Podcasts about interview questions

Mastering the Art of Listening Summary In this episode of the Customer Service Revolution podcast, John DiJulius and Denise Thompson discuss the importance of listening in customer service and leadership. They explore recent trends in customer experience, the art of listening, and practical tips for improving listening skills. The conversation emphasizes curiosity, engagement, and the need for leaders to create an environment where everyone feels heard. They also touch on the concept of a 'reality distortion field' and how it can inspire teams to achieve the impossible. Takeaways Listening is a critical skill in customer service and leadership. Curiosity drives better conversations and deeper connections. Effective listening requires patience and the ability to let others finish their thoughts. Leaders should speak last to empower their teams and encourage open dialogue. Avoid multitasking during conversations to show respect and engagement. Asking probing questions enhances the quality of discussions. Listening like you're wrong can lead to better understanding and service recovery. Being a trampoline, not a sponge, fosters more engaging conversations. Everyone has a story that can provide valuable insights. Creating a reality distortion field can help teams achieve extraordinary results. Chapters 00:00Introduction to Customer Experience and DoorDash's New Policy 05:09The Art of Listening: Self-Assessment and Improvement 09:30Keys to Becoming a Great Listener 14:48The Difference Between Being a Sponge and a Trampoline 20:08Conversation Nevers and Always: Enhancing Listening Skills 22:15Understanding the Ford Concept 23:13The Impact of Call Waiting on Communication 24:41The Importance of Speaking Last in Meetings 29:22The Art of Listening and Its Challenges 38:06Living an Extraordinary Life through Curiosity Links Contacts:  Lindsey@thedijuliusgroup.com , Claudia@thedijuliusgroup.com Customer Experience Executive Academy: https://thedijuliusgroup.com/project/cx-executive-academy/ Interview Questions: https://thedijuliusgroup.com/resources/ The DiJulius Group Methdology: https://thedijuliusgroup.com/x-commandment-methodology/ Experience Revolution Membership:  https://thedijuliusgroup.com/membership/ Schedule a Complimentary Call with one of our advisors:  tdg.click/claudia Books   Subscribe We talk about topics like this each week; be sure to subscribe wherever you listen to podcasts so you don't miss an episode.  

Bill Combs, author of “The Quantum Gate” (Independently published, April 8, 2025).What's the StoryWhat if the secrets of the universe weren't just theories but hidden truths waiting to be uncoveredRenowned physicist Ethan Cross was once celebrated for his brilliance—until his research on consciousness and the nature of reality made him a pariah in the scientific community. When a cryptic message from a long-lost mentor draws him to Egypt, he discovers that the Hall of Records, an ancient repository of lost knowledge, is more than just legend. It is real. And it is waiting. But Ethan is not the only one seeking the Hall. The Guardians, an ancient order, have sworn to protect its secrets. The Collective, a powerful shadow organization, will stop at nothing to control it. And Ethan's own estranged daughter, Sofi, an astrophysicist grounded in logic, is caught up in a world she refuses to believe in. As Ethan and Sofi uncover the Hall's trials, they realize the truth is far more dangerous than they imagined. The Hall does not merely hold knowledge—it demands something in return. A choice. A sacrifice. A reckoning with the past and the future.When the final door opens, only one question will remainWhat choice would you make Interview Questions and Topics Question On the surface, The Quantum Gate is a gripping novel—but beneath that, it's full of spiritual codes. Did you always plan for it to be both a thriller and a guide to awakening

Day in the life Summary In this episode, Denise Thompson and John DiJulius discuss various themes surrounding age, happiness, and the importance of kindness in society. They delve into the findings of the World Happiness Report, highlighting the decline in happiness in the US and the specific struggles faced by young adults. The conversation shifts to the significance of empathy and compassion in customer service, emphasizing the need for organizations to understand their customers better. John introduces the concept of 'Day in the Life' videos as a tool to foster empathy among employees and improve customer interactions. The episode concludes with insights on workshops and resources available for enhancing customer experience. Takeaways The US is experiencing a kindness recession, impacting overall happiness. Young adults in the US report the lowest levels of happiness. Empathy and compassion are essential in customer service interactions. 'Day in the Life' videos can help employees understand customer experiences better. Creating empathy within organizations can lead to improved customer service. Workshops can provide actionable strategies for enhancing customer experience. Understanding customer avatars is crucial for effective service delivery. The importance of personal connections in business interactions cannot be overstated. Purpose-driven work is increasingly important for younger generations. Chapters 00:00Celebrating Milestones and Reflections on Age 03:10The World Happiness Report and Kindness Recession 04:56Understanding Young Adults' Happiness Crisis 07:13The Importance of Kindness and Compassion 09:21Creating Empathy Through 'Day in the Life' Videos 14:47Implementing Empathy in Customer Interactions 19:27Crafting Effective 'Day in the Life' Videos 24:13Using Videos for Training and Recruitment 28:26Upcoming Workshops and Resources 31:07CSR_ShowClose.mp3   Links Day in the Life Template:  https://thedijuliusgroup.com/wp-content/uploads/2025/07/Day-in-the-Life-Template.xlsx Day in the Life Example:  https://www.youtube.com/watch?v=erbjQ7VF4mU Contacts to create Day in the Life Video:  Lindsey@thedijuliusgroup.com , Claudia@thedijuliusgroup.com Customer Experience Executive Academy: https://thedijuliusgroup.com/project/cx-executive-academy/ Interview Questions: https://thedijuliusgroup.com/resources/ The DiJulius Group Methdology: https://thedijuliusgroup.com/x-commandment-methodology/ Experience Revolution Membership:  https://thedijuliusgroup.com/membership/ Schedule a Complimentary Call with one of our advisors:  tdg.click/claudia Books   Subscribe We talk about topics like this each week; be sure to subscribe wherever you listen to podcasts so you don't miss an episode.

Summary In this episode of the Customer Service Revolution podcast, John DiJulius discusses the importance of the Customer Experience Action Statement and its role in transforming organizational culture. He explains how this statement serves as a guiding principle for employees in their interactions with customers, emphasizing the need for actionable and measurable goals. The conversation delves into the structure of the statement, the three pillars that support it, and provides examples from various organizations. John also highlights the significance of sustaining the action statement over time and the role of kindness in enhancing customer experiences. Takeaways The Customer Experience Action Statement is crucial for employee engagement. It should be actionable and measurable for effective implementation. The three pillars of the action statement are expertise, human interaction, and above and beyond service. Creating a customer experience action statement involves collaboration and clarity. Sustaining the action statement requires ongoing training and reminders. Kindness plays a vital role in customer interactions and overall experience. Companies should focus on making every moment matter for their customers. The action statement should be visible to employees but not advertised to customers. Regularly refreshing the action statement keeps it top of mind for employees. Customer experience is a continuous journey, not a one-time initiative. Chapters 00:00Introduction to Customer Experience Revolution 01:56Understanding the Customer Experience Action Statement 06:52The Structure of the Customer Experience Action Statement 11:02Examples of Effective Customer Experience Action Statements 16:13Implementing and Sustaining the Action Statement 20:53The Importance of Keeping It Top of Mind 24:44Final Thoughts on Kindness and Customer Experience   Links Six Reasons Your CX Plummets When Your Business Skyrockets, and How to Fix It: https://thedijuliusgroup.com/download-reasons-your-customer-experience-plummets/ Customer Experience Executive Academy: https://thedijuliusgroup.com/project/cx-executive-academy/ Interview Questions: https://thedijuliusgroup.com/resources/ The DiJulius Group Methdology: https://thedijuliusgroup.com/x-commandment-methodology/ Experience Revolution Membership:  https://thedijuliusgroup.com/membership/ Schedule a Complimentary Call with one of our advisors:  tdg.click/claudia Secret Service Blog:  https://thedijuliusgroup.com/secret-service-turns-20-and-the-dijulius-group-is-born-with-superior-customer-service-as-the-single-biggest-competitive-advantage/ Books   Subscribe We talk about topics like this each week; be sure to subscribe wherever you listen to podcasts so you don't miss an episode.  

Summary In this episode of the Customer Experience Revolution podcast, host Dave Murray speaks with Victor Aranda from KeyBank about the transformative 'Moments Matter' initiative. They discuss the framework's three pillars, the impressive growth in Net Promoter Score (NPS), and the strategies implemented to sustain momentum and consistency in client and teammate experiences. Victor shares insights on the ambassador program, the importance of emotional connections with clients, and how the initiative has become a competitive advantage for KeyBank. The conversation emphasizes the ongoing commitment to improvement and the daily efforts required to maintain high standards in customer service. Takeaways Victor Aranda leads the 'Moments Matter' initiative at KeyBank. The initiative focuses on client and teammate experience. KeyBank's NPS score increased from 57 to 85 in four years. An ambassador program was created to empower leaders across the organization. Sustaining momentum is crucial for long-term success. Emotional connections with clients lead to increased loyalty. The initiative is embedded in onboarding and daily operations. Inconsistency in service is a major challenge to overcome. Continuous improvement is a core value at KeyBank. Celebrating small wins helps maintain motivation and focus. Chapters 00:00Introduction to Moments Matter 02:09Understanding the Moments Matter Framework 05:06Success Metrics and NPS Growth 09:41Implementation Strategies and Ambassador Program 17:35Sustaining Momentum and Consistency 26:10Creating a Competitive Advantage 30:31Emotional Connections and Client Experience 34:45The Daily Commitment to Improvement   Links KeyBank Connect with Vistor Aranda Six Reasons Your CX Plummets When Your Business Skyrockets, and How to Fix It: https://thedijuliusgroup.com/download-reasons-your-customer-experience-plummets/ Customer Experience Executive Academy: https://thedijuliusgroup.com/project/cx-executive-academy/ Interview Questions: https://thedijuliusgroup.com/resources/ The DiJulius Group Methdology: https://thedijuliusgroup.com/x-commandment-methodology/ Experience Revolution Membership:  https://thedijuliusgroup.com/membership/ Schedule a Complimentary Call with one of our advisors:  tdg.click/claudia Secret Service Blog:  https://thedijuliusgroup.com/secret-service-turns-20-and-the-dijulius-group-is-born-with-superior-customer-service-as-the-single-biggest-competitive-advantage/ Books   Subscribe We talk about topics like this each week; be sure to subscribe wherever you listen to podcasts so you don't miss an episode.  

Hello, I'm Tim Spriggs, and I've recently embraced my lifelong passion for energy healing as a full-time practitioner. My journey into this field began with a deep curiosity and an unwavering desire to help others find balance, healing, and alignment in their lives. Initially trained in Reiki, I've since expanded my skills to incorporate the Emotion Code, Body Code, and Belief Code, creating a powerful, integrated approach to wellness. Each modality holds unique insights into how our bodies and minds store energy, emotions, and beliefs, all of which shape our experiences and health. Coming from a family with strong medical roots, I've witnessed the conventional path of healing firsthand, but I've always believed that there was more to well-being than physical treatments alone. This belief has driven me to explore complementary modalities that promote healing from within. Today, I strive to offer a holistic, compassionate practice that resonates with those seeking alternative, meaningful methods to resolve deep-seated issues and restore harmony in their lives. My Story From an early age, I was drawn to energy work, even as I grew up in a family deeply rooted in traditional medicine. My family valued conventional approaches, and while I respected their views, I always felt there was something more beyond the scope of medical treatments. I began noticing how unresolved emotions, beliefs, and energetic imbalances seemed to hold sway over people's health in ways that modern medicine didn't fully address. These insights led me on a journey to explore holistic and energetic healing techniques, eventually discovering that energy work was not only fascinating but also profoundly impactful. My first step into this world was through martial arts, where I learned the basics of energy flow and movement. It wasn't long before I encountered Reiki, a practice I knew I was destined to master. Reiki opened doors, allowing me to help others release tension and find a sense of calm. As my understanding grew, I ventured deeper, seeking modalities that could go beyond energy flow to address emotional and belief-based healing. Discovering the Emotion Code, Body Code, and Belief Code felt like finding the missing pieces of a puzzle. Each technique offered new ways to unearth and release emotional baggage, address limiting beliefs, and restore the body's natural energy. I remember a turning point in my journey vividly: I had been grappling with persistent issues that neither supplements nor traditional approaches could alleviate. Once I integrated these energy techniques into my life, I finally found relief, a transformation I wanted to share with others. I became certified in the Emotion Code, Body Code, and the Belief Code. These practices allowed me to connect with clients on a deeper level, helping them overcome challenges that had previously seemed insurmountable. Starting my practice was a leap, one that's brought fulfillment beyond what I could have imagined. Today, I work with people virtually and even meet with clients at local farmer's markets, where I often introduce newcomers to the benefits of energy healing. Each session is a chance to guide someone through their own path of self-discovery, offering tools that help release negative energies, beliefs, and physical symptoms. If you're curious about exploring a holistic path to wellness, let's connect. I'd be honored to be part of your journey toward a healthier, more balanced life. Interview Questions w Answers Emotion Code®, Body Code™, Belief Code® Go to website: https://www.wellnessrevival.net/ Get 50% off 3 Sessions; Use coupon code ‘SPECIAL50' Cost – I have several options for flexibility, ranging from $55 - $115 Free Discovery Call: 15 minutes

Summary In this episode of the Customer Service Revolution podcast, John DiJulius discusses the critical importance of human experience in business, emphasizing that while technology can enhance service, it cannot replace the unique value of personal interactions. He introduces the concept of URX (You Are the Experience) and highlights the decline of people skills across generations, particularly among younger employees who are often 'relationship disadvantaged' due to their upbringing in a digital world. DiJulius advocates for businesses to prioritize training in connection skills and to foster a culture that values meaningful relationships, both internally among employees and externally with customers. In this episode, John DiJulius III and Denise Thompson explore the importance of curiosity in conversations, the significance of personal touches in business relationships, and the philosophy of pursuing greatness. They discuss how focusing on others, listening actively, and finding gifts in every interaction can lead to stronger connections and greater success in both personal and professional realms. Takeaways URX stands for 'You Are the Experience' and emphasizes the importance of employee engagement. Technology is easily replicable, but the human experience is unique to each business. Companies must prioritize training in people skills for all generations. Younger generations are often 'relationship disadvantaged' due to technology. In-person interactions are crucial for developing people skills. Loneliness affects all generations, not just the young. Social media contributes to a decline in real-life social skills. Employers play a key role in teaching connection skills to employees. The Ford method (Family, Occupation, Recreation, Dreams) helps build rapport. Making meaningful connections can significantly impact personal and professional lives. Focus on the other person to build rapport. Curiosity is key in conversations. Listening is more important than talking. Personal touches can enhance business relationships. Gifts in conversations can strengthen connections. Pay attention to details shared by others. Interrupting can hinder effective communication. Avoid stealing someone's thunder in conversations. Pursuing greatness requires more than just doing your best. Achieving greatness is a continuous journey. Chapters 00:00The Importance of Experience in Business 04:07Building Relationships in the Workplace 09:52The Impact of Technology on People Skills 15:02Teaching Connection Skills in the Workplace 27:35The Journey to Career Choices 30:55The Art of Curiosity in Conversations 34:52Incorporating Personal Touch in Business 38:19Finding Gifts in Every Conversation 42:13The Philosophy of Pursuing Greatness   Links Six Reasons Your CX Plummets When Your Business Skyrockets, and How to Fix It: https://thedijuliusgroup.com/download-reasons-your-customer-experience-plummets/ Customer Experience Executive Academy: https://thedijuliusgroup.com/project/cx-executive-academy/ Interview Questions: https://thedijuliusgroup.com/resources/ The DiJulius Group Methdology: https://thedijuliusgroup.com/x-commandment-methodology/ Experience Revolution Membership:  https://thedijuliusgroup.com/membership/ Schedule a Complimentary Call with one of our advisors:  tdg.click/claudia Secret Service Blog:  https://thedijuliusgroup.com/secret-service-turns-20-and-the-dijulius-group-is-born-with-superior-customer-service-as-the-single-biggest-competitive-advantage/   Subscribe We talk about topics like this each week; be sure to subscribe wherever you listen to podcasts so you don't miss an episode.  

Summary In this episode of the Customer Service Revolution Podcast, John DiJulius and Denise Thompson discuss the importance of transforming negative experiences into positive ones in customer service. They explore the concept of the Customer Bill of Rights, emphasizing the significance of consistency in service delivery. The conversation delves into the 'nevers and always' framework, which helps businesses establish clear expectations for customer interactions. John shares practical examples and insights on how to implement these principles effectively to enhance customer satisfaction and loyalty. In this conversation, John DiJulius III and Denise Thompson discuss the critical aspects of customer service, emphasizing the importance of consistency, transparency, and professionalism in interactions. They explore how to effectively roll out service standards, maintain awareness among employees, and create a positive work environment. The discussion also touches on the significance of living an extraordinary life and how personal habits impact professional responsibilities. Takeaways Turning a negative into a positive is crucial for customer experience. Inconsistency is the enemy of great customer service. The Customer Bill of Rights outlines what businesses should never or always do. Nevers and always help reduce employee and location roulette. Customer experiences should not depend on which employee a customer interacts with. Oversharing can negatively impact customer perceptions. Employees must remember they are always 'on stage' when interacting with customers. Clear communication is essential to avoid misunderstandings in service expectations. Businesses should focus on what they can do for customers, not what they can't. Creating a positive customer experience requires a commitment to service excellence. Consistency in customer interactions is crucial for service excellence. Transparency in communication fosters trust with customers. Establishing clear professional standards helps employees understand expectations. Mastering the basics of customer service can significantly improve experiences. Rolling out service standards requires context and engagement from employees. Maintaining awareness of service standards is essential for long-term success. Creating a fun work environment encourages adherence to service standards. Living an extraordinary life impacts not only personal well-being but also professional responsibilities. Habits play a significant role in shaping our actions and outcomes. Engaging employees in the training process enhances retention of service standards. Chapters 00:00Introduction and Personal Updates 02:06Turning Negatives into Positives in Customer Experience 10:07Understanding the Customer Bill of Rights 17:47Implementing Nevers and Always in Customer Service 25:33The Importance of Consistency in Customer Interaction 28:10Transparency and Communication in Service 29:05Establishing Professional Standards 30:36The Power of Basics in Customer Service 32:21Rolling Out Service Standards Effectively 35:51Maintaining Awareness of Service Standards 39:50Creating a Fun and Engaging Work Environment 42:49Living an Extraordinary Life and Its Impact   Links Six Reasons Your CX Plummets When Your Business Skyrockets, and How to Fix It: https://thedijuliusgroup.com/download-reasons-your-customer-experience-plummets/ Customer Experience Executive Academy: https://thedijuliusgroup.com/project/cx-executive-academy/ Employee Experience Executive Academy: https://thedijuliusgroup.com/project/exea/ Interview Questions: https://thedijuliusgroup.com/resources/ The DiJulius Group Methdology: https://thedijuliusgroup.com/x-commandment-methodology/ Experience Revolution Membership:  https://thedijuliusgroup.com/membership/ Schedule a Complimentary Call with one of our advisors:  tdg.click/claudia Secret Service Blog:  https://thedijuliusgroup.com/secret-service-turns-20-and-the-dijulius-group-is-born-with-superior-customer-service-as-the-single-biggest-competitive-advantage/

Ever hired someone because they “seemed great”... and then spent months wondering what the hell happened? This week on Leadership is Feminine starts the series where I am letting you listen in on actual coaching conversations with female founders. I coach a founder who's been there. She's rebuilding her team—and this time, she's determined to do it differently. No more hiring based on a hunch. No more hoping a great personality will magically turn into aligned performance. Instead? She's learning to ask better questions, speak her expectations out loud (not just assume them), and trust herself in the interview process—not just the person sitting across the table. You'll hear us: Workshop real interview questions (and rewrite the fluff into clarity) Role-play what it sounds like to actually vet for values Talk through the emotional aftermath of a few painful mis-hires—and how to give yourself grace and move forward with more strength Whether you're hiring right now or just thinking about the next addition to your team, this conversation will change the way you think about values, culture, and your own role as the leader of both. Contact Information and Recommended Resources Join me in Sonoma in August so we can meet in person! Go to www.thevisionary.ceo/beyondceo to register your interest. Linkedin Instagram Facebook Pinterest

Lt. Cdr. Gary MacDermid RET, author of “Set Your Own Goals-Or Someone Else Will: How to Overcome Self-Limiting Beliefs and Get Things Done” Gary Macdermid (March 17, 2025). About the Book: For too long, many of us have been found following paths chosen by others-family, teachers, supervisors, and society-while neglecting our own aspirations and dreams. Are you living the life you want-or someone else's dream? In Set Your Goals-Or Someone Else Will, military veteran, serial entrepreneur, and advisor Gary MacDermid delivers a no-nonsense guide to transforming your mindset and unleashing your true potential. Through MacDermid's expert guidance, you'll learn how to break free from others' expectations, crush self-limiting beliefs, and reboot your mindset to become unstoppable in the pursuit of your own goals. Interview Questions: 1. How have specific goals shaped the trajectory of your life, Gary? Can you share a pivotal moment tied to a goal you set? 2. Could you elaborate on the mindset process you discuss in your book and share an example of how it has transformed both your life and the lives of your clients? 3. You mention the idea of "believing it before you see it." Can you explain what this means to you, and how it ties into the concept of visualization? 4. In what ways do you encourage individuals to ask themselves the challenging questions that lead to significant personal or professional growth? 5. How do you integrate these mindset principles into busin

Summary In this episode Chief Revolution Officer John DiJulius talks to Kevin Sloan, Executive Vice President, Head of Retail Banking,for KeyCorp. As Head of Retail Banking, Kevin Sloan leads the execution of KeyBank's retail relationship growth strategy centered on helping clients and communities thrive. His responsibilities include leading 5,500 teammates across Key's 950 branch offices, its Business Performance, Support & Enablement team, and its Client & Teammate Experience team. He is also a member of KeyCorp's Executive Council. Takeaways Why KeyBank focused on the client experience What did Key do to transform their client experience What was the return on investment for Key How did Key keep the client experience momentum going years after Chapters: 00:00Celebrating 200 Years of KeyBank 02:50The Journey to Client Experience Excellence 06:12Moments Matter: A Framework for Success 09:04Recruitment and Retention Strategies 11:46Measuring Success: KPIs and Results 15:02Consistency in Customer Experience 17:46Building a Culture of Recognition 21:08Challenges of Maintaining Momentum 23:56Connecting Purpose with Client Experience 26:53The Importance of Emotional Connection 30:12Sustaining Momentum in Client Experience 33:05Collecting and Sharing Moments That Matter 35:59The Power of Small Gestures 38:48Conclusion and Reflections   Links Connect with Kevin Sloan Six Reasons Your CX Plummets When Your Business Skyrockets, and How to Fix It: https://thedijuliusgroup.com/download-reasons-your-customer-experience-plummets/ Customer Experience Executive Academy: https://thedijuliusgroup.com/project/cx-executive-academy/ Employee Experience Executive Academy: https://thedijuliusgroup.com/project/exea/ Interview Questions: https://thedijuliusgroup.com/resources/ The DiJulius Group Methdology: https://thedijuliusgroup.com/x-commandment-methodology/ Experience Revolution Membership:  https://thedijuliusgroup.com/membership/ Schedule a Complimentary Call with one of our advisors:  tdg.click/claudia Secret Service Blog:  https://thedijuliusgroup.com/secret-service-turns-20-and-the-dijulius-group-is-born-with-superior-customer-service-as-the-single-biggest-competitive-advantage/   Subscribe We talk about topics like this each week; be sure to subscribe wherever you listen to podcasts so you don't miss an episode.

Summary IIn this episode of the Customer Service Revolution podcast, Denise Thompson and John DiJulius discuss the importance of personalized customer service and the techniques of 'Secret Service' that can enhance customer experiences. They explore how to implement these techniques effectively, the significance of knowing clients personally, and the evolution of customer service terminology. The conversation also highlights memorable customer service experiences and the impact of community in customer relationships. Takeaways Personalization in customer interactions is crucial. Utilizing CRM systems can enhance customer relationships. Listening to customers can reveal valuable insights. Sending personalized follow-ups shows genuine care. The 'Ford' method helps in remembering client details. Creating a community around your service fosters loyalty. The evolution of customer service terminology reflects industry growth. Memorable experiences can significantly impact customer loyalty. Secret Service techniques can differentiate your business. Chapters 00:00Welcome and Introduction to Customer Experience 01:11Building Personal Connections with Clients 05:21Understanding Client Goals and Interests 09:41The Importance of Data Entry and CRM Systems 14:14Creating a Community Through Customer Relationships 21:49The Evolution of Secret Service to Customer Service Revolution Links Six Reasons Your CX Plummets When Your Business Skyrockets, and How to Fix It: https://thedijuliusgroup.com/download-reasons-your-customer-experience-plummets/ Customer Experience Executive Academy: https://thedijuliusgroup.com/project/cx-executive-academy/ Employee Experience Executive Academy: https://thedijuliusgroup.com/project/exea/ Interview Questions: https://thedijuliusgroup.com/resources/ The DiJulius Group Methdology: https://thedijuliusgroup.com/x-commandment-methodology/ Experience Revolution Membership:  https://thedijuliusgroup.com/membership/ Schedule a Complimentary Call with one of our advisors:  tdg.click/claudia Secret Service Blog:  https://thedijuliusgroup.com/secret-service-turns-20-and-the-dijulius-group-is-born-with-superior-customer-service-as-the-single-biggest-competitive-advantage/ Subscribe We talk about topics like this each week; be sure to subscribe wherever you listen to podcasts so you don't miss an episode.

Show Summary:Claire is back — and she's taking us to the edge of space!Listen in as she shares the behind-the-scenes story of launching a weather balloon nearly 89,000 feet into the atmosphere! Despite flooding in Texas, a helium tank mix-up, and a few unmotivated students, her class pulled off one of the ultimate STEM challenges: a high-altitude balloon mission with a successful recovery! Tune in to hear what happened to the onboard science experiment, and get all the details on how to plan your own stratospheric STEM adventure.Related The STEM Space Podcast EpisodesPreviously, with Claire: 178. Getting Kids to Think90. We Launched a Weather BalloonVivify STEM Blog PostsLaunching Weather BalloonsHow to Teach Growth Mindset and Failing ForwardThe Importance of FailureI Didn't Always Want to be an Engineer | Claire MeschkatVivify STEM LessonsWeather Balloon Launch: STEM Engineering Project GuideSTEM Career Classroom PostersTechnology Choice Board Bundle - STEM Careers, Field Trip, & Types of TechFREE! - Interview Questions to ask STEM ProfessionalsOther STEM ResourcesHigh Altitude ScienceAir TractorRounds of severe thunderstorms bring giant hail, torrential rain and tornadoes (24-26 April 2025) | NWSVivify STEM YouTube: How to Launch a Weather Balloon to the Edge of Space: STEM Project GuideEmail us your questions!THE STEM SPACE SHOWNOTESTHE STEM SPACE FACEBOOK GROUPVIVIFY INSTAGRAMVIVIFY FACEBOOKVIVIFY XVIVIFY TIKTOKVIVIFY YOUTUBE

Summary In this episode of the Customer Service Revolution podcast, Denise Thompson and John DiJulius discuss the importance of customer experience, particularly in the context of the Customer Experience Executive Academy. They explore how businesses can navigate economic uncertainty by focusing on enhancing customer experiences. John shares insights on the concept of 'Secret Service' in customer service, emphasizing the need for personalized interactions and systems that recognize customer loyalty. The conversation also touches on the role of AI in improving customer service and the importance of creating a memorable experience for every customer. In this conversation, John and Denise explore the importance of building personal connections with clients through effective communication and understanding their goals. They discuss the significance of utilizing CRM systems to track client information and the role of team collaboration in enhancing customer experiences. The discussion also highlights the evolution of the Secret Service concept into a broader Customer Service Revolution, emphasizing the need for businesses to create communities and foster relationships with their clients. Takeaways The Customer Experience Executive Academy fosters a strong community among leaders. Doubling down on customer experience is crucial during economic uncertainty. Secret Service is about making customers feel recognized and valued. Visual triggers can enhance customer recognition in service industries. Personalized service is key to creating unforgettable experiences. AI can assist in providing personalized customer interactions. Understanding customer journeys is essential for effective service delivery. Different industries can adapt Secret Service principles to their context. Customer loyalty can be enhanced through effective database management. Building personal connections enhances client relationships. Utilizing AI can help in remembering client details. Understanding client goals is crucial for personalized service. Data entry in CRM systems is essential for effective communication. Creating a community around clients fosters loyalty. Secret Service techniques can differentiate businesses. Employees benefit from making clients feel valued. Regular updates in CRM systems improve service quality. Team collaboration enhances customer experience. The evolution from Secret Service to Customer Service Revolution reflects changing business needs. Chapters 00:00 Welcome and Introduction to Customer Experience 02:59 The Customer Experience Executive Academy 05:50 Navigating Economic Uncertainty in Customer Experience 08:55 Understanding Secret Service in Customer Experience 11:54 Implementing Secret Service Systems 14:56 Adapting Secret Service Across Industries 18:11 Utilizing Databases for Personalized Service 21:04 The Role of AI in Enhancing Customer Experience 29:16 Building Personal Connections with Clients 35:04 Understanding Client Goals and Interests 40:09 The Importance of Data Entry and CRM Systems 45:31 Creating a Community Through Customer Relationships 54:26 The Evolution of Secret Service to Customer Service Revolution   Links Six Reasons Your CX Plummets When Your Business Skyrockets, and How to Fix It: https://thedijuliusgroup.com/download-reasons-your-customer-experience-plummets/ Customer Experience Executive Academy: https://thedijuliusgroup.com/project/cx-executive-academy/ Employee Experience Executive Academy: https://thedijuliusgroup.com/project/exea/ Interview Questions: https://thedijuliusgroup.com/resources/ The DiJulius Group Methdology: https://thedijuliusgroup.com/x-commandment-methodology/ Experience Revolution Membership:  https://thedijuliusgroup.com/membership/ Schedule a Complimentary Call with one of our advisors:  tdg.click/claudia Secret Service Blog:  https://thedijuliusgroup.com/secret-service-turns-20-and-the-dijulius-group-is-born-with-superior-customer-service-as-the-single-biggest-competitive-advantage/ Subscribe We talk about topics like this each week; be sure to subscribe wherever you listen to podcasts so you don't miss an episode.

GradCast heads to the Western Research Forum! Get a glimpse into Western's largest multidisciplinary graduate research conference as hosts Liam Clifford, Mohammad Zeraati, Riya Sidhu, & Mark Ambrogio conduct short interviews with attendees, presenters, and organizers. This year's conference featured over 60 different presentations from across Western's 11 faculties. See below for interview questions and timestamps. Funding for the 39th Annual Western Research Forum was provided by Western's Society of Graduate Students (SOGS), Innovation and Strategic Partnerships, and the Academic Joint Fund, a partnership among Western Research, SOGS, and Western's School of Graduate and Postdoctoral Studies (SGPS). Recorded on March 14, 2025. Produced by Anthony Cruz. Theme song provided by https://freebeats.io/ (Produced by White Hot).   Interview Questions & Timestamps What's the biggest takeaway from your presentation? What inspired you to pursue this research? What is the effect of your research on real life? 01:00 - Jeremias 02:57 - Caitlin 04:47 - Elisabeth 06:24 - Rafaela How has presenting here helped you refine your ideas? What's one skill that has helped you succeed in your research? What's your best networking tip for first-time conference attendees? 07:37 - Sid 09:51 - Lauren 11:10 - Xavier 13:10 - Liam Summarize your research in one sentence. What has been the highlight of the WRF? How has AI influenced your research? 14:36 - Chloe 15:49 - Saghar 16:34 - Reza 19:29 - Andrew 20:16 - Aranya 21:25 - Anthony 22:12 - Ashley 23:09 - Olivia

Ep #276: How One Woman Crushed Her Vice President Interview (and What You Can Learn)One of my clients recently sent me a recording of her VP-level interview…and let me tell you, it was a 45-minute masterclass on how to absolutely crush executive-level conversations. This interview was beyond good—it was "smile-ear-to-ear-the-entire-time" phenomenal. So in today's episode of Women Changing Leadership with Stacy Mayer, I'm switching things up. I'm giving you an inside look—a real-life case study—breaking down exactly what made this client's interview so exceptional and how you can use these exact same strategies to knock your next interview out of the park. These aren't your typical interview tips. We're talking mindset shifts, powerful communication strategies, and subtle tweaks that come with huge payoffs. You'll learn exactly what she did—from recording and sharing her interview for direct feedback, to masterfully flipping questions back to her interviewer, to using a brilliant metaphor that had the exec across the table laughing and fully engaged. Whether you're preparing for an interview, promotion discussion, negotiation, or any high-stakes conversation, this episode is packed with the tools you need to show up bigger, bolder, and more badass than ever. Grab your notebook and let's dive in.Unlock the missing piece in your leadership development. Take the quiz: www.ReadytoBePromoted.com

Renovation Collaborative has evolved since I launched at the beginning of 2024. If you've listened to my original introduction podcast from back then, you might have noticed that a few things have changed. In this podcast, I explain what's been going on behind the scenes and what's now on offer for the community and architects in 2025. Today I'll be interviewed by my most dedicated listener, my mother, Beverley. MORE INFORMATIONFind everything you need on the Renovation Collaborative website. www.renovationcollaborative.com.auPODCAST Key points summary, timestamps and resource linksFREE RESOURCES Transcripts edited into clear Q&A and other useful resources.CPD Australian architects can find more information on CPD, and COURSES Eleven easy to read courses demystifying the entire home design and construction process. INTERVIEW QUESTIONS00:00 Introduction00:38 How have your objectives changed since you started Renovation Collaborative in 2024?01:54 What's on offer at Renovation Collaborative in 2025?04:35 Are the Online Courses still useful for the community?05:30 When did you realise the podcasts would be helpful for architects?06:26 How are your podcasts different to other design podcasts?09:08 Tell us about the CPD for architects.10:08 What podcast topics are you planning for 2025? GET IN TOUCHIf you've got any comments or questions or there's any topic you'd like to know more about, please send me an email at hello@renovationcollaborative.com.au.

Efu Nyaki, a Trauma Healer. Efu's book, Healing Trauma through Family Constellations and Somatic Experiencing: Ancestral Wisdom from the Snail Clan of Tanzania (Healing Arts Press, November 7, 2023), explains how the author came to develop her system by integrating ancestral tribal wisdom with a fusion of two Western healing systems: Somatic Experiencing and Systemic Family Constellations Therapy. The journey to healing trauma is not always straightforward. As Efu Nyaki reveals in detail, the healing process is a complex ritual of energy movement on the physical, emotional, and spiritual levels. Born and raised on Mount Kilimanjaro's slopes in Tanzania, East Africa, Efu explains how she came to develop her profoundly successful system for helping people heal trauma by integrating ancestral tribal wisdom with a fusion of two Western healing systems: Somatic Experiencing and Systemic Family Constellations Therapy. She shares how her journey to become a healer was initiated by her grandfather, who told her the legend of the sacred healing snail of the Nyaki clan. She explains how she discovered Somatic Experiencing and Systemic Family Constellations Therapy and how combining these therapies created a powerful system for releasing cellular memories and healing the intergenerational and collective traumas hidden beneath the surface of suffering. Sharing stories from her healing work around the world, she presents action steps—such as meditations, breathwork, and creating a family tree—that readers can take immediately to regulate their nervous systems, deepen their awareness, and engage the personal healing process. Demonstrating how trauma survivors can transform their suffering into vibrant wholeness, the author shows how healing trauma is the result of bringing the physical, emotional, mental, and spiritual aspects of our lives into an integrated coherence. Interview Questions for Euphrasia (Efu) Nyaki: 1.In writing your book, what lead you to choose Somatic experience (SE) as a main modality for trauma resolution? 2. You also came to use Family constellation system therapy ( FCST) as a modality that works symbiotically with SE, how did you get to this conclusion? 3. You have talked about depression as a fairly new and modern disease, can you speak more about this? 4. Is depression influenced by cultural values? 5. In your book you spoke extensively about the orders of love as one of the most important aspect of human life. Can you please say more about it? 6. How do the orders of love influence someone's spirituality? 7. In the chapter that you talked about sexuality, you mentioned that sexuality is part of the trans generation transmission pattern. Please speak a little more about it. 8. How can readers learn more about your trainings? 9. Many people speak of the online sessions or teaching being a difficulty and limited process of healing. In your book you mentioned how this has been possible for you and the process of healing trauma. Please say more about it. 10. Is there anything else that you feel like you wish to speak to that was not exposed enough in your book - May be this will be your in second book. About the Author: Efu Nyaki is a healer born and raised in Tanzania who works internationally facilitating trainings and workshops on trauma healing as well as conducting individual and group sessions on trauma healing both in person and online. The cofounder of AFYA, a women's holistic healing center in Brazil, she is a faculty member at the Somatic Experiencing Trauma Institute and a professor of Systemic Family Constellations Therapy at the Hellinger Science Institute.

Send us a textSummaryIn this episode, the hosts engage in a light-hearted discussion about interview questions, share personal stories of helping others, and explore the responsibilities of leadership. They delve into the importance of honesty in responses, the impact of social media on business, and the emotional intelligence required in leadership roles. The conversation is filled with humor, real-life anecdotes, and valuable lessons learned from their experiences. In this engaging conversation, Matt Rosa and Quan discuss the challenges faced in business, the significance of mentorship, and share humorous anecdotes about bizarre life experiences. With a mix of humor and sincerity, they navigate through life's challenges, leaving listeners with valuable lessons and laughter.Think Critically, Speak Infamously.

Dr. Laura digs deeper into the subject of toxic bosses in this episode, discussing how to identify a potentially toxic boss before you start working for one. Toxic bosses are unfortunately prevalent, with a 2023 survey finding that 87% of professionals have had at least one toxic boss in their careers. But there are warning signs, and Dr. Laura lists some, highlighting what to look for and how to get the answers we need before joining a toxic workplace.One of the key ways to investigate a boss before working for them is through mutual connections, especially on LinkedIn. Dr. Laura explains the value of maintaining connections and how to broach the subject of a boss with former or current employees. She breaks down how to decipher the answers we receive, identifying the warning signs of a toxic boss. What is being said? What isn't being said? There are things to look for in the interview, as well. The boss isn't just interviewing us, we're interviewing them! Dr. Laura names some warning behaviors that can be seen even in those initial conversations. Not every boss will be toxic and not every challenging workplace has a toxic boss leading it, but this episode gives sound insight into spotting the red flags of a toxic boss before we sign up to work with them. “Are people burnt out? Asking those questions can go a long way. And if you hear the answer is yes, it is a demanding place and people are exhausted and burnt out, that's somewhere that you don't want to be. That doesn't mean you don't want to be in a challenging, invigorating, busy workplace. And of course, there'll be periods where you're going to be working hard. But is it a constant strain? Is it under-resourced? And [are] people expected to be on call 24/7? [That] is a recipe for burnout.” Dr. LauraAbout Dr. Laura:Dr. Laura Hambley Lovett is a work and career psychologist and thought leader on the evolution of work. She has always been fascinated by how work intersects with life and loves to use her expertise to improve organizations and help people thrive. Her passion for taking creative ideas and launching them into successful business strategies led her to start three counselling psychology practices (Calgary Career Counselling, Canada Career Counselling, and Synthesis Psychology), as well as six different business brands offering organizational assessment and consulting services.Dr. Laura is honoured to have been selected as a Woman of Distinction in Canada in 2014 and received a Canadian Woman of Inspiration Award as a Global Influencer in 2018.Resources:Dr. Laura on LinkedInWhere Work Meets Life™ on YouTubeLearn more about Dr. Laura on her website: https://drlaura.liveFor more resources, look into Dr. Laura's organizations: Canada Career CounsellingSynthesis Psychology

Efu Nyaki, a Trauma Healer. Efu's book, Healing Trauma through Family Constellations and Somatic Experiencing: Ancestral Wisdom from the Snail Clan of Tanzania (Healing Arts Press, November 7, 2023), explains how the author came to develop her system by integrating ancestral tribal wisdom with a fusion of two Western healing systems: Somatic Experiencing and Systemic Family Constellations Therapy. The journey to healing trauma is not always straightforward. As Efu Nyaki reveals in detail, the healing process is a complex ritual of energy movement on the physical, emotional, and spiritual levels. Born and raised on Mount Kilimanjaro's slopes in Tanzania, East Africa, Efu explains how she came to develop her profoundly successful system for helping people heal trauma by integrating ancestral tribal wisdom with a fusion of two Western healing systems: Somatic Experiencing and Systemic Family Constellations Therapy. She shares how her journey to become a healer was initiated by her grandfather, who told her the legend of the sacred healing snail of the Nyaki clan. She explains how she discovered Somatic Experiencing and Systemic Family Constellations Therapy and how combining these therapies created a powerful system for releasing cellular memories and healing the intergenerational and collective traumas hidden beneath the surface of suffering. Sharing stories from her healing work around the world, she presents action steps—such as meditations, breathwork, and creating a family tree—that readers can take immediately to regulate their nervous systems, deepen their awareness, and engage the personal healing process. Demonstrating how trauma survivors can transform their suffering into vibrant wholeness, the author shows how healing trauma is the result of bringing the physical, emotional, mental, and spiritual aspects of our lives into an integrated coherence. Interview Questions for Euphrasia (Efu) Nyaki: 1.In writing your book, what lead you to choose Somatic experience (SE) as a main modality for trauma resolution? 2. You also came to use Family constellation system therapy ( FCST) as a modality that works symbiotically with SE, how did you get to this conclusion? 3. You have talked about depression as a fairly new and modern disease, can you speak more about this? 4. Is depression influenced by cultural values? 5. In your book you spoke extensively about the orders of love as one of the most important aspect of human life. Can you please say more about it? 6. How do the orders of love influence someone's spirituality? 7. In the chapter that you talked about sexuality, you mentioned that sexuality is part of the trans generation transmission pattern. Please speak a little more about it. 8. How can readers learn more about your trainings? 9. Many people speak of the online sessions or teaching being a difficulty and limited process of healing. In your book you mentioned how this has been possible for you and the process of healing trauma. Please say more about it. 10. Is there anything else that you feel like you wish to speak to that was not exposed enough in your book - May be this will be your in second book. About the Author: Efu Nyaki is a healer born and raised in Tanzania who works internationally facilitating trainings and workshops on trauma healing as well as conducting individual and group sessions on trauma healing both in person and online. The cofounder of AFYA, a women's holistic healing center in Brazil, she is a faculty member at the Somatic Experiencing Trauma Institute and a professor of Systemic Family Constellations Therapy at the Hellinger Science Institute.

Send us a textLet's get it! In today's episode, we're diving deep into a question you've encountered: "Tell me about yourself." Simple, right? But here's the thing: this question trips up so many people during interviews. I'm here to help you master it. We'll explore why interviewers ask it and what they're really looking for in your answer. You'll learn how to avoid common mistakes and craft a response that tells your story and demonstrates how you can be a standout asset to any team. We'll talk about handling adversity, embracing uncertainty, and steering clear of complacency—all through the lens of this pivotal question. Plus, I'll share crucial tips on coming in prepared, knowing the business inside and out, and really selling your potential. So, tune in, gear up, and let's get you ready to impress at your next interview. Stay tough and never settle.Support the show

Thanks to our Partners, NAPA TRACS, and Today's Class Join Carm Capriotto and a panel of experts—Joe Marconi, Dan Buss, and Nick Salas—as they delve into the intricacies of selling your automotive repair business. This insightful episode covers everything from preparing your business for sale and understanding valuations to structuring deals and ensuring clean financials. Learn from seasoned shop owners about succession planning, transparent communication with employees, and navigating the emotional and professional challenges of ownership transitions. Whether it's asset vs. stock sales, working with valuation experts, or addressing staff concerns, this discussion equips you with the knowledge to maximize your business's value and ensure a smooth sale. Joe Marconi, Executive Council Member, Elite Worldwide. Auto Shop Owner. Joe's Episodes HERE. Dan Buss, Elite Worldwide. Nick Sallas, Sallas Auto Repair, Kansas City Show Notes Watch Full Video Episode Importance of Transparency (00:02:18) Joe Marconi on Readiness (00:03:13) Succession Planning (00:05:16) Successor Challenges (00:06:40) Selling Experience (00:08:11) Valuation Discussion (00:09:51) Multiple Valuation Explanation (00:10:37) Advice on Business Preparation (00:12:18) Challenges of Selling a Business (00:13:23) Cultural Implications of Cash Transactions (00:14:43) Building Generational Wealth (00:16:25) Understanding Succession Planning (00:17:03) Emergency Plans in Business (00:20:37) Importance of Professional Advisors (00:22:34) Emotional Impact of Selling a Business (00:28:43) Contracts for Key Employees (00:32:05) Transparency in Hiring (00:33:07) Interview Questions for Potential Hires (00:34:15) Structuring Business Sales (00:35:38) Maintaining a Business Plan (00:37:12) Dealing with Tire Kickers (00:38:04) Evaluating Business Offers (00:39:19) Importance of Clean Financials (00:40:22) Value of Independence in Business (00:41:21) Goals for Business Sellability (00:42:32) Preparation for Selling (00:43:08) Maximizing Business Value (00:43:54) Purpose and Succession Planning (00:45:26) Thanks to our Partner, NAPA TRACS NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/ Thanks to our Partner, Today's Class Optimize training with Today's Class: In just 5 minutes daily, boost knowledge retention and improve team performance. Find Today's Class on the web at

https://eileenforrestal.com/ She is the author of the empowering memoir, "The Courage to Shine: Find Your Voice and Discover the Healing Power of Your Words." With a publication date of June 18, 2021, this captivating narrative chronicles Dr. Forrestal's remarkable journey from a childhood marked by silence to her current role as an inspirational thought leader and beacon of empowerment. Synopsis: Dr. Eileen Forrestal's narrative is one of resilience, transformation, and the liberating power of self-expression. From her early struggles with a speech impediment induced by an accidental overdose to her journey as a successful entrepreneur and inspirational figure, Dr. Forrestal's story resonates with authenticity and courage. As a former anesthesiologist, she transitioned from a career of 'putting people to sleep' to one of 'waking people up' through her words and actions. Value Points: Inspiration Amidst Adversity: Dr. Forrestal's journey serves as a testament to the human spirit's capacity for resilience and growth, even in the face of significant challenges. Healing Through Expression: Through her memoir, Dr. Forrestal emphasizes the transformative power of self-expression and the profound impact of finding one's voice. Empowerment for All: "The Courage to Shine" offers universal lessons applicable to individuals navigating personal and professional obstacles, inspiring readers to embrace their authenticity and pursue their passions. Interview Questions: What inspired you to share your story in "The Courage to Shine"? How did your experiences as an anesthesiologist influence your perspective on the healing power of words? Can you elaborate on the significance of finding one's voice in the journey of self-discovery and empowerment? Your memoir explores themes of resilience and transformation. How do you hope readers will connect with these themes in their own lives? In your opinion, what role does authenticity play in fostering meaningful connections and personal growth? Could you share a pivotal moment from your journey that catalyzed your transition from silence to empowerment? As a successful entrepreneur and thought leader, how do you navigate challenges and setbacks while staying true to your vision? What advice would you offer to individuals struggling to overcome obstacles and pursue their passions? How do you incorporate the principles outlined in your memoir into your work as a speaker and coach? Looking ahead, what message do you hope readers will take away from "The Courage to Shine"?

Becoming Her: Visualizing Your Higher SelfHey there, welcome back to the Whole Lotta Woman Podcast! This episode is all about embarking on a journey of self-discovery and transformation. We're diving into the concept of becoming your higher self. Imagine yourself as the host of your own TV show, interviewing the most important guest of your life—your higher self. This segment, "Becoming, Visualizing, and Conversing with Your Higher Self," is an invitation to explore your aspirations and potential.Picture the set, the colors, and the decor as you prepare to interview the whole lotta woman inside you. This episode is all about using visualization to connect with your inner strength, confidence, and beauty. As you mentally prepare for this transformative interview, take note of her energy, confidence, and presence. Observe her mannerisms, her fragrance, and the feelings she evokes in you.Join us as we explore a series of interview questions that will guide you in becoming her. Compliment her on her hair, check out her outfit, and learn her secrets to radiant skin. Discover her career, accomplishments, and hobbies. Dive into her financial habits, sources of strength, and methods of relaxation.We'll also discuss her support system, friendships, romantic life, and family relationships. Where does she live? What car does she drive? How does she rate her standard of living? This exercise is designed to help you connect with your inner whole lotta woman and gather the game plan to become her.In the coming episodes, we'll break down her responses and apply them to our lives, focusing on beauty, brains, strength, and standards. Join us on this empowering journey of self-discovery and transformation. Remember, you are a whole lotta woman!(00:00) This segment is about becoming your higher self through an interview(04:12) Next month, we'll be breaking down the game plan and applying it to our lives---HERE IS MY POPL LINK FOR ALL THINGS WHOLE LOTTA WOMAN:https://poplme.co/hash/PBwgDd4M/1/ndLooking for a place to share, connect, and grow with women who get it? Join the Whole Lotta Woman Podcast WhatsApp community today and be part of a supportive global network!

Liz really wants a home birth if they go for baby number 4 and Vito is not on board. They invite Tiffany Alblinger from Beautiful One Midwifery to come on the podcast and answer all of Vito's questions.  Vito asks Tiffany all about safety, transfers,things they bring to the birth and more. Will Vito get on board or does he need more convincing? Tiffany is a Certified Professional Midwife (CPM). She and her parter, Kelley, started Beautiful One Midwifery in 2018 from a dream they had to offer services to San Diego that made homebirth accessible, woman-led and a normal family experience. Connect with Beautiful One Midwifery: https://www.beautifulonemidwiferysandiego.com/ Interviewing a Midwife Blog: https://www.beautifulonemidwiferysandiego.com/post/finding-a-midwife-a-guide-to-researching-interviewing-hiring-your-future-midwife Interview Questions link: https://beautifulonemidwifery.mykajabi.com/interviewing-a-midwife https://www.instagram.com/beautifulonemidwifery   Check out the BIRTH PLAN PREP COURSE code JOY20 Connect with Liz https://www.instagram.com/esandoz/?hl=en https://www.Elizabethjoy.co Get the First Trimester Survival Guide https://elizabethjoy.co/freebie

In this episode, we're exploring innovative strategies for interviewing and onboarding new salespeople in your dealership for 2024. As the sales process continues to evolve, it's crucial that our interview and onboarding practices keep pace. Join me as I discuss how setting clear expectations from the outset can empower new team members to understand their roles and what it takes to succeed in your organization. With the majority of car buyers engaging through calls, texts, and emails before they even step foot in the dealership, the importance of strong phone skills cannot be overstated. As inbound calls continue to rise, we need to communicate to new hires that making calls is a key expectation. I'll share how to tie this essential skill into your interview process, ensuring everyone is aligned from day one. Throughout the episode, I'll cover effective interview questions, streamlined processes, and actionable onboarding steps that will inspire you to elevate this critical aspect of your business. Whether you're a seasoned manager or new to the hiring process, you'll gain valuable insights to enhance your team's performance and drive success in the coming year. Tune in to revamp your approach to onboarding and prepare your dealership for success in 2024!    

“Good character is essential because talent isn't enough to navigate through a messy time.”   This is a special episode only available to our podcast subscribers, which we call The Mini Chief. These are short, sharp highlights from our fabulous guests, where you get a 5 to 10 minute snapshot from their full episode. This Mini Chief episode features Zaklina Craig, Executive Director - People, Culture & Workplace of Business NSW. Her full episode is titled Optimising role design for peak performance, managing differences in confidence between men and women, and navigating the decision to fire someone. You can find the full audio and show notes here:

In this episode, we welcome back Yoni Kozminski, founder of MultiplyMe and Escala, to dive into the benefits of offshore recruitment. Yoni shares how his companies have evolved, the differences between hiring freelancers versus full-time offshore employees, and why eCommerce businesses can save big by building high-value, low-cost teams in the Philippines.

How exciting to give listeners a look inside our lives, hearts, and our Catholic friendship! In this fun light-hearted episode, we decided to interview one another. There are serious faith-driven questions as well as goofy opinion questions. Because who says striving for holiness has to be boring? Grab some coffee and join us as friends, as you listen to this highly caffeinated interview episode of Draw Near! Register for the Draw Near retreat HERE (https://www.drawnear.me/)! Book Fred and/or Kara to speak by visiting the Draw Near "booking page (https://www.drawnear.me/booking)." Click here (https://www.drawnear.me/donate) to become a patron! Patrons are essentially "sponsors" and co-producers or Draw Near as it could not happen without them. "Like" and follow us on Facebook! (https://www.facebook.com/fredandkara). Follow us on Instagram (https://www.instagram.com/drawnear.me/)! Who are "Fred and Kara?" Find out by visiting our home page. (https://www.drawnear.me/) Like our podcast? Hit that “subscribe” button AND the notification button/bell to know when new episodes are posted! Give us a rating! Leave a review! Tell your friends! Even more, pray for us! Draw Near Theme © Fred Shellabarger & Kara Kardell

Send us a textNadia Greene is a native of Richmond, Virginia. She recently graduated from Georgetown University, where she obtained her M.A. in Communication, Culture, and Technology and developed an interest in strategic communications and corporate social responsibility. While at Georgetown, Nadia served as Chief of Staff for the Black Graduate Student Alliance. Nadia is also a proud alumna of Howard University where she earned a B.A. in International Affairs. Ms. Greene is passionate about music, traveling, and learning about other cultures in her spare time and is a member of Delta Sigma Theta Sorority, Inc.Connect with Nadia Greene:Instagram:       https://www.instagram.com/thanksnadLearn more about Aikan Acts Performing Arts Program: 1:1 Consultation: https://aikanacts.samcart.com/products/1-on-1-consultation-with-aikan-acts-founder---nakia-dillard?sc_ref=MH1wfhyxifJCjViW&sc_vis=2Pnl3venarwUI5eEOG2asot0iwDPalAdult Acting Class: https://aikanacts.samcart.com/products/adult-acting-classes?sc_ref=MH1wfhyxifJCjViW&sc_vis=OTTV7DvAjaUREMtnXxqmU4GSMnA642 Pre-Teen Acting Class: https://aikanacts.samcart.com/products/pre-teen-acting-classes?sc_ref=MH1wfhyxifJCjViW&sc_vis=rPb1G8PCcGd63FPWFhBM9y4vsu5OjUTeen Acting Class:https://aikanacts.samcart.com/products/teen-acting-classes?sc_ref=MH1wfhyxifJCjViW&sc_vis=y7mKCWKEamS9NF7QNgkum3EYH4kh9EGet a Greenlight Debit Card for Your Children:https://share.greenlight.com/96453721Connect with Innervision Consulting, LLC:https://www.innervisionllc.comPurchase Malik's First Job: Financial Principles for Teens:www.maliksfirstjob.comStart your podcast on Buzzsprout:https://www.buzzsprout.com/?referrer_id=1847701 Follow Malik's First Job on Social Media Facebook:       https://www.facebook.com/maliksfirstjobInstagram:       https://www.instagram.com/maliksfirstjobTwitter:            https://www.twitter.com/maliksfirstjob

Two-time Emmy and Three-NAACP Image Award-winning, television Executive Producer Rushion McDonald, interviewed Beau Henderson.  Beau is the host of The Retirement Resource Show, he has helped more than 3,000 clients improve their relationship with money to live a unique definition of a fulfilled life with purpose.  Interview Questions: •    What is a good retirement age?•    How to help protect your loved ones and people in your community from scams?•    Educate them about government imposter scams - anything from incoming phone calls, emails, texts and more•    Discuss how to report scams and what to do if you have shared your financial information with scammers•    Spring cleaning your financial and retirement strategy •    Protecting the people and things that they care about the most •    Addressing non-financial considerations to ultimately living their unique definition of a RichLife in retirement #BEST #STRAW #SHMS  See omnystudio.com/listener for privacy information.

Two-time Emmy and Three-NAACP Image Award-winning, television Executive Producer Rushion McDonald, interviewed Beau Henderson.  Beau is the host of The Retirement Resource Show, he has helped more than 3,000 clients improve their relationship with money to live a unique definition of a fulfilled life with purpose.  Interview Questions: •    What is a good retirement age?•    How to help protect your loved ones and people in your community from scams?•    Educate them about government imposter scams - anything from incoming phone calls, emails, texts and more•    Discuss how to report scams and what to do if you have shared your financial information with scammers•    Spring cleaning your financial and retirement strategy •    Protecting the people and things that they care about the most •    Addressing non-financial considerations to ultimately living their unique definition of a RichLife in retirement #BEST #STRAW #SHMS  See omnystudio.com/listener for privacy information.

It's Not Nothing to have written a book that grabs you on the very first page and makes you not want to put it down. It's Not Nothing to have written a book where you've got this gorgeous intergenerational relationship that makes you laugh and makes you cry. It's Not Nothing to have written a book that is unafraid to tackle some of the most critical issues of today. It's Not Nothing to have written that book for middle graders. And it's Not Nothing to have the most inspiring and thoughtful conversation with best-selling author Gayle Forman, on this week's episode of the Adventures in Learning podcast. Episode Summary: Join us for an inspiring conversation with best-selling author Gayle Forman about her latest book, Not Nothing. Discover the transformative story of 12-year-old Alex and 107-year-old Holocaust survivor Josey, whose bond changes both their lives. Gayle shares her personal and historical inspirations, the delicate balance of humor and serious themes for young readers, and the significance of intergenerational storytelling.Key Points:(0:00 - 04:34): Introduction to Not Nothing. Meet Alex, Josey, Olka, and Maya-Jade, and explore their poignant connections.(04:34 - 16:18) Intergenerational Storytelling and Bridge Building. How do you connect the Holocaust to issues faced by children today? We explore the power of humor blended with historical narratives to create genuine connections. Plus, Gayle shares practical tools like Generational Vocabulary Guides and Interview Questions for meaningful conversations. There are also many insightful educator resources for Not Nothing on her website.(16:18 - 20:32): Finding Hope in Rising to the Occasion of Our Lives. We talk about resilience and growth, as well as the importance of stepping out of our comfort zones and facing life's challenges with grace and generosity. (20:32 - 22:32): Empowering the Next Generation: We reflect on the resilience and inspiration of today's young people and the importance of modeling strength and supporting their growth.Resources and Links:Pre-order Not Nothing by Gayle FormanGayle Forman's WebsiteNot Nothing Educator ResourcesGenerational Vocabulary Guides and Interview QuestionsAre You Ready to Rise to the Occasion? Operation Rise resourcesAdventures in Learning Podcast WebsiteSupport the Show.Read the full show notes, visit the website, and check out my on-demand virtual course. Continue the adventure at LinkedIn or Instagram. *Disclosure: I am a Bookshop.org. affiliate.

“Correctly diagnosing your people's performance issues will mean you enjoy the benefits of watching your people grow and thrive, and they will never forget that you did that for them.” Chief, today we continue with Part 3 of our How to think like a CEO Series, and we're going to look at how to build confidence in your people. I believe that one of the biggest problems in both sport and business - and I have seen this over and over and over again - is misdiagnosis of performance issues. Leaders will talk about their people not having the right capability, but they simply lack the skills. Luckily, misdiagnosis of performance issues is something we can fix, and I will take you through this process in this episode.

In this episode, Coach Amanda and Coach Nick are joined by special guest Justin Andreas. They discuss their recent activities, including trail running, long runs, and running in the rain. They also answer a listener question about packing a toothbrush for long runs. Coach Nick shares his grievance about run clubs being labeled as dating clubs, expressing concerns about objectification and creating an uncomfortable environment. Nick, Amanda and Justin discuss various topics related to ultra running, including training, power hiking, and the importance of finding someone with similar interests in a run group. They talk about how the trail running community is known for its inclusivity and camaraderie, with runners often forming deep connections during races. They end the episode talking about how supportive the community is firsthand. ------------------------------------------------- (00:00) Blooper and Guest Intro (13:56) Listener Love: Brushing Teeth During Long Runs (18:32) Grieving About Run Clubs Turning into Dating Clubs (23:41) The Appeal of Ultra Running (26:31) Understanding Ultra Races (32:22) Fueling and Pacing in Ultra Running (40:20) Conquering Climbs in Trail and Ultra Races (50:32) The Supportive and Inclusive Trail Running Community (54:42) The Joy of Being in Nature and Experiencing the Trails (01:00:39) Interview Questions with Justin ---------------------------------------------- Justin Andreas, is a proud trail and ultra runner who has completed many races all over the country to include four 100 milers. His love for the outdoors and running started at a very young age, but once he discovered trail running in 2018 there was no looking back. There is something special with being in nature, cruising on the trails, and crushing some vert! After completing multiple races he decide he wanted to help other adventurers crush their goals as well. In 2022 he became a UESCA trail and ultra running coach. He has helped many athletes discover their true potential and crush races from 5K to 100 miles. Beyond his coaching and hobby life, Justin is an active duty Air Force Firefighter, husband of 16 years, dog dad, and certified nerd. He is currently stationed in Alaska and resides in the North Pole. Justin - Instagram Golden Hour Adventures Podcast ----------------------------------------------------- Contact us: Amanda - ⁠@amanda_katzz⁠ Nick - ⁠@nklastava⁠ Buy Me A Coffee Email - betweentwocoaches@gmail.com

Interview Questions.... Homework.... Serbia.... Summer Concert... Enjoy!

“There's been too much focus on profit outcomes in business rather than maybe building the process along the way through empowering people, through effective delegation.” In this Best of Series episode of The Inner Chief podcast, I speak to Cliff Gale, former Managing Director of Lite n' Easy for over 20 years, on leading with passion, respect for your people and keeping the soul alive in your business.

Improve your job search outcomes with these tips Erin Wolfram shares on this episode of Leadership on the Links!  Erin is a Certified Professional Resume Writer (CPRW) and Professional Etiquette Consultant who is the owner of Career Advantage Golf –  career consulting services geared toward professionals in golf course maintenance and turf management.  Her business partners with the Golf Course Superintendents Association of America (GCSAA) to provide its members with free resume and cover letter review services, along with additional discounted career services.  Prior to becoming a business owner, Erin worked in career services and career course development. Erin has her B.S. in Secondary English Education from Kansas State University and a Master of Science in Counseling Psychology and a Master of Science in Educational Technology from The University of Kansas. In this episode, Erin Wolfram of Career Advantage Golf shares insights aspiring superintendents and other golf professionals can use to stand out in their job search. Demonstrate the Value You Can Bring After reviewing thousands of resumes, Erin can confidently say many job seekers are very duty and responsibility focused. While this can be a great way to highlight your experience, it's important to also demonstrate what you have accomplished in previous roles. Showcasing successful projects, leadership strengths, and tangible results all help differentiate yourself from other candidates. Her advice is to highlight how your leadership skills positively impacted your facility, crew, and the overall organization. Update Your Application Materials on a Regular Basis It's very common for Erin to run into job seekers who haven't updated their application materials, such as their resume, cover letter, and portfolio, in over a decade. Of course, this often leaves these job seekers little time to update their materials and submit a polished application. Erin recommends taking a more proactive approach by regularly updating these materials, even if you are not actively applying for jobs. This ensures your information is accurate, up to date, and not rushed.  Tailor Your Application to Each Role Hiring managers can spot an application that was copy and pasted from another. Erin recommends first developing a strong foundational resume and then tweaking it to adhere to the job you're applying for.  It's important to show employers that you put the effort into your application. Hiring managers want to see that you can communicate your specific strengths as a candidate in relation to the role.  Take an Active Interest in Your Profession Don't just join professional associations, but take an active role in them. Go to the meetings and annual conferences, network with members, build relationships, and really market yourself.  By doing this, you are showing others that you are committed to your industry and professional development. You will soon find that by fostering these connections, more opportunities will come your way.  Enjoy this episode with Career Advantage Golf owner Erin Wolfram… Soundbytes 19:21-19:46 “I think, in this industry, in particular, portfolios are important. And I find that a lot of people don't have a portfolio. And again, sometimes they are requested to bring a portfolio to an interview, and then there's this mad dash to get something together that could be much better if they would have started early. So I think portfolios are a great way to market yourself in this industry. ” 20:47-21:14 “In order to really market yourself in an interview, you want to provide specific answers that give quality examples that demonstrate the value that you've brought to your previous organizations that you will then bring to this future organization. So, really thinking about specific examples that demonstrate your greatest skills, strengths, and qualifications.” Quotes  “The folks who I work with who utilize LinkedIn, and utilize it effectively, are marketing themselves better than others.” “Think of examples that you want to share with others. And know that it's not bragging, it's not being conceited. It's what you have to do to demonstrate your value.” “Get with your partner, get with your friends, get with someone like me, and actually practice answering questions, because it's not something that's comfortable, right?” “I do recommend that you get some advice from somebody else in your industry.” Links mentioned in this episode: Tyler Bloom Consulting: https://tylerbloomconsulting.com/ Career Advantage Golf: https://careeradvantagegolf.com/ Connect with Erin Wolfram on LinkedIn: https://www.linkedin.com/in/erinwolfram/ | https://www.linkedin.com/company/careeradvantagegolf/   

“My mother has this wonderful saying: Tell the time, don't build the clock. Many of us are clock builders when we communicate, but if we can structure our messages to be concise and clear, we can be much better communicators in any situation.”   This is a special episode only available to our podcast subscribers, which we call The Mini Chief. These are short, sharp highlights from our fabulous CEO guests, where you get a 5 to 10 minute snapshot from their full episode. This Mini Chief episode features Matt Abrahams, author of ‘Think Faster, Talk Smarter'. His full episode is titled Managing your reputation before you enter a room, thinking on your feet, and getting to the point. You can find the full audio and show notes here:

Welcome to 6th segment of Ask Us Anything. In these fun episodes of of the Special Education for Beginners podcast, Jennifer and her monthly co-host, Paul,  answer the questions you ask.Today's questions:Yesenia asks “When applying, what interview questions should I expect and what should I ask?"From Mark..."I don't understand how to progress monitor and keep up with all that data."Talking Points:Interview Tips for Special Education Teachers:Importance of asking about interview panel members.Significance of having special ed teachers in the interview process.Key interview questions on collaboration, behavior management, differentiation, and paperwork management.Jennifer emphasizes the importance of being proactive with consistent expectations and routines.Paul discusses the strategic approach to discipline and inclusion in general education activities.Progress Monitoring:Strategies for effective and manageable progress monitoring.Using tools like spreadsheets and established programs (e.g., AIMSweb, FastBridge) for tracking student progress.Importance of consistency and rewards for student improvements.Jennifer suggests a new exit ticket system for weekly progress snapshots, available as a growing bundle on TPT.Resources Mentioned:Prepare for a job interview with these 50 potential questions and example answers Interview Questions for Special Education Teachers | Resume TemplatePinpoint exactly what skills your students can and cannot do, write goals and PLAAFP statements using the assessments and then use the same progress monitoring forms to track the data K-5 Progress Monitoring Assessment SystemBrand New Resource: Special Education Exit Tickets for Progress Monitoring-Growing BundleThese exit tickets provide a structured, consistent method for special education teachers to gather real-time data on student performance. These Exit Tickets are customized to align with the goal:Exit Tickets for Progress MonitoringGet your FREE copy of Impact Statement Mastery: Your Step-by-Step Guide to Writing Personalized IEPs.Expert tips and strategies,Easy-to-follow formats, andReal-life examples that bring theory to life.A must-have for every special education teacher and related service provider. Follow JenniferInstagramTPT

“I just want to make sure the right people get the right things in the right way. And I also want to make sure that people like you and me could have a direct impact on a disaster event that's happening overseas."   This is a special episode only available to our podcast subscribers, which we call The Mini Chief. These are short, sharp highlights from our fabulous CEO guests, where you get a 5 to 10 minute snapshot from their full episode. This Mini Chief episode features Juliette Wright OAM, Founder & Director of GIVIT and Recovere. Her full episode is titled Revolutionising misguided charitable giving, having a million conversations, and leaning into anxiety. You can find the full audio and show notes here:

“I feel that if you understand finance and economics, you understand how most of the world works.”   In this episode of The Inner Chief podcast, I speak to Joel Holland, CEO of Harvest Hosts on why unhappiness is a requirement for entrepreneurialism, switching seats from CEO to Chair, and buying versus building a business.

“We're trying to ease the financial pain for the next generation in the green and gold.”   This is a special episode only available to our podcast subscribers, which we call The Mini Chief. These are short, sharp highlights from our fabulous CEO guests, where you get a 5 to 10 minute snapshot from their full episode. This Mini Chief episode features Gold medallist and 5-time Olympian, Natalie Cook OAM OLY. Her full episode is titled How to out-think the opposition, and why it takes an ecosystem to win a gold medal. You can find the full audio and show notes here:

Join Kelly and Tiffany as they chat about some lesser known birth interventions and the importance of physiological birth experiences.00:00 Introduction21:32 Who You Invite to Your Birth30:20 The Power of Words33:22 Creating a Sacred SpaceLinks to all the extra good stuff:Beautiful One Free Resources: HERENatural Birth Foundations Freebie: HEREThings you can Decline Freebie: HEREJoin our email community: HERESubmit your answer-on-the-show questions: HERE

“Decision friction is when you deliberately interrupt your thoughts before forming a judgement. You adopt a series of prompts or questions that are like a speed bump for your mind if you're in a hot state.”   This is a special episode only available to our podcast subscribers, which we call The Mini Chief. These are short, sharp highlights from our fabulous CEO guests, where you get a 5 to 10 minute snapshot from their full episode. This Mini Chief episode features Nuala Walsh, Founder & CEO of MindEquity and author of Tune In: How to make smarter decisions in a noisy world. Her full episode is titled The art of decision-making like a ninja, and learning to control your emotions and recognise your biases. You can find the full audio and show notes here:

“Are you or someone else owning the developmental pathway for your career?”   Chief, in today's minisode I'm going to cover how to choose the right course that will significantly boost your career. In today's busy world, there are just so many options, so it's incredibly hard to know how to sift out the bad options from the good ones. And then, to compound the challenge, you end up having to commit to something where there is no guarantee!  

In this quick listen episode Tiffany guides listeners through 23 essential questions to ask during a midwifery interview:Learn the importance of understanding the midwife's philosophy on birthUnderstand the nuances of a midwife's care practices by asking questionsFind out the logistical aspects like scheduling and the financial investment, upfrontHear about the significance of finding a care provider who aligns with your values and needs00:00 Introduction to the Episode00:24 Understanding Midwifery Interviews01:51 23 Questions to Ask in a Midwifery Interview14:43 Exploring the Role of a Midwife18:47 Next Steps After Choosing a Midwife20:08 Closing Remarks and Future OpportunitiesLinks to all the extra good stuff:CLICK HERE to Join the brand new Beautiful One Beta Birth Class!!! Free Download: Questions to Ask in a Midwifery InterviewJoin our email community + get instant access to our awesome Sleep Freebie: HEREBrowse all our favorite women's supplement recommendations: HERESubmit your answer-on-the-show questions: HERE

“I knew I was going to be sued by Nike, but I did my research and I knew that they couldn't just come and sue me, they had to issue you a cease and desist.”   This is a special episode only available to our podcast subscribers, which we call The Mini Chief. These are short, sharp highlights from our fabulous CEO guests, where you get a 5 to 10 minute snapshot from their full episode. This Mini Chief episode features the former CEO of SKINS and now Chair of eo, Jaimie Fuller. His full episode is titled Unlocking the secrets of the world's greatest athletes and teams, coping with rapid growth, and “persivilience. You can find the full audio and show notes here:

Finding the Right Midwife: A Comprehensive Guide for Expecting MothersKelly and Tiffany provide a detailed discussion about how to find the right midwife once you are pregnant . The conversation revolves around:Understanding what type of midwifery care you wantCollecting midwife referrals + researching midwivesInterviewing + consulting with midwives before you hire themAddressing the problematic aspects of the US maternity care system by normalizing midwifery care00:00 Introduction and Welcome00:21 Understanding the Need for a Midwife02:31 Exploring the Midwifery Model of Care04:09 Contrasting Midwifery and Medical Models of Care09:03 The Importance of Quality Prenatal Supplements13:42 Personal Experiences with Midwifery Care17:13 Getting Clear on Your Ideal Midwife21:27 Understanding Your Birth Preferences21:42 Collecting Midwife Referrals22:32 The Importance of Word of Mouth in Choosing a Midwife24:33 Researching Midwives Online25:38 Doing In-depth Research on Potential Midwives28:39 Interviewing and Consulting with Midwives29:41 The Importance of Mutual Fit in the Midwife-Client Relationship35:57 The Role of Midwives in Normalizing Birth38:07 Joining Our Beta Childbirth Education ClassLinks to all the extra good stuff:CLICK HERE to Join the brand new Beautiful One Beta Birth Class!!! 25% off Professional Grade Supplements at Fullscript: HEREJoin our email community + get instant access to our awesome Sleep Freebie: HEREBrowse all our favorite women's supplement recommendations: HERESubmit your answer-on-the-show questions: HERE