Podcast appearances and mentions of Cynthia J Young

Presented February 10 from 1:00 - 2:00 pm ET Get slides and more: https://info.kainexus.com/continuous-improvement/methods-to-benefit-organizational-knowledge-management/webinar/signup Presented by Dr. Cynthia J. Young, Founder/CEO of CJ Young Consulting, LLC In this webinar, you will hear about some of the methods used in practicing knowledge management that also support achieving continuous improvement goals. Methods we will discuss include: Checklists and check sheets Reports Lessons learned After action reviews Mapping (Process, Knowledge, and Mind) Communities of practice Kanban Gamification Battle rhythms When you use these methods, you reduce the training required to bring your team up for speed, you can keep costs low because you aren't having to buy new tools, and it helps your workforce become better problem solvers. This webinar will also be beneficial for ISO 9001-2015 certified organizations since it includes knowledge management, as Clause 7.1.6 Organizational Knowledge and ISO 30401:2018 Knowledge Management Systems, while not a certifiable requirement, is applicable to any organization. Dr. Cynthia “Cindy” J. Young is the Founder/CEO of CJ Young Consulting, LLC, a knowledge management consulting firm, as well as a curriculum developer and instructor with Leidos. About a decade ago, she retired as a Surface Warfare Officer after 23 years in the U.S. Navy which is where her love for knowledge management began. She holds professional certifications as a Project Management Professional, a Lean Six Sigma Master Black Belt, and as an ASQ-Certified Manager of Quality/Organizational Excellence. Cindy is a past-Chair of ASQ Tidewater, Section 1128 in Virginia Beach as well as having held terms as the Vice Chair and Secretary. Her doctoral study, Knowledge Management and Innovation on Firm Performance of United States Ship Repair, provided her the opportunity to gain additional professional and academic expertise to facilitate improvements in organizational knowledge management. In September 2020, she gave a TEDx Talk called “A Knowledge Mindset: What You Know Comes from Where You Sit" which provides actions organizations can take to improve trust and retention through use of knowledge management practices.

Founder/CEO of CJ Young Consulting, LLC Episode page: https://www.leanblog.org/436 My guest for Episode #436 of the Lean Blog Interviews Podcast is Dr. Cynthia J. Young, PMP, LSS MBB, CMQ-OE, the Founder/CEO of CJ Young Consulting, LLC. Cindy helps organizations optimize human-centric knowledge to increase trust and support collaboration and inclusion. She is a TEDx Speaker, an HBR Contributor, and a Veteran (23 years in the U.S. Navy) She is also a Curriculum Developer and Instructor with Leidos, an engineering and defense contractor. Cindy is also presenting a webinar on February 10th, part of the KaiNexus CI Webinar series… learn more and register here: Impactful Methods to Benefit Organizational Knowledge Management and Continuous Improvement Efforts She is also leading an upcoming “Knowledge Management Bootcamp.” Today, we discuss topics and questions including: Origin story as a Lean Six Sigma Master Black Belt? –> In the Navy Combining LSS, PMP, CMQ-OE certifications? What is “knowledge management” in the context of organizations? Leadership & technology?? Five Ways to Protect Yourself from a Layoff Using Knowledge Management We should “Resist hoarding knowledge” — is that counterintuitive? This sharing had big benefits to you and your career? Breaking down silos? Applying KM to Lean and applying Lean to KM? Waste of capturing knowledge that doesn't get used? Examples of good practices?  Mistakes people make with knowledge? The podcast is sponsored by Stiles Associates, now in their 30th year of business. They are the go-to Lean recruiting firm serving the manufacturing, private equity, and healthcare industries. Learn more. This podcast is part of the #LeanCommunicators network. 

When team members leave their roles, what happens to all the institutional knowledge they have in their heads? How much of a disruption is it when people move positions, retire, or go on extended absences? Dr. Cynthia J. Young shares how everyone in the organization can use knowledge management to make these situations better.What You'll Learn from this EpisodeWhat knowledge management is, and why organizations need itHow knowledge management applies to managers and individualsThe connection between knowledge management and how you take vacationsHow you can get started with knowledge managementGet full show notes and more information here: https://processplusresults.com/podcast/051 

Cindy is as self-made a person as anyone I have ever met.  After graduating high school and not having any particular skills that were as yet discovered nor the grades or money to get into University, she joined the United States Navy as an enlisted person.  Perhaps she knew, and it’s just as likely she did not, that this single decision to join the Navy set her on a professional trajectory that is nothing short of amazing. Once in the Navy, her MOS was that of a cryptologic technician maintenance servicing communication equipment.  As her initial planned time in the Navy was nearing the end, instead of leaving, she decided to remain and earn her Bachelor’s Degree (soon-after becoming an officer) and then her Master’s Degrees – eventually retiring from the Navy.  She earned her Doctorate degree after leaving the Navy when she was 46.  Her doctoral study, Knowledge Management and Innovation on Firm Performance of United States Ship Repair, provided her the opportunity to gain additional professional and academic expertise to facilitate improvements in organizational knowledge management. She had a daughter while stationed in Georgia which added yet another level of complexity; working hard to balance her professional career in the Navy with her studies and the new responsibilities of being a mother.  Her driving force – wanting to never fail at any of it and making sure her daughter was provided for and brought-up in a stable environment.  If all this was not enough, Cindy has found time to become a certified Project Management Professional, a Lean Six Sigma Master Black Belt, and as an ASQ-Certified Manager of Quality/Organizational Excellence – and has been a contributing author to several books including; Chapter 3: Using Leadership to Improve Firm Performance Through Knowledge Management from The Refractive Thinker: Volume XI: Women in Leadership and Chapter 4: Ensuring Prosperous Knowledge Flow from the Silent Generation Through Generation Z in a Global Workforce from The Refractive Thinker: Volume XVII: Managing a Cultural Workforce: The Impact of Global Employees. I am sure you will find Cindy’s life journey as fascinating and inspirational as I did. Host: Joseph Paris, Founder of the;  XONITEK Group of Companies,  Operational Excellence Society & Readiness Institute Guest: Dr. Cynthia Young Dr. Cynthia Young About Dr. Cynthia J. Young Cindy resides in Chesapeake, Virginia.   She holds several accredited degrees; a Bachelor of Arts (BA) in English Language and Literature from the University of Maryland, College Park; two Masters of Business Administration (MBA), one in e-commerce and one in advanced management studies, from Trident University International; and a Doctorate of Business Administration (DBA) from Walden University. She is a retired Surface Warfare Officer with 23 years in the U.S. Navy having entered the Navy directly out of high school.  At Leidos, Cindy is a Theater Mission Planning Center Curriculum Developer and Instructor, a defense contracting company.   She is a past-Chair of American Society for Quality, Tidewater, Section 1128, and a member of the Project Management Institute, Golden Key International Honor Society, and Delta Mu Delta International Business Honor Society.  Outside of her professional career, she raises money for the Leukemia and Lymphoma Society with Team in Training (TNT).  She has run (to date) two marathons (Marine Corps Marathon and the Chicago Marathon) and two half-marathons (Norfolk Harbor Half Marathon and the Las Vegas Rock ‘n’ Roll Half Marathon). About Leidos Website: https://www.leidos.com/ Headquarters: Reston, VA Year founded: Leidos (from Kaleidoscope) was originally part of SAIC, which was founded in 1969, but split from SAIC in Sept 2013. Company type: Global science and technology leader Company size: 34,000 and growing; over $10B; #311 in the Fortune 500 Specialties: Defense, Civil, Health, and Intelligence markets with core competencies of: cyber, digital modernization, integrated systems, mission software systems, mission support, operations and logistics, and sensors, collection, and phenomenology.