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Topics on this episode:Why are cats so misunderstood?What’s the first thing a pet sitters needs to know about caring for a cat?Common causes of aggression in catsWhat is Fear free?What questions to be asking our clientsGetting connected with shy cats“Ask a Vet” speed roundMain take away? Caring for cats is not something to skimp on, and takes a lot of prep work to do correctly. Ask the right questions and put in the time to connect with, and understand, your cat clients and you’ll see amazing results.About our guest:Kathryn Primm, DVM, is the owner and founder of Applebrook Animal Hospital in Ooltewah, Tennessee and has a growing career as a writer, a speaker and an online voice for veterinarians and pet owners alike. She has written and contributed content to many outlets for veterinarians and pet lovers, including the consumer magazines Woman’s Day, Health magazine and Prevention as well as Veterinary Economics, dvm360, Firstline, Vetted and dvm360.com. Her regular "Ask A Vet" column is featured on iheartdogs.com and iheartcats.com, reaching more than 3 million viewers. Her educational radio segment Chattanooga Pet Talk aired on local iHeart media stations.Dr. Primm was also the first in the nation to become a Fear Free certified professional. Dr. Primm has traveled to speak with students, pet owners and other veterinarians about effective communication and the benefits of decreasing stress on our pets. She and her dog, Skye, frequently do pet therapy at assisted living facilities around Chattanooga to help spread the word about the benefits animals and people can give each other. Her first book, Tennessee Tails: Pets and Their People, received recognition as a runner-up in the "Memoirs" category at a national book festival. The next book is well underway with more stories about the animals that Dr. Primm treats and the people who love them.Links:Nine Lives Podcast: https://www.petliferadio.com/ninelives.htmlHer website: http://www.drprimm.comFear Free resources: https://fearfreepets.com/fear-free-pet-professionals/Fear Free Happy Homes: www.Fearfreehappyhomes.comRead the full transcript hereGive us a call! (636) 364-8260Check out our Covid-19 resourcesFollow us on: Instagram, Facebook, TwitterSubscribe on iTunes, Spotify, Google, Stitcher, & TuneInEmail us at: feedback@petsitterconfessional.com

Brought to you by Time to Pet. Go to timetopet.com/confessional for 50% off your first 3 months.Topics on this episode:Why she made the switch from kennels to pack walksHer screening processesIntroducing new dogs to the packStaying safe off-leashHer favorite gearHer first and most memorable clientHow the industry has changed the past 20 yearsLongevity in pet carePolicies to keep you saneHow she uses her down time and self careMain take away? Work on Recall. Recall. Recall! Take things slow and steady and do extensive prep work before you get out on the trails.About our guest:Jessica Bay is a pack dog hiker, online dog walking business coach and pet photographer. A pet industry veteran for more than 20 years, Jess runs the popular School for Dog Walkers blog and membership program, helping force free dog lovers turn their passion for pups into wildly successful dog walking careers.Links:Free resources for you!! https://www.schoolfordogwalkers.com/pscMy website: www.schoolfordogwalkers.comEmail: jess@schoolfordogwalkers.com | 415.612.0472Instagram @schoolfordogwalkersFacebook School for Dog Walkers | https://www.facebook.com/schoolfordogwalkersFacebook Group | School for Dog Walkers Community | https://www.facebook.com/groups/schoolfordogwalkers/Read the full transcript hereGive us a call! (636) 364-8260Check out our Covid-19 resourcesFollow us on: Instagram, Facebook, TwitterSubscribe on iTunes, Spotify, Google, Stitcher, & TuneInEmail us at: feedback@petsitterconfessional.com

Topics on this episode:80 episodes!What is customer service?What are some practical ways to provide the best customer service we can?Ask a Pet Business Coach with Natasha O’BanionMain take away? It boils down to how we view the client. A) The opportunity to provide the best possible care or B) A way to make a buck. How you view your client will be how you treat them.Links:Check out Start. Scale. Sail. and use PSC20 for 15% off.Read the full transcript hereGive us a call! (636) 364-8260Check out our Covid-19 resourcesFollow us on: Instagram, Facebook, TwitterSubscribe on iTunes, Spotify, Google, Stitcher, & TuneInEmail us at: feedback@petsitterconfessional.com

Topics on this episode:How she got started and where her passion came fromHer 7-step process for onboarding clientsHer focus on safetyThe role of ahimsa is her businessAsha’s story from the past yearHow moments shape usMain take away? Everyone has moments that shape us, don’t let this moment go to waste.Links:Asha’s website: https://www.hobydogy.comEmail: hello@hobydogy.comGive them a call: 877 797 3647Read the full transcript hereGive us a call! (636) 364-8260Check out our Covid-19 resourcesFollow us on: Instagram, Facebook, TwitterSubscribe on iTunes, Spotify, Google, Stitcher, & TuneInEmail us at: feedback@petsitterconfessional.com

Topics on this episode:Her mission for familiesGetting a dog right after having a babyRole of pet sittersKeeping our kids safe as pet sittersMost common concerns/problems from familiesHer curriculumAge appropriante things to teach kidsGrief counselingRecommended resourcesMain take away? It’s up to us to help educate our clients, and ourselves, on the best ways to keep kids safe around dogs.Links:Pitter Patter ParentingDoggone SafeFamily Paws Parenting EducationThe Family DogGood Dog in a BoxDogNostics Career CenterRead the full transcript hereGive us a call! (636) 364-8260Check out our Covid-19 resourcesFollow us on: Instagram, Facebook, TwitterSubscribe on iTunes, Spotify, Google, Stitcher, & TuneInEmail us at: feedback@petsitterconfessional.com

Topics on this episode:THANK YOU for being such an amazingly supportive communityCollin’s ankleTaking time to reassess your goalsS.M.A.R.T.Ask a Pet Business Coach with Natasha O’BanionMain take away? The power in creating S.M.A.R.T. objectives is that they’re clear and you know without a doubt of whether you’ve accomplished them or not.Links:Check out Start. Scale. Sail. and use PSC20 for 15% off.Read the full transcript hereGive us a call! (636) 364-8260Check out our Covid-19 resourcesFollow us on: Instagram, Facebook, TwitterSubscribe on iTunes, Spotify, Google, Stitcher, & TuneInEmail us at: feedback@petsitterconfessional.com

Topics on this episode:Her passion for animalsHow she got startedHow to make clients and their pets feel safe and at homeStrengths from hospitality backgroundHer 4 key promises to her clientsCovid and the Nashville communityMain take away? Strive to make people feel happy, warm, listened to, and respected.About our guest:Mary Cornelius, owner of Aunt Mary's Pet Sitting LLC and Nashville native has returned home after more than 20 years in the hotel and restaurant industry. This experience was excellent preparation to deliver top-notch customer service. Mary started her business to combine her entrepreneurial spirit with her love of animals.Links:Aunt Mary’s Pet SittingAunt Mary on InstagramRead the full transcript hereGive us a call! (636) 364-8260Check out our Covid-19 resourcesFollow us on: Instagram, Facebook, TwitterSubscribe on iTunes, Spotify, Google, Stitcher, & TuneInEmail us at: feedback@petsitterconfessional.com

Topics on this episode:Debbie’s training philosophyPreparing to care for a puppyBasic training skills we should haveKeeping potty training consistentSafe ways to socialize a puppyCommon reasons people surrender a puppy to the shelter and how pet sitters can help.Biggest misconceptions about puppiesLeash training basicsMain take away? When in doubt, take them out. Remember, consistency is king! And offer a puppy package, your clients don’t even know they need it yet.Links:Platime PawsYour New Puppy PodcastIan Dunbar training materialsPatricia McConnellCanine Body LanguageStewart Pro TreatsRead the full transcript hereGive us a call! (636) 364-8260Check out our Covid-19 resourcesFollow us on: Instagram, Facebook, TwitterSubscribe on iTunes, Spotify, Google, Stitcher, & TuneInEmail us at: feedback@petsitterconfessional.com

Topics on this episode:Update on business in MissouriHard Conversations are….hard!Decide they’re worth havingBe direct AND specificMake eye contact and watch your body languageWatch your languageOffer a solutionManaging your emotionsBe empatheticAllow for their questionsHave an exist strategyPlan out the conversationMain takeaway? It sounds disingenuous, but plan out the hard conversations before they happen as much as you can, to help control your emotions and stick to the story and the facts.Check out Start. Scale. Sail. and use PSC20 for 15% off.Other Resources:Small Business BossRead the full transcript hereGive us a call! (636) 364-8260Check out our Resources pageFollow us on: Instagram, Facebook, TwitterSubscribe on iTunes, Spotify, Google, Stitcher, & TuneInEmail us at: feedback@petsitterconfessional.com

Check out Rescue Rope Leads for the only lead you’ll ever need. Use code “iconfess” for $5 off.Topics on this episode:Where her name came fromWhat she spent her summer vacations doingWhy she decided to go full timeNaples, FL and Covid-19Caring for exotic petsWhat keeps her going on the not so good daysHeidi’s favorite resources!Main take away? Never stop reading and learning!About our guest:Heidi Lewis is the owner of Heidi & Hope Pet Services in Naples, Florida. Heidi is a native Ohioan and made the full time move to Naples, Florida in 2016. Having a variety of animals growing up inspired her to start working with animals professionally over 10 years ago by volunteering with veterinary hospitals and animal shelters. This led to many careers in the animal field and motivated Heidi to open Heidi & Hope Pet Services in 2018 with her business "paw"ner, Hope the Corgi. Heidi provides care for a variety of animals through visits and overnights in clients homes as well as pet transportation and puppy training.Links:Time to PetMileIQProfit First by Mike MichalowiczAnything by Kristin MorrisonPet Sitter InternationalRead the full transcript hereGive us a call! (636) 364-8260Check out our Covid-19 resourcesFollow us on: Instagram, Facebook, TwitterSubscribe on iTunes, Spotify, Google, Stitcher, & TuneInEmail us at: feedback@petsitterconfessional.com

Brought to you by Time to Pet. Go to timetopet.com/confessional for 50% off your first 3 months.Topics on this episode:Colleen’s background in pet sittingConnection between pet sitting and educationGrowing a business without a business backgroundWhy she decided to become a coach and what services she offers2020 has been really hardMost influential bookMain take away? It’s ALL about mindfulness and mindset when facing adversity and the future looks great.Links:The Pet Nanny CoachColleen’s recommended books:The Big LeapThe E-MythRead the full transcript hereGive us a call! (636) 364-8260Check out our Covid-19 resourcesFollow us on: Instagram, Facebook, TwitterSubscribe on iTunes, Spotify, Google, Stitcher, & TuneInEmail us at: feedback@petsitterconfessional.com

Topics on this episode:THANK YOU for listening and helping to grow this communityHeat exhaustion in humans and dogsTreating heat exhaustionPlanning for emergencies in summerHaving alternate activities and routesFireworksAsk a pet business coach with Natasha O’BanionMain takeaway? Stay hydrated and plan for those heat emergencies!Check out Start. Scale. Sail. and use PSC20 for 15% off.Read the full transcript hereGive us a call! (636) 364-8260Check out our Resources pageFollow us on: Instagram, Facebook, TwitterSubscribe on iTunes, Spotify, Google, Stitcher, & TuneInEmail us at: feedback@petsitterconfessional.com

Check out Rescue Rope Leads for the only lead you’ll ever need. Use code “iconfess” for $5 off.Topics on this episode:Where did the name come from?Why cat care?How 2020 has been for herChallengesLessonsLooking forwardPodcast?Main take away? Remember these moments of stillness AND check out her upcoming podcast, Catmaste Chronicles.About our guest:My name is Michelle Adams and I am the director and founder of the cat sitting company Chatty Cats Care. We are a small company based in London, the UK with plans on making a big impact. We are steadily growing as a company and plan to launch a podcast very soon about well-being and how our beloved pets positively contribute to how we feel. We are excited about our growth as a company and where our journey will take us next. Stay posted on social media @chattycatscare for more information on our journey and how you can support us.Links:Chatty Cats Care websiteOn InstagramRead the full transcript hereGive us a call! (636) 364-8260Check out our Covid-19 resourcesFollow us on: Instagram, Facebook, TwitterSubscribe on iTunes, Spotify, Google, Stitcher, & TuneInEmail us at: feedback@petsitterconfessional.com

Brought to you by Time to Pet. Go to timetopet.com/confessional for 50% off your first 3 months.Topics on this episode:Being a nomad travel house and pet sitterDifference between international unpaid vs local paid house sittingCovid-19 in NYC as a nomadic sitterJust doing the job you’re hired to doRecommendations for getting startedRaise your ratesChanges in the industry since 2012What she spends her time doing these daysRescue Rope Leads!!Main take away? Raise. Your. Rates! And start planning for your future, today.About our guest:Jen Tserng is a physician turned petsitter who lives fulltime as a nomadic housesitter New York City. As an avid on demand dog walker, she created Rescue Rope Leads, a versatile leash that can add extra security to many dog walking scenarios. Her business model is driven by her pursuit of financial freedom, and Covid-19 has tested whether her business can stay afloat or pivot while living in the epicenter of the pandemic.Links:Check out Rescue Rope Leads and use the code “iconfess" for $5 off your leash!Read the full transcript hereGive us a call! (636) 364-8260Check out our Covid-19 resourcesFollow us on: Instagram, Facebook, TwitterSubscribe on iTunes, Spotify, Google, Stitcher, & TuneInEmail us at: feedback@petsitterconfessional.com

Topics on this episode:Diversity concerns in pet careEnsuring diversity in the workplaceSupporting our employeesDiversity as a solo sitter?Natasha’s experience as a Black women in AmericaAddressing BLM as a businessA response to “but this has nothing to do with pet care”LessonsBeing agents of changeMain takeaway? The best resource is…start the conversation today!Links:Natasha O’Banion (Renzo& Ruby)Diversify your resourcesJoins Natasha’s Facebook GroupOrganizations:The ACLUThe NAACP Legal Defense and Educational FundThe Southern Poverty Law CentreApps to find Black Businesses:Black NationOfficial Black Wall StreetRead the full transcript hereGive us a call! (636) 364-8260Check out our Covid-19 resourcesFollow us on: Instagram, Facebook, TwitterSubscribe on iTunes, Spotify, Google, Stitcher, & TuneInEmail us at: feedback@petsitterconfessional.com

Topics on this episode:Pet Care and BLMConversation between Natasha O’Banion and Kyle Holliman-RiveraQuestion with a pet business coachMain takeaway? Listen and get engage.Links:Natasha O’Banion (Renzo& Ruby) and Kylie Holliman-Rivera (Fire Hydrant Pet Sitting)Diversify your resourcesOrganizations:The ACLUThe NAACP Legal Defense and Educational FundThe Southern Poverty Law CentreApps to find Black Businesses:Black NationOfficial Black Wall StreetRead the full transcript hereGive us a call! (636) 364-8260Check out our Covid-19 resourcesFollow us on: Instagram, Facebook, TwitterSubscribe on iTunes, Spotify, Google, Stitcher, & TuneInEmail us at: feedback@petsitterconfessional.com

Topics on this episode:History of Paws In Chelsea and PI PawsWhat’s it like buying an existing pet businessHow 2020 has beenWhy he started PawsInn.comWhy it’s good news for pet sittersMain take away? We’re always looking for ways to expand and new platforms to promote our businesses, PawsInn is a great option!About our guest:Having had a variety of different pets growing up, from budgerigars, ducks, cats and dog, have always had love for our companions from the animal kingdom. My career started in finance, and then took a dramatic shift when I resigned and bought into Paws in Chelsea. I now run three pet businesses, which includes Paws Inn, and continue to look for opportunities to help the communities around me through different ventures.Links:Email Dennis - dennis@pawsinn.comVisit the website: www.pawsinn.comCheck out PI Paws and Paws in ChelseaRead the full transcript hereGive us a call! (636) 364-8260Check out our Covid-19 resourcesFollow us on: Instagram, Facebook, TwitterSubscribe on iTunes, Spotify, Google, Stitcher, & TuneInEmail us at: feedback@petsitterconfessional.com

Brought to you by Time to Pet. Go to timetopet.com/confessional for 50% off your first 3 months.Topics on this episode:How he got startedDog training philosophyCommon training mistakesMarketing on social mediaGrowing your businessMain take away? Never stop learning! Even from people you don’t agree with.About our guest:Miguel Rodriguez Is the founder and owner of City Dog Pack established in 2010. City Dog Pack provides dog walking, dog boarding and dog training services in New York CityMiguel is a certified master dog trainer and behaviorist and teaches free dog training webinars via Zoom, and offers one on one virtual dog training sessions to anyone worldwide.Miguel is also an advocate for small business owners and provides dog care business advice on his Instagram pages @citydogpack and @dogbiztvLinks:City Dog Pack on InstagramDog Biz TVRead the full transcript hereGive us a call! (636) 364-8260Check out our Covid-19 resourcesFollow us on: Instagram, Facebook, TwitterSubscribe on iTunes, Spotify, Google, Stitcher, & TuneInEmail us at: feedback@petsitterconfessional.com

Topics on this episode:A brief note on George FloydCommon Client QuestionsNatasha O’Banion - Question with a pet business coachMain takeaway? Start practicing your responses today!Check out Start. Scale. Sail. and use PSC20 for 15% off.Read the full transcript hereGive us a call! (636) 364-8260Check out our Covid-19 resourcesFollow us on: Instagram, Facebook, TwitterSubscribe on iTunes, Spotify, Google, Stitcher, & TuneInEmail us at: feedback@petsitterconfessional.com

Topics on this episode:Eric’s backgroundLife in San Francisco during Covid-19Client responseBiggest Takeaways6 tips for your businessMain takeaway? San Francisco has been hard hit, but Eric remains optimistic and hopeful for the future.About our guest:My name is Eric Curry and I am a pet care professional based out of San Francisco, CA. I’ve been surrounded by animals for as long as I can remember, and grew up with a dream to become a veterinarian one day. In May 2013 I started watching dogs out of my apartment and Eric Curry’s Pets was born. In the past several years, I’ve offered a wide range of pet care services, from simple grooming, to group hikes, to kitty care. I am also a Pet CPR and First Aid Instructor. In December of 2019 I served my 1000th unique pet, but I feel like I’m barely getting started!Links:Eric’s instagramEric’s YouTubeRead the full transcript hereGive us a call! (636) 364-8260Check out our Covid-19 resourcesFollow us on: Instagram, Facebook, TwitterSubscribe on iTunes, Spotify, Google, Stitcher, & TuneInEmail us at: feedback@petsitterconfessional.com

Topics on this episode:Unique Challenges and Opportunities of FloridaPreparing for emergenciesBuilding Relationships with vetsGetting started in specialized pet careWhen to call for helpCheyenne’s favorite tools and resourcesMain take away? It’s never too late to start getting prepared or learning new things about the pets we’re caring for.Links:Follow Cheyenne: linktr.ee/shineydayDownload:1) Authorization form, 2) Emergency Prep Info, and 3) Controlled Substance FormPSI: https://www.petsit.com/become-a-psi-memberASPCA Continued Learning https://www.aspcapro.org/ ASPCA has an AppPill Identifier and Information https://www.drugs.com/Plumb: https://www.plumbsveterinarydrugs.com/#!/homePet First Aid & CPR https://www.redcross.org/take-a-class/first-aid/cat-dog-first-aidHelpful Vancouver Vet https://www.youtube.com/channel/UCtEnS6HGyK1oe71sxbJuhcwVIN for Pet Parents/ Professionals https://veterinarypartner.vin.com/Read the full transcript hereGive us a call! (636) 364-8260Check out our Covid-19 resourcesFollow us on: Instagram, Facebook, TwitterSubscribe on iTunes, Spotify, Google, Stitcher, & TuneInEmail us at: feedback@petsitterconfessional.com

Topics on this episode:Lessons from Covid-19Marketing with a maskStarting a local podcast for your businessMain takeaway? Start a podcast!!Read the full transcript hereGive us a call! (636) 364-8260Check out our Covid-19 resourcesFollow us on: Instagram, Facebook, TwitterSubscribe on iTunes, Spotify, Google, Stitcher, & TuneInEmail us at: feedback@petsitterconfessional.com

Topics on this episode:How she got started and where Sunfire Canines came fromHer interest in dog behaviorHow Covid-19 has impacted her community and businessWhat she thinks the rest of 2020 will look like and the future of her businessSome of her favorite resourcesMain takeaway? The road ahead is still full of both opportunities and curveballs, but we will persist and!Links:Sunfire WebsiteSunfire FacebookCanvaMileIQRead the full transcript hereGive us a call! (636) 364-8260Check out our Covid-19 resourcesFollow us on: Instagram, Facebook, TwitterSubscribe on iTunes, Spotify, Google, Stitcher, & TuneInEmail us at: feedback@petsitterconfessional.com

Brought to you by Time to Pet. Go to timetopet.com/confessional for 50% off your first 3 months.Topics on this episode:Natasha’s backgroundHiring and keeping employeesBalancing family and businessLaying a strong foundationWhat clients are looking forHow we can stay competitiveReceiving feedback wellUnderutilized marketing toolsWhat is Start, Scale, Sail?Main take away? Setting a strong foundation, investing in your community, and having standard procedures all help you scale your business in a sustainable way for the future.Links:Walk with Renzo and Ruby: https://www.walkwithrenzoandruby.com/our-servicesStart, Scale, Sail: https://www.startscalesail.comRead the full transcript hereGive us a call! (636) 364-8260Check out our Covid-19 resourcesFollow us on: Instagram, Facebook, TwitterSubscribe on iTunes, Spotify, Google, Stitcher, & TuneInEmail us at: feedback@petsitterconfessional.com

Topics on this episode:Keeping an emergency fundConstant communicationImportance of pivoting and being adaptableYou're already more resilient than you knowWe know what down time feels likeMove online in new and exciting waysHow vital community is!Main takeaway? Covid-19 has taught each of us something extremely valuable as business owners, and personally. The key is to make sure we don’t forget that lesson!Read the full transcript hereGive us a call! (636) 364-8260Check out our Covid-19 resourcesFollow us on: Instagram, Facebook, TwitterSubscribe on iTunes, Spotify, Google, Stitcher, & TuneInEmail us at: feedback@petsitterconfessional.com

Topics on this episode:- Australia’s response to Covid-19- Being a pet sitter in Australia- Guiding her team and clients- Supporting the community with other businesses- Importance of social media- View of 2020Main take away? It doesn’t take much to support your community, but it has a massive benefit.Links:Happy Hounds on Facebook: https://m.facebook.com/happyhoundspetservices/Article about Natalie and other local business owners. https://www.goldcoastbulletin.com.au/coronavirus/free-meals-and-services-on-offer-to-thank-healthcare-workers/news-story/d17e9b2cd81dcf17cc419ae6180b6e5cRead the transcriptGive us a call! (636) 364-8260Check out our Covid-19 resourcesFollow us on: Instagram, Facebook, TwitterSubscribe on iTunes, Spotify, Google, Stitcher, & TuneInEmail us at: feedback@petsitterconfessional.com

Brought to you by Time to Pet. Go to timetopet.com/confessional for 50% off your first 3 months.Topics on this episode:Why are cats an afterthought most times?Caring for “aggressive” catsBiggest misconceptions of cat behaviorCaring for declawed catsHow to get involved and favorite resourcesLinks:The Community Cats Podcast: https://www.communitycatspodcast.com/about/Stacy on LInkedIn: https://www.linkedin.com/in/communitycatspodcast/Hiss and TellFear FreeGive us a call! (636) 364-8260Check out our Covid-19 resourcesFollow us on: Instagram, Facebook, TwitterSubscribe on iTunes, Spotify, Google, Stitcher, & TuneInEmail us at: feedback@petsitterconfessional.com

Topics on this episode:- Changing behaviors- Changing Marketing- Changing outlookMain take away? With change comes opportunity. No one knows where this will all land, but we can be hopeful and work towards positive changes. Give us a call! (636) 364-8260Check out our Covid-19 resourcesFollow us on: Instagram, Facebook, TwitterSubscribe on iTunes, Spotify, Google, Stitcher, & TuneInEmail us at: feedback@petsitterconfessional.com

Check out ProTrainings.com. Enter the code CPR-petsitterconfessional for 10% off ANY course.Topics on this episode:What it’s been like the past several monthsUnique challenges to kennelsNew CDC guidelinesHow clients and community have respondedWhat the rest of 2020 look likeMain take away? Every aspect of the pet care industry has been impacted in different ways, and kennels are having to adapt.Links:Zach’s FacebookZach’s InstagramZach’s ShopGive us a call! (636) 364-8260Check out our Covid-19 resourcesFollow us on: Instagram, Facebook, TwitterSubscribe on iTunes, Spotify, Google, Stitcher, & TuneInEmail us at: feedback@petsitterconfessional.com

Brought to you by Time to Pet. Go to timetopet.com/confessional for 50% off your first 3 months.Topics on this episode:Find your WHYSetting prioritiesBusiness structure examplesBad to the Bone’s current structureHiring awesome staffThe importance of planningBuilding robust policies and SOPsMain take away? Your business structure needs to reflect your values and goals. Links:https://badtothebonepetcare.com/https://www.facebook.com/BadtotheBonePetCare/Instagram: @badtothebonepetcare & @thewanderingpetsitterbadtothebonepetcare@gmail.comGive us a call! (636) 364-8260Check out our Covid-19 resourcesFollow us on: Instagram, Facebook, TwitterSubscribe on iTunes, Spotify, Google, Stitcher, & TuneInEmail us at: feedback@petsitterconfessional.com

Check out ProTrainings.com. Enter the code CPR-petsitterconfessional for 10% off ANY course.Topics on this episode:New CDC guidelinesWe did a new (socially distant) meet and greetJudgement free zoneMain take away? New CDC guidelines are going to really change the pet sitting world for a while longer. Whatever decision you need to make, please know we’re cheering you on!Give us a call! (636) 364-8260Check out our Covid-19 resourcesFollow us on: Instagram, Facebook, TwitterSubscribe on iTunes, Spotify, Google, Stitcher, & TuneInEmail us at: feedback@petsitterconfessional.com

Check out ProTrainings.com. Enter the code CPR-petsitterconfessional for 10% off ANY course.Topics in this episode:Why rebrand?How to know if it’s time to rebrandHow Amber defines rebrandingWhat the process was like for herHandling the transition with existing clientsWhy right now is a great time to rebrandMain take away? It really doesn’t take that much time and money to rebrand. So why not use this time to start that process?Links:Atta Boy! website: https://www.attaboyanimalcare.comAmber’s logo design historyEmail Amber: info@attaboyanimal.comGive us a call! (636) 364-8260Check out our Covid-19 resourcesFollow us on: Instagram, Facebook, TwitterSubscribe on iTunes, Spotify, Google, Stitcher, & TuneInEmail us at: feedback@petsitterconfessional.com

Brought to you by Time to Pet. Go to timetopet.com/confessional for 50% off your first 3 months.Topics on this episode:Where did the name come from?Transporting dogsWhy she posts her policies and how they’ve changed over timeRole of social mediaHow she takes her photosAdvice for retaining clientsHer favorite products and servicesMain take away? Never be comfortable where you’re at. Keep up with the times. Be transparent with everyone.Links:Murphy and Me WebsiteMurphy and Me InstagramThe Pet CorrectorBuild your idea with SquarespaceGive us a call! (636) 364-8260Check out our Covid-19 resourcesFollow us on: Instagram, Facebook, TwitterSubscribe on iTunes, Spotify, Google, Stitcher, & TuneInEmail us at: feedback@petsitterconfessional.com

Check out ProTrainings.com. Enter the code CPR-petsitterconfessional for 10% off ANY course.Topics on this episode:ReopeningQuestions to think throughAdapting your services for the futureDisclosing care of pets who have owners with Covid-19Practicing for video meet and greetsHow we plan to operate moving forwardMain take away?There is still so much to consider as the world gets closer to slowly reopening, but hang in there! No one has it all figured out, and we’re all just feeling our way through this.Give us a call! (636) 364-8260Check out our Covid-19 resourcesFollow us on: Instagram, Facebook, TwitterSubscribe on iTunes, Spotify, Google, Stitcher, & TuneInEmail us at: feedback@petsitterconfessional.com

Topics in this episode:Her background and training facilitySkills we can work on while at homeWhy these skills are importantPracticing without your own petRecommended ResourcesHer training philosophyLinks:Khara’s website- https://thedoggiespot.com/Association of Professional Dog TrainersGive us a call! (636) 364-8260Check out our Covid-19 resourcesFollow us on: Instagram, Facebook, TwitterSubscribe on iTunes, Spotify, Google, Stitcher, & TuneInEmail us at: feedback@petsitterconfessional.com

Brought to you by Time to Pet. Go to timetopet.com/confessional for 50% off your first 3 months.Topics in this episode:Organization StatsWhat is an organizerHow to BE organizedGetting your car organizedGetting your clients organizedListener Questions!Recommended resourcesMain take away? Getting, and staying, organized doesn’t have to be a monumental effort. Small, simple steps go a long way to getting us on a better path.Links for this episode:Download Savanna’s client checklist from our websiteShoeboxedFiverrFollow Savanna:The Savvy SitterSavanna on FacebookGive us a call! (636) 364-8260Check out our Covid-19 resourcesFollow us on: Instagram, Facebook, TwitterSubscribe on iTunes, Spotify, Google, Stitcher, & TuneInEmail us at: feedback@petsitterconfessional.com

Topics on this episode:What does it mean to work from home right now?What it’s like working togetherWe're thinking about attending the IBPSA conference in Florida this fall!Give us a call! (636) 364-8260Check out our Covid-19 resourcesFollow us on: Instagram, Facebook, TwitterSubscribe on iTunes, Spotify, Google, Stitcher, & TuneInEmail us at: feedback@petsitterconfessional.com

Topics in this episode:Where are you currently?Where were you when Covid-19 first started popping up?Tell us about what it was like getting out?How has your travel schedule been impacted?What's it been like going through this together?How do you see this changing how your operate moving forward?How will this change the house sitting world?How have you been spending your time?Main takeaway? It’s a confusing time, but there is a community out there and people looking after one another.Check out their websiteCheck out their InstagramGive us a call! (636) 364-8260Check out our Covid-19 resourcesFollow us on: Instagram, Facebook, TwitterSubscribe on iTunes, Spotify, Google, Stitcher, & TuneInEmail us at: feedback@petsitterconfessional.com

Topics in this episode:What programs are currently available, and who should apply for eachWhat programs are available for independent contractors and freelancersWhat programs are available for businesses with employeesIt’s April 13th, is it too late to apply for these? If I haven’t applied, what should I do.If I did apply, when should I expect the money?Once I get the money, what are my obligations? Grant vs loan?Will this money be taxed next year?Are there any tax/money saving moves I should be making right now?When is the new tax day, again?Main takeaway: It’s not too late, so get organized and apply!Mike’s WebsiteMike’s BlogMike’s PodcastJETRO Training ProgramGive us a call! (636) 364-8260Check out our Covid-19 resourcesFollow us on: Instagram, Facebook, TwitterSubscribe on iTunes, Spotify, Google, Stitcher, & TuneInEmail us at: feedback@petsitterconfessional.com

Brought to you by Time to Pet. Go to timetopet.com/confessional for 50% off your first 3 months.Topics in the episode:How she got startedWhat’s a typical day look likeHow she has grown and marketedDealing with hazardous roads and conditionsWhat she recommends people know before offering poop scoopingWhere DOES the poop go?Her favorite tools of the tradeMain takeaways? Remember, you don’t know everything!Check out her websiteCheck out her InstagramHer interview on Side Hustle NationGive us a call! (636) 364-8260Check out our Covid-19 resourcesFollow us on: Instagram, Facebook, TwitterSubscribe on iTunes, Spotify, Google, Stitcher, & TuneInEmail us at: feedback@petsitterconfessional.com

Topics in this episode:How his business is doingWhat clients are looking forClient retention vs new clientsSocial media in a pandemicKinds of posts you can useMental, emotional healthMain takeaway? Think long-term NOT short-term.Mental health resourcesDan’s Website: https://danspetcare.comDan’s Dog Walking and Pet Sitter InstagramDan’s previous interview with us. Episode 29Give us a call! (636) 364-8260Check out our Covid-19 resourcesFollow us on: Instagram, Facebook, TwitterSubscribe on iTunes, Spotify, Google, Stitcher, & TuneInEmail us at: feedback@petsitterconfessional.com

Topics for this episode:How Covid-19 has impacted her businessIf she thinks her business was prepared for something like thisHow she handled the lockdowns as a businessHow she dealt with her team and provided for himHow she expects business to be different after thisMain take-away? Diversify your business and build a reserve.Follow her on InstagramCheck our her websiteGive us a call! (636) 364-8260Check out our Covid-19 resourcesFollow us on: Instagram, Facebook, TwitterSubscribe on iTunes, Spotify, Google, Stitcher, & TuneInEmail us at: feedback@petsitterconfessional.com

Topics in this episodeHow she got startedWorking with your friendWhat makes a good pet sitterStaying organizedEmergency preparednessHer first clientAbout our guest:Mary Beth Benton has had a long history of passion for pets and animals. From growing up around horses, to parrots and dogs. She now runs and operates her own pet business.Follow her on instagramCheck out her websiteGive us a call! (636) 364-8260Check out our Covid-19 resourcesFollow us on: Instagram, Facebook, TwitterSubscribe on iTunes, Spotify, Google, Stitcher, & TuneInEmail us at: feedback@petsitterconfessional.com

Topics on this episode:It’s going to be okFostering a pet in needStop trying to be productiveOh the places you’ll goGive us a call! (636) 364-8260Check out our Covid-19 resourcesFollow us on: Instagram, Facebook, TwitterSubscribe on iTunes, Spotify, Google, Stitcher, & TuneInEmail us at: feedback@petsitterconfessional.com

Topics in the episode:How he is spending his timeWhat his business looks like right nowWhat it’s like in NYCWhat lessons he’s learningHow will the industry be changed moving forwardWhat can we be doing right now to prepare for the upswingWords of encouragementThe takeaway? Just. Help. People.Follow Miguel on Instagram. No, seriously.His dog business account too.Give us a call! (636) 364-8260Check out our Covid-19 resourcesFollow us on: Instagram, Facebook, TwitterSubscribe on iTunes, Spotify, Google, Stitcher, & TuneInEmail us at: feedback@petsitterconfessional.com

Topics for this episode:Preparing for the futureGetting local adviceDon’t stop working on your businessNow’s a good time to adjust your yearly goalsLet’s limit our news consumption“Lost” clients and business vs business is on holdYou didn’t do this to yourself, it’s not your faultKeeping social media relevantOur Links:Check out our Covid-19 resourcesFollow us on: Instagram, Facebook, TwitterSubscribe on iTunes, Spotify, Google, Stitcher, & TuneInEmail us at: feedback@petsitterconfessional.com

Topics in the episode:Kelly’s updateHow has this impacted your house sitting journey?How has this impacted International house sitting in general?How do you think this will change the pet sitting/house sitting industry moving forward?What lessons can we learn from this? Business and/or personalCheck out our Covid-19 resourcesSee more show notes and a full transcript on our websiteFollow us on: Instagram, Facebook, TwitterSubscribe on iTunes, Spotify, Google, Stitcher, & TuneInEmail us at: feedback@petsitterconfessional.com

Brought to you by Time to Pet. Go to timetopet.com/confessional for 50% off your first 3 monthsLinks for Resources Kristin Mentioned:Here's the free tips and tools booklet link I talk about in the podcastAnd I'll give listeners this discount link on the items that I mention on the episode including my eBooks and hiring tools including the Application Packet and Pet Sitting Employee HandbookThe 30-Day Pet Sitting and Dog Walking Business Challenge was mentioned on the podcast and it's happening again June 2020:https://www.sixfigurepetbusinessacademy.com/30-day-pet-sitting-dog-walking-online-challengeMy upcoming COVID-19 pet business support / co-working online group. It's happening on Thursday, March 26, 2020 at 11am Pacific / 2pm Eastern. There’s a small fee to attend but no one will be turned away for lack of funds. Listeners who can't afford the small fee can email me at thrive@SFPBacademy.com if it’s a hardship for them and I'll get them in the group.Website at: www.SixFigurePetBusinessAcademy.comFacebook: https://www.facebook.com/SixFigurePetBusinessAcademy/Instagram: https://www.instagram.com/petbizcoach/Twitter: https://twitter.com/petbizcoachLinkedIn: https://www.linkedin.com/in/SixFigurePetSittingProsperous Pet Business Podcast: https://prosperouspetbusiness.com/pet-business-podcast/Follow us on: Instagram, Twitter, FacebookSubscribe on iTunes, Spotify, Google, Stitcher, & TuneInEmail us at: feedback@petsitterconfessional.com

Today’s topic:Caring for the pets of Covid-19 patientsStaying safeEthics around staying open vs closing for a timeCheck out our Covid-19 resourcesFollow us on: Instagram, Facebook, TwitterSubscribe on iTunes, Spotify, Google, Stitcher, & TuneInEmail us at: feedback@petsitterconfessional.com

Brought to you by Time to Pet. Go to timetopet.com/confessional for 50% off your first 3 monthsShow Outline:Check out our COVID-19 resource pageChanging your business model and adding new servicesHow’s your emergency plan doing?Investing in yourself (and business) nowInvesting in your communityBeing a resilient pet care professionalLinksGet connected with other sitters: Resilient and Thriving Pet Pros on Facebook with Colleen PelarGet Help with Depression and AnxietyInvest in yourself:CourseraPSI certification coursesLynda.com courses for any topic under the sunInvest in your CommunitiesShop local coffee shops with CloosivStaying active at homeNow is a great time to start eating betterVisit Orgain and use code: AMBASSADOR254 for 30% off AND free shippingGet Connected with us:Follow us on: Instagram, Twitter, FacebookSubscribe on iTunes, Spotify, Google, Stitcher, & TuneInEmail us at: feedback@petsitterconfessional.com