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Acquisition gets all the attention. Retention pays the bills.In this episode of Marketing Mindset, Jordan Narducci and Sebastian Williams unpack how DTC brands can move from chasing new customers to building loyalty that lasts.We dive into:
Disney+ & Hulu Churn Rates Spiked During Jimmy Kimmel Suspension https://whatsondisneyplus.com/disney-hulu-churn-rates-spiked-during-jimmy-kimmel-suspension/ #DisneyPlus VISIT ONLINE - http://www.WhatsOnDisneyPlus.com If you enjoy our content, please consider supporting it via our Patreon or as a YouTube Channel Membership from as little as $2 a month and get access to exclusive content and much more.
Disney+ & Hulu Churn Rates Spiked During Jimmy Kimmel Suspension https://whatsondisneyplus.com/disney-hulu-churn-rates-spiked-during-jimmy-kimmel-suspension/ #DisneyPlus VISIT ONLINE - http://www.WhatsOnDisneyPlus.com If you enjoy our content, please consider supporting it via our Patreon or as a YouTube Channel Membership from as little as $2 a month and get access to exclusive content and much more.
Disney+ & Hulu Churn Rates Spiked During Jimmy Kimmel Suspension https://whatsondisneyplus.com/disney-hulu-churn-rates-spiked-during-jimmy-kimmel-suspension/ #DisneyPlus VISIT ONLINE - http://www.WhatsOnDisneyPlus.com If you enjoy our content, please consider supporting it via our Patreon or as a YouTube Channel Membership from as little as $2 a month and get access to exclusive content and much more.
Alex Adam (3 first names*) is the Founder & Creative Director at Boredom Kills Creative. The studio (not agency) is based in the UK and operates worldwide with the mission to build community and connection through world-class brand identities and storytelling that get products on shelves and butts in seats. You may have seen their work for brands like Churn, New Brew, or Prince St. Pizza. Or you may have seen him talking to you on Reels or TikTok. This dude is a content king, spreading the good word of branding. You can see him on the feed showcasing candid case studies, providing a monthly update on the studio's happenings, or speaking on any other design-related topic. We had a great conversation with Alex! We discussed his work and career, learning all about his Pop Punk background and more! We are so stoked to share this interview with you!
Labhair Aoife Ní Shúilleabháin le Susan Ní Churnáin ó Údarás na Gaeltachta faoin mborradh atá tagtha ar phrintíseachtaí agus an éileamh orthu.
Sustain the roster churn ... and the competition. Hear award-winning columnist Dejan Kovacevic's Daily Shots of Steelers, Penguins and Pirates -- three separate podcasts -- every weekday morning on the DK Pittsburgh Sports podcasting network, available on all platforms: https://linktr.ee/dkpghsports Learn more about your ad choices. Visit megaphone.fm/adchoices
Patient churn—the natural cycle of patients choosing, staying, or leaving a dental practice—is a normal part of the business. Alan explores this by reflecting on his own 28 years in practice, concluding that dentists often struggle with churn because they view their office much differently than their patients do. Ultimately, a patient's decision to use a dental service, whether for comprehensive care or only for emergencies, reflects how that practice best fits their needs, and not necessarily a sign that the dental office itself is broken. Some links from the show: Relevance Online Marketing Join the Very Dental Facebook group using the password "Timmerman," Hornbrook," "Gary," "McWethy," "Papa Randy" or "Lipscomb!" The Very Dental Podcast network is and will remain free to download. If you'd like to support the shows you love at Very Dental then show a little love to the people that support us! -- Crazy Dental has everything you need from cotton rolls to equipment and everything in between and the best prices you'll find anywhere! If you head over to verydentalpodcast.com/crazy and use coupon code “VERYDENTAL10” you'll get another 10% off your order! Go save yourself some money and support the show all at the same time! -- The Wonderist Agency is basically a one stop shop for marketing your practice and your brand. From logo redesign to a full service marketing plan, the folks at Wonderist have you covered! Go check them out at verydentalpodcast.com/wonderist! -- Enova Illumination makes the very best in loupes and headlights, including their new ergonomic angled prism loupes! They also distribute loupe mounted cameras and even the amazing line of Zumax microscopes! If you want to help out the podcast while upping your magnification and headlight game, you need to head over to verydentalpodcast.com/enova to see their whole line of products! -- CAD-Ray offers the best service on a wide variety of digital scanners, printers, mills and even their very own browser based design software, Clinux! CAD-Ray has been a huge supporter of the Very Dental Podcast Network and I can tell you that you'll get no better service on everything digital dentistry than the folks from CAD-Ray. Go check them out at verydentalpodcast.com/CADRay!
Hear award-winning columnist Dejan Kovacevic's Daily Shots of Steelers, Penguins and Pirates -- three separate podcasts -- every weekday morning on the DK Pittsburgh Sports podcasting network, available on all platforms: https://linktr.ee/dkpghsports Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
For 12 years Andrei Rebrov managed infrastructure and operations at Scentbird, a perfume subscription company he co-founded in 2013. He learned the importance of acquiring the right subscribers, those who stay for a while and generate lifetime value for the business.The key, he says, was accurate, timely analytics to assess channels, creative, and promos. Finsi, his new company, provides those metrics, enabling merchants to predict a prospect's value over the long term.In this episode, Andrei shares acquisition tactics, churn avoidance, product selection, and more.For an edited and condensed transcript with embedded audio, see: https://www.practicalecommerce.com/subscription-pro-on-growth-churn-ltvFor all condensed transcripts with audio, see: https://www.practicalecommerce.com/tag/podcasts******The mission of Practical Ecommerce is to help online merchants improve their businesses. We do this with expert articles, podcasts, and webinars. We are an independent publishing company founded in 2005 and unaffiliated with any ecommerce platform or provider. https://www.practicalecommerce.com This is take 1 from Derek at Voice Jungle.
Ag caint faoin seirbhís cuimhneacháin do leanaí atá caillte ag an deireadh seachtaine.
In this episode, host Stephen Goldsmith speaks with Dr. Sara Naomi Bleich, professor at the Harvard T.H. Chan School of Public Health and former USDA Director of Nutrition Security and Health Equity. Dr. Bleich breaks down major recent changes to the Supplemental Nutrition Assistance Program (SNAP)—including historic budget cuts and stricter work requirements—and what they mean for the children and families utilizing this program. She shares actionable guidance for mayors and city leaders, including how to minimize harm from SNAP reductions and what city officials can do to ensure residents maintain access to essential nutrition support.Music credit: Summer-Man by KetsaAbout Data-Smart City SolutionsData-Smart City Solutions, housed at the Bloomberg Center for Cities at Harvard University, is working to catalyze the adoption of data projects on the local government level by serving as a central resource for cities interested in this emerging field. We highlight best practices, top innovators, and promising case studies while also connecting leading industry, academic, and government officials. Our research focus is the intersection of government and data, ranging from open data and predictive analytics to civic engagement technology. We seek to promote the combination of integrated, cross-agency data with community data to better discover and preemptively address civic problems. To learn more visit us online and follow us on Twitter.
Subscription businesses live and die by churn—but its impact goes far beyond lost customers. In this episode, Professor Barak Libai discusses research he and his colleagues conducted that reveals how churn reshapes growth, revenue, and market potential -- and what that means for anyone building or investing in a subscription model.
Julia Alexander joins Peter for a deep dive into Disney+'s subscriber exodus in the wake of Jimmy Kimmel's suspension, and what the backlash really cost the company. She also breaks down YouTube TV's bruising carriage battles, as the scrappy streamer tries to keep pace with ballooning rights fees. To learn more about listener data and our privacy practices visit: https://www.audacyinc.com/privacy-policy Learn more about your ad choices. Visit https://podcastchoices.com/adchoices
What happens when the discipline that's supposed to set you free becomes the very prison that traps you? In this powerfully vulnerable Wednesday Real Stories episode, Heather shares her brutally honest journey from being the self-proclaimed "queen of content challenges" to discovering the life-changing difference between churn and flow. Through visceral storytelling—from needing matchsticks to keep her eyes open at 11:30pm to posting on Christmas Day as her "alternative to the Queen's speech"—she reveals how blind adherence to productivity culture nearly destroyed her love for the work she was meant to do. This isn't just about content creation; it's about recognising when your discipline has become self-punishment and choosing authentic alignment over arbitrary metrics.What's Inside:Heather's confession as the "queen of content challenges" who completed every marathon while others "dropped like flies"The breaking point: 11:30pm, day 73, exhausted from caring for parents, puppy destroying shoes, forcing another post by lamplightHer desperate plea to the challenge organiser for just one pass (denied with cheerful "whoop whoop!")The paradox: writing from "some unearthly plane" in complete exhaustion and creating her most popular post everThe cruel irony of being the only one to finish 100 days yet getting the worst resultsChristmas Day posting as "alternative to the Queen's speech" and other signs discipline had gone wrongThe brutal realisation: each post got 15 seconds of exposure before dying to the algorithm despite all that grindingTwo types of discipline: prison vs. freedom, churn vs. flowThe transformational moment when she chose alignment over grinding and everything changedThe Uncomfortable Truth:Sometimes we get so addicted to being "disciplined" that we never pause to ask if what we're doing is actually working. We confuse motion with progress, activity with effectiveness—we're too busy grinding to be smart about our strategy or authentic in our approach.Three Life-Changing Lessons:The Prison of Arbitrary Metrics: When discipline becomes about hitting numbers rather than serving purpose, it stops being discipline and starts being self-punishmentThe Addiction to Busy: We optimize for the wrong things—quantity over quality, consistency over authenticity, grinding over strategyThe Discipline That Actually Works: True discipline is getting yourself right first—your energy, intention, and genuine desire to serve—so when you show up, people can feel itThe Game-Changing Realisation:"I'd been so busy churning out content that I had no time to market it properly, no time to create proper strategy, no time to build systems that would actually work. That's when I learned the difference between churn and flow."This Week's Liberation Practice:Examine one area where your "discipline" might have become prison. Where are you grinding through something that isn't working just because you think you "should"? Ask yourself: Am I optimizing for the right metrics? What would happen if I stopped churning and started flowing?Perfect For:Content creators trapped in daily posting obligationsEntrepreneurs exhausted by productivity culture demandsAnyone who's forced themselves to "show up" with nothing authentic to givePeople addicted to being busy but not seeing proportional resultsThose ready to choose alignment over grindingAnyone needing permission to stop optimising for the wrong metricsMemorable Moments That Will Stick:"Could have done with matchsticks to keep my eyes open""Words flowing from some...
In this episode of “Run a Profitable Gym,” Chris Cooper presents hard numbers and explains why the gap between 3% and 5% churn can be the difference between stability and collapse.He shares lessons from two decades of studying the science of retention, showing how most gyms don't fail because they need more leads but because they can't keep the people they already have.Coop explains why contracts aren't the answer, why chasing Facebook leads and six-week challenges can actually erode your community, and how gyms with 300+ members can get into trouble fast if they're bleeding members. Chris also breaks down the two key metrics every gym owner should track to boost retention and revenue—length of engagement (LEG) and average revenue per member (ARM)—and explains why retention is really just “sales over time.”Tune in for Coop's full retention playbook, then apply his tips to keep members longer, change more lives and build a profitable business that lasts.Join Coop's free retention workshop on Sept. 30 at noon Eastern in Gym Owners United (linked below). LinksGym Owners UnitedBook a Call0:19 - When clients stay longer7:10 - 3% versus 5% churn11:29 - A better retention metric13:11 - Onboarding and goal reviews17:24 - Keeping people for 2 years
Today on Rock Feed, we're joined by Dustin Bates, frontman of Starset, for a wide-ranging conversation ahead of the release of their brand new album Silos, out now.Dustin opens up about leaving behind a PhD program to chase his music dreams, how Starset was formed, and the intense creative process that went into this ambitious new record. We dive into his sci-fi storytelling, the evolution of Starset's cinematic sound, and why this album started out as singles before transforming into a full-fledged project.0:00 — Dustin Bates Joins Rock Feed + “Silos” Release0:27 — From Singles to Full Album: Why “Silos”1:59 — Sci-Fi Roots & Engineering Background2:26 — Epic Records Deal… Then Dropped3:10 — “My Demons” Breaks Through3:34 — Walking Away from a PhD: No-Brainer Risk4:08 — “Everyone Thought I Was Crazy”4:27 — Early Influences: Phil Collins to Metallica6:03 — Building the Starset Sound: Zimmer, Sigur Rós, Orchestral + Electronic6:42 — Anthem Writing: Hooks that Stick7:06 — Solo vs Co-Writes, Interludes, 18-Hour Days7:43 — Writing on a Train: Lyric Lock-In8:34 — Where Inspiration Really Comes From9:20 — Work Ethic, Growing Up with Less10:00 — The All-In Loan: Recording Without a Label11:17 — Radio Games, Signing, and Recoupment Reality12:20 — “It's Like an 800% Loan”: Label Economics12:41 — Keeping the Edge: Refusing the Comfort Blanket14:58 — What “Silos” Sounds Like + Next Album Already15:51 — No Tour Yet: Building a Bigger Return16:18 — The AI Video Backlash: What Really Happened17:27 — Tech Evolves: From Synths to AI18:00 — Covers, Not Composers: What AI Can (and Can't) Do18:39 — Pro-Tech, Not Anti-Art: Using Tools, Hiring Artists21:58 — AI & Society: Jobs, Churn, and the Future23:47 — Closing Thoughts & Mutual Respect
Cooper Howard with Charles Schwab says the latest round of economic data won't do anything to shift the FOMC's interest rate path. He says the recent prints show economic strength with pockets of weakness that warrant cuts. Joe Mazzola adds that "churn" markets are currently seeing are healthy for long-term outlook. He also notes what he considers "speculative" utilities plays like nuclear power companies and talks about his warning to investors.======== Schwab Network ========Empowering every investor and trader, every market day. Subscribe to the Market Minute newsletter - https://schwabnetwork.com/subscribeDownload the iOS app - https://apps.apple.com/us/app/schwab-network/id1460719185Download the Amazon Fire Tv App - https://www.amazon.com/TD-Ameritrade-Network/dp/B07KRD76C7Watch on Sling - https://watch.sling.com/1/asset/191928615bd8d47686f94682aefaa007/watchWatch on Vizio - https://www.vizio.com/en/watchfreeplus-exploreWatch on DistroTV - https://www.distro.tv/live/schwab-network/Follow us on X – https://twitter.com/schwabnetworkFollow us on Facebook – https://www.facebook.com/schwabnetworkFollow us on LinkedIn - https://www.linkedin.com/company/schwab-network/ About Schwab Network - https://schwabnetwork.com/about
Mike and James are joined by our friend and wargaming dignitary Don Perrin to take a 360 degree view of the wargaming hobby in the midst of "the churn" of where we are as a society - "churn" being the vortex of technological, social, political and economic flux that we're all caught up in. I think out conclusion is surprisingly optimistic, but have a listen and tell us what you think! More about our guest, Don Perrin: https://en.wikipedia.org/wiki/Don_Perrin Things that we referred to in the podcast: Sitrep Podcast: https://www.youtube.com/c/SITREPPodcast 4P Press: Early modern naval wargaming rules and cool and obscure ship STL files: https://www.wargamevault.com/browse/pub/18619/4P-Press Ecorcheurs Hundred Years War Rules and Figures: https://www.kickstarter.com/projects/grippingbeast/ecorcheurs Bad Squiddo Women of WW2: Resistance: https://www.kickstarter.com/projects/badsquiddogames/antifascist Contact Us! Canadian Wargamer Podcast on Facebook: https://www.facebook.com/canadianwargamerpodcast/posts/248303724609871/ Mike: madpadre@gmail.com James: jamesmanto@gmail.com
What do you do when your CFO calls on Sunday night to say you're filing for bankruptcy in the morning? Tim Butchart reveals how he led through chaos, kept every customer, and turned crisis into growth. For most leaders, that call would trigger panic, client flight, and investor revolt. But for Tim Butchart, it became a masterclass in crisis leadership and customer trust. Against the odds, his team didn't lose a single key customer. In this raw conversation with Rebecca Jenkins and Callum Jenkins, Tim shares what it takes to lead through chaos, scale in high-pressure environments, and prove value when the stakes couldn't be higher. This isn't theory. It's scars-earned wisdom from SaaS, AI, fintech, and cybersecurity boardrooms, including PE-backed scale-ups where growth targets aren't suggestions, they're mandates. What you'll learn in this episode: How to keep customers from walking when your company's future is on the line. Why “everything is a service” changes how you lead teams and retain talent. How to survive PE-backed growth expectations without burning out your culture. The four anchors of modern leadership: Vision, Scalable Engine, People, Uncertainty. This is for: CEOs, Founders, CROs, and PE-backed leaders navigating high-stakes growth, global expansion, or customer retention challenges. ----more---- Connect with Tim: LinkedIn : Tim Butchart ----more---- If your revenue has plateaued or your accounts feel “at risk,” access your copy of The CEO Revenue Architecture Briefing, here Boardroom Briefing for Scalable Growth Trusted by CEOs. Backed by results. Built for today's market. ----more---- Connect with the hosts and say who'd you'd like to see as a Lead To Succeed guest. Rebecca Jenkins – LinkedIn | RJEN Callum Jenkins – LinkedIn The CEO Revenue Architecture Briefing - access your copy here to avoid revenue growth plateaus
We've heard the old adage about how it's cheaper to keep a current customer than it is to acquire a new customer but is it true? Not only is it true but it goes deeper than that. I want to explain how your retention and churn rate will affect your coaching business long term, what churn rate is if you aren't aware of it, and the value of having great coaching skills to keep clients longer. Topics include: - Coaches Always Want More, More, More- Retention and Churn Rate- Nutrition Coaching Collaborative- Review, Rate, and Share- Churn/Turnover Rate- Roster Example- Coaching Skillsets and Knowledge are Vital- Doing the Math---------- My Live Program for Coaches: The Functional Nutrition and Metabolism Specialization www.metabolismschool.com---------- [Free] Metabolism School 101: The Video Serieshttp://www.metabolismschool.com/metabolism-101----------Subscribe to My Youtube Channel: https://youtube.com/@sammillerscience?si=s1jcR6Im4GDHbw_1----------Grab a Copy of My New Book - Metabolism Made Simple---------- Stay Connected: Instagram: @sammillerscienceYoutube: SamMillerScience Facebook: The Nutrition Coaching Collaborative CommunityTikTok: @sammillerscience----------“This Podcast is for general informational purposes only and does not constitute the practice of medicine, nursing or other professional health care services, including the giving of medical advice, and no doctor/patient relationship is formed. The use of information on this podcast and the show notes or the reliance on the information provided is to be done at the user's own risk. The content of this podcast is not intended to be a substitute for professional medical advice, diagnosis, or treatment and is for educational purposes only. Always consult your physician before beginning any exercise program and users should not disregard, or delay in obtaining, medical advice for any medical condition they may have and should seek the assistance of their health care professionals for any such conditions. By accessing this Podcast, the listener acknowledges that the entire contents and design of this Podcast, are the property of Oracle Athletic Science LLC, or used by Oracle Athletic Science LLC with permission, and are protected under U.S. and international copyright and trademark laws. Except as otherwise provided herein, users of this Podcast may save and use information contained in the Podcast only for personal or other non-commercial, educational purposes. No other use, including, without limitation, reproduction, retransmission or editing, of this Podcast may be made without the prior written permission of Oracle Athletic Science LLC, which may be requested by contacting the Oracle Athletic Science LLC by email at operations@sammillerscience.com. By accessing this Podcast, the listener acknowledges that Oracle Athletic Science LLC makes no warranty, guarantee, or representation as to the accuracy or sufficiency of the information featured in this Podcast."
On this special segment of The Full Ratchet, the following Investors are featured: Rusty Ralston of Swell VC Godard Abel of G2 Han Shen of iFly.vc We asked guests to share the best question they've ever been asked by an allocator. The host of The Full Ratchet is Nick Moran of New Stack Ventures, a venture capital firm committed to investing in founders outside of the Bay Area. We're proud to partner with Ramp, the modern finance automation platform. Book a demo and get $150—no strings attached. Want to keep up to date with The Full Ratchet? Follow us on social. You can learn more about New Stack Ventures by visiting our LinkedIn and Twitter.
The Future of Insurance Sales is HEREWe're now LIVE with a select group of agents.This is the first and only 24/7 AI-powered sales coaching platform built exclusively for insurance professionals.With real-time call grading, on-demand role-plays, and personalized coaching after every conversation, it helps producers close more and gives agents their time back. Text AI to (816) 727-7610 to request access to the demo.Watch the full episode on YouTube: HEREWhat's in this episode:Scaling from 200 to 600 policies a month isn't luck—it's process, accountability, and relentless execution. In this episode, George Elossais breaks down exactly how his agency tripled production in three years to become a Top 10 office out of 20,000.You'll hear how he trains new hires to write auto, fire, life, and health in 30 days, why activity metrics (1,200 calls + 20 fact finders) are non-negotiable, and how AI is fueling smarter marketing and onboarding. If you're ready to lead a high-volume, high-retention team, George hands you the playbook.[00:00] Why George almost quit—and what kept him in the game[02:00] From 200 to 600 policies: the 3-year transformation[05:00] The “30-Day Rule”: new hires writing auto, fire, life, and health fast[10:00] The role of shadowing, scripting, and immersion in training[14:00] Metrics that matter: 1,200 calls, 20 fact finders, 4 referrals[18:00] Using fact finders to train smarter, not harder[22:00] Scripts > checklists: eliminating weak conversations[25:00] Churn control: why recommendations must be need-based[28:00] Marketing at scale: feeding 15 leads per day per rep[32:00] The AI edge: reallocating ad spend and building an “AI George”[38:00] The future of AI in sales: humans still closeTEXT MICHAEL DIRECTLYHave a question or want to talk to Michael directly? It's really him, not a robot. Text “BUZZ” to (816) 727-7610 Book a Demo – Agency Coach AIThe first 24/7 AI sales coaching platform built for insurance pros. Real-time grading, role plays, and coaching that help producers close more deals.Learn More: Let's Talk FREE 7-Day Demo – Weaver Sales AcademyTry it: CLICK HERE Tools + Free Resources https://www.weaversa.com Connect with Michael OnlineLinkedIn: linkedin.com/in/michaelweaverwsaYouTube: @michaelweavertrainingFacebook: facebook.com/themichaelweaverInstagram: @michaelweaver
Interest rates set the pace on Wall Street.
Provisionsmodelle im Vertrieb entscheiden über Performance und Planbarkeit. In dieser Folge spreche ich mit Alexander Dosse (Centify) darüber, welche Provision wann passt – und was im Sales einfach nicht funktioniert. Provisionen polarisieren: Von „braucht kein Mensch“ bis „ohne Provision keine Performance“ habe ich alles gehört. Mein Grundsatz: Provision ist ein Führungs- und Steuerungsinstrument, kein Ersatz für Management. Sie wirkt, wenn sie schnell spürbar ist, auf beeinflussbaren KPIs basiert und transparent abgerechnet wird. Genau hier passieren die größten Fehler: zu späte Auszahlungen, falsche Kennzahlen (z. B. EBIT), Deckelungen, die Leistung ausbremsen, und Quoten, die am Team vorbei geplant werden. Gerade im SaaS greifen mehrere Rollen ineinander: SDR, AE, PreSales und CSM. Bewährt hat sich eine gemeinsame Logik mit klarer Rollenwirkung. Ein praxiserprobtes Setup: Der SDR erhält eine Pauschale pro qualifiziertem Termin plus kleinen Deal-Anteil, der AE den größeren Abschlussanteil, der CSM wird über Verlängerung, Churn und Expansion incentiviert. So richten sich Provisionsmodelle im Vertrieb auf Umsatz, Kundennutzen und nachhaltiges Wachstum aus. Vier Bausteine für 90% der Fälle 1) Dealbeteiligung: prozentual am Umsatz/DB mit sauberer Attributionslogik – ohne „Mäuler-Stopfen“. 2) OTE/Quote: variables Zielgehalt (z. B. 70/30 oder 60/40 in DACH; 50/50 häufig in USA/UK) mit Cliff und Accelerators für Übererfüllung. Wichtig: nie nach oben deckeln, sonst werden Deals geschoben. 3) Bonuszahlungen: fixe Beträge für kurzfristig beeinflussbare Aktionen (z. B. „qualifizierter Termin“, „Produktbundle verkauft“). 4) SPIFs: zeitlich begrenzte Sprints zum Monats-/Quartalsende – monetär oder als Sachprämie. Starker Hebel, um Verhalten gezielt zu steuern. Vermeide Fehlanreize: Wer nur nach Marge vergütet, verkauft keine Neueinführungen. Wer erst am Jahresende zahlt, verliert Motivation. Und wer ohne Datenqualität plant, erntet Misstrauen. Darum mag ich Tools, die Echtzeit-Transparenz schaffen: Centify dockt an gängige CRMs an, rechnet automatisch und erlaubt Simulationen für neue Pläne. Umsetzungstipp: Ziele top-down & bottom-up kalibrieren, historische Daten prüfen, Regeln einfach formulieren („ein Satz, ein Beispiel“), monatlich auszahlen – und Kultur nutzen: Rankings, Golden Hours, kleine Wettkämpfe. So entsteht positiver Leistungsdruck statt System-Gaming. Fazit: Das perfekte System gibt es nicht – aber das passende. Mit klaren KPIs, schneller Auszahlung und den vier Bausteinen setzt du Provisionsmodelle im Vertrieb so auf, dass sie Wachstum wirklich treiben.
I chat with Craig Hewitt , founder of Castos. We talk about his journey from running a podcast editing agency to building a SaaS hosting platform. We cover the challenges of bootstrapping, raising funds, and going international. Craig shares how he uses distribution channels, how AI affects small teams, and what it's like to scale in a niche market. We end with advice for indie founders on picking business models, taking risks, and keeping up with tech changes.My twitter: https://x.com/wbetiagoAbout Craig HewittTwitter: https://x.com/TheCraigHewittPodcast: https://roguestartups.com/Timestamps by PodsqueezeGreg's Background and Starting Podcast Motor (00:01:02)Getting First Clients and Sales Approach (00:06:29)US vs. Europe: Customer Acquisition Differences (00:08:25)Localization and Multi-Currency Pricing (00:13:18)Transition from Agency to SaaS: Castus (00:16:30)Distribution Channels and Product Positioning (00:19:06)Impact of AI on Team and Product Development (00:25:28)Bootstrapping vs. Raising Money: Tiny Seed Experience (00:30:25)Agency vs. SaaS: Which to Start First? (00:31:33)Tiny Seed Accelerator: Value and Learnings (00:35:55)Distribution, Churn, and Growth Challenges (00:38:56)Balancing Family, Agency, SaaS, and Accelerator (00:41:05)Using Investment to Scale and the Realities of Raising Money (00:44:05)Investor Returns and Exit Expectations (00:51:19)Podcasting Market Realities and Churn (00:54:10)Pricing, Retention, and Content Marketing Plateau (00:57:23)What to Do When Growth Plateaus (01:00:59)AI's Impact on SaaS and the Economy (01:10:21)US vs. Europe: Entrepreneurial Mindset Differences (01:14:53)Conclusion and Where to Find Greg (01:17:58)Links and MentionsTools and Websites"Castos": "00:01:02""Podcast Motor": "00:01:02""Audacity": "00:05:40""Ecom from Skype": "00:05:40""Blueberry": "00:05:50""Buzzsprout": "00:05:50""Seriously Simple Podcasting": "00:17:36""HubSpot": "00:19:14""Cursor": "00:15:11""Zencastr": "00:22:33""Zoom": "00:22:33""Figma": "00:24:26""Cursor": "00:27:41""TinySeed": "00:30:25""11 Labs": "00:26:30""Claude": "00:26:30""Marnus": "00:26:30""TinySeed": "00:48:33""WordPress": "00:51:19""Podsqueeze": "00:54:10""Apple Podcast Connect": "00:55:13""Rogue Startups": "01:17:58"Books"Steal Like an Artist": "00:19:31"Videos and Podcasts"Nathan Barry's Podcast": "01:08:40"
The Twenty Minute VC: Venture Capital | Startup Funding | The Pitch
Amit Bendov is Co-Founder & CEO of Gong, the leading AI-sales platform. The company has raised about over $600 million from some of the best in the world including Sequoia, Thrive, Salesforce and more. Gong has surpassed US$400 million in ARR, serves thousands of customers (including multiple Fortune 10s), and is valued at over $7BN. AGENDA: 00:00 – Why CRM Was Always a Lie and Gong's Secret Insight 04:30 – Will AI Kill Salesforce? Mark Benioff's Nightmare 08:15 – Why 99% of VCs Said No to Gong's Seed Round 12:00 – The Shocking Trial Close That Changed Everything 18:00 – Can AI Make Every Seller Perform Like LeBron? 20:30 – Will Sales Software Shift from Software Budget to Human Labor Budget? 25:00 – Why AI SDRs Are “Stupid” and Bound to Fail 35:00 – Gong's Darkest Hour: Shrinking, Churn, and Losing Muscle 41:30 – The Re-Acceleration Playbook: How Gong Got Back to Hypergrowth 54:00 – Would Amit Ever Sell Gong—or Take It Public?
In this episode of the Healthy, Wealthy, and Smart Podcast, host Dr. Karen Litzy welcomes Lauren Schoenfeld, founder of Active Core Consulting, to discuss the importance of understanding finances in business. Lauren, a self-proclaimed numbers nerd, specializes in providing fractional CFO services, bookkeeping, and operational coaching for health and wellness entrepreneurs. The conversation kicks off with Lauren explaining what a fractional CFO is, using a relatable pizza analogy to illustrate the concept. Listeners will learn how to manage their finances more effectively, prioritize profit, and move away from the hustle culture as they navigate their entrepreneurial journeys. Tune in for valuable insights that can help transform your approach to business finances! Time Stamps: [00:01:21] Fractional CFO explained. [00:07:06] Money goals for new businesses. [00:09:46] Delayed rent negotiations for startups. [00:12:56] Owner's salary importance in business. [00:18:59] Subscription audit for entrepreneurs. [00:24:04] Ability to generate income quickly. [00:25:52] Limiting beliefs around money. [00:29:29] Questioning limiting beliefs. [00:34:10] Key Performance Indicators in Business. [00:39:13] Churn and attrition rates. [00:42:09] Enjoying the entrepreneurial journey. More About Lauren: Lauren Schoenfeld is the founder of Active Core Consulting, a one-stop shop for entrepreneurs in the health and wellness industry who need a fractional CFO, bookkeeping, sales, or operations coach. Lauren empowers CEO's to have confidence in their finances to put them in the driver's seat of their dream company. She's a self-proclaimed numbers nerd and athlete who helps owners develop a financial plan and execute on the strategy that puts their profit first. Lauren started at PricewaterhouseCoopers, where she learned the consulting framework. She then mastered the do's and don'ts of scaling a rapidly growing company from her time at WeWork. At her final corporate job, Lauren helped Equinox Fitness Clubs grow from 80 to 105 locations, enter into new international markets, and incubated nine of the most well-known wellness-focused ventures, including Equinox Hotel, Precision Run Studios, and SoulCycle On-Demand. Her final corporate project was to consolidate SoulCycle and Blink Fitness back office into the Equinox processes and systems. On a personal note, Lauren suffered from burnout working in the corporate world which led to developing a chronic illness. She has grown her business while healing her body through nontraditional modalities and is on a mission to end hustle culture for entrepreneurs! Resources from this Episode: Active Core Consulting Website Active Core Consulting on Instagram Free Expense Calculator Jane Sponsorship Information: Book a one-on-one demo here Mention the code LITZY1MO for a free month Follow Dr. Karen Litzy on Social Media: Karen's Twitter Karen's Instagram Karen's LinkedIn Subscribe to Healthy, Wealthy & Smart: YouTube Website Apple Podcast Spotify SoundCloud Stitcher iHeart Radio
It's a simple fix…Contracts. To advertise on our podcast, please reach out to sales@advertisecast.com or visit https://www.advertisecast.com/TheJeffWardShow
Understanding podcast downloads and metrics, including what is the podcast market size? Insights from the Podcast Landscape 2025 report (part 1), claiming your podcast in Apple Podcasts when you don't have access to your original email, sharing your podcast in Spotify just got easier, and stats mean and median download numbers Audience feedback drives the show. We'd love for you to contact us and keep the conversation going! Email thefeed@libsyn.com, call 412-573-1934 or leave us a message on Speakpipe! We'd love to hear from you!
Understanding podcast downloads and metrics, including what is the podcast market size? Insights from the Podcast Landscape 2025 report (part 1), claiming your podcast in Apple Podcasts when you don't have access to your original email, sharing your podcast in Spotify just got easier, and stats mean and median download numbers Audience feedback drives the show. We'd love for you to contact us and keep the conversation going! Email thefeed@libsyn.com, call 412-573-1934 or leave us a message on Speakpipe! We'd love to hear from you!
Growth stalls when gyms rely only on word of mouth. The real question is—how long can a gym survive without consistent new leads?Welcome to Gym Marketing Made Simple—the podcast that helps boutique fitness gyms attract clients and grow with straightforward marketing strategies that actually work.Episode HighlightsBlake and Tommy Allen from Lasso expose the myths around organic-only growth and break down why paid marketing is essential for gyms looking to scale beyond 100–150 members. Backed by data from Two Brain and Push Press, they reveal why the most profitable gyms invest in ads and why ignoring churn rates keeps gyms stuck.Key InsightsMentor companies often discourage paid ads, but data shows top-performing gyms use them.Churn rates of 3–5% make organic-only growth unsustainable.Paid marketing isn't optional, it's the key to breaking past the 150-member ceiling.Franchises like Orange Theory and F45 prove paid ads work by investing heavily in them.Data-driven decisions outperform generic advice every time.Episode Chapters00:00 Intro00:05 Mentor Companies and Paid Ads01:55 Challenges Faced by Gym Owners07:25 Data-Driven Insights on Gym Growth11:47 The Role of Franchises in Marketing34:00 The Impact of Marketing Funnel Stages34:12 The Importance of Data and Evidence34:27 The Evolution of Fitness Marketing34:43 The Role of Mentor Companies in Gym Growth35:26 The Importance of Staying InformedCall to ActionIf you've felt stuck at the same membership numbers, this episode is a reminder that growth requires more than referrals and organic reach. Share this episode with another gym owner and start the conversation about paid marketing that actually drives results.Supporting Information
Maybe ease people into this hobby...See omnystudio.com/listener for privacy information.
Travis Steffen is a serial multi-preneur with 8 exits so far. Growth mentor at most major SV accelerators. Doctoral candidate in business focused on quantum. Solving subscription churn at Revatto.com. Top 3 Value Bombs 1. Success is built through intense focus on one clear problem for one clear customer avatar. 2. Reducing churn is often ten times more cost-effective than acquiring new customers. 3. Talking directly to customers unlocks the most powerful insights for growth and retention. Visit Revatto for a demo and 1,000 dollars in commission-free recoveries - Revatto Sponsors HighLevel - The ultimate all-in-one platform for entrepreneurs, marketers, coaches, and agencies. Learn more at HighLevelFire.com. Thrivetime Show - Attend the world's highest rated business growth workshop taught personally by Clay Clark and featuring Football Star and Entrepreneur, Tim Tebow and President Trump's Son Eric Trump at ThrivetimeShow.com/eofire. Airbnb - Your home might be worth more than you think. Find out how much at Airbnb.com/host.
Feidhmeannach Forbartha Údarás an Gaeltachta ag caint faoi Scéim na bPrintíseach le os cionn 70 printíseacht ceadaithe mar chuid de Scéim Scoláireachta 2025.
FootballTransfers founder Paul Macdonald joins Duncan Castles for a Transfers Podcast special.+ €3.6billion on Premier League transfer fees+ 'Are they completely crazy?'+ Europe's Big 5 now a Big 1...and 4 feeder Leagues+ Wrexham spending like Champions League finalists+ Man Utd's Semenyo bid+ Why Tottenham beat Chelsea, Villla, Juve to Kolo Muani+ How Istanbul elections saw City sign Donnarumma+ Liverpool repeat old trick+ Arsenal fail to sell - again+ Chelsea's €0.75billion churn+ Iraola, Guehi & VillainThe Transfers Podcast, powered by FootballTransfers.comJoin Duncan Castles and insiders from across the game for exclusive news and in-depth analysis of football's biggest stories.WhatsApp: https://www.whatsapp.com/channel/0029VadK7lI3LdQV9V3QhY47https://x.com/DuncanCastleshttps://bsky.app/profile/duncancastles.bsky.social Hosted on Acast. See acast.com/privacy for more information.
Harshjit Sethi, managing director at Peak XV and the firm's AI investment lead, has resigned, marking yet another senior exit. His departure follows the exits of longtime partners Shailesh Lakhani and Abheek Anand, raising fresh questions about India's largest venture-capital firm. And the timing is striking: Peak XV is also on the verge of its biggest payday yet, with upcoming IPOs from Groww, Pine Labs, and Meesho that could deliver billions. In this episode, we look at the paradox of Peak XV's best year colliding with its worst, and what it means for its global ambitions.Tune in.Daybreak is produced from the newsroom of The Ken, India's first subscriber-only business news platform. Subscribe for more exclusive, deeply-reported, and analytical business stories.
In this episode, Bart speaks with Dave Garrison, Founder and Chief Navigating Officer of Garrison Growth, about his new book The Buy-In Advantage. They explore why employee engagement is at a decade low, the forces driving disengagement, and why it's critical for leaders to overcome these challenges to build a fully committed workforce. Dave shares practical, no-cost strategies leaders can use to foster authentic buy-in—shifting from “telling” to “asking,” recognizing employees as human beings (not just human doings), and connecting people's work to purpose and growth. A timely and valuable conversation for leaders at all levels, offering concrete tools to inspire and engage teams in an era when it matters more than ever. Get your copy of The Buy-In Advantage here: https://buyinbook.com/ 00:37 Show intro 01:14 Welcoming Dave Garrison 01:51 What is a Chief Navigating Officer? 03:14 Dave's career background 04:27 The story of seeing a shaman 05:54 Removing artificial constraints 06:48 Walking out of the corporate world into CNO 07:22 What it was like to leave the job he had 07:53 The business was funded on credit card debt 08:18 How the venture has evolved in the last 10 years 09:27 About his new book 10:59 Creating engagement 11:06 Game-changing orgs always have 3 elements 11:38 How do leaders build an environment for engagement? 12:52 What is the buy-in crisis? And where does it come from? 13:49 Gen Z values – money less important, impact with like-minded people 14:59 What's driving the buy-in crisis 16:17 Two-thirds don't care about the company 16:32 The costs of lack of engagement 16:53 Churn is a waste of time and resources 17:49 Are companies just grinning and bearing it with turnover? 19:01 How do great leaders foster buy-in 19:27 Give up on the bully or bribe approach 20:15 Why can't people be as enthusiastic about jobs as they are about sports? 20:50 The way the boss sees things is only one way 21:02 Collective genius 21:22 Human beings, not human doings 22:10 Sense of purpose 22:34 Challenges and opportunities to learn and grow 22:57 Bart summarizes main points so far 23:35 Warning signs that buy-in is not occurring 26:21 What lets you know this is a great idea? 26:48 Don't share your idea — share the problem 27:36 Example of Jeff Edison's leadership 30:16 Ask questions instead of providing answers 32:08 Example of older leaders stuck in ‘answer mode' 34:05 Teachers with right answers 34:52 Where are we with workforce engagement? 35:21 We're at a decade-low in engagement 36:23 Where to find The Buy-In Advantage 37:15 Thank Yous 37:28 Outro
When you listen to Wells Jones tell stories, you realize adventure isn't just about extreme feats — it's a way of being in the world. This episode of Moped Outlaws takes us through a life that reads like an epic novel. Wells served on the Antarctic para-rescue team, parachuting into whiteouts and skydiving at the […]
Batman PJ guy saves the day. Influencers need to stay home ffs. I brought my own mayo. See omnystudio.com/listener for privacy information.
Chuck and Charlotte explore the soaring success of soccer in the U.S. through Apple's MLS deal, highlighted by Son Heung-min's arrival and his record jersey sales. They examine the blockbuster run of Apple's F1 movie, questions around Apple's MLB streaming future, and the latest Apple TV+ price hike. Wrapping up, they preview fall programming including The Morning Show and Slow Horses, underscoring TV+'s growing library and value. http://traffic.libsyn.com/maclevelten/MV25227.mp3 Show Notes: Chapters: [0:00] Soccer's rise in the U.S. and Apple's MLS deal[1:27] Son Heung-min's impact on jersey sales and subscriptions[4:12] Apple's long-term MLS investment strategy[6:42] Apple's F1 movie box office success and digital release[9:34] Reports of Apple ending its MLB deal and implications[11:15] Fragmentation of sports streaming and ESPN's role[16:03] Apple TV+ subscription price increase explained[18:48] Churn and the challenges of subscriber retention[23:37] Comparing Apple TV+ to Disney+ and HBO Max[29:06] Apple's premium strategy versus ad-supported models[32:28] Upcoming Apple TV+ releases for fall 2025[33:56] Prime Target, Mythic Quest, and other recommendations Guests: Charlotte Henry is a media junkie, covering how Apple is not just a revolutionary tech firm, but a revolutionary media firm. She is based in London, writes and broadcasts for various outlets, and is the author of Not Buying It, an examination of fake news. You can find her on her The Addition blog, her podcast, in her The Addition newsletter on substack, and on Twitter, Facebook, Instagram and TikTok. Support: Become a MacVoices Patron on Patreon http://patreon.com/macvoices Enjoy this episode? Make a one-time donation with PayPal Connect: Web: http://macvoices.com Twitter: http://www.twitter.com/chuckjoiner http://www.twitter.com/macvoices Mastodon: https://mastodon.cloud/@chuckjoiner Facebook: http://www.facebook.com/chuck.joiner MacVoices Page on Facebook: http://www.facebook.com/macvoices/ MacVoices Group on Facebook: http://www.facebook.com/groups/macvoice LinkedIn: https://www.linkedin.com/in/chuckjoiner/ Instagram: https://www.instagram.com/chuckjoiner/ Subscribe: Audio in iTunes Video in iTunes Subscribe manually via iTunes or any podcatcher: Audio: http://www.macvoices.com/rss/macvoicesrss Video: http://www.macvoices.com/rss/macvoicesvideorss
Chuck and Charlotte explore the soaring success of soccer in the U.S. through Apple's MLS deal, highlighted by Son Heung-min's arrival and his record jersey sales. They examine the blockbuster run of Apple's F1 movie, questions around Apple's MLB streaming future, and the latest Apple TV+ price hike. Wrapping up, they preview fall programming including The Morning Show and Slow Horses, underscoring TV+'s growing library and value. http://traffic.libsyn.com/maclevelten/MV25227.mp3 Show Notes: Chapters: [0:00] Soccer's rise in the U.S. and Apple's MLS deal [1:27] Son Heung-min's impact on jersey sales and subscriptions [4:12] Apple's long-term MLS investment strategy [6:42] Apple's F1 movie box office success and digital release [9:34] Reports of Apple ending its MLB deal and implications [11:15] Fragmentation of sports streaming and ESPN's role [16:03] Apple TV+ subscription price increase explained [18:48] Churn and the challenges of subscriber retention [23:37] Comparing Apple TV+ to Disney+ and HBO Max [29:06] Apple's premium strategy versus ad-supported models [32:28] Upcoming Apple TV+ releases for fall 2025 [33:56] Prime Target, Mythic Quest, and other recommendations Guests: Charlotte Henry is a media junkie, covering how Apple is not just a revolutionary tech firm, but a revolutionary media firm. She is based in London, writes and broadcasts for various outlets, and is the author of Not Buying It, an examination of fake news. You can find her on her The Addition blog, her podcast, in her The Addition newsletter on substack, and on Twitter, Facebook, Instagram and TikTok. Support: Become a MacVoices Patron on Patreon http://patreon.com/macvoices Enjoy this episode? Make a one-time donation with PayPal Connect: Web: http://macvoices.com Twitter: http://www.twitter.com/chuckjoiner http://www.twitter.com/macvoices Mastodon: https://mastodon.cloud/@chuckjoiner Facebook: http://www.facebook.com/chuck.joiner MacVoices Page on Facebook: http://www.facebook.com/macvoices/ MacVoices Group on Facebook: http://www.facebook.com/groups/macvoice LinkedIn: https://www.linkedin.com/in/chuckjoiner/ Instagram: https://www.instagram.com/chuckjoiner/ Subscribe: Audio in iTunes Video in iTunes Subscribe manually via iTunes or any podcatcher: Audio: http://www.macvoices.com/rss/macvoicesrss Video: http://www.macvoices.com/rss/macvoicesvideorss
Joey Mattingly, PharmD, MBA, PhD, joined Over the Counter to discuss how pharmacy turnover rates impact independents, chains, and the patients they serve.
AP correspondent Julie Walker reports while Hurricane Erin left a trail of death, forecasters say the the Labor Day weekend looks clear of any destructive weather.
This week Wes, Jeff and Becca talk bout sound board farts, back to school, the Menende brothers, working in a music store, and debate the most obnoxious insect.
Your correspondent reflects on how private games cycle through players, and how public games in LA can compete with those of the private-game world, which offer newer side games. He also muses on a recent experiment that seems to point toward privatization even in tournaments in casinos.FORUM DISCUSSION: CLICK HERE 0:15 Scattered thoughts on private games and the way poker is changing0:37 Derek DelGaudio's "Amoralman"2:00 The creep of privatization in tournaments6:16 How private games can cause players to go broke faster (and reflections on the ways the cash-game ecosystem is changing)17:07 $5/$10 and $5/$5/$10 sessions18:09 KTo on KJ3r6ssJx20:25 KhKx on 983hxh22:24 AJcc on J53ddxTx2ddd25:01 76hh on J76xcc29:23 $5/$10/$20 hand: All-in preflop with ATohttp://twitter.com/thirdwalkinghttp://crushlivepoker.com
Today I'm joined by Vishal Vadodaria, CEO of AutoEngage. We dive into the product obsession Vishal learned under Steve Jobs, why a major public dealer group bet early on his AI tech, how Agentic AI is poised to reshape the future of the car business and much more. This episode is brought to you by: 1. CDK Global - CDK SimplePay is the only payment solution that's built into CDK solutions for unrivaled reliability and financial efficiency. To learn more or schedule a demo visit @ http://www.CDK.com/simplepay 2. OPENLANE - The world's best online dealer marketplace for used cars, bringing you exclusive inventory, simple transactions, and better outcomes. Learn more at https://www.openlane.com 3. AutoEngage - LISA (Linguistic Intelligence Service Assistant) “proactively” engages service customers in 2-way conversations throughout their ownership lifecycle using the most advanced Natural Language Processing in the market and books the appointment directly in the scheduler with no human assistance to increase retention, drive revenue, reduce cost and maximize customer lifetime value. Learn more @ https://autoengage.ai Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/ Interested in advertising with Car Dealership Guy? Drop us a line here: https://cdgpartner.com Interested in being considered as a guest on the podcast? Add your name here: https://bit.ly/3Suismu Topics: 01:02 How Apple shaped Vishal's approach 06:35 Why switch to automotive? 07:28 Biggest customer retention challenges 10:24 How Auto Engage solves problems? 13:02 Most impressive AI success story? 18:36 Measuring AI ROI how? 23:33 AI improves customer interactions? 30:57 Customizing AI for dealerships? 37:25 Future AI applications in auto? Check out Car Dealership Guy's stuff: CDG News ➤ https://news.dealershipguy.com/ CDG Jobs ➤ https://jobs.dealershipguy.com/ CDG Recruiting ➤ https://www.cdgrecruiting.com/ My Socials: X ➤ x.com/GuyDealership Instagram ➤ instagram.com/cardealershipguy/ TikTok ➤ tiktok.com/@guydealership LinkedIn ➤ linkedin.com/company/cardealershipguy Threads ➤ threads.net/@cardealershipguy Facebook ➤ facebook.com/profile.php?id=100077402857683 Everything else ➤ dealershipguy.com This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.
Hello to you listening in Woodbine, Georgia!Coming to you from Whidbey Island, Washington this is Stories From Women Who Walk with 60 Seconds for Motivate Your Monday and your host, Diane Wyzga.Maybe like me you endlessly churn old stories in your head: what you would have said, could have said, or should have said. Gets me nowhere. So, I'm learning how to shift out of my endlessly churning mindset with a farming tip. My maternal grandfather left his home in a small Polish village and came to this country as a teenager seeking a better life than the farm he grew up on. Here's what he used to say: “Diane, there's no profit in plowing the same furrow twice. Forgive. Forget. Let go. Harvest what's ahead of you.”Question: What about you? What's your best tip for letting go of what no longer works?You're always welcome: "Come for the stories - Stay for the magic!" Speaking of magic, I hope you'll subscribe, share a 5-star rating and nice review on your social media or podcast channel of choice, bring your friends and rellies, and join us! You will have wonderful company as we continue to walk our lives together. Be sure to stop by my Quarter Moon Story Arts website, check out the Communication Services, arrange a free, no-sales Discovery Call, and stay current with me as "Wyzga on Words" on Substack. Stories From Women Who Walk Production TeamPodcaster: Diane F Wyzga & Quarter Moon Story ArtsMusic: Mer's Waltz from Crossing the Waters by Steve Schuch & Night Heron MusicALL content and image © 2019 to Present Quarter Moon Story Arts. All rights reserved. If you found this podcast episode helpful, please consider sharing and attributing it to Diane Wyzga of Stories From Women Who Walk podcast with a link back to the original source.
Smart Agency Masterclass with Jason Swenk: Podcast for Digital Marketing Agencies
Would you like access to our advanced agency training for FREE? https://www.agencymastery360.com/training Are you a CEO still caught in the weeds of day-to-day operations? If so, you're not building a truly scalable business. Today's episode is here to help you shift that mindset. Our featured guest is a CEO who has grown his agency by focusing on smart leadership—prioritizing culture, developing strong management structures, and intentionally making himself less essential to every meeting. Like many agency owners, he once believed he had to outwork everyone to prove his worth. But over time, he discovered that the agency performs better when he leads with vision instead of constant presence and that CEOs don't need to be grinding to be effective. In this conversation, he shares how he came to that realization, what it's meant for his agency's growth and client success, how he built a trusted A-team, and more. Kevin Miller is the co-founder and CEO of Gr0, a performance marketing agency that's exploded from startup to 200+ clients and over 80 full-time staff in just five years. Before launching GR0 in 2020, Kevin cut his teeth at Google, served as Director of Growth at OpenDoor, and was inspired to jump into the agency world by a friend who built and sold one of the first Facebook-focused DTC agencies. His background in SEO and paid media, combined with experience at both bootstrapped and venture-backed companies, gives him a rare, well-rounded perspective. Today his mission is clear: build a high-performance team that wins together. In this episode, we'll discuss: Two levers to driving growth. Why CEOs are more effective when they're not grinding. Understanding that delegation is not optional. Client acquisition that doesn't feel like sales. Subscribe Apple | Spotify | iHeart Radio Sponsors and Resources This episode is brought to you by Wix Studio: If you're leveling up your team and your client experience, your site builder should keep up too. That's why successful agencies use Wix Studio — built to adapt the way your agency does: AI-powered site mapping, responsive design, flexible workflows, and scalable CMS tools so you spend less on plugins and more on growth. Ready to design faster and smarter? Go to wix.com/studio to get started. Getting to See the Possibilities of the Agency Space Watching a friend grow and sell a Facebook-focused DTC agency helped Kevin clearly see the differences between growing a bootstrap business versus a venture-capital backed business. His friend ended up selling the business for over $100 million, which Kevin hadn't think it was possible to do in the agency space. It was an inspiring moment that led to the realization that he too could build and scale his own business, which he chose to do in the SEO niche. From Zero to 200 Clients: The Growth Playbook With just half a decade in the agency business, Kevin can see most people just can't handle it. “Every day is a different game of guacamole with all sorts of people problems.” After all, in this business our product so the best way to guarantee you're creating a safe environment where people want to stay is to over index on culture. This is how a young agency can go from scrappy startup to 8-figure beast in half a decade. It's all about building a culture that attracts and retains A-players. If your account manager leaves, that client feels like they have to start over. It can be the worst experience for a client and the best way to avoid is to create an environment where everyone feels like part of a team. Kevin runs GR0 like an NBA franchise where everyone's expected to perform at a high level, without being a burnout factory. He's also very strict about behavior. No matter how talented you are, you can never be rude to a client or other employees. It's a team-first culture with high accountability and even higher standards that has grown fast by keeping people, delivering great work, and staying crazy responsive. Two big levers driving their growth: Kevin attributes his agency's success with client to two main elements: Rapid response times: Emails, texts, Slack messages… they don't sit idle. Obsession with client results: Deliver, retain, and let referrals do the work. Additionally, he knows it's not all about attracting new business. Churn is a killer. Retention isn't sexy, but it's the secret to compounding revenue. Inside the Org Chart: A 5-Level Machine In terms of the deals the agency is closing with clients, Kevin is a big believer that there's little room to do great work on a monthly basis, which is why he prefers offering six-month contracts that will later get renewed for another six months. He's also put a lot of thought into the agency's organizational structure, which he breaks down into five levels: Executive Team VPs Associate VPs / Directors (each running a service line) Campaign Managers Contractors & Specialists As to him, his role as CEO is divided into three categories: Coach – Recruiting and leveling up 10x talent across the top team. Closer – Still active in sales, he sets expectations and closes high-value clients. Visionary – Driving innovation like launching new services (radio is next!) and adopting tools like ChatGPT for smarter, faster workflows. You'll Be Needed Less & Less as a CEO – and That's Okay Being a CEO won't necessarily come naturally to everyone, which is why Kevin has a coach that has taught him how to conduct himself and cast the vision for the agency. He's also embraced the fact that putting together a capable team will mean getting told they don't need you to pitch in on every meeting. “If someone doesn't need me in a meeting, I'm relieved. It means we've built something scalable.” A true leader should be helpful and keep the company moving forward, which is why Kevin sees his role more as someone who works for everyone at the company, as opposed to the old model where bosses were tyrants that barked orders all day. It's not easy to lead 200+ employees, and leaders nowadays recognize that the way to do so is not just having a very strong team but also being able to keep them by building a great culture. From Hustle Mentality to Smart Leadership Kevin and Jason both admit they had to unlearn the “first one in, last one out” badge of honor. Many leaders tend to think they have to outwork everyone. Kevin admits he still wrestles with showing up early to prove value—even though the company runs better when he focuses on vision, not presence. The truth is agency CEOs don't need to be grinding to be effective. They need to be accessible, and they need to build teams that run without them. “If I'm on a mountain or a golf course, and I get a call, I'll answer. But if the team doesn't need me? Even better,” Jason shares. This shift, from being the engine to being the guide rail, is one most agency owners struggle with. But letting go (and training others to step up) is the only way you get out of the weeds. Delegation Isn't Optional—It's Leadership 101 Early on, Kevin believed only he could do the work “right.” But that mindset capped his growth—and created unnecessary pressure. Effective delegation and believing in your team is what makes a great CEO. As he says now, “you have to pass the ball and trust they'll show up.” If you're asking, “How should we do this?” you're already in the weeds. The better question is, “Who on my team should own this?” If you need ideas, start with Jason's 1 3 1 method to train team decision-making is a killer takeaway: 1: What's the problem? 3: What are three ways to solve it? 1: What do you recommend? It's a simple leadership tool that trains independence—so you're not the bottleneck every time something needs approval. You Can't Build Big if You Can't Let Go If you want to make sure you have people on your team who'll step up after applying the 1 3 1 method, hire people who can manage themselves. Kevin and Jason both agree they're not built to manage micro-tasks—or people who need micromanaging. “If I'm going to manage someone, I'll expect them to do it like me, at my pace, with my level of commitment. And that's not fair,” Kevin admits. As owners, your growth is capped by how much you think you have to do. Build a team of leaders—not followers. Give direction, not checklists. And accept that mistakes are part of the process. In the mastermind, Jason and the members celebrate even the failures—because sharing missteps keeps others from repeating them. That's how real learning happens. Client Acquisition That Doesn't Feel Like Sales Now let's talk lead gen. How did Kevin's agency bring in over 200 clients? It wasn't ads. It wasn't cold emails. It was strategic referrals—and they engineered that pipeline from the ground up. In Kevin's view, cold acquisition just doesn't work well with the amount of competition in his space. Instead, he built a network of warm referrals of ~25 trusted partners. Each partner gets 10% of the monthly revenue from any referred client. But more importantly, they only recruit partners who already know Kevin and trust his team to deliver. “I'm not reaching out cold saying ‘hey, I'll pay you 10%.' I'm building real relationships with people who already trust me.” This warm referral engine is the opposite of passive referrals. It's intentional, proactive, and mutually beneficial. It scales because Kevin didn't wait—he built the network years before launching GR0. Most of the time referrals aren't scalable. However, when you do it this way—proactively recruiting the right partners—it becomes a one-to-many strategy. This is a model more agency owners should be thinking about. It's lower friction, higher trust, and most importantly: it cuts through the noise in a saturated market. Pricing, Positioning, and Playing the Long Game One thing Kevin admits he should be raising prices more often. GR0 started with $3,000/month clients and now charges $8K–$10K for the same package. But that evolution took five years. Still, their market positioning is clear: “We're expensive but fair. Not overpriced, not low-budget. Right in the sweet spot.” This ties back to the trust built with clients and referral partners alike. If the value is real and the results are consistent, the relationships last. Do You Want to Transform Your Agency from a Liability to an Asset? Looking to dig deeper into your agency's potential? Check out our Agency Blueprint. Designed for agency owners like you, our Agency Blueprint helps you uncover growth opportunities, tackle obstacles, and craft a customized blueprint for your agency's success.
In Q&A, Alex (@AlexHormozi) breaks down the real bottlenecks inside 8-10 companies, from e-comm hatmakers and mobility coaches to high-ticket consultants and medical practices. Whether you're stuck at $2M trying to get to $10M or trying to fix churn, CAC, or hiring, this episode is a masterclass in decision-making at scale.Welcome to The Game w/Alex Hormozi, hosted by entrepreneur, founder, investor, author, public speaker, and content creator Alex Hormozi. On this podcast, you'll hear how to get more customers, make more profit per customer, how to keep them longer, and the many failures and lessons Alex has learned and will learn on his path from $100M to $1B in net worth.Wanna scale your business? Click here.Follow Alex Hormozi's Socials:LinkedIn | Instagram | Facebook | YouTube | Twitter | AcquisitionMentioned in this episode:Get access to the free $100M Scaling Roadmap at www.acquisition.com/roadmap