Podcasts about information managers

AIIM President & CEO Tori Miller Liu interviews policy expert and published author Lewis Eisen, CIP in this episode of AIIM OnAir. Lewis shares how policies can be used to create and foster healthy workplace cultures as well as advance organizational goals. He also shares how information management practitioners need to transform into leaders, focused on alliance building; communicating a clear vision; and articulating values and principles.

Are you a new clinic owner and wondering if social media marketing is for you? Maybe you have been dabbling into social media marketing but now you are feeling overwhelmed? Or, maybe you have an established social media presence but you want to learn new ways to get social media engagement. In this Episode #109 of the Practice Management Nuggets Podcast For Your Healthcare Practice, guest expert Kayla Das of Evaspare Inc. provides 5 strategies for writing engaging social media posts for your practice! Welcome to Practice Management Nuggets podcast, practical practice management, and privacy tips to help you start, grow, and improve your healthcare practice. If you are a clinic manager, team lead, healthcare provider or practice owner, these practical tips will save you time and money. My name is Jean L. Eaton, your Practice Management Mentor, and your Practical Privacy Coach with Information Managers. I help you manage the pink elephant in the room! See all the show notes at https://PracticeManagementNuggets.Live

Do you feel that you are “unlucky” when making hiring decisions? Have you ever hired someone and then within a few days realized that this isn't the right fit? Would you like to avoid common hiring mistakes? Would you like some tips on how to improve your hiring process? Hiring the right person for the job is one of the biggest tasks for a manager. It takes time and preparation to conduct effective interviews. Invest the time now to develop the key interview questions. Today we're going to talk with Nelson Scott, who is an expert in hiring employees and a coach for managers who need to better be prepared to manage employees.  Nelson Scott provides interview tips that you can use to gather high-quality information on which to base your hiring decisions using Behaviour Description Interviewing (BDI). Welcome to the Practice Management Nuggets podcast with practical practice management and privacy compliance tips to help you start, grow, and improve your healthcare practice in Canada. If you are a clinic manager, team lead, healthcare provider or practice owner, these practical tips will save you time and money. My name is Jean L. Eaton, your Practice Management Mentor, and your Practical Privacy Coach with Information Managers. I help you manage the pink elephant in the room! See all the show notes at https://PracticeManagementNuggets.Live

How To Include Cybersecurity In Your Privacy Impact Assessment Keeping information safe and secure is a challenging development for businesses of all sizes over the last few years. Remote working and using cloud hosted services forced healthcare practices to change, or at least re-examine, their cybersecurity practices and protocols. According to CyberEdge's Cyberthreat Defense Report, 85% of organizations suffered from a successful cyberattack in 2021. A privacy impact assessment (PIA) is an important tool to help understand the risks to patient health information and your healthcare business. Does Your PIA Include Cybersecurity Risks and Mitigation Plan? You should review your PIA regularly, at least annually, and update your risk mitigation plans when there is a change in your administrative, technical, or physical practices. You also need to consider that the threat environment external to your business, like the increasing risk of cybersecurity vulnerabilities, can damage your business. In this Episode #107 of the Practice Management Nuggets Podcast, Jean L. Eaton, Practical Privacy Coach with Information Managers shows us how to include cybersecurity risks in your PIA. #BeCyberSmart #PrivacyImpactAssessment #PIA #HIA #PHIPA See all the show notes and links on our website! https://PracticeManagementNuggets.Live

In this episode Evelien Renders and I discuss how she might use her sketchnoting skills to communicate how information is digitized and shared across higher education institutions in Europe in connection with study abroad programs. This is a great episode for those using sketchnoting to communicate complex processes across institutions (education or otherwise) and potentially across cultures as well.Show notes: https://www.verbaltovisual.com/9Support the show (https://verbaltovisual.mn.co)

  Subscribe: itunes | Email |  Stitcher | RadioPlayer 1/3 of all  healthcare employees who should receive cyber security training, don’t get cyber security training. This shocking statistic is from the recent report from Kaspersky, Cyber Pulse: The State of Cybersecurity in Healthcare – Part Two I believe that we can do better! Today, I want to share with you some easy, no-cost resources that you can use right away to start or add to your cyber security awareness training in your healthcare practice. There is no software to buy, and if you have email, you can do this today. October is Cyber Security Awareness Month! A great no-cost opportunity to provide cyber security awareness training to your team! Whether you’re at work, at home, or on the go, threats to cyber security and sensitive data can follow you. Our uber-connected world makes it more important than ever to know the threats and their potential consequences. Information Managers Ltd has been a Cyber Security Champion for many years - and now you can, too! NCSAM was launched by the National Cyber Security Alliance & the U.S. Department of Homeland Security in October 2004. This US organization sponsors a multi-media resource campaign each October. You can become a Champion, too - and get direct access to all the resources. Demonstrate to team the importance of cyber security at work. Share with your patients - by posters in your practice, blog posts, or your email newsletters - and demonstrate that your practice is cyber aware and you want to share tips with them. If you have team members who work remotely, work from home, use their own mobile devices, or use the internet to connect with apps and resources - give them additional skills to do their work as safely as possible. Help your team members better manage their own personal information in their personal lives - good habits that will help them at work, too! Become a Champion here https://staysafeonline.org/ncsam/champions/ Or, follow Information Managers blog posts, social media, and resources that you can download and use right away! Start Your Cyber Security Awareness Training!   Throughout the month of October, Information Managers is providing to you Cyber Security Awareness tips by email. Follow the link to receive an email every few days throughout October with a short training tip to be more Cyber Security Aware. Emails will have additional resources that you can download. You can forward the email to easily share with your team. Or, they can sign up to the campaign, too, and then they will receive emails directly to their in-box. Click Here to sign-up for Cyber Security Awareness Tips today! https://informationmanagers.ca/cyber-security-awareness-2019   Show Notes Recorded October 1, 2019 You can advance the audio to these time markers:   00:42  Introduction 02:20  Cyber Security Awareness Month 06:59  Key Messages 10:18  Engage Your Community 11:25  Raise Awareness 11:53  Become a Cyber Security Champion https://staysafeonline.org 12:00  Cyber Security Awareness Training by Email https://informationmanagers.ca/cyber-security-awareness-2019 

Sign up for weekly reminders about upcoming guest interviews, here: InformationManagers.ca/pmn-podcasts For full show notes, along with webinar slides and resources register here: https://Information-Managers.ca/AACM Are you wondering if there is a better way to hire staff for your healthcare practice? Are you looking for new ways to create revenue for your practice or manage expenses differently? Do you want to keep up to date on clinic management best practices? Many clinic managers find that they need help from time to time from other clinic managers who understand their problems. In this Practice Management Nugget Webinar for Your Healthcare Practice, Susan Le Doux and Katherine La Porte of the Alberta Association of Clinic Managers (AACM) will discuss the 3 common problems AACM can help clinic managers solve. Susan and Katherine will also reveal the benefits of being an AACM including: access to on-line forum of clinic managers across Canada networking and education events in-person and on-line on-line resources mentoring with a seasoned clinic manager Susan Le Doux is the current President of AACM and Katherine La Porte is the Secretary of AACM. They are my guest experts on Practice Management Nuggets Webinars for Your Healthcare Practice. Susan and Katherine will discuss how their membership with AACM has helped them and can help you, too! Sign up for weekly reminders about upcoming guest interviews, here: InformationManagers.ca/pmn-podcasts Clinic managers don't have to work alone - Join AACM and benefit from networking and support of your peers with @AACMgroup

Sign up for weekly reminders about upcoming guest interviews, here: InformationManagers.ca/pmn-podcasts For full show notes, along with webinar slides and resources register here: https://Information-Managers.ca/Kathy Have you just been told that you are responsible to train the new person in your healthcare clinic? Are frustrated when you try to connect the people you supervise or work with? Do you struggle to address issues, identify problems, or move things forward? Are you feeling hesitant, overwhelmed or unsure in your day to day responsibilities? Do you  sometimes feel like the world is out to get you, it’s somebody else’s fault, or find yourself saying if only they would change, or if only things were different? Not sure what to do next? Then you have come to the right place! Kathy Archer of Silver River Coaching is our guest expert on Practice Management Nuggets Webinars for Your Healthcare Practice. Kathy will share her tips and tools with you so that you can start your journey to restore your lost confidence and move from surviving to thriving in both leadership and life. Many women working in a small practice clinic have leadership roles thrust upon them without clear expectations or support. We don’t all naturally grow into our leadership roles as quickly as situations demand. After listening you will leave with a renewed hope that you can feel in control of your leadership experience. Kathy Archer's #1 Tip to healthcare providers and clinic managers about leadership   Kathy Archer will help us to understand: The difference between management and leadership The need to take response-ability for your role as leader 3 steps to help you take response-ability In this episode, you'll hear: 12:00 Kathy Archer, Leadership Development Coach, Silver River Coaching 12:05 #1 Tip from Kathy Archer for healthcare providers and managers about leadership 12:06 The difference between managers and leaders 12:07 Be response-able 12:08 Don't be a victim 12:10 Identify your struggles and develop your skills 12:11 Your learning plan 12:12 Confidence comes after competence 12:17 Vision movie 12:19 Inner Guidance System 12:20 You can find "Mastering Confidence -  Discover Your Leadership Potential by Awakening Your Inner Guidance System" by Kathy Archer on Amazon, iTunes, and Audible.  12:24 Download Kathy's Guide Sheet https://InformationManagers.ca/GuideSheet 12:25 Like Kathy's Facebook Page and join her Confident Women Leaders Facebook Group - SilverRiverCoaching https://www.facebook.com/SilverRiverCoaching https://twitter.com/KathyDArcher https://www.linkedin.com/in/kathydarcher/ https://www.youtube.com/user/KathyDArcher/ https://www.instagram.com/kathydarcher/ What action will you take after listening? What will you start doing, stop doing, or keep doing that will help you grow your confidence and leadership? Sign up for weekly reminders about upcoming guest interviews, here: InformationManagers.ca/pmn-podcastsTake responsibility for your leadership role.

Sign up for weekly reminders about upcoming guest interviews, here: InformationManagers.ca/pmn-podcasts For full show notes, along with webinar slides and resources register here: https://Information-Managers.ca/Kyle Whey you start a new healthcare practice, you often start with creating a name for your business. Then you need a logo design for your letterhead, promotions, signage, and website. You may struggle with dealing with five or six suppliers, finding the right files buried on your computer, and getting frustrated with the whole process! Instead, select a trusted partner with years of experience in graphic design, logo design, and website design, who will manage all the design details for you simply makes your new business life so much smoother. Discover 6 Steps to Select a Website Designer for a Small Health Professional Website in 2018 In this Practice Management Nugget Webinar for Your Healthcare Practice, Kyle Loranger of  Kyle Loranger Designwill discuss his #1 tip to select a website designer – and it's not what you think! Join us for these easy to follow, non-technical steps will help you make good decisions for your healthcare practice. Your website is your digital shingle! It used to be that you would place the ad in the Yellow Pages for your new clinic and that would be your marketing plan for the year! Now, that really isn't an option. You need  your website to be the public face of your practice. You will direct all the promotions for years to come to your website. Your website will often be the first point of contact to your practice for both patients and your referral partners. We’ll hold your hand and make it easy for you to understand why a website designer can save you time, money, frustration! (Especially if this is your first website!) You have many choices. Kyle Loranger will help you to select a website designer for you with confidence! Highlights from this episode: 2:00 Your customized website will help you to position and distinguish yourself from your competition 4:20 Elephant in the room - What do I need to know about selecting a website designer? 5:00 Kyle Loranger's #1 Tip 5:30 It's about relationships, not technology 8:25 Who are you? 9:40 What do you need your website to do for you? 10:10 Your website should help you create new patient referrals 14:00 Step 1 -  Determine a budget. How much money is the right amount to spend? 16:10 Get a consistent look 18:00 Step 2 - Find the right category of website builders 21:15 Step 3 -  Start your research! 25:00 Step 4 - Meet with them. 28:00 Step 5 - Get estimates / proposals from the qualified firms. 29:40 Questions to ask your designer 30:00 Don't be overwhelmed with technology! 34:00 On-line patient appointment booking should be integrated into your EMR 37:20 Step 6 - Select your web firm / designer and start your project! 38:40 Control your own crown jewels - website URL, website images, etc. 42:00 Contact Kyle 42:50 Website design offer from Kyle www.kldesign.com/practice-management -nuggets-webinars-special-offer Sign up for weekly reminders about upcoming guest interviews, here: InformationManagers.ca/pmn-podcasts

[30:05] Privacy is something we may not think about as a concern when it comes to Toastmasters. Our guest is Jean Eaton of Information Managers a practical privacy coach and expert in many disciplines including Privacy Management and Legislation. As a former Toastmaster Jean explains what privacy means and offers up some best practices,valuable tips and shares what Clubs and club leaders can do to prevent a breach. Listeners can also download her 10 Key Steps to Prevent a Privacy Breach.

If you are one of the healthcare professionals, practice managers, or healthcare team members, who wants to know how to  improve the care experience for patients and their caregivers and their loved ones then jump onboard with this amazing and insightful interview with expert Jessica Giesbrecht where we'll help you to take your patient and family centred care results to the next level. Jessica Giesbrecht and HealthCareCAN/CHA Learning will show you how you can improve the care experience for the patient, their care givers, and their loved ones. Learn how to implement patient and family centred approaches in healthcare organizations and teams. If you work in healthcare and want to learn how you can support patients and their family to be better engaged and better outcomes this course is for you! If you work in healthcare and want to improve patient safety, improve provider and staff engagement, and increase efficiency in your healthcare practice, this is for you! If you work in healthcare - community, long term care, acute care, diagnostic and more - this course is for you! No academic pre-requisites required. If you want tools, templates, and support from experienced faculty and other students across Canada while you implement change in your healthcare practice this is for you! The new course, Patient-Centred Experience and Design Program will help you lead the design and improvement of patient and family-centred healthcare. Listen to the Practice Management Nugget Webinar for Your Healthcare Practice, “Are Patient and Family Centred Care & Engagement Just Passing Fads?” interview with Jessica Giesbrecht Director, Quality, Performance & Evaluation, HealthCareCAN/CHA Learning. Recorded Live May 26, 2016. For more information, click the link: http://informationmanagers.ca/guest-patient-family-centred-care    Brought to you by Jean L. Eaton, Your Practice Management Mentor of Information Managers. Don’t miss an event – Send me weekly reminder about upcoming guest interviews!

Jean Eaton lives north of the border and consults with physicians and healthcare providers on Canadian healthcare practice management. While there are differences in how the Canadian national health system is set up, practices are still businesses and often need help. Information Managers, lead by Jean Eaton is the go-to resource for small healthcare practices in Canada. In our interviews, Jean and I discuss the differences and similarities between US and Canadian practice management. Catch our conversation and get to know Jean at her social media properties listed below. Social Media sites for Information Managers: Twitter LinkedIn Information Managers Website Pinterest  

If you are a practice manager, clinic manager, healthcare provider and owner of a private healthcare practice, you need to attend this webinar! In this FREE 30-minute Practice Management Nugget Webinar for Your Healthcare Practicve with Jim Ewing of Pro-Vision Solutions Inc., Jim will explain: how your business plan can help you at various stages of your professional career, key components typically found within the business plan, and how it can help you maximize the professional opportunities ahead!  Every health care practitioner knows the value of having a regular medical check up. The business plan for your medical practice is not any different! Recorded live Thursday May 5, 2016 Interview with consultant, author and speaker Jim Ewing will give you practical tips on how your business plan can help you at various stages of your professional career and how it can help you maximize the professional opportunities ahead! For more information, see http://informationmanagers.ca/pmn-business-plan/ Brought to you by Jean L. Eaton, Your Practice Management Mentor of Information Managers.  Don’t miss an event – Send me weekly reminder about upcoming guest interviews!      

In this FREE 30-minute Practice Management Nugget Webinar with Nelson Scott,  you will learn the five ingredients of meaningful staff recognition.   Formal staff recognition programs are not the answer. And it’s not about the money. In Thanks! GREAT Job! Improve Retention, Boost Morale and Increase Engagement with High- Value, Low-Cost Staff Recognition, he identifies the five ingredients of meaningful staff recognition. Nelson is going to give you practical tips on how to provide GREAT staff recognition so that you: Provide GREAT service to your clients Recruit GREAT staff Retain GREAT staff Have a GREAT day at work For more information, see http://informationmanagers.ca/pmn-great-staff-recognition/ Brought to you by Jean L. Eaton, Your Practice Management Mentor of Information Managers.  Don’t miss an event – Send me weekly reminder about upcoming guest interviews!

In this FREE 30-minute Practice Management Nugget Webinar with Professional Meeting Facilitator Gord Sheppard that explains 10 Ways You Can Create Awesome Meetings… and YOU are invited! If you attend meetings or lead meetings and you want practical tips that you can use right away to make meetings more productive and profitable then you need to register for this webinar right away! “10 Ways You Can Create Awesome Meetings” is an entertaining and informative presentation by Professional Meeting Facilitator, Consultant, Speaker, Instructor and Author, Gord Sheppard. Based on his experience in more than 2000 meetings, Gord offers funny stories and practical information that will help you to take action and create awesome meetings that are more productive and profitable! On this interview you are going to hear Gord’s Top 10 Ways You Can Create Awesome Meetings including -how to estimate the total cost per hour of your meetings, so that you can then make every second count -take responsibility for your own actions during a meeting is one of the most powerful ways to improve the meeting techniques that you and your colleagues can use to build trust with each other so you can make your next meeting more productive -how to assess your current meeting facilitator, and then figure out a few ways to help them become more effective how to link every meeting to your organization strategy -how to build a blockbuster agenda that everyone can get excited about and MORE! Changing The World, One Meeting At A Time. http://createawesomemeetings.com/Brought to you by Your Practice Management Mentor from Information Managers.  For upcoming events see http://InformationManagers.ca/pmn-events