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Dave Fish and Steve Smith have worked tirelessly for many decades to make tennis more accessible to the masses. Dave Fish is the former head men's coach at Harvard winning 21 Ivy League titles during his 42 year tenure. After his retirement from college coaching he served as Director of Development for UTR. He was also inducted into the ITA Hall of Fame in 2019. Steve Smith is the founder and co-director of GreatBase tennis and has spent almost 50 years studying the game of tennis, developing tennis players and educating coaches. He has worked as a tennis educator for families, federations, universities and associations in over 30 countries. In this podcast we discuss many different matters, including what role college coaches play in the advancement of the sport of tennis and how coaches can become better teachers of the game to their teams and community members.
The guest on the 45th episode of our GreatBase Tennis podcast is Dave Fish. Combine Dave Fish's half-century in tennis, his intellectual capacity and his love for tennis and you have a voice of reason. If there was a hypothetical list for an international tennis commissioner, Dave Fish would have to be a candidate to consider. He was recently inducted into the Intercollegiate Tennis Hall of Fame. He is best known for his career at Harvard and his efforts in launching the UTR.The conversation was primarily based on two simple ways to improve tennis in the US: 1) tennis instruction, and 2) tennis competition. In regard to instruction, Dave is a supporter of our GreatBase Tennis curriculum. For twelve years, the Harvard tennis camp used our curriculum. In regard to tennis competition, Dave is on a mission to make playing tennis less expensive and more productive.
Dave Fish has lived an extraordinary life in tennis and squash, first as a player at Harvard University, and then as their coach, a post he held for 42 years. Fish was a two-time first team All-America and All-Ivy selection during his tenure on the squash team, he helped lead the men's squash team to three national titles, and the men's tennis team to an Ivy League championship in 1970.As a coach he won 21 Ivy League titles and coached former world #4, James Blake. We had a very interesting chat about his career, his perceptions of college tennis, and his previous involvement at the inception of the UTR. Recorded 3/29/21, released 4/6/21Powered by Sergio Tacchini See acast.com/privacy for privacy and opt-out information.
Not very often you see companies investing in a customer experience team. But, more than anything else, if you’re looking for exponential growth this is where you should begin first.But like all of you, I do have this question, where to begin and what kind of benefits will it bring in.Our guest today is David Fish, CEO, and Founder of CuriosityCX, a consumer research and customer experience consultancy company. He has launched over 50 large scale CX programs across multiple industries.Show Notes:[1:48] The journey towards doing a doctorate in applied psychology, where did it all start.[3:27] Customer experience mistakes that eCommerce brands are making in 2020.[6:01] Why global shipping is something your brand should focus on now.[9:18] How to reduce your product returns.[13:49] Do consumers really like those product surveys?[17:58] Why having an internal CX team is really important?[21:25] What do consumers expect when they visit your website homepage.[24:22] What helps you to create a brand identity.[26:25] Do chatbots really add value to a consumer when they browse your website?[30:16] How to create an effective journey mapping customer experience?[36:06] One advertisement that Dave liked?[36:52] Customer experience efforts that Dave liked - one digital and one on non-digital.Show Links and ReferencesCuriositycx.comCX articles by DaveDave on LinkedInShiva Kumaar on LinkedinDriven: Ecommerce at Work Home
Dave Fish, former coach of the Harvard Men's Team, joins us and reflects brilliantly on how the changes we are seeing in society at present can be traced in almost direct parallel through the development of the game of tennis in America and the establishment of the Davis Cup. He then looks across the Covid-19 issue and societal pressures and forms what he sees might be a new paradigm in local, national and international tennis. "Never Let A Good Crisis Go To Waste" Dave puts in perspective, by referring back to the 1960s and 70s and how his collegiate career progressed, how tennis and role models helped to maintain his goals and moral views as society questioned itself, much like today. Dave believes that Covid could positively and significantly change the face of tennis, from collegiate tennis through to junior tennis and even at the professional level. He sees a future that is much more "localized" through UTR, rather than chasing points through certain age categories. Funds might not be as available, in the near term, to juniors following Covid. The former Harvard coach sees a possibility in which a refocusing on player development in the coming years might bring success to American tennis again. Through the Universal Tennis Rating (UTR) program, Dave believes tennis will also be further "localized" - with tournaments across all age groups based on ability, not age. More local play will be a part of the future picture of competitive tennis, from juniors all the way through to the professional leve. Dave discusses the NCAA rules and how they may come to affect decisions by junior tennis players in which some juniors are more than ever repeating 8th grade. This "gap" year then allows American junior players to compete with older European players who are participating at higher and higher rates in college tennis. Communication at the right time and through the appropriate avenues by a junior to a college coach is crucial for both the player and the coach, Dave points out, as they work through the recruiting process. And, having spent over 40 years as head coach at Harvard, how would Dave approach a parent and junior player who might ask: "I won't develop as much at college as I will on a pro tour... you might just keep me at number 5 for all four years." Dave's biggest challenge as a coach? Well, it wasn't getting James Blake on to the tour. Have a listen and find out what made Dave Fish one of the greatest tennis coaches in NCAA history.
Dave Fish, Ph.D., founder and CEO of CuriosityCX stops by to reflect on his career in CX and discuss a series of events and the customer experience management lessons learned upon the death of his father. The discussion helps to illustrate the situational factors that organizations need to be aware of and respond to when designing customer experiences, as well as the importance of empathy in the design process.
This week Dave was going to be smug about not messing it up, Casey got in trouble for this last time, and Cody calls for more lies. Also, shocking! Show Notes: 00:00 - The Beginning 01:55 - Science Time with Dave: Fish 03:50 - Fruitwards: Insensitive Eyeballs 08:21 - Twittershins Rapidballs 13:00 - What Day is This?: National Static Electricity Day 21:44 - Improv Game of the Week: Guest Game 31:55 - The Ending
Ash wins the Pokemon League, Nintendo's 'Ring Fit Adventure' is... a thing and Dave (Fish) debuts the trailer to his OWN HORROR FICK, 'Ashburn Waters.'
Dave Fish is founder and CEO of CuriosityCX an insights, creative, and customer experience agency. He has spent over 20 years understanding the grey areas of consumer behavior. Dave has been directly involved in designing and executing Customer Experience initiatives and has extensive supplier and client-side experience in all facets of consumer behavior research. Dave held executive positions at The Engine Group, The Mars Agency, MaritzCX, as well as at JD Power, American Savings Bank and Toyota Motor Sales. Dave regularly writes and presents on CX topics. His work has appeared in the Wall Street Journal, Automotive News, CNN, USA Today, Reuters, and CRM Magazine and on numerous television networks. He is a regular contributor to the American Marketing Association and is a featured columnist on CustomerThink. He holds a Ph.D. in Social Psychology from Claremont Graduate University and as Adjunct Professor of Marketing at the Sam M. Walton School of Business at University of Arkansas. Follow Worthix on LinkedIn: www.linkedin.com/company/worthix/ Follow Worthix on Twitter: @worthix Follow Dave FIsh on LinkedIn: www.linkedin.com/in/fishdd/ Follow Dave on Twitter: @DoctorPescado Follow Mary Drumond on LinkedIn: www.linkedin.com/in/marydrumond/ Follow Mary Drumond on Twitter: @drumondmary
Universal Tennis Rating system has big plans for the tennis world. In this interview, Dave Fish who is Head of Development for UTR discusses how UTR came to be, the influence UTR hopes to have on tennis players, and how they plan on shaping the future of tennis.
Mark, Jules and Dave discuss the latest cast member announced for Star Wars IX, we take a look at the 48 minute long gameplay video for Cyberpunk 2077 and Dave (Fish) shares his thoughts on The Meg. Special thanks to Fish from Fish and Connor Saw a Movie Podcast for stepping in this week while Maso is away.For all the latest head to MustPlay.net.au
Hello everyone, welcome to The Coach Steve Clark PhD Show. Thanks for joining me and I hope you can just sit back, relax and enjoy the conversation. Today I have as my guest a very long time friend and coaching colleague who has been a great voice for NCAA tennis and AMERICAN tennis at large, Dave Fish of Harvard Men’s Tennis. Dave is at his 39th year as the Head coach at Harvard. He was a1972 graduate of Harvard, played on 3 national championship squash teams and one Ivy Champion tennis team with the Crimson. Dave has had an impressive 626-284-1 overall record for a .688 percentage making him the winningest men's tennis coach in Harvard history. He guided Harvard into the NCAA Championships 22 times so far. He has tutored 15 All-Americans including James Blake (singles and doubles) Now achievements aside, Dave will be the first to tell you that more important is the character and integrity of a person. Dave is a great friend on both counts. He is more interested in the development of tennis than the focus being on him so, with that lets get into some topics for our young players, parents, and coaches regarding the NCAA, USTA, the UTR and more. Please see coachsteveclarkphd.com for more of my discussion, resources, blogs and podcasts.
On Episode 12 of The Tennis Files Podcast, I spoke with Dave Fish, coach of Harvard University Men's Tennis, about the Universal Tennis Rating system (UTR). UTR provides tennis players worldwide a common scale to determine their level of play based on actual match results without regard for age, gender or where the matches are played. Dave also discussed audience-submitted questions regarding what it is like to be on the Harvard Men's Tennis Team. The UTR system helps facilitate more competitive matches and gives players a more accurate way of determining their skill level. Even John McEnroe is a fan of UTR because of its ability to provide players with more competitive local-based matchplay. With UTR, tennis players can compare their skill level with other players from all around the world. UTR is not only a wonderful resource for tennis players, but it helps coaches, parents, tennis associations and tournament directors more accurately gauge players' tennis abilities based on UTR's 16 level-scale. College tennis recruits can use UTR to figure out the ratings of a team's roster and help them decide whether that school is a fit for them and their tennis skills. UTR is an exciting new rating system that is revolutionizing the game of tennis. Learn more about your ad choices. Visit megaphone.fm/adchoices
Is Harvard where your college tennis belongs? Coach Fish enters his 39th season with the Crimson. Just the third coach in the history of Harvard, coach Fish is active in many outside activities which support tennis, including the URT system.
Host Lisa Stone discusses all things junior/college tennis
Welcome to the Coach Steve Clark Ph.D Show where we aim to encourage, inspire and equip coaches, players and parents who in turn inspire and equip others to promote tennis, foster sportsmanship, and develop greater players and people. Today's Guest or Topic Today I will be talking with long time coaching colleague and Harvard's Head Men's Tennis coach David Fish. In his 39 years of coaching at Harvard he has been an advocated for numerous inovative ideas and supporter for the betterment of college tennis and tennis overall. We will discuss mainly the UTR (Universal Tennis Rating) system, its benefits and use in all levels (juniors, collegiate tennis, adult, professional, etc), in the US and world-wide. A bit about your host, Coach Steve Clark Having over 25 years of collegiate coaching experience with teams as high as #16 NCAA and players in the top 5 and former players in the top echelon of the ATP, Coach Clark engages guests and the listeners in an array of topics ranging from momentum management to between point management; from elite coaches and players as guests to the mechanics, tactics and sports psychology for the determined club player. And beyond the normal discussions often around tennis, Dr. Clark will entertain topics as wide as collegiate recruiting, team promotion and fan building for coaches, to topics for the parents-coach dynamic. Having a PhD and numerous other degrees and being a former NCAA All-American and successful player beyond, he understands and has a deep concern for the academic, personal and athletic development of players and students. Thanks for tuning in. Please call in live or leave your questions on email at steve@coachsteveclarkphd.com.
Join host Lisa Stone and guest to discuss various aspects of parenting a junior tennis player from the 10-and-unders through college
Chuck Kriese interviews Coach Dave Fish of Harvard. The entire interview is done on the revolutionary ‘Universal Rating System'. The URS is a system that has been developed by Dave Fish. This brilliant idea is now being explored in many different venues as it allows each and every competitive player to have a rating (not a ranking). These ratings allow tremendous flexibility for competitors as players from any age, sex, league etc… The fallacy of our competitive structure in the US has been that we have segregated all players by age and sex and location. The Universal rating System allows many options that could multiply the number of players exponentially immediately. Interestingly, this system is being met with opposition by those organizations that head up tennis in our country.