Podcasts about Knowledge management

In this episode, Shiv is in conversation with Naresh Choudhary, Senior Vice President, Quality & Productivity, Infosys Ltd.Naresh shares his career journey starting from humble beginnings in Mumbai, studying engineering at VJTI, working at Arvind Mills, and eventually contributing to Infosys for 25 years. The discussion covers his transition from manufacturing to IT, the influence of mentors, various roles at Infosys, and the importance of reframing roles. Naresh also emphasizes the value of great work, networking, mentorship, and maintaining a work-life balance. He talks about driving innovation and change management effectively within a large organization through transparent communication, planning, and continuous feedback. Finally, Naresh offers personal practices like journaling, exercising, and separating work from family time to stay grounded and calm.00:00 Welcome and Introduction00:23 Early Career and Education02:00 Transition to Infosys03:43 Roles and Responsibilities at Infosys07:16 Mentorship and Career Growth10:28 Defining Great Work15:32 Overcoming Self-Doubt and Imposter Syndrome19:28 The Importance of Mentors24:23 Networking and Time Management29:19 Clearing the Mind for Focus29:51 Work-Life Balance and Breaks30:59 Organizational Change and Trust33:51 Planning and Transparency in Change34:51 Process Over Tools36:04 Sponsorship and Milestone Reviews37:46 Encouraging Knowledge Sharing43:58 Innovation and Idea Management47:33 Staying Grounded Amidst Responsibilities53:00 Personal Practices for Balance56:48 Conclusion and Final ThoughtsBio:In his stint at Infosys over 2 decades, Naresh has worked in different roles in Software Delivery, Consulting, Quality Assurance, Open Source, Enterprise Platforms, Products, Tools & Technology that have provided him opportunities to work on key transformation programs.Naresh has experience in Software Development, Quality System Design, Process definition, Implementation and Consulting, Product & Platform Engineering, Software Reuse, Knowledge Management, Training, Audits and Assessments. He possesses a sound understanding of various quality models, methodologies and frameworks like CMMI, ISO, Six Sigma, MBNQA, AI, Automation,  Agile, DevSecOps & SRE.Naresh participates on several product councils and advisory boards with Infosys' global technology partners and is currently leading the effort on reimagining the tooling, engineering excellence, digital platforms, Lean and automation landscape for the enterpriseHe is a self confessed Foodie, History enthusiast, Amateur Chef, Motivational Speakerhttps://www.linkedin.com/in/nareshchoudhary/

In this episode of Crazy Wisdom, host Stewart Alsop talks with Rob Meyerson, co-founder and CEO of Interlune and former president of Blue Origin, about building the next phase of the space economy—from mining Helium-3 on the Moon to powering quantum computing and future fusion reactors on Earth. They explore the science behind lunar regolith, cryogenic separation, robotic excavation, and how private industry is rekindling the optimism of Apollo. Rob also shares lessons from scaling Blue Origin and explains why knowledge management and intuition matter when engineering at the edge of possibility. Follow Rob and Interlune on LinkedIn, X (Twitter), and Instagram.Check out this GPT we trained on the conversationTimestamps00:00 Stewart Alsop welcomes Rob Meyerson, who introduces Interlune's mission to extract Helium-3 from the Moon and explains its origins in the Apollo samples.05:00 Meyerson describes how lunar regolith traps solar wind gases, the role of ilmenite, and how spectrometry helps identify promising Helium-3 sites.10:00 Discussion shifts to Helium-3's commercial potential, the Department of Energy's isotope program, and its link to tritium decay and nuclear stockpiles.15:00 Meyerson connects Helium-3 to quantum computing, explaining cryogenic dilution refrigeration and the importance of ultra-cold temperatures.20:00 They explore cryogenic engineering, partnerships with Vermeer for lunar excavation, and developing solar wind–implanted regolith simulants.25:00 Rob reflects on his 15 years at Blue Origin, scaling from 10 to 1,500 people, and the importance of documentation and knowledge retention.30:00 The talk turns to lunar water, propellant production, and how solar and nuclear power could support a permanent in-space economy.35:00 Meyerson outlines robotic harvesting, lunar night hibernation, and AI applications for navigation, autonomy, and resource mapping.40:00 The conversation broadens to intuition in engineering, testing in lunar gravity, and lessons from Apollo's lost momentum and industrial base.50:00 Rob closes with optimism for private industry's role in rebuilding lunar infrastructure and how Interlune fits into humanity's return to the Moon.Key InsightsHelium-3 as a Lunar Resource: Rob Meyerson explains that Helium-3, a rare isotope on Earth but abundant on the Moon due to billions of years of solar wind implantation, could power future fusion energy and enable cleaner, more efficient energy sources. Interlune's mission is to commercialize this resource, beginning with robotic prospecting and extraction missions.The Science of Lunar Regolith: The Moon's regolith—the dusty surface soil—acts as a natural collector of solar wind gases like hydrogen, helium, and helium-3. Meyerson describes how Interlune identifies promising mining locations using data from NASA's Lunar Reconnaissance Orbiter and the presence of ilmenite, a titanium-rich mineral that traps more Helium-3 than other regions.Cryogenics and Quantum Computing: Helium-3 is essential for dilution refrigerators that cool quantum computers to millikelvin temperatures, colder than any place in the universe. Meyerson highlights a new commercial contract with Bluefors, a Finnish cryogenics leader, to supply Helium-3 starting in 2028—proving the economic case for lunar resource extraction.Fusion Energy and Strategic Supply: While today's fusion reactors rely on tritium and deuterium, Helium-3 could be the next-generation fuel—safer and more efficient. With tritium decay from aging nuclear stockpiles as the only current terrestrial source, Interlune's lunar supply could fill a critical gap for future clean-energy systems.Building Lunar Infrastructure: Interlune's long-term vision extends beyond Helium-3 to producing rocket propellant, metals, and industrial materials on the Moon. By developing cryogenic separation and excavation systems, they aim to enable a self-sustaining “in-space economy” where resources mined in space fuel space-based operations.AI and Autonomy in Space Mining: Artificial intelligence and advanced sensing will guide robotic harvesters on the Moon's harsh terrain. AI will also analyze imagery and soil data to map Helium-3 concentrations and manage knowledge across missions, turning data into operational insight.Lessons in Leadership and Scale: Drawing from his 15 years leading Blue Origin, Meyerson stresses the importance of documentation, mentorship, and maintaining technical continuity as teams grow. He contrasts Apollo's lost potential with today's resurgence of private space ventures, expressing deep optimism for U.S. innovation and the rebirth of lunar industry.

John Maytham speaks to Retha Beerman, Director and Head of the Knowledge Management practice at CDH, about how these AI legal tools are being integrated responsibly, and what this means for clients across the continent. Afternoon Drive with John Maytham is the late afternoon show on CapeTalk. Presenter John Maytham is an actor and author-turned-talk radio veteran and seasoned journalist. His show serves a round-up of local and international news coupled with the latest in business, sport, traffic and weather. The host’s eclectic interests mean the program often surprises the audience with intriguing book reviews and inspiring interviews profiling artists. A daily highlight is Rapid Fire, just after 5:30pm. CapeTalk fans call in, to stump the presenter with their general knowledge questions. Another firm favourite is the humorous Thursday crossing with award-winning journalist Rebecca Davis, called “Plan B”. Thank you for listening to a podcast from Afternoon Drive with John Maytham Listen live on Primedia+ weekdays from 15:00 and 18:00 (SA Time) to Afternoon Drive with John Maytham broadcast on CapeTalk https://buff.ly/NnFM3Nk For more from the show go to https://buff.ly/BSFy4Cn or find all the catch-up podcasts here https://buff.ly/n8nWt4x Subscribe to the CapeTalk Daily and Weekly Newsletters https://buff.ly/sbvVZD5 Follow us on social media: CapeTalk on Facebook: https://www.facebook.com/CapeTalk CapeTalk on TikTok: https://www.tiktok.com/@capetalk CapeTalk on Instagram: https://www.instagram.com/ CapeTalk on X: https://x.com/CapeTalk CapeTalk on YouTube: https://www.youtube.com/@CapeTalk567 See omnystudio.com/listener for privacy information.

Enterprise Knowledge's Lulit Tesfaye, VP of Knowledge & Data Services, speaks with Daan Hannessen, Global Head of Knowledge Management at Shell. He has over 20 years experience in Knowledge Management for large knowledge-intensive organizations in Europe, Australia, and the USA, ranging from continuous improvement programs, KM transformations, lessons learned solutions, digital workplaces, AI driven expert bots, enterprise search, and much more. In their conversation, Lulit and Daan discuss the importance of senior leadership support in ensuring the success of KM initiatives, emphasizing "speaking their language" as key to implementing KM and the semantic layer at a global scale. They also touch on how to measure the success of AI, when AI-generated content can be considered valuable insights, and why to invest in a semantic layer in the first place, as well as Daan's talk at the upcoming Semantic Layer Symposium.To learn more about the Semantic Layer Symposium, check it out here: ⁠⁠https://semanticlayersymposium.com/⁠⁠ *25% off discount code: knowledgecastTo learn more about Enterprise Knowledge, visit us at: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠enterprise-knowledge.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.EK's Knowledge Base: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://enterprise-knowledge.com/knowledge-base/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Contact Us: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://enterprise-knowledge.com/contact-us/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.linkedin.com/company/enterprise-knowledge-llc/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Twitter/X: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://twitter.com/ekconsulting⁠⁠⁠

In this episode of IDEA Collider, we are joined by Alex Telford, a biotech founder, writer, and thinker based in the San Francisco Bay Area. As the co-founder of Convoke Bio, Alex discusses his journey from studying biochemistry at UCL to founding a company that develops software tools for streamlining biopharmaceutical workflows.The conversation dives into the impact of AI and language models on the biotech industry, addressing inefficiencies in drug development, and exploring the potential of synthetic biology and personalized medicine. The discussion also touches on the future of drug discovery, China's role in biotech, and the challenges of understanding neuroscience and consciousness. Don't miss this insightful discussion on the future of biopharma innovation! 00:00 Welcome to Idea Collider00:04 Introducing Alex Telford01:59 Alex's Journey from UCL to Convoke Bio05:29 The Mission and Work of Convoke Bio07:57 Challenges in Pharma Decision Making14:05 The Role of AI in Pharma18:26 Knowledge Management and AI27:58 Staying Updated in the Fast-Moving AI Field30:25 AI's Impact on Industry Economics31:38 AI in Clinical Trials and Drug Development35:56 China's Role in Drug Discovery39:24 Neuroscience and AI: Blurring the Lines46:05 Future Predictions in Pharma51:20 Addressing Cognitive Bias in Pharma53:13 Concluding Thoughts and Future Directions Keep up with Alex Telford;LinkedIn: https://www.linkedin.com/in/alexander-telford/Website: atelfo.github.ioX: https://twitter.com/atelfoSubstack: atelfo.substack.com Follow Mike Rea On;Website: https://www.ideapharma.com/X: https://x.com/ideapharmaLinkedIn: https://www.linkedin.com/in/bigidea/ Listen to more fantastic podcast episodes: https://podcast.ideapharma.com/

Salum Abdul-Rahman: The SECI Model of Knowledge Management Applied to Team Retrospectives Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Salum explains how the key role for Scrum Masters is to help teams develop themselves to the point where they can learn and grow without constant guidance. Success means building team resilience and operational capability while knowing when to step back. He emphasizes the importance of recalibration workshops to maintain shared understanding and the balance between supporting teams and challenging them to become self-sufficient. When teams reach this level of maturity, Scrum Masters can focus their efforts elsewhere, knowing the team has developed the capability to continue evolving independently. Featured Retrospective Format for the Week: The 5-Stage Retro Format From the book "Agile Retrospectives," this format captures the complete learning process and aligns beautifully with knowledge management principles. Salum connects the three central phases of this format to the SECI model of knowledge management, particularly referencing Nonaka and Takeuchi's work in "The Knowledge Creating Company." This retrospective structure helps teams create new knowledge and behavioral change by following a systematic approach that transforms individual insights into collective team learning and action. In this segment, we also refer to the seminal article by Takeuchi and Nonaka: “The New New Product Development Game”, which originated the work on Scrum as a framework.  Self-reflection Question: How do you recognize when your team has developed enough self-sufficiency that your role as facilitator can evolve or step back? [The Scrum Master Toolbox Podcast Recommends]

Enterprise Knowledge's Lulit Tesfaye, VP of Knowledge & Data Services, speaks with Dawn Brushammar, currently an independent KM consultant, advisor, and frequent contributor at industry events. She has spent her 25+ year career connecting people to relevant knowledge and information. Her experience across industries and geographies includes leading an internal Knowledge Management team at McKinsey and Company, building databases for the Oprah Winfrey Show, running research services for a division of American Express, and managing academic librarianship at several universities and an environmental and sustainability research institute. In their conversation, Lulit and Dawn discuss the similarities between their early career paths and KM journeys, the evolving role of the modern librarian, and how KM and semantics support AI technologies. They also define what a "knowledge-first organization" should look like, and touch on Dawn's upcoming talk at the Semantic Layer Symposium on the rising importance of library science to the Semantic Layer.To learn more about the Semantic Layer Symposium, check it out here: ⁠https://semanticlayersymposium.com/⁠ *25% off discount code: knowledgecastTo learn more about Enterprise Knowledge, visit us at: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠enterprise-knowledge.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.EK's Knowledge Base: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://enterprise-knowledge.com/knowledge-base/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Contact Us: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://enterprise-knowledge.com/contact-us/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.linkedin.com/company/enterprise-knowledge-llc/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Twitter/X: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://twitter.com/ekconsulting⁠⁠⁠

Hosted by David Cowen | Presented by Steno Live from the floor at ILTACON 2025, in this rich, retrospective conversation, Phil Bryce, longtime legal Knowledge Management leader and strategist - traces the evolution of legal tech from the dawn of email to today's GenAI disruption. But this episode is about more than just tech. Phil shares hard-earned lessons on connection, courage, and how relationships made 20 years ago still shape his career today. If you're navigating what's next or building your place in this industry, Phil's story is a masterclass in going far together. Key Topics Covered: What GenAI means now and how it echoes the early days of legal tech How Knowledge Management, strategy, and innovation emerged from organized chaos The power of connection: how one lunch sparked a 20-year peer network Why today's best opportunities aren't in job descriptions, you create them “Follow the joy”: Phil's framework for building a career worth having How courage and curiosity created the career he didn't know he was building The future of legal tech leadership and why thinking like a managing partner matters This Episode is presented by Steno: Smarter transcripts. Faster delivery. Built for modern legal teams.

Send us a textWhat if your doctor knew everything about you—not just your medical history, but your genetics, lifestyle, environment, and social circumstances? Abbas Zavar, a physician and digital health leader with over 20 years of experience, believes this comprehensive approach is the key to fixing Canada's broken healthcare system.Our conversation dives deep into the crisis facing Canadian healthcare: overcrowded emergency rooms, months-long wait times, physician shortages, and a system that waits for people to get sick instead of preventing illness. Dr. Zavar challenges this reactive model, proposing a revolutionary shift toward personalized, proactive medicine powered by artificial intelligence and knowledge management.The vision is compelling: imagine AI systems that can gather comprehensive health data across five domains—medical records, genetic information, lifestyle factors, environmental exposures, and social determinants—then transform this information into actionable knowledge for physicians. These systems wouldn't replace doctors but would augment their capabilities, handling administrative burdens that currently consume up to 20 extra hours per week while providing critical insights at the point of care.We explore real-world applications already emerging, like systems that can analyze a patient's genetic profile to determine which medications will be most effective for their unique biology. We also discuss the barriers to implementation, from data silos and interoperability challenges to the slow pace of policy development in the face of rapidly advancing technology.Throughout our discussion,Abbas Zavar emphasizes that the goal isn't to remove humanity from healthcare but to enhance it—freeing physicians from administrative tasks so they can focus on providing compassionate care. As he puts it, "AI won't replace physicians, but physicians who use AI will replace those who don't."Join us for this fascinating glimpse into the future of healthcare, where medicine isn't based on statistics but tailored specifically to you as an individual. Subscribe now to hear more conversations about how technology and innovation are reshaping our world.The music for this episode, Out There, is performed by our current artist in residence,#TracyJones from his album #LuckyTimeYou can find out more about Tracy by visiting the Blog Post for his episode Knowledge Management Institute of CanadaFrom those who know to those who need to knowWorkplace Innovation Network for CanadaEvery Graduate is Innovation-Enabled; Every Employee can Contribute to InnovationDisclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.Support the showreview us on Podchaser Show website - https://fwiw.buzzsprout.comFollow us on:Show Blog Face Book Instagram: Support usEmail us: fwiw.thepodcast@gmail.com

Discover how AI is revolutionizing Personal Knowledge Management (PKM). Join Thanh and Brooks as they discuss their evolving PKM systems, exploring new AI-first tools, the future of Evernote, and the impressive AI capabilities within Obsidian. Learn when to embrace new AI tools and when to stick with proven systems for maximum productivity. Sign up for […]

In this episode of the Real Estate Pros podcast, host Kristen Knapp interviews Ryan Pease, founder of SOP Mojo, about the importance of streamlining business operations through effective documentation and systems. Ryan shares his insights on the gaps he identified in the market, the difference between systems and automation, and the critical role of documentation in achieving efficiency and consistency in business processes. He discusses his journey in starting SOP Mojo, the significance of maintaining systems, and the tools available for knowledge management. Ryan also outlines his future plans for expanding his business and offers valuable resources for listeners. Professional Real Estate Investors - How we can help you: Investor Fuel Mastermind:  Learn more about the Investor Fuel Mastermind, including 100% deal financing, massive discounts from vendors and sponsors you're already using, our world class community of over 150 members, and SO much more here: http://www.investorfuel.com/apply   Investor Machine Marketing Partnership:  Are you looking for consistent, high quality lead generation? Investor Machine is America's #1 lead generation service professional investors. Investor Machine provides true ‘white glove' support to help you build the perfect marketing plan, then we'll execute it for you…talking and working together on an ongoing basis to help you hit YOUR goals! Learn more here: http://www.investormachine.com   Coaching with Mike Hambright:  Interested in 1 on 1 coaching with Mike Hambright? Mike coaches entrepreneurs looking to level up, build coaching or service based businesses (Mike runs multiple 7 and 8 figure a year businesses), building a coaching program and more. Learn more here: https://investorfuel.com/coachingwithmike   Attend a Vacation/Mastermind Retreat with Mike Hambright: Interested in joining a “mini-mastermind” with Mike and his private clients on an upcoming “Retreat”, either at locations like Cabo San Lucas, Napa, Park City ski trip, Yellowstone, or even at Mike's East Texas “Big H Ranch”? Learn more here: http://www.investorfuel.com/retreat   Property Insurance: Join the largest and most investor friendly property insurance provider in 2 minutes. Free to join, and insure all your flips and rentals within minutes! There is NO easier insurance provider on the planet (turn insurance on or off in 1 minute without talking to anyone!), and there's no 15-30% agent mark up through this platform!  Register here: https://myinvestorinsurance.com/   New Real Estate Investors - How we can work together: Investor Fuel Club (Coaching and Deal Partner Community): Looking to kickstart your real estate investing career? Join our one of a kind Coaching Community, Investor Fuel Club, where you'll get trained by some of the best real estate investors in America, and partner with them on deals! You don't need $ for deals…we'll partner with you and hold your hand along the way! Learn More here: http://www.investorfuel.com/club   —--------------------

In this episode of KP Unpacked, the #1 podcast in AEC, Jeff Echols sits down with Chris Parsons, founder and CEO of Knowledge Architecture, to explore why knowledge management (KM) is no longer just an IT function—it's a strategic currency for AEC firms.Chris shares his 15-year journey building Synthesis, a knowledge platform purpose-built for AEC, and how today's KM 3.0 (powered by AI) is reshaping how firms capture, share, and scale what they know. From navigating firm growth to managing M&A, this conversation covers what it really takes to design a smarter business.

Send us a textCanada's healthcare system, once the crown jewel of our national identity, now faces an unprecedented crisis. Emergency rooms overflow with patients waiting hours for care, while millions struggle to find a family doctor. The healthcare professionals we depend on are burning out at alarming rates, caught in a system that seems increasingly unable to meet the complex needs of Canadians.But what if we're looking at the problem all wrong? What if the solution isn't just about more funding, more beds, or more doctors? Abbas Zavar MD, from the University of Toronto's Institute of Health Policy, Management and Evaluation suggests a paradigm shift – one that leverages the power of personalized medicine and artificial intelligence to transform how care is delivered.Through groundbreaking research, Zavar explores how we might collect and consolidate medical data from numerous sources using AI, applying sophisticated knowledge management methodologies to transform data and information into actionable insights. This approach wouldn't just benefit individual patients through more tailored care – it could fundamentally reduce strain on the entire system by improving outcomes, enhancing efficiency, and boosting patient satisfaction.From overcrowded emergency rooms to remote rural healthcare areas, from fragmented provincial systems to the mounting pressures of an aging population, we examine the challenges facing Canadian healthcare and the innovative approaches that could chart a path forward. Whether you're a healthcare professional, policy maker, or simply a concerned Canadian, this conversation offers a compelling vision for how we might preserve the universal, accessible care that defines us as a nation.Subscribe now and join us for "Making it Personal" – an episode that might just change how you think about the future of healthcare in Canada.Blog Post for this episodeThe music for this episode, Out There, is performed by our current artist in residence, #TracyJones from his album #LuckyTimeYou can find out more about Tracy by visiting the Blog Post for his episodeKnowledge Management Institute of CanadaFrom those who know to those who need to knowWorkplace Innovation Network for CanadaEvery Graduate is Innovation-Enabled; Every Employee can Contribute to InnovationDisclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.Support the showreview us on Podchaser Show website - https://fwiw.buzzsprout.comFollow us on:Show Blog Face Book Instagram: Support usEmail us: fwiw.thepodcast@gmail.com

Interview with Steven Johnson Amazon buys Bee AI wearable that listens to everything you say Lovable becomes a unicorn with $200M Series A just 8 months after launch | TechCrunch (21) Jeff Wang on X: "To put it mildly, the past week at Windsurf has been crazy. There have been a lot of different rumors and reports, so I want to share a transparent account of how it actually went down. Before I start, I just want to say that Varun and Douglas were great founders and this" / X Thinking Machines Lab Raises $2 Billion at $10 Billion Valuation The Epic Battle for AI Talent—With Exploding Offers, Secret Deals and Tears OpenAI partners with Oracle to built out 4.5 gigawatts in data center capacity SoftBank and OpenAI's $500 Billion AI Project Struggles to Get Off Ground (21) Alexander Wei on X: "1/N I'm excited to share that our latest @OpenAI experimental reasoning LLM has achieved a longstanding grand challenge in AI: gold medal-level performance on the world's most prestigious math competition—the International Math Olympiad (IMO)." / X It's rude to show AI output to people | Alex Martsinovich Trump's AI Action Plan Is a Crusade Against 'Bias'—and Regulation Elon Musk's xAI tried to teach Grok how to be human — by recording its own workers' faces A new study just upended AI safety 'I destroyed months of your work in seconds' says AI coding tool after deleting a dev's entire database during a code freeze: 'I panicked instead of thinking' Tesla results Total Party Kill Twin Peaks as it is meant to be seen Attack of the clever crows Hosts: Leo Laporte, Jeff Jarvis, and Paris Martineau Guest: Steven Johnson Download or subscribe to Intelligent Machines at https://twit.tv/shows/intelligent-machines. Join Club TWiT for Ad-Free Podcasts! Support what you love and get ad-free shows, a members-only Discord, and behind-the-scenes access. Join today: https://twit.tv/clubtwit Sponsors: smarty.com/twit agntcy.org

Interview with Steven Johnson Amazon buys Bee AI wearable that listens to everything you say Lovable becomes a unicorn with $200M Series A just 8 months after launch | TechCrunch (21) Jeff Wang on X: "To put it mildly, the past week at Windsurf has been crazy. There have been a lot of different rumors and reports, so I want to share a transparent account of how it actually went down. Before I start, I just want to say that Varun and Douglas were great founders and this" / X Thinking Machines Lab Raises $2 Billion at $10 Billion Valuation The Epic Battle for AI Talent—With Exploding Offers, Secret Deals and Tears OpenAI partners with Oracle to built out 4.5 gigawatts in data center capacity SoftBank and OpenAI's $500 Billion AI Project Struggles to Get Off Ground (21) Alexander Wei on X: "1/N I'm excited to share that our latest @OpenAI experimental reasoning LLM has achieved a longstanding grand challenge in AI: gold medal-level performance on the world's most prestigious math competition—the International Math Olympiad (IMO)." / X It's rude to show AI output to people | Alex Martsinovich Trump's AI Action Plan Is a Crusade Against 'Bias'—and Regulation Elon Musk's xAI tried to teach Grok how to be human — by recording its own workers' faces A new study just upended AI safety 'I destroyed months of your work in seconds' says AI coding tool after deleting a dev's entire database during a code freeze: 'I panicked instead of thinking' Tesla results Total Party Kill Twin Peaks as it is meant to be seen Attack of the clever crows Hosts: Leo Laporte, Jeff Jarvis, and Paris Martineau Guest: Steven Johnson Download or subscribe to Intelligent Machines at https://twit.tv/shows/intelligent-machines. Join Club TWiT for Ad-Free Podcasts! Support what you love and get ad-free shows, a members-only Discord, and behind-the-scenes access. Join today: https://twit.tv/clubtwit Sponsors: smarty.com/twit agntcy.org

Interview with Steven Johnson Amazon buys Bee AI wearable that listens to everything you say Lovable becomes a unicorn with $200M Series A just 8 months after launch | TechCrunch (21) Jeff Wang on X: "To put it mildly, the past week at Windsurf has been crazy. There have been a lot of different rumors and reports, so I want to share a transparent account of how it actually went down. Before I start, I just want to say that Varun and Douglas were great founders and this" / X Thinking Machines Lab Raises $2 Billion at $10 Billion Valuation The Epic Battle for AI Talent—With Exploding Offers, Secret Deals and Tears OpenAI partners with Oracle to built out 4.5 gigawatts in data center capacity SoftBank and OpenAI's $500 Billion AI Project Struggles to Get Off Ground (21) Alexander Wei on X: "1/N I'm excited to share that our latest @OpenAI experimental reasoning LLM has achieved a longstanding grand challenge in AI: gold medal-level performance on the world's most prestigious math competition—the International Math Olympiad (IMO)." / X It's rude to show AI output to people | Alex Martsinovich Trump's AI Action Plan Is a Crusade Against 'Bias'—and Regulation Elon Musk's xAI tried to teach Grok how to be human — by recording its own workers' faces A new study just upended AI safety 'I destroyed months of your work in seconds' says AI coding tool after deleting a dev's entire database during a code freeze: 'I panicked instead of thinking' Tesla results Total Party Kill Twin Peaks as it is meant to be seen Attack of the clever crows Hosts: Leo Laporte, Jeff Jarvis, and Paris Martineau Guest: Steven Johnson Download or subscribe to Intelligent Machines at https://twit.tv/shows/intelligent-machines. Join Club TWiT for Ad-Free Podcasts! Support what you love and get ad-free shows, a members-only Discord, and behind-the-scenes access. Join today: https://twit.tv/clubtwit Sponsors: smarty.com/twit agntcy.org

Interview with Steven Johnson Amazon buys Bee AI wearable that listens to everything you say Lovable becomes a unicorn with $200M Series A just 8 months after launch | TechCrunch (21) Jeff Wang on X: "To put it mildly, the past week at Windsurf has been crazy. There have been a lot of different rumors and reports, so I want to share a transparent account of how it actually went down. Before I start, I just want to say that Varun and Douglas were great founders and this" / X Thinking Machines Lab Raises $2 Billion at $10 Billion Valuation The Epic Battle for AI Talent—With Exploding Offers, Secret Deals and Tears OpenAI partners with Oracle to built out 4.5 gigawatts in data center capacity SoftBank and OpenAI's $500 Billion AI Project Struggles to Get Off Ground (21) Alexander Wei on X: "1/N I'm excited to share that our latest @OpenAI experimental reasoning LLM has achieved a longstanding grand challenge in AI: gold medal-level performance on the world's most prestigious math competition—the International Math Olympiad (IMO)." / X It's rude to show AI output to people | Alex Martsinovich Trump's AI Action Plan Is a Crusade Against 'Bias'—and Regulation Elon Musk's xAI tried to teach Grok how to be human — by recording its own workers' faces A new study just upended AI safety 'I destroyed months of your work in seconds' says AI coding tool after deleting a dev's entire database during a code freeze: 'I panicked instead of thinking' Tesla results Total Party Kill Twin Peaks as it is meant to be seen Attack of the clever crows Hosts: Leo Laporte, Jeff Jarvis, and Paris Martineau Guest: Steven Johnson Download or subscribe to Intelligent Machines at https://twit.tv/shows/intelligent-machines. Join Club TWiT for Ad-Free Podcasts! Support what you love and get ad-free shows, a members-only Discord, and behind-the-scenes access. Join today: https://twit.tv/clubtwit Sponsors: smarty.com/twit agntcy.org

Interview with Steven Johnson Amazon buys Bee AI wearable that listens to everything you say Lovable becomes a unicorn with $200M Series A just 8 months after launch | TechCrunch (21) Jeff Wang on X: "To put it mildly, the past week at Windsurf has been crazy. There have been a lot of different rumors and reports, so I want to share a transparent account of how it actually went down. Before I start, I just want to say that Varun and Douglas were great founders and this" / X Thinking Machines Lab Raises $2 Billion at $10 Billion Valuation The Epic Battle for AI Talent—With Exploding Offers, Secret Deals and Tears OpenAI partners with Oracle to built out 4.5 gigawatts in data center capacity SoftBank and OpenAI's $500 Billion AI Project Struggles to Get Off Ground (21) Alexander Wei on X: "1/N I'm excited to share that our latest @OpenAI experimental reasoning LLM has achieved a longstanding grand challenge in AI: gold medal-level performance on the world's most prestigious math competition—the International Math Olympiad (IMO)." / X It's rude to show AI output to people | Alex Martsinovich Trump's AI Action Plan Is a Crusade Against 'Bias'—and Regulation Elon Musk's xAI tried to teach Grok how to be human — by recording its own workers' faces A new study just upended AI safety 'I destroyed months of your work in seconds' says AI coding tool after deleting a dev's entire database during a code freeze: 'I panicked instead of thinking' Tesla results Total Party Kill Twin Peaks as it is meant to be seen Attack of the clever crows Hosts: Leo Laporte, Jeff Jarvis, and Paris Martineau Guest: Steven Johnson Download or subscribe to Intelligent Machines at https://twit.tv/shows/intelligent-machines. Join Club TWiT for Ad-Free Podcasts! Support what you love and get ad-free shows, a members-only Discord, and behind-the-scenes access. Join today: https://twit.tv/clubtwit Sponsors: smarty.com/twit agntcy.org

Interview with Steven Johnson Amazon buys Bee AI wearable that listens to everything you say Lovable becomes a unicorn with $200M Series A just 8 months after launch | TechCrunch (21) Jeff Wang on X: "To put it mildly, the past week at Windsurf has been crazy. There have been a lot of different rumors and reports, so I want to share a transparent account of how it actually went down. Before I start, I just want to say that Varun and Douglas were great founders and this" / X Thinking Machines Lab Raises $2 Billion at $10 Billion Valuation The Epic Battle for AI Talent—With Exploding Offers, Secret Deals and Tears OpenAI partners with Oracle to built out 4.5 gigawatts in data center capacity SoftBank and OpenAI's $500 Billion AI Project Struggles to Get Off Ground (21) Alexander Wei on X: "1/N I'm excited to share that our latest @OpenAI experimental reasoning LLM has achieved a longstanding grand challenge in AI: gold medal-level performance on the world's most prestigious math competition—the International Math Olympiad (IMO)." / X It's rude to show AI output to people | Alex Martsinovich Trump's AI Action Plan Is a Crusade Against 'Bias'—and Regulation Elon Musk's xAI tried to teach Grok how to be human — by recording its own workers' faces A new study just upended AI safety 'I destroyed months of your work in seconds' says AI coding tool after deleting a dev's entire database during a code freeze: 'I panicked instead of thinking' Tesla results Total Party Kill Twin Peaks as it is meant to be seen Attack of the clever crows Hosts: Leo Laporte, Jeff Jarvis, and Paris Martineau Guest: Steven Johnson Download or subscribe to Intelligent Machines at https://twit.tv/shows/intelligent-machines. Join Club TWiT for Ad-Free Podcasts! Support what you love and get ad-free shows, a members-only Discord, and behind-the-scenes access. Join today: https://twit.tv/clubtwit Sponsors: smarty.com/twit agntcy.org

In this episode of Confessions of a B2B Entrepreneur, host Tom Hunt sits down with Alex Heublein, President of Innovation Business at Netsurit, to explore how businesses can effectively implement AI solutions that accelerate productivity and drive growth. Alex shares practical insights on optimising internal processes and enhancing customer research, demonstrating how AI can be a "bicycle for the mind" for your team. Discover how to leverage internal and external data to boost efficiency and make customers happier, all while maintaining data security and privacy.

SummaryIn this conversation, Maurie and Jim Beasley explore the multifaceted world of artificial intelligence, sharing personal anecdotes and practical applications of AI in education and beyond. They discuss the importance of understanding AI basics, the diverse ways individuals can utilize AI tools, and the significance of personalizing AI experiences. The conversation also explores the role of AI in workflow automation, content creation, and ethical considerations in education, highlighting the importance of teachers staying informed and engaged with AI advancements.TakeawaysAI can be used for personal tasks to enhance daily life.Starting with personal applications makes AI more relatable.Multimodal AI can recognize and process images and text.Different users have unique ways of utilizing AI tools.Planning and prototyping are essential in AI tool usage.Workflow automation can streamline tasks and improve efficiency.Visuals created with AI can enhance educational materials.AI literacy is crucial for educators to keep up with advancements.Documentation should be made AI-friendly for better accessibility.Teaching remains a human-centered profession despite AI advancements.Sound bites"How do I use this thing?""Start with something personal.""Teaching is still human work."Chapters00:00 Introduction to AI and Personal Experiences01:51 Understanding AI Basics and Personal Applications04:41 Exploring Multimodal AI and Personal Use Cases06:14 Diverse AI Utilization: Educator vs. Engineer Perspectives10:16 Planning and Prototyping with AI Tools14:19 Workflow Automation and Organizational Tools16:18 Visuals and Content Creation for Educators19:39 AI in Training and Professional Development22:17 Research and Ethical Considerations in AI25:09 Documentation and Knowledge Management with AI

Enterprise Knowledge CEO Zach Wahl speaks with Jeff Vargas, former Director of Knowledge Management at Paramount. In this conversation, Zach and Jeff discuss being KM evangelists and the trick to selling KM programs to executives. They get into "invisible KM," talking about how everyone is doing KM but may not realize it, and how to find and boost those pockets of success. Jeff also shares the "lightbulb" moment that catapulted him from technical writing, to learning and development, and, ultimately, to knowledge management.To learn more about Enterprise Knowledge, visit us at: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠enterprise-knowledge.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.EK's Knowledge Base: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://enterprise-knowledge.com/knowledge-base/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Contact Us: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://enterprise-knowledge.com/contact-us/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.linkedin.com/company/enterprise-knowledge-llc/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Twitter/X: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://twitter.com/ekconsulting⁠⁠⁠

In this bonus episode of Higher Ed Pulse recorded live at the 2025 Engage Summit, host Mallory Willsea sits down with Hannah Wilson, Knowledge Management and CRM Coordinator at Forsyth Tech Community College. This episode explores the vital role of clean data, the evolving relationship between humans and AI in student engagement, and how smart use of chatbots can revolutionize community college communications. From innovative experiments to real-world enrollment gains, Hannah shares how Forsyth Tech is leading the charge in AI implementation in higher ed. - - - -Connect With Our Host:Mallory Willsea https://www.linkedin.com/in/mallorywillsea/https://twitter.com/mallorywillseaAbout The Enrollify Podcast Network:The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you'll like other Enrollify shows too!Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.Attend the 2025 Engage Summit! The Engage Summit is the premier conference for forward-thinking leaders and practitioners dedicated to exploring the transformative power of AI in education. Explore the strategies and tools to step into the next generation of student engagement, supercharged by AI. You'll leave ready to deliver the most personalized digital engagement experience every step of the way.Register now to secure your spot in Charlotte, NC, on June 24-25, 2025! Early bird registration ends February 1st -- https://engage.element451.com/register

Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM

In this episode of The Reformed Brotherhood, Tony Arsenal takes listeners on a deep dive into the art and purpose of effective note-taking, particularly within the context of Christian living and theological study. With Jesse absent for this episode, Tony explores practical techniques to help Christians retain, process, and apply what they read, whether it be from Scripture, theological works, or even secular writings. Highlighting his own personal process, Tony emphasizes the importance of reading with intention and grounding all study in the ultimate goal of glorifying God and enjoying Him forever. The episode details Tony's structured note-taking process, which includes reading with a clear purpose, capturing highlights, organizing thoughts systematically, and reviewing and reusing notes for practical outcomes. He emphasizes the importance of using tools that work for the individual, whether digital platforms like Obsidian markdown or analog methods like commonplace books. The central theme throughout is that note-taking is not just about acquiring knowledge, but about using that knowledge to reflect God's glory in everyday life. Tony also ties the practice of note-taking to theological principles, referencing the Westminster Catechism's teaching that every action should aim to glorify God. He challenges listeners to examine their own study habits and consider how they can better use what they learn to serve their families, churches, and communities. Whether through teaching Sunday school, sharing the faith with children, or preparing sermons, the episode demonstrates how intentional note-taking can enhance spiritual growth and equip believers for ministry. Key Points: The Purpose of Note-Taking: Note-taking is not an end in itself but a means to glorify God and enjoy Him forever. It helps Christians reflect on and apply what they learn in practical ways. Tony's Note-Taking Process: A step-by-step guide that includes reading with intention, highlighting key insights, organizing notes with tags, and reviewing them regularly for reuse. Tools and Techniques: Recommendations for using tools like Obsidian markdown or analog methods, emphasizing flexibility and personalization in developing a system that works. Practical Applications: The importance of using notes for teaching, sermon preparation, family devotions, and theological discussions, making knowledge actionable and impactful. Theological Foundations: Connecting note-taking to the broader Christian life, including meditating on Scripture and theological works as a means of sanctification. Questions for Reflection: How does your current note-taking process help you retain and apply what you read? In what ways can you ensure that your study habits glorify God and enhance your enjoyment of Him? What tools or methods could you adopt to make your note-taking more effective and organized? How can you use what you learn to serve your church, family, or community more effectively? What intentions or goals should you set before starting your next reading or study session?

Episode Title: GPTs Replaced Endless File SearchingShow Notes:In this episode of the B2B Marketing Excellence & AI Podcast, I talk about a common frustration — when your computer crashes and you're forced to transfer everything. That happened to me recently, and instead of just moving over cluttered files, I decided to create a better system.I used this opportunity to build personalized GPTs (Generative Pretrained Transformers) inside ChatGPT to help me organize information so I could stop digging through folders, spreadsheets, and emails. Now, instead of asking “Where did I save that?” — I just ask my GPT.These GPTs have become my go-to system for locating key client information, marketing materials, podcast outlines, and internal resources — all in seconds.If you're overwhelmed by digital disorganization or tired of repeating the same searches, this episode will show you how to use AI to create a centralized, accessible, and reliable system for storing and retrieving information.You'll learn:Why I decided not to keep transferring messy files across computersHow GPTs help organize and recall key information instantlyReal-world examples of how I use GPTs to support client work and daily operationsSimple ways to get started creating your own GPT-based document systemAt World Innovators, we're all about helping B2B brands and Executives find smarter ways to reach the right audience — and that starts with staying organized internally. GPTs are one tool that's helping us (and our clients) reduce clutter and increase clarity. Watch the Bonus Video: How to Create Your Own GPT- https://youtu.be/2NNt4f88qNw?si=KniJVppBV3CSuafpEpisode Breakdown:00:00 A Rough Week with Technology 03:21 Setting Up Your Own GPT 04:58 Practical Applications of GPTs 08:27 Training and Optimizing Your GPT 12:50 Benefits of GPTs for Teams 15:18 Final Thoughts and Encouragement

I, Stewart Alsop, welcomed Alex Levin, CEO and co-founder of Regal, to this episode of the Crazy Wisdom Podcast to discuss the fascinating world of AI phone agents. Alex shared some incredible insights into how AI is already transforming customer interactions and what the future holds for company agents, machine-to-machine communication, and even the nature of knowledge itself.Check out this GPT we trained on the conversation!Timestamps00:29 Alex Levin shares that people are often more honest with AI agents than human agents, especially regarding payments.02:41 The surprising persistence of voice as a preferred channel for customer interaction, and how AI is set to revolutionize it.05:15 Discussion of the three types of AI agents: personal, work, and company agents, and how conversational AI will become the main interface with brands.07:12 Exploring the shift to machine-to-machine interactions and how AI changes what knowledge humans need versus what machines need.10:56 The looming challenge of centralization versus decentralization in AI, and how Americans often prioritize experience over privacy.14:11 Alex explains how tokenized data can offer personalized experiences without compromising specific individual privacy.25:44 Voice is predicted to become the primary way we interact with brands and technology due to its naturalness and efficiency.33:21 Why AI agents are easier to implement in contact centers due to different entropy compared to typical software.38:13 How Regal ensures AI agents stay on script and avoid "hallucinations" by proper training and guardrails.46:11 The technical challenges in replicating human conversational latency and nuances in AI voice interactions.Key InsightsAI Elicits HonestyPeople tend to be more forthright with AI agents, particularly in financially sensitive situations like discussing overdue payments. Alex speculates this is because individuals may feel less judged by an AI, leading to more truthful disclosures compared to interactions with human agents.Voice is King, AI is its HeirDespite predictions of its decline, voice remains a dominant channel for customer interactions. Alex believes that within three to five years, AI will handle as much as 90% of these voice interactions, transforming customer service with its efficiency and availability.The Rise of Company AgentsThe primary interface with most brands is expected to shift from websites and apps to conversational AI agents. This is because voice is a more natural, faster, and emotive way for humans to interact, a behavior already seen in younger generations.Machine-to-Machine FutureWe're moving towards a world where AI agents representing companies will interact directly with AI agents representing consumers. This "machine-to-machine" (M2M) paradigm will redefine commerce and the nature of how businesses and customers engage.Ontology of KnowledgeAs AI systems process vast amounts of information, creating a clear "ontology of knowledge" becomes crucial. This means structuring and categorizing information so AI can understand the context and user's underlying intent, rather than just processing raw data.Tokenized Data for PrivacyA potential solution to privacy concerns is "tokenized data." Instead of providing AI with specific personal details, users could share generalized tokens (e.g., "high-intent buyer in 30s") that allow for personalized experiences without revealing sensitive, identifiable information.AI Highlights Human InconsistenciesImplementing AI often brings to light existing inconsistencies or unacknowledged issues within a company. For instance, AI might reveal discrepancies between official scripts and how top-performing human agents actually communicate, forcing companies to address these differences.Influence as a Key Human SkillIn a future increasingly shaped by AI, Sam Altman (via Alex) suggests that the ability to "influence" others will be a paramount human skill. This uniquely human trait will be vital, whether for interacting with other people or for guiding and shaping AI systems.Contact Information*   Regal AI: regal.ai*   Email: hello@regal.ai*   LinkedIn: www.linkedin.com/in/alexlevin1/

Enterprise Knowledge CEO Zach Wahl again speaks with Barry Byrne, Global Head of Knowledge Management at Novartis and founder and organizer of the Knowledge Summit Dublin conference.In this conversation, Zach and Barry discuss Barry's growing knowledge management team at Novartis, how to measure KM success, and best practices for conducting (and scaling!) knowledge capture before valuable team members leave an organization. They also share what they're most excited about at Knowledge Summit Dublin this year, especially the "salmon of knowledge." For more information on Knowledge Summit Dublin, check it out at ⁠https://www.knowledgesummitdublin.com/⁠.Click ⁠here⁠ to listen to Barry's first Knowledge Cast episode.To learn more about Enterprise Knowledge, visit us at: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠enterprise-knowledge.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.EK's Knowledge Base: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://enterprise-knowledge.com/knowledge-base/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Contact Us: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://enterprise-knowledge.com/contact-us/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.linkedin.com/company/enterprise-knowledge-llc/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Twitter/X: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://twitter.com/ekconsulting⁠⁠⁠

Most startups bolt AI onto old products.  ⁨@ravennahq⁩  reimagined the entire workflow.  When we first met Kevin Coleman and Taylor Halliday, it was clear they weren't just chasing the hype cycle. They were pairing AI-native architecture with deep founder-market fit, and rebuilding how internal ops work — from first principles. Their new company, Ravenna, is going after a $160B+ market dominated by legacy players. But instead of being intimidated by incumbents, they got focused, making some smart moves that more early-stage teams should consider: 1) Speak with 30+ customers before writing a line of code 2) Define a clear ICP and pain points 3) Build natively for Slack — where support actually happens 4) Prioritize automation, iteration, and real workflow transformation 5) Stayed radically transparent with investors and early customers At Madrona, we love backing teams that combine ambition with discipline — and Kevin and Taylor are doing just that. In this episode of Founded & Funded, they sit down with Madrona Managing Director Tim Porter and talk through their journey, what they'd do differently the second time around, and how they're building a durable, agentic platform for internal support. If you're a founder building in AI, SaaS, or ops — this conversation is full of lessons worth hearing. Transcript: https://bit.ly/4ju2Cml Chapters:  (00:00) Introduction (00:23) Meet the Founders: Taylor Halliday and Kevin Coleman (02:05) The Birth of Ravenna: Identifying the Problem (03:05) The Concept of Enterprise Service Management (04:02) The Journey from Idea to Execution (04:31) Customer Insights and Market Fit (06:42) Building a Next-Generation Platform (10:43) Slack Integration and AI Automation (14:37) Partnering with Slack: A Strategic Move (17:13) Leveraging Slack for Knowledge Management (20:13) Balancing Focus and Vision (21:07) Discovering ITSM: A Hidden Market (21:40) Expanding Beyond IT: The Universal Help Desk (24:30) ServiceNow and the AI Revolution (27:03) Building a Transparent and Collaborative Culture (29:37) Recruiting Top AI Talent (31:59) Navigating Market Realities and Customer Focus (37:59) Advice for Aspiring Founders

For the first time ever, The Learning & Development Podcast was recorded in front of a live audience in New York! In this special episode, I sit down with Julianne Gill, Director of Learning & Development at Smile Brands, to explore what it truly takes to build an L&D function that delivers measurable impact. Julianne shares insights from her career journey, how she assessed and transformed L&D at Smile Brands, and the pivotal role of performance consulting and collaborative learning in making L&D a strategic business driver. Take your L&D to the next level Take advantage of thousands of hours of analysis. Hundreds of conversations with industry innovators and 25+ years of hands-on global L&D leadership. It's all distilled into one framework to help you level up L&D. Access the L&D Maturity Model here - https://360learning.com/maturity-model KEY TAKEAWAYS L&D leaders need to think strategically to truly help the business. Seek real customer feedback. If you don´t know what people really think you can´t improve. Focus on how people really learn. It is always evolving. The L&D department needs to learn and evolve themselves. Collaborative learning works. Always partner with subject matter experts. Where possible update what they have already created, then get them to edit it. Start by helping people to achieve their KPIs. Educate yourself about performance consulting. Focus on outcomes. Be smart with people´s time. When you have different perspectives and experiences in the room you achieve more. BEST MOMENTS “You need to show value pretty quickly.” “You are telling them their baby is ugly, and nobody likes to be told that their baby is ugly.” “When training is the absolute wrong solution, you're going to waste a lot of money.” “I can turn anything into a $ sign.” “Start with the data.” “Take the wins when you can and work your way around.” Julianne Gill Bio Julianne is an innovative Learning, Development, Talent Acquisition, & Knowledge Management leader with a track record of success in leading complex initiatives. Julianne has deep expertise in training design & strategy, performance improvement, business planning, talent acquisition, employee engagement, operational efficiencies, leadership development, and change management with a proven history of building and leading high performing teams. Through leadership and collaboration, Julianne has successfully developed and executed programs and improved operational workflows that lead to performance improvement and achievement of strategic goals. VALUABLE RESOURCES The Learning And Development Podcast - https://podcasts.apple.com/gb/podcast/the-learning-development-podcast/id1466927523 L&D Master Class Series: https://360learning.com/blog/l-and-d-masterclass-home ABOUT THE HOST David James David has been a People Development professional for more than 20 years, most notably as Director of Talent, Learning & OD for The Walt Disney Company across Europe, the Middle East & Africa. As well as being the Chief Learning Officer at 360Learning, David is a prominent writer and speaker on topics around modern and digital L&D. CONTACT METHOD Twitter:  https://twitter.com/davidinlearning LinkedIn: https://www.linkedin.com/in/davidjameslinkedin L&D Collective: https://360learning.com/the-l-and-d-collective Blog: https://360learning.com/blog L&D Master Class Series: https://360learning.com/blog/l-and-d-masterclass-home

In this episode of CISO Tradecraft, host G Mark Hardy and guest Sounil Yu delve into the dual-edged sword of implementing Microsoft 365 Copilot in enterprises. While this productivity tool has transformative potential, it introduces significant oversharing risks that can be mitigated with the right strategies. Discover how Sounil and his team at Knostic have been tackling these challenges for over a year, presenting innovative solutions to ensure both productivity and security. They discuss the importance of 'need to know' principles and knowledge segmentation, providing insight into how organizations can harness the power of Microsoft 365 Copilot safely and effectively. Tune in to learn how to avoid becoming the 'department of no' and start being the 'department of know.' Transcripts https://docs.google.com/document/d/1CT9HXdDmKojuXzWTbNYUE4Kgp_D64GyB Knostic's Website - https://www.knostic.ai/solution-brief-request Chapters 00:00 Introduction to Microsoft Copilot Risks 00:32 Meet the Guest: Sounil Yu 02:51 Understanding Microsoft 365 Copilot 06:09 The DIKW Pyramid and Knowledge Management 08:34 Challenges of Data Permissions and Oversharing 19:01 Need to Know: A New Approach to Access Control 35:10 Measuring and Mitigating Risks with Copilot 39:46 Conclusion and Next Steps

In this episode of CISO Tradecraft, host G Mark Hardy and guest Sounil Yu delve into the dual-edged sword of implementing Microsoft 365 Copilot in enterprises. While this productivity tool has transformative potential, it introduces significant oversharing risks that can be mitigated with the right strategies. Discover how Sounil and his team at Knostic have been tackling these challenges for over a year, presenting innovative solutions to ensure both productivity and security. They discuss the importance of 'need to know' principles and knowledge segmentation, providing insight into how organizations can harness the power of Microsoft 365 Copilot safely and effectively. Tune in to learn how to avoid becoming the 'department of no' and start being the 'department of know.' Transcripts https://docs.google.com/document/d/1CT9HXdDmKojuXzWTbNYUE4Kgp_D64GyB Knostic's Website - https://www.knostic.ai/solution-brief-request  Chapters 00:00 Introduction to Microsoft Copilot Risks 00:32 Meet the Guest: Sounil Yu 02:51 Understanding Microsoft 365 Copilot 06:09 The DIKW Pyramid and Knowledge Management 08:34 Challenges of Data Permissions and Oversharing 19:01 Need to Know: A New Approach to Access Control 35:10 Measuring and Mitigating Risks with Copilot 39:46 Conclusion and Next Steps

Enterprise Knowledge CEO Zach Wahl speaks with Liam Fahey, Partner and Co-Founder at Leadership Forum LLC. In this conversation, Zach and Liam discuss Liam's claim to fame as co-host of the first Knowledge Management conference in 1994, the importance of nomenclature and terminology in securing buy-in for KM initiatives, and why having a KM charter is critical to long-term sustainment. The two also talked about the intersection of KM and intelligence work and how to become a good facilitator. To learn more about Enterprise Knowledge, visit us at: ⁠⁠⁠⁠⁠⁠⁠⁠enterprise-knowledge.com⁠⁠⁠⁠⁠⁠⁠⁠.EK's Knowledge Base: ⁠⁠⁠⁠⁠⁠⁠⁠https://enterprise-knowledge.com/knowledge-base/⁠⁠⁠⁠⁠⁠⁠⁠Contact Us: ⁠⁠⁠⁠⁠⁠⁠⁠https://enterprise-knowledge.com/contact-us/⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn: ⁠⁠⁠⁠⁠⁠⁠⁠https://www.linkedin.com/company/enterprise-knowledge-llc/⁠⁠⁠⁠⁠⁠⁠⁠Twitter/X: ⁠⁠⁠⁠⁠⁠⁠⁠https://twitter.com/ekconsulting⁠⁠⁠

Episode Overview“We are all librarians” is a quote from this week's guest on the CDO Matters Podcast, Jessica Talisman, the Senior Information Architect at Adobe. In this episode, Malcolm and Jessica go deep on the topic of why Knowledge Management – including many of the concepts practiced for centuries by librarians – is increasingly becoming a ‘must have' skill in modern data organizations.Episode Links and ResourcesFollow Malcolm Hawker on LinkedInFollow Jessica Talisman on LinkedIn

In this episode, Jeffrey discusses the three important reasons to invest in a knowledge management program.Each week, Jeffrey will be sharing his knowledge on Service Delivery (Mondays) and Service Management (Thursdays).Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, Asset Management, CIO Advisory, and Business Continuity services.  The firm's website is www.servicemanagement.us.  Jeffrey has been in the industry for 30 years and brings a practical perspective to the discussions. He is an accomplished author with seven acclaimed books in the subject area and a popular YouTube channel with approximately 1,500 videos on various topics.  Also, please follow the Service Management Leadership LinkedIn page.

In the latest podcast episode (#120), we explore how replacing static web forms with an interactive bot Contact Us form can transform consumer engagement and streamline contact center operations. My colleague, @john Calhoun, Consumer Services Manager, at @McKee Foods Corp is here to help me with this topic.

On this episode of the Crazy Wisdom Podcast, host Stewart Alsop welcomes Jessica Talisman, a senior information architect deeply immersed in the worlds of taxonomy, ontology, and knowledge management. The conversation spans the evolution of libraries, the shifting nature of public and private access to knowledge, and the role of institutions like the Internet Archive in preserving digital history. They also explore the fragility of information in the digital age, the ongoing battle over access to knowledge, and how AI is shaping—and being shaped by—structured data and knowledge graphs. To connect with Jessica Talisman, you can reach her via LinkedIn.  Check out this GPT we trained on the conversation!Timestamps00:05 – Libraries, Democracy, Public vs. Private Knowledge Jessica explains how libraries have historically shifted between public and private control, shaping access to knowledge and democracy.00:10 – Internet Archive, Cyberattacks, Digital Preservation Stewart describes visiting the Internet Archive post-cyberattack, sparking a discussion on threats to digital preservation and free information.00:15 – AI, Structured Data, Ontologies, NIH, PubMed Jessica breaks down how AI trains on structured data from sources like NIH and PubMed but often lacks alignment with authoritative knowledge.00:20 – Linked Data, Knowledge Graphs, Semantic Web, Tim Berners-Lee They explore how linked data enables machines to understand connections between knowledge, referencing the vision behind the semantic web.00:25 – Entity Management, Cataloging, Provenance, Authority Jessica explains how libraries are transitioning from cataloging books to managing entities, ensuring provenance and verifiable knowledge.00:30 – Digital Dark Ages, Knowledge Loss, Corporate Control Stewart compares today's deletion of digital content to historical knowledge loss, warning about the fragility of digital memory.00:35 – War on Truth, Book Bans, Algorithmic Bias, Censorship They discuss how knowledge suppression—from book bans to algorithmic censorship—threatens free access to information.00:40 – AI, Search Engines, Metadata, Schema.org, RDF Jessica highlights how AI and search engines depend on structured metadata but often fail to prioritize authoritative sources.00:45 – Power Over Knowledge, Open vs. Closed Systems, AI Ethics They debate the battle between corporations, governments, and open-source efforts to control how knowledge is structured and accessed.00:50 – Librarians, AI Misinformation, Knowledge Organization Jessica emphasizes that librarians and structured knowledge systems are essential in combating misinformation in AI.00:55 – Future of Digital Memory, AI, Ethics, Information Access They reflect on whether AI and linked data will expand knowledge access or accelerate digital decay and misinformation.Key InsightsThe Evolution of Libraries Reflects Power Struggles Over Knowledge: Libraries have historically oscillated between being public and private institutions, reflecting broader societal shifts in who controls access to knowledge. Jessica Talisman highlights how figures like Andrew Carnegie helped establish the modern public library system, reinforcing libraries as democratic spaces where information is accessible to all. However, she also notes that as knowledge becomes digitized, new battles emerge over who owns and controls digital information​​.The Internet Archive Faces Systematic Attacks on Knowledge: Stewart Alsop shares his firsthand experience visiting the Internet Archive just after it had suffered a major cyberattack. This incident is part of a larger trend in which libraries and knowledge repositories worldwide, including those in Canada, have been targeted. The conversation raises concerns that these attacks are not random but part of a broader, well-funded effort to undermine access to information​​.AI and Knowledge Graphs Are Deeply Intertwined: AI systems, particularly large language models (LLMs), rely on structured data sources such as knowledge graphs, ontologies, and linked data. Talisman explains how institutions like the NIH and PubMed provide openly available, structured knowledge that AI systems train on. Yet, she points out a critical gap—AI often lacks alignment with real-world, authoritative sources, which leads to inaccuracies in machine-generated knowledge​​.Libraries Are Moving From Cataloging to Entity Management: Traditional library systems were built around cataloging books and documents, but modern libraries are transitioning toward entity management, which organizes knowledge in a way that allows for more dynamic connections. Linked data and knowledge graphs enable this shift, making it easier to navigate vast repositories of information while maintaining provenance and authority​​.The War on Truth and Information Is Accelerating: The episode touches on the increasing threats to truth and reliable information, from book bans to algorithmic suppression of knowledge. Talisman underscores the crucial role librarians play in preserving access to primary sources and maintaining records of historical truth. As AI becomes more prominent in knowledge dissemination, the need for robust, verifiable sources becomes even more urgent​​.Linked Data is the Foundation of Digital Knowledge: The conversation explores how linked data protocols, such as those championed by Tim Berners-Lee, allow machines and AI to interpret and connect information across the web. Talisman explains that institutions like NIH publish their taxonomies in RDF format, making them accessible as structured, authoritative sources. However, many organizations fail to leverage this interconnected data, leading to inefficiencies in knowledge management​​.Preserving Digital Memory is a Civilization-Defining Challenge: In the digital age, the loss of information is more severe than ever. Alsop compares the current state of digital impermanence to the Dark Ages, where crucial knowledge risks disappearing due to corporate decisions, cyberattacks, and lack of preservation infrastructure. Talisman agrees, emphasizing that digital archives like the Internet Archive, WorldCat, and Wikimedia are foundational to maintaining a collective human memory​​.

On this episode of Crazy Wisdom, host Stewart Alsop speaks with Andrew Altschuler, a researcher, educator, and navigator at Tana, Inc., who also founded Tana Stack. Their conversation explores knowledge systems, complexity, and AI, touching on topics like network effects in social media, information warfare, mimetic armor, psychedelics, and the evolution of knowledge management. They also discuss the intersection of cognition, ontologies, and AI's role in redefining how we structure and retrieve information. For more on Andrew's work, check out his course and resources at altshuler.io and his YouTube channel.Check out this GPT we trained on the conversation!Timestamps00:00 Introduction and Guest Background00:33 The Demise of AirChat00:50 Network Effects and Social Media Challenges03:05 The Rise of Digital Warlords03:50 Quora's Golden Age and Information Warfare08:01 Building Limbic Armor16:49 Knowledge Management and Cognitive Armor18:43 Defining Knowledge: Secular vs. Ultimate25:46 The Illusion of Insight31:16 The Illusion of Insight32:06 Philosophers of Science: Popper and Kuhn32:35 Scientific Assumptions and Celestial Bodies34:30 Debate on Non-Scientific Knowledge36:47 Psychedelics and Cultural Context44:45 Knowledge Management: First Brain vs. Second Brain46:05 The Evolution of Knowledge Management54:22 AI and the Future of Knowledge Management58:29 Tana: The Next Step in Knowledge Management59:20 Conclusion and Course InformationKey InsightsNetwork Effects Shape Online Communities – The conversation highlighted how platforms like Twitter, AirChat, and Quora demonstrate the power of network effects, where a critical mass of users is necessary for a platform to thrive. Without enough engaged participants, even well-designed social networks struggle to sustain themselves, and individuals migrate to spaces where meaningful conversations persist. This explains why Twitter remains dominant despite competition and why smaller, curated communities can be more rewarding but difficult to scale.Information Warfare and the Need for Cognitive Armor – In today's digital landscape, engagement-driven algorithms create an arena of information warfare, where narratives are designed to hijack emotions and shape public perception. The only real defense is developing cognitive armor—critical thinking skills, pattern recognition, and the ability to deconstruct media. By analyzing how information is presented, from video editing techniques to linguistic framing, individuals can resist manipulation and maintain autonomy over their perspectives.The Role of Ontologies in AI and Knowledge Management – Traditional knowledge management has long been overlooked as dull and bureaucratic, but AI is transforming the field into something dynamic and powerful. Systems like Tana and Palantir use ontologies—structured representations of concepts and their relationships—to enhance information retrieval and reasoning. AI models perform better when given structured data, making ontologies a crucial component of next-generation AI-assisted thinking.The Danger of Illusions of Insight – Drawing from ideas by Balaji Srinivasan, the episode distinguished between genuine insight and the illusion of insight. While psychedelics, spiritual experiences, and intense emotional states can feel revelatory, they do not always produce knowledge that can be tested, shared, or used constructively. The ability to distinguish between profound realizations and self-deceptive experiences is critical for anyone navigating personal and intellectual growth.AI as an Extension of Human Cognition, Not a Second Brain – While popular frameworks like "second brain" suggest that digital tools can serve as externalized minds, the episode argued that AI and note-taking systems function more as extended cognition rather than true thinking machines. AI can assist with organizing and retrieving knowledge, but it does not replace human reasoning or creativity. Properly integrating AI into workflows requires understanding its strengths and limitations.The Relationship Between Personal and Collective Knowledge Management – Effective knowledge management is not just an individual challenge but also a collective one. While personal knowledge systems (like note-taking and research practices) help individuals retain and process information, organizations struggle with preserving and sharing institutional knowledge at scale. Companies like Tesla exemplify how knowledge isn't just stored in documents but embodied in skilled individuals who can rebuild complex systems from scratch.The Increasing Value of First Principles Thinking – Whether in AI development, philosophy, or practical decision-making, the discussion emphasized the importance of grounding ideas in first principles. Great thinkers and innovators, from AI researchers like Demis Hassabis to physicists like David Deutsch, excel because they focus on fundamental truths rather than assumptions. As AI and digital tools reshape how we interact with knowledge, the ability to think critically and question foundational concepts will become even more essential.

Send us a textSummary: Welcome to the final installment of our three-part series with Martin Vogel on the Customer Success Playbook Podcast! This week, we dive into the transformative role AI plays in global support frameworks—particularly in the hardware plus SaaS world. AI isn't just a buzzword; it's changing the way businesses handle predictive insights, proactive service, and internal efficiencies. From making sense of massive data streams to optimizing processes and improving coaching strategies, AI is proving to be a game-changer. If you've ever wondered how to harness AI for better customer outcomes, this episode is for you.Detailed Analysis: In this insightful conversation, Martin Vogel, alongside hosts Roman Trebon and Kevin Metzger, explores how AI is helping companies cut through the noise of massive hardware data and streamline support operations. AI-driven analytics offer a clearer picture of device performance, support tickets, and user behaviors, allowing businesses to shift from reactive to proactive service models.Kevin highlights how AI can structure knowledge bases, transforming recorded conversations into actionable insights—eliminating the need for manual documentation. The discussion also delves into AI's ability to free up developer time, ensuring that valuable resources are allocated toward customer-centric improvements rather than repetitive tasks. Meanwhile, Roman emphasizes AI's potential in coaching and training, making feedback loops more efficient and tailored.As AI continues to evolve, its role in customer success becomes more indispensable. Whether it's reducing inefficiencies, automating routine tasks, or enhancing learning, AI is redefining the way businesses engage with customers. Don't miss this deep dive into the intersection of AI, hardware, and customer success.Now you can interact with us directly by leaving a voice message at https://www.speakpipe.com/CustomerSuccessPlaybookPlease Like, Comment, Share and Subscribe. You can also find the CS Playbook Podcast:YouTube - @CustomerSuccessPlaybookPodcastTwitter - @CS_PlaybookYou can find Kevin at:Metzgerbusiness.com - Kevin's person web siteKevin Metzger on Linked In.You can find Roman at:Roman Trebon on Linked In.

Send us a textSummary: In this episode of the Customer Success Playbook, hosts Roman Trebon and Kevin Metzger sit down with Martin Vogel, an executive leader in global customer support and complex hardware-plus-SaaS solutions. They dive deep into the challenges of establishing a scalable, efficient global support framework and ensuring immediate and long-term value for customers. Martin shares practical strategies, including understanding regional differences, creating simple yet robust processes, and prioritizing clear communication. Tune in for actionable insights on balancing SaaS and hardware support, diagnosing technical issues effectively, and implementing a continuous learning framework for your support teams.Detailed Analysis: What does it take to build a world-class global support framework? According to Martin Vogel, it all starts with knowing where you are. Mapping out existing structures, understanding regional differences, and tailoring processes accordingly are critical first steps. With experience spanning multiple continents, Martin emphasizes the need for a structured yet flexible approach to global support.The conversation highlights key components of a strong support framework:Understanding regional nuances: Markets differ in their support structures and expectations. Europe's established systems contrast with the U.S.'s ground-up approach, necessitating a flexible global strategy.Defining simple, scalable processes: Complex frameworks don't work if they aren't easy to implement. Martin stresses the need for clarity in process creation.Effective communication across teams: Building a bridge between different support teams ensures alignment and consistency in customer experience.Balancing SaaS and hardware support: With hardware-origin companies increasingly incorporating SaaS, Martin discusses best practices for integrating both seamlessly.Training and knowledge management: He introduces an LMS-based approach to training, emphasizing problem diagnosis, knowledge base documentation, and incident reviews.The result? A structured, iterative approach that minimizes misdiagnoses, accelerates troubleshooting, and enhances customer satisfaction. Join us in this episode as we unpack these strategies and more.Now you can interact with us directly by leaving a voice message at https://www.speakpipe.com/CustomerSuccessPlaybookPlease Like, Comment, Share and Subscribe. You can also find the CS Playbook Podcast:YouTube - @CustomerSuccessPlaybookPodcastTwitter - @CS_PlaybookYou can find Kevin at:Metzgerbusiness.com - Kevin's person web siteKevin Metzger on Linked In.You can find Roman at:Roman Trebon on Linked In.

About Dr. Maria Ryan: Maria Ryan, DDS, PhD, is the Executive Vice President and Chief Clinical Officer at Colgate-Palmolive Company, where she oversees the Dental and Dermal Clinical teams, as well as the Knowledge Management and Scientific Communications departments. Before joining Colgate-Palmolive, Dr. Ryan was a Professor and Chair of the Department of Oral Biology and Pathology at Stony Brook University, where she focused on teaching, practicing periodontology, and conducting research. She is the former President of the American Association for Dental, Oral, and Craniofacial Research (AADOCR) and has served on various academic and foundation boards. Dr. Ryan has earned several honors, including NIH National Research Service Awards and a Physician Scientist Award. She was also the recipient of the American Dental Association's Achievement Award and the Victress Health Award for her contributions to women's health research. Dr. Ryan is a renowned speaker and author, frequently appearing in media to highlight the connection between oral and overall health.Things You'll Learn:Oral diseases are a global health crisis affecting 50% of the world's population and significantly impacting overall health.There is a critical disconnect between medical and dental care, leading to neglect of oral health's importance in overall well-being.Untreated oral diseases, like cavities and gum disease, can increase the risk of cardiovascular disease, stroke, diabetes, and adverse pregnancy outcomes.The "Oral Health Quotient" (OQ) aims to educate the public on their oral health knowledge and practices. Many people don't realize that cavities and gum disease are chronic inflammatory diseases that require treatment.Addressing periodontal disease can lead to reductions in medical costs related to conditions such as cardiovascular disease and diabetes.Preventive measures, like proper brushing, flossing, and limiting sugar, are crucial for avoiding most oral diseases.Resources:Connect with and follow Dr. Maria Ryan on LinkedIn.Discover more about Colgate-Palmolive on LinkedIn and their website.

Chris Clinard, Manager of Emerging Technologies at Samet Corporation, discusses how AI is transforming workflows and processes across industries. In the construction sector, AI is being used to track projects through 3D models, providing real-time visual insights into buildings under construction. He also highlights how AI helps companies extract meaningful insights from vast amounts of data, streamline customer onboarding, and efficiently address external queries. Additionally, Chris emphasizes AI's impact on documentation, ensuring it remains accessible to visitors and enabling users to find answers within seconds.

On this episode of the Crazy Wisdom Podcast, I, Stewart Alsop, sit down with Brendon Wong, the founder of Unize.org. We explore Brendon's work in knowledge management, touching on his recent talk at Nodes 2024 about using AI to generate knowledge graphs and trends in the field. Our conversation covers the evolution of personal and organizational knowledge management, the future of object-oriented systems, the integration of AI with knowledge graphs, and the challenges of autonomous agents. For more on Brendon's work, check out unize.org and his articles at web10.ai.Check out this GPT we trained on the conversation!Timestamps00:00 Introduction to the Crazy Wisdom Podcast00:35 Exploring Unise: A Knowledge Management App01:01 The Evolution of Knowledge Management02:32 Personal Knowledge Management Trends03:10 Object-Oriented Knowledge Management05:27 The Future of Knowledge Graphs and AI10:37 Challenges in Simulating the Human Mind22:04 Knowledge Management in Organizations26:57 The Role of Autonomous Agents30:00 Personal Experiences with Sleep Aids30:07 Unique Human Perceptions32:08 Knowledge Management Journey33:31 Personal Knowledge Management Systems34:36 Challenges in Knowledge Management35:26 Future of Knowledge Management with AI36:29 Melatonin and Sleep Patterns37:30 AI and the Future of the Internet43:39 Reasoning and AI Limitations48:33 The Future of AI and Human Reasoning52:43 Conclusion and Contact InformationKey InsightsThe Evolution of Knowledge Management: Brendon Wong highlights how knowledge management has evolved from personal note-taking systems to sophisticated, object-oriented models. He emphasizes the shift from traditional page-based structures, like those in Roam Research and Notion, to systems that treat information as interconnected objects with defined types and properties, enhancing both personal and organizational knowledge workflows.The Future Lies in Object-Oriented Knowledge Systems: Brendon introduces the concept of object-oriented knowledge management, where data is organized as distinct objects (e.g., books, restaurants, ideas) with specific attributes and relationships. This approach enables more dynamic organization, easier data retrieval, and better contextual understanding, setting the stage for future advancements in knowledge-based applications.AI and Knowledge Graphs Are a Powerful Combination: Brendon discusses the synergy between AI and knowledge graphs, explaining how AI can generate, maintain, and interact with complex knowledge structures. This integration enhances memory, reasoning, and information retrieval capabilities, allowing AI systems to support more nuanced and context-aware decision-making processes.The Limitations of Current AI Models: While AI models like LLMs have impressive capabilities, Brendon points out their limitations, particularly in reasoning and long-term memory. He notes that current models excel at pattern recognition but struggle with higher-level reasoning tasks, often producing hallucinations when faced with unfamiliar or niche topics.Challenges in Organizational Knowledge Management: Brendon and Stewart discuss the persistent challenges of implementing knowledge management in organizations. Despite its critical role, knowledge management is often underappreciated and the first to be cut during budget reductions. The conversation highlights the need for systems that are both intuitive and capable of reducing the manual burden on users.The Potential and Pitfalls of Autonomous Agents: The episode explores the growing interest in autonomous and semi-autonomous agents powered by AI. While these agents can perform tasks with minimal human intervention, Brendon notes that the technology is still in its infancy, with limited real-world applications and significant room for improvement, particularly in reliability and task generalization.Reimagining the Future of the Internet with Web 10: Brendon shares his vision for Web 10, an ambitious rethinking of the internet where knowledge is better structured, verified, and interconnected. This future internet would address current issues like misinformation and data fragmentation, creating a more reliable and meaningful digital ecosystem powered by AI-driven knowledge graphs.

Welcome back to the Win Rate Podcast. Today Andy welcomes Mehdi Tehranchi, CEO of KnowledgeNet.ai, to discuss the transformative role of AI in sales, emphasizing the shift from transactional selling to a model focused on helping the buyer make a decision and creating relationships with a little help from AI, or as Mehdi likes to call it, 'augmented intelligence.' Mehdi highlights how AI can enhance decision-making, improve sales preparation, and foster better relationships between sellers and buyers. He and Andy also talk about the importance of differentiating in competitive markets and the need for companies to adopt AI strategically to maximize efficiency and effectiveness in their sales processes.Host Andy Paul is the expert on modern B2B selling and author of three best-selling, award-winning sales books, including his latest Sell Without Selling Out. Visit andypaul.com to subscribe to his newsletter for even more strategies and tips to accelerate your win rate.

In this episode of RCA Radio®, host Brandon Miller is joined by Anita Michael, Executive Pharma Compliance Expert & Principal Consultant and Rona LeBlanc-Rivera, Director, Regulatory Affairs both at Regulatory Compliance Associates®.  We explore possible changes in the Pharmaceutical industry in 2025 and provide you with insight on how to prepare yourself for these upcoming initiatives.Listen in as we go over the expected reduction in the FDA's work force, recently executed guidance documents, regulatory timelines, drug labeling transparency, the broadening scope of OTC products, the use of AI in the regulatory review, and how companies can use 3rd party inspections to help prepare themselves. About RCARegulatory Compliance Associates® (RCA) provides worldwide services to the following industries for resolution of compliance and regulatory challenges:PharmaceuticalBiologic & BiotechnologySterile compoundingMedical deviceWe understand the complexities of running a life science business and possess areas of expertise that include every facet of R&D, operations, regulatory affairs, quality, and manufacturing. We are used to working on the front lines and thriving in the scrutiny of FDA-and globally-regulated companies.As your partners, we can negotiate the potential minefield of regulatory, compliance, quality, and private equity due diligence with insight, hindsight, and the clear advantage of our unique expertise and experience.

938: Kristy Folkwein, Chief Information Officer of Archer Daniels Midland (ADM), shares how she has driven a comprehensive digital transformation at one of the world's largest food supply companies. From consolidating processes with S4 to leveraging generative AI for flavor innovation, Kristy explains the importance of data-driven decision-making and creating a digital-first culture. In this episode of Technovation, host Peter High interviews Kristy about her strategic approach to using data and AI to unlock operational efficiencies, safeguard proprietary information, and promote experimentation across the organization. Kristy also discusses the challenges of balancing innovation with managing cybersecurity risks, navigating subscription-based technologies, and building a sustainable digital culture.

On this episode of the Crazy Wisdom Podcast, host Stewart Alsop chats with Matthew Gialich, co-founder and CEO of AstroForge, about the fascinating world of asteroid mining. They explore how advances in technology and reduced launch costs are enabling humanity to tap into the untapped resources of metallic asteroids, the challenges of deep space operations, and the long-term vision for making asteroid mining economically viable. Listeners can follow AstroForge for updates on LinkedIn and Twitter, and connect with Matthew directly for inquiries on his LinkedIn or at matt@astroforge.io.Check out this GPT we trained on the conversation!Timestamps00:00 Introduction to the Crazy Wisdom Podcast00:17 Asteroid Mining: Current Knowledge and Discoveries01:58 Near-Earth Asteroids and Their Potential04:08 The Value of Platinum Group Metals06:21 Spacecraft Operations and Human Involvement11:06 Asteroid Missions and Scientific Discoveries21:38 Economic and Environmental Implications of Space Mining27:04 Collaborating with SpaceX for Asteroid Missions27:42 Challenges and Opportunities in Moon Mining29:20 Navigating Gravity in Space Missions30:09 The Origin Story of Astroforge33:32 Asteroid Mining: Past and Present34:29 The Future of Space Industry and Business38:05 Radiation Challenges in Deep Space40:44 Thermal Management in Spacecraft42:43 Innovations in Robotics and Manufacturing45:37 The Role of Software in Space Startups50:10 Recruiting Top Talent for Astroforge51:37 Knowledge Management and Team Structure52:40 Staying Connected with AstroforgeKey InsightsAsteroid Mining is Becoming Feasible: Advancements in telescope technology and reduced launch costs are paving the way for asteroid mining to transition from science fiction to reality. AstroForge is focused on mining metallic asteroids rich in platinum group metals, which are critical for various industrial applications.Near-Earth Asteroids Offer Better Opportunities: Contrary to Hollywood depictions of mining in the asteroid belt, near-Earth asteroids are more accessible and practical targets for mining. These asteroids are closer to Earth and contain valuable materials, making them ideal for the initial stages of space resource exploitation.The Importance of Platinum Group Metals: Platinum, rhodium, palladium, and other platinum group metals are integral to modern technology, found in everything from electronics to industrial equipment. Mining these materials in space could revolutionize supply chains and reduce the environmental impact of terrestrial mining.The Role of Technology in Exploration: AstroForge uses cutting-edge sensors, spectrometry, and imaging systems to study and identify the best asteroids for mining. These technologies allow for remote analysis of asteroid composition, paving the way for efficient resource extraction missions.Spacecraft Design for Deep Space: AstroForge is designing spacecraft optimized for deep space exploration, which operate in the harsh conditions beyond Earth's gravity well. Challenges like radiation, thermal management, and propulsion systems are central to the company's engineering efforts.Economic and Environmental Impacts of Space Mining: Space mining has the potential to make terrestrial mining for certain materials economically obsolete, reducing environmental damage and the hazardous conditions associated with deep-earth mining operations. The company's vision includes making Earth a better place by shifting resource extraction to space.The Evolution of the Space Industry: The space sector is evolving rapidly, with private companies leading the charge in areas traditionally dominated by government agencies. AstroForge's mission is a testament to this shift, focusing on commercializing deep space exploration and mining with innovative strategies and cost-efficient technologies.

The Critical Process of Knowledge Management for Architecture FirmsHow can architecture firms better manage their collective expertise in an ever-changing technological landscape? In this episode, we sit down with Christopher Parsons, a technology leader in the AEC industry and the visionary behind Synthesis, Knowledge Architecture's groundbreaking intranet platform.Christopher shares his unconventional journey from history major to tech innovator, the evolution of his company, and how knowledge management can empower firms to thrive. We explore the role of AI in transforming how teams collaborate, the value of community-driven product development, and the challenges of fostering adaptability in a fast-paced industry.Whether you're an architect, designer, or tech enthusiast, this conversation offers insights into the intersection of technology, community, and intention in shaping the future of architectural practice.This week at EntreArchitect Podcast, The Critical Process of Knowledge Management for Architecture Firms with Christopher Parsons.Learn more about Christopher online at Synthesis, and find him on LinkedIn.Please visit Our Platform SponsorsGo to https://betterhelp.com/architect for 10% off your first month of therapy with BetterHelp and get matched with a therapist who will listen and help. Thank you to our sponsor BetterHelp for supporting our community of small firm entrepreneur architects.ARCAT.com is much more than a product catalog, with CAD, BIM, and specifications created in collaboration with manufacturers. ARCAT.com also offers LEED data, continuing education resources, newsletters, and the Detailed podcast. Visit https://ARCAT.com to learn more.Visit our Platform Sponsors today and thank them for supporting YOU... The EntreArchitect Community of small firm architects.Mentioned in this episode:ArchIT