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What does a CEO from the hundred-million-dollar corporate world know about running a small screen printing shop? As it turns out, everything.Dan Frank left a career in global logistics to acquire a local print shop, convinced that elite business principles in efficiency and productivity could transform small businesses into multi-million dollar companies. His theory was put to the ultimate test when the pandemic hit six months later, forcing him to innovate or fail. The result: he doubled the business and scaled to nearly 100 employees.In this interview with Ryan Atkinson, Dan unpacks the exact operational playbook he used to engineer this explosive business growth. He reveals the secrets to applying lean manufacturing on a small scale, building a merit-based company culture , and the best way to maintain high employee retention. For any owner looking to break through a growth plateau, this episode is a masterclass in turning a traditional business into a high-performance machine!Takeaways:- Apply core principles of manufacturing, efficiency, and budgeting to any business, regardless of its size. High-level strategies are not just for large corporations.- Use a major crisis as a catalyst for innovation. Instead of just cutting back, pivot your business model, invest in technology, and re-engineer processes to fuel future growth.- To improve efficiency, you must first measure it. Implement systems that track daily productivity and set clear, obtainable performance standards for employees to strive toward.- Create a system where compensation and promotions are directly tied to measurable performance. This "meritocracy" directly rewards and motivates your highest-achieving employees.- Foster a high-performance environment by investing directly in your team. This can include significantly increasing pay, adding full benefits, and implementing a profit-sharing program tied to performance.- Implement a strict probationary period and be prepared to let go of new hires who are not a cultural fit. This "fire fast" approach protects your company culture and leads to higher long-term retention.- Scaling your business successfully requires building a reliable management team through years of mentoring, daily production huddles, and fostering a collaborative problem-solving environment. - Build a "winning culture" by setting realistic and achievable goals. Avoid demoralizing "stretch goals"; instead, set targets that allow your team to win consistently, which builds motivation.- Identify and intensely focus on your single most controllable expense. For Dan, managing labor costs as a specific percentage of revenue was the key to ensuring overall profitability.- Place your leadership directly where the core work is done. Moving supervisors from offices to the production floor eliminates a potential "us vs. them" culture and keeps them engaged in daily operations.Tags: Retail Goods, Print Shop, Lean Manufacturing, Entrepreneurship, Business Growth Resources:Start Your Business Today: https://links.upflip.com/451nU5V Connect with Dan: https://www.linkedin.com/in/daniel-frank-60766aa/
In this episode Devin and Uriel talk about some of the improvements they made over the past week and the thinking behind each. Please join our patreo! https://patreon.com/IncrementalCI Please follow us on Instagram and share your improvements and tag us.www.instagram.com/incrementalci In this podcast we discuss concepts from Lean Manufacturing, the Toyota Production System, and general business management to improve our businesses. Thanks for listening! Please drop us a note with any and all feedback! If you have parts you need machined, reach out to Devin@lichenprecision.com and follow on Instagram www.instagram.com/lichen_mfg If you need CNCed Buckles, check out www.austeremfg.com and follow at on Instagram www.instagram.com/austere_manufacturingTo reach out to the podcast directly please email fixsomethingtoday@gmail.com
On this episode of Crazy Wisdom, I, Stewart Alsop, talk with Sarah Boisvert, founder of New Collar AI, about the future of work in manufacturing, the rise of “new collar” jobs, and how technologies like 3D printing and AI are transforming skills training. We cover her experience with Fab Labs, creating a closed-loop AI tutor for workforce development, and the challenges of capturing implicit knowledge from retiring experts. Sarah also shares insights from her books The New Collar Workforce and People of the New Collar Workforce, which feature augmented reality to bring stories to life. You can connect with Sarah through LinkedIn.Check out this GPT we trained on the conversationTimestamps00:00 Sarah introduces New Collar jobs and how digital skills are transforming blue collar roles, discussing FedEx robotics and augmented workers.05:00 Stewart asks about 3D printing challenges; Sarah explains advances in printer automation and the ongoing difficulty of CAD design.10:00 They discuss Generation Z as digital natives, instant gratification, and workforce engagement, highlighting Lean manufacturing principles.15:00 Sarah reflects on how technology speeds life up, her experiences with management training, and the importance of communication on factory floors.20:00 They explore text-to-CAD possibilities, Sarah's closed-loop AI tutor for manufacturing, and the creation of a proprietary technical database.25:00 Sarah describes the scale of open jobs in 3D printing, challenges of filling them, and shifting perceptions of manufacturing work.30:00 Discussion of robotics safety, small business adoption barriers, and the need for human oversight in automation.35:00 Sarah talks about capturing implicit knowledge from retiring experts, using LLMs for factory floor solutions, and military applications.40:00 Knowledge management, boutique data sets, and AI's role in preserving technical expertise are explored.45:00 Sarah shares insights on product design, her AR-enabled book, and empowering workers through accessible technical training.Key InsightsSarah Boisvert introduces the concept of “new collar” jobs, emphasizing that modern manufacturing roles now require digital skills traditionally associated with white-collar work. She highlights how roles like CNC machinists and 3D printing operators blend hands-on work with advanced tech, making them both in-demand and engaging for a younger, tech-savvy workforce.The conversation explores the rise of Fab Labs worldwide and their role in democratizing access to manufacturing tools. Boisvert shares her experience founding a Fab Lab in Santa Fe, enabling students and adults to gain practical, project-based experience in CAD design, 3D printing, and repair skills critical for today's manufacturing environment.Boisvert underscores the persistent skills gap in manufacturing, noting that 600,000 U.S. manufacturing jobs remain unfilled. She attributes part of this to outdated perceptions of manufacturing as “dirty and unsafe,” a narrative she's actively working to change through her books and training programs that show how modern factories are highly technical and collaborative.She reveals her team's development of a closed-loop large language model for workforce training. Unlike ChatGPT, this system draws from a proprietary database of technical manuals and expert knowledge, offering precise, context-specific answers for students and workers without relying on the open internet.The episode dives into generational differences in the workplace. Boisvert describes how Gen Z workers are motivated by purpose and efficiency, often asking “why” to understand the impact of their work. She sees Lean principles as a key to managing and empowering this generation to innovate and stay engaged.On automation, Boisvert stresses that robots are not replacing humans in manufacturing but filling labor shortages. She notes that while robots improve efficiency, they require humans to program, monitor, and repair them—skills that new collar workers are being trained to master.Finally, she shares her innovative approach to storytelling in her book People of the New Collar Workforce, which uses augmented reality to bring worker stories to life. Readers can scan photos to hear directly from individuals about their experiences transitioning into high-tech manufacturing careers.
In this Concepts Edition episode Uriel and Devin discuss:- Way too much spindrift- Have you heard of kanban- Freezing breast milk is a stark example of overproduction- Linked processes is the ultimate, but is also hard- Is the perception of speed with batching just getting more hits of dopaminePlease join our patreon! https://patreon.com/IncrementalCI And follow us on Instagram and share your improvements and tag us. www.instagram.com/incrementalci In this podcast we discuss concepts from Lean Manufacturing, the Toyota Production System, and general business management to improve our businesses. Thanks for listening! Please drop us a note with any and all feedback! If you have parts you need machined, reach out to Devin@lichenprecision.com and follow on Instagram www.instagram.com/lichen_mfg If you need CNCed Buckles, check out www.austeremfg.com and follow at on Instagram www.instagram.com/austere_manufacturingTo reach out to the podcast directly please email fixsomethingtoday@gmail.com
In this episode Devin and Uriel talk about some of the improvements they made over the past week and the thinking behind each. Please join our patreo! https://patreon.com/IncrementalCI Please follow us on Instagram and share your improvements and tag us.www.instagram.com/incrementalci In this podcast we discuss concepts from Lean Manufacturing, the Toyota Production System, and general business management to improve our businesses. Thanks for listening! Please drop us a note with any and all feedback! If you have parts you need machined, reach out to Devin@lichenprecision.com and follow on Instagram www.instagram.com/lichen_mfg If you need CNC'ed Buckles, check out www.austeremfg.com and follow at on Instagram www.instagram.com/austere_manufacturingTo reach out to the podcast directly please email fixsomethingtoday@gmail.com
In this episode of NucleCast, Jim Howe interviews Brian D'Andrea, CEO of TechSource, discussing the company's significant role in supporting America's nuclear security enterprise. They explore TechSource's growth, employee ownership, and the importance of retaining critical skills in the nuclear field. Brian shares insights into the company's project management approach, workforce development initiatives, and strategic partnerships that enhance their capabilities. Brian D'Andrea is an entrepreneurial leader and senior executive with proven experience creating early profitability in a start-up, driving continued growth, and sustaining operations through strategic oversight. As the CEO and Chairman of the Board of TechSource, Inc., Mr. D'Andrea believes that people are as important as profit margins since people drive business success. His unique abilities in bridging technical and management requirements, creating agile management teams, and empowering his staff to create innovative and implementable solutions to complex problems result in consistent success.Since joining TechSource, Mr. D'Andrea has lead corporate growth from $2M to over $34M per year while remaining debt-free and operating socially responsibly. His approach to corporate governance of high technology companies is grounded in decades of technical and management experience in aviation systems, nuclear sciences, accelerator technologies, non-proliferation, systems engineering and integration, and safety and security. His practical technical experience supports his performance of fiduciary and strategic oversight, including corporate strategy, planning, and execution; business transformation and restructuring; investment in emerging technologies; recruitment of key personnel; and strategic partnerships.In addition to TechSource, Mr. D'Andrea has held leadership positions in Science Applications International Corporation (SAIC) and the U.S. Navy. His management experience spans major programs at the Navy, the Department of Energy, the National Nuclear Security Administration, national laboratories, and the Navajo Nation Public Safety Division.Mr. D'Andrea has a Masters of Environmental Engineering from Johns Hopkins University, a Bachelors in General Engineering from the Naval Academy, and certification in Lean Manufacturing from the University of Michigan. He holds a Project Management Professional certification and numerous other qualifications/trainings in management, emergency preparedness, FEMA, and DOD.He is a former Chairman of Leadership Los Alamos and a current board member of the Los Alamos Public Schools Foundation. Mr. D'Andrea was also a Naval Flight Officer and holds his private pilot's license. He lives in Los Alamos, NM with his wife Dana and their children, and enjoys spending his free time with them.To learn more about Mr. D'Andrea, go to his LinkedIn page at https://www.linkedin.com/in/v-brian-d-andrea-8a8a6Socials:Follow on Twitter at @NucleCastFollow on LinkedIn: https://linkedin.com/company/nuclecastpodcastSubscribe RSS Feed: https://rss.com/podcasts/nuclecast-podcast/Rate: https://podcasts.apple.com/us/podcast/nuclecast/id1644921278Email comments and topic/guest suggestions to NucleCast@anwadeter.org
In this Concepts Edition episode Uriel and Devin discuss:- Rationalize you're production- Process vs operations- Kanban- QC circlesPlease join our patreon! https://patreon.com/IncrementalCI And follow us on Instagram and share your improvements and tag us. www.instagram.com/incrementalci In this podcast we discuss concepts from Lean Manufacturing, the Toyota Production System, and general business management to improve our businesses. Thanks for listening! Please drop us a note with any and all feedback! If you have parts you need machined, reach out to Devin@lichenprecision.com and follow on Instagram www.instagram.com/lichen_mfg If you need CNCed Buckles, check out www.austeremfg.com and follow at on Instagram www.instagram.com/austere_manufacturingTo reach out to the podcast directly please email fixsomethingtoday@gmail.com
In this episode Devin and Uriel talk about some of the improvements they made over the past week and the thinking behind each. Please join our patreo! https://patreon.com/IncrementalCI Please follow us on Instagram and share your improvements and tag us.www.instagram.com/incrementalci In this podcast we discuss concepts from Lean Manufacturing, the Toyota Production System, and general business management to improve our businesses. Thanks for listening! Please drop us a note with any and all feedback! If you have parts you need machined, reach out to Devin@lichenprecision.com and follow on Instagram www.instagram.com/lichen_mfg If you need CNCed Buckles, check out www.austeremfg.com and follow at on Instagram www.instagram.com/austere_manufacturingTo reach out to the podcast directly please email fixsomethingtoday@gmail.com
In this Concepts Edition episode Uriel and Devin discuss:- Shingo Scientific Thinking Method- In house fabrication Vs purchased solution- Chain of Means and Ends- Process delays vs Lot delays- Single piece flow video https://www.youtube.com/watch?v=Dr67i5SdXiMPlease join our patreon! https://patreon.com/IncrementalCI And follow us on Instagram and share your improvements and tag us. www.instagram.com/incrementalci In this podcast we discuss concepts from Lean Manufacturing, the Toyota Production System, and general business management to improve our businesses. Thanks for listening! Please drop us a note with any and all feedback! If you have parts you need machined, reach out to Devin@lichenprecision.com and follow on Instagram www.instagram.com/lichen_mfg If you need CNCed Buckles, check out www.austeremfg.com and follow at on Instagram www.instagram.com/austere_manufacturingTo reach out to the podcast directly please email fixsomethingtoday@gmail.com
In this episode Devin and Uriel talk about some of the improvements they made over the past week and the thinking behind each. Please join our patreo! https://patreon.com/IncrementalCI Please follow us on Instagram and share your improvements and tag us.www.instagram.com/incrementalci In this podcast we discuss concepts from Lean Manufacturing, the Toyota Production System, and general business management to improve our businesses. Thanks for listening! Please drop us a note with any and all feedback! If you have parts you need machined, reach out to Devin@lichenprecision.com and follow on Instagram www.instagram.com/lichen_mfg If you need CNCed Buckles, check out www.austeremfg.com and follow at on Instagram www.instagram.com/austere_manufacturingTo reach out to the podcast directly please email fixsomethingtoday@gmail.com
In this Concepts Edition episode Uriel and Devin discuss:- Shingo Production System Chapter 2 and 3- Process Vs operations- Material traceability- Type X and type Y- Who, what, where, when, why of productionPlease join our patreon! https://patreon.com/IncrementalCI And follow us on Instagram and share your improvements and tag us. www.instagram.com/incrementalci In this podcast we discuss concepts from Lean Manufacturing, the Toyota Production System, and general business management to improve our businesses. Thanks for listening! Please drop us a note with any and all feedback! If you have parts you need machined, reach out to Devin@lichenprecision.com and follow on Instagram www.instagram.com/lichen_mfg If you need CNCed Buckles, check out www.austeremfg.com and follow at on Instagram www.instagram.com/austere_manufacturingTo reach out to the podcast directly please email fixsomethingtoday@gmail.com
On March 28, 2024, at about 12:18 am, the American Mariner was traveling up the St. Marys River about 25 miles south of Sault Ste. Marie, Michigan, when a steering failure caused the bulk carrier to strike the Munuscong Channel Junction Light, a 31-foot-diameter cylindrical fixed concrete structure with a giant light on top. The vessel took on water, but the crew stabilized it using pumps, and none of the 18 aboard were injured. Still, the American Mariner sustained more than $800,000 in damage, and the light suffered an estimated $1.25 million in damage.
In this episode Devin and Uriel talk about some of the improvements they made over the past week and the thinking behind each. Please join our patreo! https://patreon.com/IncrementalCI Please follow us on Instagram and share your improvements and tag us.www.instagram.com/incrementalci In this podcast we discuss concepts from Lean Manufacturing, the Toyota Production System, and general business management to improve our businesses. Thanks for listening! Please drop us a note with any and all feedback! If you have parts you need machined, reach out to Devin@lichenprecision.com and follow on Instagram www.instagram.com/lichen_mfg If you need CNCed Buckles, check out www.austeremfg.com and follow at on Instagram www.instagram.com/austere_manufacturingTo reach out to the podcast directly please email fixsomethingtoday@gmail.com
Culture Over Chaos: How Randy Carr Rebuilt World Emblem | The Family Biz Show Ep. 114 In this powerful episode, Michael Palumbos sits down with Randy Carr, second-generation CEO of World Emblem, who shares a brutally honest and insight-packed journey of rebuilding a company from scratch—twice. From failed ERP systems to near fistfights with his brother, Randy takes us behind the scenes of what it really takes to build a legacy business with 1,600+ employees. This episode is a must-listen for leaders facing coordination gaps, stalled growth, or succession uncertainties. Key Insights & Timestamps
In this Concepts Edition episode Uriel and Devin discuss:- ROI and overall direction- Radical improvements- Operations and Porcesses- Material tracability and kanbanPlease join our patreon! https://patreon.com/IncrementalCI And follow us on Instagram and share your improvements and tag us. www.instagram.com/incrementalci In this podcast we discuss concepts from Lean Manufacturing, the Toyota Production System, and general business management to improve our businesses. Thanks for listening! Please drop us a note with any and all feedback! If you have parts you need machined, reach out to Devin@lichenprecision.com and follow on Instagram www.instagram.com/lichen_mfg If you need CNCed Buckles, check out www.austeremfg.com and follow at on Instagram www.instagram.com/austere_manufacturingTo reach out to the podcast directly please email fixsomethingtoday@gmail.com
In this episode Devin and Uriel talk about some of the improvements they made over the past week and the thinking behind each. Please join our patreo! https://patreon.com/IncrementalCI Please follow us on Instagram and share your improvements and tag us.www.instagram.com/incrementalci In this podcast we discuss concepts from Lean Manufacturing, the Toyota Production System, and general business management to improve our businesses. Thanks for listening! Please drop us a note with any and all feedback! If you have parts you need machined, reach out to Devin@lichenprecision.com and follow on Instagram www.instagram.com/lichen_mfg If you need CNCed Buckles, check out www.austeremfg.com and follow at on Instagram www.instagram.com/austere_manufacturingTo reach out to the podcast directly please email fixsomethingtoday@gmail.com
In this Concepts Edition episode Uriel and Devin discuss:- Focusing on upside instead of downside sensitivity- The failure mode of Kanban stockout- Fusion360 Airtable API- Prioritizing system efficiency over personal workload- CMM increasing throughputPlease join our patreon! https://patreon.com/IncrementalCI And follow us on Instagram and share your improvements and tag us. www.instagram.com/incrementalci In this podcast we discuss concepts from Lean Manufacturing, the Toyota Production System, and general business management to improve our businesses. Thanks for listening! Please drop us a note with any and all feedback! If you have parts you need machined, reach out to Devin@lichenprecision.com and follow on Instagram www.instagram.com/lichen_mfg If you need CNCed Buckles, check out www.austeremfg.com and follow at on Instagram www.instagram.com/austere_manufacturingTo reach out to the podcast directly please email fixsomethingtoday@gmail.com
In this Concepts Edition episode Uriel and Devin discuss:- What is Overproduction- How do we think about overproductionPlease join our patreon! https://patreon.com/IncrementalCI And follow us on Instagram and share your improvements and tag us. www.instagram.com/incrementalci In this podcast we discuss concepts from Lean Manufacturing, the Toyota Production System, and general business management to improve our businesses. Thanks for listening! Please drop us a note with any and all feedback! If you have parts you need machined, reach out to Devin@lichenprecision.com and follow on Instagram www.instagram.com/lichen_mfg If you need CNCed Buckles, check out www.austeremfg.com and follow at on Instagram www.instagram.com/austere_manufacturingTo reach out to the podcast directly please email fixsomethingtoday@gmail.com
Andrew leads Jay through the surprisingly complicated world of modular pistols—and what it can teach us about running a lean, efficient shop. What starts as a chat about concealed carry and SIG's infamous P365 series turns into a full-blown deep dive into systems thinking, SKU overload, and why bad product naming can crush your workflow.Andrew unpacks how chaos in the holster industry mirrors challenges in manufacturing. He also shares how his team is using AI and smart documentation to streamline customer service and reduce confusion—something every shop owner can learn from.
In this Concepts Edition episode Uriel and Devin discuss:-Random Tool Identifier Numbers-Predefined range storage issues-Requirements for using a random identifier systemPlease join our patreon! https://patreon.com/IncrementalCI And follow us on Instagram and share your improvements and tag us. www.instagram.com/incrementalci In this podcast we discuss concepts from Lean Manufacturing, the Toyota Production System, and general business management to improve our businesses. Thanks for listening! Please drop us a note with any and all feedback! If you have parts you need machined, reach out to Devin@lichenprecision.com and follow on Instagram www.instagram.com/lichen_mfg If you need CNCed Buckles, check out www.austeremfg.com and follow at on Instagram www.instagram.com/austere_manufacturingTo reach out to the podcast directly please email fixsomethingtoday@gmail.com
In this episode of SCW for Pharma, host Evren Ozkaya welcomes Fabrice Le Garrec, Founder of The OSICS Network and a global authority on Lean manufacturing and operational excellence.Fabrice sheds light on the inefficiencies plaguing the pharmaceutical industry, particularly its heavy reliance on outdated processes, paper, and spreadsheets. Drawing comparisons with advanced industries like automotive, he argues that GMP regulations shouldn't be an excuse for inefficiency.The conversation emphasizes the critical role of Lean manufacturing in boosting performance, productivity, and cost savings. Evren and Fabrice point out the shocking disparity in Overall Equipment Effectiveness (OEE): just 35% in pharma compared to 80-85% in consumer industries. Fabrice claims with existing maturity levels almost any pharma manufacturer can achieve a 20-30% productivity boost within the first year of Lean implementation, even without significant investment. He claims the ROI is clear—optimizing changeovers, eliminating paperwork, and enhancing visibility through digital tools can generate millions in savings annually for medium-sized pharma factories.Fabrice highlights the synergy between Lean practices and digital transformation, noting that their combination can significantly amplify their impact. However, he cautions that digital tools are ineffective unless paired with a problem-solving culture. His advice for digital factory transformation is to start with simple, integrated systems, beginning with enhancing shop floor visibility, and then building execution, scheduling, and compliance systems upon that foundation.With rising tariffs and escalating costs, Fabrice underscores the urgency of optimizing existing sites rather than building new ones. Boosting OEE from 35% to 70% can double output without additional facilities—offering a cost-effective, time-efficient path forward. He also added, tariffs can negatively impact drug prices and availability.
In this Concepts Edition episode Uriel and Devin discuss:- Why we started this podcast- How it's been- What has changed- Are we bringing value?Please join our patreon! https://patreon.com/IncrementalCI And follow us on Instagram and share your improvements and tag us. www.instagram.com/incrementalci In this podcast we discuss concepts from Lean Manufacturing, the Toyota Production System, and general business management to improve our businesses. Thanks for listening! Please drop us a note with any and all feedback! If you have parts you need machined, reach out to Devin@lichenprecision.com and follow on Instagram www.instagram.com/lichen_mfg If you need CNCed Buckles, check out www.austeremfg.com and follow at on Instagram www.instagram.com/austere_manufacturingTo reach out to the podcast directly please email fixsomethingtoday@gmail.com
How did Toyota emerge from Japan's crippled economy of WWII to become a leading car manufacturer globally? Was Diddy and Jimmy Page the worst collaboration of all time? Was the film Shazaam staring Sinbad the best comedy of the 90's?Kyle and Jheisson answer these questions and more as they efficiently make their way across Wikipedia from Lean Manufacturing to the Mandela Effect. TikTok: https://www.tiktok.com/@wikiuniversity YouTube: https://www.youtube.com/channel/UCmPDDjcbBJfR0s_xJfYCUvwInstagram: https://www.instagram.com/wikiuniversity/Music provided by Davey and the Chains
In this Concepts Edition episode Uriel and Devin discuss:- The Travelling salesman and job shop problem- Human beings intuitive capacity for scheduling- Where we can make big gainsPlease join our patreon! https://patreon.com/IncrementalCI And follow us on Instagram and share your improvements and tag us. www.instagram.com/incrementalci In this podcast we discuss concepts from Lean Manufacturing, the Toyota Production System, and general business management to improve our businesses. Thanks for listening! Please drop us a note with any and all feedback! If you have parts you need machined, reach out to Devin@lichenprecision.com and follow on Instagram www.instagram.com/lichen_mfg If you need CNCed Buckles, check out www.austeremfg.com and follow at on Instagram www.instagram.com/austere_manufacturingTo reach out to the podcast directly please email fixsomethingtoday@gmail.com
In this Concepts Edition episode Uriel and Devin discuss:- Second industrial revolution- Soviet vs Free market- Arda results- Mismatch betwen priorities and calendarPlease join our patreon! https://patreon.com/IncrementalCI And follow us on Instagram and share your improvements and tag us. www.instagram.com/incrementalci In this podcast we discuss concepts from Lean Manufacturing, the Toyota Production System, and general business management to improve our businesses. Thanks for listening! Please drop us a note with any and all feedback! If you have parts you need machined, reach out to Devin@lichenprecision.com and follow on Instagram www.instagram.com/lichen_mfg If you need CNCed Buckles, check out www.austeremfg.com and follow at on Instagram www.instagram.com/austere_manufacturingTo reach out to the podcast directly please email fixsomethingtoday@gmail.com
In this episode Devin and Uriel talk about some of the improvements they made over the past week and the thinking behind each. Please join our patreon! https://patreon.com/IncrementalCI Please follow us on Instagram and share your improvements and tag us.www.instagram.com/incrementalci In this podcast we discuss concepts from Lean Manufacturing, the Toyota Production System, and general business management to improve our businesses. Thanks for listening! Please drop us a note with any and all feedback! If you have parts you need machined, reach out to Devin@lichenprecision.com and follow on Instagram www.instagram.com/lichen_mfg If you need CNCed Buckles, check out www.austeremfg.com and follow at on Instagram www.instagram.com/austere_manufacturingTo reach out to the podcast directly please email fixsomethingtoday@gmail.com
This episode of the Woodworking Network podcast was sponsored by FDMC magazine. FDMC magazine is your vital source of information to improve your woodworking business. Whether it is keeping you apprised of the latest advances in manufacturing, helping you solve your wood technology problems with Gene Wengert, or inspiring you with case histories about successful businesses and best practices, FDMC magazine is there to be the sharpest business tool in your shop. Learn more and subscribe for free at woodworkingnetwork.com/fdmc.Woodworking Network is a home for professional woodworkers, presenting technology, supplies, education, inspiration, and community, from small business entrepreneurs to corporate managers at large automated plants.You can find all of our podcasts at WoodworkingNetwork.com/podcasts and in popular podcast channels. Be sure to subscribe so you don't miss an episode. Thanks again to today's sponsor, FDMC. If you have a comment or topic you'd like us to explore, contact me at will.sampson@woodworkingnetwork.com. And we would really appreciate it if you fill out the survey at woodworking network.com/podcast-survey. Thanks for listening.Intro music courtesy of Anthony Monson.
How does "quality" apply in all areas of an organization? In this final episode of the Misunderstanding Quality series, Bill Bellows and host Andrew Stotz discuss lessons from the first twelve episodes, and the big ah-ha moments that happen when we stop limiting our thinking. TRANSCRIPT 0:00:02.6 Andrew Stotz: My name is Andrew Stotz and I'll be your host as we dive deeper into the teachings of Dr. W. Edwards Deming. Today I'm continuing my discussion with Bill Bellows, who has spent 31 years helping people apply Dr. Deming's ideas to become aware of how their thinking is holding them back from their biggest opportunities. Today is episode 13 and the title is Quality Management: Don't be limited. Bill, take it away. 0:00:30.5 Bill Bellows: Hey, Andrew. So this is episode. What number did you say it was? 0:00:36.2 Andrew Stotz: 13. Lucky 13. 0:00:38.1 Bill Bellows: Lucky 13. So then for those who are concerned about the use of the number 13, this is episode 14. 0:00:51.0 Andrew Stotz: I thought you're gonna say episode 12A. 0:00:54.7 Bill Bellows: And for those who don't mind the number 13, this is episode 13. And as we talked earlier, if Dr. Deming was to title the episode it would be... It would not be "don't." It would be "do not", do not be limited. So at the start I wanted to go back to review the path we're on. We've been on episode one back in end of May, Quality, Back to the Start. All part of the Misunderstanding Quality series for The Deming Institute. Episode two, we got into the Eight Dimensions of Quality with David Garvin. One of those dimensions was acceptability. 0:01:49.8 Bill Bellows: Another was reliability. Another was I say dependability performance. Okay. And I think it's important in a series about misunderstanding quality to look at the work of David Garvin. Just realize I think it's fascinating to... You move out of the world of the American Society Quality and control charts and whatnot. And that's why I think Garvin's work paints a nice... Gives a nice perspective to not be limited. And then we got into in the third episode Acceptability and Desirability. Episode four, Pay Attention to Choices and the choice of differentiating acceptability which is I'll take anything which meets requirements, and desirability. 0:02:42.3 Bill Bellows: I want that little doggy in the window. Not any doggy in the window. And then we followed that with episode five, the Red Bead Experiment which for many is their first exposure to Dr. Deming's work. I know when I worked for the Deming Institute for a few years the Red Bead Experiment website was one of one of the most popular pages. I believe another one was the 14 Points for Management. And, personally, I've presented the Red Bead Experiment think just once, just once. And I'm going to be doing it at the 2025 at, let me back up, the Bryce Canyon Deming... The Bryce Canyon...Bryce Canyon Forum. I can't remember the name. It's a partnership between Southern Utah University and The Deming Institute, and we're doing it at Southern Utah University. And on one of those days, I'll be doing the Red Bead Experiment, which takes a lot of time and then studying to present it a few years ago I was getting all the videos that I could find of it, many of them on The Deming Institute web page and none of them have the entire data collection. 0:04:18.5 Bill Bellows: They kind of fast forward through six people putting the... drawing the beads each four times and when you're up on stage trying to do that, I had four people that's, you gotta do a lot of work to make it that exciting. But the reason I present it, I say I present it for a number of reasons. One is to do the classic "The red beads are not caused by the workers are taken separately. They're caused by the system which includes the workers. It's an understanding of variation and introduction to control charts" and all of that is as exposed by Dr. Deming is classic. 0:05:00.7 Bill Bellows: But, I'd like to take it one step further, which is to go back into that desirability thinking and look at the concept that we've talked about of going through the doorway and going past the achievement of zero defects, zero red beads, and realize that there's further opportunities for improvement when you start to look at variation in the white beads. And, that then takes into account how the beads are used. And that gets us into the realm of looking at quality as a system. Looking at quality with a systems view as opposed... That's good, that's good, that's good. With or without an appreciation on how the bead is used. So anyway, that was episode five. We explored that. Next we got into the differentiation of Category Thinking and Continuum Thinking. 0:05:55.5 Bill Bellows: And for those who haven't listened to it, maybe not in a while, the differentiation is category thinking. Putting things in categories such as red beads and white beads are the... It could be any categories, categories of fruit, categories of religion, categories of political systems. We have categories and then within a category we have variation. We have different. We have apples and oranges and then we have a given type of orange. And then there's variation in the juiciness, ripeness. That's called continuum thinking, which goes back to, if we go back to the red beads and the white beads is notion that the white beads are not uniformly white, not uniform in diameter or weight. 0:06:44.5 Bill Bellows: And, what are the implications there? Well, if we think in terms of categories, red beads and white beads, if all the beads are white have we stopped improving? And Dr. Deming and I believe it was Point 5 of the 14 Points stressed the need for continual improvement. And yes, you can continuously improve and reduce cost, you can continuously reduce cycle time, but can you continuously improve quality? Well, not if you're stuck in a category of good, then the role of that is to just to remind people that there's opportunities to go further when you begin to look at variation in white, which is the essence of looking at how what you're looking at is part of a system, which Dr. Deming was well, well aware of. 0:07:33.7 Bill Bellows: Next we got into the Paradigms of Variation and a big part there was differentiating acceptability. Well, going beyond acceptability was differentiating accuracy from precision. Precision is getting the same result shrinking the variation, otherwise known as getting achieving great piece-to-piece consistency. Metrics that begin with the letter C and sub P could be Cp, Cpk, are the two most popular. Those are measures of precision that we're getting small standard deviations that they are very, very close to each other. But in the paradigms of variation that was what I referred to as Paradigm B thinking we're looking for uniformity. Paradigm A thinking being acceptance, we'll take anything that meets requirements... Or academically called paradigm A. Paradigm C is what Dr. Taguchi was talking about with the desirability, where we're saying I want this value, I want uniformity around this specific value. 0:08:43.9 Bill Bellows: Here what we're looking at is uniformity around the target, around an ideal, otherwise known as piece-to-target variability. And, the idea there is that the closer we are to that ideal, the easier it is for others downstream to integrate what we're passing forward. Whether that's putting something into a hole or does this person we want to hire best integrate into our system. So, integration is not just a mechanical thing. In episode eight we then got into Beyond Looking Good which then shatters the Paradigm A acceptability thinking, going more deeply into the opportunities for continual improvement of quality. 0:09:29.1 Bill Bellows: If you shift to continuum thinking. Next, Worse than a thief coming from Dr. Taguchi. And that's the issue of achieving uniform. Part of what we looked at is the downside of looking at things in isolation and not looking at the greater system. Then episode 10 we look at Are you in favor of improvement of quality? 0:09:53.6 Andrew Stotz: I'm in favor. 0:09:55.7 Bill Bellows: To which he would always say, but of course. That was a reference back to chapter one of The New Economics. And he said everyone's got an answer. Improving quality computers and gadgets. And what we spoke about is Quality 4.0, which is gadgets of the 21st century, tools and techniques. And again, what we said is, there's nothing wrong with tools and techniques. Tools and techniques are about efficiency, doing things well, but they lack what Russ Ackoff would say in asking, are we doing the right things well. And then episode 11 delved into what I've...amongst the things I've learned from Dr. Taguchi, To improve quality, don't measure quality. 0:10:42.5 Bill Bellows: If we have a problem with, we want to reduce scrap, we want to reduce rework, we want to eliminate the problems that the customer has experienced or that someone downstream is experiencing. And what Dr. Taguchi emphasized was start asking, what is the function of the thing we're trying to do? And the idea is that if you improve the function, then you're likely to improve the quality as measured by what the customer is looking for. If you focus on what the... If you focus your efforts on reducing what the customer is complaining about, you're likely to get something else the customer is complaining about. And for more on that, go to episode 11. 0:11:19.0 Bill Bellows: And then episode 12, Do specification limits limit improvement? Which again goes back to what I experienced on a regular basis is in my university courses with people I interact with and consulting is a very heavy emphasis on meeting requirements and moving on. And not a lot of thought of going beyond that or even that there's anything more to do, that's alive and well. And that's reinforced by Six Sigma Quality is filled with that mindset. If you pay attention closely to Lean Manufacturing, you'll see that mindset again, alive and well. So, what I wanted to get to tonight in episode 13, Quality. 0:12:04.3 Andrew Stotz: That was quite a review, by the way. 0:12:06.7 Bill Bellows: Yeah, Quality Management: don't be limited, as and I'm teaching for the sixth time a class in quality management at Cal State Northridge. The title used to be Seminar in Quality Management. The title this year is Engineering Quality Management and Analytics. One of the assignments I give them, essays, the quizzes, attending the lectures. 0:12:34.9 Bill Bellows: Learning Capacity Matrix that I learned about from David Langford. But what I was sharing with you earlier, Andrew, is one of the first things I thought about and designed in this course, back in 2019 was I could just imagine students going through the course. And, what I'm going to hear is, what I've heard before is professor, these are very, very interesting ideas, but I'm not sure how I would apply them where I work. Because where I work is different. It's different. And to avoid that question, I came up with an assignment I called the Application Proposal. And there's four parts to it. But part one is: imagine upon completion of this course. And I let them know about this in the first lecture and I say, imagine upon completion of the course, your boss, someone you work with, challenges you to find three things you can do within three to six months of the of the completion of the course. 0:13:34.6 Bill Bellows: And it must include something you learned in this course. I don't say what thing, I don't say two things, I don't say three things. I leave it to them. But all it comes down to is I'd like you to contemplate and within three to six months of the completion of the course, what could you do? And I call that the near-term application. Well, subtask one is come up with three. They have to meet your job, your role, not your boss's role, not another department's role. They have to fit your role because only you know then the method by which you would go about that. And, so for that near-term, I ask them to let me know what is the present state of that near term, the before, the current condition and what is the after. What is the future state of that near-term? So I assign that before the course begins, I give them until week five to submit and give me those three things. The reason I asked for three is if one, if the first one they give me, if they only asked for one and one didn't quite fit, then I say, well, okay, Andrew, go back and give me another one that same time. 0:14:49.7 Bill Bellows: So I said, give me three. And most often all three are fantastic. In which case I say they're all great. Which one would you like to do? But again, it has to fit their role because in Sub-Task 2, the next thing I want them to do is not so much tell me about the present state, tell me more about the future state. And again, the future state is how much can you accomplish within that three-to-six month period? And that's subtask two. Then they come back to me and tell me the plan. What is the plan by which you go from the near-term present state to the near-term future state, tell me about the plan. Tell me what some of the obstacles might be and how you plan to deal with the obstacles. And then I say now what I want you to do is imagine that is wildly successful, jump ahead a year and a half to two years and tell me what you would do next. How would you build upon this? And in that mid-term time frame, what is the present? What is the future of the mid-term? And then go a few years out and tell me how you're going to further expand on what you've learned. 0:16:03.4 Bill Bellows: I call that the far-term. And for the far-term, what's the present, what's the future? So when they submit that to me, then I come back with - it could be questions about some of the terminology. It could be a suggestion that they look at something with the use of Production Viewed as a System. Or, I ask them to think about operational definitions or perhaps suggest a control chart and, or a book. So, part of the reason I wanted to bring that up is few of the title, few of the topics we are looking at are specifically quality related. They're all about improving how the organization operates. Which goes back to what Dr. Deming stressed is the importance of continual improvement. 0:16:50.9 Andrew Stotz: Can you explain that just for a second? Because that was interesting about quality versus improving the organization. What did you mean by that? 0:17:00.4 Bill Bellows: Well, I, they didn't come to me with this process I have, has lots, has a very high defect rate and I thought that's where I need to focus. Or this process has a lot of scrap and rework. That's where I want to focus. What I was excited by is that they were looking at how to take a bunch of things they already do and better integrate them. Just fundamentally what I found them thinking about is how can I spend time to organize these activities as a system and as a result spend a whole lot less time on this and move on to the next thing. And, what I found fascinating about that is if we keep our thinking to quality and quality's about good parts and bad parts, good things and bad things, and having less bad things and more good things, that could be a really narrow view of what Dr. Deming was proposing. Now another aspect of the assignment was not only do I want them to give me three ideas, we down-select to one. It could be they're writing a new piece of software. One of the applications has to do with a really fascinating use of artificial intelligence. 0:18:27.0 Bill Bellows: And what's that got to do with quality? Well, what's interesting is it has a lot to do with improving the functionality of a product or a service, having it be more reliable, more consistent, easier to integrate. But, the other thing I want to point out is not only do I ask them to come up with three things and then assuming all three things fit well with their job, their responsibilities, their experience. What I'm also interested in is what from the course are you going to use in this application? And, two things came up that fit again and again. One is the value proposition of a feedback loop. 0:19:12.9 Bill Bellows: And they would ask me, what do you mean by feedback? I said, well, you're going to come along and you're going to tie these things together based on a theory that's going to work better. Yes. Well, how will you know it's doing that? How will you know how well this is performing? And, I said when I see this is what people refer to as Plan-Do, but there's no Study. It's just... And, I saw that Rocketdyne, then people would come along and say, oh, I know what to do, I'm just gonna go off and change the requirements and do this. 0:19:44.6 Bill Bellows: But, there was no feedback loop. In fact, it was even hard to say that I saw it implemented. It just saw the planning and the doing. But, no study, no acting. 0:19:57.3 Andrew Stotz: Is that the Do-Do style? 0:20:01.3 Bill Bellows: Yes. But what was really exciting to share with them is I said in a non-Deming company, which we have referred to as a Red Pen Company or, or a Me Organization or a Last Straw. And I don't think we covered those terms all that much in this episode, in this series, we definitely covered it in our first series. But what I found is in a Deming or in a non -Deming company, there's not a lot of feedback. And even if I deliver to you something which barely meets requirements and we spoke about this, that in the world of acceptability, a D- letter grade is acceptable. Why is it acceptable? Because it's not enough. It's good parts and bad parts. And so even if I deliver to you, Andrew, something which barely met requirements, and you said to me, Bill, this barely meets requirements. And I say, Andrew, did you say barely meets requirements? And you say, yes. So, Andrew, it did meet requirements and you say, yes. So I say, "Why are you calling me Andrew?" 0:21:12.1 Andrew Stotz: By the way that just made me think about the difference between a pass fail course structure and a gradient course structure. 0:21:20.7 Bill Bellows: Exactly. 0:21:21.5 Andrew Stotz: Yeah. Okay. 0:21:22.5 Bill Bellows: Yeah. So even if you give me that feedback. I reject it. I'm just going to say, Andrew, move on. But I said, in a Deming organization, feedback is everything. The students were giving me feedback on the quizzes and some things that caused me to go off and modify some things I'm doing. And I told them, if I don't have that feedback, I cannot improve the course. So, I met with each of them last week for an hour, and the feedback I was getting is instrumental in improving the course for the remainder of the semester as well as for next year. And, so that's what I found is what really differentiates a Deming approach to improving a process or a service or a product is feedback, which goes then to watching how it's used. It is, I think I mentioned to you Gipsie Ranney, who was the first president of The Deming Institute, a Professor of Statistics at University of Tennessee, when she met Dr. Deming and later became a senior consultant, maybe advisor to General Motors Powertrain. And once she told me, she said to Dr. Deming "You know, Dr. Deming, what do people get out of your seminars?" And. he said, "I know what I told them. 0:22:42.0 Bill Bellows: I don't know what they heard." And, the challenge is without knowing what they heard, because we would also say, and I'm pretty sure we brought this up in one of our this series or the prior series, Deming would say the questions are more important than the answers because the questions provide them with feedback as to what is going on. So anyway, part of what I wanted to bring out today in this quality management, don't be limited, is whether or not you're focusing on quality per se, minimizing scrap, minimizing work. If you're trying to improve a process, again, you're not improving it necessarily because there's more I want to have less scrap. But if your improvement is, I want it to take less time, I want it to be easier to do. I want it to be cheaper to do. Well, while you're at it, think about a feedback loop. And the role of the feedback is to give you a sense of is it achieving what you're hoping it would achieve? It would allow you over time to maybe find out it's getting better. Maybe there's a special cause you want to take advantage of or a special cause you want to avoid. But, without that feedback, how do you know how it's working and then beyond that? 0:23:55.7 Andrew Stotz: And where is the origin of the information coming from for the feedback loop? Is it a feedback loop within your area or is it feedback loop from the next process or what do you. 0:24:08.3 Bill Bellows: All of that. That's what I told her. I said one is, I said, when you're developing the process. I told them, I said, when you're. If in Sub-Ttask 1, your idea is to flowchart a process, come up with a template, a prototype. Part of the feedback is showing that to people. And part of the feedback is, does it make sense to them? Do they have suggestions for improvement? Do they... Is there an issue with operational definitions? There would be better clarity based on the words you're using. You may say in there clean this thing, or early in the semester, one of the assignments I gave the students was to explain some aspect of the course within their organization. And then I thought, well, then now it will explain to who. And I thought, well, unless I say if I felt that without giving clarity to who they're explaining it to, they're going to get lost in the assignment. Am I explaining it to a co-worker? Am I explaining it to someone in management? Am I explaining it to the CEO? And, finally I just thought, well, that's kind of crazy. 0:25:18.3 Bill Bellows: I just said, well, as if you're explaining it to a classmate. But, my concern was if I didn't provide clarity on who they're explaining it to, then they're going to be all over the place in terms of what I'm looking for versus what they're trying to do. And that being feedback and that also being what I told them is part of collecting, part of feedback is looking for how can I improve the operation, how can I improve? Or, what are the opportunities for paying closer attention to operational definitions, which means the words or the processes that we're asking people to follow. 0:25:58.3 Bill Bellows: But, I found in in joining Rocketdyne, I was in the TQM Office and then I began to see what engineering does. Oh, I had a sense of that when I worked in Connecticut, paid more attention to what manufacturing does. Well, then when I moved into a project management office. Well, project management is just like quality management. It's breaking things into parts, managing the parts in isolation. And, so when I talk about quality management, don't be limited. There's a lot Dr. Deming's offering that could be applied to project management, which is again, looking at how the efforts integrate, not looking at the actions taken separately. 0:26:45.4 Andrew Stotz: And, so how would you wrap up what you want to take away. What you want people to take away from this discussion? You went over a very great review of what we talked about, which was kind of the first half of this discussion. And what did you want people to get from that review? 0:27:05.2 Bill Bellows: The big thing, the big aha has been: this is so much more than quality. And, I've always felt that way, that when people look at Dr. Deming's work and talk about Dr. Deming is improving quality, and then when I work for The Deming Institute, the inquiries I would get it was part of my job to respond to people. And they want to know I work for a non-profit, do Dr. Deming's ideas apply. And, so for our target audience of people wanting to bring Dr. Deming's ideas to their respective organizations, even though the focus here is quality, we call this series Misunderstanding Quality. At this point, I'd like you to think more broadly that this is far more than how to improve quality. This is improving management of resources, management of our time, management of our energy. So this is a universal phenomenon. Not again, you can look at it as good parts and bad parts, and that's looking at things in isolation. That's what project managers do. That's what program managers do. That's what organizations do relentlessly. And this is what Ackoff would call the characteristic way of management. Break it into parts and manage the parts as well as possible. 0:28:21.5 Bill Bellows: So, I just wanted to bring that back as a reminder of this quality, quality, quality focuses. There's a lot more to this than improving quality when it comes to applying these ideas. 0:28:34.7 Andrew Stotz: And, I would just reiterate that from my first interactions with Dr. Deming when I was 24, and then I moved to Thailand and I did finance business and all that. So I wasn't, applying statistical tools in my business at the time. That just wasn't where I was at. But the message that I got from him about understanding variation and understanding to not be misled by variation, to see things as part of a system. Also to understand that if we really wanted to improve something, we had to go back to the beginning and think about how have we designed this? 0:29:20.3 Andrew Stotz: How do we reduce the final variability of it? And, so, it was those core principles that really turned me on. Where I could imagine, if I was an engineer or a statistician, that I would have latched on maybe more to the tools, but from where I was at, I was really excited about the message. And, I also really resonated with that message that stop blaming the worker. And, I saw that at Pepsi, that the worker just had very little control. I mean, we're told to take control, but the fact is that if we're not given the resources, we can only get to a certain level. 0:29:58.3 Andrew Stotz: Plus, also the thinking of senior management, you are shaped by their thinking. And, I always tell the story of the accumulation tables in between processes at a Pepsi production facility. And that basically allows two operators of these two different machines to, when one goes down, let's say the latest, the farthest along in the production process, let's say the bottling goes down, the bottle cleaning process behind it can keep cranking and build up that accumulation table until it's absolutely full. And, that gives time for the maintenance guys to go fix the bottling problem that you have and not stop the guy behind. And, that was a very natural thing from management perspective and from my perspective. But, when I came to Thailand, I did learn a lot more about the Japanese and the way they were doing thing at Toyota. 0:30:51.4 Andrew Stotz: I went out and looked at some factories here and I started realizing they don't do that. They have their string on the production line, that they stop the whole thing. But the point is the thing, if a worker can't go beyond that, you know what the senior management believe about it. So, that was another thing that I would say it goes way beyond just some tools and other things. So, I'll wrap it up there. And Bill, on behalf of everyone at The Deming Institute, I want to thank you again for this discussion and for listeners. Remember to go to deming.org to continue your journey. And if you want to keep in touch with Bill, just find him on LinkedIn. This is your host, Andrew Stotz, and I'll leave you with one of my favorite quotes from Dr. Deming and that is people are entitled to joy in work.
In this episode Devin and Uriel talk about some of the improvements they made over the past week and the thinking behind each. Please join our patreo! https://patreon.com/IncrementalCI Please follow us on Instagram and share your improvements and tag us.www.instagram.com/incrementalci In this podcast we discuss concepts from Lean Manufacturing, the Toyota Production System, and general business management to improve our businesses. Thanks for listening! Please drop us a note with any and all feedback! If you have parts you need machined, reach out to Devin@lichenprecision.com and follow on Instagram www.instagram.com/lichen_mfg If you need CNCed Buckles, check out www.austeremfg.com and follow at on Instagram www.instagram.com/austere_manufacturingTo reach out to the podcast directly please email fixsomethingtoday@gmail.com
One down, one to go. A little more than two weeks ago, reports surfaced regarding Boeing's refocused effort on closing the plane maker's shadow factories, sites where some of the company's top talent fix, maintain, and update planes instead of building new ones.The company had two sites still working on some 115 aircraft, one that services 737 MAX jets in Moses Lake and one that was working on 787 Dreamliners in Everett, Washington.On Friday, The Seattle Times reported that Boeing is already closing up shop in Everett.
In this Concepts Edition episode Uriel and Devin discuss:- The pitfalls of pursuing global optima- The benefits of 90% planning 10% execution (and how we're not doing that now)- Process Spectrum- The challenges of getting AI to output good information - Optimization reducing flexibility Please join our patreon! https://patreon.com/IncrementalCI And follow us on Instagram and share your improvements and tag us. www.instagram.com/incrementalci In this podcast we discuss concepts from Lean Manufacturing, the Toyota Production System, and general business management to improve our businesses. Thanks for listening! Please drop us a note with any and all feedback! If you have parts you need machined, reach out to Devin@lichenprecision.com and follow on Instagram www.instagram.com/lichen_mfg If you need CNCed Buckles, check out www.austeremfg.com and follow at on Instagram www.instagram.com/austere_manufacturingTo reach out to the podcast directly please email fixsomethingtoday@gmail.com
In this episode Devin and Uriel talk about some of the improvements they made over the past week and the thinking behind each.Please join our patreo! https://patreon.com/IncrementalCIPlease follow us on Instagram and share your improvements and tag us.www.instagram.com/incrementalciIn this podcast we discuss concepts from Lean Manufacturing, the Toyota Production System, and general business management to improve our businesses.Thanks for listening! Please drop us a note with any and all feedback!If you have parts you need machined, reach out to Devin@lichenprecision.com and follow on Instagram www.instagram.com/lichen_mfgIf you need CNCed Buckles, check out www.austeremfg.com and follow at on Instagram www.instagram.com/austere_manufacturingTo reach out to the podcast directly please email fixsomethingtoday@gmail.com
In this Concepts Edition episode Uriel and Devin discuss:- Breaking Logjams in Knowledge Work https://sloanreview.mit.edu/article/breaking-logjams-in-knowledge-work/- POLCA Scheduling- Onsite challenges- In station quality for sales and R&D funnelPlease join our patreon! https://patreon.com/IncrementalCIAnd follow us on Instagram and share your improvements and tag us. www.instagram.com/incrementalciIn this podcast we discuss concepts from Lean Manufacturing, the Toyota Production System, and general business management to improve our businesses.Thanks for listening! Please drop us a note with any and all feedback!If you have parts you need machined, reach out to Devin@lichenprecision.com and follow on Instagram www.instagram.com/lichen_mfgIf you need CNCed Buckles, check out www.austeremfg.com and follow at on Instagram www.instagram.com/austere_manufacturingTo reach out to the podcast directly please email fixsomethingtoday@gmail.com
Meet Angela ThurmanAngela Thurman holds a BS in Electrical Engineering and is a certified Project Management Professional™. She served for more than ten years as a Subcontracts Program Manager at Collins Aerospace, managing complex third-party products for their large customers such as Boeing and Airbus. While at Collins she was recognized as a Subject Matter Expert (SME) in Lean Manufacturing, Continuous Improvement, and Supplier Management.Since leaving Collins in late 2020, Ms. Thurman has launched Thurman Co., LLC, a technical project management consulting firm in Houston, TX. Thurman Co. provides its clients with customized project management solutions.Connect with Angela!Thurman Co., LLCLinkedInTech Talk Tuesdaysangela@thurmanco.com Highlights00:00 Introduction and Running Anecdotes02:07 Introducing Angela Thurman03:32 Green Technology Initiatives06:55 Hydrogen Fuel for Aviation09:35 Tech Talk Tuesday12:19 Project Management Training14:40 Fun Facts and Surprising Stories21:19 Conclusion and Contact InformationConnect with the Broads!Connect with Lori on LinkedIn and visit www.keystoneclick.com for your strategic digital marketing needs! Connect with Kris on LinkedIn and visit www.genalpha.com for OEM and aftermarket digital solutions!Connect with Erin on LinkedIn!
In this episode Devin and Uriel talk about some of the improvements they made over the past week and the thinking behind each. Please join our patreon! https://patreon.com/IncrementalCI Please follow us on Instagram and share your improvements and tag us.www.instagram.com/incrementalci In this podcast we discuss concepts from Lean Manufacturing, the Toyota Production System, and general business management to improve our businesses. Thanks for listening! Please drop us a note with any and all feedback! If you have parts you need machined, reach out to Devin@lichenprecision.com and follow on Instagram www.instagram.com/lichen_mfg If you need CNCed Buckles, check out www.austeremfg.com and follow at on Instagram www.instagram.com/austere_manufacturing To reach out to the podcast directly please email fixsomethingtoday@gmail.com
In this Concepts Edition episode Uriel and Devin discuss: - Organizing Arda's internal processes with Kanban - Accuracy in communication and documentation - Organizing with Pull without a consistent Takt Please join our patreo! https://patreon.com/IncrementalCI And follow us on Instagram and share your improvements and tag us. www.instagram.com/incrementalci In this podcast we discuss concepts from Lean Manufacturing, the Toyota Production System, and general business management to improve our businesses. Thanks for listening! Please drop us a note with any and all feedback! If you have parts you need machined, reach out to Devin@lichenprecision.com and follow on Instagram www.instagram.com/lichen_mfg If you need CNCed Buckles, check out www.austeremfg.com and follow at on Instagram www.instagram.com/austere_manufacturing To reach out to the podcast directly please email fixsomethingtoday@gmail.com
Send me a messageIn this episode, I sit down with Bailey Robin, CEO and co-founder of Matium, to explore how data-driven decision-making can transform supply chains into more efficient and sustainable systems. Bailey shares the fascinating backstory of Matium, a platform focused on connecting supply and demand in material markets to reduce cost, carbon, and time per unit of consumer demand. His insights are as technical as they are practical, making this a must-listen for anyone tackling sustainability in supply chains.We discuss some of the biggest inefficiencies in today's supply chains, like shipping materials vast distances unnecessarily, and how addressing these inefficiencies can significantly lower carbon emissions. Bailey explains how Matium applies lean manufacturing principles and process mapping to identify value-added versus non-value-added activities. The goal? To minimise waste and maximise efficiency while making sustainability economically viable.One of the standout moments in our chat is Bailey's explanation of how future supply chains could evolve—featuring decentralised, micro-manufacturing hubs powered by low-cost, renewable energy. He also dives into the role automation and AI will play in shaping supply chains, not just in streamlining operations but also in driving localised production.Bailey highlights the importance of creating systems that align sustainability goals with business incentives. His proposal for an immutable transaction ledger to track materials and carbon emissions at every step could be a game-changer for verifying Scope 3 emissions and kickstarting robust carbon markets.Whether you're in manufacturing, logistics, or just curious about the mechanics of sustainability, this episode offers sharp insights into the challenges and opportunities Elevate your brand with the ‘Sustainable Supply Chain' podcast, the voice of supply chain sustainability.Last year, this podcast's episodes were downloaded over 113,000 times by senior supply chain executives around the world.Become a sponsor. Lead the conversation.Contact me for sponsorship opportunities and turn downloads into dialogues.Act today. Influence the future.Support the showPodcast supportersI'd like to sincerely thank this podcast's generous supporters: Lorcan Sheehan Olivier Brusle Alicia Farag Kieran Ognev And remember you too can Support the Podcast - it is really easy and hugely important as it will enable me to continue to create more excellent episodes like this one.Podcast Sponsorship Opportunities:If you/your organisation is interested in sponsoring this podcast - I have several options available. Let's talk!FinallyIf you have any comments/suggestions or questions for the podcast - feel free to just send me a direct message on LinkedIn, or send me a text message using this link.If you liked this show, please don't forget to rate and/or review it. It makes a big difference to help new people discover it. Thanks for listening.
In this episode of Confessions of a B2B Entrepreneur, Tom Hunt sits down with Nick McLean, a partner at Four Pillars Investors, a private equity firm that buys companies between 20 and 100 million dollars in revenue. Nick shares his journey into private equity, the challenges he faced breaking into the industry, and how he built his own firm focused on acquiring and scaling businesses. He discusses the importance of understanding the numbers, building relationships, and developing a sophisticated sales and marketing approach. This episode is a must-listen for any entrepreneur looking to sell their business or scale their company to new heights.
Automatic Emergency Braking (AEB) is a fairly common feature in production vehicles from the Honda Civic to the Ford F-150. It's shown to have a material impact on preventing impacts. But according to new research, some AEB systems may contain worrisome blind spots.The Insurance Institute for Highway Safety (IIHS) just released findings from its recent research into the effects of high-visibility clothing – like the reflective gear worn by construction workers and runners – on AEB systems. While reflective clothing can substantially help human drivers spot people on or near the road, especially while driving at night, it seems to have the opposite effect on some AEB systems.
In this episode Devin and Uriel talk about some of the improvements they made over the past week and the thinking behind each. Please join our patreo! https://patreon.com/IncrementalCI Please follow us on Instagram and share your improvements and tag us.www.instagram.com/incrementalci In this podcast we discuss concepts from Lean Manufacturing, the Toyota Production System, and general business management to improve our businesses. Thanks for listening! Please drop us a note with any and all feedback! If you have parts you need machined, reach out to Devin@lichenprecision.com and follow on Instagram www.instagram.com/lichen_mfg If you need CNCed Buckles, check out www.austeremfg.com and follow at on Instagram www.instagram.com/austere_manufacturing To reach out to the podcast directly please email fixsomethingtoday@gmail.com
Rhett Ross, with over 30 years in aerospace and industrial manufacturing, acquired Leech Industries in 2021, bringing his extensive experience to the company. Under his leadership, Leech Industries has emphasized workforce development through apprenticeship programs and partnerships with local schools, fostering the next generation of manufacturers. Ross has also implemented Lean Manufacturing principles to enhance operational efficiency, addressing common issues like space utilization. A recent investment in marketing has led to significant business growth, demonstrating the impact of strategic marketing in the manufacturing sector. To learn more, visit www.leechind.com
In this Concepts Edition episode Uriel and Devin discuss: - Sushi restaurants should have small signs - Continuous improvement radiates out into the community - Minimizing WIP in software is so much more obviously worthwhile than in manufacturing - Feed forward at Costco Please join our patreo! https://patreon.com/IncrementalCI And follow us on Instagram and share your improvements and tag us. www.instagram.com/incrementalci In this podcast we discuss concepts from Lean Manufacturing, the Toyota Production System, and general business management to improve our businesses. Thanks for listening! Please drop us a note with any and all feedback! If you have parts you need machined, reach out to Devin@lichenprecision.com and follow on Instagram www.instagram.com/lichen_mfg If you need CNCed Buckles, check out www.austeremfg.com and follow at on Instagram www.instagram.com/austere_manufacturing To reach out to the podcast directly please email fixsomethingtoday@gmail.com
In this episode Devin and Uriel talk about some of the improvements they made over the past week and the thinking behind each. Please join our patreo! https://patreon.com/IncrementalCI Please follow us on Instagram and share your improvements and tag us.www.instagram.com/incrementalci In this podcast we discuss concepts from Lean Manufacturing, the Toyota Production System, and general business management to improve our businesses. Thanks for listening! Please drop us a note with any and all feedback! If you have parts you need machined, reach out to Devin@lichenprecision.com and follow on Instagram www.instagram.com/lichen_mfg If you need CNCed Buckles, check out www.austeremfg.com and follow at on Instagram www.instagram.com/austere_manufacturing To reach out to the podcast directly please email fixsomethingtoday@gmail.com
In this Concepts Edition episode Uriel and Devin discuss: - Kanban in the home - Continuous improvement, and documentation are key - We need to get better at 3S'ing - The drill seed was awesome Please join our patreo! https://patreon.com/IncrementalCI And follow us on Instagram and share your improvements and tag us. www.instagram.com/incrementalci In this podcast we discuss concepts from Lean Manufacturing, the Toyota Production System, and general business management to improve our businesses. Thanks for listening! Please drop us a note with any and all feedback! If you have parts you need machined, reach out to Devin@lichenprecision.com and follow on Instagram www.instagram.com/lichen_mfg If you need CNCed Buckles, check out www.austeremfg.com and follow at on Instagram www.instagram.com/austere_manufacturing To reach out to the podcast directly please email fixsomethingtoday@gmail.com
In this episode, we are joined by Brad Cairns, lean manufacturing expert, to explore how construction and contracting business owners can use lean principles to eliminate waste, reduce rework, and improve efficiency by up to 50%!
In this episode Devin and Uriel talk about some of the improvements they made over the past week and the thinking behind each. Please join our patreo! https://patreon.com/IncrementalCI Please follow us on Instagram and share your improvements and tag us.www.instagram.com/incrementalci In this podcast we discuss concepts from Lean Manufacturing, the Toyota Production System, and general business management to improve our businesses. Thanks for listening! Please drop us a note with any and all feedback! If you have parts you need machined, reach out to Devin@lichenprecision.com and follow on Instagram www.instagram.com/lichen_mfg If you need CNCed Buckles, check out www.austeremfg.com and follow at on Instagram www.instagram.com/austere_manufacturing To reach out to the podcast directly please email fixsomethingtoday@gmail.com
In this Concepts Edition episode Uriel and Devin discuss: - Kanban, channel splitting, and feed forward Please join our patreo! https://patreon.com/IncrementalCI And follow us on Instagram and share your improvements and tag us. www.instagram.com/incrementalci In this podcast we discuss concepts from Lean Manufacturing, the Toyota Production System, and general business management to improve our businesses. Thanks for listening! Please drop us a note with any and all feedback! If you have parts you need machined, reach out to Devin@lichenprecision.com and follow on Instagram www.instagram.com/lichen_mfg If you need CNCed Buckles, check out www.austeremfg.com and follow at on Instagram www.instagram.com/austere_manufacturing To reach out to the podcast directly please email fixsomethingtoday@gmail.com
In this episode Devin and Uriel talk about some of the improvements they made over the past week and the thinking behind each. Please join our patreo! https://patreon.com/IncrementalCI Please follow us on Instagram and share your improvements and tag us.www.instagram.com/incrementalci In this podcast we discuss concepts from Lean Manufacturing, the Toyota Production System, and general business management to improve our businesses. Thanks for listening! Please drop us a note with any and all feedback! If you have parts you need machined, reach out to Devin@lichenprecision.com and follow on Instagram www.instagram.com/lichen_mfg If you need CNCed Buckles, check out www.austeremfg.com and follow at on Instagram www.instagram.com/austere_manufacturing To reach out to the podcast directly please email fixsomethingtoday@gmail.com
In this Concepts Edition episode Uriel and Devin discuss: - Surge capacity in a growing business - Kanban loop sizing - Information batching - Increase your inventory - Rely on pull for the shop floor Please join our patreo! https://patreon.com/IncrementalCI And follow us on Instagram and share your improvements and tag us. www.instagram.com/incrementalci In this podcast we discuss concepts from Lean Manufacturing, the Toyota Production System, and general business management to improve our businesses. Thanks for listening! Please drop us a note with any and all feedback! If you have parts you need machined, reach out to Devin@lichenprecision.com and follow on Instagram www.instagram.com/lichen_mfg If you need CNCed Buckles, check out www.austeremfg.com and follow at on Instagram www.instagram.com/austere_manufacturing To reach out to the podcast directly please email fixsomethingtoday@gmail.com
In this episode, Jason sits down with Dr. Shahrukh Irani at FabTech 2024 to break down the power of lean manufacturing—specifically tailored for custom job shops. Dr. Irani, a leading expert in industrial engineering, shares how job shops can streamline workflows, reduce waste, and increase profitability without the cookie-cutter Toyota model. From creating efficient work cells to improving ergonomics and employee engagement, this episode is packed with actionable insights for fabricators and shop owners. Whether you're running a small fab shop or a medium-sized operation, these lean strategies will help you take your business to the next level. Tune in to learn how to boost efficiency and create a more productive work environment! For more information on AWS and how to get involved Click Here