Podcasts about your healthcare practice

Do you know that 93% of patients read online reviews before booking a healthcare provider? If you're not leveraging patient testimonials, you could be missing out on valuable opportunities to grow your practice. In this episode of Online Marketing For Doctors TV and Podcast, we're diving into how patient stories can:

Jean shares with us how therapists and coaches can manage the release of information when it comes to a record disclosure request by a client or third-party. Episode Show Notes: kayladas.com/episode5 Jean's Free Release of Information and Disclosure Checklist: kayladas.com/jeaneatonchecklist Jean's Blog Post How to Prepare Patient Records for a Court Order in Your Healthcare Practice kayladas.com/jeaneatonblog Information Managers Pre-Made Practice Policy and Procedure Templates: kayladas.com/practice-policies Use coupon code EVASPARE10 to receive 10% off policies and procedure templates. Credits & Disclaimers Music by ItsWatR from Pixabay The Designer Practice Podcast and Evaspare Inc. has an affiliate and/or sponsorship relationship for advertisements in our podcast episodes. We receive commission or monetary compensation, at no extra cost to you, when you use our promotional codes and/or check out advertisement links.

Dr. Nathan Regier is joined by Marlene Chism to talk about conflict and drama, and how they are related to communication, compassion, and accountability. High-level leaders seek Marlene's expertise as a thought partner, advisor, or coach when going through periods of transition or change. Organizations seek Marlene's leadership development courses to teach mid-level and senior leaders strategic communication skills to initiate conversations that get results and increase accountability. Marlene is the author of four books, including Stop Workplace Drama; No-Drama Leadership; 7 Ways to Stop Drama in Your Healthcare Practice, and From Conflict to Courage: How to Stop Avoiding and Start Leading.   Key Takeaways: [1:48] Marlene talks about why she chose to dedicate her career to equipping leaders with conflict and accountability communication skills. [3:07] What is the genesis of Marlene's book From Conflict to Courage? [4:45] How did Marlene structure her book to accomplish her goal? [6:15] How does Marlene define conflict? [7:55] Marlene explains how conflict is caused. [10:39] Marlene defines drama. [14:16] What is involved in building conflict capacity? [17:40] Marlene talks about the value of personal responsibility. [18:42] How do people misunderstand their responsibility? [20:34] Marlene unpacks emotional intelligence and explains why it is so important during conflict. [21:39] Marlene talks about integrity. [26:45] Marlene speaks of the danger of justification. [29:15] Marlene shares a tool to work with the resistance to change, nothing happens without willingness. [33:20] Marlene shares her perspective on compassion. [35:21] Marlene shares her passion for the topic of leadership identity. [37:27] Marlene's advice: Work on yourself and seek clarity. [38:57] Nate shares the highlights of an amazing conversation with Marlene Chism   Mentioned in this episode: The Compassion Mindset Learn more about Marlene Chism Consulting.  Follow Marlene Chism on Linkedin    Tweetables: “Every major problem can be traced back to a conversation that should have happened, but didn't.” #oncompassion    “There is no conflict unless there is inner conflict.” #oncompassion   “Conflict is not the problem, mismanagement is the problem.” #oncompassion   “The more responsibility you have, the more choices you should have.” #oncompassion   “Change your interpretation and you  will change your experience.” #oncompassion   “Nothing happens without willingness.” #oncompassion

Workplace drama can affect every aspect of business: Employee engagement, productivity, teamwork, customer service, and, ultimately, your bottom line. And from frontline managers to top-level executives, leaders often do not realize how much they themselves actually contribute to the conflict and drama within their workplaces. Everyone has blind spots, so it's critical to evaluate how conflict and drama are showing up in your workplace culture and start addressing these costly issues instead of ignoring them. No workplace is immune to the effects of drama, so we've brought in Marlene Chism, the leading authority on building drama-free cultures, to discuss what leaders at every level can do to address this costly problem. Marlene is known for helping managers address “the elephant in the room” and initiate conversations that get results. She is a recognized expert on the LinkedIn Global Learning platform, and the author of “Stop Workplace Drama,” “No-Drama Leadership,” and “7 Ways to Stop Drama in Your Healthcare Practice.” Over the course of this episode, we cover: Why we need to change the narrative we tell ourselves if we are to manage conflict more effectively What we get wrong about conflict and workplace drama that makes leaders mismanage these situations Why no matter how many “soft skills” you learn, it's the Inner Game that will ultimately transform your leadership The distinct elements of conflict capacity, and how they can help leaders resolve workplace conflict Moving from command-and-control to servant leadership Please click the button to subscribe so you don't miss any episodes and leave a review if your favorite podcast app has that ability. Thank you! For transcripts and other available downloads, please visit the BetterManager website. © 2022 BetterManager

The year is about to conclude and what better way to end it than a recap of the best episodes we've shared with you over the past year. In this special episode, James rounded up his top 3 favorite interviews that generated the most responses and positive feedback from our listeners. These listeners have one thing in common: the top 3 episodes helped them tremendously in growing their business and helping their clients while making money in the process.  The first one is Discover The Secrets to Creating Content That Attracts & Converts New Clients with Aaron Day. Aaron is the man behind the famous FatForWeightLoss who leverages insider marketing to harness hundreds of thousands of loyal clients in social media. If you want to review his 3 step process of generating, closing, and keeping leads, you can check out this episode here: https://youtu.be/_4JnB2h2RCI (https://youtu.be/_4JnB2h2RCI) The second one is How To Use Systems, Outsourcing, and Automations To Triple New Clients and Revenue Growth in Your Healthcare Practice with Ravi Avubala. Ravi is a millionaire entrepreneur who is responsible for the successful transition of multiple industries to the digital world through his roadmap of lead generation and scaling through systems. Learn about system automation, efficient task delegation, and effective outsourcing by revisiting this show: https://youtu.be/EzWCq0nV9Ng (https://youtu.be/EzWCq0nV9Ng) Finally, the 3rd one is Grow Your Healthcare Business Using Facebook Groups & Authenticity with Maggie Yu. Maggie is a medical expert in autoimmune diseases who took an initiative to launch her practice online. Her Facebook group has grown a massive number of loyal and highly engaged followers. Rediscover how she transformed her medical practice into a multi-billion dollar program through heart-centered marketing and find out how her initiative can transform your business too: https://youtu.be/rK_jMmyFdU0 (https://youtu.be/rK_jMmyFdU0) Connect with Aaron Day:  https://www.facebook.com/fatforweightloss (Facebook) https://www.instagram.com/fatforweightloss/ (Instagram) Website https://www.pinterest.com.au/fatforweightloss/ (Pinterest) https://www.youtube.com/channel/UCq3YaA2CgzPQkc9MuvM1SPQ (YouTube) https://podcasts.apple.com/us/podcast/the-fatforweightloss-show/id1394334218 (Podcast) Connect with Ravi Abuvala:  https://www.facebook.com/raviabuvala (Facebook) https://www.instagram.com/raviabuvala/?hl=en (Instagram) https://www.scalingwithsystems.com/ (Website) https://www.youtube.com/channel/UCtlUhgwHbSXQQuh4fzDmVLA (YouTube) https://www.linkedin.com/in/raviabuvala (LinkedIn) Connect with Maggie Yu:  https://www.facebook.com/groups/transformautoimmune/ (Facebook) https://instagram.com/maggieyu.md?igshid=1mg859ot61lyq (Instagram) https://drmaggieyu.com/ (Website) https://drmaggieyu.com/podcast/ (Podcast) Connect with James Neilson-Watt: https://www.facebook.com/healthcarepracticemastery/ (Facebook) https://instagram.com/jamesneilsonwatt?igshid=rgepu995d6ll (Instagram) https://www.youtube.com/channel/UCpXTh0-w1U1pt8cvx75Z0Hg (Youtube)

This week on the Take it Online podcast marks the beginning of season two with episode one covering seven ways you can (easily and budget-consciously) share your health expertise online. These are simple, builder-friendly offerings that keep your patients and clients at the heart of your business while keeping in mind your limited time as a business owner.Some examples we cover in more detail in the episode include: No. 3: Quizzes No. 2: E-courses No. 5: Exploring AudioAs mentioned in the episode, if you loved this weeks content and want to learn more about ways you can easily and effectively take your health business online you can download our Take it Online Playbook #1: 7 Easy, Effective and Budget-conscious Online Offerings for Your Healthcare Practice at www.glowingpotential.com/tiop .

According to Marlene Chism, we "need to check our hero-victim mentality and course correct so that we create deeper connection. In all drama there is always a relationship component and everything we think , say and do ultimately affects our relationships."  What if your business could function smoother? What if productivity increased because communication flowed seamlessly at all levels of your business? What if instead of trying to be perfect you learned to be real and honest and admitted when you needed help or didn't know something? On this episode Marlene Chism shares new questions for you to ask to reduce or eliminate drama from your business and personal relationships. She also shares how you can improve performance, reduce anger and grow your business as a result. Marlene Chism is the leading authority on stopping workplace drama. She works with C-Suite leaders to build drama-free cultures that drive growth and reduce costly mistakes. Marlene is known for helping managers address “the elephant in the room” and initiate conversations that gets results. Her expertise includes leadership development, conflict management, strategic communication Marlene is a recognized expert on the Linked In / Lynda global learning platform, producing educational videos on Anger Management, and Having Difficult Conversations. She is the author of three commercially published books: Stop Workplace Drama (Wiley 2011), No-Drama Leadership (Bibliomotion 2015), and Stop Drama in Your Healthcare Practice (Greenbranch 2018).  As a seasoned professional speaker, Marlene’s transformational message of personal responsibility, and alignment is making its way around the globe at leadership academy’s corporate retreats, association conferences, and customized webinars. Marlene has a degree in communications from Drury University, and a master’s degree in HR Development at Webster University.  She is an advanced practitioner in Narrative coaching. To learn more about Marlene, visit www.marlenechism.com

If you manage a healthcare practice, you're probably familiar with office drama. You know what I mean….the turf war between the billing manager and the front desk staff. The coder who hoards work to make herself look busy and important. Or the nurse practitioner whose patients adore her, but who acts like a queen bee with her colleagues. If any of this sounds familiar, help is available in this episode of Sound Practice. Our guest is author, executive educator, and consultant Marlene Chism. Marlene will provide practical strategies for how to elevate your leadership, implement strategic communication, and eliminate time-wasting drama. Join us for a lively conversation with Marlene Chism. Available on Apple Podcasts, Google Play, or wherever you get your podcasts. Use Promo Code/Coupon Code "CHISM" (no quotes) for a 20% discount on "7 Ways to Stop Drama in Your Healthcare Practice" www.greenbranch.com/stopdrama or call (800) 933-3711 or send an email to info@greenbranch.com. Marlene Chism can be reached at www.marlenechism.com

If you manage a healthcare practice, you’re probably familiar with office drama. You know what I mean….the turf war between the billing manager and the front desk staff. The coder who hoards work to make herself look busy and important. Or the nurse practitioner whose patients adore her, but who acts like a queen bee with her colleagues. If any of this sounds familiar, help is available in this episode of Sound Practice. Our guest is author, executive educator, and consultant Marlene Chism. Marlene will provide practical strategies for how to elevate your leadership, implement strategic communication, and eliminate time-wasting drama. Join us for a lively conversation with Marlene Chism. Available on Apple Podcasts, Google Play, or wherever you get your podcasts. Use Promo Code/Coupon Code "CHISM" (no quotes) for a 20% discount on "7 Ways to Stop Drama in Your Healthcare Practice" www.greenbranch.com/stopdrama or call (800) 933-3711 or send an email to info@greenbranch.com. Marlene Chism can be reached at www.marlenechism.com

Sign up for weekly reminders about upcoming guest interviews, here: InformationManagers.ca/pmn-podcasts For full show notes, along with webinar slides and resources register here: https://InformationManagers.ca/Jeff Do you need to right-size your clinic space? Are you frustrated because your clinic location didn’t turn out to be as good as you expected? Or maybe you couldn’t recruit those extra physicians or healthcare providers that you had planned? In this Practice Management Nugget Webinar for Your Healthcare Practice, Jeff Grandfield of The Lease Coach will discuss what healthcare business owners should know about sub-leasing. Has your circumstances changed? You might be dealing with changes to your business plan, for example your location isn't as ideal as you had planned changes in your business ownership revenue forecasts not as good as expected and your business space needs to work harder for you now considering sub-leasing your space for just a few days a week or long term It's not as scary as you think! It's time to right-size Jeff Grandfield will explain options that you can use to right-size your clinic space. Jeff Grandfield knows how healthcare providers and business owners can make the best of sub-leasing solutions. Jeff Grandfield, The Lease Coach, is my guest expert on Practice Management Nuggets Webinars for Your Healthcare Practice. Sign up for weekly reminders about upcoming guest interviews, here: InformationManagers.ca/pmn-podcasts

Sign up for weekly reminders about upcoming guest interviews, here: InformationManagers.ca/pmn-podcasts For full show notes, along with webinar slides and resources register here: https://Information-Managers.ca/AACM Are you wondering if there is a better way to hire staff for your healthcare practice? Are you looking for new ways to create revenue for your practice or manage expenses differently? Do you want to keep up to date on clinic management best practices? Many clinic managers find that they need help from time to time from other clinic managers who understand their problems. In this Practice Management Nugget Webinar for Your Healthcare Practice, Susan Le Doux and Katherine La Porte of the Alberta Association of Clinic Managers (AACM) will discuss the 3 common problems AACM can help clinic managers solve. Susan and Katherine will also reveal the benefits of being an AACM including: access to on-line forum of clinic managers across Canada networking and education events in-person and on-line on-line resources mentoring with a seasoned clinic manager Susan Le Doux is the current President of AACM and Katherine La Porte is the Secretary of AACM. They are my guest experts on Practice Management Nuggets Webinars for Your Healthcare Practice. Susan and Katherine will discuss how their membership with AACM has helped them and can help you, too! Sign up for weekly reminders about upcoming guest interviews, here: InformationManagers.ca/pmn-podcasts Clinic managers don't have to work alone - Join AACM and benefit from networking and support of your peers with @AACMgroup

Sign up for weekly reminders about upcoming guest interviews, here: InformationManagers.ca/pmn-podcasts For full show notes, along with webinar slides and resources register here: https://Information-Managers.ca/Kathy Have you just been told that you are responsible to train the new person in your healthcare clinic? Are frustrated when you try to connect the people you supervise or work with? Do you struggle to address issues, identify problems, or move things forward? Are you feeling hesitant, overwhelmed or unsure in your day to day responsibilities? Do you  sometimes feel like the world is out to get you, it’s somebody else’s fault, or find yourself saying if only they would change, or if only things were different? Not sure what to do next? Then you have come to the right place! Kathy Archer of Silver River Coaching is our guest expert on Practice Management Nuggets Webinars for Your Healthcare Practice. Kathy will share her tips and tools with you so that you can start your journey to restore your lost confidence and move from surviving to thriving in both leadership and life. Many women working in a small practice clinic have leadership roles thrust upon them without clear expectations or support. We don’t all naturally grow into our leadership roles as quickly as situations demand. After listening you will leave with a renewed hope that you can feel in control of your leadership experience. Kathy Archer's #1 Tip to healthcare providers and clinic managers about leadership   Kathy Archer will help us to understand: The difference between management and leadership The need to take response-ability for your role as leader 3 steps to help you take response-ability In this episode, you'll hear: 12:00 Kathy Archer, Leadership Development Coach, Silver River Coaching 12:05 #1 Tip from Kathy Archer for healthcare providers and managers about leadership 12:06 The difference between managers and leaders 12:07 Be response-able 12:08 Don't be a victim 12:10 Identify your struggles and develop your skills 12:11 Your learning plan 12:12 Confidence comes after competence 12:17 Vision movie 12:19 Inner Guidance System 12:20 You can find "Mastering Confidence -  Discover Your Leadership Potential by Awakening Your Inner Guidance System" by Kathy Archer on Amazon, iTunes, and Audible.  12:24 Download Kathy's Guide Sheet https://InformationManagers.ca/GuideSheet 12:25 Like Kathy's Facebook Page and join her Confident Women Leaders Facebook Group - SilverRiverCoaching https://www.facebook.com/SilverRiverCoaching https://twitter.com/KathyDArcher https://www.linkedin.com/in/kathydarcher/ https://www.youtube.com/user/KathyDArcher/ https://www.instagram.com/kathydarcher/ What action will you take after listening? What will you start doing, stop doing, or keep doing that will help you grow your confidence and leadership? Sign up for weekly reminders about upcoming guest interviews, here: InformationManagers.ca/pmn-podcastsTake responsibility for your leadership role.

Sign up for weekly reminders about upcoming guest interviews, here: InformationManagers.ca/pmn-podcasts For full show notes, along with webinar slides and resources register here: https://Information-Managers.ca/Kyle Whey you start a new healthcare practice, you often start with creating a name for your business. Then you need a logo design for your letterhead, promotions, signage, and website. You may struggle with dealing with five or six suppliers, finding the right files buried on your computer, and getting frustrated with the whole process! Instead, select a trusted partner with years of experience in graphic design, logo design, and website design, who will manage all the design details for you simply makes your new business life so much smoother. Discover 6 Steps to Select a Website Designer for a Small Health Professional Website in 2018 In this Practice Management Nugget Webinar for Your Healthcare Practice, Kyle Loranger of  Kyle Loranger Designwill discuss his #1 tip to select a website designer – and it's not what you think! Join us for these easy to follow, non-technical steps will help you make good decisions for your healthcare practice. Your website is your digital shingle! It used to be that you would place the ad in the Yellow Pages for your new clinic and that would be your marketing plan for the year! Now, that really isn't an option. You need  your website to be the public face of your practice. You will direct all the promotions for years to come to your website. Your website will often be the first point of contact to your practice for both patients and your referral partners. We’ll hold your hand and make it easy for you to understand why a website designer can save you time, money, frustration! (Especially if this is your first website!) You have many choices. Kyle Loranger will help you to select a website designer for you with confidence! Highlights from this episode: 2:00 Your customized website will help you to position and distinguish yourself from your competition 4:20 Elephant in the room - What do I need to know about selecting a website designer? 5:00 Kyle Loranger's #1 Tip 5:30 It's about relationships, not technology 8:25 Who are you? 9:40 What do you need your website to do for you? 10:10 Your website should help you create new patient referrals 14:00 Step 1 -  Determine a budget. How much money is the right amount to spend? 16:10 Get a consistent look 18:00 Step 2 - Find the right category of website builders 21:15 Step 3 -  Start your research! 25:00 Step 4 - Meet with them. 28:00 Step 5 - Get estimates / proposals from the qualified firms. 29:40 Questions to ask your designer 30:00 Don't be overwhelmed with technology! 34:00 On-line patient appointment booking should be integrated into your EMR 37:20 Step 6 - Select your web firm / designer and start your project! 38:40 Control your own crown jewels - website URL, website images, etc. 42:00 Contact Kyle 42:50 Website design offer from Kyle www.kldesign.com/practice-management -nuggets-webinars-special-offer Sign up for weekly reminders about upcoming guest interviews, here: InformationManagers.ca/pmn-podcasts

Are you doing everything you can to ensure a positive mental health environment for your staff? Would you like to create an environment that promotes positive mental health and mental well-being in the workplace? Did you know that mental health and safety in the workplace is just as important as physical health and safety in the workplace. Are you familiar with “The National Standard For Psychological Health and Safety in The Workplace”? Discover How To Create Positive Workplace Mental Health Podcast Sponsor – Practice Management Success Are you feeling frustrated with the same problem over and over again in your clinic? Or solving one problem just to find another problem popping up? Don’t know where to go for help? Many new and seasoned clinic managers find that they need help from time to time from other clinic managers who understand their problems. Join us at Practice Management Success! In this Practice Management Nugget Podcast for Your Healthcare Practice, Robert Manolson, Mental Health Champion and creator of Powerful Play Experiences will: Discuss why workplace mental health is important Introduce us to The National Standard For Psychological Health and Safety in The Workplace (Canadian Mental Health Commission ) Share his first-hand experiences from the Psychological Health and Safety Advisor Training program Share totally amazing, free resources available to initiate a well thought out and organized plan to address mental health in your workplace. Learn How To Initiate Positive Workplace Mental Health Meet Robert Manolson  BA, CCDP Robert Manolson, Creator & Facilitator of Powerful Play Experiences and Team Engagement Expert is the guy you call when you need a high energy, highly creative and wonderfully experienced Facilitator for your event. He very quickly turns a room of the most reserved wall flowers into an engaged and lively group. As Robert shares his energy and passion, he hopes to shatter people's perceptions of what mental illness looks like while challenging the stigma that we attach to mental illness. He believes that it's really all about engaging people in meaningful conversations about mental health both in work, and in life. Find out more about Robert: www.powerfulplay.ca Email: robert@powerfulplay.ca YouTube: www.youtube.com/user/PowerfulPlayEdmonton LinkedIn: www.linkedin.com/in/robertmanolson Twitter: @powerfulplay Facebook: www.facebook.com/powerfulplay Show Notes Recorded January 11, 2018 You can advance the audio to these time markers: 4:00 Elephant in the room - What do I need to know about workplace mental health? 4:30 Robert’s #1 Tip 7:00 Workplace Mental Health 7:50 Stats 9:45 Adopting the Standard 11:30 Contact your local Certified Psychological Health and Safety Advisor 14:00 Health and Safety in the workplace 15:00 Attitude for change as part of your business advantage 16 :00 13 Factors that support psychological health and safety in the workplace 17:30 Bell Let’s Talk Jan 31 18 :00 Workplace Mental Health Leadership Framework 19:10 Powerful Play Experiences – Creating Engaged Teams 2010 Download your Team Engagement Assessment from Robert Manolson Do This Now Members of Practice Management Success can access the video of this episode and the resources here. If you are not a member of Practice Management Success, yet—what are you waiting for? Click here and register now! With your membership to Practice Management Success, you will get great tips, tools, templates, and training that you can use right away to help you start, grow, or improve your healthcare practice. Rate and Review the Podcast I am honoured that you choose to spend your time with me today. Thank you for the opportunity to share my obsession about privacy, confidentiality and security with you! Reviews for the podcast on whatever platform that you use is greatly appreciated! When you provide your honest feedback it helps other people just like you find content that may help them, too.  If you received value from this episode, please take a moment and leave your honest rating and review. Jean, Your Practical Privacy Coach and Practice Management Mentor

Do you have patients in your EMR that you never see? Are your patients frustrated having to wait for annual physical exams? Are your patients constantly calling at the last minute because they need a prescription renewal? Would you like to have predictable billing cycles? Are You Prepared for Panel Management? The Patient’s Medical Home (PMH) is the vision for the future of primary health care in Alberta. To become medical homes, clinics must identify their physician panel. With robust panel management, you can enjoy regularly scheduled patient visits,  regular monitored patients, better patient care, better patient outcomes with more predictable billing cycles. With the help of my guest, Stephanie Clack, Program Specialist and an instructor in the Health Information Management program at the Southern Alberta Institute of Technology (SAIT), you will discover how panel management will impact your practice and the new technical skills for the clinic manager or health information management professional that you need to know. In this Practice Management Nugget Webinar for Your Healthcare Practice, Stephanie Clack will: update us on the changes in this primary health care strategy, discuss career opportunities for HIM professionals, and share strategies for primary care clinics to get the help that you need to implement physician panel management in your clinic. Panel management in community clinics supports optimal patient care and efficient clinic patient flow. #HIMPanel CLICK TO TWEET Podcast Sponsor - Practice Management Success Are you feeling frustrated with the same problem over and over again in your clinic? Or solving one problem just to find another problem popping up? Don't know where to go for help? Many new and seasoned clinic managers find that they need help from time to time from other clinic managers who understand their problems. Join us at Practice Management Success! Meet Featured Guest: Stephanie Clack Stephanie Clack is the Program Specialist and an instructor in the Health Information Management program at the Southern Alberta Institute of Technology (SAIT). Part of her mandate is to increase awareness of the emerging roles for HIM professionals through practicum placements and promoting the HIM professional skill set to industry. As a graduate of the program, Stephanie has been involved in practicum as a student herself, as a preceptor in industry, and through coordinating placements for SAIT learners. Stephanie also volunteers with the Canadian Health Information Management Association as a member of the Council on Education and Professional Practice. Discover How Panel Management Will Impact Your Practice! Show Notes Recorded December 7, 2017 You can advance the audio to these time markers: 01:30     Featured Guest Stephanie Clack, Instructor, Southern Alberta Institute of Technology (SAIT) Health Information Management program 02:00     Using data to get better patient outcomes is a variation on health information management domains of practice. 02:30     Patient’s medical home with an assigned physician and health care providers is defined for both the provider and the patient. 03:30     Patient roster 04:10     Panel management is one of the components of Alberta’s Primary Health Care Strategy. Providing proactive. 05:17     Panel identification to determine active patients and ensure that the patient is attached to a provider. 06:40     Proactive contact with the patient. 08:09     Plan screening measures. Review data and pre-book appointments with patients for screening maneuvers 09:00     Panel manager role includes managing the patient roster and work in the EMR to maximize scheduling reminders and screening measures and data analysis. 10:20   Fill your appointment scheduler for more reliable and predictable billing cycles. 12:00   Use the ASaP screening guidelines to determine which patients are missing the suggested maneuvers. 15:00   Resources: Towards Optimized Practices (https://www.topalbertadoctors.org/file/step-workbook.pdf), Southern Alberta Institute of Technology (SAIT) Health Information Management Practicum placements in May and June. 16:50   Health information skills and domains of practice. 19:50   Panel management will assist you to improve the patient flow in your clinic. 20:50   Practicum placement opportunities are available each year in May and June; contact Stephanie now! Do This Now Members of Practice Management Success can access the video of this episode and the resources here. If you are not a member of Practice Management Success, yet—what are you waiting for? Click here and register now! With your membership to Practice Management Success, you will get great tips, tools, templates, and training that you can use right away to help you start, grow, maintain, or fix your healthcare practice. Rate and Review the Podcast Reviews for the podcast on whatever platform that you use is greatly appreciated! When you provide your honest feedback it helps other people just like you find content that may help them, too.  If you received value from this episode, please take a moment and leave your honest rating and review. I am honoured that you choose to spend your time with me today. Thank you for the opportunity to share my obsession about privacy, confidentiality and security with you! Jean L. Eaton, Your Practical Privacy Coach and Your Practice Management Mentor with Information Managers Ltd

Sign up for weekly reminders about upcoming guest interviews, here: InformationManagers.ca/pmn-podcasts For full show notes, along with webinar slides and resources register here: https://InformationManagers.ca/Bleen Are you a clinic manager who dreads the Monday morning phone rush? Are your walk-in patients pushy, impatient, and frustrated waiting for their turn to see the doctor? Do your patients complain about how difficult it is to phone into the clinic jut to make an appointment? You can do better than that! My guests on Practice Management Nuggets Webinars for Your Healthcare Practice will show you how! Chris Naraine, National Sales Director and Robert Cove, Solutions Consultant of Bleen know how automated scheduling solutions can help  your small to medium family medical practices Reduce 40% to 60% of your incoming phone calls. Reduce 75% of your no-show appointments. Chris Naraine, National Sales Director and Robert Cove, Solutions Consultant of Bleen know how automated scheduling solutions can help  your small to medium family medical practices If you are ready to change your hectic, stressful front office for an efficient, respectful front office and you are a Clinic manager of a small to medium family healthcare practice or Healthcare provider planning a new practice Jump on this FREE Interview with automated scheduling solutions experts Chris Naraine and Robert Cove and discover how you can improve your patient flow management. Practice Management Nuggets’© series is hosted by Jean Eaton (Your Practice Management Mentor) of Information Managers Ltd. Sign up for weekly reminders about upcoming guest interviews, here: InformationManagers.ca/pmn-podcasts

Sign up for weekly reminders about upcoming guest interviews, here: InformationManagers.ca/pmn-podcast For full show notes, along with webinar slides and resources visit: https://informationmanagers.ca/pmn-social-media-for-independent-community-pharmacy Would you like your patients to understand all the services that your pharmacy offers? Would you like more loyal, repeat patients? Would you like more new patients? Would you like more sales in your pharmacy? Would you like all of this without spending a fortune? Join us for the Practice Management Nuggets Webinars for Your Healthcare Practice interview with  Saam Ali, The Pharmacy Mentor! Saam knows that pharmacists can use  social media to help drive your sales, increase brand awareness and strengthen relationships in your community. The quicker you begin to implement a Social Media strategy, the quicker you will begin to build your audience and engage with them about the services you offer. In this 30-Minute Privacy Management Nugget Saam Ali will give you 3 valuable tips on how to use social media. Patients get to know, like and trust your pharmacist. Easy to implement – you don't need a lot of technical skills. Save money compared to traditional marketing strategies. Saam Ali is a locum pharmacist in Britain with more than 10 years of experience working in a variety of roles in the community, ranging from running daily private clinics to managing pharmacies with multi-million-pound turnovers. However, for the past 3+ years, he turned his focus to the technology and online sector. During this time, he has become a proficient website developer, expert video course creator and founded a successful online company. The primary way he grew the company was by marketing through Social Media and it's his experience and understanding in this field that has led him to build this innovative course for the Independent Pharmacy sector. Today, he continues to work part-time as a locum, consults with Pharmacy Businesses around innovation, but spends most of his time creating digital content to help drive Community Pharmacy into the digital age. Sign up for weekly reminders about upcoming guest interviews, here: InformationManagers.ca/pmn-podcast

Sign up for weekly reminders about upcoming guest interviews, here: InformationManagers.ca/pmn-podcast For full show notes, along with webinar slides and resources visit: https://informationmanagers.ca/pmn-communication-lauren Do you have a difficult topic that you need to communicate with your patients? You know the one. The conversation that is really important to the patient and it is really important to you that you get it just right? What if you could take that one topic and improve it to so that your communication is clear, consistent, meaningful and valuable to both the patient and you? You can save time, money, and frustration with a strategic approach to communication. Lauren Sergy is my guest on Practice Management Nuggets – Webinars for Your Healthcare Practice. Communication Tactics for Effective And Efficient Communication For Every Setting And Occasion Join us for the Practice Management Nuggets Webinars for Your Healthcare Practice interview with  Lauren Sergy of Upfront Communications and the author of The Handy Communication Answer Book. She knows that working in healthcare is a high stress and high stakes situation. Communication skills is critical in the workplace. In This Episode You'll Learn the Benefits of Effective and Efficient Communication: Reduce stress in your workplace and your life. Build greater clarity in your communication goals. Achieve what you want to everybody’s greater satisfaction. Lauren Sergy of Upfront Communication is a well-known expert on the subject of communication and public speaking and has graciously consented to this interview to share some great information with us about practical, helpful, and downright interesting facts and figures about communication so every healthcare provider or practice manager in our audience can understand master effective and efficient communication for every setting and occasion. The Handy Communication Answer Book  written by Lauren Sergy and published by Visible Ink Press, traces the history, explains the concepts, and examines the skills needed to master effective and efficient communication for every occasion. Providing insights and advice, this useful primer looks at how to improve verbal, nonverbal, and written communications. Available on Amazon.ca. www. InformationManagers.ca/Handy-Communication-Answer-Book Get the blog Up Front Communications www. LaurenSergy.com  

Sign up for weekly reminders about upcoming guest interviews, here: InformationManagers.ca/pmn-podcast   For full show notes, along with webinar slides and resources visit:  InformationManagers.ca/Dania-Moazzam   In this FREE 30-minute Practice Management Nugget Webinar with Dania Moazzam, you will learn about payroll and human resources solutions for your healthcare practice.    Reduce Payroll Pain: In this Practice Management Nugget Webinar for Your Healthcare Practice, Dania Moazzam of Ceridian will share: Dania's #1 Payroll and Human Resources tip for Healthcare Practices How to save time that you spend managing scheduling employees Accurate and efficient payroll calculations and avoid errors and penalties Ways to Meet Employment Standards and taxation rules with confidence How to use real time data to manage work schedules and costs Inviting employees to easily access their own work schedules and manage their availability and holiday requests Improving the confidentiality of sensitive payroll data A scenario physician practice with 5 MOA's The benefits of using a payroll solution And, how to create a payroll solution timeline If you are opening a new healthcare practice or have an existing healthcare practice and want to reduce the time you spend managing payroll and human resources, consider using an outsourced payroll and human resources solution provider. Contact Dania Moazzam: dania.moazzam [at] ceridian dot com for more information. Grab Your Free Payroll & HR Calendar, here:http://info.ceridian.ca/LP=2930?source=im Join in the conversation on Twitter:  #PracticeManagementNuggets #Payroll #healthcare #medical#Ceridian Sign up for weekly reminders about upcoming guest interviews, here:  https://informationmanagers.ca/PMN-podcasts/

Sign up for weekly reminders about upcoming guest interviews, here: https://informationmanagers.ca/podcast   In this FREE 30-minute Practice Management Nugget Webinar for Your Healthcare Practice with Heather Scott, discover how your healthcare practice can take action and support youth in your community.   Heather Scott is a board director with Kids4Cameras. Kids4Cameras is a non-profit in Edmonton, Alberta, that encourages youth from all walks of life to share their voice through photography. Kids4Cameras has established an amazing reputation for enriching the lives of the youth they engage with, as well as the lives of the volunteers who collaborate with them.   Recorded live October 2016   There is a lot that can be learned from Kids4Cameras. Although Kids4Cameras is experiencing positive growth, it remains a grassroots organization that is propelled by its core values: empowerment, trust, and leadership. These are embedded in every level of K4C, and even act as the foundation for the mandate of their photography program curriculum.   Simply, their belief is this: Create With Passion, Make Change Happen.   Kids4Cameras immediately struck me as a generous and inspirational cause. I caught up with Heather to discuss the following:   Benefits youth have been getting from the Kids4Cameras program Kids4Cameras also has a reputation for providing an excellent experience for their volunteers. I asked Heather, why is that? The various types of volunteers within the organization that help contribute to Kids4Cameras mission. Can you donate a digital camera? Donate here: http://www.kids4cameras.com/donate   This webinar is hosted by Jean L. Eaton of Information Managers Ltd. Your Practice Management Mentor and Practical Privacy Coach   Sign up for weekly reminders about upcoming guest interviews, here: https://informationmanagers.ca/podcast 

In this FREE 30-minute Practice Management Nugget Webinar for Your Healthcare Practice with Ronaye Kooperberg, Ronaye explains the skills of the MOA and how they can contribute your successful healthcare practice. What skills should a MOA have? How does an MOA fit into your practice team? How can a skilled MOA contribute to your successful healthcare practice? A skilled Medical Office Assistant will contribute to make your healthcare practice a dynamic and productive workplace that provides great customer service. Join us for the webinar with Ronaye, and we will discuss: Skills set of the medical office assistant Good interview / hiring questions Sample job description Sample salary expectations How to help the new MOA learn their new job – tips to train / orientate / communicate expectations during the probationary period to make this a great experience for everyone Recorded Live Thursday, July 14, 2016 Join us for the Free Practice Management Nugget Webinar for Your Healthcare Practice The Skilled MOA: What a Medical Office Assistant Can Do For Your Healthcare Practice with Ronaye Kooperberg Become a member of Information Managers Network to access all the replays and all the resources!

If you are one of the healthcare professionals, practice managers, or healthcare team members, who wants to know how to  improve the care experience for patients and their caregivers and their loved ones then jump onboard with this amazing and insightful interview with expert Jessica Giesbrecht where we'll help you to take your patient and family centred care results to the next level. Jessica Giesbrecht and HealthCareCAN/CHA Learning will show you how you can improve the care experience for the patient, their care givers, and their loved ones. Learn how to implement patient and family centred approaches in healthcare organizations and teams. If you work in healthcare and want to learn how you can support patients and their family to be better engaged and better outcomes this course is for you! If you work in healthcare and want to improve patient safety, improve provider and staff engagement, and increase efficiency in your healthcare practice, this is for you! If you work in healthcare - community, long term care, acute care, diagnostic and more - this course is for you! No academic pre-requisites required. If you want tools, templates, and support from experienced faculty and other students across Canada while you implement change in your healthcare practice this is for you! The new course, Patient-Centred Experience and Design Program will help you lead the design and improvement of patient and family-centred healthcare. Listen to the Practice Management Nugget Webinar for Your Healthcare Practice, “Are Patient and Family Centred Care & Engagement Just Passing Fads?” interview with Jessica Giesbrecht Director, Quality, Performance & Evaluation, HealthCareCAN/CHA Learning. Recorded Live May 26, 2016. For more information, click the link: http://informationmanagers.ca/guest-patient-family-centred-care    Brought to you by Jean L. Eaton, Your Practice Management Mentor of Information Managers. Don’t miss an event – Send me weekly reminder about upcoming guest interviews!

  Your clinic manager just resigned. Are you ready to hire? Learn how! In this FREE 30-minute Practice Management Nugget Webinar Jean will give you practical information, tools and resources to:  Hire and retain the right employee – the first time! Develop hiring policies, procedures, and forms to make hiring painless. Develop great first impressions to attract the ideal candidate to your practice.  Download the FREE E-Book,  9 Steps to Hiring Employees for Your Healthcare Practice The right employee: is productive and provides good services to your patients and clients will create a positive place to work and to receive care will promote your business Doesn’t it make sense to prepare now to hire the right employee?   Download the FREE E-Book,  9 Steps to Hiring Employees for Your Healthcare Practice