Podcasts about Churn

We've heard the old adage about how it's cheaper to keep a current customer than it is to acquire a new customer but is it true? Not only is it true but it goes deeper than that. I want to explain how your retention and churn rate will affect your coaching business long term, what churn rate is if you aren't aware of it, and the value of having great coaching skills to keep clients longer. Topics include: - Coaches Always Want More, More, More- Retention and Churn Rate- Nutrition Coaching Collaborative- Review, Rate, and Share- Churn/Turnover Rate- Roster Example- Coaching Skillsets and Knowledge are Vital- Doing the Math---------- ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠My Live Program for Coaches: The Functional Nutrition and Metabolism Specialization ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠www.metabolismschool.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠---------- [Free] Metabolism School 101: The Video Series⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠http://www.metabolismschool.com/metabolism-101⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠----------Subscribe to My Youtube Channel: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://youtube.com/@sammillerscience?si=s1jcR6Im4GDHbw_1⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠----------⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Grab a Copy of My New Book - Metabolism Made Simple⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠---------- Stay Connected: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Instagram: @sammillerscience⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Youtube: SamMillerScience⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Facebook: The Nutrition Coaching Collaborative Community⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠TikTok: @sammillerscience⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠----------“This Podcast is for general informational purposes only and does not constitute the practice of medicine, nursing or other professional health care services, including the giving of medical advice, and no doctor/patient relationship is formed. The use of information on this podcast and the show notes or the reliance on the information provided is to be done at the user's own risk. The content of this podcast is not intended to be a substitute for professional medical advice, diagnosis, or treatment and is for educational purposes only. Always consult your physician before beginning any exercise program and users should not disregard, or delay in obtaining, medical advice for any medical condition they may have and should seek the assistance of their health care professionals for any such conditions. By accessing this Podcast, the listener acknowledges that the entire contents and design of this Podcast, are the property of Oracle Athletic Science LLC, or used by Oracle Athletic Science LLC with permission, and are protected under U.S. and international copyright and trademark laws. Except as otherwise provided herein, users of this Podcast may save and use information contained in the Podcast only for personal or other non-commercial, educational purposes. No other use, including, without limitation, reproduction, retransmission or editing, of this Podcast may be made without the prior written permission of Oracle Athletic Science LLC, which may be requested by contacting the Oracle Athletic Science LLC by email at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠operations⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠@sammillerscience.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. By accessing this Podcast, the listener acknowledges that Oracle Athletic Science LLC makes no warranty, guarantee, or representation as to the accuracy or sufficiency of the information featured in this Podcast."

On this special segment of The Full Ratchet, the following Investors are featured: Rusty Ralston of Swell VC Godard Abel of G2 Han Shen of iFly.vc We asked guests to share the best question they've ever been asked by an allocator. The host of The Full Ratchet is Nick Moran of New Stack Ventures, a venture capital firm committed to investing in founders outside of the Bay Area. We're proud to partner with Ramp, the modern finance automation platform. Book a demo and get $150—no strings attached.   Want to keep up to date with The Full Ratchet? Follow us on social. You can learn more about New Stack Ventures by visiting our LinkedIn and Twitter.  

The Future of Insurance Sales is HEREWe're now LIVE with a select group of agents.This is the first and only 24/7 AI-powered sales coaching platform built exclusively for insurance professionals.With real-time call grading, on-demand role-plays, and personalized coaching after every conversation, it helps producers close more and gives agents their time back. Text AI to (816) 727-7610 to request access to the demo.Watch the full episode on YouTube: HEREWhat's in this episode:Scaling from 200 to 600 policies a month isn't luck—it's process, accountability, and relentless execution. In this episode, George Elossais breaks down exactly how his agency tripled production in three years to become a Top 10 office out of 20,000.You'll hear how he trains new hires to write auto, fire, life, and health in 30 days, why activity metrics (1,200 calls + 20 fact finders) are non-negotiable, and how AI is fueling smarter marketing and onboarding. If you're ready to lead a high-volume, high-retention team, George hands you the playbook.[00:00] Why George almost quit—and what kept him in the game[02:00] From 200 to 600 policies: the 3-year transformation[05:00] The “30-Day Rule”: new hires writing auto, fire, life, and health fast[10:00] The role of shadowing, scripting, and immersion in training[14:00] Metrics that matter: 1,200 calls, 20 fact finders, 4 referrals[18:00] Using fact finders to train smarter, not harder[22:00] Scripts > checklists: eliminating weak conversations[25:00] Churn control: why recommendations must be need-based[28:00] Marketing at scale: feeding 15 leads per day per rep[32:00] The AI edge: reallocating ad spend and building an “AI George”[38:00] The future of AI in sales: humans still closeTEXT MICHAEL DIRECTLYHave a question or want to talk to Michael directly? It's really him, not a robot. Text “BUZZ” to (816) 727-7610 Book a Demo – Agency Coach AIThe first 24/7 AI sales coaching platform built for insurance pros. Real-time grading, role plays, and coaching that help producers close more deals.Learn More: Let's Talk FREE 7-Day Demo – Weaver Sales AcademyTry it: CLICK HERE Tools + Free Resources https://www.weaversa.com Connect with Michael OnlineLinkedIn: linkedin.com/in/michaelweaverwsaYouTube: @michaelweavertrainingFacebook: facebook.com/themichaelweaverInstagram: @michaelweaver

Provisionsmodelle im Vertrieb entscheiden über Performance und Planbarkeit. In dieser Folge spreche ich mit Alexander Dosse (Centify) darüber, welche Provision wann passt – und was im Sales einfach nicht funktioniert. Provisionen polarisieren: Von „braucht kein Mensch“ bis „ohne Provision keine Performance“ habe ich alles gehört. Mein Grundsatz: Provision ist ein Führungs- und Steuerungsinstrument, kein Ersatz für Management. Sie wirkt, wenn sie schnell spürbar ist, auf beeinflussbaren KPIs basiert und transparent abgerechnet wird. Genau hier passieren die größten Fehler: zu späte Auszahlungen, falsche Kennzahlen (z. B. EBIT), Deckelungen, die Leistung ausbremsen, und Quoten, die am Team vorbei geplant werden. Gerade im SaaS greifen mehrere Rollen ineinander: SDR, AE, PreSales und CSM. Bewährt hat sich eine gemeinsame Logik mit klarer Rollenwirkung. Ein praxiserprobtes Setup: Der SDR erhält eine Pauschale pro qualifiziertem Termin plus kleinen Deal-Anteil, der AE den größeren Abschlussanteil, der CSM wird über Verlängerung, Churn und Expansion incentiviert. So richten sich Provisionsmodelle im Vertrieb auf Umsatz, Kundennutzen und nachhaltiges Wachstum aus. Vier Bausteine für 90% der Fälle 1) Dealbeteiligung: prozentual am Umsatz/DB mit sauberer Attributionslogik – ohne „Mäuler-Stopfen“. 2) OTE/Quote: variables Zielgehalt (z. B. 70/30 oder 60/40 in DACH; 50/50 häufig in USA/UK) mit Cliff und Accelerators für Übererfüllung. Wichtig: nie nach oben deckeln, sonst werden Deals geschoben. 3) Bonuszahlungen: fixe Beträge für kurzfristig beeinflussbare Aktionen (z. B. „qualifizierter Termin“, „Produktbundle verkauft“). 4) SPIFs: zeitlich begrenzte Sprints zum Monats-/Quartalsende – monetär oder als Sachprämie. Starker Hebel, um Verhalten gezielt zu steuern. Vermeide Fehlanreize: Wer nur nach Marge vergütet, verkauft keine Neueinführungen. Wer erst am Jahresende zahlt, verliert Motivation. Und wer ohne Datenqualität plant, erntet Misstrauen. Darum mag ich Tools, die Echtzeit-Transparenz schaffen: Centify dockt an gängige CRMs an, rechnet automatisch und erlaubt Simulationen für neue Pläne. Umsetzungstipp: Ziele top-down & bottom-up kalibrieren, historische Daten prüfen, Regeln einfach formulieren („ein Satz, ein Beispiel“), monatlich auszahlen – und Kultur nutzen: Rankings, Golden Hours, kleine Wettkämpfe. So entsteht positiver Leistungsdruck statt System-Gaming. Fazit: Das perfekte System gibt es nicht – aber das passende. Mit klaren KPIs, schneller Auszahlung und den vier Bausteinen setzt du Provisionsmodelle im Vertrieb so auf, dass sie Wachstum wirklich treiben.  

I chat with Craig Hewitt , founder of Castos. We talk about his journey from running a podcast editing agency to building a SaaS hosting platform. We cover the challenges of bootstrapping, raising funds, and going international. Craig shares how he uses distribution channels, how AI affects small teams, and what it's like to scale in a niche market. We end with advice for indie founders on picking business models, taking risks, and keeping up with tech changes.My twitter: https://x.com/wbetiagoAbout Craig HewittTwitter: https://x.com/TheCraigHewittPodcast: https://roguestartups.com/Timestamps by PodsqueezeGreg's Background and Starting Podcast Motor (00:01:02)Getting First Clients and Sales Approach (00:06:29)US vs. Europe: Customer Acquisition Differences (00:08:25)Localization and Multi-Currency Pricing (00:13:18)Transition from Agency to SaaS: Castus (00:16:30)Distribution Channels and Product Positioning (00:19:06)Impact of AI on Team and Product Development (00:25:28)Bootstrapping vs. Raising Money: Tiny Seed Experience (00:30:25)Agency vs. SaaS: Which to Start First? (00:31:33)Tiny Seed Accelerator: Value and Learnings (00:35:55)Distribution, Churn, and Growth Challenges (00:38:56)Balancing Family, Agency, SaaS, and Accelerator (00:41:05)Using Investment to Scale and the Realities of Raising Money (00:44:05)Investor Returns and Exit Expectations (00:51:19)Podcasting Market Realities and Churn (00:54:10)Pricing, Retention, and Content Marketing Plateau (00:57:23)What to Do When Growth Plateaus (01:00:59)AI's Impact on SaaS and the Economy (01:10:21)US vs. Europe: Entrepreneurial Mindset Differences (01:14:53)Conclusion and Where to Find Greg (01:17:58)Links and MentionsTools and Websites"Castos": "00:01:02""Podcast Motor": "00:01:02""Audacity": "00:05:40""Ecom from Skype": "00:05:40""Blueberry": "00:05:50""Buzzsprout": "00:05:50""Seriously Simple Podcasting": "00:17:36""HubSpot": "00:19:14""Cursor": "00:15:11""Zencastr": "00:22:33""Zoom": "00:22:33""Figma": "00:24:26""Cursor": "00:27:41""TinySeed": "00:30:25""11 Labs": "00:26:30""Claude": "00:26:30""Marnus": "00:26:30""TinySeed": "00:48:33""WordPress": "00:51:19""Podsqueeze": "00:54:10""Apple Podcast Connect": "00:55:13""Rogue Startups": "01:17:58"Books"Steal Like an Artist": "00:19:31"Videos and Podcasts"Nathan Barry's Podcast": "01:08:40"

Amit Bendov is Co-Founder & CEO of Gong, the leading AI-sales platform. The company has raised about over $600 million from some of the best in the world including Sequoia, Thrive, Salesforce and more. Gong has surpassed US$400 million in ARR, serves thousands of customers (including multiple Fortune 10s), and is valued at over $7BN.  AGENDA:  00:00 – Why CRM Was Always a Lie and Gong's Secret Insight 04:30 – Will AI Kill Salesforce? Mark Benioff's Nightmare 08:15 – Why 99% of VCs Said No to Gong's Seed Round 12:00 – The Shocking Trial Close That Changed Everything 18:00 – Can AI Make Every Seller Perform Like LeBron? 20:30 – Will Sales Software Shift from Software Budget to Human Labor Budget? 25:00 – Why AI SDRs Are “Stupid” and Bound to Fail 35:00 – Gong's Darkest Hour: Shrinking, Churn, and Losing Muscle 41:30 – The Re-Acceleration Playbook: How Gong Got Back to Hypergrowth 54:00 – Would Amit Ever Sell Gong—or Take It Public?    

In this episode of the Healthy, Wealthy, and Smart Podcast, host Dr. Karen Litzy welcomes Lauren Schoenfeld, founder of Active Core Consulting, to discuss the importance of understanding finances in business. Lauren, a self-proclaimed numbers nerd, specializes in providing fractional CFO services, bookkeeping, and operational coaching for health and wellness entrepreneurs. The conversation kicks off with Lauren explaining what a fractional CFO is, using a relatable pizza analogy to illustrate the concept. Listeners will learn how to manage their finances more effectively, prioritize profit, and move away from the hustle culture as they navigate their entrepreneurial journeys. Tune in for valuable insights that can help transform your approach to business finances!   Time Stamps:  [00:01:21] Fractional CFO explained. [00:07:06] Money goals for new businesses. [00:09:46] Delayed rent negotiations for startups. [00:12:56] Owner's salary importance in business. [00:18:59] Subscription audit for entrepreneurs. [00:24:04] Ability to generate income quickly. [00:25:52] Limiting beliefs around money. [00:29:29] Questioning limiting beliefs. [00:34:10] Key Performance Indicators in Business. [00:39:13] Churn and attrition rates. [00:42:09] Enjoying the entrepreneurial journey.   More About Lauren: Lauren Schoenfeld is the founder of Active Core Consulting, a one-stop shop for entrepreneurs in the health and wellness industry who need a fractional CFO, bookkeeping, sales, or operations coach. Lauren empowers CEO's to have confidence in their finances to put them in the driver's seat of their dream company. She's a self-proclaimed numbers nerd and athlete who helps owners develop a financial plan and execute on the strategy that puts their profit first.   Lauren started at PricewaterhouseCoopers, where she learned the consulting framework. She then mastered the do's and don'ts of scaling a rapidly growing company from her time at WeWork. At her final corporate job, Lauren helped Equinox Fitness Clubs grow from 80 to 105 locations, enter into new international markets, and incubated nine of the most well-known wellness-focused ventures, including Equinox Hotel, Precision Run Studios, and SoulCycle On-Demand. Her final corporate project was to consolidate SoulCycle and Blink Fitness back office into the Equinox processes and systems.   On a personal note, Lauren suffered from burnout working in the corporate world which led to developing a chronic illness. She has grown her business while healing her body through nontraditional modalities and is on a mission to end hustle culture for entrepreneurs!   Resources from this Episode: Active Core Consulting Website Active Core Consulting on Instagram Free Expense Calculator   Jane Sponsorship Information: Book a one-on-one demo here Mention the code LITZY1MO for a free month   Follow Dr. Karen Litzy on Social Media: Karen's Twitter Karen's Instagram Karen's LinkedIn   Subscribe to Healthy, Wealthy & Smart: YouTube Website Apple Podcast Spotify SoundCloud Stitcher iHeart Radio

It's a simple fix…Contracts.     To advertise on our podcast, please reach out to sales@advertisecast.com or visit https://www.advertisecast.com/TheJeffWardShow

Understanding podcast downloads and metrics, including what is the podcast market size? Insights from the Podcast Landscape 2025 report (part 1), claiming your podcast in Apple Podcasts when you don't have access to your original email, sharing your podcast in Spotify just got easier, and stats mean and median download numbers Audience feedback drives the show. We'd love for you to contact us and keep the conversation going! Email thefeed@libsyn.com, call 412-573-1934 or leave us a message on Speakpipe! We'd love to hear from you!

Understanding podcast downloads and metrics, including what is the podcast market size? Insights from the Podcast Landscape 2025 report (part 1), claiming your podcast in Apple Podcasts when you don't have access to your original email, sharing your podcast in Spotify just got easier, and stats mean and median download numbers Audience feedback drives the show. We'd love for you to contact us and keep the conversation going! Email thefeed@libsyn.com, call 412-573-1934 or leave us a message on Speakpipe! We'd love to hear from you!

Growth stalls when gyms rely only on word of mouth. The real question is—how long can a gym survive without consistent new leads?Welcome to Gym Marketing Made Simple—the podcast that helps boutique fitness gyms attract clients and grow with straightforward marketing strategies that actually work.Episode HighlightsBlake and Tommy Allen from Lasso expose the myths around organic-only growth and break down why paid marketing is essential for gyms looking to scale beyond 100–150 members. Backed by data from Two Brain and Push Press, they reveal why the most profitable gyms invest in ads and why ignoring churn rates keeps gyms stuck.Key InsightsMentor companies often discourage paid ads, but data shows top-performing gyms use them.Churn rates of 3–5% make organic-only growth unsustainable.Paid marketing isn't optional, it's the key to breaking past the 150-member ceiling.Franchises like Orange Theory and F45 prove paid ads work by investing heavily in them.Data-driven decisions outperform generic advice every time.Episode Chapters00:00 Intro00:05 Mentor Companies and Paid Ads01:55 Challenges Faced by Gym Owners07:25 Data-Driven Insights on Gym Growth11:47 The Role of Franchises in Marketing34:00 The Impact of Marketing Funnel Stages34:12 The Importance of Data and Evidence34:27 The Evolution of Fitness Marketing34:43 The Role of Mentor Companies in Gym Growth35:26 The Importance of Staying InformedCall to ActionIf you've felt stuck at the same membership numbers, this episode is a reminder that growth requires more than referrals and organic reach. Share this episode with another gym owner and start the conversation about paid marketing that actually drives results.Supporting Information

Maybe ease people into this hobby...See omnystudio.com/listener for privacy information.

Travis Steffen is a serial multi-preneur with 8 exits so far. Growth mentor at most major SV accelerators. Doctoral candidate in business focused on quantum. Solving subscription churn at Revatto.com. Top 3 Value Bombs 1. Success is built through intense focus on one clear problem for one clear customer avatar. 2. Reducing churn is often ten times more cost-effective than acquiring new customers. 3. Talking directly to customers unlocks the most powerful insights for growth and retention. Visit Revatto for a demo and 1,000 dollars in commission-free recoveries - Revatto Sponsors HighLevel - The ultimate all-in-one platform for entrepreneurs, marketers, coaches, and agencies. Learn more at HighLevelFire.com. Thrivetime Show - Attend the world's highest rated business growth workshop taught personally by Clay Clark and featuring Football Star and Entrepreneur, Tim Tebow and President Trump's Son Eric Trump at ThrivetimeShow.com/eofire. Airbnb - Your home might be worth more than you think. Find out how much at Airbnb.com/host.

Feidhmeannach Forbartha Údarás an Gaeltachta ag caint faoi Scéim na bPrintíseach le os cionn 70 printíseacht ceadaithe mar chuid de Scéim Scoláireachta 2025.

FootballTransfers founder Paul Macdonald joins Duncan Castles for a Transfers Podcast special.+ €3.6billion on Premier League transfer fees+ 'Are they completely crazy?'+ Europe's Big 5 now a Big 1...and 4 feeder Leagues+ Wrexham spending like Champions League finalists+ Man Utd's Semenyo bid+ Why Tottenham beat Chelsea, Villla, Juve to Kolo Muani+ How Istanbul elections saw City sign Donnarumma+ Liverpool repeat old trick+ Arsenal fail to sell - again+ Chelsea's €0.75billion churn+ Iraola, Guehi & VillainThe Transfers Podcast, powered by FootballTransfers.comJoin Duncan Castles and insiders from across the game for exclusive news and in-depth analysis of football's biggest stories.WhatsApp: https://www.whatsapp.com/channel/0029VadK7lI3LdQV9V3QhY47https://x.com/DuncanCastleshttps://bsky.app/profile/duncancastles.bsky.social Hosted on Acast. See acast.com/privacy for more information.

Harshjit Sethi, managing director at Peak XV and the firm's AI investment lead, has resigned, marking yet another senior exit. His departure follows the exits of longtime partners Shailesh Lakhani and Abheek Anand, raising fresh questions about India's largest venture-capital firm. And the timing is striking: Peak XV is also on the verge of its biggest payday yet, with upcoming IPOs from Groww, Pine Labs, and Meesho that could deliver billions. In this episode, we look at the paradox of Peak XV's best year colliding with its worst, and what it means for its global ambitions.Tune in.Daybreak is produced from the newsroom of The Ken, India's first subscriber-only business news platform. Subscribe for more exclusive, deeply-reported, and analytical business stories.

It's pretty fun being the frontman of the world's fastest-growing company, says Anton Osika. But being swarmed by enthusiastic users, opportunistic investors and beady-eyed journalists can occasionally have its downsides.It's no surprise everyone wants a piece of Lovable founder and CEO Anton. Last month, just eight months after its launch, Lovable was crowned Europe's newest unicorn when it raised $200m at a $1.8bn valuation, and hit $100m ARR. On this week's episode of the podcast, Anton sits down with host Amy to discuss the company's push into enterprise, hiring mistakes he's made and the challenges of building Europe's startup du jour in public.————————Want a new pair of headphones? Tell us what you think of the podcast and enter our prize draw, here: https://form.typeform.com/to/WbVxsSv7This episode was brought to you by HSBC Innovation Banking, connecting you with what's next.

In this episode, Bart speaks with Dave Garrison, Founder and Chief Navigating Officer of Garrison Growth, about his new book The Buy-In Advantage. They explore why employee engagement is at a decade low, the forces driving disengagement, and why it's critical for leaders to overcome these challenges to build a fully committed workforce. Dave shares practical, no-cost strategies leaders can use to foster authentic buy-in—shifting from “telling” to “asking,” recognizing employees as human beings (not just human doings), and connecting people's work to purpose and growth. A timely and valuable conversation for leaders at all levels, offering concrete tools to inspire and engage teams in an era when it matters more than ever. Get your copy of The Buy-In Advantage here: https://buyinbook.com/ 00:37 Show intro 01:14 Welcoming Dave Garrison 01:51 What is a Chief Navigating Officer? 03:14 Dave's career background 04:27 The story of seeing a shaman 05:54 Removing artificial constraints 06:48 Walking out of the corporate world into CNO 07:22 What it was like to leave the job he had 07:53 The business was funded on credit card debt 08:18 How the venture has evolved in the last 10 years 09:27 About his new book 10:59 Creating engagement 11:06 Game-changing orgs always have 3 elements 11:38 How do leaders build an environment for engagement? 12:52 What is the buy-in crisis? And where does it come from? 13:49 Gen Z values – money less important, impact with like-minded people 14:59 What's driving the buy-in crisis 16:17 Two-thirds don't care about the company 16:32 The costs of lack of engagement 16:53 Churn is a waste of time and resources 17:49 Are companies just grinning and bearing it with turnover? 19:01 How do great leaders foster buy-in 19:27 Give up on the bully or bribe approach 20:15 Why can't people be as enthusiastic about jobs as they are about sports? 20:50 The way the boss sees things is only one way 21:02 Collective genius 21:22 Human beings, not human doings 22:10 Sense of purpose 22:34 Challenges and opportunities to learn and grow 22:57 Bart summarizes main points so far 23:35 Warning signs that buy-in is not occurring 26:21 What lets you know this is a great idea? 26:48 Don't share your idea — share the problem 27:36 Example of Jeff Edison's leadership 30:16 Ask questions instead of providing answers 32:08 Example of older leaders stuck in ‘answer mode' 34:05 Teachers with right answers 34:52 Where are we with workforce engagement? 35:21 We're at a decade-low in engagement 36:23 Where to find The Buy-In Advantage 37:15 Thank Yous 37:28 Outro

When you listen to Wells Jones tell stories, you realize adventure isn't just about extreme feats — it's a way of being in the world. This episode of Moped Outlaws takes us through a life that reads like an epic novel. Wells served on the Antarctic para-rescue team, parachuting into whiteouts and skydiving at the […]

In 1988 the Guild of Agricultural Journalists put together a time capsule in a milk churn. Inside, they placed articles of the day from the main Irish newspapers and the farming press, plus brochures for machinery, and that piece of radio archive. This week the padlocked churn was opened in the RDS at a gathering of agricultural journalists.

Batman PJ guy saves the day. Influencers need to stay home ffs. I brought my own mayo. See omnystudio.com/listener for privacy information.

Chuck and Charlotte explore the soaring success of soccer in the U.S. through Apple's MLS deal, highlighted by Son Heung-min's arrival and his record jersey sales. They examine the blockbuster run of Apple's F1 movie, questions around Apple's MLB streaming future, and the latest Apple TV+ price hike. Wrapping up, they preview fall programming including The Morning Show and Slow Horses, underscoring TV+'s growing library and value. http://traffic.libsyn.com/maclevelten/MV25227.mp3 Show Notes: Chapters: [0:00] Soccer's rise in the U.S. and Apple's MLS deal[1:27] Son Heung-min's impact on jersey sales and subscriptions[4:12] Apple's long-term MLS investment strategy[6:42] Apple's F1 movie box office success and digital release[9:34] Reports of Apple ending its MLB deal and implications[11:15] Fragmentation of sports streaming and ESPN's role[16:03] Apple TV+ subscription price increase explained[18:48] Churn and the challenges of subscriber retention[23:37] Comparing Apple TV+ to Disney+ and HBO Max[29:06] Apple's premium strategy versus ad-supported models[32:28] Upcoming Apple TV+ releases for fall 2025[33:56] Prime Target, Mythic Quest, and other recommendations Guests: Charlotte Henry is a media junkie, covering how Apple is not just a revolutionary tech firm, but a revolutionary media firm. She is based in London, writes and broadcasts for various outlets, and is the author of Not Buying It, an examination of fake news. You can find her on her The Addition blog, her podcast, in her The Addition newsletter on substack, and on Twitter, Facebook, Instagram and TikTok. Support:      Become a MacVoices Patron on Patreon     http://patreon.com/macvoices      Enjoy this episode? Make a one-time donation with PayPal Connect:      Web:     http://macvoices.com      Twitter:     http://www.twitter.com/chuckjoiner     http://www.twitter.com/macvoices      Mastodon:     https://mastodon.cloud/@chuckjoiner      Facebook:     http://www.facebook.com/chuck.joiner      MacVoices Page on Facebook:     http://www.facebook.com/macvoices/      MacVoices Group on Facebook:     http://www.facebook.com/groups/macvoice      LinkedIn:     https://www.linkedin.com/in/chuckjoiner/      Instagram:     https://www.instagram.com/chuckjoiner/ Subscribe:      Audio in iTunes     Video in iTunes      Subscribe manually via iTunes or any podcatcher:      Audio: http://www.macvoices.com/rss/macvoicesrss      Video: http://www.macvoices.com/rss/macvoicesvideorss

Chuck and Charlotte explore the soaring success of soccer in the U.S. through Apple's MLS deal, highlighted by Son Heung-min's arrival and his record jersey sales. They examine the blockbuster run of Apple's F1 movie, questions around Apple's MLB streaming future, and the latest Apple TV+ price hike. Wrapping up, they preview fall programming including The Morning Show and Slow Horses, underscoring TV+'s growing library and value. http://traffic.libsyn.com/maclevelten/MV25227.mp3 Show Notes: Chapters: [0:00] Soccer's rise in the U.S. and Apple's MLS deal [1:27] Son Heung-min's impact on jersey sales and subscriptions [4:12] Apple's long-term MLS investment strategy [6:42] Apple's F1 movie box office success and digital release [9:34] Reports of Apple ending its MLB deal and implications [11:15] Fragmentation of sports streaming and ESPN's role [16:03] Apple TV+ subscription price increase explained [18:48] Churn and the challenges of subscriber retention [23:37] Comparing Apple TV+ to Disney+ and HBO Max [29:06] Apple's premium strategy versus ad-supported models [32:28] Upcoming Apple TV+ releases for fall 2025 [33:56] Prime Target, Mythic Quest, and other recommendations Guests: Charlotte Henry is a media junkie, covering how Apple is not just a revolutionary tech firm, but a revolutionary media firm. She is based in London, writes and broadcasts for various outlets, and is the author of Not Buying It, an examination of fake news. You can find her on her The Addition blog, her podcast, in her The Addition newsletter on substack, and on Twitter, Facebook, Instagram and TikTok. Support:      Become a MacVoices Patron on Patreon      http://patreon.com/macvoices      Enjoy this episode? Make a one-time donation with PayPal Connect:      Web:      http://macvoices.com      Twitter:      http://www.twitter.com/chuckjoiner      http://www.twitter.com/macvoices      Mastodon:      https://mastodon.cloud/@chuckjoiner      Facebook:      http://www.facebook.com/chuck.joiner      MacVoices Page on Facebook:      http://www.facebook.com/macvoices/      MacVoices Group on Facebook:      http://www.facebook.com/groups/macvoice      LinkedIn:      https://www.linkedin.com/in/chuckjoiner/      Instagram:      https://www.instagram.com/chuckjoiner/ Subscribe:      Audio in iTunes      Video in iTunes      Subscribe manually via iTunes or any podcatcher:      Audio: http://www.macvoices.com/rss/macvoicesrss      Video: http://www.macvoices.com/rss/macvoicesvideorss

Joey Mattingly, PharmD, MBA, PhD, joined Over the Counter to discuss how pharmacy turnover rates impact independents, chains, and the patients they serve.

AP correspondent Julie Walker reports while Hurricane Erin left a trail of death, forecasters say the the Labor Day weekend looks clear of any destructive weather.

This week Wes, Jeff and Becca talk bout sound board farts, back to school, the Menende brothers, working in a music store, and debate the most obnoxious insect. 

Your correspondent reflects on how private games cycle through players, and how public games in LA can compete with those of the private-game world, which offer newer side games. He also muses on a recent experiment that seems to point toward privatization even in tournaments in casinos.FORUM DISCUSSION: CLICK HERE 0:15 Scattered thoughts on private games and the way poker is changing0:37 Derek DelGaudio's "Amoralman"2:00 The creep of privatization in tournaments6:16 How private games can cause players to go broke faster (and reflections on the ways the cash-game ecosystem is changing)17:07 $5/$10 and $5/$5/$10 sessions18:09 KTo on KJ3r6ssJx20:25 KhKx on 983hxh22:24 AJcc on J53ddxTx2ddd25:01 76hh on J76xcc29:23 $5/$10/$20 hand: All-in preflop with ATohttp://twitter.com/thirdwalkinghttp://crushlivepoker.com

Today I'm joined by Vishal Vadodaria, CEO of AutoEngage. We dive into the product obsession Vishal learned under Steve Jobs, why a major public dealer group bet early on his AI tech, how Agentic AI is poised to reshape the future of the car business and much more. This episode is brought to you by: 1. CDK Global - CDK SimplePay is the only payment solution that's built into CDK solutions for unrivaled reliability and financial efficiency. To learn more or schedule a demo visit @ ⁠http://www.CDK.com/simplepay⁠ 2. OPENLANE - The world's best online dealer marketplace for used cars, bringing you exclusive inventory, simple transactions, and better outcomes. Learn more at https://www.openlane.com 3. AutoEngage - LISA (Linguistic Intelligence Service Assistant) “proactively” engages service customers in 2-way conversations throughout their ownership lifecycle using the most advanced Natural Language Processing in the market and books the appointment directly in the scheduler with no human assistance to increase retention, drive revenue, reduce cost and maximize customer lifetime value. Learn more @ https://autoengage.ai Need help finding top automotive talent? Get started here: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.cdgrecruiting.com/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Interested in advertising with Car Dealership Guy? Drop us a line here: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://cdgpartner.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Interested in being considered as a guest on the podcast? Add your name here: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://bit.ly/3Suismu⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Topics: 01:02 How Apple shaped Vishal's approach 06:35 Why switch to automotive? 07:28 Biggest customer retention challenges 10:24 How Auto Engage solves problems? 13:02 Most impressive AI success story? 18:36 Measuring AI ROI how? 23:33 AI improves customer interactions? 30:57 Customizing AI for dealerships? 37:25 Future AI applications in auto? Check out Car Dealership Guy's stuff: CDG News ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://news.dealershipguy.com/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ CDG Jobs ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://jobs.dealershipguy.com/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ CDG Recruiting ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.cdgrecruiting.com/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ My Socials: X ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠x.com/GuyDealership⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Instagram ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠instagram.com/cardealershipguy/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ TikTok ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠tiktok.com/@guydealership⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ LinkedIn ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠linkedin.com/company/cardealershipguy⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Threads ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠threads.net/@cardealershipguy⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Facebook ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠facebook.com/profile.php?id=100077402857683⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Everything else ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠dealershipguy.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.

The FedExCup Top 50 are set for 2026 with the 2025 PGA Tour regular season and playoff event in the books. The results are unexpected and Matt Adams breaks it all down as we take a deep dive into how it happened and what it means for next year. PGA Tour Player Mark Hubbard stops by and we recap Justin Rose's incredible victory at the FedEx St Jude Championship at the age of 45 which was his 12th on the PGA Tour.

Hello to you listening in Woodbine, Georgia!Coming to you from Whidbey Island, Washington this is Stories From Women Who Walk with 60 Seconds for Motivate Your Monday and your host, Diane Wyzga.Maybe like me you endlessly churn old stories in your head: what you would have said, could have said, or should have said. Gets me nowhere. So, I'm learning how to shift out of my endlessly churning mindset with a farming tip.  My maternal grandfather left his home in a small Polish village and came to this country as a teenager seeking a better life than the farm he grew up on. Here's what he used to say: “Diane, there's no profit in plowing the same furrow twice. Forgive. Forget. Let go. Harvest what's ahead of you.”Question: What about you? What's your best tip for letting go of what no longer works?You're always welcome: "Come for the stories - Stay for the magic!" Speaking of magic, I hope you'll subscribe, share a 5-star rating and nice review on your social media or podcast channel of choice, bring your friends and rellies, and join us! You will have wonderful company as we continue to walk our lives together. Be sure to stop by my Quarter Moon Story Arts website, check out the Communication Services, arrange a free, no-sales Discovery Call, and stay current with me as "Wyzga on Words" on Substack. Stories From Women Who Walk Production TeamPodcaster: Diane F Wyzga & Quarter Moon Story ArtsMusic: Mer's Waltz from Crossing the Waters by Steve Schuch & Night Heron MusicALL content and image © 2019 to Present Quarter Moon Story Arts. All rights reserved.  If you found this podcast episode helpful, please consider sharing and attributing it to Diane Wyzga of Stories From Women Who Walk podcast with a link back to the original source. 

Analysts Don Kellogg and Roger Entner are joined by Jenifer Robertson, Executive Vice President & General Manager of Mass Markets at AT&T, to discuss the company's recent successes driven by its customer-centric initiatives.00:00 Episode intro 00:24 AT&T's Guarantee has led to satisfaction 03:33 Churn is at low levels 04:32 Best deals for everyone rewards existing customers 07:08 AT&T Turbo and Internet Air 08:31 Leadership changes spurred technological investment 11:26 Fiber has proven reliable 13:21 Episode wrap-upTags: telecom, telecommunications, wireless, prepaid, postpaid, cellular phone, Don Kellogg, Roger Entner, Jenifer Robertson, AT&T, guarantee, network, AI, churn, FWA, convergence, AT&T Turbo, AT&T Internet Air, fiber, reliability

Would you like access to our advanced agency training for FREE? https://www.agencymastery360.com/training Are you a CEO still caught in the weeds of day-to-day operations? If so, you're not building a truly scalable business. Today's episode is here to help you shift that mindset. Our featured guest is a CEO who has grown his agency by focusing on smart leadership—prioritizing culture, developing strong management structures, and intentionally making himself less essential to every meeting. Like many agency owners, he once believed he had to outwork everyone to prove his worth. But over time, he discovered that the agency performs better when he leads with vision instead of constant presence and that CEOs don't need to be grinding to be effective. In this conversation, he shares how he came to that realization, what it's meant for his agency's growth and client success, how he built a trusted A-team, and more. Kevin Miller is the co-founder and CEO of Gr0, a performance marketing agency that's exploded from startup to 200+ clients and over 80 full-time staff in just five years. Before launching GR0 in 2020, Kevin cut his teeth at Google, served as Director of Growth at OpenDoor, and was inspired to jump into the agency world by a friend who built and sold one of the first Facebook-focused DTC agencies. His background in SEO and paid media, combined with experience at both bootstrapped and venture-backed companies, gives him a rare, well-rounded perspective. Today his mission is clear: build a high-performance team that wins together. In this episode, we'll discuss: Two levers to driving growth. Why CEOs are more effective when they're not grinding. Understanding that delegation is not optional. Client acquisition that doesn't feel like sales. Subscribe Apple | Spotify | iHeart Radio Sponsors and Resources This episode is brought to you by Wix Studio: If you're leveling up your team and your client experience, your site builder should keep up too. That's why successful agencies use Wix Studio — built to adapt the way your agency does: AI-powered site mapping, responsive design, flexible workflows, and scalable CMS tools so you spend less on plugins and more on growth. Ready to design faster and smarter? Go to wix.com/studio to get started. Getting to See the Possibilities of the Agency Space Watching a friend grow and sell a Facebook-focused DTC agency helped Kevin clearly see the differences between growing a bootstrap business versus a venture-capital backed business. His friend ended up selling the business for over $100 million, which Kevin hadn't think it was possible to do in the agency space. It was an inspiring moment that led to the realization that he too could build and scale his own business, which he chose to do in the SEO niche. From Zero to 200 Clients: The Growth Playbook With just half a decade in the agency business, Kevin can see most people just can't handle it. “Every day is a different game of guacamole with all sorts of people problems.” After all, in this business our product so the best way to guarantee you're creating a safe environment where people want to stay is to over index on culture. This is how a young agency can go from scrappy startup to 8-figure beast in half a decade. It's all about building a culture that attracts and retains A-players. If your account manager leaves, that client feels like they have to start over. It can be the worst experience for a client and the best way to avoid is to create an environment where everyone feels like part of a team. Kevin runs GR0 like an NBA franchise where everyone's expected to perform at a high level, without being a burnout factory. He's also very strict about behavior. No matter how talented you are, you can never be rude to a client or other employees. It's a team-first culture with high accountability and even higher standards that has grown fast by keeping people, delivering great work, and staying crazy responsive. Two big levers driving their growth: Kevin attributes his agency's success with client to two main elements: Rapid response times: Emails, texts, Slack messages… they don't sit idle. Obsession with client results: Deliver, retain, and let referrals do the work. Additionally, he knows it's not all about attracting new business. Churn is a killer. Retention isn't sexy, but it's the secret to compounding revenue. Inside the Org Chart: A 5-Level Machine In terms of the deals the agency is closing with clients, Kevin is a big believer that there's little room to do great work on a monthly basis, which is why he prefers offering six-month contracts that will later get renewed for another six months. He's also put a lot of thought into the agency's organizational structure, which he breaks down into five levels: Executive Team VPs Associate VPs / Directors (each running a service line) Campaign Managers Contractors & Specialists As to him, his role as CEO is divided into three categories: Coach – Recruiting and leveling up 10x talent across the top team. Closer – Still active in sales, he sets expectations and closes high-value clients. Visionary – Driving innovation like launching new services (radio is next!) and adopting tools like ChatGPT for smarter, faster workflows. You'll Be Needed Less & Less as a CEO – and That's Okay Being a CEO won't necessarily come naturally to everyone, which is why Kevin has a coach that has taught him how to conduct himself and cast the vision for the agency. He's also embraced the fact that putting together a capable team will mean getting told they don't need you to pitch in on every meeting. “If someone doesn't need me in a meeting, I'm relieved. It means we've built something scalable.” A true leader should be helpful and keep the company moving forward, which is why Kevin sees his role more as someone who works for everyone at the company, as opposed to the old model where bosses were tyrants that barked orders all day. It's not easy to lead 200+ employees, and leaders nowadays recognize that the way to do so is not just having a very strong team but also being able to keep them by building a great culture. From Hustle Mentality to Smart Leadership Kevin and Jason both admit they had to unlearn the “first one in, last one out” badge of honor. Many leaders tend to think they have to outwork everyone. Kevin admits he still wrestles with showing up early to prove value—even though the company runs better when he focuses on vision, not presence. The truth is agency CEOs don't need to be grinding to be effective. They need to be accessible, and they need to build teams that run without them. “If I'm on a mountain or a golf course, and I get a call, I'll answer. But if the team doesn't need me? Even better,” Jason shares. This shift, from being the engine to being the guide rail, is one most agency owners struggle with. But letting go (and training others to step up) is the only way you get out of the weeds. Delegation Isn't Optional—It's Leadership 101 Early on, Kevin believed only he could do the work “right.” But that mindset capped his growth—and created unnecessary pressure. Effective delegation and believing in your team is what makes a great CEO. As he says now, “you have to pass the ball and trust they'll show up.” If you're asking, “How should we do this?” you're already in the weeds. The better question is, “Who on my team should own this?” If you need ideas, start with Jason's 1 3 1 method to train team decision-making is a killer takeaway: 1: What's the problem? 3: What are three ways to solve it? 1: What do you recommend? It's a simple leadership tool that trains independence—so you're not the bottleneck every time something needs approval. You Can't Build Big if You Can't Let Go If you want to make sure you have people on your team who'll step up after applying the 1 3 1 method, hire people who can manage themselves. Kevin and Jason both agree they're not built to manage micro-tasks—or people who need micromanaging. “If I'm going to manage someone, I'll expect them to do it like me, at my pace, with my level of commitment. And that's not fair,” Kevin admits. As owners, your growth is capped by how much you think you have to do. Build a team of leaders—not followers. Give direction, not checklists. And accept that mistakes are part of the process. In the mastermind, Jason and the members celebrate even the failures—because sharing missteps keeps others from repeating them. That's how real learning happens. Client Acquisition That Doesn't Feel Like Sales Now let's talk lead gen. How did Kevin's agency bring in over 200 clients? It wasn't ads. It wasn't cold emails. It was strategic referrals—and they engineered that pipeline from the ground up. In Kevin's view, cold acquisition just doesn't work well with the amount of competition in his space. Instead, he built a network of warm referrals of ~25 trusted partners. Each partner gets 10% of the monthly revenue from any referred client. But more importantly, they only recruit partners who already know Kevin and trust his team to deliver. “I'm not reaching out cold saying ‘hey, I'll pay you 10%.' I'm building real relationships with people who already trust me.” This warm referral engine is the opposite of passive referrals. It's intentional, proactive, and mutually beneficial. It scales because Kevin didn't wait—he built the network years before launching GR0. Most of the time referrals aren't scalable. However, when you do it this way—proactively recruiting the right partners—it becomes a one-to-many strategy. This is a model more agency owners should be thinking about. It's lower friction, higher trust, and most importantly: it cuts through the noise in a saturated market. Pricing, Positioning, and Playing the Long Game One thing Kevin admits he should be raising prices more often. GR0 started with $3,000/month clients and now charges $8K–$10K for the same package. But that evolution took five years. Still, their market positioning is clear: “We're expensive but fair. Not overpriced, not low-budget. Right in the sweet spot.” This ties back to the trust built with clients and referral partners alike. If the value is real and the results are consistent, the relationships last. Do You Want to Transform Your Agency from a Liability to an Asset? Looking to dig deeper into your agency's potential? Check out our Agency Blueprint. Designed for agency owners like you, our Agency Blueprint helps you uncover growth opportunities, tackle obstacles, and craft a customized blueprint for your agency's success.

Trade negotiations and tariffs continue to roil commodity markets with the Trump administration warning that India and China will face penalties due to their ongoing purchases of Russian oil while also shocking the copper market this week by exempting refined copper cathode from Section 232 duties. Natasha Kaneva is joined by Greg Shearer to discuss these developments and how they shape the outlook on prices over the balance of the year.   Speakers: Natasha Kaneva, Head of Global Commodities Research  Gregory Shearer, Head of Base and Precious Metals Research   This podcast was recorded on August 1, 2025. This communication is provided for information purposes only. Institutional clients can view the related report at https://www.jpmm.com/research/content/GPS-5044362-0, https://www.jpmm.com/research/content/GPS-5044343-0 for more information; please visit www.jpmm.com/research/disclosures for important disclosures. © 2025 JPMorgan Chase & Co. All rights reserved. This material or any portion hereof may not be reprinted, sold or redistributed without the written consent of J.P. Morgan. It is strictly prohibited to use or share without prior written consent from J.P. Morgan any research material received from J.P. Morgan or an authorized third-party (“J.P. Morgan Data”) in any third-party artificial intelligence (“AI”) systems or models when such J.P. Morgan Data is accessible by a third-party. It is permissible to use J.P. Morgan Data for internal business purposes only in an AI system or model that protects the confidentiality of J.P. Morgan Data so as to prevent any and all access to or use of such J.P. Morgan Data by any third-party.  

In this week's episode we'll cover The Fellowship of the Ring: Trick-Taking Game, our Game of the Week, discuss Mitigating the Churn in The School of Gaming,  and wrap it up by revealing our High-Five Engine-Building  Games!  We also Spotlight 3,000 Scoundrels from Unexpected Games!00:00:00 - Introduction00:09:05 - Spotlight: 3,000 Scoundrels00:19:15 - Game of the Week: The Fellowship of the Ring: Trick-Taking Game00:42:51 - School of Gaming: Mitigating the Churn01:02:34 - High-Five: Engine-Building Games

Dive into a conversation with Kyle Norton, CRO of Owner.com, as he reveals the journey of addressing churn in a fast-growing SMB-focused business. Kyle discusses the challenges of identifying the true causes of churn and the strategic decisions required to improve retention. This episode offers valuable insights for leaders managing high-growth companies looking to refine their customer success strategies and enhance product value perception. Revenue Blindspots is brought to you by Otter.ai. To learn more, visit https://get.otter.ai/samjacobs/

In this episode of the Revenue Builders Podcast, hosts John McMahon and John Kaplan welcome Steve McCluskey to delve into the essentials of data-driven sales leadership. They discuss why a foundational "playbook" is crucial before implementing metrics, how to balance activity with accomplishment, and the importance of creating a simple, effective operating rhythm. Drawing on extensive experience, Steve shares practical examples, like the "Magnificent Seven" principle, to illustrate how leaders can use data not for micromanagement, but for targeted coaching, developing talent, and ultimately, driving predictable revenue growth.ADDITIONAL RESOURCESLearn more about Steve McCluskey:https://www.linkedin.com/in/stevemccluskey/Watch Force Management's Panel Discussion on AI in Sales Leadership: https://hubs.ly/Q03rlW4ZDownload the CRO Strategy Checklist: https://hubs.li/Q03f8LmX0Enjoying the podcast? Sign up to receive new episodes straight to your inbox: https://hubs.li/Q02R10xN0HERE ARE SOME KEY SECTIONS TO CHECK OUT[00:01:45] The Playbook: The Foundation of Data-Driven Leadership[00:06:12] The Three Dimensions of Sales Metrics[00:08:30] Balancing Activity vs. Accomplishment[00:13:21] The "Magnificent Seven": Learning from Top Performers[00:19:05] Adapting the Playbook to the Buyer's Journey[00:21:48] Holding Leaders Accountable for New Rep Ramp Time[00:29:45] Rock Management: How to Settle on the Critical Few Metrics[00:34:10] The Importance of a Cross-Functional Operating Rhythm[00:41:02] Why Data is Just the Starting Point for Coaching[00:44:31] Churn, Accountability, and Regretted Attrition[00:46:15] The Criticality of a Rep's First Deal[00:52:19] Management vs. Leadership: It's a Mindset[00:55:01] The Power of Simplicity in Metrics[00:58:12] Getting Emotionally Connected to MeasurementHIGHLIGHT QUOTES"I don't think that data-driven leadership really means anything without that playbook foundation.""One man's micromanagement is another man's success formula. It's just mindset.""The biggest point of leadership is the coaching aspect of it. You're not gonna read a list of metrics and be able to tell somebody what they're doing great... You have to watch the swing.""People don't leave their job. They leave their leaders.""If you can navigate that simply and, and in a, you know, through those metrics, that's so important. But then the second piece... is the difference between management and leadership."

Client churn may be inevitable, but what if your relationships were strong enough to resist it? Knownwell CMO Courtney Baker is joined by CEO David DeWolf and Chief Product and Technology Officer Mohan Rao to dissect how AI can help build resilient, multi-threaded client relationships. They explore why single-threaded accounts are risky, how AI can map relationship networks, and the ways it enables proactive value delivery through real-time insights and signals. Special guest Matt Stauffer, CEO of Tighten, sits down with Pete Buer to share how professional services firms can responsibly integrate AI. Matt warns against AI maximalism and discusses the real ROI behind building AI tools—advising companies to start with the business problem, not the shiny tech. All of that, PLUS Pete unpacks insights from LinkedIn CEO Ryan Roslansky on how to AI-proof your career.  Want to turn insights into action? Download Knownwell's white paper, “AI-Powered Strategies for Scaling Professional Services,” at www.knownwell.com/scalingwhitepaper.  Watch this episode on YouTube: https://youtu.be/geeqPMhGRcY 

3HL - 7-25-25 - Hour 2 - Titans Begin Roster Churn at WRSee omnystudio.com/listener for privacy information.

3HL - 7-25-25 - Hour 2 - Titans Begin Roster Churn at WRSee omnystudio.com/listener for privacy information.

Churn your own butter at home! Learn more about your ad choices. Visit megaphone.fm/adchoices

Nobody wants to touch pricing. It's political, it's messy, and if it goes wrong, everyone remembers who led the project. But here's the thing—when it works, it really works.In this episode, Toni and Raul talk about why pricing changes freak people out, what actually happens when you go through with them, and how even small tweaks can drive serious revenue. They've both run pricing projects that paid off big, and they've got the scars to prove it.If pricing's been on your to-do list forever but you keep punting it… this one's for you.(00:00) - Introduction (01:36) - The dread of pricing changes (04:29) - Balancing new prices and losing customers (05:53) - Lead pricing changes without losing your job (08:55) - Who should own pricing changes? (10:10) - Creating a pricing steering committee (12:38) - Consultants in pricing projects (17:00) - Are we over complicating it? (19:44) - Churn and pricing relationship (25:02) - The external and internal narrative (29:47) - Phasing pricing changes (31:10) - Pricing moves in PLG (32:59) - Conclusion

Most SaaS founders pay attention to churn, but beneath the surface of a good or bad churn number, many important details are missed.   In this episode of In Demand, Asia and Kim break down the real story behind churn. What the numbers do and don't tell you and how to dig deeper to uncover the patterns driving customer retention (or loss).  From understanding net revenue retention to running effective churn interviews, this is the ultimate primer on diagnosing and solving churn for your SaaS. Got a question you'd like Asia to unpack on the podcast? Record a voicemail here. Links:  DemandMaven ProfitWell ChurnKey ChartMogul Chapters (00:01:30) - Why a 5% churn rate may not be as healthy as you think.(00:03:55) - How do you measure churn? And getting detailed with qualified vs. unqualified churn and why you need to measure both.(00:06:05) - How to set up onboarding to keep track of qualified vs. unqualified churn.(00:07:30) - Understanding cohort-based churn and net revenue retention (NRR).(00:09:19) - How to interpret NRR and what benchmarks really mean.(00:13:35) - Why getting into segmented NRR is valuable.(00:16:30) - Churn is nuanced. If you are looking at a monthly churn number, you could be missing the bigger picture.(00:17:00) - If you collect cancellation reasons, you may miss the real reasons your customers are churning.(00:21:15) - How to conduct effective churn interviews (with participants who will actually attend) and the churn matrix: qualified/unqualified vs. activated/inactivated.(00:26:45) - What churn interviews can reveal: product confusion, missing features, poor product marketing.(00:27:30) - Product management issues that can come up in churn interviews.(00:31:15) - How to pre-select who to interview to give yourself the best chance of finding meaningful insights.(00:35:00) - Why churned customers are more talkative than trial users.(00:37:05) - What good churn research uncovers: acquisition, pricing, activation, product gaps.

Would you like access to our advanced agency training for FREE? https://www.agencymastery360.com/training Let's get real for a second. 40% of CMOs are cutting agency budgets this year. (Not hype. That's from Gartner's 2025 CMO spend survey.) If you're still out there selling tasks instead of outcomes, blending in like every other “me too” agency, you're not just at risk—you're probably already on the cut list. But here's the good news: Some agencies aren't just surviving right now. They're growing like crazy. Why? Because they're leading. They're essential. They're uncuttable. Vendors Get Cut. Partners Stay. Here's what most agencies are still doing: Taking orders. Waiting for direction. Hoping results keep the client around. But when CMOs tighten budgets, they don't cut true strategic partners—they cut vendors and noise. In-house teams and AI are replacing basic production. If your agency doesn't feel essential, you will get replaced. Period. You know what else CMOs are cutting? Agencies that over-promise, under-deliver, and ghost clients after the deal closes. I've hired a few agencies over the past couple of years, and I can say most agencies have the slick branding and a confident talk, but once the deal is closed execution just falls apart. I've seen this more times than I can count. Communication fades away and no one takes ownership This is what CMOs are frustrated with. They're not just making cuts to save money. They're doing it after getting tired of disappointments. Joey Coleman says it best: “Most clients don't leave because of price; they leave because they don't feel seen, heard, or supported in the first 100 days.” Remember that while agency teams get excited and start high-fiving each other once the deal closes, the client is sitting there thinking, “Did I just waste my budget?” That gap between your excitement and their anxiety is where trust is either built or destroyed. And it's true. Our mastermind member Marty took that to heart, redesigned his client experience, and grew to a multi-million-dollar agency because he didn't wait for tasks—he led, flew out to meet clients, set clear expectations, and became indispensable. Make Yourself Uncuttable You want to stay off the cut list? Lead. Own the relationship. Here's how: 1. Find Quick Wins Fast Don't wait six months to show value. Launch something in the first 30 days. Fix something they didn't even ask for. Send a Loom video explaining how you improved their funnel. Let them say, “These people move fast.” 2. Overcommunicate When Things Aren't Working Most agencies go quiet when results dip. Leaders say, “Here's what's happening, here's what we're changing, here's what to expect.” Transparency builds trust. 3. Be a Resource, Not a Responder Stop waiting for tasks. Show up with new hooks, funnel fixes, better angles. Be the call they make when anything breaks in their business, not just when they need a landing page. 4. Take Ownership, Not Orders Stop asking, “What do you want us to do next?” Start saying, “Here's what we're doing, and here's why.” That's how you shift from vendor to partner. 5. Productize and Simplify If it takes you 30 minutes to explain what you do, you're in trouble. Make your offer outcome-driven, simple, and memorable. Like the PR agency that said, “We turn publicity into pipeline.” That sticks. Real Results from Agencies Leading This Way Just look at Brittany, who stopped winging it, joined the mastermind, and committed to leading: Revenue up 35% in a quarter Profit up 41% Churn dropped 32% SEO and social revenue doubled And she didn't get there with a fancy hack. She got there by leading and building trust. This Isn't Just About Staying Off a Cut List It's about building an agency that deserves to grow—one that earns trust, delivers outcomes, and leads. Want a place to start? Pick one of these actions today: Tighten your onboarding. Call a client you haven't talked to in a while. Launch the damn thing you've been sitting on. Because the agencies that win aren't waiting for permission or praying for renewals. They're leading, earning trust, and making themselves uncuttable.   If you're ready to attract better clients and become uncuttable, check out the Attract Masterclass. It will help you position your agency to pull in the right leads instead of just more leads.

In Q&A, Alex (@AlexHormozi) breaks down the real bottlenecks inside 8-10 companies, from e-comm hatmakers and mobility coaches to high-ticket consultants and medical practices. Whether you're stuck at $2M trying to get to $10M or trying to fix churn, CAC, or hiring, this episode is a masterclass in decision-making at scale.Welcome to The Game w/Alex Hormozi, hosted by entrepreneur, founder, investor, author, public speaker, and content creator Alex Hormozi. On this podcast, you'll hear how to get more customers, make more profit per customer, how to keep them longer, and the many failures and lessons Alex has learned and will learn on his path from $100M to $1B in net worth.Wanna scale your business? Click here.Follow Alex Hormozi's Socials:LinkedIn | Instagram | Facebook | YouTube | Twitter | AcquisitionMentioned in this episode:Get access to the free $100M Scaling Roadmap at www.acquisition.com/roadmap

SUMMARY: We've loaded out The Churn! The law goes after Matt for an insurance gap and speed traps Jacob, Matt finds a high-end pickleball venue, and Paul goes to the bathroom more than he cares to. We talk about fishy calendars, recording phones, plus some stories of unexpected relations during Scoop Mail, and a game of Obelisk.

Bands like Seven Mary Three couldn't have existed any other time but in the 90s. Grunge was king, guitars were heavy, and bands were full of angst. This formula served them well when "Cumbersome" landed at #1 on the rock charts, but the label didn't get behind much else and despite the band carrying on for a decade playing to a rabid fan base, they never had another hit (or much respect). Lead singer Jason Ross joins us this week to discuss the journey, including his ongoing career in the business side of music and why the band aren't likely to get back together. The good news is their independently released debut album Churn from '94 has just been remastered and re-released on vinyl for the first time.  I think you'll be surprised by what a fun, music-loving guy Jason is. Enjoy!  www.7m3.com www.patreon.com/c/thehustlepod

SUMMARY: For our last show in The Churn, we've brought back TV's Brad Sherwood. Paul's squirrel declined to return. We talk about Canadians who rate a postage stamp, mopping up stadium jail urine, getting a backstage pass to Weird Al, and Selena Gomez Oreos. Plus, Brad pitches Twenty Questions, and a Scoopardy.

SUMMARY: It's our last recording day in The Churn! We wax poetic about previous Churn locations, talk about how Vegas deals with hot summer months, and discuss ideas for future tourism. Also, Paul's improv class, fun times at the Fallout Fringe Festival, and promoting The Mind Noodler. Plus a new format for Jock vs. Nerd.

Healthcare churn—when people switch insurance plans—is particularly bad in the US. In today's episode, why Americans switch healthcare plans so much, and how that can cost a lot in money ... and in health.Related episode: How doctors helped tank universal health care (Apple / Spotify)Healthcare And Economic DespairFor sponsor-free episodes of The Indicator from Planet Money, subscribe to Planet Money+ via Apple Podcasts or at plus.npr.org.Fact-checking by Sierra Juarez. Music by Drop Electric. Find us: TikTok, Instagram, Facebook, Newsletter. Learn more about sponsor message choices: podcastchoices.com/adchoicesNPR Privacy Policy

Unemployment filings and layoffs are rising, and private sector hiring hit a two-year low, recent reports show. Is it just healthy turnover or should we be worried about the direction the labor market is headed? For now, analysts are split. Also in this episode: Reddit sues an AI firm for scraping its user data and Kai spends more time in Utah County with ADP's Nela Richardson exploring the obstacles and opportunities that come with a young population.Every story has an economic angle. Want some in your inbox? Subscribe to our daily or weekly newsletter.Marketplace is more than a radio show. Check out our original reporting and financial literacy content at marketplace.org — and consider making an investment in our future.