ops at Athena Health(1:09:35) Lightning round—Referenced:• Product Operations: How successful companies build better products at scale: https://www.productoperations.com/• Produx Labs: https://produxlabs.com• How to create a winning product strategy | Melissa Perri: https://www.lennyspodcast.com/how-to-create-a-winning-product-strategy-melissa-perri/• Blake Samic on LinkedIn: https://www.linkedin.com/in/blakesamic/• Escaping the Build Trap: How Effective Product Management Creates Real Value: https://www.amazon.com/Escaping-Build-Trap-Effective-Management/dp/149197379X• Athena Health: https://www.athenahealth.com/• Pendo: https://www.pendo.io/• PopSQL: https://popsql.com/• Understanding the role of product ops | Christine Itwaru (Pendo): https://www.lennyspodcast.com/understanding-the-role-of-product-ops-christine-itwaru-pendo/• Doodle: https://doodle.com/en/• Stephanie Leue on LinkedIn: https://www.linkedin.com/in/stephanie-leue/• Jira: https://www.atlassian.com/software/jira• Dovetail: https://dovetail.com/• Looker: https://cloud.google.com/looker/• Brian Bhuta on LinkedIn: https://www.linkedin.com/in/brianbhuta/• How to sell your ideas and rise within your company | Casey Winters, Eventbrite: https://www.lennyspodcast.com/how-to-sell-your-ideas-and-rise-within-your-company-casey-winters-eventbrite/• Thinking beyond frameworks | Casey Winters (Pinterest, Eventbrite, Airbnb, Tinder, Canva, Reddit, Grubhub): https://www.lennyspodcast.com/thinking-beyond-frameworks-casey-winters-pinterest-eventbrite-airbnb-tinder-canva-reddit-grubhub/• Shared services model: https://www.gartner.com/en/finance/insights/shared-services-model• Shintaro Matsui on LinkedIn: https://www.linkedin.com/in/smatsui/• Tableau: https://www.tableau.com/• Jen Cardello on LinkedIn: https://www.linkedin.com/in/jencardello/• Tim Davenport on LinkedIn: https://www.linkedin.com/in/tim-davenport-28249b9/• Traffic: Genius, Rivalry, and Delusion in the Billion-Dollar Race to Go Viral: https://www.amazon.com/Traffic-Genius-Rivalry-Delusion-Billion-Dollar/dp/0593299752• The Art of Action: https://www.amazon.com/Art-Action-10th-Anniversary/dp/1529376963• Continuous Discovery Habits: Discover Products that Create Customer Value and Business Value: https://www.amazon.com/Continuous-Discovery-Habits-Discover-Products/dp/1736633309• Deutschland89 on Hulu: https://www.hulu.com/series/deutschland-89-a4cf05f7-b4f2-44c7-84a1-4034671944b9• The Fall of the House of Usher on Netflix: https://www.netflix.com/title/81414665• Love Is Blind on Netflix: https://www.netflix.com/title/80996601• The Haunting of Hill House on Netflix: https://www.netflix.com/title/80189221• Dragonboat: https://dragonboat.io/solution/product-operations/• Vistaly: https://www.vistaly.com/—Production and marketing by https://penname.co/. For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com.—Lenny may be an investor in the companies discussed. Get full access to Lenny's Newsletter at www.lennysnewsletter.com/subscribe

Today's guest is Heather Lane, Senior Architect at athenahealth. athenahealth is one of the leading U.S. providers of network-enabled services for healthcare and point-of-care mobile apps. Heather joins us on today's program to discuss the implications of new, emerging generative AI capabilities on the healthcare space and the systems healthcare providers must implement to leverage their benefits. To access Emerj's frameworks for AI readiness, ROI, and strategy, visit Emerj Plus at emerj.com/p1.

Tune in for today's industry updates.

Andrea Ippolito is the CEO and Founder of SimpliFed, a virtual baby-feeding support platform. She previously was a faculty member at Cornell University, a Presidential Innovation Fellow based out of the White House, and Co-founder of Smart Scheduling (acquired by Athenahealth). She is a Shameless Mom to a 5-year-old, a 2-year-old, and a brand new little one born last month. Her journey through motherhood inspired her mission to provide better feeding support to mothers with newborns and infants. You know baby feeding is a topic near and dear to my heart, as I struggled so desperately to feed Vinnie in his first 6 months of life. It had a tremendous impact on my mental health and on his physical health. I was so thrilled to meet Andrea and dig into this really important topic.  Listen in to hear Andrea share: How her struggles around breastfeeding led her to found SimpliFed The ways in which our current baby feeding infrastructure is broken The perfect storm that created our formula shortage How SimpliFed is an inclusive baby feeding company, not just a breastfeeding company The truth about women-led companies: Women-led companies are more profitable, more innovative, and have more impactful missions and outcomes The significance of a mom-founded, mom-led company creating formula and support for moms What needs to be done to create systems that actually support women's health Links mentioned: Get Simplified Resource: www.SimpliFed.com SimpliFed on IG Reach out to SimpliFed Text Support: 888-458-1364 We love the sponsors that make this show possible! You can always find all the special deals and codes for all our current sponsors on our website: https://shamelessmom.com/sponsor Interested in becoming a sponsor of the Shameless Mom Academy? Email our sales team at sales@adalystmedia.com Learn more about your ad choices. Visit megaphone.fm/adchoices

Today's guest is Dr. Nele Jessel, Chief Medical Officer at Athenahealth. Athenahealth is one of the leading U.S. providers of network-enabled services for healthcare and point-of-care mobile apps. She joins us on the program to talk about the biggest challenges facing healthcare – including the burden that a lot of new technology is placing on doctors. Throughout her appearance, Dr. Jesel underscores the many ways data can be used for improved patient experiences that bear a strong resemblance to customer experience workflows in other industries. To discover more AI use cases, best practice guides, white papers, frameworks, and more, join Emerj Plus at emerj.com/p1.  

Komal Maliekal is our featured guest for Episode #097 of Underserved. Komal channeled her mother's fighting spirit to succeed in a difficult engineering school, job market, and technology landscape in her native India. We talk about the culture shift moving to the United States, what to do when your test devices get stolen, and giving back to women in the tech industry.    Komal's LinkedIn Profile : https://www.linkedin.com/in/komal-maliekal-4553b38/ Article on Devices : https://www.linkedin.com/pulse/building-cloud-based-medical-device-platform-komal-maliekal/ Info on anitab.org : https://ghc.anitab.org/ Athenahealth : https://www.athenahealth.com/ Dr AIT college : https://drait.edu.in/

In this podcast episode, we interview Allyson Livingstone, the Executive Director of Diversity and Inclusion at athenahealth, about her journey into diversity, equity, and inclusion (DEI) work and her role. We discuss the challenges of implementing DEI initiatives in large organizations and the importance of building trust and open communication between different teams and departments. Allyson also talks about the critical role of Employee Resource Groups (ERGs) and how they're supported. We also discuss the impact of COVID-19 on this work and the importance of mental health and wellness in leadership and the workplace. The episode ends on a lighthearted note, discussing our love for reality TV and how it relates so well to the work we do!Visit us at shegeeksout.com to stay up to date on all the ways you can make the workplace work for everyone!

From pediatrician to Chief Medical Officer of Athenahealth, Dr. Nele Jessel is on a mission to leverage technology to restore the human touch to healthcare and alleviate the administrative burden for doctors. She shares her approach to transforming EMRs from physician foe to friend.In this episode, you will be able to:Discover the remarkable potential of AI in easing physicians' documentation workload.Learn how virtual care is shaping a better work-life balance for medical professionals.Uncover Athenahealth's essential role in supporting physician-driven startups.Recognize the crucial impact of mid-career physicians on healthcare innovation.Determine the importance of promoting responsible AI development within the healthcare sector.My special guest is Dr. Nele JesselMeet Dr. Nele Jessel, a pediatrician who has made a career out of advancing healthcare through technology. Her expertise in implementing electronic health records, combined with her insights into the daily challenges physicians face, has led her to become a Chief Medical Officer at Athenahealth. Dr. Jessel's focus on the intersection of medicine and technology drives her to explore the potential of tech in improving doctoring, building more efficient healthcare systems, and enhancing patient care. Get ready to be inspired by her unique perspective on the future of healthcare.Dr. Jessel recommends the book Deep Medicine by Eric Topol to better understand how AI will influence medicine.The key moments in this episode are:00:00:00 - Introduction, 00:03:15 - Road to Informatics, 00:07:10 - EMRs and AI, 00:13:48 - Female Leadership in Healthcare Technology, 00:17:40 - Work-Life Balance, 00:15:53 - The Role of AI in Physician Documentation, 00:17:22 - Leveraging Generative AI for Triage Nurses, 00:19:36 - Legacy EHR Challenges, 00:22:04 - The Role of Clinical Informatics, 00:28:43 - The Value of Clinical Informatics, 00:31:41 - Importance of Keeping Mid-Career Physicians in Medicine, 00:35:26 - Athena Health's Services for Start-up Companies and Virtual Practices, 00:39:10 - Optimism Around Advancements in Medicine and AI, 00:40:06 - Call to Action for Physicians to Get Involved in AI, 00:42:00 - Invitation to Connect with Dr. Jessel, Support the showConnect with us: Twitter: https://twitter.com/RevitalizeWomenLinkedIn: https://www.linkedin.com/company/revitalize-womens-mastermind-groupWebsite: https://www.peoplealwayshcc.com/revitalize

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With her passions of teaching and learning, Anne Meneghetti followed an unexpected path that led her to a career in healthcare technology - and a chance to make an even bigger impact on patient care. Little did she know that a Craigslist ad would be the key to unlocking her dream profession...In this episode, you will be able to: 1. Discover Dr. Meneghetti's unique journey from practicing medicine to becoming Epocrates' and Athenahealth's Executive Director. 2. Understand the importance of embracing change and exploring various career paths within the healthcare industry. 3. Learn how AI and technology are revolutionizing patient outcomes and transforming the medical field. 4. Gain insight into the integration of Epocrates within Electronic Health Records for a more efficient and seamless workflow. 5. Uncover the potential of Virtual Reality and Augmented Reality in revolutionizing medical training and education.My special guest is Dr. Anne MeneghettiDr. Anne Meneghetti, an accomplished physician and passionate educator, has dedicated her career to making a meaningful impact on patient care through innovative technology. With a background in internal medicine, pulmonary and critical care, Anne's deep understanding of the medical field led her to explore various avenues of making a difference, including research, teaching, and health policy. Anne's commitment to learning and embracing new challenges allowed her to transition into the world of healthcare technology, where she now leads the team responsible for content in the Epocrates app. Her unique journey serves as a testament to the power of curiosity and the potential for positive change in the medical profession.As a special thanks to our listeners, you can redeem a 20% off your epocrates subscription. Offer available April 15-May 31, 2023 at https://www.epocrates.com/account/subscription?promocode=REVDOC20. To redeem, go to the website,  epocrates.com, and log into your account. Click on the payment & subscription link, then enter in the discount code REVDOC20. This offer is good for new subscribers and cannot be applied to active epocrates+ subscriptions.Support the showConnect with us: Twitter: https://twitter.com/RevitalizeWomenLinkedIn: https://www.linkedin.com/company/revitalize-womens-mastermind-groupWebsite: https://www.peoplealwayshcc.com/revitalize

The Techstars Music accelerator just announced its 7th cohort. As the program's Managing Director Bob Moczydlowsky told me on this episode, they don't invest in music companies. They invest in companies solving problems for the global music business. There are 10 companies that involve music in some way, including — education, web3, and even wedding celebrations. Each startup gets a $120,000 check from Techstars and hands-on development for 90 days. Past portfolio companies include Community, Endel, and Splash among many others. According to Bob, the program has returned a 3X multiple on invested capital since starting in 2017. Companies that went through the accelerator have gone on to raise an additional $250 million in capital after the accelerator.Here's what we hit on:[0:00] How the accelerator has evolved [7:56] Investment areas that have underperformed [9:02] Is there a ceiling on music innovation? [12:38] Minor-league scouting, major-league swinging[17:07] Repeating motif of investments[18:11] 2023 accelerator cohort is “weirdest class ever”[28:49] The case for remote teams[31:44] The surge in capital from outside music industry[37:46] Music is less sensitive to macroeconomic conditions[40:39] Return on music accelerator vs. other Techstars programs [43:32] Techstars LP's becoming more experimental [48:01] Hip-hop business mentors wantedListen: Apple Podcasts | Spotify | SoundCloud | Stitcher | Overcast | Amazon | Google Podcasts | Pocket Casts | RSSHost: Dan Runcie, @RuncieDan, trapital.coGuests: Bob Moczydlowsky, @bobmozThis episode is brought to you by Amuse. Learn more about how its new program Music Insights can help your artist career: https://www.amuse.io/en/insightsEnjoy this podcast? Rate and review the podcast here! ratethispodcast.com/trapitalTrapital is home for the business of music, media and culture. Learn more by reading Trapital's free memo.TRANSCRIPT[00:00:00] Bob Moczydlowsky: We have to invest in something that isn't fashionable but looks like it's before it's time, might even look a little crazy. And that's the where we can add a ton of value. And then it's our job to help to look back three years later and go, oh yeah, there it is but of course we saw that all along.[00:00:13] Like, same thing with generative media. We've been making generative media in investments since the very first year of the program and about half of them are really interesting, valuable companies now. And it took a long time for the red, the market to sort of catch up to that. and then, you know, ironically, my problem is as a small check investor just at the moment where I know that space really well and I can be really helpful and we have a good portfolio there and a community of people to connect new founders too. Now that the category is hot, we can't afford it anymore.[00:01:07] Dan Runcie's Guest Intro: Today's guest is the one and only Bob Moczydlowsky, but if you're in the space in the industry, you probably know him as Bob Moz. He is the managing director of the Techstars Music Accelerator, and he recently announced the seventh cohort that they have for the accelerator, which includes a few companies here, let me just read the names here.[00:01:26] Baton Media, Beeper, Confetti, 5ive Mics, Haven, Highly Liquid, Homeroom, Obey Me, Royalty, and Seed. So Bob and I talked about what went into these companies, what are some common themes that went into this cohort and how this cohort has changed over time. This is now the seventh year that Bob has been running this accelerator.[00:01:48] So he's gone through the bull market of startup investing. The growth of streaming and how each of those things have impacted. So what are some of the trends that have been the most lucrative for him? How he's evaluated on his returns, how his LP mix has been shaped and shifted over time, and some general trends and some common misconceptions that people hear and think about when it comes to investing in music companies and companies that are trying to solve problems in music.[00:02:16] Great episode, especially for the founders, investors and builders out there. Hope you.[00:02:22] Dan Runcie:[00:02:22] All right. Today we have Bob Moz, who is the managing director for Techstars Music Accelerator. Bob, first time on the podcast.[00:02:31] Bob Moczydlowsky: Thank you very much for having me. I am a, longtime listener. I'm kind of thrilled to be a guest. It's very cool.[00:02:37] Dan Runcie: Yeah, and I think it's great to talk to you right now because you have the new cohort for Techstars Music Accelerator now, but you've actually been doing this now since 2017, and I think that. It's been interesting to just to see how much has changed in your role, but more broadly with music. You had this bull run, you had streamings rapid growth, and I'm sure with that, there's been so many different evolutions of how this cohort and how the companies have shaped over time.[00:03:06] What's been your read on that? How has the accelerator evolved over time?[00:03:11] Bob Moczydlowsky: Oh man, that is a gigantic question right out of the gate. so when we started the program in 2017, part of the thesis was. and it is still sort of the dirty secret of Techstars music. Like, we're not really here to invest in music companies or music tech startups. We're here to invest in startups that solve problems for the global music business.[00:03:31] So we wanted to be five to seven years ahead of, where new revenue streams would be. New audience interactions would be. we wanted to be really, really out there on ways kids could express themselves and, and or make new music or how rights holders would monetize that music and I would say that heading into our seventh class, like any, you know, venture fund, we made a bunch of mistakes.[00:03:54] we are happy to have some really valuable companies in the portfolio that are changing the way the music business works, like Splash and Endel, and community. And so the winds have come from the places we didn't expect, with maybe the exception of generative media. We can talk about that a a little more.[00:04:11] Bob Moczydlowsky: We were into that from the beginning and we've, remained into it though I can no longer afford any of those deals because that's kind of a popular category. So I think I'm kind of out of those deals now. But in general, like the wins came from places we didn't expect and the defeats came in places we thought were gonna be great spots, right?[00:04:28] So what we have learned is that you really have to focus on the quality of the team. You really have to focus on the opportunity and how that company can capture value in the market. And then you have to be patient, and just, and remember that one email, you know, with a yes on it. One phone call with a yes changes the fortunes of companies.[00:04:48] Pre-seed, seed stage, you know, one feature, one good, dev sprint, where you actually really, you know, solve a problem for your users, changes the trajectory of the whole company. So, I would say that we have, put ourselves in a position now where we ha like our thesis is defensible, our portfolio value is real, and we have an incredible list of people who have come through the program and touched it in some way that.[00:05:12] make a lot of really important decisions in the music business. So mostly it's just, I feel old when you say that, and I just feel super grateful that we get to do.[00:05:20] Dan Runcie: Well, you said a few things there that I wanna dive into about the wins and the losses being opposite from what you may have expected on either side, and I think that's a thing I've heard from other investors and VCs, but specifically with this accelerator, are there certain trends that stuck out for things that you thought would've been a big bet but didn't end up turning out?[00:05:43] Bob Moczydlowsky: Well, know, we were really excited about adaptive music and it's changing and matching your biometrics and pairing that with fitness that hasn't really come to fruition yet. . I'm optimistic it still might, but it hasn't so far. we were super optimistic that the using DSP streams to make mixes would allow, DJs to create and express themselves and create new content and repurpose music, and that wouldn't be considered a derivative work.[00:06:08] And you could give full credit stream back to the rights owner, and that would be a way to deepen engagement and maybe add a couple of bucks to the monthly subscription fee of a larger DSP. That hasn't happened really, you know what I mean? or come to fruition. it has taken longer, than we've expected for someone to make a hit song using generative media and AI, though, you know, it sort of perpetually feels like it's right around the corner.[00:06:33] but I think in that category, you know, I think we were just wrong people were gonna use generative media and AI to make songs. and instead they were going to use it to become artists and play games. and so we've learned a lot there where, what the thing we actually learned, and I say "we", but what I really mean is the splash team.[00:06:50] Bob Moczydlowsky: And Steven and Angus, I'm a passenger in that, right? So I say "we" a lot, but those guys do all the work. you know, what they realized was that kids don't wanna make songs. Like no kid is going out there looking for an AI to make a song. they're looking for an AI to help them do[00:07:05] several of the things that it require that are required to be an artist and grow a following and have people pay attention to you and express yourself. And they went and built a whole game around, okay, well then here's all the parts you need to DJ set. Here's the ability to perform in front of people.[00:07:20] Here's a framework under which those performances are judged. And that became a wildly popular game. And so it turns out that like in the gaming world, you might use an AI to control both sides of the copyright, to give the player the freedom to do whatever they want with the music. but you also need a venue and you need an avatar, and you need a crowd.[00:07:38] And there's a bunch of pieces where it's the song or the music is just one part of that. so that's been a massive, massive learning. and then the last one I would say, is that we continue to make investments around this and we will continue to do it, but the pace at. royalty flow and auto software automation for routing payments from consumption of music.[00:07:56] The rate at which that has changed and adapted to be automated and look, I'm not naive. I know there's a bunch of competing interests and reasons, you know a bunch of players who benefit from it being slow and manual. but I think that's an inevitable area that has to get automated over time, and it hasn't happened as fast as I would expect it to.[00:08:14] we we're kind of bumping up against the ceiling of growth for revenue from recorded music until we start automating those payouts and have better database ownership and better understanding of who owns what on a track. And the idea of like, you know, one publisher opting out or, securing their payment information to sort of give them leverage.[00:08:33] Bob Moczydlowsky: Like, yes, that optimizes price for any one license or copyright, but it doesn't, grow the, it doesn't swell the tide. And so I think we're hitting this point where if we really want astronomical growth, we're gonna have to start automating that process too.[00:08:47] Dan Runcie: Yeah.[00:08:48] Bob Moczydlowsky: I remain optimistic. I'll keep trying on that one, but I haven't yet, mined any gold there,[00:08:52] Dan Runcie: touching on something that I've heard other investors talk about too, where it does feel like there is this ceiling of how much innovation, how much growth can truly happen, and you hear that mostly about music tech specifically, just because some investors feel that. The incumbents just have so much power and control over the wake.[00:09:12] Things currently are done with the systems that, whether it's tams or astronomical growth can be somewhat limited compared to what you may see in other industries.[00:09:21] Bob Moczydlowsky: That's right. that's part of why I say we invest in companies solving problems for music and not music companies, is that it is a really complicated process to license music and use that. and so you think about the, act of primary listening or primary consumption, you know, some of the big platform companies use that as a loss leader.[00:09:37] You know, Spotify's a pure play streamer, but they had diversified into audio and it took them enormous scale to make that those economics work. those are great businesses. It's cool, you know, think of me as a minor league talent scout. I'm not, you know, my checks are small. I go to work to help make those companies valuable.[00:09:53] That's a level of the game that, I can't play, I don't have the kind of capital to make investments replace current big competing companies to Spotify. I'm better off make investing in companies that have an opportunity because of the way Spotify changes the landscape or the way Amazon changes the landscape.[00:10:09] Now all of a sudden there's a new opportunity because people's consumption habits are different. That's where I'm gonna invest. I'm not gonna invest in the primary piece. And then the secondary part of that is like a lot of the way music copyright works, and we could talk about this as you dig into web three stuff if you want to.[00:10:25] but a lot of that stuff is coded in the law and it's coded in the law across multiple territories around the world. You can't just disrupt the way payments work for music. That's not how it works. . Like there are rules and laws that make that stuff be what it is. and so in some cases the, those laws are holding back growth for the rights holders and in some cases they're protecting value for them.[00:10:45] and startups that pretend that, that's not true, like they're kind of lying to themselves, you know, and they're, there's a couple of those every year. I wish someone would write a really definitive blog post about how to stay out of that. it is what it is. like that's not our domain.[00:10:59] Dan Runcie: Yeah. I think too, just thinking about, you mentioned something as well, just in terms of you being in the minor league position, that's not your job necessarily to make the swings for the majors, but I also have to imagine too that whether it's you or even some of your LPs, would love to be able to double down and invest some of the prorata that you may have in some of these follow on rounds.[00:11:20] Bob Moczydlowsky: Oh yeah, don't get me wrong, my job is to swing for the majors, right? but my job is to find a company that could be a billion dollar company where, you know, a couple a hundred grand and the support of the program and mentorship can put it on a path to succeed. Like if a company needs 10 million dollars to start, I just don't have that kind of capital.[00:11:40] I'm not the right profile of investor for that company. So it's not that I'm not trying to get gigantic companies, right? Like when we wrote the first check in to Endel people thought we were crazy. They were like, what are you doing? How is the personalized soundscape for helping you focus, relax, or go to sleep?[00:11:55] How is that gonna be a billion dollar company? And now you're in a situation where there's, you know, millions of dollars in annual revenue, hundreds of thousands of subscribers, interesting revenue coming out of the DSPs. Incredible partnerships with artists. No one at this point now in music, would argue that functional music is going to be eight to 10, maybe 12% of total consumption of music.[00:12:20] And that Endel isn't the premium brand and the most valuable company in that space, that's sort of a foregone conclusion. That wasn't the case when we wrote that check. That's what I mean about sort of minor league, right? It's like, it's not that the companies aren't major league companies, of course they are.[00:12:37] It's just that we have to invest in something that isn't fashionable but looks like it's before it's time, might even look a little crazy. And that's the where we can add a ton of value. And then it's our job to help to look back three years later and go, oh yeah, there it is but of course we saw that all along.[00:12:52] Like, same thing with generative media. We've been making generative media in investments since the very first year of the program and about half of them are really interesting, valuable companies now. And it took a long time for the red, the market to sort of catch up to that. and then, you know, ironically, my problem is as a small check investor just at the moment where I know that space really well and I can be really helpful and we have a good portfolio there and a community of people to connect new founders too.[00:13:19] Now that category is hot and we can't afford those deals anymore.[00:13:23] Dan Runcie: And I'm sure.[00:13:24] Bob Moczydlowsky: so that's what I mean, like it's not that we're trying to have small companies, we're trying to have[00:13:27] Dan Runcie: Right. No, that makes sense. And I would imagine too, Whether it's your investors or others, they would love for you to be able to, oh, could you still get in these deals? Or could you still be able to do the follow on investments in whether it's an end or, or some of the generative companies?[00:13:42] Bob Moczydlowsky: That's right. so the companies that have come through our program in total have gone out and raised another additional 250 million dollars after taking our initial capital, Right? so the capital we've deployed through the program is now, let me see, 7.4 million dollars after this current class.[00:13:58] It'll be 7.4 million of, checks all sort of at that 120K, you know, Techstars, accelerator deal. You know, like they're all the same. All of our deployments are Post program now 250 million plus, it's like 254 million, something like that. And change has come into those companies after the program, of which about 16 million of it has come from the member companies.[00:14:20] So that's Sony Warner's, Peloton, Hyde, Concord Monarch, Quality Control, Right hand, Bill Silva. All of those companies sort of collectively have put another 16 million dollars in post program, into those companies. So they're, active strategic investors and angel investors into those companies. the number I don't have that I should to tell you, is like also the individual, the number, the numbers, right?[00:14:44] So executives from those companies as angels, or, executives or mentors who are not from the members, but are just independent and come and visit and help in the program. They also write, you know, 25K, 50K, 100K angel checks into companies. That number's a little harder for us to capture. cuz it's sort of personal money and not, corporate money, but, everybody around the program is definitely taking prorata and in, participating in those rounds as the companies grow grow for sure[00:15:07] Dan Runcie: That makes sense. And I feel like those examples hit at the flip side of that earlier question of, at the time people probably didn't think that those were the areas that may have lined up with the initial thesis on paper, but they ended up being some of the most successful ones you had.[00:15:23] Bob Moczydlowsky: it is a continuing, like delightful and hilarious, like repeating, you know, motif through the whole program. Right. no one liked Splash when it came in. It was called Pop Gun at the time. No one liked that, right? That's a 70 million dollar company now and the number one music related Roblox game.[00:15:40] The company shimmer came in and was sort of like stuck mid-C ground, had a huge pivot and became community, right? That was, who could have predicted that? Endel, everybody hated, didn't believe it was real. Hey, these crazy Russian guys. This isn't science back. this doesn't work.[00:15:55] This is the placebo effect. you , know, that's a 75 million dollar company. even just recently, like last year as recently as last year, having all of this history in the program, we get all the members together to screen new companies coming in and decide who we're gonna invest in.[00:16:07] last December, the lowest ranked company in that screening was Circle Labs. Run by Anushk Mittal makes sentient NPCs sort of, and chat bot, right? A year ahead of chatGPT a year ahead of, in world, right? In those companies trying to like personalities into video game characters. you know, and during the program he went from sort of like two or 3000 users to 25,000 users.[00:16:31] Bob Moczydlowsky: By the end of the summer he had 40,000 users. They're making these creators, you know, they're making these characters independent creators are, they're in multiple Discord servers. They're chatting with people all day. They have Twitter accounts, that becomes a competitive round, that light speed leads last fall, no one thought that was a company.[00:16:48] Everybody thought that was crazy, not gonna be a thing. Now that's a, you know, $20 million plus company just you know, less than a year later, right? So it just is a thing that like can keeps repeating and repeating over time. and the reminder to us as investors and, especially at this pre-seed stage is it's okay if it's wild, right?[00:17:08] There are gonna be things that are wild that are gonna fail, but only the wild different ones have a chance to actually move into that open space in that green field and be a huge company from seemingly nowhere, right? And that's our job. Our job is to experiment with that stuff and bring the whole music business around, in an ecosystem to participate and argue about it and be wrong together and disagree.[00:17:29] And, you know, it's sort of my job to provide that safe space for those conversations to.[00:17:34] Dan Runcie: Right, and I feel like you've talked about this a little bit, and even in past conversations about how the definition of a Techstars Accelerator company, or Techstars Music Company is part of that. It continues to evolve as you've seen different cohorts, but at least for this current cohort right now, you have a few, three companies in here.[00:17:56] You have a few music companies, even one involved with wedding celebrations as well.[00:18:01] Bob Moczydlowsky: Yeah, we do. It's the weirdest class ever, in the best way. Like I'm actually really curious. So you've seen it almost before anybody else has. and you know, it'll be public by the time people are hearing this podcast, but it's not public right now. Like, where do you wanna start?[00:18:15] Like, it's an interesting list. there's probably a couple companies on there you've heard of before and seen, , I'm actually like, I'm happy to talk about any of them and I'm just as fascinated and curious to hear where you wanna start and what you, saw when[00:18:27] Dan Runcie: Yeah. So we gotta start with Confetti. We gotta start with the wedding planning there and looking at the website, this wasn't a company that was on my radar before, but that's why I love stuff like this. You know, you're able to have unique access to things and it points out, and for me it stuck out.[00:18:43] There's an experiential aspect. We all know how many people would love to be able to see and attend and experienced weddings and can't normally do so, but they're integrating brands. They're integrating music and culture in different ways and I think that's a unique thing. And yes, of course you could always throw a Zoom link.[00:19:02] I've attended Zoom weddings before, especially during the pandemic, but I think there's something different here. And that one, let's start there. That one stuck out to me.[00:19:10] Bob Moczydlowsky: Yeah. It's the most polarizing company, within our sort of internal community coming into the program. Andrew, the CEO knows this, like you've mentioned all the things like people wanna attend remotely. People might watch and buy a ticket to an influencer wedding. As weird as that sounds like it's totally believable thing that could happen.[00:19:26] but I also think like there are, ways to organize media and everybody's at these events with a phone in their hand the entire time. like, you know, you're dressed up, you're in your suit, you're in your cocktail dress, whatever it. The only thing you need besides yourself and a fancy outfit at a wedding is your phone.[00:19:42] Bob Moczydlowsky: You're taking pictures, you're making video, you're sharing things. So the concept of can we provide and experience people who are not there, can we generate and organize content with people who are there? Can we do virtual gifting and tipping or challenges and organize some of that stuff, especially as that pertains to the big moments in a wedding, which also, let's be honest, revolve around music in a lot of ways.[00:20:04] I mean, it's very few weddings you've been to that don't involve music in as a core key ingredient in different places. this is a thing where there's enormous number of these events that happen over time. There's enormous potential in organizing this already existing behavior. and this is a good, it's a good hack as a venture investor if the behavior already exists and the company is gonna capture value by organizing it.[00:20:27] that's a good opportunity as opposed to like, oh, we have to create some behavior and convince people to do this action. We have to change the user behavior before the company works. Those are companies that just have a much steeper hill to climb. And so this company comes to us with some traction.[00:20:43] They've done some influencer weddings, they've got kind of a cool philosophy around it. We're gonna run a bunch of experiments and see if we can turn this into a[00:20:50] Dan Runcie: So what does the business model look like[00:20:52] Bob Moczydlowsky: for them?[00:20:52] Come along for the ride, like, if right now it is a share of ticketing for the influencer stuff, right?[00:20:57] and that's kind of marketing if you think about it. Like how do I get people comfortable with, how do I participate in a wedding remotely? but we actually think the much larger opportunity is just in people moving cash around during the wedding, gifting, buying things for each other, participating or having the account to organize the media.[00:21:14] So there's several different revenue streams inside of that, and we're gonna experiment with like, what makes people happiest and they'll do sort of at volume. but right now the virtual gifting thing is a real thing. And it's easy[00:21:24] Bob Moczydlowsky: for a bunch of[00:21:25] people. Like, you don't have to bring the gift with you.[00:21:27] you know, you're not just sending, like, who wants to just buy something off an Amazon registry link that's boring. Like, let's instead, you know, put a bunch of money on at the moment and, you know, run up a cool tab for people to go have a good honeymoon with during the reception itself. Totally believable.[00:21:41] Dan Runcie:No, I think there's something there, especially even with brand opportunities too. Just think about the number of brands that want exposure. Think about anytime you see a wedding and even just a way to like share that information in a way that's more clear. I know friends get weddings, literally, they'll reshare the Instagram story of every friend that was at the wedding, and it's like, all right, you know, happy for your nuptials and everything, but I'm not gonna sit here and tap through a hundred Instagram stories. Like, no, I'm not gonna do it. But if there's some type of interesting thing that's somewhat in between some, you know, $10,000 videographer, you know, montage that they put together and something that could be done here, I think there's something cool to be able to potentially tap into there.[00:22:21] So excited for that one. The other one, come meet them.[00:22:25] Dan Runcie: I know. Yeah. The other one that stuck out to me is Five Mics. So Ace Patterson, "Call Me Ace". He's been a guest on this podcast before. Him and I are friends, and I remember him telling me about this startup that he is playing as a while, and I think that he has, interesting landscape into the industry from both his work in consulting, working in big tech, working at YouTube.[00:22:49] So he understands how that piece of it works, but then he's an artist himself, so just tapping into the collectibles opportunity, and I feel like so many people have been talking about that hip hop gaming collectible intersection, so I feel like there's something there.[00:23:03] Bob Moczydlowsky: Yeah, I mean, well, so we should tell people what it is, so anybody listening, the picture is very simple. Imagine a card game like Magic: The Gathering or horror stone that is started around hip hop. And so instead of playing my or versus your Wizard, I'm playing Snoop versus, you know, Chief Keith, I don't know, like I don't know if it requires name and likeness.[00:23:21] I don't know. Like the whole thing could happen. It could be Snoop Lion versus Murder Was The Case, Snoop, right? There's a bunch of different ways you could think about the organization of the characters. They could even be. Made up characters just in a fantasy hip hop world, if you don't, you know, need name and likeness, right?[00:23:36] but the concept of those cards as digital collectibles, not physical printed things, you can store them, right? You can tokenize them, you can play them back and forth. if that game is fun and can entertain you, that's a real opportunity in a very cool and interesting way. And so I think, you know, I think Ace and Adam, are really talented guys who needed a shot, they needed shelter to actually like get this idea off the whiteboard and into practical reality.[00:24:01] Bob Moczydlowsky: And part of the reason our program exists is to take really talented people who need that and need a little capital and need a little shelter to really like, feel like they gave that thing the full effort it deserves. and that's an idea that deserves real effort. Like that's a great concept. And if done correctly, I think we all could believe that could be played by millions of kids around the world.[00:24:21] No problem.[00:24:21] Dan Runcie: The other companies that stuck out to me from the list, there was a large focus I felt on community. There were a number of the startups that are either tapping into it, in some way, trying to bring music fans together, bring collaboration with other folks together.[00:24:32] Bob Moczydlowsky: A hundred percent a theme for this year's process. Yep. Like very intentional. we talked a lot about what's happening around our own behavior, and the way we are all kind of interacting with each other. And it's like, I don't know if I need to have millions of followers.[00:24:46] Like that's not a community. I need to have, you know, hundreds of people or thousands of people that are really like-minded that really teach me things and move me together. And, and so, the future being a massive niches is a thing we've all been talking about for a very long time.[00:24:59] And there's a lot of evidence happening right now that these things are starting to become really lucrative, really valuable to people, and are becoming places rather than just online destinations. so we got a couple of companies that, touch this sphere, One called Homeroom, founder named RJ Ruggles.[00:25:15] the Lazy investor way to describe this company is it's Google Analytics for your online communities. it's the, console you use to monitor Discord, Slack, other community-based environments where your community manager has to report metrics back to the business. Are we getting people out of the community into the transactional purchase funnel?[00:25:33] Bob Moczydlowsky: Do we have people leaving the community because the commentary is toxic they're getting harassed? How do we monitor and what are the standard metrics by which we operate as community managers, like that's pretty loosely defined these days. and we think we can build a piece of software that defines that for people and then also helps them do better at it.[00:25:51] and then in that same world, there's a company called Highly Liquid, run by Izzy Howell. If you imagine if you build a new fashion brand, and the buzzword of the day is a fi digital brand, right? Where you have digital and physical products.[00:26:03] Bob Moczydlowsky: You have physical experiences, online community. So if you took a company like Supreme and we're gonna start at today, not everything would be skate decks and t-shirts. but you'd have collaborations. You would have some products in person and in her mind, Highly Liquid is targeted at women who care about online and tech communities, her first, product drop is actually a pair of panties. It's like a lingerie product. The second product will be in a totally different sort of category. but the idea that there's sort of a, what's the company, mischief.[00:26:32] She references a lot that does like crazy online campaigns with artists and gets, like, creates trouble online and gets people to follow. If you combine that with sort of an ongoing community that was about female empowerment, about being active online in a, cool community, had a little bit of your favorite R-rated sex comedy jokes and attitude about it, that's a really interesting brand.[00:26:51] That could exist in lots of different channels. and so we're excited about that and you could see how a company like that would need a company like Homeroom, as part of its core, you know, control center for running the, business. Right. on the other side of that is this company, Seed,the founders come out of a small town in Puerto Rico.[00:27:07] They're living in Florida now. They've built an online music community slash school for learning about the music business. Entirely in Spanish and targeted exclusively to Spanish speaking markets. So they're not trying to like have multiple languages and everything's in English, like very specifically Spanish language, Spanish language contracts, dynamics and explaining the way the business works from the perspective of someone who sees Bad Bunny or sees Shakira and aspires to be in that world.[00:27:37] and that company is doing gangbusters business already. and could be, I think the definitive brand for how music business expands in Spanish speaking, territories, right? Again, driven by a combination of school and curriculum, but also community and professional development, and a place where you can go and talk to people and develop your career and make like sort of lifelong contacts.[00:28:00] Bob Moczydlowsky: As opposed to something like LinkedIn where it's like, oh, everybody's on LinkedIn. So there's not really any real community there, right? yes, you need that because you need the publicly available place where you're, you could be found professionally, but in your industry, in your category, in your specific vertical, you need much more interaction.[00:28:16] So, we're headed that way with sort of, with some of those companies. So I'm glad you noticed like this. It's not an accident that all that stuff's[00:28:22] Dan Runcie: Yeah, and I'm sure too with this cohort, this is a hybrid cohort. With that, we're talking a little bit before we record it, but you're gonna have a week in la, you'll have a week in Atlanta. There'll be a lot of remote time, and I think that reflects a lot of the trends we've seen over. The past few years, and even how Techstars has run, because you started out where the teams were all in LA, at least for the duration, working outta the office during the pandemic.[00:28:49] Everything's remote. Now it's hybrid, which I think does reflect a lot of this that we've seen. and I know that the focus of teams and the people that are building these is so important, especially in early stage startups. How is your evaluation of teams? And that piece of it evolved with knowing that even the startups themselves may not be directly working in the same place.[00:29:11] Like the founders themselves may not be directly in the same location.[00:29:14] Bob Moczydlowsky: Yeah, I think the idea that you have to run your startup in a specific room with everybody all together, or you have to be in a specific geography like, the trend was that that wasn't true pre covid, but Covid just wiped it off the, board. You know, like we, we've had companies in the past, like investor, like go to see investors and the investors is like, oh, like everything about this deal except that your company's located in Europe or your company's located in Australia or whatever, so we're gonna pass because of your location.[00:29:44] I haven't heard that in years, you know what I mean? Like we're in a new world now where people can be multiple places at once in a really weird but true way. Like, one of the teams coming in, Baton is working on organizing all of the pre-release, like work in progress music.[00:29:59] And their teams are all over the place. They've got guys in, they have a guy in Dubai, they've got a team in Italy, they've got Americans, they have people in New York, they're gonna be with us here in LA. We have a team, working on online virtual nightclubs, specifically targeting African teens.[00:30:15] They're based in South Africa and London. They're gonna be with us in LA and New York and probably raise capital in the US and build a product targeted towards, you know, teens in Africa. So the idea that these things are geographically focused, or your thesis could be geographically focused, I think is actually a detriment if you're operating that way.[00:30:32] and so we've resort of rearranged the way the program works to try to add a maximum amount of value for Serendipity. Be together in the office, talk about hard things, have accountability, do an all hands, meet each other, share contacts, and then break apart and go back remote and focus on shipping product.[00:30:50] Bob Moczydlowsky: And you can do really great mentor meetings in, you know, 20, 30 minute sessions via Zoom and get access to amazing people because they don't have to come to the office to have that meeting. and so if as long as you're balancing the hard conversations and the development and the team organization in those in-person weeks.[00:31:08] And then you're breaking apart to go actually focus and accomplish stuff. I think you end up with the best of both worlds. So we've always had an international program by thesis design. Half our investments are outside of the United States because we think that's where most of the future revenue opportunities are and growth is gonna be.[00:31:25] So the hybrid model just makes this whole thing, you know, easier for us and allows us to actually, you know, have European portfolio companies that are just as important to us and accessible to us as Americans.[00:31:36] Dan Runcie: Definitely, especially in this industry, with any company that's trying to improve problems for music, it's most likely gonna come from places outside of the us so that makes a lot of sense. The other shift that I've seen over the past couple years, especially in music, is the increasing amount of non-music or non-music people that have a big checks or they're trying to get involved in some way, usually at later stage rounds.[00:32:03] And in your case, those could be the folks that are marking up some of your companies that you've already made investments in, do you feel like that has shifted what the success likelihood or the type of companies that may get follow on investing in that, that you're then looking at your end of obviously trying to fund those companies out to be most likely to exit and how that may have shifted the portfolio companies or just the likelihood of success one way or another for companies solving problems in.[00:32:32] Bob Moczydlowsky: Hmm. Yeah, I would say it's like, so it kind of depends like, the companies that are related to music, there are a lot of people coming into music who have bought catalog or who have, who have bought music related assets, who now wanna help further that ecosystem. and we have a company in this year coming into this year's class called Royalty that's working on, like, the analogy I would use for that company is, a company that was very boring, that wasn't very sexy, called Athena Health that automated the medical billing process.[00:32:58] Like it was too hard for doctor's offices and clinics to submit their procedures to the insurance company. Insurance company reject it cuz it didn't have some special code on it. They have to go refile it and try to get paid to qualify. Right. That model looks a lot like, royalty registration and making sure you're collecting money from copyright assets around the world.[00:33:16] And so you see people funding companies like that and like entertainment intelligence, although I guess entertainment intelligence in the program a couple years ago. We sort of co-own that as a program with Concord and secretly Canadian, and it's used by Monarch and secretly, and Hopeless Records and a bunch of other folks, to do data warehousing and trend analysis, right? It's the ability to watch what's happening to your streaming data and then react to tiny signals in that data. So, for example, you have a catalog track that you haven't done primary marketing on or 15 years starts to get a little traction on TikTok. You now need to call your rep the DSP and get that thing onto a playlist or you need to call your music supervisors and get that in somewhere, right? And so investment and capital and growth is happening for those companies. and they're so like that's the kind of company that the person who's coming to music because they bought some assets or they've had extra cash and they're developing, those are the kind of companies that we're seeing that kind of investment going to.[00:34:15] and like I'm really excited about royalty this year because of that opportunity, right? There are people now who have gone and purchased these assets, who now need the way the music business operates to become more efficient and more streamlined so that they can get growth that justifies the multiple they paid for that catalog.[00:34:30] Bob Moczydlowsky: If you bought a catalog at 20 x annual revenue, you need to make sure you're collecting every penny that's due to you, and you need to work on streamlining the way the business works to get more money in the future, right? So you get a faster payoff and better ROI on your deals. The companies that are most valuable for us, however, I still have to cajole, convince, arm twist network with, you know, grade A venture investors and show them those deals.[00:34:56] And I almost have to leave out the fact that we operate in and around music on those deals, right? Like when Splash goes to COSLA or Endell goes to, true or, gogogo comics goes to BitCraft or Circle Labs goes to light speed music isn't part of the conversation at all in those cases. And we still have a stigma of music as a category is a smaller, not as interesting place to play for those investors and instead of convincing them that they're wrong and they should look, I have found that the way to be effective is just to show them the opportunity uniquely to that one company and let them judge that and forget how it relates to music altogether.[00:35:38] Dan Runcie: That first point you mentioned I think is really interesting because if you're a company that has purchased a catalog, it would also be in your interest to make sure that those payments are being processed as efficiently as they should, or any other type of financial activity that could benefit your asset that you just spent 50, 60, a hundred million on could be even more beneficial.[00:35:59] So that piece, it made sense. And I think too, even the comparison to like Athena Health, right? How can you make a comp to some other industry where this thing did this and helped push things moving forward. I could definitely see that. I would like to imagine that the music conversation, maybe it would eventually shift at some point.[00:36:17] I know that we often hear the comparison to gaming and how gaming's revenue continues to increase and I know a very different business model different in a lot of ways. So I still think that the big tams are out there, and I think because given. There's been so much investment activity, even from the major record labels or some of the indies.[00:36:36] I know some of them are investors in your accelerator, or they have made big investments themselves or big bets like they want to be able to increase the overall pie. Just think that there's so much that is inherent with the complexity of the business and just some of the. Information that can be held tight, that can make some of it be a bit challenging.[00:36:56] But if you do have that combination of someone that knows the space, someone that's willing to find efficiencies where it can be, I still think that there is big opportunity.[00:37:06] Bob Moczydlowsky: I agree. Like If anything, there are more deals that I would like to do that I can't do. You know what I mean? Like, it's not like I'm like, oh, I didn't have enough deals to do. I think the next couple of years, there will be less cash. There will be less capital in the market.[00:37:19] which will be good because there was sort of too much and prices were too high and there was too many and it was hard to sift through which founders are real and which ones weren't. but in these next couple of years, there is unbelievable opportunity based on sort of like the inertia of where the business is headed and whatever impact we get of macroeconomic downturn is gonna hit music less than it's gonna hit a bunch of other categories.[00:37:42] And so the concept of music driving culture and culture driving everything else, and things starting in around music, and music, being willing to find these other revenue streams. music was at the forefront of the direct-to-consumer online shopping revolution. Music was at the beginning of the, how do I become, an entity that can have multiple brands and collaborations and have new consumer products driven by fandom.[00:38:03] Music has been at the forefront of these movements over and over and over again, and the company doesn't have to position itself as a music company to benefit from working in and around music, right? Like that's the way we think about it. And I just think that's gonna be more and more true over the next several years.[00:38:18] It's just gonna be, and the things that people wanna do in and around music, like go to events and go have experiences with their friends outside. are going to become even stronger. That demand is really high now, and we have a bunch of tools and platforms that allow people to do that at scale.[00:38:37] That was never possible before, right? Like this company coming into this year's class, I think it's the last one maybe we haven't talked about. Haven, they have multiple brands, one called Floating and one called Ambient Church. Where they put on events that don't have artists on the top. They have sort of experience like, we're gonna go to the park and there's gonna be a sound bath, and we're going to like 40 people, no alcohol Sunday afternoon out in nature.[00:39:00] Connect with each other, talk to each other, be mindful and relax and like de-stress from our overly technical scheduled lives. That company, you know, sold tens of thousands of tickets last year across their two brands. And they're connecting everybody with, you know, SMS community and membership belonging to a community that furthers those brands and those events.[00:39:22] But the event itself is like unplugged, disconnected, like that's the level we're at now where the tools allow you to have sort of music style experiences that don't necessarily involve the legacy music business at all. There's no promoter there. There's no primary ticketer, you know, there's no tour merch, there's no back production company.[00:39:43] There's not a huge rig and a negotiation like there's none of that stuff. It's just humans agreeing to go do something and enjoy some music and sound out in nature. But everything around it makes like you can have the entire rest of the company that looks like a really awesome modern promoter company because you can scale it horizontally into multiple cities.[00:40:03] Through community, right? So these are the things where everybody says there's no more green space in and around music. It's a low limited category, there aren't big, huge opportunities for these companies to have a hundred, 200 million in annual revenue, a billion dollars in annual revenue.[00:40:18] I just kind of chuckle cuz it's like the perfect, you know, like it's the perfect great garden bed to plant these seeds in. Like yes, they grow up to be trees in other forests, but they start there.[00:40:28] Dan Runcie: And when you hear that pushback, do you have like stats that you can show or anything that like I'd be curious to hear what does the Techstar Music Accelerator returns or success look like compared to maybe other Techstar non-music accelerators like we.[00:40:43] Bob Moczydlowsky: Yeah, so some of that's pretty proprietary. couple of the stats I'll give you just because I'd like you and I'll probably get in trouble, but it'll be okay. So our multiple on invested capital from the accelerator is a little over three. And, you know, we've deployed, like I said, that 7.4, you can do the math on that about what our positions are worth in those companies.[00:41:02] The reason that is true is because, you know, the way an accelerator works is you, you know, there's gonna be a power law, right? You're gonna put 10 companies in, you're gonna work on them together. They're not all gonna end up being equal, but the things you learn from the ones that fail are gonna help you make better decisions on the next batch.[00:41:19] Bob Moczydlowsky: And, so, you know, the last couple of years the market has been so, frothy, right? There's been so much cash looking for assets to the price of assets just went way up, right? Interest rates were effectively zero. If you had cash, you had to do something with it to get a return. You couldn't just put it away and get 3, 4, 5, 6% on it.[00:41:37] There was no interest to be had. So that drives up asset prices, it drove up the stock market, it drove up private company valuations, drove up the prices of seed rounds and pre-seed rounds and everything, right? That is deflating quite a bit at the moment. So, in those two years where our deals stayed the same and we make the same sort of fixed term investments and there was, it got even more competitive for us to try to get into companies and invest in them.[00:42:00] And great companies had their pick of investors, we decided to go the other way and go even earlier and even crazier because instead of competing for those really high, overly marked up deals, we're gonna help start some things. And yes, we're gonna have a high mortality rate, but if you grab a couple that work, the markups are so gigantic that you end up with a pretty good performance on your fund, right?[00:42:22] So if you invest in a company, you know, at a 3 or 4 million dollar valuation, and the next round to capital for that company is in the twenties like, now you look like you know what you're doing and it's okay that a couple other ones like that seemed crazy, turned out to be crazy and went to zero, like the magic of venture capital is you can only lose your principle.[00:42:42] Dan Runcie: Right. Yeah. Asymmetric upside for sure. Especially with,[00:42:47] Bob Moczydlowsky: That's for sure. And so if you're thinking about deploying capital in the category, you kind of need to be promiscuous, right? You need to have a long-term horizon on it, and you need to be willing to think about it that way. And I think the way to do that is at the very earliest stages. Now to do that, you have to know how music works and you have to be able to get people on the phone, and you have to be able to argue about stuff, and you have to have the stomach for the crazy one, you know, going belly up six months after you wrote the check. but if you're willing to do those things, the amount of information you learn by doing that is sort of creates a, little flywheel around you making this better and better and better[00:43:21] Dan Runcie: decisions.[00:43:22] Right. And I think for you, at the end of the day, it's being able to get that buy-in from the LP base. And I'd be curious to hear from you, how has your LP base shifted over time? Are there any trends you've seen there? And does that say anything about what types of companies have been more or less interested in investing in the future of solving problems for music in the past five, six years[00:43:44] Bob Moczydlowsky: Yeah. they've definitely gotten less conservative over time. More experimental, more willing to like try stuff. Like to the point even where like if you look at Warner from Warner's comments in, I think they maybe were in Music Ally or MBW a couple days ago, like late January, I think she even said publicly like, the era of conservatism is coming to an end.[00:44:06] We need to start experimenting with the way our content is used to build these businesses. I can back her up, she's awesome by the way. Very thoughtful looks at it at a really good high level. I can back her up and then I've actually felt and seen people's behavior change against that rhetoric.[00:44:22] when we first started the program, it was a lot of question about what are returns gonna look like? When are these companies gonna be valuable to us? When are we gonna get something out of this that's we can have, you know, financial ROI on and as the companies have evolved, as Endell became Endel and Splash became Splash and Community did its thing, and Gimme Radio is moving, you know, hundreds of thousands of dollars for catalog divisions, you know, in specific genres.[00:44:47] Bob Moczydlowsky: When AI became, you know, the source of data warehousing and is helping people understand TikTok and Concord is the secretly Canadian are like, oh, we need to actually own a piece of that company, you know, when those things start to happen. Everybody looks at it and goes, oh, all right, like, we just need to water the garden.[00:45:03] We don't necessarily need to be beating any one deal up on its ROI as long as the garden has flowers in it, right? L et's look at the whole thing. And so we have a very real feeling of, collegiality and team inside of the accelerator. you know, it's not like Warners and Sony don't compete. It's not like Concord and Sony don't compete, right? But when it comes to a company that is providing the service that could help them be more efficient. They are more likely to collaborate and share information with each other, because everybody benefits. And that posture now, you know, in 2023 where, you know, compared to 2017 radically different.[00:45:39] Like when we were first putting the program together in 2017, I had major label business affairs lawyers, like giving me checklists around making sure we didn't have like, you know, anti-monopolist or collusion issues or antitrust issues with the way we shared information in the program. Now we have a screening committee where we look at sort of the top 25 companies each year, and everybody's in the room together sharing ideas and like trading deal flow, and like, oh, I think we really like this one.[00:46:07] Do you guys like this? If we wrote a check, would you write a check? Like the conversation is so radically different and collaborative compared to where we started. That I can just say like the music business knows that to get growth, it needs to be more experimental, and it's not like it was doing the wrong thing from 2005 to 2012 or 2013 when your annual revenues are declining,[00:46:33] like anybody, you lose your job, you have less revenue. You're gonna be more conservative with how you spend your cash and what you do it, and you're gonna be more protective about the revenue you do have, right? Like when you are making more money and you made your bonus and you got extra money you didn't plan for, you experiment and you try new things and like that.[00:46:50] So the good news is I think we're in an era that's gonna stay, you know, pretty steady for a while and that experimentation and growth is gonna occur, and it's a delight to see, you know, public rhetoric from the heads of major labels, like backing up the behavior they're already exhibiting in the accelerator, right?[00:47:07] Like, I think it's time for huge[00:47:09] Dan Runcie: optimism.[00:47:09] Well said. I think that they we're in this transition moment, so hopefully we'll see more of this. But Bob, this has been great. Before we let you go though, for folks that wanna stay in touch with what's happening with this cohort, with the accelerator, where should they go?[00:47:23] Bob Moczydlowsky: Okay, so we actually are recruiting some new mentors for this year's program. we have some specific issues and people that we're interested in and we want them to come, particularly from, hip hop, right? We are constantly trying to build a deeper bench of mentors and angel investors from the hiphop community all the time.[00:47:42] And so what I would tell people, if that's you and you're listening or you are active in that area, just email me. I'm Bob Moz, bobmoz@techstars.com. I'll send you a thing to submit on mentorship, and not everybody will make it through. Some people will have to say no to. But we'll read 'em and look at all of them, but there are specific things where we wanna e expand and deepen our community, that that's one of them.[00:48:03] the other thing, would be is that if you are an investor thinking about deal flow here, you're looking at a company we're in, or you're looking at a company that we're not in, and we can be helpful to you to like, here's what we've seen, here's the comps companies, here's the competing company or Oh, you know, we made an investment like that.[00:48:18] Bob Moczydlowsky: Here's all the places that fell apart. Be careful of these places. Also just, email me you know, I'm constantly talking to investors about their portfolio, not mine, and trying to like just be useful to them. because ultimately I want there to be more capital in the category, right? I want people to raise funds. I want them to invest in deals.[00:48:36] there's not one thing I can think of where I would've a competitive posture about any of that stuff. and I would tell people who wanna be involved, like, drop your competitive pieces off out of your own actions and your own behavior. Just be a hundred percent collaborative.[00:48:51] There's only a couple hundred people who are really serious and really active in this community worldwide. There's nothing to fight over. Like there's enough for everybody. and, you know, deals that I can't afford. That's okay, I'll still tell people I think they're cool deals and if you wanna be involved and see some of that stuff, like just email me and we have ways to plug people into our, community. It's hundreds of people. So, it's not like we're off in a closet running the accelerator with, 10 folks. It's a lot of people.[00:49:16] Dan Runcie: That's awesome. That's awesome. Love to see it. Well, thanks Bob. This has been fun. Appreciate you.

In this week's episode, Eric talks to Kelly Starman CMO of PartsSource, a leading online healthcare marketplace for mission-critical healthcare products and services. Kelly is a results-focused marketing executive with two decades of driving growth and leading high-performing teams at GE, Athena Health and Phillips.  As a result she has a wealth of knowledge on what it takes to be a successful marketer in organisations of different sizes, and how to balance speed and process effectively. It was really interesting to hear about her own personal strategies for innovating, being effective and what frameworks she uses when it comes to budgeting for her global marketing teams.Connect with Kelly on Linkedin - https://www.linkedin.com/in/kstarman/details/experience/Smart link: https://link.chtbl.com/scratch New Episode every Wednesday! Subscribe Discussed in the show:HBR After HoursAtomic HabitsLearn from the best challenger marketing strategies & tactics from CMO's of global brands, every Wednesday on Scratch. Scratch is a production of Rival, a marketing consultancy that builds challenger brands, strategies, and capabilities to change categories. Today's episode was hosted by Eric Fulwiler. Find Rival online at www.wearerival.com, LinkedIn, Twitter. Find Eric on LinkedIn and tweet him @efulwiler. Say hi at media@wearerival.com, we'd love to hear from you.

Please take our audience survey!: https://launchevents.typeform.com/to/K5RhKaEH Jason sits down with Bryan Roberts of Venrock for another episode of Angel Season 7! They discuss Bryan's first bets (2:22) and his perception of the dot com bubble. (14:38) The two also dive into topics like creating optionality as a startup (21:24), bad habits in VC (28:49) and Theranos. (36:18) To wrap the show, Bryan and Jason discuss disagreeing with founders (39:07) and the psychology of placing bets! (44:33) (0:00) Jason kicks off the show (2:22) Bryan's first investment: Illumina (8:52) LinkedIn Jobs - Go to http://linkedin.com/angel and post your first job for free (10:16) Bryan's second investment: Athena Health (14:38) Bryan's experience during the dot-com bubble (19:54) Merge - Get started by integrating up to 5 linked accounts for free today at merge.dev/twist (21:24) Creating optionality in a startup (25:30) Understanding your leaders (28:49) Bad habits in venture (34:55) Velocity Growth - Get $500 off your first growth audit or monthly package now with promo code TWIST at velocitygrowth.com/twist (36:18) Bryan's thoughts on Theranos (39:07) Diligence and disagreements with founders (44:33) The psychology of placing bets + advice for founders FOLLOW Bryan: https://twitter.com/brobertsvc FOLLOW Jason: https://linktr.ee/calacanis FOLLOW Molly: https://twitter.com/mollywood

Today, we're excited to get to know Caitlin Reiche, Chief Commercial Officer at Zus Health — the first Chief Commercial Officer we've had on the podcast! Founded in 2020, Zus Health is a health data platform designed to accelerate healthcare data interoperability by providing easy-to-use patient data at the point of care. At Zus, Caitlin leads the commercial organization with the goal of growing the Zus builder community and is responsible for marketing, sales, partnerships and customer success. Prior to Zus, Caitlin was the Chief Operating Officer of Buoy Health and led Product Strategy at Patient Pop and Athenahealth. She graduated with a MS in Health Policy and Management from Harvard Chan School of Public Health and a BA in Psychology from Middlebury College. In 2021, Zus raised a $34M Series A financing led by Andreessen Horowitz and followed by F-Prime, Maverick, Rock Health, Oxeon and more. In this episode, Caitlin shares about her various roles in health tech, building community in the health tech space, the new era of Data as a Service companies, and what it means to be a Chief Commercial Officer at a quickly-growing startup.

Our future has a lot to do with how we accept crypto, Bitcoin, smart contracts, and the decentralized world, says legendary VC Tim Draper. An early investor in internet companies like Hotmail, Tesla, and SpaceX, Tim was also an early proponent of Bitcoin. To learn more about Tim's predictions and ideas, listen to this full interview with BlockSolid podcast host Yael Tamar. About Tim Draper: Tim Draper is an American venture capital investor. In 1985, he founded the company that would become Draper Fisher Jurvetson (DFJ). He also founded Draper Associates and Draper University. Tim Draper helps entrepreneurs achieve their visions through funding, education, media, and advising on government reform. Tim has made hundreds of VC investments in companies including Tesla, Skype, SpaceX, Twitch, Hotmail, Focus Media, Robinhood, Athenahealth, Box, Cruise Automation, Carta, Planet, PTC, and 15 other unicorns at the seed stage; and has also invested in over 50 crypto companies such as Coinbase, Ledger, Tezos, and Bancor, among others. ______________ Explore our real estate projects: http://marketplace.solidblock.co Become a tokenization expert: https://www.solidblock.co/course Stay connected: https://solidblock.co https://www.linkedin.com/company/solidblock/ https://twitter.com/SolidBlockCo https://www.facebook.com/solidblock.co/ https://www.instagram.com/solidblockco/

Tim Draper founded Draper Associates, DFJ, and the Draper Venture Network, a global network of venture capital funds. He funded Baidu, Tesla, Skype, SpaceX, Twitch, Hotmail, Focus Media, Robinhood, Athenahealth, Box, Cruise Automation, Carta, Planet, PTC, and 15 other unicorns at the seed stage.He is a supporter and global thought leader for entrepreneurs everywhere and is a leading spokesperson for Bitcoin, Blockchain, ICOs and cryptocurrencies, having won the Bitcoin US Marshall's auction in 2014, invested in over 50 crypto companies, and led investments in Coinbase, Ledger, Tezos, and Bancor, among others.He created viral marketing, a marketing method for exponentially spreading an electronic service from customer to customer, instrumental to the successes of Hotmail and Skype and other applications, particularly effective for mail and communications applications. Arguably, social media, crowdsourcing and growth hacking are all outgrowths of viral marketing.He is regularly featured on all major networks as a proponent for entrepreneurship, innovative governance, free markets, and Bitcoin, and has received various awards and honors including the World Entrepreneurship Forum's “Entrepreneur of the World,” and is listed as one of the top 100 most powerful people in finance by Worth Magazine, the top 20 most influential people in Crypto by CryptoWeekly, #1 most networked VC by AlwaysOn, #7 on the Forbes Midas List, and #48 most influential Harvard Alum. Global Guru listed Tim as one of the top 30 Startup Gurus in the world.Listen to the full story on the MBIT Podcast.Twitter of Host: @mbitpodcastTwitter of Guest: @TimDraperGet "The Startup Hero" Here: https://www.amazon.com/How-Startup-Hero-Textbook-Entrepreneurs/dp/1973585340/ref=tmm_pap_swatch_0?_encoding=UTF8&qid=&sr=

Excellent interview by Jamil with legendary investor and bitcoin advocate Tim Draper A World Filled with Heroes Tim Draper founded Draper Associates, DFJ and the Draper Venture Network, a global network of venture capital funds. Funded Coinbase, Baidu, Tesla, Skype, SpaceX, Twitch, Hotmail, Focus Media, Robinhood, Athenahealth, Box, Cruise Automation, Carta, Planet, PTC and 15 other unicorns from early/first rounds. He is a supporter and global thoughtleader for entrepreneurs everywhere, and is a leading spokesperson for Bitcoin and decentralization, having won the Bitcoin US Marshall's auction in 2014, invested in over 50 crypto companies, and led investments in Coinbase, Ledger, Tezos, and Bancor, among others. He is regularly featured on all major networks as a proponent for entrepreneurship, innovative governance, free markets and Bitcoin, and has received various awards and honors including the World Entrepreneurship Forum's “Entrepreneur of the World,” and is listed as one of the top 100 most powerful people in finance by Worth Magazine, the top 20 most influential people in Crypto by CryptoWeekly, #1 most networked VC by AlwaysOn, #7 on the Forbes Midas List, member of the Global Guru 30 Startup Gurus in the world, and #48 most influential Harvard Alum. --- Support this podcast: https://anchor.fm/crypto-hipster-podcast/support

Host Justin Barnes, aka the @HITAdvisor, talks to VP of Research and Editorial Strategy for athenahealth, Jessica Sweeney Platt. Jessica joins Justin to discuss highlights from their annual Physician Sentiment Survey. To stream our Station live 24/7 visit www.HealthcareNOWRadio.com or ask your Smart Device to “….Play Healthcare NOW Radio”. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen

Welcome back to the From Vendorship → Partnership podcast, Season 2: Seller's Journey. This week, we're sharing a masterclass we held with a panel of top revenue leaders on how to maximize NRR – the new startup North Star! We talked about best practices to action expansion opportunities & mitigate churn, who should own upsells & customer relationships, and NRR tactics for different sales motions. Get key takeaways from the masterclass here! Meet the experts: Brian Reuter, Director of Account Management at Figma – 10+ years GTM experience across the customer journey in sales, marketing, and CS Alex Heller, Head of Account Management at NYSHEX – 10+ years in sales & leadership at Flexport, Athena Health, etc. Connor Fee, CRO at Shortcut – 10+ years GTM & leadership experience at Clearbit, Winning by Design, UserVoice, & more

In der Nachmittagsfolge begrüßen wir heute Marc-Alexander Christ, Co-Founder und CFO von SumUp, und sprechen mit ihm über die erfolgreiche Finanzierungsrunde über 590 Millionen Euro. SumUp verkauft mobile Lesegeräte für bargeldloses Bezahlen und bietet eine breite Palette an Finanzdienstleistungen an. Neben der Bedienung großer Geschäftskunden wie DHL, Bosch oder Free Now hebt sich die Geschäftsidee von SumUp von den meisten Finanzdienstleistern und Banken ab, indem das Startup auch insbesondere Kleinunternehmern Zugang zu benutzerfreundlichen Zahlungslösungen wie Kartenterminals und Online-Zahlungsarten jeglicher Art anbietet. Mittlerweile vertrauen nach Unternehmensangaben ca. 4 Millionen Händler auf die Lösung des FinTechs. SumUp wurde im Jahr 2012 von Jan Deepen, Marc-Alexander Christ, Petter Made und Stefan Jeschonnek in Berlin gegründet. Mehr als 3.500 Mitarbeitende unterstützen die Kundinnen und Kunden in 35 Ländern. Das Startup hat sich dazu verpflichtet, 1% seiner Einnahmen in den Bereichen Unternehmertum, Bildung und Umwelt zu spenden. SumUp hat in einer Finanzierungsrunde eine Investition in Höhe von 590 Millionen Euro erhalten. Die Investitionssumme verteilt sich je zur Hälfte auf Eigen- und Fremdkapital. Damit wird die Unternehmensbewertung des Berliner Unternehmens auf 8 Milliarden Euro angehoben, womit es kurz nach Celonis, N26 und Personio zu einem der wertvollsten deutschen Unicorns aufsteigt. Zu den Investoren gehört der US-amerikanische VC Bain Capital Tech Opportunities, der u.a. Athena Health, Mixpanel, When I Work, Axtria, BioCatch, HAST Pathways, Hudl, Bionexo und Buildertrend im Portfolio hat. Ein weiterer Investor ist die US-amerikanische Investmentgesellschaft Blackrock, welche mit einem verwalteten Vermögen von über 10 Billionen US-Dollar der größte Vermögensverwalter der Welt ist. Sie ist u.a. mit Anteilen zwischen 1% und 9% an allen 40 DAX-Unternehmen, wie Adidas, Volkswagen, Henkel, SAP, Deutsche Post oder BASF beteiligt. Weitere Kapitalgeber sind u.a. das New Yorker Private-Equity-Haus Centerbridge, der texanische Hedgefonds Crestline und Btov Partners aus Berlin. Mit dem frischen Kapital möchte SumUp seine Produktpalette weiter ausbauen, um Unternehmen jeder Form und Größe auf der ganzen Welt gleiche Wettbewerbsbedingungen zu bieten.

The same way that a company like Stripe provides payment processing infrastructure for eCommerce, Zus Health is building the infrastructure for digital health.CEO Jonathan Bush and his team are doing the dirty work to make electronic health records more accessible and accelerate innovation in the patient relationship management space.Prior to Zus, Jonathan spent 22 years as CEO of Athena Health, the leading provider of cloud-based services for electronic health records. He also served as a US Army Medic during Desert Storm and EMT for the City of New Orleans.On this episode of HLTH Matters, Jonathan joins hosts Dr. Gautam Gulati and Dr. Jordan Shlain  to explain how building infrastructure will give the current wave of digital health companies staying power and encourage innovation in the space. Jonathan describes how his team is moving old medical records into ZODS (the Zus operational data store) and when the protocol will be open for building. Listen in for Jonathan's insight on the explosion of venture capital in health tech and find out how you can be a part of the Zus Health team.Topics CoveredHow the goal of Zus Health differs from Jonathan's previous venture with AthenaWhy the claims-based architecture of the healthcare system is resistant to the faster-better-cheaper model of innovationHow Zus is to healthcare what Plaid is to bankingHow venture capital in the health tech space has increased exponentially in the last 7 yearsJonathan's hope that building the infrastructure will give the current wave of digital health companies more staying power (and encourage people to build more)The constraints Jonathan's team faces in building Zus and when the protocol will be open for buildingWhy the term emergency medical records or EMR is no longer relevantGiving healthcare data the agency to find you vs. waiting for you to access itThe mapping Jonathan's team at Zus is doing to move old medical records into ZODS (Zus operational data store)The many open positions on the Zus Health teamHow Jonathan defines health as the full exposure to personal joy Connect with Jonathan BushZus Health Connect with Dr. Gautam Gulati & Dr. Jordan ShlainHLTHDr. Gulati on TwitterDr. Gulati on LinkedInDr. Shlain on TwitterDr. Shlain on LinkedIn ResourcesAthena HealthNoomCommonWell Health AllianceCarequality21st Century Cures ActInnovaccer Introductory Quote[5:07] “Is this the equivalent in the FinTech world of what Plaid is to banks, Zus is to...” “You got it. Stipe or Twilio. You don't want to go and build, you know, 600 connections to 600 hospitals and then do all the normalization. One guy go do that miserable work and then serve up 15 different APIs for manifesting it in whatever software you're building.”

In this episode, Laura talks with Dani Nordin, a Product Design Architect at Athena Health, about what happens when you decide you need to structure your own role. They want you to know that deciding you don't want to be a manager isn't a personal failing!   Drink pairing: Athletic Brewing Company Run Wild IPA (Non-alcoholic)

Todd Park is the Co-Founder and Executive Chairman of Devoted Health. A leader in the Medicare Advantage space, Devoted was started five years ago and today has a valuation of over $12 billion, and boasts an extraordinary member Net Promoter Score of 79 (higher than Apple, Netflix, and Amazon). Prior to co-founding Devoted, Todd served as U.S. Chief Technology Officer and, in that position, as an Assistant to President Obama. He has had a hand in building some of the most innovative healthcare technology companies today, previously co-founding Athenahealth, a developer of cloud-based healthcare products and electronic health record systems, and Castlight Health, a web-based healthcare shopping service for consumers. In the candid discussion that we're sharing with you today, Todd reveals the most important quality he looks for when building a team, how he maintains a strong company culture through expansive growth, and why he's committed to Devoted Health for decades to come.  My conversation with Todd was part of an in-person event on “Transformation and Innovation within Health Care” hosted on March 24th by the Nashville Health Care Council.  Established in 1995, the Council is a premier membership association and has provided a foundation for collaboration in healthcare for nearly 30 years. I want to thank the Nashville Health Care Council for letting us share this event with our listeners.  And special thanks to our event sponsors Blue Cross Blue Shield of Tennessee, Bass Berry & Sims, Cressey & Company, and LifePoint Health, for making this discussion possible.

Athenahealth was just another healthcare provider facing the biggest problem US doctors face: not treating patients, but getting insurance companies to pay their bills. But then the company figured out how to fix the problem, by recognizing an overlooked expert toiling in the hospital basement. If you'd like to keep up with the most recent news from this and other Pushkin podcasts be sure be sure to sign up for our email list at Pushkin.fm. Learn more about your ad-choices at https://www.iheartpodcastnetwork.com

I interviewed Jonathan Bush, former CEO of Athenahealth and current CEO of Zus Health, about how to get a universal patient record. Episode Resources Connect with Arundhati Parmar aparmar@medcitynews.com https://twitter.com/aparmarbb?lang=en https://medcitynews.com/ Connect with Jonathan Bush https://zushealth.com/ https://www.athenahealth.com/ https://www.linkedin.com/in/jonathanbushjr https://twitter.com/Jonathan_Bush 

This is an extra special episode of The VentureFizz Podcast as it is a milestone episode - welcome to Episode 250! This means we have over 10 days worth of entrepreneurial and investor interviews! For Episode 250, I couldn't think of a better guest than Jonathan Bush, Founder & CEO of Zus Health. Yes, his last name is Bush, as in the same Bush family where his uncle and cousin were both president of the United States. Jonathan has been following his own journey as a very successful healthcare entrepreneur. He co-founded and led athenahealth to a public offering with this early cloud based healthcare software provider. His latest company, Zus Health, is an even larger swing, as the company is looking to build out the platform to disrupt the healthcare industry the same way Stripe disrupted payments by building the industry's first shared development platform backed by a shared data record. The company is venture backed with financing led by Andreessen Horowitz (a16z). F-Prime Capital, Maverick Ventures, Rock Health, Martin Ventures and Oxeon Investments also participated in the round. In this episode of our podcast, we cover: * Trends across the healthcare and tech industry. * His background growing up and how his time spent as an EMT and a combat medic gave him the inside look at the inefficiencies across the healthcare industry. * The full lifecycle story of athenahealth in terms of the original business model and how the company evolved to being the leading provider of cloud based services for electronic medical records, revenue cycle management, medical billing, and more. * All the details on Zus Health and how they are disrupting the healthcare industry, plus the details on their growth plans ahead. * An overview of Firefly Health where Jonathan is the company's Executive Chairman. * Advice for first time founders on building startups in the healthcare industry. * And so much more. If you like the show, please remember to subscribe and review us on iTunes, Soundcloud, Spotify, Stitcher, or Google Play.

It's always exciting to discover software that can improve the quality of human lives, and in this case – save them.  Our guest, Shanel Fields, is a prime example of why it is important to support underrepresented founders, as she's set out to build a startup that reduces the number of dead on arrival cases.  This is a scenario that occurs all too often in underserved communities.   Founder Bio: Shanel Fields is the Founder and CEO of MD Ally -  a  911 telehealth company that enables virtual patient care for public safety systems. As the child of a volunteer EMT, Shanel's always had a deep appreciation for first responders and brings a unique perspective to public safety technology. She started the company while at Wharton Business School after learning that low-income communities experienced higher rates of “dead on arrivals,” because of their longer ambulance wait times. She decided to do something about it by launching a company that integrates telehealth into 911 and improves healthcare outcomes.   After successfully raising over $1M in seed funding this year, Shanel is one of the too few venture-backed, black, female CEOs with a seat at the table of what has traditionally been a male-dominated space. She continues to break barriers as a thought-leader that's been featured on the front page of The New York Times Business section, interviewed on Good Morning America and, most recently, appointed to Techstars Board of Directors.   Timestamps: 2:40 Shanel's background: New York, Atlanta, Philly 5:50 Early career at AT&T, Athena Health, and Wharton MBA 8:51 MD Ally Origins: A 911 telehealth company 11:33  How Shanel's background in sales impacts her perspective on entrepreneurship 17:11 Enterprise Sales at a startup vs. large company 20:13  Shanel's keys to generating customer conversations at an early phase 24:59  Prioritizing customers in the midst of an endless “to do” list 30:12  MD Ally and how it contributes life saving tech for low income and indigent communities? 33:11 Building tech products in the 911 market 39:56  MD Ally's funding journey + learning lessons

Hi all, we are excited to share the thirteenth episode of The Product Management Leaders Podcast with you!Our aim with this podcast is to connect you with some of the top PM leaders and share their real-world strategies and tactics for building world-class products.In today's episode, Grant Duncan speaks with Nora Iluri, VP of Product Management for a large product line at Athena Health, a 6,000 person healthcare software company. She manages a huge team of PMs there, was previously the SVP of Product at Pieces Technologies, was a PM at Google, founded a company, led teams at McKinsey, has been an advisor to startups, and has multiple degrees from MIT and Cambridge. This is an action packed episode so let's get into it.Leave us your thoughts about the episode and subscribe to be notified of the upcoming ones!This podcast is sponsored by Voximplant, the leading serverless communications platform and no-code drag and drop contact center solution.Voximplant enables product leaders and developers to integrate communications into their products such as embedding voice, video, SMS, in-app chat, and natural language processing and it enables customer service teams to run their whole operation from one place. Join over 30,000 businesses trusting Voximplant such as Burger King, 8x8, and Hyundai.https://voximplant.com/If you have any questions, tweet Grant at twitter.com/grantmduncan

In the first of a series of interviews with entrepreneurs, John speaks to Jonathan Bush. He is the CEO of Zus Health, a health-tech startup that aims to become the “Build-A-Bear” of digital health platforms for health care providers; the former CEO of Athenahealth; and John Ellis' first cousin. Bush grew Athenahealth from a small startup in his basement into a public company with a $6 billion market capitalization and 5,000 employees. He and John talk about that journey, and how he came back to health-tech after he departed Athenahealth. See acast.com/privacy for privacy and opt-out information.

Ep #022 - Show Up For Those You Care About. Send thoughtful, timely messages and micro-gifts.   On this episode, we are joined by the Founders of KOYA, Caryn and Jon Werner, as well as renowned Venture Capitalist, Tim Draper.   The KOYA app uses geolocation to let you surprise friends and loved ones with location-specific messages and gifts. It's FREE to download and use. Easily schedule personal messages with a memory (video or image), URL (Spotify, YouTube, etc), and an optional gift ($$ for coffee, beer, tacos, etc). Support the KOYA team by downloading the app and sending a KOYA! You can learn more by visiting getkoya.com.   Tim Draper is a prominent Silicon Valley venture capitalist and founder of Draper Associates, DFJ, and the Draper Venture Network, a global network of venture capital funds. The firms' investments include Baidu, Focus Media, YeePay, KongZhong, Skype, Hotmail, Tesla, SolarCity, Coinbase, Ledger, Robinhood, Athenahealth, Box, TwitchTV, SpaceX, Cruise Automation, Carta, Planet, PTC, and many others. Tim is a leading spokesperson for Bitcoin, Blockchain, ICOs, and cryptocurrencies. Send your pitch deck to tim@draper.vc.    Draper Startup House is a global network of physical locations for entrepreneurs to work, visit, live and connect with an added layer of entrepreneurial education and access to venture capital. Find us at draperstartuphouse.com.   If you are an entrepreneur or VC who would like to be on our show, email us at austin@draperstartuphouse.com    Follow us at @dshaustin on Instagram, @draperstartuphouse on LinkedIn, and let us know which companies from the show you would invest in!   

“The lesson I've learned the hard way is that the only way you build a great business is by marrying a great product with a great distribution channel. That's essentially what we did at BladeLogic and that's what we're trying to do at MongoDB and when I look at all the great software companies, I can't think of one who doesn't have those two elements.”  - Dev Ittycheria Hunters and Unicorns shares the playbooks from leaders, founders, executives and investors from high growth technology companies. In this special edition series The 33 CXOs we investigate the greatest success story in the history of software sales. Discover how thirty-three sales execs from one organisation, BladeLogic, became CXOs in the world's 100 fastest growing technology companies. We uncover the stories and playbooks of the most prolific sales leaders in the industry. The final episode of this series features Dev Ittycheria, CEO Of MongoDB. Dev has over two decades of experience as an entrepreneur, investor, and leader, specialising in high-growth software companies. Dev joined MongoDB in 2014 and has led the company through some of its highest growth years. Before MongoDB, Dev founded and IPOed two companies—Breakaway Solutions, which went public in 1999 and was acquired by Verizon in 2001, and BladeLogic, which had one of the most successful IPOs of 2007 and was later acquired by BMC Software for $900 million. He has also invested in and served on the boards of many successful software companies including AppDynamics, Athenahealth, and Datadog. “I've seen many execs fail or stop scaling because they feel like they've mastered the system and all of a sudden, they hit a wall. The best people always have some degree of doubt and are constantly trying to understand and adapt to what's happening. You can't cut and paste from a past experience. Every company has its own unique issues and needs different things as it grows and as a leader, you need to be able to adapt.” Dev's philosophy is simple – always be a student of the game. In reference to his earlier career, Dev discusses experiencing imposter syndrome, feeling “caught in a trap of trying to portray that you're on top of everything” and his inspiring realisation that vulnerability can actually be strength, not a weakness. “You don't need to have the answers to everything, you just need to be able to ask good questions and surround yourself with good people.” Dev accredits his astounding success to having a learning mindset and to the incredible teams and mentors who have helped shape his management philosophy over the years, especially Steve Walski and John McMahon. He is a true believer in the importance of building trust across an organization and creating a strong culture of communication by providing a safe space for teams to discuss, experiment, and give candid feedback. As a leader, he understands that people mirror how he behaves and is therefore very intentional about the values he sets and creating a meritocratic environment in order to attract and retain great people. “I consider myself almost like the conductor of an orchestra. I don't really make the music, I don't even necessarily write the music, but I make sure that all the different people in the orchestra work well together and that together, we make beautiful music.” In this vodcast you will discover: Dev's reflection on the success and impact of BladeLogic How Dev manages the huge pressure and decision processes attached to the role of CEO How to recruit the right people and lead by influence, not fear Dev's operating rhythm – how he views his role and is able to focus on the right areas MongoDB's powerful position in the evolving digital world Dev Ittycheria is an inspiration for all concerned in today's transformational environment of business technology. As the visionary founder behind BladeLogic, he has immense pride for the achievements of his teams and mentors both past and present and continues to redefine great leadership at MongoDB by aiming to create a “company for the ages” by putting a foundation in place so that the company can continue to soar even in his absence. We discuss Dev's path into tech, leadership and investing, and gain a unique insight into the behind-the-scenes journey of a company from start-up to unicorn status. This one-off discussion has been a true honour for us and is essential listening for anyone with an interest in sales strategy, as well as a passion for the technology space.

How do you find your way out of a seemingly never-ending conflict?  We have to remember that what got us stuck in something we have a difficult time getting out of is brought about by complex factors. Hence, not just one but a series of actions are needed, and a pattern-breaking path should be in place.  Jennifer Goldman-Wetzler, PhD. is a leading expert on conflict and organizational psychology, is founder and CEO of Alignment Strategies Group, and author of OPTIMAL OUTCOMES: Free Yourself from Conflict at Work, at Home, and in Life (HarperBusiness, 2020), selected as a Financial Times Book of the Month. For two decades, she has advised senior leaders at global corporations in a wide range of industries, as well as, at large non-profit and governmental institutions.  In the corporate arena, Jennifer helps CEOs and their teams achieve optimal organizational health and growth, specializing in innovative technology, healthcare, and financial and professional services companies. She has served clients including CSC, IBM, Intel, Athena Health, Novartis, Oscar Health Insurance, Oxeon, Roche, Barclays, GE Capital, Moody's, Cornerstone Research, LexisNexis, Navigant, and KPMG.  In the public sector, she enables leaders and their teams to optimize organizational impact at institutions including Jazz at Lincoln Center, the New York City Economic Development Corporation, The New School, Oxfam America, and the United Nations.  In this episode, Jennifer shares how female business leaders tend to resolve conflict no end,  but with no result, instead of freeing themselves from it. She suggests pattern-breaking paths that will have you do this not easy but simple actions -- stop, pause, and notice how you get stuck and do something surprisingly different to freedom from the conflict loop.  What you will learn from this episode:  Learn about the mistakes leaders make so you will know how to free yourself from the conflict loop   Learn how to free yourself from conflict as opposed to trying to resolve conflict  Find out the pattern-breaking path that will help free you from conflict     “What got us stuck is the result of a complex set of factors. And so it's probably not just one action that's going to help free us from conflict, it's going to be a series of actions over time.”    - Jennifer Goldman-Wetzler      Valuable Free Resource:  Get your 10 Free PDF resources to do something simple and different. Click here: optimaloutcomesbook.com/resources    Topics Covered:  03:23 - The biggest challenge is how female business leaders free themselves from conflict, particularly difficult, challenging conflict, the kind of conflict that doesn't go away, no matter how many times you or other people have tried to resolve it.   04:48 - How frustration got to be one of the symptoms in dealing with business leaders challenges  05:08 - The biggest mistake people make:  Trying to resolve conflict, rather than freeing themselves from it, and trying to resolve it even when they've tried, and nothing they do seems to be making a difference  06:56 - One free and actionable tip that can address female leaders challenges now: Stop, pause, and notice how you're stuck and then challenge yourself to simply do something different, surprisingly different than you've done before.  08:31 - 10 Free PDF resources to do something simple and different. Click here: optimaloutcomesbook.com/resources  09:53 - Q: What is this pattern-breaking action when you talk about doing something different? A: It's this idea of, when we get stuck in these recurring conflicts, where it feels like no matter what we do, we can't seem to find our way out, or we can't seem to resolve it. The best thing we can do is to do something different.     Key Takeaways:  “The biggest mistakes that people make are trying to resolve conflict, rather than freeing themselves from it.” - Jennifer Goldman-Wetzler  “There are all different kinds of opportunities that could arise once you stop, pause, notice how you're stuck and then challenge yourself to simply do something different, surprisingly different than you've done before.” - Jennifer Goldman-Wetzler  “When you're involved in a situation that has been determined by complex factors, you want to start simple. You don't want to add more complexity on top of it and make it even more complex. You want to do something simple so that you can track your impact over time. It makes it much easier to do that.” - Jennifer Goldman-Wetzler  “Keep your actions surprisingly different from what you've done in the past. Sometimes, when you're going around and around on what I call this conflict loop when you surprise someone by doing something surprisingly different than you've done before, it can jolt them out of the conflict loop, too, in a good way.” - Jennifer Goldman-Wetzler  “Each action on that pattern-breaking path leads to the one that comes after it. So each action builds on the one that comes before it. So that there's a series of surprisingly different simple actions over time that leads you out of this conflict loop to freedom to this optimal outcome that you imagine for yourself.” - Jennifer Goldman-Wetzler    Ways to Connect with Jennifer Goldman-Wetzler  Website: https://jengoldmanwetzler.com/ Facebook: https://www.facebook.com/jennifer.s.goldman.3 Twitter: https://twitter.com/jgoldmanwetzler LinkedIn: https://www.linkedin.com/in/jen-goldman-wetzler/    Ways to Connect with Sarah E. Brown:  Website: https://www.sarahebrown.com/  Twitter: https://twitter.com/knowguides  LinkedIn: https://www.linkedin.com/in/sarahebrownphd/   

The importance of Humana's consumer focus, care in the home, technology, and other strategic imperatives related to value-based care have been amplified by the novel coronavirus (COVID-19) pandemic. As COVID-19 presses onward, this week Race to Value presents an industry perspective from Mike Funk, Vice President for the Office of Health Affairs and Advocacy.  Mike Funk believes that the transition to value-based care is inevitable. In his role with Humana, he leads the organization's commitment to ensure that Humana providers are well equipped for the transition to value, especially during these unprecedented times. From stabilizing physician practices, increasing access to care, creating a high-touch primary care model, improving interoperability, and more, Humana has been a leader in the race to value. In this episode Mike reveals Humana's efforts in value, including outlining impressive partnerships with the DaVinci project, OATS, Epic, Oak Street Health, Iora Health, Kindred Health, and the University of Houston, to name a few. Mike Funk is responsible for thought leadership at Humana in transforming the industry to value-based care, as well as serving as the voice of the provider, infusing clinical thinking and leadership across the enterprise. His prior experience includes; executive positions in hospital administration, physician practice management, managed care, insurance products, and health and wellness services. Mike most recently spent the last several years in the Provider Development Center of Excellence, where he focused on developing value-based programs, and assisting physicians with the tools, capabilities, and best practices for transitioning from fee for service to value. Mike is a fellow of the American College of Healthcare Executives and a Certified Medical Practice Executive. References for more information: https://www.humana.com/provider/news/value-based-care http://valuebasedcare.humana.com/ Bookmarks: 5:45 “Unprecedented times call for unprecedented actions” 6:24 Primary focus of Humana during the pandemic has been to improve access to healthcare services 6:45 Pandemic was the catalyst for jumpstarting and mainstreaming telehealth 8:01 5-10 years of technology adoption progress happening in 2-3 months 8:30 The “genie is out of the bottle” when it comes to telehealth 9:10 Limitations with technology and telehealth access in rural areas 9:30 Older Adults Technology Services (OATS) investment by Humana Foundation to launch national digital engagement consortium for older adults 10:11 Recognition by CMS of increased need for telehealth 10:20 Mike shares a story of a practice leveraging telehealth visits in an innovative way 12:40 Lack of interoperability held back the healthcare system in navigating the pandemic crisis 13:20 Need for interoperability COVID-19 test results 13:50 Humana's participation in the HL7 Da Vinci Project to support increased data sharing by leveraging the FHIR Standard 14:20 Humana's work with EMR companies to advance interoperability (Epic, eCW, AthenaHealth) 17:00 Humana's goal to ensure stabilization of physician practices 18:00 Risk-based payment models providing stability in cash flow 21:00 Humana has evolved its value-based product portfolio to include specialty bundles (e.g. joint replacement, spine, maternity care) 21:10 Humana's omni-channel approach to create a value-based care ecosystem that is “personalized, proactive, and predictive” 21:40 Increased demand in home care services and Humana's recent investments in Kindred and Heal 22:00 Humana's partnership with high-touch primary care practices (e.g. Iora, Oak Street) and their own practice (Partners in Primary Care) 22:20 Moving from a health insurance company to a health company with elements of insurance 23:45 Humana's Bold Goal initiative and other strategies to address social determinants of health and support whole-person care