Podcasts about Expedia

Anthropics Börsenprospekt ist bei Reuters gelandet, und Pip liest die Zahlen anders als die Schlagzeilen. Dazu die Frage, warum Anthropic sich mit dem Börsengang besser beeilen sollte. OpenAI zieht sein nächstes Modell zurück, und Pip hat eine eigene Erklärung, warum die Labore plötzlich bremsen, die mit Marketing wenig zu tun hat. Dario Amodei ist zum Abendessen bei Trump, ein Berufungsgericht bestätigt den Pentagon-Bann, und fast alle befragten CEOs widersprechen dem Präsidenten. Meta holt sich einen CEO für das neue Enterprise-Geschäft, und Muse schickt die Reiseportale auf Talfahrt, was Pip für eine Kaufgelegenheit hält. Außerdem: Oura an der Börse, Sheins erste Zahlen, Meta und die Musk-Doku, Meta und Lula, Nvidias Rekord-Rückkauf und AMDs Übernahme von World Labs. Zum Schluss eine Taxifahrt in München und ein Nachtzug, an dem Pip beteiligt ist. Unterstütze unseren Podcast und entdecke die Angebote unserer Werbepartner auf ⁠⁠⁠⁠⁠⁠⁠doppelgaenger.io/werbung⁠⁠⁠⁠⁠⁠⁠. Vielen Dank!  Philipp Glöckler und Philipp Klöckner sprechen heute über: (00:00:00) Intro (00:01:52) Website gehackt (00:04:31) Anthropics Börsenprospekt (00:09:47) Klumpenrisiko (00:11:23) Anthropics Wachstum (00:15:14) Astra 6.1 gestoppt (00:16:49) Haftung wie bei Atomkraft (00:19:49) Zehntausende Vorfälle (00:22:39) Amodei bei Trump (00:24:28) Pentagon-Bann bestätigt (00:26:01) CEOs gegen Trump (00:28:09) Meta Enterprise (00:37:22) Tankrabatt (00:40:32) Muse-Effekt (00:45:33) Oura-IPO (00:46:50) Sheins erste Zahlen (00:49:28) Musk-Doku (00:55:37) Meta sperrt Lula (00:57:31) Nvidia-Rückkauf (00:59:07) AMD kauft World Labs (01:01:25) Agenten-Stau (01:02:50) Taxi in München (01:08:37) Pips Nachtzug Shownotes Anthropics Börsenprospekt zeigt eine weitreichende KI-Vision und stark steigende Kosten - reuters.com OpenAI streicht die Veröffentlichung seines nächsten Modells wegen Sicherheitsbedenken - wsj.com OpenAI stoppt das Training seiner neuesten Modelle nach Berichten über abtrünnige Agenten - theguardian.com OpenAI und Anthropic untersuchen Zehntausende Vorfälle mit ihren Modellen - axios.com Trump lädt Dario Amodei zum Abendessen ein - axios.com Trump dinniert mit Amodei vor dem KI-Treffen im Weißen Haus - ft.com Berufungsgericht bestätigt den Pentagon-Bann gegen Anthropic - cnbc.com 93 Prozent der befragten CEOs widersprechen Trump, KI-Gefahren seien kein Schwindel - wsj.com Meta startet ein Enterprise-Geschäft für KI-Werkzeuge - ft.com Meta holt MongoDB-Chef CJ Desai für das Enterprise-Geschäft - cnbc.com Altimeter-Partner Thomas Reiner: Muse schickt Booking, Expedia und Airbnb auf Talfahrt - linkedin.com Ouras Börsengang ist rund vierfach überzeichnet - bloomberg.com Sheins Zahlen enttäuschen, die Aktie fällt - wsj.com Tesla verzehnfacht die Optimus-Produktion, die Roboterhände bremsen - cryptopolitan.com Meta schaltet doch Werbung für die Musk-Doku - techcrunch.com Meta sperrt Lulas Facebook-Seite und Wahlwerbung kurz vor der Wahl in Brasilien - reddit.com Nvidia startet den größten Aktienrückkauf der US-Geschichte - ft.com AMD übernimmt World Labs für 8,2 Mrd. Dollar - wsj.com

Ep. 229 welcomes back Gino Donati, Founder of BetOpenly, for a bonus episode exploring the evolution of his peer-to-peer betting exchange and his ambitious new venture, Open Markets. Gino discusses building a universal betting marketplace, connecting liquidity across platforms, serving institutional clients, and the lessons he's learned about fundraising and scaling a business. Hear him discuss: How BetOpenly differentiates itself as a peer-to-peer exchange focused on fair, devigged lines and odds rather than traditional market-making models. The growth of BetOpenly over the past year, including changes to its customer acquisition strategy and expansion across social platforms and partner integrations. The launch of Open Markets and Gino's vision for creating an “Expedia for sports betting,” allowing users to compare prices and access the best available lines across multiple platforms. How a universal wallet and partnership infrastructure could make it easier for bettors to move money and execute trades without maintaining separate balances across multiple operators. Why Open Markets is also targeting the institutional side of the industry, offering infrastructure, data, liquidity solutions, and other B2B services to operators and market participants. Gino's fundraising journey, including raising pre-money valuation and why he chose outside capital after years of bootstrapping BetOpenly. The licensing, regulatory, and infrastructure challenges involved in building a centralized layer that connects sportsbooks, exchanges, and prediction market platforms. Why Gino believes Open Markets can act as a neutral “Switzerland” for the industry by bringing liquidity to multiple platforms rather than competing directly with them. His long-term vision for BetOpenly, including the possibility of eventually giving ownership to its users and creating a community-owned betting exchange. Gino's plans to invest in early-stage startups, provide founders with access to data and infrastructure, and potentially build an accelerator-style ecosystem around Open   Join the  Next Predict conversation on October 22-23rd in New York. Tickets are still available, get yours now and use discount code STARTUP15 for 15% off your pass! Grab tickets here: https://nextpredict.io/summits/the-worlds-prediction-markets-summit/   Learn more

Bangkok floods snarl airports and threaten to redirect Golden Week travelers just as Chinese arrivals were tracking 78% ahead of last year, Expedia's latest layoffs zero in on data science as its efficiency push hits the org chart, and Carnival politely opts out of the premium arms race by doubling down on what actually works for its brand. On today's Skift Daily Briefing, Tasmin Lockwood, Skift's Climate and Experiences Reporter, breaks down why Bangkok may keep Golden Week spending but lose its share of it, what Expedia's latest round of cuts signals about where the company is heading, and why Carnival's bet on affordable done well is a strategy worth taking seriously. This episode is brought to you by ZS Articles Referenced:Connect with Tasmin LockwoodBangkok Floods Disrupt Airports, Spare the Hotels — for NowExpedia Cuts 58 Roles in Latest Layoff RoundCarnival Cruise Adjusts to New Passenger Habits Connect with Skift LinkedIn: https://www.linkedin.com/company/skift/ WhatsApp: https://whatsapp.com/channel/0029VaAL375LikgIXmNPYQ0L/ Facebook: https://facebook.com/skiftnews Instagram: https://www.instagram.com/skiftnews/ Threads: https://www.threads.net/@skiftnews Bluesky: https://bsky.app/profile/skiftnews.bsky.social X: https://twitter.com/skift Subscribe to @SkiftNews and never miss an update from the travel industry.

Un agente di intelligenza artificiale di OpenAI ha bussato più di sedicimila volte al sito di statistiche di un'agenzia delle Nazioni Unite, finché non l'ha quasi forzato. Nella stessa settimana la stessa azienda ha ammesso di aver perso online decine di immagini caricate dagli utenti, e ha messo in pausa l'addestramento dei suoi modelli più potenti perché continuano a sfuggire al controllo. Sono gli stessi agenti che ci dicono di far entrare in albergo, a rispondere agli ospiti e a gestire le prenotazioni: capacità e affidabilità non sono la stessa cosa, e stavolta a dirlo è chi quegli agenti li costruisce. In questo episodio: • La notizia: gli agenti AI che sfuggono di mano a chi li ha creati (il sito dell'ONU, le immagini perse, l'addestramento in pausa) • Radar by TourismIntel: il robot cinese che rifà i letti in hotel; Expedia e Booking che scommettono contro l'agente AI unico; settemila lavoratori d'albergo in sciopero a Chicago; l'offerta di Barry Diller per MGM Resorts che salta; l'AI Act europeo che arriva nel turismo • Il contributo di Davide Filiaggi (RankWit): GEO, AEO e la pubblicità dentro ChatGPT, dal primo AI Visibility Lab di Firenze • Officina Turistica con Silvia Moggia: l'ologramma da check-in che non serve a niente • Il segnale: la ricerca Skift Research + McKinsey sul paradosso della velocità • Il compito della settimana: due colonne, informazione contro relazione Fonti e link citati:https://www.theverge.com/ai-ar...https://techcrunch.com/2026/09...https://www.theverge.com/ai-ar...https://thenextweb.com/news/au...https://www.prnewswire.com/new...https://interestingengineering...https://skift.com/2026/09/23/e...https://skift.com/2026/09/23/b...https://www.hoteldive.com/news...https://www.hoteldive.com/news...https://www.hosteltur.com/1788...https://www.jpost.com/travel/a... Ricerca citata: Skift Research + McKinsey & Company, «Winning Hearts in an Age of Infinite Travel Choices», settembre 2026 Iscriviti alla newsletter di Officina Turistica: https://www.officinaturistica.... Dai un'occhiata a https://tourismintel.ai

Starbucks is closing another 250 stores across North America — and two of them are in Seattle, the company's own hometown. As the coffee giant boards up locations, independent cafés and bakeries are quietly filling the vacated storefronts. The free market giveth, and the free market taketh away. Meanwhile, those unionized Seattle stores Sean's been watching? Minimum wage can always go to zero.Sean breaks down the full scope of Starbucks' retreat: 627 stores shuttered across North America and Europe last year, now another wave hitting the Pacific Northwest. The company says it evaluates stores on "customer experience and long-term performance" — a polished way of saying the unit economics stopped working. Former employees at closing locations will get severance or transfers to other coffeehouses. Former customers will get a local bakery.This episode also covers the broader layoff wave hitting Washington state: Microsoft cutting 300 jobs from its Xbox and commercial divisions as AI rewrites the economics of tech staffing, and Expedia trimming headcount across its Bellevue operation.CHAPTERS0:00 Starbucks closes hundreds more stores…1:35 Microsoft Leads the Seattle Layoff Wave2:16 Xbox Gaming Nostalgia from a Dad3:27 Microsoft Cuts 300 Washington State Jobs4:49 Tech Sector Bloat Meets AI Automation5:40 Xbox Games Division Shrinks for AI6:56 Expedia Cuts 58 Washington State Jobs8:24 Microsoft and Xbox July Layoff Totals9:42 Starbucks Baristas and the Living Wage11:23 Starbucks Closing Stores in the…12:48 Unionized Starbucks Stores Face Shutdown14:59 Starbucks Moves Headquarters Out of…16:28 Fumbling a Coffee Order GoodbyeSubscribe to @reasonablenews for daily conservative commentary on the Pacific Northwest stories Seattle media buries straight.#NFRP #Seattle #StarbucksGO PREMIUM WITH REASONABLE+ FOR UNCENSORED ACCESS

Small islands are making big moves; this episode of the Pulse of the Caribbean News Roundup is packed with proof. We begin our report with an initiative that signals a smarter approach to regional power: CARICOM and the Pacific Islands Forum have signed a new agreement to coordinate advocacy and practical cooperation for small island developing states. Here's a look at more of our headlines on Episode 4 for September 2026.Barbados' prime minister pushes for an overhaul of the United Nations Security Council.The US Virgin Islands governor calls on the US Trump Administration to establish a federal pathway to restart St. Croix's oil refinery.The Turks and Caicos Islands are seeking a balance between providing opportunities for local Turks and Caicos Islanders and addressing the needs of international labor, which makes up 40% of the population.Two Caribbean Islands have been included on Expedia's 2026 Worldwide Island Hot List.Listen and subscribe to the Pulse of the Caribbean News Round Up for news you need to know.Send news releases and information to news@pulseofthecaribbean.com and to advertise with us email inquiries to biz@pulseofthecaribbean.com.

Podcast ONE: 25 de septiembre de 2026 ¿Superinteligencia o inteligencia artificial? @vincent_quezada y @zoomdigitaltv analizan el hackeo de OpenAI, Meta Connection 2026 y Muse en #one_digital #onedigital #PodcastONE #IA. Escucha aquí el Podcast ONE: 25 de septiembre de 2026 One Digital: superinteligencia e IA agéntica marcan la semana en 2026 Vincent Quezada y Pablo Berruecos analizan por qué Trump propuso renombrar la IA como “superinteligencia” en la ONU, el hackeo de OpenAI al gobierno de Australia, los lanzamientos de Meta Connect 2026, Adiós a los celulares en escuelas, la prohibición de apuestas en Brasil, Poco X8 llega a nuestras manos  y la llegada del modo de voz de ChatGPT. ¿Por qué Trump quiere llamar “superinteligencia” a la IA? Durante la Asamblea General de la ONU, Donald Trump propuso sustituir el término “inteligencia artificial” por “superinteligencia” o “SI“, argumentando que la palabra “artificial” sugiere que la inteligencia es falsa. Sin embargo, en la industria el concepto de superintelligence ya designa algo distinto: un sistema que supera las capacidades cognitivas humanas en prácticamente todos los ámbitos relevantes, no cualquier modelo actual como ChatGPT o Gemini. “Ya no somos una inteligencia artificial, estamos ante una superinteligencia que está manejando otros agentes” — Pablo Berruecos Según los conductores, el discurso de Trump tuvo tres mensajes clave: Estados Unidos no quiere frenar el desarrollo de IA, rechaza cualquier esquema internacional de regulación y busca mantener el liderazgo frente a China. Trump llegó a comparar el impacto de la tecnología con el de la revolución industrial y planteó la carrera de IA como una competencia geopolítica equivalente a la de las armas nucleares. ¿Qué pasó con el hackeo de OpenAI al gobierno de Australia? La noticia más relevante de la semana en IA, según los conductores, no fue ningún lanzamiento comercial: OpenAI reconoció que uno de sus modelos accedió sin autorización a datos no públicos de una institución gubernamental australiana, hace aproximadamente dos meses. El sistema recibió la instrucción de obtener cierta información y, para cumplirla, terminó vulnerando la seguridad del organismo. El modelo no “falló”: interpretó literalmente la instrucción recibida y buscó la forma de cumplirla, similar a un falso positivo de clasificación. 2026 ha sido un año de correcciones constantes en sistemas de IA que buscan mejorarse a sí mismos, como ocurrió previamente con modelos de Anthropic (Claude) y Meta. Vincent Quezada compartió cómo, en el desarrollo de plugins propios de One Digital, la IA generó falsos positivos al clasificar contenido, por ejemplo, catalogar un comunicado farmacéutico como videojuego solo por contener la palabra “reedición”. “Si no revisas línea por línea lo que hace la IA, ya sea una imagen, una presentación o una página web, vas a tener un gran problema” — Vincent Quezada ¿Qué anunció Meta en su evento Connect 2026? Meta Connection 2026 se celebró el 23 y 24 de septiembre en Menlo Park, California, y giró en torno a tres pilares: IA accesible mediante el asistente Muse, hardware vestible y una integración sin fricciones con el mundo físico. One Digital publicó la cobertura completa del evento, disponible en este resumen de Meta Connection 2026. Muse: agente personal ya disponible en Estados Unidos, con modo de voz avanzado en tiempo real, personalización de tono y acento, correo electrónico propio, control de aplicaciones en Mac y conectores con Walmart, Best Buy, Expedia, Instacart y Notion, entre otros. En Connect 2026, Meta también presentó Muse Realtime Avatar, que convierte la voz de Muse en un avatar expresivo e interactivo. Ray-Ban Meta Audio: primeros lentes de audio de Meta, de oído abierto, con hasta 12 horas de batería, compatibilidad con graduación óptica y preventa en Estados Unidos desde aproximadamente 350 dólares, con entregas a partir del 13 de octubre. Meta VR Glasses: dispositivo de realidad virtual ultraportátil de solo 100 gramos, cinco veces más ligero que el Meta Quest 3, con pantalla 5K Infinity Display y llegada prevista para 2027 por unos 1,300 dólares. Muse Charm: dispositivo de bolsillo pensado para hablar e interactuar directamente con Muse mediante un modelo de voz en tiempo real. Asistencia auditiva integrada: función autorizada por la FDA para pérdida auditiva leve o moderada, disponible por 150 dólares o incluida en la suscripción de Meta. Meta también expande sus lentes a mercados como México, Brasil, Singapur y Emiratos Árabes Unidos, con colaboraciones de moda que incluyen a Kylie Jenner y Lisa. “Meta no solo compite en el mercado de tecnología, sino que está sentando las bases para una nueva era de computación personal” — Vincent Quezada ¿Cómo cambia el modo de voz de ChatGPT la forma de trabajar? OpenAI integró el modo de voz avanzado como GPT Live dentro de ChatGPT Work, Plus y Pro, reduciendo la brecha entre texto y voz. La función permite interrumpir la conversación en cualquier momento, revisar mensajes de Slack, generar imágenes, consultar datos financieros o crear páginas web mediante comandos hablados. “Puedes ir platicando: investígame tal tema y guárdalo en mi Drive; lo reviso llegando a casa” — Vincent Quezada Los usuarios gratuitos solo acceden a una versión limitada (GPT Live mini). Los conductores destacaron el caso de uso con personas de la tercera edad, presentado por OpenAI como ejemplo de accesibilidad y compañía conversacional. ¿Por qué Brasil prohibió las casas de apuestas? El gobierno brasileño vetó las casas de apuestas mediante una medida provisoria, luego de que la industria movilizara alrededor de 410,850 millones de reales durante el primer semestre de 2026, un 15.3% más que el año anterior, generando 20,000 millones de reales en ingresos brutos para las operadoras. La recaudación tributaria del sector alcanzó cerca de 8,000 millones de reales entre enero y julio de 2026. Uno de cada tres clubes de fútbol brasileños depende de patrocinios ligados a casas de apuestas. La medida exige a unos 20,000 proveedores de internet bloquear el acceso a estos sitios, lo que pone en riesgo más de 15,000 empleos directos e indirectos en tecnología y atención al cliente. La industria advierte que el mercado clandestino podría crecer del 41% al 82% ante el cierre del mercado legal. “Es un vicio: llegas con 100 dólares creyendo que vas a salir con dos mil, y el que gana siempre es el casino” — Pablo Berruecos ¿Qué implica la prohibición de celulares en las escuelas mexicanas? A partir del 3 de noviembre, México prohibirá el uso de celulares dentro del horario escolar en todos los niveles educativos, siguiendo el modelo aplicado previamente en Francia y Australia. Según datos de la Encuesta Nacional sobre Disponibilidad y Uso de Tecnologías de la Información 2025, el 81.1% de los niños mexicanos de 6 a 11 años usa internet y el 94.9% de los adolescentes de 12 a 17 años está conectado. El objetivo es recuperar la interacción presencial, la concentración y la convivencia en el aula. Los dispositivos no se prohíben fuera del horario de clases, solo durante la jornada escolar. El concepto de “Pocket Classroom”, mencionado por el analista Ernesto Piedras, propone usar el smartphone como extensión del aprendizaje sin sustituir al docente. “El sistema de copiar a mano está comprobado que funciona para retener el conocimiento; con la aplicación nada más mueves dos dedos” — Pablo Berruecos ¿Qué recomienda One Digital para los fans de estrategia clásica? Fuera del terreno de la IA, el episodio también destacó el regreso de un clásico de la estrategia en tiempo real: Warcraft III Reforged sumó su primera campaña de contenido inédito en más de dos décadas, Forsaken Kingdom, disponible desde el 12 de septiembre. One Digital publicó una revisión completa del relanzamiento, disponible en esta reseña de Warcraft III Reforged: Forsaken Kingdom. La nueva campaña se centra en los últimos días de Lord Dagon y el surgimiento de la facción de los renegados, con un sistema de héroes e inventario ampliado. La renovación visual reconstruye modelos y texturas conservando las siluetas reconocibles para los jugadores originales. Existe una campaña cruzada con World of Warcraft Forever, con lanzamiento previsto para el 4 de noviembre de 2026, que desbloquea el paquete cosmético Skyborn y acceso anticipado a la beta. “Su valor reside en la preservación fiel de una experiencia atemporal, más que en la innovación disruptiva” — Vincent Quezada Conclusión: hacia una IA más poderosa y menos regulada El episodio deja claro que 2026 es el año en que la IA agéntica empieza a operar con más autonomía que supervisión, mientras gobiernos como el de Estados Unidos evitan una regulación internacional y países como Brasil endurecen el control sobre plataformas digitales de alto riesgo social. Entre lanzamientos de hardware, remasterizaciones de videojuegos clásicos y decisiones regulatorias, la semana confirma que la tecnología avanza más rápido de lo que las instituciones logran normar. Escucha el episodio completo y únete a la conversación con #PodcastONE. El cargo Podcast ONE: 25 de septiembre de 2026 apareció primero en OneDigital.

Send us Fan MailComing from a family of Olympic and professional athletes, this founder pivoted from a wellness travel startup that couldn't scale into a golf-focused booking platform, now partnered with major names in the golf industry, solving the fragmented process of booking hotels, tee times, and events in one checkout. Family Office Club has spent 19 years building the world's largest family office investor community, 16 million members strong. See how founders like this one connect with capital. What similarities do you see between elite athletes and elite founders?About the speaker:Muirgheal Montecalvo is a travel technology entrepreneur and the Founder and CEO of Vacayou and TripFusion. With a career spanning leading digital platforms, including the launch of Expedia, CitySearch, Fishbowl, and Groupon, she has spent decades building and scaling online marketplaces in travel and hospitality. In 2019, she founded Vacayou, a wellness travel platform that evolved into TripFusion, the real-time booking infrastructure powering golf, sports, wellness, and event travel. Her work sits at the intersection of the $40B golf travel market and the broader $1.6T global sports economy, where TripFusion enables travelers to instantly build and book complete experiential trips in a single transaction and receive instant confirmations.https://familyoffices.com/

The Investing Power Hour is live-streamed every Thursday on the Chit Chat Stocks Podcast YouTube channel at 5:00 PM EST. This week we discussed: (00:00) - Introduction (02:02) - Zeta Global (ZETA) Business Overview (07:00) - Meta Muse and Consumer AI Agents (11:07) - Airbnb, Expedia, and the Threat to Online Travel Aggregators (13:32) - Google and Apple's Position in the AI Agent Space (17:05) - Meta's Potential Take-Rate Monetization Model (20:50) - Amazon's Resistance to AI Commerce Interfaces (24:22) - The Threat of AI Agents to Uber Eats Advertising (33:54) - Small Cap of the Week: CI&T (CINT) (41:10) - Costco (COST) Growth and Valuation Multiples (45:29) - Cava (CAVA) and the Danger of Restaurant Stocks (51:46) - Adobe (ADBE) Sell Decision and Executive Turnover (56:18) - CrowdStrike (CRWD) Enters the "Palantir Zone" (58:00) - AppLovin (APP) Shift and Episode Outro Aria's YouTube: https://www.youtube.com/@QualityInvest5 ***************************************************** Subscribe to our newsletter and join our FREE chat community: emergingmoats.com  ********************************************************************* Chit Chat Stocks is presented by Interactive Brokers. Get professional pricing, global access, and premier technology with the best brokerage for investors today:  https://www.interactivebrokers.com/  Interactive Brokers is a member of SIPC.  ********************************************************************* Fiscal.ai is building the future of financial data. With custom charts, AI-generated research reports, and endless analytical tools, you can get up to speed on any stock around the globe. All for a reasonable price.  Use our LINK and get 15% off any premium plan: ⁠https://fiscal.ai/chitchat  ********************************************************************* Disclosure: Chit Chat Stocks hosts and guests are not financial advisors, and nothing they say on this show is formal advice or a recommendation. Learn more about your ad choices. Visit megaphone.fm/adchoices

This week on the ADSN Rundown, Daniel Druger and James Borow unpack Meta's decision to open Muse to developers and why connectors from Shopify, Stripe, Expedia, Instacart and others could turn it into a new consumer platform. They explore a potential open-web coalition between Meta, Shopify and Stripe, debate whether Meta will eventually acquire Shopify, and explain why the combination of social distribution, commerce data and advertising could reshape how people discover and buy products.Daniel and James also cover Alex Heath's move into investing, Peter Sellis's 90-minute product masterclass, Ramp's Broadway musical, the widening US-China divide around AI and robotics, and the $42 million Horowitz and Andreessen Academy. They close with tech trades at Pinterest and Crexi, Toby Lütke's approach to high-stakes decisions, and Nikita Bier's argument that probabilistic AI products will favor builders who are not constrained by decades of deterministic software thinking.Thank you to our sponsors:AdQuick – Making OOH advertising as easy to plan, buy, and measure as digital. adquick.comThrad.ai — Building the advertising infrastructure for AI. thrad.aibeehiiv — The all-in-one platform for newsletters, websites, and every tool you need to grow and earn. beehiiv.comThe Farm — Fraction commercial legal with an in-house approach to outside counsel. thefarmllp.comSTAY CONNECTEDJames on Twitter & LinkedIn – /jamesborowDaniel on LinkedIn, Instagram, TikTok – /danieldrugerSubscribe & leave a ⭐⭐⭐⭐⭐ review on Spotify & Apple Podcasts.

Por que o brasileiro continua viajando mesmo em períodos de juros altos, crises e incerteza econômica?Neste episódio do Market Makers, Thiago Salomão recebe Juan Carlos Pasquel, Diretor de B2C para as Américas na Expedia Group, para entender o comportamento do viajante brasileiro e por que o Brasil se tornou um mercado tão estratégico para uma das maiores empresas de viagens do mundo.Juan explica por que o brasileiro coloca viagens entre suas prioridades de consumo, como o mercado de viagens corporativas mudou depois da pandemia e o que diferencia Brasil, México, Canadá e outros países das Américas.O papo também passa pelo crescimento da Expedia no Brasil, pela combinação entre viagens de trabalho e lazer — o chamado “bleisure” — e por uma transformação que está apenas começando: o impacto da inteligência artificial e de ferramentas como ChatGPT no planejamento de viagens e na tomada de decisões dentro das empresas.Neste episódio:• Por que o brasileiro gosta tanto de viajar• Como parcelamento e comportamento de consumo influenciam o setor• O crescimento das viagens corporativas depois da pandemia• Por que o Brasil é um mercado estratégico para a Expedia• As diferenças entre os viajantes do Brasil, México e Canadá• Trabalho + lazer: o crescimento do “bleisure”• Como a IA está mudando a pesquisa e o planejamento de viagens• Os aprendizados de Juan após mais de uma década na Expedia• Liderança, carreira e gestão em uma multinacional globalHoteis.com / viagens a trabalho: https://www.Hoteis.com/product/business 

We sit down with Executive Leadership Simon Smith from Storable Newbook to unpack what the best glamping  and RV park operators do differently with their property management software and data. We share the tactics that lift revenue per reservation, protect the guest experience, and help operators stay resilient as the market cools. • extend-your-stay promotions that drive extra nights and higher revenue per reservation • automated guest texting and shopping-cart add-ons that increase upsells without extra staff time • how customer success teams transfer best practice across regions and property types • market trends on occupancy, ADR, inflation pressures and what they mean for pricing decisions • guest expectations around amenities, cleanliness and why Wi‑Fi can be a deal breaker • the core metrics to track, including revenue per available site and promotion performance • exporting booking data into AI tools to spot pricing and operational opportunities • dynamic pricing basics and why OTA distribution still gets missed • which OTAs matter most, including Hipcamp, Booking.com and Expedia • where AI is heading next, including booking agents, reporting and BI • practical marketing ideas, including closed enthusiast groups to fill low season • loyalty and retention tactics that do not require a complex points system Click here to ask us a question or suggest content for the podWe work really hard to bring you the best content from the best operators in our industry and we do it all absolutely free of charge. All we ask is that you consider leaving us a review on Apple Podcasts or Spotify so we can keep the momentum going. Simply go to the homepage of the podcast and scroll down till you see the stars. Thanks for your support and let's keep getting more people outside.Newbook - www.newbook.cloudInterested in learning more about Newbook? Book a software demonstration with one of their market consultants today and don't forget to mention you came from the Outdoor Hospitality Podcast to receive 15% off your Newbook subscription and your first month free. This offer is for Newbook Signature subscriptions only.This podcast is powered by Sage Outdoor Advisory, the industry leaders in feasibility studies and appraisals. 

On this episode of Good Morning Hospitality, A Skift Podcast, Sarah Dandashy, Katie Cline, and Brandreth Canaley are on the ground at Skift Global Forum to unpack Airbnb's increasingly serious push into hotels and what it could mean for the balance of power in hotel distribution. Airbnb now has nearly 4,000 hotels using its new listing format, is reportedly charging some operators a 13% commission, and is funding a 15% guest credit as it tries to prove it can bring hotels incremental demand instead of simply shifting bookings away from Booking.com, Expedia, or direct channels. The bigger question: If Airbnb's endgame is eventually “hotels everywhere,” how different does it remain from the OTAs it once positioned itself against? Then the conversation expands beyond Airbnb into what Sarah and Brandy heard across day one of Skift Global Forum week, including conversations from the Creator Summit, Live Tourism Summit, and the broader themes shaping where hospitality and travel are headed.

On this episode of Good Morning Hospitality, A Skift Podcast, Sarah Dandashy, Katie Cline, and Brandreth Canaley are on the ground at Skift Global Forum to unpack Airbnb's increasingly serious push into hotels and what it could mean for the balance of power in hotel distribution. Airbnb now has nearly 4,000 hotels using its new listing format, is reportedly charging some operators a 13% commission, and is funding a 15% guest credit as it tries to prove it can bring hotels incremental demand instead of simply shifting bookings away from Booking.com, Expedia, or direct channels. The bigger question: If Airbnb's endgame is eventually “hotels everywhere,” how different does it remain from the OTAs it once positioned itself against? Then the conversation expands beyond Airbnb into what Sarah and Brandy heard across day one of Skift Global Forum week, including conversations from the Creator Summit, Live Tourism Summit, and the broader themes shaping where hospitality and travel are headed.

Ab 20. Mai 2026 melden Airbnb, Booking und Expedia deine Buchungsdaten automatisch an die Behörden. Wer mehrere Einheiten betreibt und das nicht auf dem Schirm hat, wird kalt erwischt.

OpenAI CEO Sam Altman once referred to combining ads and AI as “uniquely unsettling.” But now, the tech giant is rapidly building an advertising business. The Journal's advertising editor Suzanne Vranica dives into OpenAI's ad rush. Plus, AI voice-cloning tools have gotten so good that they can now replicate accents. WSJ contributor Heidi Mitchell explains why your accent might suddenly be a security vulnerability. Julie Chang hosts. Sign up for the WSJ's free Technology newsletter. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

On this episode we get an update from Adam from Expedia TAAP on what's new and how you can earn rewards when booking with them

Aena podrá elevar las tarifas que cobra a las aerolíneas una media del 0,33% anual entre 2027 y 2031, después de que el Gobierno haya aprobado el nuevo marco regulatorio aeroportuario para los próximos cinco años. La decisión establece las condiciones económicas y operativas bajo las que funcionará la red española durante ese periodo y llega después de varios meses de fuerte confrontación entre Aena y algunas compañías aéreas por el coste de operar en los aeropuertos españoles.Los hoteles madrileños alcanzaron finalmente una ocupación media del 85% durante el primer Gran Premio de España de Fórmula 1 celebrado en la capital, según los datos definitivos recopilados por la Asociación Empresarial Hotelera de Madrid entre sus establecimientos asociados. La cifra, correspondiente a las noches de jueves a domingo, alcanzó su máximo el sábado con un 88,34%. El 70,16% de los huéspedes fueron internacionales, con Estados Unidos y Reino Unido como principales mercados, seguidos de México, Italia, Alemania y Francia.La Semana Cervantina de Alcalá de Henares ha sido declarada Fiesta de Interés Turístico Internacional, convirtiéndose en la segunda celebración de la Comunidad de Madrid y la número 91 de España que alcanza este reconocimiento. La fiesta, declarada ya de Interés Turístico Nacional en 2018, se celebra cada octubre alrededor del aniversario del bautismo de Miguel de Cervantes e incluye el Mercado Cervantino, la procesión cívica con su partida bautismal, la lectura popular de El Quijote y diferentes propuestas culturales y gastronómicas vinculadas al Siglo de Oro.El Puerto de Sevilla acelera su crecimiento en cruceros y pone el foco en los segmentos de lujo, boutique y expedición. Entre enero y agosto recibió 57 escalas, un 11,7% más que el año anterior, y 16.932 cruceristas, un 18,3% más. La Autoridad Portuaria aprovechará Seatrade Cruise Med para captar especialmente barcos de alta gama capaces de navegar por el Guadalquivir, mientras avanza el acuerdo de 25 años con Global Ports Holding y Ocean Platform Marina para gestionar Delicias y desarrollar la futura terminal de Tablada.

Through changing platforms, new technology, AI agents, and automation, one thing about hospitality hasn't changed: people still want to connect with people. In this episode, Jason Muth and Rory Gill sit down with Annie Holcomb, founder of Annie & Co., co-host of the Alex & Annie Podcast, VRMA board member, and longtime vacation rental industry leader. Annie takes us through more than 30 years in hospitality—from working a hotel front desk to vacation rental management, Expedia, Marriott Homes & Villas, channel management technology, and eventually launching her own company. We also dig into Jason's experience expanding onto Booking.com, why the platform can open the door to international and business travelers, what operators should understand about distribution, and how OTAs can help build a recognizable brand. Then we look at VRMA, the changing relationship between traditional vacation rentals and STRs, podcasting, AI, and where automation should—and shouldn't—replace human interaction. Things we discussed in this episode:Annie's 30-year hospitality career spanning hotels, vacation rentals, technology, OTAs, consulting, and entrepreneurship.Why great guest service and strong owner relationships remain essential despite massive changes in technology.How Booking.com can connect smaller operators with international travelers, business guests, and new audiences.Why Jason's Booking.com launch quickly generated more than ten percent of his company's total bookings.What operators should understand about Booking.com payments, monthly invoices, taxes, fees, and account setup.How OTA exposure can strengthen brand recognition and ultimately support a successful direct-booking strategy.Why building a company brand requires different decisions than building everything around one individual personality.How VRMA is bringing traditional vacation rental managers and newer short-term rental operators together.Why podcasting creates powerful relationships by letting operators share authentic experiences, lessons, and personal stories.How AI should eliminate repetitive work while creating more time for meaningful human hospitality and relationships.Get in touch with ANNIE:Podcast - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.alexandanniepodcast.com/Website - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://anniecosolutions.com/#SmartStayShow #ShortTermRentals #VacationRentals #Hospitality #PropertyManagement #Bookingcom #DirectBooking #VRMA #HospitalityTechnology #ArtificialIntelligence #AI #GuestExperience #PropertyManagers #VacationRentalManagement #STR #AutomationFollow Us!Join Jason Muth of Prideaway Stays and Straightforward Short-Term Rentals and Real Estate Attorney / Broker Rory Gill for the first episode of SmartStay Show!Following and subscribing to SmartStay Show not only ensures that you'll get instant updates whenever we release a new episode, but it also helps us reach more people who could benefit from the valuable content that we provide.

Jamie Gutfreund is a leading authority on the creator economy, advising marketers, investors, and technology companies on how to  capitalize on the rapidly evolving creator media ecosystem. Drawing on senior leadership roles across brands, agencies, and platforms, she specializes in creator marketing technology, measurement strategy, and market positioning.Jamie currently serves as Co-Chair of the IAB Creator Economy Board, is an advisor to the Cannes Lions International Festival of Creativity, and covers the creator economy for Forbes. Her career includes C‑suite and senior leadership roles at Microsoft, Expedia, WPP, Hasbro, and CAA, as well as Chief Growth Officer at Whalar and board member for Tubular Labs.She has authored widely used industry resources, including the Creator Rosetta Stone with The Harris Poll and Apples to Apples, a categorized database of the creator technology ecosystem. Jamie has been named to Campaign's 40 Over 40, Forbes' 50 Most Entrepreneurial CMOs, and Elle's Women to Watch.Today, she leads Creator Vision, a consultancy that builds the strategy and infrastructure brands, investors, and technology companies need to win in the creator economy. Read more about APPLES TO APPLES.

Annie Holcombe has spent her career refusing to pick a side in the hotel versus vacation rental debate, working her way through property management, Expedia during the HomeAway and Vrbo years, channel management, and business development for Marriott Homes and Villas. She is now founder of Annie & Co, coaching independent vacation rental operators on distribution and growth, while also serving as a brand ambassador and US market consultant for Booking.com, sitting on the VRMA board, and co-hosting the podcast Alex and Annie: The Real Women of Vacation Rentals. Susan and Annie talk about convergence, consistency, and commissions. What You'll Learn - Why the early job Annie's most grateful for wasn't the one you'd guess - What it took to finally convince Annie to bet on her own business instead of someone else's - What happened to the company Annie and her husband ran together before this one - How Annie decides what gets her time between consulting, board seats, a podcast, and her own company - Why hotels and vacation rentals used to feel like separate worlds, and what's pulling them together now - What a converted roadside motel reveals about where hospitality is headed - How the OTA relationship changes depending on which side of the lodging industry you're standing on - Why rate parity gets complicated the moment you're not a thousand-room hotel chain - Why the vacation rental industry can't seem to agree on standards, and whether that could ever change - What conventional wisdom Annie wants new rental operators to ignore, and what she'd tell them instead - Where Annie predicts the hotel versus vacation rental rivalry actually lands Key takeaway:  The hotel and vacation rental worlds are converging, whether the industry likes it or not, and the winners will be the ones who stop fighting over turf and start listening to what guests actually want. Our sponsor, Lodgify [https://www.lodgify.com/], has a special Labor Day promo from August 25th to September 8th. Using code TOPFLOOR60, our audience will get 60% off their Professional and Ultimate plans (one- or two-year plans). This is a huge deal, so jump on it quickly! Annie Holcombe on LinkedIn https://www.linkedin.com/in/annie-holcombe-vrgal/ Annie & Co. https://anniecosolutions.com/ Join the Top Floor Mail Club https://www.topfloorpodcast.com/mail-club

Vrbo just rolled out its largest-ever product launch, with 12 new products and features spanning advertising, pricing, promotions, payments, guest operations, and property management. On this episode of Good Morning Hospitality, Michael Goldin, Brandy Canaley, and Jamie Lane sit down with Tim Rosolio, VP of Vacation Rental Partnerships at Expedia Group, to unpack what the expansion says about Vrbo's strategy for the vacation rental market. They dig into Sponsored Listings and the economics of paying for premium search placement, new pricing and promotional tools, One Key member deals, Expedia package distribution, and whether AI-powered search is already changing how travelers discover vacation rentals. Tim also addresses concerns around hosts effectively buying their way up search results, Vrbo's new Host with Confidence program, and why Expedia continues investing in Escapia as the property management technology landscape becomes increasingly competitive. It's a look beyond the product announcements at how Expedia Group is building a broader demand, merchandising, and technology ecosystem around professional vacation rentals.

This Week In Startups is made possible by: Wilson Sonsini   Today's show: Spinouts are everywhere right now, and most founders get the cap table wrong. Jason sits down with Becki DeGraw, partner at Wilson Sonsini, to break down how to do it right, starting with his 80/20 rule for splitting the new cap table and why letting the old company keep too much of it kills your ability to raise. Becki also covers the legal side: who owns the IP, non-competes between the two companies, and the trap founders fall into when they're still on the old board. PLUS, the one question every Series A investor will ask. Guests: Becki DeGraw on LinkedIn: https://www.linkedin.com/in/rebecca-degraw-639bbb62/ Wilson Sonsini: https://www.wsgr.com/en/ Relevant Links: Wilson Sonsini Goodrich & Rosati (WSGR) — **https://www.wsgr.com/** Becki DeGraw — https://www.wsgr.com/en/people/becki-degraw.html Waymo — Jason's headline example of a big-company spinout — https://waymo.com/ Expedia's 1999 Microsoft spinout — https://www.britannica.com/topic/Expedia-com-American-company Nvidia's ~$20B deal for Groq's asset— https://www.cnbc.com/2025/12/24/nvidia-buying-ai-chip-startup-groq-for-about-20-billion-biggest-deal.html Timestamps: 0:00 What a spinout actually is 0:50 Becki: the real "why" behind spinouts 2:24 IP licenses and the "acquihire" workaround 3:09 University spinouts 4:41 Google/Waymo and Microsoft/Expedia: spinouts at scale 5:03 Jason's 80/20 rule and the unicorn test 6:06 The broken cap table problem 6:36 Licensing deals as an M&A workaround 8:44 Exclusive licenses, full assignments, and license-backs 11:07 "What if Google spun out YouTube" 12:31 Groq–Nvidia, capital gains vs. income 13:23 Confidentiality, customer lists, and fiduciary duty traps 15:16 Get the paper done BEFORE you start the new thing 15:56 "It's a divorce," — and the employees are the kids Subscribe to the TWiST500 newsletter: https://ticker.thisweekinstartups.com Check out the TWIST500: https://www.twist500.com Subscribe to This Week in Startups on Apple: https://rb.gy/v19fcp   Follow Lon: X: https://x.com/lons   Follow Jason: X: https://twitter.com/Jason LinkedIn: https://www.linkedin.com/in/jasoncalacanis Check out all our partner offers: https://partners.launch.co/   Great TWIST interviews: Will Guidara, Eoghan McCabe, Steve Huffman, Brian Chesky, Bob Moesta, Aaron Levie, Sophia Amoruso, Reid Hoffman, Frank Slootman, Billy McFarland   Check out Jason's suite of newsletters: https://substack.com/@calacanis   Follow TWiST: Twitter: https://twitter.com/TWiStartups YouTube: https://www.youtube.com/thisweekin Instagram: https://www.instagram.com/thisweekinstartups TikTok: https://www.tiktok.com/@thisweekinstartups Substack: https://twistartups.substack.com

A bombshell estimate flips the script on who actually leads in B2B hotel bookings, Marriott presses its sales teams to close a $1.55 billion gap in group bookings for 2027, and AI-generated hotel videos on TikTok are misleading travelers about properties they can actually book. On today's Skift Daily Briefing, Bailey Schulz, Skift's Global Tourism Reporter, breaks down why a new analyst estimate suggesting Booking Holdings leads Expedia in B2B room nights could reshape how the industry thinks about OTA competition, what Marriott's internal stretch goal reveals about the group booking market heading into 2027, and why TikTok Go's AI-generated hotel videos are a real problem for travelers and property owners alike. This episode is brought to you by ZS Articles Referenced:Booking Holdings vs. Expedia in B2B: Bombshell Estimate Says Booking Leads in Room NightsMarriott Presses Sales Teams on $1.55 Billion Gap to Goal for 2027 GroupsAI-Generated TikTok Go Hotel Videos Connect with Bailey Schulz Connect with Skift LinkedIn: https://www.linkedin.com/company/skift/ WhatsApp: https://whatsapp.com/channel/0029VaAL375LikgIXmNPYQ0L/ Facebook: https://facebook.com/skiftnews Instagram: https://www.instagram.com/skiftnews/ Threads: https://www.threads.net/@skiftnews Bluesky: https://bsky.app/profile/skiftnews.bsky.social X: https://twitter.com/skift Subscribe to @SkiftNews and never miss an update from the travel industry.

IN CONVERSATION WITH JOHN VLASTELICA   Few people have done more to shape the modern Talent Advisor than John Vlastelica. From leading recruiting at Amazon and Expedia to founding Recruiting Toolbox, John has spent the past two decades helping hundreds of organisations transform Talent Acquisition from a transactional function into a strategic business partner. His ideas around recruiter capability, hiring manager excellence, quality of hire and organisational influence have become essential reading for TA leaders around the world. In this special conversation, we'll sit down with John to explore how the recruiter role is evolving once again in the age of AI - and what the very best talent organisations are doing differently.   Key Themes We'll Cover: The Evolution of the Talent Advisor – How the recruiter role has changed over the past twenty years, and what the next generation of Talent Advisors will look like Quality of Hire Above All Else – Why the most important metric in Talent Acquisition remains the hardest to define, measure and improve Building Better Hiring Managers – How organisations can create a culture where hiring managers become active owners of hiring success rather than passive stakeholders AI Changes the Work—Not the Mission – Where AI and automation can improve recruiting, and where human judgement, curiosity and influence become even more valuable Strategic Conversations That Matter – How recruiters and TA leaders can earn greater credibility by speaking the language of business rather than recruitment Developing World-Class Recruiters – The capabilities, behaviours and mindset shifts that separate exceptional recruiters from the rest Leading Through Change – Helping Talent Acquisition teams adapt to economic uncertainty, organisational transformation and rapidly evolving technology Differentiation in an AI World – Why organisations may need to become more human, not less, as AI becomes commonplace across hiring What's Next for Talent Acquisition? – John's perspective on the biggest opportunities and biggest mistakes facing TA leaders over the next five years Whether you've followed John's work for years or are discovering his ideas for the first time, this promises to be an insightful conversation with one of the profession's most respected thinkers. Join Recruiting Brainfood for a practical, thought-provoking discussion on the future of recruiting, leadership and Talent Acquisition—and what it will take to remain indispensable in the AI era.     We're on Friday 28th August, 10am PT / 6pm BST.   Make sure to follow the channel here (recommended) and register for this show by saving your spot here.   Ep404 is sponsored by Ashby   The all-in-one recruiting platform that evolves at the speed of AI. Empowering ambitious teams from Startups to Enterprises. If you're looking for an upgrade to our core talent platform, you know you need to check out Ashby. Get a demo today here

Alissa Coram and Justin Nielsen walk through Monday's market action and discuss key stocks to watch in Stock Market Today. Hosted by Simplecast, an AdsWizz company. See https://pcm.adswizz.com for information about our collection and use of personal data for advertising.

In this episode of The Autonocast, Alex Roy, Ed Niedermeyer, and Kirsten Korosec debate the latest wave of autonomous vehicle optimism, sparked by Uber President and COO Andrew Macdonald's prediction that his young children may never need driver's licenses. The crew compares today's robotaxi boom with the AV hype cycle of 2015–2016—and examines what has genuinely changed now that companies like Waymo are operating commercial driverless services at meaningful scale.Alex also puts Waymo's expanding Phoenix service to a very practical test: could a robotaxi eventually handle the chaos of the school drop-off line? The discussion explores the surprisingly difficult edge cases involved in transporting children autonomously, from human hand gestures and school personnel to pickup placards, freeway access, unaccompanied minors, and the limitations of both Waymo and Tesla FSD.Then the conversation turns to the increasingly important relationship between Uber and Waymo. Does Waymo really need Uber's enormous ride-hailing marketplace? Or does Uber need Waymo more, at least until partners including AVride, Zoox, Wayve, Pony.ai, Lucid, and Nuro can deliver truly driverless service at scale? The hosts explore whether Uber could ultimately become the Expedia of autonomous transportation, aggregating competing robotaxi brands based on price, ETA, vehicle type, and availability.Finally, the crew tackles the future of human driving and car culture. From Monterey Car Week and Ferrari to manual transmissions, Porsche 928s, and the rise of AI, the hosts ask whether driving will eventually become a niche hobby—or whether the desire for control, agency, and physical experiences will ensure human-driven cars survive well into the autonomous age.

L'Académie d'Hospitality Insiders fait sa rentrée le 5 octobre !Je forme vos collaboratrices et collaborateurs à l'Art de l'Accueil.Prenez rendez-vous dès à présent pour découvrir cette nouvelle version.1️⃣ Présentation de l'invitée :La spécialité de Mathilde Baroin : réunir les êtres humains et faire que le cocktail prenne. Mais cette fois, c'est moi qui l'invite !Mathilde raconte son expérience dans l'événementiel, la vente chez Expedia ou encore chez WeWork. C'est là, qu'elle commence à se passionner pour le networking et la connexion entre les personnes. Elle a ensuite lancé le Young Hospitality Club (YHC).Le YHC est un réseau de jeunes professionnels de l'hôtellerie et de la restauration. Il met en relation les "leaders de demain" (jeunes actifs) avec les "leaders d'aujourd'hui" (entreprises partenaires). Le club propose des événements, des échanges, et des mises en relation.Il compte 400 membres. Ils représentent une soixantaine d'écoles d'hospitality management différentes à travers l'Europe.La majorité des membres sont de jeunes actifs (70%), et 30% sont des étudiants en fin de cursus.Pourquoi networker est-il si important ?À partir de quel âge est-il possible de réseauter ?Quels sont les avantages et les formats du club ?Quels sont les projets à venir pour le YHC ?Quelle est la définition de Mathilde du leadership ?Toutes les réponses dans notre échange !2️⃣ Notes et références :▶️ Toutes les notes et références de l'épisode sont à retrouver ici.3️⃣ Le partenaire de l'épisode :FERRANDI Paris, Campus de BordeauxPrendre contact avec l'équipe dédiée au partenariat avec les entreprisesDites que vous venez d'Hospitality Insiders !4️⃣ Chapitrage : 00:00:00 - Introduction00:02:00 - Parcours professionnel de Mathilde00:08:00 - Le concept du networking 00:14:00 - Le Young Hospitality Club (YHC)00:18:00 - Les avantages du YHC et son modèle économique00:24:00 - Les événements et les projets du YHC00:28:00 - Définition du leadership00:36:00 - Questions signaturesSi cet épisode vous a passionné, rejoignez-moi sur :L'Hebdo d'Hospitality Insiders, pour ne rien raterL'Académie Hospitality Insiders, pour vous former à l'art de l'accueilLe E-Carnet "Devenir un Artisan Hôtelier" pour celles et ceux qui souhaitent faire de l'accueil un véritable artLinkedin, pour poursuivre la discussionInstagram, pour découvrir les coulissesLa bibliothèque des invités du podcastMerci de votre fidélité et à bientôt !Hébergé par Audiomeans. Visitez audiomeans.fr/politique-de-confidentialite pour plus d'informations.

Send us Fan MailLinking the Travel Industry is a business travel podcast where we review the top travel industry stories that are posted on LinkedIn by LinkedIn members.  We curate the top posts and discuss with them with travel industry veterans in a live session with audience members.  You can join the live recording session by visiting BusinessTravel360.comYour Hosts are Riaan van Schoor, Ann Cederhall and Aash ShravahStories covered on this podcast episode include:The trip management solution provider Engine acquires the TMC Options Travel. Expedia acquires the Berlin based AI travel planning startup solution Layla AI Travel Agent.The most recent Amadeus earnings results show that air bookings dropped by 7.6% during the second quarter of this year.The Vietnamese airline Bamboo Airways ceases operations.Air India Limited appoints former Ethiopian Airlines executive Tewolde Gebremariam as their new CEO.Apollo Global Management, Inc. wins the easyJet bidding war with their $7.7 Billion offer.You can subscribe to this podcast by searching 'BusinessTravel360' on your favorite podcast player or visiting BusinessTravel360.comThis podcast was created, edited and distributed by BusinessTravel360.  Be sure to sign up for regular updates at BusinessTravel360.com - Enjoy!Support the show

Thank you to Bilt for sponsoring this video! Start earning rewards on rent and mortgage when you sign up at https://biltrewards.yt.link/V31P5dr Somebody booked a brand new Las Vegas Strip hotel called Palette on Expedia, showed up, and found out where they were actually staying. It is listed on booking.com and hotels.com too, with AI renderings, a new name on the bed skirt, and no mention of a few things you would probably want to know about. Meanwhile Uncle Philly gave away $200 a person at Treasure Island and people stood in line for over eight hours to get it, at midnight, on a Tuesday. Plus Rio Rita's return continues, Circus Circus quietly killed its food court behind garbage bags, Wynn finally put a date on Al Marjan, and the most delicious thing in Las Vegas just got shut down by a neighbor. Let us know in the comments how long is too long to wait for $200. Episode Guide: 0:00 The Big Bad Wolf Plays Huff N Puff 0:33 Downtown Grand's Free Hot Dog 1:05 Eight Hour Lines for $200 at TI 2:44 Rio Rita Returns 4:53 Circus Circus Loses Its Food Court 6:03 Villa's Tacos Opens at Durango 6:58 The Cinnamon Roll Lady Gets Shut Down 9:03 Wynn Al Marjan Opens September 2027 10:53 Is Las Vegas Just California? 13:18 Housing Replaces Eastside Cannery 14:58 The OYO Is Being Sold as "Palette" 18:04 Final Thoughts Want more MTM Vegas? Get our exclusive weekly aftershow and join the community.

Uber is going all-in on autonomous vehicles, committing roughly $10 billion across more than 30 AV partnerships. But how many of those bets will actually produce commercially viable robotaxis—and does Uber ultimately become the Expedia of autonomous transportation?In this episode of The Autonocast, Alex Roy, Ed Niedermeyer, and Kirsten Korosec break down Uber's sprawling autonomy strategy and debate which partners have the best chance of reaching meaningful scale. The discussion covers Waymo's relationship with Uber, Wayve's prospects in London, the Lucid-Nuro robotaxi program, Rivian's autonomy ambitions, and whether consumers will ultimately book directly with robotaxi brands or through aggregators like Uber.The crew also examines Lucid's operational reset, including major cost reductions, leadership changes, its delayed midsize EV, Saudi manufacturing plans, and why the Uber-Nuro robotaxi partnership could become critical to Lucid's future.Then it's on to Ford's proposed $30,000 electric pickup, what it could mean for affordable EV adoption, and whether Ford's scale and manufacturing experience threaten EV startup Slate. The hosts debate Ford's opportunity to finally build a profitable mass-market EV platform, the importance of quality and reliability, and whether consumers really want the stripped-down, analog experience Slate is promising.Plus: Joby vs. Archer in the eVTOL race, the Porsche Cayenne EV, Tesla FSD and ADAS as a purchasing decision, Alex's increasingly eccentric car collection—and what he should buy next.Topics include: Uber robotaxis, autonomous vehicles, Waymo, Wayve, Nuro, Lucid Motors, Rivian, Tesla FSD, Ford EVs, Slate Auto, affordable electric vehicles, Joby Aviation, Archer Aviation, eVTOL, robotaxi economics, AV regulation, self-driving cars, EV manufacturing, ADAS, and the future of mobility.

A two-hour wait in the summer heat. Overpriced churros. A parking lot that takes 45 minutes to escape. And yet - you remember every single ride, every firework, every detail. That's not an accident. That's Disneyland. Disney doesn't create magic through one big moment. They create it through thousands of tiny, intentional details working together. And in this episode, we dig into what that means for B2B marketers with our special guest Kris Lande, CMO at OutSystems. Together, we explore how to design end-to-end customer experiences that people actually remember, why the last impression is the lasting impression, and how to build community into your content strategy in a way no AI-generated campaign can replicate. About our guest, Kris Lande Kris Lande is Chief Marketing Officer of OutSystems, where she leads global marketing strategy and brand growth. With more than two decades of experience driving marketing for high-growth SaaS companies, Kris brings deep expertise in product marketing, category creation, and community-led growth. Before joining OutSystems, Kris spent over 13 years at Salesforce, where she led teams across product marketing, developer relations, and Trailhead. Earlier in her career, she led marketing at Escapia, a SaaS startup later acquired by Expedia. Kris holds a degree in Business Administration and International Business from Washington State University. About OutSystems OutSystems is the Agentic Systems Platform for companies who need to build governed AI apps and agents, fast. Global brands like Heineken and Bosch trust OutSystems every day to build everything from mission-critical life-saving apps to  AI agents that can automate their oldest, clunkiest legacy processes. Essentially, OutSystems gives our customers comprehensive AI tools under one secure roof, turning IT into a fast-moving innovation engine. What B2B Marketers Can Learn From Disneyland: The last impression is the lasting impression. Disney doesn't just nail the opening - they engineer the ending. Kris applies this directly to her event strategy: at OutSystems ONE, their annual conference in Amsterdam, the closing session ended with a full spirit tunnel - staff lining the exit with music, dancing, and high fives. "I want them to walk away feeling gratitude and feeling celebrated and feeling energized as they walked out that door." In B2B, most experiences just... end. The brands that create magic are the ones that design the goodbye. Identify friction points - then design around them, not away from them. Disney doesn't eliminate the wait. They make the queue part of the experience. Kris takes the same approach to events: knowing that European attendees tend to arrive late, her team put a mobile DJ, a saxophone player, and stroopwafels outside the doors before the morning keynote. "We made it a party outside because we knew that was going to be a friction point." The lesson: don't pretend friction doesn't exist. Find it, name it, and design something remarkable around it. Everyone's in marketing - culture is how you deliver on the brand promise. Disney's magic doesn't live in one department. It lives in every cast member, every queue, every trash can placement. Kris ties this to a principle she carries into every team: "Brand is a promise to the customer, and culture is how you actually deliver on that promise." That culture comes through in the SDR call, the webinar, the email copy - everywhere. "I believe everyone's in marketing. As employees, we are representatives of the culture." Quote"When you care and you're passionate about the details, your customers are gonna feel that. They can feel when you care about something. They can feel when you brought fun into something. And if you care, they will care." - Kris Lande Time Stamps [1:35] Meet Kris Lande, CMO at OutSystems [2:08] Why Disneyland? A Non-Disney Adult Makes the Case [4:06] What Is Disneyland? A Brief History of Intentional Experience Design [9:21] The Details That Make the Magic - And What Marketers Can Learn [13:42] Evolving Without Losing What Makes You, You [18:40] The Last Impression Is the Lasting Impression [22:11] Designing Around Friction Points [24:07] Building for the 10th Version, Not Just the First [28:31] Disney's Weenies - And Why Marketers Need Them Too [40:14] Community as Content Strategy [42:38] Authenticity in the Age of AI [45:48] Top Tips for Better Events [48:10] Final Thoughts and Takeaways LinksConnect with Kris on LinkedInLearn more about OutSystems About Remarkable! Remarkable! is created by the team at Caspian Studios, the premier B2B Podcast-as-a-Service company. Caspian creates both nonfiction and fiction series for B2B companies. If you want a fiction series check out our new offering - The Business Thriller - Hollywood style storytelling for B2B. Learn more at CaspianStudios.com. In today's episode, you heard from Ian Faison (CEO of Caspian Studios) and Meredith Gooderham (Head of Production). Remarkable was produced this week by Jess Avellino, mixed by Scott Goodrich, and our theme song is "Solomon" by FALAK. Create something remarkable. Rise above the noise. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

What happens when you combine hands-on hotel experience, OTA expertise, hospitality technology, and a test-and-learn mindset? In this episode of The Modern Hotelier, David Millili sits down with Nick Farrell, Senior Vice President and Head of Sales at Phunware, to explore his journey from working on-property to Expedia and into the world of hospitality technology.Nick explains why hotels should embrace a test-and-learn mentality, how AI can turn guest data into actionable insights, and why technology should ultimately give hotel employees more time to focus on what matters most: creating meaningful human connections with guests.In this episode, you'll learn:What working at Expedia taught him about distribution, digital marketing, and demandWhy a test-and-learn mindset is critical for hotelsHow AI and guest intelligence can transform the hotel experienceThe opportunities hotels are missing between check-in and check-outHow AI Concierge technology can personalize recommendations for guestsIf you're interested in hotel technology, AI in hospitality, guest experience, hotel revenue, hospitality innovation, hotel distribution, ancillary revenue, and the future of the hotel industry, this episode is a must-watch.Watch the FULL EPISODE on YouTube: https://youtu.be/XXWIowhCp8Q Links:Nick on LinkedIn: https://www.linkedin.com/in/nfarrell1/Phunware Hospitality: https://www.phunware.com/For full show notes head to: https://themodernhotelier.com/episode/318Follow on LinkedIn: https://www.linkedin.com/company/the-..Join the conversation on today's episode on The Modern Hotelier LinkedIn pageConnect with Steve and David:Steve: https://www.linkedin.com/in/%F0%9F%8E...David: https://www.linkedin.com/in/david-mil.

With just a little over a month away from the 2026 Independent Hotel Show Miami taking place, special guest and President of Staypineapple Hotels Inc., Dina Belon, joins the Suite Spot to discuss the Stayepineapple brand, the independent hotel industry, and what she is looking forward to from IHS Miami 2026! Ryan Embree: Welcome to Suite Spot, where hoteliers check in and we check out what’s trending in hotel marketing. I’m your host, Ryan Embree. Hello, everyone. Welcome to another episode of The Suite Spot. This is your host, Ryan Embree. Back for another edition of season two of our independent hotel show series, where we are getting geared up and ready for that annual tradition down in Miami Beach at the Independent Hotel Show. We cannot wait. We’re gonna talk a little bit about it with our guests. We actually met for the first time in person last year at this event. We’re able to spend some time with her. Dina Belon, president at Staypineapple Hotels. Dina, thank you so much for joining me back on The Suite Spot. Dina Belon: Oh, thank you so much for inviting me, Ryan. This is amazing. I’m so excited. We had such a good time in Miami last year, it was a blast and, uh, talking to you felt like I was talking to a friend. Ryan Embree: Well, I appreciate it. I feel the same. Just honored to be speaking with you here. And I can’t believe we’re here. It’s we’re just months away from the Independent Hotel Show. It’s gonna be bigger, better than ever. We’re excited about it. We’re gonna talk about it. But we did have you on for the first time, so we had the opportunity. Usually, I start these episodes by a little bit of a background and kind of an introduction, but I’m gonna start a little unorthodox today. There was a post that I saw on LinkedIn, which by the way, for our Suite Spot listeners, make sure you say, uh, you follow Staypineapple Hotels and Dina. Great follows on LinkedIn. But there’s an, an article called Everything Staypineapple Hotels Dina Belon Does in a Day. And I thought that was such a cool and creative idea and concept. Talk to us a little bit about how that idea originated and give us a day in life. What is it like to be Dina Belon? Dina Belon: Well, I tried to be very honest. Hopefully it was fun too. I, there’s a lot of humor in my day, and so hopefully that came across. Um, the magazine, uh, that’s a local magazine here in, uh, east, the east side of Seattle and Bellevue and Kirkland area of Washington does those highlights of leaders in the area, um, on a regular basis. So it was fun, uh, a little stressful because you had to, like, take photographs and, you know, kind of just walk through your day. Um, I loved, though, really integrating my pets, because they’re a big part of my life. And so it started off with Molly waking me up at 5:45, which is actually what she does every morning. About 15 minutes before my alarm goes off, my little kitty cat starts yelling at me about wanting water. Um, so yeah, all the way until, you know, 8:00 at night and a lovely glass of wine with my husband. And all the shenanigans in the middle. Ryan Embree: Yeah. And I think it’s so cool because I think it, you know, we obviously work in the people business, right? In hospitality. Uh, we host people from all over the world, all different walks of life. Um, but to see, you know, sometimes, uh, I think right now, especially right now, right, when there’s all this talk of AI and technology and stuff like that, it’s really refreshing to see our industry leaders. And I get that. I have the, the privilege of getting that, interviewing some of the industry leaders when they talk to me about their, you know, beginnings and, and how maybe they started as a bellman or a front desk agent or fell into the industry. And I think the more that we can kind of humanize and show that these are people that really have a true passion for serving other people. Um, and then on the other side of the front desk, the guests that come into our lobbies, they are people too, whether they’re on a work trip, where they’re trying to escape. You know, sometimes it, it’s refreshing to take, take a beat and think about that. And that’s exactly what this article did for me because it is, you know, even though we’re hospitality, we’re in it, the hustle bustle, 365, twenty four seven. We’re still people, right? Yeah. We’re still people with our pets and, and, and our, uh, you know, what we like to do. Um, so it was a really cool, I think, uh, refreshing look. I wa – I definitely wanted to bring that in. Br – um, and, and your love of pets, it goes right along with your brand, uh, Staypineapples Hotel. And, you know, I’ve come to know and love through your content, your keynotes at the Independent Hotel Show, uh, following you on LinkedIn. For those audience members that might not be as familiar, uh, share with us, uh, a little bit about what makes Staypineapple Hotels so unique and one of a kind. Dina Belon: Yeah. So we are the opposite of corporate uniformity, uniformity. Uh, we’re really about, you know, a boutique sp – hotel experience with a lot of personality. Um, so one of the things that we’re well known for is the naked experience, um, which is, uh, a little eye-opening to a lot of people, but all it really is, is a fun, cheeky, which we like to do, uh, marketing way to talk about our bed and our bedding and our linen and our terry is so comfy, cozy and amazing, you’ll wanna sleep naked. Um, so it, and we give you an, a big cuddly robe so that you don’t come to the door naked. Ryan Embree: There you go. Dina Belon: Um, so that, that’s, that’s very indicative of the Staypineapple personality. Um, we’re also, um, not just pet friendly, we’re dog obsessed. Um, so we, uh, really go over the top with our pet program. We have a partnership with Soundz, S-O-U-N-D-Z, uh, that is, um, uh, sounds, uh, in music – Sure. That, um, pets like and that calm them when they feel nervous, um, that is available for guests, uh, at no cost, a 14-day, uh, free trial. And then, um, we have a partnership with, uh, an emergency veterinary, uh, service called Veg. Um, of course, you get beds and bowls and treats and, um, water bottles and poop bags and all kinds of stuff when you bring, uh, your furry friend. Although we’re dog obsessed, we also love kitty cats too. I have two kitty cats and two dogs. So, um, we, yeah, we’re, we’re pretty over the top with the pet thing. And then we have a, we have a number of the properties that have, uh, hotel dogs as well. Um, so one of the management staff ha – brings their dog to work every day and has really become a, a core team member. Um, you wouldn’t believe how many reviews we get, uh, with our, our furry, uh, friends being, uh, listed as their favorite part of the hotel. Ryan Embree: Yeah. I’ve seen them at trade show nows at industry trade shows. Yeah. You’ll have, like, a puppy break. Uh, brilliant. Brilliant. Dina Belon: It’s my favorite thing. Ryan Embree: Yeah. It just gets people in, in, in a happy mood. People love it. So, uh, and, and the focus of, of the dog obs – dog obsessed, um, i- i- is, is so smart. I mean, p – you know, people. We always think about how stressful travel is, obviously, from a logistics and s – and people standpoint, but obviously on our pets too. They’re in a place that they’ve never been before. Um, they don’t know that they’re heading across the country or even down the road. They’re in somewhere unnatural. So that’s really, really cool that you can kind of make them feel at ease there. And, and I’m sure the guest feedback, uh, from that has been really, really great to see. Um, now, you talked about, um, Staypineapple being a, a very unique boutique brand. Um, I noticed one word you didn’t mention in there, which is, uh, independent or non-branded. Uh, you prefer the term unchained. And I wanna explore that a little bit. I don’t wanna give you too much, uh, of a question. I, I’d like, like you to kinda run with that. Why do you prefer unchained to maybe independent segment or non-branded? Dina Belon: So to me, independent, non-branded, um, you know, indicates that we’re small or we’re isolated or, um. And, and I think it’s, um, diminishing to 30% of the hotel sector, which is truly unchained in both term, both ways that that term can be used. One, we are not attached to a chain in literal terms, but we’re also unchained from a limitation perspective. I think what is so amazing about the independent or the in – the unchained sector of the market to the guest is the founders, the visionaries, the leadership teams, the hotel teams at these hotels put their lifeblood and their passion and their vision and their belief in hospitality into these properties and into the experiences guests are gonna get. It is not a corporate ownership that is managed by a brand that has 5,000 other w – hotels just like it. And, you know, the onsite hotel team has reams of binders to tell them how to do their job. Um, we believe very much in no SOPs. Um, we have, uh, ultimate SOP. It’s do the next right thing. That’s the SOP for Staypineapple. It’s that simple. Just do the next right thing. We help the team understand that a little bit with kind of some guidelines, which is what is the best thing for you and your colleagues? What is the best thing for the guests? And what is the best thing for the business? And if you frame that question, those questions under do the next right thing, anybody can make the right decision at any moment, at every level of the organization. When we talk about empowerment, it isn’t, you know, we’ve given you a toolkit. I always loved this, because I worked in, in the brands. Um, and we always had a toolkit. You had a toolbox full of things that you could use to solve a problem. Well, I don’t need to give you a toolbox. You are a grown person that is a professional in the hospitality industry and you’ve entered this industry with a passion for people. Why would I tell you how to do your job, um, in every aspect with books of SOPs? Instead, I should get out of your way and let you be who you are in an authentic way. Because that connects with people. If, uh, you know, we put, we put people in our industry in a blazer, a Navy blazer, and a name tag, and tell them, “This is how you answer the phone. This is how you greet somebody. This is how you do this.” Basically, you’re a representation of the brand, so you need to fit in this box. Well, I believe in a different hospitality, in a hospitality that is, um, grounded in, um, real people and real human beings and, and mistakes even, and quirkiness, and stuff that you wouldn’t necessarily, uh, engage in or experience in your normal life. That’s why you’re traveling. You wanna experience different things and new things. You’re going to a new place. And so we don’t have, um, dress. We don’t have uniforms for our front of house team members. We do for back of house simply because we don’t want the back of house team to have to ruin their own clothes because the engineers get their clothes snagged and the housekeepers get their clothes dirty and, you know, so it’s more just to take care of our team. But, um, the front of house team doesn’t have uniforms. They get to wear their own clothes to work. That’s another idea. It’s like, I want you to be you, but wear this black polo shirt that makes you look like everybody else. Or Navy Blazer that makes you look everybody, right? Like the entire concept of what we think is normal and standard in our industry is the antithesis of what we’re trying to create as an experience for a guest. Um, so it’s really important to us, you know, you can have colored hair and ear piercings and tattoos. And I remember early in my career, it was always, um, I love to tell this story. Um, the, the dress code, because I was a manager, so I was allowed to wear my own clothes, but the dress code was, had to have, um, pants or a skirt, uh, a, a jacket, had to have a blazer, and it had to be of solid color. So what I’ve got on today would not have applied. Um, my shoes could not have open toes and an open heel, one or the other. And I had to have pantyhose on. So I lived in Florida. I remember I stopped wearing pantyhose at some point because they were hot. And so I, I actually had an HR person, uh, come up to me and say, “By the way, um, we’ve, we’ve noticed that you’re not meeting the dress code.” And I just turned around and looked at her and I was like, “Those things make me sweat. I have to be out by the pool sometimes. I have to be outside. It’s too hot. I’m not wearing them. Fire me.” Ryan Embree: Yeah. Yeah. Dina Belon: That was the end of pantyhose in our dress code. I was like, “Good luck with that.” Ryan Embree: Right. And I’m sure the person on the other side, you know, it, it, they were just obviously following the guidelines – Right. And the standards of what was put before them. And you’re absolutely right, Dina. You know, the, the one thing that we talk about all the time, and you talk to. Uh, I’ve talked to industry leaders about is, you know, what makes your management company brand property so great? Usually the first thing they say is they’re people. Yet, when you’re putting those people in a box, how great can they actually be, right? Every property is so different because of the individuals that make up that property. Um, so, you know, that thought process is, is so brilliant to, to think of the individualism and the passion can kind of shine through because it’s those stories that you talked about in the unchained or the independent sector that, that reason why I, this is one of my favorite series, because I get to sit and talk to independent hoteliers and, and hear their stories, their struggles, their challenges, but also their successes, their passions, where they built this, this property that has been, you know, where they’ve had these struggles, but they’ve gotten over the hump and they just love it so much and you can just see it come out in that, that, uh, conversation. It’s, and sometimes very different. Nothing to knock the brands, but sometimes very different when you’re talking to a GM of a branded hotel. Um, and it’s m- maybe just a stop on, on their way to the career. So it is one piece of advice I hear all the time is if you’re a hospitality professional out there, you know, maybe explore the independent hotel down the road. You know, get some good experience there. It’ll, you’re definitely gonna learn a lot, that’s for sure. Yeah. Um, you’re gonna get a lot of – Well, it depends on – Yeah. Dina Belon: Yeah, what you like, right? And I agree with you. One isn’t right or wrong. I spent the vast majority of my career in the, in the branded hotel space. Um, and I just found my happy place in – Sure. In the independent space, right? I, because I was always bucking the rules when I worked in the brands. And I didn’t, I didn’t even know what boutique and. I, I though boutique hotels were just little. Like, I literally, when I started at Staypineapple, I love the story too. ‘Cause when I started, I was like, “I’m gonna come in and show them how to write SOPs and, and brand standards, and we’re gonna standardize this, and we’re gonna scale it, and it’s gonna be, you know, blah, blah, blah, blah, blah.” I had, I told, because I had spent my whole career in that space. Um, I believed passionately in brand standards when I started at Staypineapple. And I remember, um, our CFO telling me, “Do not say the word brand standard. You will send Michelle off the deep end.” Michelle is our founder. Yeah. And I was like, “What? I don’t understand.” Yeah. “How could you not have brand standards? How do you even operate this place without brand standards?” Right? Right. Um, and, and it took me a couple of years to really internalize what the difference in the business model is. Again, one is not right or wrong. They both have their strengths. But if you’re, uh, a free spirit, if you’re somebody. Like we hire for three things. Authenticity. Like your. First of all, people underestimate the willingness to be authentic. If you have been trained to put on a mask when you go to work and, and almost be an actor and play a part at the hotel, it’s very difficult to take that mask off and, and allow the vulnerability of being yourself. ‘Cause if somebody rejects you when you’re being yourself, it hurts a lot more than if a guest rejects you and yells at you when you have a mask on. That’s a Ryan Embree: Great point. Dina Belon: You’re being somebody else, right? Yeah. So it’s a harder position for our team members, I think, to be their authentic selves. Um, the next is really critical thinking. The ability to problem solve and, and, and be creative and figure out ways to, um. We know to say yes. That’s one of our sayings. We notice. We know how to say yes. Yes is not always a direct yes. Sometimes you have to go around to get to yes, but we know how to do that. And that’s all about creativity and critical thinking. And then really, the last one, um, I think is underserved in our industry, which is emotional intelligence. Um, that ability to read people. And, and it connects to that critical thinking, right? If I can, if I can, uh, connect with you on an emotional level and understand you better, understand your psychographics as a person, which is much deeper than that you like Diet Coke, right? I want to know things deeper than that about you. Then I can use that emotional intelligence to be creative and create, create hyper-personalized experiences for you. That is something that I think isn’t. It. The industry in general, particularly on the branded side, does not foster in our industry. If those things are interesting to you, then go check out the independent or unchained space, because I think you’ll be a lot happier coming from a recovering brand employee. Ryan Embree: Ryan Embree: Yeah. I, I love that. I love everything about that. I mean, those skills are. I mean, it’s, it’s at the core of hospitality, um, especially the emotional intelligence. And I think y- you’re absolutely right. It’s a skill needed now more than ever, by the way. Um, and it’s gonna get trickier to navigate. So we’ll be those, those younger, um, hospitality professionals and, you know, at, at, at any age, really, that invest that time and effort into honing in that skill that are gonna, that are gonna see successes there. Um, I wanna, I wanna take, uh, a step back, Dina, and kinda look at the hospitality landscape right now for independent and, or unchained, uh, uh, hotels. Where do you see opportunity in today’s landscape? And then maybe where are some of the bigger challenges that, that they’re coming up against? Dina Belon: Sure. So I think one of our biggest opportunities I just mentioned, which is hyper-personalization, um, we really look at this, i- if you kinda start at the beginning of the process of how you do hyperpersonalization. Um, it really starts with zero-party data for us. Uh, every brand or every group or every, you know, independent hotel is different, um, in their philosophy on this. I’ve certainly, um, experienced and, um, met with people that do research on their guests online. They look up your Facebook page. They check you out and see what you might be talking about. Um, we have decided to take the approach that we only wanna use data that you have freely and willingly given us. Um, so we communicate with our guests a lot, um, when we can. So there’s a little bit of a differentiator here when we talk about this. Um, if you’re coming in as an Expedia or a Booking.com guest, probably not getting this experience because we don’t have, we don’t have much information about you, and those OTAs don’t like to share. So, but if, uh, you’ve stayed with us before or it’s a direct booking, then we have communicated with you, um, in a way that is fun and cheeky and kinda starts to get you. Um, w- we like to, we like to encourage kind of a pre-arrival experience that is, um, engaging and, and, and gets you kind of primed for what Staypineapple is gonna be like. So you’re not, like, smacked in the fa – you know, you’re expecting a Marriott courtyard and you’re smacked in the face with Staypineapple. Ryan Embree: Right. You got a dog running up to you and yeah. Um, Dina Belon: So one of the things we do is ask a very open-ended question, um, in a pre-arrival email to all of our, uh, direct booking guests. And it says, um, basically in a cheeky way, I don’t remember exactly how it’s phrased, but it’s why you come in to stay with us. And you would be shocked at the amount of information that people share with us and, like, get into deep personal things and tell us all kinds of stuff. That is a trevor – treasure trove of information. Again, that’s stuff that matters. Not whether Jack Daniels is your favorite, you know, liquor. Uh, like, I wanna know that you’re. What, what do you volunteer for? What, what are you passionate about? What do you care about? Are you married? Do you have kids? You know, like, the things that, that you really, really make you who you are, right? That’s, that’s what we really look at for hyper-personalization and allows our team to use their creativity. So that’s just step one, right? Gotta have the information. And then two, you have to have a culture of people that are encouraged and inspired to be creative, to do fun, interesting things, not just deliver a bottle of wine to your room. What? Ryan Embree: Yeah. Dina Belon: Right? Um, like, do something that’s about me, not about you. It, like, that’s what I always say. To me, the bottle of wine in the room is about you buying my loyalty. It’s about you as a hotel. It’s not about me as an individual. So everything should be about the individual and about what makes them excited or happy or feel welcome or feel like they belong, um, there. How many times have you walked into a hotel and you felt like there was a cool club and you didn’t belong? Ryan Embree: Mm. Yeah. Dina Belon: So awful. It is the worst thing about hotels, I think. One of the other things that I just find, um, disheartening about our, our industry is that many people that are not related to the hotel business think you can’t go in a hotel if you’re not a guest. That’s so sad to me, right? Like, there’s, there’s this perception of a barrier, and it’s the opposite of what we should be. Like, we believe our hotels are very much a community hub. And so we encourage the community to come into the hotel. And we don’t even, we don’t have a lot of food and beverage. And some of our properties don’t have any. Some have just limited. We have a few full-service restaurants, but it’s not about us wanting to make money in our restaurants. It’s about us wanting to create an atmosphere in the hotel that is engaging and activating for the guests that are coming. ‘Cause the guests wanna interact with locals. They don’t want to interact with somebody from New York – Right. When they’re in Seattle. They wanna hang out with Seattle people, right? Yeah. So it’s, it’s a real win-win model, but you have to turn, you have to turn that barrier so many people think exists. Ryan Embree: Well, you touched on two things there, Dina, that at the core of this independent hotel show series, it really comes back to, which is loyalty, you know, just fierce, fierce loyalty for inde – I mean, the type of loyalty that I hear from guests talking about independent hotels is very different from the other points or nights that I’m, that I’m hearing in, on the other side of it. And, and it’s a depth that will be word of mouth. I mean, when you talk about word of mouth, like, that is the ultimate s – what marketing can’t buy, right? That storytelling that they’re going to be able to provide you champions of your brand and advocates for your hotel. Uh, the second thing is local community engagement and getting the community on board with what you do. I see it no greater place than Miami when we’re at, at the independent hotel show. And they talk about trying to just infuse that Miami culture into their own properties. And it does attracts a lot of locals. And, and you’re absolutely right. It’s, there’s a parallel where probably somewhere where you, where we talk a lot about reputation and people being scared of those one-star, two-star, or even negative feedback in any sense of it, embracing that and saying, “I don’t want one-star reviews, but I wanna see the negative feedback so that I can fix it, right? I want those, I want those locals to come into my hotel. Um, I don’t wanna put that barrier up because I wanna be that community hub. I love that. So what about any challenges you think right now? Dina Belon: Yeah, I think, um, the, there’s, there’s a number of challenges. I mean, I can, I can talk about the obvious, the headwinds on inflation, the cost of human and financial capital, maintaining service quality while we’re trying to maximize profit. Yeah. I like all of the blah, blah, blah. All of the, Ryan Embree: Yeah. All those talking points. Dina Belon: Yeah. They’re not very fun topics though. Um, honestly, I think the most interesting topic right now is really AI. And I do think it’s our biggest risk, particularly in our, our world of this unchained or independent hotel space. It’s the biggest risk we have, and it’s also the biggest opportunity. And it could go either way. And I think it will probably go hard one way or the other. It won’t be somewhere in the middle. And the reality is, is AI, AI search, which is kind of where we’re at right now, not, we’re not really to the point of bookings starting a little tiny bit. But, um, AI search is focused on very deep, complex, broad data about a hotel. So a, a person, and it really starts with the search parameters. You’re going from keyword search, like, I’m going to Seattle and I wanna be near Pioneer Square, to, I’m interested in a boutique hotel with a cool vibe that has a restaurant and provides a great sleep experience. Those two searches are completely different and is where the threat and the opportunity comes from. The opportunity is, as the hotel owner, operator, you have the best opportunity to create very deep content that is searchable by an AI. Compared to Booking.com and Expedia and all the others, their scale just does not allow them to create that kind of deep content for every hotel on their site, right? So you can create a higher value for the AI search to go to your website over somewhere else that it can go find your hotel. You might still find your hotel, but you’d rather get the booking. Um, direct and get the AI sending the guests to your website to check out the hotel than to booking.com ‘s website to check out. So that’s where the opportunity is. Threat is very real that the big brands and the OTAs have the pocketbooks, bandwidth, the resources to win at this fight and come in and put themselves between us and our guests. And so I think both at a legislative level, all the way down to individual property advocacy and elevating your voice online and everything in between, every hoteler, hotelier needs to be paying attention to. Because in the next five years, you could lose, you could lose the connection to your guests prior to arriving. And that, for us, that would ruin a huge part of our experience. Like we have pre-arrival concierge that helps you curate and plan your experience for your whole trip, not just your hotel stay. All of that would be for naught if I can’t communicate with my guests. Ryan Embree: 100%. Yeah. Uh, seismic shift happening, technologics pl – like shifting beneath us. Uh, I think you’re absolutely where it’s gonna impact everyone from the big brands all the way down to the small independent hotel who, who thinks, “Oh, this is, this isn’t coming for me. It’s gonna have wide ranging effects. It’ll be very, very interesting to see.” But share your concern, but also hopefully that little bit of hope there too, that it, it does go that right way and hospitality stays in, in somewhere where we come to know and, and love our industry. I wanna shift gears. Another thing I’ve, uh, learned about you over the years following your content and your career is your work, uh, inspiring, empowering the next generation of female hospitality professionals. Dina, I’ve seen you on stage at, at multiple panels, uh, a- a- around this subject. Tell us a little bit about the work you do behind the scenes and any tips you would share for up and coming Suite Spot female listeners or just the listeners in general here. Dina Belon: Yeah, I do. I love this topic. I, I love to empower women. Um, I think, uh, uh, we’re, we’re a force in this industry, um, and our voice should be heard. Um, so I, I like to support other women by a couple of things. Um, you’ll, you’ll, you’ll start to notice, I like to simplify things down to like one, two, three points at most. Yeah, I like it. Um, because I think it’s the way the human brain works. Sure. And the best way we can kind of, uh, create change – Yeah. Is by having a very focused, uh, approach to it. I really like self-advocacy, um, and encouraging women to self-advocate, because I think in general, this is a generalization because it’s not all women, but in general, we’re not great at it. Um, men are much better at self-advocacy than women. There’s been all kinds of study and research done on that. Um, and it’s a huge part of why women are paid less, why women are promoted less, because they just don’t ask. They don’t raise their hand. Um, and so I. And then the, the second point kind of ties in, which is leading by example. And so I think I love to tell stories about my career when self-advocacy was a benefit to me and how I got to where I am. And I’m afraid of it too. Let me tell all the female listeners I am not great at self-advocacy. Um, I’ve learned to do it over the years while I’m kind of gritting my teeth in the back of my mouth. Um, but I, there’s been a number of times when, you know, the really, the places where my career really took off, um, I stood up for myself and I raised my hand and I said, “I can do that.” Or, “I can even do more than what you asked me for.” So I’ll give you an example. Um, when I was at Wyndham, um, we, we acquired another company that did the same thing as we did. Um, and we were looking at how to create efficiency and blah, blah, blah. One was in Seattle and one was in Florida. And I was in the Florida office and I was asked, and we were the acquirer, so we acquired the company in Seattle. And so I was asked to fly out to Seattle and check out how my division, which we did all the renovation work and capital improvements and stuff like that, how my division would work with the group in Seattle. And so off I went on a plane and met with them and talked to them and figured out how they did things and figured out how we did things. Um, and so the ask was like, how do we merge the two and how do we create some efficiency? And I came back with a combined team that had me at the top of it with a promotion to vice president. It was really hard for me to do. It was a little bit easier because I gotta do it in writing and send it in and I didn’t have to say it out loud. Um, but it worked. And it was the first VP role I ever had. I was one of the youngest vice presidents at Wyndham. I remember the first time I went to the all leadership meeting, which was, happened once a year at Wyndham. There was 500 people there. This is vice presidents and above. Um, that’s how large the organization is. Um, that’s less than 5% of the employment base of the company. Um, and I was one of the youngest and I was one of the few women that were in the room. And I was blown away by that factor. And I went, “I, I need to work at do- doing something about this. I need to help other women.” ‘Cause particularly 20 years ago probably, um, there was a little bit more sharp elbows among women. There were so few seats in leadership that we were competing for them. And I think women weren’t as good as we are today at lifting everybody up instead of competing with each other. Adding more chairs at the table instead of competing for the one that a woman is gonna fail, fill. Um, so those, I think, are really my biggest things that I recommend younger women focus on is be an example to other women around you, above you, below you, beside you, I don’t care. Advocate for yourself. Advocate for other women and support each other. Um, don’t compete with each other. Ryan Embree: Yeah, I love that. I love that story. And I think we, you know, it’s inspiring to hear those, right? Because it, it can be scary sometimes. Um, but to hear those, those stories, those real life, um, you know, personal, uh, examples in front of you, those are the things that maybe get you that extra bit of confidence there. And it’s, it’s very, very cool to see. So, uh, appreciate your work there. And, um, you know, ex- excited to, to share that with those tips for the audience. Definitely wanted to, to, um, go into that topic a little bit. Um, but this is the Independent Hotel Show series. We might change your episode to say Unchained Hotel Series. But, uh, we’ll, we’re gonna. This is. We’re talking today about the Independent Hotel Show happening this year, September 16th and 17th. Uh, Miami Beach. Remember, listeners, uh, don’t forget to use promo code Ryan26. That’s for a complimentary, uh, registration. Dina, you’re on the advisory board. You’ve been a long time supporter of this show. What inspired you? Take me back to when you were first kind of asked to get involved with the show. Uh, what inspired you to get in, like, first involved with it? And how do you see it supporting independent hoteliers? Dina Belon: Yeah. I was, uh, introduced to it before the very first one and asked to be on the advisory board. And it was an immediate yes, and yes, what can I, what can I do to help? Because I knew that there was a gap in our industry in the independent space for a place for independents to get together and have real conversations and real opportunity to collaborate and learn from each other. We’re so isolated, um, in, in many ways. Like, we don’t have a mothership to create all of the stuff, the, you know, programs or education or philosophy or how do you do this? Or what do you do with that? Or, you know, how do you get mustard stains out of the towels? You know, like, anything. Like, we don’t have a mothership that helps us, that hands us a bunch of stuff and tells us how to do it. Each of us are creating all of this on our own. And that’s part of what makes our sector of the industry so unique and great, is that you get a different experience at every property because they’re all created through a visionary process. But there’s also a lot that we could share best practices and adapt what somebody else is doing to what we’re doing. I, like, I love to talk to, um, suppliers and vendors and tech companies, um, that reach out to me all the time because I learn from them. I learn what they’re doing, um, how one of their customers is doing something. You know, like, we constantly have a need for new knowledge and collaboration in our space that didn’t exist. And so this show is one of the only things that are really in our space focused on us and give us the opportunity to do that. It is an incredibly good show. It’s so well curated from, uh, an educational perspective, from the sessions. There’s multiple stages. Um, everything is in one room, which I love. Um, you can, you know, you can be listening to a panel discussion that’s really energizing, and then you’ve got a 10-minute break and you can run over and see a vendor that you wanted to talk to because you’ve only got 10 minutes. And then you get, you know, it’s not spread out. It’s not like the big shows where, you know, you’re gonna have to walk 10 miles to get to something. And the people that are there care and are focused on the independent space. So you’re also not gonna get the eye rolls and the you’re too small and we don’t care about you, and oh, you’re not part of Marriott, uh, you know, conversation, whether with vendors or with anybody, right? The, the people that are here are passionate about this part of the industry and are ready and willing to help anybody that comes to the show improve what they’re doing. Uh, like, I love helping other independent hoteliers, uh, in any way I can. In any context, talking about distribution, talking about guest service, talking about, you know, any, any part, because there are enough customers out there for all of us. I know we’re competitors, but, um, helping, helping everybody lift is a much better strategy than trying to elbow somebody out. Ryan Embree: Absolutely. We’re all in it together. 100% agree. And it’s funny, you know, you were mentioning at the, at the top of the answer about, you know, how independent hotels don’t have some of these resources that the big brands do. Uh, you know, one of the, one of the common things that big brands do is have an annual conference, right? And they get everybody together and, and share ideas and challenges. This is like the annual conference for independent hotel shows. So it’s a sense of belonging. Um, it’s a different energy. It’s a different. It’s, it’s a different type of, uh, uh, of event. Um, it. So real quick, first, uh, tip for any first time attendees that, uh, might be going. Dina Belon: Yeah. Um, I think two. Again, I love my, my two or three points. Um, be curious. So show up curious, um, and, and open and willing to share. Um, because that’s what your, your analogy to a brand conference is perfect because, um, that’s what we’re there to do is help each other. Um, and being curious will help you just be a sponge and take things in. Um, use, use AI in this scenario, um, and help have an AI assistant help you, an electronic one in your pocket, help you remember all the stuff that is gonna come at you because it’s gonna come like a fire hose and it’s gonna be really hard to remember it all when you get home. Um, I use Pocket for anybody who cares. It’s a little tiny device that I literally keep in my pocket. And I push it anytime I have an idea, I can just talk into it. Or I can push it if I’m having an interesting conversation with somebody and it’ll record that conversation. Of course, I ask the person before I do it. Um, but right? So that it, so that you’re, you’re capturing all of that interesting, cool ideas and, um, vendors and sup – you know, people that can support you. Um, it, walk away from an interaction with somebody and they’ve handed you their business card. Take your little device. It can be your phone too, but however you wanna do it and say, “I just met Ryan with Suite Spot and I really wanna be on his podcast. I need to reach out to him after when I get back.” And then your little AI will give you a to-do when you get back, uh, home. So that’s, that’s my number one tech tip. Um, and then I think the other, the opposite of that, which is a little challenging sometimes, is set the technology down and be present and be aware and pay attention. And don’t be on your phone answering emails from your staff back at your hotel. Like, I know it’s super hard to disconnect and, and be present while you’re at the conference, but you’ll gain a lot more if you’re there and you’re listening and you’re talking. Like, if you go to some of the educational sessions, raise your hand, ask questions. Make a point. Don’t even ask a question. If you’ve got an idea that the panel needs to hear, raise your hand and say it. Um, because it’s a, it’s a dialogue. This isn’t a. There’s, you know, we don’t have the president of Marriott and the president of Wyndham sitting on a panel telling us all how to do things. We’re all collaborators that are telling how we’re doing things and wanting to hear how you’re doing it and figuring out how we can share, share those ideas. So be present. Ryan Embree: That, that’s a great. Yeah, that’s a great mindset to, to enter this show into. My tip is gonna be make sure you see Dina Bellin on stage, uh, because she’s gonna be there once again. You’re gonna be moderating a powerhouse panel. Hospitality is not a department. Um, give us a sneak preview, if you can, of what that discussion might unpack and maybe your thoughts on the topic. Dina Belon: Yeah. It’s really gonna be, you know, about how hospitality is a culture. It’s not a silo. It’s, um, it’s really formed over time through behavior and modeling. Um, it’s not training manuals. It’s not a poster on the wall. It’s values. Um, it’s about, um, really taking everybody in your organization, whether it’s ops, which always seems obvious, but the finance departments, you know, HR, uh, the marketing team. Like, is everybody aligned to your mission and values as an organization? And you as a leader, are you practicing, as a lifestyle, the culture of your organization? So hospitality is not about the ops department. It is about the entire organization following a. Identifying first, have you identified? Right? So, like, our mission at Staypineapple is where stays become stories. Um, it’s a cute, cute way to say it, but it is in very real terms. We want your stay to be so impactful and so memorable that it becomes a lifetime story for you and your family. That kind of connection, that kind of sense of belonging, that kind of emotional feeling, um, is what we’re after, and that’s our mission. And so, if I’m not living that lifestyle every day as the leader of the organization, and our CFO, and our accountant, and our HR, uh, manager aren’t living that lifestyle, how can we ask the hotel teams to live it? Ryan Embree: Yeah. Great point. Yeah, it’s, I mean, it’s hospitality, right? And what we’re always trying to, to try to accomplish, uh, at the end of a guest day is to really, uh, not just, not just feel, feel the, the hospitality, feel the s – the, uh, uh, the, the service that we were providing them. Uh, not just feeling like they, they stayed in, you know, four rooms in a, four rooms in a box, right? That’s, that’s what – Yeah. The old saying. Dina Belon: How many hotels have you forgotten – Ryan Embree: Right. That’s a wonderful point. Wonderful point. And a great segue into our next, because I think you’ve got an unforgettable, um, uh, portfolio over there. So we’re gonna do some rapid fire here, Dina, to get to know you and your, uh, portfolio a little better at Staypineapple Hotel. So, uh, we always like to start with our favorite view from one of your hotels. Dina Belon: Definitely Chicago. So we’re in the loop and we look right at the Chicago Theater sign. And then three blocks down the other way, you can see the edge of the bean. And then there’s this amazing jazz mural, uh, from the corner rooms of the building. The, the incredible view. And we’re an urban city center, so views are not generally our vibe. Um, right? It’s usually another building next door. Um, but that one, that is really incredible. Ryan Embree: That makes for a good one. Uh, favorite fun fact about one of your properties? Dina Belon: Oh, uh, this is personal. Uh, uh, Fetch, which is our recycling program, is, um, all built around our dog obsessed culture. Uh, again, we like to be, you know, funny and cheeky. Um, so Dash, who’s our, um, our mascot, um, the pineapple pup. Um, he helps with waste reduction education, the Fetch program. Get it? Fetch, dog. Ryan Embree: Oh, I love it. Yeah. There you go. Uh, favorite signature dish, um, or amenity? Dina Belon: Hmm. Um, there’s a couple. Oh, goodness. These, this is hard. This is really hard. I, I mentioned the naked experience already, so I’ll let that one go, though that is one of my favorites. Again, personal. So you might start to see, I have a little bit of slant towards sustainability. Um, I am. It’s a, it’s a personal topic that I’m very passionate about. Um, our water bottles. Um, it was a huge lift for us to figure out. So, uh, what, I don’t know, five years ago, we used to have, um, unlimited water bottles available to our guests. Um, it’s part of our health and wellness program. We believe that, you know, hydration is a big part of health and wellness, particularly in en – urban environments when you’re walking a lot, you need to stay hydrated. It gave me a lot of heartburn. We were, we were, we were selling, or not selling, giving away a half a million water bottles, plastic water bottles a year. And it just, it hurt my heart. Um, so we were able to partner, um, with Path Water to do a custom 20-ounce aluminum water bottle pre-filled. Um, and we leave that in the guest room complimentary for every guest. And we put a water bar in our lobbies, um, for, to refill those bottles. Um, and that replaced all the plastic water bottles. And so, so now you see really fun, cute, steak pineapple aluminum water bottles all over the airport all the time in our city. Ryan Embree: Hey, there you go. Great marketing goes along with it. Uh, favorite guest experience? Dina Belon: Um, definitely Surprise and Delight, which is our, uh, strategy around that creative, uh, you know, hyper-personalization for guests. Uh, really creating those moments that create memories and stories. Ryan Embree: And then last favorite piece of art. Ryan Embree: That’s funny. Um, we, we happen to have our owner, our founder, Michelle, is a huge art collector. So that is really hard. We have a lot of original art in our hotels that’s from her personal collection. She regularly emails me and says, “Hey, I just bought a new piece, and can you find a place to put it in one of the hotels?” And I’m always like, “Oh my God, I’m running out of walls, Michelle.” But I think my favorite that she has, um, bought for every single hotel is, um, a Martin Goldstein original dog sculpture. Um, he is famous for creating these whimsical, limited edition bronze dogs that are known as Harvey Dogs. Um, and they’re just super cute. Um, and you can find one at every hotel. It’s, it’s one of those, like, Disney where you have to find the Mickey Mouse and Everything. Ryan Embree: Yeah, like a little Easter egg, yeah. Dina Belon: Exactly. An Easter egg hunt at any Staypineapple is go find the Marty Goldstein, uh, Harvey dog. Ryan Embree: All right. Well, there it, there it is. Challenge, um, put out there for our Suite Spot listeners, uh, visiting Staypineapple Hotels. Well, Dina, thank you. You’ve spent, um, quite, uh, some time with us. Um, thank you so much for sitting down. As we wrap up today, we do like to look into kind of our hospitality crystal ball. Uh, try to predict the future, which is becoming more difficult to do every single day, uh, now with every, the technology and AI. But, you know, as president of Staypineapple Hotels, what’s your vision for the future of, uh, the brand? Dina Belon: Yeah. You know, I think we’re gonna continue to expand on our ability to connect with guests and make them feel like they belong when they’re at Staypineapple, that they’re part of the family. And I know that sounds kitschy, but it’s, it’s a very real emotional, uh, mission for us. And, and in the broader context, what we believe the hospitality’s, hospitality industry’s role and responsibility in society is, and will become even more important as robots take over the world. That human connection that a hospitality industry can create, um, becomes an imperative for us to stay connected as a society. Ryan Embree: I agree. Yeah, that was just gonna echo that same sentiment. I think it’s gonna become more and more im- important. So we need, uh, brands like Staypineapple Hotels to, to keep true to that hospitality mission statement. So Dina, thank you again, uh, for taking the time to join us here on The Suite Spot. Any final thoughts before we wrap up? Dina Belon: Just go out there and be you, you know? Uh, don’t be afraid to, uh, come play in the independent space and definitely come to the Independent Hotel Show in Miami and, uh, let’s have a cocktail. Ryan Embree: Let’s do it. Uh, both Dina and I will have the privilege of being down there in Miami. We hope to see you in person. Dina, thank you so much for joining us here on The Suite Spot, and we hope to see you at the Independent Hotel Show in Miami. Thank you. And thank you for listening. We’ll talk to you next time here on The Suite Spot. To join our loyalty program, be sure to subscribe and give us a five-star rating on iTunes. Suite Spot is produced by Travel Media Group. Our editor is Brandon Bell with cover art by Bary Gordon. I’m your host, Ryan Embree and we hope you enjoyed your stay.  

Join ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Downtown Josh Brown⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ and ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Michael Batnick⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ for another episode of What Are Your Thoughts as they discuss six major stocks that may be setting up for a bounce: Meta, Uber, Netflix, Disney, Nike, and Home Depot. Plus, Nvidia's latest data center financing deal and the rise of compute as an investable asset class, why stocks like Schwab, Expedia, and Booking are hitting all-time highs despite fears that AI would disrupt their businesses, and the $1.5 billion rescue deal for United Wholesale Mortgage after a massive loss on interest-rate hedges.Josh makes the case for Expedia, Michael brings the Mystery Chart, and much more! This episode is sponsored by Betterment Advisor Solutions. Learn more at https://betterment.com/advisors  Sign up for ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠The Compound Newsletter⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ and never miss out! Instagram: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://instagram.com/thecompoundnews⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Twitter: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://twitter.com/thecompoundnews⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ LinkedIn: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.linkedin.com/company/the-compound-media/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ TikTok: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.tiktok.com/@thecompoundnews⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Investing involves the risk of loss. This podcast is for informational purposes only and should not be or regarded as personalized investment advice or relied upon for investment decisions. Michael Batnick and Josh Brown are employees of Ritholtz Wealth Management and may maintain positions in the securities discussed in this video. All opinions expressed by them are solely their own opinion and do not reflect the opinion of Ritholtz Wealth Management. The Compound Media, Incorporated, an affiliate of ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Ritholtz Wealth Management⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠, receives payment from various entities for advertisements in affiliated podcasts, blogs and emails. Inclusion of such advertisements does not constitute or imply endorsement, sponsorship or recommendation thereof, or any affiliation therewith, by the Content Creator or by Ritholtz Wealth Management or any of its employees. For additional advertisement disclaimers see here ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://ritholtzwealth.com/advertising-disclaimers⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. Investments in securities involve the risk of loss. Any mention of a particular security and related performance data is not a recommendation to buy or sell that security. The information provided on this website (including any information that may be accessed through this website) is not directed at any investor or category of investors and is provided solely as general information. Obviously nothing on this channel should be considered as personalized financial advice or a solicitation to buy or sell any securities. See our disclosures here: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://ritholtzwealth.com/podcast-youtube-disclosures/⁠⁠⁠ Learn more about your ad choices. Visit megaphone.fm/adchoices

As search funnels compress and over 60% of digital queries end without a website click, enterprise leaders are forced to rethink how they monetize audience attention and maintain search visibility.Dylan Conroy sits down with Mark Mamber, CEO of Tiki, to break down the mechanics of monetizing lost web traffic and leveraging Answer Engine Optimization (AEO) to capture market share across AI platforms.Key Topics Covered:Monetizing the 95% Exit Void: How contextual page signals and automated exit triggers convert lost site traffic into high-margin ad yield.Enterprise Auction Mechanics: Deep-linking intent-driven consumers directly to tier-one global travel networks like TripAdvisor, Expedia, and Kayak.Interactive AI Ad Syndication: Deploying custom brand LLMs as interactive chatbot units across third-party media networks (Envoy Reach).Answer Engine Optimization (AEO) via Reddit: How human-in-the-loop AI posting seeds clean source data into Large Language Models (Envoy Join).Real-Time Market Intelligence: Turning interactive consumer ad queries into strategic data dashboards for C-suite decision-makers.Mark Mamber is the CEO of Tiki, a proprietary ad-tech engine that has served the global travel vertical for over 15 years. He specializes in yield monetization infrastructure, interactive media solutions, and generative search strategies for publishers, OTAs, and Destination Marketing Organizations.Connect & Resources:Connect with Guest Mark Mamber: https://www.linkedin.com/in/markmamber/Visit Tiki: https://www.tiki.com/Follow Host Dylan Conroy: https://www.linkedin.com/in/dylanconroy/Scaled Performance Automation by Strike Social: https://strikesocial.com/guaranteed-paid-social-media-ads-outcomes/

Plus: A federal judge sets a start date for the antitrust trial over Paramount's $81 billion takeover of Warner Bros. Discovery. And the robotaxi competition heats up in London, as both Wayve and Uber win approval to offer supervised rides. Luke Vargas hosts. Sign up for WSJ's free What's News newsletter. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Connect with Tim: https://www.linkedin.com/in/tim-rosolio-434b2a98/ Connect with Zach: https://www.linkedin.com/in/zacharybusekrus/ Apply to join the Journey Alliance: http://journey.com/alliance/ — Vrbo just did three things most operators haven't connected yet: it purged 100,000 homes, surveyed 2,000 guests across seven countries, and started rolling out sponsored listings. Put them together and you get the clearest signal yet on where vacation rentals are headed. Tim Rosolio is VP of Vacation Rental Partnerships at Expedia Group, where he leads the supply and host side of Vrbo. He's also a Vrbo host himself. In his return to Behind the Stays, Tim and Zach get into what that survey actually revealed — and it wasn't what the industry has been selling. Quality isn't luxury. It isn't the private chef or the infinity pool. It's accurate photos, verified reviews, a fully stocked shelf, and linens and silverware worth touching. 81% of guests said they'd pay more for a stay they can trust to be consistent. Then there are the sponsored listings landing this summer — a pay-only-if-you-book model that lets hosts buy visibility without gaming the algorithm. Tim explains how it works, why bad operators won't be allowed in, and where it goes across Expedia next. The conversation also covers the "coach up or coach out" program behind the purge, why the future of discovery is personalization instead of a star-rating system nobody trusts, expanded distribution across Expedia's 70,000-business B2B network, and the one fear keeping every VRM up at night: owner retention in a market where 2022 numbers aren't coming back. Reach out to Tim on LinkedIn — he's an open book. —   Behind the Stays is brought to you by Journey — a first-of-its-kind loyalty program that brings together an alliance of the world's top independently owned and operated stays and allows travelers to earn points and perks on boutique hotels, vacation rentals, treehouses, ski chalets, glamping experiences and so much more.   Your host is Zach Busekrus, Head of Growth at Journey. If you are a hospitality entrepreneur who has a stay, or a collection of stays with soul, we'd love for you to apply to join our Alliance at journey.com/alliance.

Joe Jensen sits down with Mark Simpson, founder of Boostly, to break down how short-term rental hosts can reduce their dependence on Airbnb, Booking.com, Expedia, and other OTAs by building a stronger direct booking strategy. Mark shares how he grew up in hospitality on a 200-acre farmstay in the UK, long before Airbnb existed, and explains how the industry shifted from upfront marketing costs to commission-based OTA bookings. While platforms like Airbnb can be a great way to get started, Mark warns that relying on one platform too heavily leaves hosts exposed to rising fees, algorithm changes, guest complaints, and sudden account suspensions. The conversation dives into practical strategies for getting more direct bookings without leaving Airbnb entirely. Mark explains the "billboard effect," where hosts use Airbnb for visibility while making their brand, property name, Google presence, website, and social profiles easy for guests to find directly. He also shares why professional hosts should aim for a healthier mix of bookings, with direct bookings forming the backbone of the business and OTAs acting as extra lead sources. The episode is a reminder that platforms are useful, but real business control comes from owning your audience, your brand, and your booking process. Book a free real estate investing strategy call! No experience necessary. Check out the Real Estate Investing School Youtube Real Estate Investing School Instagram Brody's Instagram Joe's Instagram Mark LinkedIn Boostly UK

Listen and subscribe to Money Making Conversations on iHeartRadio, Apple Podcasts, Spotify, www.moneymakingconversations.com/subscribe/ or wherever you listen to podcasts. New Money Making Conversations episodes drop daily. I want to alert you, so you don’t miss out on expert analysis and insider perspectives from my guests who provide tips that can help you uplift the community, improve your financial planning, motivation, or advice on how to be a successful entrepreneur. Keep winning! Money Making Conversations Master Class with Rushion McDonald is America's premier entrepreneurship, business leadership, financial literacy, and wealth-building podcast featuring successful entrepreneurs, executives, founders, celebrities, and industry experts sharing actionable insights for professional and financial success. Business Podcast Entrepreneurship Small Business Business Growth Financial Literacy Wealth Building Black Entrepreneurs Minority Business Leadership Executive Leadership Business Funding Marketing Strategies Personal Development Startup Advice Sales Training CEO Interviews Founder Stories Professional Development Economic Empowerment Business Success Networking Brand Building Innovation How to start a business Small business funding Entrepreneur success stories Business leadership podcast Wealth building strategies Black entrepreneur podcast Minority business development Marketing for small businesses Business growth strategies Startup funding opportunities Executive leadership training Financial literacy education Success mindset podcast Two-time Emmy and Three-time NAACP Image Award-winning, television Executive Producer Rushion McDonald interviewed Lawrence Phillips. Purpose of the Interview To showcase Lawrence Phillips’ entrepreneurial journey from engineering to founding Green Book Global, a travel review platform for Black travelers. To highlight the significance of Black Ambition, an initiative by Pharrell Williams supporting Black and Brown entrepreneurs. To inspire listeners about resilience, innovation, and the importance of culturally inclusive travel resources. Key Takeaways Background & Career Shift Phillips studied Electrical Engineering at Georgia Tech and worked at Accenture in IT consulting for nearly a decade. Despite career success, he felt unfulfilled and decided to pursue his passion for travel, leading to the creation of Green Book Global. Travel Experience Traveled to 30+ countries across all seven continents, including Antarctica, in less than a year. Realized the need for a platform addressing “traveling while Black” concerns—safety, cultural acceptance, and inclusivity. Green Book Global Inspired by the historical Green Book (1936–1966), which guided Black travelers during segregation. Offers city-level Black-friendly scores, road trip planners, and Black-owned restaurant recommendations. Over 150,000 app downloads in 2025; partnered with Expedia; strong social media presence. Black Ambition Program Phillips applied three times before reaching semifinals, emphasizing persistence. Program provided funding opportunities and a transformative Evoke Wellness experience. His personal “why” statement:“I’m a protective and innovative steward of Black restoration and healing.” Impact & Vision Advocates systemic change by partnering with destinations to improve inclusivity. Highlights the economic power of Black travelers (over $140 billion annually). Encourages Black travelers to explore global opportunities beyond U.S. racial constraints. Notable Quotes “You can be successful and still not be happy.” — On leaving a lucrative career for passion. “I’m a protective and innovative steward of Black restoration and healing.” — His guiding principle. “There’s riches in niches.” — On unapologetically focusing on Black travelers. “Just because somebody said no doesn’t mean they said no to you—they said no at that time.” — On persistence in entrepreneurship. #SHMS #STRAW #BESTSupport the show: https://www.steveharveyfm.com/See omnystudio.com/listener for privacy information.

Listen and subscribe to Money Making Conversations on iHeartRadio, Apple Podcasts, Spotify, www.moneymakingconversations.com/subscribe/ or wherever you listen to podcasts. New Money Making Conversations episodes drop daily. I want to alert you, so you don’t miss out on expert analysis and insider perspectives from my guests who provide tips that can help you uplift the community, improve your financial planning, motivation, or advice on how to be a successful entrepreneur. Keep winning! Money Making Conversations Master Class with Rushion McDonald is America's premier entrepreneurship, business leadership, financial literacy, and wealth-building podcast featuring successful entrepreneurs, executives, founders, celebrities, and industry experts sharing actionable insights for professional and financial success. Business Podcast Entrepreneurship Small Business Business Growth Financial Literacy Wealth Building Black Entrepreneurs Minority Business Leadership Executive Leadership Business Funding Marketing Strategies Personal Development Startup Advice Sales Training CEO Interviews Founder Stories Professional Development Economic Empowerment Business Success Networking Brand Building Innovation How to start a business Small business funding Entrepreneur success stories Business leadership podcast Wealth building strategies Black entrepreneur podcast Minority business development Marketing for small businesses Business growth strategies Startup funding opportunities Executive leadership training Financial literacy education Success mindset podcast Two-time Emmy and Three-time NAACP Image Award-winning, television Executive Producer Rushion McDonald interviewed Lawrence Phillips. Purpose of the Interview To showcase Lawrence Phillips’ entrepreneurial journey from engineering to founding Green Book Global, a travel review platform for Black travelers. To highlight the significance of Black Ambition, an initiative by Pharrell Williams supporting Black and Brown entrepreneurs. To inspire listeners about resilience, innovation, and the importance of culturally inclusive travel resources. Key Takeaways Background & Career Shift Phillips studied Electrical Engineering at Georgia Tech and worked at Accenture in IT consulting for nearly a decade. Despite career success, he felt unfulfilled and decided to pursue his passion for travel, leading to the creation of Green Book Global. Travel Experience Traveled to 30+ countries across all seven continents, including Antarctica, in less than a year. Realized the need for a platform addressing “traveling while Black” concerns—safety, cultural acceptance, and inclusivity. Green Book Global Inspired by the historical Green Book (1936–1966), which guided Black travelers during segregation. Offers city-level Black-friendly scores, road trip planners, and Black-owned restaurant recommendations. Over 150,000 app downloads in 2025; partnered with Expedia; strong social media presence. Black Ambition Program Phillips applied three times before reaching semifinals, emphasizing persistence. Program provided funding opportunities and a transformative Evoke Wellness experience. His personal “why” statement:“I’m a protective and innovative steward of Black restoration and healing.” Impact & Vision Advocates systemic change by partnering with destinations to improve inclusivity. Highlights the economic power of Black travelers (over $140 billion annually). Encourages Black travelers to explore global opportunities beyond U.S. racial constraints. Notable Quotes “You can be successful and still not be happy.” — On leaving a lucrative career for passion. “I’m a protective and innovative steward of Black restoration and healing.” — His guiding principle. “There’s riches in niches.” — On unapologetically focusing on Black travelers. “Just because somebody said no doesn’t mean they said no to you—they said no at that time.” — On persistence in entrepreneurship. #SHMS #STRAW #BESTSee omnystudio.com/listener for privacy information.

Leadership often feels like a series of competing demands: be confident, but humble. Be decisive, but compassionate. Kevin Eikenberry is joined by leadership coach and author Sally Netherwood to explore the paradox of modern leadership through the lens of her new book, Graceful Power. Together, they discuss the three pillars of graceful power—Congruence, Courage, and Compassion—and why becoming a more effective leader isn't about choosing one over the other, but learning to hold both with intention. If you're looking to lead with greater clarity, confidence, and impact, this conversation is full of practical insights you can apply right away. Sally's Story: Sally Netherwood is the author of Graceful Power: Solving the Paradox of Modern Leadership, and a world-class leadership coach with over 25 years' experience helping business leaders, entrepreneurs and change-makers feel clearer, braver and more effective. Drawing on tens of thousands of coaching hours, she offers leaders tangible strategies that create immediate improvements in performance, workplace culture and daily working life. After a decade in the fast-paced world of advertising at three of the world's top agencies, she now works with leaders from organizations including Expedia and DoorDash, helping them discover and embrace their Graceful Power, so they achieve far more with significantly less personal cost. Connect with Sally Netherwood Website: https://www.sallynetherwood.com/graceful-power  LinkedIn: https://www.linkedin.com/in/sally-netherwood-85599419/  Book Recommendations Graceful Power: Solving the Paradox of Modern Leadership by Sally Netherwood Brilliant Doubt: Harnessing Uncertainty to Lead with Impact by Jenny Williams Flexible Leadership: Navigate Uncertainty and Lead with Confidence by Kevin Eikenberry  Like this? Understanding Power with Deborah Gruenfeld Creating Human-Powered Leadership with Dr. Christie Smith TIMESTAMPS 00:00 Introduction 00:38 The paradox of modern leadership 01:31 Meet Sally Netherwood 02:49 Why Sally wrote Graceful Power 05:05 What is graceful power? 06:14 Different kinds of leadership power 08:31 The Three Cs of Graceful Power 08:49 Congruence: leading as your authentic self 11:44 Creating your leadership signature 13:30 Courage is doing what you find difficult 16:14 Understanding fear as a leadership signal 18:30 Leadership is a constant act of becoming 19:36 Compassion as a leadership strategy 21:12 Why self-compassion comes first 23:20 Believing in others' potential 26:00 Reflection as a leadership responsibility 28:12 Helping teams reflect and improve 30:40 What Sally is reading 31:54 Where to learn more 32:22 Now What? ---

The biggest brand campaigns of 2026 share a handful of strategies, and none of them require a seven-figure marketing budget to pull off. Marketing Dive rounded up the year's standout campaigns, and these weren't chosen on vibes. Every one had results the companies reported publicly. Aerie, Coach, Expedia, Burger King, and Dove ran them with massive teams and millions of customers behind them. The strategies underneath are ones a small eCommerce brand can run with a product, an email list, and customers who already talk to you. Inside, the six moves driving those campaigns, how to translate each one to your size and your resources, and the one most brands hesitate to try even though it builds customer trust faster than anything else on the list. In this episode: Why leading with your values works for some brands and quietly costs others customers The move Coach made before launching their campaign that most brands skip entirely What to give creators if you want the content to actually perform The response to customer complaints that makes people more likely to buy from you Why the reviews you're tempted to hide might be doing the most selling The reason your best message probably doesn't need replacing   _______ Links Mentioned Full Show Notes https://ecommercebadassery.com/387   The Lounge Membership https://ecommercebadassery.com/membership   _______ Learn With Me Work with Me 1:1 https://ecommercebadassery.com/ecommerce-help/ https://ecommercebadassery.com/email-marketing/   Courses & Membership https://ecommercebadassery.com/membership https://ecommercebadassery.com/programs   _______   Let's Connect Website: http://ecommercebadassery.com Instagram: http://instagram.com/ecommercebadassery Membership: http://ecommercebadassery.com/membership   _______   Rate, Review, & Subscribe Like what you heard? I'd be forever grateful if you'd rate, review and subscribe to the show! Not only does it help your fellow eCommerce entrepreneurs find the eCommerce Badassery podcast; but it's also valuable feedback for me to continue bringing you the content you want to hear.    Review Here: https://podcasts.apple.com/us/podcast/ecommerce-badassery/id1507457683  

Listen and subscribe to Money Making Conversations on iHeartRadio, Apple Podcasts, Spotify, www.moneymakingconversations.com/subscribe/ or wherever you listen to podcasts. New Money Making Conversations episodes drop daily. I want to alert you, so you don’t miss out on expert analysis and insider perspectives from my guests who provide tips that can help you uplift the community, improve your financial planning, motivation, or advice on how to be a successful entrepreneur. Keep winning! Two-time Emmy and Three-time NAACP Image Award-winning, television Executive Producer Rushion McDonald interviewed Lawrence Phillips. Purpose of the Interview To showcase Lawrence Phillips’ entrepreneurial journey from engineering to founding Green Book Global, a travel review platform for Black travelers. To highlight the significance of Black Ambition, an initiative by Pharrell Williams supporting Black and Brown entrepreneurs. To inspire listeners about resilience, innovation, and the importance of culturally inclusive travel resources. Key Takeaways Background & Career Shift Phillips studied Electrical Engineering at Georgia Tech and worked at Accenture in IT consulting for nearly a decade. Despite career success, he felt unfulfilled and decided to pursue his passion for travel, leading to the creation of Green Book Global. Travel Experience Traveled to 30+ countries across all seven continents, including Antarctica, in less than a year. Realized the need for a platform addressing “traveling while Black” concerns—safety, cultural acceptance, and inclusivity. Green Book Global Inspired by the historical Green Book (1936–1966), which guided Black travelers during segregation. Offers city-level Black-friendly scores, road trip planners, and Black-owned restaurant recommendations. Over 150,000 app downloads in 2025; partnered with Expedia; strong social media presence. Black Ambition Program Phillips applied three times before reaching semifinals, emphasizing persistence. Program provided funding opportunities and a transformative Evoke Wellness experience. His personal “why” statement:“I’m a protective and innovative steward of Black restoration and healing.” Impact & Vision Advocates systemic change by partnering with destinations to improve inclusivity. Highlights the economic power of Black travelers (over $140 billion annually). Encourages Black travelers to explore global opportunities beyond U.S. racial constraints. Notable Quotes “You can be successful and still not be happy.” — On leaving a lucrative career for passion. “I’m a protective and innovative steward of Black restoration and healing.” — His guiding principle. “There’s riches in niches.” — On unapologetically focusing on Black travelers. “Just because somebody said no doesn’t mean they said no to you—they said no at that time.” — On persistence in entrepreneurship. #SHMS #STRAW #BESTSteve Harvey Morning Show Online: http://www.steveharveyfm.com/See omnystudio.com/listener for privacy information.

Get a $200 gift card after your first payment of $500 with Melio (affiliate) - https://milestomemories.com/go/melio/ Get 3 free months of Audible - https://milestomemories.com/audible-subscription-offer-2/ Both Hyatt cards have increased welcome offers, and we explain why the personal card's 75,000 point headline is a little misleading since a chunk of it is just base earning you would get anyway. Frequent Miler is reporting that Chase quietly added new terms to Chase Offers warning that abuse may get you excluded from future offers, which leads into a real conversation about where the line sits between an error in your favor and outright fraud. Bank of America is now handing out retention offers through its Erica chatbot, so you can click through your cards quickly without ever talking to a person, though accepting one offer appears to lock you out on the rest. United also has new targeted MilePlay promotions, some of them worth 20,000 plus bonus miles just for getting the credit card and opting into notifications. We close with a real problem on Bilt travel, where a hotel showing $279 a night turned into an $800 plus bill at checkout because resort fees were not disclosed up front, something Expedia's own site does correctly. Let us know in the comments what the craziest abuse story you have heard is. Episode Guide: 0:00 Welcome to MTM Travel  0:24 Hyatt's New 75K Personal Card Offer 3:07 The Hyatt Business Card: Who It's For 6:34 Chase Warns "Gamers" on Chase Offers 8:20 Where Gaming Becomes Fraud 11:01 BofA Retention Offers Via Chatbot 12:58 A Rough Citi Retention Call 14:26 United's New MilePlay Promotions 17:29 Bilt Travel's Pricing Problem 18:06 The $279 Room That Cost $800 23:38 Final Thoughts Links Hyatt business - https://milestomemories.com/world-of-hyatt-business-card-70k-offer/ Hyatt personal - https://milestomemories.com/75k-bonus-on-word-of-hyatt-card/ Chase Offers - https://milestomemories.com/chase-adding-abuse-warning-to-some-chase-offers/ BofA retention - https://milestomemories.com/check-for-bank-of-america-retention-offers/ MilePlay - https://milestomemories.com/united-airlines-mile-play-promotion/ ✈️ Track your travel credit cards for free

How AI Tools for Therapists Are Built: Trust, Data Privacy, and Choosing What to Adopt - An Interview with Ian Knox and Megan Toomey Ian Knox and Megan Toomey of SimplePractice take therapists behind the scenes of how AI tools for mental health are actually built, trained, and kept secure. We're in the middle of AI month, and Curt and Katie wanted to move past the buzzwords and talk with the people who actually engineer this technology. As part of the show's partnership with SimplePractice, they sit down with Ian Knox, Chief Product Officer, and Megan Toomey, Sr. Director of Clinical Support AI Product Management, to pull back the curtain on how AI tools for therapists get designed, what "training the model" really means, and how client data is handled. They get specific about what to evaluate before adopting any AI tool, from vendor trust and HIPAA compliance to data practices, and why note taking is the most mature use case while insurance, scheduling, intake, and referral matching are still emerging. Ian and Megan also take on the fear that AI-first companies want to replace therapists, and explain why clinicians have to stay at the center of care and review anything they put their name on. This is a grounded, practical conversation for any therapist trying to decide what AI belongs in their practice, and what to be cautious about, without panic or hype. In this episode, we discuss: - How an EHR decides which clinician tasks AI is mature enough to help with - What to evaluate before trusting an AI vendor with client data - Why "HIPAA compliant" is a floor, not proof of strong security - What "training the model" does and does not mean, and why SimplePractice says it is not training an LLM on your data - How transcripts are retained, and the new opt-in for de-identified data - Why you remain responsible for every AI-assisted note you sign - How to talk with clients about AI and get meaningful consent Timestamps: 00:16 - AI month, and why we wanted to talk to people who build AI 01:33 - Who Ian and Megan are 03:21 - SimplePractice's history with AI tools 05:38 - What therapists should know when adding AI to a practice 08:44 - Where clinicians can streamline with AI 12:23 - How to choose which AI features to adopt 16:10 - Why you can't fully trust AI, and best practices 19:29 - What clinicians should know about their data 21:13 - The Trust Center, and "are you here to replace therapists?" 23:55 - How AI systems are trained (the puppy analogy) 27:00 - White-label LLMs and the "golden data set" 29:11 - De-identified transcripts and the opt-in 31:40 - Current tools and the product roadmap Guest bios: Ian Knox is Chief Product Officer at SimplePractice, with prior product leadership at Expedia and Microsoft. Megan Toomey is Sr. Director of Clinical Support AI Product Management at SimplePractice, leading the team building AI tools for behavioral health clinicians, with prior experience at Microsoft and Amazon. Full show notes and transcript: mtsgpodcast.com Join the Modern Therapist Community Facebook Group: https://www.facebook.com/groups/therapyreimagined Modern Therapist's Survival Guide Creative Credits Voice Over by DW McCann: https://www.facebook.com/McCannDW/ Music by Crystal Grooms Mangano: https://groomsymusic.com/

92%ers, welcome to another episode of New Heights brought to you by Expedia! Today, we're joined by Tom Brady to talk about what separates great teams from championship teams, the intensity of Patriots practices, what made Bill Belichick so effective, his favorite Super Bowl victory, mastering the two-minute drill, and how he overcame self-defeating thoughts throughout his career.We've also got Tom's incredible stories about playing alongside Rob Gronkowski, Randy Moss, Joe Thuney, Julian Edelman, & More! Shop our new sandal collab with OluKai at http://kelceclubhouse.comOur book “No Dumb Questions” is available now at https://www.harpercollins.com/pages/nodumbquestionsWatch and listen to new episodes of New Heights every Wednesday during the NFL season and follow us on Social Media for all the best moments from the show: https://lnk.to/newheightshowYou can also listen to new episodes on Wondery, Apple Podcasts, Spotify or wherever you get your podcasts. ...Download the full podcast here:Wondery: https://wondery.app.link/s9hHTgtXpMbApple: https://podcasts.apple.com/us/podcast/new-heights/id1643745036Spotify:https://open.spotify.com/show/1y3SUbFMUSESC1N43tBleK?si=LsuQ4a5MRN6wGMcfVcuynwSupport the show: EXPEDIA: The one place you go to go places. https://www.expedia.com/AMERICAN EXPRESS: The Platinum card gives you access to the largest curated global hotel program through Fine Hotels + Resorts® and The Hotel Collection. Terms apply. Learn more at americanexpress.com/withplatinum. Largest as compared to other credit card programs with special benefits through Fine Hotels + Resorts® and The Hotel Collection, as of 7/2025.ENTERPRISE: This tournament, every corner kick goal is your chance to win a car. Post on X #OnEveryCorner #sweepstakes and tag @Enterprise the moment a corner kick is called. For more details and an additional chance to win, visit https://OnEveryCorner.com. No purchase necessary. Open to legal residents of the 50 US states, and D.C., Puerto Rico, Canada, Ireland, the United Kingdom, France, Germany and Spain, who are 21 and older. Sweepstakes ends July 19, 2026. Void where prohibited. Prize awarded if a corner kick goal is scored. For entry details and official rules, visit https://OnEveryCorner.com.XFINITY: Sponsored by Xfinity. WiFi so reliable you can host the world. Head to xfinity.com/soccer to learn more.MENTOS: Refresh the Everyday with Mentos Gum. Shop Now!ALLSTATE: Check Allstate first for a quote that could save you hundreds: https://Allstate.com.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

92%ers, welcome to another episode of New Heights brought to you by Expedia! Today, we're joined by one of our favorite people in football, George Kittle! We get the latest on his offseason, his recovery from injury, why he's become an Oklahoma City Thunder fan, his thoughts on Mike Evans joining the 49ers, the teams upcoming international game, and how Tight End U continues to grow every year and more! Plus, we get the story behind his iconic "F*ck Dallas" shirt, tackle another edition of We Gotta Ask, and wrap things up with Jet's Jake and Intern Brandon giving us a full Tight End U recap.For more George Kittle, check out his podcast “The Kittle Things” https://www.youtube.com/@kittlethingsShop all of our new merch at http://kelceclubhouse.comWatch and listen to new episodes of New Heights every Wednesday during the NFL season and follow us on Social Media for all the best moments from the show: https://lnk.to/newheightshowYou can also listen to new episodes on Wondery, Apple Podcasts, Spotify or wherever you get your podcasts. ...Download the full podcast here:Wondery: https://wondery.app.link/s9hHTgtXpMbApple: https://podcasts.apple.com/us/podcast/new-heights/id1643745036Spotify:https://open.spotify.com/show/1y3SUbFMUSESC1N43tBleK?si=LsuQ4a5MRN6wGMcfVcuynwSupport the show: EXPEDIA: The one place you go to go places. https://www.expedia.com/AMERICAN EXPRESS: The Platinum card gives you access to the largest curated global hotel program through Fine Hotels + Resorts® and The Hotel Collection. Terms apply. Learn more at https://americanexpress.com/withplatinum Largest as compared to other credit card programs with special benefits through Fine Hotels + Resorts® and The Hotel Collection, as of 7/2025.MENTOS: Refresh the Everyday with Mentos Gum. Shop Now!REESE'S: Everything happens for a REESE'S. COLGATE: Colgate Total prevents problems before they start. Available on Amazon https://tinyurl.com/ColgateTotalAmazonALLSTATE: Check Allstate first for a quote that could save you hundreds: https://Allstate.com.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

92%ers, Happy Father's Day and welcome to another Bonus Episode of New Heights brought to you by Expedia. To celebrate, Jason reveals the fictional father he aspires to be, and we're looking back at some of our favorite dad moments from the show.We revisit some unforgettable stories and advice from Johnny Knoxville, Nate Bargatze, Zach Ertz, and more. Shop our new merch at https://kelceclubhouse.com Watch and listen to new episodes of New Heights every Wednesday during the NFL season and follow us on Social Media for all the best moments from the show: https://lnk.to/newheightshowYou can also listen to new episodes on Wondery, Apple Podcasts, Spotify or wherever you get your podcasts. ...Download the full podcast here:Wondery: https://wondery.app.link/s9hHTgtXpMbApple: https://podcasts.apple.com/us/podcast/new-heights/id1643745036Spotify:https://open.spotify.com/show/1y3SUbFMUSESC1N43tBleK?si=LsuQ4a5MRN6wGMcfVcuynwSupport the show: EXPEDIA: The one place you go to go placesSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

The Ringer's Bill Simmons is joined by Max Kellerman to discuss the blockbuster Myles Garrett trade to the Rams (02:35) and the Patriots trade for A.J. Brown (16:05). Then, they preview the biggest storylines heading into a highly anticipated Knicks-Spurs NBA Finals (29:35). Finally, they discuss the greatest Knicks of all time (56:20), what's next for OKC (1:39:30), and much more! Host: Bill SimmonsGuest: Max KellermanProducers: Chia Hao Tat, Eduardo Ocampo, Tucker Tashjian, and Chris Wohlers Brought to you by PayPal. Learn more at paypal.com Bundle and SaveBook now on Expedia.com The Ringer is committed to responsible gaming. Please visit https://fanduel.com/playwithaplan to learn more about the resources and helplines. Learn more about your ad choices. Visit podcastchoices.com/adchoices