ACUMA On The Go

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ACUMA has always brought our members great education and networking at our in-person events, and we continue our commitment to you with ACUMA On The Go. ACUMA On The Go will benefit you and your credit union by bringing you relevant and timely topics through discussions with credit union professionals and industry key players. ACUMA has always been a resource for you to learn from (and share ideas with) other credit unions and we look forward to bringing you information on the mortgage banking industry, key trends and best practices.

Tracy Ashfield


    • Dec 29, 2021 LATEST EPISODE
    • monthly NEW EPISODES
    • 18m AVG DURATION
    • 26 EPISODES


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    Latest episodes from ACUMA On The Go

    Episode 24 - Home Price Headlines Maybe Not As Scary As They Seem

    Play Episode Listen Later Dec 29, 2021 15:31


    Many housing story lines tied to US home prices are making comparisons to the Great Financial Crisis.  Median home prices are ~50% greater than the peak pre-crisis!  Median home sales price growth is faster than the years leading up to 2008!  While these headlines are factual, they are incomplete and misleading. Guest speaker:   Michael Schmeiser, President and CEO Arch  Mortgage Insurance Company 

    Episode 23 - A conversation about the value of creating niche mortgage products

    Play Episode Listen Later Dec 2, 2021 16:21


    Niche products can be a great way to reach more members, create differentiators all why using your portfolio capacity wisely.  We'll talk about the how's and why's to getting started.Guest:  Chris Perry, Vice President and National Credit  Union Manager, MGIC

    Episode 22 - Disruptions Opportunities in the Mortgage Space

    Play Episode Listen Later Dec 1, 2021 18:20


    COVID has caused major disruptions in the world. Everyone has needed to keep an open mind and creatively pivot to move forward. In this episode, CU Members' SVP Steve Hewins discusses possible disruption opportunities that he has found across the mortgage process and what to do to maximize the occasion. Guest:  Steve Hewins, Senior Vice President, CU Members Mortgage. 

    Episode 21 - Using Brand Power to Get Results

    Play Episode Listen Later Nov 30, 2021 16:56


    Why is branding so important and what can you do to promote your credit union's brand? With the average member/consumer attention span at about 8 seconds, branding is more important than ever. Learn background on the “why” and pick up tips on the “what” to make your branding more effective and bring you more mortgage business. Guest:  Terri Miracle, Marketing Manager, myCUmortgage

    Episode 20 - Leveraging a Centralized Pricing Engine-How it can help Credit Unions attract and retain borrowers

    Play Episode Listen Later Nov 10, 2021 21:35


    This episode explores how a product and pricing engine can improve member retention and enhance a credit union's profitability.  GuestsMike Vough,  Director Black KnightJohn Dumonsau, Sales Solutions Specialist –Product and Pricing Engine, Black Knight. 

    Episode 19 - How the Right Technology is Helping Turn CU Members into CU Mortgage Customers

    Play Episode Listen Later Aug 28, 2021 13:05


    Credit Union members are loyal – and CUs work very hard to keep those relationships strong and personal. But with so many options in today's competitive home financing market, the uncomfortable truth is that most members go elsewhere for their mortgages. This is not a new dynamic by any means, but the solutions for bringing members further into your portfolio are both new and powerful. Learn how credit unions are taking a bite out of the mortgage market share by using optimized technology to provide members – and new prospects – with the best possible home-buying or refinancing experience.Black Knight PresenterSean Dugan, Senior Managing Director, Origination Technologies Sales, Black Knight Sean Dugan leads a team of professionals responsible for expanding Black Knight mid-tier client base with technology solutions that enable them to realize greater efficiencies, drive improved financial performance, and better manage operational risk. 

    Episode 18 – Mortgage Assistance: Caring for your Members during the Pandemic

    Play Episode Listen Later Apr 4, 2021 19:26


    Description: More than 4 million U.S. homeowners needed mortgage assistance during this last year. Many are recovering but not everyone will. Join Lori Pinto, Executive Director of CU Servnet, as we explore how you can help your members and why it is critical that communication be at the center of providing support. We'll also learn Lori's insights into what to expect in the remaining months of this year.

    Episode 17 – How BCU Has Paid Millions Back to Members and Grown Their Mortgage Business Despite COVID

    Play Episode Listen Later Apr 4, 2021 25:37


    Podcast Description: BCU has given back more than $5 million to its home-buying and selling members through the HomeAdvantage® program. They also just became the first CU to give back more than $1 million in a single year. Hear how BCU has continued to thrive and serve members throughout a global pandemic.

    Episode 18 – Mortgage Assistance: Caring for your Members during the Pandemic

    Play Episode Listen Later Apr 3, 2021 19:25


    More than 4 million US homeowners needed mortgage assistance during this last year. Many are recovering but not everyone will.

    Episode 17 – How BCU Has Paid Millions Back to Members and Grown Their Mortgage Business Despite COVID

    Play Episode Listen Later Mar 1, 2021 25:35


    How BCU Has Paid Millions Back to Members and Grown Their Mortgage Business Despite COVID

    Episode 16 – Delivering A Better Experience for Both Your Members and Your Employees During a Time of Social Distancing

    Play Episode Listen Later Jan 21, 2021 24:38


    Learn how artificial intelligence, APIs and digital solutions can keep credit unions competitive while delivering a outstanding member experience.

    Episode 15 – Today’s Marketplace and the Necessary Evolution of Origination Platforms

    Play Episode Listen Later Dec 15, 2020 22:58


    Lenders need to prepare themselves for mortgage lending in a fully digital world to remain relevant.

    Episode 14 – Combining Business Intelligence with Marketing Automation to enhance the member experience

    Play Episode Listen Later Dec 13, 2020 16:43


    The way we deliver loans, business intelligence and marketing automation have converged more rapidly than ever before, particularly in the era of COVID.

    Episode 13 – The non-agency landscape: Challenges and opportunities in the non-GSE market

    Play Episode Listen Later Dec 12, 2020 25:11


    The non-agency market hit the pause button in April. It re-emerged in the  fall.

    Episode 12 – Loan Servicing and the Importance of the Member’s Experience

    Play Episode Listen Later Dec 11, 2020 17:23


    Much of the focus this year has been on origination but that doesn’t make a great servicing experience any less important.

    Episode 11 – The Importance of Internal Connection

    Play Episode Listen Later Oct 3, 2020 20:47


    Regardless of what is going on in the world, the synergy between sales and marketing teams is critical to customer engagement and service.

    Episode 10 – Top Legislative Issues Important to Credit Unions

    Play Episode Listen Later Sep 27, 2020 22:47


    In today’s dynamic and ever changing world, staying on top of regulatory issues and market changes can be challenging. Listen and learn what nationally focused governmental experts are keeping their eyes on for credit unions and the mortgage industry.

    Episode 9 – Best Practices to Build Tomorrow’s Purchase Pipeline

    Play Episode Listen Later Sep 19, 2020 22:20


    During these busy times it is easy for originators to neglect building relationships and disengage from outreach activities. Growing business for tomorrow’s purchase market is essential.

    Episode 8 – Artificial Intelligence and Modern Real Estate Intelligence

    Play Episode Listen Later Sep 19, 2020 20:53


    Today, Artificial Intelligence and Machine Learning acting on very large datasets have made it possible to upgrade the traditional methods for home price indices.

    Episode 7 – The Evolution of Valuations: How the Market and Technology are Changing the Landscape

    Play Episode Listen Later Sep 9, 2020 19:06


    Recent changes in the market and the expansion of options have affected the way Credit Unions treat valuations.

    Episode 6 – Credit Reporting Requirements—How has COVID changed things?

    Play Episode Listen Later Sep 5, 2020 15:14


    We’re talking about how tricky credit reporting has become in light of the CARES Act and what credit unions need to know to make sure they don’t misstep.

    Episode 5 – Planning for the Present—How mortgage technology helps us pivot to meet real time challenges

    Play Episode Listen Later Sep 3, 2020 18:26


    Jonas Moe, Ellie Mae’s senior vice president of Marketing, and Bruce Dickinson, First Tech Federal Credit Union’s senior vice president of Mortgage Lending talk about credit union industry trends, leveraging technology to meet changing demands, and how to plan for tomorrow while succeeding today.

    Episode 4 – Down Payment Assistance—It’s alive and well!

    Play Episode Listen Later Jun 20, 2020 14:49


    The pandemic has changed a lot but not down payment assistance offerings. Since down payment remains one of the largest barriers to homeownership we’ll give you  an update on how these valuable programs can help your members.

    Episode 3 – Leverage Data to Make Better Decisions—Learn how it’s done.

    Play Episode Listen Later Jun 18, 2020 14:08


    Gain key mortgage insights critical for today’s credit union! Leverage actionable, industry-leading data resources to improve market share and membership penetration and implement successful mortgage lending strategies Guest speaker: Cheri Brooks, Sales Solutions Specialist at Optimal Blue

    Episode 2 – Secondary Market Automation—What can it do for you?

    Play Episode Listen Later Jun 17, 2020 15:44


    Are you still using spreadsheets to manage your pipeline and rate locks? Could you be leaving money on the table? Discover how automation can help you compete more effectively, better serve members, and lower costs. Guest speaker: Bob Brandt, Vice President of Marketing and Strategic Alliances at Optimal Blue.

    Welcome to The ACUMA On The Go Channel

    Play Episode Listen Later May 17, 2020 1:37


    ACUMA has always brought our members great education and networking at our events, and we are committed to continuing that mission. As part of that commitment, we’re excited to introduce the ACUMA On The Go podcast channel. In this episode, ACUMA President Tracy Ashfield, outlines how the channel will benefit you and your credit union by bringing you relevant and timely topics through discussions with industry experts and key players. ACUMA has always been a resource for you to learn from (and share ideas with) other credit unions and we look forward to bringing you information on the mortgage banking industry, key trends and best practices.

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