Podcasts about cloud elements

In this podcast episode, Amir Bormand interviews Cassie Brown, the VP of Engineering at Bitly. They discuss the importance of the relationship between customer success and engineering teams in improving customer experience. They delve into topics such as feedback loops, improving triage, and ultimately driving adoption and usage. Cassie shares her responsibilities as VP of Engineering at Bitly and the company's mission as a connections platform. Overall, this episode highlights the significance of collaboration between customer success and engineering in enhancing the customer experience. Highlights: [00:02:50] Bridging the gap between engineering and customer support. [00:06:25] Michelin star restaurant analogy.  [00:08:27] Investigating and resolving issues.  [00:13:22] Building relationships for success.  [00:18:22] Service stewardship and bug management. Guest: Cassandra Brown is Bitly's VP of Engineering. She is a people-first leader who manages engineering efforts for Bitly's core product – she ensures that the functionality takes into account user experience and that Bitly can scale and provide a quality experience for all of our users. Before Bitly, Cassandra earned a Master's in Computer Information Systems and held roles at Cloud Elements and Oracle. LinkedIn: https://www.linkedin.com/in/cassandradbrown/ --- Thank you so much for checking out this episode of The Tech Trek, and we would appreciate it if you would take a minute to rate and review us on your favorite podcast player. Want to learn more about us? Head over at https://www.elevano.com Have questions or want to cover specific topics with our future guests? Please message me at https://www.linkedin.com/in/amirbormand (Amir Bormand)

In this episode of SaaS Connect by Cloud Software Association, Ross Garrett explains how to become a profitable platform with the superpowers of the network economy. At the time of the recording, which occurred during a 2018 SaaS conference, Ross was the Chief Product Officer at Cloud Elements. Today, he is Head of Product at Volkswagen Automotive Cloud. Here is what's included in the presentation: Integration should be thought of as a product. If large organizations struggle to get their APIs adopted, it's even harder for smaller, lesser-known product companies to drive adoption and awareness. In order to be a platform, you need to be able to offer new, better experiences on top of your APIs. Platforms allow companies to integrate in order to provide more value. We are moving away from a single-sided business model to a multi-sided business model. This enables other businesses to build products on your technology, as well as use third party integration to create stickiness and adhesion between your product, your customers, and the other products that your customers use. Added to that, you deliver service directly from your core product offering. Four superpowers of the network economy: 1. Magnetic (understanding the value your company provides, and turning it into something others can leverage). 2. Real time (reacting to change). 3. Infinite (removing the limitations of a single-sided business model). 4. Intimate (adapting and personalizing personas to customers, giving you a competitive advantage). Creating the network effect: 1. Flexibility (allowing other companies to leverage your platform). 2. Longevity (delivering long-term value). 3. Integration (the foundation of making your platform strategy work or fail). Platforms are attractive due to the growth they provide. Statistics show that companies may see a 60% churn reduction and a 64% increase in upsell potential. Resources Mentioned: Slack Salesforce Intercom Twilio Platform Revolution (book) Martech Thank you to our amazing podcast team at Content Allies. Want to launch your own B2B revenue-generating podcasts? Contact them at https://ContentAllies.com

James Brown, Director of Infrastructure and Security at Invoca is our feature guest this week and is interviewed by Jason Jaques. News from DISH, Convercent, Cloud Elements, Stack Hawk, F5, Ping Identity, Coalfire and a lot more! Support us on Patreon! Fun swag available - all proceeds will directly support the Colorado = Security infrastructure. Come join us on the new Colorado = Security Slack channel to meet old and new friends. Sign up for our mailing list on the main site to receive weekly updates - https://www.colorado-security.com/. If you have any questions or comments, or any organizations or events we should highlight, contact Alex and Robb at info@colorado-security.com This week’s news: Join the Colorado = Security Slack channel New Colorado billionaire tops Forbes' list of state's richest Atlanta’s OneTrust acquires Denver company to enhance ‘whistleblowing’ software UiPath Acquires Cloud Elements to Deliver Expanded API-Based Automation Capabilities Introducing the 2021 Colorado Inno Tech Madness Bracket Colorado Privacy Act Introduced Government Technology's Top 25 honors innovators in the public sector F5 Appoints Two Senior Executives as It Sharpens Its Customer Focus How Ping Acknowledges Women's Contributions Not Just in March but All Year Long Coalfire Awarded First UKAS ISO 27701 Accreditation Job Openings: The Broadmoor - Information Systems Network Administrator Github - Chief of Staff - Security Forensic Discovery - Senior Digital Forensics Investigator Alterra Mountain Company - IT Application Security Analyst Alchemy Security - Systems Administrator Alteryx - Cyber Security Operations Intern (Summer 2021) Ping Identity - Cyber Security Intern Rule4 - 2021 Summer Internship State of Colorado - Legislative IT Audit Intern FireEye, Inc. - Incident Response & Red Team Internship - Remote Summer 2021 Upcoming Events: This Week and Next: NO EVENTS COMING IN NEXT TWO WEEKS View our events page for a full list of upcoming events * Thanks to CJ Adams for our intro and exit! If you need any voiceover work, you can contact him here at carrrladams@gmail.com. Check out his other voice work here. * Intro and exit song: "The Language of Blame" by The Agrarians is licensed under CC BY 2.0

This week, Bank Automation News digs into how APIs support integration and strategic automation on the heels of UiPath’s announcement of its $40.5 million acquisition of API vendor Cloud Elements.

Ed Fuller, VP of IT and CISO for Cloud Elements if our feature guest this week. News from: Boom Supersonic, TermScout, LogRhythm, Red Canary, Webroot, Ping Identity, Zvelo, and a lot more! Support us on Patreon! Fun swag available - all proceeds will directly support the Colorado = Security infrastructure. Come join us on the new Colorado = Security Slack channel to meet old and new friends. Sign up for our mailing list on the main site to receive weekly updates - https://www.colorado-security.com/. If you have any questions or comments, or any organizations or events we should highlight, contact Alex and Robb at info@colorado-security.com This week’s news: Join the Colorado = Security Slack channel Boom Supersonic and Rolls-Royce Agree on New Collaboration for Supersonic Overture Engine Program Design 2020 STEM Job Growth Index | RCLCO Real Estate Advisors Fraud, ID theft in Colorado have shifted during coronavirus. Now is the time to double down on protection. Denver's tech job postings soar 36% from May to June, the 4th-highest increase in the country Denver's TermScout lands $1.6M for legal technology platform LogRhythm: 5 Ways to Alleviate Stress on Security Teams Breaking into infosec and learning new skills with Atomic Red Team Webroot: The Changing Face of Phishing: How One of the Most Common Attacks is Evolving Manufacturing Bricks to Clicks: Delivering a Great Customer Experience TTP: Living Off The Land at Scale Job Openings: Wells Fargo - Head of Insider Threat Program - Business Functional Manager 3 Comcast - Sr. Director, Governance, Risk, and Compliance Comcast - Sr. Director Product Management - Hosted Cyber Security Carbon Black - Director of Product Security CoBank - Senior Manager, Identity and Access Management Sooper Credit Union - Information Technology Manager Velentium - Medical Device Cybersecurity Engineer DirectDefense - Senior Security Analyst Praetorian - Staff Security Engineer Frontdoor - Security Engineering Intern Upcoming Events: This Week and Next: C.Springs ISSA - August Online Series – Session 1 - 8/6 SecureSet - CYBERSECURITY CAPTURE THE FLAG FOR ALL LEVELS - 8/13 NoCo ISSA - August Chapter Meeting - 8/13 View our events page for a full list of upcoming events * Thanks to CJ Adams for our intro and exit! If you need any voiceover work, you can contact him here at carrrladams@gmail.com. Check out his other voice work here. * Intro and exit song: "The Language of Blame" by The Agrarians is licensed under CC BY 2.0

In episode 19 of EnterpriseReady, Grant speaks with Mark Geene, CEO and Co-Founder of Cloud Elements. They discuss Mark's early days in enterprise, integrations between apps and APIs, and the go-to-market lessons learned along the way.

In episode 19 of EnterpriseReady, Grant speaks with Mark Geene, CEO and Co-Founder of Cloud Elements. They discuss Mark’s early days in enterprise, integrations between apps and APIs, and the go-to-market lessons learned along the way. The post Ep. #19, API Integrations with Mark Geene of Cloud Elements appeared first on Heavybit.

In episode 19 of EnterpriseReady, Grant speaks with Mark Geene, CEO and Co-Founder of Cloud Elements. They discuss Mark’s early days in enterprise, integrations between apps and APIs, and the go-to-market lessons learned along the way. The post Ep. #19, API Integrations with Mark Geene of Cloud Elements appeared first on Heavybit.

In episode 19 of EnterpriseReady, Grant speaks with Mark Geene, CEO and Co-Founder of Cloud Elements. They discuss Mark's early days in enterprise, integrations between apps and APIs, and the go-to-market lessons learned along the way.

I  had the pleasure of having Bogdan Petrescu as a guest in the Integration Podcast. He is the director of Strategic Accounts at Cloud Elements – a fast growing API integration platform for SaaS companies and enterprises. I think we had a great talk, and it was very interesting to hear Bogdan Petrescus thoughts on what SAP Open […] The post 031 – SAP Open Connectors appeared first on Integration Podcast.

This week on the I Love Data Centers podcast: MicroCorp’s New Cloud Elements Division and the Anatomy of a Telecom Master Agency, I interview the President of MicroCorp, Phil Keenan. When I first met Phil in Atlanta nearly 3 years ago, it was obvious he was different than every other executive I had met working in the telecom industry. He cut through the typical positioning BS right from the start, wanted to execute quickly, and viewed the industry through the same lenses I did. Truth be told, with the launch of the Cloud Elements Division of MicroCorp in April of this year, the vision of what we planned in our very first meeting has now become manifest. Our conversation covers the specific function and role the “Master Agency” plays in our industry and how a service provider can be successful in the indirect channel. We also discuss the who, how, what and why of MicroCorp’s new Cloud Elements Division. Most importantly, however, we discuss how the lessons Phil learned selling vacuum cleaners door to door in the UK helped shape him into the executive he is today. Show Notes: 1:12 Episode starts 2:15 Phil’s backstory 3:33 How Phil got into tech 10:19 What made Phil switch industries and move to the Channel? 13:02 The difference between the way Phil views the world versus how traditional telecommunication master agents view the world 17:23 What made Phil interested in Open Spectrum? 31:28 How does an indirect channel operate and what purpose does a master agent serve? 34:25 Why can’t carriers and service agents fill that role? 39:29 What’s the issue with letting the service provider do pre-qualification with the customer? 44:16 What is Cloud Elements and how will it empower agents to do more? 50:07 How does Cloud Elements affect the engagement between an agent and their client? 55:02 Phil’s ideas that have been valuable to his interaction with the community he works with 57:12 What will the next few years look like for MicroCorp? 1:00:22 The importance of trust 1:01:34 Phil’s first time walking into a data center 1:03:26 At what point did you realize that this was the industry you wanted to work in? 1:04:58 Common misconceptions service providers have about the channel 1:05:48 What it takes for a service provider to be successful in building relationships with master agencies 1:12:56 What do you think the main component to your success was? 1:14:18 What is some advice that you wish you had had five years ago? 1:18:35 What advice would you give an agent just starting out?

Mark Geene, co-founder & CEO of Cloud Elements, is recognized as a leading visionary for unifying the world's APIs by defining the first API Integration platform. This revolution of API integration is the next frontier in API Management as developers address the challenge of consuming millions of disparate private and public APIs.

Customer Success veteran Amy Mustoe is an expert at building Customer Success functions from the ground up. At companies like SendGrid and The Reed Group, she created teams responsible for delighting customers–and generating millions in revenue. In this episode, Amy joined us to discuss how she's building a Customer Success function at Cloud Elements incorporating lessons learned from her past roles, and baking customer education and enablement into her team's success strategy. Get on the email list at helpingsells.substack.com

Joining us today, I am thrilled to welcome, Mark Geene, CEO @ Cloud Elements the cloud API integration service that uses uniform APIs to connect your application with entire categories of services. Prior to joining Cloud Elements, Mark has had over 20 years experience in the industry including executive roles with IBM and Oracle and in today's show with we discuss: What was the origin story behind Cloud Elements and how Mark became CEO? What does it take for a company to transition from a 50 person company to a 500 person company? How does Mark apply lean startup methodology to SaaS? When is the right time to really invest in sales and marketing? Does the lack of SaaS exits greater than $500m concern Mark?  Why have we seen the rise of the API economy and what does the future hold? In a round we call the 60 Second Saastr, we also hear: What lesson has Mark learnt recently that changes the way he works? Mark's favourite SaaS resource? Vertical vs platform SaaS play? If you would like to find out more about the show and the guests presented you can follow us on Twitter here: Jason Lemkin Harry Stebbings Saastr Mark Geene