In this weekly podcast, Jeff Oddo, CEO and Owner of City Wide Facility Solutions shares best practices after 60 years of perfecting the business model, helping new franchise owners and their teams build the Foundations for Success!
In part two of his podcast on royalties, Jeff discusses the benefits for franchisees to be part of the City Wide system including brand recognition including brand recognition, labor cost guidance, active business coaching, and national account recognition. Click here to view the Foundations for Success article in City Wide YOU!
In this episode, Jeff addresses common misconceptions about the true purpose of royalties within the City Wide Franchise System. Tune in next week for part two with an in-depth breakdown of the benefits Franchisees receive from City Wide as a result of those royalties. Click here to view the Foundations for Success article in City Wide YOU!
In this episode, Jeff walks you through the five phases of the franchisee lifecycle:The LaunchThe GrindWinningThe ZoneThe GoodbyeClick here to view the Foundations for Success article in City Wide YOU!
In this episode, Jeff discusses compensation agreements for sales executives. Does a strictly commissions-only model make sense for your candidate? Why not ask during the interview process. Their answer may provide valuable insight into what makes them tick. Click here to view the Foundations for Success article in City Wide YOU!
In this episode, Jeff discusses the importance of adding salespeople in conjunction with the City Wide System Standards and Operations Manual. Don't be content to be "good enough". Leverage effective sales staff to help you grow your franchise to 10 million dollars in 10 years. Click here to view the Foundations for Success article in City Wide YOU! Click here to listen to this episode in City Wide YOU!
In this episode, Jeff talks about the role of the Business Performance Coach and how they work to support and grow our franchisees. Click here to view the Foundations for Success article in City Wide YOU!
In this episode, Jeff discusses the importance of knowing what each role within the City Wide system entails. Click here to view the Foundations for Success article in City Wide YOU!
If you have ever tried to hire someone you know how hard it can be. Does this person have the qualities required to be successful in a position? Will they be a good fit on my team? If you have ever wished there was one tool that could help ensure best fit look no further than the People Analyzer! Click here to view the Foundations for Success article in City Wide YOU!
In this episode, Jeff discusses the three main types of buyers we serve best. Click here to view the Foundations for Success article in City Wide YOU!
In this episode, Jeff discusses different types of competition and the City Wide difference. Click here to view the Foundations for Success article in City Wide YOU!
In this episode, Jeff discusses the ins and outs of an effective Franchisee/Franchisor relationship in the City Wide model. Click here to view the Foundations for Success article in City Wide YOU!
In this episode, Jeff discusses the City Wide Unique Value Proposition. We represent the client. Learn how to sell at a higher level by effectively communicating the City Wide Difference. Click here to view the Foundations for Success article in City Wide YOU!
In this episode, Jeff discusses the importance of recruiting contractors as you grow your business. You will learn about where to look, what to look for, who to hire, and the risks associated with using the wrong contractors. Click here to view the Foundations for Success article in City Wide YOU!
In this episode, Jeff discusses the importance of using metrics to determine the effectiveness of you and your team in communicating the City Wide in 60 seconds message with decision-makers. Specifically you should be tracking three things:The total number of activities (Remember, quality is more important than quantity)The total number of decision makers talked toThe total number of Building Survey appointments setClick here to view the Foundations for Success article for week 1 in City Wide YOU!
Join Jeff Oddo, CEO and Owner of City Wide Facility Solutions for the debut episode of Start Me Up. In this weekly podcast, Jeff shares best practices after 60 years of perfecting the business model, helping new franchise owners and their teams build the Foundations for Success!
Congratulations on making it through the Foundations for Success podcast campaign! In this episode Jeff asks you to grant yourself permission to celebrate your victories and reinforces our mission, vision, and core values. Click here to view the Foundations for Success article in City Wide YOU!
In this episode, Jeff talks about the importance of making love. Do we have your attention? In this case, making love refers to spreading the ripple and creating a positive impact. Do you wear your ripple pin? Do your independent contractors wear the ripple pin? If not, why not start today! Click here to view the Foundations for Success article in City Wide YOU!
In this episode, Jeff discusses the three types of contractors: The top 20%, the bottom 20%, and the middle 60%. Do you know which ones may the best partners for City Wide? Tune in to find out! Click here to view the Foundations for Success article in City Wide YOU!
In this episode, Jeff discusses the pitfalls of subcontracting and why City Wide strictly prohibits Independent Contractors from subcontracting work. Click here to view the Foundations for Success article in City Wide YOU!
In this episode, Jeff discusses three philosophies that are integral to your sustained success as a City Wide Franchisee. Click here to view the Foundations for Success article in City Wide YOU!
In this episode, Jeff dispels the notion that all dollars are the same. You'll learn about the importance of adhering to minimum account sizes and hear ways to spread the ripple to your independent contractors when these accounts don't make financial sense for you to serve. Click here to view the Foundations for Success article in City Wide YOU!
In this episode, Jeff talks about the importance of starting with the end in mind and lessons learned along the way. Click here to view the Foundations for Success article in City Wide YOU!
In this episode, Jeff discusses how FSMs should leverage the closed-loop system and the question, "what's next?" to drive both NJS opportunities and to get our foot in the door for upcoming JS opportunities as well. Click here to view the Foundations for success article in City Wide YOU! Click here to listen to this episode in City Wide YOU!
In this episode, Jeff discusses the possibility of acquiring and converting an existing contractor into a new Night Manager. Click here to view the Foundations for Success article in City Wide YOU! Click here to listen to this episode in City Wide YOU!
In this episode, Jeff discusses how to leverage the Business Information Sheet to ensure alignment between FSM, Night Manager, IC, and client. Click here to view the Foundations for Success article in City Wide YOU! Click here to listen to this episode in City Wide YOU!
In this episode, Jeff discusses the importance of requiring performance deposits to hold independent contractors accountable. Click here to view the Foundations for Success article in City Wide YOU! Click here to listen to this episode in City Wide YOU!
In the 50th episode of Start Me Up, Jeff discusses the importance of providing references to prospects and ways to distinguish ourselves from the competition.
By now you are well aware of the importance of filling in all "required" fields in CRM, but what about those fields that are "not required"? In this episode, Jeff discusses the three most important pieces of "not required" information that should be included for every prospect talked to. Click here to view the Foundations for Success article in City Wide YOU!
Are you looking for a way to increase your profits 50% to 100%? In this episode, Jeff discusses the importance of leveraging strategic annual price increases to increase profitability. Click here to view the Foundations for Success article in City Wide YOU!
In this episode, Jeff outlines the components of the Vision Traction Organizer and discusses the importance of leveraging this tool. Click here to view the "Foundations for Success" article in City Wide YOU!
In this episode, Jeff discusses the importance of scorecards and how to use them to outline what is expected and how results are measured. Click here to view the Foundations for Success article in City Wide YOU!
In this episode, Jeff gives examples of specific questions to ask to obtain the budget from prospects. Price should never be and issue, the only thing that should ever be relevant is how much the prospect is willing to pay, we'll sort out the rest. Click here to view the Foundations for Success module in City Wide YOU!
In this episode, Jeff discusses the importance of obtaining budget as it will shape the specific solution discussed with your prospect. Click here to view the Foundations for Success article in City Wide YOU!
In this episode, Jeff discusses the factors that go into pricing an account and gives best practices to ensure you are increasing your chances of closing new business, and retaining those same clients. Click here to view the Foundations for Success article in City Wide YOU!
In this episode, Jeff discusses common objections and ways to overcome them. Click here to view the Foundations for success article in City Wide YOU!
In part three of a series on improving appointment setting ratios, Jeff shares best practices for ensuring we are reaching decision-makers when attempting to schedule appointments. Click here to view the Foundations for Success article in City Wide YOU!
In last week's episode, Jeff discussed the importance of appointment ratios and how to understand them. In part two, Jeff discusses ways to improve your appointment ratios by streamlining and clarifying messaging. Click here to view the Foundations for Success article in City Wide YOU!
In this episode, Jeff discusses how to gauge the effectiveness of an SEs ability to convert conversations with decision-makers into appointments. Click here to view the Foundations for Success article in City Wide YOU!
In this episode, Jeff discusses the simple technique of role-playing and the huge difference it can make for you and your team. Click here to view the Foundations for Success article in City Wide YOU!
In this episode, Jeff outlines four philosophies for leading a team:Have a very low tolerance for incompetenceConstantly replace yourselfNever eat aloneHire fast and fire fasterClick here to view the Foundations for Success article in City Wide YOU!
In this episode, Jeff talks about superheroes. Not the cape-wearing kind, but instead, the ones who tirelessly go out each day to take care of the business of your business and maintain positive relationships with your clients. That's right, in this episode Jeff discusses what to look for when hiring and retaining a Facility Solutions Manager. Click here to view the Foundations for Success article in City Wide YOU!
Hiring the right Night Manager can be a daunting task. As a franchisee, you need someone on your team who can run your business at night the same way you would run it yourself. In this episode, Jeff outlines the traits of an effective Night Manager and shares the criteria used to determine if they are winning or not. Click here to view the Foundations for Success article in City Wide YOU!
In this episode, Jeff discusses how and when during the sales process to deploy a wide net vs. a narrow net. Click here to view the Foundations for Success article in City Wide YOU!
If this episode, Jeff discusses the one expense you have control over as a new franchisee, operational losses. Do you have the right SE in place? Are activities being done? Is City Wide's UVP being communicated effectively? Click here to view the Foundations for Success article in City Wide YOU!
In this episode, Jeff discusses the importance of requiring consistent voicemail greetings amongst your team, but it might not be for the reasons you'd think. Learn how adhering to a strict voicemail messaging policy can help protect your business from loss. Click here to view the Foundations for Success article in City Wide YOU!
In this episode, Jeff discusses the importance of conducting formal Level 5 meetings with your team. Click here to view the Foundations for Success article in City Wide YOU!
In this episode, Jeff relives the impact hiring a Sandler coach had on his business and encourages you to invest in yourself and your business in the same way. Click here to view the Foundations for Success article in City Wide YOU!
In this episode, Jeff discusses how to evaluate and improve the ROI of your operations team.
In this episode, Jeff talks about the "You Focused" presentation available in City Wide YOU! This document is not meant to be read verbatim, rather, it should be used to develop your team so they can articulate the answer to the question "Why City Wide?". Click here to view the Foundations for Success article in City Wide YOU!
In this episode, Jeff discusses the purpose of the "Money Call" and demonstrates how to do it effectively. Click here to view the Foundations for Success article in City Wide YOU!
Accurately entering prospect and client data into CRM seems obvious, but can happen if your team doesn't? In this episode, Jeff shares the pitfalls of trusting that this task is being performed without verifying that it actually is. Click here to view the Foundations for Success article in City Wide YOU!
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