Podcasts about Expedia

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Latest podcast episodes about Expedia

Alex & Annie: The Real Women of Vacation Rentals
The Great AI Debate: Direct Bookings, Websites, and the Future of Search with Richard Vaughton and Mark Simpson

Alex & Annie: The Real Women of Vacation Rentals

Play Episode Listen Later Jun 17, 2026 56:39 Transcription Available


Send us a message!AI is changing the way travelers search, compare, and book vacation rentals. But what does that mean for direct bookings, local brands, and the websites operators have spent years building?In this episode, Alex and Annie are joined by Richard Vaughton of Yes Consulting and Mark Simpson of Boostly for The Great AI Debate. After taking this conversation to the stage at the Host Planet Roadshow in London, Richard and Mark continue the discussion around what AI could mean for vacation rental marketing, website strategy, and guest acquisition.Richard argues that AI will reshape websites, search, and distribution in ways the industry has not fully prepared for yet. Mark makes the case that strong website infrastructure, brand strategy, PMS connectivity, and niche positioning still matter, especially for operators who want to grow direct bookings.Together, they explore whether AI search will create new opportunities for independent vacation rental companies or make it even harder to compete with OTAs.Episode Chapters:05:29 - How AI is changing the future of vacation rental websites07:10 - The debate between WordPress websites and AI-built websites10:00 - Why website design alone is not enough to drive direct bookings28:25 - How Airbnb, Vrbo, Booking.com, and Expedia continue to shape guest behavior36:29 - Why broad search terms are becoming harder for local operators to compete for18:00 - How AI search could make niche positioning more important21:53 - The growing role of TikTok, creators, and social media in travel discovery46:03 - Why brand trust still matters in an AI-driven search environment48:22 - How PMS data, integrations, and distribution may evolve53:22 - What vacation rental operators should be thinking about now as search changesAs guest behavior shifts, vacation rental operators are being pushed to think more carefully about how people find them, what makes their brand memorable, and how they can stay visible beyond the major booking platforms. Connect with Richard:LinkedIn: https://www.linkedin.com/in/richardvaughton/ Website: https://yes.consulting/ Connect with Mark:LinkedIn: https://www.linkedin.com/in/mrmarksimpson/ Website: https://boostly.co.uk/ ✨ Exclusive Offers to Alex & Annie Listeners: Thinking about the next chapter for your vacation rental business? Connect with Monarch Collective to explore what growth could look like with the right platform behind you.

Wandering Works for Us
Day Trips Beyond Lisbon Part 2: Palácio do Buçaco, Grutas da Mira de Aire, Quinta do Cerejeiras, & Buddha Eden Gardens

Wandering Works for Us

Play Episode Listen Later Jun 13, 2026 37:49


Wandering Works for Us PodcastDate: 13 June 2026Day Trips beyond Lisbon, Part 2: Palácio do Bucaco, Grutas da Mira de Aire, Quinta do Cerejeiras, and Buddha Eden GardensSummary of EpisodeWe're back with another round of day trips from Lisbon — and this batch might be our favourites yet. In this episode, Shelley and Beth head into some of Portugal's most surprising corners: a fairy-tale palace lost in an ancient forest, the largest caves in the country (that almost nobody outside Portugal knows exist), and a vast sculpture garden full of Buddhas and terracotta warriors tucked between vineyards. Yes, really.If you loved our first Lisbon day trips episode, this one goes even deeper off the well-worn path.In This EpisodePalácio do Buçaco (~2.5 hours from Lisbon) A neo-Manueline palace inside a UNESCO-protected forest — the kind of place that genuinely feels like it shouldn't exist. We talk about the centuries-old forest (planted by monks, over 700 tree species), the extraordinary palace interior, and the shadow of King Carlos I, who was assassinated just a year after it was completed. We also get into the Battle of Buçaco from the Peninsular War and why the old convent on the grounds is worth seeking out. Our honest take: this one is better as an overnight or paired with Coimbra, just 30 minutes away.Grutas de Mira de Aire (~1.5 hours from Lisbon) The largest open caves in Portugal, discovered by accident in 1947 when a local farmer noticed steam rising from the ground on a cold morning. Formed during the Middle Jurassic era (yes, dinosaur times), the caves stretch 11 km but 600 metres are open to visitors. We walk you through what the guided tour is actually like, the app you can use if your tour is in Portuguese, and that final room with the fountain show — a little kitsch, absolutely wonderful. A car is needed if you are doing it yourselves, but you can get a tour through Get Your Guide from Lisbon, and it pairs beautifully with Fátima for a full central Portugal day.Buddha Eden & Quinta das Cerejeiras (~1 hour from Lisbon, near Bombarral) This one needs to be seen to be believed. Thirty-five hectares of Buddhist statues, Easter Island heads, and terracotta warriors set among vineyards in the Óbidos wine region — created by collector Joe Berardo as a response to the Taliban's destruction of the Bamiyan Buddhas. We share what the experience is actually like, why you need comfortable shoes and more time than you think, and Beth tells the story of the train. We also cover Quinta das Cerejeiras nearby — the historic home of Abel Pereira da Fonseca — and how to actually get inside (hint: you need to call ahead).Key Topics[01:10] Palácio do Buçaco–Sorry about calling Luís I, Louis. I guess we went French for a minute. Make sure you check out our episode on Braga too![09:50] Grutas Mira de Aire underground cavesQuinta do Cerejeiras and wine tasting[27:15] Buddha Eden Gardens Mãe d'Água Restaurant  Important Links **Wandering Works for Us contains affiliate links and is part of Viator, Get Your Guide, Booking.com, TripAdvisor, Expedia, Awin, and Amazon Services Associates Program LLC. If you make a purchase using one of the links, I may make a small commission at no extra cost to you.To follow all of our antics and adventures, please visit our social media pages and our website at wwforus.com! You can send us a message at any of these places, and feel free to email us at wandering@wwforus.comInstagramFacebookTiktokYouTubeLooking for a tour guide in Portugal? I have a whole list!Blog posts for this episode: Grutas, Palácio do Bussaco, Quinta de Cerejeiras, and Buddha Eden Gardens.Want a guided day trip to Grutas de Mira de Aire? We've found a great option via GetYourGuide! Click here to see it.Head to wwforus.com for the full written guides with photos, practical details, and everything you need to plan these trips.Enjoyed this Episode?If the podcast is helping you plan your Portugal adventures, we'd love it if you'd subscribe, leave a review, or share it with a friend who's got Lisbon on their list. You can also find us on YouTube if you prefer to watch.And if you'd like to support what we do, you can buy us a gin and tonic over at Ko-fi.Until next time — keep wandering.RESOURCES & LINKSLooking to plan your next trip to Portugal? We can help! Check out our guides and Itineraries at wwforus.com

Business Leader
Vinted nearly went bust, now it's worth €8 billion

Business Leader

Play Episode Listen Later Jun 9, 2026 37:58


Vinted wasn't an overnight success. The game-changing decision that saved it from failure? Making selling completely free. Adam Jay, CEO of Vinted's Marketplace arm, talks to Sir Richard Harpin about how he helped perfect the Vinted playbook and rolled it out into 26 markets worldwide – France was the first success story.Adam reveals the mistakes made along the way, the pivots that mattered, and the leadership lessons every founder and CEO needs to hear. Drawing on his experience at Boston Consulting Group and Expedia, he breaks down how Vinted transformed from a struggling startup into a profitable, fast-scaling platform now valued at €8 billion. Themes include:Why removing seller fees was the turning point for Vinted's growthHow to scale a marketplace business across multiple international marketsWhat CEOs can learn from failure, pivoting, and resilienceWhy joining an external board of directors can sharpen your leadershipVinted's mission to make second-hand items the first choice globally Business Leader is a membership community for ambitious CEOs and founders of mid-sized UK companies, designed to help them grow with purpose through strategic support, peer-to-peer learning, expert coaching, and high-impact events. Sign up for our Business Leader newsletter here. Hosted on Acast. See acast.com/privacy for more information.

VOV - Việt Nam và Thế giới
Tin thế giới - Giá thuê nhà ngắn hạn tại Mỹ tăng 15 lần trong thời gian diễn ra World Cup

VOV - Việt Nam và Thế giới

Play Episode Listen Later Jun 7, 2026 2:11


VOV1 - Chỉ còn ít ngày trước khi World Cup 2026 khởi tranh tại Mỹ, Canada và Mexico, giá thuê nhà ngắn hạn tại nhiều thành phố đăng cai đang tăng mạnh khi các chủ nhà tìm cách tận dụng làn sóng du khách quốc tế đổ về theo dõi giải đấu.Theo khảo sát trên các nền tảng cho thuê ngắn hạn như Airbnb, Booking.com và Expedia, phần lớn các căn hộ và nhà cho thuê gần các địa điểm thi đấu đều tăng giá đáng kể vào những ngày diễn ra các trận đấu thuộc World Cup 2026. Nhiều bất động sản ghi nhận mức giá tăng từ vài trăm đến hơn một nghìn phần trăm so với thông thường.Một căn nhà 6 phòng ngủ tại West New York, bang New Jersey, cách sân vận động MetLife khoảng 15 phút di chuyển, hiện được rao cho thuê với giá hơn 14.000 USD một đêm trước trận chung kết World Cup, tăng hơn 15 lần so với mức giá thông thường khoảng 865 USD. Một căn nhà khác cùng khu vực tăng giá từ 1.450 USD lên hơn 12.600 USD cho một đêm lưu trú vào cuối tuần diễn ra trận chung kết.Tại Bayonne, bang New Jersey, một căn nhà 4 phòng ngủ có khu spa và chăm sóc sức khỏe được niêm yết với giá hơn 11.000 USD mỗi đêm trong tuần diễn ra trận chung kết, cao gấp hơn 6 lần mức giá sau khi giải đấu kết thúc. Trong khi đó, một biệt thự cao cấp tại Morris Plains, cách sân MetLife khoảng 12 phút lái xe, hiện có giá hơn 9.500 USD mỗi đêm trong thời gian World Cup, so với mức giá thông thường khoảng 3.500 USD.Không chỉ khu vực New Jersey, giá thuê tại thành phố New York cũng tăng mạnh. Một căn penthouse sang trọng ở khu Midtown Manhattan có sức chứa 10 người được niêm yết với giá gần 25.000 USD một đêm trong những ngày đầu giải đấu, tăng hơn 50% so với thời điểm trước World Cup.Giới chuyên gia bất động sản cho rằng đây là hệ quả của nhu cầu tăng đột biến khi hàng triệu người hâm mộ bóng đá dự kiến đến Mỹ theo dõi giải đấu. Tuy nhiên, không ít ý kiến chỉ trích tình trạng tăng giá quá mức này. Một số chuyên gia bất động sản cho rằng việc nâng giá thuê lên gấp nhiều lần trong thời gian ngắn có thể tạo hình ảnh không tích cực đối với du khách quốc tế.Theo báo cáo của AirDNA công bố hồi tháng 4, nhu cầu thuê nhà ngắn hạn tại các thành phố đăng cai World Cup đã tăng trung bình 66% so với cùng kỳ năm trước. Expedia cũng cho biết nguồn cung nhà cho thuê tại các thành phố đăng cai đang tăng nhanh gấp đôi so với các khu vực không tổ chức giải đấu.World Cup 2026 sẽ diễn ra từ ngày 13/6 đến 19/7, với trận khai mạc và nhiều trận đấu quan trọng được tổ chức tại sân vận động MetLife ở khu vực New York - New Jersey. Giới phân tích dự báo giá thuê nhà, khách sạn và các dịch vụ lưu trú sẽ còn tiếp tục tăng khi giải đấu đến gần, phản ánh sức hút đặc biệt của sự kiện thể thao lớn nhất hành tinh đối với nền kinh tế địa phương./. Quang Trung/VOV MỹGiá lưu trú trong thời gian diễn ra World Cup 2026 tăng đột biến tại Mỹ.

The Sales Transformation Podcast
REVISITED: #58 - The Effectiveness of Sales Enablement in Today's World with Laura Valerio

The Sales Transformation Podcast

Play Episode Listen Later Jun 5, 2026 48:55


In this episode from the archives, Dr Phil Squire, CEO of Consalia, speaks with Laura Valerio, now Global Evangelist for GTM Performance, about the evolving role of sales enablement. As AI-driven buying, tighter budgets, and rising buyer expectations reshape sales, we revisit how many of the core enablement fundamentals still hold true today.ORIGINAL SHOW NOTES:In this episode, we are joined by Laura Valerio, Principal Consultant at Highspot and an influential figure within the Sales Enablement world. Laura is passionate about supporting customers in their go-to-market digital transformation, co-creating strategy and translating it into action to enhance productivity at scale and improve customer success through innovation.The Sales Enablement role has been one that has been adopted within many sales organisations to enhance sales productivity and ultimately sales performance.After an extensive experience in sales, Laura built out a Global Sales Enablement function for a fast-growing B2B company, meaning that she understands what truly drives sales productivity, motivation, and passion – as well as the tools that support them. She brings a wealth of knowledge and experience from companies such as Vodafone, Deliveroo and Expedia.Laura believes that helping sales teams to be the best is driven by how well you connect with the hearts of the people you're trying to help, and how effectively you communicate with them and coach them. Fuelled by a passion for working with sales on delivering results, Laura thinks creatively about strategy and effectively plans its execution. She is thrilled by agile, fast-paced environments where she can make things happen.Topics discussed were: -       [12:11] Understanding what true Sales Enablement really means-       [25:41] Two schools of thought to motivate your sales teams: fear vs support-       [32:42] Exploring what a ‘Strategic Enablement Framework' is and how important it is to the Sales Enablement roleConnect with Philip Squire on LinkedInConnect with Laura Valerio on LinkedIn Make sure you're following us on LinkedIn and Twitter to get updates on the latest episodes! Also, take our Mindset Survey and find out if you are selling to customers the way they want to be sold to today.

Virtual GM - A Hotel Management Podcast

In this episode, Cody is joined once again by longtime Virtual GM Malissa Baum to tackle one of the most important — and often misunderstood — topics in hospitality today: OTA dependence.OTAs like Expedia, Booking.com, and Airbnb absolutely provide value. They help hotels gain visibility, drive occupancy, and compete in crowded markets. But when properties become too dependent on third-party bookings, the hidden costs can quietly erode profitability, guest loyalty, and long-term brand value.

Invest Like the Best with Patrick O'Shaughnessy
Dara Khosrowshahi - Uber's Bet on AVs, AI, and Building a Super-App - [Invest Like the Best, EP.476]

Invest Like the Best with Patrick O'Shaughnessy

Play Episode Listen Later Jun 3, 2026 67:17


My guest today is Dara Khosrowshahi, the CEO of Uber. Before Uber, Dara ran Expedia for thirteen years. We start with why he took this job in 2017, and a big part of that story is Daniel Ek, who told him that life is not about happiness, it is about impact. We talk about what the chaos felt like on day one, and how his family leaving Iran when he was nine shaped the way he handles pressure today.  We spend most of our time on autonomous vehicles and Uber's role as the demand aggregator in a world of physical AI. Dara explains why Uber is a supply-led company, what it will take to win, and why he expects many winners in AVs rather than one.  We also discuss Uber's $10 billion in free cash flow, the push toward a single app for everything, and what he has learned from Allen & Co, Barry Diller and Reed Hastings. For the full show notes, transcript, and links to mentioned content, check out the episode page ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠here⁠⁠⁠⁠⁠.  ----- Become a Colossus member to get our quarterly print magazine and private audio experience, including exclusive profiles and early access to select episodes. Subscribe at ⁠colossus.com/subscribe⁠. ----- ⁠Ramp's⁠ mission is to help companies manage their spend in a way that reduces expenses and frees up time for teams to work on more valuable projects. Go to⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠ramp.com/invest⁠⁠ to sign up for free and get a $250 welcome bonus. ----- Trusted by thousands of businesses, ⁠Vanta⁠ continuously monitors your security posture and streamlines audits so you can win enterprise deals and build customer trust without the traditional overhead. Invest Like the Best listeners get a special offer of $1,000 off Vanta when you go to ⁠vanta.com/invest⁠.  ----- WorkOS⁠ is the infrastructure B2B and AI-native companies use to sell to enterprise. It covers everything enterprise security requires: SSO, SCIM, RBAC, Audit Logs, AI governance, and more. Trusted by 2,000+ fast-growing companies, including OpenAI, Anthropic, Cursor, and Vercel. ----- Rogo is the AI platform for finance. They're building agents for Wall Street that are trained to understand how bankers and investors actually do work: from diligence and modeling, to turning analysis into deliverables. To learn more, visit rogo.ai/invest. ----- ⁠Ridgeline⁠ has built a complete, real-time, modern operating system for investment managers. It handles trading, portfolio management, compliance, customer reporting, and much more through an all-in-one real-time cloud platform. Visit⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ridgelineapps.com⁠. ----- Editing and post-production work for this episode was provided by The Podcast Consultant (⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://thepodcastconsultant.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠). Timestamps: (00:00:00) Welcome to Invest Like The Best (00:02:29) Intro to Dara Khosrowshahi (00:03:37) How Daniel Ek Convinced Dara to Take the Uber Job (00:06:54) Bringing Order to Chaos (00:09:20) Managing Stress as a Leader (00:11:22) The Chip on His Shoulder (00:12:53) Parenting Lessons (00:17:01) Mandate for AI Adoption (00:21:21) Uber's Role in Physical AI (00:22:48) Winning the AV Demand Race (00:27:41) Partnering vs. Competing with Waymo (00:32:05) AV Success Unlocks New Markets (00:35:09) Why Drones Haven't Arrived Yet (00:36:27) Regional AV Rollout Differences (00:37:35) Uber Eats International Winning Formula (00:39:44) Key to Aggregating Supply Well (00:44:34) Adding Hotels to Uber Platform (00:50:46) Lessons in Marketing at Scale (00:52:59) Apps vs. AI Agents in Seven Years (00:54:08) What Dara Learned from Barry Diller (00:56:52) What Dara Learned from Allen & Co (01:00:09) Buybacks vs. Growth Investing (01:04:17) Lessons from Reed Hastings (01:05:49) The Kindest Thing

Suite Spot: A Hotel Marketing Podcast
205 – Respond & Resolve™ 10 Year Anniversary

Suite Spot: A Hotel Marketing Podcast

Play Episode Listen Later Jun 3, 2026 46:37


In this celebratory episode, The Suite Spot hosts two TMG veterans, Director of Product – Respond and Resolve™, Jackie Avery, and Chief Technology Officer, Jason Lee, on the podcast to commemorate the 10 year anniversary of the Respond and Resolve™ digital solution.  Jackie Avery discusses what the milestone means to her and her team, and how responding to reviews is the foundation for connecting to guests and why it’s critical for hoteliers to give authentic responses to their guests. Jason joins the podcast to share the history and evolution of the Respond and Resolve™ digital solution and how it has become the industry solution service it is today.  Ryan Embree: Welcome to Suite Spot, where hoteliers check in, and we check out what’s trending in hotel marketing. I’m your host, Ryan Embree. Hello everyone, and welcome to another episode of The Suite Spot, a celebration, my favorite type of episodes we have on the Suite Spot. Very excited to share a milestone and achievement, a celebration, like I said, a 10 year anniversary of our award-winning, industry leading Respond and Resolve™, review response solution. Here with the Product Director of Respond and Resolve™, Jackie Avery. Jackie, welcome back to the Suite Spot. Jackie Avery: Thank you. I’m so happy to be here. I’m so excited to talk about this too. Ryan Embree: Congratulations, what a feat. 10 years of responding to reviews. We are gonna have the opportunity to speak with Jason Lee, our Chief Technology Officer, and we’re gonna talk to him about really the history and evolution of this solution, and really guest feedback management in general, how that’s evolved over time. But with you, I thought we’d start with talking about present today and this solution respond and resolve, again, responding to guest, hotel, guest reviews. What makes this so special? What is the secret sauce? Why has it seen such an explosion of growth from our hotel partners, and what do people love about it? Jackie Avery: Yeah, so I’d say everyone on my team probably has a different answer to this, but for me, it really comes down to passion, time, and flexibility. So we’re really passionate about that connection making, you know, that moment with the guest truly matter. Taking the time to really connect in that way with them. And I’d say, I guess right, others might say, well, you know, these other people within the industry or at the hotel also have that passion and, and care about that connection. So, I think we all agree that that’s really important. But then you come to also adding in time. So someone might be able to dedicate an hour to responding to their guest reviews, or maybe even a few hours a week, and they feel really good about that. But like for us, right? This is day in, day out. This is what we do all day long. We really have the time to not only have the passion for that connection with the guest, but take the time to think about what they wrote and how they wrote it. And so, and there are gonna be people who have the passion and have the time, and I absolutely do not wanna diminish that. I’m so happy that they do. I’d say the third, and just as equally important aspect though, is flexibility. So this is an ever changing landscape, right? One moment. The M dash in writing makes you sound human. It’s casual. This is how you connect. The very next day, that’s an indicator of AI. If you’re using that, no one thinks you’re you. So in the past, right, you would start writing a response and you just wanna make sure you’re not sounding defensive, you’re not being dismissive of, whatever their concern is. And that’s still important, but that’s not where you start anymore. You start by convincing someone that you’re a person, you’re sitting at a computer taking away from all of these other aspects of your job, and you’re like, my first step is showing everyone that I’m me and I’m real. So, on top of all of that, right now, you’ve got that going on. Maybe, you know, you feel like you’ve got a handle on it. There is a very intense, again, ever changing landscape when you’re thinking about the political climate, the economic climate, and those impacts the guests and travel. We all know that. And so it’s really hard to meet a guest where they’re at. If you’re not keeping up to date with everything going on. You have to be aware of those shifts that are happening all the time to everyone. Ryan Embree: Yeah. It’s ever changing, especially over the course of a decade, which has obviously been the timeline of this solution here. And you’re absolutely right. I mean, that authenticity is so key to show the guest that you actually care about what you wrote. And you’re right, there’s a challenge now to almost convince that guest that I am real. I am listening to you and I’m connecting. And there’s a reason why in this age of technological advancement and AI, we were talking about it every single day. We’re at the peak of technological advancement. Every single day we move forward, there are still hotels that come to us and say, we want to maintain a human to human connection. We don’t want AI to be responding or generating responses that are going straight to our guests. Why do you feel like that is, and and what are the feedback you’re hearing for these hotel partners? Jackie Avery: Yeah, so when you zoom out, right? Guests are the entire reason that hotels exist. So when you’re considering reviews and checking reviews before you stay somewhere or leaving a review, after you’ve departed, these are really important aspects of the guest journey. They’re a part of your guest experience. So when you are a property who is fully invested in your guests having a great experience at your hotel, you want them to be surprised when they come in the best ways. You want them to leave with the best memories and spread that by word of mouth and online, you understand that you have to continue that real connection the same way you want to at the front desk in those points online. You have to connect with them human to human in that review response. Ryan Embree: You know, Jackie, one of the things that I think makes the solution so special, and something you’ve done a great job of is curating this team of professional writers where a lot of these writers here went to school for writing and communication. You know, these are degrees that are their specialty. They have a passion for this, right? And you talk to a general manager nowadays maybe they didn’t, maybe they don’t have a passion in writing, right? Like, that wasn’t why they got into hospitality to say, I wanna be a writer. But, you know, you created this team that also understands the nuances of the hotel world. It’s the only vertical that we work with in hospitality. And there’s so many of those little nuances that you have to teach and you have to incorporate in your messaging and in your review response writing to make sure that is articulated so clearly to your guests, or really it undermines your reputation as a whole. Talk to us a little bit about some of those nuances, maybe some examples and how you’ve been able to generate just this team of, again, just incredible writers. Jackie Avery: So, I’m fortunate because we’re doing this episode to celebrate 10 years. So we know what we’re looking for and we have experience in how to train specifically writing for hospitality and guest reviews. So fortunately, you have these degrees where people come in, they’re educated, they know how to write well, and then you have this training based on real world experience. And having seen the evolution of guest reviews. You used to get it where guests only left reviews when they’re angry. That’s not the case anymore. Guests go, they love the praise of feeling rewarded for leaving a good review. They wanna leave a good review. And having written so many, right? Each individual learns something and takes it back to the team. So it’s consistent workshops, it’s creative workshops, it’s adjusting to the new landscape, right? Being aware of what is seen as AI and what is AI. Being able to identify a review where a guest used AI to leave it, maybe. Or also being able to take a moment and pause and know the best way to reach another human when they’re being skeptical. So where as someone on property, right? They’re so focused maybe on, well, I wanna let this guest know that’s not how we do things, or that’s not really what happened here. And this professional writer on the team realizes the first line of this review was, and I bet a bot is gonna answer this. You have to cross that bridge first. You have to tackle that first. And if you don’t know how, it’s gonna be really hard to get your actual message across to this person that you really want to. So, we’re always building on what we know, because we realize what we know today can’t be what we rely on forever. Everything is gonna be different in three months. Everything will be different in one year. And when you’re set up to be able to make those adjustments, and you’re excited about that, when you love writing, when you love being able to write in a different way and connect with someone, and this is your passion, you know, you thrive in that landscape, it’s not a challenge that you don’t wanna take on. You look forward to it. Ryan Embree: Yeah, absolutely. And you’re absolutely right about the landscape. Completely changing. Sometimes, even though over the course of 10 years, I mean, booking has their pros and cons. They actually essentially solicit some of the negative feedback so that you can address that character count, right? With a TripAdvisor and maybe now going into reviews with no content at all, and responding to those PPI and personal information using people’s names in those responses. Is that something that a site allows or not? All of these are things that you wouldn’t really think through in responding to reviews, but it’s so critical and so important because, again, it’s an underlying foundation of your reputation management. And why do we respond to reviews to show we care? So if that care isn’t being shown, it really undermines your reputation. So, anything that lasts for 10 years obviously, means that it’s a success. I’m sure you’ve heard over the years some really, really rewarding pieces of feedback from our hotel partners. Can you share, we love a good story here on the Suite Spot in the podcast. Can you share any examples, maybe just one or two of some special moments or conversations with some of our Respond and Resolve™ clients? Jackie Avery: Yeah. Thinking back, because it feels really relevant this year, because it does seem to be happening more frequently, I think back to an email I got from a client, and they were going through it, their property started receiving hundreds of reviews within an hour to, because of something happening within the city, it was something going on. That was happening citywide and really had nothing to do with their hotel. And you can imagine in that moment, they’re fielding calls at the front desk from guests who haven’t arrived yet. They’re trying to ease concerns from guests in house, and their online listings are just being flooded from people who aren’t there and are just saying stuff. And really, it’s just because of the city they’re in and something that the property has nothing to do with. So in those moments, I’m so grateful that we can help. I got this email from this hotel, and they were just like, thank you. I had so much on my shoulders, and I know I have this support and this, and I put out these things, you know, to these other people at the property who help us. But in that moment, I knew, I knew you guys were there. Yeah. And I knew that you could give advice on what to do. You’ve seen it before. You helped guide my steps. And I’m so grateful for that, that our years of experience mean that in the moment a guest can be served face to face, and we can be assisting, you know, with things happening outside of this property’s control. Ryan Embree: And what a line to tiptoe too, if AI is involved, right? And that, and the messaging is not communicated the right way there, it could mean so much more than just a one star review. It could mean detrimental damage to your reputation, especially in those moments of crisis. Jackie Avery: Absolutely. And some sites let you edit what you post back and some don’t. So the stakes are high. And it’s happening fast. Ryan Embree: Absolutely. Very fast. And so, as we wrap up our conversation here, and again, congratulations. As Product Director, you look at this, what do you look at this 10 year milestone? What does it mean to you and what’s your vision for the future of this solution? Jackie Avery: Yeah, this milestone, I feel it, I feel it personally. Not just for me but my entire team. When you genuinely care about connecting with other people and helping and being support in this way, it’s really easy to feel the joy in what you’re doing. So this milestone, to me, is just something that I am reflecting on that I’m so grateful, I’m so grateful to be able to work with clients across the country and help people out there connect in a space where they’re expecting not to have that opportunity. More often than not, people are expecting not to hear back, or they don’t wanna get their hopes up that they will hear back, but they do. Yeah. And it feels great. And I love that. Ryan Embree: Yeah. The stakes can’t be any higher right now when it comes to that. And hotels are getting creative with trying to figure out ways to connect with guests in a world where, you know, you don’t have to visit the front desk anymore. You can, you don’t have to interact with hotel staff anymore. So hotels are trying to figure out ways that they can keep a constant line of communication. And this is always gonna be a place where guests are, are gonna be, do not make it a one-way conversation. They’re gonna continue to leave feedback. Are you genuinely listening? Are you authentically responding? And we’re so grateful to have you on this podcast to celebrate this milestone. Thank you, Jackie. And congratulations again to you and your team. Jackie Avery: Ah, thanks so much. It was great to be here. Ryan Embree: Next wee’re gonna be talking with Jason Lee, Chief Technology Officer at Travel Media Group, where we’ll talk a little bit about the history and evolution of this Respond and R™esolve solution, which just turned 10 years old. Ryan Embree: Hello everyone. Welcome to part two of our 10 year celebration of TMGs Respond and Resolve™ review response solution. I am here with one of the architects, CTO, Jason Lee, congratulations to you and your team 10 years. Jason, you know, we love a good origin story. Talk to us, bring us back 10 years ago when you started, maybe it was even before 10 years. But tell us a little bit about how Respond and Resolve™ came to be and kind of the evolution of the solution that now turns 10 years old. Jason Lee: I mean, I think we at that time, we had been kind of doing reputation for hotels for a little bit, mostly in post-day engagement. And then also monitoring reputation scores and reputation flow. And we were getting questions like, hey, can you handle review response? And so we sat down and we were like, we’re getting this more and more. And we had salespeople that were saying the same thing, like, hey, I just got the phone with this guy, and he said he would buy except if we had this product. And so we sat down and we started thinking about like, what is it gonna take to, to get this done? And we had, we happened to have a tech summit during that same time, and we all sat down. So at that time, it was all the tech leaders we had and our tech team as well. And we really just kind of mapped out, like, what would it take to, to do this? Yeah. And at the time I was like, listen, the only way this is gonna work, anybody will even buy this, is if they can ensure that whoever is providing them the response is gonna do it in their voice is gonna be able to do it in a way that they would do it. Speak to their guests in the way that they would wanna be spoken to. And so we sat down and we put together what was kind of the building blocks of what is today’s, Respond and Resolve™, Travel Media Group. But at the time was even more complicated. It had multiple touch points. So it had a single, it had a touchpoint of the review coming in. It had a touchpoint, after the response where we would audit the response before the response went to the hotel, the hotel would then approve the response. And then once the hotel approved this approved the response or edited the response, it would come back to us and we would touch it one more time before we would then publish that response. So we had this, like, we had a three touch internal, like four touch, if you include the hotelier system. And, you know, and of course, you know, anybody who’s done any kind of product work or anything would think like, that’s an insane amount of touches, that’s a crazy amount of scaling. And so then our secondary thing was like, how do we do this based on the number of reviews or whatever? And we weren’t even thinking that way. We’re like, because there’s an unknown number of reviews, how do we even do this? So we started the product out with, with that kind of cadence, with 20 reviews being kind of the core. So you get 20 reviews a month, and it was TripAdvisor only. Yeah. And you had this one critical response. So we would like, you know, if there was a, something that really, that happened that was really bad, we would write this like very specific kind of PR version of a response. And that was the original product. So we put it all together, we put our price point out, and, and I believe you were the first person to sell one to a hotel. So, so as we got that going, then it was, you know, then, then we went through the rest of kind of like the evolution of the product. But at that time, it was something I think one other company was doing, but we, you know, we didn’t really know what they were doing or how they were doing it. So we kind of took our own path in how we created it. Ryan Embree: And we were talking off camera about, you know, some of the challenges. And maybe I think it’s through some of the unexpected. ’cause you think about, all right, you know, if tomorrow, you know, someone was like, let’s, let’s create a company that responds to reviews, and then all of a sudden you start building that and you come across these challenges, these, these issues, these problems that you’re like, well, I didn’t think about that. I just kind of thought about the output and input. What were some of those kind of learning lessons along the way, and how did you kind of adapt to that, whether using efficiencies technology, because it’s a lot more difficult than just saying, Hey, we’re just gonna respond to your reviews. I think the biggest challenge and where we had our biggest evolution in the solution was in when we converted what we were doing. So at the time when we started it, we were using third party data. And we were pulling some stuff, but some stuff was being pulled through a third party vendor. And it wasn’t until we launched one view where we controlled the entirety of the dataset. And not just the entire, not just the entirety of the dataset, but the frequency of the dataset, which was insanely important. So this has to do with when it is received from the time that it was published live. And so that in itself sort of opened up this new lane, but in doing so, it also opened up our eyes to this really one like incredible flaw to our system, which was how we were pricing it. But that has to do with how we sort of viewed the, the universe of reviews for a single property. So when we started, we had that 20 Right. The next little jump was, well, maybe we’ll start charging by the room. And this was something we had heard other other vendors doing, and we’re like, oh, this is a good idea. We’ll start charging by the room. What we found immediately was that we were massively overcharging some hotels. And way undercharging other hotels. So a destination 80 room hotel could be doing three or four times the review volume that a 250 room corporate hotel was doing. Like, that’s straight up like extortion on one side and then just us just like.. Ryan Embree: And extended stay sometimes, you don’t have the frequency. Jason Lee: Completely, completely. So, so I think pricing, getting that pricing down. So once we then controlled the universe of reviews, we then, so at, at the time we launched OneView, we had a 360 view of a 365 to be exact, day view of a properties reputation. So we could sort of forecast their total quantity of reviews over a year and then, and then, and then sort of amortize that out to create pricing around review flow. So I believe we were one of the first to do review flow, and I think we might still be one of the only companies that prices that way, where we actually look at quantity of reviews and surveys that a property gets. And then we price knowing exactly what we’re going, what we’re up against, including the 35% ish increase over the summer months that that happens just based on review flow. You know, guest flow. So, so I think those were those big things, kind of those big hurdles, like, internally pricing it the right way, doing it in a way where we could, we could ensure that whatever we said we were going to do, we could 100% do. We had the staff to do it, we had the technology do it, and all the pieces in play. And then I think from there, it was then understanding the sort of undulation of the acquisition of review data. And that is a crazy space because, if you’re scraping the data directly from a site, then you’ve got that whole thing that that’s going on where sites are continually sort of trying to thwart that. You have the API side of that where you can get API but that requires you to get these relationships with these various sites. And so, so our, we were just like, just, just dogged determination To like secure better and better and better and better data sets. And we did that through, eventually through getting partnerships with the major review providers like Expedia, Booking.com and Google. And so inside of doing that, we were able to really secure a data set that then allowed us to respond in a timely manner and efficient manner, and in a way that, you know, could completely solve this issue for a hotel. Ryan Embree: I think some of the biggest learnings or we’ve had is through those challenges, but also through the close relationships that we’ve had with our hotel. Partners and those hotels that we say it all the time when it comes to reputation. I mean, feedback, you want feedback, right? Whether it be from your partners who who travel media group are working with, whether it be from your guests, and you’re a hotelier, you want that feedback. Because that means it’s striking some kind of cord, whether it’s good or bad. ’cause then you can make adjustments. So, the actually hearing what our hoteliers had to, to, to say about our, our reviews and our I’m sorry, what they had to say about our responses helped us. Collaborate or calibrate rather their voice and tone and everything that to kind of get us right in harmony with how they wanted responses. And I think for me at least, it was very surprising to see the spectrum at which people wanted, how they wanted their responses handled. Whether it’s, you know, we don’t want an apology ever to be heard on our responses or, you know, we, we always apologize whether it’s our fault or not. We’re always going to say the customer is always right. And there’s everything in between. We want our voice a little bit more laid back. We want it more of a professional tone. You know, you’ve gone through these patterns and trends of try to use keywords in every single one of your review responses. Aside from the challenges, what have you learned? Maybe talking to hotel partners or hearing them, seeing some of that feedback that comes in about our responses. ’cause I know, although you’re the CTO, you’re very close to that feedback and are in there and seeing what our hotel partners are saying every day about our responses. Jason Lee: That’s a great question. And I think it hits at the evolution of the benefits of this need. And I think that’s what’s so interesting about, about doing this for this length of time. So in the very beginning, I talked about that very complicated setup that we had where we were like approving the response before we sent it to the hotelier, and then we had the hotelier approve the response and edit the response, and then we publish the response. We kept a bunch of that together. So we kept the right approved by the hotelier edit and resolve or audit and resolve, process on our side. And so in doing that, even though it was overkill in the beginning, we had people saying, we don’t wanna approve it. We don’t wanna approve it because we’re, because we’re like, this takes too much time. And because I’m not around on the weekend or whatever. And, but what ended up happening is that as the sort of understanding of what review response was doing, so the review response kind of needs sometimes is hinges on what is the downward pressure to get this done? So is this coming from my management company? Is it coming from the brand? Is it coming from an OTA that says I’ll get better placement if I do this this way? So this becomes this becomes thing. Or like you said oh, I heard that I get better SEO get better placement if I use keywords in my responses. So this becomes this sort of meta benefit. And I think through the through line that we took from the very beginning and way before, I feel like a hoteliers wanted us to do it that way. And maybe today there’s still a few hoteliers that are just like, whatever, man, just get it done. You know, is that we really wanted to communicate with the guest who wrote the review. And we wanted to make sure that whatever we were writing in our response, that that communication was clear. It was clear in gratitude on five stars. It was clear in empathy and resolution in one star reviews. And it was, it was really trying to find that balance when there was no feedback. Even if the get, even if the hotel didn’t care maybe as much about the content of the response that they trusted us to make that response. But what we find is like now, 10 years later, that where, where we have had a complete shift in our property profile at Travel Media Group, where I think we started with a lot of economy properties and select service properties where we’ve, we’ve reached into these incredibly large resorts luxury properties. Some of the nicest properties in the United States are our clients. And I think it’s because we’ve stuck with that. So you talk to the hotelier that has a $200 or $300 a night guest, or even a $1,200 a night guest, in some cases, their feeling about the retention of that guest is very different than a select service, than a select service. But they’re, but they’re also their version of, like, that this activity promotes acquisition of guests. And so the stakes are high. In this space. And I think we’re reaching into like a whole new era where this information, the review and the response are affecting generative search. And we’re reaching a whole new era of economizing the search time with massive amounts of review data. In an individual research session for a guest is really changing the importance of this activity together. So I think, I know I kind of took a windy road on that, but I think the biggest thing is that the evolution of expectation from the guest, but also then from the hotel has changed. And we’ve stayed close to it this entire time. And like, like everything that we do at Travel Media Group, we are sort of singularly focused. So we’re so focused on this as this. We probably, when I talk to hotels sometimes, they’re like, man, you are really exaggerating the importance of this activity. And I’m like, no, it’s everything. This is like, this is about you securing the relationship with this guest. This is everything. But hopefully you want a partner like that has that sort of dogged determination to make sure that it’s done correctly. But I feel like, so to kind of wrap this up, I do feel like that that is what we’ve done, that’s been the through line is like focusing on the need and like you said, focusing on the voice make, altering account by account. So now you’re talking about a few thousand hotels. That we’re scaling, you know, we’re where we’re like in the off months, we’re doing somewhere, you know, around 20,000 – 25,000 reviews. And we’re able to then inside of that still create personalization, still create a voice of a hotel. Still be able to hit the right kind of policies, the right kind of renovation details, the right kind of care to each individual review, or each individual guest as we see that to make this thing work. Ryan Embree: I mean, every hotel we have found out is so drastically different from the way they want thing hand handled, but also, just their properties are different, right? Their locations, their markets, occupancy drivers, the type of traveler that they bring in that they want to attract. There’s so many different elements. That speak to that. And it’s with the, Jackie and her team do a fantastic job to the point to the precision, we want to be completely aligned with that hotel partner. And what you were talking about was some of the newer luxury properties that we’re now partnering with. I mean, the stakes are high in the sense of they’ve had decades long reputation. They have built that. And it is no longer a negotiable for them to make sure that that reputation is protected. And a solution like this, like respond and resolve, really can help solidify that and also just serve as such a foundation and a security blanket in case some of these, Jackie had a couple examples of these things right now that can go wrong at a property. We hate to see it, but it happens every single day in a trusted partner like Travel Media Group and Respond & Resolve™ team behind you can really help give you a little bit of peace of mind for a hotelier. And you’re absolutely right. Obsessed is a great word to put it and passionate about review response. I mean, this is something that we’ve done for 10 years, but I think it’s been a little bit longer that we’ve been in the reputation game. And you know, you can’t, in 2026, you know, we, I had a podcast episode, late last year where it was actually with the co-founders of ILHA and they were talking about how you cannot in 2026 cannot be a complete expert at every aspect of hospitality. You just can’t. It’s just, it’s one of those unique industries where you can’t know everything about everything. You will never be the expert of chemicals for your hotel pool. But it’s important to know those things, and it’s important and critical to have a valuable partner that knows those things. So you think about that as one element, chemicals in a pool, curtains, flooring, review response is a very important element to your digital and online reputation there. And we talked with Jackie about, you know, obviously AI and how that has certainly changed in the last 10 years. And it’s how it’s come in, talk to us, because I think a lot of times people might hear us and think that we are anti AI or anti-technology, and it’s actually the exact opposite. It’s an incredible piece of technology that we can use in elements of reputation, but not necessarily for the actual response. So how are you kind of using AI? And we do have an AI solution, not 10 years old yet. We’ll be doing that in in several years. But talk to us about how you’ve used technology and AI kind of hand in hand with Respond and R™esolve for the past 10 years. Jason Lee: Yeah. I mean, I would say in the last 18 months we have evolved our core platform probably more than we did maybe in four years. So we’ve done a lot recently. And a lot of it is that a, like a whole new world of data analytics has been opened up. By this, so something that I would needed maybe two or three data scientists to help me with. I can do, can do with, with an API through anthropic, or through Open AI. And working with members of my team and putting some data together, we’re able to find like really interesting insights. And so the first thing we launched last year was the guest experience snapshot. And that was an a completely AI driven report. And the sort of origin of that was to show the hotel the top things that was that a guest was experiencing great. And then the top things that they, that was going wrong, and some of that was to show them multiples of the things that we were responding to. So the things that, so using this data to kind of, to shine a little light on like, Hey, we can only say sorry for this so many times. You know, but also to show them the other side of it where it’s like, Hey, this is where you guys are winning. You guys are winning in these very, in these areas. And this feedback isn’t always a negative. There’s a bunch of great stuff in here. And I think, so we’ve then continued that by continuing to analyze trends to continue to analyze, review flow, to analyze the sentiment data. And it just continues and continues and continues, as we sort of unlock the use cases of these tools. But for us, I think like the big pieces of the tools that are really exciting coming forward are the ways that we can scale personalization, in a way that we couldn’t do without major data science. And, and so we’re able to scale personalization, so taking the personalization that a hotelier gives us about very specific things about their property, and not writing the response based on that, but sort of confirming the response against the voice. So I can take a response and confirm then the voice, you know, and it says, yeah, this, this matches what they’re, what they asked us to do. And so that can get very, that in our world, that’s probably one of the more complicated pieces of it, especially where you have a very lengthy voice note, you have a massive policy note. You have a massive amenity amenity note. So these are these these spaces where a writer could get turned around on something. But where this could verify, hey, the response you just wrote is missing this one piece. Ryan Embree: Notes are changing seasonally based on restaurant menus, based on programming that the resort is conducting out. And its amenities classes that it has timing. I mean, all of those elements are notes that that can be provided and are so important. I mean, we think of it as oh, well, if we get a date wrong or if we get an item wrong, I mean, that has a pure, such a big impact on the guest experience and their impression of your hotel. And the care that you’re taking, so it’s just one of those elements, again, we talked about it with Jackie of, you have to prove essentially at this time that you’re not AI and that you do care and that, it’s so important to these guests and hoteliers, all this. Jason Lee: I think that’s where it all boils down to is that when I get that email from Booking.com as a guest that’s from the hotel, and I open that up and I read the response to the review that I wrote, does it feel authentic? Does it feel like it came from them? Does it mean anything to me? Is there any kind of meaning to that at all? Or is this like, or does this intensify, does this intensify my advocacy of this property, or does this intensify my anger? And you or does this turn me around? Does this make me wanna and I think these are these opportunities you have in this space that does make a huge difference. And I think AI will help us enhance the personalization of our individual properties and help help us, like put that really, like that perfect response together that helps the guests know that they’re cared for. Ryan Embree: It’s a feeling. I mean, Jackie talked about it getting that feedback from our partners about, this was a repeat guest, this is someone that stayed with us and they talked about our response back to them. They thanked us. And those are the moments that we strive here at Travel Media Group for, and we’ve seen so many over the last decade of doing this review response. And here we are at 10 years as you look towards the future, the landscape ever changing, you know, what do you see kind of for the future of Respond and Resolve™? And maybe we can open it up just to guest feedback management. I mean, were really at a inflection point I feel like right now. Jason Lee: Yeah. I mean, I think, I think it’s kind of more of the same in terms of what this has been about all the all along, which is the guest experience. And how do we react to the guest experience react to the specific experience the guest is giving us in a response, but act then multiple guest having similar experiences. How do we react to that? How do we improve the guest experience over time? And I think that that’s where the opportunity is right now, is that there are so many tools available to us to understand this in a much more granular level, in a much more specific level. So the old way of, of asking questions, I think of guests, I think is gonna go away at some point us sort of like, asking guests the same questions over and over again. You know, would you recommend, how clean was your room? What was the breakfast like? You know, rate that, I think we’re gonna get to a spot where we sort of understand these elements, but we can take broader textural, data points and start to really dial in to, so what does a 3 in breakfast mean? What does, what does it mean when somebody says that they would recommend at a 7? Or a thumbs up or a thumbs up or a thumbs down. I think this is where, you know, this is where these kinds of scales get a little funky. And so AI could help a guest actually articulate themselves in a response in a survey, for example. AI could also obviously take this data and take patterns of data and help a hotel understand the fail points of their service. And I think those are these really amazing opportunities for hotels that want to engage there. And, but all of this together is also doing something really interesting in the generative search world. So, we’re seeing people flock generative search more and more and more because it economizes that effort. I can read hundreds of reviews, I can have hundreds of reviews read for me and summarized, based on a very specific question. So I can ask about the breakfast, for example. And I get this summary. So none of that is gonna come through a three on a guest experience survey a guest satisfaction survey is not gonna affect that. But the 25 Expedia reviews that you’ve gotten in the last 90 days will. And I think those are those things that start to inform the traveler are going to be the quantity of signals. Whether they’re positive or negative and then the sort of inference of that signal, it’s not binary, it’s not good or bad, it is this other thing. Which is sort of the feeling of a guest. And I think a AI is getting better and better and better, and is getting to a point where it can sort of relay the feeling that multiples of guests have had about your property to a prospective guest. And that either should thrill you or it should scare you. Because this part of technology that I think get that we are all enjoying in some ways, right? Because it’s saving us time, it’s saving us effort, but in other ways, there is no place to hide. So you can’t hide behind, the first 200 reviews that you received at your hotel anymore. Where you got that, the first 200 reviews, you netted out a 4.4, and you’ve sort of been riding on that for the last like five, six years, more and more. That’s score is going to be irrelevant. Ryan Embree: That’s what I was gonna say, that I think the historical data is just gonna become less and less vital and critical. And it’s gonna be a moving type. It’s what you want. It’s absolutely something in the now what is the guest doesn’t care about what your hotel was like five years ago. When somebody at the front desk had a great, was really personable and friendly to them. They want to know what that front desk agent is doing today. What that room looks like today. So it’s going to be this living almost a living reputation. Jason Lee: And it is today. Yeah, it is now. But it’s different because, because a guest won’t research that deeply. It is today, I think it’s living today. And I think the hotels that are winning today will continue to win. Because it means that you’re doing the right thing by your guest. And I think that continues this cycle of sort of looking at the guest experience and finding your fail points and fixing ’em, finding ’em, fixing, finding and fixing is the real key. But it’s also empowering your front desk. It’s, it’s making sure that nobody leaves your property upset. It’s all of the things that we should be doing anyway that affect thhis. This is true hospitality. At its core but I think, what’s interesting about what AI is doing is it’s kind of shining a light into the, I guess, residual needs here. But I think this also gives you an unprecedented opportunity at your hotel to share this information with your staff, to, to take this back and, and really like, like dig in and make it work. The other thing I was gonna say, the other thing I was say on that, what I think on the future of guest feedback management will be the number of companies coming in an AI play today is crazy. There’s a lot of new companies that are coming in there, and there’s, and then there’s like long-term companies like Medallia, and Qualtrics and other companies that are offering AI responses inside of their platforms. And I think this all economizes that activity, but it does not remove our obligation to have authentic voice at our property and to communicate with guests that need to be communicated with. And the guests that needs to be communicated with. If you communicate well there, and I’ve said this over and over and over, if you communicate with the guest who wrote the review, well that will impact guest acquisition a hundred percent. Ryan Embree: Absolutely. Jason Lee: So the authentic voice is gonna be at a premium. The canned voice, the canned templated voice of AI, I think will end up, will end up being able to spot it. I mean, I think in some ways it, nothing changes, right. In other ways, everything changes. Ryan Embree: Yeah. Yeah. I absolutely agree with you on that, Jason. I think it is going to be a priority for hotels that truly care to rise above the sea of sameness. And as your response and the templates, you know, that was kind of that first tide, was that the templates you wanted to show your guests that you actually cared, write something that looked better than a template. Better than a thank you for your feedback. ’cause that’s what all you were getting. Now, the, the reputation response ecosystem is even more ingrained because more and more people are coming in and using AI to respond. You’re going, it’s going to be a premium to show that you’re going to be looking for those edges and places that you can show guests that you care differently from the hotel next to you. And authentic review response, caring review response is gonna be one of those. Jason Lee: But authenticity all the way around, I mean I saw this I saw a video of the CEO of Marriott talking about specifically saying, use this technology to give yourself more time with the guest. Give yourself a few extra minutes with the guest to create relationship to create authenticity in person. Ryan Embree: The general manager of the future might look closer to the general manager of the past than it does right now. Interesting times. Here to celebrate, again, 10 years of Respond and Resolve™. Congratulations, another milestone, another chapter. Congrats to you and your team, and thanks for celebrating with us here on the Suite Spot. Jason Lee: Thanks, Ryan. Ryan Embree: To join our loyalty program, be sure to subscribe and give us a five star rating on iTunes. Suite Spot is produced by Travel Media Group. Our editor is Brandon Bell, with Cover Art by Bary Gordon. I’m your host Ryan Embree, and we hope you enjoyed your stay.

Skift
One Guy Used AI to Pull 881,000 Fares and Broke the Travel Industry's Brain

Skift

Play Episode Listen Later Jun 3, 2026 5:38


A single AI-powered flight search just exposed a massive economic blind spot for the entire travel industry, new research reveals that treating women as one travel segment is quietly costing brands serious revenue, and Expedia's new chief AI officer just laid out the company's boldest bet yet. On today's Skift Daily Briefing, Sarah Dandashy breaks down why AI-powered travel search is breaking a system built on the assumption that humans eventually give up, how brands still running generic women's campaigns are leaving their highest-value customers completely unreached, and why Expedia's answer to AI disruption is to become the infrastructure everyone else depends on. Articles Referenced: Honorable Mention: @AskAConcierge on IG AI Impact on Travel Search Costs Women Travelers Are Not a Segment. Treating Them as One Is a Strategic Mistake. Expedia's New Chief AI Officer on What the Company Is Really Building Connect with Skift LinkedIn: https://www.linkedin.com/company/skift/ WhatsApp: https://whatsapp.com/channel/0029VaAL375LikgIXmNPYQ0L/ Facebook: https://facebook.com/skiftnews Instagram: https://www.instagram.com/skiftnews/ Threads: https://www.threads.net/@skiftnews Bluesky: https://bsky.app/profile/skiftnews.bsky.social X: https://twitter.com/skift Subscribe to @SkiftNews and never miss an update from the travel industry.

The Bill Simmons Podcast
A Finals Pick, Greatest Knicks Ever, ‘Made' N.Y.C. Stars, and Big NFL Trades With Max Kellerman

The Bill Simmons Podcast

Play Episode Listen Later Jun 2, 2026 127:41


The Ringer's Bill Simmons is joined by Max Kellerman to discuss the blockbuster Myles Garrett trade to the Rams (02:35) and the Patriots trade for A.J. Brown (16:05). Then, they preview the biggest storylines heading into a highly anticipated Knicks-Spurs NBA Finals (29:35). Finally, they discuss the greatest Knicks of all time (56:20), what's next for OKC (1:39:30), and much more! Host: Bill SimmonsGuest: Max KellermanProducers: Chia Hao Tat, Eduardo Ocampo, Tucker Tashjian, and Chris Wohlers Brought to you by PayPal. Learn more at paypal.com Bundle and SaveBook now on Expedia.com The Ringer is committed to responsible gaming. Please visit https://fanduel.com/playwithaplan to learn more about the resources and helplines. Learn more about your ad choices. Visit podcastchoices.com/adchoices

The Modern Hotelier
#282: Uber Partners with Expedia, Spirit Shuts Down, Hotels Prepare for AI | Hot Topics with Tom Luersen

The Modern Hotelier

Play Episode Listen Later Jun 2, 2026 26:21


What should hoteliers be doing right now to stay ahead of these rapid changes? In this episode, hosts Steve Carran and David Millili are joined by Tom Luersen, President of CoralTree Hospitality, for a fast-paced breakdown of the biggest hospitality and travel industry developments from May.The conversation dives into major shifts in the tech and distribution landscape, including new partnerships like Uber with Expedia and Mews, Airbnb expanding into hotels and car rentals, and the rise of TikTok as a hotel booking channel. The panel explores what these changes mean for hotels, direct bookings, and the future of distribution strategy.In this episode, you'll discover: What growing tech consolidation means for hotels, pricing power, and direct bookings  Why the collapse of Spirit Airlines signals deeper trends in airline consolidation and pricing pressure  How rising travel costs are influencing consumer behavior—but not stopping summer travel plans  Why experience-driven travel continues to dominate consumer priorities across generationsThis episode is a must-listen for hospitality leaders looking to understand where travel, technology, and consumer behavior are heading next—and how to stay ahead in an increasingly connected and competitive landscape.Watch the FULL EPISODE on YouTube: https://youtu.be/c9CqYWcsMRQLinks:Consumer Tech Partners with Travel & HospitalitySpirit Airlines Ceases OperationsAmericans are Cutting Costs, but Not Their Travel PlansHotel Execs Prepare for AI to Change the Booking Journey What is New at CoralTreeFor full show notes head to: https://themodernhotelier.com/episode/282Follow on LinkedIn: https://www.linkedin.com/company/the-..Join the conversation on today's episode on The Modern Hotelier LinkedIn pageConnect with Steve and David:Steve: https://www.linkedin.com/in/%F0%9F%8E...David: https://www.linkedin.com/in/david-mil.

Inteletravel.com - The Original Travel Agency At Home

Todays guest is Adam Mountford-Reeves from Expedia TAAP. It is now a year since we launched our partnership so we chat about how incredible sales have been, how to use their filers and making sure that you sign up to their rewards programme.

Behind the Stays
This Week in Hospitality: The Uber-Hotel Hookup, Expedia Optimizes for AI Agents, and Why Americans Are Skipping Europe

Behind the Stays

Play Episode Listen Later May 29, 2026 64:33


Subscribe to This Week in Hospitality wherever you get you podcasts: Spotify - https://open.spotify.com/show/5oPExA0txHMjEI5Ye13IUy Apple Podcasts - https://podcasts.apple.com/us/podcast/this-week-in-hospitality/id1849637233 Youtube - https://www.youtube.com/@ThisWeekinHospitality   Mews embeds Uber directly into its PMS, promising seamless guest transportation and a cut of ancillary revenue hotels have long been leaving on the table. The guys are skeptical — cool concept, questionable adoption, and the real winner might just be Uber's data team. Then Expedia announces B2A — a marketing function built not for humans, but for AI agents. Scott doesn't mince words: AI is about to expose how hollow most hotel marketing actually is. Ben connects the dots to the accelerating rise of independent, story-driven properties that LLMs will increasingly favor over generic flag brands. Americans aren't canceling travel — they're shortening trips, going domestic, and scrutinizing every dollar. Scott just did seven hotel site visits in Tuscany. Not one was at capacity. The Smoky Mountains are not having the same problem. Finally, a sharp op-ed on the structural dysfunction between hotel owners and operators sparks a broader debate about why the aligned owner-operator model is the decade's single biggest competitive advantage — and why capital still hasn't caught up. This Week in Hospitality is presented to you by Journey. Journey is a loyalty platform built specifically for independent boutique hotels and high-touch hospitality brands. Our mission is to give operators the same powerful rewards engine, data intelligence, and guest insights that major chains rely on — without asking them to give up the individuality, soul, or story that makes their property extraordinary. If you're an owner or operator of an extraordinary, independently owned and operated hotel or residence — and you want to see whether your property is a fit for the Journey Alliance — you can learn more and apply at https://www.journey.com/alliance   Key Topics & Timestamps 00:00 — Intro 02:28 — Story #1: Mews embeds Uber into the PMS 15:28 — Story #2: Expedia's B2A strategy for AI agents 37:17 — Story #3: Travelers trade down, not out 50:04 — Story #4: The owner-operator information gap 56:36 — Spice of the Week   Your Hosts: Zach Busekrus — Journey LinkedIn: https://www.linkedin.com/in/zachbusekrus/ Instagram: https://www.instagram.com/behindthestays/   Scott Eddy — Global Travel & Hospitality Expert @MrScottEddy LinkedIn: https://www.linkedin.com/in/mrscotteddy/ Instagram: https://www.instagram.com/mrscotteddy/   Ben Wolff — Founder of Onera & Oasi LinkedIn: https://www.linkedin.com/in/ben-wolff/ Instagram: https://www.instagram.com/iambenwolff/   Edwin Kramer — Luxury Hotelier Consultant & Former GM LinkedIn: https://www.linkedin.com/in/edwinckramer/ Instagram: https://www.instagram.com/edwinkramer/

Skift
United's CEO Just Buried JetBlue in Public — and He's Not Done

Skift

Play Episode Listen Later May 29, 2026 5:03


United's CEO slams merger speculation and delivers a brutal public assessment of JetBlue's finances, the U.S. government spent eight years producing a one-page PDF about passenger rights, and Expedia just bet big on one of YouTube's biggest streamers to win over Gen Z. On today's Skift Daily Briefing, Sarah Dandashy breaks down why Scott Kirby is done buying growth and betting that weaker airlines will simply hand United market share for free, why America's new passenger rights rule is a masterclass in doing the bare minimum while Europe has been paying travelers cash for delays since 2004, and why Expedia's IShowSpeed partnership signals that creator marketing has officially moved from experiment to core strategy across the travel industry. Articles Referenced: Honorable Mention: @AskAConcierge on IG United CEO Slams 'Idiotic' Theory He Used American Bid as Cover for Smaller Deal It Took Eight Years to Create a One-Page PDF for the U.S. Airline Industry Expedia x IShowSpeed: Why Brands Are Doubling Down on Creators Connect with Skift LinkedIn: https://www.linkedin.com/company/skift/ WhatsApp: https://whatsapp.com/channel/0029VaAL375LikgIXmNPYQ0L/ Facebook: https://facebook.com/skiftnews Instagram: https://www.instagram.com/skiftnews/ Threads: https://www.threads.net/@skiftnews Bluesky: https://bsky.app/profile/skiftnews.bsky.social X: https://twitter.com/skift Subscribe to @SkiftNews and never miss an update from the travel industry.

Modern CTO with Joel Beasley
Why Your AI Has No Idea What's Happening in the World with Campbell Brown, CEO & Co-Founder of PredictHQ

Modern CTO with Joel Beasley

Play Episode Listen Later May 28, 2026 42:19


Understanding the real world is the biggest potential advantage of AI. Today, we're talking to Campbell Brown, CEO and cofounder of PredictHQ, about the layer of real-world intelligence that AI models are still missing. We discuss why 65% of unexplained demand spikes come down to something most businesses completely ignore, how a New Zealand car rental company became the data backbone for Uber and Expedia, why the era of reading API documentation is effectively over, and what it actually means to "eat stress" as a founder — and why reconciling it matters just as much. All of this right here, right now, on the Modern CTO Podcast!  To learn more about PredictHQ, check out their website here.

GeekWire
SpaceX IPO filing reveals Starlink's impact, Bezos sounds off on CNBC, and Gemini owes John a beer

GeekWire

Play Episode Listen Later May 23, 2026 51:15


This week on a supersized Memorial Day Weekend edition of the GeekWire Podcast: A massive IPO filing from SpaceX includes new details about Elon Musk's Starlink business and its satellite factory in Redmond. Jeff Bezos talks about wealth, inequality and eventually tech in an hour-long CNBC appearance. John goes to World Cup ticketing hell and turns to ChatGPT and Gemini when FIFA's support falls short. And a special Sam Altman/Seattle startup edition of GeekWire Trivia. With GeekWire co-founders Todd Bishop and John Cook. Related Links: SpaceX is churning out 70 Starlink satellites a week in Redmond, and other tidbits from its IPO filing From the archives: SpaceX founder Elon Musk reveals new $10B 'Space Internet' plan at private Seattle event CNBC: Jeff Bezos blasts New York City school spending: It doesn’t get better outcomes Jeff Bezos describes his $38B startup Prometheus for the first time: ‘Nothing to do with robotics’ Expedia at 30, the inside story: Online travel giant navigates its third tech disruption Seattle, we've got an image problem The view from Bellevue: Seattle has the foundation for future growth — if it can fix its taxes Former Seattle Mayor Bruce Harrell has a new gig — startup CEO Why this Seattle-area startup is putting its name on the front of an English Premier League soccer team CEO of Paul Allen’s $3.1B science and tech fund steps down less than a year after launch Award-winning Business Journal photographer Anthony Bolante dies at 58 'Soma' Somasegar, 1966-2026: Microsoft and Madrona leader was a champion of developers and startups See omnystudio.com/listener for privacy information.

Town Hall Seattle Civics Series
409. How to be a Strategic Political Donor: With former US Ambassador Suzi LeVine and Joe Nguyễn

Town Hall Seattle Civics Series

Play Episode Listen Later May 23, 2026 82:12


Are you ever overwhelmed with politics and trying to figure out how and where to channel your resources to make a difference? Or, worse, have you thrown up your hands in disgust and opted for the couch? Join an empowering conversation on "How to be a strategic political donor," where you will learn that you have agency and can make a difference in determining the future of our Democracy. Based on her decades-long journey in this arena, U.S. Ambassador (ret) Suzi LeVine will paint the landscape of the political ecosystem and decode their acronyms; provide a roadmap with key elections and milestones between now and 2032; and share specific ideas on how to build your political investment portfolio so you can maximize your precious 4Ts – your Treasure, Time, Talent, and Team. She wants participants to go from being tactical, opportunistic, and worried to being strategic, effective, and determined (from worried to warrior). For example, you will learn how to process the flood of texts and emails coming from well-meaning politicians and organizations asking for your support and sharing how they're the most important entity in which to invest. Her goal is for you to leave feeling empowered, engaged, and equipped to jump in and to get others you know off the couch and onto the field. Link to Slide Presentation HERE Ambassador Suzi LeVine, a professor of practice at both the University of Washington and Brown University on The Power of the States, has over 30 years of experience leading global organizations across government, corporate and non-profit sectors. She serves on for-profit and not-for-profit boards primarily focused on workforce development and patriotism. Civically, she volunteers to help people channel their resources to restore Democracy. She was President Obama's US Ambassador to Switzerland and Liechtenstein, Governor Inslee's Commissioner for the Employment Security Department, and President Biden's Acting Assistant Secretary for the Department of Labor's Employment and Training Administration. These followed her private sector career as a Director at Microsoft and a Vice President at Expedia with highlights like the Windows 95 launch and Expedia's IPO. Joe Nguyễn is the Seattle Metro Chamber President and CEO. He joined the Chamber after serving as Director of the Washington State Department of Commerce, where he oversaw statewide efforts to support employers, strengthen key industries, expand workforce capacity, and improve Washington's competitiveness. He previously served in the Washington State Senate representing Seattle's 34th Legislative District and has held private-sector leadership roles at Microsoft and Expedia. Nguyễn is a lifelong Washington resident and graduate of Seattle University, where he earned degrees in finance and humanities. His career spans technology, economic policy, and organizational leadership, giving him a deep understanding of the intersection between business growth and public decision-making.

Award Travel 101
Workhorse Credit Cards

Award Travel 101

Play Episode Listen Later May 22, 2026 62:27


In Episode 173 of the Award Travel 101 podcast, Angie Sparks and Cameron Laufer covered a wide range of points and miles strategies, starting with two standout community posts. Angie highlighted an important discussion about insuring a complex trip booked across multiple credit cards to maximize welcome bonuses. The group recommended considering a standalone policy through companies like Allianz and using tools such as Squaremouth to compare coverage, while also putting the most expensive trip components on the card with the strongest travel protections. Cameron shared a clever positioning flight success story where a member booked Delta flights to JFK through Air France Flying Blue after transferring Chase points during a transfer bonus, saving a significant amount of points. The discussion also touched on the importance of understanding cancellation fees across different partner programs, with Virgin Atlantic noted as a favorite for inexpensive Delta award cancellations.The episode also covered several major pieces of points and miles news, including Chase's 30% transfer bonus to Southwest, IHG's 100% bonus on purchased points, Citi's 25% transfer bonus to Wyndham, and new Qatar Airways restrictions limiting how many people can be added to family and friends redemption lists. Angie shared a recent Wells Fargo business card approval with a $500 bonus that will help offset a large pool deposit expense, while Cameron discussed receiving his Rakuten-to-Bilt transfer and reminded listeners about the updated earning structure for different Bilt status tiers. The hosts also gave personal trip updates, including Angie's evolving Morocco itinerary and Cameron's plans to lock in Hyatt stays before upcoming program changes while continuing to prepare for Greece travel.The main topic focused on “workhorse cards” — the credit cards the hosts rely on consistently for everyday spending and maximizing rewards. Cameron highlighted favorites like the Chase Ink Cash for 5x office supply spending, the Amex Gold for dining and groceries, the Citi Strata Premier for its broad 3x categories and American Airlines transfers, and even the premium Bilt Palladium setup. Angie discussed cards she uses heavily in rotation, including the Citi Custom Cash for groceries, the Hilton Surpass for earning a free night certificate through annual spend, the Venture and Venture X for simple 2x earning, the Chase Freedom Flex for rotating categories, and the Venmo card for Costco purchases that code as grocery spend. They wrapped up with a practical tip for travelers booking independent hotels abroad: always compare prices across hotel websites, portals, Booking.com, Expedia, Costco Travel, and aggregators like Trivago because rates can vary dramatically.Episode Links:Chase to Southwest BonusIHG Buy points BonusQatar RestrictionsCiti to Wyndham BonusWhere to Find UsThe Award Travel 101 Facebook Community.To book time with our team, check out Award Travel 1-on-1.You can also email us at 101@award.travelBuy your Award Travel 101 Merch hereReserve tickets to our Late Summer 2026 Meetup in Milwaukee now. award.travel/mke2026Our partner CardPointers helps us get the most from our cards. Signup today at https://cardpointers.com/at101 for a 30% discount on annual and lifetime subscriptions! Lastly, we appreciate your support of the AT101 Podcast/Community when you signup for your next card!Technical note: Some user experience difficulty streaming the podcast while connected to a VPN. If you have difficulty, disconnect from your VPN.  

Skift
Gulf Travelers Are Searching but Not Booking, and Brand USA Wants Canadians Back

Skift

Play Episode Listen Later May 22, 2026 3:50


Gulf travelers are flooding search engines but holding off on bookings as the Iran war reshapes travel demand, Brand USA launches a charm offensive to win back Canadian visitors, and Expedia reveals the next big piece of its AI roadmap for B2B partners. On today's Skift Daily Briefing, Sarah Dandashy breaks down why the Gulf's search-to-booking gap signals a demand delay rather than a demand collapse, how Brand USA is rebuilding its Canadian strategy from scratch on a dramatically reduced budget, and why Expedia's new MCP server is the unglamorous infrastructure play that could quietly reshape how AI books travel. Articles Referenced: Honorable Mention: @AskAConcierge on IG Gulf Travelers Are Searching, Not Booking: How the Iran War Is Reshaping Travel Demand Brand USA Plans New Campaign To Win Back Canadian Travelers Expedia to Launch Agentic AI Tools for B2B Partners Connect with Skift LinkedIn: https://www.linkedin.com/company/skift/ WhatsApp: https://whatsapp.com/channel/0029VaAL375LikgIXmNPYQ0L/ Facebook: https://facebook.com/skiftnews Instagram: https://www.instagram.com/skiftnews/ Threads: https://www.threads.net/@skiftnews Bluesky: https://bsky.app/profile/skiftnews.bsky.social X: https://twitter.com/skift Subscribe to @SkiftNews and never miss an update from the travel industry.

Big Shot
From Paramount to Fox to Expedia: How Barry Diller Built One Massive Business After Another

Big Shot

Play Episode Listen Later May 21, 2026 49:12


Barry Diller started in the mailroom at the William Morris Agency, but he had no interest in becoming an agent. He didn't hustle the way others did. Instead, he spent his time in the file room, reading everything he could and learning how the business actually worked. By his own account, he likely would have been fired if not for one thing: his connection to Danny Thomas.In this episode of Big Shot, Barry sits down with Harley and David to reflect on the path that took him from that mailroom to running studios, building networks, and shaping modern media. He shares how his ambition came later, not as something he chased but something he discovered, and how his career was shaped as much by timing and luck as by intention.Along the way, Barry walks through the decisions that defined his career, from rising quickly through ABC and becoming chairman of Paramount at 32, to building the Fox network alongside Rupert Murdoch, and later taking control of IAC and acquiring companies like Expedia.This is a conversation about instinct, timing, and the willingness to walk through the door when it opens.—In This Episode We Cover:(00:00) Intro(03:32) Barry's early heroes and influences(05:16) Where his ambition came from(06:50) Getting his start in the mailroom at the William Morris Agency(08:53) What he learned from reading client files at William Morris(12:10) Working as an assistant at William Morris(14:00) How he got a job at ABC(16:32) Barry's thoughts on serendipity(19:20) Developing The Movie of the Week and miniseries at ABC(22:32) Becoming chairman of Paramount at 32(26:44) Working with Charles Bluhdorn(28:20) Why he still feels like he hasn't made it(30:00) Building the Fox network and bringing Rupert Murdoch on board(34:06) How he took control of IAC(38:07) The story behind buying Expedia(40:47) Barry's leadership philosophy(41:37) M&A strategy at IAC(44:43) How Eastern European Jews built Hollywood(47:36) Barry's relationship to Jewish culture —Where To Find Barry Diller:• Website: https://www.iac.com/leadership/barry-dillerWhere To Find Big Shot: • Website: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.bigshot.show/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠• YouTube: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.youtube.com/@bigshotpodcast⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠  • TikTok: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.tiktok.com/@bigshotshow⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠• Instagram: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.instagram.com/bigshotshow/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠  • Harley Finkelstein: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://twitter.com/harleyf⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ • David Segal: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://twitter.com/tea_maverick⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠• Production and Marketing: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://penname.co⁠

Skift
Expedia Is Rethinking AI, and Google Is Coming for Hotel Bookings

Skift

Play Episode Listen Later May 21, 2026 5:48


Expedia makes its second acquisition of 2026 and does a reset on its AI strategy, Google officially names hotel booking as the next frontier for agentic shopping, and private equity has discovered the events industry — and the people inside it aren't sure how to feel about it. On today's Skift Daily Briefing, Sarah Dandashy breaks down why Expedia's CarTrawler deal and AI pivot reveal a company quietly becoming a B2B infrastructure powerhouse, why Google's latest announcements could disrupt the entire hotel discovery and booking funnel overnight, and what a room full of events industry CEOs is making of the private equity money flowing their way. This episode is presented by Lodgify! Articles Referenced: Honorable Mention: @AskAConcierge on IG Expedia To Acquire CarTrawler in Second B2B Deal of 2026 Expedia CEO Ariane Gorin on What Companies Get Wrong About AI Chatbots Google Names Hotels as Next Vertical for Agentic ShoppingPrivate Equity Has Discovered the Events Industry — Now What? Connect with Skift LinkedIn: https://www.linkedin.com/company/skift/ WhatsApp: https://whatsapp.com/channel/0029VaAL375LikgIXmNPYQ0L/ Facebook: https://facebook.com/skiftnews Instagram: https://www.instagram.com/skiftnews/ Threads: https://www.threads.net/@skiftnews Bluesky: https://bsky.app/profile/skiftnews.bsky.social X: https://twitter.com/skift Subscribe to @SkiftNews and never miss an update from the travel industry.

Socially Unacceptable
The Expedia Pitch Mix-Up: When the Wrong Logo Won the Deal

Socially Unacceptable

Play Episode Listen Later May 21, 2026 4:49 Transcription Available


In this episode of Embracing Marketing Mistakes, Sam Benton, co-founder of Mad Masters, joins Chris Norton and Will Ockenden to revisit one of his most unforgettable marketing moments. Early in his career, Sam walked into a major pitch for Expedia only to realise that Experian's logo was proudly displayed on every single slide. What could have been a career-ending blunder turned into a long-standing client relationship and a story that still gets a laugh today.The team reflects on the lesson behind the mishap. Sam shares how working alongside Rory Sutherland shifted his perspective from “knowing it all” to embracing curiosity and collaboration. It's an honest conversation about humility, growth, and the surprising ways that small mistakes can lead to big professional wins.Whether you have ever sent the wrong deck or just enjoy hearing marketers own their most human moments, this episode is equal parts insightful and entertaining.Send us Fan MailIs your strategy still right in 2026? Book a free 15-min no obligation discovery call with our host:

M.P.I. Radio
10 Years of Leadership Coaching Advice in 30 Minutes w/ Carrie Fabris

M.P.I. Radio

Play Episode Listen Later May 18, 2026 33:01


Carrie Fabris is the founder of CareerFrame, a Dallas-based leadership development and executive coaching firm dedicated to transforming leaders, teams, and organizational culture. She partners with high-performance organizations, including Axios Media, Mouser Electronics, Appfolio, Boingo Wireless, and Expedia, to elevate senior leaders, strengthen leadership teams, and cultivate accountable, thriving workplace cultures.With over 20 years of corporate experience and 15+ years in leadership roles at Google, Travelocity, Sabre, and Travel Leaders Corporate, Carrie combines real-world business insight with her expertise in CliftonStrengths®, EQ-i 2.0, and Situational Leadership®. Through her signature FRAMEit Method, she delivers high-energy, actionable coaching and workshops that help leaders bridge the gap between achievement and legacy, while maintaining balance, purpose, and impact in their professional and personal lives.Carrie is also the author of ALL IN: The Working Mom's Unapologetic Quest for a Juicy Life, sharing her personal journey of navigating corporate ambition, entrepreneurship, and motherhood without compromise. She holds a degree from UT Austin and resides in Dallas with her husband and two children.Visit Carrie Fabris' LinksInstagram: @cdfabris Linkedin: https://www.linkedin.com/in/cfabris-reframe-coaching-training/ Website: www.carriefabris.comFreebie: carriefabris.myflodesk.com/theframeitmethodquiz Buy Carrie's Book, ALL IN: https://a.co/d/coENdEP

Sports Management Podcast
#251 The "Expedia for Racket Sports": How Courts App Is Transforming Tennis, Padel & Pickleball | Daren Hornig

Sports Management Podcast

Play Episode Listen Later May 18, 2026 37:53


Welcome to episode 251 of Sports Management Podcast. In today's episode, we are joined by Daren Hornig, CEO of Courts App — a marketplace often described as the "Expedia for racket sports," helping players find and book courts anytime, anywhere. In this episode, we spoke about: Building a two-sided marketplace for racket sports How AI is transforming sports facility access The explosive growth of pickleball and padel Why most sports careers aren't what people expect Timestamps: 00:00 Introduction to Courts App 00:19 What Is the "Expedia for Racket Sports"? 01:12 The Problem: Unused Courts 02:17 Why Technology Was Missing in Racket Sports 03:36 AI Integration & ChatGPT Booking 04:24 AI Concierge "Hey Courtney" 05:19 Tech Background & Startup Lessons 06:56 Why He Entered Racket Sports 07:48 Marketplace Model Explained 08:31 Growth of Padel & Pickleball 09:17 Transition from Real Estate to Tech 10:53 Building the Right Startup Team 11:45 Challenges in a Fragmented Industry 14:58 AI, Free Time & Sports Growth 16:29 Dynamic Pricing & Increasing Participation 27:58 Why Working in Sports Isn't What You Think SPONSOR: Listeners of the Sports Management Podcast get an exclusive 20% off on SportsPro+ with the code SMPOD20. All you need to do is head to sportspro.com/membership and start exploring today. Follow Sports Management Podcast on social media Instagram Twitter LinkedIn YouTube www.sportsmanagementpodcast.com

The MacRumors Show
194: Should Apple Be Worried About Gemini Intelligence?

The MacRumors Show

Play Episode Listen Later May 15, 2026 42:41


On this week's episode of The MacRumors Show, we discuss Google's latest wave of announcements for Android and Gemini, the newly announced Fitbit Air, and Apple Watch Series 12 rumors.The centerpiece of Google's announcements this week was Gemini Intelligence, Google's new umbrella platform for AI across phones, watches, cars, and laptops. Its headline capability is cross-app automation: users can photograph an event flyer and ask Gemini to find tickets on Expedia, or pull up a grocery list and have it build a cart in a shopping app. A companion feature called Create My Widget lets users describe a home screen widget in natural language and have Gemini generate it, drawing from Gmail and Calendar to build a personalized dashboard.Google also unveiled the Googlebook, a new laptop category designed from the ground up around Gemini with partners including Acer, Asus, Dell, HP, and Lenovo arriving this fall. Gemini in Chrome for Android gained an agentic browsing layer rolling out end of June, and Android Auto received AI-generated contextual replies and DoorDash voice ordering. A Meta partnership brings Ultra HDR, native stabilization, and night mode to Instagram on Android flagship devices.In January, Apple and Google announced a partnership under which Gemini would power the next generation of Apple Foundation Models, including a more personalized Siri expected this year. Apple's equivalent cross-app ‌Siri‌ actions were announced at WWDC 2024 but have not yet shipped; Gemini Intelligence is rolling out this summer using the same underlying technology.Google also unveiled the Fitbit Air this week, a screenless fitness tracker priced at $99 that ships on May 26. The device weighs just 12 grams with the band and tracks heart rate, AFib, HRV, SpO2, and sleep stages in a pill-shaped pebble with no display, no buttons, and no notifications. Battery life lasts for seven days, with a five-minute fast charge delivering a full day of use. A Stephen Curry Special Edition is priced at $129, with core tracking free and Google Health Premium adding an AI Coach for $9.99 per month after a three-month trial.The launch accompanies a broader rebrand. The Fitbit app becomes Google Health on May 19, with Google Fit folded in, Apple Health data supported on iOS, and APIs for Garmin, Whoop, and Oura. Bloomberg's Mark Gurman reported earlier this year that Apple has scaled back a comparable Health+ coaching service, with the feature now unlikely to launch. The Apple Watch SE starts at $249 and requires daily charging, and the Fitbit Air's $99 price with no mandatory subscription addresses a segment Apple does not cover.We also discuss the Apple Watch Series 12, which is shaping up to be an incremental upgrade. Bloomberg's Mark Gurmansaid in March that he does not expect any major design changes, and a significant redesign is now not expected until 2028.The leaker known as Instant Digital said this week that Touch ID, which appeared in leaked Apple code last year, has been deprioritized in favor of battery life improvements. DigiTimes previously reported an eight-sensor array on the back of at least one 2026 model, though blood pressure monitoring is said to be further out. A new chip is expected, with leaked code indicating a meaningful upgrade from the S10 used across the last three series, and watchOS 27 will be previewed at WWDC on June 8. Start your business with Shopify and get everything you need to sell online and in person. Start today at https://www.shopify.com/mac

Earned: Strategies and Success Stories From the Best in Beauty + Fashion
From Campaigns to Infrastructure: Jamie Gutfreund on What Brands Still Get Wrong

Earned: Strategies and Success Stories From the Best in Beauty + Fashion

Play Episode Listen Later May 13, 2026 30:42


In this episode of Earned, CreatorIQ Chief Partnerships Officer Tim Sovay sits down with Jamie Gutfreund, founder of Creator Vision, Forbes contributor, and former executive at Hasbro, Microsoft, Expedia, CAA, and Whalar, to explore why the creator economy still lacks the infrastructure needed to truly scale. Drawing from experience across brands, agencies, and media, Jamie shares her perspective on how creator marketing is evolving from an experimental channel into a core business function tied to media, commerce, and long-term brand growth. Tim and Jamie unpack why most brands still confuse campaign planning with creator strategy, the growing importance of measurement and institutional knowledge, and how creators are reshaping everything from paid media to product storytelling. They also dive into the rise of creator-led media companies, why YouTube remains massively underutilized by brands, and how AI is changing content creation, optimization, and audience insight gathering. Along the way, Jamie shares candid takes on affiliate saturation, creator trust, organizational change inside major brands, and why the future of creator marketing depends on building systems, not just campaigns. In this episode, you'll learn: The key to successful brand building through creator partnerships How brands can leverage creators for media and performance-driven campaigns Why understanding your audience and creators' communities is essential for impactful marketing   Connect with the Guest: Jamie's LinkedIn - @jamiegutfreund    Connect with Tim Sovay & CreatorIQ: Tim's LinkedIn - @timsovay CreatorIQ LinkedIn - @creatoriq Follow us on social: CreatorIQ YouTube - @CreatorIQOfficial CreatorIQ Instagram - @creatoriq CreatorIQ TikTok - @creator.iq CreatorIQ Twitter - @CreatorIQ

WSJ What’s News
Surging Fuel Prices Aren't Curbing Holiday Plans Yet

WSJ What’s News

Play Episode Listen Later May 11, 2026 12:33


A.M. Edition for May 11. Around 150 passengers from a hantavirus-stricken cruise ship are finally returning home, with authorities around the world coordinating flights for quarantine and isolation. Plus, fading hopes of a peace deal between the U.S. and Iran are reigniting a climb in oil prices. According to the AAA, Americans on average are paying $4.52 for a gallon of gasoline, with drivers in California hardest hit. And while consumers may be anxious about higher fuel costs, Expedia's CEO tells us that they're still booking trips. Luke Vargas hosts. Sign up for the WSJ's free What's News newsletter. Learn more about your ad choices. Visit megaphone.fm/adchoices

GR Rideshare Adventures Podcast
Uber Wants AI To Run The Ride While Drivers Take The Risk | Ep 300

GR Rideshare Adventures Podcast

Play Episode Listen Later May 11, 2026 61:35 Transcription Available


We would love to hear your feedback!Uber's newest AI features promise easier booking and more add-ons, but we keep asking how it changes driver pay, rider behaviour, and accountability when things go wrong. We also compare side hustles like BabyQuip and laundry apps by running the numbers and calling out the hidden costs that don't show up in the ads. • weekend rideshare stories, drunk passengers, hourly targets and what “good money” looks like • BabyQuip explained, startup fee, store setup, delivery fees as the real profit centre • Jesper's update, family, travel, work-from-home programming and internet marketing • Uber voice booking, speed and accuracy, accessibility upside, new ways riders add stops • coffee and snacks for Uber Black, what it could mean for UberX and eating in cars • Uber and Expedia hotel booking, discount claims, why direct booking can be safer • Hertz and Uber partnerships, fleets, Lucid and autonomous robotaxi plans • delivery slip-and-fall video, why you always report injuries and protect yourself • Poplin laundry earnings claims, cost of utilities and supplies, workload reality, pricing limits Support the showEverything Gig Economy Podcast Related: Download the audio podcastNewsletterOctopus is a mobile entertainment tablet for your riders. Earn 100.00 per month for having the tablet in your car! No cost for the driver!Want to earn more and stay safe? Download Maxymo  Love the show? You now have the opportunity to support the show with some great rewards by becoming a Patron. Tier #2 we offer free merch, an Extra in-depth podcast per month, and an NSFW pre-show https://www.patreon.com/thegigeconpodcastThe Gig Economy Podcast Group. Download Telegram 1st, then click on the link to join. TikTokSubscribe on Youtube 

Mercado Abierto
Análisis de la sesión en Wall Street

Mercado Abierto

Play Episode Listen Later May 8, 2026 6:29


Rafael OJeda, miembro del Comité de Inversiones de Ursus 3 Capital Agencia de Valores sigue de cerca los escenarios de Akamai, Expedia, Mattel, Monster Beverage...

Closing Bell
Closing Bell Overtime: Earnings Parade Rolls On 5/7/26

Closing Bell

Play Episode Listen Later May 7, 2026 42:32


Markets power through a heavy earnings slate. Charles Kantor of Neuberger highlights a sharp pickup in earnings growth and explain what it means for valuations and market leadership. Big names report across sectors. Coinbase, Airbnb, CoreWeave, DraftKings, Expedia, Gilead and Lyft all deliver results that shape sentiment across crypto, travel, tech and biotech. DraftKings CEO Jason Robins reacts to earnings and discuss the outlook for sports betting and consumer demand. John Kolovos of Macro Risk Advisors breaks down the technical picture and explains what the charts are signaling as markets digest the latest moves. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Emily Chang’s Tech Briefing
Uber is another tap closer to offering you everything on demand

Emily Chang’s Tech Briefing

Play Episode Listen Later May 5, 2026 4:50


This is our daily Tech and Business Report. Uber continuing its aspirations to become an "everything" platform as it partners with Expedia to move into the hotel booking sector. For more on this KCBS Radio News Anchor Holly Quan spoke with Bloomberg's Natalie Lung.

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)
From Tools to Transformation: How Expedia Operationalizes AI at Scale

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

Play Episode Listen Later May 4, 2026 40:27


AI isn't just a capability, it's an operating model shift. In this episode of Technovation, Peter High speaks with Ramana Thumu, CTO of Expedia Group, about how one of the world's largest travel platforms is embedding AI into the core of how it operates. From AI squads integrated into business units to enterprise-wide AI literacy, Ramana shares how Expedia is aligning culture, processes, and technology to scale AI impact. They also explore how Expedia is reinventing engineering through AI agents, building a data foundation to power personalization, and reimagining the traveler experience through agentic AI. Key highlights include: Embedding AI into business workflows through AI squads Driving 3–5x productivity gains with AI-native engineering Building trusted data assets to scale AI innovation Creating agentic experiences across the travel journey Managing rapid AI evolution with flexible platform architecture

The Contrarians with Adam and Adir
Cochlear Crashes, Firmus IPO Drama, Self Driving vs Flying, Batteries Step Up, Uber x Expedia, Ghost Buses and the Experience Economy

The Contrarians with Adam and Adir

Play Episode Listen Later May 4, 2026 99:40


The guys discuss Cochlear's horrific profit downgrade, Firmus IPO hopes up in smoke (for now), self driving to challenge air travel, battery technology goes large and Uber and Expedia get close. 00:00 - Blackbird's Sunrise Start Up Event13:40 - Firmus32:50 - Uber x Expedia42:55 - Public Transport44:55 - CATL53:36 - Self Driving vs. Flying1:02:46 - Experience Economy1:12:57 - Cochlea Deep Dive Thanks for listening! Join us on LinkedIn: https://www.linkedin.com/company/the-contrarians-with-adam-and-adir-podcastSee omnystudio.com/listener for privacy information.

Skift
Uber Enters Hotel Booking as AI Debate Shapes Travel's Future

Skift

Play Episode Listen Later May 1, 2026 3:21


Uber starts booking hotels through Expedia, AI's role in travel booking is still evolving, and travelers are prioritizing speed over service style. On today's Skift Daily Briefing, Sarah Dandashy breaks down why Uber's hotel feature is really about subscriptions, what the AI debate reveals about the future of booking, and why travelers care more about fast answers than whether they come from humans or machines. This episode is presented by Lodgify! Articles Referenced: Honorable Mention: @AskAConcierge on IGUber's Hotel Deal Tells You More About Expedia's Future Than Uber'sHigh-Touch Service Debate at Skift Asia ForumAI and OTA Trust Debate at Skift Asia Forum Connect with Skift LinkedIn: https://www.linkedin.com/company/skift/ WhatsApp: https://whatsapp.com/channel/0029VaAL375LikgIXmNPYQ0L/ Facebook: https://facebook.com/skiftnews Instagram: https://www.instagram.com/skiftnews/ Threads: https://www.threads.net/@skiftnews Bluesky: https://bsky.app/profile/skiftnews.bsky.social X: https://twitter.com/skift Subscribe to @SkiftNews and never miss an update from the travel industry.

The MadTech Podcast
MadTech Daily: Meta Found in Breach of EU Law Over Child Safety; Meta Opens Ad Ecosystem to Third-Party AI

The MadTech Podcast

Play Episode Listen Later May 1, 2026 2:37


On today's MadTech Daily, we discuss Meta being found in breach of EU law over child safety and it opening its ads ecosystem to third-party AI. We also cover big tech surpassing $100bn in Q1 ad revenue as well as Uber expanding into hotels through an Expedia deal.

The NewsWorthy
Historic Voting Rights Ruling, Pentagon vs. Lawmakers & Infant Formula Safety - Thursday, April 30, 2026

The NewsWorthy

Play Episode Listen Later Apr 30, 2026 14:50


The news to know for Thursday, April 30, 2026! What to know about a new Supreme Court ruling that weakens a Civil Rights-era voting law and what it means for upcoming elections. Also, new numbers detail the cost of war in Iran, as lawmakers grilled Defense Secretary Pete Hegseth for the first time since the conflict started. Plus, the results are out from a federal review of infant formula safety, why Uber is becoming more like Expedia, and how just a two-week detox from your phone's social media could actually change your brain. Those stories and even more news to know in about 10 minutes!    Join us every Mon-Fri for more daily news roundups!  See sources: https://www.theNewsWorthy.com/shownotes Become an INSIDER to get AD-FREE episodes here: https://www.theNewsWorthy.com/insider Get The NewsWorthy MERCH here: https://thenewsworthy.dashery.com/ Sponsors: Upgrade your sleep with Boll & Branch. Get 15% off your first order plus free shipping at BollAndBranch.com/newsworthy with code newsworthy. Get Hiya's best selling children's vitamins! Receive 50% off your first order. To claim this deal you must go to hiyahealth.com/NEWSWORTHY. To advertise on our podcast, please reach out to ad-sales@libsyn.com

WSJ Tech News Briefing
TNB Tech Minute: Uber Partners With Expedia on Hotel Bookings

WSJ Tech News Briefing

Play Episode Listen Later Apr 29, 2026 2:42


Plus: Chinese automaker Geely reports weaker bottom line while core profit grew. And Goldman Sachs and Bain Capital Ventures lead investment in AI marketing startup. Danny Lewis hosts. Learn more about your ad choices. Visit megaphone.fm/adchoices

OHNE AKTIEN WIRD SCHWER - Tägliche Börsen-News
“OpenAI enttäuscht. Tech-Aktien down.” - Coca-Cola-Boom, Airbnb oder Booking?

OHNE AKTIEN WIRD SCHWER - Tägliche Börsen-News

Play Episode Listen Later Apr 29, 2026 13:23


Erfahre hier mehr über unseren Partner Scalable Capital - dem Broker mit einem der besten YouTube-Kanäle zu Aktien & Investments. https://www.youtube.com/@scalable.capital/videos Coca-Cola wächst mit Kleinvieh. UPS spart Milliarden, enttäuscht trotzdem. Atlas Copco liefert an Chipfabriken. Novartis leidet unter Patentabläufen. VAE verlassen OPEC. Rivian-CEO verdient 400 Mio. $. Bayer kämpft vor Gericht. Init hat Auftrag. OpenAI verfehlt interne Ziele, Gemini und Claude klauen Marktanteile. Oracle und Softbank leiden mit. Spotify verpasst 300 Mio. Abos, investiert dafür stark in KI. Corning wächst im Glasfasergeschäft, der Rest stagniert. Airbnb (WKN: A2QG35) will Hotels auf die Plattform holen und greift Booking (WKN: A2JEXP) und Expedia an. Niedrigere Gebühren sollen locken. Spannend: Booking ist mit KGV 17 deutlich günstiger als Airbnb mit KGV 30. Diesen Podcast vom 29.04.2026, 3:00 Uhr stellt dir die Podstars GmbH (Noah Leidinger) zur Verfügung. Learn more about your ad choices. Visit megaphone.fm/adchoices

The Logistics of Logistics Podcast
The Rise of Freight Orchestration with GoodShip's Derek Netelenbos

The Logistics of Logistics Podcast

Play Episode Listen Later Apr 23, 2026 49:37


In "The Rise of Freight Orchestration with GoodShip's Derek Netelenbos", Joe Lynch and Derek Netelenbos, VP of Partnerships at GoodShip, discuss how an orchestration layer unifies fragmented data to shift logistics from reactive manual tasks to proactive, AI-driven strategy.  About Derek Netelenbos Derek Netelenbos is the VP of Partnerships at GoodShip, the all-in-one platform for freight orchestration and procurement, built for transportation teams, by transportation teams. Derek brings extensive experience building and scaling partnerships and revenue organizations across the logistics and technology sectors. Prior to GoodShip, Derek held leadership roles at Parade, Metafora, Convoy, Groupon and Expedia, where he built and led high-performing teams across sales, sales operations, business development, account management, and strategic partnerships. About GoodShip GoodShip is the all-in-one platform for freight orchestration and procurement, built for transportation teams, by transportation teams. GoodShip unifies freight data, surfaces real-time insights, and helps teams move from reactive decision-making to coordinated, data-driven execution. With the recent launch of Laney, the industry's first AI Transportation Analyst, teams can ask questions about their network and receive in-depth answers in seconds through an intuitive, conversational interface. Learn more at www.goodship.io. Key Takeaways: The Rise of Freight Orchestration In "The Rise of Freight Orchestration with GoodShip's Derek Netelenbos", Joe Lynch and Derek Netelenbos, VP of Partnerships at GoodShip, discuss how an orchestration layer unifies fragmented data to shift logistics from reactive manual tasks to proactive, AI-driven strategy. The "Orchestration" Solution: GoodShip acts as an orchestration layer that unifies disparate data from TMS, ERP, WMS, and visibility platforms. This allows teams to move from reactive, fragmented decision-making to coordinated, data-driven execution. Automated Scorecarding: One of the biggest pain points discussed was the manual effort required to create carrier scorecards. GoodShip automates this process, providing a "single source of truth" that both shippers and carriers can view simultaneously to ensure transparency and performance alignment. Laney, the AI Analyst: GoodShip introduced Laney, an embedded AI agent that allows users to ask complex, unstructured questions about their freight network. Instead of sifting through pivot tables, users can ask Laney to simulate scenarios—like the cost implications of reallocating volume from an underperforming carrier. Modernizing the RFP Process: Traditionally, RFPs were "root canal" events done once a year due to their complexity. GoodShip streamlines procurement, allowing shippers to run more frequent (e.g., quarterly) mini-bids with high-fidelity data, which reduces risk for carriers and leads to more resilient pricing. Expansion to LSPs and Brokers: While GoodShip started with a focus on shippers, the platform has officially expanded to help Logistics Service Providers (LSPs) and brokers. This helps the "sell side" respond to bids more efficiently and manage their own carrier networks with better intelligence. Rapid Deployment via Flat Files: To avoid the long implementation cycles common in logistics tech, GoodShip specializes in ingesting "flat file" data (spreadsheets, scraped emails, etc.). This allows them to go from contract signing to full deployment in just three to four weeks. Data as an Asset: Derek emphasized that every company's historical operating history is a "gold mine" of insights. Orchestration is the process of mining that data to uncover hidden efficiencies that were previously buried in tribal knowledge or disconnected systems. Learn More About The Rise of Freight Orchestration Derek Netelenbos | Linkedin GoodShip | Linkedin GoodShip Learn more about Shipper offering Learn more about Broker offering Meet Laney, GoodShip's AI Transportation Analyst Insight to Action with Ryan Soskin The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: Google, Apple, Castbox, Spotify, Stitcher, PlayerFM, Tunein, Podbean, Owltail, Libsyn, Overcast Check out The Logistics of Logistics on Youtube

Good Morning Hospitality
GMH Bonus: Vrbo's Tim Rosolio on AI, Supply Boom, and the End of Easy Money in STRs

Good Morning Hospitality

Play Episode Listen Later Apr 23, 2026 38:22


In this Good Morning Hospitality, A Skift Podcast Bonus episode, Brandreth Canaley and Michael Goldin sit down with Tim Rosolio, VP of Vacation Rental Partnerships at Vrbo/Expedia Group, from a standout “Vacation Rental of the Year” property in New Hampshire. Tim breaks down what actually drives performance on Vrbo today, from must-have amenities and pricing strategies to the growing importance of quality, consistency, and reviews in an increasingly saturated market. He shares why the short-term rental “gold rush” is officially over, and what operators need to do now to stay competitive. The conversation also dives into Expedia Group's broader strategy, including the rapid growth of B2B distribution, the expansion of vacation rentals across Expedia's ecosystem, and how new tools like promotions and sponsored listings are changing visibility and bookings. They also tackle AI in travel, where it's already delivering value, where it's overhyped, and why the human element still matters in hospitality. Episode Chapters: 00:00 Snowy New Hampshire Setup 01:08 Why This Rental Won 01:26 How Vrbo Picks Homes 02:35 Hosts Who Go All In 05:22 Amenity Must-Haves 07:57 Boosting Rankings Fast 08:25 Promotions That Convert 10:25 Is The Gold Rush Over 12:44 Quality Over Quantity Era 16:58 Standards And Trust Issues 19:00 Cleaning and Reviewing Data 20:26 Reviews Signal Quality 21:36 Star Ratings Confusion 22:26 B2B Growth Expansion 25:09 AI In Travel Tech 26:32 Keeping Human Hospitality 28:16 OneKey On Vrbo 29:48 Sponsored Listings Launch 33:14 Rapid Fire Wrap Up Connect with Skift LinkedIn: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.linkedin.com/company/skift/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ WhatsApp: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://whatsapp.com/channel/0029VaAL375LikgIXmNPYQ0L/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Facebook: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://facebook.com/skiftnews⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Instagram: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.instagram.com/skiftnews/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Threads: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.threads.net/@skiftnews⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Bluesky: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://bsky.app/profile/skiftnews.bsky.social⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ X: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://twitter.com/skift⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Subscribe to ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠@SkiftNews⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ and never miss an update from the travel industry.

Behind the Stays
Inside the Vrbo Where George Washington Stayed — and the Operator Turning Savannah Into a Historic Luxury Destination

Behind the Stays

Play Episode Listen Later Apr 21, 2026 58:25


Connect with Corey: https://www.linkedin.com/in/corey-jones-a66a004/ Connect with Zach: https://www.linkedin.com/in/zacharybusekrus/ Apply to join the Journey Alliance: http://journey.com/alliance/ — His tenant stopped paying rent. When he went to investigate, he found guest books, five-star reviews, and a listing on VRBO — for his own home.   That's how Corey Jones stumbled into vacation rentals. No business plan. No grand ambition. Just a house he couldn't sell in 2009, a tenant who saw an opportunity before he did, and a New York Times travel feature he never knew existed — about a property he owned. That accidental beginning became Lucky Savannah, now one of the largest vacation rental management companies in one of the South's most beloved destinations, with over 400 properties across the city. We sat down together in one of those properties — a three-story home built in the 1760s, the oldest masonry brick structure in the state of Georgia, where George Washington once stayed. It's been a colonial meeting house, a law firm, and now a meticulously restored luxury vacation rental that just won one of VRBO's top homes of the year. In this episode, we explore: How a rental gone wrong became a 400-property portfolio — and why saying yes to everything was the right move early on What "historic luxury" actually means, and how Corey's team blends 18th-century architecture with modern amenities Why Savannah's hotel-first culture forced his team to operate at a higher standard from day one How he's thinking about AI — including a dedicated budget line item for 2026 The case for casting a narrow net in an industry that rewards specialization And why the operators who stayed disciplined through the post-COVID hangover are the ones getting the calls back Fifteen years in, Corey hasn't expanded into new markets or chased the hotel trend. He's betting that going deeper — not broader — is how you win in the long run. A special thanks to my friends at Expedia and the VRBO team for inviting me down to Savannah to capture Corey's story in person.   —   Behind the Stays is brought to you by Journey — a first-of-its-kind loyalty program that brings together an alliance of the world's top independently owned and operated stays and allows travelers to earn points and perks on boutique hotels, vacation rentals, treehouses, ski chalets, glamping experiences and so much more.   Your host is Zach Busekrus, Head of Growth at Journey. If you are a hospitality entrepreneur who has a stay, or a collection of stays with soul, we'd love for you to apply to join our Alliance at journey.com/alliance.

CPO PLAYBOOK
Private Equity's Easy Era Is Over | Lee McCabe

CPO PLAYBOOK

Play Episode Listen Later Apr 21, 2026 38:36


Private equity has had it easy for forty years. Cheap money, expanding multiples, and a rising S&P produced returns almost regardless of what firms did with the assets they bought. That era just ended — and Lee McCabe, Partner at Claymore Partners, argues most firms haven't adjusted to what replaces it. Lee spent years inside eBay, Expedia, Facebook, and Alibaba before joining a New York PE firm as an operating partner, and he's now built the operational platform he believes PE actually needs. Chapters: 00:00 The Evolution of Private Equity 02:42 Digital Transformation in Private Equity 08:17 Data-Driven Decision Making 14:04 The Future of Private Equity 27:34 Building a Brand in Private Equity We create high-performing powerhouses. Let's talk: https://leaderbook.ai/contact

Spittin Chiclets
Spittin' Chiclets Episode 638: Featuring Joey Kocur

Spittin Chiclets

Play Episode Listen Later Apr 17, 2026 188:18


On Episode 638 of Spittin' Chiclets, the guys are joined by Red Wings Legend Joey Kocur as he sat down with us to tell some unbelievable stories from back in the day, cup runs, cup celebrations, and much more. But first, the crew break down 5 of the first round matchups in the East. Set your playoff picks now, it's the start of the best time in hockey. Check out this weeks episode, you won't want to miss it. 00:00:00 - START 00:00:31 - Around the League 00:44:11 - Penguins Vs. Flyers 00:56:11 - Montreal Vs. Tampa 01:07:22 - Bruins Vs. Sabres 01:19:43 - Hurricanes Vs. Senators 01:31:28 - Vegas Vs. Utah 01:40:19 - Joey Kocur Interview 02:46:48 - RA's World 03:01:22 - ETC. Support the Show: PINK WHITNEY: Go get a bottle of Pink Whitney. Pinkies UP! NHL: The Stanley Cup Playoffs Bracket Challenge presented by Expedia is back! Start building your bracket and make your predictions! MAGNOLIA PICTURES: See NORMAL only in theaters starting April 17. Get your tickets now at https://www.normalthemovie.com/ NOBULL: Exclusively for Spittin Chiclets listeners, NOBULL is offering 35% off your FIRST order. Visit www.nobullproject.com and use code CHICLETS for 35% off your entire FIRST order. That's www dot N-O-B-U-L-L-P-R-O-J-E-C-T dot com, and use code C H I C L E T S for 35% off of the Official Training Shoe of the NHL. REESE'S: Pick one up today. SHELL: Shell V-Power® NiTRO+ Premium Gasoline. More power. More performance. In gasoline direct injection engine fuel injectors with continuous use of Shell V-Power NiTRO+ Premium Gasoline. Compared to lower octane fuels. Actual effects and benefits may vary according to vehicle type, driving conditions and driving style. See shell.us/more for more details.You can find every episode of this show on Apple Podcasts, Spotify or Netflix. Prime Members can listen ad-free on Amazon Music. For more, visit barstool.link/schiclets

50% with Marcylle Combs
How Human Behavior and AI Intersect In Creativity And Business: Femi Corazon

50% with Marcylle Combs

Play Episode Listen Later Apr 15, 2026 36:28


Femi Corazon shares his inspiring journey from Iowa to global success, exploring how storytelling, human behavior, and AI intersect in creativity and business. Discover insights on cultural diversity, the power of authentic stories, and the future of AI in human experiences.Femi is EVP, Executive Creative Director at Rescue, The Behavior Change Agency. She is a creative leader by trade and a brand builder and storyteller by obsession, with deep experience where creativity, culture, and innovation drive real-world impact and growth. At Rescue, Femi leads award-winning, large-scale behavior change initiatives forpublic health organizations across the United States, leveraging branded marketing approaches to deliver integrated, multi-channel campaigns powered byinsight-led storytelling and culturally resonant creative. Prior to Rescue, Femi served as VP, Brand Creative at NBCUniversal, where she played a key role in the global rebrand for Universal Destinations & Experiences, associated brand campaigns, and upfront planning for the launch of EPIC Universe. Earlier in her career, she was Head of Creative at Little Dot Studios Americas, shaping modern, short-formstorytelling and brand engagement for brands including Google, Disney, and Expedia. Her broader experience spans technology, entertainment, and retail, with work for Snyders of Hanover, NBC Television, ABC, AT&T, Intel, Lenovo,T-Mobile, and Michelob. Across her career, Femi has led and mentored resilient, high-performing teams while delivering work grounded in clarity,craft, and emotional truth. A certified global Gallup Strengths Coach, she is deeply committed to compassionate leadership, craft excellence, and building cultures where people and ideas can thrive. She holds an MBA in Design Strategy from California College of the Arts and is based in Los Angeles, where she liveswith her dog, Zooey. Get In Touch With Femi:www.femicorazon.comhttps://linkedin.com/in/femicorazon/

The Marketing Millennials
Expedia's Brand & Creative Strategy Playbook with Natalie Wills, SVP of Marketing and Creative at Expedia Group | Ep. 408

The Marketing Millennials

Play Episode Listen Later Apr 15, 2026 40:23


What does it take to run Marketing for multiple global brands at once without losing creativity or performance? Daniel sits down with Natalie Wills, SVP of Marketing & Creative at Expedia Group, to break down how she leads Marketing across Hotels.com, Expedia, and Vrbo…all at the same time. Natalie shares her unconventional path into Marketing (from economics to global brand leadership), and then dives into the real strategy behind Expedia's latest campaigns, including how mascots like “Bellboy” drive memorability in a crowded market and why bringing back nostalgic brand assets can outperform starting from scratch. And, why do most companies still get brand vs. performance Marketing completely wrong? Natalie and Daniel discuss.  If you're scaling a brand, managing multiple products, or trying to balance creativity with performance, this is the episode for you. Wrike brings structure, visibility, and accountability to work, so companies can make better business decisions, improve efficiency, and reduce risk. Learn more at wrike.com/tmm Follow Natalie: LinkedIn: https://www.linkedin.com/in/nataliealisonwills/ Follow Daniel: LinkedIn: https://www.linkedin.com/in/daniel-murray-marketing/ Sign up for The Marketing Millennials newsletter: www.workweek.com/brand/the-marketing-millennials Daniel is a Workweek friend, working to produce amazing podcasts. To find out more, visit: www.workweek.com

The Bill Simmons Podcast
The 30 Most Intriguing NBA Playoff Guys, With Zach Lowe

The Bill Simmons Podcast

Play Episode Listen Later Apr 13, 2026 131:35


The Ringer's Bill Simmons and Zach Lowe preview the 2026 NBA playoffs on the final day of the regular season before doing a draft of the most intriguing guys in the playoffs (0:32). Host: Bill Simmons Guest: Zach Lowe Producers: Chia Hao Tat, Eduardo Ocampo, and Chris Wohlers Bundle and Save Book now on Expedia.com The Ringer is committed to responsible gaming. Please visit⁠⁠⁠ www.rg-help.com⁠⁠⁠ to learn more about the resources and helplines available. Learn more about your ad choices. Visit podcastchoices.com/adchoices

ParentingAces - The Junior Tennis and College Tennis Podcast
Find a Court Anytime, Anywhere with CourtsApp ft Daren Hornig

ParentingAces - The Junior Tennis and College Tennis Podcast

Play Episode Listen Later Apr 8, 2026 27:58


Welcome to Season 15 Episode 14 of the ParentingAces Podcast! This week, we learn about a new app to help tennis families find a court any time, whether at home or while traveling to a tournament.CourtsApp, the first AI-powered marketing andbooking platform built to modernize court marketing and reservations, helps players instantly find and book open courts for tennis, TYPTI, pickleball, padel, and more. Bonus: you can download and use CourtsApp at no cost!CourtsApp founder and CEO, Daren Hornig, has been intimately involved in the tennis space for most of his adult life. “CourtsApp was born from pure frustration,” said Hornig, an avid tennis and pickleball player. “For years, my friends and I struggled to find open courts in real time and near where I wanted to play. We wanted a simple, reliable solution that matched how people already book restaurants, travel, or fitness. Now, with CourtsApp, they finally have one.”Hornig calls CourtsApp the “OpenTable for courts. The Expedia of racquet sports,” and added, “Beyond convenience, CourtsApp connects people; helping friends meet toplay, helping communities stay active, and making racquet sports more accessible to everyone. It is also a critical marketing tool for facility owners. Most operators lack the funds and expertise to market effectively in today's complex digital environment, and CourtsApp does this for them and more. Our goal is to get players on the courts and help clubs keep their courts full. It's really a win-win scenario for all.”Players and clubs can learn more or join the platform at CourtsApp.com and download CourtsApp from the Apple App Store for iOS and the Google Play Store for Android. As always, I am available for one-to-one consults to work with you as you find your way through junior tennis and the college recruiting process. You can purchase and book online through our website at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://parentingaces.com/shop/category/consult-with-lisa-stone/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.If you're so inclined, please share this – and all our episodes! – with your fellow tennis players, parents, and coaches. You can subscribe to the podcast on Apple Podcasts or via your favorite podcast app. Please be sure to check out our logo'd merch as well as our a la carte personal consultations in our ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠online shop⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.CREDITSIntro & Outro Music: Morgan Stone aka STØNEAudio & Video Editing: Lisa Stone

The Bill Simmons Podcast
UConn's Miracle, Weirdest NBA Season Ever, A Scary Playoff Team Draft, and an Iffy Expansion Plan With Zach Lowe

The Bill Simmons Podcast

Play Episode Listen Later Mar 30, 2026 105:22


Join The Ringer's Bill Simmons and Zach Lowe LIVE on Netflix right after Knicks vs. Thunder to react to UConn's buzzer beater against Duke before diving into a scary playoff team draft (0:32). Then, they discuss the NBA expansion plans and take a deep dive into the weirdest NBA season's ever (01:01:29). Host: Bill Simmons Guest: Zach Lowe Producers: Chia Hao Tat, Eduardo Ocampo, and Chris Wohlers Sam's Club | Join The Club of Yes And Bundle and Save Book now on Expedia.com The Ringer is committed to responsible gaming. Please visit⁠⁠⁠ www.rg-help.com⁠⁠⁠ to learn more about the resources and helplines available. Learn more about your ad choices. Visit podcastchoices.com/adchoices

New Heights with Jason and Travis Kelce
Randy Moss on Cowboys Revenge Game, Edelnut Origins, Wideout Woes & an All Dog NFL Team | EP 181

New Heights with Jason and Travis Kelce

Play Episode Listen Later Mar 4, 2026 93:56


92%ers, welcome to another episode of New Heights brought to you by Expedia!First, Travis and Jason take a look down memory lane with an NFL Combine then and now, Randy Moss joins the show to talk his basketball roots and journey from Marshall University to the Minnesota Vikings, Playing with Tom Brady and More! Check out all of our new merch at https://amzlink.to/az0JVda6JMjOrWatch and listen to new episodes of New Heights every Wednesday during the NFL season and follow us on Social Media for all the best moments from the show: https://lnk.to/newheightshowYou can also listen to new episodes ad-free on Wondery+. Join Wondery+ in the Wondery App, Apple Podcasts or Spotify. ...Download the full podcast here:Wondery: https://wondery.app.link/s9hHTgtXpMbApple: https://podcasts.apple.com/us/podcast/new-heights/id1643745036Spotify:https://open.spotify.com/show/1y3SUbFMUSESC1N43tBleK?si=LsuQ4a5MRN6wGMcfVcuynwSend something to the New Heights Mailbox. Don't be weird though. C/O New Heights Productions135 E OLIVE AVE, BURBANK, CA 91502Support the show: EXPEDIA: The one place you go to go places. https://www.expedia.com/PEPSI: Pepsi Zero Sugar: Let your taste decide! Visit https://www.pepsi.com/where-to-buy to find Pepsi Zero Sugar near you.HILL'S PET NUTRITION: Because you're only human, there's Hill's. Find the right food at https://www.hillspet.com/sciencedoesmorePLANET FITNESS: Rebound & Recover this March with the Planet Fitness Black Card. One membership, a number of ways to get strong. Learn more at http://planetfitness.com. Hours, amenities, and offers vary by club. Check out http://planetfitness.com or stop by your local club for more information. Must be 18 years old to enroll, or 13-17 with parent/guardian.ALLSTATE: Check Allstate first for a quote that could save you hundreds: https://allstate.com/See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

The Rizzuto Show
DAILY SHOW: Plays With Ding-A-Ling On A Ship | Rizzuto Show Comedy Podcast

The Rizzuto Show

Play Episode Listen Later Mar 4, 2026 166:14


Today's funny podcast kicks off with important cultural education: what exactly is a punchki (and why does it sound like something you shouldn't Google at work)? It's International Pancake Day, it's March 4th (the only holiday that's also a command), and somehow that spirals into Cardinals ticket math, dynamic pricing debates, and the realization that yes — $29 for unlimited ballpark hot dogs will absolutely test your personal integrity.Then we unleash one of the most chaotic listener games in show history: Two Truths and a Lie. Disturbed superfans who've never seen Disturbed. Woof Wednesday regulars who may or may not be hoarding dogs. A dude slimed on Nickelodeon who also traveled the country playing competitive dodgeball. We don't just guess — we overanalyze like it's a true crime doc.Meanwhile, Rafe returns from Trailer Trash Tammy's Pontoon 2 cruise with tales of:A completely full cruise jail.A man under house arrest at sea.Moo-moo themed fights.And a potential invitation to be indoctrinated into the Blackfoot tribe (yes, really).Somehow in the middle of all this, we also break down HBO's “DTF St. Louis,” debate whether St. Louis suburbs really look like Atlanta, and question why every fictional TV station west of the Mississippi still starts with a “W.” We're looking at you, Hollywood.There's celebrity chaos (Christina Applegate ditching Brad Pitt for Sebastian Bach), Twisted Sister news, casino roulette stories, and enough side quests to make your GPS give up entirely.If you're here for a funny podcast that blends daily comedy, pop culture commentary, weird news, St. Louis pride, and just enough chaos to make you question your life choices — congratulations. You found your people.This funny podcast is part morning show, part group therapy, and part “who let these guys have microphones?”And yes… we absolutely try to generate Rafe's Native American name on-air using a questionable internet quiz. Because of course we do.Follow The Rizzuto Show → https://linktr.ee/rizzshow for more from your favorite daily comedy show.Connect with The Rizzuto Show Comedy Podcast online → https://1057thepoint.com/RizzShow.Hear The Rizz Show daily on the radio at 105.7 The Point | Hubbard Radio in St. Louis, MO.Expedia's New 2026 Air Hacks ReportNew Android App Called the Nearby Glasses Alerts Users to Smart Surveillance DevicesMeta's Ray-Ban Smart Glasses Expose Your Private Moments & Data to Offshore WorkersMan charged with committing child sex crimes at Kirkwood WalmartHome explodes after report of gas leak in ImperialBilly Idol says smoking crack helped him quit heroin: ‘It worked'All Hell Broke Loose': Disaster as Fencing Wire Gets Tangled in Spinning Car WashSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.