Podcasts about computer information systems

Two-time Emmy and Three-time NAACP Image Award-winning, television Executive Producer Rushion McDonald interviewed Cheryl Bevelle-Orange. She is an author and retired CIO (Chief Information Officer) for FedEx Custom Critical. Cheryl's impressive career spans over 25 years, during which she held pivotal leadership roles overseeing IT strategy, operations, applications, and infrastructure at FedEx Custom Critical. Her journey from Jacksonville State University, where she earned a dual undergraduate degree in Computer Information Systems and Marketing, to becoming a CIO for a Fortune 500 company, offers a unique perspective and set of experiences for HBCU students, women and business professionals to learn from. She guides listeners through the complexities of corporate life. They explore the importance of mentorship, advocacy, and sponsorship in advancing a successful career. The discussion provides strategies for navigating workplace challenges, including handling frustration and overcoming obstacles. Cheryl shares insights on how to build strong professional relationships and position yourself for growth within a company. By the end of the episode, listeners gain valuable advice on making the most of their corporate experience. #AMI #BEST #STRAW #SHMSSee omnystudio.com/listener for privacy information.

Guest host LeAnn Waldroup interviews Dr. Selwyn Ellis, a long-tenured professor and department head at Louisiana Tech University, about his journey and contributions to the institution. He discusses his transition from Mississippi to Louisiana Tech for his doctorate, his role in the Center for Information Assurance, and the evolution of Tech's computer information systems degree. He highlights the importance of critical thinking and problem-solving skills, the growing demand for AI and prompt engineers, and Louisiana Tech's rare and hard-earned NSA designation. CIS at Louisiana Tech: business.latech.edu Website: 1894.latech.edu/beyond/ Email: 1894@latech.edu

Two-time Emmy and Three-time NAACP Image Award-winning, television Executive Producer Rushion McDonald interviewed Cheryl Bevelle-Orange. She is an author and retired CIO (Chief Information Officer) for FedEx Custom Critical. Cheryl's impressive career spans over 25 years, during which she held pivotal leadership roles overseeing IT strategy, operations, applications, and infrastructure at FedEx Custom Critical. Her journey from Jacksonville State University, where she earned a dual undergraduate degree in Computer Information Systems and Marketing, to becoming a CIO for a Fortune 500 company, offers a unique perspective and set of experiences for HBCU students, women and business professionals to learn from. She guides listeners through the complexities of corporate life. They explore the importance of mentorship, advocacy, and sponsorship in advancing a successful career. The discussion provides strategies for navigating workplace challenges, including handling frustration and overcoming obstacles. Cheryl shares insights on how to build strong professional relationships and position yourself for growth within a company. By the end of the episode, listeners gain valuable advice on making the most of their corporate experience. #BEST #STRAW #SHMSSupport the show: https://www.steveharveyfm.com/See omnystudio.com/listener for privacy information.

Two-time Emmy and Three-time NAACP Image Award-winning, television Executive Producer Rushion McDonald interviewed Cheryl Bevelle-Orange. She is an author and retired CIO (Chief Information Officer) for FedEx Custom Critical. Cheryl's impressive career spans over 25 years, during which she held pivotal leadership roles overseeing IT strategy, operations, applications, and infrastructure at FedEx Custom Critical. Her journey from Jacksonville State University, where she earned a dual undergraduate degree in Computer Information Systems and Marketing, to becoming a CIO for a Fortune 500 company, offers a unique perspective and set of experiences for HBCU students, women and business professionals to learn from. She guides listeners through the complexities of corporate life. They explore the importance of mentorship, advocacy, and sponsorship in advancing a successful career. The discussion provides strategies for navigating workplace challenges, including handling frustration and overcoming obstacles. Cheryl shares insights on how to build strong professional relationships and position yourself for growth within a company. By the end of the episode, listeners gain valuable advice on making the most of their corporate experience. #BEST #STRAW #SHMSSee omnystudio.com/listener for privacy information.

Two-time Emmy and Three-time NAACP Image Award-winning, television Executive Producer Rushion McDonald interviewed Cheryl Bevelle-Orange. She is an author and retired CIO (Chief Information Officer) for FedEx Custom Critical. Cheryl's impressive career spans over 25 years, during which she held pivotal leadership roles overseeing IT strategy, operations, applications, and infrastructure at FedEx Custom Critical. Her journey from Jacksonville State University, where she earned a dual undergraduate degree in Computer Information Systems and Marketing, to becoming a CIO for a Fortune 500 company, offers a unique perspective and set of experiences for HBCU students, women and business professionals to learn from. She guides listeners through the complexities of corporate life. They explore the importance of mentorship, advocacy, and sponsorship in advancing a successful career. The discussion provides strategies for navigating workplace challenges, including handling frustration and overcoming obstacles. Cheryl shares insights on how to build strong professional relationships and position yourself for growth within a company. By the end of the episode, listeners gain valuable advice on making the most of their corporate experience. #BEST #STRAW #SHMSSee omnystudio.com/listener for privacy information.

Send us a textDr. Flo Falayi, a Senior Client Partner at Korn Ferry, leads leadership and executive development within the Advisory practice, CEO/C-Suite Accelerator, and Succession team. He focuses on executive development, coaching, team effectiveness, and inclusive leadership programs to align with strategic priorities and enhance satisfaction, motivation, and retention.With 28 years of experience, Dr. Flo helps organizations execute strategy through effective leadership development and coaching. He has held P&L responsibilities across HR, Business Technology, L&D, and Training in global organizations.Dr. Flo Falayi brings a global perspective from working across North America, Europe, and West Africa. He applies psychological principles to solve leadership challenges and partners with senior leaders on assessments, 360 evaluations, and succession planning.Before Korn Ferry, he co-founded a boutique firm and was a principal at a global consultancy. A recognized thought leader, his insights appear in various publications, and he speaks frequently on inclusive leadership, hybrid leadership, and coaching strategies.Flo is married to his college sweetheart, Lande and they have three young men, two in college and a high school junior.Flo is a YALE scholar, holds a PhD in Organizational Leadership and an Executive MBA candidate at the University of Georgia, Terry College of Business. He holds a Master's degree and a Bachelor's degree in Computer Information Systems, and a Bachelor's degree in Architecture. Dr. Flo is an accredited coach (ACC) certified by the International Coach Federation (ICF) and a member of the American Psychological Association (APA), Change Management Professionals (ACMP), Project Management Institute (PMI), and the Forbes Coaches Council.A Quote From This Episode"Enterprise leaders have to be able to perform and transform the business at the same time."Resources Mentioned in This EpisodeArticle: Top 5 Leadership Trends That Will Shape 2025 (Korn Ferry)Book: Calling Bullshit byCalling Bullshit: The Art of Skepticism in a Data-Driven World by Carl T. Bergstrom & Jevin D. WestBook: The Trusted Advisor byThe Trusted Advisor by David H. Maister, Robert Galford, and Charles Green Book: Leadership on the Line: Staying Alive through the Dangers of Leading by Ronald A. Heifetz  & Martin Linsky About The International Leadership Association (ILA)The ILA was created in 1999 to bring together professionals interested in studying, practicing, and teaching leadership. Plan for Prague - October 15-18, 2025!About  Scott J. AllenWebsiteWeekly Newsletter: Pra ♻️ Please share with others and follow/subscribe to the podcast!⭐️ Please leave a review on Apple, Spotify, or your platform of choice.➡️ Follow me on LinkedIn for more on leadership, communication, and tech.

Xue, Guisen, O. Felix Offodile, Rouzbeh Razavi, Dong-Heon Kwak, and Jose Benitez. "Addressing staffing challenges through improved planning: Demand-driven course schedule planning and instructor assignment in higher education." Decision Support Systems 187 (2024): 114345. This paper presents a novel decision support system (DSS) to address the University Course Timetabling Problem (UCTP). The solution decomposes the NP-complete UCTP into two sub-problems, allowing a structured approach to addressing the complexities inherent in the UCTP process. A mixed integer linear programming (MILP) model is proposed to integrate academic year course schedule planning and instructor assignment, accommodating various constraints to meet student demands. The model optimizes the number of course sections and strategically schedules instructors, aiming to reduce the number of new and distinct courses assigned to them. Historical data from an academic department encompassing multiple disciplines, including Computer Information Systems, Business Management, and Business Analytics, at a large public university in the U.S. is used to develop the model, and the results are compared with the actual course schedule and instructor assignment. The results demonstrate that the proposed DSS would result in a 14% reduction in the number of course sections offered, translating to approximately $130,000 in annual savings. Additionally, it could significantly reduce the number of new courses assigned to instructors by up to 81% and the number of distinct course sections assigned to them by 29%.

Michael Lee grew up surrounded by the natural beauty of the Flint River in South Georgia, where his love for the outdoors was cultivated. Guided by his father and grandfathers, he learned the art of hunting and fishing from an early age. A proud graduate of Valdosta State University, Michael earned a Bachelor's Degree in Computer Information Systems—earning him the fitting title of “high-tech redneck.”

Special Guest: Dr. Herman “Arch” Archibald – Military Veteran, Vice President and Chief Information Officer at Navy-Marine Corps Relief Society   Points Covered: ·       The history of the Navy-Marine Corps Relief Society (NMCRS) ·       The purpose and mission of NMCRS ·       NMCRS clients ·       Role as VP/CIO for NMCRS ·       Contact or donate to NMCRS   Biography Dr Herman “Arch” Archibald is Vice President and Chief Information Officer at Navy-Marine Corps Relief Society, a non-profit military aid society dedicated to assisting Sailors, Marines and their families. Prior to joining the Society, he was a partner at Catapult Growth Partner and the Chief Growth Officer at Giesler LLC. In these roles, he advised small and midsize business owners on federal programs and federal contract opportunities to accelerate revenue growth. Additionally, he served as the Director for Overseas Operations at Perpecta Enterprises Solutions LLC supporting the Department of Navy Next Generation Enterprise Network contract for the Navy and Marine Corps Intranet.   His 37-year U.S. Navy career culminated in serving as commanding officer, Naval Computer and Telecommunications Area Master Station Pacific in Wahiawa Hawaii. His command provided IT, cyber security, satellite communications and system engineering support to naval, joint and coalition forces operating in the Pacific Theater. As an experienced Navy and Joint Chief Information Officer, Director of IT Operations and Chief Governance and Strategist, Arch has led high performing teams across the globe, managing innovation solutions for globally distributed networks and organizations in complex and dynamic environments.   A native of Aliceville, Alabama and resident of Pensacola, Florida, Arch holds a Master of Science in Computer Information Systems from the University of Phoenix, a Master of Strategic Studies from the Air War College, Air University, a Bachelor of Science degree in Liberal Studies and Management from Regent College and Associate of Science in Electronic Communications Management from Georgia Military College.     Website www.nmcrs.org   Brought to you by the J.C. Cooley Foundation, "Equipping the Youth of Today for the Challenges of Tomorrow."#ItsYourLife #Talkshow #Podcast #Radio #nmcrs.orgSupport the show: http://www.cooleyfoundation.org/See omnystudio.com/listener for privacy information.

Welcome to the Personal Development Trailblazers Podcast! In this episode, we'll provide you with the support and knowledge you need to understand and manage the true realities of divorce. Paul began his career as an inner-city paramedic. He transitioned to administrative roles in start-up and established healthcare companies. He has published more than 50 articles and has spoken at a  variety of conferences. In 2023 Paul changed his focus to work on his new venture, Divorce Detox, which is launching in 2024. Married in 1998, separated in 2009, and divorced in 2013, Divorce Detox includes Paul's experiences as well as other men's.  Paul holds degrees in Emergency Health Services, Computer Information Systems, and Healthcare administration.  Connect with Paul here: @weekendwarriorbeme www.divorcedetoxx.com Grab the freebie here: Email at info@divorcedetoxx.com Subject Line:  "FIVE" =================================== If you enjoyed this episode, remember to hit the like button and subscribe. Then share this episode with your friends. Thanks for watching the Personal Development Trailblazers Podcast. This podcast is part of the Digital Trailblazer family of podcasts. To learn more about Digital Trailblazer and what we do to help entrepreneurs, go to DigitalTrailblazer.com. Are you a coach, consultant, expert, or online course creator? Then we'd love to invite you to our FREE Facebook Group where you can learn the best strategies to land more high-ticket clients and customers.  Request to join here:  https://www.facebook.com/groups/profitablecoursecreators QUICK LINKS:  APPLY TO BE FEATURED: https://app.digitaltrailblazer.com/podcast-guest-application GET MORE CLIENTS: https://app.digitaltrailblazer.com/client-acquisition-accelerator-pdf DIGITAL TRAILBLAZER: https://digitaltrailblazer.com/ JOIN OUR FREE FACEBOOK GROUP: https://www.facebook.com/groups/profitablecoursecreators

Is your nonprofit struggling to understand cybersecurity fundamentals? Are you unsure what level of protection you need or can afford?October is Cybersecurity month! Community IT Chief Technology Officer Matt Eshleman walked through our revised Playbook on Cybersecurity Readiness for Nonprofits in a webinar designed to get your nonprofit prepped to face cyberliability insurance requirements and ever-evolving threats. Learn the Community IT approach to cybersecurity and how even small changes will protect your organization against threats big and small. 2024 Updated Playbook on Cybersecurity Readiness for Nonprofits – DownloadMatt shares updated advice on security improvements that provide protection against the most common attacks. You will learn about AI and cybersecurity, best practices in staff training, how to qualify for cyber insurance, and why you need written IT documentation and governance policies. Do you have an approach to compliance? Do you know if your staff are following your cybersecurity policies and procedures? With the rise of automated and realistic AI tools and more sophisticated methods of identity and email verification, your nonprofit can't afford not to prioritize cybersecurity. It may be difficult to qualify for business insurance if you don't complete certain checklists of cybersecurity precautions. But if you don't know where to start, it can be tempting to delay indefinitely.This Playbook gives you a simple structure to understand how to think about cybersecurity risks and costs for your nonprofit. Matt's presentation gives you tips you can put in place quickly and train your staff on immediately. You can download the new Playbook for free here.This webinar is appropriate for nonprofit executives, managers, accounting, development, and nonprofit IT personnel – and as with all our webinars, it is appropriate for a varied audience.Community IT is proudly vendor-agnostic and our webinars cover a range of topics and discussions. Webinars are never a sales pitch, always a way to share our knowledge with our community.Presenter:As the Chief Technology Officer at Community IT and our resident cybersecurity expert, Matthew Eshleman is responsible for shaping Community IT's strategy around the technology platforms used by organizations to be secure and productive. With a deep background in network infrastructure, he fundamentally understands how technology works and interoperates both in the office and in the cloud.Matt joined Community IT as an intern in the summer of 2000 and after finishing his dual degrees in Computer Science and Computer Information Systems at Eastern Mennonite University, he rejoined Community IT as a network administrator in January of 2001. Matt has steadily progressed up at Community IT and while working full time received his MBA from the Carey School of Business at Johns Hopkins University.Matt is a frequent speaker at NTEN events and has presented at the Inside NGO conference, Non-Profit Risk Management Summit and Credit Builders Alliance Symposium. He is also the session designer and trainer for TechSoup's Digital Security course.  _______________________________Start a conversation :) Register to attend a webinar in real time, and find all past transcripts at https://communityit.com/webinars/ email Carolyn at cwoodard@communityit.com on LinkedIn Thanks for listening.

In this Special Episode, Roland Pease meets three University of Bath graduates who are making impacts in industry. Claire Smith is Director of Buro Happold in Bath. A structural engineer, she discusses her work in the city and beyond - and in boosting the sustainability of a local landmark, Bath Abbey, by combining cutting-edge technology with the city's natural hot springs. Meri Williams has held multiple leading management roles since completing her degree in Computer Information Systems, leading scale-ups and expansions of major names including Gov.uk, Procter & Gamble and now at financial services company Pleo, with a focus on recognising and encouraging diversity in teams. Bharat Shah was one of the first students to graduate from the University of Bath. He has grown a pharmacy wholesale business, Sigma Pharmaceuticals, from scratch and has a unique view into pharmacists' future as part of the UK healthcare system.

Send us a textEver wondered what it takes to stay one step ahead of cybercriminals? This episode, featuring cybersecurity expert Chris Hale, promises to unravel the complexities of safeguarding digital fortresses while sharing invaluable lessons from the frontlines. Chris's journey from a help desk technician to the founder of his own cybersecurity firm is nothing short of inspiring. His early interest in computers, paired with a dual major in Exercise Sport Science and Computer Information Systems, laid the foundation for a career that would see him tackling email viruses at Sports Authority and defending against sophisticated malware and ransomware attacks.The conversation shifts to the high-stakes world of incident response teams, where Chris recounts a harrowing ransomware incident caused by the absence of two-factor authentication on a global admin account. The relentless effort required to handle such crises, including long hours and meticulous post-mortem analyses, underscores the critical role of managed service providers (MSPs) and managed security service providers (MSSPs) in maintaining robust security practices and compliance. Chris's firsthand experiences highlight the importance of hands-on training and continuous learning, offering listeners a realistic glimpse into the demands and rewards of a career in cybersecurity.We also navigate the evolving threat landscape, discussing the necessity of quarterly audits, penetration testing, and consistent security practices across global enterprises. Chris shares insights into the importance of continuous cybersecurity training for all organizational levels, using tools like Breach Secure Now to keep security awareness sharp. The episode wraps up with a discussion on the recent CrowdStrike update debacle and the challenges of choosing reliable Endpoint Detection and Response (EDR) solutions. Through Chris's expert lens, listeners gain a comprehensive understanding of the current issues and best practices in cybersecurity, making this episode a must-listen for anyone invested in protecting their digital assets.Support the showAffiliate Links:NordVPN: https://go.nordvpn.net/aff_c?offer_id=15&aff_id=87753&url_id=902 Follow the Podcast on Social Media!Instagram: https://www.instagram.com/secunfpodcast/Twitter: https://twitter.com/SecUnfPodcastPatreon: https://www.patreon.com/SecurityUnfilteredPodcastYouTube: https://www.youtube.com/@securityunfilteredpodcastTikTok: Not today China! Not today

A lifelong Coloradoan, John graduated from the University of Northern Colorado in 1996 with a degree in Business Administration and Computer Information Systems. He spent the next sixteen years developing accounting software and Internet-based, workflow collaboration solutions. His Sean Coleman Thrillers (no relation to Reed Farrel Coleman) are available everywhere books are sold. Please visit his website at https://www.johndalybooks.com/ Spies, Lies and Private Eyes is copyrighted by Authors on the Air Global Radio Network #authorsofinstagram #authorinterview #writingcommunity #authorsontheair #suspensebooks #authorssupportingauthors #thrillerbooks #suspense #wip #writers#writersinspiration #books #bookrecommendations #bookaddict #bookaddicted #bookaddiction #bibliophile #read #amreading #lovetoread #terrencemccauley #terrencemccauleybooks #bookouture #thrillers #Chicago63 #JohnDaly #Restitution

A lifelong Coloradoan, John graduated from the University of Northern Colorado in 1996 with a degree in Business Administration and Computer Information Systems. He spent the next sixteen years developing accounting software and Internet-based, workflow collaboration solutions. His Sean Coleman Thrillers (no relation to Reed Farrel Coleman) are available everywhere books are sold. Please visit his website at https://www.johndalybooks.com/ Spies, Lies and Private Eyes is copyrighted by Authors on the Air Global Radio Network #authorsofinstagram #authorinterview #writingcommunity #authorsontheair #suspensebooks #authorssupportingauthors #thrillerbooks #suspense #wip #writers#writersinspiration #books #bookrecommendations #bookaddict #bookaddicted #bookaddiction #bibliophile #read #amreading #lovetoread #terrencemccauley #terrencemccauleybooks #bookouture #thrillers #Chicago63 #JohnDaly #Restitution

The pace of new AI tools and uses on the market is like a rocket. Does your nonprofit have questions about cybersecurity, opting out, or best practices when using AI? Microsoft released a new AI Governance Framework for Nonprofits joining many institutions putting out guidelines and studying the impact of AI on nonprofits and the ways nonprofits are using AI. Many nonprofits are approaching AI very cautiously, or may not have developed policies yet to use AI securely. Or your nonprofit may have ethical questions about using AI at all.How do you even attempt to opt out of AI tools that are packaged with an update of tools you already use? How do you communicate with your staff the ethics your organization expects staff to use when using AI?Nonprofit Cybersecurity expert Matt Eshleman shares his thoughts in this podcast on the importance of AI Artificial Intelligence at nonprofits. Some key takeaways:Understanding that you can use your organization values about using AI without opting out of everything.Opting out is difficult as tools you already use add AI enhancements and upgrades. It can be done but must be intentional. Cybersecurity concerns are valid concerns when using AI.Understand when an AI is public and your queries and its responses will be part of a public data set, and when an AI tool is private to your own organization's data.AI for automation can be a very beneficial add to nonprofit productivity and ability to do more with less. Having someone or a team at your organization “own” training for secure and productive AI use is a good concept to embrace.Some nonprofits are very tech-savvy and will be exploring AI uses for mission use cases. Almost every nonprofit is going to be using AI for increased productivity unless they plan to be vigilant and intentional about opting out.Pay attention to the tools and reputation of the vendors. Larger organizations have a higher level of reputation to maintain and more resources to spend to get their AI tools right. During this AI bubble where so many new vendors are rushing to enter the market, nonprofits should be intentional about vetting new tools and vendors before committing.When updating existing tools, research and evaluate and understand the new AI enhancements, and communicate them to staff. AI will be transformative to the nonprofit and every other sector. As the Chief Technology Officer at Community IT, Matthew Eshleman leads the team responsible for strategic planning, research, and implementation of the technology platforms used by nonprofit organization clients to be secure and productive. With extensive experience serving nonprofits, Matt also understands nonprofit culture and constraints, and has a history of implementing cost-effective and secure solutions at the enterprise level.Matt has over 23 years of expertise in cybersecurity, IT support, team leadership, software selection and research, and client support. Matt holds dual degrees in Computer Science and Computer Information Systems from Eastern Mennonite University, and an MBA from the Carey School of Business at Johns Hopkins University.  _______________________________Start a conversation :) Register to attend a webinar in real time, and find all past transcripts at https://communityit.com/webinars/ email Carolyn at cwoodard@communityit.com on LinkedIn Thanks for listening.

In this Summer Replay, look back on Serena a.ka. @shenetworks' mark on the digital sphere! Serena's work on the social end of the spectrum is only a facet of her work. As a network engineer in the age of cloud, Serena has much to say about the work of data centers. Corey and Serena talk datacenters, cybersecurity, and the role that her social media presence plays into her work in that typically curmudgeonly world. She traces the rise of her content and how she intends to utilize that previously untapped space to spread the network “vibes”!Show Highlights:(0:00) Intro(0:50) Duckbill Group sponsor read(1:24) Data centers in the era of the cloud(3:46) Establishing an online presence(7:00) Misconceptions of the industry and engaging content(11:12) Modern marketing campaigns(13:43) What data centers look like today(18:53) Today's entry path in tech(20:58) Duckbill Group sponsor read(21:42) Is the future solely in the cloud?(26:00) Ramifications of putting all the eggs in the AWS basket(29:52) Aiming content at beginners(33:56) Where you can find SerenaAbout Serena Serena is a Network Engineer who specializes in Data Center Compute and Virtualization. She has degrees in Computer Information Systems with a concentration on networking and information security. She is most known for her content on TikTok and Twitter as Shenetworks. Serena's content focuses on networking and security for beginners which has included popular videos on bug bounties, switch spoofing, VLAN hoping, and passing the Security+ certification in 24 hours.Links:TikTok: https://www.tiktok.com/@shenetworksTwitter: https://x.com/shenetworksOriginal Episode:https://www.lastweekinaws.com/podcast/screaming-in-the-cloud/spreading-the-networking-vibes-with-serena-shenetworks/Sponsor:The Duckbill Group: https://www.duckbillgroup.com/

Gail Plant is an inspirational Diversity, Equity, Inclusion, and Belonging advocate. She attended Drexel University, where she received her B.A. in Computer Information Systems. Immediately following graduation from Drexel in 1995, she began her career with a local company, where she worked for 27 years until her retirement in June 2022. During her tenure, she held several leadership roles within the company's Diversity, Equity, and Inclusion efforts. Gail received her M.A. in Leadership Development in 2015, and she has spent the last 28 years coaching, mentoring, and leading others on the journey of embracing and fostering the value of themselves and others. Key Takeaways: If you're the smartest person in the room, then you need a new crowd Remain teachable Listen to young people Being an ally means speaking up in the moment, not after the fact An inclusive society starts at the individual level V.A.L.U.E. – Victorious, Authentic, Loving oneself, Uniqueness, Empowerment Valuing you starts with you  Honor everyone's perspective in a room Authenticity is the ability to be yourself in every situation, regardless of the circumstances, and, in doing so, unleash your full potential Guest's Media Recommendations: Sound Of Hope: The Story of Possum Trot (Film) __ For more of Michael's work, visit our website www.incognitotheplay.com or follow us on Instagram @incognitotheplay __ Thanks to Ned Doheny for providing our podcast music! You can find him and his music on Spotify. Editing and co-production of this podcast by Nina Kissinger. Email info@incognitotheplay.com with questions or comments about the show!

Welcome back to Travel Notes! Today, we're thrilled to chat with professional violinist, Laura Diaz. Laura's musical journey took her from graduating with degrees in Music Performance, Music History and Computer Information Systems to a 2021 SURF Grant where she explored Guatemalan composer Joaquín Orellana's career amidst Guatemala's turbulent history, digitizing and archiving his work for future generations. Tune in for a deep dive into the innovative music of Joaquín Orellana, Laura's groundbreaking project and this unique cultural connection!Link to the documentary: https://youtu.be/fFvcQVbNddwLink to NY Times article on Joaquín Orellana: https://www.nytimes.com/2021/02/19/arts/music/joaqin-orellana-the-spine-of-music.html

Associate Professor of Computer Information Systems at the University of Tulsa Sal Aurigemma shares how his interest in how things worked shaped his career path in nuclear power and computers, Being introduced to computers in high school and learning about the Chernobyl event led Sal to study nuclear engineering followed by time in the Navy as a submarine officer. On the submarine, Sal had to understand how systems worked from soup to nuts and that let him back to IT. As a computer engineer, Sal spent a lot of time on network troubleshooting and was eventually introduced to cybersecurity. Following 9/11, cybersecurity took on greater importance. Sal's research focuses on behavioral cybersecurity. To newcomers, he suggests heading into things with an open mind and doesn't recommend giving users 24-character passwords that have two upper, two lower, and two special characters that cannot be written down. We thank Sal for sharing his story with us. Learn more about your ad choices. Visit megaphone.fm/adchoices

Associate Professor of Computer Information Systems at the University of Tulsa Sal Aurigemma shares how his interest in how things worked shaped his career path in nuclear power and computers, Being introduced to computers in high school and learning about the Chernobyl event led Sal to study nuclear engineering followed by time in the Navy as a submarine officer. On the submarine, Sal had to understand how systems worked from soup to nuts and that let him back to IT. As a computer engineer, Sal spent a lot of time on network troubleshooting and was eventually introduced to cybersecurity. Following 9/11, cybersecurity took on greater importance. Sal's research focuses on behavioral cybersecurity. To newcomers, he suggests heading into things with an open mind and doesn't recommend giving users 24-character passwords that have two upper, two lower, and two special characters that cannot be written down. We thank Sal for sharing his story with us. Learn more about your ad choices. Visit megaphone.fm/adchoices

Meet Hady Mendez, a Latina speaker and ERG coach based in NYC that works with newly formed ERGs and ERGs looking to take their efforts to the next level. She is the founder and CEO of Boldly Speaking LLC, a company that is transforming the professional experiences of women and people of color by empowering underrepresented employees with the skills to self advocate, self-promote, and capitalize on leadership roles within Employee Resource Groups (ERGs) and throughout organizations. With a diverse career spanning over 25 years, Hady has served as Head of Equality for a major tech firm, held multiple customer-facing roles in high tech and financial services, served as a leader and advisor across various Employee Resource Groups (ERGs), volunteered as an international champion for incarcerated and formerly incarcerated women, and served as Community School Director at an elementary school in the South Bronx. Hady's academic credentials include a Bachelor of Science degree in Computer Information Systems from Manhattan College, and graduate certificates in eBusiness and eCommerce from NYU and NJIT, respectively. She also holds a Family Development Credential from the University of Connecticut. Hady's additional advocacy work has her serving as a member of the NY Leadership Council at Room to Grow, a nonprofit organization that works with low-income families based in the South Bronx, on the Board of Pan Peru USA, and on the Advisory Board for the National ERG Leadership Conference. In her free time, Hady is an amateur street art photographer and an avid podcast listener. Connect with Hady on Instagram & LinkedIn. --- Support this podcast: https://podcasters.spotify.com/pod/show/chatswithyvonne/support

Are you a parent navigating the world of homeschooling, wondering how to equip your students with essential technical skills for their future? Join us as we unravel 'A Parent's Guide to Equipping Homeschool Students with Essential Technical Skills'.

Send us a Text Message.When the spotlight hits, the heart races; it's the thrill of the stage, the power of a story well-told. That's precisely the electrifying energy Tamar Greene, our star guest who's currently donning the revolutionary boots of George Washington in the Broadway hit "Hamilton," brings to this episode. Tamar isn't just a performer; he's a first-generation American with a tale of resilience, a beacon of social advocacy, and a tech-savvy maestro who weaves his cultural tapestry into every note he sings. Our candid conversation traverses the many layers of his life—from the rhythms of his dual heritage to his work with HAM for Progress, diving into how his academic pursuits in Music and Computer Information Systems lend a distinctive timbre to his artistic voice. Every artist's journey is marked by personal crescendos and cadenzas, and Tamar's is no different. We share a laugh over the humbling experience of mastering a manual transmission, and Tamar bares his soul about the metamorphosis from backstage jitters to center stage triumphs. His insights on fatherhood resonate with anyone trying to juggle life's many roles, underlining the beauty and growth found in life's upheavals. Moreover, Tamar's story echoes the sentiment that challenges—be it a high-stakes performance or the intimate release of a personal music album—are merely stepping stones to our greatest versions.Wrapping up our heart-to-heart, Tamar pulls back the curtain on the less glamorous side of the limelight. From vocal mishaps to financial faux pas, he shares the wisdom gleaned from each stumble and the fortitude to rise again. It's a testament to the passion that fuels the performing arts, where ambition meets authenticity. As Tamar discusses his harmonious dance between opera and musical theater, his soul's resonance with the latter, and his aspirations for sharing his gifts, we're reminded that the journey is as captivating as the destination. So, brace yourself for an episode that strikes a chord and sings to the dreamer in all of us.Support the Show.TAKE YOUR MINDFULNESS & INSIGHTS ONE STEP FURTHER WITH PREMIUM MEDITATIONSSubscribe to premium content today and have access to bonus episodes worksheets and meditations. Whether you are looking to relax, recenter, reduce stress, increase motivation, fall asleep peacefully or wakeup ready to take on the day, these meditations and visualizations are for you. You will also have the opportunity to connect directly with me via email to let me know what kind of meditations you are looking for, share your episode insights and suggest guests that you might be interested in hearing from so that I can create content for you!Subscriptions begin at $3/month and subscribers who choose $10 a month subscription also receive a monthly coaching exercise from my client workbook.Interested in finding out more about working with Lisa Hopkins? Visit www.wideopenstages.comFollow Lisa https://www.instagram.com/wideopenstages/

What are the main ways AI impacts nonprofit cybersecurity risks?Social engineering, trust, and data risks are the three big areas where AI will have impacts on cybersecurity at nonprofits that you need to be aware of. Whether or not your organization is using AI, these are areas where hackers are definitely using AI to devise new methods of attack.Matt Eshleman, CTO at Community IT, recommends creating policies that address the way your staff uses AI – if you haven't updated your Acceptable Use policies recently, AI concerns are a good reason to do that. He also recommends taking an inventory of your file sharing permissions before AI surfaces something that wasn't secured correctly. Finally, make sure your staff training is up to date, engaging, and constant. AI is creating more believable attacks that change more frequently; if your staff don't know what to look out for you could fall for the newest scams or accidentally share sensitive data with a public AI generator.Community IT has created an Acceptable Use of AI Tools policy template; you can download it for free. And if you are trying to update or create policies but don't know where to start, here is a resource on Making IT Governance Work for Your Nonprofit.Good Tech Fest is a global virtual conference on how you can responsibly use emerging technologies for impact. Whether it's AI, web3, machine learning, or just simple mobile and application development, Good Tech Fest is the place to hear from practitioners using these technologies for impact.As with all our webinars, these presentations are appropriate for an audience of varied IT experience.Community IT is proudly vendor-agnostic and our webinars cover a range of topics and discussions. Webinars are never a sales pitch, always a way to share our knowledge with our community.Presenter:As the Chief Technology Officer at Community IT, Matthew Eshleman leads the team responsible for strategic planning, research, and implementation of the technology platforms used by nonprofit organization clients to be secure and productive. With a deep background in network infrastructure, he fundamentally understands how nonprofit tech works and interoperates both in the office and in the cloud. With extensive experience serving nonprofits, Matt also understands nonprofit culture and constraints, and has a history of implementing cost-effective and secure solutions at the enterprise level.Matt has over 22 years of expertise in cybersecurity, IT support, team leadership, software selection and research, and client support. Matt is a frequent speaker on cybersecurity topics for nonprofits and has presented at NTEN events, the Inside NGO conference, Nonprofit Risk Management Summit and Credit Builders Alliance Symposium, LGBT MAP Finance Conference, and Tech Forward Conference. He is also the session designer and trainer for TechSoup's Digital Security course, and our resident Cybersecurity expertMatt holds dual degrees in Computer Science and Computer Information Systems from Eastern Mennonite University, and an MBA from the Carey School of Business at Johns Hopkins University. _______________________________Start a conversation :) Register to attend a webinar in real time, and find all past transcripts at https://communityit.com/webinars/ email Carolyn at cwoodard@communityit.com on LinkedIn Thanks for listening.

Two-time Emmy and Three-time NAACP Image Award-winning, television Executive Producer Rushion McDonald, interview Cheryl Bevelle-Orange.  She is an author and retired CIO (Chief Information Officer) for FedEx Custom Critical. Cheryl's impressive career spans over 25 years, during which she held pivotal leadership roles overseeing IT strategy, operations, applications, and infrastructure at FedEx Custom Critical. Her journey from Jacksonville State University, where she earned a dual undergraduate degree in Computer Information Systems and Marketing, to becoming a CIO for a Fortune 500 company offers a unique perspective and set of experiences for HBCU students, women, and business professionals to learn from.  Support the show: https://www.steveharveyfm.com/See omnystudio.com/listener for privacy information.

Two-time Emmy and Three-time NAACP Image Award-winning, television Executive Producer Rushion McDonald, interview Cheryl Bevelle-Orange.  She is an author and retired CIO (Chief Information Officer) for FedEx Custom Critical. Cheryl's impressive career spans over 25 years, during which she held pivotal leadership roles overseeing IT strategy, operations, applications, and infrastructure at FedEx Custom Critical. Her journey from Jacksonville State University, where she earned a dual undergraduate degree in Computer Information Systems and Marketing, to becoming a CIO for a Fortune 500 company offers a unique perspective and set of experiences for HBCU students, women, and business professionals to learn from.  See omnystudio.com/listener for privacy information.

About Mark Frank:Mark Frank is the CEO and Co-founder of SonderMind, leading a rapidly expanding and compassionate team dedicated to reshaping behavioral health. His mission is to enhance access, broaden utilization, and elevate clinical outcomes in this field. Mark believes in transparent, empathetic, and courageous leadership, aspiring to build an organization that leaves a positive and transformative impact on behavioral health and the broader healthcare ecosystem. Before founding SonderMind in 2015, Mark played a pivotal role in establishing three other successful ventures, including Next Oncology, TermScout, and SafeImageMD. His entrepreneurial journey follows a background in healthcare investment banking at Morgan Stanley, Lehman Brothers, and CDI Global, coupled with military service as an officer in the US Army.With degrees in Computer Science, Computer Information Systems, Engineering Management, and an MBA in Finance and Operations, Mark's commitment stems from personal experiences, witnessing the challenges faced by friends and colleagues in accessing mental health care after military deployments.Things You'll Learn:AI helps personalize care pathways for patients and assists providers in delivering the highest quality care efficiently.The world is in a mental health crisis. Competition and innovation are crucial to solving this massive problem.Mental health care is not discretionary. It has an immense impact on physical health and overall well-being.Engage patients through various channels, including employers, health systems, payers, and consumers.SonderMind serves as a mental health home, providing comprehensive digital tools for sustained well-being.Resources:Connect with and follow Mark Frank on LinkedIn.Follow SonderMind on LinkedIn and visit their website.

This month we welcome Professor Brandon Sanderson of UNCP's Department of Art, who shares his work as an artist and educator. Entering his 22nd year as a professor and 28th as an exhibiting artist, Professor Sanderson currently serves as the sixth Director of the Pembroke Undergraduate Research and Creativity Center and as Professor of Art teaching Printmaking and Drawing. Supporting undergraduate research across the campus including everything from scientific and humanities-based research to jazz composition, the Pembroke Undergraduate Research and Creativity Center holds a yearly Symposium showcasing student work. In our conversation, Professor Sanderson shares his own story, from growing up on the farm, to work in computer science, which led to development as a printmaker, and his work with arts organizations such as the Artnauts Collective, combining art and social justice initiatives in Ukraine, Sarajevo, South Korea, Bosnia, Columbia, and many other locations. Since 2013, Professor Sanderson has served as Workshop Coordinator for Frogman's Print Workshops on the campus of the University of Iowa, the largest printmaking workshop in the United States. Sanderson holds two Bachelor of Science degrees from Colorado State University-Pueblo, in Printmaking/Drawing and in Computer Information Systems. He earned his Master of Fine Art degree in Art with a specialty of Printmaking from the University of South Dakota, where he studied under 20th century print and paper artist Lloyd Menard. Prior to his career as an artist, Sanderson worked as a computer programmer and systems analyst. Since 1995, Professor Sanderson has exhibited in over 575 venues in 65 countries. Recently he has shown in Poland, Palestine, Chile, Bosnia, Uganda, Cambodia, Colombia and Ukraine. He has also held 37 university lectures in 27 states and participated in 81 collaborative studio projects. In 2018 he was the first visiting artist in the West Virginia University Master Printmaking series. He also is a long-time member of the Artnauts international art group, which uses the visual arts as a tool for addressing global change. Professor Sanderson's work appeared in  the nationally acclaimed “Re-Riding History” exhibit, which featured works by 72 contemporary native and non-native artists who responded to the events surrounding the 1875-1878 capture, relocation and imprisonment of 72 Plains Indian warriors at Fort Marion, St. Augustine, Florida. Professor Sanderson was recently awarded a number of grants to use his technical and artistic backgrounds to design and prototype art equipment that is cost-effective and accessible to those with disabilities. His current body of work combines laser cutters, CNC machines, 3D printers, and digital drawings with the traditional tools of the printmaking and drawing studios. Rediscovering Flight ScreenPrint V, by Brandon Sanderson Learn More: Brandon Sanderson – Artist Website www.brandon-sanderson.com Photo Captions: Artnauts Collective solar panels with soldiers and students in the Ukraine, providing both art as inspiration and also charging stations for electronic devices as well as power for areas where this is unreliable.  Artnauts Collective  www.artnauts.org Artnauts on Instagram https://www.instagram.com/artnauts/ Artnauts is an artist collective that uses the visual arts as a tool for addressing global issues while connecting with artists from around the world. The name derives from combining the words "art" and "astronaut" as a way to describe the process of exploring uncharted territory in the world at large. The name also denotes an art practice that is "not" art as usual and goes beyond the confines of the traditional or conventional art word, blurring the boundaries between art, activism, and social practice. Frogman's Print Workshop www.frogmans.net Pembroke Undergraduate Research and Creativity Center The Pembroke Undergraduate Research and Creativity Center of The University of North Carolina at Pembroke stimulates, supports and promotes inquiry, discovery and creativity in scholarship and the arts through mentored research experiences with faculty and other regional, national and international scholars and professionals.  The center facilitates and coordinates preparation in research skills necessary for professional fields and graduate study. The center is designated to serve as a clearinghouse for undergraduate research and creativity opportunities on and off campus. Undergraduate students presenting their work at conferences are encouraged to apply for a travel grant. Additionally, faculty mentors are encouraged to promote their research agendas through the PURC. For more information about PURC, please browse our website or call 910.521.6841 or email purc@uncp.edu. 2024 PURC Symposium -- Wednesday, April 10th, 2024 in the Mary Livermore Library Commons Area https://www.uncp.edu/academics/research/purc-pembroke-undergraduate-research-and-creativity-center/purc-symposium Find the episode transcript here Follow UNCP's College of Arts and Sciences  on Facebook, Twitter/X@uncpcas and Instagram@uncpcas

It's Black History Month and Meredith Harper is on a mission—to empower women and people of color to embark upon careers in tech. Black, Latina and Native American women make up only 4% of tech roles in the U.S.Meredith is the Chief Information Security Officer at Synchrony, a Fortune 500 company that is one of the largest issuers of store credit cards in the U.S. She shares how she has often been the only woman of color throughout her 30-year career in tech and how other strong women partnered with her to get ahead.Tune in for an inspiring conversation with Meredith on how to challenge authority at work so that it benefits you and your company. “It's about being bold and it's about being noisy,” she says.Theme: Don't Do It AloneEpisode Highlights:What your LinkedIn banner says about youChase after experiences, not rolesIt's ok to be different Challenging authority at workPushing back benefits everyoneBe bold and noisy to create changeResources to grow your career in tech and other industriesWork integration with your personal lifeInfuse levity into whatever you're doingMentioned in this Episode:Empowering Black, Latina, and Native American Women in Tech by McKinsey & Company, 8/29/23ISACA, a global association for professionals in information security, governance, assurance, risk, and privacy and quality. ISC2, the world's leading member association for cybersecurity professionalsSANS, an institute that offers cybersecurity training, certifications and researchMeredith's Bio: Meredith Harper is a strategic leader with 30 years of experience, who is passionate about her greatest assets—her team members. Her success has been attributed to her ability to manage large-scale complex programs that cross functional areas while advancing the skill sets and careers of her team members.Meredith is passionate about empowering women and people of color to embark upon careers in technology, especially in information security, where those populations are underrepresented. She's committed to transforming the industry by driving engaging and provocative discussions around diversity, equity, inclusion and empowerment and the value it brings. It is her hope that the industry transforms at a more rapid pace so that women and people of color are normalized in tech and security spaces. Meredith is a proud alumna of the University of Detroit Mercy and the Loyola Chicago School of Law where she received a Master's in Health Services Administration, a Bachelor of Science in Computer Information Systems, and Master's of Jurisprudence in Compliance, respectively.Connect with us on our social media: Instagram and LinkedInJoin our LinkedIn community where we discuss rule-breaking strategies for multicultural women.More from Alisa Manjarrez: Instagram and LinkedInMore from Courtney Copelin:

Thomas Edison said “The value of an idea lies in the using of it”. In this insightful episode, we sit down with Victor Zamora to explore his journey from a sales merchandiser to an influential educator and innovator in computer information systems at Mt. SAC. Victor shares his philosophy on the importance of human connections in education, the value of learning from failures, and how technology has shaped his teaching methods, including the pivotal role of online learning. Join us as we uncover the multidimensional life of a true life-long learner who lives by the importance of not just acquiring knowledge but embracing the application of it.   Resources: Learn more: https://faculty.mtsac.edu/vzamora/ Email: vzamora@gmail.com    Run time: 23:07 min To find the full transcript for this episode, click HERE

In this episode, Dr. Justin Grimes, founder and CEO of Stick With It and Apply to Graduate School, shares his expertise on enhancing graduate school enrollment through strategic enrollment management (SEM). Drawing on his extensive experience in higher education and diversity, equity, and inclusion in graduate education, Dr. Grimes offers practical strategies and insights for institutions looking to navigate and improve their graduate enrollment processes.   Key Discussion Points:   The State of Graduate Enrollment: ·      Recent reports show a 6.9% decrease in graduate enrollment over the past decade, with engineering experiencing a 16.1% drop. ·      This decline is notably significant among underrepresented minority and domestic students. Differentiating Recruitment and Enrollment:   ·      A clear distinction between graduate admissions (reviewing applications and making enrollment decisions) and recruitment (actively attracting and engaging with prospective students).  ·      Effective recruitment involves orchestrated communication and marketing to a diverse group of potential students.   Marketing, Sales, and Value Proposition:   ·      Institutions must understand their value proposition and ensure public perception aligns with their identity. ·      Marketing strategies should target potential students and clearly communicate the benefits and outcomes of the graduate programs.   Strategic Enrollment Management (SEM):   ·      SEM is a comprehensive process to achieve optimal recruitment, retention, and graduation rates. ·      It encompasses marketing, recruitment, and admissions, considering the academic context of the institution.   Stages of the Enrollment Funnel:   ·      An outline of various student types in the enrollment funnel: Potential Students, Prospective Students, Applicants, Admitted Students, and Enrolled Students. ·      Each category requires tailored strategies and communication.   Pathway Opportunities and Community Partnerships:   ·      Establishing partnerships with community colleges, HBCUs, and other organizations can create seamless transitions for underrepresented students into graduate programs. ·      Examples include FUSE at the University of Georgia and the Graduate Feeders Program at Florida A&M University. Recruitment Strategies and Data:   ·      Utilizing data to understand trends, gaps, and future directions is crucial. ·      Institutions should analyze their demographics, faculty representation, and peer comparisons to identify areas for improvement in diversity and inclusion.   Differences Between Recruiting for Masters and Doctoral Students:   ·      Master's recruitment should focus on the immediate career benefits and ROI, while doctoral recruitment should emphasize research opportunities and expectations.   Three Key Takeaways for Higher Education Presidents and Boards:   Allocate student resources effectively to support areas crucial for student success, like counseling, childcare, and housing. Analyze data to identify equity issues, especially in funding, and understand recruitment trends. Develop a strategic plan to address recruitment needs, involving alumni, faculty, staff, and community partners.   Final Thoughts   This episode provides valuable insights for higher education leaders looking to enhance their graduate school enrollment strategies. Dr. Grimes' expertise offers a comprehensive understanding of SEM, emphasizing the importance of tailored recruitment, strategic partnerships, and data-driven decision-making in increasing graduate school enrollment.     Read the transcript on our website →     About Our Podcast Guest   Dr. Justin Grimes is a distinguished educator deeply committed to equity, social justice, liberation, storytelling, service, and healing. Raised in the dynamic community of Little Rock, Arkansas, his experiences have profoundly influenced his dedication to extending grace, fostering understanding, and addressing issues of injustice.   Academically, Dr. Grimes holds a comprehensive educational background, including an undergraduate degree in Computer Information Systems with a Minor in African American Studies and a Master's in Workforce Development Education from the University of Arkansas at Fayetteville. He furthered his expertise by obtaining a Ph.D. in Counseling and Student Personnel Services (College Student Affairs Administration) from the University of Georgia.   As the visionary founder and CEO of Stick With It, LLC, and Apply to Graduate School, Dr. Grimes spearheads an education and consulting enterprise that facilitates connections between individuals and organizations, offering insights and resources on Diversity, Equity, and Inclusion (DEI) and Graduate Education. His work assists individuals in navigating career and education decisions and provides strategies to propel them toward success.     About the Host   Dr. Drumm McNaughton, host of Changing Higher Ed® podcast, is a consultant to higher education institutions in governance, accreditation, strategy and change, and mergers. To learn more about his services and other thought leadership pieces, visit his firm's website: https://changinghighered.com/.   The Change Leader's Social Media Links   LinkedIn: https://www.linkedin.com/in/drdrumm/ Twitter: @thechangeldr Email: podcast@changinghighered.com   #GraduateEnrollment #StretegicEnrollmentManagement #HigherEducation

Michelle “Shelly” R. Swanback serves as President of the Company and chief executive officer of TTEC Engage. She joined the Company in May 2022 as the chief executive officer of TTEC Engage and was named President for TTEC Holdings, Inc. in November 2022. With a proven track record driving growth in the digital environment, Shelly is both a market maker and a strong cultural leader with over 30 years of experience in digital transformation, strategic consulting, technology, services, analytics and M&A. Prior to TTEC, Ms. Swanback lead Accenture Digital, building it into a global transformation powerhouse with more than $20 billion in annual revenue. As President of Product and Platform at Western Union (WU), she led the company's digital transformation journey, evolved the business model to a customer-centric platform and doubled the WU digital business to $1 billion. Shelly is currently a board member of Willis Towers Watson (NASDAQ:WTW). Ms. Swanback holds bachelor's degrees in Finance and Computer Information Systems from Colorado State University.

Maggie Peña is the Chief Experience Officer at Interlace Health (the next generation of FormFast), a 30 year old privately held healthcare IT firm that delivers scalable and cost-effective forms automation and eSignature solutions for healthcare organisations. She brings 22 years of experience in IT to her role and leads one third of Interlaces Health's employees.  With a fierce focus on customer satisfaction and retention, Maggie created and built Interlace Health's customer support team and its customer implementation strategy, she built out the company's fully Spanish-speaking team for project implementation, and ongoing customer support, and she has managed the company's managed services program to create efficiencies for customers. She believes in a proactive approach to customer service, and it shows with happy and successful customers. Under Maggie's leadership, Interlace Health currently has a 97.4% customer retention rate.  Maggie serves as a co-leader for the HIMSS Clinician Burden Reduction Task Force and was recently named Becker's 2023 Women in Health IT to Know list.   Questions • Could you share a little bit about your journey, how you got to where you are today. • Can you tell our listeners maybe three key things that you've done consistently that you believe has contributed to the success of achieving a 97.4% customer retention rate? • Can you tell us maybe some of the criteria that you use to select those customers? What type of customer do you look for to ensure that they are the ones that you're joining your counsel? • Now, could you also share with our listeners what is the one online resource, tool, website or app that you absolutely can't live without in your business? • Now we'd also like for you to share with us maybe one or two books that you've read. It could be a book that you read a very long time ago or even one that you read recently, but it has had a great impact on you. • As a customer, what are maybe three things that are critical for you to actually say, yes, this was a great customer experience. • Can you also share with our listeners, what's the one thing that's going on in your life right now that you're really excited about? Either something you're working on to develop yourself or your people. • Are there are some key behaviours or competencies that you look for when you're hiring persons for those roles as customer support? • Where can listeners find you online? • Now, before we wrap our episodes up, we always like to ask our guests, do you have a quote or saying that during times of adversity or challenge, you will tend to revert to this quote if for any reason you get derailed or you get off track? This quote kind of helps to get you back on track. Do you have one of those? Highlights Maggie's Journey Me: So, just wanted to take some time before we jump into the meat of our conversation for you to share with our listeners a little bit about your journey. I know we would have read your bio, but we always like to ask the guests in their own words, if you could share a little bit about how you got to where you are today.   Maggie shared that it has been an interesting journey. When she started college, she wanted to be an accountant. But after her first accounting course, she quickly realized that was not her calling. So, the path that really paved her way to where she is today started in the financial industry during her junior year working part time for a local bank and the IT department, processing operations for almost 30 banks throughout the state, working with a Unisys mainframe and green screen terminals for the very first time. And she thinks she just might have dated herself, but that's okay.  So, all kidding aside, it was a great learning experience nonetheless. By then, she had switched majors and was now pursuing a degree in Computer Information Systems. And her time at the bank confirmed and validated her interest in technology and how we can use technology to automate processes to increase efficiencies and customer service as we knew it back then, now that customer experiences tends to be a newer word, back in the day, we were thinking at it as customer service.  She was lucky enough to stay at the bank for almost 7 years until the bank was acquired by an international bank with plans to move their IT operations someplace else. At that point, she knew that it was time to move on and look for something else. So, she joined a local health care system, also working in their IT department supporting the business and financial side of the hospital. After about a year, Interlace Health, formerly FormFast as said came into her life when the hospital purchased a forms automation solution. So, fast forward a couple of years, she had the opportunity to join the NRA Health team and have now been there for almost 13 years.   Key Strategies that Contributed to the Success of Achieving a 97.4% Customer Retention Rate Me: So, in your bio, it says that you've managed to achieve a 97.4% customer retention rate. Can you tell our listeners maybe three key things that you've done consistently that you believe has contributed to that success?    Maggie shared that at Interlace Health, they believe in putting people first, so that is their mission. They put people over paperwork, and it has reflected on the solutions that they provide their customers and the solution is that they innovate and so on, so forth. But even in the services, she has a belief that software alone doesn't cut it anymore, it just doesn't. Anyone can have a similar product or a similar solution as you, it really comes down to the level of service that you provide your customers and the experience that they encounter throughout the entire journey.  So, first and foremost, they put people first, always there for their customers, they have also built a dedicated team within the services department at Interlace Health, always to be their specialized in what they do, enabled to deliver personalized and attentive support to their customers, they are there with them, they understand their business, they understand their needs, and they're always available.  Again, to address it, regardless of what the need may be, the COVID pandemic was huge, it was terrible, but it was an opportunity for them to be there for their customers and continue providing the service, and not just the service, but continue providing the same level of service to enable them to continue providing the care that they needed to provide even more so during those difficult times.   And then three, they embrace feedback from their customers, the good, the bad, and the Ugly, like the saying. They're always there, they have established a Customer Success Council and it's composed of their most engaged, knowledgeable customers who advises on their products or solutions, they share the best practices. And quite frankly, they give candid feedback. It's not always what they want to hear, but at the end of the day is what they want to hear, because their feedback and their insights have helped make informed decisions as they improve their products and services. And they are pretty much the ones helping them guide their path forward as it comes to their products and services.   Criteria for Selecting Customers to Join Your Customer Success Council  Me: Now, in addition to those three things that has contributed to your customer retention rate being at 97.4%. And I know you mentioned a customer council that you say you use to guide you. Can you tell us maybe some of the criteria that you use to select those customers? What type of customer do you look for to ensure that they are the ones that you're joining your council?    Maggie shared that they offer various solutions. So, they try to get customers that are using different types of solutions, right? Because obviously, there's different needs that each solution addresses. First, they started with their internal team, and they asked them who are your champions? Who are your stellar contacts that are customers who know their products, they know it well, they're using it consistently and that's the criteria. It's also customers that are using their solutions successfully and consistently.  But they try to get customers who weren't using it as much or adopting it as they would like them to, to get involved, to tell them why, what are your challenges? What are your staff or your patients telling you about your solutions or their solutions in this case, that is keeping you from using it to its fullest potential?  So, it was really customers that were mostly engaged and customers that they have communication with, but not to the extent like the fully engaged ones, if that makes sense so that we could get both sides of the house, those that are using it a lot and those that are struggling for various reasons, they wanted to hear from them as well.   App, Website or Tool that Maggie Absolutely Can't Live Without in Her Business When asked about online resource that she cannot live without in her business, Maggie shared that she would say internally, Microsoft Teams. Prior to pandemic, Interlace Health, they've always been a remote company. So, mostly everyone was remote, she's been remote almost 13 years there. But since pandemic, she thinks Microsoft Teams have kept them very well connected not just internally but with their customers in the hospital setting, that is what they've seen use the most is Microsoft Teams. And then internally to keep track of their customers and their data and their metrics and so on, so forth. Everything that they need to know about their customers, they use Salesforce platform.   Books that Have Had the Biggest Impact on Maggie When asked about books that have had a great impact, Maggie shared that The Speed of Trust: The One Thing that Changes Everything by Stephen Covey. She loves that book and it's been a while, she's probably going to read it again. And the question got her thinking she needs to reread it again. But it's been a few years since she's read it. And she loves how it gives clarity into how trusted leaders do things differently, faster and at a lower cost. She's a true believer that trust drives everything, and how it produces better results. So, that's one.  And then the second one not so much a book, because he's got plenty of books, but John Maxwell, anything, everything John Maxwell, he's amazing. She first heard him 5 years ago at a Global Leadership Summit. The one thing that struck the most from that Summit was when he was talking about looking for ways to add value to people, he called it be an added value liver. Where he was talking about throughout the day, going from knowing to doing, from thinking and looking to making sure it's an action. And at the end of the day, ask yourself, “Did I add value to people today?”  Again, John Maxwell, he is someone who she constantly sees his videos, she's purchased some training, she even purchases trainings there at work for her direct reports as well to see and to encounter and to read and learn from his teachings. So, those are the two that she can think of.    As a Customer, Three Critical Things to Have a Great Customer Experience Me: Now I know as your role as a Chief Experience Officer at Interlace Health, you are focused on providing the service to your clients. But I'd like to flip the script a little and put you in the in the hotbox where you are the customer. So, when you think about your own interactions with organizations that you do business with, what are maybe three things that are critical for you to actually say, yes, this was a great customer experience.   Maggie stated that the sense of trust. She talked about trust, the book. So, she would say trust, transparency, and personalization, if she had to put it into just three words. This would be her top three that comes to mind right away.    Me: So, trust, transparency, and personalization.   Maggie stated that personal life experience, she's huge on that. Just, for example, even when she goes to restaurants, the first thing she looks at when the waiter approaches her is their name badge, because she wants to address them by their name. And she always does, it's just that personal touch and everything that we do, to her, that's very important.    Me: It's always the little things.   What Maggie is Really Excited About Now! When asked about something that she's excited about, Maggie shared that just with the new CXO role, she's excited about it because it's going to allow her to work with the entire organization on the customer journey from the initial awareness to implementation support and beyond. So, she's excited to continue creating a more holistic customer centric culture at Interlace Health, while developing and implementing a comprehensive customer experience strategy. And Yanique did the bragging, she (Maggie) was going to brag a little bit about their customer retention rate. So, that's also exciting for them at Interlace Health at the moment, which is that customer retention rate of 97.4%.   Key Behaviours or Competence for Hiring Customer Support  Me: Could you also share with us with, your customer support team that you had built out, how many persons are on that team?   Maggie shared that they have the team, they're thinking about everyone that's doing support, a good 10 people.   Me: So, you got 10 people on that support team. And so, I just wanted to know if there are some key behaviours or competencies that you look for when you're hiring persons for those roles.   Maggie shared that yes, they need competency, they need people that know what they know, that they're intelligent, and they know what's expected of them. But she looks more on attitude, because you can teach the skills that they need to know in order to support the customers. You'll teach them the product and the solutions and all the intricacies right of what they do. But the attitude, that is not something they can teach. So, she hires for attitude. And so, that's a big one for her.  At Interlace Health, they look for people who are motivated and you have to, in this remote world, you have to be self-motivated. We're no longer in front of other people to help us get through the day. So, you need self-motivated individuals, absolutely intelligent, competent people, but people that have the attitude, who are going to be there for their customers, because not every single call is a good call, and that's life. Some calls aren't always the best calls, but they want people who are going to have the attitude and turn a not so good call into a positive call at the end of the day while we're helping their customers resolve their problems.    Where Can We Find Maggie Online Website – https://interlacehealth.com/ LinkedIn - https://www.linkedin.com/in/maggiepeña/   Quote or Saying that During Times of Adversity Maggie Uses When asked about quote that she tends to revert to, Maggie shared that there's one that she has that she's used personally since a very young age. And that is simple, “If anyone else can do it, so can I.” and like she said, that since she can remember going through school, college, you name it, she's always had that in her mind if anyone else can do it, so can I.  Then she has a second one too as it relates to her professional setting at work and with her team as they're looking to do something new, whether it's a new process, a new approach to something, anything new that they're talking about doing, she always tells them, “Let's try it, what's the worst that can happen?” So, those are the two quotes that you'll hear her say quite a bit depending on the situation.   Me: Perfect. I love the second one, “Let's do it, what's the worst that can happen?”   Maggie stated, what's the worst that can happen? If it doesn't work, it wasn't working anyway.   Me: There's one that goes, “You miss all of the shots that you never take.” That quote kind of reminds me of that one.   Maggie, I just wanted to express our deepest gratitude to you for taking time out of your very busy schedule and hopping on this podcast with us today. And sharing about your journey as well as what your organization is doing and just how it is that you've been able to really make customer experience shine in your organization and achieve the high level of retention rate, how it is that you focus on ensuring that your customers are getting what they need, and not necessarily what organization wants to give them but you have something in place where you really use the voice of the customer on a regular basis. And you can see it manifest into your customer satisfaction and retention scores. So, thank you again for joining us today.   Please connect with us on Twitter @navigatingcx and also join our Private Facebook Community – Navigating the Customer Experience and listen to our FB Lives weekly with a new guest   Links •     The Speed of Trust: The One Thing that Changes Everything by Stephen Covey   The ABC's of a Fantastic Customer Experience Grab the Freebie on Our Website – TOP 10 Online Business Resources for Small Business Owners  Do you want to pivot your online customer experience and build loyalty - get a copy of “The ABC's of a Fantastic Customer Experience.” The ABC's of a Fantastic Customer Experience provides 26 easy to follow steps and techniques that helps your business to achieve success and build brand loyalty. This Guide to Limitless, Happy and Loyal Customers will help you to strengthen your service delivery, enhance your knowledge and appreciation of the customer experience and provide tips and practical strategies that you can start implementing immediately! This book will develop your customer service skills and sharpen your attention to detail when serving others. Master your customer experience and develop those knock your socks off techniques that will lead to lifetime customers. Your customers will only want to work with your business and it will be your brand differentiator. It will lead to recruiters to seek you out by providing practical examples on how to deliver a winning customer service experience!

Since founding her boutique, Washington, DC design firm, Shawna has been recognized for her clean and refined design approach.  Shawna Underwood Interior Design is faithful to providing clients with quality and functional design that create timeless, bespoke interiors with turnkey service.   With professional experience designing and furnishing historic and nationally recognized buildings, Shawna decided to share her love for intricately crafted interiors and materials by opening her own design firm in 2010. Working with clients, mostly from referrals, emphasizes Shawna's ability to guide her clients through every step of the design process and capturing her clients needs and challenges with every detail handpicked and tailored for their space. As a LEED-Accredited Professional, Shawna also advocates designs that incorporate the technologies and strategies of sustainable design. Shawna is an alumnus of Home & Design Magazine's Hot Talent recognition and has been featured in numerous shelter periodicals and online publications. A Pennsylvania native, Shawna obtained her Bachelor of Business Administration with a concentration in Computer Information Systems degree from North Carolina Central University and her Masters of Fine Arts and Interior Design from The George Washington University. https://www.sunderwooddesign.com/ https://www.instagram.com/sunderwooddesign

A.I. is a WILD rollercoaster ride!  This is the THIRTIETH Creativity Squared episode that coincides with and celebrates the one-year anniversary of OpenAI's announcement of ChatGPT. Today's guest is John du Pre Gauntt, the founder of Culture & Code, a B2B podcast and newsletter focused on Generative Artificial Intelligence for Creative Professionals.  We recorded this conversation on the afternoon of Friday, November 17, discussing the explosive growth of OpenAI and GenAI this past year. Needless to say, we had no idea how much we needed to buckle up for the news that shook the tech world, unlike anything we've seen since Apple's board fired Steve Jobs, which broke just a few hours after we wrapped the interview. Listen for a short synopsis of what happened and the mayhem that ensued! John's analysis of the impact of emerging technology on media and marketing has been featured in The Economist, GigaOm, and eMarketer while his speaking credits include South by Southwest, Infinity Festival Hollywood, Podcast Movement, and the Monaco Media Forum. His consulting clients include financial services, media, and technology. John holds degrees in Computer Information Systems and English Literature. In 2019, he earned an executive certificate in technology leadership from MIT Sloan School in partnership with the MIT Computer Science & AI Laboratory (CSAIL). In today's show, you'll hear the original conversation I had with John. The episode serves as a time capsule marking where we are on the one-year anniversary of ChatGPT — enjoy! EPISODE SHOW NOTES: https://creativitysquared.com/podcast/e30-john-du-pre-gauntt-chatgpt-1-year-anniversary/ JOIN CREATIVITY SQUARED Sign up for our free weekly newsletter: https://creativitysquared.com/newsletter  Become a premium member: https://creativitysquared.com/supporters  SUBSCRIBE Subscribe on your favorite podcast platform: https://creativitysquared.com Subscribe for more videos: https://youtube.com/@creativity_squared/?sub_confirmation=1 CONNECT with C^2 https://instagram.com/creativitysquaredpodcast https://facebook.com/CreativitySquaredPodcast https://giphy.com/channel/CreativitySquared https://tumblr.com/blog/creativitysquared https://tiktok.com/@creativitysquaredpodcast #CreativitySquared CONNECT with Helen Todd, the human behind C^2 https://instagram.com/helenstravels https://twitter.com/helenstravels https://linkedin.com/in/helentodd https://pinterest.com/helentodd Creativity Squared explores how creatives are collaborating with artificial intelligence in your inbox, on YouTube, and on your preferred podcast platform. Because it's important to support artists, 10% of all revenue Creativity Squared generates will go to ArtsWave, a nationally recognized non-profit that supports over 100 arts organizations. This show is produced and made possible by the team at PLAY Audio Agency: https://playaudioagency.com. Creativity Squared is brought to you by Sociality Squared, a social media agency who understands the magic of bringing people together around what they value and love: http://socialitysquared.com.  #ChatGPT #AI #OpenAI #ChatGPT4 #ChatGPTAI #GenerativeAI #AINews #Storytelling #CreatorEconomy #Artificialintelligence #SamAltman #MidJourney #AIChatbot #AIUpdates #MachineLearning #Creativity #FutureTechnology #Creatives #AIMedia #TechPodcast #ArtificialIntelligenceTechnology #PodcastCommunity #ArtificialIntelligenceNow #FutureTech #AIandCulture #AIPodcast #TheFutureIsNow

Jean Broida is a lifelong UFO researcher and light worker. She has her Masters of Science Degree in Computer Information Systems, and undergraduate in education, psychology and language.

This episode was recorded on August 11th. Justin has been elected to serve as Lafayette Parish's new Tax Assessor. Justin grew up in Thibodeaux and came to Lafayette to study at USL(UL Lafayette) and earn a bachelor's in Computer Information Systems. Making Lafayette his home, Justin is now Enterprise Data Integration Manager for First Horizon Bank and has served two terms as Vice President of the Lafayette Parish School Board(district 6 rep). He is now running for Lafayette Tax Assessor. We will talk about his coming up story, Lafayette Parish schools, and what he plans to do if elected as Lafayette Tax Assessor. — The Tea Podcast is proudly sponsored by Chase Group Construction, The Music Academy of Acadiana, and and Electronic Protection Systems.

Kim Barrus, MSN, RN, PMP, Director, Clinical Outcomes Management, Select Health, joins Eric to discuss how her plan reinvented the consumer experience for ACA Marketplace health plans.    With almost half of ACA Marketplace customers complaining about making appointments with providers and other process challenges, SelectHealth committed to reversing the trend and implementing a complete, end-to-end consumer experience.    Kim shares the results of SelectHealth's efforts and outlines the plan's strategy giving members the seamless experience they want. Listen and get the roadmap for remaking your plan's ACA consumer experience!   About Kim  Kim Barrus began her career with SelectHealth 26 years ago and has worked in various capacities. She developed the SelectHealth Advanced Primary Care (a.k.a. patient-centered medical home) program. She facilitated the initial pilots of the program in 2010. Today, the program has 1,240 participating providers at 222 participating clinics. In her current role, Kim oversees quality, medical home, NCQA accreditation, HEDIS and CMS Stars.   Kim is a registered nurse who received her Bachelor of Science in Computer Information Systems and maintains a Project Management Professional (PMP) certification from the Project Management Institute (PMI).   This episode is sponsored by ReferWell Health plans must be acutely aware of their progress towards achieving their Care Gap Closure targets. Their most significant obstacle is to directly impact those specific areas, even though they have limited capabilities to do so. ReferWell helps health plans improve access to care by efficiently scheduling members for the care they need. ReferWell care navigators find the "Perfect Match" provider right at the referable moment when the member is saying yes to their care). They then seamlessly schedule the member's appointment while still on the call.  It's a proven process that provides better access, experience and outcomes for members and better quality performance, which affects the health plan's bottom line.

Green.org CEO Dylan Welch sits down with allgram founder Ali Elnaamani, to discuss the upcoming launch of his new business, allgram.Ali Elnaamani is the driving force behind allgram, a trailblazing figure in the world of technology and cybersecurity. With over 15 years of hands-on experience in protecting critical infrastructure and integrating state of the art technology solutions, Ali's expertise shines as bright as his aspirations. Notably, he's been recognized among the '40 Under 40 Rising Stars' by the Atlanta Business Journal. Ali's educational journey began with a Bachelor of Science in Computer Information Systems laying the foundation for his career. He further honed his skills with a Master's in Business Administration, specializing in Information Security, and a Master's of Science in Cybersecurity. Ali's passion for innovation, and for safeguarding digital landscapes fuels his relentless pursuit to continue to make waves in the world of technology and cybersecurity.Support the show

GDP Script/ Top Stories for Oct 13th Publish Date:  Oct12th From the Henssler Financial Studio Welcome to the Gwinnett Daily Post Podcast. Today is Friday, October 13th and happy heavenly birthday to MLB HOF Eddie Matthews. ***EDDIE MATTHEWS WALK OFF 1957 WS GM4*** I'm Bruce Jenkins and here are your top stories presented by Mall of Georgia Chrysler Dodge Jeep. Gwinnett Police Arrest Mother of Three Suspects in 'Religious Training' Death Gwinnett schools make GaDOE's Title I Distinguished and Reward lists State Officials Seek Input from Gwinnett Drivers Before Making Changes to Hwy. 316 All of this and more is coming up on the Gwinnett Daily Post podcast, and if you are looking for community news, we encourage you to listen daily and subscribe! Break 1: M.O.G. STORY 1: Gwinnett Police Arrest Mother of Three Suspects in 'Religious Training' Death Mihee Lee, the mother of three individuals previously charged in connection with the death of South Korean woman Seehe Cho, has now been arrested and faces several charges related to Cho's death. These charges include felony murder, false imprisonment, concealing the death of another, tampering with evidence, and false statements. Cho was allegedly lured to Gwinnett County under the guise of joining a religious group called "Soldiers of Christ" but ended up being malnourished, beaten, and ultimately died. Her body was found burned in the trunk of a car outside a spa in September. Several other individuals, including Eric Hyun and others, have also been charged in connection with her death. Law enforcement has labeled "Soldiers of Christ" as a gang.............…..read more at gwinnett daily post dot com STORY 2: Gwinnett schools make GaDOE's Title I Distinguished and Reward lists The Georgia Department of Education has recognized several Gwinnett County public schools for outstanding student performance on statewide assessments. Harris Elementary School, Partee Elementary School, Paul Duke STEM High School, and Pharr Elementary School have been named 2023 Title I Distinguished Schools, signifying that they are in the top 5% for both Schoolwide Program and Targeted Assistance Program schools in the state and have the highest absolute performance for all students based on statewide assessments. These four schools are among a group of 78 that received this designation. Additionally, Central Gwinnett High School, Duluth High School, Paul Duke STEM High, and Rosebud Elementary School are 2023 Title I Reward Schools, ranking in the top 5% of Title I schools in the state for improving the performance of all students. All seven schools will receive certificates and recognition and are eligible to apply for the National NSEA Distinguished School Award, with the possibility of receiving $20,000 in state Title I funds for their achievements.   STORY 3: State Officials Seek Input from Gwinnett Drivers Before Making Changes to Hwy. 316 The Georgia Department of Transportation is seeking input from Gwinnett drivers who use State Route 316 to access Athens or other destinations. They are planning to convert the intersections at Kilcrease and Carl-Bethlehem Roads in Barrow County into grade-separated interchanges. The changes will affect drivers traveling to or from Athens, including those visiting the University of Georgia. GDOT is soliciting feedback on various aspects of the project, such as the construction timeline, traffic mitigation, and costs. The proposed changes would allow for access to Kilcrease Road via an interchange with roundabouts but would eliminate direct access to Carl-Bethlehem Road from the highway. GDOT is promoting these changes as a way to enhance safety and accommodate population growth in the area. A virtual presentation and Q&A session are scheduled for October 19 to provide further details and address questions. Drivers and residents can review plans and submit feedback on GDOT's project website. We have opportunities for sponsors to get great engagement on these shows. Call 770.874.3200 for more info. We'll be right back Break 2: PSP – TOM WAGES OBITS – CUMMING FAIR   STORY 4: Lawrenceville woman goes missing after leaving home to see friends last month Detryauna Hemphill, a 26-year-old woman from unincorporated Lawrenceville, went missing on September 25. She informed her family that she was going to see friends but hasn't been seen or heard from since. Gwinnett County police are seeking public assistance in locating her and determining the circumstances of her disappearance. It remains unclear whether she went to meet her friends on foot or by car, and her family doesn't know who these friends are. Hemphill has a history of drug use and a medical condition, though the specifics are redacted. She is described as a 5'10" tall, 300-pound Black woman, last seen wearing a blue and white top and blue jeans. Authorities urge anyone with information to call 9-1-1.   STORY 5: Gwinnett Technical College hits record enrollment at nearly 10,000 students Gwinnett Technical College has achieved its highest-ever enrollment numbers, with over 9,800 students in the 2023 Fall semester, marking a 16% increase from the previous year. Several factors have contributed to this growth, including the opening of new facilities for Computer Information Systems, Cybersecurity, and Emerging Technologies, attracting students seeking hands-on skills in a global job market. Additionally, more students are transferring from traditional four-year colleges to access cost-effective, high-quality programs. The college's support services for veterans and their families have also gained recognition. Gwinnett Tech now offers over 140 associate degrees, diplomas, and certificates, with new programs to meet evolving job market demands. A record-breaking spring semester is anticipated, featuring programs related to the Electric Vehicle industry and registered nursing.   We'll be back in a moment   Break 3:  ESOG – INGLES 1 – LAWRENCVILLE EVENTS   STORY 6: Atlanta Falcons help Suwanee build new playground at Town Center park expansion The Atlanta Falcons players volunteered to help build a new playground in Suwanee. Alongside 30 volunteers, including cheerleaders, and some players, they engaged in construction work, pushing wheelbarrows, shoveling dirt, and using power tools. This community service was part of the Falcons' tradition of giving back to Atlanta communities, which includes activities like visits to schools, Boys and Girls Clubs, and military bases. The new playground, PlayTown Suwanee, is designed to be inclusive, with features for children of all abilities, including those with disabilities. The project is expected to open later in the fall and includes various age-appropriate equipment and unique features, such as foam flooring and dinosaur fossils. The players found the experience rewarding and embraced the opportunity to make a positive impact on children's lives. Some even joked about pursuing woodworking as a post-football career.   STORY 7: Gwinnett Technical College names Alberta Alleyne 2023 Adjunct Instructor of the Year Alberta Alleyne has been recognized as Gwinnett Technical College's Adjunct Instructor of the Year. Over her 15-year tenure at the college, Alleyne has excelled in teaching computer concepts and chaired the CIS Mentoring Program, fostering student engagement through activities like organizing job fairs and web design contests. She is dedicated to the transformative power of education, striving to guide students and help them explore their talents. Computer Sciences Dean Garfield Anderson praised her passion for student-focused activities. Alleyne views this accolade as a chance to elevate the CIS Mentoring Program and garner more support, aiming to make it a model for mentorship excellence in academia. She holds a bachelor's degree in information systems management and a Master of Education in Instructional Technology.   We'll have final thoughts after this.   Break 4: JACKSON EMC – Henssler 60 Thanks again for hanging out with us on today's Gwinnett Daily Post podcast. If you enjoy these shows, we encourage you to check out our other offerings, like the Cherokee Tribune Ledger Podcast, the Marietta Daily Journal, the Community Podcast for Rockdale Newton and Morgan Counties, or the Paulding County News Podcast. Read more about all our stories, and get other great content at Gwinnettdailypost.com. Did you know over 50% of Americans listen to podcasts weekly? Giving you important news about our community and telling great stories are what we do. Make sure you join us for our next episode and be sure to share this podcast on social media with your friends and family. Add us to your Alexa Flash Briefing or your Google Home Briefing and be sure to like, follow, and subscribe wherever you get your podcasts. www.wagesfuneralhome.com  www.psponline.com  www.mallofgeorgiachryslerdodgejeep.com  www.esogrepair.com www.henssler.com  www.ingles-markets.com  www.downtownlawrencevillega.com  www.gcpsk12.org  www.cummingfair.net www.disneyonice.com www.downtownlawrencevillega.com #NewsPodcast #CurrentEvents #TopHeadlines #BreakingNews #PodcastDiscussion #PodcastNews #InDepthAnalysis #NewsAnalysis #PodcastTrending #WorldNews #LocalNews #GlobalNews #PodcastInsights #NewsBrief #PodcastUpdate #NewsRoundup #WeeklyNews #DailyNews #PodcastInterviews #HotTopics #PodcastOpinions #InvestigativeJournalism #BehindTheHeadlines #PodcastMedia #NewsStories #PodcastReports #JournalismMatters #PodcastPerspectives #NewsCommentary #PodcastListeners #NewsPodcastCommunity #NewsSource #PodcastCuration #WorldAffairs #PodcastUpdates #AudioNews #PodcastJournalism #EmergingStories #NewsFlash #PodcastConversationsSee omnystudio.com/listener for privacy information.

This episode features an interview with Jamie Anderson, Chief Revenue Officer of Emburse. Emburse is the global leader in spend optimization, with expense, travel management, and payments solutions. Jamie believes that revenue operations have been around for a long time, but we haven't always called it “RevOps.” He describes how investing in your RevOps team will result in a great ROI, and how to focus on what really matters when building your bottom line.Guest Bio:As Chief Revenue Officer, Jamie is responsible for setting the strategy and executing on the revenue goals for Emburse. He has over 25 years of experience in the enterprise applications software industry serving in a variety of roles from product development, through marketing, to sales. Jamie has held key executive leadership roles at SAP, hybris, Marketo (Adobe), and most recently Xactly Corp, where he served as CRO. Jamie holds a BSc in Computer Information Systems from Glasgow Caledonian University.Guest Quote:“Revenue operations, I actually believe, have been around for a long time. We just haven't called it rev ops. Some places have just called it pipeline management, cadence. I often say incidentally that the measure of the health of a company is looking at the pipeline and measuring the unweighted four rolling quarter pipeline coverage, the current quarter plus one weighted pipeline coverage. It gives you a very, very strong indication of a company's health.” - Jamie AndersonTime Stamps:1:32 - How Jamie views RevOps13:22 - The importance of specialization15:23 - What makes a horrible client experience21:58 - Making leaders better25:47 - Why RevOps has a great ROI29:26 - The tool shed34:46 - Quick hitsSponsor:Rise of RevOps is brought to you by Qualified. Qualified's Pipeline Cloud is the future of pipeline generation for revenue teams that use Salesforce. Learn more about the Pipeline Cloud on Qualified.com. Links:Connect with Jamie on LinkedInConnect with Ian Faison on LinkedinCheck out Emburse

There's never been a better time to elevate your skills and your business. With so many tools at our disposal, we can increase our visibility and become thought leaders in our marketplace. But first, we have to get out of lurk-and-learn mode and into learn-and-implement mode.    How did I turn a “no” into a huge leap forward in my business? What measures did I put in place to manage my mental health during the pandemic?    In this episode, I'm joined in the hot seat by seasoned real estate veteran, Tamara Inzunza, as we cover how to equip yourself for success in 2022 and beyond.      Three Things You'll Learn In This Episode    - How to start our day in action mode  It's so easy to scroll ourselves out of productivity. Is it possible to make our time on social media more productive?    - The importance of creating connections away from our local markets How do we get the transaction in our local market and still get a referral from another market?    - The real story behind Six-Figures in Twelve Months How did one “no” inspire me to make one of my biggest dreams come true?     Guest Bio   Tamara Inzunza is a seasoned veteran in real estate. Licensed in 1997, Tamara earned her Associate  Broker's license in 2006. For the past 24 years, she has been committed to learning while building her real estate business. As a RE/MAX agent for 15 years, she earned 100% Club and Platinum Club status multiple years, securing a place in the RE/MAX Hall of Fame.   Tamara earned the Certified Residential Specialist (CRS) designation in 2003 and has served as the regional representative for the  Northern Virginia chapter. Locally, she volunteers with the Northern Virginia Association of Realtors  (NVAR), serving on the Grievance Committee and on the Education Advisory Group. She also serves on the Economic Advisory Group for the Virginia Association of Realtors (VAR).   Tamara is currently the Vice President of Education and Training at Realty One Group Capital in Alexandria VA. As a Virginia Housing  Certified Trainer, she has built a successful business helping first-time homebuyers in addition to serving active-duty military and veterans who are PCSing to the area as a Military Relocation Professional (MRP).   Tamara holds a Bachelor of Business Administration in Computer Information Systems from James  Madison University. Presently, she is committed to helping the agents in Realty One Group unleash their potential and grow their business.   For more information, visit http://www.movingtonova.com and follow @therealtamzoo on Instagram.

In this podcast episode, Amir Bormand interviews Cassie Brown, the VP of Engineering at Bitly. They discuss the importance of the relationship between customer success and engineering teams in improving customer experience. They delve into topics such as feedback loops, improving triage, and ultimately driving adoption and usage. Cassie shares her responsibilities as VP of Engineering at Bitly and the company's mission as a connections platform. Overall, this episode highlights the significance of collaboration between customer success and engineering in enhancing the customer experience. Highlights: [00:02:50] Bridging the gap between engineering and customer support. [00:06:25] Michelin star restaurant analogy.  [00:08:27] Investigating and resolving issues.  [00:13:22] Building relationships for success.  [00:18:22] Service stewardship and bug management. Guest: Cassandra Brown is Bitly's VP of Engineering. She is a people-first leader who manages engineering efforts for Bitly's core product – she ensures that the functionality takes into account user experience and that Bitly can scale and provide a quality experience for all of our users. Before Bitly, Cassandra earned a Master's in Computer Information Systems and held roles at Cloud Elements and Oracle. LinkedIn: https://www.linkedin.com/in/cassandradbrown/ --- Thank you so much for checking out this episode of The Tech Trek, and we would appreciate it if you would take a minute to rate and review us on your favorite podcast player. Want to learn more about us? Head over at https://www.elevano.com Have questions or want to cover specific topics with our future guests? Please message me at https://www.linkedin.com/in/amirbormand (Amir Bormand)

On this episode of the IoT: The Internet of Threats podcast, host Eric Greenwald and Larry Pesce (Finite State Director of Product Security Research and Analysis) delve into the recently announced U.S. Cyber Trust Mark, a cybersecurity labeling program for IoT devices - a long-anticipated directive of Executive Order 14028.   Larry and Eric explore how, in contrast to static ratings like ENERGY STAR, this dynamic IoT security score will attempt to reflect the continually evolving landscape of cybersecurity threats and controls. They delve into the efficacy of this voluntary labeling program: Will consumers use it? Will manufacturers comply (and raise prices) or ignore it?   Together, Larry and Eric discuss the initial criteria for assigning these security scores and the user-friendly implementation strategies like QR codes. They also tackle the implications of this program on various connected devices, from baby monitors to solar panels, analyzing whether this voluntary program will see widespread adoption across various industries with varied potential risks (from privacy violations to deadly fires).   In the discussion, Larry turns the tables and asks Eric about the FCC's unexpected role in enforcing IoT labeling compliance and how this labeling initiative aligns with the broader trend towards transparency and accountability in device security regulation and progress.    Interview with Larry Pesce    Since joining Finite State, Larry has been providing expert product security program design and development as well as IoT pen testing services and guidance to product security teams worldwide. He is also a Certified Instructor at the SANS Institute and has co-hosted the Paul's Security Weekly podcast since 2005. Before joining Finite State, Larry spent 15 years as a penetration tester (among other various roles) focused on healthcare, ICS/OT, wireless, and IoT/IIoT embedded devices. Larry holds several GIAC certifications and earned his B.S. in Computer Information Systems from Roger Williams University.    Join in on this insightful discussion where Eric and Larry consider: Similarities and differences between the IoT labeling and ENERGY STAR rating programs  The need to reflect the ever-changing nature of cybersecurity risk and controls within cybersecurity scores  How, and how much, consumers will actually use the score and value higher-rated devices Criteria considered when assigning the scores and where labels will appear  The varying impacts of a voluntary IoT labeling program on consumer vs. industrial connected device cybersecurity The surprising role of the FCC as the enforcing regulator for IoT labeling compliance   Find Larry on LinkedIn: Larry Pesce: https://linkedin.com/in/larrypesce   Learn more about Finite State: https://finitestate.io/   Thank you for listening to this episode of the IoT: The Internet of Threats podcast, powered by Finite State — the leading supply chain cyber-security solution provider for connected devices and embedded systems.   If you enjoyed this episode, click subscribe to stay connected and leave a review to get the word out about the podcast.   To learn more about building a robust software supply chain security program, protecting your connected devices, and complying with emerging regulations and technical standards, visit https://finitestate.io/    

Tamar Greene, Hamilton Broadway's current George Washington, returns to The Hamilcast! Tamar was first on the podcast back in 2019 when I saw Hamilton in Chicago and threw a big party recording with the cast. Those are episodes 181-185 if you're interested. That party was so much fun but it's hard to do a deep dive with someone in those recordings, so it's always nice to be able to sit down one on one and really get into it... and that's exactly what's happening with Tamar because he's been on a JOURNEY.  Tamar's mother was a singer and a pianist who ended up retiring as a nurse, and his father was a DJ and promoter focusing on Jamaican artists. He owned a record store and threw parties and events in the community. Growing up, Tamar and his nine siblings all had to learn an instrument. He chose the piano because, as he says, it was easy to hide behind. Throughout Tamar's life, the people around him kept encouraging him to sing but he fought them every step of the way. Even as he was studying for his BA in Computer Information Systems (which he has, by the way), he found himself wandering the halls of the music department... always drawn to this life he didn't know how to live. Is it even possible to do music professionally? What does that look like? #HamiltonCHI Episodes: Party in Chicago! Tamar Greene - National Anthem at Chicago Bulls Game Othmar Schoeck - Rastlose Liebe, Tamar Greene (tenor) Bitchin Kitchen  // Tamar Greene's Website Tamar Greene on Instagram Ham4Progress Gillian on Twitter Gillian on Instagram The Hamilcast on Twitter The Hamilcast on Instagram Join the Patreon Peeps

On this episode of the IoT: The Internet of Threats podcast, host Eric Greenwald and Larry Pesce (Finite State Director of Product Security Research and Analysis) explore the FDA's new Refuse to Accept (RTA) decision process and what it means for successful premarket submissions of medical devices. Together, Larry and Eric examine how prepared the industry is for the coming changes and assess how medical device manufacturers may weigh the new risk-benefit calculus. Eric and Larry also look at how past cyberattacks lead companies to forge enduring changes in cybersecurity culture and controls and discuss whether these regulatory changes will bring about significant improvements in securing connected medical devices.    Interview with Larry Pesce    Since joining Finite State, Larry has been providing expert product security program design and development as well as IoT pen testing guidance and services to product security teams worldwide. He is also a Certified Instructor at the SANS Institute and has co-hosted the Paul's Security Weekly podcast since 2005. Before joining Finite State, Larry spent 15 years as a penetration tester (among other various roles) focused on healthcare, ICS/OT, wireless, and IoT/IIoT embedded devices. Larry holds several GIAC certifications and earned his B.S. in Computer Information Systems from Roger Williams University.    In this episode, Eric and Larry discuss the: FDA's new Refuse-To-Accept (RTA) decision authority and what it means for SBOMs and the premarket submissions of medical devices Whether the medical device sector is adequately prepared for these changes How the new regulations may alter the liability vs. risk tolerance question for medical device manufacturers The extent to which the FDA will rigorously enforce the new premarket submission requirements The potential qualitative difference this new regulation may bring to the the overall security of medical devices How cyberattacks often lead companies to make meaningful, lasting changes in their cybersecurity practices   Find Larry on LinkedIn: Larry Pesce: https://linkedin.com/in/larrypesce   Learn more about Finite State: https://finitestate.io/   Thank you for listening to this episode of the IoT: The Internet of Threats podcast, powered by Finite State — the leading supply chain cyber-security solution provider for connected devices and embedded systems.   If you enjoyed this episode, click subscribe to stay connected and leave a review to get the word out about the podcast.   To learn more about building a robust software supply chain security program, protecting your connected devices, and complying with emerging regulations and technical standards, visit https://finitestate.io/  

Dianne is an award-winning Techpreneur, Commercial Real Estate Investor, and Philanthropist. This triple threat earned her recognition in the top 40 under 40 black business owners. She has been in the Tech industry for 13 years, with 10 of those being in Cybersecurity and the last 4 in Government Contracting. As a Real Estate Investor, Dianne has grown her business over the past 4 years from wholesaling residential real estate to partnering on Commercial Multifamily deals. Dianne has a passion for giving back and sits on a few non-profit boards while running her own non profit geared towards improving the quality of life for students in Africa. She received her Bachelors in Computer Information Systems at the University of Houston and a Graduate Certificate in Leadership from the University of Indiana Kelley School of Business. After listening to Dianne's story of coming to the United States as an immigrant and beating the odds to thrive in multiple male-dominated industries, you should ask yourself, “What's holding YOU back?” For more info, check us out at makeitraincapital.com.Welcome to Make It Rain: Multifamily Real Estate Investing for Millennials!  We're Daisy and Luc, two millennials who love multifamily investing.  With every episode, whether we're discussing a special topic or have on an amazing guest, the goal is to provide education and resources for anyone interested in investing in multifamily real estate, especially if you're a millennial.  We're excited to chat with you about the what's, the why's, the how's, the who's.  The best way to show support is to share it with anyone who might benefit from it and leave us an awesome review. Check out our website at makeitraincapital.com for more goodies.  Take action on your financial future TODAY!

When people think about starting a translation of the NT, they usually need to decide which Greek text they're going to use as a source text. Unlike OT translation where everyone defaults to the MT, there are more than one NT source texts to choose from, like the UBS, the Nestle-Aland, the Byzantine text, the Textus-Receptus and others. And some of the modern, popular ones are locked down by copyright. So over the course of the next two episodes I want to introduce you to someone who is innovating in this field, and trying to serve the Church with a transparent critical Greek text that everyone can use without any hindrance. Alan Bunning received his education in New Testament Greek from the Kensington Theological Academy under the tutelage of Dr. David R. Dilling, and received his D.Litt. degree for his work done in textual criticism. Alan's primary background is in computer science and after working in the industry for many years, he became a college professor working as an Assistant Professor in Computer Information Systems at Ivy Tech Community College and then was a Senior Lecturer in Computer Science at Purdue University. Alan retired from Purdue University in 2020 and now devotes himself to working full time as the Executive Director for the Center for New Testament Restoration. Make sure to read the project overview, especially section 2.2. workingfortheword.com | my books | twitter | music | Hebrew | academic articles | facebook | contact | download all episodes for offline

In this episode of the Road to Growth podcast, we are pleased to introduce you to Andy McDowell. Andy is an engineer by trade and a creative by nature. He spent 22 years with the Boeing Company, where he always felt more like a life coach than a boss. In 2002, he began his journey into entrepreneurship within a Corporation when he was asked to develop an Airspace Design Consulting business from scratch that would serve the global government market. Andy has a Bachelor's Degree from Georgia Tech in Electrical Engineering and a Master's Degree in Computer Information Systems from Georgia State. Naturally, his aviation work took him around the world and enabled him to work on high-profile projects - such as preparing the Beijing and Sochi Airports for their respective Olympic Games. Andy would love to have a conversation with you about how he might be able to use his strategic skills developed from his years with the Boeing Company to Generate Your Value in your personal and professional life. He has a keen sense for applying business concepts into life coaching, and life coaching concepts into business.   Learn more and connect with Andy McDowell by visiting him on Linkedin: https://www.linkedin.com/company/generate-your-value-llc/ Website: https://www.generateyourvalue.com/ Twitter: https://twitter.com/airspacedude Twitter: https://twitter.com/genyourvalue Facebook: https://www.facebook.com/genyourvalue Instagram: https://www.instagram.com/airspacedude/ Instagram: https://www.instagram.com/generateyourvaluellc/   Be sure to follow us on Twitter: Twitter.com/to_growth on Facebook: facebook.com/Road2Growth   Subscribe to our podcast across the web: https://www.theenriquezgroup.com/blog Spotify: https://spoti.fi/2Cdmacc iTunes: https://apple.co/2F4zAcn Castbox: http://bit.ly/2F4NfQq Google Play: http://bit.ly/2TxUYQ2 Youtube: https://www.youtube.com/channel/UCKnzMRkl-PurAb32mCLCMeA?view_as=subscriber   If you are looking to be a Guest on Podcasts please click below  https://kitcaster.com/rtg/  For any San Diego Real Estate Questions Please Follow Us at web: www.TheEnriquezGroup.com Youtube: https://www.youtube.com/channel/UCKnzMRkl-PurAb32mCLCMeA or Call : 858 -345 - 7829 Recently reduced properties in San Diego County * Click **** bit.ly/3cbT65C **** Here* ****************************************************************************