My Business is Your Business: Podcasts from Louis Feuer on Strategies for Building Revenues

Send us a textThis brief podcast presentation is a must listen to for all staff.  My message needs to be heard by everyone. The service you provide can generate significant revenues but can also destroy your business. Make this 10 minute presentation required listening. 

Send us a Text Message.The role of the manager is complex. Management requires an often challenging exploration of yourself and a careful understanding of those you are considering hiring.  This podcast is a conversation with Dovid Azerad, from NextArc, a coach to business owners and for those desiring to overcome the obstacles in their life.Together Louis and Dovid explore what makes for a successful business owner and manager.  Dovid gives managers so much to think about, both in regards to their own personality and those who seek employment.  He also offers some very interesting advice and how to evaluate the ego of those potential employees. Join Louis and Dovid for this interesting conversation about management and managers.

It's all about your business and your money. This episode opens your mind to all of the business financial issues you must address as you plan for your and your business. Everyone wants their business to make money, but there are ways to make money with the money you have earned. This program talks about ways to structure your business, tax issues to consider and how to begin thinking about retirement. This is a 20 minute crash course in business finance that opens eyes and creates more questions that may require you to seek expert advice regardless of where in the world you live. If you need more information please contact Louis at 954.838.7504 for clarification from this program's financial advisor, Darren Jurick, Jurick Financial Services. For the first time, Louis takes you on a financial journey!

This program gives you 6 simple marketing tips for those who attend any marketing events in their community.  Each step will give you something to think about, share with your business colleagues and to address as you plan for the next year. This short program will save you money and time that could be directed at more profitable business activities.  My goal is to take the guess work out of what events to attend and how to use your limited marketing dollars. I have attended hundreds of events and this is what I learned!

This program is a conversation about what makes a business successful.  Louis brings his own experiences and encourages others to evaluate their own shopping habits. This program is for all staff.  it is not about sales strategies, but about how to rethink what is the road to business success. This is the first program where Louis moves the conversation away from tasks and plans to help you understand what the customer expects. It is an enlightening and thoughtful presentation for staff at every level of the business.

The 7 tips identified in this episode focus on how to carefully plan your sales day.  Every day goes quickly for busy sales people but Louis addresses what you need to consider as you plan for a productive and profitable day.Learn the difference between two major types of calls and how to insure your schedule allows you to handle roadblocks that may happen when making the trip to a sales meeting. This program gives every sales and marketing person so much to think about!

The mind of the buyer is complex. So many thoughts to deal with before making the final buying decision. This short 7 minute program gives you a glimpse into what the buyer or purchaser may be thinking before handing you over cash or their credit card.  The 6 steps outlined will help you gain patience with the potential customer as they make a purchasing decision.  It is all about patience and Louis helps you understand why you need patience with every customer.  Great program to share with anyone who has any direct contact with a customer.

When all seems to go well, you are often surprised by the customer wanting to return what they purchased. This may be your first program address the all important return policy for your business.  The ten points addressed will provide you some key aspects of a return policy that may work for your store or business. Review the content of this episode with your partners and colleagues and with the content of this prog;ram begin developing a return policy that works for you and your customer.  This important program can be the determining factor whether a customer will ever want to do business with you now or ever again. 

 Most very call is a potential customer on the line or in your store. While you may not close a deal on this first interaction, what you say and how the interaction moves on can determine your revenues. Even if the deal is not closed the content of the conversation may be repeat. You may not only lose the revenue from one customer but the customer may repeat to others  the negative impression they have received from talking with you. This is an important program for your entire staff.  A great 9 minute episode that is important for your business success.

There is always the need for a carefully presented sales presentation. Whether to one person or a small group, there is never a second  chance to make that first impression. This episode is a program that should be played often so that in time you will quickly remember these important tips and strategies.  Having presented thousands of presentations, Louis shares important information and insights that you should be aware of as you approach your next sales call and company presentation.  Listen and share this short episode with all others in your company who will be asked to share information about your products and services.

This program focuses on 8 points to consider when developing a successful product sales program. Learn how to become an impressive and respected product sales person, know what the customer appreciates knowing about the product and the sale and how to set the stage for future sales - and a forever satisfied customer.   Learn about what to share with the customer regarding maintenance, warranties and returns. This less that 15 minute episode should be heard by all who are selling a product and closing the deal.

The unique program is about a sales strategies used successful by many, many business retailers from Burger King to your local car dealer. Learn how to work with an existing customer as you help them improve the value of the product they are already interested in purchasing. Upselling requires no additional investment in your company but can allow for significant increase in profits. This program will give key tips for educating you and your staff on the concept and strategy for upselling in your business.

This brief episode is about the most important marketing piece you have - you business card.  Listen as I share tips for the best card, what to put on the card, the materials to use and what to include. This is probably the only "business card" training you may ever have. Do not order any more business cards until you listen to this episode.

As you begin the New Year  this new podcast episode will be important as you plan for growing your business in the coming months. Many of the issues Louis addresses are great topics for ongoing staff meetings. There is so much to think about and Louis pinpoints many of the key elements that must be included in your business plan.  This program will have you thinking about elements in your business you just might not have thought about. Great short 10 minute program will be great for your next staff meeting.

This program continues the unique discussion about selling to seniors, - their needs, their thoughts, their requirements and expectations. This is a great program for anyone who sells to a senior or older population.  Wonderful for staff training, orientation and improving your sales skills -  and, of course, your revenues.

Louis gets personal on this episode of My Business and is Your Business focusing how the 10 basic selling strategies when selling to seniors. Louis, a well-known senior shares what seniors, need, want and appreciate from vendors.  This 15 minute program is important to share with all staff that deals, works,  or communicates with seniors. Louis shares from experience and makes you think about your own business and what you can do to improve your revenues. This program may be one of the most important episodes in the entire series. Make this a program a must listen to for all staff.

This episode provides you 5 important tips and tasks to increase your revenues. Louis explains the difference between marketing and sales and how the marketing strategy and plan set the stage for making more sales.  With close to 40 years of sales training experience Louis shares what he has learned from working with many of the most successful regional and national companies.  He makes it easy and real and in less than 10 minutes sets you on the way to creating a yearly marketing plan that will make a difference in your business. This is a program for all staff!

The issues addressed in this podcast regarding customer service strategies are based upon the book Louis wrote for American Health Insurance Plans.  Louis has presented hundreds of seminars, interviewed company owners and managers, reviewed customer service surveys from hundreds of companies and strongly believes it is service that will separate you from the competition. Take time to listen to this brief presentation that can make a business difference in your company. Louis educates and motivates like no other customer service  educator!

Do you want a large fry for 20 cents more?  Upselling has generated millions of dollars for companies and it can work for you.  Louis helps you understand the value of incorporating upselling strategies in your staff training and build your revenues by customer.   Once you learn about sharing options, increasing product sales and bringing more value, - you will see an increase in your income.  Upselling is a no cost opportunity to increase revenues.  It has made millions for Burger King and next time you are upsold a product you will never forget the strategies learned from this program.  Share this unique program with your entire sales and customer service staff.

Most sales and marketing professionals have never attended a program on NEGOTIATION. Make this short course be your first. In 15 minutes you will learn basic negotiation strategies, understand the mind of the negotiator and know when you are headed towards a winning deal. Share this program with all sales and marketing staff in your company.

Louis talks about selling products with a focus on the impact of talking about features and benefits. He reminds his audience about understanding what the customer is seeking when buying a product, what problem is to be solved and what the customer is looking to accomplish. Louis explains the difference between features and benefits and what may actually make the sale!

As a manager, supervisor or director, one the  key aspects of your work is to ensure you have a productive and educated work team. This program outlines many of the important training issues you should address from orientation, cross training and planning for specific staff educational needs. Louis addresses suggestions for insure increased productivity that enhances your brand and relationship with your customers. This may be the first program on this topic most managers have ever attended. Listen and share with your colleagues. and enjoy while Louis shares what he has learned as a management consultant and manager for close to 40 years. 

As you open your business in this post pandemic transition period there are so many issues to consider, but they are all centered upon making customers, families, referral sources and vendors feel comfortable working with your business.  What will we need to do, change or alter as we move forward? How do we learn about what may work best for our customers? Louis will provide you much to think about as you develop new strategies for growing and maintaining your business in the coming months. Great program to share with your employees at your next staff meetings.

Louis provides some easy to use tips and missions for that first time minutes of your next sales call. Everyone is in a hurry and you may not get a second chance to make that first impression. When the first five minutes goes well you have set the stage for growing, lasting and profitable relationship. Perfect program for those going out to meet new customers.

This episode focuses on the value and strategy of analyzing your business marketplace.  This session will help you create a new plan for monitoring your drive time, territory incomes, location of key referral sources and what might be some of your best planning options. Louis takes you through the process of defining key customer areas and reducing non revenue producing drive time.  Anyone on your staff who travels outside of the office will find this program valuable in their planning their work day. Time is money and Louis will help you make the most of your time in the field. 

This program is about how you grow as a business, regardless of the products and services you sell. Louis offers listeners a powerful message about why customers buy from you and the easy  steps you can take to insure you are meeting needs, offering solutions and insuring your positive imagine. This is dynamic short program is valuable for all staff - as everyone in your company must to become a solution vendor.

Louis has a conversation with Dr. Elenwoke from his office in Barcelona, Spain on issues related to patient engagement. Dr. Elenwoke reminds us about the challenges physician's face and he share with us his understanding how a dedicated and interested physician can make a significant difference in the clinical outcome. He renews your faith in the healthcare profession and will impress you with his dedication - being one of the most dedicated physicians you will ever meet,

Louis remains focused on helping you retain customers, avoid negative comments about your business and to learn from every complaint. This episode is for your entire staff. Louis defines the seriousness of every complaint whether it is real or not. Here he explains it is not the reality of the complaint you necessarily need to address, but the appearance to your customer. Listen to his conversation about the best customer training you can acquire directly from that unwanted complainer.

This episode is about a quick sales tip that can make all the difference in the progress of your sales relationship. When you begin your sales call with "two heads nodding" you are about to set the stage for a new productive and profitable business relationship. Louis brings you a simple strategy everyone can use at the onset of a sales call. Learn simple issues for agreement and how to find common ground with your customers and clients. Listen and share this program with all staff - as everyone is in sales! This program can also be viewed on Louis' YouTube Channel - Louis Feuer.

Have you ever listened to a program about your company job descriptions? This one may be your first and most important to insuring you have successful employees. Hear about the three most important elements when not only hiring staff but keeping staff productive. What should I include in the job description? How to make sure employees learn what the need to be continuously productive! This program will make you go back to every job description you have ever written and possibly even the one you read when you accepted your postion.

While most employees and businesses reject their angry customers, in this episode Louis helps us understand the power and value of the customer who complains. He reinforces the value of a complainer and reminds all staff members about listening to each and every customer and client who is complaining. While they often make us angry, bring their message to us at the wrong time, Louis helps you focus on what they say and what it can mean to the future revenues of your business. This episode is for all staff and has important reminders for everyone who might be engaging with a potential or existing client/customer.

Louis presents 5 quick and easy management tips and strategies that can make a tremendous difference in your business. Louis shares ways to effectively communicate with staff, information that should be shared, trends to look for and what numbers to watch for. Great program for any managers and supervisors who are at all responsible for increasing revenues. Louis provides a quick dynamic course for all managers.

As you plan for the New Year there is no more effective business strategy than taking a careful look back. Louis helps you recognize what you should evaluate from the past business year as you create a more effective operation in the New Year. This episode discusses issues related to past business errors, to marketing plans to cross training staff. Louis helps you in this short, dynamic program prepare for an outstanding new year with an episode that shoudl be shared with all staff and colleagues.

This program includes strategies and tips for searching for missing customers who might be an additional revenue source. The program guides you on what to do when you find your referral source or customer is no longer in the same position. The actions suggested in this episode can result in retaining old customers and initiating new ones. This can be a money-making program for your company.

There is only so much time to operate your business. This short program is the best reminder about how to be efficient and productive knowing there are time limits. Louis helps you look at time in a unique way knowing it can be saved or stored for a later date. Great program for all professionals and staff meetings.

This interesting program shares many networking strategies that are often not addressed at any meeting. Louis addresses everything from a quality business cards, how to begin a networking conversation, what to do when waiting in line with others and more. This could be the only networking program you have ever attended. Take a few minutes and let Louis help you with your networking at your next event.

I often have the feeling you are not talking directly to me or about anything that interests your customer. This program gives you tips on what may get the attention of a "potential" listener and someone that may want to spend money at your business. Learn about what may be the message that makes the customer believe - I should open the this email, listen to the message or take some time out my busy schedule to hear you out. Quick tips and strategies for anyone working directly with a customer.Watch the video on my YouTube Channel - Louis Feuer - and see the first 3 seconds. Shows you what I would look like when you first get my attention! A little role play.

This dynamic and insightful program is for those in the healthcare industry who receive clients/customers from professional referral sources. As a former social worker and case management administrator in a 1300 bed hospital, this is the time for I want to share information about how some referral sources think, how they often function and often what is important to them. Great program for your staff education and happy to share my experiences as I do with all of my programs. Get motivated and educated in all of my sessions.

Learn how "By the Way" selling strategy will increase your revenues. Understand how many companies have used this strategy to build revenues per customer through the presentation of product options and add-ons. Once you understand the "By the Way" selling tool you will find tremendous value in sharing this program with anyone in your business that my be involved in selling products. In this episode Louis presents a quick and easy tool for growing your business without any additional investment in your business operation.

It's all about the business promise. Louis discusses the power of your promise - when broken and when kept. This session drives home the importance of the promise made to customers, clients and referral sources. This program provides a reminder of how to protect your brand and insure you have gained the trust and respect of potential, new and existing customers. Listen to this program, share it with office colleagues and be aware of the impact of your promises.

Every business is characterized by the services they offer and the manner in which they handle their customers. Complaints can be devastating to your business. Louis helps you and your staff with outstanding quick tips for effectively handling a complaint, preserving your customer and insuring they are not headed off to your competitors. 15% of your business growth comes from the errors of others. Louis helps you make sure you are not sending business to your competitors.

Great phone tips and strategies for enhancing you customer service. A short course for anyone in your office who may handle the phone for a potential new customer.

A brief welcome from Louis telling you all about his New Podcast.