InTouch Quality

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We talk about issues related quality control, factory audits, social compliance, sourcing and manufacturing in China.

InTouch Manufacturing Services


    • Mar 23, 2017 LATEST EPISODE
    • infrequent NEW EPISODES
    • 11m AVG DURATION
    • 74 EPISODES


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    Latest episodes from InTouch Quality

    How to Address On-Site Product Testing in a QC Checklist

    Play Episode Listen Later Mar 23, 2017 16:48


    Client Managers John Niggl and George Huang discuss why it is essential to include instructions for on-site product testing in a QC checklist.

    QCiC 73: Why Importers Need a Quality Control Checklist

    Play Episode Listen Later Feb 15, 2017 10:13


    InTouch Client Managers John Niggl and Vicky Yu discuss some of the ways that quality control checklists help importers improve product quality.

    QCiC 72: 3 Mistakes Importers Make with QC Checklists

    Play Episode Listen Later Feb 7, 2017 17:56


    InTouch Client Manager John Niggl and Client Services Manager Oliver Knack discuss some of the most common mistakes importers make when creating quality control checklists.

    QCiC71: Why Most Importers Don't Rely on Factory QC Staff for Inspection

    Play Episode Listen Later Dec 12, 2016 17:58


    InTouch Client Managers John Niggl and George Huang discuss the potential problems for importers when solely relyilng on the factory's own quality control staff for product inspection.

    QCiC70: 3 Tips for Getting the Best Price from Suppliers

    Play Episode Listen Later Nov 3, 2016 15:04


    InTouch Client Managers John Niggl and Crystal Ge talk about importer-supplier negotiations and tips on getting a manufacturing deal that you're happy with.

    QCiC69: What Information to Send Your Product Inspection Company

    Play Episode Listen Later Oct 20, 2016 14:03


    InTouch Client Managers John Niggl and George Huang discuss how importers can help ensure their third-party inspection is efficient and effective by providing the right information.

    QCiC68: 3 China Sourcing Mistakes You Don't Want to Make

    Play Episode Listen Later Sep 30, 2016 17:40


    InTouch Client Managers John Niggl and Chao Wang talk about sourcing in China and common mistakes that importers make when dealing with suppliers.

    QCiC67: 5 Qualities of a Good Supplier

    Play Episode Listen Later Sep 9, 2016 16:00


    InTouch Client Managers John Niggl and Oliver Knack discuss the search for good suppliers and how to know if your supplier will benefit your business in the long run.

    QCiC66: 4 Challenges of QC for Complicated Products

    Play Episode Listen Later Aug 25, 2016 11:40


    InTouch Client Managers John Niggl and Stacy Bruce discuss the challenges of quality control for complicated products and what you can do to mitigate them.

    QCiC65: China's Move Up the Industrial Value Chain

    Play Episode Listen Later Aug 17, 2016 11:15


    InTouch Client Managers John Niggl and Vicky Yu discuss China's manufacturing industry and opportunities for growth.

    QCiC64: What Do Suppliers Do with Rejected Products?

    Play Episode Listen Later Aug 11, 2016 15:04


    InTouch Client Managers John Niggl and Chao Wang discuss the different ways suppliers deal with rejected products.

    QCiC63: Top 5 Common Fake Products in China

    Play Episode Listen Later Aug 3, 2016 14:51


    InTouch Client Managers John Niggl and Crystal Ge discuss the counterfeit market in China and the consequences of buying fake goods for you and your business.

    QCiC62: Defect Destruction

    Play Episode Listen Later Jul 22, 2016 13:41


    InTouch Client Managers John Niggl and Oliver Knack discuss why an importer would choose to destroy an order of goods and what to do to make sure the goods are destroyed properly.

    QCiC61: Quality Control Inspection Checklists and How to Use Them

    Play Episode Listen Later Jul 13, 2016 10:54


    InTouch Client Managers John Niggl and Stacy Bruce discuss the value of quality control checklists and how you can use them.

    QCiC60:3 Ways the Environment Affects Manufacturing

    Play Episode Listen Later Jul 8, 2016 11:46


    InTouch Client Managers John Niggl and Vicky Yu discuss some of the ways the environment can affect manufacturing.

    QCiC59: 4 Steps to Success with Third-Party Inspection

    Play Episode Listen Later Jun 30, 2016 18:04


    InTouch Client Managers John Niggl and Vicky Yu discuss some of the great benefits that third-party inspection can offer importers.

    QCiC58: 3 Reasons a Supplier Might Refuse Your Business

    Play Episode Listen Later Jun 27, 2016 15:17


    InTouch Client Managers John Niggl and Crystal Ge discuss some of the reasons that a supplier might turn down an opportunity to do business with you.

    QCiC57: Top 5 Tips for Negotiating with Chinese Factories

    Play Episode Listen Later Jun 16, 2016 16:13


    InTouch Client Manager John Niggl is joined by Manager of Client Services Oliver Knack to discuss some effective and practical ways to negotiate with Chinese factories.

    chinese negotiating chinese factories
    QCiC56: 5 Reasons for High Product Inspection Costs

    Play Episode Listen Later Jun 7, 2016 15:51


    InTouch Client Managers John Niggl and George Huang discuss several reasons for high product inspection costs and what you can do to manage them.

    QCiC55: 3 Complications of Sub-Suppliers and How to Avoid Them

    Play Episode Listen Later May 24, 2016 10:43


    InTouch Client Managers John Niggl and Stacy Bruce discuss some of the complications that sub-suppliers in your supply chain might cause as well as some remedies to those problems.

    QCiC54: 3 Benefits of 3rd Party Inspection for Importers

    Play Episode Listen Later May 13, 2016 11:14


    InTouch Client Managers John Niggl and Vicky Yu discuss some of the great benefits that third-party inspection can offer for importers.

    QCiC53: 5 Issues Affecting Auditor Integrity

    Play Episode Listen Later May 5, 2016 14:44


    Client Managers John Niggl and Chao Wang discuss several integrity issues auditors face in their line of work.

    QCiC52: 5 Things a QC Company Can't Control

    Play Episode Listen Later Apr 28, 2016 15:36


    Client Manager John Niggl is joined by the Manager of Client Services, Oliver Knack, to discuss several things that a QC company can't control.

    QCiC51: 3 Tips for Stronger Supplier Relationships

    Play Episode Listen Later Apr 22, 2016 11:17


    Client Managers John Niggl and Sunny Wong discuss some effective ways to improve your relationships with your suppliers.

    QCiC50: Social Insurance Violations in Chinese Factories

    Play Episode Listen Later Apr 14, 2016 13:14


    Client Managers John Niggl and George Huang discuss social insurance violations in Chinese factories and the implications they have for importers.

    QCiC49: 3 Vital Questions to Ask before Product Rework

    Play Episode Listen Later Apr 7, 2016 9:19


    Client Managers John Niggl and Stacy Bruce discuss three important questions you should consider before having products reworked.

    QCiC48: 3 Tips for Better Quality without Product Inspection

    Play Episode Listen Later Apr 1, 2016 15:51


    Client Manager John Niggl is joined by Client Manager Chao Wang to discuss several tips to improve product quality even if you decide not to hire someone to inspect your goods.

    QCiC47: 3 Disruptions to Manufacturing in China

    Play Episode Listen Later Mar 25, 2016 13:02


    Client Managers John Niggl and Vicky Yu discuss some common disruptions to manufacturing in China and how you can handle them.

    QCiC46: 3 Ways Experienced Importers Avoid Production Delays

    Play Episode Listen Later Mar 17, 2016 10:11


    Client Managers John Niggl and George Huang discuss how to avoid production delays by keeping your supplier on track to meeting your deadlines.

    QCiC45: The U.S. Ban on Imports Made with Forced Labor

    Play Episode Listen Later Mar 11, 2016 8:43


    Client Manager John Niggl discusses how recently enacted American legislation bans imports made with forced labor and how it might affect your supply chain.

    QCiC44: Factory Resistance to Third Party Inspection

    Play Episode Listen Later Mar 4, 2016 11:03


    Client Managers John Niggl & Oliver Knack discuss why and how factories resist third party inspection.

    QCiC43: 3 Ways to Handle Defective Products

    Play Episode Listen Later Feb 24, 2016 12:22


    Client Manager John Niggl is joined by Client Manager Stacy Bruce to discuss what you should do if you find out some of your products are defective.

    QCiC42: 3 Ways Pollution Affects Manufacturing in China

    Play Episode Listen Later Feb 18, 2016 12:27


    Client Manager John Niggl is joined by Client Manager Vicky Yu to discuss pollution and its affect on manufacturing in China.

    QCiC41: 3 Keys to Addressing Product Quality Issues with Your Supplier

    Play Episode Listen Later Feb 2, 2016 9:05


    Client Manager John Niggl is joined by Client Manager George Huang to discuss addressing issues with your supplier.

    QCiC40: Is Your Chocolate Made by Child Slaves?

    Play Episode Listen Later Jan 27, 2016 9:57


    Client Manager John Niggl discusses the recent attention that has been given to supply chain issues and child slavery in the cocoa industry.

    QCiC39: Choosing a Product Inspector: 5 Vital Questions to Ask

    Play Episode Listen Later Jan 22, 2016 17:03


    Client Manager John Niggl is joined by Client Manager Chao Wang to discuss the important things to consider when choosing a product inspector.

    QCiC38: 4 Things a Product Inspection Report Will NOT Tell You

    Play Episode Listen Later Jan 14, 2016 9:27


    Client Manager John Niggl is joined by Client Manager Stacy Bruce to discuss things an inspection report does and doesn't tell you.

    QCiC37: 5 Ways the Smartest Importers Cut Inspection Costs

    Play Episode Listen Later Jan 5, 2016 14:04


    Client Manager John Niggl is joined by Client Manager George Huang to discuss the smartest ways to cut inspection costs.

    QCiC36: 3 Ways Product Inspection Helps Importers Meet Shipping Deadlines

    Play Episode Listen Later Dec 29, 2015 6:48


    Client Manager John Niggl is joined by Client Manager Megan Young to discuss how product inspection helps importers meet shipping deadlines.

    QCiC35: Independent Inspection vs. In-House Inspection

    Play Episode Listen Later Dec 22, 2015 12:15


    Client Manager John Niggl discusses the differences and considerations to make when choosing independent or in-house inspection.

    QCiC34: Lean Manufacturing Initiatives: Basics, Benefits and Obstacles

    Play Episode Listen Later Dec 16, 2015 12:29


    Client Manager John Niggl is joined by Client Manager Chao Wang to discuss lean manufacturing initiatives and obstacles.

    QCiC33: 3 Types of Quality Defects in Different Products

    Play Episode Listen Later Dec 8, 2015 12:47


    Client Manager John Niggl is joined by Head Client Manager Oliver Knack to discuss why it is so important to define and classify quality defects in a product during the manufacturing process.

    QCiC32: 3 Must-Do Procedures for Handling Golden Samples for Manufacturing

    Play Episode Listen Later Dec 2, 2015 7:47


    Client Manager John Niggl discusses 3 procedures for handling golden samples in manufacturing.

    QCiC31: When Should You Combine SKUs for Product Inspection?

    Play Episode Listen Later Nov 25, 2015 9:14


    Client Manager John Niggl is joined by Client Manager George Huang to discuss when you should combine SKU's during product inspection.

    QCiC30: Top 5 Common Mistakes Made During Product Inspection

    Play Episode Listen Later Nov 18, 2015 11:02


    Client Manager John Niggl is joined by Client Manager Stacy Bruce to discuss mistakes commonly made during inspection.

    QCiC29: Third Party Inspection vs. Factory Self Inspection

    Play Episode Listen Later Nov 13, 2015 8:58


    Client Manager John Niggl discusses the differences between factory self inspection and third party inspection and what is right for you.

    QCiC28: The Tianjin Explosions - Supply Chain Mismanagement

    Play Episode Listen Later Oct 27, 2015 10:44


    Client Manager John Niggl discusses the causes of the Tianjin explosions and what could have been done to prevent them.

    QCiC27: 6 Essential Tools for Product Inspection

    Play Episode Listen Later Sep 21, 2015 10:09


    Client Manager John Niggl discusses 6 essential tools for product inspection with guest Vicky Yu.

    QCiC26: Product Inspection – 3 Factors for Accepting a Failing Result

    Play Episode Listen Later Sep 10, 2015 12:40


    Client Manager Chao Wang discusses the reasons behind shipping a failed order.

    QCiC25: 5 Misconceptions About QC in China

    Play Episode Listen Later Aug 26, 2015 12:25


    Client Manager John Niggl discusses the 5 most common misconceptions about QC in China.

    QCiC24: Manufacturing in India vs. China

    Play Episode Listen Later Aug 18, 2015 11:55


    Client Manager John Niggl discusses the advantages and disadvantages of moving manufacturing from China to India.

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