POPULARITY
Join Molly Gamble as she chats with Rick Evans, SVP at NewYork-Presbyterian Hospital, and Steve McMillen, Principal at ECG Management Consultants, about the startling national wait times for new patients. They dive into the impacts on health equity, discuss NewYork-Presbyterian's efforts to streamline patient access, and offer practical advice for both patients facing delays and providers aiming for improvement. Tune in for an insightful discussion on addressing one of healthcare's most pressing challenges.This episode is sponsored by ECG Management Consultants.
Our focus at the Patient Access Collaborative is on the ambulatory enterprise - and the way most patients enter that setting is via an appointment with their physician. This can be an annoying journey of locating a point of contact, calling during business hours, and explaining one's needs. Of course, it is often peppered with waits and delays, voicemails and transfers, and a lot of frustration. Elizabeth goes in depth with Alan Dubovsky, Vice President and Chief Patient Experience Officer, Cedars-Sinai, Rick Evans, Senior Vice President, Patient Services & Chief Experience Officer, NewYork-Presbyterian Hospital and Alpa Vyas, Vice President, Chief Patient Experience & Operational Performance Officer, Stanford Health Care to discuss the challenges, innovations and how to convey confidence in the access journey.
HealthLeaders Senior Editor Eric Wicklund talks with Rick Evans, senior vice president and chief experience officer at NewYork-Presbyterian, about how the health system is using new technologies and strategies to optimize the patient experience.
Recorded live at the 11th Annual Becker's Healthcare CEO + CFO Roundtable, this episode features Rick Evans, Senior Vice President of Patient Services & Chief Experience Officer at New York-Presbyterian. Here, he discusses the nexus of patient and customer experience, how New York-Presbyterian opens up care to underserved populations, and more.In collaboration with R1 RCM.
Thanks for visiting The Life Church Podcast! We're a church based in North Dallas, TX pastored by Shay Mann. We're excited for you to listen to today's sermon. If this is your first time hearing about The Life Church, we'd love to get connected - go to www.tlcdallas.com to find out more about us.
Come along with 7Bee Podcast for a conversation about all things coffee with Randy and Rick Evans of Evans Brothers Coffee. The Sandpoint-based coffee roaster recently won its third Good Food Award — a recognition of EBC's quality and dedication. Sit back, grab a cup of Joe, and enjoy.
ONLINE DARTS LIVE LOUNGE | Episode 118 - Seventh Heaven for MvG & Rick Evans live on the show SUBSCRIBE FOR MORE AMAZING DARTS CONTENT ➡️ http://bit.ly/OnlineDartsTVSub ⬅️Online Darts Live Lounge Monday 29th May 2023During the Online Darts Live Lounge, Dan, Jack and Lee will spend the next couple of hours discussing all the big news from the last week in the darts world.
We talk about music and life --- Send in a voice message: https://podcasters.spotify.com/pod/show/cootergreene/message
Thanks for visiting The Life Church Podcast! We're a church based in North Dallas, TX pastored by Shay Mann. We're excited for you to listen to today's sermon. If this is your first time hearing about The Life Church, we'd love to get connected - go to www.tlcdallas.com to find out more about us.
The NewYork-Presbyterian healthcare system is on a mission to maximize patient experience and outcomes, which requires creating an environment that facilitates seamless and connected experiences for patients and joy for its healthcare practitioners. From engaging with the local community to understand patients' needs, providing tools to the practitioners, and leveraging modern technologies, including EHRs, secure messaging systems, and telemedicine for its patients, how is their Healthcare, Business, and IT leadership joining hands to deliver on the intended outcomes? Guest 1: Leo Bodden, Group Vice President & Chief Digital and Technology Officer, NewYork-Presbyterian Hospital Guest Bio: https://www.ciotalknetwork.com/contributor/leo-bodden/ Guest 2: Rick Evans, Senior Vice President and Chief Experience Officer , NewYork-Presbyterian Hospital Guest Bio: https://www.ciotalknetwork.com/contributor/rick-evans/ More on this Episode: https://www.ciotalknetwork.com/facilitating-seamless-patient-experiences-and-joy-in-healthcare-practice-a-case-study/ More on Digital Transformation: https://www.ciotalknetwork.com/topics/digital-transformation/ More on Healthcare: https://www.ciotalknetwork.com/topics/healthcare/ Visit CIO Talk Network Website: https://www.ciotalknetwork.com/ Subscribe to our Newsletter: https://www.ciotalknetwork.com/subscribe/ Nominate Guests or Sponsor: https://www.ciotalknetwork.com/contact/
Marcus chats with Rick Evans, MA., one of the foremost thought leaders in the realms of patient experience. Listen in to hear Rick share his early aspirations and why his work took a drastically different direction…or did it? The two discuss the importance of feeling heard as an essential component of caregiving and how we can help those who are suffering to feel held. The two discuss the future of patient experience in healthcare and how to be at the forefront of care delivery. Key topics:00:00 – Introduction01:03 – Rick Evans, MA talks a little about himself and how he got into healthcare and the patient experience. Rick talks about the HCAPS and the importance 09:19 – Marcus asks Rick if there are any stories of compassion that he would like to share. Rick shares a story about the pandemic and the death of a doctor on staff. 16:35 – Rick is asked about what healthcare is doing to support staff.20:35 – The two talk about one of Rick's articles about “long COVID” and the effect on patients and hospitals.27:35 – Marcus asks Rick what he would do with a magic wand to fix healthcare. 31:25 – The conversation shifts into the rapid-fire question phase. Rick would like everyone, “Let's find each other, and take care of one another.”35:05 – Thank you and conclusions! Resources for you: Connect with Marcus on LinkedIn: https://www.linkedin.com/in/marcusengel/Connect with Rick Evans on LinkedIn: https://www.linkedin.com/in/rick-evans-b57610224/Read one of Rick's articles here: https://bit.ly/brecker-evans-articleSubscribe to the podcast through Apple: https://bit.ly/MarcusEngelPodcastSubscribe to the podcast through Spotify: https://bit.ly/Spotify-MarcusEngelPodcast More About Rick Evans:Rick Evans is the Senior Vice President and Chief Experience Officer for NewYork-Presbyterian. In this role, he oversees NYP's ongoing strategy to improve and enhance the patient and family experience across NYP's continuum of care and its eleven facilities in and around New York City. Rick also leads enterprise-wide efforts to improve access and the customer experience across NYP's extensive network of primary care and specialty practice sites. He is also responsible for an array of hospital teams including Patient Services, Pastoral Care, Volunteers, Medical Interpreting, Physician Referral, Contact Centers, Patient Placement teams and the NYP Transfer Center. Over his 20 years in healthcare, Rick has had responsibility for patient experience and has a proven track record of year over year improvement in these metrics. Over his career he has also had responsibility for a wide range of hospital operations including overseeing nursing units, community health centers and programs, fund development functions, food service, housekeeping, laundry and others. Rick brings this knowledge of operations to his work in patient experience.Rick holds a Masters Degree in Theology from Christ the King Seminary in East Aurora, NY and a Bachelor's Degree in Philosophy from Wadhams Hall Seminary College in Ogdensburg, NY. Date: 12/12/2022Name of show: Compassion & Courage: Conversations in HealthcareEpisode title and number: Episode 80 - Rick Evans - Discovering What We Have In Common
Our Relationship to Christ - Bro. Rick Evans
The Purpose of the Law - Bro. Rick Evans
A Covenant Promise - Bro. Rick Evans
The Curse of the Law - Bro. Rick Evans
5 Questions of Who You Are - Bro. Rick Evans
Who We Are in Christ - Bro. Rick Evans
Salvation is Real - Bro. Rick Evans
Sinners Saved by Grace - Bro. Rick Evans
Paul Recounts the Jerusalem Conference - Bro. Rick Evans
The Right to Preach the Gospel - Bro. Rick Evans
The True Gospel - Bro. Rick Evans
The Gospel + Nothing - Bro. Rick Evans
What is a Real Christian? - Bro. Rick Evans
How Jesus Does Church - Bro. Rick Evans
Setting the Record Straight - Bro. Rick Evans
God's Sovereign Purpose for the Family - Bro. Rick Evans
How do healthcare organizations continue to provide the best patient experience with a burned-out and exhausted staff? Do we still expect caregivers to provide the same level of care they did before the COVID pandemic? Join us in this episode with Sven Gierlinger, Chief Experience Officer at Northwell Health, and Rick Evans, Senior Vice President of Patient Services and Chief Experience Officer at New York Presbyterian hospital, as we discuss the hardships and opportunities we have to evolve the way we support caregivers, patients, and patients' families.
Come as a Child - Bro. Rick Evans
What is your life? - Bro. Rick Evans
A Mother's Influence - Bro. Rick Evans
Where is Your Treasure? - Bro. Rick Evans
Treasures Speak Louder than Words - Bro. Rick Evans
The Resurrection - Bro. Rick Evans
7 Sayings from the Cross: It is Finished - Bro. Rick Evans
7 Sayings from the Cross: I Thirst - Bro. Rick Evans
7 Sayings from the Cross: A Forsaken Darkness - Bro. Rick Evans
7 Sayings from the Cross: The Love of a Son and Savior - Bro. Rick Evans
7 Sayings from the Cross: The Thief's Pardon - Bro. Rick Evans
7 Sayings from the Cross: "Father, forgive them" - Bro. Rick Evans
The Bridegroom is Coming - Bro. Rick Evans
God's Ways are Eternal - Bro. Rick Evans
Doing My Part: Giving the Tithe - Bro. Rick Evans
Doing My Part: Unity in the Body - Bro. Rick Evans
Doing My Part: Functioning as a Contributing Member - Bro. Rick Evans
Doing My Part: Serving - Bro. Rick Evans
Doing My Part: A Full Service Church - Bro. Rick Evans
The Great Commission Charge - Bro. Rick Evans
Advent: Joy - Bro. Rick Evans