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Secrets from the massively popular Stanford business school course on interpersonal hygiene. Carole Robin and David Bradford taught the most popular elective course at the Stanford Graduate School of Business for a combined total of 75 years. Officially, the name of the course is Interpersonal Dynamics, but everybody calls it “Touchy-Feely.” Together they have written the new book, Connect: Building Exceptional Relationships with Family, Friends, and Colleagues. We dive into the six hallmarks of what they call “exceptional relationships,” how to be honest and vulnerable without overdoing it, why the questions “how am I feeling?” and “how are you feeling?” are central to improving our communication, the inevitability of risk when you set out to deepen a relationship, and why meditation is helpful in all of this. This episode originally aired in 2021. Sign up for Dan's newsletter here Follow Dan on social: Instagram, TikTok Ten Percent Happier online bookstore Subscribe to our YouTube Channel Our favorite playlists on: Anxiety, Sleep, Relationships, Most Popular Episodes Additional Resources: Brené Brown https://connectandrelate.com/
This week, we revisit our interview with Dr. Carole Robin. She has been in the business of helping leaders grow for over 35 years. Most recently, she served as the Faculty Director of the Interpersonal Dynamics for High-Performance Executives Program and Director of the Arbuckle Leadership Fellows program at the Stanford Graduate School of Business (GSB). She received the MBA Distinguished Teaching Award for her work in numerous courses, including Interpersonal Dynamics (the most popular elective course at the GSB for over 45 years). She is the Co-Founder of Leaders in Tech for leaders of high growth tech companies committed to building high-performing and culturally healthy organizations. In addition to her teaching, she has coached and consulted for individuals and groups of high-profile executives for the last fifteen years. Her clients work with her to develop their interpersonal skills, update limiting mental models, and learn to modify their style. She has become internationally known for her expertise in interpersonal relations and, particularly, experiential small group learning. This type of training gives participants the capacity to become more effective leaders, build higher-performing organizations, and have richer, more fulfilling personal and professional relationships.
In this episode of the Ideas on Stage podcast we spoke with Carole Robin. Carole Robin, Ph.D. taught the legendary Interpersonal Dynamics (affectionately known by students as “Touchy Feely”) course at the Stanford Graduate School of Business. She held a bunch of fancy titles and won a bunch of awards, including the Distinguished Teaching Award, before co-founding Leaders in Tech. She is the co-author of the highly acclaimed and award-winning book, Connect, which contains the lessons of "Touchy Feely" that thousands of students have consistently described for decades as life changing and worth the price of their MBA. She lives in San Francisco, California, with her husband of 37 years. In this episode we talked about how to build exceptional relationships. What You'll Learn:- Why exceptional relationships can transform your personal and professional life.- The 15% rule and how it can drive personal growth outside your comfort zone.- The six pillars essential for building and maintaining exceptional relationships.- The art of giving clean, constructive feedback that strengthens connections.- How conflict, when managed well, can actually enhance relationships. We hope you enjoy it! ——————— Guest Links: - LinkedIn: https://www.linkedin.com/in/carole-robin/ - Email: carolerobinllc@gmail.com - Book website: https://connectandrelate.com/ Recommended books: - Power Up by David L. Bradford - Influence Without Authority by David L. Bradford ——————— IDEAS ON STAGE RESOURCES Want to inspire your audience, increase your influence, and make a bigger impact? - Read ‘Confident Presenter' https://www.ideasonstage.com/resources/confident-presenter-book/ and ‘Business Presentation Revolution' https://www.ideasonstage.com/business-presentation-revolution/book/ - To make the most of the books, take the Confident Presenter Scorecard to assess you presentation skills in less than 3 minutes, for free: https://ideasonstage.com/score - Attend the next Ideas on Stage web class: https://www.ideasonstage.com/uk/masterclass #IdeasOnStagePodcast #Leadership #Relationships #PersonalGrowth #Communication
Hello and welcome back to Snafu, a podcast about behavior change. For today's episode, I sat down with Carole Robin, PhD – an expert in leadership development and interpersonal dynamics. She is best known for her work at Stanford Graduate School of Business, where she taught the infamous "Interpersonal Dynamics" course. This course is considered one of the most transformative experiences for MBA students. Her expertise in this field led her to co-author the book Connect: Building Exceptional Relationships with Family, Friends and Colleagues, which was featured as one of Bloomberg's Best Books of 2021. In this episode, we talk about the key to great leadership, why relationships are so important in your life, what we can expect from her at Responsive Conference 2024, and more. Carole is an official speaker at Responsive Conference 2024! If you haven't yet, get your tickets here: https://www.responsiveconference.com/tickets It was a pleasure having Carole on the podcast!
Jeffrey Pfeffer teaches the single most popular (and somewhat controversial) class at Stanford's Graduate School of Business: The Paths to Power. He's also the author of 16 books, including 7 Rules of Power: Surprising—But True—Advice on How to Get Things Done and Advance Your Career. He has taught at Harvard, the London Business School, and IESE and has written for publications like Fortune and the Washington Post. Recognized by the Academy of Management and listed in the Thinkers50 Hall of Fame, Jeffrey also serves on several corporate and nonprofit boards, bringing his expertise to global audiences through seminars and executive education. In our conversation, we discuss:• Jeffrey's seven rules of power• How individuals can acquire and use power in business• Networking, and how to do it effectively• How to build a non-cringe personal brand• How to increase your influence to amplify your impact• Examples and stories of people building power• Tradeoffs and challenges that come with power—Brought to you by:• Uizard—AI-powered prototyping for visionary product leaders• Webflow—The web experience platform• Heap—Cross-platform product analytics that converts, engages, and retains customers—Find the transcript at: https://www.lennysnewsletter.com/p/the-paths-to-power-jeffrey-pfeffer—Where to find Jeffrey Pfeffer:• X: https://x.com/JeffreyPfeffer• LinkedIn: https://www.linkedin.com/in/jeffrey-pfeffer-57a01b6/• Website: https://jeffreypfeffer.com/• Podcast: https://jeffreypfeffer.com/pfeffer-on-power/—Where to find Lenny:• Newsletter: https://www.lennysnewsletter.com• X: https://twitter.com/lennysan• LinkedIn: https://www.linkedin.com/in/lennyrachitsky/—In this episode, we cover:(00:00) Jeffrey's background (02:54) Understanding discomfort with power(04:56) Power skills for underrepresented groups(07:51) The popularity and challenges of Jeffrey's class at Stanford(12:21) The seven rules of power(13:03) Success stories from his course(15:43) Building a personal brand(21:11) Getting out of your own way(26:04) Breaking the rules to gain power(30:34) Networking relentlessly(40:10) Why Jeffrey says to “pursue weak ties”(42:00) Using your power to build more power(44:34) The importance of appearance and body language(47:15) Mastering the art of presentation(55:12) Examples of homework assignments that Jeffrey gives students(59:11) People will forget how you acquired power(01:03:58) More good people need to have power(01:10:49) The price of power and autonomy(01:17:13) A homework assignment for you—Referenced:• Gerald Ferris on LinkedIn: https://www.linkedin.com/in/gerald-r-ferris-5816b1b5/• Political Skill at Work: https://tarjomefa.com/wp-content/uploads/2015/10/4173-engilish.pdf• Laura Esserman, MD: https://cancer.ucsf.edu/people/esserman.laura• Taylor Swift's website: https://www.taylorswift.com/• Matthew 7: https://www.biblegateway.com/passage/?search=Matthew%207&version=NIV• Mother Teresa quote: https://www.goodreads.com/quotes/2887-if-you-judge-people-you-have-no-time-to-love• Paths to Power course description: https://jeffreypfeffer.com/wp-content/uploads/2019/10/Pfeffer-OB377-Course-Outline-2018.pdf• 7 Rules of Power: https://jeffreypfeffer.com/books/7-rules-of-power/• The Knowing-Doing Gap: https://jeffreypfeffer.com/books/the-knowing-doing-gap/• Derek Kan on LinkedIn: https://www.linkedin.com/in/derekkan/• Mitt Romney on X: https://x.com/mittromney• Elaine Chao's website: https://www.elainechao.com/• Tony Hsieh: https://en.wikipedia.org/wiki/Tony_Hsieh• Zappos: https://www.zappos.com/• How I Did It: Zappos's CEO on Going to Extremes for Customers: https://hbr.org/2010/07/how-i-did-it-zapposs-ceo-on-going-to-extremes-for-customers• McKinsey & Company: https://www.mckinsey.com/• Bain & Company: https://www.bain.com/• BCG: https://www.bcg.com/• Keith Ferrazzi's website: https://www.keithferrazzi.com/• Deloitte: https://www2.deloitte.com/• Tristan Walker: https://www.linkedin.com/in/tristanwalker/• Foursquare: https://foursquare.com/• Laura Chau on LinkedIn: https://www.linkedin.com/in/laura-chau/• Canaan Partners: https://www.canaan.com/• Andreessen Horowitz: https://a16z.com/• Sequoia Capital: https://www.sequoiacap.com/• Greylock: https://greylock.com/• The Women Who Venture (WoVen) Podcast: https://www.canaan.com/woven/podcasts• Imposter syndrome: https://www.psychologytoday.com/us/basics/imposter-syndrome• Gary Loveman and Harrah's Entertainment: https://www.gsb.stanford.edu/faculty-research/case-studies/gary-loveman-harrahs-entertainment• “If you need help, just ask”: Underestimating compliance with direct requests for help: https://www.gsb.stanford.edu/faculty-research/publications/if-you-need-help-just-ask-underestimating-compliance-direct-requests• Life story of Kathleen Frances Fowler: https://www.forevermissed.com/kathleenfowler/lifestory• Jason Calacanis on LinkedIn: https://www.linkedin.com/in/jasoncalacanis/• Jason Calacanis: A Case Study in Creating Resources: https://www.gsb.stanford.edu/faculty-research/case-studies/jason-calacanis-case-study-creating-resources• You're Invited: The Art and Science of Connection, Trust, and Belonging: https://www.amazon.com/Youre-Invited-Science-Cultivating-Influence/dp/0063030977• View from the Top: https://www.gsb.stanford.edu/experience/learning/guest-speakers/view-top• Omid Kordestani on LinkedIn: https://www.linkedin.com/in/omid-kordestani-46515151/• Netscape: https://en.wikipedia.org/wiki/Netscape• Esther Wojcicki on LinkedIn: https://www.linkedin.com/in/estherwojcicki/• Leanne Williams: https://med.stanford.edu/profiles/leanne-williams• Precision Psychiatry: Using Neuroscience Insights to Inform Personally Tailored, Measurement-Based Care: https://www.amazon.com/Precision-Psychiatry-Neuroscience-Personally-Measurement-Based/dp/1615371583• Mark Granovetter on LinkedIn: https://www.linkedin.com/in/mark-granovetter-8161704/• The Strength of Weak Ties: https://snap.stanford.edu/class/cs224w-readings/granovetter73weakties.pdf• Getting a Job: https://www.amazon.com/Getting-Job-Study-Contacts-Careers/dp/0226305813• Acting with Power: https://www.amazon.com/Acting-Power-More-Powerful-Believe/dp/110190397X• Articles by Herminia Ibarra: https://herminiaibarra.com/articles/• Kingdom of the Planet of the Ape: https://www.imdb.com/title/tt11389872/• Jim Collins's website: https://www.jimcollins.com/• Dana Carney on LinkedIn: https://www.linkedin.com/in/danarosecarney/• Baba Shiv: https://www.gsb.stanford.edu/faculty-research/faculty/baba-shiv• Tony Hayward: https://en.wikipedia.org/wiki/Tony_Hayward• Lloyd Blankfein: https://en.wikipedia.org/wiki/Lloyd_Blankfein• Regis McKenna: https://en.wikipedia.org/wiki/Regis_McKenna• Jack Valenti: https://en.wikipedia.org/wiki/Jack_Valenti• Salman Rushdie quote: https://www.pinterest.com/pin/434175220328596286/• How to build deeper, more robust relationships | Carole Robin (Stanford GSB professor, “Touchy Feely”): https://www.lennysnewsletter.com/p/build-robust-relationships-carole-robin• Carole Robin's 15% rule: https://pen-name.notion.site/Carole-Robin-on-Lenny-s-Podcast-dc7159208e4242428f4b11ebc92285eb• Karlie Kloss on Instagram: https://www.instagram.com/karliekloss• Lindsey Graham's website: https://www.lindseygraham.com/• Was Microsoft's Empire Built on Stolen Code? We May Never Know: https://www.wired.com/2012/08/ms-dos-examined-for-thef/• Who's who of Jeffrey Epstein's powerful friends, associates and possible co-conspirators: https://www.cnn.com/2019/08/12/us/jeffrey-epstein-associates-possible-accomplices/index.html• Why Did Martha Stewart Go to Prison? A Look Back at Her 2004 Fraud Case: https://people.com/martha-stewart-fraud-case-prison-sentence-look-back-8550277• Dianne Feinstein: https://www.congress.gov/member/dianne-feinstein/F000062• Richard Blum: https://en.wikipedia.org/wiki/Richard_C._Blum• Athena Care Network: https://www.athenacarenetwork.org• James G. March: https://en.wikipedia.org/wiki/James_G._March• Satya Nadella on LinkedIn: https://www.linkedin.com/in/satyanadella/• Trump Organization fined $1.6 million for tax fraud: https://apnews.com/article/politics-legal-proceedings-new-york-city-donald-trump-manhattan-e2f1d01525dafb64be8738c8b4f32085• Rudy Giuliani: https://en.wikipedia.org/wiki/Rudy_Giuliani• Harvard president resigns amid claims of plagiarism and antisemitism backlash: https://www.theguardian.com/education/2024/jan/02/harvard-president-claudine-gay-resigns• Stanford president resigns after fallout from falsified data in his research: https://www.npr.org/2023/07/19/1188828810/stanford-university-president-resigns• Rudy Crew: https://en.wikipedia.org/wiki/Rudy_Crew—Production and marketing by https://penname.co/. For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com.—Lenny may be an investor in the companies discussed. Get full access to Lenny's Newsletter at www.lennysnewsletter.com/subscribe
Today's snacksize Doctor's Kitchen podcast is all about conflict aversion and how that permeates into our behaviours in adulthood. If you're anything like me, I hate conflict and actively avoid it. But leaning into the uncomfortableness of what is a normal product of problem solving, is an important skill that we should all practice. Whether it's at work, in friendships or in romantic relationships, resolving conflicts is a necessary exercise.This clip is taken from the full episode #107 about building exceptional relationships with David Bradford and Carole Robin, authors of the brilliant book ‘Connect'.
Learn more about Michael Wenderoth, Executive Coach: www.changwenderoth.comSHOW NOTES:Being transparent and vulnerable at work can create safe spaces, trust – and deeper relationships. BUT BE WARNED: doing so can also bite you on the butt -- and send your career backwards. In this episode of 97% Effective, Michael discusses how to be smart and strategic about how much you disclose at work. He covers insights and practical advice from distinguished guests: Professor Peter Belmi at the University of Virginia, on leading with vulnerability; Maria Incontrera, social media and thought leader consultant, on “curated transparency”; and CEO Coach Celine Teoh, on the “15% rule” and how she helps top executives apply it. You'll leave this episode with a sharp, nuanced view – and practical tips - on vulnerability.• Why you need to be careful about being authentic, transparent and vulnerable at work• Correcting misconceptions about vulnerability and disclosure• Insight #1: Professor Peter Belmi on “being situationally appropriate”• Tactics to create influence• Power up or power down• What does the situation call for – and others need to see or feel?• Warmth vs Confidence: Would you be more likely to work with a competent jerk or a lovable fool?• Insight #2: Marie Incontrera on how much should you share about yourself online• Sharing builds trust• Curate your transparency: “We all edit”• What are you choosing not to share?• Insight #3: Celine Teoh, CEO Coach, on the 15% rule developed by Carole Robin• Your comfort zone as a set of concentric circles: Where does growth occur?• What might baby steps look like for you?• Take smart risks, so you don't sink yourselfBIO AND LINKS:Michael Wenderoth is an Executive Coach that helps executives re-examine their assumptions about power, politics, and authenticity to get promoted, become more effective at work, and break glass ceilings holding them back. Having served 20 years in senior roles with companies across the globe, and then 7 years as a professional coach, he has helped accelerated the careers of clients from diverse industries, backgrounds, and levels of seniority, helping them get ahead – without having to sell their souls in the process. Michael is the award-winning author of Get Promoted, host of the 97% Effective career acceleration podcast, and a frequent speaker and media contributor on career advancement, leadership and navigating power and politics. His work has been featured in Harvard Business Review, Forbes, Stanford Business School Executive Education and IE Business School, where he collaborates with renowned professors, coaches, executives and experts. Michael holds an MBA from Stanford and trained as an executive coach at Columbia University (3CP).• Michael on LinkedIn: https://www.linkedin.com/in/michaelchangwenderoth/• Research (Leadership Quarterly): “Warning for excessive positivity: Authentic leadership and other traps in leadership studies” https://tinyurl.com/4ndw3ypc• Episode# 5 – Peter Belmi, Professor at University of Virginia: Social Class & Our Beliefs – How they affect our Path to Power - https://tinyurl.com/2xtrmryu• The concept of “powering-up” and “powering-down” – from Professor Deborah Gruenfeld, in her book, Acting with Power: https://a.co/d/eC5gxVX• When people would rather work with competent jerks than likeable fools. Research (Belmi and Pfeffer): https://psycnet.apa.org/record/2018-17089-001• Episode# 6 - Marie Incontrera, CEO of Incontrera Consulting: Why A Strong Digital Presence Matters: https://tinyurl.com/52rsn39b• “4 Things to Ask Before You Share Your Personal Life at Work” (Dorie Clark): https://tinyurl.com/dx6bzda4• Episode #14 - Celine Teoh, CEO Coach: Harnessing small signals, vulnerability, and conflict: https://tinyurl.com/48y9fxp3• The Schwarzman Scholars: https://www.schwarzmanscholars.org• Carole Robin's Book, Connect: https://a.co/d/9rL96VG• Michael's Book, Get Promoted: https://changwenderoth.com/#tve-jump-180481ecea3• Michael on X/Twitter: https://twitter.com/mcwenderoth• Michael on Instagram: https://www.instagram.com/wenderoth.michael/• NEW: 97% Effective, now on Youtube! https://tinyurl.com/bdz53mc5• NEW: Get Promoted, now on Audiobook: https://tinyurl.com/mwf2s28yAdvertising Inquiries: https://redcircle.com/brandsPrivacy & Opt-Out: https://redcircle.com/privacy
Carole Robin spent over 20 years teaching the Stanford Graduate School of Business course Interpersonal Dynamics, affectionately known as “Touchy Feely.” After leaving Stanford, she founded a nonprofit called Leaders in Tech, which applies the Touchy Feely principles to help Silicon Valley executives build their leadership and interpersonal skills. Carole co-authored the popular book Connect: Building Exceptional Relationships with Family, Friends, and Colleagues, which shares key insights from her decades of teaching these courses. In our conversation, we discuss:• The benefits of building robust relationships, in life and work• The 15% rule, and how it will help you build better relationships• The power of vulnerability• Examples of how to practice vulnerability• Why mental models you build early in life hold you back later• The “three realities” and “the net”• The art of inquiry• Practical tips for avoiding defensiveness when getting feedback• The impact of long Covid on Carole's life—Brought to you by:• Eppo—Run reliable, impactful experiments• CommandBar—AI-powered user assistance for modern products and impatient users• The a16z Podcast—Featuring conversations with the founders and technologists shaping our future—Find the transcript at: https://www.lennysnewsletter.com/p/build-robust-relationships-carole-robin—Where to find Carole Robin:• LinkedIn: https://www.linkedin.com/in/carole-robin/• Email: carolerobinllc@gmail.com—Where to find Lenny:• Newsletter: https://www.lennysnewsletter.com• X: https://twitter.com/lennysan• LinkedIn: https://www.linkedin.com/in/lennyrachitsky/—In this episode, we cover:(00:00) Carole's background(05:17) The importance of building robust relationships(10:20) The “Touchy Feely” course at Stanford(13:29) An example of the in-class experience(17:19) Leaders in Tech: developing interpersonal competence(21:36) Progressive disclosure and the 15% rule(24:28) Appropriate disclosure(26:52) The power of vulnerability(34:57) Admitting mistakes and sharing feelings(37:08) Understanding mental models(42:57) The “three realities” framework(53:52) The power of feedback and personal change(58:47) The art of inquiry(01:03:27) How to get better at giving feedback(01:07:47) Exercises and continued learning(01:10:49) “Advice hinders relationships”(01:16:49) Failure corner: AFOG(01:20:30) Takeaways(01:21:51) Lessons from long Covid—Referenced:• How to Build Better Relationships: https://www.gsb.stanford.edu/insights/how-build-better-relationships• Connect: Building Exceptional Relationships with Family, Friends, and Colleagues: https://www.amazon.com/Connect-Building-Exceptional-Relationships-Colleagues-ebook/dp/B0894279WZ• Leaders in Tech: https://leadersintech.org/• Leaders in Tech Fellows: https://leadersintech.org/learnaboutfellows• Steve Jobs: https://www.forbes.com/profile/steve-jobs/• Sheryl Sandberg on X: https://twitter.com/sherylsandberg• Ursula Burns: https://www.forbes.com/profile/ursula-burns/• Application for Leaders in Tech: https://leadersintech.org/programs-and-applications• Vygotsky's Zone of Proximal Development and Scaffolding Theory: https://www.simplypsychology.org/zone-of-proximal-development.html• The Best Leaders Aren't Afraid to Be Vulnerable: https://hbr.org/2022/07/the-best-leaders-arent-afraid-of-being-vulnerable• The Surprising Benefits of Admitting Mistakes: 5 Ways to Build Intellectual Humility: https://www.forbes.com/sites/tracybrower/2021/12/29/the-surprising-benefits-of-admitting-mistakes-5-ways-to-build-intellectual-humility/• How to Build Conflict Skills—The Pinch/Crunch Model: https://www.forbes.com/sites/hannahart/2023/12/15/how-to-build-conflict-skills-the-pinchcrunch-model/• Slides mentioned (The Three Realities Framework | The 15% Rule | Feedback Guidelines): https://pen-name.notion.site/Carole-Robin-4-25-5d47d38a620e4636966d31f4bf3c7d00?pvs=4• Mindset: The New Psychology of Success: https://www.amazon.com/Mindset-Psychology-Carol-S-Dweck/dp/0345472322• Management Time: Who's Got the Monkey?: https://hbr.org/1999/11/management-time-whos-got-the-monkey• Long COVID: major findings, mechanisms and recommendations: https://www.nature.com/articles/s41579-022-00846-2• Leadership, acceptance, and self-management: my journey with long COVID: https://www.linkedin.com/pulse/leadership-acceptance-self-management-my-journey-long-carole-robin/—Production and marketing by https://penname.co/. For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com.—Lenny may be an investor in the companies discussed. Get full access to Lenny's Newsletter at www.lennysnewsletter.com/subscribe
Right now, we'd like to thank the sponsor of this episode: LifeMD. Looking to lose weight and improve your health? Embrace your journey towards a healthier and happier you, and achieve lasting sustainable weight loss with LifeMD by your side -> lifemd.com/CHARM In today's episode, we cover communication with five elite communication experts. We have Dr Carole Robin, who's been teaching the legendary course, interpersonal dynamics at the Stanford Graduate School of Business. Chuck Wisner, the author of The Art of Conscious Conversations, Karen Wickre, the author of Taking the Work Out of Networking, Jonah Berger, professor at Wharton School and the author of several best selling books on influence and social Dynamics, including Magic Words, and Susan McPherson, the author of The Lost Art of Connecting. From the significance of open-ended questions to the impact of language on emotions, our guests share strategies to influence and connect with others. We'll also uncover the keys to building high-value relationships, the role of vulnerability in leadership, and the importance of active listening in meaningful conversations. Join us as we uncover actionable steps and insights to elevate your communication skills and unlock hidden potential. What to Listen For Introduction – 0:00 Break this one habit before it breaks your budding relationships How do you create better quality conversations and open up dialogue with anyone? What is the worst question you can ask when someone is sad or upset? This type of language pushes most people away – 11:50 Most people won't do this one thing in order to improve their relationships How do you master the skill of listening so you can avoid relationship-breaking problems while also building the strongest relationships? Most people hide who they are because of this – 22:15 This is the one key to being the greatest version of yourself How do you turn acquaintances into friends and friends into allies? The key to creating lifelong connections – 32:20 Most CEOs will never do this even though it supercharges the output of their employees The secret to resolving marital conflict that people ignore at their own peril The 3 little known phrases to get your point across – 45:20 How do you train your inner dialogue to be constructive instead of critical? Learn more about your ad choices. Visit megaphone.fm/adchoices
Carole Robin, Ph.D. is the co-author of the highly acclaimed and award winning book, Connect: Building Exceptional Relationships with Family, Friends and Colleagues. Her book contains the lessons of "Touchy Feely" that thousands of students have described for decades as life changing and worth the price of their MBA at the Stanford Graduate School of Business. She was the Dorothy J. King Lecturer in Leadership, Director of the Arbuckle Leadership Fellows Program, and Director of the Stanford Interpersonal Dynamics Programs for High Performing Executives (Executive Program). She was the winner of the Distinguished Teaching Award before co-founding Leaders in Tech, which brings the principles and process of “Touchy Feely” to executives in Silicon Valley. Prior to coming to Stanford, she had careers in sales and marketing management and was a partner in two consulting firms. She lives in San Francisco, California, with her husband of 36 years. In this episode we discussed: Becoming more known The power of building strong relationships The importance of conversation in today's world The joy of impacting others lives through writing and teaching Connect with Carole Robin at: https://connectandrelate.com/ LinkedIn https://www.linkedin.com/in/carole-robin/ Is Your Book Ready to be Turned into a Successful Online Course? Find out by downloading my time-tested FREE “Book-to-Course Readiness Checklist.” Get it here today: Create Masterful Courses (https://createmasterfulcourses.com/) Want to connect? Connect with Dr. Robin on LinkedIn: https://www.linkedin.com/in/robinlowensphd/ Facebook: https://www.facebook.com/robinlowensphd Instagram: https://www.instagram.com/robinlowensphd/ Email: Robin@LeadershipPurposePodcast.com Thank you for listening! Rate, review, & follow on Apple Podcasts or your favorite podcast player. Talk to you soon! This episode was produced by Lynda, Podcast Manager #YourPodcastHelp at https://www.ljscreativeservices.co.nz
In today's episode, we cover building relationships with Geoffrey Cohen, Dr Carole Robin, Colin Coggins and Garrett Brown, David Siegel, and Susan McPherson. Geoffrey Cohen is a professor and the author of Belonging: The Science of Creating Connection and Bridging Divides. Dr Carole Robin teaches a legendary course called Interpersonal Dynamics at Stanford Graduate School of Business. Colin Coggins and Garrett Brown are the authors of The Unsold Mindset: Redefining What It Means to Sell. David Siegel is the CEO of MeetUp. Susan McPherson is the author of The Lost Art of Connecting: The Gather, Ask, Do Method for Building Meaningful Business Relationships. Relationships are one of the most important factors in your happiness, fulfillment, and success, but how do you build exceptional relationships that actually last, what is the real problem with building relationships and how do you overcome it, and what is the secret to turning acquaintances into real friends? What to Listen For Introduction – 0:00 What is the secret to building lifelong friendships and relationships? How do you come across as authentic when meeting new people so they don't think you're manipulative or deceptive? The mindset you need to be successful in relationships – 13:37 What mindset shift do you need in order to be successful in relationships? How do you develop resilience so the inevitable road bumps in life don't crush you? How do you reframe rejection so you embrace it rather than avoid it? The ultimate strategy for making friends with like-minded people – 24:26 Where is the best place to meet people you want to build lasting friendships with? How do you build an epic social circle from scratch no matter where you live? The 3-step networking strategy 90% of people will never implement – 36:33 What simple pattern can you implement in any networking event to make connections with anyone you want? Planet Money is a different kind of world where the complex economy actually makes sense; where human stories supersede abstract theories. Listeners can learn, laugh, and be entertained. It's economics, down to earth. Tune in to Planet Money every week for entertaining stories and insights about how money shapes our world. Stories that can't be found anywhere else. Listen now to Planet Money from NPR -- wherever you get your podcasts. Learn more about your ad choices. Visit megaphone.fm/adchoices
In this episode, Carole Robin, author of Connect: Building Exceptional Relationships with Family, Friends, and Colleagues, discusses how to give actionable feedback and how to accept all feedback as important data. In this episode, you'll learn about: A helpful mindset to have about feedback Why most feedback is not as helpful as it could be How to give actionable feedback How to receive feedback, whether you agree with it or not Article – Giving Feedback: How to be honest without being hurtful. Book: Connect: Building Exceptional Relationships with Family, Friends, and Colleagues Website: https://connectandrelate.com Advice to My Younger Me: Career Lessons from 100 Successful Women can be purchased here. Sara can be reached on LinkedIn.. Leave a review!
In one of my past podcast episodes from September 2021, amidst the pandemic, I chatted with Dr. Carole Robin about how expressing our emotions can help us stay present and connect with others. With all the stress, anxiety, and grief caused by the pandemic, it's more important than ever to acknowledge and express our emotions. Doing so can help build trust and connections with our colleagues, leading to better teamwork. Plus, it's a great way to stay focused on the present moment and navigate the constant changes in the workplace. So, let's create a culture that encourages us to express ourselves freely and without judgment, for the sake of our mental wellness and stronger workplace relationships. --------------------------------------------------------------------------------------------- It's all about connection! You know this feeling that you meet someone, and it feels as you have known each other for decades? This is how I felt when I connected with Dr. Carole Robin. I had the privilege to host Dr. Carole Robin as a guest on my podcast. Dr. Carole Robin is the author of the book Connect: Building Exceptional Relationships with Family, Friends, and Colleagues. She is an award-winning teacher in leadership and director of the Arbuckle Leadership Fellows Program at Stanford Graduate School of Business before co-founding Leaders in Tech, which brings the principles and process of “Touchy Feely” to executives in Silicon Valley. In this episode, we talk about the importance of showing up as leaders, how to bring our complete selves to the workplace, and the importance of expressing our emotions to be present and connect. To learn more about the book: https://connectandrelate.com
Carole Robin, author of Connect: Building Exceptional Relationships with Family, Friends, and Colleagues, discusses how to take your work relationships from functional to exceptional. In this episode, you learn about: What are the elements of an exceptional relationship at work. Why you should only deepen relationships in 15% increments. Why you should indicate your intent when you disclose information, ask questions, or give feedback. How to identify and share your feelings. Book: Connect: Building Exceptional Relationships with Family, Friends and Colleagues Relationship Assessment mentioned in the episode can be found here. Website: https://connectandrelate.com Advice to My Younger Me: Career Lessons from 100 Successful Women is available here. Sara can be reached on LinkedIn here. Leave a review here.
Having difficult conversations is part and parcel of being a leader, but that doesn't mean it's easy. In this episode we talk about how to have a difficult conversation with individuals, teams and in public. We share our advice and tips for how you can prepare for a challenging conversations and what you might want to consider from the point of view of the person/ people you are talking with.In this episode we share our own views, thoughts and experiences:5:10 – conflict and tension10:10 – difficult team conversations17:29 – communicating challenges outside of your organisation24:10 – preparation is key25:56 – seeking support32:53 – How to… have a difficult conversation as a leaderAs always, we share our top takeaways to help you consider how to have a difficult conversation. This week is all about preparation, evidence, relationship building and mindset. And we want to remind you not to take it personally.In this episode we reference Connect by Carole Robin and David Bradford------------------If you enjoyed this episode why not subscribe to the podcast: www.howtotakethelead.com/listenNew episodes will be released every Thursday and you can listen / download on your favourite platform.Episodes will also appear on YouTube, so hit subscribe to make sure you don't miss out.We would love it if you left us a rating or review and feel free to share the link to this episode with anyone else you think would find it interesting.And if you're looking to lead differently in 2023, we've launched our new Substack community, where you can get extra bonus goodies, network with a community of leaders and get direct access to us both. Subscribe at How to Take the Lead | SubstackInstagram https://www.instagram.com/howtotakethelead/Twitter https://twitter.com/How2TakeTheLeadMentioned in this episode:Join the How to Take the Lead communityWe're now on substack. Join a community of people who want to lead their own way. Get extra content and behind the episode discussions, take part in 'ask us anything' bonus episodes and a new leadership book club, plus much more. Visit www.howtotakethelead.com to sign up.
We are taking a closer look at donor relationships on this episode of What the Fundraising with my guest Carole Robin, whose class on interpersonal dynamics has been perennially among the most popular ever at Stanford University's Graduate School of Business. Why? Because, whether in the nonprofit or for-profit realm, we so often get relationships wrong, or just skip over them altogether at the expense of our desired outcomes. A co-founder of Leaders in Tech and co-author of "Connect: Building Exceptional Relationships with Family, Friends, and Colleagues," Carol is sharing with us the transformational power of naming our experiences and understanding those of others. If the vulnerability implied makes you nervous, then this is the resource you need in order to start getting comfortable – with curiosity, with inquiry, and with holding space for authentic connection. When we interact openly with others, expressing our feelings appropriately, we open all kinds of doors, explains Carole. You'll hear about modest but invaluable tools to help break through when we feel stuck or unwilling to move out of our comfort zones. It's all about learning how to take small steps toward transparency. “People do business with people,” says Carole. “They don't do business with ideas or machines or products or strategies or money. So unless you get the people part right, you're going to be limited in how successful you're going to be.” When we define what it is to have a “strong donor relationship” are we looking at the things that truly sustain it? Are we as fundraisers willing to open ourselves up to difficult conversations and communicate honestly what we're asking for and are able to offer? Integrity is powerful and it starts with being able to name how we feel. Fortunately, says Carole, we've got a chance to deepen our understanding and fluency with this language each and every time we have a human interaction: “It's just a matter of making a commitment. So pay attention and see where the lesson is!” In this episode, you will learn the following: 1. Learn how to create stronger, more meaningful relationships using feelings as part of your communication. 2. Understand how to give and receive feedback in a way that strengthens relationships. 3. Discover how to use inquiry and curiosity to deepen relationships with donors. Get all the resources from today's episode here. A big shout out to our sponsor Instil, the holistic tool that reimagines nonprofit technology in ways that deepen community relationships and nonprofit processes to magnify impact. The platform's advanced UX design and real-time analytics supercharge donors, increase volunteer engagement, and smooth donor management and operations across your entire organization. Connect with me: Instagram: https://www.instagram.com/whatthefundraising_ Facebook: https://www.facebook.com/whatthefundraising YouTube: https://www.youtube.com/@malloryerickson7946 LinkedIn: https://www.linkedin.com/mallory-erickson-bressler/ Website: malloryerickson.com/podcast Loved this episode? Leave us a review and rating here: https://podcasts.apple.com/us/podcast/what-the-fundraising/id1575421652 If you haven't already, please visit our new What the Fundraising community forum. Check it out and join the conversation at this link. If you're looking to raise more from the right funders, then you'll want to check out my Power Partners Formula, a step-by-step approach to identifying the optimal partners for your organization. This free masterclass offers a great starting point
Learn more about Michael Wenderoth, Executive Coach: www.changwenderoth.comSHOW NOTES:A strong network can be a huge source of power – and is something we can all build. Michael Melcher, author of Your Invisible Network (to be released in April), shares the essential networking techniques for sustaining and furthering your career. Listen to create, maintain and leverage your invisible network in ways that will transform your career.Michael and Michael “walk the talk” - sharing vulnerable moments to deepen the relationshipProblem with work-world fantasiesWhy Michael chose to write about networkingThe real motivation behind the bookThe problem with the phrase, “It's not what you know; it's who you know”Where you should start7 relationships that are important to your careerGetting beyond finding people you like… or who are like youThe most important thing you can do right now (think about it like stretching)Activation energy and positive reinforcement cyclesFeelings don't matter (not good guides)“Nobody waves, but everybody waves back”The underlying code in relationships and “making bids”Risk Management Approach - Getting into the “zone of learning”Nuance #1: The ratio of expected successNuance #2: The magical Minute 32Allow for serendipity … but don't “wing it”?!BIO AND LINKS:Michael Melcher is one of the world's leading executive coaches, and Partner at Next Step Partners. He holds a Bachelor's from Harvard College and JD/MBA from Stanford University. Your Invisible Network is his third book.Michael Melcher's forthcoming book: Your Invisible NetworkMichael Melcher's website: https://michaelmelcher.com/Next Step Partners: https://nextsteppartners.com/David Bradford and Carole Robin's book: “Connect”Michael Wenderoth's podcast: Peter Belmi episodeMichael Wenderoth's Book, Get Promoted: https://changwenderoth.com/#tve-jump-180481ecea3
OK, fine, y'all win. We finally did the episode of "Managing Up" about managing up. In it, Nick, Travis, and Brandon talk about techniques for managing up, how they're similar to managing your own team members, and how it is sometimes very different. They share books and resources that helped them and talk about how communication, being crisp, and (gasp) _feelings_ play into managing your upward relationships.Show Notes:Managing Up article by Stephen Gossett from Built Inhttps://builtin.com/people-management/managing-upConnect: Building Exceptional Relationships with Family, Friends, and Colleagues by Dr. David Bradford, Ph.D & Dr. Carole Robin, Ph.D https://www.amazon.com/Connect-Building-Exceptional-Relationships-Colleagues/dp/0593237099Emotional Agility: Get Unstuck, Embrace Change, and Thrive in Work and Life by Susan Davidhttps://www.amazon.com/Emotional-Agility-Unstuck-Embrace-Change/dp/1592409490Ted Lasso: Darts scene ("Be curious, not judgmental")https://www.youtube.com/watch?v=3S16b-x5mRA
Join Joyce & Carole Robin, Author and Interpersonal Guru, for a casual conversation you can walk to. Joyce and Carole explore the hallmarks of exceptional relationships, why feelings are so important to human interaction, the necessity of curiosity, and why every interaction with another human being is an opportunity to learn. About CaroleCarole Robin, Ph.D. who taught the legendary Interpersonal Dynamics (affectionately known by students as “Touchy Feely”) course at the Stanford Graduate School of Business was the Dorothy J. King Lecturer in Leadership, Director of the Arbuckle Leadership Fellows Program, and Director of the Stanford Interpersonal Dynamics Programs for High Performing Executives (Executive Program) and winner of the Distinguished Teaching Award before co-founding Leaders in Tech, which brings the principles and process of “Touchy Feely” to executives in Silicon Valley. Prior to coming to Stanford, she had careers in sales and marketing management and was a partner in two consulting firms. She is the co-author of the highly acclaimed and award winning book, Connect: Building Exceptional Relationships with Family, Friends and Colleagues which contains the lessons of "Touchy Feely" that thousands of students have consistently described for decades as life changing and worth the price of their MBA. She lives in San Francisco, California, with her husband of 36 years. Connect with CaroleWebsite: https://leadersintech.orgLinkedIn: https://www.linkedin.com/in/carole-robin-a8b5a91/Book: Connect
An expert in interpersonal dynamics, today's guest, Carole Robin, understands the importance of ensuring children grow up in loving, supportive, and non-judgmental surroundings. Carole is best known for her legendary Stanford Business class, Interpersonal Dynamics (aka “Touchy Feely”). Along with collaborator David Bradford, with whom she co-authored the book Connect, Carole has helped thousands of business leaders deepen their personal relationships while elevating their career trajectories. Carole's experience of being raised by a judgmental mother and an optimistic father directly impacted the way she experienced the world at a young age: while her father was unquestioningly supportive of her capabilities, her mother was much more reserved in her encouragement. Through navigating these relationships in her formative years, Carole learned to become competitive and resourceful–but as an adult, also found the need to unlearn some of the protections she had built around her feelings to better her relationships with others around her. Now an expert in managing interpersonal relationships, Carole has embraced being comfortable with her feelings and believes that this level of comfort needs to be fostered throughout childhood. Our discussion highlights the path that brought her to this realization and the conscientious decisions she has made as both a mother and as a grandmother to ensure her children have the unequivocal love and support that they need to develop the resilience, curiosity, and confidence necessary for well-rounded success. In this episode you'll hear: How Carole came to the realization that some of the attributes that helped her to succeed were also hindering her growth Why understanding and unpacking our feelings can be more difficult than it seems The importance of instilling a growth mindset during childhood Why it is so crucial for children to feel they are unequivocally loved and not underestimated throughout their childhood Resources from this episode: If you want to contact Carole you can find her on www.connectandrelate, Linkedin or www.leadersintech.org *** EPISODE CREDITS: If you like this podcast and are thinking of creating your own, consider talking to my producer, Emerald City Productions. They helped me grow and produce the podcast you are listening to right now. Find out more at https://emeraldcitypro.com.
Join us in the BreakLine Arena for a conversation with Carole Robin, Author of Connect: Building Exceptional Relationships, and Co-founder of Leaders in Tech.Carole Robin is the maven behind ‘Touchy Feely,' Stanford''s celebrated Interpersonal Dynamics course, designed to help students develop the ability to forge strong relationships. Carole distilled the course information into book form, alongside co-author David Bradford, in order to share these valuable skills with the world at large.In this episode, Carole shares the beauty and purpose of feedback and how it is just as much about the giver as it is about the receiver. She explains the importance of connecting across differences and breaks down the three steps towards doing so. Lastly, she talks about how to open the door for difficult conversations with team members and how to suspend judgment and stay curious!“Nothing will serve you more than creating a culture where people will tell each other the truth.”
Despite the whole world undergoing digital transformation at an astronomical speed, the main challenge that companies face is how to create an environment that nurtures good relationships to reach their full potential. . Techsauce Global Content Editor Chaowarat Yongjiranon speaks with Dr. Carole Robin, the co-founder and head of faculty of “Leaders in Tech” on how to build exceptional relationships to power your team in the latest episode of Techsauce Global Podcast.
I'm honored to speak to Dr. Carole Robin, co-author of the book "Connect: Building Exceptional Relationships with Family, Friends, and Colleagues". It's one of the best books I've ever read, so I reached out to ask if I could interview her for MY upcoming book, "Fighting for Our Friendships" (2024). She said YES, and the interview was too good not to share with you. So today, please enjoy a snippet of that interview, as Dr. Robin explains the concept of "pinches and crunches" to help you know when and how to communciate boundaries with a female friend, and why you should muster the courage to express them to your close friends. Book a one-on-one coaching session at Betterfemalefriendships.com Follow Danielle on Instagram or TikTok. Subscribe to our YOUTUBE!
It's time for Hello Monday's summer series! This summer, we're looking at Navigating the New Office. The pandemic drags on, and there's more unrest now than ever, and yet, we're all meant to show up and kill it at work. If you're wondering how, we've got you. Over the next six weeks, we'll be looking at six big questions on what it means to make the most of our new workplace realities. To start things off, Jessi sits down with Carole Robin, the co-author of CONNECT: BUILDING EXCEPTIONAL RELATIONSHIPS WITH FAMILY, FRIENDS, AND COLLEAGUES, and a professor of the affectionately known “touchy feely” class at Stanford Business School. Carole walks Jessi through some tips for how to connect with coworkers in the office and through a screen. Then Jessi breaks it down with producer Sarah Storm. Follow Carole Robin on LinkedIn Follow Jessi Hempel on LinkedIn Follow Sarah Storm on LinkedIn Join the Hello Monday community: Subscribe to the Hello Monday newsletter, and join us on the LinkedIn News page each week for Hello Monday Office Hours, Wednesdays at 3p ET. To help us grow, rate/review us on your favorite app - and be sure to follow or subscribe. Thanks!
How can we evolve relationships to have deeper meaning and better connection? It starts by learning the fundamental building blocks of exceptional relationships; feeling fully known, trusting each other, honesty, dealing with conflict productively, and committing to each other's learning and development. On this episode, Jen Fisher talks with Carole Robin, co-author of Connect: Building Exceptional Relationships with Family, Friends and Colleagues, and former Stanford Business School professor about how we can move our relationships along the continuum from dysfunctional to exceptional.
In this episode we explore emotional intelligence... what is it? How aware of your own emotional intelligence are you as a leader? Can you look to build an emotionally intelligent team? We also reference the work on emotional intelligence by Daniel Goleman.In this episode we share our thoughts, experiences and learning, including:05:47 – being vulnerable as a leader18:23 – putting your judgements aside24:30 – values-based recruitment and EQ/ IQ26:26 – how to become more emotionally intelligentFor further reading, Lee recommended Connect by David Bradford and Carole Robin.-----------------If you enjoyed this episode why not subscribe to the podcast. We would love it if you left us a rating or review and feel free to share the link to this episode with anyone else you think would find it interesting, using #HowToTakeTheLeadYou can find out more about Lee Griffith via www.sundayskies.com and Carrie-Ann Wade at www.cats-pajamas.co.ukGet social with us via:Lee on LinkedIn, Twitter and Instagram.Carrie-Ann on LinkedIn, Twitter and Instagram.Mentioned in this episode:Join the How to Take the Lead communityWe're now on substack. Join a community of people who want to lead their own way. Get extra content and behind the episode discussions, take part in 'ask us anything' bonus episodes and a new leadership book club, plus much more. Visit www.howtotakethelead.com to sign up.
Carole and David explain why avoiding conflict isn't always the best approachFull length podcast episodes are found on “The Doctor's Kitchen Podcast” and the cookbooks plus weekly recipes are on the website www.thedoctorskitchen.com But here, for a few minutes a day enjoy short snippets of information about flavour as well as function & how delicious food can be enjoyable and health promoting too. I'll see you in The Daily Doctor's kitchen Our GDPR privacy policy was updated on August 8, 2022. Visit acast.com/privacy for more information.
Ep. 98: Ed led the nation in stolen bases playing baseball at the University of Pacific where he learned the value of hard work. Although professional baseball in the Majors was out of his reach, Ed poured his energies into World Financial Group, one of the most prolific financial service companies in the world, achieving incredible success that eventually earned him a spot on the Forbes 50 Wealthiest Under 50 List. In his new book, The Power of One More: The Ultimate Guide to Happiness and Success, he draws on 30 years of experience as an entrepreneur and coach to top athletes, entertainers, and business executives to reveal powerful strategies to help you live an extraordinary “one more” life. Visit https://donyaeger.com/corporate-competitor-podcast/episode-98/ for a free gift and today's show notes! Special thanks to Brian Schnorr for making this episode possible. BONUS: I recommend you add another podcast to your queue. It is called The Leadership Podcast hosted by Jan and Jim who have become friends after I was a guest! They have more than 300 episodes to choose from with guests including Dan Pink, Margaret Heffernan, and Carole Robin. https://theleadershippodcast.com/tlp299-a-loss-is-not-a-failure-unless-you-make-it-an-excuse/
Ep. 97: Virginia's Crew team shaped one of the 100 highest-ranking women in technology who serves as Chapter Chair of YPO San Francisco Bay. In this episode, Joanna dips an oar into her experiences as an elite rower to discuss the importance of mastering the hard-won habit of learning from failure. "Einstein once said, 'If you judge a fish by its ability to climb a tree, it will live its whole life believing that it is stupid.' He was talking about the difference between success and failure as learning what your strengths are. I didn't know I was a good athlete until I found rowing. The same applies to recruitment." Visit https://donyaeger.com/corporate-competitor-podcast/episode-97/ for a free gift and today's show notes! Special thanks to Julia Monkarsh and Dane Massey for making this episode possible. BONUS: I recommend you add another podcast to your queue. It is called The Leadership Podcast hosted by Jan and Jim who have become friends after I was a guest! They have more than 300 episodes to choose from with guests including Dan Pink, Margaret Heffernan, and Carole Robin.
Today Lisa and Sara welcome Dr Rachel Morris back onto the podcast. Rachel is a former GP who has previously worked in GP education. She is now an executive coach and host of the wonderful podcast You Are Not a Frog. The discussion in this episode is all about assertiveness - we chat about what assertiveness is, general tips, frameworks and models for how to approach assertiveness, as well as showcasing how these can work with a few examples. Useful resources: Looking after Yourself in General Practice (previous Primary Care Knowledge Boost episode): https://www.pckb.org/e/looking-after-yourself-in-general-practice/ Get a free handout about the Zone of Power: https://www.shapestoolkit.com/zone-of-power Check out the You Are Not A Frog podcast: www.youarenotafrog.com Find out more about Rachel's CPD community for doctors: www.permissiontothrive.org Find out more about the Resilient Team Academy online membership for busy leaders in healthcare: https://www.shapestoolkit.com/resilient-team-academy Get in touch with Rachel: rachel@shapestoolkit.com Find out more about her training: www.shapestoolkit.com Sign up for your FREE mini video series training from Rachel, all about setting boundaries and saying no https://www.shapestoolkit.com/boundaries Thomas–Kilmann Conflict Mode Instrument: https://kilmanndiagnostics.com/overview-thomas-kilmann-conflict-mode-instrument-tki/ NonViolent Communication Model by by Marshall B. Rosenberg: https://www.nonviolentcommunication.com/learn-nonviolent-communication/4-part-nvc/ Dr. Rangan Chatterjee Podcast, Feel Better Live More: How to Build Exceptional Relationships and Why You Should with David Bradford and Carole Robin: https://drchatterjee.com/how-to-build-exceptional-relationships-and-why-you-should-with-david-bradford-and-carole-robin/ Connect: Building Exceptional Relationships with Family, Friends and Colleagues by David L. Bradford and Carole Robin: https://www.penguin.co.uk/books/314/314545/connect/9780241986868.html ___ We really want to make these episodes relevant and helpful: if you have any questions or want any particular areas covered then contact us on Twitter @PCKBpodcast, or leave a comment on our really quick anonymous survey here: https://pckb.org/feedback ____ This podcast has been made with the support of Greater Manchester Health and Social Care Partnership, GP Excellence, Greater Manchester Training Hub and the GP Fellowship Programme, as well as Wigan Borough CCG. Given that it is recorded with Greater Manchester clinicians, the information discussed may not be applicable elsewhere and it is important to consult local guidelines before making any treatment decisions. The information presented is the personal opinion of the healthcare professional interviewed and might not be representative to all clinicians. It is based on their interpretation of current best practice and guidelines when the episode was recorded. Guidelines can change; To the best of our knowledge the information in this episode is up to date as of it's release but it is the listeners responsibility to review the information and make sure it is still up to date when they listen. Dr Lisa Adams, Dr Sara MacDermott and their interviewees are not liable for any advice, investigations, course of treatment, diagnosis or any other information, services or products listeners might pursue as a result of listening to this podcast - it is the clinicians responsibility to appraise the information given and review local and national guidelines before making treatment decisions. Reliance on information provided in this podcast is solely at the listeners risk. The podcast is designed to be used by trained healthcare professionals for education only. We do not recommend these for patients or the general public and they are not to be used as a method of diagnosis, opinion, treatment or medical advice for the general public. Do not delay seeking medical advice based on the information contained in this podcast. If you have questions regarding your health or feel you may have a medical condition then promptly seek the opinion of a trained healthcare professional.
Ep. 93: David has helped 28 NBA All-Stars reach their professional pinnacle. Since then, he has applied his mindset and leadership optimization programs to help Fortune 500 CEOs, tech moguls, Hollywood actors, and musicians develop better habits. “Since 80 percent of what we do each day is habitual,” David pointed out, “we need to be intentional about our habits.” **Please note there is currently a server erorr on Spotify. The episode is available on all other platforms and our website: https://donyaeger.com/corporate-competitor-podcast/episode-93/ Special thanks to Lauren Hafner and Francisco Nunez for making this episode possible. BONUS: I recommend you add another podcast to your queue. It is called THE LEADERSHIP PODCAST hosted by Jan and Jim who have become friends after I was a guest! They have more than 300 episodes to choose from with guests including Dan Pink, Margaret Heffernan, and Carole Robin.
Carole Robin, Ph.D. who taught the legendary Interpersonal Dynamics course (affectionately known by students as “Touchy Feely”) at the Stanford Graduate School of Business was the Dorothy J. King Lecturer in Leadership, Director of the Arbuckle Leadership Fellows Program, and Director of the Stanford Interpersonal Dynamics Programs for High Performing Executives (Executive Program) before co-founding Leaders in Tech, which brings the principles and process of “Touchy Feely” to executives in Silicon Valley. Prior to coming to Stanford, she had careers in sales and marketing management and was a partner in two consulting firms. She is the co-author of the highly acclaimed and award-winning book, Connect: Building Exceptional Relationships with Family, Friends and Colleagues which contains the lessons of "Touchy Feely" that thousands of students have consistently described for decades as life changing and worth the price of their MBA. She lives in San Francisco, California, with her husband of 36 years. Carole had a number of amazing insights during our conversation. Some of them include: “We're all works in progress” (14:00) “Every opportunity with another human being is an opportunity to learn” (14:15). “I don't think I can be a good teacher if I'm not constantly a good student” (15:15). “The more I learn as a student, the more motivated I am to teach” (15:30). “Too much education is loaded with baggage around teachers being the ones who know and students being the ones who don't” (15:55). “Asking someone to give you feedback has the potential to make them feel vulnerable” (20:55). “I was, and am, unafraid to lean into the discomfort” (25:00). “A fundamental premise of learning and growth is that you don't learn anything unless you step outside your comfort zone” (25:20). “I'm going to show the world that it doesn't matter that I'm a girl” (32:30). “Our tendency when we feel pinched is to say nothing” (43:00). “Substitute the pronoun ‘it' for ‘I,' ‘you,' or ‘we'” (43:40). “There's so much trouble in business when it comes to using emotions effectively” (47:25). “There's an important place in business for feelings, as long as we learn to express them in ways that are productive, and we learn to use them in the same way that we use thoughts” (47:45). “Thoughts and feelings are like treble and bass in music” (48:00). “What is needed for two people to relate and to connect with one another?” (54:15). “We're all works in progress. Sometimes learning something once isn't enough… that's where we often need someone else” (1:01:00). Additionally, make sure to check out Carole on LinkedIn! Moreover, if you want more information about Leaders in Tech, click here, and if you want more information about Carol's book, click here. Thank you so much to Carole for coming on the podcast! I wrote a book called “Shift Your Mind” that was released in October of 2020, and you can order it on Amazon and Barnes and Noble. Additionally, I have launched a company called Strong Skills, and I encourage you to check out our new website https://www.strongskills.co/. If you liked this episode and/or any others, please follow me on Twitter: @brianlevenson or Instagram: @Intentional_Performers. Thanks for listening.
This week, I have a truly authentic and illuminating conversation with Dr. Carole Robin, former Stanford professor of the world-renowned course "Interpersonal Dynamics," Co-founder of Leaders in Tech, and Author of “Connect: Building Exceptional Relationships with Family, Friends, and Colleagues.” Carole speaks about the importance of human connection and how we can improve relationships in our lives both in the office and with our loved ones. From her amazing and diverse experiences in her career, to her world-renowned Stanford course, to truly raw moments of self-discovery and reflection, Carole is a shining example of how to create meaningful emotional connections!
This week we revisit our conversation with Dr. Carole Robin. She has been in the business of helping leaders grow for over 35 years. Carole shares lessons learned in her career and we talk about her new book Connect. Most recently she served as the Faculty Director of the Interpersonal Dynamics for High-Performance Executives Program and Director of the Arbuckle Leadership Fellows program at the Stanford Graduate School of Business (GSB). She received the MBA Distinguished Teaching Award for her work in numerous courses, including Interpersonal Dynamics (the most popular elective course at the GSB for over 45 years). She is the Co-Founder of Leaders in Tech for leaders of high-growth tech companies committed to building high-performing and culturally healthy organizations.
How should we respond to conflict?Full length podcast episodes are found on “The Doctor's Kitchen Podcast” and the cookbooks plus weekly recipes are on the website www.thedoctorskitchen.com But here, for a few minutes a day enjoy short snippets of information about flavour as well as function & how delicious food can be enjoyable and health promoting too. I'll see you in The Daily Doctor's kitchen Our GDPR privacy policy was updated on August 8, 2022. Visit acast.com/privacy for more information.
Dr Ed Pooley joins us in this episode to discuss what we should do when we see inappropriate behaviour like badmouthing. He shares how we can manage difficult conversations with the intent of helping others. We also discuss the importance of recognising triggers through the SCARF model.ResourcesGet in touch and book a slot with us for live program courses of the Shapes Toolkit. Bookings are open for Autumn 2022, with only a few openings left for Spring 2022Learn more about Dr Ed Pooley on the Ten Minute Medicine website and Facebook.Join the FB Group about difficult conversations in medicine.David Bradford and Carole Robin wrote the book https://connectandrelate.com/, inspired by their legendary Stanford Business School course Interpersonal Dynamics. Dive deeper into the SCARF model with The Handbook of NeuroLeadership by Dr David RockHero on a Mission by Donald Miller. Looking for advice on a dilemma? Email us at hello@you'renotafrog.com.THRIVE Weekly PlannerEpisode Highlights[04:16] Why Tough Conversations are ToughEven if you know what the right thing to do is, it's often still difficult to manage a tough conversation. We often already know what to do but don't know how to do it.Reporting these behaviours is inappropriate and rooted in your sense of right or wrong.[11:41] How to Confront Difficult Conversations We make excuses to avoid addressing issues and difficult conversations.There's always a reason for people's behaviour.Remember that it's not about being right or wrong.[19:16] Helping Others and Assume Good Intentions Assuming the reasons behind people's actions can push them further away.Instead of judging people, learn to ask if they're struggling.When you confront someone, don't assume that their actions are done with ill intent.[23:41] Recognising the Chimp StateIt's hard to have difficult conversations when people are in their chimp state.Recognise your own responses so you can see them in others too.Your actions may trigger other people's chimp states. The SCARF model explains triggers, and stands for status, certainty, autonomy, relatedness, and fairness. [31:49] Value People's AutonomyAutonomy is related to people's control over their environment or position. Frame your intentions into a request.Be neutral, clear, and non-confrontational. [37:03] Be FairFind out whether your feeling of unfairness is grounded in reality. Don't fall into over-generalisation of beliefs. Give others autonomy by asking how the situation can be made fairer instead. [42:25] Dr Ed's Tips Start with connection, then information, and lastly, action. Having challenging conversations will make you a better communicator.Leadership success is based more on emotional intelligence. Be aware of triggers.Support the show (https://youarenotafrog.com)
Today's podcast guest is Claire Ferreira, an NLP Coach and the Founder of Mums in Marketing, a free community connecting "women who do marketing and raise humans".Verena and Claire compare notes about how to create a peer support community with impact (like Mums in Marketing and the Leaders Plus Fellowship) and why this is so incredibly important for working parents. There is also a powerful two-way conversation about losing confidence at work after having children, imposter syndrome and mental health. Verena and Claire share practical advice on how to overcome challenges, including silencing your internal doubter when asking to be paid fairly.In this episode...Imposter syndrome - how it might show up and strategies that may be helpful Mental health challenges and how having children can be a seismic shift for someParenting without family support nearbyHow to stop comparing yourself to othersThe magic sauce when it comes to creating a powerful, transformative community Enjoy this week's discussion and as always please let us know your thoughts @leaders_plus.Find out more about the brilliant Mums in Marketing community at www.mumsinmarketing.netConnect with Claire Ferreira on LinkedIn here. Find out more about our work, including details of our award-winning Fellowship Programme and our latest events by signing up to receive our emails at leadersplus.org.uk/newsletter. Please remember to rate, review, subscribe and share with any friends, family, or colleagues who may benefit.Show Notes:If you are struggling with your mental health please reach out for help. The NHS have useful information here. [BOOK] The book mentioned was 'Connect' by Carole Robin. You can pick up a copy here.
Case Interview Preparation & Management Consulting | Strategy | Critical Thinking
Welcome to an episode with a highly regarded lecturer, Carole Robin. Get Carole's book here: https://amzn.to/3lAmUhi Carole Robin, Ph.D. was known as the Queen of Touchy Feely and received the MBA Distinguished Teaching Award and the Silver Apple award for contributions to alumni programming. She was the Dorothy J. King Lecturer in Leadership at Stanford's Graduate School of Business where she helped to further develop the Interpersonal Dynamics Course including co-developing the Executive version. She also became the Director of the Arbuckle Leadership Fellows Program. When she retired in 2017, a scholarship was established in her name. Subsequently, she co-founded Leaders in Tech, a nonprofit which brings two decades of lessons to Silicon Valley startups. Carole was a partner in an international consulting firm and a senior manager in a Fortune 500 company. She has provided executive coaching, leadership development and executive team building to a wide range of business, government, and nonprofit clients ranging in size from startups to global and Fortune 500 organizations and is currently an advisor on several boards. She is the recipient of two Congressional Awards for Community Service. In this episode, Carole discussed more about “Touchy Feely” and the importance of connecting to people and how it greatly affects an individual real time, or in the future. CONNECT: Building Exceptional Relationships with Family, Friends, and Colleagues. Carole Robin & David Bradford: https://amzn.to/3lAmUhi Enjoying our podcast? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo
Sandy Kaufmann has - like many of us - experienced love affairs that did not end well. She was accumulating experiences with men who didn't want to commit and were cheating on her. She tried to change her behavior, tried several methods including psychotherapy, reading lots of self-help books, but still kept repeating the same patterns. Until one day, she found the approach that transformed her love life. Sandy shares with us her method and tools and tips on how to let love into our life again and to gain more emotional serenity, whatever the external circumstances may be. The healing method she uses consists of the strong belief that healing goes through the physical body first. We talk about Self Love and Sandy shares what she understands under this very popular idea. We also talk about patterns, programming, and past wounding and how we can change these to stop repeating what makes us suffer. Sandy Kaufmann is a certified life coach and helps women who are single to understand why they can't find the love they are yearning for and how they can change this. ________________________________________ LINKS TO SANDY Website: https://sandykaufmann.ch/ Facebook: https://www.facebook.com/sandykaufmanncoaching Instagram: https://www.instagram.com/sandykaufmann_lovecoach/ Linkedin: https://www.linkedin.com/in/sandyloutfian/ ________________________________________ LINKS MENTIONED IN THE INTERVIEW The power of vulnerability / Camille Sfez: https://amzn.to/3mYamlw Connect / David Bradford & Carole Robin: https://amzn.to/3JJ2hKV Attached / Amir Levine: https://amzn.to/331atW8 Stanford Business School / Interpersonal Dynamics: https://stanford.io/3eZ2iMB WEBINAR | How a wound from the past is created? : https://bit.ly/3zvYbkH ________________________________________ CONNECT WITH ME Website: www.andrinatisi.com Instagram: www.instagram.com/andrinatisi/ Facebook: https://www.facebook.com/andrinatisiLIFECURATION
10: It's the holiday season which means we're spending a lot more time with family. But what about chosen family? In this episode, I sit down with Dr. Carole Robin and we discuss what it means to develop exceptional relationships, especially when it might be tough to do so. I loved reading her co-authored book, "Connect: Building Exceptional Relationships with Family, Friends, and Colleagues", which you can pick up here: https://bit.ly/32RAN5b You can listen to Part 1 of this episode here: https://anchor.fm/margot-lee/episodes/My-Drug-of-Choice-e1730sf And you can find diagrams and prompts on my instagram, @margot.lee
Welcome to Strategy Skills episode 190, an episode with a highly regarded lecturer, Carole Robin. Get Carole's book here: https://amzn.to/3lAmUhi Carole Robin, Ph.D. was known as the Queen of Touchy Feely and received the MBA Distinguished Teaching Award and the Silver Apple award for contributions to alumni programming. She was the Dorothy J. King Lecturer in Leadership at Stanford's Graduate School of Business where she helped to further develop the Interpersonal Dynamics Course including co-developing the Executive version. She also became the Director of the Arbuckle Leadership Fellows Program. When she retired in 2017, a scholarship was established in her name. Subsequently, she co-founded Leaders in Tech, a nonprofit which brings two decades of lessons to Silicon Valley startups. Carole was a partner in an international consulting firm and a senior manager in a Fortune 500 company. She has provided executive coaching, leadership development and executive team building to a wide range of business, government, and nonprofit clients ranging in size from startups to global and Fortune 500 organizations and is currently an advisor on several boards. She is the recipient of two Congressional Awards for Community Service. In this episode, Carole discussed more about “Touchy Feely” and the importance of connecting to people and how it greatly affects an individual real time, or in the future. CONNECT: Building Exceptional Relationships with Family, Friends, and Colleagues. Carole Robin & David Bradford: https://amzn.to/3lAmUhi Enjoying our podcast? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo
Carole Robin Ph.D is Co-Founder of Leaders in Tech, a development program for leaders of tech companies. She also taught the legendary Interpersonal Dynamics (aka Touchy Feely) course at the Stanford Graduate School of Business and is the co-author of the highly acclaimed Connect: Building Exceptional Relationships with Family, Friends and Colleagues. The book contains the lessons of "Touchy Feely" that thousands of students and executives have consistently described for decades as life changing.Here she talks to Verena Hefti, Leaders Plus CEO and Founder about how to build exceptional relationships. They discuss:- Productive conflict and how to challenge mental models- How disclosure is the building block for developing relationships- The 15% disclosure rule which will help you step put of your comfort zone- Building relationships with people who are different to you
We talk a lot on this show about social connection, but in this episode we're going to get super granular on how to actually do relationships better.Carole Robin and David Bradford taught the most popular elective course at the Stanford Graduate School of Business for a combined total of 75 years. Officially, the name of the course is Interpersonal Dynamics, but everybody calls it “Touchy-Feely.” Together they have written the new book, Connect: Building Exceptional Relationships with Family, Friends, and Colleagues.We dive into the six hallmarks of what they call “exceptional relationships,” how to be honest and vulnerable without overdoing it, why the questions “how am I feeling?” and “how are you feeling?” are central to improving our communication, the inevitability of risk when you set out to deepen a relationship, and why meditation is helpful in all of this.Download the Ten Percent Happier app today: https://10percenthappier.app.link/installFull Shownotes: https://www.tenpercent.com/podcast-episode/carole-robin-david-bradford-385See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Why do we avoid conflict?Full length podcast episodes are found on “The Doctor's Kitchen Podcast” and the cookbooks plus weekly recipes are on the website www.thedoctorskitchen.com But here, for a few minutes a day enjoy short snippets of information about flavour as well as function & how delicious food can be enjoyable and health promoting too. I'll see you in The Daily Doctor's kitchen Our GDPR privacy policy was updated on August 8, 2022. Visit acast.com/privacy for more information.
Mirjam Rolfe steht für “Chances in Change“. Sie ist Beraterin, Trainerin & Coach. Sie begeistert sich für innere Stärke und Wachstum in stürmischen Zeiten. Mirjam steht für den Chancenblick. Sie verbindet die originären Resilienz-Ansatz mit der Positiven Psychologie. Hierzu hat sie ein interessantes Buch geschrieben „Positive Psychologie und organisationale Resilienz“. https://chances-in-change.com/ In unserem Gespräch erläutert uns, Mirjam, was aus ihrer Sicht förderliche Arbeitsbeziehungen ausmacht. Ein ganz wichtiges Element, damit es gelingt, ist laut Mirjam, dass man Grenzen setzt. Ihrem Ansatz nach kann das Grenzen setzen eine Beziehung stärken und nicht, wie man häufig denkt, schwächen oder gefährden. Sie spricht sogar von „einem Geschenk für die Beziehung“. Sie nimmt uns mit in die 5 Schritte, wie man klar Grenzen setzt und dabei die Beziehung stärkt. 1. Mitgefühl für mich und mein Gegenüber 2. Innere Klarheit & Kongruenz 3. Äußere Klarheit 4. Verantwortung 5. Wohlwollen Mirjam und ich gehen diese 5 Schritte im Einzelnen durch. Mir sind dabei viele Lichter aufgegangen. Spannend fand ich insbesondere, dass das Selbstmitgefühl dabei eine Rolle spielt und wie wichtig die innere Klarheit und Kongruenz im Sinne einer Übereinstimmung von Gefühl und Handlung ist. Zunächst uns erst einmal klar zu werden, was wir wollen und dies dann auch nach außen hin klar zu äußern („Sag, was Du willst und brauchst!“) Damit – so meint Mirjam – geben wir unserem Gegenüber einen Kompass zu uns selbst mit an die Hand. Wir schenken Vertrauen und zeigen Verletzlichkeit. Gleichzeitig grenzen wir uns damit respektvoll vom anderen ab. Was das Ganze mit dem Bild eines Tenniscourts zu tun hat, erläutert Mirjam mit den Begriffen „Über- und Unter-Verantwortung“. Ich fühle mich nach dem Gespräch gestärkt, meine Grenzen bewusster wahrzunehmen und klarer zu kommunizieren. Ich bin gespannt, was Du mitnehmen kannst. Besonders hilfreich finde ich die innere Haltung, Grenzen setzen mit Wohlwollen zu betrachten, als Geschenk für die Beziehung. Es verliert damit das Trennende, vor dem wir häufig Angst haben. Buchempfehlungen: - Mirjam Rolfe, „Positive Psychologie und organisationale Resilienz“ - Susan David, „Emotionale Beweglichkeit“ - David Bradford & Carole Robin, „Connect: Building Exceptional Relationships with Family, Friends and Colleagues” - Praxis-Empfehlung: Onlinekurse von Mirjam Rolfe https://chances-in-change.com/kursangebote/
It's all about connection! You know this feeling that you meet someone, and it feels as you have known each other for decades? This is how I felt when I connected with Dr. Carole Robin. I had the privilege to host Dr. Carole Robin as a guest on my podcast. Dr. Carole Robin is the author of the book Connect: Building Exceptional Relationships with Family, Friends, and Colleagues. She is an award-winning teacher in leadership and director of the Arbuckle Leadership Fellows Program at Stanford Graduate School of Business before co-founding Leaders in Tech, which brings the principles and process of “Touchy Feely” to executives in Silicon Valley. In this episode, we talk about the importance of showing up as leaders, how to bring our complete selves to the workplace, and the importance of expressing our emotions to be present and connect. To learn more about the book: https://connectandrelate.com
What will help you retire happy? After a long career, are you looking for a retirement life that has more variety and flexibility? And a rich, diverse set of activities and interests that you can build gradually and adjust as you go? Our guest on this retirement podcast is Andy Robin, a retired technology executive who's doing just that. He's joining us to share insights from his book Tapas Life: A Rich and Rewarding Life After Your Long Career. Andy joins us from California. _________________________ Are you ready to discover your new life? Our Design Your New Life group program kicks off on September 24th. It's limited to 10 participants. Learn more here. __________________________ Bio Andrew Robin, known to most as Andy, was born in Chicago and raised in Mexico City. He holds a BA in Computer Science from the University of Texas at Austin and an MBA from Harvard University. He has been happily married to Carole for 35 years, and they have two fine kids, Nick, 33, and Molly, 31. Andy was an entrepreneur with his dad in the computer industry in the early ‘70s in Mexico City (his dad moved the family there from Chicago to pursue an opportunity). He was in the semiconductor industry for 22 years (at Mostek, Monolithic Memories, AMD, and Lattice), mostly in marketing, but also as a general manager, and most recently as VP of New Business Ventures. He was a house dad from 2002 to 2007 until Carole and Andy's youngest went off to college. Today he retains the duties of shopping/cooking, household maintenance, travel planning, and finances. He also plays a lot of classical piano, some golf, enjoyed 6 years on the Board and Executive Committee of his large synagogue (Congregation Beth Am of Los Altos Hills), where he was also co-chair of raising an endowment, was part-time CEO of a promising tech start-up for 6 years (and remains on the Board), is an Executive Coach and Life Coach, serves on the Board of a foundation in Palo Alto and a NYC hedge fund and enjoys day-trips, lectures, and concerts around the San Francisco Bay Area and Silicon Valley. Andy wrote Tapas Life to do some good for others. Andy's wife, Carole Robin, wrote a terrific book for Penguin RandomHouse with her colleague David Bradford: Connect: Building Exceptional Relationships With Family, Friends, and Colleagues. It distills the combined 70 years she and David enjoyed teaching the Interpersonal Dynamics course at Stanford Graduate School of Business. She believes that when more people embrace the learnings in her book, the world will be a better place. __________________________ On a Tapas Life "For those who don't know is it's one of the foods of Spain. It's the concept that instead of having an American style, large porterhouse steak on your plate with some potatoes and a veggie, instead you have a bunch of little dishes, and often times the table orders six or eight little dishes as you go. You order a few more and so on. And so it's almost like a little buffet that you make yourself at your own table. And that's kind of how I think about the Tapas Life. During what I call my long career decades of working in an office, that was my big job. And I probably did that 45 to 60 hours a week for decades. My plate was very full for decades. And now that I'm done with my long career, instead, I like to assemble a number of smaller activities that comprise my life today. It's rich and rewarding. It's tasty and interesting. It's varied and enjoyable. And also one of those Tapas is meaningful. So I'm also doing some good for others on the planet." Examples of a Tapas Life "I've seen others who have done important things about social connection for Tapas. What I write about in the book that I just loved is one couple I interviewed who said that once a month they get together with another couple for a weekend. And they alternate each month. It's one couple's responsibility to figure out, within a three-hour drive,
Nonprofits Are Messy: Lessons in Leadership | Fundraising | Board Development | Communications
Nonprofit executive directors, join Joan Garry and award-winning Stanford professor, Carole Robin to learn how your interpersonal skills impact your org's success.
Nonprofits Are Messy: Lessons in Leadership | Fundraising | Board Development | Communications
Nonprofit executive directors, join Joan Garry and award-winning Stanford professor, Carole Robin to learn how your interpersonal skills impact your org's success.
Nonprofits Are Messy: Lessons in Leadership | Fundraising | Board Development | Communications
Nonprofit executive directors, join Joan Garry and award-winning Stanford professor, Carole Robin to learn how your interpersonal skills impact your org's success. The post Ep 139: Interpersonal Skills are Hard Work (with Carole Robin) appeared first on Joan Garry Nonprofit Leadership.
Carole Robin, Ph.D. was the Dorothy J. King Lecturer in Leadership and Director of the Arbuckle Leadership Fellows Program at Stanford Graduate School of Business before co-founding Leaders in Tech, which brings the principles and process of “Touchy Feely” to executives in Silicon Valley. Prior to coming to Stanford, she had careers in sales and marketing management and was a partner in two consulting firms. She lives in Palo Alto, California, with her husband of 35 years. ConnectAndRelate.comDavid Bradford Ph.D. and Carole Robin Ph.D. taught interpersonal skills to MBA candidates for a combined seventy-five years in their legendary Stanford Graduate School of Business course Interpersonal Dynamics (affectionately known to generations of students as “Touchy-Feely”) and have coached and consulted to hundreds of executives for decades. In Connect, they show readers how to take their relationships from shallow to exceptional by cultivating authenticity, vulnerability, and honesty, while being willing to ask for and offer help, share a commitment to growth, and deal productively with conflict.
Dave Lukas, The Misfit Entrepreneur_Breakthrough Entrepreneurship
This week's Misfit Entrepreneur is David Bradford. David is well known throughout the world for his work and development of Interpersonal Dynamics -arguably the most sought-after course at Stanford Business School. He is the Eugene O'Kelly II Senior Lecturer Emeritus in Leadership at Stanford and has been leading in his areas of expertise since 1969. His work in Interpersonal Dynamics has been at the forefront of how to build great relationships in business and in life and David has been tapped by many of the largest companies in the world to help them in better developing their leaders and teams. He is the co-author, with Carole Robin, of the best-selling book, Connect: Building Exceptional Relationships with Family, Friends, and Colleagues. The book is in many ways the Stanford course he is so well-known for packaged in an easy to use and implement guide so anyone can put the principles to work. And its these principles that I want to dig into today, so let's jump in. https://connectandrelate.com/ David did his doctoral work in social psychology with an emphasis on interpersonal group behavior. He learned how to get students working in groups of 12 to get better at interpersonal relations and was brought to Stanford to help teach this to generations. Students call it “touchy/feely.” Over the course of a semester students learn how to be more open and authentic and get it validated from their peers. The experience is often transformation for students. After succeeding for so many years, David and his co-author, Carol decided that they could help people build powerful relationships on a larger scale by putting their process into a book, Connect. What is Interpersonal Dynamics? The course is part of the business school because business is about relationships. Strong relationships. We have to look at how we relate to other people and it will be different for each person – there isn't one way to do it. Interpersonal Dynamics is about creating strong relationships where people can be honest, authentic, and work through challenges successfully together. What is an exceptional relationship and what are the characteristics of them? Relationships are on a continuum. Some are casual or superficial. Others are closer. We have friends that we share experiences with as well as intimate ones. Exceptional relationships have 6 core dimensions that David has discovered throughout his career. They are as follows #1: Can I be myself? Not having to “spin an image.” Can I tell you who I really am? #2: Can I build conditions where you can be yourself and let yourself be known? This builds trust. #3: Do I know that neither of us will use this information against the other person? #4: Can we be honest and say what we mean and mean what we say? #5: Can we lean into the conflicts and learn from them in a way that builds the relationship? #6: Are we committed to each other's growth and development. This is high standard. If you have 3-4 exceptional relationships, you are ahead of the game. Is there one of the dimensions that is harder to achieve in a relationship? Each one has its own needs, but the hardest one is learning to deal with conflicts. We have trouble with getting and giving feedback. We have trouble dealing with someone being upset with us. We need to see conflict in a positive sense. Conflict is a sign something needs to be fixed. If you car is broke, you don't say “Bad car!,” you get it fixed. At the 11 min mark, David tells the story of how he and Carol had a falling out and used the dimensions to repair their relationship. Carol and David had a very strong relationship. They were both teaching the interpersonal course and David had mentored Carol. Carol was set to replace David as he was moving to Emeritus. Carol wanted a new title and some other things that David didn't really think was needed and he did not go to bat for her with the University. It hurt their relationship deeply. After some time passed and each reflected, they got together and neither ended up agreeing, but they understood each other and accepted each other's views, it allowed them to rebound and even led to them writing the book. Logic and feelings are both important. It's the feelings behind the logic that give it importance. Logic and feelings are partners. Not in opposition. We don't want logic to fully control us like Spock on Star Trek and we also don't want feelings to fully control us. But if we don't recognize our feelings, then they do control us. So, can we know what we are feeling and now what we want and have them work together. What are some of the things people should be doing to put their relationships on a path toward exceptional? At the 18 min mark, David talks about how they do the groups with the students at Stanford. It's best to listen. You should look at each of the 6 Dimensions/variables and ask where you can improve. Then focus on getting a little bit better and growing each area of improvement. You worked with and advised some of the biggest companies in the world include top Silicon Valley startups, where are some of the biggest challenges in most companies when it comes to building better relationships? Entrepreneurs often have a great idea and pull in others, but they over-emphasize what they know. Building a company and solution is complicated. It is hard as a leader to both have a vision and drive but stop and listen to other people. At the 25 min mark, David tells the story of George Washington being talked out of attacking New York by his team and if he had, they would have been defeated and the US would not exist. You have to be able to make decisions and know where you are going, but listen to others and implement their feedback at the same time. At an individual leader level, what are things they should thinking about when interacting 1:1? What is often most difficult to recognize that the power differential between them and their direct reports. In the end, they are the boss. They hold the employee's future in their hand. So leaders have to work extra hard to make sure their relationships are strong enough to get the truth, but also that they maintain the line of being the boss and not becoming a friend. Asking “Am I doing anything that is getting in the way?” or “How can I be more helpful?” is important to show you are willing to work with people and adapt to help them succeed. What do you see in the great leaders you've worked with on how they balance being a leader and being a friend? It's both. Your primary objective is the organization. This doesn't keep your from building a strong, open relationship with direct reports. At the 31 min mark, David tells the story of Jeff Immelt, former CEO of GE, giving a talk at Stanford discussing his relationship at GE with then CEO, Jack Welch. He said they were friends and liked each other. Jeff worked for Jack. Jeff had a time where he didn't meet his numbers for 2 quarters. At a leadership retreat, Jack pulled him aside and said “Jeff, I really like, but a 3rd quarter like that and you are out.” They could be friends, but Jack never forgot that his first duty was the organization. Hiring and growing people is important – we hire people for their potential and it your duty to help them. Feedback is a gift. Any practices or habits leader embody that help them learn to get better? Leaders need to know themselves. If you want a leader to be liked, you are in trouble. You want to be a leader that is effective. You need to get likes and approval somewhere else. Can you live with the fact that a direct report is mad at your or disappointed in you and not bend yourself into a pretzel? This important when you need to terminate someone. Can you honor differences in style with direct reports? This is important and needed to succeed. Don't just hire people like you. What works or mentors have influenced you most in your career? David's father. Carol. The best mentors have been the mistakes he's made. And what he has learned has been huge for his success. David sometimes has a class that doesn't go well, and he takes time to write down why. Mistakes are learning opportunities and you must use them as such. Best Quote: Logic and feelings are partners. Not in opposition. We don't want logic to fully control us like Spock on Star Trek and we also don't want feelings to fully control us. But if we don't recognize our feelings, then they do control us. So, can we know what we are feeling and now what we want and have them work together. David's Misfit 3: We constantly have choices. “I can't” is a choice. Whatever you decide on anything, is a choice. Own it. Realize that your goal is not to be perfect, but to be human and show who you are. See disagreement and conflict as a sign that there is something here we need to work on. Seek a 3rd alternative that has the best of both. See conflict as a source of creativity and a source of growth. Show Sponsors: BKA Content (1 FREE Month!) www.BKAcontent.com/Misfit 5 Minute Journal: www.MisfitEntrepreneur.com/Journal
Do your words convey both your message and your meaning? Whether we are leading an organization, a team, or part of a household, this is important. For Krister Ungerböck, this became apparent when he was teaching a course in French. Feedback suggested he should never come back again, and he realized it came down to language and the words. Krister is the Wall Street Journal best-selling author of 22 Talk SHIFTs: Tools to Transform Leadership in Business, in Partnership, and in Life, which is the result of leading teams in 3 languages and building businesses on 5 continents. Krister provides examples of how we can shift our conversations to increase engagement and lead to better solutions. In this episode, Krister discusses: The directness of language. When to give feedback. Advice for remote leaders. This episode is brought to you by… 13 Days to Remarkable Leadership, a free leadership video series based on Kevin's book, Remarkable Leadership. Additional Leadership Resources Book Recommendations: 22 Talk SHIFTs: Tools to Transform Leadership in Business, in Partnership, and in Life by Krister Ungerböck Infinite Jest by David Foster Wallace Nonviolent Communication: A Language of Life: Life-Changing Tools for Healthy Relationships by Marshall B. Rosenberg PhD Connect with Krister Ungerböck: Book Website | Website | LinkedIn | Twitter Related Podcast Episodes: Leadership, Communication and Credibility with Jack Modzelewski. Building Exceptional Relationships with David Bradford and Carole Robin. Follow the Podcast Don't miss an episode! Follow this podcast through the options below. Apple Podcasts Stitcher TuneIn Soundcloud RSS Or your favorite podcast app. Leave a Review If you liked this conversation, we'd be thrilled if you'd let others know by leaving a review on Apple Podcasts. Here's a quick guide for posting a review. Join Our Facebook Group Join our Facebook community to network with like-minded leaders, ask us questions, suggest guests and more. We welcome your wealth of experience and hope you will join us in sharing it with others on their leadership journey. You can join the group here: facebook.com/groups/RemarkableLeadershipPodcast/
Sue Bethanis hosts Carole Robin, Ph.D., leadership expert, former award-winning Stanford Business School professor, and co-author of Connect: Building Exceptional Relationships with Family, Friends, and Colleagues. Carole is the Co-Founder and Head of Programs of Leaders in Tech, a nonprofit which brings two decades of lessons to Silicon Valley startups. She was the Dorothy J. King Lecturer in Leadership at Stanford's Graduate School of Business where she helped to further develop the Interpersonal Dynamics Course (a.k.a. the Touchy-Feely class) including co-developing the Executive version. She also became the Director of the Arbuckle Leadership Fellows Program. She was known as the "Queen of Touchy Feely" and received the MBA Distinguished Teaching Award and the Silver Apple award for contributions to alumni programming.Sue and Carole discuss: Why exceptional relationships are critical to effectively lead through these transitional and uncertain times. Ways to create connections and continue to build relationships virtually. Specific behavior tips to help build trust, share feedback, and handle conflict virtually.
My guest today is David Bradford, a Eugene O'Kelly II Senior Lecturer Emeritus in Leadership at Stanford Graduate School of Business, where he helped develop Interpersonal Dynamics (“Touchy Feely”). David Bradford and Carole Robin taught interpersonal skills to MBA candidates for a combined seventy-five years in their legendary Stanford Graduate School of Business course Interpersonal Dynamics (affectionately known to generations of students as “Touchy-Feely”) and have coached and consulted hundreds of executives for decades. He lives in Berkeley, California, with his wife of more than fifty years. The topic is his book Connect: Building Exceptional Relationships with Family, Friends, and Colleagues. In this episode of Trend Following Radio we discuss: David Bradford Stanford Classes David Bradford Father Economic Political Issue Building Relationships Interpersonal Issue Group of Men and Women Giving Feedback Exceptional Relationship Definition EQ and IQ Jump in! --- I'm MICHAEL COVEL, the host of TREND FOLLOWING RADIO, and I'm proud to have delivered 10+ million podcast listens since 2012. Investments, economics, psychology, politics, decision-making, human behavior, entrepreneurship and trend following are all passionately explored and debated on my show. To start? I'd like to give you a great piece of advice you can use in your life and trading journey… cut your losses! You will find much more about that philosophy here: https://www.trendfollowing.com/trend/ You can watch a free video here: https://www.trendfollowing.com/video/ Can't get enough of this episode? You can choose from my thousand plus episodes here: https://www.trendfollowing.com/podcast My social media platforms: Twitter: @covel Facebook: @trendfollowing LinkedIn: @covel Instagram: @mikecovel Hope you enjoy my never-ending podcast conversation!
The ability to create strong relationships with others is crucial to living a full life and becoming more effective at work. Yet many of us find ourselves struggling to build solid personal and professional connections or unable to handle challenges that inevitably arise when we grow closer to others. When we find ourselves in an exceptional relationship—the kind of relationship in which we feel fully understood and supported for who we are—it can seem like magic. But the truth is that the process of building and sustaining these relationships can be described, learned, and applied. David Bradford and Carole Robin taught interpersonal skills to MBA candidates for a combined seventy-five years in their legendary Stanford Graduate School of Business course Interpersonal Dynamics (affectionately known to generations of students as “Touchy-Feely”) and have coached and consulted hundreds of executives for decades. They show readers how to take their relationships from shallow to exceptional by cultivating authenticity, vulnerability, and honesty, while being willing to ask for and offer help, share a commitment to growth, and deal productively with conflict. Filled with relatable scenarios and research-backed insights, Bradford is an important resource for anyone hoping to improve existing relationships and build new ones at any stage of life. Bio: David Bradford is Eugene O'Kelly II Senior Lecturer Emeritus in Leadership at Stanford Graduate School of Business, where he helped develop Interpersonal Dynamics (“Touchy Feely”). He lives in Berkeley, California, with his wife of more than fifty years. In this episode of Trend Following Radio: David Bradford Stanford Classes David Bradford Father Economic Political Issue Building Relationships Interpersonal Issue Group of Men and Women Giving Feedback Exceptional Relationship Definition EQ and IQ
Today, we are joined by an extraordinary woman who has written an extraordinary book! Carole Robin was the Dorothy J. King Lecturer in Leadership at Stanford's Graduate School of Business where she helped to further develop the Interpersonal Dynamics Course including co-developing the Executive version. She also became the Director of the Arbuckle Leadership Fellows Program. Carole is known as the Queen of ‘Touchy Feely,' and received the MBA Distinguished Teaching Award and the Silver Apple award for contributions to alumni programming. When she retired in 2017, a scholarship was established in her name. In our conversation, Carole speaks about what makes an exceptional leader; key takeaways from her book, Connect; how to strengthen your interpersonal relationships; give (and receive) better feedback; why interpersonal skills are so incredibly important and impactful in all areas of your life (from your home to your workplace); and how you can take charge as a leader. Carole provides so many incredible insights in this episode that are not to be missed. Key Takeaways: [:50] About today's episode with Carole Robin! [2:00] Welcoming Carole to the podcast! [3:03] Carole shares her personal and professional journey, as well as one of the biggest epiphanies she ever had. [16:25] Bringing us to the present day, Carole speaks about starting up Leaders in Tech, a 1-year, all expenses paid program for leaders of high-growth tech companies. [18:46] How Carole and her collaborator, David Bradford, came together to write their book, Connect. [21:45] Carole explains her favorite acronym: AFOG (Another F*cking Opportunity Growth). [25:30] Carole shares the main mission and purpose that their book aims to address. [29:18] What to do if you really want to learn how to connect with somebody else. [32:30] The biggest takeaway that leaders can take away from Connect. [32:55] Why it is so hard to stand up for yourself and your team, why we experience bad outcomes, how to better receive feedback, and how to give more effective feedback. [37:27] Why are organizations not holding leaders accountable for giving and receiving feedback? What does it look like when organizations do work toward building a healthy culture? Why is feedback so incredibly beneficial to creating a healthy culture? [42:35] Why it is incumbent on leaders to start the dialogue around giving and receiving feedback. [44:03] Carole's take on why the DEI conversation seems to be lost in translation for so many companies and what we can do better to begin this conversation in the workplace. [47:19] Carole shares a lesson and story from her book, Connect, on why every relationship cannot get to ‘exceptional,' even if you may want it to. [50:09] Did Carole's relationship with her mother fuel her passion around her work in interpersonal relationships? [51:35] Carole shares parting thoughts and words of wisdom for listeners on being a good leader and building interpersonal relationships. [52:17] Where to find Carole and her book online! [53:12] Thanking Carole for joining the podcast. Mentioned in this Episode: Connect: Building Exceptional Relationships with Family, Friends, and Colleagues, by David Bradford and Carole Robin Carole Robin's LinkedIn Leaders in Tech ConnectandRelate.com — Visit for a free assessment, free resources, and to order Carole's book! About Fifth Dimensional Leadership & Ginny Clarke Fifth-Dimensional Leadership is a podcast about leadership — knowing yourself, speaking your truth, inspiring love, expanding your consciousness and activating your mastery. As an executive recruiter and career expert currently leading executive recruiting at a Fortune 20 tech company, Ginny Clarke is a passionate and authentic thought leader with a unique and deliberate perspective on work and life. She synthesizes aspects of her life as an African-American single mother who has successfully navigated corporate America for over 30 years. She has inspired, uplifted, and changed the lives of thousands and is intentional about bringing conscious awareness to people of all ages and stages. Every other week, a new edition of Fifth-Dimensional Leadership will include fascinating guests, covering a variety of topics: power, personal branding, self-awareness, networking, fear, and career management Stay Connected! To find more episodes or learn more, visit: GinnyClarke.com Connect with her on social media: Facebook, Twitter, LinkedIn, and Youtube
Episode 667 is a great conversation with one of the authors of the book "Connect: Building Exceptional Relationships with Family, Friends, and Colleagues" (by David Bradford and Carole Robin). This is a topic that is near and dear to host Thom Singer, as he has been talking to audiences for years about how to connect better with people in this gadget crazed world. About Dr. David Bradford David is the Eugene O'Kelly II Senior Lecturer Emeritus in Leadership at Stanford Graduate School of Business, where he helped develop Interpersonal Dynamics (“Touchy Feely”) as well as much of the School's leadership curriculum. He is the author of numerous books, including Managing for Excellence, Influence Without Authority, and Power Up. He lives in Berkeley, California, with his wife of more than fifty years. About the Book - "Connect" Connect is a transformative guide to building more fulfilling relationships with colleagues, friends, partners, and family, based on the landmark Interpersonal Dynamics (“Touchy-Feely”) course at Stanford's Graduate School of Business. The ability to create strong relationships with others is crucial to living a full life and becoming more effective at work. Yet many of us find ourselves struggling to build solid personal and professional connections or unable to handle challenges that inevitably arise when we grow closer to others. When we find ourselves in an exceptional relationship—the kind of relationship in which we feel fully understood and supported for who we are—it can seem like magic. But the truth is that the process of building and sustaining these relationships can be described, learned, and applied. Using many real-life examples and research-backed insights, Connect can help anyone hoping to improve relationships and build new ones at any stage of life. We follow five relationships – read about their challenges as they move towards deeper and more fulfilling connection and how they use the concepts in the book to get there. They learn about the value of showing more of themselves in an authentic way, developing trust, mutual influence so that each can get their needs met, handling minor annoyances to prevent major conflicts and dealing with significant disagreements in ways that resolve issues while further strengthening the relationship. To increase the book's practical value, each chapter concludes with suggestions on how to apply the material to the reader's own relationships. https://thomsinger.com/podcast/connect Learn more about your ad choices. Visit megaphone.fm/adchoices
In this episode I speak with Carole Robin, co-author of, "Connect: Building Exceptional Relationships with Family, Friends and Colleagues," whose wakeup call was having students confront her about finally acting "human" many years ago which caused her to begin to teach her "Interpersonal Dynamics" course at Stanford Graduate School of Business (a.k.a. "Touchy feely"). https://connectandrelate.com/
Have you got an exceptional relationship? And I don't necessarily mean a romantic relationship, although that's fantastic if you do, but I'm actually referring to any relationship where you can be your most authentic and vulnerable self. It could be a childhood friend, a work colleague, a family member or spouse. Somebody you can share your true thoughts with. A kind of relationship where you feel fully understood and supported for who you are - it can seem like magic. I'm lucky to say that I have a few of these relationships, but many of us struggle to build these solid connections at work, with friends or at home or perhaps we thought we had one but over time it has degraded?Strong relationships and connections have been shown to be associated with higher levels of life satisfaction, health and happiness. So it stands to reason that we should want to foster exceptional relationships?And the truth is that the process of building and sustaining these relationships can be described, learned and applied. And that's exactly what my two guests on today's podcast have done for decades at Stanford Business School's “Interpersonal relationships”, one of the most popular courses that the MBA programme offers.David Bradford is Eugene O'Kelly II Senior Lecturer Emeritus in Leadership at Stanford Graduate School of Business, where he helped develop Interpersonal Dynamics ("Touchy Feely").Carole Robin was the Dorothy J. King Lecturer in Leadership at Stanford, where she taught for more than twenty years before co-founding Leaders in Tech, which brings the principles and process of Interpersonal Dynamics to executives in Silicon Valley. Their new book, Connect is a book about exceptional relationships. Relationships that help us to become more self-aware, and compassionate, so we can build deep, fulfilling, personal connections with a wide range of people in every aspect of our lives. And it is quite simply one of the most moving books I've read.We talk about:Why the course is so popular amongst MBA students of all backgroundsHow they create epiphanies in a 10 week courseWhy soft skills are actually tough talks and courageous conversationsHow it has helped people in business, marriage, team culture, parenting and moreThe arc of a relationshipWhat's a pinch and a crunch and why it's important to address themThe importance of having a vocab of feelingsHow we can use conflict productivelyAppropriate authenticityMaya Angelou's quote of ' I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel'. And how that applies to medicineTheir own working relationship – and how it almost went wrongThe Japanese art of Kintsugi. Putting broken pottery pieces back together with gold — built on the idea that in embracing flaws and imperfections, you can create an even stronger, more beautiful piece of artTools in the toolkit of building exceptional relationshipsDo be sure to check out The Doctor's Kitchen website for full show notes and information on this and all other episodes. See acast.com/privacy for privacy and opt-out information.
Leading and managing. Mark Williams will tell you both are important parts of your job. However, people are promoted because they do their job well, yet don't have the necessary tools to be good leaders. Mark is the author of, Lead Don't Manage: 12 Lessons in Creating a Leadership Culture Base on Core Values. You can manage the day-to-day activities of your team, like attendance and workflow. However, to lead, you need to know it's about the people that work for you and with you. He shares with Kevin the importance of purposeful, regular, and consistent communication. Your expectations often are born from your values, and you owe it to yourself and your team to share. Mark also talks about investing time in relationships throughout your organization, as it is the relationships that allow you to accomplish more. In this episode, Mark: Shares his experiences in a leadership role. Discusses how individual values and relationships with your team go hand in hand. Talks about leadership alliances, both in-person and remote. This episode is brought to you by… Unleashing Your Remarkable Potential, Kevin's free weekly e-newsletter. It's full of articles and resources to help you become a more confident and successful leader. Additional Leadership Resources Book Recommendations: Lead, Don't Manage: 12 Lessons in Creating a Leadership Culture Based on Core Values by Mark Williams Six Years by Halran Coben Connect with Mark Williams: Website | Brokers International | LinkedIn | Twitter Related Podcast Episodes: Leading Through Core Values with Dina Dwyer-Owens. Culture and Values with Joe Tye. Building Exceptional Relationships with David Bradford and Carole Robin. Follow the Podcast Don't miss an episode! Follow this podcast through the options below. iTunes Stitcher TuneIn Soundcloud RSS Or your favorite podcast app. Leave a Review If you liked this conversation, we'd be thrilled if you'd let others know by leaving a review on iTunes. Here's a quick guide for posting a review. Join Our Facebook Group Join our Facebook community to network with like-minded leaders, ask us questions, suggest guests and more. We welcome your wealth of experience and hope you will join us in sharing it with others on their leadership journey. You can join the group here: facebook.com/groups/RemarkableLeadershipPodcast/
Carole said: "I thought this is what I want to do. I want to create opportunities for people to have this experience that I just have. Then, when I ended up at Stanford and teaching this and becoming known as the queen of "Touchy Feely" I thought this is what I was put on the planet to do. I was put on the planet to create opportunities for people to learn how to connect." It touched me so deeply that I was excited when she accepted my invitation to come on the show and talk about the lessons behind the legendary Stanford Business School course called "Interpersonal Dynamics or Touchy Feely" for short. Carole and I built a fast friendship in the course of creating this conversation because I just finished her book "Connect - Building Exceptional Relationships with Family, Friends, and Colleagues". I am very pleased to be sharing this conversation with Carole Robin with you today. Let's really explore "Interpersonal Dynamics or Touchy Feely" for a second, in a business school of Stanford's caliber they have found this course to be one of their most powerful and requested courses of all. When you get to listen to Carole talking about some of the lessons and the examples of what they were teaching and the impact that this work has made in others' lives I'm sure you'd like a copy of the book. But let's start with this conversation, Carole and I were super inspired by each other and I know you'll gonna take a lot away from it. Enjoy... Carole Robin Ph.D. was the Dorothy J. King Lecturer in Leadership and Director of the Arbuckle Leadership Fellows Program at Stanford Graduate School of Business before co-founding Leaders in Tech, which brings the principles and process of her legendary Stanford course known as “Touchy Feely” to executives in Silicon Valley. Prior to coming to Stanford, she had careers in sales and marketing management and was a partner in two consulting firms. She is the co-author of Connect: Building Exceptional Relationships with Family Friends and Colleagues. She lives in Palo Alto, California, with her husband of 35 years.
In this episode of Saving With Steve, host Steve Sexton is joined by authors and Doctors Carole Robin and David Bradford who have taught interpersonal skills to MBA candidates for a combined seventy-five years and have coached and consulted hundreds of executives for decades, and Morgen Henderson, an analyst at Choice Mutual and Independent Final Expense Co. They discuss: - How to break through superficial interactions and get real and vulnerable - How to create deep and meaningful connections with people in every aspect of life - The damage that technology is having on our ability to connect - Why we are losing close connections in our lives and what can we do about it - The benefits of expressing our feelings and how it helps strengthen our relationships - Why “why” questions are so challenging when it comes to connecting with someone, and what questions we should ask instead - The characteristics of a successful relationship and what we can do to cultivate them in our own relationships - How the pandemic has affected the way we interact with co-workers and build relationships - Seniors (55+) and their experiences with relationships and dating in 2021 - What dating is like for seniors today and what they value most in a relationship - Relationship misfortune among people over 55+ - Where seniors typically meet new people and what the best apps are for dating and finding love Learn more about the show at www.SavingWithSteve.us
Carole Robin is a leadership coach with over 35 years of experience. She is the Co-Founder of Leaders in Tech and taught at Stanford Graduate School of Business for 17 years. Out with a new book, Carole is the co-author of Connect: Building Exceptional Relationships with Family, Friends, and Colleagues, which is based on Stanford Business School's legendary Interpersonal Dynamics (“Touchy Feely”) Course. Carole discusses how we can build deeper connections in the online world, why communication is the cornerstone for all interpersonal conflict, and how we can repair and strengthen existing relationships. Sponsored by... Cultivate Grit. Amplify Action. Get The Importance of Journaling We help YOU enjoy the success we've already enjoyed. Free downloads of Quick Reference Guides on Delegation, Time Management, Sales, and more. Key Takeaways [2:25] Carole has had six different careers over her professional life. [7:10] There are a lot of opportunities in relationships. [8:30] Words are powerful, but they can also lose their meeting if we don't back them up with action. [9:45] People can say words, and they have every intention to make them “sound good,” but you never truly know how your words have landed on someone else. [13:40] Carole shares how communication differs when you're in a virtual setting. [15:15] The power of starting a meeting off with, “If you really knew me…” [17:00] Carole shares her concerns about the hybrid work model. [19:15] A leader's job is to ensure the best answer is found. There's a lot of talk of trying to make the hybrid work model fair, but few have the solution. This is where a leader can thrive. [21:35] With so much communication on Slack, people are afraid their colleagues are saying things behind their back or being left out in important meetings. [23:25] Set the baseline in your company. When people understand what the standard looks like, there's less fear, uncertainty, and doubt. [25:20] So many people give feedback poorly. Here's how you don't fall into the same trap. [29:00] When done right, feedback is just data! [32:35] Children are conditioned to not express their emotions freely. Now as adults, think about the impact it has when we are trying to give them “feedback.” [35:00] Carole shares why she co-founded her company, Leaders in Tech. [39:15] Carole shares how involved a CEO must be if they wish to conduct change within an organization. [41:25] Be prepared to do what you're asking everyone else to do. [43:20] You have to have a learner's mindset if you want to succeed. [44:10] Listener challenge: What worked five years ago, might not work today. Take the time to test it out again. Break it, refine it, grow from it. [45:15] Leaders develop these preconceived notions of what they “should be” long before they've become leaders. Carole had it, she believed she had to leave her emotions at the parking lot. Quotable Quotes “Language creates reality.” “It's often a trap for a leader to think they have to come up with the answer.” “Feedback is a skill and most people don't know how to do it well.” “We socialize the ability to express emotions out of kids.” Resources Mentioned Sponsored by: Pass-life.com. Coupon Code: Duty Connect with Carole: Leadersintech.org & Carole on LinkedIn Carole's book: Connect: Building Exceptional Relationships with Family, Friends, and Colleagues
Dr. David Bradford is Eugene O'Kelly II Senior Lecturer Emeritus in Leadership at Stanford Graduate School of Business. Along with Carole Robin, he's taught interpersonal skills to MBA candidates for a combined seventy-five years in their legendary course Interpersonal Dynamics (affectionately known to generations of students as “Touchy-Feely”) and they have coached and consulted hundreds of executives for decades. In their book, "Connect: Building Exceptional Relationships with Family, Friends, and Colleagues," they show readers how to take their relationships from shallow to exceptional by cultivating authenticity, vulnerability, and honesty, while being willing to ask for and offer help, share a commitment to growth, and deal productively with conflict. He has written several other books including, “Influencing Up” and "Reinventing Organization Development: New Approaches to Change in Organizations." Inside This Episode Building Exceptional Relationships Why We Often Struggle To Build Solid Connections With Other People How To Say Anything To Almost Anybody Getting Back to Choice in Responsibility The Danger of Attribution The Sliding Scale Of Authenticity and Vulnerability Preventing Major Conflicts Before They Occur How To Handle Disagreement Strengthening Relationships Through Disagreements Delivering Effective Feedback To Colleagues And Employees Testing The Waters Before Managing Up Role-Modeling Excellence As a Leader Links: Website LinkedIn
SEGMENT 1 with Michele Wucker, starting at 0:00: As small business owners, we take risks every day… but did you know that you have your own unique risk fingerprint? What does this say about you and the type of risks you will take and those you won't? Learn what you can do to improve your relationship with risk and the culture around risk inside your company.SEGMENT 2 with David Bradford and Carole Robin, starting at 19:00: The pandemic of 2020 put a strain on a lot of personal and business relationships as we were shut inside and all of use made personal decisions to keep ourselves safe. What is the best way to reboot those relationships now that the pandemic may be coming to an end?SEGMENT 3 with Gloria L. Williams, starting at 37:45: Can you build a company based on a tweet from Oprah Winfrey? Well yes you can because this next guest did just that! Sponsored by AT&T Business
Time and time again research has proven that healthy interpersonal relationships are the key to happiness. So why do so many people get relationships wrong? Today’s episode covers the best tips for helping us connect more authentically and find more happiness, the core principles of strong human connection, and how to ask for help and support from others with guest, Carole Robin Ph.D., who was the longtime teacher of Stanford University’s Graduate School of Business legendary Interpersonal Dynamics (aka Touchy Feely) course. Check out Carole Robin's book, Connect Building Exceptional Relationships with Family, Friends, and Colleagues Learn more about your ad choices. Visit megaphone.fm/adchoices
As we at LinkedIn know very well, relationships matter! They’re crucial to being effective at work and to living a full life. So for our next Speaker Series event, we’re thrilled to be hosting Carole Robin to discuss her new book, Connect: Building Exceptional Relationships with Family, Friends and Colleagues, that she co-authored with David Bradford. Carole and David co-taught interpersonal skills to Stanford MBA candidates for over 37 years in the legendary course, “Interpersonal Dynamics”—affectionately known to generations of students as “Touchy-Feely.” On May 13, it’s reunion time, when Tomer Cohen, our Chief Product Officer, and Stanford MBA who has actually taken the course, will talk with Carole about how to take our relationships from shallow to exceptional by cultivating authenticity, vulnerability, and honesty, while being willing to ask for and offer help, share a commitment to growth, and deal productively with conflict.
In today's episode, we cover building stronger connections with Dr. Carole Robin. Carole Robin, Ph.D. was the Dorothy J. King Lecturer in Leadership at Stanford's Graduate School of Business where she helped to further develop the Interpersonal Dynamics Course, and is now the author of the best selling book, Connect: Building Exceptional Relationships with Family, Friends, and Colleagues. Technology and the pandemic have changed the landscape of human connection, but how bad is it, what simple tips can you use to improve your ability to connect, and what is the correct way to show vulnerability in the workplace? What to Listen For The damage technology is having on our ability to connect - 0:00 What experience do we all need as humans and what can you do to give people that experience? Why are we losing close connections in our lives and what can we do about it? How does social media trap you into a state where you can't connect with the people around you and what can you do about it? What simple tip can you use to deepen any connection? Why you need to get comfortable talking about feelings - 9:56 Why is it detrimental to your relationships to avoid talking about your emotions and feelings? What are the benefits of expressing your feelings and how does it help strengthen your relationships? Why are “why” questions so challenging when it comes to connecting with someone, and what questions should you ask instead? What type of questions can lead to the other person feeling judged? What is the signature trait of a successful relationship? What does a successful relationship look like? - 31:38 What are the characteristics of a successful relationship and what can you do to cultivate them in your relationships? How has the pandemic affected the way we interact with coworkers and build relationships? What 90 second exercise can you implement to strengthen your personal and professional relationships over Zoom? How can you be vulnerable without letting your disclosure be used against you? What can women do to become better leaders while staying true to themselves? Technology is changing the landscape of human connection and it's hard to know what will happen next. What you can do now, however, is learn to be vulnerable so that those around you also feel comfortable being open with one another. Without this openness we'll always have a lack of trust which does not bode well for our society at large where social connections are essential. A Word From Our Sponsors Share your vulnerabilities, victories, and questions in our 17,000-member private Facebook group at theartofcharm.com/challenge. This is a unique opportunity where everyone — both men and women — celebrate your accountability on the way to becoming the best version of yourself. Register today here! Resources from this Episode Connect: Building Exceptional Relationships with Family, Friends, and Colleagues by Dr. Carole Robin Check in with AJ and Johnny! AJ on Instagram Johnny on Instagram The Art of Charm on Instagram The Art of Charm on YouTube
Carole Robin – a trailblazer in business and a star faculty member at one of the world’s premier universities, shares her expertise and insights that she details in her book, Connect: Building Exceptional Relationships with Family, Friends, and Colleagues You’ll be struck by the raw simplicity of some of her counsel (say you’re sorry!), and challenged by the significance of being vulnerable. Carole helps us better understand and chart a new path for how we can pursue a different level of peace of mind and impact by adjusting our mindset and vocabulary in conversations with the people who matter most to us. Find out more about Carole, her co-author and friend, David Bradford, and about the book at connectandrelate.com.
We talk to Stanford lecturers David Bradford and Carole Robin about the six characteristics of an exceptional relationship and their relevance to all relationships in our lives from friends to family and colleagues. We look at how to shift out relationships along the continuum towards exceptions, how to foster interpersonal mindfulness, the importance of becoming both more curious and more vulnerable and the role of technology. David Bradford and Carole Robin: Connect See acast.com/privacy for privacy and opt-out information.
I believe that in many ways, the quality of our relationships determines the quality of our lives. Good quality relationships help us with our physical health, our mental health and our happiness.Today, I’m delighted to welcome two fantastic guests who are experts on how we can all build exceptional relationships. David Bradford and Carole Robin taught interpersonal skills to MBA students for a combined seventy-five years in their legendary Stanford course, Interpersonal Dynamics (affectionately known to students as “Touchy-Feely”). They have also coached and consulted with hundreds of executives all over the globe. Now, they’ve brought their invaluable lessons to all of us, in their fabulous book Connect: Building Exceptional Relationships with Family, Friends and Colleagues.We begin the conversation by defining what an exceptional relationship is and why it is so important for us to have them in our lives. We talk about their powerful concept of being ‘over the net’, which is a brilliant tool that you can use in interactions with others to make sure that you’re only ever owning your reality – not telling other people how they’re feeling or what they’re doing wrong. We talk about the risk involved in raising issues in a relationship and how we might prefer to avoid confrontation. But while there’s a risk in expressing your feelings, there is a cost to silence. David and Carole share a powerful example of a major setback in their own friendship, and how they managed to overcome it.There’s much more to discover in this conversation, including thoughts on parent-child relationships, friendships that are no longer nourishing, and how we can improve our digital interactions. David and Carole’s world-famous course may be taught around leadership, but their wisdom is relevant to us all. I thoroughly enjoyed having this conversation and I hope you enjoy listening.Show notes available at https://drchatterjee.com/177Follow me on instagram.com/drchatterjee/Follow me on facebook.com/DrChatterjee/Follow me on twitter.com/drchatterjeeukDISCLAIMER: The content in the podcast and on this webpage is not intended to constitute or be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your doctor or other qualified health care provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have heard on the podcast or on my website. See acast.com/privacy for privacy and opt-out information.
David Bradford and Carole Robins from the Stanford Graduate School of Business course Interpersonal Dynamics talk about improving existing relationships, building new connections and more in this latest episode.
David Bradford and Carole Robins from the Stanford Graduate School of Business course Interpersonal Dynamics talk about improving existing relationships, building new connections and more in this latest episode.
Relationships. They are critical for our mental health and they are how organizations succeed. Yet, many of us struggle to build solid connections. David Bradford and Carole Robin are the authors of CONNECT: Building Exceptional Relationships with Family, Friends and Colleagues. They join Kevin to discuss the importance of building exceptional relationships or at least moving along the continuum. There is a risk of being vulnerable. Yet, when we show up as ourselves (in an appropriate way), we have more impact. As a leader, we need to recognize feedback is a gift. We need to be willing to ask for, as well as offer help, so we can all behave in our best interest. This episode is brought to you by… Unleashing Your Remarkable Potential, Kevin's free weekly e-newsletter. It's full of articles and resources to help you become a more confident and successful leader. Additional Leadership Resources Book Recommendations: Connect: Building Exceptional Relationships with Family, Friends, and Colleagues by David Bradford and Carole Robin Together: The Healing Power of Human Connection in a Sometimes Lonely World by Vivek H. Murthy American Dirt: A Novel by Jeanine Cummins Maybe You Should Talk to Someone: A Therapist, HER Therapist, and Our Lives Revealed by Lori Gottlieb Connect with David Bradford and Carole Robin: Connect and Relate | Leaders in Tech Related Podcast Episodes: Connect First with Melanie Katzman. The Laws of Trust with Joel Peterson. The Power of Communities with Jono Bacon. The Business of Friendship with Shasta Nelson. Follow the Podcast Don't miss an episode! Follow this podcast through the options below. iTunes Stitcher TuneIn Soundcloud RSS Or your favorite podcast app. Join Our Facebook Group Join our Facebook community to network with like-minded leaders, ask us questions, suggest guests and more. We welcome your wealth of experience and hope you will join us in sharing it with others on their leadership journey. You can join the group here: facebook.com/groups/RemarkableLeadershipPodcast/
Have you ever wanted to improve your professional and personal relationships, but didn't know where to start?Carole Robin teaches interpersonal skills at the Stanford Graduate School of Business in the now ‘legendary' and ‘life-changing' course Interpersonal Dynamics.If you find building and nurturing strong bonds a challenge or feel unable to handle the challenges that arise when you grow close to others then Carole's insights will be a revelation. In the course, Interpersonal Dynamics, which she teaches alongside David Bradford, Carole has unpacked the mechanics and ‘science' of relationships so they can be better understood and optimised. Thankfully, Carole and David have shared these insights in their book Connect: Building Exceptional Relationships with Family, Friends and Colleagues - it's a brilliant read and a strong recommend from me.In this episode, Carole explains: Why achieving exceptional relationships is within your reach.The importance of vulnerability, curiosity and empathy in building relationships.The risk involved in trying to deepen a relationship.Why you shouldn't let fear get in the way of learning and growing.How to pay attention to one's own feelings and the feelings of others.Why we have to get in touch with, and have an appropriate, feelings vocabulary, and much more…Oh, and if you listen to this I guarantee you'll never say ‘I feel like…' again without checking yourself.To join the closed Facebook group for the podcast click here >> The Emma Guns Show Forum.To follow me on social media >> Twitter | Instagram. See acast.com/privacy for privacy and opt-out information.
Stamford lecturers David Bradford and Carole Robin join Tim to discuss relationships and their new book 'Connect' which looks at how we can improve our relationships with our colleagues, friends and family. Sponsored by Quooker.
My guests today teach the most famous and popular course offered in the Stanford MBA program. This course is called Interpersonal Dynamics and my guests today are Carole Robin and David Bradford. Their class teaches students HOW TO BUILD EXCEPTIONAL relationships. They are releasing a book called Connect in February that breaks down the classes' major lessons. In my opinion there isn't a more important book for the insurance industry because as I have said before, WE ARE IN THE RELATIONSHIP BUSINESS. I am honored because I was able to read the book and speak with them prior to its release. We go through the major takeaways that you can apply to relationships with your prospects, your clients, your co-workers, your family, and even your significant other.This book is recommended by some of the most influential people in the world. It has received endorsements from Reid Hoffman, the Co-Founder of LinkedIn, Arianna Huffington, co-founder of the Huffington Post and the CEO of Thrive Global, and Ray Dalio, the founder of Bridgewater Associates and author of the book Principles - to name a few!In life, there are few things more rewarding than having a relationship with someone that you can truly call exceptional. It's one of the primary keys to happiness and I promise that you will be able to take what you hear today and apply it in your personal and professional life immediately.We discuss:-How building relationships can be similar to climbing a mountain-The 15% Rule-Why shyness holds us back-The power of sharing feelings rather than experiences-Why saying “I feel like…” can be unproductive-Vulnerable leadership-Sympathy vs. Empathy-And finally, helping others without giving unsolicited adviceFollow Pat on Instagram: @patbcostello https://www.evolvedbrokerpodcast.com/
David Bradford and Carole Robins from the Stanford Graduate School of Business course Interpersonal Dynamics talk about improving existing relationships, building new connections and more in this latest episode. They are also the authors of the book ['Connect: Building Exceptional Relationships with Family, Friends, and Colleagues'](https://www.amazon.com/Connect-Building-Exceptional-Relationships-Colleagues/dp/0593237099) Graham, David and Carole start the podcast by talking about the legendary 'Touchy-Feely' program in the Stanford Graduate School of Business course Interpersonal Dynamics. >David: What they discover in this course, almost inevitably, is that the more they are themselves: the more interesting they are, the more attractive there. We frequently have students halfway through the course say to another one: "I thought in finance, you were really obnoxious, but now that I see you and I see that you're human, I like you." So where this translates is that they not only learned that they can be themselves but they learn how to be themselves, they take this elsewhere. >Carole: People do business with people. They don't do business with ideas, or machines or money. So, that's why this course has become so legendary. Graham then asks about the hallmarks of exceptional relationships. > Carole: Relationships exist on a continuum. You can have a functional relationship, a perfectly functional relationship and not have it be exceptional. You can have dysfunctional relationships at the very other end. But an exceptional relationship is one where we both can be ourselves and neither one of us is afraid of what the other one will do, with whatever we share with each other. That's one of the hallmarks. Another hallmark is that we can have productive conflict, and in fact, we see conflict as an opportunity to deepen our relationships. >David: For this high trust, the essence of what you say is what you mean, that I don't have to second guess you. Carole and David share how important rebuilding relationships after disagreements. >David: A key part of what we're talking about is that you don't have to do things perfectly. I mean, we've done things that have screwed up a lot with each other, each of us, with our spouse, with our friends and so on. But you can recover. If you wholeheartedly recover, and not just say: "Well, let's agree to disagree" that doesn't do anything, the relationship gets even stronger. They also share their tips on how to de-escalate conflicts. >Carole: Sometimes you have to take a breath and say: "You know what, I think we're both a little too spun up right now. Let's take 10 minutes or 20 minutes and, you know, take a breath. But let's commit to coming back". That's the key. >David: It's a matter of sticking in there, being persistent, being exploratory, catching yourself and helping the other person to catch themselves. None of this is easy peasy. Graham finishes the podcast by asking David and Carole if there is a downside to being experts at building relationships. > Carole: I'm just as flawed as any other human being. We talk in the book about how it does take two to tango. > David: I find meaningful relationships, where people talk about what's important to them, so rewarding that I don't have patience for the superficial cocktail party stuff. I'm bored by that. I'd rather be by myself. Or I'd rather try to take that conversation and drive it deeper. So when I'm at a cocktail party, rather than going around and see how many people I can meet, I find somebody who's looks a little interesting and then I ask things about them, because I want to find out about them so I'm able to build the sort of relationship, even if it's temporary, that's more meaningful. Graham Allcott is the founder of time-management training company [Think Productive](www.thinkproductive.com). This podcast is produced by [Rizelle Paredes](https://www.linkedin.com/in/rizelleparedes04/) and is ho