ICology

ICology is back for 2021. Chuck Gose and Kristin Hancock are relaunching ICology as a brand new space for internal communicators. Learn more at joinicology.com and sign up for the 2/22 live (re)launch party. And for the walk down memory lane, let's revisit the very first episode that originally aired on August 31, 2015 with guest Mamie Peers. At the time, Mamie was the director of internal communications at Cosmopolitan Las Vegas and is still one of the most creative communicators on the planet.  Enjoy the listen. 

Four internal comms Thinkers joined me on this episode to discuss Deloitte's recent report on employee recognition - The Practical Magic of Thank You. We discuss some of the report's findings, as well as the role internal communicators play in employee recognition. This episode's Thinkers are.... Stephanie RamosCommunications Manager, Mount Sinai Health System Meg MarraVice President, Borshoff Jess RobertsStrategist, Synergy Creative Leah BowdenHead of Internal Comms, Close Brothers  If internal comms is your passion, ICology is your podcast.   

In this episode of ICology, I talk with Jenni Field, Director at Redefining Communications, and Benjamin Ellis, CEO of SocialOptic, about 2019 research they conducted into remote workers and internal communication. The two of them combined their superpowers to unearth some new data on what employees are interested in and who they are interested in hearing it from. If you'd like to read the full report, download it at http://remotelyinterested.work/.

This wasn't exactly what I planned with the new Think Tank episodes but I went with it anyway. Today's "Wayfair Walkout" should be watched closely by internal communicators. Could something like this happen at your business? Absolutely. So what will you do when it happens? That's what you need to answer. Listen to my take on what internal communicators should be doing in case you have your own #wayfairwalkout. 

Pinaki Kathiari has become a true friend to the internal communications industry. And I'm proud to have him on ICology to talk about the challenges and opportunities of co-creation in internal communication. What is co-creation? Listen to the episode and find out how it can help communicators across industries and seniority levels. Pinaki is also once again a workshop leader at PRSA Connect this year. At last year's conference, his workshop was the highest-rated session from the entire event. And I expect nothing short of that again this year.  If internal comms is your passion, ICology is your podcast. Listen in. 

It truly was hard to believe but the last time Rachel Miller was on ICology was to talk about Brexit. . . nearly 3 years ago! But she's back, but not talking about Brexit - even though the rest of the world is. Rachel Miller, the founder of All Things IC and knower of all things internal communications, is back to talk about how communicators can build a stronger personal brand inside their own companies. It's a topic she's passionate about and will be addressing as the opening keynote at this year's PRSA Connect 19 conference this May. #prsaconnect   

Pleased to be joined by Simon Wright, Director at Gatehouse, to discuss a brand new report they produced. For years, they've been sharing an annual State of the Sector report that focuses on internal communication. But in 2018, they had an increased participation from North American communicators and so Gatehouse produced a special report for just North America. It's interesting to hear what the differences are between communicators in North America and other parts of the world.    

On July 24, I was a guest speaker at the IC Pro Retreat in Cincinnati. But this was a different speaking engagement than my normal ones. In this one, Sara Jackson, VP at Cerkl, interviewed me about ICology and podcasting for internal communications. For the first time, the tables were turned. I get to share my ICology journey and a bit about the promise of companies and communicators using podcasting to tell their own internal stories. I hope you enjoy episode 1 of 2.      

This is the last of the official episodes from PRSA Connect 18. For this one, I interviewed two of the more highly rated speakers from the event - Angee Linsey and Tarek Kamil. Niether are day-to-day internal communicators but both bring fresh thoughts and ideas to the industry and the profession.  It was an honor and privilege hosting the closing keynote at the event. And something I'd love to do again at another event. . . hint, hint.   

Welcome to the third episode from my closing keynote at PRSA Connect 18. It's pretty simple to figure out who to talk to if they are a workshop leader or speaker. But this is a fun one because it features three attendees who stood out at the event.  In this episode, you'll hear from Erica Goodwin, Andrea Parrish and Randy Berger. Enjoy. 

And we're back with the next episode from my live keynote at PRSA Connect 18. At this year's event, the amount of workshops doubled due to the interest and I was fortunate to interview two of the workshop leaders Angela Sinickas and Ann Melinger.  Angela, the CEO of Sinickas Communications, led a workshop about how to get listeners to listen to us. . . and yes, we can. Ann Melinger is the CEO of Brilliant Ink and her workshop was all about how communicators can benefit from hackathons in the business.  Two great comms and business minds sharing their ideas for you. 

I hope some of you haven't forgotten about me. It's been a bit of a journey back to ICology but producing this episode rekindled some of the passion. Thanks to those of you who kept asking about it and encouraging me to produce episodes again.  I needed a break. But break time is over.  At PRSA Connect 18, I was the closing keynote and conducted a live episode of ICology. This is the first of four episodes related to the event.  Enjoy. 

At IABC World Conference, I interviewed six communicators as part of the Chuck Chats Live interview series with Bananatag.  In the sixth and final interview, I chatted with Dyna Vink. Dyna is the founder and president of Crossroad Communications and Decision Science. Using the latest technology, she has adopted a science-informed and evidence-based approach to problem solve and manage behavior across disciplines. I talked with Dyna to found out how data and science can help communicators and stakeholders make better decisions. Listen to the full chat on ICology or watch the video.  Chuck Chats is a partnership with Bananatag. 

At IABC World Conference, I interviewed six communicators as part of the Chuck Chats Live interview series with Bananatag.  In the fifth interview, I chatted with James Fine. James is the president of Telecine and has a creative focus on the digital signage world. James led a seminar at IABC World Conference and we talked about his session, including how can communicators do a better job of delivering ROI.  Listen to the full chat on ICology or watch the video.  Chuck Chats is a partnership with Bananatag. 

At IABC World Conference, I interviewed six communicators as part of the Chuck Chats Live interview series with Bananatag.  In the fourth interview, I talked with Angelia Sinickas. Angela is the owner of Sinickas Communications, and as it relates to IABC, she is a 21-time Gold Quill winner. I tracked her down at the conference and we talked out how she is helping communicators measure and link communications to behavioral change in organizations. And what the event was like the last time it was in Montreal - back in 1984.  Listen to the full chat on ICology or watch the video.  Chuck Chats is a partnership with Bananatag. 

At IABC World Conference, I interviewed six communicators as part of the Chuck Chats Live interview series with Bananatag. In the third interview, I chatted with Maliha Aqeel. Maliha the current IABC/Toronto president, and the Assistant Director of Brand, Marketing & Communications at EY. Maliha brings over 15 years of award-winning professional expertise in strategic communications. She currently leads and develops brand communication programs and specializes in integrating internal and external communications, promoting thought leadership, and advising senior executives in all areas of strategic communication. I tracked her down at IABC World Conference 2018 and asked her all about the benefits of internal thought leadership and how it can integrate internal and external communications. Listen to the full chat on ICology or watch the video.  Chuck Chats is a partnership with Bananatag. 

At IABC World Conference, I interviewed six communicators as part of the Chuck Chats Live interview series with Bananatag. In the second interview, I chatted with Russell Evans, Assistant Vice President of Culture and Communications at Foresters Financial. Russell is leading an award winning team focused on global internal and executive communications, while becoming known in the communications world as an influencer pushing for more authenticity and fun in internal comms. I tracked him down at IABC World Conference 2018 and asked him all about his team's award-winning project and the role memes can play in keeping employees engaged.  Listen to the full chat on ICology or watch the video.  Chuck Chats is a partnership with Bananatag. 

At IABC World Conference, I interviewed six communicators as part of the Chuck Chats Live interview series with Bananatag. In the first episode, I chatted with Pinaki Kathiari, workshop leader at the event and CEO/co-founder of Local Wisdom. Pinaki was in Montreal to present on the "7 Dos and Don'ts of Co-creation." Listen to the full chat on ICology or watch the video from the Hub.  Chuck Chats is a partnership with Bananatag. 

Welcome to episode #33 of Heads Up!, a weekly podcast summarizing research, writing and retweets that I think communicators will find interesting.  Here are this week's stories: Five takeaways from the 2017 Intranet Now conference in London (Stephen Byngall)  Why does internal comms struggle for respect? (Martin Smith)  The science of uncommon sense (Csaba Toth)  Building the employee experience with technology, ‘loops’, and trust (Marginalia)  How to Use ‘Swipe Files’ to Become a Better Writer (Gatehouse)  Metrics Drive Behavior and Culture (Gerry McGovern) All original links are also available at learnicology.com/headsup. But I don’t want this to just be what comes across my screen. If you see things you think I should talk about here, share them with me. Could be a new infographic. Or a great case study. Perhaps a webinar. Send a Tweet to @learnicology or an email with the link to headsup@learnicology.com. Subscribe to ICology on Apple Podcasts or wherever you get your podcasts.

Welcome to episode #32 of Heads Up!, a weekly podcast summarizing research, writing and retweets that I think communicators will find interesting.  Here are this week's stories: Help Employees Create Knowledge — Not Just Share It (John Hagel & John Seely Brown)  Internal Communications Rising in Importance, Opportunity (True Digital)  BIG FIVE Workplace Personalities: Recognizing Employee Traits to Inspire (Talent Map)  You Don’t Have A Strategy if You Don’t Have the Work (Simon Terry)  Putting strategy back into internal comms: the time has come (Mike Klein)  What do positive workplaces and EBITDA have in common? (Rachael Powell)  All original links are also available at learnicology.com/headsup. But I don’t want this to just be what comes across my screen. If you see things you think I should talk about here, share them with me. Could be a new infographic. Or a great case study. Perhaps a webinar. Send a Tweet to @learnicology or an email with the link to headsup@learnicology.com. Subscribe to ICology on Apple Podcasts or wherever you get your podcasts.

Welcome to episode #31 of Heads Up!, a weekly podcast summarizing research, writing and retweets that I think communicators will find interesting.  Here are this week's stories: Why SILENCE about HATE is the biggest threat to the workplace (Matt Manners)  3 Ways You Are Failing Your Remote Workers (Gallup)  5 lessons from the smallest unit of collaboration (Sharon O’Dea)  2017 State of Employee Advocacy Survey (Jen McClure)  3 Ways Network Mapping Can Help Organizational Learning and Communications Efforts (Erin Gamble)   Internal Communication is Change Communication – Or Should Be (Steve Baskin)  All original links are also available at learnicology.com/headsup. But I don’t want this to just be what comes across my screen. If you see things you think I should talk about here, share them with me. Could be a new infographic. Or a great case study. Perhaps a webinar. Send a Tweet to @learnicology or an email with the link to headsup@learnicology.com. Subscribe to ICology on Apple Podcasts or wherever you get your podcasts.

Welcome to episode #30 of Heads Up!, a weekly podcast summarizing research, writing and retweets that I think communicators will find interesting.  Here are this week's stories: How Managers Drive Results and Employee Engagement at the Same Time (Jack Zenger and Joseph Folkman) You’ve done your channel audit — now what? (Headlines) Ask Your Employees These Questions. They Will Thank You (Kristi Hedges) Why we must completely rethink how to communicate at work (Gary Cooper) Workplace Communications: You Don't Want to Be 100% Accurate, But 0% Effective (Patty Azzarello) Cracking the Collaboration Nut Takes More Than Tools (Dom Nicastro) The Top 10 #internalcomms hashtags on Twitter (h&h)  All original links are also available at learnicology.com/headsup. But I don’t want this to just be what comes across my screen. If you see things you think I should talk about here, share them with me. Could be a new infographic. Or a great case study. Perhaps a webinar. Send a Tweet to @learnicology or an email with the link to headsup@learnicology.com. Subscribe to ICology on Apple Podcasts or wherever you get your podcasts.

Welcome to episode #29 of Heads Up!, a weekly podcast summarizing research, writing and retweets that I think communicators will find interesting.  Here are this week's stories: The 2017 State of Company Culture Report - Insights & Takeaways (SnackNation) http://icolo.gy/2x5NMvJ The Power of Not Doing: Improve Internal Communications by Doing Less (Elisabeth Baskin)  3 Ways For Management to Be Open to New Ideas (Michelle Smith)  Writing More Will Make You Smarter (Jessica Stillman)  Infographic & Survey - Internal Communications With Remote Workers 2017 (Hollinger | Scott)  Emojinal connections: the power of pictures (Sharon O’Dea)  All original links are also available at learnicology.com/headsup. But I don’t want this to just be what comes across my screen. If you see things you think I should talk about here, share them with me. Could be a new infographic. Or a great case study. Perhaps a webinar. Send a Tweet to @learnicology or an email with the link to headsup@learnicology.com. Subscribe to ICology on Apple Podcasts or wherever you get your podcasts.

Welcome to episode #28 of Heads Up!, a weekly podcast summarizing research, writing and retweets that I think communicators will find interesting.  Here are this week's stories: Does The Communications Industry Need Certification? (Alex Malouf)  No, Your Employees aren’t Responsible for their own Engagement (Jason Lauritsen)   Take ownership of your culture: 3 ways executives can lead by example (Autumn Manning) In 2017, your internal culture is your brand (David Mattin)  Co-Create Change (John Sigmon)  Infographic: The Power of Employee Social Advocacy (HR Daily Advisor)  The Idea of the 'Digital Native' Is a Total Myth, Science Says (Jessica Stillman)   All original links are also available at learnicology.com/headsup. But I don’t want this to just be what comes across my screen. If you see things you think I should talk about here, share them with me. Could be a new infographic. Or a great case study. Perhaps a webinar. Send a Tweet to @learnicology or an email with the link to headsup@learnicology.com. Subscribe to ICology on Apple Podcasts or wherever you get your podcasts.

Welcome to episode #27 of Heads Up!, a weekly podcast summarizing research, writing and retweets that I think communicators will find interesting.  Here are this week's stories: The Ways Your Brain Manages Overload, and How to Improve Them (Srini Pillay) How to let go of your creative ego (Lisa Maltby) How companies can deal with unpredictability (Virpi Oinonen) How work changed to make us all passionate quitters (Ilana Gershon) To Be a Better Communicator, Think Like an Engineer (Alison Davis) Employee Survey fatigue? On a scale of 1 to even, I can’t (Chuck Gose) All original links are also available at learnicology.com/headsup. But I don’t want this to just be what comes across my screen. If you see things you think I should talk about here, share them with me. Could be a new infographic. Or a great case study. Perhaps a webinar. Send a Tweet to @learnicology or an email with the link to headsup@learnicology.com. Subscribe to ICology on Apple Podcasts or wherever you get your podcasts.

Welcome to episode #26 of Heads Up!, a weekly podcast summarizing research, writing and retweets that I think communicators will find interesting.  Here are this week's stories: Company Culture Comes From Good Leadership (Doug and Polly White)  7 Ways To Improve Communication In A Remote Team (Marketing Insider Group)  What content do I need on my intranet? (Becki Hall)  9 Signs Your Workplace Is Emotionally Unintelligent and What to Do About It (Scott Mautz) Digital success requires a digital culture (Jacques Bughin)  3 Tips To Consider While Selecting an Employee Advocacy Tool (Aniisu Verghese)  8 Signs That Your Infographic Sucks (Vikas Agrawal)  All original links are also available at learnicology.com/headsup. But I don’t want this to just be what comes across my screen. If you see things you think I should talk about here, share them with me. Could be a new infographic. Or a great case study. Perhaps a webinar. Send a Tweet to @learnicology or an email with the link to headsup@learnicology.com. Subscribe to ICology on Apple Podcasts or wherever you get your podcasts.

Welcome to episode #25 of Heads Up!, a weekly podcast summarizing research, writing and retweets that I think communicators will find interesting.  Here are this week's stories: Our Biases Undermine Our Colleagues’ Attempts to Be Authentic (Tina Opie and Edward Freeman)  Does Diversity Actually Increase Creativity? (Tomas Chamorro-Premuzic)  Want Your Employees to Trust You? Show You Trust Them (Holly Browser, Scott Lester & Audrey Korsgaard)  How to Become A Master Storyteller (Clifford Jones)  5 Acts of Appreciation That Drive Employee Engagement, According to Science (Marissa Levin)  Why MailChimp Doesn’t Let New Hires Work For Their First Week On The Job (Marti Wolf)  How Enterprise Social Chat Feeds Into Productivity (Andrew Pope)      All original links are also available at learnicology.com/headsup. But I don’t want this to just be what comes across my screen. If you see things you think I should talk about here, share them with me. Could be a new infographic. Or a great case study. Perhaps a webinar. Send a Tweet to @learnicology or an email with the link to headsup@learnicology.com. Subscribe to ICology on Apple Podcasts or wherever you get your podcasts.

Welcome to episode #24 of Heads Up!, a weekly podcast summarizing research, writing and retweets that I think communicators will find interesting.  Here are this week's stories: Set Your Creativity Ablaze! 7 Ways to Generate New Ideas (Alive With Ideas)  What it takes to build a compelling chatbot (Seth Greenfield)  How to Give People the One Thing We All Crave (Patrick Leddin)  Go retro to cut through clutter (Davis & Company)  How do companies give employees a voice? (All Things IC)  Blind Faith in Leaders is a BAD Employee Engagement Strategy (Jason Lauritsen)  All original links are also available at learnicology.com/headsup. But I don’t want this to just be what comes across my screen. If you see things you think I should talk about here, share them with me. Could be a new infographic. Or a great case study. Perhaps a webinar. Send a Tweet to @learnicology or an email with the link to headsup@learnicology.com. Subscribe to ICology on Apple Podcasts or wherever you get your podcasts.

This episode of Heads Up is supported by StaffConnect. Welcome to episode #23 of Heads Up!, a weekly podcast summarizing research, writing and retweets that I think communicators will find interesting.  Here are this week's stories: Why “Wisdom of the Crowd” Does Not Work for Employee Engagement (Jeppe Hansgaard) From telling the story to changing the script: transformational networking can reignite the role of the communicator (Mike Klein)  The Most Common Mistakes Leaders Make When Communicating Change (Paul Petrone)  3 Tips to ensure change is viewed positively by employees (Kim Harvey) Note to internal communicators: We're drawn to human faces even before birth (Elizabeth Baskin) 7 Tips for More Engaging Writing (Anne Bruner)  All original links are also available at learnicology.com/headsup. But I don’t want this to just be what comes across my screen. If you see things you think I should talk about here, share them with me. Could be a new infographic. Or a great case study. Perhaps a webinar. Send a Tweet to @learnicology or an email with the link to headsup@learnicology.com. Subscribe to ICology on Apple Podcasts or wherever you get your podcasts.

At this year's PRSA Connect conference in Denver, ICology host Chuck Gose was the closing keynote and conducted a live episode of ICology, featuring guests and attendees from the annual employee communications event. Interviewees were called up on stage to answer a few questions from Chuck and possibly even guests. In this episode, you'll hear from: Sean Williams, True Digital Communications Kelli Newman, Piedmont Health Chris Wagner, Bananatag Nicole Kroul, ACT Kristen Bowser, Dayton Children's Hospital Becky Graebe, SAS Nancy Weaver, Cosmopolitan Resort of Las Vegas Amy Jenkins, Chipotle Madison Suarez, Chipotle Debra Capua, Davis & Company Ally Bunin, Brighton Health Plan Solutions Elisabeth Wang, Connect conference chair  Subscribe to ICology Apple Podcasts or wherever you like to listen.

This episode of Heads Up is supported by StaffConnect. Welcome to episode #22 of Heads Up!, a weekly podcast summarizing research, writing and retweets that I think communicators will find interesting.  Here are this week's stories: Don't you realise, employee engagement is a leaky bucket? (Ian Buckingham) Case Study: Communicating with a Mobile Workforce (Paul Barton) Employee Experience and Employee Engagement - the long and the short of it (Donna Burtchaell) Rethinking how to introduce a new CEO to employees (Arik Hanson) 3 Reasons Why Your Team Needs A Quality Communication Dashboard (Aniisu Verghese) All original links are also available at learnicology.com/headsup. But I don’t want this to just be what comes across my screen. If you see things you think I should talk about here, share them with me. Could be a new infographic. Or a great case study. Perhaps a webinar. Send a Tweet to @learnicology or an email with the link to headsup@learnicology.com. Subscribe to ICology on Apple Podcasts or wherever you get your podcasts.  

This episode of Heads Up is supported by StaffConnect. Welcome to episode #21 of Heads Up!, a weekly podcast summarizing research, writing and retweets that I think communicators will find interesting.  Here are this week's stories: 4 Ways to Ignite Your Workforce (Tim Kopp)  We Asked 169,000 Workers About What Makes Their Workplace Great. Here's Their Take (Greg Harris)  The comms manifesto (Helen Reynolds)  When the War of Opinions Lands at Your Door (Arne Sorenson)  Surfing the winds of change (Dave Wraith) Three Uncommon Tools Every Effective Communicator Should Have (Shaun Randol)  All original links are also available at learnicology.com/headsup. But I don’t want this to just be what comes across my screen. If you see things you think I should talk about here, share them with me. Could be a new infographic. Or a great case study. Perhaps a webinar. Send a Tweet to @learnicology or an email with the link to headsup@learnicology.com. Subscribe to ICology on Apple Podcasts or wherever you get your podcasts.  

This episode of Heads Up is supported by StaffConnect. Welcome to episode #20 of Heads Up!, a weekly podcast summarizing research, writing and retweets that I think communicators will find interesting.  Here are this week's stories: 3 Ways Effective Communicators Structure Unforgettable Messages (Thai Nguyen)  Good storytelling is more science than art (Esther Choy)  How weak words kill experiences and 6 words to stop using today (Cassius Kiani)  Stop the 'culture' bullshit - start telling stories about your values (Shane Allison)  How Corporate Values Get Hijacked and Misused (Ron Carucci)  The power of tittle-tattle (Matt Ballentine)  5 Questions to Ask About Corporate Culture to Get Beyond the Usual Meaningless Blather (Bill Taylor)  How to 'KonMari' Your Enterprise Social Network (Amanda Whitesell)  All original links are also available at learnicology.com/headsup. But I don’t want this to just be what comes across my screen. If you see things you think I should talk about here, share them with me. Could be a new infographic. Or a great case study. Perhaps a webinar. Send a Tweet to @learnicology or an email with the link to headsup@learnicology.com. Subscribe to ICology on Apple Podcasts or wherever you get your podcasts.  

This episode of Heads Up is supported by StaffConnect. Welcome to episode #19 of Heads Up!, a weekly podcast summarizing research, writing and retweets that I think communicators will find interesting.  Here are this week's stories: How long does employee advocacy last for? (Rachel Miller)   The surprisingly humble launch of an enterprise social tool (Ephraim Julius Freed)   Scooters, slides and saunas: workplace perks, or frivolous fads? (h&h)   The psychology of workplace change (Headlines)  Do Online Collaboration Tools Still Matter? (Laetitia Vitaud)  Toxic leaders affect companies, and governments. How to deal with them (Linda Ronnie)  All original links are also available at learnicology.com/headsup. But I don’t want this to just be what comes across my screen. If you see things you think I should talk about here, share them with me. Could be a new infographic. Or a great case study. Perhaps a webinar. Send a Tweet to @learnicology or an email with the link to headsup@learnicology.com. Subscribe to ICology on Apple Podcasts or wherever you get your podcasts.  

This episode of Heads Up is supported by StaffConnect. Welcome to episode #18 of Heads Up!, a weekly podcast summarizing research, writing and retweets that I think communicators will find interesting.  Here are this week's stories: Loyalty to our colleagues greater than loyalty to the firm (Lora Benson)   Workplace culture: all the things businesses and employees don’t have to do (Scott Brenman) A 10-Step Checklist For Organising And Running An Employee Workshop (Lisa Pantelli)  Could Politics Damage Your Internal Communications Career? (Paul Barton)  Eight Tips For Building An Effective Total Rewards Communications Strategy (Gregg Apirian)  Overcome Resistance to Change with Two Conversations (Harvard Business Review)  Made for this™ - Northwell Health’s employee promise (Elaine Page)  All original links are also available at learnicology.com/headsup. But I don’t want this to just be what comes across my screen. If you see things you think I should talk about here, share them with me. Could be a new infographic. Or a great case study. Perhaps a webinar. Send a Tweet to @learnicology or an email with the link to headsup@learnicology.com. Subscribe to ICology on Apple Podcasts or wherever you get your podcasts.  

In this episode of ICology, listen to Belén Alemán from Meltwater talk about how important their digital signage network is to connecting their global employees. Belén is now the learning and development manager for Meltwater but when she ran internal communications there, she launched a global digital signage network for Meltwater's domestic and global offices. Subscribe to ICology Apple Podcasts or wherever you like to listen.

This episode of Heads Up is supported by StaffConnect. Welcome to episode #17 of Heads Up!, a weekly podcast summarizing research, writing and retweets that I think communicators should pay attention to. Here are this week's stories: Design employee experience as thoughtfully as you design customer experience (Notion Capital)  The Workplace is the New Corporate Communications Platform (WorkDesign Magazine)   5 Keys to Engaging Corporate Culture (Jacob Morgan)  Why Recognition is The Most Important Pillar of Employee Engagement (Snack Nation)  How to Create a CNN-type News Chatbot for Your Organization (Chris McGrath)  Exploring the Impact of Internal Social Media Usage on Employee Engagement (Journal of Social Media for Organizations)  All original links are also available at learnicology.com/headsup. But I don’t want this to just be what comes across my screen. If you see things you think I should talk about here, share them with me. Could be a new infographic. Or a great case study. Perhaps a webinar. Send a Tweet to @learnicology or an email with the link to headsup@learnicology.com. Subscribe to ICology on Apple Podcasts or wherever you get your podcasts.  

This episode of Heads Up is supported by Bananatag.  Welcome to episode #16 of Heads Up!, a weekly podcast summarizing research, writing and retweets that I think communicators should pay attention to. And if you’re already subscribed to ICology, you don’t need to change a thing. Here are the stories shared this week: Losing control and other myths about enterprise social networking (Rita Zonius) Data Nerd Wannabe: Measurement 101 (Elisabeth Wagner) Why You Can't Buy a Digital Workplace (Sam Marshall) The Habit That Creates a Culture of Distrust at Work (Mayowa Babola, Ph.D) The CEO Walks in and Says... (Managing the Unexpected Event) (Scott Carlberg) The Sure-Fire Way to Get Employees' Attention (Alison Davis) Jive catches the Wave to new horizons (Jonathan Phillips) All original links are also available at learnicology.com/headsup. But I don’t want this to just be what comes across my screen. If you see things you think I should talk about here, share them with me. Could be a new infographic. Or a great case study. Perhaps a webinar. Send a Tweet to @learnicology or an email with the link to headsup@learnicology.com. Subscribe to ICology on Apple Podcasts or wherever you get your podcasts.

In this episode of ICology, Sarah Cooper, author and creator of The Cooper Review, shares her thoughts behind the creation of "Color Me HR, an activity guide for HR pros." It's a very creative and fun approach to the challenges that many in HR and communications face. Download the guide and you can complete the onboarding maze (don't get caught with the bad security photo), color pictures to avoid the office party lawsuit and more. This approach is a unique way of tackling normally boring or threating topics with a bit of humor.   Subscribe to ICology Apple Podcasts or wherever you like to listen. 

This is episode #15 of Heads Up!, a weekly podcast summarizing research, writing and retweets that I think communicators should pay attention to. And if you’re already subscribed to ICology, you don’t need to change a thing. Here are the stories shared this week: What defines 'digital culture' and how to achieve it http://icolo.gy/2pmGsts The inside story: a guide to more effective internal communications http://icolo.gy/2qoIJmG How to make everyone hate you on email  http://icolo.gy/2qoFmft Culture: The Hidden Factor in Successful M&A's http://icolo.gy/2oOOjBI 6 Storytelling Lessons For Any Leader to Use Around Their First 100 Days http://icolo.gy/2p0pJJT How to get a new comms job http://icolo.gy/2p0ohXT Chuck Chats with... http://icolo.gy/chuckchats All original links are also available at learnicology.com/headsup. But I don’t want this to just be what comes across my screen. If you see things you think I should talk about here, share them with me. Could be a new infographic. Or a great case study. Perhaps a webinar. Send a Tweet to @learnicology or an email with the link to headsup@learnicology.com. Subscribe to ICology on Apple Podcasts or wherever you get your podcasts.

This is episode #14 of Heads Up!, a weekly podcast summarizing research, writing and retweets that I think communicators should pay attention to. And if you’re already subscribed to ICology, you don’t need to change a thing. Here are the stories shared this week: How Amazon Aligns Employee Experience and Business Results http://icolo.gy/2pr3i40 Startup leaders think their culture is better than it is http://icolo.gy/2pIHAZm It’s time for leaders to toss out their rule books and trust their people http://icolo.gy/2oVH9s9 3 reasons employee engagement numbers are flat http://icolo.gy/2oZfFS8 Intranet Personas: 5 Types of Employees on Your Intranet http://icolo.gy/2oZ3cy3 Boards must do more to engage with employees and show transparency http://icolo.gy/2prncfw Chuck Chats with... http://icolo.gy/chuckchats All original links are also available at learnicology.com/headsup. But I don’t want this to just be what comes across my screen. If you see things you think I should talk about here, share them with me. Could be a new infographic. Or a great case study. Perhaps a webinar. Send a Tweet to @learnicology or an email with the link to headsup@learnicology.com. Subscribe to ICology on Apple Podcasts or wherever you get your podcasts.

This is episode #13 of Heads Up!, a weekly podcast summarizing research, writing and retweets that I think communicators should pay attention to. And if you’re already subscribed to ICology, you don’t need to change a thing. Here are the stories shared this week: The LIFT Model Will Tell You Why Employees Aren’t Taking Action on Internal Communicationsicolo.gy/2ocHTXR Where to Focus Your IC Efforts and Dollars for the Biggest Impact http://icolo.gy/2nI0DD4 A Face-to-Face Request Is 34 Times More Successful than an Email http://icolo.gy/2osqptP When 'Please' and 'Thank You' Aren't Enough http://icolo.gy/2nMPEbx Pepsi, United, and the Speed of Corporate Shame http://icolo.gy/2nMt0zY Want Exponentially Better Production? Focus on People Instead http://icolo.gy/2pc030m Real World Insights 2 - Planning & Preparing Intranets http://icolo.gy/2peoiuS Chuck Chats with... http://icolo.gy/chuckchats All original links are also available at learnicology.com/headsup.  But I don’t want this to just be what comes across my screen. If you see things you think I should talk about here, share them with me. Could be a new infographic. Or a great case study. Perhaps a webinar. Send a Tweet to @learnicology or an email with the link to headsup@learnicology.com. Subscribe to ICology on Apple Podcasts or wherever you get your podcasts.

In this episode of ICology, Caroline Roodhouse, content manager at Alive With Ideas, shares how communicators provides both reminders and advice to communicators about how to give the written word more meaning and impact. Caroline provides seven ways to sharpen your comms copy. These tips were initially provided in an infographic but in the podcast she's able to provide some depth and counsel to each. Caroline is quick to point out that for many these seven should be reminders. But since we are creatures of habit, we all fall into bad routines. Subscribe to ICology on Apple Podcasts or wherever you get your podcasts.

This is episode #12 of Heads Up!, a weekly podcast summarizing research, writing and retweets that I think communicators should pay attention to. And if you’re already subscribed to ICology, you don’t need to change a thing. Here are the stories shared this week: Is your company suffering from Expectation Alignment Dysfunction?http://icolo.gy/2nxNAEf Collaboration overload is a symptom of a deeper organizational problemhttp://icolo.gy/2nxMKHm How to plan a great Take Your Children To Work Dayhttp://icolo.gy/2nxCOxI Engaging Employees in Your Company Purpose: Diversity and Inclusion (part 3 of 4)http://icolo.gy/2nxNSLn Feedback is different for men and women leaders, here's whyhttp://icolo.gy/2nxWdyz When an employee or spokesperson criticizes your companyhttp://icolo.gy/2nxL0xR Did Walmart kill internal communications?http://icolo.gy/2nxYaLB All original links are also available at learnicology.com/headsup.  But I don’t want this to just be what comes across my screen. If you see things you think I should talk about here, share them with me. Could be a new infographic. Or a great case study. Perhaps a webinar. Send a Tweet to @learnicology or an email with the link to headsup@learnicology.com. Subscribe to ICology on Apple Podcasts or wherever you get your podcasts.

This is episode #11 of Heads Up!, a weekly podcast summarizing research, writing and retweets that I think communicators should pay attention to. And if you’re already subscribed to ICology, you don’t need to change a thing. Here are the stories shared this week: Shine a light on the hidden figures in your organizationhttp://www.alivewithideas.com/blog/hidden-figures Time for IC to “take the fork in the road”https://www.linkedin.com/pulse/time-ic-take-fork-road-mike-klein The HR Coloring and Activity Book You Didn't Know You Neededhttp://thecooperreview.com/hr-coloring-activity-book-didnt-know-needed Employee Advocacy: 5 steps to get your employees promoting your brandhttps://www.interact-intranet.com/employee-advocacy-5-steps-to-get-your-employees-promoting-your-brand There's No Such Thing As Too Much Employee Recognition - https://www.linkedin.com/pulse/theres-thing-too-much-employee-recognition-just-isnt-ally-bunin All original links are also available at learnicology.com/headsup.  But I don’t want this to just be what comes across my screen. If you see things you think I should talk about here, share them with me. Could be a new infographic. Or a great case study. Perhaps a webinar. Send a Tweet to @learnicology or an email with the link to headsup@learnicology.com. Subscribe to ICology on Apple Podcasts or wherever you get your podcasts.

Stephanie McCarty is the VP of Communications for Taylor Morrison, one of the nation's largest home builders and land developers. In this episode of ICology, she shares examples of how she and her team are helping the company build a strong foundation of internal communication, including launching a new mobile-friendly intranet and helping craft the company's employee value proposition.  Subscribe to ICology on Apple Podcasts or wherever you get your podcasts.

This is episode #10 of Heads Up!, a weekly podcast summarizing research, writing and retweets that I think communicators should pay attention to. And if you’re already subscribed to ICology, you don’t need to change a thing. Here are the stories shared this week: How your gut helps and hurts you when you present (Forbes)  The valued characteristics of a communication-focused intranet (Marginalia) Tips for creating an intranet employees want to use (Edelman) Did you know (you’re wasting your readers’ time)  (text wizard) 6 must-know writing tips to get your business noticed (Crystalee Beck) What Deion Sanders taught us about self worth (Kristin Hancock) All original links are also available at learnicology.com/headsup.  But I don’t want this to just be what comes across my screen. If you see things you think I should talk about here, share them with me. Could be a new infographic. Or a great case study. Perhaps a webinar. Send a Tweet to @learnicology or an email with the link to headsup@learnicology.com. Subscribe to ICology on Apple Podcasts or wherever you get your podcasts.

On this episode of ICology, listen to Edward Ford from Verizon about their internal video news program they produce on a daily basis. Edward is the enterprise community manager at Verizon's headquarters in Baskin Ridge, NJ. He's one of four communicators who hosts the daily program called "Up To Speed." Edward shares their process for creating the videos, how they select the news items featured and who gets to be on the daily video. The focus for Verizon was to create content in a new way for employees who can be "up to speed" with corporate content in just a few minutes. It's a great lesson for other communicators who looking to create snackable content for employees who are on the go and desk-based. Subscribe to ICology on Apple Podcasts or wherever you get your podcasts.

This is episode #9 of Heads Up!, a weekly podcast summarizing research, writing and retweets that I think communicators should pay attention to. And if you’re already subscribed to ICology, you don’t need to change a thing. Here are the stories shared this week: Engaging Employees in Your Company Purpose: Physical Environments and Amenities (Mike Lepis) Good Content Is Creating Meaningful Content Unveiling the mysteries of… Organisational Development (All Things IC) Hey, Internal Communicator: Don’t Be an Order Taker (Alison Davis) 3 Ways to Manage Cultural Change During a Merger or Acquisition (CultureIQ) 10 ways to use feedback & data to put employees in the internal communications driver's​ seat (Ephraim Julius Freed) Love learning all about communication and engagement? (Katie Marlow) Chatbots 101 (Sharon O'Dea) All original links are also available at learnicology.com/headsup.  But I don’t want this to just be what comes across my screen. If you see things you think I should talk about here, share them with me. Could be a new infographic. Or a great case study. Perhaps a webinar. Send a Tweet to @learnicology or an email with the link to headsup@learnicology.com. Subscribe to ICology on Apple Podcasts or wherever you get your podcasts.

This is episode #8 of Heads Up!, a weekly podcast summarizing research, writing and retweets that I think communicators should pay attention to. And if you’re already subscribed to ICology, you don’t need to change a thing. Here are the stories shared this week: Fake news & internal communications (Sean Williams) Three ways to apply the hook model to internal email (Bananatag) Culture change communication: inspiration vs aspiration (Realm) The tension between technology and engagement in the workplace (Forbes) Supporting line managers: cascade confidence, not communications (Alan Oram) Why IC can’t get on with HR (simplycommunicate) Cracking the culture code (Dragonfish) A case for cognitive corporate communications (Jeff Herrington) Is it the channel that’s not working -- or the content you’re pushing through it (Elizabeth Baskin) Three events: March 28-29 - ALI's Digital Workplace Summit, Las Vegas, NV May 23 - simplycommunicate's smileexpo, London, UK June 11-14 - IABC's World Conference, Washington, DC June 14-16 - PRSA Connect, Denver, CO All original links are also available at learnicology.com/headsup.  But I don’t want this to just be what comes across my screen. If you see things you think I should talk about here, share them with me. Could be a new infographic. Or a great case study. Perhaps a webinar. Send a Tweet to @learnicology or an email with the link to headsup@learnicology.com. Subscribe to ICology on Apple Podcasts or wherever you get your podcasts.

Trust is a topic that has come up on a lot of ICology episodes, but this time it's intentional. In January, Edelman released the 2017 Trust Barometer. Every year, it sheds light on the role trust plays in all sorts of professional relationships at the personal level, including CEOs. Trust in CEOs had the largest drop of any category and is at the lowest it's ever been. Ever.  In this episode of ICology, Tamara Snyder, Executive Vice President at Edelman, adds some flavor and context to this year's data. But while this year's report may shed a negative light on relationships with CEOs, there are silver linings for communicators to act on.  Subscribe to ICology on Apple Podcasts or wherever you get your podcasts.