Podcasts about credit unions

On the Christmas Eve edition of SaskAgToday with Ryan Young: The latest to reflect on 2025 are Premier Scott Moe and NDP Leader Carla Beck, and more.

www.marktreichel.comhttps://www.linkedin.com/in/mark-treichel/In this quarterly roundtable episode of With Flying Colors, Mark Treichel is joined by former NCUA executives Dennis Bauer, Steve Farrar, and Todd Miller to break down the NCUA Q3 2025 Quarterly Credit Union Data Summary.The discussion highlights a key theme: the credit union system is gradually returning to a more normal operating environment after years of rate shocks, pandemic liquidity, and balance-sheet distortion.Key topics include improving net interest margins, rising non-interest expenses, and why ROA gains lag margin recovery. The panel examines growing pressure in auto and credit card portfolios, increased repossessions, and what delinquency trends suggest heading into 2026. They also explore liquidity stabilization, shifts in share mix, and renewed investment risk-taking as some credit unions bet on future rate cuts.Additional insights include CAMEL rating trends, HELOC utilization growth, differences between credit union and community bank performance, and what examiner behavior may look like amid NCUA staffing constraints.This episode is designed for credit union executives, board members, and risk leaders looking for plain-English interpretation of regulatory data—without spin or hype.

On Tuesday's edition of SaskAgToday with Ryan Young: Reflecting on 2025 with the President of the Canadian Cattle Association Tyler Fulton, and more.

Welcome to the Tearsheet Podcast, where we explore financial services together with an eye on technology, innovation, emerging models, and changing expectations. I'm Tearsheet's editor in chief, Zack Miller. For fintechs, cracking the credit union market is notoriously difficult. It's relationship-based, insular, and requires a fundamentally different approach than banking. Many try and fail. But when done right, it opens up distribution to institutions serving over 140 million Americans. Today I'm joined by Brian Kaas, president and managing director of TruStage Ventures, the corporate VC arm of TruStage—a $5.5 billion annual revenue insurer that works with 92% of credit unions nationwide. Since 2016, TruStage Ventures has deployed $400 million across 50 portfolio companies and facilitated over 3,000 partnerships between credit unions and fintechs. We first spoke with Brian in 2021 when the fund was just gaining traction. Four years later, the portfolio has matured with companies like Ethos, Current, and SmartAsset, and Brian's team has become essential connective tissue between innovative fintechs and credit union distribution. We'll dig into what makes credit union partnerships different, why so many fintechs struggle to break in, and why stablecoin solutions have become the number one request Brian's hearing from credit union CEOs.

Send us a textI fancy myself something of a minor expert on Medicare and often have advised friends who are approaching 65 about their best options.  Until a man I know approached me and asked for my advice.  He added he was dually qualified for Medicare and Medicaid and he thought he probably qualified for food benefits, too.Huh?  I had no idea what he was talking about and had to admit to him I was useless in this case.Today I advised him to find a credit union he could join that also is a customer of Starlight, a fintech with a focus on unlocking some $100 billion in government benefits that are potentially available to credit unions.Starlight was on the show a year ago. It's on again today because it comes with big news: it's now a CUSO and has won funding from One Washington Financial, a CUSO that is wholly owned by Washington State Employees Credit Union, the same credit union that  birthed Q Cash.Scott Daukas, a principal at One Washington Financial is on the show to talk about the CUSO and, specifically, why it funded Starlight. He also briefly talks about Silvur, a portfolio company that also has been on the show.  And Starlight CEO Shreenath Regunathan s back to talk about how it is helping automate the often bewildering process of applying for government benefits - a process made all the more bewildering by massive changes that several big programs (such as SNAP, the food stamps program) are undergoing as the year ends.Starlight is deployed at over a dozen credit unions and it is busy signing up more credit unions because frankly the need is there.Along the way, there's a discussion about Prizeout, an innovative ad tech company that also has been a podcast guest.  In another episode a Prizeout consumer user sings its praises.  There's rich content in this episode. Listen up.

In this special holiday episode of Credit Unions, Coffee & Conversation, we're revisiting some of the most thoughtful reflections on leadership from across the podcast. These voices — both seasoned executives and rising young professionals — share unique perspectives on what it means to lead with purpose, vision and authenticity.Featured voices (in order):Deleanna AllenMike ReuterJohn BallantyneKate HallLamont BlackDylan BloniarzCathie MahonJosh HermanJeff RendelJulia (Patty's daughter)Tiffany FordSati SmithWhether you're revisiting familiar voices or hearing these insights for the first time, we hope they inspire and energize your leadership journey heading into the new year.

The Fine Folks at Dutch Point Credit Union is a staple at the holiday store and they come through with another great check for the Salvation Army!

On Monday's edition of SaskAgToday with Ryan Young: Beginning the look back on the most prominent agriculture stories of 2025, with the President of the Agricultural Producers Association of Saskatchewan Bill Prybylski.

As we wrap up the year, this special holiday episode of The Fintech Combine brings together industry leaders to reflect on where credit unions are headed and how innovation continues to shape the future of community-based financial institutions. From collaboration and technology to growth strategies and evolving member expectations, this conversation looks back on the lessons of the past year while offering thoughtful perspective on what lies ahead. It's a timely, end-of-year discussion focused on progress, possibility, and the people driving meaningful change across the credit union ecosystem.Follow the Pod:https://twitter.com/fintechcombineFollow Kris Kovacs:https://twitter.com/ManagementByteshttps://www.linkedin.com/in/kriskovacs/https://www.instagram.com/kriskovacs/The Fintech Combine is Produced and Edited by Anson Beckler-JonesFollow Anson Beckler-JonesInstagram - @ansonandcoYoutube - @ansonandco

On Friday's edition of SaskAgToday with Ryan Young: A USask research study involves splitting canola seed, and more.

Matt Brooks was joined in the studio by  Aidan Locke, Community Relations Manager at Beginnings Credit Union. Aidan goes over some great advice for financial wellness and smart spending during[Read More...] The post Beginnings Credit Union’s Aidan Locke Joins X101 to Talk Banking Advice appeared first on X101 Always Classic - WXHC.com.

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On Thursday's edition of SaskAgToday with Ryan Young: Farm groups are calling for more timely export sales data from the federal government, and more.

In the final episode of the season, Vin and Zach jump into a discussion on the recent Fed Meeting and the outlook for rates in 2026.  The guys also probe how various rate outlooks could impact deposit and loan strategy, as well as thoughts on recent Q4 ALCO meetings, budgets, and positive industry margin trends.For more insights and ideas, visit DCG at DarlingConsulting.com or follow us on LinkedIn.

Send us a textMark Ritter, CEO of Member Business Financial Services, a Pennsylvania based CUSO, estimates that about 800 US credit unions do member business lending, meaning that perhaps 3700 don't.Many, many more could.  That is spelled out in HR 1151, the law that lets credit unions serve more than one employer group.  Passage of that law is detailed in CU 2.0 Podcast Episode 51 with Marc Schaefer, then the CEO of Truliant CU.If credit unions can make small business loans, why don't they - that's a question Ritter asks and answers in this show.But it also is very clear that he believes credit unions - and their members and communities - would be better served if more credit unions jumped into member business lending. The need on the part of small businesses is acute, many are turning to non traditional lenders who may charge as much as 40% APR.  Credit unions can play an important role in helping their communities' small businesses, says Ritter.Understand, too, that a CUSO like MBFS - and there are several competitors in the space - may source the loan, it will underwrite it, MBFS will say if it thinks the loan is a definite “yes,” a definite “no,” or - most likely - a maybe.  And if it's a maybe MBFS will relate the pros and cons of issuing the loan.The credit union provides the loan capital.  MBFS does the heavy lifting.In the show Ritter offers his unfiltered outlook for commercial real estate loans and also predicts a bump in delinquency rates - and yet he is bullish about member business lending in general.Ritter, by the way, has his own podcast.  Tune in for deep dives in member business trending.Listen up.Like what you are hearing? Find out how you can help sponsor this podcast here. Very affordable sponsorship packages are available. Email rjmcgarvey@gmail.com  And like this podcast on whatever service you use to stream it. That matters.  Find out more about CU2.0 and the digital transformation of credit unions here. It's a journey every credit union needs to take. Pronto

How can credit unions use CUSOs (credit union service organizations) and FinTech partnerships as intentional tools for growth instead of one-off “shiny object” deals? In this episode of C.U. On The Show, host Doug English talks with Capstone Strategic's John Dearing about approaching CUSOs and FinTechs with a proactive external growth strategy, deciding when to build, buy, or partner, and how collaboration can help credit unions pursue new opportunities.Watch the episode on YouTube: https://youtu.be/0ssPw7LmS-0Read the episode summary on the ACT Advisors Blog: How CUSOs and FinTech Partnerships Can Become a Powerful Growth Engine for Credit Unions | ACT Advisors

The end of another year is upon us. Over the course of 2025, we've had the opportunity to speak to a wide range of leaders in the credit union movement, delve deep into trending topics, and stay close to industry news. In our final episode of the year, our co-host Katie Stone, also CEO and Co-Owner at PixelSpoke, takes the guest seat, along with PixelSpoke President and Co-Owner Dave Drouin. Together, they reflect on this month's BIG question: When it comes to credit union marketing and leadership, what are some of the dominant themes that have emerged over the past year, and what should we be keeping top of mind for 2026?

On Wednesday's edition of SaskAgToday with Ryan Young: A blizzard is making its way through Saskatchewan towards Manitoba, and more.

Credit Union Service Organizations are evolving rapidly, and NACUSO's new CEO, Randy Salser, discusses the future of CUSO collaboration in this episode of Credit Union Conversations with host Mark Ritter. Salser shares insights on credit union innovation, the critical 1% capital rule restricting CUSO investments, and NACUSO's advocacy efforts on Capitol Hill. The discussion covers member business lending, fintech partnerships, and how credit unions can leverage CUSO's to gain a competitive advantage. Salser emphasizes that collaboration remains the credit union movement's superpower, highlighting upcoming initiatives, including the reimagined NACUSO conference and regional roundtables to foster year-round credit union networking.What You Will Learn in This Episode: ✅ How the 1% capital rule restricts credit union investments in CUSOs and limits stablecoin opportunities, member business lending initiatives, and other CUSO activities that could help credit unions compete with larger financial institutions.✅ NACUSO's advocacy strategy focuses on CUSO model protection, third-party vendor oversight, and collaborating with America's Credit Unions and DCUC to address regulatory challenges while playing both offense and defense on Capitol Hill.✅ The reimagined NACUSO conference format features intentional tracks, educational content on CUSO formation, regional roundtables, and collaborative networking opportunities that extend credit union engagement beyond annual events.✅ How credit union collaboration through CUSOs enables innovation, risk mitigation, and scale that individual institutions struggle to achieve alone, with opportunities for credit unions, CUSOs, and fintechs to partner strategically.Subscribe to Credit Union Conversations for the latest credit union trends and insights on loan volume and business lending! Connect with MBFS to boost your credit union's growth today.TIMESTAMPS: 00:00 Randy Salser, new NACUSO CEO, explains the history and how credit union collaboration through the CUSO model drives credit union innovation over 40 years03:39 Randy shares his professional background 06:10 NACUSO advocacy on Capitol Hill addressing the 1% capital rule, Genius Act, stablecoins, and member business lending restrictions13:02 April 2026 reimagined NACUSO conference in Orlando featuring educational tracks on CUSO formation, regional roundtables, and credit union networking16:20 Randy shares his vision for the future of the CUSO 22:30 Credit union industry consolidation from 14,000 to 4,400 institutions and evolution of trade associations navigating CUSO complexity with fintechs and private equityKEY TAKEAWAYS: ✅ The arbitrary 1% capital rule severely limits credit union investment capacity across ALL CUSO activities collectively—from stablecoins to insurance to member business lending—preventing credit unions from competing with mega players like Coinbase, Amazon, and Meta in emerging financial services.✅ NACUSO is transforming from an annual event organization into a year-round credit union community platform with regional roundtables, modern educational resources, webinars, and collaborative opportunities that connect credit unions, CUSOs, and fintechs for strategic partnership development.✅ Credit union industry consolidation — from 14,000 to 4,400 institutions — demands that trade associations deliver speed, clarity, and actionable data while cutting through complexity. NACUSO's unique positioning focuses on CUSO-specific advocacy and collaborative innovation as the movement's competitive superpower.ABOUT THE GUEST:

On Tuesday's edition of SaskAgToday with Ryan Young: Previewing upcoming livestock sales, an AGM, and much more.

Today's guest is Nicole Haverly, Vice President of Credit Unions at nCino. nCino is a provider of intelligent banking solutions. Headquartered in Wilmington, North Carolina, the company helps banks and credit unions modernize and streamline core banking tasks, empowering financial institutions of all sizes globally to deliver faster, more intelligent, and customer-friendly banking experiences. Nicole joins Emerj Senior Editor, Marilie Fouché, to discuss how credit unions can balance community-focused member experiences with the growing demand for digital-first engagement. Nicole also explains practical ways automation and AI can streamline account opening and lending, reduce manual data entry, and allow staff to focus on deeper, high-value member interactions, driving measurable results in efficiency, product adoption, and member retention. Want to share your AI adoption story with executive peers? Click emerj.com/e2 for more information and to be a potential future guest on Emerj's flagship 'AI in Business' podcast!

This is a voice over I recorded for a Friends and Family Credit Union commercial.

On Monday's edition of SaskAgToday with Ryan Young: A grain market analyst provided an outlook on pulse crop prices, and more.

On today's episode, Editor in Chief Sarah Wheeler talks with Peter Benjamin, president of the American Credit Union Mortgage Association — ACUMA — to talk about the challenges credit unions are facing right now and what he's excited about for 2026. Related to this episode: Mortgage purchase applications near 3-year high as spreads improve ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠HousingWire | YouTube⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ More info about HousingWire To learn more about Trust & Will click here. The HousingWire Daily podcast brings the full picture of the most compelling stories in the housing market reported across HousingWire. Each morning, listen to editor in chief Sarah Wheeler talk to leading industry voices and get a deeper look behind the scenes of the top mortgage and real estate.

The Frogcast is finishing 2025 strong with someone who's name has been in credit union news a lot lately. Scott Simpson, recently appointed President/CEO of America's Credit Unions, joins us to speak about how he plans to lead the CU movement in the future. Scott's experience within the industry is vast, within a number of states and associations. However, his new responsibilities will require him to cover credit unions nationwide. The messaging is the same, and our antagonists are the same, as are the regulatory pressures - so it is more of a function of scale. Scott shares the unique pressures of advocacy in our industry and how it changes day to day, providing a few recent examples along the way. He goes on to offer his thoughts and optimism for the opportunities CU's will have in the coming years. Listen in for an aspirational discussion and gain a new perspective for the efforts that occur in Washington DC on our behalf.Interviewers: Shonna Shearson and Nate BurnsProducers: Ryan Kane and Steve SchmidleSupporting Cast: Robert York, Jeff Morris, James Wileman, and Ryan Olsen

This week, we explore the State Employees' Credit Union's special program for state employees, offering up to $1,000 at a fixed 5% interest rate with up to six months to repay, created to bridge the gap caused by the December pay schedule change. We also highlight related SECU benefits, including a 90-day first payment grace period on qualifying auto loans, a 0.5% rate discount for state employees and retirees, holiday and summer savings accounts, rental housing options through SECURE, and first-time homebuyer assistance.

Today on Community Matters: Shantalla 9am-10am  Gerry Daly and Alan Mullholland Billy Smyth Bridie Thornton and Tom Nally  10am-11am  Dominick Burke Miriam Browne We hear about the Credit Union  11am-12pm Sport in Shantalla  Live music from the Sliding Rock  The man, the myth, the legend: Don Deacy 

On Friday's edition of SaskAgToday with Ryan Young: New Ag Minister David Marit is looking forward to getting reacquainted with the role, and more.

Keith Manze from First Florida Credit Union shares details of the Koins for Kids initiative, with donations supporting Girl Scouts of America, giving more girls opportunities in STEM education, leadership development, community service, life skills training, and more. This is the 2nd year for this initiative, and listeners are invited to stop by any First Florida Credit Union to donate their spare coins. Credit Union membership isn't required, but hey, while you're there...?

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Today's show deals with the loss of a spouse, which we all know is a serious and devastating loss for so many women. In fact, here are some statistics on being a widow in the United States:For women under 50, being widowed occurs less than 12% and under 40, it's less than 5%.Even though it seems rare, this adds up to 73,000 new U.S. widows each year between the ages of 35-54 years old.The average age for widowhood in the U.S. is around 59, but like I just said, many women are widowed much younger, during their working years. And PS, if we take age out of the mix, 2,800 women are widowed each day, or over 1 million per year. That's staggering.This topic hits particularly close to home for me because my mom was in that statistic. She was 43 years old when my dad died from kidney cancer that move to the bone at 48. 48. I wanted Sandy to share her story because it is an important one. Also, Sandy pays it forward with tips for other women facing a similar situation and the aftermath of challenges from being a widow.In my discussion with Sandy, we chatted about:Her late husband, Scott's, story.How Sandy handled life and work after Scott's passing.The challenges widows face. What Sandy's life and work look like today. Resources that Sandy recommends widows leverage to make the season more bearable.Some of the tips and resources that Sandy provides during our conversation are unexpected, so listen in!Here's more about Sandy:Sandy Ramage-Kallal has over 15 years of experience in the credit union industry and currently serves as Director of Member Experience at the Illinois Credit Union League, supporting nearly 200 credit unions. Her background includes roles in training and development, community relations, and project management, as well as experience in education and nonprofit leadership. Sandy has served on the League's Young Professional Advisory Committee, chaired the Burnett Chapter of Credit Unions, and presented at national conferences. She holds a master's in social Geography and a bachelor's in history from Southern Illinois University Edwardsville. Outside of work, Sandy enjoys traveling with her husband and daughter.

On Thursday's edition of SaskAgToday with Ryan Young: A cabinet shuffle included a change in the role of Provincial Ag Minister, and more.

Send us a textIt's typically the first in depth contact a non member has with a credit union and that non member, increasingly, is seeking to open a new account online.Good luck with that.The brutal fact is that digital account opening tools at most credit unions are inadequate - and an upshot is a stampede of would-be members who simply abandon the process.That's why today's show features Philip Paul, CEO of Cotribute, a developer of digital member onboarding tools, and Kathy Richardson VP of Digital Products and Services at CPM Federal Credit Union , a South Carolina institution with assets around $650 million.Here are results touted by CPM after their implementation of Cotribute tools:32% increase in new accounts opened in just 90 days82% reduction in manual reviews due to automated fraud detection and decisioningSignificant time savings for staff, who are now freed from tedious remediation and cleanup Sounds good? It gets better. The Cotribute rollout of its tools at CPM was happening so swiftly, the credit union actually asked them to slow down.  I have never before heard that. You'll find out why on the show.You'll also find out that there are many, many ways to catch fraudsters in the digital onboarding process.And these are indeed the tools that Gen Z wants when launching a new relationship with a financial institution.Listen up.Like what you are hearing? Find out how you can help sponsor this podcast here. Very affordable sponsorship packages are available. Email rjmcgarvey@gmail.com  And like this podcast on whatever service you use to stream it. That matters.  Find out more about CU2.0 and the digital transformation of credit unions here. It's a journey every credit union needs to take. Pronto

Starting January 1, visitors who want to park at the venue during concerts will have to purchase a parking pass. This is the first time sine the theater opened in 1990 that it's adding parking fees.

In this C.U. On The Show conversation, host Doug English talks with Andrea Argueta of Glia about approaches credit unions are using to incorporate AI into member service. They discuss where organizations are finding early operational benefits, how hand-offs to human agents are managed, and ways leaders are evaluating interaction strategies.Watch the episode on YouTube: https://youtu.be/lMEDO9WlS6gRead the episode summary on the ACT Advisors BlogEmail maris@act-advisors.com with any inquiries.

Starting January 1, visitors who want to park at the venue during concerts will have to purchase a parking pass. This is the first time sine the theater opened in 1990 that it's adding parking fees.

Starting January 1, visitors who want to park at the venue during concerts will have to purchase a parking pass. This is the first time sine the theater opened in 1990 that it's adding parking fees.

On Wednesday's edition of SaskAgToday with Ryan Young: The Bank of Canada keeps its interest rate at 2.25%, and much more.

On Tuesday's edition of SaskAgToday with Ryan Young: succession planning, the latest payout for U.S. farmers, upcoming SaskWheat events, and more.

Since 1994, the Community Development Financial Institutions Fund has distributed nearly $93 billion to individuals, organizations, and businesses in under-resourced communities through credit unions. However, the fund has faced growing uncertainty under the Trump administration, including layoffs that were reversed after the government shutdown and stalled funding. Sydney Seral, the chief advocacy officer at the League of Credit Unions & Affiliates, talks with program host Rose Scott about the ongoing impact on Georgia and the risk credit unions and their communities could still face. Plus, as Atlanta prepares for an influx of people for the 2026 FIFA World Cup, Play Fair ATL is working to make sure the human rights of workers, immigrants, and the city’s unhoused population are protected. We hear from the coalition’s director, Michael Collins. He shares more about what Play Fair ATL is doing to make sure people will not be displaced by this mass event, that’s been described as multiple Super Bowls at once.See omnystudio.com/listener for privacy information.

On Monday's edition of SaskAgToday with Ryan Young: A USask Associate Professor weighs in on veterinarians having difficulty accessing animal medications, and more.

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Great cultures do not happen by accident. They are built by leaders who stay connected to their people and know how to flex when the moment demands it. In this episode, Scott sits down with Mike Valentine, CEO of Baxter Credit Union, to explore what people first leadership looks like in real life. Mike shares how BCU sustained engagement through the pandemic, how flexibility became a strategic advantage, and why relationships and continuous feedback still drive results in a hybrid world. His perspective blends humility, clarity, and conviction. Whether you lead a team of five or a credit union of thousands, this conversation offers a practical roadmap for showing up with purpose and creating a workplace where people can thrive.  In this episode we talk about and answer these questions:  • how people first culture drives member and organizational success  • what flexible leadership looks like during disruption and rapid change  • how continuous feedback and listening posts strengthen remote teams  • how to maintain connection and trust in hybrid and distributed workplaces  • how personal leadership habits shape culture and influence engagement  • what BCU learned about employee well being during and after the pandemic  Click Here to Submit Your Questions  Links from show:  Explore ServiStar's Vertex leadership training  Subscribe to ServiStar Leadership Podcast on your favorite streaming service 

The Cybercrime Wire, hosted by Scott Schober, provides boardroom and C-suite executives, CIOs, CSOs, CISOs, IT executives and cybersecurity professionals with a breaking news story we're following. If there's a cyberattack, hack, or data breach you should know about, then we're on it. Listen to the podcast daily and hear it every hour on WCYB. The Cybercrime Wire is brought to you Cybercrime Magazine, Page ONE for Cybersecurity at https://cybercrimemagazine.com. • For more breaking news, visit https://cybercrimewire.com

Send us a textThe conversation with West Community Credit Union's Josh Rodriguez started in Ashland OR at the CU 2.0/ Room (39) a event in late September and in this podcast it picks up again.Fodder for the show came in the form of a questionnaire distributed to event attendees and Josh had dutifully filled his in.  He agreed to discuss his answers on this show and we take as the jumping off point West Community Credit Union's podcast “Banking on You.”  It's a good show and ought to inspire other credit unions to try something similar.We also talk about West Community Credit Union's implementation of an AI bot  - this is ambitious stuff for a $400 million credit union but West is proving it can be done.Also dazzling are Josh's plans for more video and more audio content that will be surfacing in West Community.Along the way we discuss work being done by Anne Legg and Saroop Bharwani - and regular listeners know about this from podcast #378.There's also mention of an episode with Lee Silber, editor of The Credit Union  Way.  There's a link in the show notes.  Listen up.Like what you are hearing? Find out how you can help sponsor this podcast here. Very affordable sponsorship packages are available. Email rjmcgarvey@gmail.com  And like this podcast on whatever service you use to stream it. That matters.  Find out more about CU2.0 and the digital transformation of credit unions here. It's a journey every credit union needs to take. Pronto

Today on Credit Union Conversations, Mark Ritter sits down with Bryan Doxford of Grow America to discuss innovative approaches to supporting small businesses, affordable housing, and underserved communities. Bryan shares insights into the mission-driven work of Grow America, including its role in providing capital through SBA loans, new market tax credits, and low-income housing initiatives. Bryan highlights how Grow America partners with credit unions, CDFIs, and community organizations to bridge funding gaps, offer economic development training, and help businesses access the capital they need to thrive.They also delve into the current state of Certified Development Financial Institutions (CDFIs), exploring trends in consolidation, grant reliance, and self-sufficiency. Bryan underscores the importance of collaboration, both between mission-aligned organizations and with credit unions, to maximize impact in underserved communities. From small business lending to affordable housing and workforce development, this episode provides actionable insights for credit unions and community-focused organizations seeking to expand their impact.What You Will Learn in This Episode: ✅How Grow America (formerly NDC) drives community impact✅The evolving landscape of CDFIs✅The national housing shortage & affordability crisis✅How credit unions and CDFIs can partner for greater impactSubscribe to Credit Union Conversations for the latest credit union trends and insights on loan volume and business lending! Connect with MBFS to boost your credit union's growth today. TIMESTAMPS: 00:00 Introduction01:00 Bryan Doxford's career journey: from credit unions to SBA lending07:00 About Grow America's mission and programs09:00 Explanation of new market tax credits11:00 Current state and future of CDFIs17:100 Affordable housing initiatives and impact21:00 Training programs and community partnerships24:00 Access to capital and client community examples25:00 How credit unions can collaborate with Grow AmericaKEY TAKEAWAYS:

Half of consumers are planning to cut back on presents this Christmas. That is according to the latest Credit Union Consumer Sentiment Index. It also reveals that the number of people using savings to fund the festive season is up. The global outlook has settled slightly, but household finances are coming under sustained pressure. To delve into this further, Alan Morrissey was joined in studio by Louis Faye of St Francis Credit Union, Ennis. Photo (c) Umkreisel from pixabay / Max Fischer from Pexels

Recorded on a Monday at the Palm Street Studio.  The 750ish episode was a marathon and we review some of the shenanigans.  Willie Nelson is still very much alive.  Phil's debit card gets hacked and he is not too happy about it.  Banks versus Credit Unions...a boring dissertation.  Monday Night Football is behind a pay wall...we discus how to circumvent that.  Some stoner thoughts to wrap up the show.     Featuring Brian "The Blade", Sir Phillip, and Lord Filkins.  Make good choices!

In this reflective and gratitude-filled episode of Banking on Fraudology, Hailey Windham takes a moment to step back and appreciate the people and themes shaping the fight against fraud, delivering a "giant serving of gratitude" for the community.The conversation dives into the industry's evolution, highlighting how innovation and collaboration are aligning to create a powerful, transformative moment in fraud prevention. Hailey also shares personal highlights from a recent major industry event and spotlights the leaders who are making a significant impact.Key Takeaways: Gratitude, Collaboration, and the Future of Fraud FightingEmpathy is Not Optional: Hailey stresses that empathy must be recognized as a core fraud prevention strategy. Inspired by Kathy Stokes of AARP and the "Words Matter campaign," the episode emphasizes that if we shame victims, we protect fraudsters, and we must talk about victims with dignity.The End of Siloed Intelligence: Collaboration is no longer optional; we fight better when we fight together. Hailey discusses conversations with innovators like Robbie from Sardine, who advocate for collective intelligence, shared signals, and bringing smaller institutions into the fold.Innovation is Working For Us: Drawing on insights from Andrea at Old Glory Bank, Hailey asserts that this is the best time to fight fraud, as technology, data, and awareness are aligning, and tools are evolving quickly. Fraud fighters should start embracing tech and AI resources.Spotlight on Industry Leaders: Hailey expresses gratitude for the impact of numerous leaders, including Jen (America's Credit Unions) for empowering frontline teams with quarterly fraud trainings, Mark Solomon (IAFCI) for his global perspective , and Trisha Stoner (Carolinas Chapter IAFCI) whom Hailey is honored to serve as Second VP under.Honoring Courage and Legacy: The episode shares moving highlights from the Carolinas IAFCI Conference, including the creation of a Community Service Award and the naming of the Gavin Guffey Cyber Investigator of the Year award. This new award honors the legacy of Gavin Guffey and the advocacy of House Representative Brandon Guffey in the fight against online exploitation and sextortion.The State of the Fraud Fighter: The biggest theme resonating with every guest is that fraud fighters are exhausted, but hopeful. That combination of determination and optimism is what is creating movement.Get in the mood of being grateful and be reminded of how strong the fraud-fighting community truly is.

“Leaders who intentionally practice gratitude create strong cultures, deeper connections, and more resilient teams.” – Randy SmithWelcome to episode 223 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight.com, and Jill Nowacki, President and CEO of Humanidei.This episode is sponsored by The Sheeter Group - a leading executive benefits firm that meets your retention and succession needs. This includes non-qualified benefit plans, short and long-term incentive plans, compensation studies, scorecard design, performance evaluation, and more. Learn more at sheetergroup.com.In this season, Jill and I will have conversations centered around leadership, credit unions, and living our best lives. We will have some of the most respected leaders from around credit unions who we are grateful to call friends join us in the discussion from time to time too.For this episode, we are discussing the power of gratitude. Gratitude is a powerful leadership strategy that can have a huge impact on company culture, employee engagement, and team resilience, and we explore why gratitude matters so much for leaders as well as how to effectively foster it.Gratitude tends to fuel positive culture, strengthen relationships, and encourage people to bring their best selves to work. When challenges come up, gratitude helps teams bounce back better by making people feel seen, valued, and appreciated for their contributions, and it also builds trust and a sense of meaning, showing employees that they are not just "cogs in the wheel" but part of something more important.Expressing gratitude should be tied to specific impacts and outcomes, not just broad acknowledgments, and we caution against waiting for big events or milestones to show appreciation. We talk about some of the common barriers that prevent leaders from practicing gratitude more consistently, such as feeling like you are too busy or feeling worried that it will make the team complacent. We recommend building gratitude into daily routines and rituals such as starting meetings with a round of appreciation or having a weekly "gratitude moment" on team chats!We share some personal stories of how gratitude has shaped our own leadership journeys, helping us stay grounded and focused on what really matters in the end. Leaders at the top may receive less day-to-day gratitude, making it even more important for them to model the behavior. Gratitude is a simple but profound leadership practice. When used intentionally, it can transform company culture, deepen connections, and empower teams to achieve truly remarkable things together! We hope that you enjoy our conversation!Find the full show notes on cuinsight.com.Subscribe on: Apple Podcasts and SpotifyBooks mentioned on The CUInsight Experience podcast: Book List