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The promise is seductive: Implement the right operating system and your frustrations disappear. Your employees become more accountable. Communication improves. Growth follows. Your business finally runs the way you always hoped it would. That's the promise behind EOS, the Entrepreneurial Operating System popularized by Gino Wickman's book Traction. Plenty of business owners swear by it. Plenty have spent tens of thousands of dollars hiring EOS implementers to help put it in place. But does it work?This week, we're republishing one of our favorite conversations, one in which Shawn Busse, Paul Downs, and Laura Zander compare notes on their own experiences with EOS. Laura hired an implementer and spent years trying to make the system work. Paul took a more selective, do-it-yourself approach. Shawn has watched EOS play out inside numerous client companies. What emerges is a much more nuanced picture than the one promised in the book. The three owners discuss when EOS can be genuinely valuable, when it's the wrong tool for the job, and why no operating system can compensate for having the wrong people in key roles. As Laura puts it, EOS can be incredibly helpful "for people like me 10 years ago, who just don't know what they're doing." The question is whether that's enough to justify the investment.
Vincent Gethings scaled from 20 units into a $200 million multifamily portfolio while avoiding many of the financing mistakes that hurt operators over the last several years. In this episode, Vincent explains how conservative debt structures and disciplined portfolio management helped his company survive the recent multifamily downturn while many operators struggled with floating-rate bridge loans and heavy leverage. Vincent also shares how he became part of the Wheelbarrow Profits community, eventually growing into one of their top coaches before taking over the entire education platform from Jake and Gino. The conversation covers multifamily acquisitions, financing strategies, vertical integration, family office structures, operational systems, EOS and Traction, and how Vincent manages several businesses simultaneously while continuing to scale aggressively in Texas. Key Topics and Takeaways How Vincent scaled from 20 units to $200 million AUM Why conservative financing protected the portfolio The dangers of floating-rate bridge debt Why Texas multifamily deals are heavily discounted today How Wheelbarrow Profits focuses on managing assets correctly The importance of EOS and Traction operating systems Why visionary and integrator roles matter in business Guest Information Vincent Gethings is a multifamily investor, operator, educator, and leader of the Wheelbarrow Profits community. Website: Wheelbarrow Profits Instagram: Vincent Gethings Instagram Call to Action Visit Wheelbarrow Profits to learn more about multifamily investing education, scaling strategies, and the Wheelbarrow community.
Most founders chase the billion-customer dream and the unicorn lottery at the same time. This India VC funding strategy conversation dismantles both, as Rajeev Kalambi of Cactus Partners explains why he deliberately refuses the power law, why there is no single Indian market, and how he targets steady returns instead of moonshots.With 26 years across corporate banking, investment banking, and buy-side fund management, Rajeev Kalambi brings a downside-first discipline rarely heard in venture capital, having lived through three funding cycles in just five years.At Cactus Partners, the early-growth fund he co-founded, he writes first institutional cheques at Series A into post product-market-fit companies with industry-beating gross margins, deliberately occupying the underfunded gap between crowded seed funds and late-stage private equity.In this conversation with host Akshay Datt, he argues that India is really three or four economies and only the top 10% truly pays, that premium beverages can never scale because you are effectively shipping water, and that smart investors sell picks and shovels rather than prospecting for AI gold. He also breaks down his 5 Ts framework and why GMV masks the only number that matters, the take rate. As funding stays disciplined and China Plus One reshapes Indian manufacturing, his anti-power-law thesis lands at the right moment.
Want to Start or Grow a Successful Business? Schedule a FREE 13-Point Assessment with Clay Clark Today At: www.ThrivetimeShow.com Join Clay Clark's Thrivetime Show Business Workshop!!! Learn Branding, Marketing, SEO, Sales, Workflow Design, Accounting & More. **Request Tickets & See Testimonials At: www.ThrivetimeShow.com **Request Tickets Via Text At (918) 851-0102 See the Thousands of Success Stories and Millionaires That Clay Clark Has Helped to Produce HERE: https://www.thrivetimeshow.com/testimonials/ Download A Millionaire's Guide to Become Sustainably Rich: A Step-by-Step Guide to Become a Successful Money-Generating and Time-Freedom Creating Business HERE: www.ThrivetimeShow.com/Millionaire See Thousands of Case Studies Today HERE: www.thrivetimeshow.com/does-it-work/
Vincent Gethings scaled from 20 units into a $200 million multifamily portfolio while avoiding many of the financing mistakes that hurt operators over the last several years. In this episode, Vincent explains how conservative debt structures and disciplined portfolio management helped his company survive the recent multifamily downturn while many operators struggled with floating-rate bridge loans and heavy leverage. Vincent also shares how he became part of the Wheelbarrow Profits community, eventually growing into one of their top coaches before taking over the entire education platform from Jake and Gino. The conversation covers multifamily acquisitions, financing strategies, vertical integration, family office structures, operational systems, EOS and Traction, and how Vincent manages several businesses simultaneously while continuing to scale aggressively in Texas. Key Topics and Takeaways How Vincent scaled from 20 units to $200 million AUM Why conservative financing protected the portfolio The dangers of floating-rate bridge debt Why Texas multifamily deals are heavily discounted today How Wheelbarrow Profits focuses on managing assets correctly The importance of EOS and Traction operating systems Why visionary and integrator roles matter in business Guest Information Vincent Gethings is a multifamily investor, operator, educator, and leader of the Wheelbarrow Profits community. Website: Wheelbarrow Profits Instagram: Vincent Gethings Instagram
A central discussion in the podcast focused on the applicability of the Entrepreneurial Operating System (EOS) for small Managed Service Providers (MSPs). Divergent perspectives were presented regarding whether the EOS framework is suitable for MSPs with very few staff. The conversation highlighted that while EOS provides accountability, transparency, and structured communication, some very small organizations (e.g., four employees or fewer) may find the framework's meeting cadence and process requirements disproportionate to their operational needs. It was noted that EOS promises value in promoting ownership and alignment but that this benefit is more likely realized when an organization reaches a scale where individual ad hoc communications become inefficient. Supporting these observations, it was emphasized that EOS, as detailed in resources such as Gino Wickman's book and related summaries, is designed with flexibility to span small, medium, and large teams. Examples were offered indicating that even companies with four employees have derived benefits through formalizing updates and consolidating communication, provided their baseline culture supports collective knowledge sharing. However, one position outlined that simply reading EOS materials may be sufficient for the smallest organizations to improve focus without fully implementing the structure, especially when daily meetings or formal processes are not otherwise necessary. The episode additionally examined risk management and operational best practices surrounding MSP business growth and eventual sale. The dialogue discouraged running a business constantly as if preparing for immediate sale, citing the need for risk-taking during growth phases. Factors such as maintaining diverse client portfolios, implementing clear master service agreements (MSAs), reducing owner dependency, and minimizing client concentration risk were underscored as practices that support both ongoing scalability and future valuation. A case was discussed in which valuation was negatively impacted by an overreliance on non-contracted, concentrated clients and a lack of W2 employees, illustrating the risk implications of operational decisions. For MSPs and IT service leaders, the discussion underscored the importance of regularly reviewing operational frameworks and business hygiene regardless of size. The tradeoffs between structure and agility require clear-eyed evaluation, particularly in managing risk, scaling sustainably, and ensuring future options for valuation or exit. While formal systems like EOS can strengthen accountability and communication, overengineering processes in very small teams may reduce efficiency. Careful attention to client diversification and contractual commitments is essential for risk reduction and maximizing enterprise value. Title: Is EOS good for a small MSP?What are we talking about today: MSP Question of the week: EOS framework in your business – is this good for MSPs? First introduced by Gino Wickman in his book Traction, the EOS framework focuses on aligning teams and driving execution What the Heck is EOS? (shorter book) AMYS NEW BOOK!!! Top 20 questions - Should you run your business like you're going to sell it? Image of Amy's book Amy's Book: https://amzn.to/4dSYOcR MSP struggle hiring good people – what do you do when you hire a mediocre employee? Article reference: https://www.linkedin.com/posts/timothykoirtyohannsphr_their-new-hire-was-fired-after-28-days-share-7361376947848843264-5UwS/ What is your quote turnaround time? Tales from the Field: I was doing a valuation this week and shared the results with the owner -- Good revenue 1.5m, good NI 375K, GREAT MRR 75%, good location and team. No contracts, no office, no employees only 1099, 1 client represents 50% of revenues, and owner wants full exit. Amy and James Events: SMB Online Conference- June 25th panel. Free registration for SMB Online Community members. Register at www.smbonlinecommunityconference.com Mastermind Event – July 30-31st, 2026 in Omaha, NE. Register at https://kernanconsulting.com/mastermind-event/ Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
One of the most exhausting parts of being a business owner isn't the work itself…it's the constant decision-making. From what to prioritize to what to say yes to, the mental load can leave you second-guessing everything and stuck in decision fatigue!In this episode, I'm sharing the three questions I ask whenever I need to make a decision in my business. These simple filters help me stop overthinking, make decisions faster, and focus on what actually moves the business forward in this season!-----➡️ Quick Links For You:Not sure if you need an integrator? Take our free quiz: “You Might Need an Integrator If…” today!Ready to work with the KS Agency? We'd love to learn more about your digital biz! Click here to apply!
From rubber bands and metal clips to fabric-covered elastics and slick buns, this episode explores how everyday accessories affects hair. We breakdown the mechanical and biological cost of tight, rough, or poorly chosen accessories, including breakage and hair loss.Tune in to learn how to choose better, style smarter, and protect your hair goals without losing your personality.Listen now and rethink your hair accessories.Download your free copy of the UTK-Podcast Hair Accessory Guide for hair accessory tips to support your hair goals.ReferencesBolduc, C., & Shapiro, J. (2001). "Management of hair loss." The Lancet, Vol. 357, Issue 9253, pp. 321-322. https://www.thelancet.com/journals/lancet/article/PIIS0140-6736(00)03630-1/fulltextDraelos, Z. D. (2010). "Essentials of Hair Care often neglected: Hair Cleansing." Journal of Cosmetic Dermatology, Vol. 9, Issue 4, pp. 312-315. https://onlinelibrary.wiley.com/journal/14732165Khumalo, N. P., et al. (2007). "Traction alopecia is caused by hair care practices." Journal of the American Academy of Dermatology, Vol. 57, Issue 2, pp. 221-230. https://www.jaad.org/article/S0190-9622(07)00583-1/fulltextMiteva, M., & Tosti, A. (2013). "Traction Alopecia." Dermatologic Clinics, Vol. 31, Issue 1, pp. 107-117. https://www.derm.theclinics.com/article/S0733-8635(12)00101-3/fulltextSwift, J. A. (1991). "The mechanics of fracture of human hair." Journal of the Society of Cosmetic Chemists, Vol. 42, pp. 1-18. https://library.scconline.org/v042n01/Send us Fan MailSend your questions about Afro-textured/coily hair to utkinhair@gmail.com.Check out your natural beauty hub, ÈYÍ DÁRA Naturals for natural hair care solutions.Follow us on instagram @utkpodcast
Alziamo la serranda per una nuova puntata dei Garagisti Tech
Meghan Hickman has spent over three years as our EOS implementer at Poe Group Advisors, and this conversation is one we have been looking forward to sharing. Meghan works with entrepreneurial leadership teams to help them build structure, create accountability, and scale with intention. She has helped over 40 organizations do exactly that, including ours.The conversation covers:How a career in politics taught Meghan to recognize when your work is bringing out the worst in youWhy the "right person, right seat" framework gives leaders language for decisions they already sense but can't articulateHow the Accountability Chart reveals the structure a firm actually needs vs. the one it has outgrownWhy the Vision Traction Organizer works where traditional strategic plans fail, because it evolves every 90 daysHow to distinguish between head signals and heart signals when deciding whether to restructure or exitWhy the companies that scale fastest are the ones willing to run toward hard problems and simplify relentlesslyHow vulnerability-based trust separates teams that break through from teams that stay stuckTimestamps:00:36 - Meghan's background: from US Senate press secretary to entrepreneur 01:26 - How a copy of "Traction" in 2014 changed the direction of Meghan's career 01:52 - Growing an EOS company by 62% in five years and launching her own practice 03:12 - Starting in the least entrepreneurial environment possible: bureaucracy vs. the private sector 04:43 - The moment Meghan knew it was time to leave: the night Osama bin Laden was captured 06:09 - Sending out resumes at 1:00 in the morning and the one that changed everything 07:48 - Effective self vs. destructive self activity: the exercise that explained everything 09:28 - What working in the private sector revealed about her unique abilities 11:14 - Core value alignment: using values to attract the right people like a magnet 13:04 - Why the press secretary seat was the wrong one and what EOS language helped her understand 15:21 - Burnout vs. readiness to sell: how to tell the difference 17:04 - Head signals: the business is running you, things feel harder than they should 19:14 - The prescription for heart signals: a leap, whether that is a transition, a sale, or a new chapter 22:02 - Meghan's own red flags: road rage, everyone seems difficult, an unmade bed 25:37 - What the Accountability Chart actually does and why it matters past five or ten employees 28:08 - The value of an outside perspective: seeing the game when you cannot see it from the field 30:22 - The Vision Traction Organizer: a two-page strategic plan that actually gets used 33:17 - How your ideal clients evolve as your firm evolves, and why revisiting matters every 90 days 37:20 - Why firms that obsess over simplification and say no more than yes scale the fastest 40:05 - Meghan's memorable career story: getting her senator to the Today show in the nick of time 45:06 - There is no learning in the comfort zone, and no comfort in the learning zone 45:48 - Book recommendations: "Traction," The Five Minute Journal, and "The Gifts of Imperfection."
With recent Supreme Court and high-profile liability rulings shaking up the industry, what does the future look like for your brokerage from an insurance and risk mitigation standpoint? Cameron Pechia from Valley Trucking Insurance is back to break down what these legal shifts really mean for your day-to-day operations. The reality is that the legal defense veil has been ripped away from brokers, creating a massive new target for attorneys chasing insurance money. While freight brokers aren't legally required to carry specific insurance, a proper vetting process is no longer just a best practice—it's your primary shield. Let's dive into why having a bulletproof, documented vetting system that can stand up in a courtroom is critical and why shippers might start leaning heavily on brokers to offload their own risk! About Cameron Pechia Cameron is the founder of Valley Trucking Insurance, a leading Trucking Insurance Agency based in Spokane, Washington. With a deep passion for the trucking industry and a commitment to excellence, Cameron has become a trusted figure in the field. Cameron also is the host of Get A Load Of This Trucking Podcast and brings a ton of value to the Trucking Industry. Cameron is also a dedicated husband and father to his two beautiful girls…His daughters are his "WHY" and what makes him get up in the morning and try to win each and every day. At Valley Trucking Insurance, Cameron oversees the provision of specialized insurance solutions tailored to the unique needs of trucking companies. The agency serves a diverse clientele, including local trucking companies, long-haul trucking companies, aggregate haulers, tow truck companies, hot shots, freight brokers, and other related risks. Cameron ensures that clients receive the highest level of customer service and comprehensive coverage through the agency's proven process known as the "VTI Difference." Under Cameron's leadership, Valley Trucking Insurance has achieved significant growth and expansion across the county. The agency has built strong partnerships with renowned insurance providers such as Great West Casualty Company, Lancer Insurance Company, Progressive Insurance, Berkshire, and Canal. Additionally, Cameron also focuses on placing fleet-sized trucking companies into captive insurance programs, enhancing their risk management and financial stability. Looking ahead, Cameron is focused on an ambitious goal of expanding the agency's reach by looking to help over 10,000 Trucking Companies and Freight Brokerage operations within the next seven years. Adhering to the principles outlined in the book Traction by Geno Wickman, he is dedicated to creating world-class onboarding and customer service experience for his trucking clients. This initiative aims to foster a culture of excellence and continuous improvement, ensuring Valley Trucking Insurance remains at the forefront of the industry. Connect with Cameron Website: https://www.valleytruckinginsurance.com/ LinkedIn: https://www.linkedin.com/in/cameron-pechia-49903072/ Email: Cameron@alllinesinsure.com
Bruce Cleveland has operated at the center of several major shifts in enterprise technology: Oracle's early growth, the creation of enterprise CRM at Siebel Systems, the rise of SaaS through investments like Marketo and Workday, and now the restructuring of software markets through AI. This conversation focuses on a core idea behind those experiences: strong products alone rarely create market leaders. Cleveland argues that "product engineering is table stakes." The differentiator is what he calls market engineering: category design, positioning, messaging, storytelling, and thought leadership working together as a disciplined operating model led by the CEO, not just marketing. The discussion explores why companies struggle when they compete inside someone else's category, why distinctive language matters in gaining investor and customer attention, and why storytelling remains a strategic capability in technology businesses. Several practical themes emerge: Why category leaders capture a disproportionate share of market economics How positioning determines whether a company fits naturally into a customer's technology stack Why many firms waste capital on demand generation before establishing market relevance Which non-revenue signals executives should monitor before scaling go-to-market spending How AI is changing search, customer discovery, and software economics Why expertise and judgment remain valuable even as technical capabilities become easier to replicate Cleveland also explains why senior professionals should not underestimate the value of their experience in an AI-driven environment. His view is that the advantage increasingly comes from the ability to guide systems intelligently, not simply operate tools. For founders, executives, investors, and strategy leaders, this episode offers a practical framework for understanding how markets are defined, how companies earn durable differentiation, and why strategic narrative now matters as much as technology itself. Get Bruce's book, Market Engineering, here: https://tinyurl.com/4etpknu9 Claim your free gift: Free gift #1 McKinsey & BCG winning resume www.FIRMSconsulting.com/resumePDF Free gift #2 Breakthrough Decisions Guide with 25 AI Prompts www.FIRMSconsulting.com/decisions Free gift #3 Five Reasons Why People Ignore Somebody www.FIRMSconsulting.com/owntheroom Free gift #4 Access episode 1 from Build a Consulting Firm, Level 1 www.FIRMSconsulting.com/build Free gift #5 The Overall Approach used in well-managed strategy studies www.FIRMSconsulting.com/OverallApproach Free gift #6 Get a copy of Nine Leaders in Action, a book we co-authored with some of our clients: www.FIRMSconsulting.com/gift
Macy's (M) is seeing strong momentum from its luxury banners, Bloomingdale's and Bluemercury, which are driving growth as CEO Tony Spring focuses on differentiation and elevated in-store experiences. Bloomingdale's posted double-digit comparable sales gains, while Bluemercury continues to outperform, supporting a more optimistic outlook for the business. David Swartz points to the company's undervalued stock and real estate potential, while Ram Reddy highlights cautious but beatable guidance, echoing trends seen in Ulta Beauty (ULTA).======== Schwab Network ========Empowering every investor and trader, every market day.Subscribe to the Market Minute newsletter - https://schwabnetwork.com/subscribeDownload the iOS app - https://apps.apple.com/us/app/schwab-network/id1460719185Download the Amazon Fire Tv App - https://www.amazon.com/TD-Ameritrade-Network/dp/B07KRD76C7Watch on Sling - https://watch.sling.com/1/asset/191928615bd8d47686f94682aefaa007/watchWatch on Vizio - https://www.vizio.com/en/watchfreeplus-exploreWatch on DistroTV - https://www.distro.tv/live/schwab-network/Follow us on X – https://twitter.com/schwabnetworkFollow us on Facebook – https://www.facebook.com/schwabnetworkFollow us on LinkedIn - https://www.linkedin.com/company/schwab-network/ About Schwab Network - https://schwabnetwork.com/about
Christina Gutierrez is a co-owner and fractional CFO at Simple CFO, a firm she helped build over nearly seven years alongside founder David Richter. Her background spans temp agency work across multiple industries, commercial real estate operations, a master's degree, and hands-on experience managing entire portfolios before she ever set foot in a CFO role. In this episode, David flips the script and interviews Christina directly — covering her path into fractional CFO work, the client relationships she's built, and the business partnership she and David formalized roughly 18 months ago. If you've ever wondered what a real CFO does beyond the numbers, or if you're a business owner stuck in the cycle of doing more deals but feeling broker, this conversation is for you.Timeline Highlights[0:00] Episode intro for the Simple CFO Case Files series on the Profit First for Real Estate Investors podcast[0:23] David introduces Christina and explains why he's flipping the script to interview his own co-owner and business partner[1:27] David talks about the Simple CFO partnership, now 18 months in, and calls it the best business decision he's ever made[2:33] David previews the episode: Christina's background, client wins, and the partnership dynamic[3:29] Christina traces her origin story — from seventh-grade accounting class and the math club to years of intentional temp work to absorb systems across industries[5:17] How property management in Charleston and working for a commercial real estate investor shaped Christina's understanding of real estate operations[7:07] How Christina transitioned from managing a real estate mogul's company to launching her own CFO firm, combining book education with real-world experience[9:57] Christina walks through her work with client John and his partner Alex — four years of Profit First implementation, deal cost analysis, and personnel performance reviews[12:27] The pattern most business owners miss: revenue looks strong at $2M–$5M, but without someone watching the trends, profitable months quietly drift toward break-even[16:13] The most common money lie in real estate investing — believing more deals will fix a cash problem — and why it never does without the right financial management[18:37] Joe Terrio's story: Christina helped him buy out a business partner, set up a Profit First account to fund the buyout, and just watched him make his final payment four and a half years later[20:15] The mental tug-of-war business owners face when they want to step back but fear losing their grip — and how CFO accountability helps navigate that[25:52] How the partnership conversation actually started: Christina's honest answer that she didn't want to do it at first[32:31] What every business partner must do before signing anything: written agreements, defined roles, and an operating system like EOS from the book Traction[40:47] Closing insight: why even business owners with accounting degrees hire a CFO, and why the right move is finding the right people rather than doing everything yourselfKey TakeawaysThe "more deals" lie is one of the most dangerous cycles in real estate. When revenue looks good on the surface, most owners don't notice the slow decline until they're breaking even. A CFO watches those trends before they become a crisis.Budget-to-actual analysis is only useful if you do something with it. Plenty of business owners track their numbers but never close the loop on why they went over or under. The follow-through is where the real work happens.A CFO's job is to identify which of your five problems actually matters most. You can't fix everything at once. The right question is: which issue, if resolved, gets you closest to your goals right now?Before entering a business partnership, talk through the hard stuff — in writing. Defined roles, buyout terms, what happens if someone wants out. Core values alignment and a structured operating system like EOS aren't optional extras; they're the foundation.You shouldn't be doing your own financials if you're running a business. Even if you have the skills, your highest-value use is running the company. The Who Not How principle applies directly here: find the right people and let them do what they do best.Visionary leaders need logical counterparts. Emotional decision-making drives deals and growth, but without someone asking "does this actually get us closer to the goal," you'll keep building on a shaky foundation.Links & ResourcesSimple CFO — simplecfo.comProfit First for Real Estate Investors — profitrei.com (free financial discovery call)Traction by Gino Wickman (EOS — Entrepreneurial Operating System)Who Not How by Dan Sullivan and Dr. Benjamin HardyClosingIf this episode resonated with you — especially the part about watching revenue slowly drift toward break-even without anyone catching it — share it with a business owner you know who's been telling themselves the next deal will fix everything. Christina's story, and her clients' results, are proof that having the right financial partner changes the trajectory of a business. Subscribe to the Profit First for Real Estate Investors podcast so you never miss an episode, and if you're ready to stop feeling broke, visit profitrei.com to apply for a free financial discovery call with the Simple CFO team.
Antarius: Der Podcast – Verwandle Dein Unternehmen in eine gut geölte Maschine
Die meisten Unternehmer glauben, sie müssten zuerst ihre Vision klären, bevor sie irgendetwas anderes anpacken können. Drei Tage Offsite, schöne Flipcharts, Leitbild gerahmt an der Wand – und das Unternehmen läuft trotzdem nicht. Ich habe das selbst erlebt: Als Verwaltungsrat bin ich vor Jahren in einen mehrtägigen Strategieworkshop in den Bergen gefahren. SWOT-Analyse, Projekte definiert, voller Energie zurück – und drei Jahre später, beim nächsten Workshop, mussten wir feststellen: Wir hatten nichts umgesetzt. Diese Erfahrung hat mich geprägt. In dieser Folge erkläre ich dir, warum ich mit meinen Kunden immer mit der Umsetzung beginne, nicht mit der Vision. Gino Wickman bringt es auf den Punkt: „Vision ohne Traktion ist nur Halluzination." Du erfährst, welche vier Werkzeuge ich in jedem Mandat zuerst einführe – in dieser Reihenfolge: die Accountability Chart, mit der klar ist, wer wofür verantwortlich ist. Rocks oder OKRs als drei bis fünf Quartalsprioriaten. Die Sitzungsstruktur mit dem wöchentlichen Tactical Meeting – ein Format, das Resultate bringt statt Schuldige zu suchen. Und die Scorecard mit fünf bis fünfzehn Zahlen pro Woche, die dir den Puls deines Unternehmens zeigen. Du lernst, in welcher Reihenfolge diese Werkzeuge greifen, warum sie nach ein bis zwei Monaten ein Unternehmen stabilisieren – und wann die Visions-Arbeit dann wirklich Sinn ergibt. Wenn du das Gefühl hast, in deinem Unternehmen zu viele Bälle in der Luft zu halten, ist diese Folge dein Fahrplan. Zuerst Traktion. Dann Vision.
In questa nuova puntata del Marketing Garage, Gianluca Testa ha intervistato Gianluca Fioranelli, Co-Founder & CEO di Rent2Cash, una delle startup fintech/proptech italiane più interessanti del momento.Rent2Cash nasce con un obiettivo molto chiaro: trasformare gli affitti futuri in liquidità immediata per i proprietari immobiliari. In pratica, la società acquista i crediti derivanti dai contratti di locazione e anticipa al proprietario una parte importante dei canoni futuri, permettendogli di reinvestire subito in nuovi immobili, ristrutturazioni o altri progetti imprenditoriali.
Most men think erectile dysfunction is a bedroom problem. It's actually one of the earliest warning signs of cardiovascular disease, capable of showing up three to five years before a heart attack.In this episode, Dr. Gabrielle Lyon sits down with Dr. Amy Pearlman, a urologist trained in men's sexual health, to discuss:Why ED is a symptom of vascular health, not a standalone disease and how the artery feeding the heart is roughly double the size of the one feeding the penis, so problems show up "down there" firstWhy "normal" testosterone can be meaningless, and the questions to ask before accepting a lab result that didn't flagHow daily erections preserve penile tissue the way water keeps a sponge supple and why disuse can cost noticeable size over just a few monthsThat cardiovascular exercise can rival ED medication for improving erectile function, making your heart health the real fixHow to track erectile fitness before there's a problem, instead of waiting until something breaksBy the end, you'll understand the single signal your body uses to flag heart and metabolic risk early and the simple, mostly drug-free steps that protect both your cardiovascular health and your sexual function for life.Thank you to our sponsors:Manukora - Go to https://bit.ly/3RCMrKx to save 31% plus $25 worth of free gifts.Timeline - Get 20% off your Mitopure order at https://bit.ly/4dW6BGNBon Charge - Save 15% at https://bit.ly/433Xi2B with code DRLYONExplore More from Dr. Gabrielle LyonPremium Podcast Subscription: Ad-free episodes, key takeaway summaries, exclusive Q&A, and behind-the-scenes content https://foreverstrong.supercast.comWeekly newsletter: Recipes, podcast updates, and practical weekly insights https://drgabriellelyon.com/sign-up/Apply to become a patient: Personalized care with Dr. Lyon's clinical team https://drgabriellelyon.com/new-patient-inquiry/Listen to "Pearls of Wisdom" on all your favorite platforms!Spotify: https://open.spotify.com/show/4uOhWn5DeVXO7D2ppa0RoVApple Podcasts: https://podcasts.apple.com/us/podcast/pearls-of-wisdom/id1617916659Find Dr. Amy Pearlman at:Website: https://www.primeinstitute.us/YouTube: https://youtube.com/@docamyurology?si=oJ2LZ_sxMPYTaK41Instagram: https://www.instagram.com/amypearlmanmd/X: https://x.com/AmyPearlman1LinkedIn: https://www.linkedin.com/in/amy-pearlman-54a2b0208Connect with Dr. Gabrielle Lyon:Instagram: https://www.instagram.com/drgabriellelyon/TikTok: @drgabriellelyonX (Twitter): https://x.com/drgabriellelyonFacebook: https://www.facebook.com/doctorgabriellelyonTimestamps00:00 - Introduction01:25 - Erections predict cardiac events01:41 - The pen and artery analogy03:40 - No health milestones for men07:52 - Normal structure and function11:45 - The five S's of men's health21:24 - Why "normal" testosterone misleads25:00 - Testosterone and fertility risk31:05 - Steroids versus FDA-approved agents41:13 - The untreated 25-year-old43:56 - Sperm health and home testing52:02 - Peyronie's disease and injury1:01:34 - Protein, nutrition, supplements1:05:09 - Daily Cialis as a pre-workout1:13:32 - The sponge analogy1:15:31 - Erectile fitness tracking1:23:05 - The penis pump, used right1:27:24 - Restoring lost size1:35:00 - Traction and girth enhancement1:46:00 - Women's anatomy and pleasureIf you found this episode valuable, share it with someone who would benefit from it.Disclaimers: This episode includes paid sponsorships.The Dr. Gabrielle Lyon Podcast and YouTube are for general information purposes only and do not constitute the practice of medicine, nursing, or other professional health care services, including the giving of medical advice, and no doctor/patient relationship is formed. The use of information on this podcast, YouTube, or materials linked from this podcast or YouTube is at the user's own risk. The content of this podcast is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Users should not disregard or delay in obtaining medical advice for any medical condition they may have and should seek the assistance of their health care professional for any such conditions.
Standing out as a dental practice is easier than you might think — and thank goodness for that! Kiera gives three steps to find what makes you and your practice unique even when you feel like you're as vanilla as can be. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: Kiera Dent- Dental A Team (00:00) Hello, Dental A Team listeners. This is Kiera and I hope you're having an amazing day. I am so excited to podcast with you. I get so giddy when I know it's podcasting day and I literally can't sleep at night. I get so excited for the next day and I just really want to make sure that what I'm delivering for you and all the different podcasts are exactly what you need because I do believe that my job in this world is to positively impact the world of dentistry and give you quick tactical tips that are going to change your life, change your practice and make you Remember why you chose dentistry. Dentistry should be fun, you guys. Owning a practice should be fun. And I know that it's not always going to be fun. I've accepted as a business owner, there's highs and lows, and that's just the flavor of business ownership that we sign up for. And so today I wanted to just give some quick tactical tips because I feel like so many of us are trying to figure out how can we stand out as dental practices without it being just about cost. There's so much more because we talk about marketing and you guys know my Achilles heel is marketing. Dun, dun, dun, dun, dun. ⁓ But it's really truly how can you be your own brand, your own fragrance, your own style, and yet still attract the patients that you want. And I think it's actually easier than you might think because we help practices all the time stand out for who you want. And what I found is the number one most important thing when you're looking at your practice is be true to who you are. I remember I was reading the book Traction. by Gina Wickman, guys know, shout out. I'm a big proponent of that book. do a lot of Dental A Team's version of traction. We have traction within Dental A Team. And, I remember at end of the book, they were talking about how, like, know thyself and be free as a visionary. And, ⁓ if that's who you are or you're an integrator, like know thyself and be free. And I think when it comes to your own practice, know thyself and be free and make sure it's what people want. And then make sure you're talking to those people. I think about, have some friends that are. are very into nature and them getting on the podcast, I'm probably not going to attract the same type of people that I attract. I want people that are driven, growth minded, entrepreneurs, people that are seeking that next level, people that want to have fun in life. That's who Kirita is and that's my style. That's my brand. And I remember when I started Dental A Team, I had some people tell me that, Kirita, there's absolutely no way you're going to be able to impact everybody across the nation and that's not going to work for you as a consultant. And I am so grateful and thankful that I stuck true to my gut. I struck two to who Kiera Dent is. And while at the same time I can say true to Kiera, I need to also know what the market's asking for. If I'm just here to talk kumbaya with you, I'm probably going to attract a different crowd. But the people who want to be with Kiera, who want to be a part of Dental A Team, it's crazy. At the masterminds, I look at our doctors and our office managers and they are very similar to who I am and who I am on the podcast. So if that resonates with you, come be a part of our community. you can reach out, Hello@TheDentalATeam.com or go to our website, book a call. I'd love to chat with you. And I do still vet a lot of the people coming into our company. And, ⁓ I want to make sure that you're a good match for us. And so I think when I'm looking at what can you do to stand out within your own practice and how can you compete? It's who are you and what makes you different. And if you don't know, go read your reviews, go read the Google reviews, go read to see. And if you read dental, interviews, they always talk about that. They're fun, that they're positive, that they changed my life, that they make dentistry so simple. That is Kiera Dent to the core. wanted to be the Dr. Seuss of systems. I wanted to make doctors and teams have easy profitability without it being hard. And so when I look at the reviews, that is true core to Kiera. So I want you to say who's true core to you. ⁓ And a good way to do this is to go back to what your core actually is. So go back to what the core values are. Why did you even start the company? When I go back and I look at Kiera Dent, like what were my three core fundamentals? You can ask Tiff this was the beginning of day one. Like it was fun, do the right thing and ease. from the beginning of time, it's always been what I've said. I said, if we're not having fun, I don't wanna do this. Like truly, it's a hobby for me, it's a good time. And now we've created into an incredible business. Do the right thing always. Like do the right thing for the customer, do the right thing for our team, do the right thing for our clients. Like that is what I want you to do. And I'm not gonna sit here and give you a rules of do the right thing. Like as a core individual, you need to have that to your core. To me, it's a, we over deliver. We always come to the table. Like I want you just to do the right thing. And that needs to be a moral compass for you. And then ease, I don't need people who make it clunky hard, all the different pieces, I need you to make it easy. And that's been my model since the beginning of time, I wanted everything to be easy, do the right thing and fun. That's Kiera's core, that's who I am. And so for you to go back and it's core values versus aspirational values. And so I really want you to look at what are the core of your company? And is that fulfilling? I remember there's dental office I opened, me and the doctor, her core was very edgy. would say edgy is probably one of our core values of that company. We were listening to Drake at six in the morning. Like that was our core and we wanted it to be this edgy vibe. were in downtown Denver. That's what we did and it attracted the right type of people. Now my parents, if they walked into that dental practice, there is absolutely no way in their right mind that they would want to stay there. But a lot of people in downtown Denver, we knew our avatar, we knew who we wanted. So we were going to attract that. So I really want you just to think of like, How can you stand out? How can you make sure that this practice feels like home to you? So step one is go back to your core of why did you even start this business? And let's make sure that that's really incorporated in everything you do. Number two, I want you to really make sure that who you are fundamentally is what you're branding and what you're speaking to. ⁓ And then make sure the third thing is you look to see what do patients really want and what are they valuing? So. I think so many practices, the reason you get lost in the mix is because you've just got standard marketing across the board. says like, we care about our patients. We have the exact same services listed. We've got generic online presence. There's nothing that identifies or differentiates you. There's a practice in California that I really love. And she said like, we love ⁓ changing the way people feel about going to the dentist. And I have another dentist who their tagline is to be the community, the, like the dentist that the community chooses. ⁓ And I have another office that's like to change the way people feel about going to the dentist. And another one is to just be your foodie dentist. Those people, you guys, I didn't even pull up my notes. didn't look at it before I got on the podcast. Those are ones that I can just rift, repeat, remember because they stand out to me. They're not just generic marketing. And so for you, what is it that makes you stand out? I've got a doctor and he called it, ⁓ I think it's called Empower Dentistry. ⁓ and I love that because his whole model is like empowering patients to be confident about their health, to be confident about their decision-making and really spend a lot of time educating his patients. So for you, like, what is that one thing for Kiera? You guys, I'm the Dr. Seuss of dentistry. I have a good time. have a lot of fun. I am not your standard consulting company. We do things very different at Dental A Team. I want people, we get the same type of results, if not better. But we do it in Kiera Dent's way. We do it in a fun way. We do it in a way that makes team members happy. Our job is to light people up. Life's my passion, dentistry is my platform. That's Kiera Dent. And if that doesn't resonate you, then you're not gonna be listening to the podcast. But if it does resonate with you and you're like, yeah, I wanna have the best life and I wanna have team that's lit up and I wanna do it in an easy way, not a hard way. You guys, I'm not cookie cutter. If you want standard scripts on how we do X, Y, we have them, but that's not gonna be where I'm going to lead from. We're gonna lead from what's your vision and your practice to what did the numbers tell us? Then we're gonna implement systems based on that information. That's how we operate. Most people are like, Hey, you want systems? Fantastic. Here are your systems. And I'm like, no, why am I coming in and giving teams more work? Like nobody wants that. What we want is what's the vision of the practice? What are the numbers tell us? Let's put systems into place that way. Again, it's all boiling it down to that ease, that simplicity that's going to guarantee results. So what is your clear differentiator? What's your clear identifier? And so when we have it, like, I don't want to be Chick-fil-A McDonald's. like competing across the board. I want something that's going to make you resonate. I've got holistic dentists and it's like full comprehensive health for their patients is what they want them to have total wellness of health. And you might say like, but Kiera, I'm just like, like, I just do dentistry. I just want to do dentistry and I'm very vanilla. Like there is nothing that stands out about me. I do bread and butter dentistry. It's very simple. Well, I'll say vanilla is very great ice cream that a lot of people like. How can we make your vanilla ice cream better than the next person's vanilla ice cream? So I just wanna highlight that no matter what you do, there is something that's your special sauce. There is something special and unique about you and your practice that's going to drive and resonate with other people. There's billions of people on the planet. You don't need all of them. You just need your core crew of people that want to come to you as a practice. So I would say, what is it of, how are you going to make sure people stand out to you? and looking back at your core values, looking back to why, what makes you, you go look at the reviews and make sure does that speak? And if it does, amazing, keep doing more of that. And if it doesn't, let's change that and revamp it a little bit so that way you do feel like it's home. I have had so many offices try to be something they're not, they're like, well, Kiera, everyone says I need to be on social media and I don't like it. Then don't do it. Like you can be at home, you can be there, you can still like. I am the silent dentist. Like don't like social media. Great. You're going to probably find people that don't like social media. So let's do flyers and mailers and other things that could attract people in. ⁓ Or find a team member that really is great at it so you don't have to do it. For me, you've got to show up a couple of times. That's part of being a business owner and I don't love it, but I'm going to be true to Kiera. You're going to be true to you. Be true to you because the thing is I want you to just feel like you're at home. When I get on the podcast, I get to just be Kiera. This is Kiera unfiltered. It's funny when people get on our practice assessment calls or like wanting to work with us calls and we're assessing to see, are you a good fit for us and are we a good fit for you? I'm sitting in my studio. Like what you guys see is where I work every single day. The microphone, I don't usually talk to people on a microphone, but I will pull it on over so people can see it. Like I'm just Kiera. This is who you get. I'm real raw. Someone asked me a very personal question on a sales call the other day and I was like, you know what? I am so grateful that you feel so comfortable to be able to ask me those questions. I'm Kiera. This is who I am. I always want people to feel like I'm just Kiera Dent from the block. Like I'm your next door neighbor. I'm the person who's not here to judge you. I'm here to give you a hand up. I'm not here to slap your hand, tell you you should have known that because you're a dentist. That's what I want people to feel. So I think it's a what's your core. And then also the second piece is what do you want people to feel when they come to your practice? Because that's going to help them laser in with you way more than anything else. So looking at those core values, how do you want them to feel? For me, it is a no judgment zone in Dental A Team. Our whole team knows this. You like nobody should ever, like I will not hire people that are snooty tooty attitudey. Like I'm just not here for that. That's not our culture. That's not our brand. That's not who we are. Our brand and our style is very much a come as you are, we love you we're gonna take you to your goal, your vision. I'm not here for everybody to get to the DSO world. I want you to live your best life. Your practice should serve you your needs in your life, not the other way around. But I will tell you, I did not have that refined on day one of opening this company. That has come over time of what do I want dentists to feel? What are people saying? What is it that sets me apart from other people? And I do believe that your practice and how you stand out is not a one and done check it off the box. My core, one and done. And as long as I don't deviate from that, I'm probably gonna be pretty solid. The second thing is who we are and our fundamentals, those have not changed. But how I talk to people, what I want people to feel when they come to our company. That's morphed and evolved. It's always been a no judgment zone, but I think it's become more and more and I market that more and more and I want people to just feel safe. I want people to feel seen. I want people to feel heard. I realize as business owners, myself included, as I morphed and evolved, gosh, that's something I wanted. You could start to listen in to what your patients say. Why do they choose you? And you might even have people that you trust a lot. I have asked certain people like, why did you choose Dental A Team over somebody else? 95 % of the time it's because we don't judge. We aren't cookie cutter. and we actually have been there, done that and do it successfully and we bring the team along. Those are typically the reasons people choose our company over someone else. And I always get energy, always. So I care, we love your energy. And I'm like, great. So they like a good time. They want somebody who's fun. That's my core value. So yeah, like we're getting it. But listen to why people are choosing you. Maybe it's the Google reviews. Maybe it's because you are the holistic dentist in your area. Maybe it's because all their friends and family trust you. Listen to that and brand with that. People will tell you if you will listen why they choose you, why you're the best in their opinion. And if that's your favorite patient, do more of that. That's how you're going to stand out. Again, you're not going for the billing and you're going for your niche community of people that want to come to you. ⁓ I know I've got a pediatric dentist. He's so popular, like one of the top of the top of the top and he's just himself and he shares his real life. Some of you may be like, that's not me. Again. You've got to do your differentiator based on who you are. If you're not loud and outlandish, don't be that online because they're going to come in and be like, it was a bait and switch. Like, wow, this person's dead in the water when I show up. Or if you're like dead in the water, but you're super outlandish in the practice, they might feel like, wow, that's very different. You need to have it where you guys are synced in. People feel like they can understand. People feel like they're on the same page with you. It feels the same. Like that's what branding is. This is how you differentiate is what our presence is online is who we are in person. And so I would just say, take an exercise today. Go through and figure out what on earth do we need to do to stand out in our crowd? Number one, what's our core value? What do we stand for? Who's the core? What is the core of who we are? Number two, what do we people to feel? Read our reviews, how do we want them to feel? And then number three, how can I do more of that and has it evolved over time? Those would be like quick, simple three steps, but make sure online presence matches in-person presence. In-person presence matches online presence. Our online presence is fun. There's dots, there's confetti, there's smiling, laughing people. That's not just pictures. When you're in an office, you're laughing your freaking head off. It's hilarious. We're having a good time because teams don't want to do hard. Teams don't want to have a non-fun. Why do I make the podcast? Yes, for a lot of value for you, but also for you to have your teams experience this before they even work with us. How can you test drive the car without test driving the car? Well, here's a great way to do it. How can people test drive your practice without doing it? How can they say, my gosh, of all the dentists out there, I wanna work with you. And then I'm gonna say this, and I know this is annoying and I'm sorry, but this is another piece that you're gonna stand out and it's through your Google reviews. You've gotta be kicking it over there. If you need, talk to Swell. Swell.co, I think is their website. Tell them Dental A Team sent you, get the best deal. Zeke and I have known each other for eight years and he has never changed the pricing on the people I refer to him, which thank you, Zeke. Shout out to you. Swell is the best one I've ever met. I know there's a ton of them out there. I have like vetted all of them. Best of the best of the best. So if you want a great one, like you've got to also be the best. And so I just did this with a team the other day ⁓ and I had all of them go leave reviews. I had all of them practice asking for reviews. And I taught them like, you can be the best dentist, but if you're not the best marketed dentist online, no one's gonna find you. And imagine me with my picket fence out there, like picketing, like save the teeth. If you're the best dentist in the best dental office, you have a moral obligation to save those teeth. People only have 28. Some might have 32, but most of us only have 28. And we only have one shot at that. And I believe that people deserve the best of the best. So you also have an obligation to get those reviews up, to ask your patients to leave your reviews, but that's gonna tell you how you stand out. Please also make sure you have fun. Do things that light you up. Marketing is like, my gosh, it's my least favorite thing to do. But I realized, Kiera being Kiera and just showcasing that is marketing. And I can have a truckload of fun with you guys on here. I can have a great time on the podcast. I can share all my wildest things. I can talk to you about whatever I want to talk to you about. And you can get to know Kiera, real Kiera. You can get to know Kiera Dent from the block. And that's where I realized like, this is fun for me. Now me going and making dumb social reels. Sorry, all you that love it. I'm not trying to diss on you at all. That's not a diss. I just absolutely loathe it. Like I would rather sit here and talk to you and give you like tactical tips than I would like making up a funny meme. I'm a freaking hilarious human, but I don't like staged humor and I don't have a great marketer next to me and it just feels hard. That's not something that I'm like, yay, marketing day. Now if I had a marketer who lived next door to me and they're like, hey, I got seven ideas for you, let's roll. I would freaking love it. But make sure it's something that you jive and enjoy. And if you don't love it and then people are gonna feel it. Now, that doesn't mean it's uncomfortable. You gotta get out of your comfort zone. But if you absolutely loathe something, you guys like, I... You have a marketer who did this and I felt like an idiot. I'm not good at remembering how to say things and being on script. Like I feel so dumb and so uncomfortable that I'd rather sit there and have you rift with me, like ask me questions like top, top dental softwares, top AI softwares, top practices, how they perform. What are the top five things that the most elite leaders do? I would rather do that. It's the same thing. I can still create reels, but they're conversations and topics that I know you guys want to hear. And I know you're going to have a good time hearing. and I know I can give you amazing value without you ever working with me. That's Kiera Dent's MO. So what's your MO? What drives you? And if you need a minute, go take like two hours at a Starbucks, figure out what your core values are. What do you want people to feel when they come to your practice? And then look to see what is the core? What are the things that light you up? Again, maybe that you're not perfect at. I love to give tactical practical. And like I said, that morphed over time. What do I people to feel has morphed over time. So maybe do a revamp. See how can we stand out a little bit stronger? and then ride it guys. Trust it, own it, embrace it, because the more confident you are in it, people are buying your confidence, they're not buying you. The reason people come to Dental A Team is because when I got on the podcast, you guys, I've been there, I've done it, I've seen it all, like you probably can't tell me something. I would love somebody to challenge me, bring me something I haven't ever heard before. But I have so much confidence that no matter which practice you are, where you're at, I know ways to turn your life around and your practice around and do it very quickly and easily. I'm that confident. That's what you're buying. You're buying my 10 years of being on the freaking road going into 500 plus offices. That's why people sign up with Dental 18 plus they love our energy. Yeah, I'm a good time. So let's do it fun and let's share all that experience. Why are people signing up with you? What is the confidence you have? Are you the best at doing those fillings? Are you the best at doing those crowns? Highlight that, get excited about it. People are buying your confidence and the more confident you can be through your reviews, through your online presence, the more they're going to spy you. It's not their dentistry they're buying. It's the confidence in you and your team. And if you can remember that, you will stand out of a crowd all day long. So I feel like I usually can do a quick wrap for you and like, here's the five things for you to take. Today, it's not, it's a rift. It's a, here are the ways that I see people stand out. Here are the ways that I've been able to stand out. Here's the ways that we've been able to change things for you. But I really feel like standing out is not about doing more. It's about doing the right thing that lights you up consistently. Getting on the podcast, do you know how many episodes I've recorded? Do know how many times I pushed play over here and said, all right, let's go? Consistency can out deliver flash in the pan. I have been doing this for seven years now. Seven years we've been talking together. Seven years we've been hanging out. Almost 10 years I've been traveling to offices. That's consistency guys. And doing consistency, doing the right things consistently. It's not about doing more. I didn't ratchet up our podcast amount, doing the same amount since the beginning of time, and that's still a lot. ⁓ But I think for you to stay consistent, speak your truth, people will come to you, I promise you. Don't think it's about doing more. Don't think it's about that. Just being aligned so where people can feel your true authenticity and your genuine love, people will buy that all day long. We're in a world inundated with noise and starving for wisdom. Be that different voice, whatever yours is. And if we can help you in any way, if I can be your cheerleader, if our team can like help you see the goodness in you, because sometimes it's hard to see the goodness in you. We do this with offices, we help them out. I've got a doctor right now in California and we're helping her see like how she's fantastic to drive more patients to her practice. So reach out, Hello@TheDentalATeam.com. Be proud of yourself. There are people that need you specifically. Not everybody wants you, not everybody wants Dental A Team, but the people who really do that resonate. They're going to find me and my voice. why I ask you guys to share because you're listening. Please share with other people just like you because odds are if you like me, your friends are going to like me and we're going to be able to help them change the world of dentistry. Same thing. If your patients like you, odds are they've got friends and family that are going to love you as well. Ask them. Don't be afraid to get the reviews from them. And for all of you, I'm asking you today, if you love the podcast, leave us a Google review. Go leave me a review share because I need more people like you listening to this podcast. I am on a mission to impact every single dental practice out there and to positively impact them and to change the world of dentistry in the greatest way possible. And I can't do that alone. I need you to share. So share and ask your patients to do the same, but it's very hard for you to ask somebody when you haven't done it yourself. So if you've never left a Google review or it's been a while, go leave Dental A Team at Google review. We'll put it in the show notes. It's very easy for you. ⁓ and the second thing I would ask is share us with somebody, share the podcast with somebody today, share this episode with somebody shared in a Facebook group. because you're gonna get more confidence and have your team do the same thing. You can have them listen to this episode, share with people, leave a review. I had an office, 10 people left me a review that day because they were having a hard time and feeling disingenuous asking for reviews. Get people comfortable, get people confident and they'll do it more often, same thing with you. And I'm a very easy person. Leave me a great review. You love the podcast, you're clearly giving your time to me. So leave a review, say how much you love it and then feel confident asking somebody and ask somebody today because more people need your dentistry. More people need you to change their lives. It's your moral obligation to show up, do the right thing, have fun and do it with ease. Did you like those core values? That was a nice wrap for all of you. Thanks for listening. I adore you. I'm here to serve you on any level I can. Reach out, join us at an event, come to our mastermind, whatever it is, do something today. Hello@TheDentalATeam.com. And as always, thanks for listening and I'll catch you next time on The Dental A Team podcast.
See what the team at The Successful Bookkeeper has on right now → Sammy Mattingly and Fred Ott are back for the finale of their two-part conversation with host Michael Palmer. Where Part 1 covered the leap into bookkeeping entrepreneurship, Part 2 gets into the gritty, practical work of making a young firm sustainable — documenting processes, surviving the first real growth wave, hiring employee number one, and deciding what kind of business they actually want to build. Chapters [00:00] Introduction and Episode Recap [01:18] What Makes This Partnership Work [04:30] Growth Wave Exposes System Gaps [07:00] Hiring the First Employee [09:00] Fixing Onboarding the Right Way [12:00] Joining Pure Bookkeeping and Freedom Gateway [15:30] Walls Hit and Lessons Learned [18:30] Long-Term Vision and the Journey [21:30] The 'How to Make a Few Thousand Dollars' Podcast The Partnership Advantage One of the quieter themes running through this episode is just how much the partnership itself has been a growth tool. Sammy puts it plainly: "Fred is the only one of my friends that I could do this with — and it's mostly down to that accountability piece and the amount of work that each of us is going to put into this." For bookkeepers considering a partner arrangement, this episode is a useful reality check on what makes it work — shared drive, mutual trust, and complementary skill sets — and what makes it hard. When Clients Arrive Faster Than Your Systems The real test of any process is live clients. Sammy and Fred thought their systems were solid after months of heavy networking. Then the referrals started rolling in, and the cracks showed fast. "We quickly realized our systems and our processes are not what we need to be able to support the growth that we have now and that we want in the future," Fred says. Their response was to pull back from networking temporarily, sit down together, and map out standard operating procedures from scratch — building workflows, identifying automation opportunities, and stress-testing everything against real client volume. Onboarding: Break It, Fix It, Repeat Onboarding was the first thing to crack under pressure. Rather than patching it on the fly, Sammy and Fred blocked a Saturday, mapped every pain point, and rebuilt it. When the next wave of clients came through a month later, the process was smooth — but it surfaced a new set of smaller issues. "There's always something rolling onto the pocket of like, okay, here's an issue with our process," Sammy says. "Now we need to set aside time to work together to map out how to fix that and how to implement it." That cycle of deliberate improvement is now a permanent feature of how they run the business. Pure Bookkeeping and the Freedom Gateway Sammy credits early podcast listening for pointing him toward Pure Bookkeeping, and describes the decision to join as straightforward once the need for a real system became obvious. What stood out most was the access to experienced guidance: "Having an hour with Lisa Campbell a week, someone who's done it, who's built a very successful firm — she was great in just helping us learn and develop and how to work on the business." They also appreciated that the system is customizable — their Pure and Pixie setup reflects their firm, not a template. Building Toward Something (Without Telling Everyone What It Is) When Michael asks about the long-term vision, neither Sammy nor Fred throws out a revenue number — and Michael approves. Fred frames it well: "Like we want to grow and do all these things, but ultimately the day-to-day — we want the day-to-day to be enjoyable. We like challenging ourselves, we're curious people, and we like learning." They're also currently working through Traction by Gino Wickman and have launched their own podcast, How to Make a Few Thousand Dollars, which earned an early shoutout from the entrepreneur who inspired the name. Links Mentioned Mattingly & Ott Financial Accounting How to Make a Few Thousand Dollars — Sammy and Fred's podcast (search on your podcast app) Pure Bookkeeping — the system referenced throughout the episode Traction by Gino Wickman — EOS framework book Sammy and Fred are currently implementing How to Make a Few Billion Dollars by Brad Jacobs — inspiration for their podcast name The Successful Bookkeeper Episode featuring Theresa Slack — referenced by Michael as a model partnership story About the Guests Fred Ott and Sammy Mattingly are co-founders of Mattingly & Ott Financial Accounting, LLC, a growing bookkeeping firm built on referral-driven networking, deliberate systems work, and a commitment to serving small business owners in their community. Friends since high school, they made the jump from W-2 employment to entrepreneurship together and are now navigating their first year of real scale — with their first employee, a growing client roster, and a podcast of their own. About the hostMichael PalmerMichael Palmer is the host of The Successful Bookkeeper podcast and co-founder of Pure Bookkeeping and The Successful Bookkeeper. He started this work because of his father — a brilliant electrical contractor who worked twice as hard as he should have had to, because nobody on the financial side was in his corner. That gap is what The Successful Bookkeeper exists to close. His view: bookkeepers are the most undervalued force in small business — and every bookkeeper who builds a real business changes two families: theirs, and their clients'.
In this episode, Steve Cherrico and Brad Schelling kick off a new podcast series focused on the five personnel values that shape the culture of First Priority. These values help define the characteristics, attitudes, and behaviors that contribute to healthy leadership and effective ministry. Together, they discuss the difference between ministry core values and personnel core values, explore how these values were developed through EOS® and Traction®, and share why they continue to guide the way First Priority leaders serve students, churches, schools, and communities. The conversation also highlights exciting updates from FP Connect, stories of new club opportunities across the country, and a preview of the upcoming episodes that will take a deeper look at each individual core value. In This Episode • Updates on FP Connect and new club opportunities across the country • The difference between ministry core values and personnel core values • An overview of First Priority's five personnel values: Christ Follower Passionate & Inspiring Collaborative Team Builder Eager to Learn Confidently Driven • Why culture matters in ministry leadership • How strong values create healthy teams and sustainable growth Coming Next The next episode takes a deeper look at the first core value, Christ Follower, featuring special guest Larry Bragg from First Priority Metro East.
(14) Simon Constable and Jim McTague discuss the leadership vacuum in the United Kingdom as internal Labour Party disputes intensify. Some elites are calling for Tony Blair's return while the Reform Party gains traction among dissatisfied voters.1940
5/27/26: SEC Ends CUPCAKE Non-Conference Schedules, Brendan Sorsby Appeal DENIED, CFB Super-Conference Gains Traction & So Much More!
If you've ever delegated something to your team… only to take it back because it felt faster to do it yourself
Send us Fan MailEvening Prayer (Giving Thanks; Serving Better; Traction; Heart Disease; Our Words) #pray #prayer #eveningprayer #christianprayer #Jesus #God #HolySpirit #serving #love Thank you for listening, our heart's prayer is for you and I to walk daily with Jesus, our joy and peaceaimingforjesus.comYouTube Channel https://www.youtube.com/@aimingforjesus5346Instagram https://www.instagram.com/aiming_for_jesus/Threads https://www.threads.com/@aiming_for_jesusX https://x.com/AimingForJesusTik Tok https://www.tiktok.com/@aiming.for.jesus
Most businesses fail not from bad ideas, but poor execution. This book summary reveals the surprising system that transforms chaos into consistent growth.
High-profile candidates like Xavier Becerra and Tom Steyer navigate a crowded field to replace Gavin Newsom, while outsider Steve Hilton gains traction as voters express frustration with rising costs and failing infrastructure. (2/16)1920 CA
In this episode, Dr. Reza Ardalan sits down with Dr. Mark Skimming, the Glasgow-based founder of Pain-Free Dentistry Group and the name that comes up more than any other when other guests on the show are asked about mentoring, coaching, or the business side of dentistry. Dr. Skimming has built a 14-practice independent group across Scotland, fully self-funded, with no bank loans and no private equity, on the back of a systems-first philosophy he learned the hard way. Most conversations about practice growth focus on the clinical or the financial. This one focuses on the operational glue that makes a multi-site group actually work. If you've ever felt like your best clinical work doesn't always translate into a great patient experience, or if you've thought about scaling beyond one location and weren't sure where to start, this is the conversation worth your hour. In this Episode How to think about the 20/80 split between clinical quality and patient experience, and where most dentists are overinvesting Why Dr. Skimming opened a "squat" practice in 2009 instead of buying in, and what the early disaster years taught him about systems The partnership model that turns A-player associates into shareholders across an entire group, not just one practice How a 14-practice independent group runs without bank loans or private equity, and what "anti-DSO" actually means in operation What goes into a 52-point document on ideal behavior, and how it changed the way Pain-Free Dentistry Group hires and promotes Why coachability matters more than clinical skill or business sense when Dr. Skimming evaluates a future partner How EOS, 90-day goals, and knowing your own Kolbe profile compensate for a founder's weaknesses The reading list that shaped a multi-site group: Traction, Radical Candor, Tribal Leadership, and Dan Sullivan's strategic-coach work What to look for when auditing your own patient journey for the friction points you've stopped noticing Why Spot On Business Mastery exists, and what kind of dentist actually benefits from coaching at this stage Dr. Mark Skimming is the founder of Pain-Free Dentistry Group, a 14-practice group based in Scotland with its flagship at Dentistry On The Square in Glasgow. He graduated from the University of Glasgow in 2005, spent his early career in NHS dentistry, and opened his first private practice in 2009 before stepping out of clinical work to focus on group leadership. Dr. Skimming was named Best Young Dentist (Scotland) at the 2012 Dentistry Awards, authored Painlessly Sell Your Dental Practice, and co-runs Spot On Business Mastery, a coaching program for dentists, alongside Andy McDougall. Find the group on Instagram at @painfreedentistrygroup and on X at @PFDgroup.
If you've ever found yourself repeating the same instructions to your team or wondering why something that feels obvious to you keeps getting missed… this episode is for you! Because as your business grows, communication can't live in your head anymore and when it does, you become the bottleneck. I'm sharing a simple 3-step framework to help you get information out of your brain, into clear systems, and into your team's hands so they can execute with confidence (without you having to explain everything over and over again)!-----➡️ Quick Links For You:Not sure if you need an integrator? Take our free quiz: “You Might Need an Integrator If…” today!Ready to work with the KS Agency? We'd love to learn more about your digital biz! Click here to apply!
On this episode of Currently Reading, Kaytee and Meredith are discussing: Bookish Moments: both discuss plane reading and its advantages Current Reads: all the great, interesting, and/or terrible stuff we've been reading lately Deep Dive: book recs for each enneagram type Before We Go: our new segment featuring a bookish friend post and a sleeper hit brought by Meredith Show notes are time-stamped below for your convenience. Read the transcript of the episode (this link only works on the main site). . . . 1:31 - Bookish Moments of the Week 1:55 - The House of Earth and Blood by Sarah J. Maas 2:03 - @hollyslitmagic on Instagram 2:50 - Throne of Glass by Sarah J. Maas 8:08 - Current Reads 8:28 - The Midnight Show by Lee Kelly and Jennifer Thorne (Meredith) 10:10 - Diavola by Jennifer Thorne 10:28 - Sarah's Bookshelves Live 13:31 - Daisy Jones and the Six by Taylor Jenkins Reid 16:17 - Last Night at the Telegraph Club by Malinda Lo 18:23 - The Lion Women of Tehran by Marjan Kamali (Kaytee) 18:35 - The Stationary Shop by Marjan Kamali 23:09 - Radical Focus by Christina Wodke (Meredith) 24:45 - Traction by Gino Wickman 28:59 - Disney Adults by AJ Wolfe (Kaytee) 36:55 - When The Wolf Comes Home by Nat Cassidy (Meredith) 42:30 - Empire of Shadows by Jacquelyn Benson (Kaytee) 47:09 - Deep Dive: Books for Each Enneagram Type 47:15 - CR Season 3: Episode 37 49:20 - American Wife by Curtis Sittenfeld (9) 49:45 - Zorrie by Laird Hunt (9) 51:11 - Beartown by Fredrik Backman (9) 52:23 - Razorblade Tears by S.A. Cosby (8) 53:18 - Where the Crawdads Sing by Delia Owens (8) 54:22 - Where'd You Go, Bernadette? by Maria Semple (7) 55:44 - Tom Lake by Ann Patchett (7) 56:54 - We Were the Lucky Ones by Georgia Hunter (6) 57:04 - Sarah's Bookshelves Live 57:55 - The Southern Book Club's Guide to Slaying Vampires by Grady Hendrix (6) 59:33 - Station Eleven by Emily St John Mandel (5) 59:52 - The Remains of the Day by Kazuo Ishiguro (5) 1:00:54 - Shark Heart by Emily Habeck (4) 1:01:46 - Anne of Green Gables by LM Montgomery (4) 1:01:54 - The Midnight Library by Matt Haig (4) 1:02:51 - The Great Gatsby by F. Scott Fitzgerald (3) 1:03:01 - Olga Dies Dreaming by Xochitl Gonzalez (3) 1:03:49 - Erasure by Percival Everett (3) 1:05:14 - Eleanor Oliphant is Completely Fine by Gail Honeyman (2) 1:06:16 - The Four Winds by Kristen Hannah (2) 1:06:42 - A Gentleman in Moscow by Amor Towles (2) 1:08:30 - Prodigal Summer by Barbara Kingsolver (1) 1:10:06 - The Home-maker by Dorothy Canfield Fisher (1) 1:13:05 - Before We Go Kaytee highlights a bookish friend post Meredith brings a sleeper hit 1:14:25 - Wives Like Us by Plum Sykes Support Us: Become a Bookish Friend | Grab Some Merch Shop Bookshop dot org | Shop Amazon Bookish Friends Receive: The Indie Press List with a curated list of five books hand sold by the indie of the month. May's IPL is brought to us from a new to us bookstore, Book & Books in Coral Gables, Florida Love and Chili Peppers with Kaytee and Rebekah - romance lovers get their due with this special episode focused entirely on the best selling genre fiction in the business All Things Murderful with Meredith and Elizabeth - special content for the scary-lovers, brought to you with the behind-the-scenes insights of an independent bookseller From the Editor's Desk with Kaytee and Bunmi Ishola - a quarterly peek behind the curtain at the publishing industry The Bookish Friends Facebook Group - where you can build community with bookish friends from around the globe as well as our hosts Connect With Us: The Show: Instagram | Website | Email | Threads | Substack | Youtube The Hosts and Regulars: Meredith | Kaytee | Mary | Roxanna Production and Editing: Megan Phouthavong Evans Affiliate Disclosure: All affiliate links go to Bookshop unless otherwise noted. Shopping here helps keep the lights on and benefits indie bookstores. Thanks for your support!
As dairy producers continue to focus on cow comfort and barn efficiency, flooring and stall design are playing an increasingly important role in herd health and performance. At the Canadian Dairy XPO, Bioret Agri president Adam Steward tells RealAgriculture that the company’s non-slip flooring systems have seen rapid growth across North America as producers look... Read More
Chronic neck pain affects millions — but could cervical traction be the solution? This episode breaks down what the research actually says, who benefits most, and why proper instruction matters more than you think. To learn more, visit https://neck-cloud.com/products/neck-cloud The Neck Cloud City: Sheridan Address: 30 North Gould Street Website: https://neck-cloud.com
Pastor Levi and Lisa talk about being shod in the Gospel of Peace, from Ephesians 6:10-18 and how the Gospel gives you traction to advance. This is an episode of Pearls & Swine on the Evangel Houghton Podcast from Evangel Community Church, Houghton, Michigan, May 4, 2026.
Le fitness tel qu'il est souvent présenté n'est pas la seule solution pour se développer physiquement. La callisthénie (calisthenie) pratiquée par Brieuc Le Dantec est un sport extraordinaire, complet, et accessible à tous.Le livre de Brieuc : https://www.marabout.com/livre/mon-programme-de-callisthenie-9782501200226/Son Instagram : https://www.instagram.com/brieucledantec/Mon site : https://www.fabricemidal.comReso, mon école de méditation : https://www.reso.coRéalisation, image et son : Alexandre AgostiniMontage : Constance HaondMots clé : « La callisthénie a changé ma vie.Mon corps est moi. Je me sens capable de tout.Je ne me fais plus mal nulle part et j'aborde n'importe quel sport ou activité avec facilité et des progrès éclairs. »Finie la musculation, place à la callisthénie ! Cette discipline est une révolution dans le monde du sport : avec pour seul équipement un sol et une barre, elle vous permet de sculpter un corps d'acier, de réaliser des figures spectaculaires et de repousser vos limites physiques et mentales.Dans ce guide, Brieuc Le Dantec, figure emblématique de la callisthénie en France, partage son programme avec :- 16 figures et mouvements détaillés en pas à pas et 14 circuits de renforcement musculaire ;- + de 250 photos pour visualiser chaque mouvement ;- Les grands principes de la discipline et les images mentales qui vous feront progresser plus vite.Plus qu'une méthode, il partage une vision : la callisthénie comme chemin de transformation personnelle.Prêt à réaliser l'impossible ? Traction - Pompe - Pistol squat - Gainage - Dip - L-sit - Equilibre - 90°- Drapeau - Muscle up - Back lever - Front lever - Muscle up - Explosif - Full planche - Pompe en équilibre - Traction à un bras À faire chez soi ou en extérieur, pour tous les niveaux.
We're joined this week by Holistic Integration's Chiropractor, Dr. Clinton Dodge, to talk about one of his "favorite" treatments that can help patients avoid surgery or heal from a failed surgery. In this episode, we talk about:—How Decompression Therapy treats protruding discs that cause sciatica and helps heal disc degeneration.—Why Dr. Prather says surgery ISN'T necessary with a bulging or protruded disc. (And the situation when surgery IS necessary).—How Decompression Therapy (with its pumping action) is different from Traction and Inversion therapies.—How Decompression Therapy helps the neck, as well as the back, by putting the body into a healing mode and "reverses the aging process".—The variety of conditions Decompression Therapy is helpful for, including: Sciatica, Bulging Disc, Degeneration of the Disc, Facet Syndrome, Neuropathy, Neurological Issues, as well as Knee and Hip Degeneration.—The benefits of Decompression Therapy, not just for the back, but for knees, ankles, and the extremities as well.—The way Decompression Therapy actually makes a patient TALLER.—Why Decompression Therapy works and what the contraindications are for this treatment (such as pregnancy or surgical hardware).—The astonishing 80-90% success rate from Decompression Therapy. And the reason Dr. Prather feels strongly that Decompression Therapy should not be used as a stand-alone treatment, but is most effective when used alongside Chiropractic, Rehab, Acupuncture, and Nutritional therapies. —Why Dr. Prather says Decompression Therapy is "one of the best things" he ever added to his practice because of the huge difference it makes for patients in their pain level and range of motion.http://www.TheVoiceOfHealthRadio.com*Receive exclusive bonus content as a member of our Voice Of Health Patreon Community:https://www.patreon.com/cw/VoiceofHealthPodcast
SUMMARY: Aaron and Terryn make the case for the one thing that cuts through business chaos faster than anything else: a real operating system. They dig into EOS, the Entrepreneurial Operating System from the book Traction, and break down why visionaries who run on gut instinct and new ideas desperately need a consistent weekly meeting structure that holds everyone accountable to real numbers and real outcomes. From quarterly rocks to the visionary-integrator relationship, they walk through how a one-hour weekly meeting done the right way can replace the noise, the story time, and the constant fire drills that burn out teams and stall growth. Grab the free meeting templates and training at https://rocks.opsexpertsacademy.com. Minute By Minute: 00:00 Introduction to Chaos in Business 01:44 Calming the Storm: The Silver Bullet 03:44 Implementing an Operating System: EOS 07:34 The Importance of Consistency and Accountability 12:09 Metrics and Performance Evaluation 17:36 Empowering Teams and Visionaries
Check this episode out on our YouTube: https://youtu.be/hc33VvhAS_I In 1950, a teenager who'd dropped out of school to save the family farm bought one truck and started hauling gasoline. Today, Wayne Transports runs 750+ trucks, moves nearly 290,000 loads a year, and posts driver turnover rates a fraction of the industry average. In this episode, we sit down with the next generation of Wayne ownership to unpack the full story — the Korean War tragedy that almost ended the company before it started, the bank loan that gave it its name, the move from Milaca to Rosemount that unlocked decades of growth, and how the family handed the president's chair to a non-family member for the first time in company history… one month before COVID hit. We also get into the operational side: the AI tools rebuilding their dispatch floor, the camera + safety stack keeping their fleet on the road, the acquisition playbook that's added 35 trucks a year, and why their turnover sits at 18% while the rest of the industry burns through drivers at 60-90%. If you run a fleet, drive for one, or want to understand how a real American trucking dynasty actually gets built — this one is for you.
Having a big vision for your business is not the same thing as leading your team well. And if you've ever felt like your team isn't executing the way you expected… this episode is going to hit. I'm breaking down the difference between being a visionary and being a leader and why that gap is where so many teams start to feel overwhelmed, stuck, or unclear.-----➡️ Quick Links For You:Not sure if you need an integrator? Take our free quiz: “You Might Need an Integrator If…” today!Ready to work with the KS Agency? We'd love to learn more about your digital biz! Click here to apply!
That uneasy feeling that your business is growing but something feels off usually isn't a marketing problem. It's often a values problem. I sit down with Whitney Owens, owner of Water's Edge Counseling and Wise Practice Consulting, to talk about what “profit with integrity” looks like when you're a service-based business owner who genuinely wants to help people and still earn sustainable income.We get honest about the guilt many entrepreneurs feel around charging, especially in helping professions like therapy and private practice. Whitney explains why “success” can trigger embarrassment, how childhood money stories shape what we think we're allowed to earn, and why ethical pricing is part of serving well. We also dig into how to clarify your core values before you scale, so your team, your client experience, and your offers all stay aligned with the impact you want to make.From there we go practical: delegation, building a leadership team, and using EOS (Entrepreneur Operating System) from Traction by Gino Wickman to reduce decision fatigue and prevent burnout. Whitney breaks down tools like scorecards, Level 10 meetings, quarterly Rocks, and “right person, right seat,” plus how she uses AI-generated scenarios to hire for values instead of vibes. We close with a simple integrity audit you can apply to your messaging, policies, and team behavior, and a resource for marketing and networking with churches in an authentic way.If you want values-based business growth without selling out, listen now, subscribe for more, and share this with a friend who's scaling. After you listen, what's one value you want to run every decision through?Read more HERESupport the show
Ever wonder if, when, or how to build stronger operations within your practice? In this episode, I sit down with Tom Restivo to unpack EOS and what it looks like to build a stronger operational foundation inside an optometric practice. Tom shares his experience leading a rapidly growing eye care organization through expansion, complexity, and the pressures that eventually exposed where systems were missing. We talk about why growth without structure creates avoidable friction, how core values shape hiring and leadership decisions, and why vision has to be more than a vague idea if you want your team aligned. We also get practical about how EOS actually works inside a practice. Tom breaks down the six key components of the system, the role of the Vision Traction Organizer, how Rocks help teams focus on the right priorities, and why Level 10 Meetings can transform communication and accountability. If you are feeling like the business is starting to run you instead of the other way around, this conversation offers a useful framework for creating more clarity, consistency, and traction in your practice. Resources: Book a Triage call with Adam Download the Practice Owner's Financial Toolkit 20/20 Money Ultimate Financial Success Masterclass OD Mastermind Interest Form Check out Adam's new book: How to Buy an Optometry Practice Tom Restivo's LinkedIn EOS Worldwide Traction: Get a Grip on Your Business by Gino Wickman ————————————————————————————— Please rate and subscribe to 20/20 Money on these platforms Apple Podcasts Spotify ————————————————————————————— For past episodes of 20/20 Money with full companion show notes, please check out our episode archive here! Check out Adam's other podcast! The Optometry Success Podcast Subscribe on Apple Podcasts: https://bit.ly/4tttng6 Subscribe on Spotify: https://bit.ly/4tuf0YM
"Tim Graham And Friends" brought to you by CTBK discusses Brandon Beane's decision not to make a first-round draft pick again and the Sabres taking a lead in their series against the Bruins.
Do you ever feel like you have a laundry list of reasons why you can't ever take a break from your practice? Kiera is here to say, if that's how you're feeling, it's time to step away. In this episode, listeners get to take a breather. Kiera talks about the two parts of success (the "suck" part and the success part), and what you can do to hit a mental restart. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: The Dental A Team (00:00) Hello, Dental A Team listeners, this is Kiera and I hope today is such a great day for you. I hope that you're loving your life. I hope that you are enjoying it. And if you're not, today's podcast might be for you. Today is about when leadership gets heavy, how CEOs navigate the seasons you can't step away from. And this actually was a little bit of a self-medication for myself because when I ⁓ was actually getting ready to podcast the last time, I had a little bit of a breakdown. And I just realized I was going at a pace that I wasn't able to sustain. And I felt very trapped. I felt like what happens as a CEO when you literally feel like you can't step away? Like you're in it. You bought the practice, you're in debt. I was actually just reading a book. It was a total fantasy book. And it was ⁓ about this little veterinarian who opened his practice to kind of prove a point to his parents, but also because he loved his craft and loved his work. And then he starts dating this girl and she's on the other coast and long story short, they're like flying back and forth coast to coast. And he doesn't have money because he's got the practice. He's got the debt. He's got a team ⁓ and he wants to see his girlfriend. And so he's picking up ER shifts and moonlighting and so much so that he literally like drags his body into oblivion and gets so sick. And what was really crazy in the book is I feel like as I was reading it, I told Jason, I was like, this is my doctor's, this is me. So many of us feel this way, right? You've got the debt, you've got this, you have a laundry list of reasons why you feel like you can't step away. And I will say like, if that's you, then it's time for you to step away. And I think in ownership, there are seasons where it's hard. And so today I kind of wanted to address like, what do you do and what are some tactical things when you're in this boat? And if you're in that boat today, hi, I'm Kiera. I'd love to be friends. Reach out, just even as a friend, if it's a pen pal, if you want to talk, if you want me give you tactical advice on your practice, reach out, I will happily help you. If you're not in that boat, hi, I'm Kiera and I'm either preparing you or speaking to your future you because all of us will go through that. And I don't think it's a one and done. It's an ever flowing. It's an ebbing and flowing. And so there are seasons and ownership where it's freaking hard and it doesn't mean you're failing. It doesn't mean your practice is broken. It just means that we're growing and it's stretching our leadership. I remember thinking, I've talked about this on the podcast before. It's like throwback OG status or talk about like penguins, molting or snakes like sloughing off their skin. And what happens is we actually grow bigger than what we're capable of. We grow bigger than what our skin is. grow, like our practice outgrows the leadership style that we are. There's a book called like, what got you here won't get you to where you want to go. And it's the same principle of like, we have to grow. And if you go back to being a child, growing pains don't feel good. I don't know if you guys remember like your legs hurt and your body hurts and like. you, my little nephews and nieces, they wake up in the middle of the night with like leg aches because they're growing. Like it's painful. And I think we forget. And then as adults, we don't realize that like you get to go through it again. When you go through growth of leadership or your practice grows and you got to evolve into the next version of yourself to sustain that. And that's not comfortable either. you guys know, some of you been listening for a while. You know, I went to Antarctica, slight flex. ⁓ and it was amazing. It was honestly one of the most life-changing trips I've ever been on. it was a place where I felt like I was navigating the most beautiful, serene scenery where no one's there and knowing that I could die. Like people die there. Like the Antarctic has nothing. It's freezing cold there. ⁓ I thought it would be covered in snow and it wasn't felt kind of like Utah-esque in the winter. ⁓ but like it was, I mean, that water is cold and you can see penguins like swimming through the water. It's so clean. It's so crisp. Nothing has touched that part of the world. It's very, very incredible. but I remember when I was there, I was watching penguins and they were actually in molting season and they told us all like, don't get close to the penguins, just let them be. And they were like, they're in so much pain. And what these penguins were having to do is they sat there and like, you literally could see the like anger, sadness, pain in these little penguins. And they were sitting there. Cause what they have to do is they have to molt off all their feathers because their feathers are not the ones that they have on. They're not waterproof. And so they would actually drown when going into the water. So they have to molt all of those off. get their like slippery ones and then they can go into the water and they just sit there and you see feathers flying everywhere. But I think like that image of a penguin is how I think a lot of CEOs feel and how a lot of office managers feel when we're going through this and we're being stretched and it's just annoying and you feel like, ⁓ I wanted this practice. I wanted this business, but I didn't want this. Well, I just want to remind you that success has two parts to it. There's suck and there's the success part. You can't have both sides of the coin without it. The word literally says it. And I think we sometimes forget, I think For myself, I sometimes feel like I've already been through this. I should have to go through it again. But there's a call to a higher level. There's a call for us to be stronger leaders. And so what do you freaking do when it's hard and you feel like you can't escape? So I think that people believe that as you grow and evolve and get bigger and bigger, it gets easier. And I don't believe it actually does. Traction had a very strong quote at the end of it. And I'm not going to quote it exactly. I'll paraphrase it. But the book Traction by Gina Wickman, you guys know I'm obsessed with that model. I'm obsessed with running on EOS. I love helping practices. be Dental A Team's version of it. We don't do true EOS. We do Dental A Team's version because I like to mix two things that I think actually work better for dental practices. But what I found is he said at the end, like a lot of people think getting bigger practices and bigger businesses actually equate to more profit and less headache and it doesn't. I remember him talking about like a $10 million practice versus $100 million practice. They both made the same amount of money, but there were way more headaches in the $100 million versus the $10 million. And That has resonated with me for years. Now, if you're trying to sell to a DSO where you're trying to get multiples, of course you need to get it to a larger number. But if you're trying to do it for the long haul, sometimes having it smaller is actually easier. But again, this is your vision, your dream. For me, could I say small make my life easier? Theoretically, but my goal is to impact every single dental practice in this world to possibly reach you, influence you, work with you if it feels right. But my goal is to have the largest impact in dentistry I possibly can. That's not going to be me playing small and I recognize that, but that also means that I can't sit here and complain because that's the choice I made. I can be frustrated and I can be annoyed and I can feel those feels, but I'm not allowed to sit here and have that. At least that's my opinion. So because I believe that it gets bigger and I'm called to swim in deeper water. And I also believe that I get stronger by carrying it. And you start to realize like, this is just part of business. And I'm sure it's how parents feel when you got one baby and it's so scary and then you get two and then you get three and then you get four. And it's like, yep, this is just how babies are. It's the same thing with business ownership. So I think that when we feel pressure, it's often a sign of expansion, not failure. And so just a couple of things of tips and ideas of what to do. Number one, I will say, just go on a vacation if you can. I know sometimes it doesn't feel like it's the right thing to do. It feels very counterproductive. Myself, I was very much in the throes of it. Like I said, Dental A Team is going through such a fun ⁓ evolution. Like it is fun for me to sit as a visionary and to see where our team and our company are going and just to be freaking lit up. with the clients we're serving and the team that we're building and like all of this is moving in motion. And then when I come into the weeds, I'm like, wow, this is really fun. This is a lot. And I think that it can get very heavy sometimes. And I was sitting in therapy and I was like, I just don't know what to do. And she's like, Kirit, it's just a season where it's hard and we accept it we just get through every day of whatever we can. We know this isn't forever. You've got a good perspective on that. And she's like, and if you can take a vacation. So I took a week off to Iceland. And ⁓ it was great. was freezing cold. The Northern Lights were truly one of the most incredible things I've ever seen in my entire life. Like truly top five. And I have traveled to a lot of really cool places in my life. I've seen a lot of really amazing things. Seeing the Northern Lights dance across the sky when it's freezing cold and you are able to visibly see with your naked eye green and pink. I didn't have a strong to see some of the other colors, but I was able to see a very light pink and also bright vibrant green. To see that whimsically like dance across the sky is amazing. So going on vacation can be such a relief, but you have to actually truly check out. So when I go on vacations and this has been Kiera's style, so take it if it's beneficial for you or not. And I think every team member should also do the same thing. ⁓ I delete Slack, I delete email, and I actually don't buy service international. Now you might have family, you might have friends that you got to, let them know. But if there's a way I completely check out I become a very much princess passenger My husband has all the maps on his phone. He does all the things The only thing I have on my phone is I have Kindle and I have quite a few books that I tend to read Depending upon how stressed I've been I often try to curate a trip for me a lot of just like I need to bring it down So we actually stayed at a retreat in a lodge. It was very cold. So it was very cozy I watched a lot of trash TV like love is blind Lincoln lawyer, you name it like I had a decent amount of that And it is truly just to bring my cortisol levels down, to bring that adrenaline down and to re-regulate my nervous system and to just chill. We went to a Blue Lagoon Retreat Spa. It was so lovely. I take as many naps as I want. Like it is a genuine disconnect. No team members, no clients, nothing. And I don't turn my phone back on. I have my team. They have a whole thing prepared for me. So when I get back, it's like, here are all the updates, here are all the things. but they know unless it's like literally an emergency, which we've already gone through. Like if there's something, here's all the contact people for X, Y, Z. Like there truly shouldn't be anything that you need to contact me for. And if there is great, we're gonna fix it when I get back. I'm gone for a week. But I think you just being able to disconnect to check out, it's one of the greatest gifts. I had a client that I recommended they do this and they did, and they said, Kiera, we'll never like be the same. It was the best thing we ever did for ourselves because you genuinely go from high pressure, down to like calm. And I've had it where I've gone other times and I like just say like, I'll just like check in on a few things. Well, when you're checking in, you're still like, there's this umbilical cord almost where you're still tethered to your practice and you can't ever fully like calm. So I will say like that is just one like off the wall tip for you if you can do it. And for me, I try to schedule a week trip at least once a quarter where I'm completely just disconnected. I don't always get that at least two per year. ⁓ But I think it's also very important for me to do it. I also try to take like Fridays as just CEO mental days where I am disconnected, not there. Sometimes I need to do CEO laundry where I just got to catch up on a bunch of things. But if I can disconnect, not be in Slack, I show up as a better leader. And I think that these are subtle ways to get through the hard. ⁓ I also think when we look at hard, we often think of it as wrong. And so it's like, what's broken, what's wrong, how do I do this? And like growth is pressure. So more patience, more complexity, more team. more leadership, more revenue, more decisions, like more, a bigger practice, more responsibility. Like it's just what it is, more opportunities, more legalities. Like it just is. And so pressure means that their practice is stretching into the next version. And so I just want you to know, I have coached and our team has coached hundreds of offices that have been going through this. Like this is what we go through. when you see it, The practice isn't no, I tell people a lot of times I'm on the other side of the river. I've actually gone from where you are to where you want to be. And we know how to navigate as a guide across that river and do it in the least painful way, but it's still like, it's going to be painful. I've got a doctor and they're a startup and they're like, this sucks and it's hard. And like nothing feels right. And I'm on the verge of bankruptcy. And I'm like, guess what? You are a business owner. This is real life, but they're profitable. And even $500 a profit or a thousand dollars of profit doesn't feel great. Most off most businesses are not profitable for like three to four years when they first start out. And yet. you are being profitable. So I also think like, don't see it as hard, see it as growth and also celebrate the freaking wins as you get them. I believe what we focus on we get and we attract more of. If I'm constantly saying like, they say race car drivers, like they're not looking at the next turn because they're gonna wreck. It's like they've got to look down the line and if you don't, you will literally wreck and hit it. And so I think for us, like if I'm constantly saying, I'm gonna go bankrupt or this is so hard or my team is terrible, you create more of it. literally. turn your brain on to say, need more of this and I'm gonna look for it, I'm going to find it. Versus the other one of like, my team is doing great, we've got these good things, like there's momentum, I've got great patients, our cases are closing. And you're not lying to yourself, but we're celebrating those little wins and we're stringing more of those together. You're going to create more of that. And I think it can be so easy. As a consultant, I am literally wired to look for everything wrong. And I have to find it and figure out like, what's wrong is always available and so is what's right. Both are gonna give me different outcomes and both are gonna give me different experiences. Which one do you choose to do more of? So I think like when you look at it, when I'm looking at this, is this a breakdown or is it a gross signal? What's going so well versus what's going so wrong? Maybe incorporating a gratitude journal, maybe having some like quiet times. It's not just like problem after problem after problem, maybe setting up meetings so like our problems get pinned to only once a week so you can handle it easier. That would be that. Another tip when things like feel like you can't step away is like laser in on what you can actually focus on. I, it's funny, I'm looking around and if you're watching the video, you can see I have currently six, I used to have seven of those giant sticky pads sitting in my office on the other side of this camera. I have one of like our leadership structure. I've got one of an entire plan. I've got one of a future vision. I've got one of a CEO mantra. I've got one of Dental A Team's visions, my goals. And then I've got my like, legit priorities and I've got four of them and I have them listed in order. And I think when things feel so chaotic, sometimes like bringing that leadership focus and scope in is like everything feels urgent and you try to fix it all. And honestly, if you've read the book, Essentialism, it has all the arrows and like you literally are spinning freaking top versus like what is number one priority? And I need to do that because if I try to do everything, this is how CEOs burnout. ⁓ And instead, like we need to train ourselves that there's bubbling pots constantly. What's the biggest bubbling pot that's gonna move me forward the fastest and that's where I focus. And so it's like, what are the one or two things that protect operational like our practice stability right now and everything else is temporarily perfect. Temporarily perfect. Temporarily imperfect is perfect. And I want you to just have it like for me, there's so many things. If you want me to laundry list it all the way out, great. But I know that like, what are the one or two things right now that I need to go take care of and handle and everything else gets to be temporarily imperfect, which is perfect. So when I have offices that do this, an example is they're trying to go and it's like, we need to hire an associate. We need to fix our hygiene department. We need to work on our scheduling. We need to fix our guarantees. We need to fix our case acceptance. We need to fix this. It can get exciting and overwhelming. And this is what I love of helping people get like an annual vision and a quarterly vision because it cuts the noise out. So when we focus in and we're like, okay, of all those things, what things need to happen now to get us to where we ultimately want to go? And if you know where your vision is of where you ultimately want to go, It becomes so much easier for you to then filter through. And to me, that's a great filtering process. And I hope you actually like have this in place. And if not great, we're amazing at it. Reach out. I'd love to help you get there. You've got to have a vision. You got to figure out what's most important this quarter to get us there. You want to hire the associate, want to fix hygiene. You want to do all these things. But guess what? Us trying to do all those things is what causes the chaos, the burnout, the feeling like we're shackled to our companies and we can't leave versus recognizing. And this is like an ego dip, but it's freeing is not all that's going to get fixed today. And these are the one or two things. My CEO mantra, would you guys like to hear it? Like, let me just help you guys out with this. Because I think it's really, really, really beneficial. My CEO mantra says saying no equals happiness. I started saying no a lot more and I realized like, wow, I am exponentially happier. The second one I have is I have more power than I think own it. I think a lot of times we feel like everybody else has the power and you are just kind of beholden to them. And this is not an ego power trip. It's more like, no. I can make these decisions. can have some hard conversations. There is more power that I own rather than my team owning it or people are going to quit on me. Those are all what I've said, it might happen, but you have a lot more power than you think you do. ⁓ I said, don't be afraid of losing people. I've had some team changes and I remember I was so afraid, literally terrified. I'm squeezing my hands thinking back. was a ⁓ fractional team player and I was just super, super, super anxious about it. And I sat on it and it was two days of pure health and then it was over. And I think a lot of times hard decisions of team members or decisions, usually it's like maybe two days of pain with a lot more freedom. So don't forget that. I said, focus on one thing a day, the rest works itself out. So every day I just pick one thing, this is my one thing I'm gonna work on and the rest truly does work itself out. ⁓ I said, I need to have two people in every position that knows it so that way I'm never feeling like trapped. or beholden and I need to have systems written down. have like, pick your number and focus and cut fat regularly. So assess it, figure out like, where am I off to make sure that I'm keeping myself level headed and then take 10 minutes, like the calm or meditate whenever things are hard. So just a reminder, like I'm allowed to take a 10 minute timeout at any time. I know you feel like you got patience there, but if things feel like they're just bubbling and over you, that's kind of my CEO mantra. Like, hey, Kiera, when things are hard and it's literally like, It's up here. I just read it to you. can see my eyes up there. I have them. And as other things come up, like I said, like take vacations regularly, showing up as my best self is the best thing I can do for my team. Those are a few other CEO mantras that maybe can help you out. And then I think the last one is like, when we look at it, we kind of like get rid of this emotional, like highs and lows for consistency. like, it's really easy as a CEO to want to like, whoo. like whiplash and I've done this to my team a lot and when I'm in it, it's like you're trying to figure it out. You're trying to get there and you're trying to just like force the movement. So we got new rules, new priorities, new frustrations and instability is when it like is what teams feel. They don't feel the pressure. And so your job as a CEO and as an OM, as leaders of the practices to make sure that you're driving the stability. Like they know that there's problems. Like you don't need to be fearless. We just need to have predictability and sometimes slowing the innovations or the changes or the evolution. I called my team out and I was like, Hey guys, we are been in a shaking snow globe. Every role is different. We've got people going out maternally. We've got new people coming in. We're growing. The company is really like a three month old company, even though we're in business for almost 10 years. And that's such a shift. And when I had that aha moment and we're like, cool, no new initiatives roll out. Let's just get everybody really, really, really solid in their new job descriptions. Cause like we had it where poor Shelbi was like being an EA and a marketer and a sales and like every single position and we've had to untangle that ball of yarn and Britt was doing the same thing and Tip was doing the same thing and I was doing the same thing. So you got to like hire new people and have new people in there. Well, sometimes just recognizing that. So it's like, stop rolling new initiatives. We were trying to change our operating system and change this and change that. And finally we're like, whoa, this is the chaos. Our team needs to feel stable. They need to feel like they can move forward with stability and consistency rather than feeling like. Holy cow, I don't know how to use anything here. And so I think when we help offices, so I'm thinking of an office right now and we were going through a pretty radical leadership shift change. We didn't do anything else. I've had a coach tell me you make one major like personnel change per quarter, whether it's in or out. If you get more than that, it feels chaotic. And so when you can actually like go through that chaotic quarter and instead of having it, it's like we keep as much as we can the same. So meetings stay the same so people can count on that. our expectations are the same. So we've got our KPIs, everybody, if you just hit your one number, we're good. And then like communication style. So you as a CEO, I realize that I'm here to show up, like gotta start setting like, these are foundational pieces, these are core pieces, these are things that are true to our company that our team can count on. And then there will be more seasons of growth. But I think like staying focused, production stronger because we cut out the noise. I think essentialism is a really, really, really great book. Or the one thing, another great book. I think during those times where you feel like leadership is hard and I'm trapped is because you got so much going on, which is not wrong. It's there. Like we're going through a pressure cooker. We're trying to get to the other side. But I think when you can minimize, less is more. Like I said, pick one thing every day and realize the rest works out. This is when stability comes and what teams can trust when pressure's rising. It's also what you can count on as a CEO and an OM. We got to have that stability. And I actually think that's what I love about being a consultant is we're able to provide that stability. while you're going through the changes and having someone constant. Like I have leaned on my coaches more through these growth periods than I have, gosh, probably in the last like five years and to have them just stabilize me, steady me so that way I can show up as a steady leader. And that's why I love what we do for our coaching is we coach doctors and team members because doctors, need a different type of coaching than teams do. You need to, we get you as a business owner, like being a freaking CEO versus a manager, two different worlds. How do we help you? This is why we have in-person mastermind. So you realize you're not alone. One of my favorite comments at our last mastermind, we have in-person masterminds that we do and they're amazing. I literally had a client have ruptured eardrums and like begged her auntie to give her a sign up so she could come. I'm like that much love for these is far beyond what I imagined them to be. ⁓ But I remember at one of the masterminds, someone raised their hand and they said, Kiera, it's so great to realize all these other offices here are dealing with the same thing I am. I realized, I thought I was alone. And I think that this is the pressure cooker. We think we're the only one there. We feel like we can't reach out to anybody. This is you need a community around you too, to reach out to friends. I have a dear friend and I call him and I was like, this frigging sucks and it's hard. And like, I just feel like I can't get through it. As you heard, I talked to my therapist. I have friends that I go to. I have really, really, really trusted mentors who have gone through what I've gone through that can guide me through. I don't just do this alone when it's hard. I have my husband and I also have myself. And I think sometimes the noise I need to center in too much is too crazy. Therapy is literally there for me to help regulate my emotions and make sure like I stay as a human being very centered. What do need to do for meditations? How do I keep my mind sharp? That's what my therapist job is. So to talk about the business, it's not to give me any business advice. Like that's not her world. Her job is literally to give me mental stamina and sanity to come through. My gym trainer literally make my body freaking strong and like make sure I stay like healthy and eating well as I go through this. My business coach. I have one business coach and she helps with a lot of like the number. Like that's her only lane and that's what I use her for. I have a traction coach who actually helps us quarterly and he's helping me with our leadership team transitions and evolution because he's been there and he does this in multi-million dollar businesses much larger than ours and can see the foresight. That's it. That's all the noise. It's the only people that get to talk to me during these times. And then I have a financial advisor if I'm needing to make any of those decisions financially. Each person has their lane and like I lean on my business coach probably the hardest of all because I'm like, all right, work through this with me, work this one out with me, help me with my team on this, work with my team on that. That one's the one I use the absolute most. Like that is the tool that's used the most, but I use the other ones for different pieces. And I think when you look at this, like it can be hard, but I think it's hard when we do it alone versus when we do it. And we realize like, it doesn't have to be this forever. as a couple things, number one, go on a vacation if you can. ⁓ Number two, change it. It's not broken. It's just like, we're growing and it's evolving. Number three, stabilize your practice as much as you can. Four, make sure that we are reducing the noise and reducing our focus. So that way we're really focused on this one or two. then number five, think is what number I'm on. I think is where I'm at. Number five is the CEO mantra and having it pick one thing, realize that like saying no to more and stabilizing is going to create a lot of happiness. These things like these hard seasons don't define great CEOs. And what I found is CEOs and OMS that are going through it. I'm like, you asked for this, you were bored and now you're annoyed because you're having to mull and you're having to grow and it's annoying. But like you ultimately wanted this and your soul was craving this. So like, let's also celebrate that. ⁓ I also think like how you lead through this sets the tone for your team. And I think for you as a leader and a CEO, for you to take care of yourself, there's some days it's okay to call a timeout. It's okay to take a 10 minute calm timeout. I've really found love with Taoism. It's not religion. It's more of just mindsets and flow. A lot of people love the calm app, whatever it is for you, but have a space for you to just call timeout, allow your brain to calm down. For me, I shut off at five o'clock and I go home. I don't care if there's other stuff that goes on. Guess what? It's going to work itself out and it forces me to work during the day rather than at home. I go for a walk as soon as I'm done. I change up my energy. I change up my rhythm. You might be driving home. So that changes it up for you. Have like a start and stop. Do things that inspire you. Make sure I'm working out three times a week and eating really healthy because I know that's going to sustain my energy. think for this is I know we're not looking for easy, but we're trying to have it where we're building for being sustainable. And I think for you like Realizing that if it's harder now, you're not off track. Maybe there are some ways, and I do think having a coach, guide that can give you quote unquote the shortcuts or help you even like clear the fog and navigate forward is what we're obsessed with doing. ⁓ Most practices will go through these stretches and they go through them multiple times. ⁓ And I think it's like, you don't need less growth. You need stronger structure to support it. And I'm watching offices that have been killing it. And now they're going to the next layer and it's like, that's hard again. So it's going to be. but I also believe as souls, like happiness equals progress. That's why we crave it. That's why we want to do it. When we're on the other side of what we forget, just like moms keep having babies cause they forget how hard labor was and they're like, yeah, like let's have another one. Same thing with businesses. Yeah, let's grow it again. Let's involve it. because we have this goal and this drive, I believe to serve more, to love more, to experience more, to have more fulfillment. That doesn't mean your practice has to be larger. It can, if that's your dream. It can also be more intentional, but I believe that like, This is what you were called to do. And if this is something we can help you with, if you still feel stuck, like I said, I've got my core people. And if we can be one of those core people that can be cutting out the noise, driving you, driving your team, helping you get the stability as you go through it, don't do this alone. You don't have to. And you don't, it's like not necessary. And so reach out Hello@TheDentalATeam.com. Like I said, we will be able to help you have levels of confidence. And we've done this through every single phase of growth. Like I said, from startups, clear to multi-million, multi-locations. ⁓ And there's different. different systems, different leadership, different pieces needed for every stage of growth, just like with children. And I think for you to just remember you're doing better than you think you are, give yourself the time out. It's okay to call it sick one day. It's not okay to call it sick every day or to not see patients cause you're overwhelmed. We've got to re-regulate. You do still need to show up as a boss, as a dentist, as a CEO. And you need to be the leader of your practice. And I'd love to help you guys. So reach out, Hello@TheDentalATeam.com or go on to our website, TheDentalATeam.com book a call, no pressure, just clarity, giving you a map, giving you guidance, giving you I think just resources when it can feel noisy. And I want you to know that leadership is not proven on our easy days. It's truly revealed on the hard days. Who you show up as when it's hard is like really your leadership at a core and it's an evolution. So I want you to give yourself a freaking high five. I want you to look yourself in the mirror and tell yourself that you love yourself, that you're doing really, really well, that you're really proud of yourself. And then you're going to go make it a great day. And we do one thing as we move through these hard seasons and reach out if we can help you. ⁓ The future of your practice is being built right now, whether you like it or not. And I want you to remember that and who you are and how you show up is going to make all the difference. And so if we can help you reach out, and as always, I'm so grateful for you. I'm grateful for every one of you listening. And I hope that you know that and I hope that you feel that. And as always, thanks for listening. I'll catch you next time on the Dental A Team Podcast.
The GWC Framework: Why “Wants It” Determines Everything! The biggest hiring mistake in a chiropractic business usually is not talent, training, or even culture fit. It is putting someone in a seat they do not actually want. Dr. Stephen and Dr. Pete unpack the GWC framework from Traction and show why “Wants It” is often the hidden reason behind underperformance, turnover, frustration, and team instability. They break down how to properly evaluate whether a team member gets the role, wants the role, and has the capacity to perform it, while challenging CEOs to stop selling people on positions and start building a stronger hiring process. The payoff is a more aligned team, healthier culture, lower turnover, and a business that can grow with greater clarity and momentum. In This Episode You Will: Understand why “Wants It” is often the missing factor behind team underperformance and turnover. Learn how to use the GWC framework to assess role fit with greater precision. Discover why selling people on a role creates costly hiring mistakes. Clarify the difference between the right person and the right seat. See how stronger team alignment protects culture, momentum, and long-term growth. Episode Highlights 03:51 - Recognize that underperformance, quitting, and firing often begin long before the visible breakdown appears inside the practice. 04:46 - Discover how the GWC framework reveals a deeper predictor of whether someone will truly succeed on a team. 06:25 - Understand why a person can clearly get the role and still fail simply because the internal desire to own it is missing. 08:05 - Uncover how misalignment between a position and a person's real motivation quietly sabotages performance over time. 09:44 - Clarify that wanting the role is what makes hard work sustainable when the pressure and difficulty inevitably rise. 10:41 - Examine why CEOs must stop guessing about role fit and start asking direct questions that expose real understanding and commitment. 12:28 - Reveal the costly mistake of selling people on a role instead of testing whether they will fight for it themselves. 16:03 - Differentiate between moving slowly in hiring and moving precisely by asking better questions that expose fit earlier. 19:23 - Explore how many chiropractors discover too late that loving chiropractic is not the same as wanting to be a business owner. 21:30 - Identify how most persistent business pain traces back upstream to a team issue and, more specifically, a right-seat issue. 24:37 - As a Success Partner, Chiro-Ads Academy brings a powerful, in-house approach to digital marketing that helps practices take control of new patient acquisition. As Dr. Eric sits down with Dr. Travis Stewart, the conversation reveals how early struggles with inconsistent agency results led to a proven system that lowers lead costs, improves conversion, and drives predictable growth through trust-based advertising and data-driven decision-making. If you are ready to create consistent, scalable growth you will want to explore how this system can transform your practice. Resources Mentioned To learn more about the REM CEO Program, please visit: http://www.theremarkablepractice.com/rem-ceo For more information about Chiro-Ads Academy please visit: www.makingmuvs.com/TRP Book a Strategy Session with Dr. Pete - https://go.oncehub.com/PodcastPC Prefer to watch? Catch the podcast on YouTube at: https://www.youtube.com/@TheRemarkablePractice1 To listen to more episodes, visit https://theremarkablepractice.com/podcast or follow on your favorite podcast app.
For episode 210, we've got Berne Broudy and Greg Durso back on for a follow-up conversation about their film, Best Day Ever. Berne and Greg were first on in episode 201 back in October of 2025, and since then they've been rallying hard on the film tour circuit, racking up an impressive 22 awards and showcasing the film in multiple countries. Best Day Ever has been making a real impact on how everyday people in the trail community think about adaptive trails and trails for all. This is a special episode and one worth sharing. If you haven't had the chance to check this film out, it's impressive and will take you through the full rollercoaster of emotions. Topics Include: Recap – Banff Film Festival World Tour Awards National and International Screenings Experiences that have come from the film tour in various communities and theaters What it takes to implement adaptive trails Guidelines around aMTB Trails VMBA 3 Park YouTube Series Drive Range aMTB Trail System Future Screenings of Best Day Ever 5 Point Film Festival (4/23/2026) How you can screen the movie in your community for all the community leaders Best Day Ever and SORBA aMTB Trails – Not Dumbed Down or made easier aMTB's and Bowhead at Sea Otter Reflecting on all the Traction this film has gotten since it's gone live The reception this film has gotten across theaters Closing Comments Trail EAffect Show Links: Best Day Ever Film: https://www.bestdayever.mov/ Best Day Ever on Instagram: https://www.instagram.com/bestdayevermovie VMBA Adaptive YouTube Series: Episode One: https://youtu.be/VLmq9z7hBNc?si=fNUZ5zVlW82Zv7Fj Episode Two: https://youtu.be/2n9roXXo3-I?si=WA0790_Xs2jvw0Hz Episode Three: https://youtu.be/pWpS2WM9C4Y?si=Pxh03QcnehKkBqMQ Driving Range Trail System: https://www.richmondmountaintrails.org/the-driving-range Show Support By: KETL Mtn Apparel Affiliate Link: https://ketlmtn.com/josh Trail One Components: https://trailone.bike/josh Smith's Bike Shop – 130 Years of Excellence: www.smithsbikes.com Trail EAffect Podcast Website: www.traileaffectpodcast.com Contact Josh at evolutiontrails@gmail.com This Podcast has been edited and produced by Evolution Trail Services
In this special collaborative episode between the Building HVAC Science Podcast and HVAC School, host Bryan Orr sits down with his father and co-founder Robert Orr (Kalos) and Bill and Billy Spohn, the father-son duo behind TruTech Tools, for an in-depth conversation about the realities of running, transitioning, and ultimately passing the torch in a family-owned business. What makes this episode particularly compelling is that both pairs are actively living through their own succession journeys in real time, offering listeners an unusually candid and personal look at the emotional, structural, and cultural dimensions of handing off a business you helped build from the ground up. The conversation begins with each participant sharing where they stand today. Bill Spohn Sr. is transitioning into semi-retirement as CEO and co-owner of TruTech Tools, which has tripled in revenue since his son Billy joined the company in 2018. Billy Spohn has stepped into the role of President and co-owner, focusing on working on the business rather than in it. Robert Orr, co-founder of Kalos alongside Bryan, has similarly stepped back after a formalized three-year succession plan, with Bryan now holding majority ownership and day-to-day control. Together, these four men represent two different approaches to the same deeply human challenge: what does it really mean to let go of something you built, and how do you do it in a way that honors both the past and the future? A major theme throughout the episode is the emotional weight of identity and transition that founders and long-time leaders rarely talk about openly. Both Bill Spohn Sr. and Robert Orr reflect candidly on how much of their personal identity has been wrapped up in their respective companies, and how surprising it has been to grapple with the shift from decision-maker to advisor. Robert speaks movingly about health challenges, including having suffered strokes, that accelerated his thinking about succession and mortality. The group explores how no amount of business planning fully prepares you for the emotional reality of stepping back, and yet both men express genuine peace and gratitude for how their transitions have unfolded. The honesty in these reflections is rare and refreshing, especially in business media that often skips the messy human middle. The discussion also digs deeply into the operational and cultural infrastructure that makes a successful handoff possible. TruTech Tools implemented the Entrepreneurial Operating System (EOS) starting in 2022, a framework that Billy says was one of the greatest gifts his father could have given him before assuming leadership. EOS brought role clarity, accountability structures, and regular team rhythms that transformed how the company functions. Bryan and Robert took a more organic approach at Kalos, leaning on trust, a shared value system, and clearly defined responsibilities that evolved over years of working side by side. Both companies emphasize that clarity and accountability are non-negotiable, regardless of company size, and that culture is not a poster on the wall but a reflection of how leaders actually behave when things get hard. The episode closes with practical advice for other family business owners navigating similar journeys. Key takeaways include starting the conversation early, building an advisory board outside the company, making public commitments to accountability, investing in business reading and peer groups, holding regular family meetings so that everyone understands the plan, and above all, prioritizing emotional health and the ability to have hard conversations before they become festering resentments. Bryan offers a memorable point: intelligence gets beaten by emotional regulation and patience every day. The group is unanimous that succession planning is not a single event but a thousand small handoffs, and the best time to start preparing is well before you feel ready. Topics Covered Introductions: Bryan Orr (Kalos), Robert Orr (Kalos co-founder), Bill Spohn Sr. (TruTech Tools CEO), and Billy Spohn (TruTech Tools President) TruTech Tools 3x revenue growth since Billy joined in 2018 The emotional side of letting go: identity shifts, loss of relevance, and the unexpected grief of stepping back from a business you built Moving from decision-maker to advisor: how both Bill Sr. and Robert are navigating this transition Legacy vs. transactional business: building to keep versus building to sell, and the stewardship mindset The baton handoff metaphor: why succession is a thousand small transitions, not one dramatic moment Robert Orr on health challenges (strokes) that accelerated his thinking about succession planning EOS (Entrepreneurial Operating System) at TruTech Tools: what it is, how it was implemented over two years starting in 2022, and why Billy credits it as the single biggest gift for his leadership journey Role clarity and accountability charts versus traditional org charts Quarterly employee check-ins as an alternative to annual reviews How Kalos grew organically without a formal EOS framework, and the value of building structure around trust and shared values GWC framework from EOS: Gets it, Wants it, Capacity to do it Kalos hitting 400+ employees and the challenges that come with scale Culture preservation through succession: how core values survive a leadership change Faith-based principles in business culture: loving your neighbor, leading with grace, clarity as kindness The concept of stewardship: feeling responsible for a business rather than simply owning it Separate job descriptions for CEO vs. President at TruTech Tools and why it mattered for the whole team Bryan on having five family members working at Kalos and maintaining clear boundaries between family and professional roles Advice for family businesses: start early, overcommunicate, make public commitments, seek outside advisors Building a small advisory board outside the company for outside perspective Recommended resources: business peer groups, books on succession planning, and the EOS/Traction framework by Gino Wickman The importance of family meetings for keeping non-active family members informed and aligned Forgiveness and reconciliation as a foundation for healthy family business relationships Having hard conversations proactively so tension does not carry into family life Bill Spohn Sr.'s closing reflection on what comes after stepping back, and the importance of preparing for your next chapter in life Resources mentioned: Traction by Gino Wickman Rocket Fuel by Gino Wickman & Mark Winters Succeeding by Albert Ciuksza Good to Great by Jim Collins Family Business Succession: The Final Test of Greatness by Aronoff, McClure, & Ward Process! by Mike Paton and Lisa Gonzalez The Business Transition Handbook by Laurie R. Barkman Who Comes Next? Leadership Succession Planning Made Easy by Mary C. Kelly & Meredith E. Powell Predictive Index (personality/behavioral assessment tool used at Kalos) University of Pittsburgh business peer group for entrepreneurs (referenced by Billy) Family business advisory boards and outside mentors Visit TruTech Tools at https://trutechtools.com/. Have a question that you want us to answer on the podcast? Submit your questions at https://www.speakpipe.com/hvacschool. Purchase your tickets or learn more about the 7th Annual HVACR Training Symposium at https://hvacrschool.com/symposium. Subscribe to our podcast on your iPhone or Android. Subscribe to our YouTube channel. Check out our handy calculators here or on the HVAC School Mobile App for Apple and Android.
Mark MacLeod, founder of Limitless.CEO, has sat with some of the most consequential founders in tech. As Ex-CFO of Shopify and FreshBooks, GP at Real Ventures, Canada's largest seed fund, and founder of a leading SaaS investment bank, he has personally overseen over $1 billion in exits. He has seen exactly what ends a founder's run, and it is rarely the market.After studying 11 founders who built a combined $6.4 trillion in enterprise value, Mark rebuilt his entire philosophy around one idea: your personal health is the ceiling of your company. Today he runs Limitless, a program where CEOs train like elite athletes to scale their companies without sacrificing their health, their families, or their longevity.In this episode, we cover:Why the number one reason founders came to Mark looking to exit was not valuationHow fit CEOs have outperformed the S&P 500 by 2.5x over four years and what that actually means for how you leadThe biomarker dashboard Mark uses to predict his own performance quarters in advanceWhat Zuckerberg, Chesky, and Tobi Lutke share that most founders overlook entirelyThe earliest warning signs that a high performer is headed toward a breakdownWhy your nervous system is your company's operating systemHow to design your role around your zone of genius the way Tobi did at ShopifyIf you are building for decades and not just surviving the next funding round, this conversation will change how you think about the relationship between your body and your business.
If you feel like you have to have your hands in every single part of your practice just to make sure things get done right, you don't have a staffing problem. You have a systems problem. In Part 1 of this two-part series, we break down three specific, high-yield frameworks you can implement in your practice right now to build unbreakable accountability and eliminate micromanagement forever. We cover: Why your org chart is useless, and how to build an Accountability Chart insteadThe exact 5-15 numbers that need to be on your weekly KPI Scorecard (with industry benchmarks)How to delegate effectively using the "Who Not How" framework Resources mentioned in this episode: Traction by Gino Wickman Who Not How by Dan Sullivan Free Eligibility Verification Guide: https://natrevmd.com/eligibility-billing-verification/ 2026 Margin Protection Playbook: https://natrevmd.com/margin-playbook
Ever faced a setback in your practice that challenged your mindset? Learn how to escape scarcity thinking and navigate tough situations with abundance and strength!In this episode of the Fail Forward series, CJ DuBe' shares the painful story of a lowball buyout after scaling from 0 to 8 million in three years that left her questioning her worth. However, CJ didn't let this setback define her, as she embarked on a spectacular journey, learning to channel her unique abilities in teaching, facilitating, and coaching. Listen in to discover how shifting from a scarcity mindset to an abundance outlook, and focusing on love and trust, can help overcome setbacks and bring about phenomenal growth. Don't miss out on this inspiring tale of resilience and transformation, crucial lessons for any dentist or practice owner!Listen to CJ's Other Episodes Here:287: CJ DuBe | The simple concepts and tools to gain TRACTION in your practice. – The Dental Marketer PodcastHost: Michael AriasJoin my newsletter: https://thedentalmarketer.lpages.co/newsletter/Join this podcast's Facebook Group: The Dental Marketer SocietyLove the Podcast? Follow on Your Favorite App! https://lnkfi.re/TDMPod
Most people think burnout means you need to work less; Dr. Tracy Christopherson and Michelle Troseth discovered it's actually a polarity you need to manage, not a problem you need to fix. In this episode of The Root of All Success, Jason Duncan sits down with Dr. Tracy Christopherson and Michelle Troseth, co-founders of Missing Logic and creators of the Polarity Intelligence framework. After 30 years on the front lines of healthcare watching brilliant leaders burn out and walk away, and 400+ physicians per year committing suicide, they discovered the real issue: we've been misdiagnosing burnout the entire time. Tracy and Michelle break down why burnout isn't about working less or slowing down, how the tension between work and life is an interdependent polarity (not an either/or choice), and why high-performers who try to "fix" burnout with standard solutions end up more stuck than ever. This conversation dives into: Why 500 physicians per year now commit suicide (up from 400 when they left healthcare) The false choice entrepreneurs make: successful business OR fulfilling life (you need both) What polarity actually means: two interdependent values that appear opposite but require dynamic balance How the "either/or" mindset gets ingrained from childhood and keeps you trapped Why "hero syndrome" keeps founders stuck as the all-star player instead of head coach The pendulum swing trap: planning vs. execution, delegation vs. hands-on, directive vs. participative Creating an early warning system to know when you're over-focusing on one pole The infinity loop vs. the pendulum: it's a dance, not a swing How Tracy and Michelle are a "walking polarity" as business partners (feminine energy vs. masculine energy) Why their hotel room breakthrough in California changed their entire partnership The myth busted: "You have to work hard and sacrifice to be successful" — flat-out wrong Dynamic balance: what leaders who live this out actually look like Why resistance contains wisdom and represents a pole you're not considering Leaning into tension instead of eliminating it Internal operating system: your identity and beliefs as a business owner drive everything Why building a business is the most confronting experience you'll ever have If you're a burnt out entrepreneur, a high-performer stuck in a pendulum , or a leader who thinks the answer is just to hustle harder, this episode will completely reframe how you think about balance, tension, and sustainable success.
Rachel Dove is the founder of Dungeons Not Dating, a platform helping players find tabletop parties. After setbacks and a beta year, she rebuilt, learned to code, and relaunched with a waitlist-first growth strategy. Top 3 Value Bombs 1. Traction is behavior, not enthusiasm. Likes and compliments don't equal conversions or retention. 2. Setbacks are data; they reveal skill gaps and show you exactly what to improve before your next move. 3. Ownership is freedom. Technical literacy changes your leverage, your confidence, and your outcomes. Check out Rachel's website and join the waitlist - Dungeons Not Dating Sponsors HighLevel - The ultimate all-in-one platform for entrepreneurs, marketers, coaches, and agencies. Learn more at HighLevelFire.com. Shopify - Shopify is the commerce platform behind millions of businesses around the world! Sign up for your $1-per-month trial today at Shopify.com/onfire! Quo - The #1-rated business phone system on G2 with over 3,000 reviews! Try QUO for free PLUS get 20% off your first 6 months when you go to Quo.com/fire! Quo — no missed calls, no missed customers.