Podcasts about uipath

#updateai #customersuccess #saas #businessSarah Parker, SVP, Global Customer Success at BetterUp joins the hosts ⁠⁠Kristi Faltorusso⁠⁠, ⁠⁠Jon Johnson⁠⁠ & ⁠⁠Josh Schachter⁠⁠. They discuss the need for a transition from high-touch to low-touch customer interactions and the mindset shift required for CSMs for a self-service approach.Topics Discussed Meet Sarah Parker & Learn about BetterUpHow coaching equips leaders to navigate challengesChallenges at BetterUpHigh-touch approach for customer success Challenges despite a high NPSServices offered by BetterUpMindset transition from a service provider to a partnerAugmenting CSMs & enabling customers as platform ownersHigh demand for low-touch models faces resistanceArticulating worth for maximizing impactCSMs are trained to be a superheroTransitioning from UiPath to BetterUp was personal___________________________

Ty Magnin, former marketing leader at Appcues and UiPath, now CEO at Animalz, made a mistake that could've ended his career.While leading a team at UiPath, he accidentally uploaded a private doc that outlined a power shift — and the wrong person saw it. What followed was a firestorm of Slack messages, a panic spiral, and a career-defining moment of humility and growth.In this conversation, Ty shares the leadership mistakes that almost got him fired, the ambition that fueled (and nearly derailed) his rise, and the inner work that helped him become a more people-first CEO.Whether you're a VP, Head of Marketing, or startup operator navigating corporate politics, you'll see yourself in this one.Ty opens up about:How to recover from a mistake at workWhat not to do when ambition clouds your judgmentThe political landmine Ty triggered with one doc uploadWhy money didn't bring fulfillment after a $50B IPOHow to define success on your own termsThings to listen for:(00:00) Intro(02:44) Growing up fast: raising a kid while studying poetry and film(08:14) Early confidence, creative roots, and startup appeal(08:54) Thank you to our sponsor, Fullstory (14:30) Leaving Appcues for a leap in comp, lifestyle, and pressure(21:00) Learning the hard way who your stakeholders really are(32:00) Uploading a private doc… and the aftermath(40:22) The IPO money moment that changed his definition of success(47:35) The surf van, parenting balance, and CEO tension(53:01) Coaching others, defining legacy, and measuring impactA huge thanks to this episode's sponsor:Fullstory: Behavioral data that empowers - https://fullstory.com/valueResources:Connect with Ty:LinkedIn: https://www.linkedin.com/in/tylermagnin/Animalz official website: https://www.animalz.co/Connect with Andrew:LinkedIn: https://www.linkedin.com/in/andrewcapland/ Substack: https://media.deliveringvalue.coHire Andrew as your coach: https://deliveringvalue.co/coaching

This week on the GovNavigators Show, Norm Dong, Partner at FD Stonewater, joins to share insights from his distinguished career managing the federal government's vast real estate portfolio. Reflecting on his tenure in public service, he discusses the complexities of property disposal, the impact of return-to-office policies on government facilities, and how agencies are adapting their real estate strategies for the future.Show NotesGSA: Top Ten Contractor Update Executive Order: Strengthening Probationary Periods in the Federal ServiceEvents on the GovNavigators' RadarApril 29: UiPath's Ushering in the Era of Efficiency May 4-6: ACT-IAC's Emerging Technology and Innovation Conference May 13: AGA's Performance Counts Summit

In this episode, Dan Sixsmith interviews Evanna Kearins, CMO for Europe at UiPath, discussing the evolving landscape of marketing, the integration of AI, and the importance of brand identity. Ivana shares insights on the dual nature of marketing as both an art and a science, the necessity of aligning marketing with sales, and her personal journey into the marketing field. The conversation also touches on leadership styles, team engagement, and defining success in a marketing role.TakeawaysAI is essential for modern marketing efficiency.Marketing now requires a balance of creativity and data-driven strategies.Dynamic and engaging content is crucial for audience engagement.Brand identity must evolve with market changes.Marketing should be integrated into overall business strategy.Sales and marketing alignment is key to generating pipeline.Sales teams often struggle to leverage marketing effectively.Understanding customer needs is vital for successful marketing.Leadership involves investing in team development and engagement.Success is defined by fulfillment and team collaboration.Chapters00:00 Introduction to Ivana Karens and UiPath01:19 The Future of Marketing: Embracing AI04:24 The Evolving Role of Marketing: Art and Science08:23 Content Strategies for Engagement11:30 Brand Evolution in B2B Marketing15:19 The Importance of Marketing in Strategy18:26 Hiring Trends in Modern Marketing20:19 Collaboration Between Marketing and Sales20:34 Aligning Sales and Marketing for Success26:00 Understanding Sales Challenges and Marketing's Role26:22 Evanna's Journey to Marketing Leadership31:40 Leadership Style and Team Engagement37:01 Defining Success and Fulfillment

This week on the GovNavigators Show, Andrew Pavord joins to reflect on a career that spans academia, local and federal government, and the private sector. As President of the American Association for Budget and Program Analysis and CEO of the Federal Consulting Alliance, he unpacks the budget reconciliation process and its impact on fiscal policy. Recorded just before the latest bill's passage, the conversation explores congressional procedures, spending limits, and what it will take to confront the growing deficit.Show NotesExecutive Orders: Restoring Common Sense to Federal ProcurementRestoring Common Sense to Federal Office Space ManagementPermitting Technology ModernizationEnsuring Commercial Cost-effective Solutions in Federal ContractsEliminating Information SilosCongress: House Unlocks Reconciliation Events on the GovNavigators' RadarApril 22: ACT-IAC's Federal Tech Market Update IIApril 27-29: PSC Annual ConferenceApril 29: UiPath's Ushering in the Era of Efficiency  May 13: AGA's Performance Counts Summit 

Today, I'm talking with Daniel Dines, the co-founder and once again the CEO of UiPath, a software company that specializes in something called robotic process automation. We've been featuring a lot of what I like to call full-circle Decoder guests on the show lately, and Daniel is a perfect example. He was first on the show in 2022, and UiPath has had a lot of changes since then, including a short stint with a different CEO. Daniel is now back at the helm, and the timing is important: the company needs to shift, fast, to a world of agentic AI, which is radically changing the RPA business. We got into all that and more in this episode. It's a fun one.  Links:  UiPath's Daniel Dines thinks automation can fight the great resignation | Decoder Daniel Dines: Why Agents Do Not Mean RPA is Fucked | Harry Stebbings UiPath to re-appoint Daniel Dines as CEO | UiPath UiPath shares tank 30% after company announces CEO shakeup | CNBC UiPath to lay off 10% of workforce in companywide restructuring | CNBC UiPath looks for a path to growth with Peak agentic AI acquisition | TechCrunch How RPA vendors aim to remain relevant in a world of AI agents | TechCrunch  UiPath finds firmer footing with pivot to general automation, AI | TechCrunch Transcript: https://www.theverge.com/e/643562 Credits: Decoder is a production of The Verge and part of the Vox Media Podcast Network. Our producers are Kate Cox and Nick Statt. Our editor is Ursa Wright.  The Decoder music is by Breakmaster Cylinder. Learn more about your ad choices. Visit podcastchoices.com/adchoices

On this episode Pat sits down with Mihai Faur, CIO of UiPath to discuss his 10 year journey with the company from a small startup in Romania to the global automations company it is today. We dive into the IPO readiness piece, how as a Chief Accounting Officer he set the company on the path for IPO following Daniel Dines' vision in 2019 to bring the company public in 2 years. You will learn aboutWhat does it take to get a company from startup mode to IPO ready How to get to operational predictability The role AI will play in UiPath's 2nd act merging AI and Automations You can find Mihai on LinkedIn here. Want to stay up-to-date on latest episodes?Follow The Enthusiast wherever you are getting your podcasts and make sure to check out our newsletter on LinkedIn⁠here⁠ to stay up to date on our latest episodes with founders and investors beyond the Valley.Follow Pat on LinkedIn ⁠here⁠.

Boost Productivity with Microsoft Process Mining & AI Tools

Michael Hüsgen im Gespräch mit Oliver Kantimm ("Der Aktionärsbrief"). Hier im Beitrag gibt es die Podcast-Variante zur eigentlichen Hauptsendung im Rahmen von BerneckerTV (Aufzeichnung am 20.03.2025). Schlaglichter:Datadog - Was tun nach dem 40 % Kursrutsch?UIPath - Schwarze Zahlen weit entfernt?Energiekontor - Profiteur des Infrastrukturpakets?Werblicher Hinweis auf den AktionärsbriefPVA TePlA - Ausblick als Haar in der SuppeWir wünschen gewinnbringende Impulse mit diesem Beitrag.=======Hier gibt es weitere Infos zu "Der Aktionärsbrief":https://www.bernecker.info/aktionaersbrief=======Lust auf noch mehr Sendungen im Bernecker.TV? Noch mehr unterschiedliche Experten? Infos zu Bernecker.TV:https://www.bernecker.info/bernecker-tv=======Anmeldung zum kostenlosen Experten-Newsletter der Bernecker-Redaktion über unsere Website:https://www.bernecker.info/newsletter

This week, Sebastian Schroetel, Senior VP of Product Management at UiPath, joins OPTO Sessions to explore the future of AI-driven automation. He shares how UiPath has evolved from robotic process automation (RPA) to end-to-end automation, integrating AI agents to enhance efficiency. If you enjoyed this interview, consider subscribing to our Substack channel for more in-depth insights designed to help you invest smarter: https://optoforesight.substack.com/Create your Own Stock Index & Invest Smarter with OPTO Folios: https://optothemes.onelink.me/BZDG/ti2lb2fdX: https://twitter.com/OptoThemesInstagram: https://www.instagram.com/opto.themes?igsh=MXhwenU4dTk4aDBqMw%3D%3D&utm_source=qrLinkedIn: https://www.linkedin.com/in/opto-invest-in-innovation-308416193/Facebook: https://www.facebook.com/OptoThemes-----The content in this podcast is for informational purposes only. Opto Markets LLC does not recommend any specific securities or investment strategies. Investing involves risk & investments may lose value, including the loss of principal. Past performance does not guarantee future results. Investors should consider their investment objectives and risks carefully before investing. The information provided is not an endorsement of this product and is for information and/or educational purposes only.

Aktien hören ist gut. Aktien kaufen ist besser. Bei unserem Partner Scalable Capital geht's unbegrenzt per Trading-Flatrate oder regelmäßig per Sparplan. Alle weiteren Infos gibt's hier: scalable.capital/oaws. Aktien + Whatsapp = Hier anmelden. Lieber als Newsletter? Geht auch. Das Buch zum Podcast? Jetzt lesen. Gold knackt 3.000 $. Steyr Motors knackt Hype-Level. Finanzpaket von Merz knackt die Grünen. Ansonsten sorgen ServiceTitan, DocuSign & Foxconn für gute KI-Stimmung. Und viele Dinge werden heiß erwartet: Die GTC-Konferenz von NVIDIA & der IPO von Klarna. Das denkt Buffett zu Gold: https://www.berkshirehathaway.com/letters/2011ltr.pdf Ist Coca-Cola Europacific Partners (WKN: A2AJ8Q) das bessere Coca-Cola? Börse sagt: Ja. Viermal besser sogar. Musk spart. Wer leidet? Lockheed Martin, Raytheon, Northrop Grumman, General Dynamics, Palantir, UiPath, Booz Allen Hamilton, CACI, SAIC, Parsons, Maximus, Equifax, Thomson Reuters. Wer spielt sonst noch mit? Aramark, DocuSign & Cloudflare. Diesen Podcast vom 17.03.2025, 3:00 Uhr stellt dir die Podstars GmbH (Noah Leidinger) zur Verfügung.

A rush of agentic AI solutions is hitting the enterprise market, and now one of the bigger players in automation has scooped up a startup in the space in hopes of taking a bigger piece of that business Learn more about your ad choices. Visit podcastchoices.com/adchoices

Aktien hören ist gut. Aktien kaufen ist besser. Bei unserem Partner Scalable Capital geht's unbegrenzt per Trading-Flatrate oder regelmäßig per Sparplan. Alle weiteren Infos gibt's hier: scalable.capital/oaws. Aktien + Whatsapp = Hier anmelden. Lieber als Newsletter? Geht auch. Das Buch zum Podcast? Jetzt lesen. NVIDIA mietet sich selbst. Deutsche-Bank-CEO zahlt andere besser als sich selbst. Daimler Truck, UiPath und Alkohol-Aktien haben Trump-Problem. Hugo Boss & Grenke leiden unter Zahlen. Hannover Rück performt. Alphamin schließt Zinnmine. Gucci macht auf Balenciaga. Die Deutsche Bank und Commerzbank gehören dieses Jahr zu den High-Performern an der Börse. Eine andere Bank aus Deutschland gehört auch dazu, schwimmt eher unterm Radar und könnte aktuell sogar noch mehr profitieren. ProCredit (WKN: 622340). VW (WKN: 766400) hat viele Probleme. Auch in Indien. Das Management ist dort trotzdem bullisch. Falls sie recht haben, gibt's viel Potenzial. Denn: Willst du ein Milliardär werden? Komm nach Indien! Diesen Podcast vom 14.03.2025, 3:00 Uhr stellt dir die Podstars GmbH (Noah Leidinger) zur Verfügung.

In this episode of The Eric Ries Show, I sit down with Daniel Dines, the Founder and CEO of UiPath, a company that started in robotic process automation (RPA) and is now making a bold shift into agentic AI. Dubbed “the boss of bots” by Forbes, Daniel has led UiPath from its humble beginnings to a $6.65 billion company that's reshaping the future of automation.Daniel's journey is anything but conventional. After working as an engineer on SQL at Microsoft, he felt a pull toward something more creative—building his own product. That decision led him back to Romania, where he founded the company that would eventually become UiPath.In our conversation today, we talk about the following topics: • Why stepping out of your comfort zone is key to growth• The Jack London book that changed Daniel's life • The benefits of bootstrapping vs. raising big VC money• Why letting go is the hard part of a pivot• How failure can unlock unexpected opportunities• A case for mixing work and life to build a strong company culture • Why empowering employees is good for business • What Daniel learned from UiPath's journey to IPO • Daniel's plans for his second stint as CEO• Why Daniel is optimistic about the impact AI will have on the future of work• And more!—Brought to you by:• Wilson Sonsini – Wilson Sonsini is the innovation economy's law firm. ⁠Learn more⁠.• Explo – Explo helps teams deploy customer dashboard portals. Get Started.• Gusto – Gusto is an easy payroll and benefits software built for small businesses. ⁠⁠⁠Get 3 months free⁠⁠⁠.—Where to find Daniel Dines:• LinkedIn: https://x.com/danieldines• X: https://www.linkedin.com/in/danieldines/—Where to find Eric:• Newsletter:⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://ericries.carrd.co/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ • Podcast:⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://ericriesshow.com/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ • YouTube:⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.youtube.com/@theericriesshow⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ —In This Episode We Cover:(00:00) Intro(03:11) Growing up in communist Romania(10:00) The importance of breaking out of your comfort zone(13:41) Joy as a sign you're on the right path (15:27) The Jack London book that made Daniel an entrepreneur (16:40) The beginnings of UiPath(18:50) Why writing code wasn't enough for Daniel and why coding is creative (22:22) UiPath's values (24:50) Why Daniel returned to Romania(28:00) Advantages of bootstrapping (30:50) Pivoting to become a product company from outsourcing(33:27) An early password management product that didn't work out(34:55) The difficult pivot that led to the product that is UiPath now(39:10) How the early failures led to the big opportunity (41:37) Hitting product market fit (43:50) Why Daniel hired misfits, and the characteristics he looked for in hires(48:32) How Daniel protected UiPath's values and why he plans to renew the commitment(54:00) The importance of empowering employees at all levels to provide feedback(57:47) UiPath's journey to IPO(1:01:30) Why Eric thinks he didn't prepare Daniel psychologically for the difficulty of IPO(1:03:46) Synthetic volatility's human cost (1:07:01) Why Daniel stepped down as CEO and why he's resuming CEO duties(1:11:55) Daniel's second stint as CEO: hiring people he likes and going all in on agentic AI(1:18:20) The promise of open source(1:19:24) Daniel's thoughts on the future of work (1:24:36) Lightning round —You can find the transcript and references at⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.ericriesshow.com/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠—Production and marketing by⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://penname.co/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.Eric may be an investor in the companies discussed.

The security industry has a math problem: 12 million job postings, only 7 million qualified professionals. The solution? AI. Edward Wu spent nearly a decade at ExtraHop, pioneering AI-driven security detection. But instead of just alerting security teams about potential threats, he saw a bigger opportunity — what if AI could act as an actual security analyst? That question led to Dropzone, a company that's not just throwing AI at security but strategically using it to solve one of the most overwhelming problems in the industry — alert fatigue. In this episode of Founded & Funded, Edward and Partner Vivek Ramaswami dive into: The "aha moment" that led Edward to leave a successful career to start Dropzone  Why most AI security startups will fail, and what it takes to stand out How Dropzone landed UiPath as a customer—without a single cold email  The future of security in an AI-first world Watch/Listen to the full conversation for insights from Edward on what it takes to build in one of the most competitive categories in security today. Transcript: https://www.madrona.com/dropzones-edward-wu-security/   Chapters:  (00:00) Introduction (01:40) Edward Wu's Journey into Security (02:48) The ExtraHop Experience (05:10) The Leap to Entrepreneurship (07:59) The Aha Moment: Founding Dropzone (10:28) AI's Role in Security (16:30) Navigating the Competitive Landscape (19:15) Marketing and Customer Acquisition Strategies (21:30) Landing a big-name customer without cold outreach (25:40) Push v. pull when selling into security (28:25) ChatGPT was startups' greatest marketing gift (30:18) Lessons Learned as a Solo Founder  

Sandy Vance and Jason Warrelmann, the VP of Healthcare & Life Sciences at UiPath, discuss how AI and agentic automation are transforming the healthcare space. Jason also offers customer use cases to expand on real-life digital transformations. UiPath and Jason were at the ViVe event in February; check out the recordings on the ViVE website.In this episode, they talk about:The role that automation plays in the healthcare space: Humans don't like being interoperability engines. Automation is a good universal API and it doesn't hallucinate. Studies show a high failure rate for AI projects across industries, including healthcare. A small pilot turns into a big expensive project involving different vendorsTechnology changes so quicklyWhat kind of ROI will CFOs see?Examples of how UiPath is helping healthcare organizations achieve their goals with AI and automation.A Little About Jason:Jason Warrelmann leads the Healthcare and Life Sciences Practice at UiPath, which focuses on transforming the healthcare landscape and developing capabilities, integrations, and reusable components that make UiPath a healthcare automation platform, not just a tool that works in healthcare.

Today's episode is with Paul Klein, founder of Browserbase. We talked about building browser infrastructure for AI agents, the future of agent authentication, and their open source framework Stagehand.* [00:00:00] Introductions* [00:04:46] AI-specific challenges in browser infrastructure* [00:07:05] Multimodality in AI-Powered Browsing* [00:12:26] Running headless browsers at scale* [00:18:46] Geolocation when proxying* [00:21:25] CAPTCHAs and Agent Auth* [00:28:21] Building “User take over” functionality* [00:33:43] Stagehand: AI web browsing framework* [00:38:58] OpenAI's Operator and computer use agents* [00:44:44] Surprising use cases of Browserbase* [00:47:18] Future of browser automation and market competition* [00:53:11] Being a solo founderTranscriptAlessio [00:00:04]: Hey everyone, welcome to the Latent Space podcast. This is Alessio, partner and CTO at Decibel Partners, and I'm joined by my co-host Swyx, founder of Smol.ai.swyx [00:00:12]: Hey, and today we are very blessed to have our friends, Paul Klein, for the fourth, the fourth, CEO of Browserbase. Welcome.Paul [00:00:21]: Thanks guys. Yeah, I'm happy to be here. I've been lucky to know both of you for like a couple of years now, I think. So it's just like we're hanging out, you know, with three ginormous microphones in front of our face. It's totally normal hangout.swyx [00:00:34]: Yeah. We've actually mentioned you on the podcast, I think, more often than any other Solaris tenant. Just because like you're one of the, you know, best performing, I think, LLM tool companies that have started up in the last couple of years.Paul [00:00:50]: Yeah, I mean, it's been a whirlwind of a year, like Browserbase is actually pretty close to our first birthday. So we are one years old. And going from, you know, starting a company as a solo founder to... To, you know, having a team of 20 people, you know, a series A, but also being able to support hundreds of AI companies that are building AI applications that go out and automate the web. It's just been like, really cool. It's been happening a little too fast. I think like collectively as an AI industry, let's just take a week off together. I took my first vacation actually two weeks ago, and Operator came out on the first day, and then a week later, DeepSeat came out. And I'm like on vacation trying to chill. I'm like, we got to build with this stuff, right? So it's been a breakneck year. But I'm super happy to be here and like talk more about all the stuff we're seeing. And I'd love to hear kind of what you guys are excited about too, and share with it, you know?swyx [00:01:39]: Where to start? So people, you've done a bunch of podcasts. I think I strongly recommend Jack Bridger's Scaling DevTools, as well as Turner Novak's The Peel. And, you know, I'm sure there's others. So you covered your Twilio story in the past, talked about StreamClub, you got acquired to Mux, and then you left to start Browserbase. So maybe we just start with what is Browserbase? Yeah.Paul [00:02:02]: Browserbase is the web browser for your AI. We're building headless browser infrastructure, which are browsers that run in a server environment that's accessible to developers via APIs and SDKs. It's really hard to run a web browser in the cloud. You guys are probably running Chrome on your computers, and that's using a lot of resources, right? So if you want to run a web browser or thousands of web browsers, you can't just spin up a bunch of lambdas. You actually need to use a secure containerized environment. You have to scale it up and down. It's a stateful system. And that infrastructure is, like, super painful. And I know that firsthand, because at my last company, StreamClub, I was CTO, and I was building our own internal headless browser infrastructure. That's actually why we sold the company, is because Mux really wanted to buy our headless browser infrastructure that we'd built. And it's just a super hard problem. And I actually told my co-founders, I would never start another company unless it was a browser infrastructure company. And it turns out that's really necessary in the age of AI, when AI can actually go out and interact with websites, click on buttons, fill in forms. You need AI to do all of that work in an actual browser running somewhere on a server. And BrowserBase powers that.swyx [00:03:08]: While you're talking about it, it occurred to me, not that you're going to be acquired or anything, but it occurred to me that it would be really funny if you became the Nikita Beer of headless browser companies. You just have one trick, and you make browser companies that get acquired.Paul [00:03:23]: I truly do only have one trick. I'm screwed if it's not for headless browsers. I'm not a Go programmer. You know, I'm in AI grant. You know, browsers is an AI grant. But we were the only company in that AI grant batch that used zero dollars on AI spend. You know, we're purely an infrastructure company. So as much as people want to ask me about reinforcement learning, I might not be the best guy to talk about that. But if you want to ask about headless browser infrastructure at scale, I can talk your ear off. So that's really my area of expertise. And it's a pretty niche thing. Like, nobody has done what we're doing at scale before. So we're happy to be the experts.swyx [00:03:59]: You do have an AI thing, stagehand. We can talk about the sort of core of browser-based first, and then maybe stagehand. Yeah, stagehand is kind of the web browsing framework. Yeah.What is Browserbase? Headless Browser Infrastructure ExplainedAlessio [00:04:10]: Yeah. Yeah. And maybe how you got to browser-based and what problems you saw. So one of the first things I worked on as a software engineer was integration testing. Sauce Labs was kind of like the main thing at the time. And then we had Selenium, we had Playbrite, we had all these different browser things. But it's always been super hard to do. So obviously you've worked on this before. When you started browser-based, what were the challenges? What were the AI-specific challenges that you saw versus, there's kind of like all the usual running browser at scale in the cloud, which has been a problem for years. What are like the AI unique things that you saw that like traditional purchase just didn't cover? Yeah.AI-specific challenges in browser infrastructurePaul [00:04:46]: First and foremost, I think back to like the first thing I did as a developer, like as a kid when I was writing code, I wanted to write code that did stuff for me. You know, I wanted to write code to automate my life. And I do that probably by using curl or beautiful soup to fetch data from a web browser. And I think I still do that now that I'm in the cloud. And the other thing that I think is a huge challenge for me is that you can't just create a web site and parse that data. And we all know that now like, you know, taking HTML and plugging that into an LLM, you can extract insights, you can summarize. So it was very clear that now like dynamic web scraping became very possible with the rise of large language models or a lot easier. And that was like a clear reason why there's been more usage of headless browsers, which are necessary because a lot of modern websites don't expose all of their page content via a simple HTTP request. You know, they actually do require you to run this type of code for a specific time. JavaScript on the page to hydrate this. Airbnb is a great example. You go to airbnb.com. A lot of that content on the page isn't there until after they run the initial hydration. So you can't just scrape it with a curl. You need to have some JavaScript run. And a browser is that JavaScript engine that's going to actually run all those requests on the page. So web data retrieval was definitely one driver of starting BrowserBase and the rise of being able to summarize that within LLM. Also, I was familiar with if I wanted to automate a website, I could write one script and that would work for one website. It was very static and deterministic. But the web is non-deterministic. The web is always changing. And until we had LLMs, there was no way to write scripts that you could write once that would run on any website. That would change with the structure of the website. Click the login button. It could mean something different on many different websites. And LLMs allow us to generate code on the fly to actually control that. So I think that rise of writing the generic automation scripts that can work on many different websites, to me, made it clear that browsers are going to be a lot more useful because now you can automate a lot more things without writing. If you wanted to write a script to book a demo call on 100 websites, previously, you had to write 100 scripts. Now you write one script that uses LLMs to generate that script. That's why we built our web browsing framework, StageHand, which does a lot of that work for you. But those two things, web data collection and then enhanced automation of many different websites, it just felt like big drivers for more browser infrastructure that would be required to power these kinds of features.Alessio [00:07:05]: And was multimodality also a big thing?Paul [00:07:08]: Now you can use the LLMs to look, even though the text in the dome might not be as friendly. Maybe my hot take is I was always kind of like, I didn't think vision would be as big of a driver. For UI automation, I felt like, you know, HTML is structured text and large language models are good with structured text. But it's clear that these computer use models are often vision driven, and they've been really pushing things forward. So definitely being multimodal, like rendering the page is required to take a screenshot to give that to a computer use model to take actions on a website. And it's just another win for browser. But I'll be honest, that wasn't what I was thinking early on. I didn't even think that we'd get here so fast with multimodality. I think we're going to have to get back to multimodal and vision models.swyx [00:07:50]: This is one of those things where I forgot to mention in my intro that I'm an investor in Browserbase. And I remember that when you pitched to me, like a lot of the stuff that we have today, we like wasn't on the original conversation. But I did have my original thesis was something that we've talked about on the podcast before, which is take the GPT store, the custom GPT store, all the every single checkbox and plugin is effectively a startup. And this was the browser one. I think the main hesitation, I think I actually took a while to get back to you. The main hesitation was that there were others. Like you're not the first hit list browser startup. It's not even your first hit list browser startup. There's always a question of like, will you be the category winner in a place where there's a bunch of incumbents, to be honest, that are bigger than you? They're just not targeted at the AI space. They don't have the backing of Nat Friedman. And there's a bunch of like, you're here in Silicon Valley. They're not. I don't know.Paul [00:08:47]: I don't know if that's, that was it, but like, there was a, yeah, I mean, like, I think I tried all the other ones and I was like, really disappointed. Like my background is from working at great developer tools, companies, and nothing had like the Vercel like experience. Um, like our biggest competitor actually is partly owned by private equity and they just jacked up their prices quite a bit. And the dashboard hasn't changed in five years. And I actually used them at my last company and tried them and I was like, oh man, like there really just needs to be something that's like the experience of these great infrastructure companies, like Stripe, like clerk, like Vercel that I use in love, but oriented towards this kind of like more specific category, which is browser infrastructure, which is really technically complex. Like a lot of stuff can go wrong on the internet when you're running a browser. The internet is very vast. There's a lot of different configurations. Like there's still websites that only work with internet explorer out there. How do you handle that when you're running your own browser infrastructure? These are the problems that we have to think about and solve at BrowserBase. And it's, it's certainly a labor of love, but I built this for me, first and foremost, I know it's super cheesy and everyone says that for like their startups, but it really, truly was for me. If you look at like the talks I've done even before BrowserBase, and I'm just like really excited to try and build a category defining infrastructure company. And it's, it's rare to have a new category of infrastructure exists. We're here in the Chroma offices and like, you know, vector databases is a new category of infrastructure. Is it, is it, I mean, we can, we're in their office, so, you know, we can, we can debate that one later. That is one.Multimodality in AI-Powered Browsingswyx [00:10:16]: That's one of the industry debates.Paul [00:10:17]: I guess we go back to the LLMOS talk that Karpathy gave way long ago. And like the browser box was very clearly there and it seemed like the people who were building in this space also agreed that browsers are a core primitive of infrastructure for the LLMOS that's going to exist in the future. And nobody was building something there that I wanted to use. So I had to go build it myself.swyx [00:10:38]: Yeah. I mean, exactly that talk that, that honestly, that diagram, every box is a startup and there's the code box and then there's the. The browser box. I think at some point they will start clashing there. There's always the question of the, are you a point solution or are you the sort of all in one? And I think the point solutions tend to win quickly, but then the only ones have a very tight cohesive experience. Yeah. Let's talk about just the hard problems of browser base you have on your website, which is beautiful. Thank you. Was there an agency that you used for that? Yeah. Herb.paris.Paul [00:11:11]: They're amazing. Herb.paris. Yeah. It's H-E-R-V-E. I highly recommend for developers. Developer tools, founders to work with consumer agencies because they end up building beautiful things and the Parisians know how to build beautiful interfaces. So I got to give prep.swyx [00:11:24]: And chat apps, apparently are, they are very fast. Oh yeah. The Mistral chat. Yeah. Mistral. Yeah.Paul [00:11:31]: Late chat.swyx [00:11:31]: Late chat. And then your videos as well, it was professionally shot, right? The series A video. Yeah.Alessio [00:11:36]: Nico did the videos. He's amazing. Not the initial video that you shot at the new one. First one was Austin.Paul [00:11:41]: Another, another video pretty surprised. But yeah, I mean, like, I think when you think about how you talk about your company. You have to think about the way you present yourself. It's, you know, as a developer, you think you evaluate a company based on like the API reliability and the P 95, but a lot of developers say, is the website good? Is the message clear? Do I like trust this founder? I'm building my whole feature on. So I've tried to nail that as well as like the reliability of the infrastructure. You're right. It's very hard. And there's a lot of kind of foot guns that you run into when running headless browsers at scale. Right.Competing with Existing Headless Browser Solutionsswyx [00:12:10]: So let's pick one. You have eight features here. Seamless integration. Scalability. Fast or speed. Secure. Observable. Stealth. That's interesting. Extensible and developer first. What comes to your mind as like the top two, three hardest ones? Yeah.Running headless browsers at scalePaul [00:12:26]: I think just running headless browsers at scale is like the hardest one. And maybe can I nerd out for a second? Is that okay? I heard this is a technical audience, so I'll talk to the other nerds. Whoa. They were listening. Yeah. They're upset. They're ready. The AGI is angry. Okay. So. So how do you run a browser in the cloud? Let's start with that, right? So let's say you're using a popular browser automation framework like Puppeteer, Playwright, and Selenium. Maybe you've written a code, some code locally on your computer that opens up Google. It finds the search bar and then types in, you know, search for Latent Space and hits the search button. That script works great locally. You can see the little browser open up. You want to take that to production. You want to run the script in a cloud environment. So when your laptop is closed, your browser is doing something. The browser is doing something. Well, I, we use Amazon. You can see the little browser open up. You know, the first thing I'd reach for is probably like some sort of serverless infrastructure. I would probably try and deploy on a Lambda. But Chrome itself is too big to run on a Lambda. It's over 250 megabytes. So you can't easily start it on a Lambda. So you maybe have to use something like Lambda layers to squeeze it in there. Maybe use a different Chromium build that's lighter. And you get it on the Lambda. Great. It works. But it runs super slowly. It's because Lambdas are very like resource limited. They only run like with one vCPU. You can run one process at a time. Remember, Chromium is super beefy. It's barely running on my MacBook Air. I'm still downloading it from a pre-run. Yeah, from the test earlier, right? I'm joking. But it's big, you know? So like Lambda, it just won't work really well. Maybe it'll work, but you need something faster. Your users want something faster. Okay. Well, let's put it on a beefier instance. Let's get an EC2 server running. Let's throw Chromium on there. Great. Okay. I can, that works well with one user. But what if I want to run like 10 Chromium instances, one for each of my users? Okay. Well, I might need two EC2 instances. Maybe 10. All of a sudden, you have multiple EC2 instances. This sounds like a problem for Kubernetes and Docker, right? Now, all of a sudden, you're using ECS or EKS, the Kubernetes or container solutions by Amazon. You're spending up and down containers, and you're spending a whole engineer's time on kind of maintaining this stateful distributed system. Those are some of the worst systems to run because when it's a stateful distributed system, it means that you are bound by the connections to that thing. You have to keep the browser open while someone is working with it, right? That's just a painful architecture to run. And there's all this other little gotchas with Chromium, like Chromium, which is the open source version of Chrome, by the way. You have to install all these fonts. You want emojis working in your browsers because your vision model is looking for the emoji. You need to make sure you have the emoji fonts. You need to make sure you have all the right extensions configured, like, oh, do you want ad blocking? How do you configure that? How do you actually record all these browser sessions? Like it's a headless browser. You can't look at it. So you need to have some sort of observability. Maybe you're recording videos and storing those somewhere. It all kind of adds up to be this just giant monster piece of your project when all you wanted to do was run a lot of browsers in production for this little script to go to google.com and search. And when I see a complex distributed system, I see an opportunity to build a great infrastructure company. And we really abstract that away with Browserbase where our customers can use these existing frameworks, Playwright, Publisher, Selenium, or our own stagehand and connect to our browsers in a serverless-like way. And control them, and then just disconnect when they're done. And they don't have to think about the complex distributed system behind all of that. They just get a browser running anywhere, anytime. Really easy to connect to.swyx [00:15:55]: I'm sure you have questions. My standard question with anything, so essentially you're a serverless browser company, and there's been other serverless things that I'm familiar with in the past, serverless GPUs, serverless website hosting. That's where I come from with Netlify. One question is just like, you promised to spin up thousands of servers. You promised to spin up thousands of browsers in milliseconds. I feel like there's no real solution that does that yet. And I'm just kind of curious how. The only solution I know, which is to kind of keep a kind of warm pool of servers around, which is expensive, but maybe not so expensive because it's just CPUs. So I'm just like, you know. Yeah.Browsers as a Core Primitive in AI InfrastructurePaul [00:16:36]: You nailed it, right? I mean, how do you offer a serverless-like experience with something that is clearly not serverless, right? And the answer is, you need to be able to run... We run many browsers on single nodes. We use Kubernetes at browser base. So we have many pods that are being scheduled. We have to predictably schedule them up or down. Yes, thousands of browsers in milliseconds is the best case scenario. If you hit us with 10,000 requests, you may hit a slower cold start, right? So we've done a lot of work on predictive scaling and being able to kind of route stuff to different regions where we have multiple regions of browser base where we have different pools available. You can also pick the region you want to go to based on like lower latency, round trip, time latency. It's very important with these types of things. There's a lot of requests going over the wire. So for us, like having a VM like Firecracker powering everything under the hood allows us to be super nimble and spin things up or down really quickly with strong multi-tenancy. But in the end, this is like the complex infrastructural challenges that we have to kind of deal with at browser base. And we have a lot more stuff on our roadmap to allow customers to have more levers to pull to exchange, do you want really fast browser startup times or do you want really low costs? And if you're willing to be more flexible on that, we may be able to kind of like work better for your use cases.swyx [00:17:44]: Since you used Firecracker, shouldn't Fargate do that for you or did you have to go lower level than that? We had to go lower level than that.Paul [00:17:51]: I find this a lot with Fargate customers, which is alarming for Fargate. We used to be a giant Fargate customer. Actually, the first version of browser base was ECS and Fargate. And unfortunately, it's a great product. I think we were actually the largest Fargate customer in our region for a little while. No, what? Yeah, seriously. And unfortunately, it's a great product, but I think if you're an infrastructure company, you actually have to have a deeper level of control over these primitives. I think it's the same thing is true with databases. We've used other database providers and I think-swyx [00:18:21]: Yeah, serverless Postgres.Paul [00:18:23]: Shocker. When you're an infrastructure company, you're on the hook if any provider has an outage. And I can't tell my customers like, hey, we went down because so-and-so went down. That's not acceptable. So for us, we've really moved to bringing things internally. It's kind of opposite of what we preach. We tell our customers, don't build this in-house, but then we're like, we build a lot of stuff in-house. But I think it just really depends on what is in the critical path. We try and have deep ownership of that.Alessio [00:18:46]: On the distributed location side, how does that work for the web where you might get sort of different content in different locations, but the customer is expecting, you know, if you're in the US, I'm expecting the US version. But if you're spinning up my browser in France, I might get the French version. Yeah.Paul [00:19:02]: Yeah. That's a good question. Well, generally, like on the localization, there is a thing called locale in the browser. You can set like what your locale is. If you're like in the ENUS browser or not, but some things do IP, IP based routing. And in that case, you may want to have a proxy. Like let's say you're running something in the, in Europe, but you want to make sure you're showing up from the US. You may want to use one of our proxy features so you can turn on proxies to say like, make sure these connections always come from the United States, which is necessary too, because when you're browsing the web, you're coming from like a, you know, data center IP, and that can make things a lot harder to browse web. So we do have kind of like this proxy super network. Yeah. We have a proxy for you based on where you're going, so you can reliably automate the web. But if you get scheduled in Europe, that doesn't happen as much. We try and schedule you as close to, you know, your origin that you're trying to go to. But generally you have control over the regions you can put your browsers in. So you can specify West one or East one or Europe. We only have one region of Europe right now, actually. Yeah.Alessio [00:19:55]: What's harder, the browser or the proxy? I feel like to me, it feels like actually proxying reliably at scale. It's much harder than spending up browsers at scale. I'm curious. It's all hard.Paul [00:20:06]: It's layers of hard, right? Yeah. I think it's different levels of hard. I think the thing with the proxy infrastructure is that we work with many different web proxy providers and some are better than others. Some have good days, some have bad days. And our customers who've built browser infrastructure on their own, they have to go and deal with sketchy actors. Like first they figure out their own browser infrastructure and then they got to go buy a proxy. And it's like you can pay in Bitcoin and it just kind of feels a little sus, right? It's like you're buying drugs when you're trying to get a proxy online. We have like deep relationships with these counterparties. We're able to audit them and say, is this proxy being sourced ethically? Like it's not running on someone's TV somewhere. Is it free range? Yeah. Free range organic proxies, right? Right. We do a level of diligence. We're SOC 2. So we have to understand what is going on here. But then we're able to make sure that like we route around proxy providers not working. There's proxy providers who will just, the proxy will stop working all of a sudden. And then if you don't have redundant proxying on your own browsers, that's hard down for you or you may get some serious impacts there. With us, like we intelligently know, hey, this proxy is not working. Let's go to this one. And you can kind of build a network of multiple providers to really guarantee the best uptime for our customers. Yeah. So you don't own any proxies? We don't own any proxies. You're right. The team has been saying who wants to like take home a little proxy server, but not yet. We're not there yet. You know?swyx [00:21:25]: It's a very mature market. I don't think you should build that yourself. Like you should just be a super customer of them. Yeah. Scraping, I think, is the main use case for that. I guess. Well, that leads us into CAPTCHAs and also off, but let's talk about CAPTCHAs. You had a little spiel that you wanted to talk about CAPTCHA stuff.Challenges of Scaling Browser InfrastructurePaul [00:21:43]: Oh, yeah. I was just, I think a lot of people ask, if you're thinking about proxies, you're thinking about CAPTCHAs too. I think it's the same thing. You can go buy CAPTCHA solvers online, but it's the same buying experience. It's some sketchy website, you have to integrate it. It's not fun to buy these things and you can't really trust that the docs are bad. What Browserbase does is we integrate a bunch of different CAPTCHAs. We do some stuff in-house, but generally we just integrate with a bunch of known vendors and continually monitor and maintain these things and say, is this working or not? Can we route around it or not? These are CAPTCHA solvers. CAPTCHA solvers, yeah. Not CAPTCHA providers, CAPTCHA solvers. Yeah, sorry. CAPTCHA solvers. We really try and make sure all of that works for you. I think as a dev, if I'm buying infrastructure, I want it all to work all the time and it's important for us to provide that experience by making sure everything does work and monitoring it on our own. Yeah. Right now, the world of CAPTCHAs is tricky. I think AI agents in particular are very much ahead of the internet infrastructure. CAPTCHAs are designed to block all types of bots, but there are now good bots and bad bots. I think in the future, CAPTCHAs will be able to identify who a good bot is, hopefully via some sort of KYC. For us, we've been very lucky. We have very little to no known abuse of Browserbase because we really look into who we work with. And for certain types of CAPTCHA solving, we only allow them on certain types of plans because we want to make sure that we can know what people are doing, what their use cases are. And that's really allowed us to try and be an arbiter of good bots, which is our long term goal. I want to build great relationships with people like Cloudflare so we can agree, hey, here are these acceptable bots. We'll identify them for you and make sure we flag when they come to your website. This is a good bot, you know?Alessio [00:23:23]: I see. And Cloudflare said they want to do more of this. So they're going to set by default, if they think you're an AI bot, they're going to reject. I'm curious if you think this is something that is going to be at the browser level or I mean, the DNS level with Cloudflare seems more where it should belong. But I'm curious how you think about it.Paul [00:23:40]: I think the web's going to change. You know, I think that the Internet as we have it right now is going to change. And we all need to just accept that the cat is out of the bag. And instead of kind of like wishing the Internet was like it was in the 2000s, we can have free content line that wouldn't be scraped. It's just it's not going to happen. And instead, we should think about like, one, how can we change? How can we change the models of, you know, information being published online so people can adequately commercialize it? But two, how do we rebuild applications that expect that AI agents are going to log in on their behalf? Those are the things that are going to allow us to kind of like identify good and bad bots. And I think the team at Clerk has been doing a really good job with this on the authentication side. I actually think that auth is the biggest thing that will prevent agents from accessing stuff, not captchas. And I think there will be agent auth in the future. I don't know if it's going to happen from an individual company, but actually authentication providers that have a, you know, hidden login as agent feature, which will then you put in your email, you'll get a push notification, say like, hey, your browser-based agent wants to log into your Airbnb. You can approve that and then the agent can proceed. That really circumvents the need for captchas or logging in as you and sharing your password. I think agent auth is going to be one way we identify good bots going forward. And I think a lot of this captcha solving stuff is really short-term problems as the internet kind of reorients itself around how it's going to work with agents browsing the web, just like people do. Yeah.Managing Distributed Browser Locations and Proxiesswyx [00:24:59]: Stitch recently was on Hacker News for talking about agent experience, AX, which is a thing that Netlify is also trying to clone and coin and talk about. And we've talked about this on our previous episodes before in a sense that I actually think that's like maybe the only part of the tech stack that needs to be kind of reinvented for agents. Everything else can stay the same, CLIs, APIs, whatever. But auth, yeah, we need agent auth. And it's mostly like short-lived, like it should not, it should be a distinct, identity from the human, but paired. I almost think like in the same way that every social network should have your main profile and then your alt accounts or your Finsta, it's almost like, you know, every, every human token should be paired with the agent token and the agent token can go and do stuff on behalf of the human token, but not be presumed to be the human. Yeah.Paul [00:25:48]: It's like, it's, it's actually very similar to OAuth is what I'm thinking. And, you know, Thread from Stitch is an investor, Colin from Clerk, Octaventures, all investors in browser-based because like, I hope they solve this because they'll make browser-based submission more possible. So we don't have to overcome all these hurdles, but I think it will be an OAuth-like flow where an agent will ask to log in as you, you'll approve the scopes. Like it can book an apartment on Airbnb, but it can't like message anybody. And then, you know, the agent will have some sort of like role-based access control within an application. Yeah. I'm excited for that.swyx [00:26:16]: The tricky part is just, there's one, one layer of delegation here, which is like, you're authoring my user's user or something like that. I don't know if that's tricky or not. Does that make sense? Yeah.Paul [00:26:25]: You know, actually at Twilio, I worked on the login identity and access. Management teams, right? So like I built Twilio's login page.swyx [00:26:31]: You were an intern on that team and then you became the lead in two years? Yeah.Paul [00:26:34]: Yeah. I started as an intern in 2016 and then I was the tech lead of that team. How? That's not normal. I didn't have a life. He's not normal. Look at this guy. I didn't have a girlfriend. I just loved my job. I don't know. I applied to 500 internships for my first job and I got rejected from every single one of them except for Twilio and then eventually Amazon. And they took a shot on me and like, I was getting paid money to write code, which was my dream. Yeah. Yeah. I'm very lucky that like this coding thing worked out because I was going to be doing it regardless. And yeah, I was able to kind of spend a lot of time on a team that was growing at a company that was growing. So it informed a lot of this stuff here. I think these are problems that have been solved with like the SAML protocol with SSO. I think it's a really interesting stuff with like WebAuthn, like these different types of authentication, like schemes that you can use to authenticate people. The tooling is all there. It just needs to be tweaked a little bit to work for agents. And I think the fact that there are companies that are already. Providing authentication as a service really sets it up. Well, the thing that's hard is like reinventing the internet for agents. We don't want to rebuild the internet. That's an impossible task. And I think people often say like, well, we'll have this second layer of APIs built for agents. I'm like, we will for the top use cases, but instead of we can just tweak the internet as is, which is on the authentication side, I think we're going to be the dumb ones going forward. Unfortunately, I think AI is going to be able to do a lot of the tasks that we do online, which means that it will be able to go to websites, click buttons on our behalf and log in on our behalf too. So with this kind of like web agent future happening, I think with some small structural changes, like you said, it feels like it could all slot in really nicely with the existing internet.Handling CAPTCHAs and Agent Authenticationswyx [00:28:08]: There's one more thing, which is the, your live view iframe, which lets you take, take control. Yeah. Obviously very key for operator now, but like, was, is there anything interesting technically there or that the people like, well, people always want this.Paul [00:28:21]: It was really hard to build, you know, like, so, okay. Headless browsers, you don't see them, right. They're running. They're running in a cloud somewhere. You can't like look at them. And I just want to really make, it's a weird name. I wish we came up with a better name for this thing, but you can't see them. Right. But customers don't trust AI agents, right. At least the first pass. So what we do with our live view is that, you know, when you use browser base, you can actually embed a live view of the browser running in the cloud for your customer to see it working. And that's what the first reason is the build trust, like, okay, so I have this script. That's going to go automate a website. I can embed it into my web application via an iframe and my customer can watch. I think. And then we added two way communication. So now not only can you watch the browser kind of being operated by AI, if you want to pause and actually click around type within this iframe that's controlling a browser, that's also possible. And this is all thanks to some of the lower level protocol, which is called the Chrome DevTools protocol. It has a API called start screencast, and you can also send mouse clicks and button clicks to a remote browser. And this is all embeddable within iframes. You have a browser within a browser, yo. And then you simulate the screen, the click on the other side. Exactly. And this is really nice often for, like, let's say, a capture that can't be solved. You saw this with Operator, you know, Operator actually uses a different approach. They use VNC. So, you know, you're able to see, like, you're seeing the whole window here. What we're doing is something a little lower level with the Chrome DevTools protocol. It's just PNGs being streamed over the wire. But the same thing is true, right? Like, hey, I'm running a window. Pause. Can you do something in this window? Human. Okay, great. Resume. Like sometimes 2FA tokens. Like if you get that text message, you might need a person to type that in. Web agents need human-in-the-loop type workflows still. You still need a person to interact with the browser. And building a UI to proxy that is kind of hard. You may as well just show them the whole browser and say, hey, can you finish this up for me? And then let the AI proceed on afterwards. Is there a future where I stream my current desktop to browser base? I don't think so. I think we're very much cloud infrastructure. Yeah. You know, but I think a lot of the stuff we're doing, we do want to, like, build tools. Like, you know, we'll talk about the stage and, you know, web agent framework in a second. But, like, there's a case where a lot of people are going desktop first for, you know, consumer use. And I think cloud is doing a lot of this, where I expect to see, you know, MCPs really oriented around the cloud desktop app for a reason, right? Like, I think a lot of these tools are going to run on your computer because it makes... I think it's breaking out. People are putting it on a server. Oh, really? Okay. Well, sweet. We'll see. We'll see that. I was surprised, though, wasn't I? I think that the browser company, too, with Dia Browser, it runs on your machine. You know, it's going to be...swyx [00:30:50]: What is it?Paul [00:30:51]: So, Dia Browser, as far as I understand... I used to use Arc. Yeah. I haven't used Arc. But I'm a big fan of the browser company. I think they're doing a lot of cool stuff in consumer. As far as I understand, it's a browser where you have a sidebar where you can, like, chat with it and it can control the local browser on your machine. So, if you imagine, like, what a consumer web agent is, which it lives alongside your browser, I think Google Chrome has Project Marina, I think. I almost call it Project Marinara for some reason. I don't know why. It's...swyx [00:31:17]: No, I think it's someone really likes the Waterworld. Oh, I see. The classic Kevin Costner. Yeah.Paul [00:31:22]: Okay. Project Marinara is a similar thing to the Dia Browser, in my mind, as far as I understand it. You have a browser that has an AI interface that will take over your mouse and keyboard and control the browser for you. Great for consumer use cases. But if you're building applications that rely on a browser and it's more part of a greater, like, AI app experience, you probably need something that's more like infrastructure, not a consumer app.swyx [00:31:44]: Just because I have explored a little bit in this area, do people want branching? So, I have the state. Of whatever my browser's in. And then I want, like, 100 clones of this state. Do people do that? Or...Paul [00:31:56]: People don't do it currently. Yeah. But it's definitely something we're thinking about. I think the idea of forking a browser is really cool. Technically, kind of hard. We're starting to see this in code execution, where people are, like, forking some, like, code execution, like, processes or forking some tool calls or branching tool calls. Haven't seen it at the browser level yet. But it makes sense. Like, if an AI agent is, like, using a website and it's not sure what path it wants to take to crawl this website. To find the information it's looking for. It would make sense for it to explore both paths in parallel. And that'd be a very, like... A road not taken. Yeah. And hopefully find the right answer. And then say, okay, this was actually the right one. And memorize that. And go there in the future. On the roadmap. For sure. Don't make my roadmap, please. You know?Alessio [00:32:37]: How do you actually do that? Yeah. How do you fork? I feel like the browser is so stateful for so many things.swyx [00:32:42]: Serialize the state. Restore the state. I don't know.Paul [00:32:44]: So, it's one of the reasons why we haven't done it yet. It's hard. You know? Like, to truly fork, it's actually quite difficult. The naive way is to open the same page in a new tab and then, like, hope that it's at the same thing. But if you have a form halfway filled, you may have to, like, take the whole, you know, container. Pause it. All the memory. Duplicate it. Restart it from there. It could be very slow. So, we haven't found a thing. Like, the easy thing to fork is just, like, copy the page object. You know? But I think there needs to be something a little bit more robust there. Yeah.swyx [00:33:12]: So, MorphLabs has this infinite branch thing. Like, wrote a custom fork of Linux or something that let them save the system state and clone it. MorphLabs, hit me up. I'll be a customer. Yeah. That's the only. I think that's the only way to do it. Yeah. Like, unless Chrome has some special API for you. Yeah.Paul [00:33:29]: There's probably something we'll reverse engineer one day. I don't know. Yeah.Alessio [00:33:32]: Let's talk about StageHand, the AI web browsing framework. You have three core components, Observe, Extract, and Act. Pretty clean landing page. What was the idea behind making a framework? Yeah.Stagehand: AI web browsing frameworkPaul [00:33:43]: So, there's three frameworks that are very popular or already exist, right? Puppeteer, Playwright, Selenium. Those are for building hard-coded scripts to control websites. And as soon as I started to play with LLMs plus browsing, I caught myself, you know, code-genning Playwright code to control a website. I would, like, take the DOM. I'd pass it to an LLM. I'd say, can you generate the Playwright code to click the appropriate button here? And it would do that. And I was like, this really should be part of the frameworks themselves. And I became really obsessed with SDKs that take natural language as part of, like, the API input. And that's what StageHand is. StageHand exposes three APIs, and it's a super set of Playwright. So, if you go to a page, you may want to take an action, click on the button, fill in the form, etc. That's what the act command is for. You may want to extract some data. This one takes a natural language, like, extract the winner of the Super Bowl from this page. You can give it a Zod schema, so it returns a structured output. And then maybe you're building an API. You can do an agent loop, and you want to kind of see what actions are possible on this page before taking one. You can do observe. So, you can observe the actions on the page, and it will generate a list of actions. You can guide it, like, give me actions on this page related to buying an item. And you can, like, buy it now, add to cart, view shipping options, and pass that to an LLM, an agent loop, to say, what's the appropriate action given this high-level goal? So, StageHand isn't a web agent. It's a framework for building web agents. And we think that agent loops are actually pretty close to the application layer because every application probably has different goals or different ways it wants to take steps. I don't think I've seen a generic. Maybe you guys are the experts here. I haven't seen, like, a really good AI agent framework here. Everyone kind of has their own special sauce, right? I see a lot of developers building their own agent loops, and they're using tools. And I view StageHand as the browser tool. So, we expose act, extract, observe. Your agent can call these tools. And from that, you don't have to worry about it. You don't have to worry about generating playwright code performantly. You don't have to worry about running it. You can kind of just integrate these three tool calls into your agent loop and reliably automate the web.swyx [00:35:48]: A special shout-out to Anirudh, who I met at your dinner, who I think listens to the pod. Yeah. Hey, Anirudh.Paul [00:35:54]: Anirudh's a man. He's a StageHand guy.swyx [00:35:56]: I mean, the interesting thing about each of these APIs is they're kind of each startup. Like, specifically extract, you know, Firecrawler is extract. There's, like, Expand AI. There's a whole bunch of, like, extract companies. They just focus on extract. I'm curious. Like, I feel like you guys are going to collide at some point. Like, right now, it's friendly. Everyone's in a blue ocean. At some point, it's going to be valuable enough that there's some turf battle here. I don't think you have a dog in a fight. I think you can mock extract to use an external service if they're better at it than you. But it's just an observation that, like, in the same way that I see each option, each checkbox in the side of custom GBTs becoming a startup or each box in the Karpathy chart being a startup. Like, this is also becoming a thing. Yeah.Paul [00:36:41]: I mean, like, so the way StageHand works is that it's MIT-licensed, completely open source. You bring your own API key to your LLM of choice. You could choose your LLM. We don't make any money off of the extract or really. We only really make money if you choose to run it with our browser. You don't have to. You can actually use your own browser, a local browser. You know, StageHand is completely open source for that reason. And, yeah, like, I think if you're building really complex web scraping workflows, I don't know if StageHand is the tool for you. I think it's really more if you're building an AI agent that needs a few general tools or if it's doing a lot of, like, web automation-intensive work. But if you're building a scraping company, StageHand is not your thing. You probably want something that's going to, like, get HTML content, you know, convert that to Markdown, query it. That's not what StageHand does. StageHand is more about reliability. I think we focus a lot on reliability and less so on cost optimization and speed at this point.swyx [00:37:33]: I actually feel like StageHand, so the way that StageHand works, it's like, you know, page.act, click on the quick start. Yeah. It's kind of the integration test for the code that you would have to write anyway, like the Puppeteer code that you have to write anyway. And when the page structure changes, because it always does, then this is still the test. This is still the test that I would have to write. Yeah. So it's kind of like a testing framework that doesn't need implementation detail.Paul [00:37:56]: Well, yeah. I mean, Puppeteer, Playwright, and Slenderman were all designed as testing frameworks, right? Yeah. And now people are, like, hacking them together to automate the web. I would say, and, like, maybe this is, like, me being too specific. But, like, when I write tests, if the page structure changes. Without me knowing, I want that test to fail. So I don't know if, like, AI, like, regenerating that. Like, people are using StageHand for testing. But it's more for, like, usability testing, not, like, testing of, like, does the front end, like, has it changed or not. Okay. But generally where we've seen people, like, really, like, take off is, like, if they're using, you know, something. If they want to build a feature in their application that's kind of like Operator or Deep Research, they're using StageHand to kind of power that tool calling in their own agent loop. Okay. Cool.swyx [00:38:37]: So let's go into Operator, the first big agent launch of the year from OpenAI. Seems like they have a whole bunch scheduled. You were on break and your phone blew up. What's your just general view of computer use agents is what they're calling it. The overall category before we go into Open Operator, just the overall promise of Operator. I will observe that I tried it once. It was okay. And I never tried it again.OpenAI's Operator and computer use agentsPaul [00:38:58]: That tracks with my experience, too. Like, I'm a huge fan of the OpenAI team. Like, I think that I do not view Operator as the company. I'm not a company killer for browser base at all. I think it actually shows people what's possible. I think, like, computer use models make a lot of sense. And I'm actually most excited about computer use models is, like, their ability to, like, really take screenshots and reasoning and output steps. I think that using mouse click or mouse coordinates, I've seen that proved to be less reliable than I would like. And I just wonder if that's the right form factor. What we've done with our framework is anchor it to the DOM itself, anchor it to the actual item. So, like, if it's clicking on something, it's clicking on that thing, you know? Like, it's more accurate. No matter where it is. Yeah, exactly. Because it really ties in nicely. And it can handle, like, the whole viewport in one go, whereas, like, Operator can only handle what it sees. Can you hover? Is hovering a thing that you can do? I don't know if we expose it as a tool directly, but I'm sure there's, like, an API for hovering. Like, move mouse to this position. Yeah, yeah, yeah. I think you can trigger hover, like, via, like, the JavaScript on the DOM itself. But, no, I think, like, when we saw computer use, everyone's eyes lit up because they realized, like, wow, like, AI is going to actually automate work for people. And I think seeing that kind of happen from both of the labs, and I'm sure we're going to see more labs launch computer use models, I'm excited to see all the stuff that people build with it. I think that I'd love to see computer use power, like, controlling a browser on browser base. And I think, like, Open Operator, which was, like, our open source version of OpenAI's Operator, was our first take on, like, how can we integrate these models into browser base? And we handle the infrastructure and let the labs do the models. I don't have a sense that Operator will be released as an API. I don't know. Maybe it will. I'm curious to see how well that works because I think it's going to be really hard for a company like OpenAI to do things like support CAPTCHA solving or, like, have proxies. Like, I think it's hard for them structurally. Imagine this New York Times headline, OpenAI CAPTCHA solving. Like, that would be a pretty bad headline, this New York Times headline. Browser base solves CAPTCHAs. No one cares. No one cares. And, like, our investors are bored. Like, we're all okay with this, you know? We're building this company knowing that the CAPTCHA solving is short-lived until we figure out how to authenticate good bots. I think it's really hard for a company like OpenAI, who has this brand that's so, so good, to balance with, like, the icky parts of web automation, which it can be kind of complex to solve. I'm sure OpenAI knows who to call whenever they need you. Yeah, right. I'm sure they'll have a great partnership.Alessio [00:41:23]: And is Open Operator just, like, a marketing thing for you? Like, how do you think about resource allocation? So, you can spin this up very quickly. And now there's all this, like, open deep research, just open all these things that people are building. We started it, you know. You're the original Open. We're the original Open operator, you know? Is it just, hey, look, this is a demo, but, like, we'll help you build out an actual product for yourself? Like, are you interested in going more of a product route? That's kind of the OpenAI way, right? They started as a model provider and then…Paul [00:41:53]: Yeah, we're not interested in going the product route yet. I view Open Operator as a model provider. It's a reference project, you know? Let's show people how to build these things using the infrastructure and models that are out there. And that's what it is. It's, like, Open Operator is very simple. It's an agent loop. It says, like, take a high-level goal, break it down into steps, use tool calling to accomplish those steps. It takes screenshots and feeds those screenshots into an LLM with the step to generate the right action. It uses stagehand under the hood to actually execute this action. It doesn't use a computer use model. And it, like, has a nice interface using the live view that we talked about, the iframe, to embed that into an application. So I felt like people on launch day wanted to figure out how to build their own version of this. And we turned that around really quickly to show them. And I hope we do that with other things like deep research. We don't have a deep research launch yet. I think David from AOMNI actually has an amazing open deep research that he launched. It has, like, 10K GitHub stars now. So he's crushing that. But I think if people want to build these features natively into their application, they need good reference projects. And I think Open Operator is a good example of that.swyx [00:42:52]: I don't know. Actually, I'm actually pretty bullish on API-driven operator. Because that's the only way that you can sort of, like, once it's reliable enough, obviously. And now we're nowhere near. But, like, give it five years. It'll happen, you know. And then you can sort of spin this up and browsers are working in the background and you don't necessarily have to know. And it just is booking restaurants for you, whatever. I can definitely see that future happening. I had this on the landing page here. This might be a slightly out of order. But, you know, you have, like, sort of three use cases for browser base. Open Operator. Or this is the operator sort of use case. It's kind of like the workflow automation use case. And it completes with UiPath in the sort of RPA category. Would you agree with that? Yeah, I would agree with that. And then there's Agents we talked about already. And web scraping, which I imagine would be the bulk of your workload right now, right?Paul [00:43:40]: No, not at all. I'd say actually, like, the majority is browser automation. We're kind of expensive for web scraping. Like, I think that if you're building a web scraping product, if you need to do occasional web scraping or you have to do web scraping that works every single time, you want to use browser automation. Yeah. You want to use browser-based. But if you're building web scraping workflows, what you should do is have a waterfall. You should have the first request is a curl to the website. See if you can get it without even using a browser. And then the second request may be, like, a scraping-specific API. There's, like, a thousand scraping APIs out there that you can use to try and get data. Scraping B. Scraping B is a great example, right? Yeah. And then, like, if those two don't work, bring out the heavy hitter. Like, browser-based will 100% work, right? It will load the page in a real browser, hydrate it. I see.swyx [00:44:21]: Because a lot of people don't render to JS.swyx [00:44:25]: Yeah, exactly.Paul [00:44:26]: So, I mean, the three big use cases, right? Like, you know, automation, web data collection, and then, you know, if you're building anything agentic that needs, like, a browser tool, you want to use browser-based.Alessio [00:44:35]: Is there any use case that, like, you were super surprised by that people might not even think about? Oh, yeah. Or is it, yeah, anything that you can share? The long tail is crazy. Yeah.Surprising use cases of BrowserbasePaul [00:44:44]: One of the case studies on our website that I think is the most interesting is this company called Benny. So, the way that it works is if you're on food stamps in the United States, you can actually get rebates if you buy certain things. Yeah. You buy some vegetables. You submit your receipt to the government. They'll give you a little rebate back. Say, hey, thanks for buying vegetables. It's good for you. That process of submitting that receipt is very painful. And the way Benny works is you use their app to take a photo of your receipt, and then Benny will go submit that receipt for you and then deposit the money into your account. That's actually using no AI at all. It's all, like, hard-coded scripts. They maintain the scripts. They've been doing a great job. And they build this amazing consumer app. But it's an example of, like, all these, like, tedious workflows that people have to do to kind of go about their business. And they're doing it for the sake of their day-to-day lives. And I had never known about, like, food stamp rebates or the complex forms you have to do to fill them. But the world is powered by millions and millions of tedious forms, visas. You know, Emirate Lighthouse is a customer, right? You know, they do the O1 visa. Millions and millions of forms are taking away humans' time. And I hope that Browserbase can help power software that automates away the web forms that we don't need anymore. Yeah.swyx [00:45:49]: I mean, I'm very supportive of that. I mean, forms. I do think, like, government itself is a big part of it. I think the government itself should embrace AI more to do more sort of human-friendly form filling. Mm-hmm. But I'm not optimistic. I'm not holding my breath. Yeah. We'll see. Okay. I think I'm about to zoom out. I have a little brief thing on computer use, and then we can talk about founder stuff, which is, I tend to think of developer tooling markets in impossible triangles, where everyone starts in a niche, and then they start to branch out. So I already hinted at a little bit of this, right? We mentioned more. We mentioned E2B. We mentioned Firecrawl. And then there's Browserbase. So there's, like, all this stuff of, like, have serverless virtual computer that you give to an agent and let them do stuff with it. And there's various ways of connecting it to the internet. You can just connect to a search API, like SERP API, whatever other, like, EXA is another one. That's what you're searching. You can also have a JSON markdown extractor, which is Firecrawl. Or you can have a virtual browser like Browserbase, or you can have a virtual machine like Morph. And then there's also maybe, like, a virtual sort of code environment, like Code Interpreter. So, like, there's just, like, a bunch of different ways to tackle the problem of give a computer to an agent. And I'm just kind of wondering if you see, like, everyone's just, like, happily coexisting in their respective niches. And as a developer, I just go and pick, like, a shopping basket of one of each. Or do you think that you eventually, people will collide?Future of browser automation and market competitionPaul [00:47:18]: I think that currently it's not a zero-sum market. Like, I think we're talking about... I think we're talking about all of knowledge work that people do that can be automated online. All of these, like, trillions of hours that happen online where people are working. And I think that there's so much software to be built that, like, I tend not to think about how these companies will collide. I just try to solve the problem as best as I can and make this specific piece of infrastructure, which I think is an important primitive, the best I possibly can. And yeah. I think there's players that are actually going to like it. I think there's players that are going to launch, like, over-the-top, you know, platforms, like agent platforms that have all these tools built in, right? Like, who's building the rippling for agent tools that has the search tool, the browser tool, the operating system tool, right? There are some. There are some. There are some, right? And I think in the end, what I have seen as my time as a developer, and I look at all the favorite tools that I have, is that, like, for tools and primitives with sufficient levels of complexity, you need to have a solution that's really bespoke to that primitive, you know? And I am sufficiently convinced that the browser is complex enough to deserve a primitive. Obviously, I have to. I'm the founder of BrowserBase, right? I'm talking my book. But, like, I think maybe I can give you one spicy take against, like, maybe just whole OS running. I think that when I look at computer use when it first came out, I saw that the majority of use cases for computer use were controlling a browser. And do we really need to run an entire operating system just to control a browser? I don't think so. I don't think that's necessary. You know, BrowserBase can run browsers for way cheaper than you can if you're running a full-fledged OS with a GUI, you know, operating system. And I think that's just an advantage of the browser. It is, like, browsers are little OSs, and you can run them very efficiently if you orchestrate it well. And I think that allows us to offer 90% of the, you know, functionality in the platform needed at 10% of the cost of running a full OS. Yeah.Open Operator: Browserbase's Open-Source Alternativeswyx [00:49:16]: I definitely see the logic in that. There's a Mark Andreessen quote. I don't know if you know this one. Where he basically observed that the browser is turning the operating system into a poorly debugged set of device drivers, because most of the apps are moved from the OS to the browser. So you can just run browsers.Paul [00:49:31]: There's a place for OSs, too. Like, I think that there are some applications that only run on Windows operating systems. And Eric from pig.dev in this upcoming YC batch, or last YC batch, like, he's building all run tons of Windows operating systems for you to control with your agent. And like, there's some legacy EHR systems that only run on Internet-controlled systems. Yeah.Paul [00:49:54]: I think that's it. I think, like, there are use cases for specific operating systems for specific legacy software. And like, I'm excited to see what he does with that. I just wanted to give a shout out to the pig.dev website.swyx [00:50:06]: The pigs jump when you click on them. Yeah. That's great.Paul [00:50:08]: Eric, he's the former co-founder of banana.dev, too.swyx [00:50:11]: Oh, that Eric. Yeah. That Eric. Okay. Well, he abandoned bananas for pigs. I hope he doesn't start going around with pigs now.Alessio [00:50:18]: Like he was going around with bananas. A little toy pig. Yeah. Yeah. I love that. What else are we missing? I think we covered a lot of, like, the browser-based product history, but. What do you wish people asked you? Yeah.Paul [00:50:29]: I wish people asked me more about, like, what will the future of software look like? Because I think that's really where I've spent a lot of time about why do browser-based. Like, for me, starting a company is like a means of last resort. Like, you shouldn't start a company unless you absolutely have to. And I remain convinced that the future of software is software that you're going to click a button and it's going to do stuff on your behalf. Right now, software. You click a button and it maybe, like, calls it back an API and, like, computes some numbers. It, like, modifies some text, whatever. But the future of software is software using software. So, I may log into my accounting website for my business, click a button, and it's going to go load up my Gmail, search my emails, find the thing, upload the receipt, and then comment it for me. Right? And it may use it using APIs, maybe a browser. I don't know. I think it's a little bit of both. But that's completely different from how we've built software so far. And that's. I think that future of software has different infrastructure requirements. It's going to require different UIs. It's going to require different pieces of infrastructure. I think the browser infrastructure is one piece that fits into that, along with all the other categories you mentioned. So, I think that it's going to require developers to think differently about how they've built software for, you know

Ashim Gupta, who has evolved from a pre-IPO CFO to now serving as both CFO and COO, is busy redefining the role of finance in driving growth and innovation. Initially focused on strict financial discipline, Gupta's responsibilities have expanded to integrate long-term growth initiatives with day-to-day operational execution.In our discussion, Gupta explains that funding AI projects at UiPath is guided by a rigorous evaluation framework. “We assess every project based on scalability, efficiency, revenue impact, and strategic differentiation,” he tells us. This disciplined approach ensures that each AI investment not only delivers measurable ROI but also aligns with UiPath's broader vision of merging AI with automation.Transparent communication with the investment community has been key to this evolution. Gupta emphasizes that clearly articulating milestones and performance metrics is essential as the company's narrative shifts from its RPA origins to becoming a leader in AI-driven automation, he tells us. This transparency builds trust and demonstrates the strategic value behind each investment decision.Moreover, Gupta's dual role enables him to balance aggressive AI R&D investments with the demands of core operational priorities. By bridging finance and operations, he ensures that strategic initiatives are effectively executed while maintaining robust financial discipline. As UiPath continues to push the boundaries of automation, Ashim Gupta's strategic mindset remains central to its sustained success and innovation in the evolving digital landscape.

A recent study published in the Journal of Marketing reveals a fascinating trend: individuals with lower knowledge of artificial intelligence (AI) are more likely to embrace it in their daily lives. This phenomenon, termed the "lower literacy higher receptivity link," suggests that people from nations with lower average AI literacy are generally more open to adopting AI technologies. The study, which analyzed data from 27 countries, indicates that even among U.S. undergraduate students, those with limited understanding of AI are more inclined to use it for academic tasks. Interestingly, while these individuals may perceive AI as less capable or ethical, their sense of wonder about the technology drives their willingness to engage with it.The podcast also highlights a flurry of recent AI model releases, including OpenAI's O3 Mini, which offers faster responses at a lower cost while maintaining performance in mathematics and science. Google has introduced its Gemini 2.0 Pro Experimental model, boasting improved factual accuracy and performance for coding tasks, although it remains in early preview. Microsoft has made its ThinkDeeper reasoning model available for free to Copilot users, aiming to enhance output accuracy. Meanwhile, Mistral AI has launched its Small3 model, which is optimized for quick responses and has shown impressive accuracy in benchmark tests. These developments indicate a rapid evolution in AI capabilities, with implications for managed service providers.The discussion extends to the concept of agentic AI, with a report from UiPath revealing that 90% of U.S. IT executives believe their business processes could benefit from this technology. Atera's Autopilot feature, which autonomously handles end-user service requests, is already operational and has the potential to significantly reduce support wait times. However, concerns about IT security remain prevalent, with over half of the surveyed executives citing it as a primary worry. The podcast emphasizes the importance of distinguishing between basic workflow automation and true agentic AI, as the latter could represent a major shift in IT support models.In addition to AI advancements, the podcast covers notable product announcements from major companies. Adobe has enhanced its Acrobat AI Assistant to help users better understand contracts, while Microsoft has improved its AI-powered Windows Search for Copilot Plus PCs. Intel, on the other hand, has decided not to bring its Falcon Shores AI chip to market, opting instead for a system-level solution called Jaguar Shores. These developments reflect the ongoing challenges and opportunities in the tech landscape, underscoring the need for businesses to adapt and innovate in response to rapidly changing technologies. Four things to know today 00:00 The Irony: The Less You Know About AI, the More You Love It03:18 AI Models Are Coming Fast—But Should We Even Be Keeping Score Anymore?06:39 AI That Works While You Sleep? Atera and N-able Take IT Automation to the Next Level09:36 Intel Rethinks AI Chips, Adobe Rethinks Contracts, and Microsoft Rethinks Search  Supported by:  https://www.huntress.com/mspradio/  All our Sponsors: https://businessof.tech/sponsors/ Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/ Support the show on Patreon: https://patreon.com/mspradio/ Want to be a guest on Business of Tech: Daily 10-Minute IT Services Insights? Send Dave Sobel a message on PodMatch, here: https://www.podmatch.com/hostdetailpreview/businessoftech Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com Follow us on:LinkedIn: https://www.linkedin.com/company/28908079/YouTube: https://youtube.com/mspradio/Facebook: https://www.facebook.com/mspradionews/Instagram: https://www.instagram.com/mspradio/TikTok: https://www.tiktok.com/@businessoftechBluesky: https://bsky.app/profile/businessof.tech

The topics and stocks mentioned/discussed includes: The winning Core-Satellite Investment strategy, Filtronic / FTC SpaceX Netcall / NET UiPath / PATH Transense Technologies / TRT Literacy Capital / BOOK / Private Equity TT Electronics / TTG Volex / VLX XP POWER / XPP Centaur Media / CAU Persimmon / PSN Takeovers / Good Energy / Renewi The Risk Free Rate Intelligent Automation / Robotics Artificial Intelligence /Ai FTSE 100 ATH record Dividends / Dividend Yield / Cash Balancing size of higher risks investments & Menphys Charity & more. Sharescope special discount offer code ShareScope : TwinPetes Harriman House books Harriman House – Independently minded publishing sponsor the TwinPetesInvesting Challenge Investors' Chronicle sponsor Special Trial Offers (investorschronicle.co.uk) the TwinPetesInvesting Challenge Henry Viola-Heir's blog Home – The Ethical Entrepreneur Powder Monkey Brewing Co All Products – Powder Monkey Brewing Co 10% discount code : TWINPETES The 2025 TwinPetesInvesting MENPHYS Charity Appeal please make a donation on the TwinPetes Investing Charity Challenge 2025 Just Giving page here where  Peter Higgins is fundraising for The Menphys Charity., which supports children with disabilities. The Twin Petes Investing podcasts will be linked to and written about on the Conkers3 website , on the Sharescope website and also on available via your favourite podcast and social media platforms. Thank you for reading this article and listening to this podcast, we hope you enjoyed it. Please share this article with others that you know will find it of interest.

Today, Andreas talks with Cem Sertoglu, Managing Partner at Bek Ventures, a global venture capital firm that recently closed a $250M fund that was three times oversubscribed. Formerly known as Earlybird Digital East, Bek Ventures focuses on founders with their roots in Central and Eastern Europe, a region Cem calls "Dynamic Europe."With over a decade of experience, the Bek Ventures team has supported global successes like UiPath, Payhawk, and Peak, the first unicorns in Romania, Bulgaria, and Turkey, respectively, and has been recognized by HEC as the best-performing venture firm globally since 2010. Cem shares insights into the firm's disciplined investment strategy, its belief that early-stage venture doesn't scale, and how its focus on technical talent gives it an edge in building global companies.Together, they explore Bek Ventures' approach to VC fundraising, the challenges of funding beyond seed stages, and the lessons Cem has learned from two decades in venture capital.Go to eu.vc for our core learnings and the full video interview

Daniel Dines is the Founder & CEO @ UiPath, one of the most incredible journeys in startups. For 10 years, UiPath was a bootstrapped company that scaled to just $500K in revenue. Then it all changed, product market fit became obvious and the rest is history. The company went on to raise funding from Sequoia, Accel, Kleiner Perkins and more. Today, the company is worth over $10BN, listed on the NASDAQ and does $1BN+ in revenue. In Today's Episode with Daniel Dines We Discuss: 1. The Future of LLMs: Why does Daniel believe that we are at the upper end of scaling laws and more compute will not lead to increased performance? Does Daniel believe we will see a world of many specialised models or fewer generalist models? OpenAI, Anthropic, Xai. Which would Daniel most want to invest in? Why them? 2. Is RPA F******* in a World of Agents: What is the core difference between RPA and agents? How do the tasks they complete differ? Why must we have a neutral meta layer coordinating RPA processes and agents? Why will siloed applications like Salesforce be unable to expand beyond their initial function?  Why does Daniel believe that agents will not complete tasks but make recommendations? 3. The Future of Work: WTF Happens with Agents: How long will it be before agents are fully utilised in the enterprise? What is the role of the human in a world of agents? What are the single biggest concerns of enterprises considering implementing agents in their companies? Why has GenAI not been successful in enterprise so far? Will this change? 4. Daniel Dines: The Billionaire Behind the Brand: How does Daniel deal with the loneliness of being CEO? What problem did Daniel struggle with for much of his twenties and thirties? How did he overcome it? Why does Daniel fear that he is becoming more and more disconnected?  Why does Daniel believe 1-1s are BS? What is Daniel's single biggest advice to a new parent today?  

Episode Summary: Blockchain DXB Crypto Market Update - 10th December This episode of Blockchain DXB's AI Series delves into the latest developments in the cryptocurrency market, focusing on metrics, trends, and key news updates. Join RA George as your host for an in-depth analysis of the global crypto ecosystem and the intersection of blockchain and AI. This episode is 100% crafted using AI through Notebook LM by Google. Episode Summary: For a deeper dive into the market analysis, be sure to listen to the original Blockchain DXB episode hosted by George. Main Topics Covered: Global Crypto Market Overview: Market cap: $3.45 trillion (+6.87%) 24-hour trading volume: $319.03 billion (+114.23%) Stablecoin dominance: 93.87% of the trading volume DeFi Market Insights: DeFi trading volume: $24.54 billion (7.69% of total market) Top DeFi projects: Lido ($36.54 billion TVL), Uniswap, Raydium, Pancakeswap, Orca, Aerodrome Bitcoin & Ethereum Performance: Bitcoin: Market cap $1.92 trillion, 55.80% dominance, $110.42 billion in daily trading volume Ethereum: Market cap $446 billion, 12.93% dominance, $56.88 billion in daily trading volume Major Market Moves: Pepecoin (PEPE) surges past $11 billion in market cap El Salvador's $2 billion loan talks with the IMF amid Bitcoin policy adjustments Riot Platforms' $500 million private offering for Bitcoin acquisitions Amazon shareholders' push for Bitcoin treasury allocation UAE & AI Developments: BitOasis receives Dubai's first full crypto license from VARA UAE AI Office partners with UiPath to advance national AI strategy through automation Market Corrections & Metrics: Bitcoin: $97,012 (-1.85% daily, +2.80% weekly) Ethereum: $3,774 (-5.00% daily, +3.54% weekly) XRP: $2.26 (-10.10% daily, -16.25% weekly) Fear & Greed Index: 82 (Extreme Greed) Closing Thoughts: Follow ⁠Blockchain DXB⁠ Website: https://blockchaindxb.com/ LinkedIn: https://www.linkedin.com/in/ra-george-19b102104/ This episode was fully created using Notebook LM by Google, demonstrating the power of AI in reimagining content production. To support this channel: https://www.patreon.com/BlockchainDXB ⚡ Buy me Coffee ☕ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.buymeacoffee.com/info36/w/6987⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⚡ Advanced Media ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.amt.tv/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⚡⁠⁠⁠Spartan Race Trifecta⁠⁠⁠ in Dubai https://race.spartan.com/en/race/detail/8646/overview For 20% Discount use code: ⁠⁠⁠George20⁠⁠ ⚡ The Race Space Podcast

Welcome to the Financial Freedom & Wealth Trailblazers Podcast! In this episode, we'll share insights on financial literacy that can help you make informed decisions, create wealth, and gain financial independence. John Cousins (@jjcousins) is an investor, tech founder, and bestselling author of Understanding Corporate Finance and over 60 other books. John is the founder of MBA ASAP, which provides training to individuals and corporations including Adidas, Apple, General Mills, Kaiser Permanente, Lyft, PayPal, Pinterest, Mercedes-Benz, and Volkswagen. John has taught MBA students at universities worldwide. Currently General Partner at Tetraktys Global, a quantitative hedge fund, he is an early investor in many successful tech companies and crypto protocols, including Databricks, SpaceX, Anthropic, Discord, Udemy, Coursera, Fastly, UiPath, Palantir, Bitcoin, Chainlink, Ethereum, and Solana. John was the cofounder of Biomoda (IPO 2006), Advanced Optics Electronics (IPO 1999), FoodSentry (epic fail), MBA ASAP, and Tetraktys Global. He holds undergraduate degrees from MIT and Boston University and an MBA in finance from Wharton. Connect with John here:  MBA ASAP:  www.mba-asap.com YouTube: https://www.youtube.com/channel/UC6nmDenZkLv34n3FtkzRwgw X/Twitter:  https://x.com/jjcousins Facebook MBA ASAP: https://www.facebook.com/MBA.ASAP        Instagram: https://www.instagram.com/jjcousinsiii/ LinkedIn: https://www.linkedin.com/in/johncousinsiii/ Grab the freebie here: https://mba.myflodesk.com/finance =================================== If you enjoyed this episode, remember to hit the like button and subscribe. Then share this episode with your friends. Thanks for watching the Financial Freedom & Wealth Trailblazers Podcast. This podcast is part of the Digital Trailblazer family of podcasts. To learn more about Digital Trailblazer and what we do to help entrepreneurs, go to DigitalTrailblazer.com.Are you a coach, consultant, expert, or online course creator? Then we'd love to invite you to our FREE Facebook Group where you can learn the best strategies to land more high-ticket clients and customers.  QUICK LINKS:  APPLY TO BE FEATURED: https://app.digitaltrailblazer.com/podcast-guest-application DIGITAL TRAILBLAZER: https://digitaltrailblazer.com/

Cem Sertoglu is one of the great venture investors of the last decade. Cem is famed for writing the first check into UiPath and over several rounds turning $16.5M into $2.1BN. Cem recently started Bek Ventures, a $250M fund that was 3x oversubscribed.  In Today's Show with Cem Sertoglu We Discuss: 1. Has Venture Capital Been Commoditised: Why does Cem believe that VC has not been commoditised? Why does Cem believe many VCs today are not even VCs anymore? How does Cem advise founders who have offers from large multi-stage firms? What questions should they ask them pre-working with them?  How do the best founders select the VC they choose to work with? 2. Price, Reserves, Loss Ratios: Why does Cem believe that price does not matter? How does Cem approach reserves and reserves management? What does Cem know now about reserves that he wishes he had known when he started investing? Does Cem care about loss ratio? Does he do scenario planning when making investments? 3. Making $2.1BN on UiPath:  How did Cem meet Daniel for the first time? Was it obvious he was incredible? Why did they only write a $1M check and not take the whole round with $1.5M? Why did 40 of the best investors in Europe all turn down UiPath for the Series A? What did doing the bridge round for UiPath teach Cem about reserves? When was it obvious UiPath was going to be a mega hit? How did they continue to concentrate capital with each round? When did they first start to sell shares in UiPath? What was their approach to the selldown of their position? When the company IPO'd, how much of it did they have?  4. AMA with One of Europe's Best: Does signalling exist? How does Cem advise founders on this? What has been his biggest loss? How did that change his mindset? What has been Cem's biggest miss? What did he not see? Why does Cem always believe you should manufacture arguments with founders before investing? Why does Cem believe a high GP commit can actually misalign the GP and the LP?    

On the final media/analyst day of UiPath Forward, Jon sat down with diginomica's own Alyx Macqueen, who makes their podcast series debut. Macqueen has been tracking UiPath closely, but given the AI agents fanfare and CEO Daniel Dines proclaiming an "act two" for the company, much has changed. What does this mean for customers, and what did we learn on the show floor? Macqueen shares their take, and we compare notes on our interviews and what we found pressing into the change from RPA to agentic AI - and where customers are coming from. We also explain why UiPath's keynotes were a cut above what we've heard this event season. Note: we had a bit of background noise to contend with here, some of that has been edited in post production.

On the final media/analyst day of UiPath Forward, Jon sat down with diginomica's own Alyx Macqueen, who makes their podcast series debut. Macqueen has been tracking UiPath closely, but given the AI agents fanfare and CEO Daniel Dines proclaiming an "act two" for the company, much has changed. What does this mean for customers, and what did we learn on the show floor? Macqueen shares their take, and we compare notes on our interviews and what we found pressing into the change from RPA to agentic AI - and where customers are coming from. We also explain why UiPath's keynotes were a cut above what we've heard this event season. Note: we had a bit of background noise to contend with here, some of that has been edited in post production.

“It's a bit too early to say that the race is over,” said Philippe Botteri when asked about European startups' AI progress. “I think we're just at the very early innings of this race.” Botteri is a partner at early-stage investment firm Accel with over 13 years under his belt at the firm, leading investments in DocuSign, UiPath and more recently Snyk and Chainalysis. Today on TechCrunch's Equity podcast, host Rebecca Bellan caught up Botteri to dive deep into Accel's Euroscape 2024 Report. Tapping into Botteri's experience in Cloud, SaaS security, and enterprise sectors, the pair discuss AI's rising influence, its impact on software and cloud investments, and how European startups can compete with the US. Listen to the full episode for more about:How AI is eating the software market, with AI and cloud funding predicted to hit $79.2 billion by the end of 2024.The challenges faced by traditional software companies as funding growth slows outside of AI.Why Europe's strong talent pool gives it an edge in the AI race, even as startups on the continent struggle to compete with the ungodly amounts of money U.S. tech giants have.Increased M&A activity globally amid a slow IPO market.Why 2025 will be the year of the “agentic revolution” with AI significantly impacting software development and productivity.Equity is TechCrunch's flagship podcast, produced by Theresa Loconsolo, and posts every Wednesday and Friday. Subscribe to us on Apple Podcasts, Overcast, Spotify and all the casts. You also can follow Equity on X and Threads, at @EquityPod. For the full episode transcript, for those who prefer reading over listening, check out our full archive of episodes over at Simplecast. Credits: Equity is produced by Theresa Loconsolo with editing by Kell. Bryce Durbin is our Illustrator. We'd also like to thank the audience development team and Henry Pickavet, who manages TechCrunch audio products.

Today's teacher is Rich Wong, general partner at renowned venture firm Accel. Rich is a very special investor and leader, and he spent many years as an operator prior to his time in VC. What was going to be a short stint as a venture operating partner nearly 20 years ago turned into a defining pivot for Rich. He not only quickly reached the top of the venture profession but also became the go-to investor for many luminary companies, such as Atlassian, UiPath, AdMob, Checkr, Rovio, Service Channel, and many many more.  His range of interests spans beyond venture, and he's very involved in many of the leading university-based poverty alleviation labs. It's always a treasure for us to find someone who integrates so many facets of life in service of others. Please enjoy our class with Rich Wong. For the full show notes, transcript, and links to mentioned content, check out the episode page here. ----- This episode is brought to you by EightSleep, the temperature-controlled mattress cover that heats or cools your mattress to transform your sleep. The Pod 4 Ultra is the new gold standard in intelligent sleep systems. It can be added to your current mattress like a fitted sheet and is been clinically proven to give you up to an hour more quality of sleep every night. The cooling capability can cool your side of the bed to 20 degrees below room temperature, all managed by the pod's autopilot feature, which adjusts the temperature throughout the night. Go to eightsleep.com/joys for $350 off.  ----- Joys of Compounding is a property of Pine Grove Studios in collaboration with Colossus, LLC. For more episodes of Joys of Compounding, visit joincolossus.com/episodes.  Editing and post-production work for this episode was provided by The Podcast Consultant (https://thepodcastconsultant.com). Follow us on Twitter: @Buhrman_Rick | @PaulBuser | @JoinColossus Show Notes (00:00:00) Welcome to the Joys of Compounding (00:04:41) The Atlassian Chase Story (00:07:41) Bootstrapping and Venture Capital (00:18:10) Excel's Founding and Evolution (00:22:14) Rich Wong's Early Influences (00:24:42) Becoming an Accidental Venture Capitalist (00:31:39) Excel's Team Dynamics and Investment Strategies (00:38:28) The Evolution of Mobility and AI (00:39:58) Bottom-Up Innovation and Defense Technology (00:41:25) AI's Role in Incumbents vs. Startups (00:44:53) Service Channel Case Study (00:47:58) Capital Efficiency and Indigestion (00:51:04) The Role of Grit and Overfunding (00:55:29) Venture Capital Ecosystem and Returns (01:04:03) Public Policy and Poverty Solutions (01:11:43) Balancing Career and Personal Life (01:15:37) How Rich Wants His Life To Be Measured

In this episode of the Six Five Podcast - Marketing: Art & Science CMO advisor and host Lisa Martin talks with the EMEA CMO of UiPath, Evanna Kearins. Tune in to hear Evanna share how she leveraged her journalism background to excel in B2B marketing, what the blend of artistry and science in UiPath marketing looks like and delivers, and how the Martech stack is influencing the UiPath brand. Their discussion covers: How UiPath Marketing enables the automation leader to deliver AI for the real-world enterprise An in depth exploration of the MarTech stack at UiPath and how it positively impacts pipeline and revenue A peek into some of the the practical applications of data and AI in marketing at UiPath A great “Fail to Fab” story where Evanna and team (at a previous company) converted a challenged product launch into a big company and customer win  

Der Executive MBA-Studenten telefoniert mit dem Urlauber Philipp Klöckner. Würde Pip in Ilya Sutskever's AI Start-up investieren? Aleph Alpha macht einen Pivot. Gibt es einen „intelligenten" Weg, Einzelaktien-Positionen zu verkaufen? Earnings von UiPath, C3ai und Braze. Werbung: Lass dich unverbindlich unter dkv.com/dg beraten, ob sich eine Krankenversicherung bei der DKV für dich lohnen könnte. Philipp Glöckler und Philipp Klöckner sprechen heute über: (00:00:00) Intro (00:08:40) Safe Superintelligence (SSI) (00:15:45) Aleph Alpha Pivot (00:23:30) Einzelaktien verkaufen (00:28:00) UiPath Earnings (00:31:50) C3ai Earnings (00:36:00) Braze Earnings (00:38:00) Elon Shownotes:  Aleph Alpha Pivot Bloomberg Ilya Sutskever's ‘safe' AI start-up raises $1bn FT

Laela Sturdy is Managing Partner of CapitalG, Alphabet's $7 billion independent growth fund, where she has invested in Stripe, Duolingo (DUOL), Gusto, UiPath (PATH), Webflow and Whatnot. Laela joined CapitalG shortly after its inception in 2013 and was promoted to Managing Partner in 2023, making her one of few women to be promoted into the sole leadership role within an established multibillion-dollar venture firm. Before joining CapitalG, Laela served as Managing Director of emerging businesses at Google and held leadership roles on the YouTube and Google Search teams. In Today's Episode with Laela Sturdy We Discuss: 1. Lessons from 10 Years Investing: What does Laela know now that she wishes she had known when she entered VC? What is the biggest miss for Laela? How did it change her mindset and approach? What are Laela's biggest takeaways from Stripe and UiPath? How did they change what she looks for in companies today? What is Laela's biggest advice to all new entrants to venture today? 2. How to Build a $100BN Company: Market Timing, Sizing and Staging: What does Laela mean when she says she will never take a risk on a company being able to complete a "second act"? How does Laela approach market sizing? How does Laela think about the notion that the best companies will always expand their markets? Is Laela willing to take market timing risk? What have been her biggest lessons on timing? Does Laela prefer founders who are new to a market and have optimistic naivety? Or prefer an expert in a market who knows every element of it? 3. The Deal: Pricing, Sizing and Upside: How does Laela think about price today? When is she willing to pay up vs not? What price did Laela pay that at the time seemed super high but turned out to be super cheap? What price did Laela pay that seemed super cheap but turned out to be super high? What upside is Laela underwriting towards? What does she need to see in base and best case? 4. VC Value Add: Is it all BS: Does Laela believe that the best founders really need help from their VC? Who is the best board member Laela works with? Why are they so good? What are the core areas where the VC and the founder are misaligned? What would Laela most like to change about the relationship that founders and VCs have?  

Ben Fiechtner is Chief Revenue Officer at Clari, where he drives global go-to market & revenue operations. Ben previously served as SVP at UiPath, growing their key accounts and regulated industry verticals from $150m to $450m. Before UiPath, Ben was at Salesforce where he held multiple senior roles, achieving significant year-over-year growth and always on the bleeding edge of Vertical teams.  In Today's Episode with Ben Fiechtner We Discuss: 1. How to Close Deals Faster: What are the top 3 ways sales reps can increase urgency in a deal cycle? Should reps be discounting? If so, what level can be appropriate? What is the right way to ask prospects for their internal buy process? How do you know if you are dealing with a champion? What are the single biggest reasons that deals are delayed in closing? 2. SMB to Enterprise: How and When: When is the right time to move into the enterprise? What are the single biggest mistakes startups make when making the transition? How does Ben advise startups to do it but with minimal spend and investment? 3. Verticalisation: Why, When and How: Why is it important for founders to consider a verticalised sales strategy? What are the benefits? When is the right time to consider a verticalised approach? What is the right way to resource each sales team for a verticalised approach? What are the biggest mistakes companies make when verticalising sales teams? 4. How to Hire the Best Reps: What are the top signals that a candidate will make for an amazing sales rep? What question does Ben ask in every interview? What do the best answers have? What are the biggest mistakes founders make when hiring sales reps? How fast do you know when a hire is a good hire or not?  

Ryan is joined by Thomas Hansen, the COO of Amplitude Analytics. Thomas has an impressive track record, having worked at companies like Microsoft and taken UiPath public as the chief revenue officer. He shares some really interesting insights about leadership, how to grow, inspire, and leverage AI to elevate your team. He also discusses an unexpected topic from the company's CEO in part one of two of Ryan and Thomas' conversation. Join 2,500+ readers getting weekly practical guidance to scale themselves and their companies using Artificial Intelligence and Revenue Cheat Codes.   Explore becoming Superhuman here: https://superhumanrevenue.beehiiv.com/ KEY TAKEAWAYS Amplitude Analytics provides insights on customer product usage, helping companies build better products and monetize their user base more effectively. Different growth stages require different leadership skills; it's crucial to understand where your strengths lie and hire stage-appropriate executives. Situational leadership involves adapting your approach based on individual team member's needs and circumstances to maximize their potential. AI is a transformative force in business, with Amplitude leveraging it both for customer-facing features and internal operations. Consolidating tech stacks can increase efficiency and productivity, allowing sales teams to spend more time selling and less time managing tools. Embracing AI technologies like conversational intelligence can lead to significant improvements in metrics such as Average Selling Price (ASP). Leaders should lead by example. Thomas personally conducts cold outreach to 10 potential clients weekly, demonstrating the importance of staying hands-on. Continuous learning and experimentation with new AI tools and technologies are essential for staying competitive in today's business environment. BEST MOMENTS "Every stage of a company and its formation is unique. And frankly, different stages also tend to by and large require different folks."  "My point of view on situational leadership is, it's not about others adapting to work with me. It's a bit about me recognizing where a person is at any given point in time in their journey, including having a sense for what's going on in their personal life." "In my 32 years being an operator in the tech space, I've seen some tectonic changes. You had the arrival of the internet, you had the mobile explosion, you had the cloud. And then for me, the fourth big change, the biggest change of everything is the arrival of AI."  "As much as I may be the president of Amplitude, my role every day is I'm selling. I also work as an SDR. Every day. It is on me personally, as it's on all of us to take personal ownership for growing our businesses."  "I do a lot of cold calling outreach through LinkedIn and through email.  I do, if you believe it or not, I do 10 a week." Ryan Staley Founder and CEO Whale Boss ryan@whalesellingsystem.com www.ryanstaley.io Saas, Saas growth, Scale, Business Growth, B2b Saas, Saas Sales, Enterprise Saas, Business growth strategy, founder, ceo: https://www.whalesellingsystem.com/closingsecrets

Hier gibt's mehr Infos zur Portfolioanalyse. Erfahre hier mehr über unseren Partner Scalable Capital - dem Broker mit Flatrate und Zinsen. Alle weiteren Infos gibt's hier: scalable.capital/oaws. Aktien + Whatsapp = Hier anmelden. Lieber als Newsletter? Geht auch.  Das Buch zum Podcast? Jetzt lesen. Analysten finden BMW gut und Mercedes-Benz alt. Die CompuGroup findet Frankreich zu langsam. UiPath findet sich selbst zu ineffizient, BP findet Gelsenkirchen zu ineffizient. Und Daten finden Novo Nordisk ineffektiver als Eli Lilly. Zinsen sinken, Immo-Aktien steigen. Börse könnte so einfach sein. Ist sie aber nicht. Bestes Beispiel: Vonovia (WKN: A1ML7J). Niederlande gegen England. England hat mehr Börsenwert, größere Banken, größere Börsen und größere Fachverlage. Aber die Niederlande haben vierfache Chip-Innovation, Software von Elastic (WKN: A2N5RS) & Adyen (WKN: A2JNF4) und Investments von Prosus (WKN: A2PRDK). Diesen Podcast vom 10.07.2024, 3:00 Uhr stellt dir die Podstars GmbH (Noah Leidinger) zur Verfügung.

n this episode of the EUVC podcast, Andreas discusses with Carlos Eduardo Espinal , Managing Partner at Seedcamp.Carlos Eduardo Espinal is a Managing Partner at Seedcamp, arguably, Europe's leading seed fund, first launched in 2007 to support European entrepreneurs truly compete on a global scale. With investments in over 460 companies including publicly listed Romanian-founded, UiPath, Wise and unicorns Revolut, wefox and Pleo. Carlos is a published author, fellow podcaster and has been on the Forbes Midas List as one of the most influential VCs in Europe for more or less as long as yours truly has been alive.In today's discussion, we're talking about the third edition of the "Fundraising field guide" the latest startup founder's guide to all things fundraising launched by Carlos. This third edition captured a very interesting period in VC, marking the completion of VC market's full fundraising cycle.The first edition of the book was written during the linear growth curve of the post-2008 era. The second during the “bubble” in valuations formed post-COVID where we saw large injections of capital into private markets leading to an exponential growth period for startups. This third edition covers the collapse of that “bubble”, and highlights common pitfalls you should avoid as an early-stage founder (such as taking too much money).Go to eu.vc for our core learnings and the full video interview

Quantum Rise, a Chicago-based startup which does AI-driven automation for companies like dunnhumby (a retail analytics platform for the the grocery industry), has raised a $15 million seed round from Erie Street Growth Partners. Its approach is somewhat akin to UIPath's, a company famous for bringing robotic process automation to the enterprise. Learn more about your ad choices. Visit podcastchoices.com/adchoices

Avalonia XPF This episode of The Modern .NET Show is supported, in part, by Avalonia XPF, a binary-compatible cross-platform fork of WPF, enables WPF apps to run on new platforms with minimal effort and maximum compatibility. Show Notes I want it to be like one of those books that you can pick up and you can, like, you don't have to have .NET experience. You might, you know, maybe, you know, Java or maybe, you know, Python or something like that. You should be able to pick this book up and get to a point where you can actually build real world applications with .NET that are secure, they're fast, they're well tested. They have localization built in. They're put into containers that you can throw into like a Kubernetes. I wanted to get to that point where it's like, you could build applications that I've built like, say, with UiPath — Dustin Metzgar Welcome to The Modern .NET Show! Formerly known as The .NET Core Podcast, we are the go-to podcast for all .NET developers worldwide and I am your host Jamie "GaProgMan" Taylor. In this episode, Dustin Metzgar joined us to talk about his new book ".NET in Action Second Edition." This book takes the first edition, written back in 2018, which targetted .NET Core 2 and upgrades and expands it to both cover a lot more content and to focus on .NET 8. Along the way, we also discussed the basics of identity and the common pitfalls that developers fall into when they work with one of the current identity standards. So certificates are still involved too because it's because you need that certificate to sign the tokens. And I think what's interesting about certificates is like you have that, you know, this kind of asymmetric encryption where, you know, you have a private key and then you publish a public key that everybody can see to use to kind of decrypt your, what you sign, what you encrypt. And that's a kind of a feature of like these identity providers. — Dustin Metzgar So let's sit back, open up a terminal, type in dotnet new podcast and we'll dive into the core of Modern .NET. Supporting the Show If you find this episode useful in any way, please consider supporting the show by either leaving a review (check our review page for ways to do that), sharing the episode with a friend or colleague, buying the host a coffee, or considering becoming a Patron of the show. Full Show Notes The full show notes, including links to some of the things we discussed and a full transcription of this episode, can be found at: https://dotnetcore.show/season-6/net-unwrapped-from-workflow-engines-to-kubernetes-containers-a-developers-journey-with-dustin-metzgar/ Useful Links A discount code, good for 45% off all Manning Products: dotnetshow24 UiPath .NET in Action Second Edition Episode 3 - CoreWF With Dustin Metzgar S06E05 - Navigating the .NETverse: From Assembler to Open Source Marvel with Scott Hunter Episode 104 - C# with Mads Torgersen S06E09 - From Code Generation to Revolutionary RavenDB: Unveiling the Database Secrets with Oren Eini UiPath/CoreWF on GitHub Duende Oauth OpenID Connect Okta Auth0 OpenIddict Papers Please Entra IdentityModel Auth0 Blog Dustin on Mastodon Supporting the show: Leave a rating or review Buy the show a coffee Become a patron Getting in touch: via the contact page joining the Discord Music created by Mono Memory Music, licensed to RJJ Software for use in The Modern .NET Show Remember to rate and review the show on Apple Podcasts, Podchaser, or wherever you find your podcasts, this will help the show's audience grow. Or you can just share the show with a friend. And don't forget to reach out via our Contact page. We're very interested in your opinion of the show, so please get in touch. You can support the show by making a monthly donation on the show's Patreon page at: https://www.patreon.com/TheDotNetCorePodcast.

In today's episode, we delve into the question: Is the consumer broke? We analyze recent earnings reports from key retailers like Best Buy, Foot Locker, and Kohl's to understand consumer behavior amidst economic changes. We also explore trends in enterprise software spending and the implications of recent reports from Salesforce and UiPath. Additionally, we discuss the potential impact of upcoming PKI core data on the market and share insights on GDP revisions and jobless claims. Tune in for a comprehensive look at the current state of the consumer economy and what it means for the future. [00:00:00] Introduction and overview of today's topics: consumer spending, enterprise software, and the upcoming PKI core data. [00:00:51] Discussion on changes in consumer behavior post-pandemic and its impact on discretionary spending. [00:02:15] Best Buy's earnings: Miss on revenue, beating earnings, and highlighting consumer pullback on discretionary items. [00:03:15] Foot Locker's earnings: Matched revenue, beat earnings, and the CEO's focus on margins and retail pricing. [00:04:20] Kohl's earnings: Miss on revenue and earnings, guidance cut, and same-store sales down 5.3%. [00:05:36] Analysis of consumer spending trends in grocery versus discretionary items based on Target and Walmart reports. [00:06:37] Salesforce's earnings: Miss on revenue and weak forecast due to a measured buying environment. [00:08:21] UiPath's challenges: CEO resignation and weak performance report. [00:08:50] Mixed results in tech earnings: New Topic's weak guidance versus HP Inc. and Pure Storage's strong performance. [00:09:14] Conclusion on consumer spending: Differentiating between asset owners and renters, and the impact on discretionary spending. Best Buy Foot Locker Kohl's Salesforce UiPath One Rental at a Time School Thank you for joining us in today's episode as we explored the state of the consumer economy. If you found this discussion insightful, please rate, follow, share, and leave a review. Your feedback helps us bring you more valuable content. For further insights and to connect with industry experts, join the One Rental at a Time School community. See you next time!

What's happened to B2B SaaS – and will NVIDIA eat OpenAI's lunch? Learn the latest movements in tech startups from industry insiders. In this week's episode, Chris, Emil and Yaniv discuss: B2B, Or Not To Be: Disappointing guidance from industry giants like Salesforce, Cloudflare and UiPath bodes poorly for the future of enterprise B2B SaaS businesses. Invader NIM: NVIDIA's move to cannibalize the developer platform layer may have big ramifications for companies like OpenAI, Amazon, and Meta. The End Is AI: A NYT open letter raises questions about whether Google, OpenAI, and other AI companies are truly prioritizing safety. Canny Valley: Chris shares his 'man on the street' perspective from San Francisco, exploring whether the physical Valley remains the heart of Silicon Valley-style thinking amidst rumors of a resurgence. Don't miss these crucial insights for founders, investors and industry leaders! The Pact Honour The Startup Podcast Pact! If you have listened to TSP and gotten value from it, please: Follow, rate, and review us in your listening app Subscribe to the TSP Mailing List at ⁠⁠⁠⁠⁠⁠⁠⁠https://thestartuppodcast.beehiiv.com/subscribe⁠⁠⁠⁠⁠⁠⁠⁠ Secure your official TSP merchandise at ⁠⁠⁠⁠⁠⁠⁠⁠https://shop.tsp.show/⁠⁠⁠⁠⁠⁠⁠⁠ Follow us on YouTube at ⁠⁠⁠⁠⁠⁠⁠⁠https://www.youtube.com/@startup-podcast⁠⁠⁠⁠⁠⁠⁠⁠ Give us a public shout-out on LinkedIn or anywhere you have a social media following. Key links The Startup Podcast is sponsored by Vanta. Vanta helps businesses get and stay compliant by automating up to 90% of the work for the most in demand compliance frameworks. With over 200 integrations, you can easily monitor and secure the tools your business relies on. For a limited-time offer of US$1,000 off, go to ⁠⁠⁠⁠⁠⁠⁠www.vanta.com/tsp⁠⁠⁠⁠⁠⁠⁠. Get your question in for our next Q&A episode: ⁠⁠⁠⁠⁠⁠⁠⁠https://forms.gle/NZzgNWVLiFmwvFA2A⁠⁠⁠⁠⁠⁠⁠⁠ The Startup Podcast website: ⁠⁠⁠⁠⁠⁠⁠⁠https://tsp.show⁠⁠⁠⁠⁠⁠⁠⁠ Learn more about Chris and Yaniv Work 1:1 with Chris: ⁠⁠⁠⁠⁠⁠⁠⁠http://chrissaad.com/advisory/⁠⁠⁠⁠⁠⁠⁠⁠ Follow Chris on Linkedin: ⁠⁠⁠⁠⁠⁠⁠⁠https://www.linkedin.com/in/chrissaad/⁠⁠⁠⁠⁠⁠⁠⁠ Follow Yaniv on Linkedin: ⁠⁠⁠⁠⁠⁠⁠⁠https://www.linkedin.com/in/ybernstein/⁠⁠⁠⁠⁠⁠⁠⁠ Credits Editor: ⁠⁠⁠⁠⁠⁠⁠⁠Justin McArthur⁠⁠⁠⁠⁠⁠⁠⁠ Intro Voice: ⁠⁠⁠⁠⁠⁠⁠⁠Jeremiah Owyang⁠⁠⁠⁠⁠⁠⁠⁠

This episode of the HR L&D Podcast is sponsored by Deel, the all-in-one Global People Platform that simplifies how you manage the entire global team lifecycle. Hire and onboard talent in over 150 countries in minutes. Run payroll in over 100 countries with one click. Offer competitive benefits, equipment, and equity from a single dashboard. From contractors, direct employees, EOR, and more, you can manage them all in one place with Deel.Book a demo now: https://www.deel.com/inbound-general?utm_medium=podcast&utm_source=nickday&utm_campaign=ww_aware_branding_nickday_podcast_hrld-nickday-mar24_all_all&utm_content=aware_all_podcast_hrld-nickday-audio_enWelcome back to the HR L&D Podcast, your go-to place for insights into Human Resources and Learning & Development trends. I'm your host, Nick Day, CEO of JGA Recruitment, a global HR recruitment firm. Today, we are joined by Bridgette McInnis-Day, Chief People Officer at UiPath, a leading automation and AI organisation. Bridgette brings a wealth of experience from her time at tech giants Google and SAP. Now, she's at the forefront of shaping UiPath's talent acquisition and development strategies, as well as fostering a dynamic organisational culture.Key Learnings:A strong organisational culture is crucial for achieving business objectives. Engage culture teams and champions to maintain and evolve this culture.Regularly assess and adapt your organization's values and behaviors to ensure they align with your mission and evolving work environment.Implement programs like LEAP and People Unity Councils to support diversity, especially in tech roles, and meet diversity hiring goals.Embrace automation and AI to streamline HR processes, increase efficiency, and boost employee engagement and satisfaction.Seek sponsorship and mentorship, gain diverse experience by stepping outside traditional HR roles, and focus on building a people-first approach to succeed as an HR leader.Find your ideal candidate with our job vacancy system: https://jgarecruitment.ck.page/919cf6b9eaSign up to the HR L&D Newsletter - https://jgarecruitment.ck.page/23e7b153e7Connect with Bridgette:Linkedin - https://www.linkedin.com/in/brigettemcinnisday/Connect with Nick Day:LinkedIn: https://www.linkedin.com/in/nickday/Of course, if you are an HR or L&D professional listening to this podcast and you have an HR, HRIS or L&D related vacancy that you would love some specialist HR recruitment support with – please also get in touch with me! I would love to help show you what a great HR recruitment experience feels like! You can reach out to me directly at nick@jgarecruitment.com or give me a call – 01727800377.Thanks for listening folks – I look forward to bringing you the next episode of the HR L&D Podcast real soon!

In der heutigen Folge von “Alles auf Aktien” sprechen die Finanzjournalisten Anja Ettel und Holger Zschäpitz über ein Comeback amerikanischer Mode-Einzelhändler, beunruhigende Zahlen für Tesla und was sonst noch wichtig ist in dieser Woche. Außerdem geht es um Walmart, Abercrombie&Fitch, Gap, Target, Kohl's, Footlocker, American Eagle, Franklin FTSE India 30/18 Capped (A2PB5W), Xtrackers MSCI India (DBX0G0), Adani Group, Larsen & Toubro Ltd., NTPC Ltd., NHPC Ltd., Indian Bank, Hindustan Aeronautics, Salesforce, Nutanix, UiPath, Workday, Gitlab, Confluent, Samsara, ServiceNow, Autodesk, Adobe, Microsoft, Alphabet, Braze und Amazon. Eure Sprachnachrichten für die 1000. Folge schickt ihr bitte an die Nummer: 0170/3753558. Wir freuen uns an Feedback über aaa@welt.de. Ab sofort gibt es noch mehr "Alles auf Aktien" bei WELTplus und Apple Podcasts – inklusive aller Artikel der Hosts und AAA-Newsletter. Hier bei WELT: https://www.welt.de/podcasts/alles-auf-aktien/plus247399208/Boersen-Podcast-AAA-Bonus-Folgen-Jede-Woche-noch-mehr-Antworten-auf-Eure-Boersen-Fragen.html. Disclaimer: Die im Podcast besprochenen Aktien und Fonds stellen keine spezifischen Kauf- oder Anlage-Empfehlungen dar. Die Moderatoren und der Verlag haften nicht für etwaige Verluste, die aufgrund der Umsetzung der Gedanken oder Ideen entstehen. Hörtipps: Für alle, die noch mehr wissen wollen: Holger Zschäpitz können Sie jede Woche im Finanz- und Wirtschaftspodcast "Deffner&Zschäpitz" hören. Außerdem bei WELT: Im werktäglichen Podcast „Das bringt der Tag“ geben wir Ihnen im Gespräch mit WELT-Experten die wichtigsten Hintergrundinformationen zu einem politischen Top-Thema des Tages. +++ Werbung +++ Du möchtest mehr über unsere Werbepartner erfahren? Hier findest du alle Infos & Rabatte! https://linktr.ee/alles_auf_aktien Impressum: https://www.welt.de/services/article7893735/Impressum.html Datenschutz: https://www.welt.de/services/article157550705/Datenschutzerklaerung-WELT-DIGITAL.html

In this episode, we sit down with Daniel Dines, the co-founder and CEO of UiPath. From a small rented apartment in Bucharest to $1.3 billion in revenue, UiPath's story is one of perseverance, innovation, and strategic pivots. Daniel shares his insights on the pivotal moments that shaped UiPath, how to build a robust go-to-market strategy, the role of partnerships, and the lessons learned in hiring and managing a sales organization. UIPath Website - https://www.uipath.com/ Twitter - https://x.com/UiPath Daniel Dines LinkedIn - https://www.linkedin.com/in/danieldines Twitter - https://x.com/danieldines FIRSTMARK Website - https://firstmark.com Twitter - https://twitter.com/FirstMarkCap Matt Turck (Managing Director) LinkedIn - https://www.linkedin.com/in/turck/ Twitter - https://twitter.com/mattturck (00:00) Intro (01:38) UiPath was founded in an apartment in Bucharest. How did it all start? (08:05) Building a global product (11:26) The growth stage. (18:50) "We were AI from the beginning" (20:10) Raising the first round of funding. (23:48) Working with the board. (25:11) How did UiPath expand from the Romanian to the global market? (35:00) Process Mining, Task Mining, and Communications Mining. (41:41) The Automation Layer explained. (45:28) The use cases for using AI in UiPath's automations (56:22) UiPath's strategy for Gen AI adoption. (58:27) The team. (59:42) How important are partnerships for enterprise (01:02:48) Recruiting the best salespeople in the industry (01:07:10) Scaling from a software engineer to the CEO of a large company.

Chris Johnson is Co-founder & Managing Partner of Artisanal Talent Group, a highly specialized boutique executive search firm known for building some of tech's most talented executive teams. Chris leads the Product and Engineering Leaders Practice, and is one of the most highly sought-after search consultants in the field for these critical roles at tier-1, high profile, VC backed and public companies. Over the past few years, Chris has completed Product and Engineering searches for Rippling, Notion, Rubrik, Airtable, ServiceNow, Databricks, Figma, UiPath, Confluent, Mulesoft, Starburst, GitLab, Splunk, Harness, New Relic, Elastic, dbt Labs, MessageBird, Postman, Coalition, Loom, Pendo, Procore, etc. In this episode, Chris shares deep insights on how executive recruiters work and how to work with them. He also shares advice on how to be deliberate and thoughtful about mapping your career journey. Highlights: * Case Study of a CPO Search* How do accomplished executive candidates stand out* Hiring trends - FAANG candidates, Domain relevance* Are you a wartime or peacetime leader* Does a company really need a CPO* How recruiters assess candidates for "fit"* How can candidates craft a strong narrative about themselves* How to balance the use of "I" vs "We" in interviews* How to talk about weak spots on the resume* How to build relationships with exec recruiters* Are you playing Career Chess or Checkers* Diversity, Equity and Inclusion in exec searches* How recruiters think about exceptions to the job spec

Today, we have Natasha Lytton with us.Natasha is the Director of Brand at Seedcamp, where she runs all things brand, network strategy, and post-investment activities. She creates the infrastructure and runs the team to support the portfolio of the fund that stands for over +460 companies. She loves discovering and helping to build startups that have the potential to radically change the future and who are shaping the world we want to be part of.Seedcamp first launched in 2007 to support European entrepreneurs in truly competing on a global scale. With investments in over 460 companies including publicly listed Romanian-founded, UiPath, Wise, and unicorns Revolut, wefox, and Pleo. Carlos is a published author, fellow podcaster and has been on the Forbes Midas List as one of the most influential VCs in Europe for more or less as long as yours truly has been alive.Go to eu.vc for our core learnings and the full video interview

Daniel Dines is the Co-Founder @ UiPath, one of the most incredible journeys in startups. For 10 years, UiPath was a bootstrapped company that scaled to just $500K in revenue. Then it all changed, product market fit became obvious and the rest is history. The company went on to raise funding from Sequoia, Accel, Kleiner Perkins and more. Today, the company is worth over $10BN, listed on the NASDAQ and does $1BN+ in revenue. In Today's Episode with Daniel Dines We Discuss: 1. From a Dollar a Day to Romania's Richest Man: How would Daniel's parents and teachers have described the young Daniel? How did Daniel first learn to code? Why was his first programming job on $300 per month the best? How did Daniel learn English by playing bridge with his friends? What was the a-ha moment for Daniel with UiPath? 2. Becoming a Billionaire: The Mental Journey: What does Daniel mean when he says everyone is a prisoner of their own mind? How does Daniel reflect on his own relationship to money? How did having absolutely nothing impact Daniel's relationship to risk? Why does Daniel think that he does not really experience or feel happiness? 3. 10 Years to $500K ARR: The Miracle Bootstrapping Journey: After 10 years, UiPath had just $500K in ARR, what was the one single moment that changed everything in 2014? How did raising the seed round change everything for Daniel? How did it change his approach to operating? What was the impact of having Sequoia invest? Does it change the game? Why did Daniel say no to them the first time they tried for the Series B? 4. Journey to a $10BN Public Company: The Crucible Moments: How did the company almost go bust when it spent $400M against a plan of $150M in 2021? What is the single proudest moment Daniel has of the 19 year journey with UiPath? What have been Daniel's biggest management lessons in scaling UiPath to $1BN in ARR? Knowing all that Daniel does today, what would he have done differently about the UiPath journey?

In this episode of the Sustainable Supply Chain Podcast, I had the pleasure of speaking with Hans Thalbauer, a seasoned professional from UiPath, (and a former colleague of mine from SAP) who has spent over 25 years in the supply chain sector. Hans brought to the table a wealth of knowledge on AI's potential to revolutionise sustainability within supply chains globally. We explored the pivotal role of AI in automating business processes, highlighting its capacity to significantly impact carbon footprint reduction, circular economy promotion, and the advancement of social responsibility. Hans underscored the urgent need for businesses to address these areas by leveraging AI, particularly in tackling scope three carbon emissions and advocating for more circular approaches in product lifecycle management. Our conversation shed light on the complex challenges businesses face, from regulatory pressures to the intricate dynamics of global supply chains, and how AI-driven solutions offer a path towards more sustainable and efficient operations. Hans's insights into the necessity of integrating sustainability into the DNA of supply chain processes were thought-provoking, emphasising the critical need for innovation in product design and the sourcing of materials. It's clear that the journey towards sustainability is both a challenge and an opportunity for companies worldwide. Join us as we delve into these pressing issues and explore how embracing technology can lead to a more sustainable future for all.Don't forget to also check out the video version of this episode on YouTube Elevate your brand with the ‘Sustainable Supply Chain' podcast, the voice of supply chain sustainability.Last year, this podcast's episodes were downloaded over 113,000 times by senior supply chain executives around the world.Become a sponsor. Lead the conversation.Contact me for sponsorship opportunities and turn downloads into dialogues.Act today. Influence the future.Support the showPodcast supportersI'd like to sincerely thank this podcast's generous supporters: Lorcan Sheehan Krishna Kumar Olivier Brusle Alicia Farag Joël VANDI Luis Olavarria Alvaro Aguilar And remember you too can Support the Podcast - it is really easy and hugely important as it will enable me to continue to create more excellent Digital Supply Chain episodes like this one.Podcast Sponsorship Opportunities:If you/your organisation is interested in sponsoring this podcast - I have several options available. Let's talk!FinallyIf you have any comments/suggestions or questions for the podcast - feel free to just send me a direct message on Twitter/LinkedIn. If you liked this show, please don't forget to rate and/or review it. It makes a big difference to help new people discover it. Thanks for listening.

Back on track with inventory, Target plans its next phase of growth with an industry mandate: the membership program. (00:21) Ron Gross and Jason Moser discuss: - Crowdstrike's eye-popping quarter and the strength of cybersecurity spend. - Target's rebound and how it might get back to growth. - The stories behind rough earnings from Foot Locker, Campbell's, and Nordstrom. (19:11) Motley Fool Money's go-to film critic Nell Minow provides an Oscars preview, update on the state of the movie biz and some of her favorite films from 2023. (34:41) Ron and Jason break down two stocks on their radar: UiPath and Titan. Stocks discussed: CRWD, TGT, TWLO, FL, CPB, JWN, TWI, PATH Host: Dylan Lewis Guests: Ron Gross, Jason Moser, Nell Minow Engineers: Dan Boyd Learn more about your ad choices. Visit megaphone.fm/adchoices

#updateai #customersuccess #saas #business Sarah Parker, SVP, Global Customer Success at BetterUp joins the hosts ⁠⁠Kristi Faltorusso⁠⁠, ⁠⁠Jon Johnson⁠⁠ & ⁠⁠Josh Schachter⁠⁠. They discuss the need for a transition from high-touch to low-touch customer interactions and the mindset shift required for CSMs for a self-service approach. Timestamps 0:00 - Preview 1:02 - Josh's childhood bedroom & Men need pillows 2:36 - Wish Jon a Happy Birthday! 4:15 - Meet Sarah Parker & Learn about BetterUp 6:42 - How coaching equips leaders to navigate challenges 10:30 - Challenges at BetterUp 13:00 - High-touch approach for customer success 14:40 - Challenges despite a high NPS 18:18 - Services offered by BetterUp 22:04 - Mindset transition from a service provider to a partner 25:15 - Augmenting CSMs & enabling customers as platform owners 29:10 - High demand for low-touch models faces resistance. 31:45 - Articulating worth for maximizing impact 33:54 - CSMs are trained to be a superhero 35:33 - Transitioning from UiPath to BetterUp was personal 37:35 - Wrap up! ___________________________

Big tech had a monster 2023, but companies have some big expectations and valuations to live up to in the new year. (00:21) Jason and Matt Argersinger discuss: - The premium 2023's Magnificent Seven are currently trading at and why some other areas look a bit more attractive now for new money. - Holiday e-commerce and retail numbers, and what they say about the shopping season. - Why Walgreen's status as a Dividend Aristocrat is over. (19:11) David Gardner shares some timeless investing advice and some inspiration to kick off 2024. (34:20) Jason and Matt break down two stocks on their radar: UiPath and Pebblebrook Hotel Trust. Stocks discussed: AAPL, NVDA, GOOG, GOOGL, TSLA, META, WBA, NFLX, NET, MTN Host: Dylan Lewis Guests: Matt Argersinger, Jason Moser, David Gardner Engineers: Dan Boyd, Rick Engdahl Learn more about your ad choices. Visit megaphone.fm/adchoices