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In this "best of" episode, I'm sharing some golden nuggets from sales trailblazers, Jamie Crosby, Nick Kane, and Liz Heiman. They share the secrets behind scalable, trust-based referral selling to help you ditch haphazard "who do you know?" asks and start building referral systems that deliver. Today's show is packed with actionable advice on referral selling—the dos, the don'ts, and lessons learned from real-world sales situations. Outline of This Episode [00:41] Jamie Crosby's top three referral selling do's and don'ts [05:12] Importance of organically building relationships over time to generate referrals [06:28] Nick Kane on asking for referrals [11:41] Strategic networking using LinkedIn and CRMs [14:43] Liz Heiman on proactively reaching out for referrals [08:57] Checking in before asking referrals [17:09] Combining referrals with event networking [18:31] Referrals can be about more than just sales Earn It Before You Ask The first rule of referral selling is: never ask before you've earned it. Value comes before requests, and any referral agreement should always be transparent and in writing. Jamie Crosby suggests continually updating your referral sources—celebrate the wins and share the bumps in the road so they're never blindsided, a practice that deepens trust and professionalism. Jamie shares the story of when years of nurturing relationships paid off when, unprompted, multiple referral partners stood up to share testimonials about her business's impact. Thoughtfully built referral networks don't happen overnight, but their ripple effect can be truly magnificent. Timing, Tact, and Tenacity For Nick Kane, excellence in service is the foundational "do"—without it, no referral program stands a chance. He underscores the importance of educating customers on referral benefits and making the process straightforward and enticing for them. The key differentiator is timing. Ask too early, and you risk coming off as transactional; wait too long, and you may miss your window. Nick illustrates these principles with an example involving a multi-level referral chain to infiltrate a dream client account. By mapping connections, leaning on LinkedIn, and nurturing advocates at each step, he struck gold—not with a cold call, but a series of warm, credible introductions. Don't Make It Hard Liz Heiman champions a methodical approach, have a written plan, be proactive (maybe pick up the phone!), and most importantly, don't dump all the legwork on your customer. Instead of vague or open-ended asks, she suggests specificity: do your homework and invite your customers to simply confirm or connect, not to brainstorm on your behalf. Liz also shares how blending event networking with referral requests can yield better introductions. By encouraging clients to bring contacts to meetings, dinners, or information sessions, you transform referrals from awkward asks into mutually beneficial experiences. This creates more natural, lower-pressure entry points for growing your network, and helps your advocates help you more easily. Connect with Jamie Crosby Jamie Crosbie on LinkedIn Jamie Crosbie on Twitter Connect with Nick Kane Nick Kane on LinkedIn Nick Kane on Twitter Connect with Liz Heiman Liz Heiman on LinkedIn Liz Heiman on Twitter Connect With Paul Watts LinkedIn Twitter Subscribe to SALES REINVENTED Audio Production and Show Notes by PODCAST FAST TRACK https://www.podcastfasttrack.com
EPISODE TITLE: From New in Town to Top 10: How Events Built a Referral Business HOST: Michael J. Maher GUEST: Christine Pandolf DESCRIPTION: What if you moved to a brand-new city, knew almost nobody, and had to build a thriving referral-based business from scratch? That's exactly what Christine Pandolf did. After relocating from Upstate New York to the Lake Norman area of North Carolina, Christine obtained her real estate license during COVID and began searching for ways to build relationships and generate referrals. Through Referral Mastery Academy and the Event Mastery system, she discovered a repeatable process for creating meaningful events that bring people together, strengthen community connections, support local charities, and generate business. Today, Christine hosts multiple annual events including Spring Fling, Pie Day, community pool parties, and a monthly book club that has become one of her most consistent sources of referrals and revenue. In this episode, Christine shares how she plans events 6-8 weeks in advance using the Event Mastery system, uses formal snail-mail invitations combined with personal video texts, leverages sponsors to offset costs, and creates experiences people genuinely want to attend. You'll also hear the incredible story of the event she couldn't attend because she was sick—yet the event still ran flawlessly, generated referrals, and proved that a great system can work even when the host isn't present. Most importantly, Christine shares the emotional moment she realized she had built an incredible community around her business after moving to North Carolina knowing only her son. If you've ever wondered whether events really work, this episode is proof that they do. (7L) REFERRAL STRATEGIES AND PODCAST TOPICS: New City, Event Mastery SPECIAL OFFER: Want to learn the exact Event Mastery system Christine used to build her business and community? Event Mastery is included with your membership in Referral Mastery Academy. Visit ReferralMasteryAcademy.com to learn more. Visit ReferralsPodcast.com to download the invitation, door prize entry form, drink ticket, and signage from this episode.
The Fate roleplaying game line, once the flagship system for Evil Hat Productions, may be nearing its end, highlighted by the release of the next game, Umdaar, as a PDF-only product. Since the record-breaking Fate Core crowdfunding campaign in 2013, the line has steadily declined to less than 5% of the company’s sales, replaced by Blades in the Dark and Monster of the Week as Evil Hat’s main sellers. Fate originated around 2000 as a hack of the Fudge RPG, developed by Evil Hat co-founders Fred Hicks and Rob Donoghue, who aimed for a system that modeled fiction rather than physics. Hicks sees the release of Umdaar as an experiment to determine Fate’s future in the 2020s, acknowledging its significant impact as a game from the previous decade. John Blanche, the legendary illustrator whose art defined the “grimdark” aesthetic of the Warhammer 40,000 setting, has died. Blanche was best known for iconic works, including his depiction of the Emperor on the Golden Throne, which he intended to show as a ceremonial facade for pilgrims rather than the “real” Emperor. He retired from Games Workshop in 2023 after an association beginning in the seventies, leaving behind an enormous legacy. Tributes from fans and writers confirmed his profound influence, stating that his art was the reason many became involved in Warhammer 40,000 and that he defined an entire sub-genre of SFF. TTRPG crowdfunding surged in Q1 2026, with the number of successful campaigns that raised $100,000 or more growing by 35% year-over-year. The 21 campaigns reaching this milestone collectively generated an estimated $8,058,431, about 25% more than Q1 2025. The period featured a major success with Pumpkin Spice -A Magical Cozy RPG, which reached over $1.5 million, and also saw the launch of highly anticipated projects like Numenera: The Amber Archive and Blades ’68. Notably, only six of the featured games used Fifth Edition mechanics, and Gates of Krystalia became the highest-funded TTRPG project to date whose creator admitted to using AI-generated images in the book. The Book of Unnumbered Worlds is a new Kickstarter campaign from Kevin Crawford of Sine Nomine Publishing known for the “Without Number” series. This project is a system-neutral sourcebook designed to aid Game Masters (GMs) in building fantasy worlds or fleshing out existing settings. It features organized frameworks and step-by-step procedures with tags and tables for creating elements like maps, nations, societies, and monsters, and does not reprint material from previous “Without Number” books. In a notable statement, the campaign explicitly guarantees that “All art, writing, and design in this book is entirely human-created and does not involve the use of AI”. #faterpg #johnblanche #crowdfunding #withoutnumber Rascal News: https://www.rascal.news/with-the-release-of-umdaar-we-might-be-at-the-end-of-fate/ Book of Unnumbered Worlds Kickstarter: https://www.kickstarter.com/projects/sinenomineinc/the-book-of-unnumbered-worlds Cyberpunk RED: Ready-to-Run Essentials Bundle: $33 https://humblebundleinc.sjv.io/rEOrdG Free League BundleRPG Collection: $27.50 https://humblebundleinc.sjv.io/zzrGdm The Book of Unnumbered Worlds: https://www.kickstarter.com/projects/sinenomineinc/the-book-of-unnumbered-worlds Demonic Grimoire on Backkit: https://www.backerkit.com/c/projects/exalted-funeral/old-school-essentials-demonic-grimoire Hellblaster: Against the Cyberfiend: https://www.backerkit.com/c/projects/bloodstar-productions/hellblaster-against-the-cyberfiends Warmachine on MyMiniFactory: https://mmf.io/upturned Mantic Companion App: https://companion.manticgames.com/ Use our Referral code: MCTXEE Support Us by Shopping on DTRPG (afilliate link): https://www.drivethrurpg.com?affiliate_id=2081746 Matt’s DriveThruRPG Publications: https://www.drivethrurpg.com/browse.php?author=Matthew%20Robinson https://substack.com/@matthewrobinson3 Chris on social media: https://hyvemynd.itch.io/ Jeremy's Links: http://www.abusecartoons.com/ http://www.rcharvey.com Support Us on Patreon: https://www.patreon.com/upturnedtable Give us a tip on our livestream: https://streamlabs.com/upturnedtabletop/tip Donate or give us a tip on Paypal: https://www.paypal.com/ncp/payment/2754JZFW2QZU4 Intro song is “Chips” by KokoroNoMe https://kokoronome.bandcamp.com/
If word of mouth is your best source of new customers — but you don't have a system to drive it — you're leaving your best leads up to chance. In this episode, Scott Molchan breaks down exactly how to build a referral system that generates high-quality leads consistently, without spending a dollar on ads. You'll learn why your happiest customers aren't referring you more often, the exact moment to ask for a referral, and the word-for-word scripts you can use on your next job. Scott also covers how to automate the entire follow-up process so you never forget to ask — and how to make it so easy for your customers to refer you that they actually do it. In this episode you'll learn: •Why referrals close faster and cost less than any other lead source •The 3 real reasons landscapers aren't getting more referrals •The "Plant the Seed" script — word-for-word language for project jobs and maintenance routes •How to automate your referral follow-up so it happens every time without you thinking about it •Why incentives are nice but not the main driver of referrals Resources mentioned in this episode: •LeadSpeed Automated Follow-Up: https://leadspeed.io •Profits Up Inner Circle: https://milliondollarlandscaper.com/innercircle •Million Dollar Landscaper on YouTube: https://www.youtube.com/c/MillionDollarLandscaper Follow Million Dollar Landscaper: Website | Facebook | Instagram | YouTube #MillionDollarLandscaper #LandscapingBusiness #LawnCareBusiness #Referrals #WordOfMouth #LandscapingMarketing #SmallBusinessMarketing #LandscapeContractor #LawnCare #BusinessGrowth #HomeServiceBusiness #LandscapingTips #ProfitsUp #LeadSpeed #ServiceBusiness
In Part 1, Dave Carter joins Adam to share the story behind his rise from a cashier at Bradford & Bingley to becoming Managing Director of a £700m financial planning firm.The conversation covers the pre-RDR world, building a client bank from scratch, generating hundreds of referrals, developing advisers from non-traditional backgrounds, and the lessons learned from nearly two decades in one business.A fascinating look at ambition, opportunity, leadership, and why some of the best advisers don't start in financial services at all.
Sarah Hubbard is the founder of The Intentional Network and the upcoming author of The Intentional Networker (releasing January 2026). After building a $2M+ business where 85% of revenue comes from referral partnerships—no cold calling, no paid ads—Sarah knows firsthand that real business growth doesn't come from vanity metrics on social media, it comes from strategic relationships that convert. Her MAPP Framework has been tested by 500+ professionals across industries, helping them turn networking from awkward small talk into a repeatable system that generates qualified referrals and revenue. Sarah teaches entrepreneurs how to stop chasing engagement and start building relationships that actually close deals.Connect with Sarah here: https://www.linkedin.com/in/sarah-hubbard-flannery/https://www.facebook.com/sarah.hubbard.638116https://sarah-hubbard.com/Take our LinkedIn Scorecard Here:https://www.thetimetogrow.com/ecs-scorecard
Keeping it Real Podcast • Chicago REALTORS ® • Interviews With Real Estate Brokers and Agents
Natalie Taflinger returns to share how she's thriving in a shifting market by refusing to rush listings and having honest, data-backed conversations with sellers. She breaks down her pre-listing process, from low-hanging “bang for your buck” improvements to using comps and market feedback to guide pricing. Natalie also explains how community involvement and genuine relationships fuel her referral-based business, without heavy outbound marketing. Last, Natalie dives into her real-world marketing playbook, from Zillow Showcase to strategic touchpoints and buyer binders, that keeps clients coming back years later. If you'd prefer to watch this interview, click here to view on YouTube! Natalie Taflinger can be reached at natalietaf@icloud.com and 843-773-1728. This episode is brought to you by Real Geeks and Courted.io.
Learn how to turn complex legal services into clear, compelling marketing that actually converts. In this episode, you'll hear practical strategies for repurposing content, strengthening your online presence, and building referral relationships that consistently feed your law practice. In this episode, Steve Fretzin and Sylvia Garibaldi discuss: Niche marketing for divorce and legal professionals Positioning, messaging, and understanding your ideal client Repurposing podcasts, webinars, and video for multi-channel marketing Why referrals aren't converting like they used to Building referral partnerships through webinars and LinkedIn Key Takeaways: Growth comes from consistent, repeated action paired with learning and improvement, not just doing more of the same. Clear positioning and messaging are critical so referral partners and prospects instantly understand who you serve, what you do, and the results you deliver. Repurposing a single piece of content like a webinar or podcast into social posts, articles, and lead magnets is “marketing 101” and dramatically reduces the content burden. Referral conversion now depends heavily on your curated online presence, including your website, social media, podcast appearances, and especially a strong LinkedIn profile with social proof. Effective referral relationships require intention, follow-up, and the right partners; they're built over time through trust, value, and consistent communication, not one-off meetings. "In business and life, we tend to want to have the outcome first, but in reality, it does take time, it takes doing those reps and consistency, and so for me, doing that repeatedly has helped me build that habit." — Sylvia Garibaldi Check out my new show, Be That Lawyer Coaches Corner, and get the strategies I use with my clients to win more business and love your career again. Join the Be That Lawyer Community and connect with ambitious lawyers who are serious about growing their book of business, strengthening their brand, and becoming confident, consistent rainmakers. Ready to go from good to GOAT in your legal marketing game? Don't miss PIMCON—where the brightest minds in professional services gather to share what really works. Lock in your spot now: https://www.pimcon.org/ Thank you to our Sponsor! LEX Reception: https://www.lexreception.com/partners/bethatlawyer Rankings.io: https://rankings.io/ Lawyer.com: https://www.lawyer.com/ Ready to grow your law practice without selling or chasing? Book your free 30-minute strategy session now—let's make this your breakout year: https://fretzin.com/ About Sylvia Garibaldi: Sylvia Garibaldi, CEO and Founder of SG and Associates, is a business strategist and speaker who helps service-based entrepreneurs around the world to grow their business to 6 figures and beyond, in a way that is aligned and authentic to them. She is the creator of the Serve First, Sell-to-Many Program that has helped many of her clients achieve outstanding results. Over the course of 14 years, Sylvia has helped hundreds of financial, legal, mediation, and divorce professionals to grow their business and become leading experts in their field through results-driven marketing. Sylvia is a featured expert and speaker in leading publications and professional associations across the globe. Connect with Sylvia Garibaldi: Website: https://im-campus.com/ LinkedIn: https://www.linkedin.com/in/sylviagaribaldi/ Instagram: https://www.instagram.com/sylvia.sgandassociates/ Connect with Steve Fretzin: LinkedIn: Steve Fretzin Twitter: @stevefretzin Instagram: @fretzinsteve Facebook: Fretzin, Inc. Website: Fretzin.com Email: Steve@Fretzin.com Book: Legal Business Development Isn't Rocket Science and more! YouTube: Steve Fretzin Call Steve directly at 847-602-6911 Audio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it.
If your OBGYN practice has solid referral volume but growth keeps stalling, this episode is going to reframe the entire problem. Most OBGYN practices don't have a marketing problem or a demand problem. They have a conversion problem — and it's playing out in the invisible space between when a referral is made and when a patient actually shows up on the schedule. In this episode, Alisa Conner walks through: The emotional backdrop OBGYN patients arrive with — and why even small friction derails the process The math behind $525,000+ in annual revenue loss from referral leakage alone Three specific breakpoints that cause referred patients to disappear: the silent referral, the unprepared patient, and the invisible referral partner Practical, process-based fixes for each — no marketing budget required A step-by-step action plan to calculate exactly what referral leakage is costing your practice This episode is designed for practice administrators and physician-owners at specialty OBGYN practices who want to stop losing revenue they already earned. The Referral & Patient Recovery Lab opens June 4th. Founding membership is capped at 20 spots. Join the waitlist: https://alisaconner.com/lab
What happens after you've figured out how to consistently generate referrals? In this Where Are They Now episode, I sit down with alumni client Jackie Ho, architect and co-founder of Ho & Lacy Architecture, to discuss her referral journey. Jackie shares how she moved from needing more referrals to focusing on better referrals and how that shift transformed her business growth strategy. Resources and links mentioned in this episode can be found on the show notes page at http://www.staceybrownrandall.com/416
Text the Wedding Planning HotlineIn this episode of The Planner's Edit, Desirée Adams breaks down three different approaches to referral building in the wedding industry: industry events, curated retreats, and relationship marketing. Inspired by her recent experience attending Kinetic at the Inn at Perry Cabin, Desirée shares what creates meaningful industry relationships, and why strategic networking looks very different at higher levels of business growth.If you've been wanting stronger referrals, deeper industry relationships, and a more sustainable approach to networking, this episode will help you rethink how referral building really works.Links Mentioned in the EpisodeFind the Full Shownotes HereWork with Desiree for business coaching and mentorship
Chaosium is reviving the iconic The Great Pendragon Campaign for the 6th edition of the Pendragon tabletop RPG, originally created by Greg Stafford. Known for exploring 80 years of Arthurian legend, the updated campaign will be released in multiple volumes over two years, starting with Pendragon: The Boy King in August 2026. This first entry covers nearly twenty in-game years during King Uther Pendragon’s reign, focusing on a period of chaos and civil war that sets the path for Camelot’s rise. The new version is built upon notes and updates drafted by Stafford before his passing, aiming to integrate his complete vision of Arthurian Britain. MCDM has launched a free alpha playtest for their upcoming Crows tabletop RPG, a survival horror dungeon crawler set in a post-apocalyptic fantasy world. The game, influenced by the OSR style, casts players as “Crows” searching for treasure in ancient ruins. Key mechanics emphasize survival and attrition, featuring equipment-driven character design, treasure-based advancement (where experience is gained from bringing loot back to town), and a central slot-based inventory system. Magic is unpredictable and lethal, combat is fast and dangerous, and time in the dungeon is tracked using Dungeon Turns and usage dice for resources. The playtest is centered on the multi-level “Blood Library” adventure, and players are asked to submit feedback before June 29th, 2026. MÖRK BORG Heresy Supreme, the first video game adaptation of the apocalyptic MÖRK BORG tabletop RPG, is now available in Early Access. This is a side-scrolling action RPG featuring “souls-like” combat that is brutal, slow, and requires careful timing, where death is a constant element. The game’s premise involves a desperate attempt to stall the Apocalypse in a cursed, dark fantasy world. The developers plan to keep the game in Early Access for six months to a year, and they are actively engaging the player community to help shape future features, including voting on the next playable Class. Venger's Decks has released the physical edition of The Chaos Card Deck TTRPG, a complete, rules-light, card-based system designed for zero-prep tabletop adventuring. The game's main appeal is its extreme portability and accessibility, using a single tarot-sized deck to handle mechanics for character creation, session generation, and on-the-fly monster encounters. The Chaos supports both solo and group play through a simple structural loop (The Keep, The Realm, return) that accommodates fluctuating player counts. The physical release, which is intended as a tactile upgrade over the free digital rules, also includes downloadable assets like high-definition battle maps and printable character sheets. #pendragon #crowsrpg #morkborg #vengerdecks Mork Borg: Heresy Supreme: https://store.steampowered.com/app/3216800/MRK_BORG_Heresy_Supreme/ https://www.morbidwaregames.com/ Pendragon Campaign: https://www.chaosium.com/blogpendragon-the-boy-king-the-epic-ttrpg-campaign-returns/ MCDM Patreon: https://www.patreon.com/mcdm Chaos Cards: https://thechaosttrpg.com/products/the-chaos-card-deck-tabletop-roleplaying-game Demonic Grimoire on Backkit: https://www.backerkit.com/c/projects/exalted-funeral/old-school-essentials-demonic-grimoire Hellblaster: Against the Cyberfiend: https://www.backerkit.com/c/projects/bloodstar-productions/hellblaster-against-the-cyberfiends Warmachine on MyMiniFactory: https://mmf.io/upturned Mantic Companion App: https://companion.manticgames.com/ Use our Referral code: MCTXEE Support Us by Shopping on DTRPG (afilliate link): https://www.drivethrurpg.com?affiliate_id=2081746 Matt’s DriveThruRPG Publications: https://www.drivethrurpg.com/browse.php?author=Matthew%20Robinson https://substack.com/@matthewrobinson3 Chris on social media: https://hyvemynd.itch.io/ Jeremy's Links: http://www.abusecartoons.com/ http://www.rcharvey.com Support Us on Patreon: https://www.patreon.com/upturnedtable Give us a tip on our livestream: https://streamlabs.com/upturnedtabletop/tip Donate or give us a tip on Paypal: https://www.paypal.com/ncp/payment/2754JZFW2QZU4 Intro song is “Chips” by KokoroNoMe https://kokoronome.bandcamp.com/
Relying only on referrals might feel safe, but it could be the very thing limiting your growth. In this episode, Spencer breaks down the hidden costs of running a referral-only remodeling or custom home business. He walks through the five-pillar framework Builder Funnel uses to help builders and remodelers create consistent, scalable growth through marketing, conversion optimization, nurturing, sales processes, and attribution tracking. If you've hit a plateau and want to grow beyond the limits of word-of-mouth alone, this episode lays out the roadmap for building a true marketing engine.
Want to build exclusively by referral? Book a discovery call to see if the 3-month group cohort is right for you.Have questions or need help?
Antonio Hernandez, Director of Public service Programs for the SF-Marin LRS, Julie Traun, Director of Court Appointment Programs, and Jill McInerney, Child Welfare Specialist and Chair of the LRIS Committee of the Bar Association of San Francisco all join YLR Host, Jeff Hayden, to talk about their shared goal of informing and protecting the public.
Are we prepared for the massive socio-economic divide of the looming quantum computing era?In this deep-dive episode of The Edge of Show, sponsored by Datavault AI, we welcomed Nathaniel Bradley, CEO and co-founder of Datavault AI. A prolific inventor holding over 70 patents , Bradley unpacks the shift from binary computing to quantum light computing, and what it means for human talent, data sovereignty, and security.Discover how Datavault AI is building the ultimate "toll booth" for digital assets. And how they outline their agnostic blockchain framework, which allows corporations to manage, evaluate, and monetize data using NASDAQ-backed systems. Also discover a groundbreaking perspective on robotics: introducing high-definition audio and wireless interoperability to give robots a universal communication layer.If you want to know how blockchain, AI, and quantum keys are turning data from a cost center into a massive revenue generator, this episode is a must-watch.Support us through our Sponsors! ☕ Want to make content like ours? Sign up with Castmagic to make your creative process easy: https://bit.ly/CastmagicReferral Work smarter, grow faster. Automate your SEO, get AI insights, and manage all your clients in one place with Helm. Start today 50% off your first month at helmseo.com
Chosen by Justin, Only the Lonely arrived in 1991 as a gentler, more bittersweet John Candy vehicle than the broad comedy many audiences might have expected. Written and directed by Chris Columbus and produced by John Hughes and Hunt Lowry, the film brought together Candy, Maureen O'Hara, Ally Sheedy, Anthony Quinn, James Belushi and Kevin Dunn for a Chicago-set romantic comedy-drama with a softer heart than its VHS-era packaging probably suggested. A widely reported production budget is not readily available, but the film earned around $21.8 million domestically after opening wide through 20th Century Fox in May 1991.The production leaned heavily into real Chicago texture, with principal photography beginning on 1 October 1990 and running until 22 December 1990. Locations included North Avenue Beach, the Pump Room, St. John Cantius Church, Greektown and Comiskey Park, with additional interiors built at Chicago Metropolitan Studios. Reception was mixed-to-positive in the period, with particular praise for the performances, and the film has since picked up a modest legacy as one of John Candy's more tender, underrated leading roles: less “falling through furniture,” more “quietly breaking your heart while still making you laugh.”Trailer Guy SynopsisIn a city of crowded bars, roaring trains and overbearing family dinners, one Chicago cop is about to face the most terrifying case of his career: falling in love.Danny Muldoon is loyal, dependable, kind-hearted… and still very much under the command of his mother. But when he meets Theresa, a shy funeral home worker with a quiet charm, Danny sees the possibility of a life beyond guilt, duty and being emotionally handcuffed to the family sofa.Fun FactsOnly the Lonely was Maureen O'Hara's first feature film appearance in roughly two decades, bringing a classic Hollywood presence into a very early-90s comedy-drama.Chris Columbus reportedly wrote the role of Rose with Maureen O'Hara in mind, which is ambitious casting energy of the highest order.The film's title comes from Roy Orbison's famous song “Only the Lonely,” giving the movie an instant dose of old-school melancholy before anyone even says a word.John Candy plays a romantic lead here, which makes the film stand apart from many of his broader comic roles of the 1980s and early 1990s.The cast includes both Macaulay Culkin and Kieran Culkin in small roles, because apparently the early 90s had a legal requirement that at least one Culkin appear somewhere near a John Hughes production.Maurice Jarre, the Oscar-winning composer behind classics such as Lawrence of Arabia and Doctor Zhivago, provided the score.The film was shot in the same general Chicago orbit as several John Hughes-associated productions, helping give it that familiar neighbourhood feel rather than a glossy studio rom-com sheen.Anthony Quinn appears as Nick, the persistent neighbour with eyes for Rose, adding some old-school screen charisma to the film's family chaos.The story has often been compared to Marty, the 1955 romantic drama about a lonely bachelor trying to find love while dealing with family pressure.Support the ShowIf you enjoy the show and would like to support us, we have a Patreon here.If you're listening on Apple Podcasts or Spotify, leaving us a 5-star review (and a short comment) really helps more people discover the show. It's quick, free, and makes a huge difference.Referral links also help out the show if you were going to sign up:NordVPNNordPassthevhsstrikesback@gmail.comhttps://linktr.ee/vhsstrikesback
If your functional medicine referral volume has softened recently — or if you've noticed that certain partners who used to send patients regularly have gone quiet — this episode is for you. Referral leakage in functional medicine doesn't announce itself. It builds slowly, driven by unanswered communications, confused patients, and referral partners who feel like they're sending patients into a black hole. By the time the numbers become undeniable, the relationships are already damaged. In this episode of The Profit Loop, Alisa Conner walks through the specific ways functional medicine practices lose both patients and referral partners — often without realizing it until the damage is done. She covers the $1.5 million math behind conservative referral-leakage numbers, the physician-departure vulnerability that most practice administrators haven't prepared for, and what a dual-referral process — one that tracks both the patient and the partner — actually looks like. What you'll take away from this episode: Why functional medicine referral relationships are more fragile than they appear — and how they erode silently The math on what 20% referral leakage costs a 1,300-patient practice annually How treating referral partners transactionally is costing practices they can't afford to lose The dual referral process gap and what each track needs to include Why this is a trust infrastructure problem — not a marketing problem A three-step action plan you can begin executing before the end of the week Resources mentioned: Referral & Patient Recovery Lab — founding cohort opens June 4th, waitlist now open: https://alisaconner.com/lab
BioConsumer Investigator Dale Cardwell is a six-time Emmy award-winning journalist and TV and radio host based in Atlanta. In 2009, he founded TrustDALE, a free online research and referral site for consumers. His website certifies companies based on a seven-point investigative standard that Dale developed from 30-plus years of analyzing how consumers got burned. He realized that identifying companies that weren't engaging in those negative practices would proactively protect consumers. When consumers choose companies certified by the TrustDALE team, they are further protected by the TrustDALE $10,000 Make It Right Guarantee™.
Click here to watch on YouTubeWealth isn't just about what you make—it's about what you keep. If the "bucket is leaking" despite your hard work, this is your 2026 roadmap to financial freedom. In this episode, we pull back the curtain on: The "10 Taxes" quietly draining your income every single month. Why $100k today only buys $53k of what it did in 2000. The "Rainmaker Bottleneck" and how to scale past yourself. Referral dialogues that turn one listing into three. Stop the leaks and start building your legacy.YOU WILL LEARN:• Why lifestyle spending can quietly keep you from getting ahead.• How inflation erodes the value of your money over time.• Why strategic tax planning is essential to long-term wealth building.MENTIONED IN THIS EPISODE:Buffini Coaching LiveNOTEWORTHY QUOTES FROM THIS EPISODE:“Money is less about math and more about mindset.” – Brian Buffini“Everybody has a money story, especially your partner.” – Brian Buffini“You cannot save your way out of inflation.” – Brian Buffini“You have to invest your money, and it has to grow at a higher rate than inflation.” – Brian Buffini“You don't need results in 30 days. You just need to see the dedication to the effort.” – Brian Buffinithebrianbuffinishow.com Hosted on Acast. See acast.com/privacy for more information.
How do you scale a credit repair business to $10 million? Bruce Politano just made Credit Repair Cloud history as the first ever $10 Million Award winner, and he's breaking down exactly how he did it. Bruce is the founder of Credit Repair Junkies, made the Inc. 5000 two years in a row, and runs the largest credit repair outsourcing operation in the industry. In this episode, he gives the real version of his road to $10 million, the lessons that nearly broke his first business, and why he sold a 7,000-client company only to start over from scratch. He gets tactical too, sharing the exact pitch he uses to land lender partnerships, the Facebook tagging strategy that generates leads daily, the 5x5x5x5 follow-up method, and the five questions every credit repair CEO must answer to scale on purpose. Whether you're stuck at $5K a month or grinding toward your first million, this is the kind of advice you only get from someone who's actually done it. Tune in! P.S. Join the #1 event to grow your credit repair business: http://creditrepairexpo.com/ Key Takeaways: 00:00 Intro 02:46 The Real Road to $10M. No Highlight Reel 06:00 7,000 Clients From One Strategy and Zero Ad Spend 07:20 Why He Sold It All and Started Over 09:10 Impact Over Income. Why the Money Stops Being Enough 13:00 Stop Being the Face. Build a Business That Runs Without You 18:44 The Biggest Mistake New Owners Make With Ads 20:56 Why Free Clients Is a Bad Idea and What to Do Instead 23:08 How to Land Your First Lender Partner 25:08 Stop Marketing to Everyone. Aim for the Bullseye 30:40 Zero to $100K Is Stepping on Legos 35:10 When to Hire Your First Employee 37:06 Stop Obsessing Over Leads Before You Have a Foundation 40:48 How to Get Clients for Free Using Facebook 47:10 How He Took 6 Months Off Without Touching the Business 01:02:28 The One Automation That Saves the Most Time 01:04:42 Customer Service Beats Results Every Time 01:07:36 The Best Time to Ask for a Referral 01:09:26 Rapid Fire Questions 01:10:06 What's Next for Bruce and How to Reach Him Additional Resources: Credit Repair Junkies Get a free trial to Credit Repair Cloud Get my free credit repair training 5 Possible Reasons and How to Fix Them Make sure to subscribe so you stay up to date with our latest episodes.
Jesse Malinowski breaks down the three things actually holding Southeast actors back from getting signed — and calls out exactly why the "you need a referral" and "you need a demo reel" advice is costing you time. Get Scene Unscripted digs into headshot strategy, how to write a cover letter agents actually read, and the AWA "Zoom Test" method for finding your biggest appeal. If you've been chasing an agent in Atlanta or the Southeast and feel stuck, this episode is the game plan you weren't given.Join Our Newsletter:https://getscenestudios.us7.list-manage.com/subscribe?u=7660af20fdb3c04d6b6516591&id=eecb804958Join out Patreon!https://www.patreon.com/cw/GetScenePod
Episode 9: Referral Leakage, Potato Fields, and Johnny Cash with Zac Rice On this episode hosts Angie Shin and Dave Smith engage with healthcare operations and analytics professional, Zac Rice from Bingham Memorial in Blackfoot, Idaho. Zac walks through the full arc: how you find internal referral leaks, fix them with people and process, then partner with the right technology to turn a one-time win into a compounding system that funds MRIs, robots, and better care for a rural community. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen/
Today, we are delighted to welcome Lyndsi Edgar, the Founder and CEO of eLuminate Marketing. Lyndsi talks to Eric about entrepreneurship, content marketing, LinkedIn, automation, AI, and staying top of mind with clients and prospects. She also shares how she built eLuminate Marketing, the lessons she learned while growing the agency, and the systems, processes, and mindset shifts that helped her scale the business. Stay tuned for more! Lyndsi's Journey Lyndsi studied marketing and then worked for various marketing agencies. While working in digital marketing and social media, she noticed that small business owners were unable to access authentic, high-quality content that looked like Fortune 500 marketing without the Fortune 500 price tag. So, she launched eLuminate Marketing to help local businesses grow through authentic content. She initially gave herself six months to find clients before deciding whether to continue, and 12 years later, her agency continues to thrive and grow. Networking Lyndsi found her first clients through networking, nonprofit work, and being involved on boards in her community. Most of her business development happened face-to-face before eventually evolving into online lead generation. Processes Lyndsi explains that it's essential to create processes before hiring. You need clear onboarding systems, communication standards, and documented procedures for employees to understand what they need to do without constantly relying on you. Today, AI tools make it far easier to record workflows, generate transcripts, and create standard operating procedures. Who to Hire Lyndsi recommends hiring people for areas that are not your strengths and work you do not enjoy. Her first hires were to do her accounting and graphic design. Hiring in those areas allowed her to focus on growth and strategy. LinkedIn About five or six years ago, Lyndsi began focusing on LinkedIn, and it eventually became the number one lead source for eLuminate Marketing. Although many people dismiss LinkedIn as it's full of bots and AI-generated content, she believes there are still opportunities for businesses that create authentic, value-added content focused on the specific needs and problems of their ideal clientele. Strong Content Instead of talking about your accomplishments, it's important to create content that provides solutions and value. Lyndsi recommends building one large piece of long-form content around a single topic each month, then turning it into multiple smaller pieces of micro content throughout the month. Content Ideas Another strategy Lyndsi uses is creating content around frequently asked questions. She looks at what people are typing into Google and AI tools. She ensures her content addresses those questions directly, as that helps her create practical, searchable content that aligns with what potential clients are already looking for. Balancing Personal and Professional Content On LinkedIn, you should focus mainly on value-add professional content, with only a small percentage dedicated to personal content. AI Lyndsi understands that AI can support research, editing, messaging, and content workflows. Still, it cannot replace the knowledge, stories, systems, and operating methods her agency has developed through years of experience. She believes those stories, insights, and years of knowledge are what elevate content beyond generic AI-generated material. AI can assist the process, but it cannot replace human wisdom and experience. Staying Top of Mind Consumption drives conversion. The more people consume your content, the more likely they are to work with you. Consistent posting, emails, display ads, and remarketing all help move people through the funnel faster. Defining Your Ideal Client Before creating content, Lyndsi recommends narrowing down your ideal clients. eLuminate Marketing focuses on professional service firms, particularly law firms, commercial real estate, and wealth management firms. Her content speaks directly to those industries, so the right people are more likely to stop, read, and engage. Automation and CRM Systems Lyndsi uses automation tools and workflows in HubSpot to stay in front of leads and clients without manually handling every interaction. Different industries and stages of the funnel receive different emails, content, and ads. She recommends that small business owners implement a CRM system instead of relying on spreadsheets. Tracking Metrics and Dashboards Over the last several years, Lyndsi's agency has been using dashboards to monitor sales, email marketing, and overall business performance. She reviews metrics regularly with her sales team to identify where adjustments and optimizations are needed rather than relying on her gut instinct. The Importance of a Growth Mindset Lyndsi believes one of the most important skills for business owners is maintaining a growth mindset. As technology, AI, the economy, and client expectations constantly evolve, businesses cannot remain locked into old ways of operating. Flexibility One of Lyndsi's priorities is to create flexibility for her family. Her long-term vision is to build a business that can continue to operate smoothly while she spends extended time traveling outdoors with her family in an RV. Bio: Lyndsi Edgar Lyndsi Edgar is the founder of eLuminate Marketing, a digital marketing agency specializing in professional services firms. With 15+ years in digital marketing, she helps law firms, CRE brokers, and consultancies grow beyond referrals through her proprietary framework, The eLuminate Effect. Her work has been featured in Forbes, HuffPost, and Forbes Woman. Connect with Eric Rozenberg On LinkedIn Facebook Instagram Website Listen to The Business of Meetings podcast Subscribe to The Business of Meetings newsletter Connect with Lyndsi Edgar eLuminate Marketing On LinkedIn
The 5-Meeting Referral Strategy: One Intro Every Time Hi everyone, Carl Gould here with your #70secondCEO. Just a little over a one-minute investment every day for a lifetime of results. Now I'm trying to make it sound fun, like, yay, referral party, but we also call it a one-to-one house call. It's a meeting with somebody where you sit down and you say to them, Here's what's going on in my world. And here's what a good introduction looks like for me. Tell me what's going on in your world and what a good introduction makes for you. And we don't get off the phone until we make at least one introduction for each other. You do that with five people every month. Who can I introduce you to that's meaningful? Now you might not always get a perfect qualified lead. That's why you want to do five. You might say, Oh, well, my son or daughter is about to take their SATs to get into college. Oh, I know a great, you know, SAT tutor. I'll make that introduction. All right. Well, I was hoping for someone that was going to buy 10 units, but I'll take the SAT tutor. Sometimes it's that, sometimes it's just relationship building. Like and follow this podcast so you can learn more. My name is Carl Gould and this has been your #70secondCEO.
Hi everyone, Carl Gould here with your #70secondCEO. Just a little over a one minute investment every day for a lifetime of results. I don't know where the universe or the volcanic activity that regulates this is, but when I have 12, I get no leads. When I have 36 or 48, leads, the quality of them goes down. Somewhere in that bubble of 24, and here's what I think, I think it's because I stay in touch with them, their frequent dinner or networking people, I see them on a regular basis, we tend to talk a lot, we tend to have deep conversations, something pops. So if you don't have 24 referrers, set that as a goal. If you could look and say, all right, so how many accountants, how many attorneys, how many realtors, how many business brokers, how many private equity funds? Like and follow this podcast so you can learn more. My name is Carl Gould, and this has been your #70secondCEO.
Hasbro recently cancelled a Dungeons and Dragons action game being developed by Giant Skull, the studio led by former Star Wars Jedi director Stig Asmussen, though Giant Skull is currently looking for a new publishing deal. Meanwhile, Hasbro CEO Chris Cocks has announced that more D&D crossover products are in the works, drawing inspiration from the success of Magic: The Gathering, and he described the upcoming space opera RPG Exodus as “D&D in space”. Separately, the United Wizards of the Coast union reported that WotC and Hasbro have hired a union avoidance firm and are conducting a daily anti-union campaign via email. Wizards of the Coast launched “Drops,” a new weekly and monthly feature providing content like maps, spells, and feats exclusively for D&D Beyond Hero and Master tier subscribers. While intended as a value-add, Drops content cannot be shared among campaign members using the Master tier subscription—the traditional core benefit of the service—and access is lost if a subscription is cancelled. D&D Beyond executives claim this restriction is a necessary tradeoff to ensure designers are paid, but this shift effectively encourages every player in a group to purchase a minimum Hero Tier subscription to access all player-facing material. Worlds Beyond Brawl is a campaign showcasing the One Page Rules Compatibility Program by offering over 500 3D printable models across 53 skirmish warbands from 18 miniature companies. All models are fully compatible with One Page Rules’ free games, Grimdark Future: Firefight and Age of Fantasy Skirmish, with custom stats provided on the Army Forge web app. The models are professionally supported and test-printed, available for personal use only, and are delivered to a user’s MyMiniFactory library upon pledging. Modiphius is running its “Press Start to Play” spring sale for the next 40 days, offering savings of up to 50% on a massive list of RPGs, board games, and accessories. The sale includes major titles such as Fallout: The Roleplaying Game, Star Trek Adventures 2E, and Dune: Adventures in the Imperium, as well as a large collection of Fallout miniatures. Recommended RPG highlights include Homeworld: Revelations, Infinity, and the pulp WWII title Achtung! Cthulhu. Dungeon Scrawl launched a free, instant, and browser-based map generator for TTRPGs that requires no installation or account. This easy-to-use mapmaking app is presented as a solution for Game Masters who need maps quickly during a session or a starting point for a new project. The feature uses procedural generation (not AI) to instantly create fully explorable, gridded dungeon maps. Users can customize the results by adjusting input criteria such as overall map size, layout style, room count, room size and shape, and corridor length and width.Every map generated is fully editable. Finished maps can be exported for use on any Virtual Tabletop (VTT), or they can be printed or broadcast to a TV/monitor using the “Send to Tabletop” tool for in-person games. The Random Dungeons feature is currently available in beta. Free RPG Day 2026 will take place on June 27th, featuring 30 unique tabletop RPG publishers and accessory makers who will provide free modules, quick start guides, and accessories to participating Friendly Local Game Stores. Publishers participating this year include Paizo (with a Pathfinder 2E and Starfinder 2E adventure), Chaosium, Darrington Press (with a Daggerheart adventure), and Marvel (with a Multiverse RPG preview). The goal is to raise awareness of the TTRPG hobby, and customers are advised to use the official store locator and show up early due to limited inventory. #wotc #myminifactory #modiphius #dungeonscrawl #freerpgday2026 Modiphius Sale: https://modiphius.net/collections/pressstartsale Dungeon Scrawl: https://app.dungeonscrawl.com/ Free RPG Day 2026: https://freerpgday.com/ Demonic Grimoire on Backkit: https://www.backerkit.com/c/projects/exalted-funeral/old-school-essentials-demonic-grimoire Hellblaster: Against the Cyberfiend: https://www.backerkit.com/c/projects/bloodstar-productions/hellblaster-against-the-cyberfiends Warmachine on MyMiniFactory: https://mmf.io/upturned Mantic Companion App: https://companion.manticgames.com/ Use our Referral code: MCTXEE Support Us by Shopping on DTRPG (afilliate link): https://www.drivethrurpg.com?affiliate_id=2081746 Matt’s DriveThruRPG Publications: https://www.drivethrurpg.com/browse.php?author=Matthew%20Robinson https://substack.com/@matthewrobinson3 Chris on social media: https://hyvemynd.itch.io/ Jeremy's Links: http://www.abusecartoons.com/ http://www.rcharvey.com Support Us on Patreon: https://www.patreon.com/upturnedtable Give us a tip on our livestream: https://streamlabs.com/upturnedtabletop/tip Donate or give us a tip on Paypal: https://www.paypal.com/ncp/payment/2754JZFW2QZU4 Intro song is “Chips” by KokoroNoMe https://kokoronome.bandcamp.com/
Are you planning on the sale of your practice to fund your retirement, but waiting until you're already exhausted to think about it? In this episode, Dr. Lauryn sits down with Dr. Ruth Mannschreck to talk about why practice owners need to start preparing for a future sale years before they ever plan to leave.Together, they discuss how to increase the value of your clinic beyond revenue, why selling on an upward trend matters, and how owner dependency, weak systems, referral risks, and team uncertainty can hurt your resale value. Ruth also shares what she learned from selling two practices, why your team should be part of the transition conversation, and how to build a clinic that is more turnkey, more transferable, and more aligned with the legacy you actually want to leave behind.Key Takeaways:Preparing your practice to sell should start long before retirement. The strongest sales happen when the clinic is still growing, energized, and positioned as a valuable opportunity—not when the owner is burned out and ready to escape.Your practice value is about more than revenue. Referral systems, team culture, intellectual property, patient retention, vendor relationships, and documented SOPs can all help make your clinic more attractive to the right buyer.Owner dependency can kill a future sale. If the practice runs entirely on your face, your name, your hours, or your personal relationships, a buyer may see it as purchasing a job instead of a business.A successful transition protects more than your paycheck. The right sale considers your team, your patients, your culture, and the next owner's ability to succeed after you leave.Guest Bio:Dr. Ruth Mannschreck is a dentist, practice management strategist, and owner/founder of Shoreline Strategies LLC. After building a successful dental practice from the ground up, a life-altering family experience led her to reduce her clinical hours from 40 to 25 per week while maintaining and eventually exceeding the practice's previous production levels. That shift inspired her to create a streamlined business model focused on strong systems, high-performing teams, and magnetic company culture. Today, Dr. Ruth helps practice owners build clinics that can run more efficiently, support a better life, and prepare for a stronger eventual sale.Get your free Prep Your Business To Sell ChecklistFind out how you can work with Ruth by visiting Shoreline StrategiesFollow Ruth on LinkedInResources:Follow Dr. Lauryn: Instagram | Facebook | LinkedInFollow She Slays on YouTubeMentioned in this episode:Holistic Marketing HubWant to attract ideal patients to your clinic? No time to utilize your clinic's social media pages? Holistic Marketing Hub teaches you (or one of your team members) exactly how to use your clinic's Instagram account to find and attract those patients in your community. Use code "SheSlays" to get $200 off!Holistic Marketing HubTo learn more about CLA and the INSiGHT scanner go to the link below and enter code SHESLAYS when prompted.CLA
Growing Your Firm | Strategies for Accountants, CPA's, Bookkeepers , and Tax Professionals
Are you running an accounting practice that relies entirely on your own personal production, or have you built a scalable business that can exist independently of you? For accounting firm owners, managing partners, and CPAs starting firms, understanding how to shift from manual operations to an acquirable business model is the ultimate goal. In this episode of Growing Your Firm, host David Cristello sits down with Joe Manganelli, the former founder and CEO of Calculate. Joe shares his incredible journey of launching, scaling, and successfully selling his outsourced CFO and accounting firm in under seven years. He pulls back the curtain on his aggressive top-line growth strategies, pricing models, and how he scaled his team to nearly 45 headcounts with zero outside funding. In this episode, we explore: - The Bootstrapped Blueprint: How Joe scaled Calculate to a $10M run rate without taking on venture capital or outside investment. - Top-Line Growth vs. Profitability: The strategic decisions behind running a high-growth firm (averaging 75%+ year-over-year) with modest margins. - Frictionless Client Acquisition: Transitioning from exhausting networking events to building a highly efficient, inbound B2B referral network. - The "Experienced" Hiring Strategy: Why your first operations managers and team members should have more experience than you do to truly offload workflow responsibilities. - The Reality of M&A: What the modern sale structure looks like for accounting firms, from equity rollovers to earnouts and transition periods.
What if one person putting their neck out for you was all it took to change the entire trajectory of your life? In this episode, Nas Vou, founder of Do It Digital and host of CEO Insights, shares how a journey that started at McDonald's at age 14 led him from chronic illness and corporate sales in Australia to running a growth-focused digital agency from the Mediterranean island of Cyprus. Along the way, one man at Coca-Cola put his reputation on the line for a young, ambitious kid without a degree, and nothing was ever the same after that. Nas didn't get the role he applied for at first. He got the one below it. Then he got the one he originally wanted. Then he built a career on the back of what that one referral made possible. Today he helps B2B companies sign clients using high-converting funnels and outbound strategies, and he still sends thank-you messages to the man who made it all possible. [00:04:00] What He Does and Who He Serves Founder of Do It Digital, helping B2B companies sign clients Specializes in outbound strategies, sales funnels, and lead generation Hosts CEO Insights podcast on Spotify, YouTube, and Apple [00:05:00] From McDonald's to the Mediterranean Started working at 14; wanted his own money and his own destiny Got sick with glandular fever and chronic fatigue early in his career Cut his teeth in sales; discovered he was naturally wired for people Spent the last eight years transitioning from coaching into agency work [00:07:00] Client Impact: From Website to Strategic Partner Started with a single website project for a consultant Client kept giving more projects as trust grew They became full strategic partners, serving the client's own clients A transactional project turned into a friendship, a partnership, and a network [00:10:20] Why Referrals Should Never Lead with Commission Leading with "send me referrals and I'll pay you" is the wrong message Referrals work because you want to deepen the relationship, not make money Your reputation travels with every person you refer Only refer people whose character and competence you can stand behind [00:13:40] The Relationship That Changed Everything: Ashon Cohen Was 19 with no degree when he asked Ashon, a Coca-Cola rep, to help him get an interview Ashon put his name and reputation on the line to get Nas in the door Nas got the role and bought a house at 22 He credits that one referral for the entire trajectory that followed [00:17:00] What That Referral Made Possible Coca-Cola gave him world-class sales training and professional development That career momentum opened doors that would have taken years otherwise He still messages Ashon on LinkedIn to say thank you His belief: sometimes all you need is one person to give you a chance [00:21:40] When the Student Is Ready Serendipity in relationships happens when you are ready to receive it Trust of character plus trust of competence equals zero friction People who have been in the right rooms think about relationships differently Values alignment is what makes connections last across distance and time [00:26:00] One 26-Minute Conversation, Four Incredible People Had Craig Ballantyne on his podcast; one conversation led to four connections Kevin was the fourth or fifth person to come from that single introduction Geography stopped mattering once shared values were in place Podcasts and communities are how you scale one-to-one relationship building [00:29:00] Closing Thought: Deepen What You Already Have Ask yourself: how can you deepen the relationships you already have? Moving countries showed him how quickly you can lose the networks you relied on Consistent conversations keep connections alive across distance and time KEY QUOTES "Trust of character and trust of competence. When those two trusts are there, there's zero friction and things can just flow." - Nas Vou "Without people, nothing really matters. As long as humans are around, people will always need people." - Nas Vou CONNECT WITH NAS VOU Website: https://www.doitdigital.agency LinkedIn: https://www.linkedin.com/in/nasvou Facebook: https://www.facebook.com/nas.vou Thanks for tuning in! If you liked my show, please LEAVE A 5-STAR REVIEW, like, and subscribe! Find me on: Apple Podcasts | Spotify | iHeart Radio | Stitcher
Tune in to our weekly LIVE Mastermind Q+A Podcast for expert advice, peer collaboration, and actionable insights on success in the Probate, Divorce, Late Mortgage/Pre-Foreclosure, and Aged Expired niches! Today's episode centers on the importance of leading with empathy, providing value first, and positioning yourself as a true problem solver when working probate and distressed property leads. Members share real-world probate experiences involving complicated family dynamics, missing heirs, and long-term follow-up, reinforcing that patience, consistency, and relationship-building often create opportunities years later. Much of the discussion focuses on avoiding “commission breath” by prioritizing the client's needs, using thoughtful questions, active listening, and natural conversation to build trust and uncover motivation. The group also highlights the value of flexible communication strategies, strong referral networks, personalized outreach, and creative marketing techniques that help agents stand out in crowded markets. The episode concludes with a reminder that long-term success comes from combining empathy, consistency, and a solutions-first mindset to create trust, referrals, and lasting business opportunities. Key Takeaways Treat working leads like a full system: consistent follow-up, coaching, and marketing systems help to create more consistent long-term results. Leading with empathy instead of pressure: listen first, help people through difficult situations, and avoid “commission breath” during conversations. Using confidence and flexibility on calls: scripts are described as guides rather than rigid formulas, with tone and adaptability playing a major role in building trust. Probate success requires patience and persistence: One featured story highlighted how consistent follow-up over several years eventually led to a successful closing. Standing out through personalization and unique marketing: add personal touches to mailers and experiment with different marketing approaches to separate yourself from competitors. Creating value through referrals and additional resources: partnerships, referrals, and offering extra solutions will position you as a trusted advisor. To learn more, visit https://www.AllTheLeads.com or call (844) 532-3369 to check how many leads are available in your market. #RealEstateCoaching #ProbateRealEstate #RealEstateInvesting #MotivatedSellers Previous episodes: AllTheLeads.com/probate-mastermindInterested in Leads? AllTheLeads.comJoin Future Episodes Live in the All The Leads Facebook Mastermind Group: https://facebook.com/groups/alltheleadsmastermindBe sure to check out our full Mastermind Q&A PlaylistSupport the show
Hi everyone, Carl Gould here with your #70secondCEO. Just a little over a one minute investment every day for a lifetime of results. What can we bring in? What are other activities? So if you look at the second one right there, one of the things that I like to have is I like to have I found over the years, I don't know what the magic science is behind it. I don't know how the planets rotate to make this work. After 35 years as an advisor and 40 years as an entrepreneur total, what I found is if I maintain a good stable of 24 people that will refer me once per year, that helps my deal flow stay pretty active. That means once a year, these 24 people are going to say, Hey Carl, you should meet so-and-so. Hey Carl, here's an investor. Hey Carl, here's a landlord. Hey Carl, here's a realtor. Hey Carl. You see what I mean? That gets me to a month, and I found that that's pretty consistent. Like and follow this podcast so you can learn more. My name is Carl Gould and this has been your #70secondCEO.
Jon Herold comes in Thursday admittedly light on show prep and heavy on improvisation, which turns out to be a feature not a bug. Colorado Democrats just censured their own governor at a 90% vote for having the audacity to commute Tina Peters' sentence, and Jon asks whether this is a genuine internal party revolt or a coordinated effort to rehab Polis as a future national candidate. Former Biden deputy attorney general Lisa Monaco is now facing a DOJ referral alleging she shielded Microsoft from cybersecurity enforcement actions that her own office pursued against other, smaller contractors. Jon also picks up Joshua Bittle's thread on the $1.776 billion anti-weaponization fund: the real story is not the political optics, it is whether Trump used the Judgment Fund to bypass standard congressional appropriations, and what that means for executive power going forward. The American Reserve Modernization Act would authorize the US Treasury to acquire up to one million Bitcoin over five years and codify Trump's strategic Bitcoin reserve into law. Jon is skeptical Congress will pass it and loves the idea anyway. Trump also appeared somewhere with a man whose belly button demanded and received the full attention of the show for approximately fifteen minutes. Jon has no regrets.
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Welcome to the first episode of our AI season. This conversation features Animoca Minds. We're affiliate partners, so if you find what they're building useful and choose to use our link, it's a simple way to support the show. This isn't a paid sponsorship and we're sharing our honest views.In this episode we sat down with two industry leaders from Animoca Brands: Minh Do, Chief Operating Officer, and Kenneth Shek, CEO of Moca Network.In this episode, we explore:The rapid advancements in AI and how they are reshaping the landscape of technology.The role of blockchain in supporting AI agents and enhancing user experiences.Animoca Brands' latest creation, Animoca Minds, a personal AI mind designed to work for you while you sleep.The importance of identity and data ownership in the evolving digital landscape.Real-world applications of AI agents, including how they can help manage personal tasks and improve communication with loved ones.Tune in to discover how these technologies are set to revolutionize our daily lives and the future of digital identity. Don't forget to like, subscribe, and hit the notification bell for more insights into Web3, AI, and emerging tech culture!Support us through our Sponsors! ☕ Want to make content like ours? Sign up with Castmagic to make your creative process easy: https://bit.ly/CastmagicReferral Work smarter, grow faster. Automate your SEO, get AI insights, and manage all your clients in one place with Helm. Start today 50% off your first month at helmseo.com
Released in 1986, Crocodile Dundee was directed by Peter Faiman and co-written by Paul Hogan, Ken Shadie, and John Cornell, with Hogan also starring as the now-iconic Mick Dundee. Made on a modest budget of around A$8.8 million, the film was designed to be a broad, crowd-pleasing Australian comedy that could travel internationally — which is exactly what it did, with all the subtlety of a bloke walking into a New York hotel with a knife the size of a paving slab.Filming took place across Australia and the United States, including Queensland, Kakadu National Park in the Northern Territory, and New York City. Linda Kozlowski was cast opposite Hogan as American journalist Sue Charlton, while the supporting cast included John Meillon, David Gulpilil, Mark Blum, and Michael Lombard. The film became a worldwide box-office phenomenon, earning more than US$328 million globally and turning Mick Dundee into one of the most recognisable screen characters of the VHS era.TRAILER GUY PLOT SYNOPSISDeep in the Australian Outback, where the wildlife wants to kill you and the locals treat mortal danger as light admin, one man has become a legend. His name is Mick Dundee — hunter, survivor, charmer, and possibly the only man alive who looks at a crocodile and thinks, “G'Day”When a New York journalist travels across the world to meet him, she finds more than just a story. She finds a man who doesn't quite fit into polite society, mostly because polite society has fewer snakes, fewer campfires, and significantly less casual knife work.But when Mick Dundee swaps the Outback for Manhattan, the jungle changes. The predators wear suits, the streets are full of noise, and our hero must face his greatest challenge yet: modern civilisation. Strewth, New York doesn't know what's coming.FUN FACTSCrocodile Dundee was inspired in part by the real-life exploits of Australian bushman Rod Ansell, whose survival story helped feed the mythic quality of Mick Dundee.Paul Hogan was already a major TV personality in Australia before the film, thanks to The Paul Hogan Show, but this movie made him an international star.The screenplay received an Academy Award nomination for Best Original Screenplay, which is not bad for a film best remembered by many people for one very specific knife comparison.Paul Hogan won the Golden Globe for Best Actor in a Motion Picture, Musical or Comedy for his performance as Mick Dundee.The film was released in Australia in April 1986 and in the United States in September 1986, where it became a major hit.There are different cuts of the film: the international version was slightly shorter and adjusted some Australian slang for overseas audiences.The famous “Walkabout Creek Hotel” scenes were filmed at the Walkabout Creek Hotel in McKinlay, Queensland, which became a tourist destination after the movie's success.The film was a huge success on UK television, drawing a massive Christmas Day audience when it aired on BBC One in 1989.A restored 4K version, Crocodile Dundee: The Encore Cut, premiered in 2025 with several edits and updates for modern release.MUSICCheckout the parody music from the show on Spotify here.SUPPORT THE SHOWSupport the Show If you enjoy the show and would like to support us, we have a Patreon here. If you're listening on Apple Podcasts or Spotify, leaving us a 5-star review (and a short comment) really helps more people discover the show. It's quick, free, and makes a huge difference. Referral links also help out the show if you were going to sign up:NordVPNNordPassthevhsstrikesback@gmail.comhttps://linktr.ee/vhsstrikesback
Dana sits down with Whitney Howerton, RDH, to unpack a career that didn't follow a straight path. Whitney shares how an initial goal of becoming a dentist shifted into dental hygiene, then evolved into clinical practice, education, industry leadership, and eventually a vice president role within a global dental company. What stands out isn't a perfectly mapped plan, but a pattern: she stayed engaged, said yes to aligned opportunities, and continued building skills that translated across settings. This episode is a must-hear no matter where you are in your dental hygiene journey!
Can you actually build and deploy a fully functioning business live on the air? In this groundbreaking episode of The Edge of Show, we sit down with Zach and Jason Francis featuring Willo AI. We're affiliate partners, so if you find what they're building useful and choose to use our link, it's a simple way to support the show. This isn't a paid sponsorship and we're sharing our honest views.In this episode watch a live, unscripted demo where a single prompt transforms a raw idea into a complete business backend infrastructure, including automated market research, brand identity, landing page creation, GitHub repositories, and live Stripe payment integration, all in under 10 minutes.The Francis brothers dive deep into their 15-year entrepreneurial journey, explaining how they built systems to eliminate disconnected tools and siloed information. They also showcase Helm SEO, their advanced automated marketing platform designed to optimize content cadence and secure visibility in both traditional Google searches and modern AI Answer Engine Optimization (AEO).If you've been sitting on an idea because of technical hurdles or a lack of time, this episode reveals the ultimate blueprint for executing at lightning speed.Support us through our Sponsors! ☕ Want to make content like ours? Sign up with Castmagic to make your creative process easy: https://bit.ly/CastmagicReferral Work smarter, grow faster. Automate your SEO, get AI insights, and manage all your clients in one place with Helm. Start today 50% off your first month at helmseo.com
Hey Winner, If marketing has ever felt uncomfortable or forced, this conversation will feel like a breath of fresh air. I'm joined by Morgan Law, a bookkeeper and educator, to talk about a different approach—one that's rooted in relationships, trust, and the work you're already doing well. We unpack how referral-based marketing can become a steady and sustainable way to grow your business without feeling like you're constantly promoting yourself. Morgan shares practical ways to turn happy clients into natural advocates, how to build genuine referral partnerships, and how to ask for referrals in a way that feels aligned and easy. If you've been craving a more grounded way to grow, this episode will meet you right where you are. Rooting for you ~ Gabe New to the podcast? Start here: https://redhotmindset.com/podcast-start/ LISTEN TO HEAR: Why referral-based marketing works so well for service-based businesses How to identify and nurture strong referral relationships Simple ways to ask for referrals without feeling awkward or salesy When referral incentives make sense and how to approach them thoughtfully LINKS MENTIONED IN EPISODE: Morgan's website: https://finepoints.biz/ CONNECT WITH ME: ➡️ Website: https://redhotmindset.com/ ➡️ Join the Red Hot Accountability Club: https://redhotmindset.com/rha/ ➡️ Free mini course: Craft Your Marketing Strategy Without Social Media: https://redhotmindset.com/marketing/ ➡️ Free workshop: 3 Secrets to Making Progress on Your Goals without Burnout—Even When Life Feels Chaotic: https://redhotmindset.com/goals/
Starting off as a new grad dental hygienist can feel less like a transition and more like a sudden increase in expectations—on your time, your body, and your decision-making. Dana is sharing all the tips she wishes she had as a new grad hygienist! This episode centers on a simple but often overlooked skill: daily reflection. When you begin to notice your timing, your stress, your pain levels, and the small inefficiencies in your operatory, you start to see patterns—and patterns are what allow you to make meaningful adjustments. One practical takeaway: at the end of each day, rate your pain and stress on a scale of 1–10 and identify one friction point you can improve tomorrow, whether that's adjusting your instrumentation sequence, modifying your setup, or investing in tools that support your ergonomics. Over time, these small, consistent changes protect both your clinical performance and your long-term health.
Smart Agency Masterclass with Jason Swenk: Podcast for Digital Marketing Agencies
Would you like access to our advanced agency training for FREE? https://www.agencymastery360.com/training Have you ever hired someone to free up your time and found yourself working more hours than before? Have you hit a point where your reputation for quality is actually the thing keeping you stuck in every project? Today's featured guest and his wife have been building their agency for over 22 years. For most of that time, the business ran on referrals, no defined niche, and two founders doing most of the work. Six years ago, they got serious about building a real team. In this episode, he talks honestly about what that transition looked like, why his technical strengths became a liability as the agency grew, how a lack of sales infrastructure was quietly making their delivery problems worse, and what the shift to actually picking clients has done for their operations. Olivier Bridgeman is the co-founder of Bridge Media, a marketing and web agency serving businesses in residential construction, renovation, and maintenance—recognized as the builders of credibility. Although it has been operating for over two decades, Olivier and his wife made the decision to build a real team and install the infrastructure that would let the business grow beyond them just six years ago. The agency now has 11 people, and Olivier is in the process of evolving out of the operator role and into something closer to CEO, working through the mindset and structural challenges that come with that shift. In this episode, we'll discuss: The expected cost of adding more people When your biggest strength turns you into a bottleneck Fixing sales to fix the delivery problem Sponsors and Resources This episode is brought to you by Wix Studio: If you're leveling up your team and your client experience, your site builder should keep up too. That's why successful agencies use Wix Studio — built to adapt the way your agency does: AI-powered site mapping, responsive design, flexible workflows, and scalable CMS tools so you spend less on plugins and more on growth. Ready to design faster and smarter? Go to wix.com/studio to get started. Herringbone Digital: If you're thinking about exiting now, planning a few years ahead, or just want to understand your options, you should know about Herringbone Digital. They're not a typical financial buyer. They're operators who actually understand what it takes to build and scale an agency because they've done it themselves. Their approach is simple: invest in great founders, protect what's already working, and help agencies scale faster. Go to https://www.herringbonedigital.com/swenk and start the conversation. Why Adding People Made the Work Harder Before It Got Easier After years of being the sole force behind the business, the motivation to build a team was simple: bring on people, hand off work, and get time back. The reality was that the first hires created more work, not less. Olivier and his wife had to deliver their own work, review and redo the team's work before it went to clients, manage schedules, clarify responsibilities, and absorb the cost of onboarding, all at the same time. This is the Manager stage in full effect, and it is the stage where most founders assume something is broken when it is actually just the expected cost of the transition. What Olivier describes is exactly what makes this stage so difficult: you used to know what you were doing every afternoon. Now you have to manage your own calendar and everyone else's. The invisible work of managing people, training them, setting expectations, and maintaining quality does not show up on any timesheet. It just accumulates. The goal is to move through this stage quickly, not to stay in it and hire more people on top of it. When Your Biggest Strength Becomes the Bottleneck Olivier's programming ability, which was his edge at the start, became a trap as the team grew. When you are the best technical person in the room and there is a problem in front of you, the reflex is to fix it. It is faster. It is cleaner. And it quietly signals to the team that you do not trust them to solve it themselves. The pattern is common across founders who built their agencies around a specific skill. The capability that created the business eventually becomes the reason the founder cannot leave it. Every time Olivier jumped in to fix something, he was reinforcing the team's dependency on him rather than building their ability to handle it independently. The structural answer is not to stop caring about quality. It is to raise the standard through coaching and systems rather than through personal intervention. The goal is a team that can hit 80 percent of what you would have done, on their own, then coach them to 82, then 85. Perfection is not the benchmark. Capability without you is. What Fixing Sales Did to Their Delivery Problem For most of Bridge Media's existence, new business came through referrals and local relationships. That felt safe. Working some local events and being known within their market was enough for a while. In practice, it meant every client was different, every project required a different set of skills, and the team was constantly starting from scratch. The founders had to stay deeply involved because the work never became repeatable enough for anyone else to own it. Two years ago, Olivier and his wife made a deliberate shift toward building an actual sales function. The downstream effect was not just more leads. It was better client fit, more predictable project types, and a team that could finally develop real expertise in a consistent area of work. When you build a pipeline, you get the ability to be selective. When you are selective, you take on clients your team can actually serve without the founders embedded in every deliverable. Referral dependency does not just create revenue risk. It creates a structural trap that keeps founders in the operator seat far longer than necessary. The Mindset Shift That Has to Happen Before the Role Can Change Olivier knows he needs to step back, and it is still hard. Not because the systems are not there, but because the identity is hard to separate from the work. When you have spent years building a culture of teamwork and being present for the team, stepping into a more removed role can feel like abandonment, both to the team and to yourself. The reframe that matters here is not about working less. It is about what the business actually needs from you at each stage. You may think that your biggest contribution to the agency is your time, but at the CEO level your job is: Setting the vision Communicating it consistently Coaching the leadership layer Protecting the culture through behavior rather than through presence Steering direction That work is roughly 20 hours a week when done correctly. The challenge is that most founders do not believe that until they have experienced it, and the discomfort of having fewer hours filled pushes them back into the operator role they just worked hard to leave. Recognizing the rubber band effect for what it is, significance-seeking disguised as contribution, is what makes it possible to stop pulling yourself back in. Do You Want to Transform Your Agency from a Liability to an Asset? Looking to dig deeper into your agency's potential? Check out our Agency Blueprint. Designed for agency owners like you, our Agency Blueprint helps you uncover growth opportunities, tackle obstacles, and craft a customized blueprint for your agency's success.
In this special AI edition of The Edge of Show, we sit down with Nils Pihl, CEO of Auki Labs, to explore the intersection of robotics, behavioral engineering, and the "real-world web". Based in the robotics hub of Hong Kong, Pihl explains how Auki Labs is building the posemesh protocol, a decentralized system that allows humans, robots, and AI to share a unified spatial understanding.Discover how DePIN (Decentralized Physical Infrastructure Networks) is revolutionizing industries from retail to urban planning, and why Pihl believes physical AI co-pilots will soon outperform the impact of today's Large Language Models.Support us through our Sponsors! ☕ Want to make content like ours? Sign up with Castmagic to make your creative process easy: https://bit.ly/CastmagicReferral Work smarter, grow faster. Automate your SEO, get AI insights, and manage all your clients in one place with Helm. Start today 50% off your first month at helmseo.com
Chosen by Chris, Heat arrived in 1995 as Michael Mann's grand, granite-jawed crime epic: a nearly three-hour Los Angeles thriller with the emotional temperature of a fridge full of loaded handguns. Produced by Mann and Art Linson, the film brought together Al Pacino and Robert De Niro on-screen for the first time, backed by a frankly ridiculous ensemble including Val Kilmer, Jon Voight, Tom Sizemore, Ashley Judd, Amy Brenneman, Wes Studi, Mykelti Williamson and Ted Levine. With a reported budget of around $60 million, this was not some cosy little cops-and-robbers caper; it was prestige crime cinema wearing an expensive suit and staring silently out over the freeway.Mann shot Heat across Los Angeles with an obsessive eye for real streets, glass towers, night skies and urban loneliness, giving the city the feel of a living, humming machine. The production became famous for its realism, its meticulous preparation and its muscular sense of place, while the film went on to earn strong reviews, solid box office returns and a lasting reputation as one of the defining American crime films of the 1990s. Its influence can still be felt in modern heist films, police thrillers and brooding men looking meaningfully at skylines.Trailer Guy Plot SynopsisIn a city where every streetlight hides a secret, one master thief lives by a code: never get attached to anything you cannot walk away from in thirty seconds flat.But when a relentless detective begins closing in, two men on opposite sides of the law discover they may understand each other better than anyone else ever could. One hunts. One runs. Both are trapped by the lives they chose.This winter, Los Angeles becomes a battlefield of loyalty, obsession, coffee, suits, guns, and the sort of emotional repression that can only be solved by staring across a table like two divorced panthers.Fun FactsHeat was adapted from ideas Michael Mann had explored years earlier in his 1989 TV film L.A. Takedown.The character Neil McCauley was inspired by a real criminal pursued by Chicago police officer Chuck Adamson.Despite both appearing in The Godfather Part II, Pacino and De Niro did not share scenes in that film, making Heat their first proper on-screen pairing.The famous diner conversation was shot with multiple cameras to capture both actors' performances naturally.The film's long runtime meant its original VHS release had to be split across two tapes, which feels deeply appropriate for a film this committed to being massive.Dante Spinotti's cinematography uses natural and practical lighting to give the film its cool, metallic Los Angeles atmosphere.Kate Mantilini, the restaurant used for the iconic meeting scene, later closed in 2014.Christopher Nolan has cited Heat as an influence on his approach to Gotham City in The Dark Knight.The film's weapon handling and shootout sequences are often praised for their realism and have become a benchmark for crime-action filmmaking.MUSICCheckout the parody music from the show on Spotify here.Support the ShowIf you enjoy the show and would like to support us, we have a Patreon here.If you're listening on Apple Podcasts or Spotify, leaving us a 5-star review (and a short comment) really helps more people discover the show. It's quick, free, and makes a huge difference.Referral links also help out the show if you were going to sign up:NordVPNNordPassthevhsstrikesback@gmail.comhttps://linktr.ee/vhsstrikesback
Brittany Wragg's dental hygiene journey reflects what it looks like to build a career while also managing real-life responsibilities. From entering dentistry with no experience to completing hygiene school as a working mom, she outlines what it takes to stay consistent and achieve long-term goals. If you're questioning your timeline or capacity to move forward in this profession, this conversation offers a grounded look at where steady progress can get you!
Doc Danny explains how cash-based clinics can build a six-figure referral engine through retention, recurring revenue, and long-term patient relationships instead of constantly resetting through discharge-based care. In This Episode, You'll Learn Why retained patients refer far more than discharged patients How "super brand ambassadors" drive predictable growth Why recurring revenue stabilizes clinics and reduces stress The difference between resetting clinics and compounding clinics How wellness, training, and maintenance systems increase referrals Why warm referrals outperform paid digital leads How 50 retained patients can generate over $500K annually Key Takeaway The best referral systems are built through long-term relationships and recurring value. Clinics that retain patients create stronger revenue, stronger referrals, and far more stability than clinics constantly restarting from zero. Technology Spotlight Save time and improve patient connection with AI-powered documentation. Try Claire free for 7 days. Free Resource Want help building a compounding cash practice? Join the free 5-Day Challenge. More PT Biz Training Subscribe to PT Biz Training on YouTube Connect Physical Therapy Biz PT Entrepreneur Podcast
Google Review Policy Changes: What Coworking Operators Must Do Right Now Google issued major updates to its Maps user-generated content policy in April 2026, and if you've been relying on any of the review strategies that have been standard practice in coworking for years, you need to stop and read this now. These changes directly affect how you can ask for, manage, and even display Google reviews. And it's not just about new reviews Google has deployed Gemini AI enforcement tools that are actively scanning your existing review history for violations. Phase three enforcement, which includes ranking penalties, is expected in May and June 2026. There is no time to sit on this. In this episode, Jamie walks through all eight policy changes and exactly what you need to do about each one. Why Your Google Business Profile Is Non-Negotiable Before diving into the changes: your Google Business Profile is the top of the funnel for your coworking business. When someone searches "coworking near me" or "meeting rooms near me," the map pack is what they see first and your profile is what lives there. It gets 10 to 20 times the traffic your website gets. Reviews are a core part of what keeps that profile current, credible, and ranking well. Losing review functionality or getting your profile suspended is not a minor setback. For most coworking operators, it is effectively a lead generation crisis. That's why this update matters so much. The 8 Policy Changes 1. No More Onsite Review Solicitation: You can no longer ask customers to leave a review while they are physically in your space. Google considers this pressured solicitation. That means: No verbal asks to members or meeting room users while they're on site No tablet at the front desk with a review prompt pulled up No QR codes in the space linking to your Google review page No asking event attendees on their way out the door Google can detect when reviews are submitted from your business location and will flag patterns of onsite reviews as inauthentic. What to do: Remove any review-related signage and QR codes. Replace with neutral language "We'd love your feedback" without mentioning Google specifically. Shift all review requests to automated follow-up emails or texts that go out after someone has left the building. 2. No More Incentivized Reviews: You cannot offer anything of value in exchange for a Google review. That includes: Free day passes or meeting room credits Membership discounts Referral program perks tied to leaving a review Staff bonuses or KPI tracking tied to Google reviews Contests or challenges (including internal programs like the Google Review Challenge we've run in Community Manager University, which need to be restructured) Offering to refund a visit or provide a credit in exchange for removing or revising a negative review What to do: Decouple your review strategy from any rewards or referral programs entirely. If you run a review challenge or staff incentive program, restructure it around general feedback, not Google reviews specifically. Focus team energy on delivering experiences worth writing about organically. 3. No More Review Gating Review gating means filtering customers based on their likely sentiment before directing them to Google. The common setup looks like this: ask for a thumbs up or thumbs down, send the happy people to the Google review page (defaulted to five stars), and send the unhappy people to a private feedback email. That is no longer allowed. Every customer must receive the same call to action, sent to the same destination, regardless of how they might feel about their experience. This increases your exposure to negative reviews, which means two things matter more than ever: delivering a genuinely great experience, and getting in front of problems immediately before someone leaves the space unhappy and heads straight to Google. What to do: Audit any gating logic in your CRM automations whether you're using CoLevel, ActiveCampaign, HubSpot, or another platform. Update those sequences so everyone receives the same follow-up with neutral feedback language. Remove direct links to Google reviews with language specifically asking for a Google review. You can still link to your Google Business Profile; you just cannot use the word Google or make it a conditional destination. 4. No Asking for Specific Content or Staff Name Mentions You cannot coach reviewers to mention specific products, services, or team members by name. That means: No asking members to mention private offices or meeting rooms in their reviews No asking guests to thank a specific community manager by name No staff incentive programs built around getting mentioned in reviews Google's AI will scan for these text patterns and flag or remove reviews that appear to have been coached. This is particularly tricky because keyword mentions in reviews do help with SEO but the path forward is to create experiences so compelling that people mention what matters naturally, without being asked. What to do: Let reviewers write whatever they write. If you want meeting room reviews, set up automated follow-ups specifically triggered by meeting room bookings people will naturally describe what they did. SEO-optimize your Google Business Profile through other means, including your posts, which you can and should still be doing intentionally. 5. No Fake Reviews Every Google review must reflect a genuine customer experience. Reviews from friends, family members, or team members who haven't actually used the space as a customer will be removed. This is especially common during new space launches, when operators ask their personal networks for support. What to do: Don't ask for reviews from non-customers. It wastes everyone's time and it won't hold up. Put that energy into getting reviews from real members, meeting room users, and event guests through compliant automated systems. 6. No Cross-Platform Review Campaigns You cannot use other platforms (social media, email lists, community groups) to coordinate Google review campaigns. That includes: Posting in your Facebook group asking members to leave a Google review Sending an email blast to your full membership asking for reviews Promoting a "Review Friday" push in your member Slack channel Instagram Stories with a link to your Google review page Google can detect when a batch of reviews comes in all at once and will flag that pattern as coordinated and inauthentic. What to do: Replace campaigns with individual, automated, trigger-based follow-ups. The goal is a steady drip of reviews tied to specific interactions (a tour, a day pass, an event, a membership milestone), not a wave that arrives all at once. This also distributes the timing naturally so no pattern gets flagged. 7. No AI-Generated Reviews Google's AI can detect text generated by ChatGPT, Claude, and similar tools and will remove those reviews. Even if you're sending compliant automated emails, if you suggest that members use AI to write their review or provide a template they can feed into AI, those reviews could still get flagged. What to do: Do not suggest that members use AI to write reviews. Do not provide pre-written review templates. Consider adding language to your automated review requests asking people to share their experience in their own words. 8. Reviews Must Come from a Personal Device Reviews must be submitted from the reviewer's personal device. No front desk tablets, no shared computers, no staff member handing someone a phone with the review page already pulled up. What to do: Most operators aren't doing this anyway, but if you have any setup that makes it easy for someone to leave a review from a shared device on-site, remove it. The Enforcement Timeline March 2026: Google activated new Gemini AI detection systems and began scanning, including existing review histories. April 2026: Active enforcement began. Non-compliant reviews are being removed. Google has already removed reviews from over 60,000 businesses and placed posting restrictions on over 782,000 accounts. May/June 2026 (Phase 3): Ranking adjustments will be applied to businesses with significant policy violations. Your search visibility could drop. This is not a "deal with it later" situation. Your Action Plan 1. Audit your automations. Check your CRM (CoLevel, ActiveCampaign, HubSpot, Pipedrive, etc.) and your coworking management platform (OfficeRnD, Nexudus, Optix, Coworks, Archy, Yardi) for any automated emails or SMS sequences that request Google reviews. Update any gating logic, remove direct Google review links, and adjust the language to be neutral. Also consider scheduling automated follow-ups to go out after hours or on weekends if members receive and respond to them while still on-site, it could still trigger a flag. 2. Update signage and physical touchpoints. Walk through your space and remove any QR codes, signs, or collateral that ask for a Google review or link directly to your review page. Replace with neutral feedback language or remove entirely. Check welcome packets, onboarding materials, and anything printed. 3. Retrain your team. Your community managers, front desk staff, and any outsourced marketing contractors need to know exactly what changed. Brief them on what they cannot say, cannot ask, and cannot offer. Give them this episode. CMU members will receive a cheat sheet and support playbook shortly. 4. Remove all incentive programs tied to reviews. Any staff bonus structures, contests, or member incentives connected to Google reviews need to come down immediately. 5. Build review generation into your systems, not your scripts. Set up automated, trigger-based one-to-one follow-ups for key moments: post-tour, 30 days into membership, after a meeting room booking, after an event. No campaigns, no broadcasts. Individual, triggered, automated. 6. Revisit the member and guest experience. The best long-term review strategy is an experience people cannot help but talk about. Use this as a forcing function to audit the full member and guest journey: what's frustrating, what's forgettable, and what's genuinely great. Get a peer or outside set of eyes on it if you can. Resources Mentioned in this Podcast: Google's official review policy Google's Maps UGC policy overview Everything Coworking Featured Resources: Masterclass: 3 Behind-the-Scenes Secrets to Opening a Coworking Space Coworking Startup School Community Manager University Follow Us on YouTube
On this solo episode, Stacey challenges the long-held belief that referrals are the best path to business growth. Stacey O'Byrne argues that while referrals feel safe and effective, they often create a hidden “referral trap.” This happens because referrals tend to replicate your current client base—same budgets, same mindset, same limitations—keeping your business stuck at a revenue ceiling.Key takeaways:-Warm feels safe, not smart.-Volume isn't the same as quality.-Referrals replicate your current clients.Tweetable Quotes:"“It feels like growth when it's actually homeostasis." -Stacey O'Byrne"Your business revenue has homeostasis, a set point it keeps returning to." -Stacey O'Byrne"The referral trap is not broken by strategy, it's broken by a new standard." -Stacey O'ByrneResources:Instagram: @pivotpointadvantageSchedule a 15 minute call with Stacey: http://pivotpointadvantage.com/talktostaceyIf you're ready to take yourself and your business to the next level and are interested in a coaching program that will get you there check out: http://pivotpointadvantage.com/iwantsuccessJoin an interactive environment to help you build the success you've always wanted with other like-minded, success-driven entrepreneurs, business owners, and sales professionals: https://facebook.com/groups/sellwithoutselling
About Business for Unicorns Business for Unicorns helps gym owners and fitness studio operators build profitable, sustainable businesses without burning out. Founded by Mark Fisher and Michael Keeler —who built and sold the $34-million Mark Fisher Fitness —BFU provides coaching, mentorship, courses, and events for gym owners ready to grow revenue, systemize operations, and create more freedom in their lives. To learn more, check out businessforunicorns.com. Get More BFU In Your Life: Claim your FREE copy of Gym Marketing Secrets HERE Follow BFU on Instagram HERE Subscribe to MF's YouTube Channel HERE Ready to Grow Your Gym? If you're a gym owner with 30+ clients looking to add $5k-$10k/month in the next 90 days, book your FREE Brainstorm Call HERE.
Welcome to the first episode of our AI season. This conversation features COCO AI. We're affiliate partners, so if you find what they're building useful and choose to use our link, it's a simple way to support the show. This isn't a paid sponsorship and we're sharing our honest views.We sat down with Charlie Hu, co-founder of Coco AI, to discuss the transformative power of AI and its intersection with robotics. Join us as we explore:The evolution of AI and its exponential growth in user adoption and model quality.The unique features of Coco AI, including its multi-agent collaboration and memory management system.Insights into the competitive landscape of AI products and the importance of embracing AI for business success.The potential for AI to empower individuals and organizations to innovate and create new opportunities.Whether you're a tech enthusiast, entrepreneur, or simply curious about the future of AI, this episode offers valuable insights into how intelligent systems are moving from concept to real-world execution. Don't miss out on this engaging conversation!Support us through our Sponsors! ☕ Want to make content like ours? Sign up with Castmagic to make your creative process easy: https://bit.ly/CastmagicReferral Work smarter, grow faster. Automate your SEO, get AI insights, and manage all your clients in one place with Helm. Start today 50% off your first month at helmseo.com