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Welcome to Strategy Skills episode 190, an episode with a highly regarded lecturer, Carole Robin. Get Carole's book here: https://amzn.to/3lAmUhi Carole Robin, Ph.D. was known as the Queen of Touchy Feely and received the MBA Distinguished Teaching Award and the Silver Apple award for contributions to alumni programming. She was the Dorothy J. King Lecturer in Leadership at Stanford's Graduate School of Business where she helped to further develop the Interpersonal Dynamics Course including co-developing the Executive version. She also became the Director of the Arbuckle Leadership Fellows Program. When she retired in 2017, a scholarship was established in her name. Subsequently, she co-founded Leaders in Tech, a nonprofit which brings two decades of lessons to Silicon Valley startups. Carole was a partner in an international consulting firm and a senior manager in a Fortune 500 company. She has provided executive coaching, leadership development and executive team building to a wide range of business, government, and nonprofit clients ranging in size from startups to global and Fortune 500 organizations and is currently an advisor on several boards. She is the recipient of two Congressional Awards for Community Service. In this episode, Carole discussed more about “Touchy Feely” and the importance of connecting to people and how it greatly affects an individual real time, or in the future. CONNECT: Building Exceptional Relationships with Family, Friends, and Colleagues. Carole Robin & David Bradford: https://amzn.to/3lAmUhi Enjoying our podcast? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo
Verena Hefti, CEO and Founder of Leaders Plus, gives a preview for the new series of the award-winning Leaders With Babies Podcast.Our next podcast is an interview with Reverend Carla Maurer, Minister of The Swiss Church in London, in which we talk about purpose and setting boundaries. Coming up later this season we speak to an Executive Director in the largest education charity in the UK about how she moved to that job when she had children under two. We also speak to Carole Robin Ph.D, author of the book Connect, which focuses on building exceptional relationships with family, friends and colleagues. Carole was the Dorothy J. King Lecturer in Leadership at Stanford University's Graduate School of Business, and we talk to her about about how to create deep meaningful relationships at work and beyond.
Carole Robin, Ph.D. was the Dorothy J. King Lecturer in Leadership and Director of the Arbuckle Leadership Fellows Program at Stanford Graduate School of Business before co-founding Leaders in Tech, which brings the principles and process of “Touchy Feely” to executives in Silicon Valley. Prior to coming to Stanford, she had careers in sales and marketing management and was a partner in two consulting firms. She lives in Palo Alto, California, with her husband of 35 years. ConnectAndRelate.comDavid Bradford Ph.D. and Carole Robin Ph.D. taught interpersonal skills to MBA candidates for a combined seventy-five years in their legendary Stanford Graduate School of Business course Interpersonal Dynamics (affectionately known to generations of students as “Touchy-Feely”) and have coached and consulted to hundreds of executives for decades. In Connect, they show readers how to take their relationships from shallow to exceptional by cultivating authenticity, vulnerability, and honesty, while being willing to ask for and offer help, share a commitment to growth, and deal productively with conflict.
Sue Bethanis hosts Carole Robin, Ph.D., leadership expert, former award-winning Stanford Business School professor, and co-author of Connect: Building Exceptional Relationships with Family, Friends, and Colleagues. Carole is the Co-Founder and Head of Programs of Leaders in Tech, a nonprofit which brings two decades of lessons to Silicon Valley startups. She was the Dorothy J. King Lecturer in Leadership at Stanford's Graduate School of Business where she helped to further develop the Interpersonal Dynamics Course (a.k.a. the Touchy-Feely class) including co-developing the Executive version. She also became the Director of the Arbuckle Leadership Fellows Program. She was known as the "Queen of Touchy Feely" and received the MBA Distinguished Teaching Award and the Silver Apple award for contributions to alumni programming.Sue and Carole discuss: Why exceptional relationships are critical to effectively lead through these transitional and uncertain times. Ways to create connections and continue to build relationships virtually. Specific behavior tips to help build trust, share feedback, and handle conflict virtually.
Today, we are joined by an extraordinary woman who has written an extraordinary book! Carole Robin was the Dorothy J. King Lecturer in Leadership at Stanford's Graduate School of Business where she helped to further develop the Interpersonal Dynamics Course including co-developing the Executive version. She also became the Director of the Arbuckle Leadership Fellows Program. Carole is known as the Queen of ‘Touchy Feely,' and received the MBA Distinguished Teaching Award and the Silver Apple award for contributions to alumni programming. When she retired in 2017, a scholarship was established in her name. In our conversation, Carole speaks about what makes an exceptional leader; key takeaways from her book, Connect; how to strengthen your interpersonal relationships; give (and receive) better feedback; why interpersonal skills are so incredibly important and impactful in all areas of your life (from your home to your workplace); and how you can take charge as a leader. Carole provides so many incredible insights in this episode that are not to be missed. Key Takeaways: [:50] About today's episode with Carole Robin! [2:00] Welcoming Carole to the podcast! [3:03] Carole shares her personal and professional journey, as well as one of the biggest epiphanies she ever had. [16:25] Bringing us to the present day, Carole speaks about starting up Leaders in Tech, a 1-year, all expenses paid program for leaders of high-growth tech companies. [18:46] How Carole and her collaborator, David Bradford, came together to write their book, Connect. [21:45] Carole explains her favorite acronym: AFOG (Another F*cking Opportunity Growth). [25:30] Carole shares the main mission and purpose that their book aims to address. [29:18] What to do if you really want to learn how to connect with somebody else. [32:30] The biggest takeaway that leaders can take away from Connect. [32:55] Why it is so hard to stand up for yourself and your team, why we experience bad outcomes, how to better receive feedback, and how to give more effective feedback. [37:27] Why are organizations not holding leaders accountable for giving and receiving feedback? What does it look like when organizations do work toward building a healthy culture? Why is feedback so incredibly beneficial to creating a healthy culture? [42:35] Why it is incumbent on leaders to start the dialogue around giving and receiving feedback. [44:03] Carole's take on why the DEI conversation seems to be lost in translation for so many companies and what we can do better to begin this conversation in the workplace. [47:19] Carole shares a lesson and story from her book, Connect, on why every relationship cannot get to ‘exceptional,' even if you may want it to. [50:09] Did Carole's relationship with her mother fuel her passion around her work in interpersonal relationships? [51:35] Carole shares parting thoughts and words of wisdom for listeners on being a good leader and building interpersonal relationships. [52:17] Where to find Carole and her book online! [53:12] Thanking Carole for joining the podcast. Mentioned in this Episode: Connect: Building Exceptional Relationships with Family, Friends, and Colleagues, by David Bradford and Carole Robin Carole Robin's LinkedIn Leaders in Tech ConnectandRelate.com — Visit for a free assessment, free resources, and to order Carole's book! About Fifth Dimensional Leadership & Ginny Clarke Fifth-Dimensional Leadership is a podcast about leadership — knowing yourself, speaking your truth, inspiring love, expanding your consciousness and activating your mastery. As an executive recruiter and career expert currently leading executive recruiting at a Fortune 20 tech company, Ginny Clarke is a passionate and authentic thought leader with a unique and deliberate perspective on work and life. She synthesizes aspects of her life as an African-American single mother who has successfully navigated corporate America for over 30 years. She has inspired, uplifted, and changed the lives of thousands and is intentional about bringing conscious awareness to people of all ages and stages. Every other week, a new edition of Fifth-Dimensional Leadership will include fascinating guests, covering a variety of topics: power, personal branding, self-awareness, networking, fear, and career management Stay Connected! To find more episodes or learn more, visit: GinnyClarke.com Connect with her on social media: Facebook, Twitter, LinkedIn, and Youtube
Have you got an exceptional relationship? And I don't necessarily mean a romantic relationship, although that's fantastic if you do, but I'm actually referring to any relationship where you can be your most authentic and vulnerable self. It could be a childhood friend, a work colleague, a family member or spouse. Somebody you can share your true thoughts with. A kind of relationship where you feel fully understood and supported for who you are - it can seem like magic. I'm lucky to say that I have a few of these relationships, but many of us struggle to build these solid connections at work, with friends or at home or perhaps we thought we had one but over time it has degraded?Strong relationships and connections have been shown to be associated with higher levels of life satisfaction, health and happiness. So it stands to reason that we should want to foster exceptional relationships?And the truth is that the process of building and sustaining these relationships can be described, learned and applied. And that's exactly what my two guests on today's podcast have done for decades at Stanford Business School's “Interpersonal relationships”, one of the most popular courses that the MBA programme offers.David Bradford is Eugene O'Kelly II Senior Lecturer Emeritus in Leadership at Stanford Graduate School of Business, where he helped develop Interpersonal Dynamics ("Touchy Feely").Carole Robin was the Dorothy J. King Lecturer in Leadership at Stanford, where she taught for more than twenty years before co-founding Leaders in Tech, which brings the principles and process of Interpersonal Dynamics to executives in Silicon Valley. Their new book, Connect is a book about exceptional relationships. Relationships that help us to become more self-aware, and compassionate, so we can build deep, fulfilling, personal connections with a wide range of people in every aspect of our lives. And it is quite simply one of the most moving books I've read.We talk about:Why the course is so popular amongst MBA students of all backgroundsHow they create epiphanies in a 10 week courseWhy soft skills are actually tough talks and courageous conversationsHow it has helped people in business, marriage, team culture, parenting and moreThe arc of a relationshipWhat's a pinch and a crunch and why it's important to address themThe importance of having a vocab of feelingsHow we can use conflict productivelyAppropriate authenticityMaya Angelou's quote of ' I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel'. And how that applies to medicineTheir own working relationship – and how it almost went wrongThe Japanese art of Kintsugi. Putting broken pottery pieces back together with gold — built on the idea that in embracing flaws and imperfections, you can create an even stronger, more beautiful piece of artTools in the toolkit of building exceptional relationshipsDo be sure to check out The Doctor's Kitchen website for full show notes and information on this and all other episodes. See acast.com/privacy for privacy and opt-out information.
Carole said: "I thought this is what I want to do. I want to create opportunities for people to have this experience that I just have. Then, when I ended up at Stanford and teaching this and becoming known as the queen of "Touchy Feely" I thought this is what I was put on the planet to do. I was put on the planet to create opportunities for people to learn how to connect." It touched me so deeply that I was excited when she accepted my invitation to come on the show and talk about the lessons behind the legendary Stanford Business School course called "Interpersonal Dynamics or Touchy Feely" for short. Carole and I built a fast friendship in the course of creating this conversation because I just finished her book "Connect - Building Exceptional Relationships with Family, Friends, and Colleagues". I am very pleased to be sharing this conversation with Carole Robin with you today. Let's really explore "Interpersonal Dynamics or Touchy Feely" for a second, in a business school of Stanford's caliber they have found this course to be one of their most powerful and requested courses of all. When you get to listen to Carole talking about some of the lessons and the examples of what they were teaching and the impact that this work has made in others' lives I'm sure you'd like a copy of the book. But let's start with this conversation, Carole and I were super inspired by each other and I know you'll gonna take a lot away from it. Enjoy... Carole Robin Ph.D. was the Dorothy J. King Lecturer in Leadership and Director of the Arbuckle Leadership Fellows Program at Stanford Graduate School of Business before co-founding Leaders in Tech, which brings the principles and process of her legendary Stanford course known as “Touchy Feely” to executives in Silicon Valley. Prior to coming to Stanford, she had careers in sales and marketing management and was a partner in two consulting firms. She is the co-author of Connect: Building Exceptional Relationships with Family Friends and Colleagues. She lives in Palo Alto, California, with her husband of 35 years.
For a combined 45 years, Professors Carole Robin, Ph.D. and David Bradford, Ph.D taught how to break through superficial interactions, get real and create meaningful connections with people in every aspect of life through Stanford's most popular course, Interpersonal Dynamics. Now they are letting the masses audit their class with their new book, CONNECT: Building Exceptional Relationships with Family, Friends, & Colleagues. Filled with real-life situations, the book is a framework that covers all the intricacies of relating to someone, from expectations to conflict. There are simple things we all can do for any connection we want to strengthen and anytime you move from casual contact to something that's more meaningful, you enrich your life. David is the Eugene O'Kelly II Senior Lecturer Emeritus in Leadership at Stanford Graduate School of Business, where he helped develop Interpersonal Dynamics (“Touchy Feely”) as well as much of the School's leadership curriculum. He is the author of numerous books, including Managing for Excellence, Influence Without Authority, and Power Up. Carole was the Dorothy J. King Lecturer in Leadership and Director of the Arbuckle Leadership Fellows Program at Stanford Graduate School of Business before co-founding Leaders in Tech, which brings the principles and process of “Touchy Feely” to executives in Silicon Valley. Prior to coming to Stanford, she had careers in sales and marketing management and was a partner in two consulting firms.
Author Carole Robin shares the lessons behind Stanford Business School's legendary course Interpersonal Dynamics and her new book "Connect: Building exceptional relationships with family, friends, and colleagues." Guest Biography Carole Robin Ph.D. was the Dorothy J. King Lecturer in Leadership, Director of the Arbuckle Leadership Fellows Program and teacher in Stanford University’s Graduate School of Business legendary Interpersonal Dynamics (aka Touchy Feely) course. Subsequent to leaving Stanford in 2017 she co-founded Leaders in Tech, a nonprofit which brings two decades of GSB lessons to Silicon Valley startup founders. Prior to joining Stanford, she was a partner in an international consulting firm and a senior sales and marketing manager in a Fortune 50 company. She has provided executive coaching, leadership development and executive team building to a wide range of business, government, and nonprofit clients ranging in size from startups to global and Fortune 500 organizations and is currently an advisor on several boards. She is the recipient of two Congressional Awards for Community Service. She is also the co-author of Penguin Random House's new Connect which contains the lessons of "Touchy Feely" that students consistently describe as life-changing because it didn't only make them better leaders -- it made them (and continues to make them) better sons, daughters, spouses, parents, siblings, friends and colleagues. In this episode, you'll learn: Why Carole and her husband Andy froze their standard of living to achieve their financial goals. Why Carole calls herself a scholar practitioner. Tips for building exceptional relationships with family, friends, and colleagues. Show notes: http://www.inspiredmoney.fm/179 Find more from our guest: LinkedIn connectandrelate.com leadersintech.org Mentioned in the episode: Interpersonal Dynamics | Stanford Graduate School of Business Tikkun olam Books: Connect: Building Exceptional Relationships with Family, Friends, and Colleagues by David Bradford Ph.D. Carole Robin Ph.D. Emotional Intelligence: Why It Can Matter More Than IQ by Daniel Goleman Money Tip of the Week Declutter your home, sell stuff you're not using, and clear your head. How to Be Wealthy Starting at Just $500 per Month with Derek Sivers Thanks for Listening! To share your thoughts: Leave a note in the comment section below. Share this show on Twitter or Facebook. Join us at the Inspired Money Makers groups at facebook and LinkedIn To help out the show: Leave an honest review on Apple Podcasts, Podchaser.com, or wherever you listen. Your ratings and reviews really help, and I read each one. Email me your address, and I'll mail you an autographed copy of Kimo West and Ken Emerson's CD, Slackers in Paradise. Subscribe on Apple Podcasts. Special thanks to Jim Kimo West for the music. Photo Credit: Nancy Rothstein