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Gene Hsu helps solve China Leadership Dilemmas (CLDs) He helps Leaders become Cross-Cultural Performance masters. Gene has a CLD Podcast on iTunes and can be reached on ghsu@emechina.us His business website is emechina.us
During the MFCB-W6 webinar on TEAM BUILDING, I had a great discussion with an attendee regarding his negotiations with a "potential" partner in China.Q1: What does it mean when my potential partner is non-committal? What can I do?EVALUATE "Not willing to sign a contract" vs. "Not really interested to collaborate"Align PROCESS before trying to align OUTCOMESWhat do we mean when we say "Align on Process"?Q2: How do I decide what type of partnership structure works best?Ask QUESTIONS vs. State EXPECTATIONSFull Transparency doesn't always work in your favor (counterintuitive)Create PERCEPTION of being FlexibleBalance of Extremes (BOE) Cross-Cultural Performance AnalysisQ3: How do I change the dynamics of the negotiations in my favor?Avoid the trap of one-way information flow (full transparency mindset)Discover if the candidate is the RIGHT Partner#chinabusiness #china #cldvlog #mfcb #jts20 #partnering #partnerships #negotiations #chineseculture #guanxihttp://genejhsu.com
This a replay of the keynote portion of the Mindset for China Business webinar (PARTNERING IN CHINA) recorded on September 19, 2018.We discuss all the RISKS and PITFALLS of partnering in China by reviewing a personal CASE STUDY of one of my own B2B partnering experiences in China.• What is the PURPOSE of Partnering?• What are the Biggest Misperceptions and Greatest Challenges?• What are the RISKS of "Goodwill Extraction" or "Quality Fade"?• Why do companies who invest in China often create their won competitors?The CASE STUDY explores how the utmost goodwill without EMPATHY and the continual development of GUANXI can lead a "loyal" local partner in China to eventually becoming a competitor.http://genejhsu.com/mfcb/- Register once to receive instant access to all the course materials and related media content + Gene's direct email to ask questions.
QUESTION: How do begin developing GUANXI in the initial stages (2 minutes 00 seconds)?PATIENCE and an Adjustment of your ATTITUDE to be more open-minded is key!You don't have to AGREE! You just have to be open-minded.This question was answered live during third webinar in the 'Mindset for China Business' series on August 22, 2018 (MFCB-W3: Negotiations in China).#chinabusiness #china #cldvlog #mfcb #jts20 #partnering #partnerships #negotiations #chineseculture #guanxihttp://genejhsu.com
QUESTION: How do I go about giving Chinese Red Packets, and how should I gauge whether I should be doing it or not (4 minutes 27 seconds)?This is one of the trickiest things to do in China, but it is often an integral part of reciprocity and developing GUANXI relationships.This question was answered live during third webinar in the 'Mindset for China Business' series on August 22, 2018 (MFCB-W3: Negotiations in China).#chinabusiness #china #cldvlog #mfcb #jts20 #partnering #partnerships #negotiations #chineseculture #guanxihttp://genejhsu.com
QUESTION: How do you find the right balance between showing respect and empathy (4 minutes 21 seconds)?This question was answered live during third webinar in the 'Mindset for China Business' series on August 22, 2018 (MFCB-W3: Negotiations in China).#chinabusiness #china #cldvlog #mfcb #jts20 #partnering #partnerships #negotiations #chineseculturehttp://genejhsu.com
DISCUSSION: Evaluating potential partners in China during the initial exploration phase of business development should prioritize true market access. What are key indicators for market access in this discussion about the healthcare market in China (5 minutes 53 seconds)?This question was answered live during third webinar in the 'Mindset for China Business' series on August 22, 2018 (MFCB-W3: Negotiations in China).#chinabusiness #china #cldvlog #amavalues #mfcb #jts20 #partnering #partnershipshttp://genejhsu.com
QUESTION: I have a potential partner in China that is older (health care industry). How do I development GUANXI, and how do I know if he is the "right" partner (6 minutes 56 seconds)?This question was answered live during third webinar in the 'Mindset for China Business' series on August 22, 2018 (MFCB-W3: Negotiations in China).#chinabusiness #china #cldvlog #amavalues #mfcb #jts20 #negotiationshttp://genejhsu.com
QUESTION: How do I determine if the agreement/contract is a win-win? And how will I know if my partner will become greedy and try to take advantage of me (4 minutes 30 seconds)?This question was answered live during third webinar in the 'Mindset for China Business' series on August 22, 2018 (MFCB-W3: Negotiations in China).http://genejhsu.com
This episode is a replay of the 4th of 9 MINDSET FOR CHINA BUSINESS Webinars recorded on September 5, 2018.Gene J. Hsu presents the cross-cultural context of ALIGNING OBJECTIVES in China.Listen to him breakdown the sources of all your frustrations doing business in China.Getting aligned is such a basic task, but getting aligned with people in China often becomes an ordeal.• Why do Chinese people seem to talk in circles?• Why can't they seem to understand what I am saying?Listen to this webinar, and let us trigger your imagination and purpose driven curiosity to CRUSH IT! In China.http://genejhsu.com/mfcb/- There are 5 more webinars in this series -- Register once to receive instant access to all 'Mindset for China Business' course materials and related media content.#mfcb #cldvlog #jts20 #china #chinabusiness
CLD Podcast Ep.14 - Michael P. Toothman is global project management instructor who has made a deep connection with China through the 300+ Chinese students he has taught over the past 14 years at UC Riverside.Project Management isn't just a system of processes, and bridging cultural differences isn't a skill that one simply learns.Michael has mastered the art of developing true GUANXI relationships, and along the way, he has become a KOL on Sina Weibo with over 200K followers.https://www.linkedin.com/in/michaelptoothman/WeChat ID: MP_Toothmanhttp://genejhsu.com#mfcb #cldvlog #jts20 #amavalues
This episode is a replay of the 3nd of 9 MINDSET FOR CHINA BUSINESS Webinars recorded on August 22, 2018.Gene J. Hsu presents NEGOTIATIONS in the cross-cultural context of doing business in China and contrasts how the approach, intent, process, and implications are different than what most Westerners are familiar with.Also discussed are the Biggest Misperceptions, Greatest Challenges, Common Mistakes, and Killer Tips when NEGOTIATING with Chinese people in Mainland China.#mfcb #jts20 #cldvlog #amavalueshttp://genejhsu.com
If you've never been to China and are thinking about doing business there, or you've been there and often found yourself frustrated with the local Chinese business culture...Recorded on August 13, 2018 -- Brian Page, voice actor, and Gene J. Hsu, EME China Consultants sit down and discuss doing business in China.http://genejhsu.com
Q5: What is the best way to develop ‘Guanxi’ relationships with doctors and others in the healthcare industry in China (3 minutes 52 seconds)?Key takeaways:Empathy is the key to understanding opportunities to deliver 'value' to Chinese doctors to initiate reciprocity and develop closer 'Guanxi'It's NOT always about money. Doctors value 'knowledge' delivered via training and workshopsChinese Doctors value 'exposure' and opportunities to be published in medical journalsDoctors, like most in China, value their 'reputation' or FACEAsk questions, be curious, and understand what motivates them. When someone answers your question, you have taken the first step towards developing 'Guanxi'This question was asked during second webinar in the 'Mindset for China Business' series held live on August 8, 2018.http://genejhsu.com
Q4: I’m trying to launch a healthcare business in China. What can I improve my communication and relationship with suppliers and doctors? What is the best approach for someone like me (8 minutes 27 seconds)?Key takeaways:Work directly with doctors, hospitals, and service providers in partnership with your channel partners to access the China healthcare marketSelf-awareness is important for understanding expectations. In this example, a Hong Kong person who has spent most of his life in the US will generally receive less 'goodwill' because he is ethnically Chinese, but obviously an outsider.Empathy for what doctors value is the key to opening the door for closer 'Guanxi' relationships.Channel partners are the key to understanding how to navigate any industry in China, so it is important to keep an open-mind and open-dialogue, even when you encounter an ethical dilemma. The key isn't whether you condone bad behavior or not, but rather to listen and understand why certain gestures might be valuable towards accessing the market. Listening without judgment opens the possibility for a creative solution.There are always benefits for being 'humble' and 'low-key' in ChinaThis question was asked during second webinar in the 'Mindset for China Business' series held live on August 8, 2018.http://genejhsu.com
Q3: What is the most common way to develop ‘Guanxi’ relationships? Is it a lot of dinners and drinking (4 minutes 20 seconds)?Key takeaways:Yes, dinners and activities outside of the office is generally how 'Guanxi' is developed in ChinaSuggest bringing 'key' local team members into your 'inner circle'. Hanging out with your foreign colleagues separately can create a larger chasm for developing real 'Guanxi' relationshipsPrep foreign colleagues and visitors that certain 'key' local leaders are very important for successCreate the perception that you are flexible and open-minded, regardless of where you stand on certain issues. This will reduce the resistance you experience when you are seeking answers.This question was asked during second webinar in the 'Mindset for China Business' series held live on August 8, 2018.http://genejhsu.com
Q2: How do I create this system of reciprocity with my local team to develop ‘Guanxi’ relationships to improve our communication (5 minutes 38 seconds)?Key takeaways:You should focus on developing 'Guanxi' relationships with a core team that you elevate in authorityMake a point to have informal, non-business engagements with your core team membersThey have to 'trust' you and feel that you 'respect' them before they would be willing to proactively share information with youPatience is necessary for developing 'Guanxi' relationshipsElevate core leaders with acknowledgement (giving FACE). This is not a weakness.Acknowledgement and giving FACE begins the system of reciprocity, which is the foundation for developing 'trust'Ask for help, it's a good thing if you owe someone a favor (goodwill) because reciprocity is a continuous exchange of goodwill and favors. If you never own anyone anything, then there is no reciprocity exchanged and now 'Guanxi'This question was asked during second webinar in the 'Mindset for China Business' series held live on August 8, 2018.http://genejhsu.com
Q1: How do I communicate effectively with my new team in China and get them to “speak up” and openly discuss the problems or issues (4 minutes 12 seconds)?Key takeaways:Be aware of a 'Paratrooper Manager' backlash when you are assigned to lead in ChinaBe aware there is little incentive for Chinese who report to you to 'proactively' report problems or issuesBe aware that 'communication issues' are about 'culture', not languageBe aware that 'explaining' things clearly and concisely will not work if good 'Guanxi' relationships aren't established firstBe aware that 'until they trust you', they won't proactively communicate problems or issues, even when pressedBe aware that it is a 'loss of FACE' if their new boss perceives only problems and issues, so you would focus on developing 'Guanxi' and collaborating before tackling problemsThis question was asked during second webinar in the 'Mindset for China Business' series held live on August 8, 2018.http://genejhsu.com
Jay Whitley came to LA to become an actor, but he learned design and discovered a new passion in China. He is a talented design engineer, project manager, and entrepreneur who is forever linked to China based only an extraordinary experience being recruited and eventually assigned to lead a design team in Shenzhen, China for a Chinese firm.How does an African American develop 'Guanxi' relationships with Chinese executives, and how does he lead in an environment where racial stereotypes are even more complicated.https://www.24hour.designlinkedin.com/in/jaywhitleyjr
Gene Hsu helps solve China Leadership Dilemmas (CLDs) He helps Leaders become Cross-Cultural Performance masters. Gene has a CLD Podcast on iTunes and can be reached on ghsu@emechina.usHis business website is emechina.us
Hello, my name is Joel Ingram, and this is “The Midlife Crisis Man Podcast”. Today I have with me Gene Hsu, who is an American who specialises in doing business in China, he provides cross cultural coaching at executive level, and hosts the "China Leadership Dilemma Podcast". Gene is in his 40's and is starting over as an entrepreneur, utilising his 20+ years’ experience to bring value and insights, enabling businesses to succeed through self-awareness and empathy which he terms "the essential soft skills that matter", which are applicable across all of life’s relationships. We cover prioritising his health, morning routines, attitudes, mindset and approach, also the power of self-awareness. I hope you enjoy this episode. You can connect with Gene on the links below, https://itunes.apple.com/us/podcast/china-leadership-dilemma-podcast/id1366595279 (https://itunes.apple.com/us/podcast/china-leadership-dilemma-podcast/id1366595279) (CLD Podcast on iTunes) https://www.facebook.com/groups/cldnation/ (https://www.facebook.com/groups/cldnation/) (CLD NATION Facebook Group) https://www.linkedin.com/in/emechina/ (https://www.linkedin.com/in/emechina/) (LinkedIn) https://twitter.com/justgene (https://twitter.com/justgene) (Twitter) http://emechina.us (http://emechina.us) (website) http://genehsu915.kangendemo.com (http://genehsu915.kangendemo.com/) (Enagic – Kangen Water)
Are you ready to solve your China Leadership Dilemmas? This is an introduction to the CLD Podcast!