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If/Then: Research findings to help us navigate complex issues in business, leadership, and society
Chad Jones, a professor of economics at Stanford Graduate School of Business, recently published a paper, “AI and Our Economic Future.” Using more than 100 years of economic data, he modelled several potential AI-infused economic futures we may experience. These include the good (abundance, we never work again), the not-so-bad (business more or less as usual), and the ugly (a superintelligence that turns on us, among other catastrophic options). Cheery stuff, Jones acknowledges, but essential to face.“I think the ability for an AI to do everything on a computer that the best software engineer can do, that seems like it's either here now or will be here within five years easily,” Jones says. “Hacking the electric grid, hacking the financial system, these kinds of scenarios are things that we definitely have to worry about. The good news is, I think if we get through that, the ability of AI to transform the economy for good, it is really there and present. And, that would be a very great and bright future.”Related Content:Chad Jones faculty profileWhat's the Price Tag for Preventing an AI Apocalypse?At What Point Do We Decide AI's Risks Outweigh Its Promise? Chapters:00:00:00 Introduction00:01:32 The difference between now & previous periods of innovation00:02:29 Two scenarios for AI-driven growth00:06:18 The case for business-as-usual00:11:06 Weak links and the limits of automation00:17:53 What the models are showing about growth00:19:58 The economics of abundance00:25:29 The weak-link model's timing & possible adaptations00:27:51 Who gains in an AI economy?00:29:55 Catastrophic risk and the downside of acceleration00:34:31 The downsides of the weak link model00:36:38 Meaning, identity, and human value00:39:55 Leisure in a post-work world00:41:43 What the next generation may inherit00:44:07 ConclusionIf/Then, from Stanford GSB, features conversations with faculty that explore how their research deepens our understanding of business and leadership.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
The eBay, Amazon, Paypal, Square, & Stripe Of Latin America – Meet Leandro Cuccioli SVP Of Mercado Libre $MELIGuestLeandro Cuccioli -- SVP, Corporate Development, Strategy, Sustainability, and Investor Relations; Mercado LibreCompanyMercado Libre ($MELI)Websitehttp://investor.mercadolibre.com/BioLeandro Cuccioli has been Senior Vice President of Corporate Development, Strategy, Sustainability, and Investor Relations at Mercado Libre since July 2024. He has extensive experience in the private sector, having worked in private equity funds investing in the energy, retail, gas, and financial services sectors, with tenures at the UK's sovereign wealth fund and Capital Group, one of the world's largest asset managers. In addition to Latin America, he has professional experience in China, India, and Africa.Between 2016 and 2020, he served in the Argentine government, initially as Public Policy Coordinator in the Cabinet Office of the Chief of Ministers. He then became Deputy Minister of Finance (2017–2018) and later led Argentina's Federal Administration of Public Revenues (AFIP) as Minister of Revenue, overseeing the country's tax collection agency. He holds a degree in Industrial Engineering from the Buenos Aires Institute of Technology (ITBA) and an MBA from the Stanford Graduate School of Business.About Mercado Libre ($MELI)Founded in 1999, MercadoLibre, Inc (NASDAQ: MELI) is the leading company in e-commerce and financial technology in Latin America, with operations in 18 countries. It offers a complete ecosystem of solutions for individuals and businesses to buy, sell, advertise, obtain credit and insurance, collect, send money, save, and pay for goods and services both online and offline. Mercado Libre looks to facilitate access to commerce and financial services in Latin America, a market that offers great opportunities and high growth potential. It uses world-class technology to create intuitive solutions tailored to the local culture to transform the lives of millions of people in the region. More information at http://investor.mercadolibre.com/
As global powers face rising geopolitical tensions, sanctions, export controls, and tariffs are once again tools of leverage, marking the resurgence of geoeconomics, where economic policy and national security converge. This approach to business was largely abandoned by the West after the Cold War, though for most other countries, geopolitics and economics have always been closely linked. Josh Lipsky is the founding director of the GeoEconomics Center at the Atlantic Council, and Matteo Maggiori is a professor of finance at the Stanford Graduate School of Business. In this podcast, they discuss the new face of geoeconomics and its seemingly vengeful comeback. Transcript: https://bit.ly/4fe0G2a Read the articles in Finance & Development magazine: IMF.org/fandd
If/Then: Research findings to help us navigate complex issues in business, leadership, and society
“Friction for us has to do with obstacles,” says Hayagreeva “Huggy” Rao, a professor of organizational behavior at Stanford Graduate School of Business. “Obstacles can disable you. Obstacles can enable you.”Rao compares friction to cholesterol: Some is good, but some is bad. “Good friction actually slows you down, gets you to pause, and most of all, gets you to reflect,” he explains. “But there's also friction that overwhelms you, exhausts you, confuses you.” On this episode of If/Then, Rao explores how to cultivate the productive kind of friction, reduce the unhelpful kind, and manage your team's most precious resource. “Great leaders are people who think of themselves as trustees of other people's time,” he says. Do you have any favorite examples of good or bad friction? Share one with us at ifthenpod@stanford.edu.Related Content:Huggy Rao faculty profile The Friction ProjectHow to become a friction fixerChapters:00:00:00 Airport baggage claim, waiting, & good friction00:03:20 Introduction00:03:48 What friction means in organizations00:05:42 Where friction comes from00:07:52 Scaling through smart subtraction00:08:24 DropBox's approach to meetings00:10:45 The problem with meetings00:13:53 What good friction looks like00:16:56 Friction, trust, & institutional legitimacy00:19:31 Why Huggy Rao started studying friction00:22:20 ConclusionSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
What if the self-doubt that keeps you up at night isn't a weakness — but a strategic asset that sharpens your leadership? Eric Nitzberg, an executive coach to CEOs and senior leaders at technology and life sciences companies, shares how to maintain confidence through uncertainty, build credibility in your first 90 days, and lead at scale without losing yourself. Join host Khudania Ajay (KAJ) as they explore imposter syndrome in the C-suite, executive presence, finding your "true north," and the future of coaching in the age of AI. Support independent journalism at https://kajmasterclass.com=========================================*KAJ Masterclass*A video-first, live-first global conversation platform — editorially independent and depth-driven. In-depth, unscripted conversations with thinkers, leaders, entrepreneurs, authors, and experts — exploring ideas, lived experience, and real-world wisdom. Hosted by Khudania Ajay (KAJ), independent journalist.
Visit our Substack for bonus content and more: https://designbetterpodcast.com/p/nir-eyal-returns If you want to understand how much your beliefs shape your reality, try this quick exercise. Google the “checkerboard illusion” below and you can witness first-hand that even when you know two squares are the same shade of gray, your brain still refuses to show you the truth. If it can't get a simple shade right, imagine what it's doing with everything else. In his book Hooked, Nir Eyal helped people build habit-forming products for good. Then he wrote Indistractable to help people break free from the ones that weren't. But after years of hearing from readers who knew exactly what to do and still couldn't make themselves do it, he realized something was missing from the equation entirely. His new book, Beyond Belief, argues that motivation isn't a straight line between behavior and benefit — it's a triangle, and the third side is belief. The convictions we carry about ourselves, our abilities, and our circumstances quietly determine what we see, what we feel, and ultimately what we do. In this conversation, we dig into why your brain actively resists changing its mind, how the placebo effect is reshaping what we know about pain and performance, and what all of this means for designers and creative thinkers navigating the uncertainty of AI. Nir also gets personal about living with ADHD and dyslexia, stage fright, and how a single reframe — not a new fact, just a new belief — changed the way he experiences all of it. Bio Nir Eyal is a globally recognized authority on behavior change and human potential. His frameworks have empowered millions to build better habits, enhance focus, and unlock greater agency in their lives and work. A former lecturer at the Stanford Graduate School of Business and the Hasso Plattner Institute of Design at Stanford, Nir has collaborated with leaders and organizations worldwide to boost performance through behavior design. He is the New York Times bestselling author of the international bestsellers Hooked: How to Build Habit-Forming Products and Indistractable: How to Control Your Attention and Choose Your Life, which have sold over one million copies in more than 30 languages. Hooked was a finalist for the 2014 Goodreads Choice Awards. Indistractable won the 2019 Outstanding Works of Literature (OWL) Award and was named one of the Best Business & Leadership Books of the Year by Amazon, Audible, and The Globe and Mail. His third book, Beyond Belief: The Science-Backed Way to Stop Limiting Yourself and Achieve Breakthrough Results, became an instant New York Times best-seller and reveals how to identify and replace the hidden beliefs that define our limits. *** This ad-supported episode is available to everyone. If you'd like to hear it ad-free, upgrade to our premium subscription, where you'll get an additional 2 ad-free episodes per month (4 total). Premium subscribers also get access to the documentary Design Disruptors and our growing library of books. New premium subscriber benefit coming soon: we're launching a private Slack community…join now so you get access when it launches! And get a behind-the-scenes pass to every episode with The Roundup, where each week we bring you insights and actionable tactics from recent episodes. You'll also get access to our monthly AMAs with former guests, ad-free episodes, discounts and early access to workshops, and our monthly newsletter The Brief that compiles salient insights, quotes, readings, and creative processes uncovered in the show. And subscribers at the annual level now get access to the Design Better Toolkit, which gets you major discounts and free access to tools and courses that will help you unlock new skills, make your workflow more efficient, and take your creativity further. Upgrade to paid Learn more about your ad choices. Visit megaphone.fm/adchoices
In this episode of The Human Founder, I sit down with Donna Griffit, a world-renowned Corporate Storyteller, Pitch Alchemist, and Communication Coach at the Stanford Graduate School of Business. Donna is the bestselling author of "Sticking to My Story" and has spent over two decades helping startups and Fortune 500 companies globally raise more than $2 billion. Our conversation delves deep into the mental aspects of the entrepreneurial journey, exploring how communication serves as the foundation of all human behavior. We discuss the transformative power of empathy, the danger of losing our unique voice to artificial intelligence, and how founders can build the mental resilience necessary to navigate constant market shifts. The GSBG Framework and Finding Your "X Factor" Donna shares a powerful framework she initially created during a market downturn to help anxious corporate employees identify and present their unique value. Today, she uses this method with Stanford students to help them articulate their personal narratives effectively. The framework, known as GSBG, stands for setting an internal Goal for the interaction, telling a relevant Story that highlights your suitability, presenting the Benefits and proof points you bring to the table, and circling back to the Goal to explain why you are the perfect match. It provides a structured way to steer any conversation with purpose rather than simply reciting a chronological resume. The Art of Empathy and the "Bonfire" of Small Talk One of the most crucial elements of communication is empathy, which requires thinking deeply from the audience's perspective and understanding their specific needs. Donna notes that many young leaders today, partly due to the isolation experienced during the pandemic, struggle with basic small talk and building initial connections. She compares a good conversation to a bonfire: personal stories are the wood, curious questions serve as the kindling, and actively listening and responding to conversation hooks provides the oxygen that keeps the interaction alive. By navigating shared experiences and getting genuinely curious about the other side, founders can build the profound trust required for long-term relationships with investors and team members. Avoiding the "Patchwork Pitch" A common and detrimental mistake founders make is altering their presentation based on every piece of isolated feedback they receive from different investors. Donna refers to this as the patchwork pitch, a practice that results in a dense, overwhelming deck that completely loses its core message. She emphasizes the critical importance of sticking to your core conviction and long-term vision. Instead of serving a messy platter of mixed information, founders should present their data clearly and cleanly, ensuring their central story remains the focus. Maintaining this focus requires immense self-confidence and mental strength to avoid being rattled by external noise. Pitching to the Head, Heart, and Gut in the Age of AI While artificial intelligence is an incredible tool for solidifying and structuring ideas, Donna warns against relying on it entirely, noting that AI-generated content is ultimately devoid of soul. To truly captivate an investor, a pitch must successfully hit three points: the head for data and logic, the heart for emotional resonance, and the gut, which is where the actual investment decision is made. By sharing an authentic origin story, founders establish a triad of credibility, likability, and momentum. Personal vulnerability and authenticity remain the ultimate human advantages that no machine can replicate. Mental Agility and the Entrepreneurial Mindset Entrepreneurship is not just the act of building startups; it is a fundamental mindset of continuous reinvention and agility. Donna openly shares her own professional challenges, such as navigating the 2008 financial crisis and the sudden halt of global work during the early days of the COVID pandemic. Her strategy for resilience involves allowing herself a short, defined period to mourn the setback, followed by a conscious, determined choice to seek out new opportunities. Whether it was pivoting to remote training or creating an AI version of herself called Deck Check, her journey highlights the absolute necessity of adapting. Ultimately, maintaining a positive energy and deliberately choosing to rebuild from adversity is the true essence of leadership.
'n Globale entrepreneurskapsprogram, ondersteun deur die Stanford Graduate School of Business en die De Beers-groep, doen opnuut 'n beroep op Namibiese sakeleiers om voor 1 Junie aansoek te doen vir sy transformerende sakegroei-inisiatief. Jeffrey Prickett, die globale direkteur van die Stanford Transformasieprogram, vertel aan Kosmos 94.1 Nuus dat die program reeds meer as 200 maatskappye reg oor Suider-Afrika gehelp het om bedrywighede uit te brei, duisende werkgeleenthede te skep en miljoene in beleggings te lok.
In this episode of the Brown Women Health Podcast, Sruti and Esha sit down with Chanchal Garg, speaker, executive coach, Stanford Graduate School of Business facilitator, and author of Unearthed: The Lies We Carry and the Truths They Bury.Together, they explore what it means for South Asian women to lead with authenticity while navigating cultural expectations, identity, ambition, and wellbeing. Chanchal shares her journey into executive coaching, her work in interpersonal dynamics, the role of mentorship and cultural background in shaping leadership, and the deeply personal process of writing her memoir.This conversation reflects on how young South Asian women can redefine success on their own terms, build meaningful professional and personal connections, and create space for both high-impact careers and holistic health. Tune in for an inspiring discussion on self-inquiry, empowerment, and leading while honoring every part of who you are.
Send us Fan MailIs American healthcare collapsing?In this clip from our episode "How AI Could Save a Collapsing Healthcare System," host David E. Williams and Dr. Robert Pearl, Author of ChatGPT MD, break down why the current system is financially unsustainable and why physicians have never had the tools to fight back. Until now.Listen to the full episode here
If/Then: Research findings to help us navigate complex issues in business, leadership, and society
“I don't see things like anybody else,” says Jonathan Berk, a professor of finance at Stanford Graduate School of Business. “And so I can see things people don't see.” On this episode, Berk explores recent research that pushes against conventional wisdom, from questioning the utility of the debt-to-GDP ratio to asking whether regulation is actually in the best interests of the consumer. “If you disagree with me… You have to write down a convincing theoretical model and analyze [it].”Berk admits his unique lens doesn't always make life easy. But on the other hand, “it confers an enormous advantage” — and he believes that organizations which are able to harness the power of unconventional thinking can gain a competitive edge.“It's allowed me to solve problems that other people couldn't solve,” he says. Has seeing the world differently helped you resolve a conundrum? Tell us more at ifthenpod@stanford.edu.Related Content:Jonathan Berk faculty profile What If We're Looking at the National Debt All Wrong? Chapters:00:00:00 The Fosbury Flop, innovation, & unconventional thinking00:03:18 Introduction00:04:24 Questioning conventional wisdom00:04:57 Rethinking the debt-to-GDP ratio00:08:21 A finance perspective on national debt00:10:36 Why theory matters before alarm00:12:38 Regulation, charlatans, & consumer interests00:16:22 Licensing, certification, & competition00:19:51 The cost of pushing back00:21:16 Building organizations that welcome dissent00:24:59 ConclusionIf/Then, from Stanford GSB, features conversations with faculty that explore how their research deepens our understanding of business and leadership.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Send us Fan MailAmerican employers now spend over $25,000 a year to cover a single family, and chronic disease is driving the system toward collapse. Yet medicine is still built around a doctor's office visit every three to four months.Dr. Robert Pearl, former CEO of the Permanente Medical Group, Stanford professor, and author of ChatGPT MD, joins host David E. Williams to make the case that generative AI is the only tool that can shift medicine from episodic to continuous care, and why without it, the chronic disease crisis will break American healthcare entirely.
In this high-impact episode, Eric Nitzberg, Founder and Principal of Sierra Leadership, shares why even successful CEOs battle imposter syndrome and identity struggles in stage 5. If you feel exposed, question your role, or wonder “who am I now?” as your company grows beyond your hands-on control, you won't want to miss it.You will discover:- Why imposter syndrome actually increases at senior levels and is a normal response to bigger challenges- How to reframe your role from “doer” to strategic leader who focuses on vision and talent- What it really means to be both fully authentic and fully strategic in your communication.This episode is ideal for for Founders, Owners, and CEOs in stage 5 of The Founder's Evolution. Not sure which stage you're in? Find out for free in less than 10 minutes at https://www.scalearchitects.com/founders/quizEric Nitzberg is Founder and Principal at Sierra Leadership, where he serves as an executive coach and trusted advisor to CEOs and C-suite leaders across fast-growth sectors like technology, software, and life sciences. He has two decades of experience guiding hundreds of high-performing leaders through complex business challenges, personal growth, and lasting transformation. In one long-standing engagement at a Fortune 100 global technology company, he has worked with more than 150 leaders, including C-level executives, VP/GMs, and heads of emerging business units. He previously served as a communication coach at Stanford Graduate School of Business, teaching executive presence and persuasive storytelling.Want to learn more about Eric Nitzberg's work at Sierra Leadership? Check out his website at https://sierraleadership.com/Connect with Eric through his LinkedIn at https://www.linkedin.com/in/ericnitzberg/Mentioned in this episode:Take the Founder's Evolution Quiz TodayIf you're a Founder, business owner, or CEO who feels overworked by the business you lead and underwhelmed by the results, you're doing it wrong. Succeeding as a founder all comes down to doing the right one or two things right now. Take the quiz today at foundersquiz.com, and in just ten questions, you can figure out what stage you are in, so you can focus on what is going to work and say goodbye to everything else.Founder's Quiz
Not truths, but theories to consider in regards to yourself and your beliefs and ultimately how your beliefs are guiding your life for better and worse. My guest is Nir Eyal (Near A-yall). Nir consults, and teaches about the intersection of psychology, technology, and human potential. He previously taught at the Stanford Graduate School of Business and is the author of the international bestsellers Hooked, and Indistractible, which have sold over 1 million copies in more than 30 languages. Nir's research and writing has been featured in The New York Times and Harvard Business Review, and he is a regular contributor to Psychology Today. Nir has a new book, BEYOND BELIEF: The Science-Backed Way to Stop Limiting Yourself and Achieve Breakthrough Results, and I took the opportunity to go head on with our cultural perspective on beliefs. To help you see if you're interested, I'll read some concepts that came from Nir and our talk: Beliefs can be helpful regardless of if they are true. Beliefs are the driver of sustained motivation. But not because they are necessarily true. If you make a triangle with belief on one side and behavior on the other, belief is the foundation underneath. Facts are true whether you believe in them or not. Faith is conviction that doesn't require evidence, and belief is the messy space between fact and faith. We don't agree about what we choose to put our faith in, we argue about whether our faith is true and other's faith is false. A belief is only good if it holds up to real-world feedback, remains open to revision, and doesn't require ignoring evidence to sustain it. Healthy belief requires intellectual humility. And a couple side items that came up, “All pain is real. And it's all in your brain.” And, “Your brain isn't seeing reality - it's seeing your beliefs about reality.” If this sounds intriguing, stay tuned. You can find Nir's book, Beyond Belief, anywhere. Connect with him at nirandfar.com Sign up for your $1/month trial period at shopify.com/kevin Go to shipstation.com and use code KEVIN to start your free trial. Learn more about your ad choices. Visit megaphone.fm/adchoices
If/Then: Research findings to help us navigate complex issues in business, leadership, and society
“When people come to view attitudes and opinions towards, say, political policies or issues as relevant to their identities, they become more extreme in their attitudes,” says Christian Wheeler, the StrataCom Professor of Management and Professor of Marketing at Stanford Graduate School of Business. “I become more positive or negative towards an issue the moment it becomes relevant to who I view myself as being.”Wheeler's research offers insight into our increasingly polarized politics. However, his work has also yielded ideas for bridging divisions — beginning with how we listen to each other and how we see the people we disagree with.The moment we see someone as an individual rather than a category, we become more likely to find common ground. “Instead of viewing you as a Democrat or a Republican, I can view you as an individual,” Wheeler recommends. “Anything that humanizes you and moves you away from this simple category will help me to view you as an individual and less as just an interchangeable member of a category.” How much do your opinions define who you are? Tell us more at ifthenpod@stanford.edu.Related Content:Christian Wheeler faculty profile In a Polarized World, an Open Mind Can Hurt Your ReputationYou May Not Be Who You Think You AreClass Takeaways — How to Build Connection Through Better ListeningChapters:00:00:02 Tattoos, identity, & personal evolution00:03:26 Introduction00:03:59 Why identity matters00:04:56 Identity relevance & its implications00:08:03 Why openness to the other side gets punished00:10:57 Identities vs. opinions00:13:53 The power of individuation00:15:53 How to break the cycle of polarization 00:19:41 Organizational applications00:23:26 ConclusionIf/Then, from Stanford GSB, features conversations with faculty that explore how their research deepens our understanding of business and leadership.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Nir Eyal is not just an author; he's a behavioral architect, a master decoder of the invisible forces that drive human action and inaction. A former Stanford Graduate School of Business lecturer who co-founded and sold tech companies before transitioning into writing and teaching, Nir's brilliance lies in his rare ability to bridge psychology, technology, and business into frameworks that fundamentally change how leaders think, operate, and perform. With bestselling books like Hooked, Indistractable, and the upcoming Beyond Belief, Nir delivers the kind of substance that makes you stop, think, and actually do the work.Takeaways:Distraction Is an Action, Not an Accident: Nir reframes distraction as something we do, not something that happens to us. The opposite of distraction isn't focus—it's traction. Both end in “action,” and the difference comes down to intent. If it's not what you planned to do, it's pulling you off course.Time Boxing Beats To-Do Lists Every Time: To-do lists have no constraints and reward busyness over progress. Time boxing forces you to commit focused blocks to what matters most, teaches you how long things actually take, and creates the feedback loop that to-do lists can never provide.Belief Is the Missing Piece of Motivation: Knowing what to do and wanting the benefit isn't enough. Nir reveals that motivation is a triangle—behavior, benefit, and belief—and without the belief that you can achieve the outcome, persistence collapses. His new book Beyond Belief unpacks the science-backed way to engineer the beliefs that unlock extraordinary results.Sound Bytes:“My purpose is to explain the world so that it can be made better.”“The superpower, the skill of the century is going to be the ability to follow through. Because it turns out that people want to do business with those who follow through.”“They went from 15 minutes to 60 hours of straight swimming. Why? What happened? What changed? The only variable left is that something was unlocked in their brains.”Connect & Discover Nir:Instagram: @neyal99Website: nirandfar.comX: @nireyalLinkedIn: @nireyalBook: Beyond Belief
If/Then: Research findings to help us navigate complex issues in business, leadership, and society
“Masculinity is my new frontier,” says Ashley Martin, an associate professor of organizational behavior at Stanford Graduate School of Business. Martin, whose work examines why gender plays such a central role in how we perceive and make sense of others, has been looking at how traits associated with masculinity are simultaneously organizationally rewarded even as they're personally harmful to men. “We spend a lot of time talking about gender inequality through the lens of women's disadvantage,” she says. “I think that many of the problems that we're seeing today… are actually bound up in masculinity.” What impact do you think masculinity and femininity have on our work and our world? Tell us more at ifthenpod@stanford.edu.Related Content:Ashley Martin faculty profile Is that Self-Driving Car a Boy or a Girl? Why Taking Gender Out of the Equation Is So DifficultChapters:00:00 How movies shape our ideas about masculinity04:02 Introduction05:15 How Ashley Martin got into studying gender05:58 When gender is removed from hiring07:10 The “pet rock” study10:35 The universal use of gender13:02 Gendering objects15:12 How masculinity affects men18:13 The current implications of Martin's research20:41 What healthier models of masculinity might look like23:47 Ashley's next frontier: masculinity, material culture, and social problems25:07 ConclusionIf/Then, from Stanford GSB, features conversations with faculty that explore how their research deepens our understanding of business and leadership.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Communication is key, but the looks are changing. In our digital age of texting and emails, less spoken language means less emotion, tone and social cues.A study from the University of Missouri-Kansas City shows that each year we speak about 300 fewer words. As political polarization increases and arguments and debates dominate our dialogue, how do we re-learn the art of communication?Navigating sensitive topics and confronting others is difficult, but an essential skill in all facets of life, whether it's family, friends or the workplace. And, inevitably many people are using AI for advice.We'll learn about difficult conversations, how to approach them, and tools to strengthen our dialogue skills.Guests:Matt Abrahams, lecturer in organizational behavior, Stanford Graduate School of BusinessMaggie Hallett, associate director, Mental Health America of OhioAaron Yarmel, associate director, Ohio State University's Center for Ethics and Human Values/founding director, Philosophy Counseling and Consulting
Communication is key, but the looks are changing. In our digital age of texting and emails, less spoken language means less emotion, tone and social cues.A study from the University of Missouri-Kansas City shows that each year we speak about 300 fewer words. As political polarization increases and arguments and debates dominate our dialogue, how do we re-learn the art of communication?Navigating sensitive topics and confronting others is difficult, but an essential skill in all facets of life, whether it's family, friends or the workplace. And, inevitably many people are using AI for advice.We'll learn about difficult conversations, how to approach them, and tools to strengthen our dialogue skills.Guests:Matt Abrahams, lecturer in organizational behavior, Stanford Graduate School of BusinessMaggie Hallett, associate director, Mental Health America of OhioAaron Yarmel, associate director, Ohio State University's Center for Ethics and Human Values/founding director, Philosophy Counseling and Consulting
On this episode of the SeventySix Capital Sports Leadership Show, Wayne Kimmel interviewed Marc Reeves, Global Head of Strategic Partnerships for Fever. Reeves is an investor and advisor across various sports properties including Leeds United, CD Leganes, Cancun FC and Blue Crow Analytics. He was previously Head of Brand, Football, for Nike. In this role, he was the consumer and marketplace lead for the company's business across NFL, NCAA, High School, Grassroots and Performance. Previous to this role, Marc was GM, Nike+, responsible for the company's connected membership ecosystem including vision, brand and connecting all consumers through digital (apps, Nike.com), physical (DTC, wholesale, events) and related products (e.g. Apple Watch Nike+). Prior to joining Nike, Marc was the NFL's first ever International Commercial Director, where he led partnerships and marketing for the league outside of the US. He added on the responsibilities of Managing Director of NFL Canada during his tenure. His prior experiences include various roles at IMG (now Endeavor), including Vice President, Consulting where he led the agency's global relationships with Visa, Electronic Arts, Wells Fargo, and he worked in the Athlete Management division at ProServ. In addition, he co-founded a sports-based social gaming company, Lionside, which was acquired by Japanese mobile company, ngmoco:). Marc is on the Board of Directors of Relo Metrics. He is also a Board Advisor to Cloud9 esports, Sportable, Web3 Pro, Screen Skinz, a Techstars Sports Mentor and on the Advisory Board of the Tulane Sports Law Program.Marc has been a featured speaker at numerous venues including Stanford Graduate School of Business, Kellogg School of Management, University of Michigan, Tulane Law School, Leaders (UK), Sports Lawyers Association and Ivy League Sports Symposium. He has been interviewed and quoted in various media outlets including The New York Times, CNN, ESPN, Reuters, Irish Times, The Nikkei and the Sports Business Journal. Marc has been an adjunct professor of Sports Marketing at University of San Francisco. He earned a JD/MBA from Tulane University, with a specialty in Sports Law, and a BA from Kalamazoo College, where he was a member of two NCAA Division III National Championship Tennis teams.Chapters00:00 Introduction to Mark Reeves02:05 Mark's Journey in Sports Management05:24 Transitioning from Agent to Executive09:51 Building the NFL's International Presence12:51 Engaging Fans through Technology18:19 Memorable Brand Collaborations and Campaigns22:34 The Power of Storytelling in Sports Marketing25:09 Innovating Live Experiences with Data29:21 The Intersection of Sports and Entertainment32:05 Expanding the Reach of Football33:54 Investing in Soccer: A Personal Journey39:35 The Future of Soccer in AmericaMarc Reeves:LinkedIn: https://www.linkedin.com/in/marcjreeves/
What if the most expensive moment in your customer acquisition funnel is also your most ignored opportunity?Agility requires seeing a user's “no” not as a final endpoint, but as a data point that signals a need for a different path. It demands that we pivot in real-time to offer alternative forms of value, rather than simply writing off the investment and the relationship.Today, we're going to talk about one of the biggest blind spots in the subscription economy: the paywall. For most apps, this is a binary, all-or-nothing moment where up to 95% of hard-won users say "no" and are effectively treated as a lost cause. We'll explore why that moment of decline isn't the end of the customer journey, but potentially the most valuable opportunity to build a different kind of relationship and unlock new revenue.To help me discuss this topic, I'd like to welcome Michael Gants, Founder and CEO at Encore. About Michael Gants Michael Gants is the Founder and CEO of Encore, an iOS SDK that helps subscription apps monetize the 90–95% of users who decline the initial paywall.Michael studied economics at Harvard College, where he graduated as a John Harvard Scholar, and later earned his MBA from Stanford Graduate School of Business. His career spans consumer product development, growth strategy, and venture capital, with a focus on sustainable, user-first monetization.Before Encore, Michael founded Yaw, an AI-powered shopping assistant. He has also worked in innovation consulting at Innosight (Clay Christensen's firm) and sourced early-stage ML investments as a Venture Fellow at Hyperplane. He brings a behavioral lens to product monetization, drawing on his background in consumer psychology and his experience building products that align business incentives with user value.Through Encore, Michael works with mobile app teams to rethink what happens when a user says “no” to a subscription: turning that moment from a dead end into a monetization and retention opportunity. Michael Gants on LinkedIn: https://www.linkedin.com/in/michaelgants/ Resources Encore: https://www.encorekit.com/?ref=agile This episode is brought to you by Encore, an iOS SDK that helps subscription apps monetize paywall declines. More than 90% of users decline a subscription paywall. And most apps treat that moment as the end of the customer journey. Encore turns those declines into revenue by presenting brand-safe partner offers that keep users engaged and improve lifetime value. Learn more at https://www.encorekit.com/?ref=agile Drive your customers to new horizons at the premier retail event of the year for Retail and Brand marketers. Learn more at CRMC 2026, June 1-3. https://aglbrnd.co/r/d15ec37a537c0d74 Enjoyed the show? Tell us more at and give us a rating so others can find the show at: https://aglbrnd.co/r/faaed112fc9887f3 Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstromDon't miss a thing: get the latest episodes, sign up for our newsletter and more: https://aglbrnd.co/r/35ded3ccfb6716ba Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company Hosted on Acast. See acast.com/privacy for more information.
What if the most expensive moment in your customer acquisition funnel is also your most ignored opportunity? Agility requires seeing a user's “no” not as a final endpoint, but as a data point that signals a need for a different path. It demands that we pivot in real-time to offer alternative forms of value, rather than simply writing off the investment and the relationship. Today, we're going to talk about one of the biggest blind spots in the subscription economy: the paywall. For most apps, this is a binary, all-or-nothing moment where up to 95% of hard-won users say "no" and are effectively treated as a lost cause. We'll explore why that moment of decline isn't the end of the customer journey, but potentially the most valuable opportunity to build a different kind of relationship and unlock new revenue. To help me discuss this topic, I'd like to welcome Michael Gants, Founder and CEO at Encore. About Michael Gants Michael Gants is the Founder and CEO of Encore, an iOS SDK that helps subscription apps monetize the 90–95% of users who decline the initial paywall.Michael studied economics at Harvard College, where he graduated as a John Harvard Scholar, and later earned his MBA from Stanford Graduate School of Business. His career spans consumer product development, growth strategy, and venture capital, with a focus on sustainable, user-first monetization. Before Encore, Michael founded Yaw, an AI-powered shopping assistant. He has also worked in innovation consulting at Innosight (Clay Christensen's firm) and sourced early-stage ML investments as a Venture Fellow at Hyperplane. He brings a behavioral lens to product monetization, drawing on his background in consumer psychology and his experience building products that align business incentives with user value. Through Encore, Michael works with mobile app teams to rethink what happens when a user says “no” to a subscription: turning that moment from a dead end into a monetization and retention opportunity. Michael Gants on LinkedIn: https://www.linkedin.com/in/michaelgants/ Resources Encore: https://www.encorekit.com/?ref=agile This episode is brought to you by Encore, an iOS SDK that helps subscription apps monetize paywall declines. More than 90% of users decline a subscription paywall. And most apps treat that moment as the end of the customer journey. Encore turns those declines into revenue by presenting brand-safe partner offers that keep users engaged and improve lifetime value. Learn more at https://www.encorekit.com/?ref=agile Drive your customers to new horizons at the premier retail event of the year for Retail and Brand marketers. Learn more at CRMC 2026, June 1-3. https://aglbrnd.co/r/d15ec37a537c0d74 Enjoyed the show? Tell us more at and give us a rating so others can find the show at: https://aglbrnd.co/r/faaed112fc9887f3 Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://aglbrnd.co/r/35ded3ccfb6716ba Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company
In the second installment of our Paths Less Traveled series, Stacy Blackman interviews Terry Cumes and Tristen Langley, a married couple who share how the same Stanford GSB foundation led one to global wellness entrepreneurship and the other to top-tier technology investing — and what this says about career optionality, partnership, and long-term impact. Here are the full bios for these amazing interviewees: Tristen Langley has over twenty-three years of experience in venture capital, operations, M&A and equities research with leading international investment and technology companies. Langley sourced, led and was operationally involved with private investments that have returned over $5 billion to investors. Tristen Langley holds an MBA from the Stanford Graduate School of Business. She completed her graduate studies in software engineering at the Fraunhofer IESE, Germany. She earned a Bachelor of Science (First Class Honors) from the University of New South Wales and was the recipient of the University Medal. Tristen is now the Executive Director and Cofounder of Amalfi Capital Management, Limited. Terry Cumes is an international executive who has built, launched, and managed several global travel and education businesses. Terry is currently the CEO of Willka T'ika Essential Wellness, Peru's original luxury wellness center located in the Sacred Valley. Under Terry's leadership, Willka T'ika welcomes scores of groups each year from around the world. Each group is unique with programmatic themes ranging from yoga and mindfulness to transformative leadership in business. In 2022, Willka T'ika was included in "9 of the World's Best Wellness Retreats" by CNN and nominated "Best Digital Detox Retreat" by Vogue Magazine.
If/Then: Research findings to help us navigate complex issues in business, leadership, and society
Steven Callander has spent years building a mathematical framework to answer the question of how people learn from experience. “Here in Silicon Valley, the expression that you learn from failure is very widespread and very intuitive. But the question is… what do you learn? How do you optimally learn from that experience?”In this episode, Callander, the Herbert Hoover Professor of Public and Private Management and Professor of Political Economy at Stanford Graduate School of Business, explains the hidden, deceptively simple logic of correlated learning — and it may change how you think about finding the right job, the right market, or the right strategy. “It fascinates me and I can't stop thinking about it,” he says. Has theory made an impact on your life? Tell us more at ifthenpod@stanford.edu.Related Content:Steven Callander faculty profileHow to Turn Old Ideas Into Creative Solutions to Modern ProblemsWhat We're Still Learning from Silicon Valley's Bank CollapseChapters:00:00 Ann Miura-Ko on learning and the search for patterns in Venture capital02:51 Introduction05:23 What is correlated learning?06:40 Where does this research apply in the real world?09:28 Brownian Motion12:45 Steven Callander's Framework15:25 Examples of correlated learning when seeking expert advice20:53 Applying correlated learning23:57 Why correlated learning research?24:51 ConclusionIf/Then, from Stanford GSB, features conversations with faculty that explore how their research deepens our understanding of business and leadership.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Ever question if you're truly moving the needle in a high-stakes, fast-growth role or just treading water in chaos?In this unfiltered replay, Cameron Herold gets radically real with Asana's COO, Anne Raimondi, a powerhouse operator with a track record scaling iconic SaaS brands from eBay to Zendesk. Their candid conversation delivers hard-hitting truths and breakthrough strategies for COOs, VPs of Ops, and ambitious seconds-in-command. From conquering boardroom friction to onboarding at scale, and from navigating imposter syndrome to wielding conscious leadership, this episode is your no-nonsense roadmap to building culture, resilience, and runaway growth.The window for operational greatness closes quickly. Don't risk getting left behind as your competitors dial in these proven systems. Press play now for a front-row seat to rare, real-world tactics you won't hear anywhere else.Timestamped Highlights[00:00] – Why this Asana episode is a record-breaking, fan-favorite comeback[00:03:02] – The one skill that built Anne's “uncommon” career and why she doubled down on curiosity[00:05:33] – A dot-com crash, a diamond startup, and how obsession with customer pain points kept Anne in the tech arena[00:07:47] – Is product obsession really the COO's unfair advantage? Anne reveals what sets true ops leaders apart[00:13:14] – How Anne's onboarding at Asana destroyed all her old assumptions about exec transitions[00:15:10] – The joy of “extra delights”—what most SaaS products miss about human motivation[00:25:34] – The real source of company politics (and how transparency kills it dead)[00:44:38] – Anne's most vulnerable answer: How she faces down imposter syndrome and winsAbout the GuestAnne Raimondi is the Chief Operating Officer of Asana, a global leader in work management software empowering teams to orchestrate their work with clarity and impact. With 20+ years scaling technology giants, including senior roles at Zendesk, TaskRabbit, SurveyMonkey, and eBay, Anne brings deep boardroom and operational wisdom to fast-growth SaaS. She's also a lecturer at Stanford Graduate School of Business and has served on the boards of Gusto, Patreon, and more. Anne is renowned for her mission to build workplaces that blend high performance with humanity.
Nir Eyal is a globally recognized authority on behavior change and human potential. His frameworks have empowered millions to build better habits, enhance focus, and unlock greater agency in their lives and work. A former lecturer at the Stanford Graduate School of Business and the Hasso Plattner Institute of Design at Stanford, Nir has collaborated with leaders and organizations worldwide to boost performance through behavior design. Today on the show we discuss: the two types of beliefs that control everything you do and why most people are stuck in the wrong ones, why motivation is not a straight line and the real reason people keep quitting on their goals, the wild rat study from the 1950s that proves a single belief shift can make you 240 times more persistent, why positive thinking and vision boards are actually working against you, the four questions that can tear down any limiting belief in real time, and why your beliefs about aging may be more powerful than your diet, your workouts, or whether you smoke and much more. ⚠ WELLNESS DISCLAIMER ⚠ Please be advised; the topics related to health and mental health in my content are for informational, discussion, and entertainment purposes only. The content is not intended to be a substitute for professional advice, diagnosis, or treatment. Always seek the advice of your health or mental health professional or other qualified health provider with any questions you may have regarding your current condition. Never disregard professional advice or delay in seeking it because of something you have heard from your favorite creator, on social media, or shared within content you've consumed. If you are in crisis or you think you may have an emergency, call your doctor or 911 immediately. If you do not have a health professional who is able to assist you, use these resources to find help: Emergency Medical Services—911 If the situation is potentially life-threatening, get immediate emergency assistance by calling 911, available 24 hours a day. National Suicide Prevention Lifeline, 1-800-273-TALK (8255) or https://suicidepreventionlifeline.org. SAMHSA addiction and mental health treatment Referral Helpline, 1-877-SAMHSA7 (1-877-726-4727) and https://www.samhsa.gov Learn more about your ad choices. Visit megaphone.fm/adchoices
#699: You've probably heard that mindset matters. But what does that actually mean, and is there science behind it? Nir Eyal, author of Beyond Belief, joins us to break down the research. Eyal, who writes about the intersection between psychology and technology and taught at Stanford Graduate School of Business, opens with a counterintuitive claim: Motivation has nothing to do with rewards, he says. All motivation, he argues, stems from the desire to escape discomfort. That means money management, time management, and weight management are all really just pain management. That reframe sets up a bigger argument about beliefs. Our brains can't process the roughly 11 million bits of information hitting them every second, so instead of seeing reality, we predict it - based on whatever we already believe. That's why two people can face the same circumstances and have completely different outcomes. We dig into why visualization often backfires. Research by psychologist Gabrielle Oettingen found that people who pictured their ideal outcomes became less likely to do the work to achieve them. Athletes don't visualize trophies - they visualize obstacles. Eyal calls the productive version "mental contrasting": imagining what's in your way and planning how you'll handle it. We also cover the difference between limiting beliefs and liberating ones, and walk through a four-question exercise called a "turnaround" - a technique from Byron Katie's inquiry-based stress reduction practice - that helps you examine a belief, test whether it's absolutely true, and consider alternative perspectives. On the topic of quitting versus persisting, Eyal lays out three criteria: Did you hit your checkpoint? Are you still learning? Does persistence actually change anything? If all three answers are no, quitting makes sense. We close on money prioritization. When the math can settle a financial question, run the numbers. When it can't, it becomes a values question - and Eyal defines values as "attributes of the person you want to become." Resources: Download the four question turnaround exercise developed by Byron Katie, for free, at https://affordanything.com/turnitaround Book: Beyond Belief: The Science-Backed Way to Stop Limiting Yourself and Achieve Breakthrough Results, by Nir Eyal Learn more about your ad choices. Visit podcastchoices.com/adchoices
Nir Eyal is a globally recognized authority on behavior design, habits, and human potential. A former lecturer at Stanford Graduate School of Business, Nir is the bestselling author of Hooked and Indistractable, books that have sold more than a million copies worldwide and have shaped how entrepreneurs and product creators think about behavior change. He's also a serial entrepreneur who has founded and sold multiple companies. In this episode, Nir returns to the show to discuss the ideas behind his new book Beyond Belief, exploring why belief—not knowledge or motivation—is often the missing link between knowing what to do and actually doing it. On this episode we talk about: Why knowing what to do isn't enough—and why people still fail to take action The “motivation triangle” and how belief holds behavior and benefits together Why positive thinking and manifestation can actually backfire The role discomfort plays in motivation and long-term success How entrepreneurs develop “entrepreneurial alertness” and see opportunities others miss Top 3 Takeaways Motivation isn't a straight line—it's a triangle that includes behavior, benefits, and belief. Without belief in the outcome or your ability to achieve it, motivation collapses. Visualizing outcomes alone can decrease your chances of success. Instead, visualize the obstacles you'll face and mentally rehearse overcoming them. Beliefs shape perception. Entrepreneurs often see opportunities others miss because they believe opportunities exist—and their brain actively searches for them. Notable Quotes "Motivation is not about the pursuit of pleasure—it's about the desire to escape discomfort." "Thinking positive can actually be negative if it tricks your brain into believing the work is already done." "Your beliefs literally change what you see. Entrepreneurs don't just think differently—they actually perceive opportunities others overlook." Connect with Nir Eyal: LinkedIn: https://www.linkedin.com/in/nireyal New Book: geni.us/beyondbelief Instagram: https://www.instagram.com/neyal99/ Other: https://www.nirandfar.com Your free belief change guide can be found here:nirandfar.com/belief-change Bonus content and the 30-Day Belief Transformation Journal: nirandfar.com/beyond-belief Travis Makes Money is made possible by High Level – the All-In-One Sales & Marketing Platform built for agencies, by an agency. Capture leads, nurture them, and close more deals—all from one powerful platform. Get an extended free trial at gohighlevel.com/travis Learn more about your ad choices. Visit megaphone.fm/adchoices
In today's episode, we have the pleasure to interview Nir Eyal, author of Beyond Belief.Nir is a globally recognized authority on behavior change and human potential. He's a former lecturer at the Stanford Graduate School of Business and the bestselling author of Hooked, Indistractable, and now Beyond Belief, with more than one million copies sold in over 30 languages. As an entrepreneur, he has founded and sold multiple companies and now advises organizations around the world on how to apply behavior design to improve performance, focus, and decision-making.In this episode, you'll learn why knowledge alone isn't enough to create lasting change, how your beliefs shape what you see, feel, and do, and practical ways to identify and replace the limiting beliefs that might be holding you back from reaching your full potential.Enjoy this incredible conversation with Nir Eyal.To Learn More about Nir Eyal and buy his books visit: https://a.co/d/0dP56lWOhttps://www.nirandfar.com/https://www.instagram.com/neyal99/https://www.youtube.com/user/nirandfarhttps://www.linkedin.com/in/nireyal/https://twitter.com/nireyalhttps://www.facebook.com/nireyal/
The war in Iran is generating a massive wave of AI-generated propaganda, fake war videos, and bot-driven “hot takes” – all designed to manipulate your emotions and hack your brain. How do you spot the fakes and protect your mind from digital manipulation? Pentagon advisor Dr. Nicholas Wright reveals how to fight back against the manipulation, and psychologist Nir Eyal explains the power of an “internal locus of control.” Dr. Nicholas Wright is a neuroscientist and advisor to the Pentagon Joint Staff who researches the brain, technology, and security at University College London, Georgetown University, the Center for Strategic and International Studies, and the National Defense University. He previously worked as a neurology doctor in London and Oxford and has authored several books on brain science, technology, and global security. Read his latest book WARHEAD at https://amzn.to/3P9IgV5 and follow at https://x.com/nicholasdwright⠀Nir Eyal writes, consults, and teaches about the intersection of psychology, technology, and human potential. He previously taught at the Stanford Graduate School of Business and the Hasso Plattner Institute of Design at Stanford. He is the author of Hooked, Indistractable, and the new book Beyond Belief available at https://amzn.to/4lhfKwI. Follow at https://x.com/nireyal⠀Mark Malkoff is a comedian, author, and host of The Carson Podcast. Over twelve years he interviewed more than 400 individuals connected to Johnny Carson and The Tonight Show for his book Love Johnny Carson (available at https://amzn.to/4umfbpF) featuring stories from guests, producers, and comedians about Carson's career, show moments, and personal life. Follow at https://x.com/mmalkoff 「 SUPPORT OUR SPONSORS 」 • STRONG CELL – If you want to feel more like your younger self, go to https://strongcell.com/ and use code DREW for 20% off. • AUGUSTA PRECIOUS METALS – Thousands of Americans are moving portions of their retirement into physical gold & silver. Learn more in this 3-minute report from our friends at Augusta Precious Metals: https://drdrew.com/gold or text DREW to 35052 • FATTY15 – The future of essential fatty acids is here! Strengthen your cells against age-related breakdown with Fatty15. Get 15% off a 90-day Starter Kit Subscription at https://drdrew.com/fatty15 • PALEOVALLEY - "Paleovalley has a wide variety of extraordinary products that are both healthful and delicious,” says Dr. Drew. "I am a huge fan of this brand and know you'll love it too!” Get 15% off your first order at https://drdrew.com/paleovalley • THE WELLNESS COMPANY - Counteract harmful spike proteins with TWC's Signature Series Spike Support Formula containing nattokinase and selenium. Learn more about TWC's supplements at https://twc.health/drew 「 ABOUT THE SHOW 」 This show is for entertainment and/or informational purposes only, and is not a substitute for medical advice, diagnosis, or treatment. Executive Producers • Kaleb Nation - https://kalebnation.com • Susan Pinsky - https://x.com/firstladyoflove Content Producer • Emily Barsh - https://x.com/emilytvproducer Hosted By • Dr. Drew Pinsky - https://x.com/drdrew Learn more about your ad choices. Visit megaphone.fm/adchoices
Nir Eyal provides research-proven strategies for tackling the biggest restraint in our lives: our beliefs.— YOU'LL LEARN — 1) Striking examples of the power of our beliefs2) How to make the most of placebos 3) Three tools for challenging your limiting beliefsSubscribe or visit AwesomeAtYourJob.com/ep1136 for clickable versions of the links below. — ABOUT NIR — Nir Eyal writes, consults, and teaches about the intersection of psychology, technology, and human potential. He previously taught at the Stanford Graduate School of Business and the Hasso Plattner Institute of Design at Stanford. He is the author of the international bestsellers Hooked: How to Build Habit-Forming Products andIndistractable: How to Control Your Attention and Choose Your Life, which have sold over 1 million copies in more than 30 languages. Indistractable received critical acclaim, winning the Outstanding Works of Literature Award and being named among the best business and personal development books of the year by Amazon, Audible, and The Globe and Mail. His third book, Beyond Belief, reveals how to identify and replace the hidden beliefs that define our limits. As an active angel investor, Nir has backed multi-billion-dollar companies that implement his methodologies, including Canva, Kahoot!, and others. In addition to blogging at NirAndFar.com, his writing has been featured in The New York Times and Harvard Business Review, and he is a regular contributor to Psychology Today.• Book: Beyond Belief: The Science-Backed Way to Stop Limiting Yourself and Achieve Breakthrough Results• Website: NirAndFar.com— RESOURCES MENTIONED IN THE SHOW — • Study: “On the Phenomenon of Sudden Death in Animals and Man” by Curt P. Richter• Study: “Anabolic steroids: the physiological effects of placebos” by Ariel Gideon and William Saville• Study: “Cognitive influence on the evaluation of wine: The impact and assessment of price” by Charles Spence• Study: “Longevity increased by positive self-perceptions of aging” by Becca R. Levy, Martin D. Slade, Suzanne R. Kunkel, and Stanislav V. Kasl• Book: All Marketers are Liars: The Underground Classic That Explains How Marketing Really Works--and Why Authenticity Is the Best Marketing of All by Seth Godin• Book: Alchemy: The Surprising Power of Ideas That Don't Make Sense by Rory Sutherland• Book: War and Peace by Leo Tolstoy— THANK YOU SPONSORS! — • Monarch.com. Get 50% off your first year on with the code AWESOME.• Vanguard. Give your clients consistent results year in and year out with vanguard.com/AUDIO• Shopify. Sign up for your $1/month trial at Shopify.com/betterSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
My guest this week is Nir Eyal, whose two books ('Hooked' and ‘Indistractable') have sold over 1 million copies in over 30 languages. This week he published his latest - Beyond Belief: The Science-Backed Way to Stop Limiting Yourself and Achieve Extraordinary Results. In our chat, Nir and I discuss: Why beliefs can help us perform at our top potential (or vice versa) The difference between facts, faith, and belief How beliefs can benefit us, even if they're not “true” The importance of cognitive flexibility And, the power of prayer, even for non-believers Nir also shares a powerful story about the thing he learned by buying his mother birthday flowers from the “wrong” florist. Nir's work has been featured in the New York Times, Forbes, Harvard Business Review, Psychology Today, and many more. He attended The Stanford Graduate School of Business and Emory University. Please rate and review Reasonably Happy HERE (DO IT!) Read Paul's Substack newsletter HERE Learn more about Nir on his website.
If/Then: Research findings to help us navigate complex issues in business, leadership, and society
Seemingly unrelated activities — like taking a soccer penalty kick or crafting an online dating profile — involve an embedded economics. “Understanding and applying economic logic can be valuable in pretty much any job or any other endeavor in your life,” says Paul Oyer, a professor of economics at Stanford Graduate School of Business. On this episode, Oyer digs into the shared economic logic of online dating and the labor market, explains why pro athletes and sports fans think like economists, and explores how AI has reduced the beneficial friction that was once a part of job searches. Got a question about the economics of dating, sports, or the job market? Ask us at ifthenpod@stanford.edu.Related Content:Paul Oyer faculty profileUtility Player: Paul Oyer Explains How Economics Can Make Sports More FunIf/Then, from Stanford GSB, features conversations with faculty that explore how their research deepens our understanding of business and leadership.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Why beliefs can either cap our potential or push us toward possibility.What you believe about yourself could be holding you back. Fortunately, Nir Eyal says beliefs aren't truths — and you can choose new ones.Eyal is a former lecturer at Stanford Graduate School of Business and the Stanford d.school, a celebrated author, and a renowned expert on human behavior and potential. His latest book, Beyond Belief, reveals how limiting beliefs — like “I'm a bad communicator” — quietly shape what we see, feel, and do. “A belief doesn't have to be true” to limit our potential, he says. But the same holds in reverse: a belief doesn't have to be true to expand who and what we can become. “Beliefs are tools, not truths. It just has to be useful.”In this episode of Think Fast, Talk Smart, Eyal and host Matt Abrahams explore how to identify the beliefs that hold us back — and how to replace them with ones that propel us forward. From keeping a belief journal to practicing perspective-shifting “turnarounds,” Eyal offers practical tips for rewriting the stories we tell ourselves and becoming the people we want to be.To listen to the extended Deep Thinks version of this episode, please visit FasterSmarter.io/premium.Episode Reference Links:Nir EyalNir's Book: Beyond Belief104. How to Change: Building Better Habits and Behaviors (And Getting Out of Your Own Way)115. Rethinks: How We Set and Achieve Goals Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters:(00:00) - Introduction (02:45) - The Power of Attention (04:30) - The Hook Model & Surprise (06:55) - Structure vs. Novelty (08:50) - Identity & Limiting Beliefs (11:52) - Beliefs Vs. Facts (15:17) - The Four-Question Test (21:20) - The Final Three Questions (24:31) - Conclusion ********Thank you to our sponsors. These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.Strawberry.me. Get 50% off your first coaching session today at Strawberry.me/smartJoin our Think Fast Talk Smart Learning Community and become the communicator you want to be.
If/Then: Research findings to help us navigate complex issues in business, leadership, and society
When should we leap instead of take the obvious next step? Why do we instinctively see gender everywhere? When do our opinions begin to feel less like ideas and more like our identity?If/Then, from Stanford Graduate School of Business, is back with a new season of sharp, surprising conversations that deepen our understanding of business and leadership.Each episode brings you into the room with a Stanford GSB faculty member as they discuss their research and how it challenges conventional wisdom, sharpens judgment, and reframes the way we approach complex decisions. Join us on Wednesdays for a new season of If/Then.What do you want to hear on If/Then? Email us at ifthenpod@stanford.edu.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Say It Brave On Campus, Episode 3 What if eating disorders aren't simply individual illnesses, but rational responses to disordered systems? In the third and final episode of our college-focused miniseries, Shannon Kopp speaks with Sophie Szew - mental health justice advocate, master's student at the Stanford Graduate School of Education, and Forbes' 30 under 30 honoree - about how her lived experience opens up a broader conversation concerning schools, healthcare, and the societal forces that shape student mental health. Sophie reveals her early experiences with learning differences and disordered eating, and how attempts to "fix" these issues hurled her into educational and medical systems that often stratify and harm young people. She masterfully flips the script by reframing eating disorders as responses to disordered societies rather than individual pathologies — challenging us to tap into our own creativity and imagine what it means to build systems that allow all of us to live more vibrant lives. Links: Sophie Szew: amstudies.stanford.edu/people/sophie-szew Instagram: https://www.instagram.com/sophie_szew/?hl=en Mental Note Podcast www.mentalnotepodcast.com Pathlight Mood & Anxiety Center: www.pathlightbh.com Eating Recovery Center: www.eatingrecoverycenter.com Free Group Support: https://www.pathlightbh.com/support-groups Free Evaluation with a Trained Therapist: (877) 850-7199
Kelly Ryerson overcame her own chronic illness through diet and nutrient optimization, sparking a deep dive into intestinal permeability, the microbiome, and environmental toxins. Seeing similar health challenges in family and friends, she became passionate about understanding how chemical agriculture contributes to the rise of chronic disease.Kelly works at the intersection of agriculture and health, collaborating with farmers, scientists, policymakers, and media to address the impact of agrochemicals on soil and human health. She is the founder of Glyphosate Facts, contributes to documentaries, podcasts, and publications, and hosts a monthly show on food systems and farming on CHDtv. She also serves as an ambassador for the Rodale Institute.Kelly holds a BA in Economics from Dartmouth College, an MBA from the Stanford Graduate School of Business, and is a certified Integrative Health Coach through Duke Integrative Medicine.In This Episode, We Explore:Glyphosate, the world's most widely used pesticide, is found in our food, water, and air, affecting crops, soil, and water quality.Many people are unaware of the strong connection between food quality and overall health.Organic and regenerative farming practices can help reduce exposure to harmful chemicals.Community action and political engagement are essential to influence regulations and protect public health.Supporting your health through nutrient-rich foods and supplements like magnesium and zinc can improve overall well-being.Follow Kelly Ryerson on Instagram here: https://www.instagram.com/glyphosategirl/Learn more about Glyphosate Facts here: https://glyphosatefacts.com/Stay Connected:Instagram https://www.instagram.com/whitneyaronoff/Instagram https://www.instagram.com/starseedkitchen/TikTok https://www.tiktok.com/@whitneyaronoffTikTok https://www.tiktok.com/@starseedkitchenLearn more about Starseed Kitchenhttps://starseedkitchen.com/Shop organic spiceshttps://starseedkitchen.com/shop/code STARSEED for 10% offWork with a personal chefhttps://form.typeform.com/to/CGDu08tEBook a 1-on-1 callhttps://bit.ly/4smXWUfFind more of Chef Whitney's offerings herehttps://linktr.ee/whitney.aronoff
Glyphosate is a common ingredient in herbicides, including Bayer/Monsanto's infamous weedkiller: Round Up. The latter is one of the world's most widely used herbicides with various applications including: weed control in agriculture, vegetation control, as a crop desiccant, in consumer home gardens and lawns, and in massive aerial sprayings to control illegal crops. It is also used extensively in home gardens and lawns, landscape, ornamental nursery, forestry, roadside and turf management. Join Kelly Ryerson as she reveals truths about glyphosate, advocated by Trump and RFK Jr in a recent Executive Order. She tells us what we need to do about it, and how we can create the better world we seek. While glyphosate continues to be a planetary health emergency, we as a collective, can catalyze change by making informed consumer choices and advocating against chemical products and farming practices that cause irreparable harm. While several plaintiffs have recently succeeded in winning massive verdicts in court, to redress harms they suffered from Roundup, it will take many more of us to fully eradicate not only Glyphosate, but all toxic chemicals for the sake of planetary health. For an extended interview and other benefits, become an EcoJustice Radio patron at https://www.patreon.com/ecojusticeradio Kelly Ryerson, Founder of Glyphosate Facts [http://www.glyphosatefacts.com], works at the intersection of agriculture, nutrition and health as a writer, speaker, and policy consultant. She started the news site Glyphosate Facts as an educational resource to help spread awareness of the health impacts of chemical agriculture. She has a BA from Dartmouth College and an MBA from the Stanford Graduate School of Business. Carry Kim, Co-Host of EcoJustice Radio. An advocate for ecosystem restoration, indigenous lifeways, and a new humanity born of connection and compassion, she is a long-time volunteer for SoCal350, member of Ecosystem Restoration Camps, and a co-founder of the Soil Sponge Collective, a grassroots community organization dedicated to big and small scale regeneration of Mother Earth. Jack Eidt is an urban planner, environmental journalist, and climate organizer, as well as award-winning fiction writer. He is Co-Founder of SoCal 350 Climate Action and Executive Producer of EcoJustice Radio. He writes for a PBS SoCal Artbound project called High & Dry [https://www.pbssocal.org/people/high-dry]. He is also Founder and Publisher of WilderUtopia [https://wilderutopia.com], a website dedicated to the question of Earth sustainability, finding society-level solutions to environmental, community, economic, transportation and energy needs. He publishes articles and podcasts on Substack [https://jackeidt.substack.com/]. Podcast Website: http://ecojusticeradio.org/ Podcast Blog: https://www.wilderutopia.com/category/ecojustice-radio/ Support the Podcast: https://www.patreon.com/ecojusticeradio Executive Producer and Co-Host: Jack Eidt Hosted by Carry Kim Intro By: Jessica Aldridge Engineer and Original Music: Blake Quake Beats Episode 280
Chris Degnan was the first sales hire at Snowflake and spent 11 years scaling the company from zero to $3.5 billion in revenue as its CRO, working alongside four different CEOs and learning from each one. In this episode, Chris breaks down what it actually takes to scale an enterprise sales organization, why MEDDIC is the methodology every founder should know, and what working under Frank Slootman taught him about firing fast, taking feedback and finding the fakers in your team. In today's episode, we discuss: What the CRO job looks like at $10M vs. $1B+ Why sales leaders must know how to sell the product themselves The MEDDIC methodology and why it's a founder's best insurance policy How to find the fakers, manage-uppers and passengers in your org What Frank Slootman got right — and wrong — about scaling Snowflake Why most AI companies will face a go-to-market reckoning References: Amazon: https://www.amazon.com/ Bob Muglia: https://www.linkedin.com/in/bob-muglia-714ba592/ Carl Eschenbach: https://www.linkedin.com/in/carl-eschenbach-980543/ Christian Kleinerman: https://www.linkedin.com/in/christian-kleinerman-a973102/ Denise Persson: https://www.linkedin.com/in/denisepersson/ Dell: https://www.dell.com/ Frank Slootman: https://www.linkedin.com/in/frankslootman/ John McMahon: https://www.linkedin.com/in/johnmcmahon1/ Michael Scarpelli: https://www.linkedin.com/in/michael-scarpelli-1b289b9/ Microsoft: https://www.microsoft.com/ Oracle: https://www.oracle.com/ Salesforce: https://www.salesforce.com/ Snowflake: https://www.snowflake.com/ Sridhar Ramaswamy: https://www.linkedin.com/in/sridhar-ramaswamy/ Stanford Graduate School of Business: https://www.gsb.stanford.edu/ Where to find Chris: LinkedIn: https://www.linkedin.com/in/chris-degnan/ Where to find Brett: LinkedIn: https://www.linkedin.com/in/brett-berson-9986094/ Twitter/X: https://twitter.com/brettberson Where to find First Round Capital: Website: https://firstround.com/ First Round Review: https://review.firstround.com/ Twitter/X: https://twitter.com/firstround YouTube: https://www.youtube.com/@FirstRoundCapital This podcast on all platforms: https://review.firstround.com/podcast Timestamps: 00:00 What is the job of a CRO? 01:12 What excellence looks like at different revenue stages 02:59 Sales leaders need to know how to sell the product 04:52 The hardest skill leaders have to learn 08:17 You need to stay open to feedback - at all levels 14:01 Sales, segmentation, and international expansion 16:17 Why MEDDIC is the foundation for every sales org 20:32 The metrics that actually matter 22:56 A week in the life of a CRO at scale 28:32 Navigating compensation at a GTM organization 31:45 What technical CEOs get wrong about GTM 36:01 The role of hunger in great sales leaders 40:35 What makes an exceptional IC sales rep 46:41 Dysfunctional vs. high-performing executive teams 48:01 Chris' most impactful decisions at Snowflake 49:53 "When there's doubt, there's no doubt" 54:49 Learning from world-class leaders
THE Leadership Japan Series by Dale Carnegie Training Tokyo, Japan
Leaders today are drowning in meetings, email, reporting, coaching, planning, performance reviews, and constant firefighting. The real issue isn't whether you're busy—it's whether your time, talent, and treasure are being invested in the work that keeps you effective now and promotable next. Why do leaders feel more time-poor even with better tech? Because faster tools have increased expectations, not reduced workload—and they've made "always on" feel normal. The smartphone, Teams chats, dashboards, and instant messaging don't create time; they compress response windows. Post-2020, hybrid work accelerated this, and the global 24-hour cycle became the default for many multinationals, while SMEs often feel it even more because leadership bandwidth is thinner. In markets like Japan, where consensus and alignment matter, leaders can get pulled into "just one more check-in." In the US, speed can dominate; in Europe, governance and process add another layer. Different pressures—same outcome: leaders feel behind, anxious, and exposed to FOMO. Do now: Identify the 2–3 activities that create strategic leverage (not just motion), and block time for them daily—before the inbox wins. Where should a leader spend time when they're far from the frontline? Spend your time building an "insight engine" through people, not trying to personally touch everything. As organisations scale, you operate through others, and the risk is losing texture: you weren't in the client meeting, you didn't hear the objection, you only see the numbers after the fact. Executives at firms like Toyota solve this by turning frontline intelligence into a system—structured feedback loops, customer listening routines, and disciplined reporting rhythms. Contrast that with a startup: founders may still be close to customers, but chaos can make signals noisy. Either way, leaders need an intentional method to "see the battle" without being everywhere. Do now: Create a weekly cadence: one customer story, one frontline barrier, one competitor insight—delivered in a consistent format by your team. How do I stop being trapped in meetings, email, and rework? You don't win back time by working harder—you win it back by redesigning decisions, standards, and accountability. Meetings multiply when decision rights are unclear. Email explodes when priorities aren't explicit. Rework grows when "good" isn't defined and coaching happens too late. Use the same discipline you'd apply to financial controls: define what decisions sit with you vs your direct reports, set quality standards, and coach early. A multinational might formalise this with governance; a small business can do it with simple rules and a one-page "definition of done." Tools like Slack can help visibility, but they can also create another stream of noise if you don't set norms. Do now: Cut or merge recurring meetings by 20%, and replace them with one clear decision log and one weekly coaching slot. What's the "Pluto problem" in leadership, and how do I avoid it? If you stop learning, the world will reclassify you—even if you're still working hard. Pluto didn't move; the definition changed. In 2006, International Astronomical Union changed the criteria, and Pluto became a dwarf planet. Leadership works the same way: the pace of change shifts the job description under your feet. What worked pre-smartphone, pre-AI, or pre-hybrid may now be insufficient. Strategy cycles shorten. Stakeholder expectations rise. Communication channels multiply. Leaders who don't refresh their thinking risk becoming "dwarf leaders"—still present, but no longer the best fit for the next challenge. Do now: Pick one capability to rebuild this quarter (strategic thinking, coaching, executive presence, sales leadership) and measure progress monthly. How can leaders keep their talent current without going back to business school? Treat professional education like fitness: small, regular sessions beat occasional "big bursts." Executive programmes at Harvard Business School, Stanford Graduate School of Business, and INSEAD can be brilliant—but most leaders don't need another credential as much as they need consistent skill renewal. Since the mid-2000s, business changed fast: Facebook launched in 2004, Google went public the same year, Twitterarrived in 2006, and Instagram in 2010. That reshaped attention, branding, recruiting, and leadership communication. Do now: Schedule 60 minutes a week for learning, and 30 minutes a week to apply it with your team—otherwise it's entertainment, not development. How do I spend "treasure" wisely on development and avoid bad training? Buy learning the way you buy investments: verify the assumptions, not the hype. We have more free and low-cost options than ever—previews, reviews, sample modules, peer recommendations. That's a gift, but it also means more low-quality content. Example: the popular "55/38/7" presentation rule gets misquoted constantly. Albert Mehrabian found those ratios apply in narrow situations—when words and nonverbal cues conflict—yet some trainers present it as a universal rule. If a provider can't explain the limits of their own claims, don't hand them your budget. Platforms like LinkedIn Learning can be useful—if you evaluate the instructor credibility and relevance to your market and role. Do now: Set an annual learning budget, test with samples first, and prioritise training tied to measurable KPIs (team output, quality, retention, sales) Final wrap Leadership is a constant trade: you can't do everything, but you can do the highest-value things—consistently. Guard your time with systems, rebuild your talent with habits, and invest your treasure with discernment. The goal is to stay modern, stay credible, and stay promotable. Optional FAQs How many hours per week should a leader invest in learning? One focused hour weekly plus a short application session usually beats sporadic full-day training for retention and behaviour change. What's the fastest way to reduce meeting overload? Clarify decision rights, cancel low-value recurring meetings, and replace status meetings with a consistent written update. How do I know if training is credible? Look for clear scope limits, evidence quality, relevant case examples, and outcomes tied to KPIs—not just confidence and catchy stats. Author bio Dr Greg Story, Ph.D. in Japanese Decision-Making, is President of Dale Carnegie Tokyo Training and Adjunct Professor at Griffith University. He is a two-time winner of the Dale Carnegie "One Carnegie Award" (2018, 2021) and recipient of the Griffith University Business School Outstanding Alumnus Award (2012). As a Dale Carnegie Master Trainer, he is certified to deliver globally across leadership, communication, sales, and presentation programmes, including Leadership Training for Results. He has written several books, including three best-sellers—Japan Business Mastery, Japan Sales Mastery, and Japan Presentations Mastery—along with Japan Leadership Mastery and How to Stop Wasting Money on Training. His works have been translated into Japanese, including Za Eigyō (ザ営業), Purezen no Tatsujin (プレゼンの達人), Torēningu de Okane o Muda ni Suru no wa Yamemashō (トレーニングでお金を無駄にするのはやめましょう), and Gendaiban "Hito o Ugokasu" Rīdā (現代版「人を動かす」リーダー). Greg also publishes daily business insights on LinkedIn, Facebook, and Twitter, and hosts six weekly podcasts. On YouTube, he produces The Cutting Edge Japan Business Show, Japan Business Mastery, and Japan's Top Business Interviews, widely followed by executives seeking success strategies in Japan.
Marketers love the idea that premium media makes brands premium. But the research is surprisingly mixed. High involvement content can change how ads land, sometimes helping attitudes, sometimes hurting recall.This week, Elena, Angela, and Rob tackle the debate between premium media and efficient reach. They review mixed research on media context effects, break down the extreme cost differences between premium and standard TV placements, and share when high-profile media genuinely outperforms. Discover why sacrificing reach for prestige might hurt more than help.Topics covered: [02:00] Super Bowl advertising performance data[04:00] The history of premium media and costly signaling[09:00] Cost differences between premium and standard TV placements[14:00] When premium media actually performs better[18:00] Creative requirements for premium placements[26:00] Playing "Worth the Premium" game with real scenarios To learn more, visit marketingarchitects.com/podcast or subscribe to our newsletter at marketingarchitects.com/newsletter. Resources: Norris, Claire E.; Colman, Andrew M.; Aleixo, Paulo A. (2003). Selective Exposure to Television Programmes and Advertising Effectiveness. University of Leicester. Journal contribution. https://hdl.handle.net/2381/3983 Hartmann, W. R., & Klapper, D. (2016). Super Bowl Ads (Working Paper No. 2139). Stanford Graduate School of Business. https://web.stanford.edu/~wesleyr/SuperBowl.pdf Get more research-backed marketing strategies by subscribing to The Marketing Architects on Apple Podcasts, Spotify, or wherever you listen to podcasts.
What does it really take to grow an advisory firm without losing control of culture or client experience? Growth can look attractive from the outside, but building something sustainable requires discipline, structure and long-term thinking. In this episode of the RIA Edge Podcast, host David Armstrong interviews JC Abusaid, president and CEO of Halbert Hargrove, about building a $4.2 billion RIA through disciplined organic growth. He shares how centralized operations, a well-structured internship pipeline and flexible minimums fuel sustainable expansion. JC also explains his employee-ownership model, his perspective on private equity pressure and how AI and technology investments are shaping the firm's next phase. Key takeaways: Why centralized operations create scale, consistency and firm-wide efficiency How lowering minimums for younger advisors drives long-term client growth Building a structured internship program that becomes a hiring pipeline Managing teams without advisor-led management to protect culture Using AI and technology as productivity accelerators, not cost controls Resources: Listen to the RIA Edge Podcast on Wealth Management Listen and Subscribe to the RIA Edge Podcast on Apple Podcasts Listen and Subscribe to the RIA Edge Podcast on Spotify Connect With David Armstrong: Wealth Management LinkedIn: Wealth Management LinkedIn: David Armstrong Twitter: David Armstrong LinkedIn: Informa Connect With JC Abusaid: LinkedIn: JC Abusaid LinkedIn: Halbert Hargrove Website: Halbert Hargrove About Our Guest: JC Abusaid is the CEO and President of Halbert Hargrove, a wealth advisory firm founded in 1989. JC earned his Bachelor of Science in Business Administration with a Finance emphasis from the Colegio de Estudios Superiores de Administracion in Bogota, Colombia, and his MBA from the University of Redlands School of Business. He was awarded the ACCREDITED INVESTMENT FIDUCIARY designation by the University of Pittsburgh-affiliated Center for Fiduciary Studies. In 2016, JC earned a LEAD Certificate in Corporate Innovation from Stanford Graduate School of Business, and in 2021, he took part in BlackRock's first Emerging Leader Lab.
In today's noisy marketplace, facts and features get ignored — but stories cut through everything. They make your message 22× more memorable than plain data (Stanford Graduate School of Business), boost conversions by up to 30 %, and drive 23 % higher sales (Nielsen). Brands that master storytelling don't just sell products — they create emotional connections that turn prospects into loyal buyers. Selling with Stories transforms dry presentations into unforgettable experiences that build instant trust and make influence feel natural. Want to start persuading more with stories? Listen to my podcast Maximize Your Influence on How to Capture Attention, Build Trust, and Close the Sale With Stories. In this episode I interview story expert Paul Smith . You'll walk away with ready-to-use story templates you can plug into your very next presentation. Kurt Mortensen Persuade with Power Maximizeyourinfluence.com
Tens of thousands of Kaiser Permanente nurses, pharmacists and other healthcare workers are on strike across California over stalled contract talks, staffing levels and pay. But Kaiser, the state's largest private employer, says it's offered its strongest wage proposal yet, with increases to come. As negotiations falter, we'll talk about the issues at stake and the impacts on patients. Are you a Kaiser worker or a patient affected by the strikes? Guests: Farida Jhabvala Romero, labor correspondent, KQED John Logan, director of labor studies, San Francisco State University Dr. Robert Pearl, former CEO, The Permanente Medical Group; lecturer, Stanford Graduate School of Business Truc Le, certified registered nurse anesthetist, Kaiser Permanente in Sacramento Carrie Esqueda, Kaiser patient Learn more about your ad choices. Visit megaphone.fm/adchoices
In the first Executive Function episode, Brett sits down with Jeanne De Witt Grosser, Chief Operating Officer at Vercel. Before Vercel, Jeanne spent nearly a decade at Stripe, where she built and scaled global revenue teams and led product partnerships. In this conversation, she unpacks what separates good executives from extraordinary ones, shares her rigorous executive hiring process, and reveals the brutally honest performance review feedback she'll never forget. In today's episode, we discuss: What it takes to operate at 30,000 feet and ground level simultaneously The leap from frontline manager to manager of managers Inside Jeanne's executive interview process The inherent value of driver trees for metrics Why context is everything References: Akamai: https://www.akamai.com Claire Johnson: https://www.linkedin.com/in/claire-hughes-johnson-7058/ Culture Amp: https://www.cultureamp.com Guillermo Rauch: https://www.linkedin.com/in/rauchg John Collison: https://www.linkedin.com/in/johnbcollison/ Next.js: https://nextjs.org Nike: https://www.nike.com OpenAI: https://www.openai.com Patrick Collison: https://www.linkedin.com/in/patrickcollison Stanford Graduate School of Business: https://www.gsb.stanford.edu Stripe: https://www.stripe.com Vercel: https://www.vercel.com Where to find Jeanne: LinkedIn: https://www.linkedin.com/in/jeannedewitt Where to find Brett: LinkedIn: https://www.linkedin.com/in/brett-berson-9986094/ Twitter/X: https://twitter.com/brettberson Where to find First Round Capital: Website: https://firstround.com/ First Round Review: https://review.firstround.com/ Twitter/X: https://twitter.com/firstround YouTube: https://www.youtube.com/@FirstRoundCapital This podcast on all platforms: https://review.firstround.com/podcast Timestamps: (01:17) What separates good executives from extraordinary ones (02:48) How leadership changes as companies scale (04:15) What an executive is actually accountable for (06:11) The leap most rising leaders never make (07:52) When to dive deep vs. when to step back (10:09) Teaching people to think like you do (11:56) Creating a shared language across the business (13:52) What a COO job description actually looks like (17:20) The upside of owning the full customer experience (19:10) Why marketing rolls up under a COO (21:06) Being demanding and supportive at the same time (22:33) Inside the executive interview process (27:35) The workshop prompts that reveal everything (30:11) The common thread in failed executive hires (36:36) Metrics: the driver tree philosophy (43:04 What a collaborative exec team looks like (57:08) How Stripe got 30 people to operate as one team (1:03:50) Working yourself out of a job (1:10:32) The review feedback you can't unhear
In this episode, Mike sits down with Rachel Konrad, former head of communications at Impossible Foods and now a lecturer at Stanford Graduate School of Business, to talk about the state of alternative protein and where Impossible lost its way. Drawing on her experience as the company's first communications hire, Konrad argues that Impossible's biggest mistake wasn't market headwinds but a strategic shift away from its original biotech ambition toward a conventional CPG playbook. Mike and Rachel discuss founder vision, venture capital incentives, and the missed opportunity to license core technology to major food brands. They also discuss what a real turnaround would require if Impossible hopes to reclaim its original mission and relevance in the future of food Learn more about your ad choices. Visit megaphone.fm/adchoices
In this episode of Money Tales, our guest is Joyce Chung. Joyce grew up in Honolulu with immigrant parents who modeled discipline, frugality and a deep commitment to education, even though money was rarely discussed out loud. After leaving Hawaii for MIT and later building a career in tech and venture capital, Joyce found herself learning a whole new relationship with risk, wealth and what it means to use money with intention. In our converssation Joyce shares how those lessons shaped the biggest financial choices in her family and inspired the mission behind her foundation. Joyce began her career in operating roles in the technology industry (Cambridge Technology Partners, Sony Corporation, Adobe Systems) and transitioned to early stage venture capital (Adobe Ventures, Cardinal Venture Capital, Garage Technology Ventures), investing in technology entrepreneurs looking to change the world. She has always had a passion for innovation and entrepreneurship and working with people that are excited about using creativity, technology and hard work to solve real world problems. In 2023, she pivoted to focusing on philanthropy to help address pressing needs and challenges in the areas of community resilience, entrepreneurship and environment. Joyce and her husband set up Makahakama Foundation, a foundation to channel their efforts in giving back to their local community, helping under-resourced entrepreneurs and supporting nature through conservation and innovation. Supporting mission-driven individuals and nonprofit organizations brings together the causes of importance to her family and the skills she has developed over her career. She holds an SB in Chemical Engineering from MIT and an MBA from Stanford Graduate School of Business. When Purpose Becomes a Plan Joyce's journey from an immigrant upbringing shaped by frugality and resilience to building the Makahakama Foundation shows how wealth can become a catalyst for meaningful change. Guided by the Aloha spirit and deeply held family values, Makahakama focuses on community resilience, under-resourced entrepreneurs, and environmental stewardship. It's a powerful reminder that philanthropy isn't just about giving. It's about being intentional, taking thoughtful risks, and creating impact you can see in your lifetime. If you're thinking about how to give back more intentionally, an Aspiriant advisor can help you explore philanthropic strategies, structure a foundation or donor-advised fund, and align your wealth with the causes and values that matter most to you and your family. Follow Money Tales on Spotify, Apple Podcasts, or YouTube Music for more real stories about money, purpose, and using wealth to make a difference.
Learn more about Michael Wenderoth, Executive Coach: www.changwenderoth.com“If you want the social benefits of being authentic, how you feel inside may have very little to do with it.” At work, we like to believe we're evaluated on substance. In reality, we're constantly being judged on how we perform— how authentic we seem, how prepared we appear, and how natural we look like in our role. In this episode of 97% Effective, host Michael Wenderoth speaks with Alexa Samaniego, Presentation Coach and Doctoral Researcher at Stanford University, about how we judge performances and performers — and why those judgments matter far more than most people realize. Drawing from behavioral research, one-on-one presentation coaching, and her background in theater and the performing arts, Alexa challenges some of the most comforting things we believe (“just be yourself,” “don't over-rehearse,” “there's universal best practices for presenting”) and replaces them with a more honest view of how credibility, competence, and connection are actually earned. This is not an episode about becoming fake. But it will get you thinking differently about how you show up at work if you want to better influence outcomes. You'll leave this episode with a much more realistic understanding of how you're really judged — and how to work with that reality, rather than against it.SHOW NOTESAlexa's path from theater and the creative arts to doctoral research and presentation coachingHow her background in performance shapes the research questions she studiesWhat organizational behavior research looks like in practice: an overview of the PhD arcWhy most people under-rehearse presentations — despite clear benefits of repetitionWhy fear of “sounding fake” leads people to underperformAlexa's two distinct definitions of authenticity: authentic to self vs. authentic to roleWhy being perceived as authentic matters more than feeling authenticSpontaneity and consistency as two key drivers of being seen as authenticHow researchers measure authenticity and test perceptions in lab and field settingsThe uncomfortable truth: social benefits depend on how you come across, not how you feelWhy we are always playing roles at work — and why separating intentions from behaviors matters“It only feels inauthentic because it's not habitual yet”Insights from actors on how to step into a role without losing yourselfThe “outside-in” effect: how dress, voice, and physical behavior shape perceptionTradeoffs between authenticity, polish, and competence at workAlexa's third research stream: the double-edged sword of being (and looking) preparedWhen preparation signals competence — and when it backfires as “trying too hard”Why “everything depends”: how Alexa's coaching changed after doing her researchHow universal presentation advice can fail across gender, culture, and contextDrawing from the outside world: how Alexa's theater background differentiates her research lensHorror films, storytelling, and what they reveal about authenticity and self-expressionAlexa's hard truth: research is powerful, but techniques must be practiced before being used in high-stakes settings BIO AND LINKSAlexa Samaniego is a Presentation Coach and a doctoral researcher in Organizational Behavior (Micro) at the Stanford Graduate School of Business. Her research is inspired by her background in theatre and the performing arts, and examines how speakers and audiences judge others. Her research informs her work as a presentation coach in the Stanford Oral Communication Program and with TEDxStanford. Prior to beginning her PhD, Alexa worked as a research associate at Achievers Workforce Institute and Columbia Business School. She received her BS in Business Psychology from UC San Diego and her MS in Applied Psychology from San Diego State University. Alexa also specializes in portrait photography and creating short horror films.Connect with AlexaLinkedIn: https://www.linkedin.com/in/alexa-samaniego/Email: alexasam [at] stanford.eduWebsite: https://www.alexasamaniego.comStanford Profile: https://profiles.stanford.edu/alexa-samaniegoPeople, Ideas and Films ReferencedErving Goffman:https://en.wikipedia.org/wiki/Erving_GoffmanYasmin Williams (double-necked guitar performance): https://www.yasminwilliamsmusic.com/media-horizonCovering, the concept (Wharton): https://tinyurl.com/353c7p8u1408, horror film: https://www.imdb.com/title/tt0450385/Erica Bailey: https://haas.berkeley.edu/faculty/erica-r-bailey/Brian Lowery: https://www.gsb.stanford.edu/faculty-research/faculty/brian-loweryBenoît Monin: https://www.gsb.stanford.edu/faculty-research/faculty/benoit-moninAlexa's short films Too Late and 5 Weeks to Transform Your Life: https://www.alexasamaniego.com/artMore from 97% EffectiveMichael's Award-winning Book: Get Promoted: What You're Really Missing at Work That's Holding You Back: https://tinyurl.com/453txk74Watch this episode on YouTube: https://www.youtube.com/@97PercentEffectiveAdvertising Inquiries: https://redcircle.com/brandsPrivacy & Opt-Out: https://redcircle.com/privacy
We all know that leaders need to captivate audiences and effectively convey their ideas. But not every speaking opportunity can be prepared and practiced. That's why it's so important to learn the skill of speaking off-the-cuff, and Matt Abrahams, lecturer at the Stanford Graduate School of Business and host of the podcast Think Fast, Talk Smart, has advice to help. He explains how to stay calm in these situations, craft a compelling message, and ensure you've made a good impression. Abrahams is author of the book “Think Faster, Talk Smarter: How to Speak Successfully When You're Put on the Spot,” as well as the HBR article “How to Shine When You're Put on the Spot.”
My guest is Matt Abrahams, lecturer at Stanford Graduate School of Business and a world expert in communication and public speaking. He explains how to speak with clarity and confidence and how to be more authentic in your communication in all settings: public, work, relationships, etc. He shares how to eliminate filler words ("umm"-ing), how to overcome stage fright and how to structure messages in a way that makes audiences remember the information. He also shares how to recover gracefully if you "blank out" on stage and simple drills and frameworks that dramatically improve spontaneity, storytelling and overall communication effectiveness. People of all ages and communication styles will benefit from the practical, evidence-supported protocols Matt shares to help you communicate with greater confidence and impact. Read the episode show notes at hubermanlab.com. Pre-order Andrew's book Protocols: https://go.hubermanlab.com/protocols Thank you to our sponsors AGZ by AG1: https://drinkagz.com/huberman Eight Sleep: https://eightsleep.com/huberman BetterHelp: https://betterhelp.com/huberman Joovv: https://joovv.com/huberman Mateina: https://drinkmateina.com/pages/store-locator Function: https://functionhealth.com/huberman Timestamps (0:00) Matt Abrahams (3:21) Public Speaking Fear, Status; Speech Delivery (5:36) Speech, Connection, Credibility; Authenticity (9:05) Monitoring, Self-Judgement; Memorization, Tool: Object Relabeling Exercise (13:13) Sponsors: Eight Sleep & BetterHelp (15:40) Cadence & Speech Patterns; Lego Manuals, Storytelling & Emotion (19:18) Visual vs Audio Content, Length, Detail (23:19) Understanding Audience's Needs, Tool: Recon – Reflection – Research (24:25) Judgement in Communication, Heuristics (27:33) Questions, Responding to the Audience, Tool: Structuring Information (31:34) Feedback & Observation; Tools: Three-Pass Speech Review; Communication Reflection Journal (39:09) Movement, Stage Fright, Content Expertise (42:54) Sponsors: AGZ by AG1 & Joovv (45:34) Multi-Generation Communication Styles & Trust; Curiosity, Conversation Turns (50:32) Linear vs Non-Linear Speech, Tool: Tour Guide Expectations (53:21) Develop Communication Skills, Audience Size, Tools: Distancing; Practicing (1:01:43) Tool: Improv & Agility; Great Communication Examples; Divided Attention (1:09:36) One-on-One Communication vs Public Speaking (1:11:00) Sponsor: Mateína (1:12:00) Neurodiversity, Introverts, Communication Styles; Writing & Editing (1:16:30) Calculating Risk, Tool: Violating Expectations & Engaging Audience (1:21:20) Authenticity, Strengths, Growth & Improv (1:23:23) Damage Control, Tools: Avoid Blanking Out; Contingency Planning, Silence (1:30:32) Nerves, Tool: Breathwork; Spontaneous Communication; Beta-Blockers (1:34:29) Communication Hygiene, Caffeine, Tools: NSDR/Yoga Nidra; Vestibular System & Sleep (1:40:08) Conversation Before Speaking; Delivering Engaging Speeches (1:42:56) Sponsor: Function (1:44:43) Anticipation, Tool: Introduce Yourself; Connect to Environment, Phones (1:51:30) Customer Service & Kids Jobs; Tool: Role Model Communication; COVID Pandemic (1:56:04) Quiet But Not Shy, Extroverts; Social Media Presence (2:00:25) Martial Arts, Sport, Running, Presence & Connection (2:04:16) Apologizing; Communication Across Accents & Cultures (2:07:36) Interruptions, Tools: Paraphrasing; Speech Preparation (2:10:57) Public Speaking Fear, Tool: Envision Positive Outcome; Arguments & Mediation (2:13:19) Omit Filler Words, Tool: Landing Phrases; Time & Storytelling (2:16:52) Asking For a Raise; Poor Communicators & Curiosity; Memorization (2:19:49) Pre-Talk Anxiety Management; Acknowledgements (2:23:47) Zero-Cost Support, YouTube, Spotify & Apple Follow, Reviews & Feedback, Sponsors, Protocols Book, Social Media, Neural Network Newsletter Disclaimer & Disclosures Learn more about your ad choices. Visit megaphone.fm/adchoices