Member-owned financial cooperative
Jeff Arnold's career in the Insurance Joint Ventures vertical started completely by accident. After serving our wonderful nation in the United States Army, he pursued Drama & Acting and was returning from Hollywood ( North Hollywood, NOT The Glamorous Part You Are Thinking About ) to visit his Mom in Tucson Arizona. He had been doing minor local tv stuff, stand-up comedy in different clubs throughout the southwest, and a few military base tours. He had zero gigs lined up and needed to ( eat, pay rent, put gas in the car, etc ). So, like any young man desperate for work, he responded to an ad for Insurance Salesman in beautiful Tucson Arizona. From day one of his new career, he was hooked. He could not read enough, learn enough, or digest enough about this wonderfully exciting industry you casually refer to as Insurance, but he calls giver of life, dream fulfilled, and industry of all things sexy, exciting, and just plain awesome. With the same missionary zeal of the preachers in his family and the military discipline from other parts of his family, he began to tell everyone about Insurance. He also began to apply this crazy theory of Entrepreneurship to insurance and his first joint ventures were born. Jeff has been fortunate to do joint ventures with Banks, Credit Unions, Mortgage Firms, Online Search Engines, Auto Dealerships, Privately Held Money Funds, Publicly Traded Aggregators, and some really neat Reinsurance stuff with billion-dollar companies. Let's listen to his intriguing and inspiring story... _____________________________________________________ Rajeev Mudumba's Website: www.planb.live Plan B Success Podcast: Available on your favorite platform including iTunes @ https://apple.co/2JCSysL?ls=1 or www.planbsuccess.live or www.planb.live https://www.planbsuccessschool.thinkific.com - You can be a successful Entrepreneur and can do a LOT with your very own podcast. Follow Rajeev's FREE training & you'll discover How to ideate, create, launch, monetize and grow your podcast in just a couple of hours! Rajeev's Book - My Inspiration: Quotes that shaped my self-improvement journey - Available on Amazon Worldwide on your local Amazon site or @https://amzn.to/2JG1DRL Plan B Success YouTube Channel: http://bit.ly/2YegieF Medium Articles: https://rajeevmudumba.medium.com LinkedIn: https://www.linkedin.com/in/rajeevmud... Facebook Plan B Success Page: https://www.facebook.com/planbsuccess... Facebook My Inspiration Book Page: https://www.facebook.com/myinspiratio... Instagram: @hifromraj1
After years of throwing the CECL “Message in a Bottle” back into the ocean, the Credit Union industry now must comply and set money aside from every loan in case things go sour. Is this rainy day fund just in time, or will this regulation hinder the growth of Credit Unions big and small? Michael Cochrum pilots the ship in this week's episode. He breaks down the history of CECL, how to use data to comply with the requirement, and talks about his professional data journey in the CU Movement. Michael has worked in the Credit Union space for 32 years, most notably with the CUSO, CUDL, and is now the owner of Creative Market Resource Group, INC (CRMG Solutions) and CUBI.PRO, helping Credit Unions with data and business intelligence, among many other things. Is building this “Ark”-a-techture (see what we did there) going to help stave off the impending financial flood, or will the funds required pull smaller CU's further under the surface? Tune in and find out.
Got Something to Say is brought to you by United Federal Credit Union – We Get U! Jodie Kitchell from United Federal Credit Union joins Jonny Reinhardt to talk about why UFCU loves supporting the community and
Lucky you. You negotiated a satisfactory SERP (Supplemental Executive Retirement Plan) or maybe it was a 457F bonus package.Just one problem: Ballooning prices in today's economy coupled with the fast paced growth many credit unions have experienced in the past five years probably have rendered those plans as woefully too small.Remember, the standard goal of much retirement planning is to give the retired executive an income equal to about 65% of his/her last three years' income.Plans that fall well shy of that mark make for unhappy retirees.Such plans - if offered in a package to help hire new c-suite executives - will likely fall significantly short of offers from other suitors.Are you stuck with that outdated plan? In this episode of Money Talks, Kirk Kordeleski, past CEO of Bethpage Credit Union, one of the nation's biggest, and now a consultant specializing in retirement plans with OM Financial.Want to know more about SERPs - or other matters raised in this podcast? Email Kordeleski Kkordeleski@om-financial.comThis show is in a Money Talks series where credit union compensation is untangled. This show will help some executives negotiate better pay packages and will also help some board members understand the ways in which 2022 credit union compensation is utterly different from 1992 comp plans, even 2012 plans because now competition for talent is so much fiercer.Hear episode one in Money Talks here. Episode 2 is here. Episode 3 is here. Episode 4 is here. Episode 5 is here. Episode 6 is here.Have suggestions for topics to explore in this show? Email me, Robert McGarvey - rjmcgarvey@gmail
We recorded today's conversation on location at the Winchester corporate campus of Navy Federal Credit Union as part of our quarterly Valley Business Today segment with Frederick County EDA. Joining me to chat was Shayla Rickard, Business Retention Manager for FredCo EDA, and Kristy Powers, Asst. VP of Winchester Operations for Navy Federal Credit Union. Kristy gave us a quick overview of their growth in Frederick County and talked about the valuable relationship they've formed with FredCo EDA. Shayla explained the resources that are available to businesses in the county that are looking to expand, grow, or increase/maintain their workforce. We talked about the challenges and opportunities that are available for residents to change or improve their career path in their own backyard. Kristy explained the culture at NFCU and why offering unique benefits encourages work-life balance for their workforce. She also told us about a wide range of jobs that are currently open at Navy Federal that involve data science, IT engineers, and others that span their 11 departments. Click here to see the list of jobs that are available in Winchester.
Merlin is still on Island Time, so discussion is mostly limited to Columbo, Star Wars, Merlin's playlists, Ellsworth, and, of course, wallets. We almost talked about _Triangle of Sadness_ https://files.fireside.fm/file/fireside-uploads/images/3/316b04e9-2b1f-4ccb-98f1-28fe023874a8/zO-NbGOf.jpeg
Are you a business owner looking for funding to help your company grow? Today, we asked credit union expert Mark Ritter to share what makes a credit union a critical funding source and how it can be flexible enough to deal with rising interest rates. Find out what makes someone creditworthy here! WHAT YOU'LL LEARN FROM THIS EPISODE Credit union: Its products and services Real estate market a year ago vs. now The most desirable asset for lenders Lender's perspective on the effects of rate hikes on lending Ways to underwrite amid rate hikes How the company's core commitments can benefit you with lenders RESOURCES/LINKS MENTIONED Maslow's Hierarchy of Needs Mid-America Apartment Communities ABOUT MARK RITTER A native of Berwick, PA in northeast Pennsylvania, Mark Ritter is the CEO of MBFS and an expert in credit unions and business lending. His primary role at MBFS is overseeing the strategy of helping credit unions assist members with business needs and consulting with credit unions on planning the delivery of services to their membership. In 2002, Mark started Members 1st Federal Credit Union's business lending program as “one person and a desk” with no policies, products, staff, systems, or business members. That program grew to be one of the top ten in the nation. In 2012, he took on the challenge of being the CEO of a business lending CUSO. Mark was the fifth CEO in five years for the organization, which lost money every month of its existence. Since joining MBFS, Mark increased the number of credit unions the CUSO services by over 8x, grew the revenue by , and 10x, and ensured positive cash flow every full year he's been at the CUSO. More importantly, MBFS has helped countless credit union members gain the financing they need for business and investment needs. CONNECT WITH MARK Website: mbfs.org | markritter.com LinkedIn: Mark Ritter CONNECT WITH US Email: firstname.lastname@example.org Instagram: Shawn Winslow YouTube: Shawn Winslow LinkedIn: Shawn Winslow Facebook: Shawn Winslow
FINANCIAL EDUCATION AND FINANCIAL WELLNESS WITH NAVY FEDERAL CREDIT UNION'S BRIAN PARKER AND BRANDI GOMEZ Tune in to listen to a lively and compelling conversation with Navy Federal Credit Union's AVP, Corporate Communications, Brian Parker and Communications Strategist, Brandi Gomez, as they explore financial education and financial wellness, with advice on how to have discipline with your money in order to succeed financially. --- Send in a voice message: https://anchor.fm/yournextmission/message
Navy Federal Credit Union's Sr. Vice of Savings Products, Jaspreet Chawla, offers some great advice for the holidays in this Your Next Mission® podcast Season #1 finale. Listen as she and SMA Tilley discuss how to achieve Financial Wellness through proper budgeting and savings mixed in with some great tips on holiday gift-giving. --- Send in a voice message: https://anchor.fm/yournextmission/message
“Becoming data-driven isn't just about technology; it's really about culture change.” - Stef LuckThank you for tuning in to episode 46 of The CUInsight Network, with your host, Lauren Culp, Publisher & CEO of CUInsight.com. In The CUInsight Network, we take a deeper dive with the thought leaders who support the credit union community. We discuss issues and challenges facing credit unions and identify best practices to learn and grow together.My guest on today's show is Stef Luck, Vice President of Sales at Trellance. Stef begins by sharing her career journey that led her to finding a passion in financial services. She shares how every credit union's data journey is unique and should be determined based on their specific member needs and strategic goals. The team at Trellance delivers a range of analytics, cloud, and talent solutions helping credit unions turn data into insights and take action on those insights to achieve more and improve their member experience. In the big picture, Trellance provides solutions and consulting to guide credit unions in member experience improvements and data migration to cloud-based strategies.During our conversation, Stef explains why becoming a data-driven credit union includes more than technology. She points out that being data-driven is a way of doing business, and there is no end point as it keeps advancing. Stef gives advice on possible starting points when it comes to evolving for those who rely on legacy data systems and silos. She shares how a credit union's data journey requires a change in perspective, such as building a professional culture that values data. Stef explains the four data pillars to determine strategies, understand current placement within your data journey and references a recent white paper by Trellance called How to Build Your Data Maturity Action Plan. This white paper helps credit unions plan their data journey by first understanding where they are within the pillars, what their goals are, and specific actions to take in order to reach those goals. As we look to the future, Stef shares how Trellance plans to continue helping credit unions grow through AI, the cloud, and machine learning.As we wrap up the episode, Stef talks about a recent purchase that she can't live without, what she enjoys doing in her free time including going to the gym and getting back into playing the piano. She also shares her definition of success. Enjoy my conversation with Stef Luck!Find the full show notes on cuinsight.com.Connect with Stef:Stef Luck, Vice President of Sales at Trellancesluck@trellance.comhttps://www.trellance.comStef: LinkedIn Trellance: LinkedIn | Twitter | Facebook
Learn about credit unions and the funding systems they offer businesses in today's episode with Mark Ritter. Don't miss our discussion about what relationship-reliant credit unions are and why they are a great financing alternative for your real estate projects. So stay tuned!Key Takeaways to Listen forCredit unions: Benefits, structures, and loans availableForces that are reshaping the lending marketHow credit unions increase their borrowing baseCommon mistakes people make when applying for a loan and how to prevent themThe value of existing properties vs. brand-new constructionsResources Mentioned in This EpisodeFree Apartment Syndication Due Diligence Checklist for Passive Investor About Mark RitterMark Ritter is an expert in all things credit union and small business lending. He is the CEO of MBFS and Nu Direction Lending, organizations owned by credit unions and designed to help credit unions fund more loans to real estate investors and small business owners in their communities. In 2002, Mark started Members 1st Federal Credit Union's business lending program as “one person and a desk” with no policies, products, staff, systems, or business members. After ten years as Member 1st, he took on the challenge of being the CEO of a business lending credit union service organization (CUSO). In the past eight years at MBFS, Mark increased the number of credit unions the company services by over 8x, increased the revenue by 15x, and ensured positive cash flow every full year he has been at the CUSO. More importantly, MBFS has helped countless credit union members gain the financing they need for small business and real estate investment needs. Mark is a native of Berwick, PA in northeast Pennsylvania, where he was a member of his high school's nationally ranked and state championship football team. After high school, Mark hung up his cleats to work for the Penn State Nittany Lions full-time as a student assistant while attending Penn State as an undergraduate. Connect with MarkWebsite: Mark Ritter | Member Business Financial ServicesLinkedIn: Mark RitterTo Connect With UsPlease visit our website: www.bonavestcapital.com and please click here, to leave a rating and review!SponsorGrow Your Show, LLCThinking About Creating and Growing Your Own Podcast But Not Sure Where To Start?Visit GowYourShow.com and Schedule a call with Adam A. Adams
Continuing our annual BIGCast tradition, John and Glen welcome back Anne Legg and John Janclaes for a festive holiday discussion of fintech developments they've been grateful for over the past year. Links related to this episode: Anne Legg's website, including access to her book “Big Data, Big Climb”: https://www.anneleggthrive.com/ Reach John Janclaes through either his firm Nymbus or his own The CEO Corner website: http://theceocorner.com/ https://nymbus.com/ Glen's rather prescient Money 20/20 interview with crypto skeptic Oonagh McDonald: https://www.big-fintech.com/Media/BIGcast/ArticleID/845/Screen-Time-Stablecoins-and-Other-Perils Glen's recap of the recent VentureTech conference for CU Today: https://www.cutoday.info/site/THE-tude/The-Highlights-From-Fast-Growing-VentureTech-Event SPECIAL- Save an extra 5% on BIG's already low rates for its ACE (API Connection Experts) services. Details here: https://www.big-fintech.com/Products-Services/API-Connection-Experts Follow the Best Innovation Group on Twitter: @bigfintech Follow Glen on Twitter @154Advisors Follow John on Twitter @jbfintech
Today we dive in and I talk about my experience at the Financial Brand Forum.Which took place at the Aria in Las Vegas.It was a very well-put-together show with motivational speakers and comedians And they covered a variety of topics which were centered around banking and money! There was an exhibit hall, speakers, breakout sessions, demo rooms, and more! The main themes of the show were - digitizing banking, smoother onboarding, chatbots for websites, CRM, Data companies, using Artificial Intelligence to get more out of your customers, kiosks. As a provider of FinTech - at Nationwide Payment Systems we were there with our partner Go Daddy to show off our new website that allows business owners who need to accept credit cards to answer 10 questions and get approved on our platform in 5 minutes or less! We have removed all the friction of getting a merchant account and this is a perfect fintech product for Credit Unions, Community Banks, and Banks to use to better serve their customers. So we discussed that and all the different products that I saw at the show. Carpe Diem - Peace Out
On this informative episode, Britton Bloch, Vice President, Talent Acquisition Strategy & Recruiting at Navy Federal Credit Union, joins SMA Tilley for a discussion on opportunities for Veterans and families at NFCU. Britt uniquely covers numerous programs available and provides resources for the entire Family before, during and after transition from the military. --- Send in a voice message: https://anchor.fm/yournextmission/message
On this episode of CU Succeed, we kick off Thanksgiving week by chatting with Senior VP of Retail, Mark Koppedryer and VP of Technology Services, Molly Schmidt. They share what they are thankful for when it comes to our staff, board of directors and Veridian as our employer. Episode recorded: 10/10/2022
Megan Kolofer, Golden 1 Credit Union joins the show to discuss the Financial Wellness Challenge for Kids. Golden 1 Credit Union introduced “The Challenge” to six Sacramento-area nonprofits that invest in youth. The Challenge is Golden 1's new budget simulation workshop, which uses an interactive game to teach students and young adults about financial literacy. The event had a total of 75 participants from the ages of 13 to 22. Central High School students are also taking part in Golden 1 Credit Union's Financial Wellness Challenge. "Our goal is that all of our students will be successful in the real world, and we want them to practice now when we are talking about fake money, fake bills and fake expenses," says Alyssa Fite - Family and Consumer Science teacher at Central High School. ALEX STONE, ABC NEWS joined the program to discuss the Idaho College Murder Investigation. Police in Moscow, Idaho released a map and timeline of the whereabouts of four University of Idaho students in the hours before they were stabbed to death. The victims were killed in a house near the campus early Sunday morning and were found hours later. Police have no suspects. See omnystudio.com/listener for privacy information.
Customer experience is a main driver for growth. In this episode, David interviews Traci Michel, Chief Operating Officer at Metro Credit Union. In her 14 years at Metro Credit Union, Traci has mastered the art of putting members first. Listen as David and Traci discuss: The importance of meeting your members where they are. How to build personas for banking. What it takes to be prepared for changes in your MarTech Stack. Tips for reducing spend by managing your technology renewals. Check out the resources mentioned: Assess Your MarTech Stack The D3 Methodology E-book Manufacturing Demand by David Lewis Traci's LinkedIn David Lewis' LinkedIn DemandGen TV Explore DemandGen TV MarTech Demos To hear this episode and many more like it, subscribe on Apple Podcasts, Spotify, or on DemandGenRadio.com or search for DemandGen Radio in your favorite podcast player.
“Be aware of the impact your actions have and be intentional about making those a positive impact.” - Jill NowackiThank you for tuning in to episode 148 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by Elan Credit Card. Elan partners with more than 250 credit unions to provide an outsourced credit card program, and offers merchant and mortgage services for credit union members and business owners.My guest on today's show is Jill Nowacki, the President & CEO of Humanidei + O'Rourke, who also happens to be my human. In this episode, Jill and I reflect on our trip to summit Mt. Kilimanjaro for Climb Africa to benefit The ACCOSCA Academy and dive deep into DEI. We discuss the connections made on this trip and the insightful conversations we had. One of the main takeaways from the journey that Jill mentions is how interconnected we all are. She emphasizes the significance of mindfulness and being intentional in our actions because of how it truly impacts the world. During our conversation, Jill discusses social context for the development of DEI in several systems in recent years. She explains how credit unions can better understand DEI to be a more inclusive system in society where every individual's strengths are valued, seen, and heard. Jill then dives into the strategic benefits of DEI for credit unions and their communities. She prompts teams to look at how they design an experience or a product offering and see who might be left out in order to reshape how we can reach more people. Jill and I chat about the economic wellbeing of consumers and financial services. We talk about all things credit union when it comes to building a career including the current workforce, environment, and taking the next steps. Jill discusses the effectiveness of DEI programs and shares the value in assessing and measuring current systems beforehand. Listen to take the first step towards improved experiences that resonate and connect with more people.As we wrap up the show, listen in as Jill mentions a quirky, yet insightful habit, who plays her in a biopic and why, along with some of the books she is currently reading. Enjoy my conversation with Jill Nowacki!Find the full show notes on cuinsight.com.Subscribe on: Apple Podcasts, Spotify, Stitcher Books mentioned on The CUInsight Experience podcast: Book List How to find Jill:Jill Nowacki, President & CEO of Humanidei + O'Rourkejill@humanidei.comwww.humanidei.comJill: LinkedIn | Instagram | Twitter | MediumHumanidei: LinkedIn | Instagram | Twitter | Facebook
InvesTex Credit Union (formerly Aldine Teachers Credit Union) President and CEO Keith Kearney joins us on this episode of All The Things, the Aldine ISD podcast! We talk about the history of Aldine and the Credit Union, the benefits of banking with InvestTex, fossils, and a little bit about the U.S. Economy. Tune in to find out more! Visit AldineISD.org to learn more about all the things going on in Aldine ISD. Thank you to our Host Sheleah Reed.
Whether it's raising money for honor flights or creating supportive employee resource groups, credit unions have a long history of commitment to servicemembers.In this episode of the CUNA News Podcast, leaders from Black Hills Federal Credit Union, GCS Credit Union, and VyStar Credit Union share how they serve their local military community.
Here is where the pedal hits the metal. In this show credit union executive retirement compensation expert Kirk Kordeleski tells how the credit union senior executives can persuade their board to agree to market rate retirement plans that may well involve multiple millions of dollars for the executive team.That's big money. It takes a smart argument to persuade. Kordeleski tells the argument and, in a bonus, he tells how he in fact convinced the board of Bethpage Credit Union to enact a market rate retirement plan for Kordeleski and other senior executives.This is not blue sky hypothesizing. This is a genuine playbook. Kordeleski has been in these trenches - and he's here to report on what worked.But the show isn't just for senior credit union executives. Board members too need to listen, to discover how compensation at credit unions with a strategy for success have to come together.Listen up.Want to know more about SERPs - or other matters raised in this podcast? Email Kordeleski Kkordeleski@om-financial.comThis show is in a Money Talks series where credit union compensation is untangled. This show will help some executives negotiate better pay packages and will also help some board members understand the ways in which 2022 credit union compensation is utterly different from 1992 comp plans, even 2012 plans because now competition for talent is so much fiercer.Hear episode one in Money Talks here. Episode 2 is here. Episode 3 is here. Episode 4 is here. Episode 5 is here.Have suggestions for topics to explore in this show? Email me, Robert McGarvey - rjmcgarvey@gmail
With a decrease in deposits and lending activity, credit unions face a new set of challenges in today's economic environment that require strategic, proactive planning. During periods like this, “just-in-time” capital may provide the peace of mind credit unions need to pursue a necessary merger or acquisition, create organic growth, increase their net worth, or spend for other purposes. Credit unions can access this kind of capital in the subordinated debt (sub-debt) markets but is today's higher interest rate environment the right time to issue sub-debt? We introduced the benefits of credit unions issuing sub-debt on the podcast in 2021. Podcast guest Jeff Cardone, partner at Luse Gorman, returns to the show to give Doug an update on the sub-debt capital markets and what credit unions should think about when planning around today's issues. Stream the episode to learn more about the value of sub-debt, why a credit union may consider getting pre-approval as soon as possible, and why sub-debt may be attractive in today's market environment.
Credit unions have a significant opportunity to use data to help and educate their members, yet 70 percent of credit unions don't have a data strategy. Many executives may point to the monetary cost of implementing such a plan, but what are the hidden costs of ignoring it? Anne Legg , Founder of Thrive Strategic Services , tells us why more credit unions should implement a data strategy to ease their members' friction points. Join us as we discuss: The typical timeline for implementing a successful data strategy (14:27) Benchmarking institutional data culture and consumption (20:19) Cost of action versus inaction when budgeting a data strategy (27:44) Check out these resources we mentioned during the podcast: Anne Legg Thrive Strategic Services Twitter You can find this interview and many more by subscribing to Banking on Digital Growth on Apple Podcasts , on Spotify , or here . Listening on a desktop & can't see the links? Just search for Banking on Digital Growth in your favorite podcast player.
Glen speaks with the founders of four of the up and coming fintechs- Credit Mountain, Datava, MessagePay and Nickels- that caught his eye at last week's VentureTech conference. Links related to this episode: Datava: https://datava.com/ Nickels: https://asknickels.com/ MessagePay: https://www.messagepay.com/ Credit Mountain: https://creditmountain.co/ Launch Party winner Arcanum Technology: https://www.arcanumtechnology.net/ Our interview with Zirtue's Dennis Cail from Money 20/20: https://www.big-fintech.com/Media/BIGcast/ArticleID/844/Americas-Got-Access-Vegas-Has-Crowds Glen's VentureTech recap for CU Today: https://www.cutoday.info/THE-tude/The-Highlights-From-Fast-Growing-VentureTech-Event VentureTech: https://myventuretech.com/ SPECIAL- Save an extra 5% on BIG's already low rates for its ACE (API Connection Experts) services. Details here: https://www.big-fintech.com/Products-Services/API-Connection-Experts Follow the Best Innovation Group on Twitter: @bigfintech Follow Glen on Twitter @154Advisors Follow John on Twitter @jbfintech
“Insights are a means to delivering outcomes.” - Mark LeherThank you for tuning in to episode 45 of The CUInsight Network, with your host, Lauren Culp, Publisher & CEO of CUInsight.com. In The CUInsight Network, we take a deeper dive with the thought leaders who support the credit union community. We discuss issues and challenges facing credit unions and identify best practices to learn and grow together.My guest on today's show is Mark Leher, Director of Product Management at Segmint, an Alkami Company. Segmint empowers credit unions to easily understand and utilize data to improve their marketing and strategic decision making. As a team, they help credit unions provide a more meaningful member experience through the insights gained from data. As the industry changes and new trends develop, Segmint equips credit unions with the tools needed to adapt in the future.During our conversation, Mark discusses how Segmint can help credit unions clarify data so they can better serve members and make informed investments. He mentions how tech investments are evolving from transactional interactions to digital conversations. Mark talks about the value that analytics deliver outside of vanity metrics. He shares use case examples to describe the insights, technology, and data that are bringing valuable outcomes to credit unions. Looking forward, Mark discusses upcoming trends and ways that Segmint, an Alkami Company, plans to continue supporting credit unions in the future.As we wrap up the episode, Mark shares his wide range of interests, including 90s music, running, and how data analytics translates to sports. Enjoy my conversation with Mark Leher!Find the full show notes on cuinsight.com.Connect with Mark:Mark Leher, Director of Product Management at Segmint an Alkami Companymark.email@example.com://segmint.comMark: LinkedIn Segmint: LinkedIn | Twitter | Facebook
James White believes that the answer is in the data and he insists that credit unions already have plenty of data to fuel enormous leaps in member engagement. And the company where he now works -Total Expert where he is industry principal for banks and credit unions - has plenty of tools to help a credit union get with 21st century marketing techniques.Lots of credit unions still are skittish about newstyle marketing but face reality: competitors from Bank of America to Apple to Venmo all are winning increasing shares of member business and they are doing it by unleashing contemporary marketing tools.Case in point: do you know when a member lists his/her house for sale? You should because that is a prime moment to contact that member and explore his interest in a new mortgage. Total Expert has tools that make this easy and White tells about them.Another case: what is your institution doing to prepare for an enormous transfer of wealth in the coming years as Baby Boomers die? Will those assets remain at your credit union when it becomes the property of heirs? White explores this in the podcast.In one respect this is a show about big data but White never mentions Hadoop, Spark or any of the techie tools. What he talks about instead is how credit unions can put data to practical use. You don't need a propeller cap to get what he is talking about because this is a show filled with practical observations and tips that are meant to help credit unions compete.Did we mention that some of the nation's very biggest credit unions use these Total Expert tools? But so do institutions that are much smaller.Consider this a master class in the practical applications of big data.Listen up.Like what you are hearing? Find out how you can help sponsor this podcast here.Very affordable sponsorship packages are available. Email firstname.lastname@example.orgAnd like this podcast on whatever service you use to stream it. That matters.Find out more about CU2.0 and the digital transformation of credit unions here. It's a journey every credit union needs to take. Pronto
Credit unions can't be everything to their members, so honing in on the products you can specialize in and working with partners to do the rest makes sense. That is exactly what our guest today, Kayla Selhorst SVP Chief Operating Officer at CME Federal Credit Union, has accomplished. Making the lending operations at CME more streamlined allowed the team to make more loans, with less staff. They did this by not only making their operation more efficient, but by putting the members' needs first. Join us as Jeff and Kayla discuss: Branches taking on more of a consultative role and what the new physical layout might look like (you will be able to get your coffee there too) The real value of predictive lending when using transaction data history Balancing AI and new technologies with a human touch to remain competitive and deliver customization to members Want to learn more about how Upstart partners with credit unions? Check out this case study, mentioned in the episode.
There is good reason to believe that we will see a major auto-loan default crisis coming very soon. What will happen to vehicle values and the loans attached to them? And how will this affect your Credit Union and its members? If only there was a “crystal ball”... Enter Jim Tenhudfeld, President of Frost Financial Services. Jim has over 25 years in the world of Protection Products for Credit Unions, first as an AVP at Great American and then as President of Frost Financial Services. As a premier provider of collateral products like GAP Protection, Jim has seen the ups and downs of several market cycles, especially in the world of vehicle depreciation. Jim is here to share a glimpse into his vehicle valuation “crystal ball," and the clouds are definitely getting stormy. Is there going to be an auto-loan default crisis in the next 3-6 months? Tune in and find out.
Welcome to Bond Investment Mentor! This is a podcast dedicated to helping community financial institutions master the art of fixed-income investments.In this episode:FOMC Rate Decision (1:36)Bond Market Review (5:43)6 Tips to Managing Through Uncertainty (8:16)The Basics of Hybrid ARMs What are hybrid ARMs?How are they different from other mortgage securities?Understanding how hybrid ARMs behaveManaging hybrid ARM risksWhy invest in hybrid ARMs?Resource: Fixed-Income Pre-Purchase Checklists (24:24) (DOWNLOAD)If you have questions about anything covered in this episode, please email me at Chris @ BondInvestmentMentor.com.Do you know someone who could benefit from this information? Please share this episode and podcast with them!You will find more articles, tips, and resources about fixed-income investing and portfolio management at BondInvestmentMentor.com. Check it out!Let's Connect via Social Media!LinkedIn: Christopher Nelson, CFAFacebook: Bond Investment Mentor
Your credit union should not be an obstacle; it should open doors and provide a clear path. Can it help you create greater efficiency and security in your banking? Can it provide a reliable and predictable source of capital for your business? Does your credit union find smart ways to put cash reserves to work? In this segment of Small Biz Florida, host, Tom Kindred discusses what it is like working with PILOT a part of LMCU (Lake Michigan Credit Union) with Deb Petrel who serves as Pilot's Senior Vice President SBA Loan Administration Director. She gives an overview of the programs and services available to clients of PILOT. – Check out PILOT a part of LMCU: https://www.pilot.bank/ For more segments like these, subscribe to Small Biz Florida and Follow the official Small Biz Florida Instagram! This and the following segments were recorded at this year's annual Florida Association of Government Guaranteed Lenders Conference hosted at the JW Marriott Orlando, Grande Lakes. – To learn more about FLAGGL, visit their website here
"There is more that unites us than divides us." - Caroline WillardThank you for tuning in to episode 147 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by Elan Credit Card. Elan partners with more than 250 credit unions to provide an outsourced credit card program, and offers merchant and mortgage services for credit union members and business owners.My guest on today's show is Caroline Willard, President and CEO at the Cornerstone Credit Union League. She is also on the Executive Committee of the CUNA Board of Directors. Recently, Caroline and I, along with others, climbed Mt. Kilimanjaro for Climb Africa to benefit The ACCOSCA Academy. Caroline shares, “What started as an adventure, turned into becoming a better global citizen,” when discussing her takeaways from visiting the growing continent and supporting Savings and Credit Cooperatives (SACCOs). Caroline discusses all that went into this six day climb and surprisingly, while training for the physical aspect, she noticed it was much more of a challenge mentally. She explains how leadership lessons emerged through this adversity.During our conversation, Caroline talks about a possible merger in the future and how this will benefit the efficiency and culture of the association. She also talks about the biggest challenges that credit unions are facing and how they must continue to evolve in order to overcome these challenges. Caroline connects the work of SACCOs in Africa to credit unions in the U.S and believes they are similar in mission, purpose, and the means to provide a meaningful solution. Caroline and I chat about the greatest investment made in her career that is attributed to personal growth. We talk about the value of teams including what she looks for when adding to her team and the importance of open communication and accountability within it. As the league continues to grow, Caroline shares what has her excited and how it will benefit credit unions and their members. As we wrap up the show, Caroline talks about what amazed her recently, watching the sun come up on Mt. Kilimanjaro, work-life balance, and an insightful piece of advice from her mother. Enjoy my conversation with Caroline Willard!Find the full show notes on cuinsight.comSubscribe on: Apple Podcasts, Spotify, Stitcher Books mentioned on The CUInsight Experience podcast: Book List How to find Caroline:Caroline Willard, President and CEO at Cornerstone Credit Union Leaguecwillard@cornerstoneleague.coopwww.cornerstoneleague.coop Caroline: LinkedIn | TwitterCornerstone: Facebook |
In this episode of the CUNA News Podcast, Senior Editor Ron Jooss catches up with 2022 Credit Union Rock Star Raul Cordero, a data architect and integrations lead at $927 million asset Tropical Financial Credit Union in Miramar, Fla. In this interview, he shares his thoughts on how being a good teammate and leader is a fundamental skill for IT people because technology supports every aspect of the organization.
Today's credit union leadership - especially at the nation's best and biggest credit unions- is professional and deeply versed in financial services. But that wasn't always so in credit union land. This episode opens with Kirk Kordeleski - onetime CEO at Bethpage Federal Credit Union, one of the nation's biggest, and now an executive at OM Financial Group, which specializes in SERPs which are building block retirement plans for key credit union executives - giving us a history lesson on the five generations of credit union leadership. He starts way back when everybody was a volunteer and takes us to today where we now are moving into a sixth generation of post Baby Boomer leadership. Then we take up what has become a challenge in many credit unions' budgeting: payroll in general and executive salaries and total comp in particular. What Kordeleski says boils down to this: in most cases nowadays you get what you pay for.And today credit unions need exceptional leadership as we shift into an environment of inflation, possible recession, and where liquidity is a key but liquidity also often is hard to come by.Remember, this is the onetime CEO of one of the nation's biggest - and most aggressive - credit unions and he is offering what amounts to free consulting insights.Take notes, it's all good stuff.You may not always agree with Kordeleski but you will learn from him.Listen up.Want to know more about SERPs - or other matters raised in this podcast? Email Kordeleski Kkordeleski@om-financial.comThis show is in a Money Talks series where credit union compensation is untangled. This show will help some executives negotiate better pay packages and will also help some board members understand the ways in which 2022 credit union compensation is utterly different from 1992 comp plans, even 2012 plans because now competition for talent is so much fiercer.Hear episode one in Money Talks here. Episode 2 is here. Episode 3 is here. Episode 4 is here.Have suggestions for topics to explore in this show? Email me, Robert McGarvey - email@example.com
Today's guest is Dawn Gonzales, vice president community relations at Centris Federal Credit Union, which has served the Omaha community since 1934 and aims to be a trusted, lifelong financial partner for its members. Welcome to Agency for Change Podcast!