Seeds Of Success

This week on the Seeds of Success podcast Dottie & Orly welcome Diana Burton from Ramstein Bowling Center, to discuss the importance of understanding customer demographics and creating memorable experiences through well-planned events. 

The Seeds of Success Podcast welcomes David Jay, a Max Training Specialist, to discuss the innovative Neoverse technology. The conversation explores how Neoverse enhances customer experiences in bowling centers, allowing for creative and personalized entertainment options. The hosts emphasize the importance of engaging customers and adapting to their needs, showcasing various successful implementations of Neoverse.

On the latest episode of the Seeds of Success Podcast Dottie and Orly discuss being aware of local events and trends to enhance business success in the entertainment industry. They emphasize the value of community engagement, leveraging local happenings, and building relationships with organizations like the conventions bureau.

Marketing misfires? Customer churn? It might be a generational gap. From Boomers to Gen Alpha, we break down how age shapes expectations—and how to meet customers where they are. Are you future-proofing or future-blinding your business. Age isn't just a number, it's a signal. It tells you where your customers have been, what they expect today, and what they'll demand tomorrow. If you're not paying attention to your demographics and adjusting your offerings, someone else is.  Listen in to today's podcast and future-proof your business.

This week on the Seeds of Success Podcast Dottie and Orly discuss the importance of kindness and customer interaction in the bowling industry, especially during uncertain times.

This week on the Seeds Of Success Podcast Orly & Dottie  discuss the impact of economic challenges on the entertainment industry, particularly focusing on the rise of staycations. 

This week on the Seeds of Success Podcast Orly and Dottie talk about effective strategies for retaining league bowlers in your bowling center. The conversation covers practical tips for engaging with league members, ensuring their satisfaction, and encouraging them to return for future seasons.

This week on the Seeds of Success Podcast Orly and Dottie discuss how creating memorable customer experiences through personal touches and acts of kindness go a long way.

This week Orly and Dottie discuss the importance of collaboration in the bowling and entertainment industry. They explore various ways to create partnerships, leverage brand collaborations, and think outside the box to drive customer engagement and business growth.

On the newest episode of the Seeds Of Success Podcast Orly and Dottie discuss the importance of preparing bowling centers for the summer influx of families and children.

This week on the Seeds of Success podcast, hosts Dottie and Orly discuss the importance of having a comprehensive emergency plan for bowling centers, especially during unpredictable winter weather. 

This week on the Seeds of Success podcast, hosts Dottie and Orly discuss strategies for bowling centers to attract customers during slow days. They emphasize the importance of having a backup plan, understanding community events, and leveraging social media for engagement.

In this episode of the Seeds of Success podcast, hosts Dottie San Martin and Orly Rivera discuss the importance of continuous learning in the bowling industry. They emphasize the various opportunities available for professional development, including webinars, master classes, and online resources. The conversation highlights the significance of staying updated with new technologies and training to enhance business operations.

This week on Seeds of Success Dottie & Orly explore the theme of 'Getting Lucky' in the context of entertainment centers, particularly bowling centers. They discuss how creating unexpected moments of luck for customers can enhance their experience and lead to positive word-of-mouth. The conversation covers various chance games, the importance of themed promotions, and how to engage customers effectively to ensure they leave with a sense of joy and excitement.

On the newest episode of the Seeds of Success podcast, hosts Dottie and Orly discuss the importance of planning for spring break in a family entertainment center. They emphasize the need to understand the diverse audience that comes during this time, including families, children, and college students.

Last week we talked about keeping your customers in the loop and don't make them guess what you offer. This week we discuss how you can't forget about keeping your staff updated on everything you offer.

This week on the Seeds of Success Podcast Dottie and Orly discuss the importance of clear communication with customers in the entertainment industry. They emphasize the need for businesses to showcase their unique selling points and engage customers through social media.

With Valentine's Day approaching love is in the air. Does your bowling center have any Valentine's Day events or promotions planned? Join Dottie and Orly on this weeks episode of Seeds of Success to hear some of their Valentine's Day ideas.

This week on the Seeds of Success podcast Dottie and Orly talk about preparation for the busy holiday season in bowling centers. They emphasize the need for adequate staffing, proper training, and creating a positive customer experience.

This week on Seeds of Success Dottie & Orly discuss employee appreciation during the holiday season. They share personal experiences and innovative strategies for recognizing and rewarding employees, emphasizing that even small gestures can have a significant impact

This week on the Seeds of Success podcast, hosts Dottie and Orly discuss the critical importance of keeping information in your business updated.

This week Dottie & Orly discuss the importance of gift cards during the holiday season, particularly around Thanksgiving and Black Friday. They emphasize strategies for promoting gift cards, including social media marketing, staff engagement, and creative promotions.

Dottie and Orly cover the strategies for managing shoe inventory effectively, ensuring that centers are prepared for large groups and events, and the financial implications of running out of shoes.

This week Dottie and Orly are joined by Jim Krogsund, Senior Product Manager at QubicaAMF, who shares insights on how bowling centers can transform into vibrant event spaces.

This week on the Seeds of Success Podcast QubicaAMF New Business Development's Sarah Malott joins the show to share insights on the unique nature of the bowling industry, emphasizing the collaborative spirit among proprietors and the significance of educational opportunities for newcomers. If you're considering getting into the entertainment industry, you won't want to miss this episode.

Mik Oca joins the show to discuss the choices you have when doing updates to your flooring and how color and types of flooring can make a difference in your center.

This week Dottie and Orly talk about the importance of offering engaging activities beyond traditional bowling, such as time-based games and interactive experiences, to keep customers entertained and coming back.

Dottie and Orly discuss what you should know when starting to offer corporate parties and how they can be a significant revenue source.

This week on the Seeds of Success Podcast Mik Oca joins the show and talks with Dottie and Orly about how smells can create a positive or negative impression on customers and how it can affect their overall experience in your business.

In this episode of the Seeds of Success podcast, Orly and Dottie discuss the importance of birthday parties for bowling centers and how they can be a significant revenue source.

Mick from US Design Lab joins Orly and Dottie to discuss the importance of setting up a business properly to ensure a positive customer experience.

Dottie and Orly interview Lance Rasmussen, the president of CDE Software, about the hidden gems and features of the BLS software.

This week on the Seeds of Success Podcast Dottie and Orly interview Mik Oka from US Design Lab about changing a center's brand and image.

Orly and Dottie discuss how incorporating Halloween themed activities into a bowling center can make it a go-to destination for holiday fun.

Dottie and Orly discuss the importance of making changes to your business to improve the customer experience. They are joined by Mik Oca, an expert in center remodeling and design.

Orly and Dottie discuss the importance of being clear with staff when introducing new equipment or technology in your bowling center.

Dottie & Orly interview Lance Rasmussen, the president of CDE Software Bowling League Secretary (BLS). They discuss the benefits of using BLS for managing bowling leagues and much more.

QubicaAMF Max Training Specialist John Kilpatrick joins the show to discuss the various opportunities for advertising in your bowling center.

Orly and Dottie discuss how to keep customers engaged and entertained while they wait for a bowling lane. They explore various strategies such as offering discounts on drinks and food, providing vouchers for future visits, and promoting other activities in the center.

Dottie and Orly discuss what you can do and say to help league bowlers choose your center. They emphasize the importance of showcasing the unique features and benefits of the center to potential league bowlers.

QubicaAMF Max Training Specialist David Jay joins the show to discuss how today's customers are looking for immersive experiences and how you can deliver them.

This week Dottie and Orly discuss ideas for end-of-summer events in your center that benefit students and teachers.

In this episode, Dottie and Orly discuss the feature Lucky Train and how it can be used to enhance the customer experience and attract attention to events and promotions. 

This week Dottie and Orly discuss the importance of preparing for fall leagues in your bowling center.

This week Dottie & Orly have a conversation with Jonathan Chalkley on the importance of training and knowledge and how it helps to deliver outstanding guest service.

During this episode, Dottie and Orly discuss the importance of fall league meetings and how centers can make the most of them.

In this episode, Dottie and Orly discuss the importance of making staff easily identifiable in order to provide excellent customer service.

In this episode, Dottie and Orly discuss the importance of going above and beyond to create extraordinary experiences for customers. They share examples of small gestures that can leave a lasting impression.

When promoting your center do you think big and take advantage of the opportunity to reach a global audience? This week Dottie and Orly explain why this is important and give tips on how you can do it.

When customers come into your center convenience leads to fun. This week Dottie and Orly share the importance of convenience in your bowling center.

In this episode of Seeds of Success, your hosts delve into the fascinating world of kiosks and their impact on bowling entertainment centers. Joined by Rosa Katz, Director of Worldwide Training and Services at QubicaAMF, they explore the many benefits that self-service kiosks can bring to centers. Tune in to this episode and discover why kiosks are the unsung heroes of centers.  Whether you're a seasoned bowler or a curious listener, you won't want to miss this enlightening conversation!