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Dearest listeners. In this last episode we recorded in 2020, we wanted to give an overview of our year-in-dramas that was both personal and encompassed the larger fandom. So, between our silly and serious awards and discussions of personal favourites, you will hear the voices of other drama watchers across the world telling us about their thoughts and experiences of dramas in 2020. --TIMESTAMPS-- 00:15:01 - Introducing the Goguma Awards! 00:20:41 - Best SFF Concept 00:30:30 - Biggest Waste 00:35:15 - Bad Start, Good Ending 00:36:42 - Stupid at the Last Second 00:44:47 - Racist Drama Most Vigorously Defended 00:45:39 - Best Comfort Drama 00:48:42 - Best Partners 00:56:36 - Best OTP That Wasn't 01:03:20 - Puppy of the Year + Ajusshi of the Year 01:06:04 - Unni of the Year 01:07:16 - ACTUAL Puppy of the Year 01:11:24 - SECRET AWARD! 01:13:39 - Best Episode Endings 01:16:58 - Best Epilogues 01:23:08 - Best Wardrobe & Style 01:30:50 - Best Single OST 01:33:55 - The Ones That Made Us Laugh Until We Cried 01:36:50 - Most Quippy 01:43:03 - Best Watch Outside K-Dramaland 01:51:45 - Anisa's Top 3 01:56:43 - Paroma's Top 3 02:05:07 - Saya's Top 3 02:11:48 - Final Words (and a riddle!) If you're curious about the voices in the episode, meet them below and look them up on twitter! --LISTENER NOTES-- 00:05:36 - Natalie 00:14:04 - Rue @ruenicca 00:28:26 - Rimi @_payodhi 00:42:49 - Dr Chi @chinyereosuji 00:55:27 - Anja 01:01:38 - Kfangurl @kfangurl 01:10:00 - Abdul @pakistanipepper 01:21:19 - Supriya @supriyan 01:29:26 - Lils @lilstomas 01:41:41 - Helena 01:49:30 - Lee @lee_tennant 02:16:28 - Saner --ALL THE LINKS-- That weird book Anisa found: https://www.goodreads.com/book/show/54594933-kissing-the-coronavirus Overture [Stranger 2]: https://www.youtube.com/watch?v=4RuMBbEVGWc Red Backpack [Good Casting]: https://www.youtube.com/watch?v=Ae1ESwAbTq0 Follow us on Twitter @dramasoverflow and Instagram @dramasoverflowers_. Email us at dramasoverflowers@gmail.com. Our Amazing Patrons are: Egads, Steven Blackmore, Lia W., Hades, Gracefulegg, Divina, Jenmole, Saoirse10, MCG, Humbledaisy, Eunice Choi, Jojo, Rue, k8ekol, mindy, Liliana, Edyth, Marcia, unatuna, Dr. Chi, and newcomers to the Patreon family, Cloggie and Lesley H. Thank you, and know that we love you very much. ❤︎ Support us at www.patreon.com/dramasoverflowers, or by leaving a review on the podcast app of your choice, OR simply by telling your friends. This podcast is part of the Frolic Podcast Network.
How many of you feel that your social media engagement is dropping constantly compared to before? With so much noise around social media and strategies for branding, marketing, and customer service on social, it’s high time we got some advice from an expert on how to truly deal with customer experience on social. In this episode, Dan unveils a winning formula to influence customer love on social also talks about how you can make your brand lovers be louder than your haters. Listener Notes - 1.06 - Social media’s growing role in the overall customer experience 3.20 - Using social media as a medium to test and scale marketing, positioning hypothesis 6.15 - Managing crisis on social 11.53 - Hiring for a stellar social media team and ensuring that they align with the marketing and support folks. 17.18 - Shift in focus from one-to-many broadcast to one-to-one messaging on social 21.30 A winning formula to influence customer love on social - how do you make the lovers to be louder than haters. 27.30 - One advice to sustain your social media strategy 30.02 - Dan’s take on influencer marketing and its impact on your branding efforts
At Typeform everything is centered around the customer and you will concur when you hear this: The customer success division in the company is responsible for sales, account management, and prospecting functions. And to evoke your curiosity a little further, the sales team operates without any quotas or commissions. David Apple, General Manager - US and VP of Customer Success at Typeform joins us to talk about how his team operates, competition, difficult customers, hiring for customer success, and the journey from football (Barcelona) to American football (Silicon Valley). Listener Notes: [00.23] -- Net retention has done more harm than good [01.20] -- Customer success is the champion of net retention, not owner [02.18] -- If you’re looking for a push sales guy, I am not your guy. [03.35] -- Sales team not commissioned at Typeform (to avoid negative incentive) [04.37] -- If self-service is what customers want, let it be [05.33] -- Typeform is more inward focussed [07.15] -- Breakdown of an email response to an unhappy customer [08.25] -- How to deal with an unhappy social-savvy customer [10.15] -- Proactive customer service: From firefighting to fire prevention [13.05] -- The SURF concept at Typeform [13.45] -- From Football to American Football (Barcelona to Silicon Valley) [16.41] -- Hiring for customer success (The great customer success skills are not so scalable) [18.40] -- Dan Steinman [19.17] -- High Output Management - Andrew Grove [19.48] -- Harvard Business Review on Managing Yourself [20.04] -- Spin Selling
If you’re a B2B product, chances are your lead generation strategy relies largely on inbound channels that ties closely to creating content. In the last 5 years, the cost to advertise and acquire customers have increased by significant rates – CAC increased by 50% in both B2B and B2C spheres. We’re also paying 20-40% more for content creation when compared to 5 years ago. (Source: ProfitWell). To top this all, content shock is real (Take one scroll through your Pocket account/bookmarks feed and you’ll concur in no time) and attention spans are faltering. Growing an audience and proving ROI on your content is a sporadic win and the kind of the advice on the internet is stale and unactionable. Ed Shelley shares with us a whole new perspective on the content process — journalistic and business case mindset for ideation, naturally high engagement for distribution, and hiring people for content who are not an obvious choice for the role. Listener Notes: [00.22] -- Journalistic approach to pitching stories [01.05] -- Thinking around the business case for a piece of content [02.18] -- Immerse yourself in the industry [03.40] -- Content is dissolving the same problem the product is [05.25] -- Distribution is an ever-evolving process [5.35] -- Producing content that can be naturally distributed [9.18] -- Distribution doesn’t involve deep work but short a buzz of activity [10.35] -- Splitting ownership of production and distribution between different people [11.20] -- Hire people who are traditionally not an obvious placement inside the team [12.30] -- Hiring for the content team: Traits [12.55] -- Picking from different disciplines [15.20] -- First Round Capital
Two Destinies for the price of one! For this episode, the Battle Bards are gearing up in their favorite space armor to take on highlights from both of the Destiny soundtracks. From buyer's regret to confusing the gender of a key character, there is all sorts of on-air therapy happening with this kooky trio! Episode 116 show notes Intro (feat. "Sepiks Prime," "The Wilds," and "Ikora") "Inner Light" from Destiny 2 "The Traveler" from Destiny 1 "The Ecstasy (Jupiter)" from Destiny 1 "Lost Light" from Destiny 2 "The Last City" from Destiny 2 "Holliday" from Destiny 2 "The Farm" from Destiny 2 Which one did we like best? Listener Notes: rafael12104, Katriana, Veon91 Jukebox Picks: "Becalmed" from Sea of Thieves, "Track One" from Loong Online, and "Riverside Bogie" from Railway Empire) Outro (feat. "The Union (Mercury)") Talk to the Battle Bards on Twitter! Follow Battle Bards on iTunes, Stitcher, Player.FM , Google Play, and Pocket Casts! Find more podcasts at The Gaming and Entertainment Network!
Happy Holidays everyone! For our last episode of 2013, we were approached by our friends Tom and Matt to play 12.31.93 from Worcester, Mass. It's funny because Brad and I actually discussed playing this show, and then we heard from these guys. Serendipity! It's a great 3 set show, of course, and we hope you enjoy. The show's setlist is below, and visit http://hfpod.blogspot.com/ for our Listener Notes and for more information. One quick appeal: Please review us on iTunes! -- Phish 12.31.93, Worcester Centrum Centre, Worcester, MA Set 1: Llama, Guelah Papyrus, Stash, Ginseng Sullivan, Reba, Peaches en Regalia, I Didn't Know, Run Like an Antelope Set 2: Tweezer > Halley's Comet > Poor Heart > It's Ice > Fee > Possum, Lawn Boy, You Enjoy Myself Set 3: Auld Lang Syne > Down with Disease Jam > Split Open and Melt, The Lizards, Sparkle > Suzy Greenberg > Hold Your Head Up > Cracklin' Rosie > Hold Your Head Up, Harry Hood, Tweezer Reprise E: Golgi Apparatus, Amazing Grace See acast.com/privacy for privacy and opt-out information.
Hello friends! This week we're doing another guest pick, this time from our friend Wally (aka @waxbanks). We had a great conversation about his Phish journey (and his writing, which can be found here), and we discussed and played Set 2 of 11.14.97, from West Valley City, UT. The show's setlist is below, and visit http://hfpod.blogspot.com/ for our Listener Notes and for more information. One quick appeal: Please review us on iTunes! -- Phish 11.14.97, The "E" Center, West Valley City, UT Set 2: Wolfman's Brother -> Piper > Twist > Slave to the Traffic Light E: Bold As Love See acast.com/privacy for privacy and opt-out information.
Hope everyone had a great Thanksgiving. This week we have another guest pick, this time from our friend Scott. We had a great conversation, and we discussed and played Phish 11.16.91, from Washington, DC. The show's setlist is below, and visit http://hfpod.blogspot.com/ for our Listener Notes and for more information. One quick appeal: Please review us on iTunes! -- Phish 11.16.91, The Bayou, Washington, DC Set 1: The Landlady, Uncle Pen, Wilson > Runaway Jim, It's Ice > Sparkle > Fluffhead, Foam, Stash, Ya Mar, Cavern Set 2: Tube > My Sweet One > Bathtub Gin, Brother, You Enjoy Myself, Horn > Chalk Dust Torture, Hold Your Head Up > Terrapin > Hold Your Head Up, Llama E: Glide, Rocky Top See acast.com/privacy for privacy and opt-out information.