Podcasts about continuous improvement

WHAT YOU'LL LEARN Why retail is now a demand chain, not a supply chain How AMRs deliver 6–12 month ROI in high-variability e-commerce Why robotics-as-a-service changes peak capacity planning The real bottleneck in AI adoption: structured WMS data Why dashboards are dying and exception-based orchestration is rising How consolidation will reshape 3PL economics Why operational excellence remains the ultimate differentiator HIGHLIGHTS 00:01–00:12 | Consumer expectations and the “fast + free + cheap” reality 00:12–00:15 | AMRs, ASRS, RaaS, and 6–12 month automation ROI 00:15–00:16 | Buy vs build: what's commodity vs “secret sauce” 00:16–00:19 | Agentic AI in warehouse ops: labor planning + execution 00:19–00:22 | AI proof, case studies, and demand planning as the next frontier 00:22–00:24 | Dashboards vs operators: turning analytics into actions 00:24–00:28 | Operator advice: efficiency, mechanization, and competition shifts 00:29–00:31 | Manifest trends: retail channels evolving + tech-driven 3PL future QUOTES  [00:04:10] “One of the biggest changes is you used to have a choice. You could either have it fast, you could have it free, or you could have it cheap. The consumer today wants all three.” – Jeff Wolpov [00:05:10] “We as logistics supply chain companies need to lean in and figure out how to do more with less. Today it's a necessity.” – Jeff Wolpov [00:07:30] “You need automation... We need to be faster and more flexible. Peaks have gotten much higher.” – Jeff Wolpov [00:16:00] "The hard part isn't building AI or using AI. It's what do you do with the results?" - Gary Allen [00:16:50] “Operators shouldn't hunt dashboards, they should get alerts, exception-based triggers. AI takes analytics to the next level.” – Gary Allen [00:23:00] "Reporting is the death of analytics." - Gary Allen  ABOUT THE GUESTS Jeff Wolpov Jeff Wolpov is Senior Vice President of E-commerce and Ryder Last Mile at Ryder System, Inc., where he leads the vision and strategy for omnichannel fulfillment and big & bulky home delivery. Previously, he served as CEO of Whiplash (formerly Port Logistics Group), achieving nearly 30% year-over-year revenue growth before its acquisition by Ryder in 2022. Earlier in his career, Jeff founded Distribution Solutions, scaling it from a startup into a $50 million regional logistics firm that became the foundation of Whiplash's national network. He holds a degree from the University of Michigan. Gary Allen Gary Allen is Vice President of Supply Chain Excellence at Ryder, overseeing Solution Design, Continuous Improvement, Data Analytics, and Automation across the supply chain organization. With more than 32 years of experience, he previously led EY's logistics consulting practice and held leadership roles at DHL and FedEx in product innovation, solution design, sustainability, and operations. Gary helped launch and co-author the “Annual Third Party Logistics Study” with Dr. John Langley of Penn State University and holds a Bachelor of Arts in Materials and Logistics Management from Michigan State University. LINKS MENTIONED Ryder report: https://www.ryder.com/en-us/insights/white-papers/e-comm/2025-ryder-e-commerce-consumer-study Ryder website: https://www.ryder.com/en-us Subscribe and Keep Learning!If you're a logistics leader looking to scale sustainably, don't miss out! Subscribe for more expert strategies on tackling modern supply chain challenges.Be sure to follow and tag the eCom Logistics Podcast on LinkedIn and YouTube

What if your commitment to learning is actually limiting your influence as a change leader?Many of us pride ourselves on being lifelong learners. We read, earn certifications, study new tools, and go deep into our methodology. That depth is a strength. But as your responsibility grows—from running projects to shaping transformation—what's required of you changes.At some point, going deeper into your method or functional expertise is no longer enough. Your role shifts from applying tools to enabling leaders to see the whole system, define the real problem before choosing an approach.In this episode of Chain of Learning, I help you learn how to move from learning as accumulation to learning as adaptable influence.As your scope expands, you're no longer just responsible for executing well. You're responsible for how others think, decide, and take ownership. That requires more than expertise. It requires the ability to step back, question the form, and respond to what the situation truly calls for.Your learning might be limiting your impact. We often define lifelong learning as going deeper into our expertise, but what's missing is the shift toward adaptability and broader perspective. A learning mindset is the foundation for enabling a learning organization—yet if it stays attached to one form or method, it can constrain your influence.In this episode, you'll explore how to:Describe the impact you create tools or jargonMove from Shuhari—rigidly following a method to adapting based on contextPractice beginner's mind—Shoshin, even when you're the expertIdentify when you've fallen into the Doer Trap—and choose to develop others insteadNotice when you're following the form in situations that call for flexibilityIf you want to build a learning organization, your own learning mindset must evolve first. It's not just what you know, but how you show up.IMPORTANT LINKS:Full episode show notes with links to other podcast episodes and resources: ChainOfLearning.com/67 Check out my website for resources and ways to work with me KBJAnderson.comFollow me on LinkedIn: linkedin.com/in/kbjandersonDownload my free KATALYST™ Change Leader Self-Assessment: KBJAnderson.com/katalyst Learn more about my Japan Leadership Experience: kbjanderson.com/japantripRELATED EPISODES:Episode 65 | From Learning to Impact: Turn Insight into Leadership ActionEpisode 9 | The 8 Essential Skills to Become a Transformational Change Katalyst™Episode 15 | 5 Steps to Revitalize Lifelong LearningEpisode 27 | 3 Practices to Become a Skillful FacilitatorEpisode 42 | Do the Right Thing: Japanese Management Masterclass Part 1 with Tim WolputEpisode 52 | What You Love About Lean and Operational Excellence — And Your #1 Frustration: How to Get Executive Buy-inTIMESTAMPS FOR THIS EPISODE:00:40 The Katalyst model revision and why lifelong learning was removed as a standalone competency03:24 Why learning isn't what distinguishes your influence. It's what makes influence possible05:07 What it means to be a lifelong learning enthusiast06:52 Three questions every change leader should be able to answer without jargon09:22 What 75 leaders revealed in a survey and the lesson underneath it10:31 The concept of Shu Ha Ri that shapes how you develop and learn:11:13 [SHU] following the form11:25 [HA] where you begin to adapt11:35 [RI] Transcending the form entirely12:20 Five Toyota Kata Coaching questions developed by Mike Roth that requires learning and unlearning to develop, grow, and improve15:05 The concept of Shoshin and clearing what's in the way16:04 Katie's personal confession about her own telling habit and what modeling the way actually looks like in practice17:35 The "doer trap" and why getting leadership buy-in starts with us20:39 What lifelong learning really means and why it's a being practice21:01 Three practices to try this week to create more impact

What You'll Learn in This Episode:In this episode of the Lean Solutions Podcast, hosts Patrick Adams, Andy Olrich, and guest Steve Riley discuss the importance of leadership behaviors in maintaining Lean initiatives. They highlight how unintentional actions, such as not picking up trash or not following standard work, can undermine Lean efforts. Steve Riley, a manufacturing operations leader with over 30 years of experience, emphasizes the need for consistent leadership presence, protecting standards under pressure, and fostering team-led improvements. They also explore the significance of measuring both leading and lagging indicators to ensure continuous improvement. Additionally, Riley introduces his company's digital shadow board service, which simplifies the creation of tool organization systems.Key Takeaways:Leadership behavior matters more than Lean toolsWhat leaders do in the moment defines credibilityLean breaks when standards are optionalImprovement must be part of daily workLinks:Lean Solutions 2026 SummitLean Solutions WebsiteClick Here for Steve Riley's LinkedInbespoketooltrays@gmail.comTool Box Foam, 5S Lean, 5 S Lean | BespokeToolTrays.com

In this episode of The New Warehouse Podcast, Kevin chats with Drake Meyer, VP of Operations at Atomix. Atomix is a fast-growing 3PL with locations in Milwaukee, Salt Lake City, and Baltimore, and it operates on its own in-house WMS. Drake shares his path from forklift driver to executive leadership and explains how warehouse continuous improvement drives performance. The conversation covers culture, WMS strategy, robotics, AI, and practical lessons from large-scale operational transformations. From reducing audit labor to building a data-first mindset, Drake offers grounded insights for warehouse leaders focused on sustainable growth.Learn more about Sonaria here. Follow us on LinkedIn and YouTube.Support the show

EXECUTIVE SUMMARYIn 2026's 'forever layoff' era, women leaders who master continuous improvement leadership outperform peers, reduce their layoff risk, and accelerate promotions. Olaf Boettger's 27-year Kaizen framework — courage, humility, discipline — turns daily small improvements into extraordinary career results.Key stat: Toyota workers are 2x more productive than competitors using this same system.? QUICK TAKEAWAYS•       Continuous improvement leadership doubles your career productivity vs. peers who stop learning•       The 3 capabilities every woman leader needs: courage to name problems, humility to keep learning, discipline to stay consistent•       Kaizen's daily 15-minute team meeting is directly applicable to your own career self-management•       GE's turnaround under Larry Culp proves CI works in any industry — finance, tech, healthcare, or your own career•       In 2026's 'forever layoff' climate, CI skills signal indispensable strategic value to any organizationIf you're a woman leader in 2026, the job market has changed dramatically — and not in your favor. Glassdoor's Worklife Trends report calls it the 'forever layoff': small, rolling cuts that never make headlines but keep talented executives in a constant state of anxiety. Meanwhile, AI is reshaping roles at every level, and the competition for standout positions has never been fiercer.As an executive coach with over 30 years of experience (MA, MFT, PCC) and host of the Women's Leadership Success Podcast — ranked in the top 1.5% globally with over 750,000 downloads — I've interviewed more than 144 of the world's top leadership experts. When I heard Olaf Boettger's approach to continuous improvement leadership, I immediately knew this was the missing framework most women leaders had never considered.Olaf spent 27 years at Procter & Gamble and Danaher — two of the most operationally excellent companies on earth — mastering the Japanese Kaizen philosophy. What he discovered translates directly to career acceleration: the same system that doubled Toyota's worker productivity and powered GE's biggest turnaround in American history can supercharge your leadership brand and make you the candidate no one can afford to pass over. The 2026 Career Reality: Why 'Working Hard' Is No Longer Enough The data is sobering for women leaders right now. According to Glassdoor's 2025 Workplace Trends report, small layoffs — under 50 people — now represent 51% of all job cuts, up from just 38% in 2015. These 'forever layoffs' create cultures of anxiety where talented women question their value daily.At the same time, female manager engagement dropped seven percentage points in 2025 alone — the steepest decline of any group, according to Gallup research. Women leaders are being asked to do more with less, carrying teams through AI disruption and RTO mandates, while their own career advancement stalls.The traditional answer — work harder, be more visible, volunteer for every high-profile project — simply isn't scaling. In a market where 45% of employers rate the job outlook as 'fair' at best, you need a completely different strategy. You need continuous improvement leadership. ? Ready to transform your career trajectory?  Download our FREE Leadership Branding Blueprint Accelerator and discover:•       A proven system to document your impact and accelerate promotions•       How to build a leadership brand that makes you the obvious choice•       A measurable framework for expanding your organizational influence•       Strategic positioning for high-visibility, career-defining initiatives•       The same approach Sabrina uses with Fortune 500 executives to 3x their promotion speed? GET YOUR FREE LEADERSHIP BRANDING BLUEPRINT ACCELERATOR What Is Continuous Improvement Leadership? The Kaizen Framework Explained Continuous improvement — known in Japanese as Kaizen, meaning 'change for the better' — originated at Toyota nearly 90 years ago. After World War II, with limited resources and a need to compete globally, Toyota developed a system to extract maximum quality and efficiency from every process. That system, now called the Toyota Production System, became the foundation of what we know as Lean, Six Sigma, and the Danaher Business System.For women leaders, continuous improvement leadership means applying these same principles to your career, your team, and your organization. It is not a one-time initiative or a January resolution. It is a daily practice — a permanent operating system.The Three Foundation PrinciplesOlaf distills continuous improvement leadership into three core principles:Kaizen — The belief that there is always a better way. This is not about being self-critical; it is about being growth-oriented. Every interaction, presentation, and leadership decision is an opportunity to iterate and improve.Go to Gemba — Go to the real place. Stop relying on slide decks and secondhand reports. As a leader, this means visiting your stakeholders, understanding what your team actually experiences day-to-day, and staying close to the work that creates value.Customer focus — Always anchor to what your 'customer' values. In a career context, your customers are your executive stakeholders, your team, and the business outcomes you're hired to deliver. Everything you do should be filtered through: does this add value for them?The Three Capabilities That Determine SuccessAccording to Olaf, your mindset determines everything. Leaders who succeed with continuous improvement possess three non-negotiable capabilities:CapabilityWhat It Looks Like in PracticeWhy Women Leaders Need It NowCOURAGEHonestly naming when your performance or your team's is 'red' — even when the culture rewards positivity over truth.In 2026's performance-pressured environment, leaders who surface problems first are seen as strategic — not weak.HUMILITYStaying open to learning regardless of your experience level. As Olaf says: the best leaders he's known, including P&G's CEO A.G. Lafley, were the most humble.Imposter syndrome tempts women to prove they already know everything. Humility is the counterintuitive superpower.DISCIPLINEShowing up for improvement consistently — not just in January. Committing to the decade, not the quarter.Career advancement compounds. The women who stand out in 2026 are those who have been quietly improving for years. The Business Case: What Continuous Improvement Leadership Actually Delivers For skeptics — and Olaf acknowledges that many leaders initially resist this approach — the numbers make a compelling argument. Toyota, the originator of this system, generates roughly twice the revenue per employee compared to its nearest competitors. Danaher, where Olaf spent the bulk of his career, has sustained approximately 15–16% compound annual growth for 40 consecutive years.The most visible example is GE's transformation under Larry Culp — the former Danaher CEO who took over when GE was in deep financial trouble. Using continuous improvement as the operating backbone, Culp and his teams executed what many consider one of the greatest corporate turnarounds in American business history, eventually splitting GE into three highly successful independent companies.On a practical level, Olaf shared a specific case study from a Danaher acquisition: a company delivering orders on time just 50% of the time. Using CI methodologies, that number rose to 95%. For context, if Amazon delivered your packages on time half the time, you'd stop using Amazon. A 45-percentage-point improvement is not incremental — it's transformational. TRY THIS NOW (10 Minutes)Apply Olaf's Red/Green method to your career right now: Identify one goal you have for your career this quarter (promotion, salary increase, high-visibility project).Set a specific target. Write your current actual. Color code it: are you green (on track) or red (below target)? If red — write one sentence explaining why.Then write one action you will take this week to close the gap. That's continuous improvement leadership in action. Do this every Monday.  How to Apply Continuous Improvement Leadership to Your Career in 2026 The beauty of Kaizen is that it scales from a Toyota factory floor to your personal career strategy. Here's how to translate Olaf's framework into your daily leadership practice:The 15-Minute Daily Leadership HuddleAt every Danaher facility, teams hold a 15-minute standing meeting every morning. They review five metrics — safety, quality, delivery, inventory, productivity — and ask: are we red or green? If red, why? Who does what by when?For your career, your five metrics might be: stakeholder relationships, project delivery, skill development, visibility, and team performance. A daily or weekly 10-minute self-check asking those same questions creates the discipline of continuous improvement at the individual level.Visual Management for Your CareerOlaf emphasizes making performance visible. In organizations, this means color-coded boards. For your career, this translates to maintaining a simple achievement tracker — a running document of your wins, metrics, and impact — that you review weekly. This directly feeds your Leadership Branding Blueprint and becomes the evidence base for promotion conversations.The Growth Mindset + Kaizen ConnectionOlaf's PhD research connected him deeply to Carol Dweck's work on fixed vs. growth mindsets. Dweck's research demonstrates that individuals who believe abilities can be developed through dedication consistently outperform those who believe talent is fixed. Continuous improvement is the operational expression of growth mindset — it gives you the system that turns that belief into measurable career results. Your 7-Step Continuous Improvement Career Action Plan Step 1 (10 min): Define your career target.

Welcome to this episode of HALO Talks, where Pete Moore sits down with Angel Olavarria, founder of Strive mens skincare, and cosmetic chemist from Forest Hills, Queens. Angel reflects on his journey from a career in sales to becoming an entrepreneur in men's skincare. He reflects on the idea that people tend to attribute positive attributes to others who are very attractive, inspired him to dig deeper into self-presentation, which eventually led him down the path of skincare science. Angel discusses the often confusing (and slightly sometimes sketchy) world of men's skincare, his hands-on approach to developing formulas, and the importance of using the proper amount of evidence-based ingredients. He also opens up about the process behind launching his business, staying true to his principles, and building a brand that values authenticity over flashy marketing tricks. It doesn't matter if you're interested in men's skincare or not. What is key here are the lessons Angel has learned as he continues to (rapidly!) scale Strive. If you're an aspiring entrepreneur or even seasoned business owner and are looking for fresh insights into building a thoughtful and impactful brand, this episode offers a candid look at balancing passion, discipline, and business in today's competitive market. Key themes discussed Journey from sales to skincare entrepreneurship The complexity and science behind truly effective skincare Importance of authenticity and principles in entrepreneurship Product development: Balancing simplicity and efficacy Marketing strategies: Digital, SEO, and sampling challenges Pricing, margins, and growth without sacrificing values A Few Key Takeaways:  1.The Power of Skincare for Personal Branding: Angel shared how men's attention to self-care and skincare can enhance the tendency for people to attribute positive qualities to those who appear attractive and well-groomed. This observation sparked his journey into men's skincare and eventually founding Strive. 2. Authenticity in Entrepreneurship: He stressed how he builds his business on strong principles, refusing to compromise quality or add unnecessary complexity to men's routines. He wants Strive to be genuinely useful, not just another product pushed by aggressive marketing. 3. Science-Backed Formulations vs. Marketing Gimmicks: The chat also highlighted the importance of using ingredients with proven efficacy, like niacinamide or retinol, both backed by decades of research. Olavarria pointed out that many competitors focus on trendy but unproven plant extracts, often prioritizing marketing narratives over results. 4. Lean Operations and Smart Growth: Angel explained how he handles most of his business personally, takes advantage of contractors and US-based suppliers, and leverages technology (like AI) to stay nimble. He emphasized starting with fewer SKUs and growing thoughtfully to avoid complexity and inefficiency. 5. Philosophy of Continuous Improvement and Authentic Brand Building: The brand name "Strive" embodies the drive to always work toward something and improve. Angel wants the brand to inspire men to strive, not just for looks, but for personal growth. He also values authentic ambassador relationships, only working with those who genuinely connect to his products. Resources:  Angel Olavarria: https://www.linkedin.com/in/angelolavarriajr  Strive Skincare: https://www.striveskin.com  Integrity Square: https://www.integritysq.com Prospect Wizard: https://www.theprospectwizard.com Promotion Vault: https://www.promotionvault.com HigherDose: https://www.higherdose.com

What You'll Learn in This Episode:In this second part episode of the Lean Solutions Podcast, Patrick Adams and Shane Daughenbaugh discuss the initial steps for a new leader implementing Lean principles. They emphasize understanding the current state through one-on-one interviews and Jeff Liker's leadership development model, which includes personal development, coaching others, daily Kaizen, and establishing a vision. Patrick advises starting with a model area to experiment with Lean concepts on a smaller scale. Shayne shares his experience of finding a champion and creating a safe space for experimentation. They both stress the importance of learning from failures, building team capability, and gradually introducing Lean practices to achieve organizational goals.Key Takeaways:Start Lean by Understanding the Current State—Not by Teaching ToolsYour First 90 Days Should Focus on Leadership Development, Not ControlCreate a “Sandbox” or Model Area to Learn Fast and SafelyFailure Is a Win When Learning Is the GoalLinks:Lean Solutions 2026 SummitLean Solutions Website⁠⁠Click Here For Shayne Daughenbaugh's LinkedIn⁠⁠⁠⁠Click Here For Patrick Adams' LinkedIn⁠⁠

This week’s guest is Royden Johnson. Ron and Royden discussed the concept of a lean operating system talking versus singing, the different phases of the operating system, and more. An MP3 audio version of this episode is available for download here. In this episode you’ll learn:  The quote Royden likes (2:49) Royden’s background (4:08) Whether your lean operating system is talking or singing (12:53) Phase 1: Stabilize (16:27) Phase 2: Standardization (22:57) Phase 3: Continuous Improvement (28:44) A summary of the operating system (30:43) Royden’s final words of wisdom (35:48) Podcast Resources Right Click to Download this Podcast as an MP3 GA 524 | Connection Before Correction Royden on LinkedIn Get All the Latest News from Gemba Academy Our newsletter is a great way to receive updates on new courses, blog posts, and more. Sign up here. What Do You Think? What are your thoughts on the three phases?

Episode Notes Alec talks to Robyn Snyder, Director of Supplemental Services at Clovis Unified School District, Ray Gamez, the principal of Janet L. Young Elementary School, and JJ Donat, who's the guidance instructional specialist at Janet L. Young, about how that school cut the suspension rate for African-American students from 8.7%. to 4.2% in a single year. Every other week, we publish a newsletter with great resources like this one, sign up for it here! What are you waiting for, register for the National Summit for Improvement in Education before you miss out! If you're looking for a good introduction to Continuous Improvement in education, start here.

Michael Smith is a lifelong swimmer whose relationship with water began at age nine in a small Ohio town with no high school pool. Instead, he had a YMCA, grit, and a first-generation college mindset that later led him to a double major in business management and humanities, advanced graduate work, and a Six Sigma Black Belt. That early path led him to national-level swimming competition, a decades-long pause, and then a powerful return to the sport at age 60. Now 68, Mike remains a pure swimming sprinter who thrives on speed, competition, and continuous improvement. He competes against elite swimmers and former Olympians, chases personal bests, and credits swimming as essential to his mental health and resilience. With his dad cheering from the stands, Mike's story is about rediscovery, discipline, and proving it's never too late to come back stronger.Send a text

Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit www.manufacturinggreatness.com and click here to subscribe to Trevor's monthly newsletter. Now, let's jump in! In this episode, Bruce Mayhew, corporate trainer, keynote speaker, executive coach, and author, shares insights on manufacturing leadership, communication skills, and trust building for Operations Managers, Production Managers, Manufacturing Managers, and Shift Supervisors. You'll learn why traditional command-and-control leadership no longer works in today's plants — and how curiosity-driven leadership, authentic communication, and continuous improvement help manufacturing leaders close the skills gap, strengthen employee engagement, and drive real team performance. Bruce breaks down how everyday leadership behaviors directly impact culture, safety, accountability, and results — especially as manufacturing organizations face labor shortages, workforce challenges, and generational shifts on the shop floor. This conversation connects soft skills with operational excellence, showing leaders how to move from reaction to intention, from blame to curiosity, and from siloed management to connected leadership. 01:30 – As generational shifts place millennials in leadership roles, it can create tension between siloed leadership and collaborative, flatter manufacturing cultures. 03:49–Purpose and meaning drive effective leadership, stronger relationships, and healthier workplace culture. 06:12–Disconnects between executives and the shop floor weaken teamwork and long-term manufacturing performance. 07:19–Self-awareness and emotional intelligence enable leaders to adapt communication styles across manufacturing teams. 08:58–Respect on the shop floor comes from meeting people where they are, not talking down to them. 09:44–High performance in manufacturing is unlocked through meaningful conversations rather than top-down directives. 16:27–Transparency grows when leaders listen first and elevate frontline voices. 18:33-  Shared pride in quality and reputation strengthens team identity and manufacturing excellence. 20:15–Curiosity-driven leadership replaces blame-focused problem solving with appreciative inquiry. 23:31–Positive exploration increases engagement by empowering teams instead of punishing them. 25:09 - Accountability works best when leaders replace interrogation with curiosity-based performance conversations. Connect with Bruce Mayhew Visit his website Find him on LinkedIn Following him on Instagram @bruce.mayhew

What does it really take to lead transformation as responsibility grows?At some point, leadership stops being about doing the improvement work or having the right answers. For operational leaders and change practitioners alike, the work moves to holding the system—people, priorities, and consequences—and helping others learn how to do the same.In this episode of Chain of Learning, I'm joined by Carlos Scholz, CEO of Catalysis, to explore the critical shift leaders must make to enable systemic, lasting organizational change.Carlos shares his journey from technically trained engineer in manufacturing, to transformational change leader in healthcare leading a team of continuous improvement practitioners, to operations leader, and now CEO. Across these roles, he's learned that transformation doesn't fail because leaders don't care or aren't trying, but because we often rush to outcomes and skip the systems-level and behavioral maturity required to sustain them.This conversation highlights a critical truth: leadership is practice. It's not a role or a title, it's how you intentionally show up and get better, day after day.Together, we explore what really changes as leadership responsibility and organizational complexity increase, how leaders have to change their own behavior, and how influence shifts when the work is no longer about doing improvement, but about developing leaders who can own the system.In this episode, we explore:Why leadership becomes less about expertise and more about intentional practice as scope and responsibility expandWhat changes when you move from leading through influence to owning the system through positional authority and the consequences that come with itHow identity and perceived value shape resistance to change, including your ownWhy skipping organizational and behavioral maturity undermines reliability, even with strong intentionsHow repositioning improvement teams from doers to coaches helps leaders change their behavior and allows transformation to scaleIf you're navigating your own growth as a change leader—or supporting leaders in truly owning their system—this conversation offers language and perspective to help you lead with greater impact.ABOUT MY GUEST:Carlos Scholz is the CEO of Catalysis, a mission-driven organization advancing people-centered, value-based healthcare. A former manufacturing engineer and healthcare operations and change leader at Kaiser Permanente and NYC Health + Hospitals, he brings deep experience driving system-wide Lean and continuous improvement transformation and developing leaders at scale. Carlos was named a Shingo Rising Star and serves on the Shingo Institute Board.IMPORTANT LINKS:Full episode show notes with links to other podcast episodes and resources: ChainOfLearning.com/66 Check out my website for resources and ways to work with me KBJAnderson.comConnect with Carlos Scholz: linkedin.com/in/carlosscholz Follow me on LinkedIn: linkedin.com/in/kbjandersonDownload my free KATALYST™ Change Leader Self-Assessment: KBJAnderson.com/katalyst Learn more about my Japan Leadership Experience: kbjanderson.com/japantripRELATED EPISODES:Episode 9 | Move from Technical Expert to Influential LeaderEpisode 16 | Leverage Analytical Systems Thinking and Psychological Safety to Drive Organizational Improvement [with Mark Graban]TIMESTAMPS FOR THIS EPISODE:03:02 Leadership shifts Carlos made stepping into senior executive responsibility06:19 The start of Carlos' journey and how it evolvedrelationships as it does on technical expertise12:19 Learning that sustainable change depends as much on influence and being vulnerable and sharing openly 17:42 Multiple approaches in creating conditions for leaders to feel safe enough to be vulnerable18:44 Importance of organizational assessment to identify behavioral gaps24:05 Understanding that sustainable change requires aligning the entire system, not just improving isolated parts26:32 When leaders are not on board with change efforts28:48 Importance of both the technical and social side of being a change leader31:30 The process of building a system of coaching36:23 Transitioning from leading through influence to stepping into direct operational leadership43:28 How skills developed as an influence leader strengthened operational leadership45:57 A surprising lesson from stepping into an operational leadership role50:16 How Carlos is leading transformation as a CEO of Catalysis55:08 Steps to make real transformation happen1:00:13 Reminders for leading transformational change1:01:43 Questions for reflection to strengthen the system around you Learn more and apply for the November 2026 cohort of my Japan Leadership Experience: https://kbjanderson.com/japantrip/

What You'll Learn in This Episode:In this episode of the Lean Solutions Podcast, Patrick Adams and Shane Daughenbaugh explore what the first 90 days should look like after discovering Lean or stepping into a new organization. Once someone understands the principles of continuous improvement, what should they actually do first? They discuss how your approach must shift depending on your level of influence. Whether you're an executive, middle manager, or individual contributor, rushing into tools and events can create resistance instead of momentum.They advise spending time in direct reports' roles, having one-on-one conversations, and documenting feedback to identify common issues and improve processes. They also highlight the value of using emotions as flags and leveraging AI to analyze data for better decision-making. They agree on the importance of empathy and trust-building in leadership.Key TakeawaysYour Role Determines Your StrategyStart with Listening, Not ImplementingCulture Before ToolsPerspective Changes EverythingLinks: Lean Solutions 2026 SummitLean Solutions Website⁠⁠Click Here For Shayne Daughenbaugh's LinkedIn⁠⁠⁠⁠Click Here For Patrick Adams' LinkedIn⁠⁠

Jamie Stilwill and Joell Teal, faculty with Catalysis, share about the connections between psychological safety and continuous improvement in healthcare.

Read the postTL;DR: Respect for People is the foundation of Lean management. It means engaging employees as problem solvers, creating psychological safety so people speak up, developing standardized work with teams instead of forcing it on them, and implementing improvement software with people -- not to them. It includes high standards and accountability. Without Respect for People, continuous improvement becomes mechanical and unsustainable.Respect for People in Lean management is the principle that employees are capable problem solvers who must be engaged, developed, and trusted in order for continuous improvement to succeed. 

Summary In this episode, Andy talks with Richard Carson, author of The Book of Change. If you feel like you barely finish one change before the next one hits, this conversation is for you. Richard shares his deeply researched and battle-tested framework called People Sustained Organizational Change Management, or PSOCM. Unlike many change management books, this is not about certifications or slogans. It is about building a repeatable system to diagnose problems, distinguish adaptive from transformational change, and gain executive traction when support is not automatic. You will hear why so many change efforts fail before they even begin, how to craft a clear problem statement, and what leaders often misunderstand about the type of change they are facing. Richard also explains why he chose the phrase "People Sustained" and how thinking structurally about change can even help at home. If you're looking for practical, grounded insights on leading through continuous change, this episode is for you! Sound Bites "My advice to you is to anticipate change and manage change before it manages you." "Different change models have been introduced in the literature, but there has not been one coherent model for managing organizational change." "PSOCM is driven by defined actions with statistical metrics that produce measurable results." "You get a free book and the next thing you know you're getting the pitch to hire them at an exorbitant amount of money per hour." "Organizations consist of people, and it is the people who are primarily the problem." "Change management is proactive. Emergency management is reactive." "It is not productive to put the organization on the couch and ask, 'Well, what do you think?'" "You can change a process, but you cannot change a person's underlying psychology." "You now own it, or it now owns you." Chapters 00:00 Introduction 01:40 Start of Interview 01:54 Family Culture and Early Influences 03:58 Criticisms of Change Management Books and Certifications 06:15 Defining Organizational Change Management in Plain Talk 07:44 What Surprised Him in the History of Change 10:57 Adaptive vs. Transformational Change 14:23 Why He Named It People Sustained Organizational Change Management 20:03 Problem Identification and Writing Effective Problem Statements 24:31 Getting Executive Support When Change Is Not Top Down 26:49 When Benefits Do Not Move Leaders 28:21 One More Idea to Anticipate Change Before It Manages You 30:03 Applying Change Lessons at Home as a Parent 31:36 End of Interview 32:38 Andy Comments After the Interview 35:31 Outtakes Learn More You can learn more about Richard and his work at RichardCarson.org. Make sure to get the free ebook download. For more learning on this topic, check out: Episode 343 with Gary Lloyd. He has a clever metaphor of thinking about change like a gardener, not a mechanic. It's a great discussion that I think you'll find quite practical. Episode 344 with Peter Bregman and Howie Jacobson. Their book is about change, but not at the organizational level. They think you can change other people, which sounds presumptuous at the least. But they back that up in the interview so check out episode 344 for more. Episode 53 with John Kotter. He's one of the most famous names when it comes to change management. Go way back to episode 53 to hear from John directly. Pass the PMP Exam If you or someone you know is thinking about getting PMP certified, we've put together a helpful guide called The 5 Best Resources to Help You Pass the PMP Exam on Your First Try. We've helped thousands of people earn their certification, and we'd love to help you too. It's totally free, and it's a great way to get a head start. Just go to 5BestResources.PeopleAndProjectsPodcast.com to grab your copy. I'd love to help you get your PMP this year! Join Us for LEAD52 I know you want to be a more confident leader—that's why you listen to this podcast. LEAD52 is a global community of people like you who are committed to transforming their ability to lead and deliver. It's 52 weeks of leadership learning, delivered right to your inbox, taking less than 5 minutes a week. And it's all for free. Learn more and sign up at GetLEAD52.com. Thanks! Talent Triangle: Business Acumen Topics: Change Management, Organizational Change, Leadership, Executive Sponsorship, Problem Identification, Adaptive Change, Transformational Change, Strategic Thinking, Organizational Culture, Project Leadership, Continuous Improvement, Stakeholder Engagement The following music was used for this episode: Music: Lullaby of Light feat Cory Friesenhan by Sascha Ende License (CC BY 4.0): https://filmmusic.io/standard-license Music: Tropical Vibe by WinnieTheMoog License (CC BY 4.0): https://filmmusic.io/standard-license Thank you for joining me for this episode of The People and Projects Podcast!

In this episode of the Learnings and Missteps podcast, Jesse interviews Mike Chiles, a seasoned project director in the construction industry. They discuss the unpredictable challenges of construction, the importance of relationship building, and effective leadership. Mike emphasizes the role of leaders in developing their teams, creating a balanced and supportive work environment, and the value of feedback from those on the ground. They also delve into the importance of character development and the long-term benefits of investing in people-centric approaches. The episode concludes with reflections on the impact of leadership and the legacy one leaves through influence. 00:00 Introduction and Welcome Back 00:32 Introducing Mike Chiles: The Construction Influencer 01:30 LnM Family Shoutout: Gary Martinez 02:40 Getting to Know Mike Chiles 03:56 The Role of a Project Director 05:43 Challenges and Learnings in Leadership 07:47 Training and Developing Future Leaders 11:47 The Importance of Relationships in Construction20:18 Feedback and Continuous Improvement 23:29 Building a People-Centered Culture 35:10 Project Assignments and Training Responsibilities 36:18 Feedback Loops and Execution Challenges 36:51 Importance of On-Site Feedback 37:18 Lean Principles for Executives 38:23 Building Relationships and Appreciating Workers 40:23 Addressing Labor Shortages and Industry Challenges 44:34 The Role of Old Dogs in Knowledge Sharing 48:32 Lean Construction and Relationship Building 01:03:40 The Promise of Influence and Legacy 01:07:13 Conclusion and Free Book Offer Get the blueprint to Plan, Commit, and Execute your way into optimal performance: https://www.depthbuilder.com/time-management-webinar-sign-up-page Download a PDF copy of Becoming the Promise You are Intended to Behttps://www.depthbuilder.com/books

Send us a MessageIn this episode of Culture Change RX, Sue Tetzlaff, cofounder of Capstone Leadership Solutions, converses with Heather Schragg, the Director of Quality and Risk Management at Eaton Rapids Medical Center (Michigan). They discuss Heather's personal and professional transformation over the past 13 years, particularly through the implementation of their organization's 212 Degree Initiative. The conversation explores the importance of communication, employee engagement, and the impact of gratitude. Heather shares insights on navigating change post-COVID, the evolution of leadership roles, and the significance of continuous improvement.The 212 Degree Initiative has transformed both personal and professional aspects of leadership.Engaging employees in the journey is crucial for success.Communication is key to improving patient experience and satisfaction.Gratitude and appreciation can significantly enhance workplace culture.Sustaining initiatives requires continuous effort and adaptation.Celebrating small wins fosters motivation and engagement.Data-driven decision-making is essential.Referenced in this episode:Connect with Heather Schragg on LinkedInLearn more about Eaton Rapids Medical CenterResource referenced in the episode – 212 DegreesJoin Fans of the Framework (Capstone's prWe're stepping forward in a bigger way—growing our team of rural healthcare experts, growing our capabilities by adding a strategic planning division … all of this so we can expand our ability to help even more rural hospitals and other small healthcare organizations in 2026. … We'd love to explore how we can support your organization in being the provider- and employer-of-choice so you can keep care local and margins strong! Learn more at CaptoneLeadership.net Learn more and register for the 2026 Healthcare Executive Forum - We look forward to seeing you on June 17-18 in Madison, Wisconsin!Hi! I'm Sue Tetzlaff. I'm a culture and execution strategist for small and rural healthcare organizations - helping them to be the provider and employer-of-choice so they can keep care local and margins strong.For decades, I've worked with healthcare organizations to navigate the people-side of healthcare, the part that can make or break your results. What I've learned is this: culture is not a soft thing. It's the hardest thing, and it determines everything.When you're ready to take your culture to the next level, here are three ways I can help you:1. Listen to the Culture Change RX PodcastEvery week, I share conversations with leaders who are transforming healthcare workplaces and strategies for keeping teams engaged, patients loyal, and margins healthy. 2. Subscribe to our Email NewsletterGet practical tips, frameworks, and leadership tools delivered right to your inbox—plus exclusive content you won't find on the podcast.

What You'll Learn in This Episode:In this episode of the Lean Solutions Podcast, Andy Olrich and Catherine McDonald explore what happens after the strategy day is over. Once goals are set, how do organizations move from planning to real execution? They highlight the challenges of managing too many goals and the necessity of engaging teams in the strategy process. They unpack why teams often struggle—not because they lack ideas—but because they have too many priorities and not enough clarity on where to start. The discussion focuses on practical frameworks for filtering, prioritizing, and executing goals in a way that aligns strategy with daily work.Key Takeaways:Teams don't struggle from a lack of ideas—they struggle from too many priorities.Don't start where it's exciting—start where it's expensive.Use structure to remove subjectivity.Links: Lean Solutions 2026 SummitLean Solutions Website⁠⁠Click Here For Catherine McDonald's LinkedIn⁠⁠⁠⁠Click Here For Andy Olrich's LinkedIn⁠⁠

In this episode of Advanced Manufacturing Now, we talk with Paul Boris of UiPath about the next evolution of continuous improvement.

What if the reason your learning feels productive—but your impact feels stuck—has nothing to do with effort?Many change leaders and improvement practitioners are excellent learners. You're likely a Learning Enthusiast—like me. You read the books, attend the workshops, listen to podcasts, and gather ideas with genuine enthusiasm.And yet, despite all that effort, learning doesn't always turn into impact. In fact, it can sometimes lead to overwhelm or paralysis—more ideas, more options, and less clarity about what to actually do.I've lived this pattern myself, and I see it again and again in my work with leaders around the world. When learning becomes something we collect rather than something we practice—and bring to fruition through our habits—it stalls our impact.The challenge isn't gaining more knowledge.It's learning how to turn insight into behavior—and connect behavior to results.In this episode, I explore a critical shift: moving from the Chain of Learning® to a Chain of Impact.Instead of treating continuous learning as something to acquire, I invite you to see learning as something to harvest—by making the value chain of impact explicit: turning insight into specific behaviors, practicing them deliberately through doing and reflection, and connecting that practice to the impact it creates for people and results.If you care deeply about learning, growth, and people—and want to build the capability to translate learning into action and impact—this episode will help you do exactly that.YOU'LL LEARNHow to recognize when learning feels productive but isn't changing how you actually show up as a leaderHow to make the connection between learning, behavior, and impact visible—and actionableWhy behaviors—not intentions, traits, or inspiration—are the real bridge between learning and resultsHow treating leadership actions as experiments helps you learn by doing and reflection, not just aiming for a targetWhy harvesting learning means finishing what's ready—not endlessly adding more ideas or initiativesIMPORTANT LINKS:Full episode show notes with links to other podcast episodes and resources: ChainOfLearning.com/65 Check out my website for resources and ways to work with me KBJAnderson.comDownload my free KATALYST™ Change Leader Self-Assessment: KBJAnderson.com/katalyst Learn more about my Japan Leadership Experience: kbjanderson.com/japantripTIMESTAMPS FOR THIS EPISODE:00:59 Why doing more is not mean progress02:13 The invisible trap of when we are focused on learning vs. putting it into practice02:27 Harvest - what it means and why it's a fitting word for 2026 05:04 The difference between learning and behavior in creating impact05:25 How to apply Intention = Heart + Direction® to close the execution gap07:40 Four key practices to take action on learning to impact your work and life 07:48 [ONE] Make the learning itself concrete and specific09:00 [TWO] Focus on specific observable behaviors, not traits that we want to develop10:48 [THREE] Identify the gap you want to close and identify what you expect to happen and the impact when you put the learning into practice11:42 [FOUR] Reflect and adjust for accelerated improvement12:49 Where intention stems from and why intention plus direction is important to see results13:54 How leaders turn into impact through the Immersive Japan Leadership Experience14:52 Three open ended questions for leaders to reflect on to create a clear action plan17:07 Josef's experience in shifting from being seen as an expert to a trusted partner18:06 Questions to ask to help break the telling habit21:12 How the meaning of “harvest” is focused on collaboration and creating the space for others to grow22:40 Reflection questions to reflect on to make an impact through your behaviorP.S. This episode happens to be released on my birthday

What You'll Learn in This EpisodeIn this episode, hosts Catherine McDonald and Shayne Daughenbaugh discuss what coaching in the workplace really means. Why it's far more than a buzzword. The conversation breaks down the difference between coaching, training, and mentoring, and explains how coaching serves as a powerful leadership approach for developing people, building trust, and sustaining continuous improvement.They emphasize how coaching shows up in day-to-day work through huddles, Gemba walks, and one-on-ones, and how lean tools like PDCA naturally support a coaching mindset. Key TakeawaysCoaching is a leadership approach, not an event.Coaching is different from training and mentoring.Every day work creates coaching opportunities.LinksLean Solutions 2026 SummitLean Solutions Website⁠⁠Click Here For Shayne Daughenbaugh's LinkedIn⁠⁠Click Here For Catherine McDonald's LinkedIn⁠⁠

How do you know if your virtual program is actually high quality—without reducing it to a checklist?Dr. Chris Harrington returns to the podcast to share how he's building the Virtual Learning Accelerator: a human-centered system that helps leaders assess program quality, translate results into priorities, and support teachers over time—without outsourcing professional judgment to AI.What you'll get from this episodeA clear way to think about quality as a system, not a tool or a single roleHow standards-aligned self-assessment becomes useful instead of performativePractical guardrails for using AI to speed up improvement without distorting itA sustainable model for improving virtual programs year over yearKey moments00:01–02:05 — Why the quality question matters now02:20–07:30 — The Virtual Learning Accelerator: coaching, assessment, and PD as one system09:46–14:45 — How the needs assessment works (14 standards, ~45–60 minutes, instant report)15:45–18:45 — Why the AI launch was delayed: tightening rubrics and recommendations21:03–26:40 — Turning scores into action: why coaching is the translation layer28:30–36:10 — Supporting teachers at scale: micro-courses aligned to online teaching standards37:00–40:10 — Revisiting “Why Distance Learning?”: the shift from access to qualityLinksVirtual Learning Accelerator: digitallearningworks.orgEmpowerED Research Institute: empoweredresearch.orgNational Standards for Quality Online Learning: nsqol.orgHost LinksDiscover more virtual learning opportunities at CILC.org with hosts Tami Moehring and Allyson Mitchell.Seth Fleischauer's Banyan Global Learning combines live virtual field trips with international student collaborations for a unique K12 global learning experience. See https://banyangloballearning.com/global-learning-live/

In this episode of the Angus Underground, host David Brown interviews Kirk Duff of Duff Cattle Company, Hobart, OK. They discuss the evolution of the Duff operation, Kirk's breeding philosophy, and the importance of consistency and quality in cattle production. Kirk shares insights into his partnership with Whole Foods and the scale of his beef production. The conversation also touches on the upcoming production sale featuring a diverse lineup of bulls and females, emphasizing the significance of building a quality product in the cattle industry.TakeawaysKirk Duff represents the essence of a master breeder.Duff Cattle Company has a rich history dating back to 1917.The breeding program focuses on producing low-maintenance, productive cattle.Kirk emphasizes the importance of eye appeal and structure in cattle.Consistency in breeding is a key goal for Kirk.The partnership with Whole Foods showcases the scale of Duff's beef production.Quality grade and consistency are crucial for Whole Foods specifications.Kirk's branding, Power Plus, emphasizes efficiency and maternal traits.The upcoming production sale features over 170 bulls and 80 females.Building relationships with customers is essential for success in the cattle business. Chapters00:00 Introduction to Kirk Duff and Duff Cattle Company02:57 The Evolution of Duff Cattle Company05:48 Breeding Philosophy and Cattle Characteristics08:56 Key Influential Cattle in the Breeding Program11:48 Continuous Improvement in Breeding Practices15:10 The Scale of Beef Production and Whole Foods Partnership17:58 The Importance of Consistency in Cattle21:00 The Power Plus Branding and Upcoming Production SaleLinksInsuremybull.comPowerPlusCattle.comhttps://www.rouseysimangus.com/ Learn more about our sponsor, Montana Ranch, by visiting MontanaRanchAngus.com.

The best return happens when companies aim their improvements at customers. Buyers have a keen awareness of which companies prioritize customer satisfaction over company profitability. The best companies know that happy customers will lead to healthy bottom lines. Where are your improvements aimed at?Support the show

The blog postMany improvement efforts stall not because of poor strategy or missing Lean tools, but because people don't feel safe speaking up.In this Lean Blog Audio episode, Mark Graban explains why psychological safety is a foundational requirement for continuous improvement. Drawing from his book The Mistakes That Make Us and decades of experience in healthcare, manufacturing, and other industries, Mark explores how fear, blame, and leader reactions silence learning — and how different leadership behaviors make improvement possible.The episode also previews themes from Mark's upcoming workshop at Shingo Connect 2026, including what psychological safety is (and is not), how it supports accountability rather than lowering standards, and why learning from mistakes depends on creating environments where people can speak honestly without fear.

The common thread of championship athletic teams is humility. At a certain point, once the collective team becomes humble, the real improvement and growth starts. Without that humility, the teams will never achieve the ultimate goal of a championship. It's no different in business. If we want to succeed, and grow as businesses, the collective personnel must become humble enough to pursue improvement. Are you humble enough?Support the show

Apply for the Japan Leadership Experience here:https://kbjanderson.com/japantrip/What if the reason leading your organization's transformation feels heavy isn't the work itself—but the role you've been playing as a change leader?If you're a change leader, continuous improvement professional, or internal consultant, this tension may feel familiar. You're helping. You're busy. You're delivering results. And before you realize it, you're wearing every hat—facilitator, teacher, problem-solver, checker—all at once.That was my experience too as an internal change leader. And it's a pattern I see again and again in my work with internal change leaders and continuous improvement practitioners: when we're not clear on our role, we become the doers of transformation—when our real work is to enable others to lead it.In this episode of Chain of Learning, I'm joined by Jill Forrester, Director of Continuous Improvement at 3sHealth, to explore the leadership shift that changed how she and her team show up—and the impact they're having—by moving from helping to intentionally creating the conditions for learning and ownership.If you've ever felt the weight of carrying organizational transformation on your shoulders, this conversation will help you see why—and how redefining your role and how you help can change everything.You'll LearnWhy internal change leaders often become the default doers—and why that role isn't sustainableHow lack of role clarity creates confusion, overburden, and dependency for leaders and their internal clientsWhat it really means to create the experience for learning, not just drive improvement outcomesWhy clarifying and labeling your role and intention changes how others engageHow shifting from doing to enabling builds capability, ownership, and sustainable transformationABOUT MY GUEST:Jill Forrester has been a leader in health system transformation since 2012. She has collaboratively guided the development of a comprehensive management system at 3sHealth, encompassing patient and customer engagement, problem-solving and process redesign, strategic visioning and deployment, performance measurement, leadership coaching and development, and employee engagement. Jill is an active member of a strong provincial network of continuous quality improvement leaders dedicated to strengthening Saskatchewan's health system through learning-centered, people-focused practices.IMPORTANT LINKS:Full episode show notes with links to other podcast episodes and resources: ChainOfLearning.com/64 Check out my website for resources and ways to work with me KBJAnderson.comConnect with Jill Forrester: linkedin.com/in/jill-forrester Follow me on LinkedIn: linkedin.com/in/kbjandersonDownload my free KATALYST™ Change Leader Self-Assessment: KBJAnderson.com/katalyst Learn more about my Japan Leadership Experience: kbjanderson.com/japantripDiscover how to get out of the Doer Trap: kbjanderson.com/doertrap TIMESTAMPS FOR THIS EPISODE:03:27 Jill's new role director of continuous improvement and when she realized she needed to make a shift05:00 The question, “Are we actually helping”?  that changed how Jill viewed her role07:01 Why starting a training with questions makes a bigger impact10:12 Why opening up space for others to learn and contribute can improve engagement13:56 Two shifts Jill and her team made to clarify their roles for better continuous improvement outcomes and build confidence16:07 Labeling your role (even when it feels awkward) to better guide others to transformation22:47 What lead Jill to invest in the Japan Leadership Experience to take her leadership to the next level25:14 Seeing quality as trust and quality as love to reshape how you think about improvement25:44 What good 5S is as something you feel instead of a checklist27:16 An example of 5S in the Japanese culture29:20 The importance of long term thinking to sustain your company for decades30:42 How giving with two hands can be applied to your organization to show respect and support others33:08 The impact of creating space for others to ask questions and learn more quickly35:05 Doing less doing and creating the conditions to increase results and coach more effectively37:15 Reflections to shift from doers to catalysts of change 38:29 Top recommendation for change leaders and continuous improvement practitioners who want to show up in that different space from doing to enabling40:35 Your role as a change leader and creating an experience for others to learn and to lead change themselves42:38 The impact of an intention pause before your next meeting or discussion to help you shift from doing to enabling Apply for the Japan Leadership Experience here:https://kbjanderson.com/japantrip/

In this episode of the Your Health University Podcast, Jamie sits down with Matt Whitehead, Chief Ancillary Officer at Your Health, to unpack one of leadership's hardest realities: you rarely have all the information you want when decisions matter most.Drawing from decades of healthcare leadership experience, Matt explains how early decisions were driven almost entirely by gut, ethics, and urgency—long before real-time data existed. Together, they explore the balance between data and instinct, confidence and humility, decisiveness and recklessness.This conversation tackles real leadership tension: when waiting causes harm, when momentum matters more than perfection, and why doing nothing is often the most dangerous choice. Matt also shares a candid leadership failure, what it taught him, and how Your Health built a culture where mistakes are learning tools—not career-ending moments.If you lead people, teams, or systems—especially in healthcare—this episode reframes uncertainty not as a weakness, but as the proving ground of great leadership. www.YourHealth.Org

What You'll Learn: In the first half of the episode, the conversation focuses on the foundations of effective change and project success. Dave shares insights on the importance of executive support, strong project management, and understanding the real problems teams are trying to solve. The discussion highlights why improvement efforts often stall and how leaders can create clarity by engaging the right stakeholders early.Key Takeaways:Why executive support can make or break improvement effortsHow a clear problem definition sets the foundation for successLinks: Click Here for Dave Kippen's LinkedInHuman, Pet, and Animal Nutrition Company: WebsiteLean Solutions Website

What if problems weren't something to avoid—but something to value? In this episode of Experiencing Healthcare, Jamie and Matt explore a powerful idea: Problems are Currency—but only when we stop pointing at them and start owning them. They break down how excuses form, why asking for help is a leadership strength, how to prioritize what matters most (not just what's loudest), and how small wins create real momentum. If you've ever felt stuck, overwhelmed, or hesitant to tackle a tough issue, this conversation will help you shift from reaction to resolution.

In this episode of Grow Think Tank, Gene Hammett sits down with Austin Yarborough, founder of Central Coast Moving, ranked No. 2,278 on the Inc. 5000 list, to explore the power of leadership and continuous improvement. Austin shares how high standards, self-awareness, and leading by example have been essential in scaling his business, attracting A players, and building a strong organizational culture. Discover Austin's practical strategies for: Embracing Kaizen principles: getting 1% better every day Leveraging social media to build trust, not just chase clients Tracking progress for personal and professional growth Leading by example to influence culture and team performance Letting go of micromanagement while maintaining high standards If you're a CEO, entrepreneur, or leader looking to grow your business and become a better leader, this episode is packed with actionable insights. Connect with Austin Yarborough: Central Coast Moving: https://centralcoastmoving.com Instagram: @centralcoastmoving | @officialaustinarybrough The Moving Army: https://www.themovingarmy.com Subscribe for more leadership insights, growth strategies, and interviews with founders of the fastest-growing companies: [Subscribe Link] Timestamps: 0:00 – Introduction: Why continuous improvement matters 3:11 – Building trust through social media 5:50 – Core principles of leadership 7:52 – The journey of continuous improvement 12:20 – Transforming leadership skills 14:06 – Leading by example 18:47 – Letting go of the outcome 20:21 – Closing thoughts Keywords / Tags: Leadership, Continuous Improvement, CEO Growth, Kaizen, Central Coast Moving, Inc 5000, Attracting A Players, Leadership Development, Business Scaling, Executive Coaching

Check out the TIES Sales Showdown at www.tx.ag/TIESVisit The Sales Lab at https://thesaleslab.org and check out all our guests' recommended readings at https://thesaleslab.org/reading-listTo listen to The Sales Lab Podcast on your favorite apps, visit https://thesaleslab.simplecast.com/ and select your preferred method of listening.Connect with us on Facebook at https://www.facebook.com/saleslabpodcastConnect with us on Linkedin at https://www.linkedin.com/company/thesaleslabSubscribe to The Sales Lab channel on YouTube at  https://www.youtube.com/channel/UCp703YWbD3-KO73NXUTBI-Q

What if the customer experience principles behind Disney-level service and NASA-grade operational excellence could be applied to your business, without increasing your costs? In this episode of the Grownlearn Podcast, host Zorina Dimitrova, Investment Matchmaker & Strategic Growth Advisor, sits down with Vance Morris, a customer experience expert who has worked with Disney, NASA, and the Kennedy Center.

- AI Coding Revolution and Its Implications (0:10) - AI Coding vs. Human Coding (2:54) - AI's Role in Business and Job Transformations (4:35) - BrighteLearn.ai and AI's Continuous Improvement (5:51) - AI's Capabilities and Future Projections (7:37) - Health and Technology Integration (15:09) - The Role of Censorship and Depopulation (30:16) - The Financial Reset and Its Implications (56:36) - Preparation for Financial Chaos (1:18:10) - The Role of AI in Future Preparedness (1:21:47) - AI Integration and Initial Setup (1:25:28) - AI Tools and Recent Developments (1:29:46) - Differences Between AI Models (1:33:59) - AI's Role in Technological Advancements (1:43:06) - AI in Content Creation and Planning (1:48:56) - AI in Video and Music Production (1:56:34) - AI's Impact on Society and the Future (2:32:50) - AI's Role in Decentralization and Freedom (2:33:03) - AI's Potential for Creating AI Avatars (2:34:15) - AI's Role in Technological Competition (2:35:10) - Challenges with Current AI Models and Bias (2:38:42) - China's Leadership in AI and Censorship (2:41:41) - Customizing Chatbots and Medical Tourism (2:43:00) - Jailbreak Techniques and Health Solutions (2:45:18) - Technocracy Atlas and Epstein Data (2:47:32) - Commitment to Open Source and Decentralized Knowledge (2:49:27) - Health Ranger Store New Year's Sale (2:51:49) For more updates, visit: http://www.brighteon.com/channel/hrreport  NaturalNews videos would not be possible without you, as always we remain passionately dedicated to our mission of educating people all over the world on the subject of natural healing remedies and personal liberty (food freedom, medical freedom, the freedom of speech, etc.). Together, we're helping create a better world, with more honest food labeling, reduced chemical contamination, the avoidance of toxic heavy metals and vastly increased scientific transparency. ▶️ Every dollar you spend at the Health Ranger Store goes toward helping us achieve important science and content goals for humanity: https://www.healthrangerstore.com/ ▶️ Sign Up For Our Newsletter: https://www.naturalnews.com/Readerregistration.html ▶️ Brighteon: https://www.brighteon.com/channels/hrreport ▶️ Join Our Social Network: https://brighteon.social/@HealthRanger ▶️ Check In Stock Products at: https://PrepWithMike.com

When you hear the word sustainability, what comes to mind first?If it's recycling, you're not alone. But sustainability is far bigger—and more complex—than end-point solutions that address the symptoms of deeper problems. As this episode reveals, sustainability efforts—like many major transformations, including lean—don't stall because leaders don't care. They stall because of an execution gap: the gap between what organizations say matters and what actually shows up in daily work, decisions, and priorities.In this episode of Chain of Learning, I'm joined by Rose Heathcote, sustainability expert, lean adviser, and author, to explore sustainability as a leadership and transformation challenge, not just an environmental one.Together, we discuss why sustainability often lives in strategy decks and slogans, but struggles to take root in everyday work, and how leaders can shift their focus upstream to close that gap: to how work is designed, how problems are framed, and how people learn to see new kinds of waste and impact.This conversation goes beyond sustainability to address a pattern that shows up in any transformation—lean, AI-enabled change, or building a people-first learning organization. If you're working to close the gap between intention and execution, this episode offers perspective and practical starting points for leading meaningful change that lasts.You'll Learn:What sustainability really means—and why it's often treated as an aspiration instead of embedded in daily workWhat the sustainability execution gap is, and why it mirrors lean and culture-change failuresWhy shifting problem-solving upstream—from symptoms to root causes—is critical for creating lasting impactHow lean thinking and problem-solving skills enable sustainability and organizational transformation when paired with influence and change leadership skillsWhy speaking the language of business matters for gaining leadership buy-in—and how AI can be used as a thinking partner to support systems thinking and better decisionsABOUT MY GUEST:Rose Heathcote is a speaker, adviser, and Chartered Environmentalist who works at the intersection of Lean thinking and sustainability. She is the founder of Thinking People and the author of "Green Is the New Gold." With decades of experience supporting organizations across industries and regions, Rose focuses on helping leaders move sustainability from aspiration to everyday practice through systems thinking, problem-solving, and people-centered change.IMPORTANT LINKS:Full episode show notes with links to other podcast episodes and resources: ChainOfLearning.com/63 Check out my website for resources and ways to work with me KBJAnderson.comConnect with Rose Heathcote: linkedin.com/in/rose-heathcote Follow me on LinkedIn: linkedin.com/in/kbjandersonDownload my free KATALYST™ Change Leader Self-Assessment: KBJAnderson.com/katalyst Learn more about Rose's book, “Green is the New Gold”: learn.thinking-people.co.uk/courses/green-is-the-new-gold Learn more about my Japan Leadership Experience: kbjanderson.com/japantrip TIMESTAMPS FOR THIS EPISODE:01:04 Why the real challenge with sustainability starts with where the conversation begins02:39 A broader definition of sustainability meeting the needs of people, planet, and future generations04:16 Why people mistake sustainability for “recycling”05:54 The execution gap lean leaders keep running into07:43 A real-world example: when “people first” and sustainability don't show up in the metrics09:58 Important shifts leaders must make to close the execution gap11:26 Seeing waste, energy loss, and impact through a green lens14:06 Using AI as a thinking partner, not a replacement15:16 The skills leaders must develop in an AI-driven world16:41 How multidisciplinary thinking led to a smarter, more sustainable solution19:19 Why sustainability requires systems thinking across the value chain20:23 How to make progress towards big challenges23:05 The meaning of the Japanese concept, “sanpo yori” and “yanpo yori” for goodness in four ways and happiness for the long term view24:33 How the book “Green is the New Gold,” came to be27:10 Three ways to build better products and be more efficient while reducing impacts on the planet29:19 What we are doing well as a global community to make improvements towards sustainability31:31 How to broaden your lens and use what you already know to do more good32:35 Practical first steps lean leaders can take to apply a sustainability lens at work34:29 Why productivity alone doesn't reduce damage to the environment36:45 A simple reflection on looking upstream to improve sustainability

Resilience and Continuous Improvement for ITSPs as we go into 2026. I discuss what it means to be on a resilience journey with Charles Love of ShowTech Solutions. ShowTech Solutions has reached a milestone in its maturity journey, achieving Assured status, and continues to advance its maturity process. Experiences and lessons learned that will help any ITSP on their own journey.

We connected with Ryan Lashley and Sota Ito with Panasonic, at The ASSEMBLY Show in Rosemont, IL, to learn about the evolution of the AccuPulse series, their new product offerings, and their emphasis on continuous improvement.Sponsored By:

In this episode of the ABB Solutions Podcast, host Mike Murphy is joined by Randy Stevens, North American Training Manager for Automation Solutions. They explore the “Good, Better, Best” mindset and how it applies far beyond product comparisons, impacting project execution, training, team performance, and continuous improvement. Randy explains why striving for perfection too early can stall progress and why delivering something good is often far better than delivering nothing at all. Tune in to hear insights on:Good, Better, Best Thinking: Why having something functional is better than waiting indefinitely for perfection.The Hidden Worst Case: How having nothing is often the most damaging outcome in projects and processes.Perfection vs. Progress: Why perfectionism can create paralysis and delay real world impact.Continuous Improvement: How starting with good creates momentum that leads to better and eventually best outcomes.Training and Product Development: Applying the mindset to classes, learning content, and real world execution.Feedback and Debriefs: Using lessons learned, customer feedback, and team input to refine and improve results over time.Leadership and Team Enablement: Supporting teams by encouraging progress, learning, and growth rather than nitpicking details.ReferencesIf you would like to attend a training, head over to our U.S. Drives & PAC Automations Solutions Training page.  Interested in learning more about ABB Drives? Join our Tech Tuesday webinars where our experts tackle topics from improving efficiency and reliability to solving maintenance issues.Podcast 1: Business Strategy – strategic planning fundamentals to support long-term success: https://www.buzzsprout.com/1770390/episodes/17631204Podcast 2: Training with ABB Project Management – defining scope, scheduling, and resources for project success: https://www.buzzsprout.com/1770390/episodes/15697913Podcast 3: Setting and Achieving Goals – creating clarity, ownership, and direction in personal and professional growth:https://www.buzzsprout.com/1770390/episodes/17963852Podcast 4: Focus & Productivity – building habits and structure to stay consistent and avoid burnout:https://www.buzzsprout.com/1770390/episodes/18125609Podcast 5: Teambuilding – strengthening alignment, roles, and collaboration for high-performing teams: https://www.buzzsprout.com/1770390/episodes/17267078

Join Ivoclar (AND US!) this February at LMT Lab Day in Chicago. Ivoclar will be offering 16 different educational lectures over the three-day event, giving dental professionals plenty of opportunities to learn, connect, and grow. Visit labday.com/Ivoclar to view the full schedule and register, and be sure to stop by and see the Ivoclar team in the Windy City. Come see and talk to Elvis and Barb at all these amazing shows coming up in 2026 * Vision 21 in Las Vegas Jan 15-17 https://www.nadl.org/nadl-vision-21 * Cal-Lab Association Meeting in Chicago Feb 19-20 https://cal-lab.org/ * LMT Lab Day Chicago Feb 19-21 https://lmtmag.com/lmtlabday * Dental Lab Association of Texas Meeting in Dallas Apr 9-11 https://members.dlat.org/ * exocad Insights in Mallorca, Spain Apr 30 - May 1 https://exocad.com/insights-2026 This week we sit down with Stuart Steinbock for a wide-ranging conversation that blends dental industry history, innovation, and personal resilience. As a fourth-generation member of the Steinbock family, Stuart shares the origin story of Whip Mix (https://whipmix.com/)—from an egg beater with patented features to a global dental manufacturer—and his own unlikely path into the family business, including international expansion, lean manufacturing, and product development that helped shape how labs think about efficiency and quality The conversation follows Stuart's journey beyond Whip Mix into startups, direct-to-consumer aligners, 3D printing with Carbon (https://www.carbon3d.com/), pandemic-era manufacturing, and running a high-volume orthodontic lab, before landing at Digital Dental (https://www.digitaldental.com/) as president. Along the way, Stuart offers candid insights on entrepreneurship, digital workflows, ortho vs. restorative mindsets, leadership through change, and the human side of the dental industry—ending with a powerful personal update on family, recovery, and finding balance after adversity Special Guest: Stuart Steinbock.

What You'll Learn:Join the Lean Solutions Podcast hosts as they discuss the importance of reflection and goal-setting for 2026. They shared personal reflections on habits, such as overcooking presentations and non-use of talent, and the significance of being grounded and customer-focused. The team also discussed the eight wastes of lean to identify and improve personal habits.Links:Lean Solutions 2026 SummitLean Solutions Website⁠Click Here For Catherine McDonald's LinkedIn⁠⁠⁠⁠Click Here For Andy Olrich's LinkedIn⁠⁠⁠⁠Click Here For Shayne Daughenbaugh's LinkedIn⁠⁠⁠⁠Click Here For Patrick Adams' LinkedIn⁠⁠

What You'll Learn:In this episode, host Patrick Adams interviews Natalie Howden, a new team member at Lean Solutions, about her career journey and the importance of standard work in Lean environments. Natalie shares her background in pharmaceuticals, lithium-ion, and office furniture, highlighting her transition from a scientist to a Lean Six Sigma Black Belt. She emphasizes the value of standard work in achieving consistency and improving processes, using examples from her experience.About the Guest:As an Executive Lean Coach at Lean Solutions, Natalie Howden helps organizations transform how they operate by reducing waste, accelerating flow, and embedding continuous improvement into everyday culture. Lean Solutions' mission is to empower people through training, coaching, and talent solutions. Building the skills, systems, and culture needed for sustainable success.Partnering with organizations across manufacturing, healthcare, services, and professional industries, Natalie identifies inefficiencies and quality gaps and applies proven lean tools to redesign processes and deliver greater value with fewer resources. Through coaching leaders and teams, she builds lasting problem-solving capabilities and drives sustained performance by aligning systems, structures, and behaviors with lean thinking.Links:Natalie Howden's LinkedInLean Solutions 2026 SummitLean Solutions Website

What if the very thing weighing on you right now is the key to your next level of growth?Many of us carry more than we realize: unfinished goals, unmet expectations, family pressures, and the constant mental load of what still needs to be done.In this episode of Chain of Learning, I share a grounding teaching from a Zen priest in Japan after a Zazen guided meditation session that has deeply resonated with me—and with leaders on my Japan Leadership Experience:“Remove the muda to reveal the buddha.”In Japanese, muda means waste. And in Lean, muda refers to anything that doesn't add value.I've been reflecting on this phrase and its deeper meaning as I process my own life experiences, both personally and professionally.This Zen teaching invites us to look inward: to notice what weighs us down, reflect on what it's trying to teach us, and transform that weight into wisdom.As you move forward—whether at the end of a year or in the middle of a busy work period—this episode offers an invitation to slow down, study your experiences, and release what no longer serves you, so that you can lead your life and work with greater intention, clarity, and a continuous learning mindset.YOU'LL LEARN:What Daruma dolls reveal about resilience, focus, and habits rooted in practice, not perfectionWhat “Remove the muda to reveal the Buddha” means beyond lean – and how reflection helps turn inner weight into wisdomFour additional Zen teachings that apply to effective leadership, helping change leaders move beyond tools to presence, purpose, and a growth mindsetA simple reflection practice to reframe or release muda so it supports – not burdens – your growthThe distinction between goals and intentions, and why letting your being guide your doing leads to more meaningful progressIMPORTANT LINKS:Full episode show notes with links to other podcast episodes and resources: ChainOfLearning.com/62Check out my website for resources and ways to work with me KBJAnderson.comFollow me on LinkedIn: linkedin.com/in/kbjandersonLearn more about my Japan Leadership Experience: KBJAnderson.com/japantrip Get a copy of “Learning to Lead Leading to Learn”: KBJAnderson.com/learning-to-lead Video clip of the daruma temple: Leadership Lessons from Japan's Daruma TempleTIMESTAMPS FOR THIS EPISODE:01:55 Daruma dolls and what they represent03:28 How Zazen meditation can bring you back to inner peace and inner being04:26 What it means to “Remove the muda to reveal the Buddha”06:43 The burden Isao Yoshino carried of what he considered was his big failure as a business leader and the shift in perspective to lift the burden, as highlighted in “Learning to Lead, Leading to Learn”08:07 Four Zen teachings and how to apply them as a transformational change leader12:00 How the burning of daruma dolls each year show reflection in practice13:05 Your intentional practice to help you remove the muda13:36 3 examples of how to use this reflection process to adjust or release so to turn waste into wisdom13:49 Example 1: You've been stuck in constant doing14:16 Example 2: Your plans didn't unfold as expected15:07 Example 3: A relationship has shifted16:38 The distinction between goals vs intentions—being and doing17:31 How to “Remove the muda to reveal the buddha” to release the weight you carry and move forward

This week’s guest is Alexandra Suchman. Ron and Alexandra discussed the concept of relational waste, playing games in continuous improvement, the role of personality differences, and more. An MP3 audio version of this episode is available for download here. In this episode you’ll learn:  Alexandra’s favorite quote (2:33) Her background (3:21) Her thoughts on playing games in continuous improvement (5:39) All about relational waste (8:02) How personality differences factor in (10:56) A time when a game didn’t work out (17:10) Alexandra’s go-to games for those just getting started (18:51) Her advice for incorporating games (20:46) Podcast Resources Right Click to Download this Podcast as an MP3 Alexandra on LinkedIn Barometer XP Get All the Latest News from Gemba Academy Our newsletter is a great way to receive updates on new courses, blog posts, and more. Sign up here. What Do You Think? Have you ever played games in a continuous improvement setting? What kinds of games?

Apply for my Japan Leadership Experience! The May 2026 cohort is officially SOLD OUT and I'm now accepting applications for the November 2026 cohort. Secure your spot now and take advantage of the early registration discount.Have you ever stepped outside your routine and suddenly seen your work—or yourself—with fresh clarity?Sometimes the most meaningful leadership breakthroughs happen when we pause and immerse ourselves in a space designed for reflection, curiosity, and connection.In this bonus episode—recorded live in Tokyo the morning after Cohort 8 of my Japan Leadership Experience wrapped up—I'm joined by Ikigai expert and past Chain of Learning guest Nick Kemp, who spent the week with my Japan program cohort in November 2025 as both a participant and speaker. Still energized from the experience, we sat down to capture our reflections while they were still vivid.You'll hear us revisit the moments that stood out, the leaders who inspired us, and the Japanese concepts that came alive throughout the week—ikigai, kaizen, ichigo ichie, omotenashi, sanpo yoshi, and more.This unscripted conversation offers a glimpse into what my Japan Leadership Experience is all about: a week of learning, community, and connection that helps global executives, lean practitioners, and change leaders discover the essence of respect for people—and “hold precious what it means to be human”—and how to create a culture of excellence.YOU'LL LEARN:How the Japan Leadership Experience creates an ibasho—a place where you feel you truly belong—and why this is foundational for leadershipHow Japanese companies view revitalization through kaizen as both a business strategy and a people-centered philosophyWhat the debate over whether it's “seven wastes vs. eight wastes” in lean and Toyota Production System reveals about how we teach, learn, and complicate continuous improvementWhy immersive learning matters—and how stepping away from your daily responsibilities helps you reconnect with purpose and see challenges through a new lensWhy long-term relationships and trust sit at the heart of meaningful learning and business success.If there's one thing to take away from this episode, it's this:Transformation happens when you step outside your routine and into intentional space for reflection, learning, and community.ABOUT MY GUEST:Nicholas Kemp, is the founder of Ikigai Tribe and is the author of IKIGAI-KAN: Feel a Life Worth Living and co-author with Professor Daiki Kato of Rolefulness:A Guide to Purposeful Living. IMPORTANT LINKS:Full episode show notes with links to other podcast episodes and resources: ChainOfLearning.com/61 Check out my website for resources and ways to work with me KBJAnderson.comConnect with Nick Kemp: linkedin.com/in/nicholas-kemp Follow me on LinkedIn: linkedin.com/in/kbjandersonCheck out Nick Kemp''s website: ikigaitribe.com Listen to Nick's Ikigai Tribe podcast: ikigaitribe.com/podcasts Download my free KATALYST™ Change Leader Self-Assessment: KBJAnderson.com/katalyst Learn more about my Japan Leadership Experience: kbjanderson.com/japantrip TIMESTAMPS FOR THIS EPISODE:01:54 The story behind how Nick and Katie first met03:55 Katie and Nick's shared connection of living in Japan04:45 What Katie loves about her special relationships with Japanese business leaders06:23 What lead Katie to start the Japan Leadership Experience09:47 How living in Japan and developing relationships with Japanese businesses and Toyota leaders led to Katie to write the book “Learning to Lead, Leading to Learn” and start the Japan Leadership Experience programs  Japan Leadership Experience11:33 The parallel process with writing the book and leading the first program12:34 The definition of “ibasho” and how the Japan Leadership Experience is about being in a place where you can feel like yourself15:03 How the word “revitalize” is used in Japan by leaders as the reason for kaizen15:41 Katie's favorite parts of leading her Japan Leadership Experience cohorts17:41 The planning behind the scenes to make the experience a success18:55 Katie's connection to her role in bringing people together for learning and connection21:08 Nick's biggest takeaway during the week in Japan on the Japan Leadership Experience23:56 How different cultures have a different sense of urgency and the difference between Japanese culture and Western culture in relationship to kaizen activities25:25 Starting the day with a morning meeting, “chorei” connected to greater purpose and feeling inspired to do more26:37 The key to being more roleful and the book “Rolefulness”28:47 What “sanpo-yoshi” means – goodness in three ways – operating in  three- way goodness for customer, company, and community 31:27 The importance of sustainability in Japanese culture32:31 Clarity on the debate of seven waste or eight waste in lean from a Toyota leader34:44 The essence of being over doing36:01 An example of omotenashi in Japanese culture37:43 Nick's experience in taking time away to be go to Japan39:42 The importance of putting aside your everyday role and experience a different way of leading44:09 The transformation when you step outside routines and into intentional space for reflection and connection44:53 Questions to reflect on as you listen to this episode Apply for my next cohort of the Japan Leadership Experience! May 2026 is SOLD OUT - Now Accepting Applications for November 2026 and offering an early registration discount.

What You'll Learn:In this episode, host Catherine McDonald and guest Kelly Mallery discuss the importance of understanding and managing resistance to change in the workplace. They emphasize that resistance is a natural human reaction rooted in fear and that fighting it can be counterproductive, leading to eroded trust and failed change initiatives.About the Guest:Kelly Mallery has built her career helping teams and leaders navigate change—not by pushing harder, but by making the process easier, smarter, and even enjoyable. As the Operational Excellence Leader for two Viant Medical sites in New Hampshire and Michigan, she drives continuous improvement in high-stakes manufacturing environments. With over a decade of experience across solar, industrial consumer products, and aerospace, Kelly believes true transformation starts with mindset, not just tools.Through her coaching and consulting work, Kelly helps women change leaders overcome resistance, build confidence, and create lasting impact with less struggle. A proud Kata geek, she joined Kata Girl Geeks in 2020 and founded Kata School Northeast in 2023 to expand scientific thinking and adaptability. She lives in the Upper Valley between Vermont and New Hampshire with her family, where she continues her mission to make change work for people—not against them.Links:Kelly Mallery Coaching & Consulting LLCKelly Mallery's LinkedIn

This episode shifts the safety conversation from continuous improvement to continuous capacity, introducing a practical dashboard of 10 operational indicators—five system capacities (exposure to unforgiving energy, robustness of safeguards, error tolerance/recoverability, detectability of variance, and recovery capacity) and five human capacities (sensitivity to variation, frontline insight, quality of learning, psychological safety, and supervisor load). Host Todd Conklin explains how these measurable and observable indicators link engineering controls with human and organizational factors, and why monitoring them regularly helps leaders improve resilience and manage high‑risk operations more effectively.

In this episode of Iron Culture, Eric Helms is joined by world champions Heitor Sousa and Adão Martins to discuss their journeys in natural bodybuilding. They reflect on their experiences at the WNBF Worlds, the importance of community and support, and the lessons learned from both victories and setbacks. The conversation highlights their friendship, resilience, and the significance of never giving up in the pursuit of excellence in bodybuilding. They reflect on their successful competition year, the art of bodybuilding, strategies for competing annually, the importance of health and longevity, and the supportive community within the sport. The discussion emphasizes the balance between on-season and off-season training, the significance of mental health, and the shared passion for bodybuilding that unites athletes across the globe. If you're in the market for some lifting gear or apparel, be sure to check out EliteFTS.com (and use our code "MRR10" for a 10% discount) Chapters 0:00 Introduction to Iron Culture and Competitors 02:52 The Journey of Heitor and Adao in Bodybuilding 05:58 First Competitive Experiences and Challenges 08:53 The Importance of Community and Support in Bodybuilding 12:06 Reflections on Early Competitions and Learning Experiences 15:04 The Growth and Evolution of Heitor and Adao 17:56 The Role of Feedback and Improvement in Competitions 21:00 The Significance of Perseverance in Bodybuilding 23:46 Looking Ahead: Future Goals and Aspirations 33:45 Celebrating Wins Together 36:42 Experiences from Major Competitions 39:42 Learning and Growth in Bodybuilding 42:07 The Journey to World Championships 46:12 Reflecting on 2024's Achievements 49:32 Competing Frequently and Its Impact 51:59 The Art of Bodybuilding and Continuous Improvement 57:04 Balancing Competition and Health 1:06:10 Body Composition and Individual Differences 1:08:04 Training and Nutrition Strategies for Competitors 1:10:56 The Importance of Off-Season Planning 1:13:57 Mental Approach to Training and Competition 1:17:59 Community and Relationships in Bodybuilding 1:26:57 Future Plans and Final Thoughts

Great podcast interviews aren't about the questions you ask your guest; they're about how well you listen. Getting this right takes intentionally! In this episode, Elizabeth Cush shares how mindful listening unlocks stronger connections with guests, reveals deeper stories, and keeps conversations engaging and human. Get ready to create interviews that resonate with listeners and make your guests feel seen and heard!MORE FROM THIS EPISODE: HTTPS://PODMATCH.COM/EP/360Chapters00:00 The Importance of Mindful Listening02:53 Transforming Interview Techniques05:59 Practical Tips for Engaging Conversations08:55 Continuous Improvement in PodcastingTakeawaysMindful listening is crucial for great interviews.Prepared questions can limit the flow of conversation.Being present allows for deeper connections with guests.Engaging with guests' stories leads to richer content.Take moments to ground yourself before interviews.Pay attention to audio and visual cues from guests.Rephrase questions to show active listening.It's okay to get distracted; just bring your focus back.Continuous practice improves podcasting skills.Every interview is an opportunity for growth.MORE FROM THIS EPISODE: HTTPS://PODMATCH.COM/EP/360